VTech Telephone 20 2481 User Manual

Important Safety Instructions  
When using your telephone equipment, basic safety precautions should always  
be followed to reduce the risk of fire, electric shock and injury, including the  
following:  
1.  
2.  
3.  
Read and understand all instructions.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid  
cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
4.  
5.  
6.  
Do not use this product near water (for example, near a bath tub, kitchen  
sink, or swimming pool).  
Do not place this product on an unstable cart, stand, or table. The product  
may fall, causing serious damage to the product.  
Slots and openings in the cabinet and the back or bottom are provided  
for ventilation. To protect it from overheating, these openings must not  
be blocked by placing the product on the bed, sofa, rug, or other similar  
surface. This product should never be placed near or over a radiator or  
heat register. This product should not be placed in a built-in installation  
where proper ventilation is not provided.  
7.  
This product should be operated only from the type of power source  
indicated on the marking label. If you are not sure of the type of power  
supply to your home, consult your dealer or local power company.  
8.  
9.  
Do not allow anything to rest on the power cord. Do not locate this product  
where the cord will be abused by persons walking on it.  
Never push objects of any kind into this product through cabinet slots as  
they may touch dangerous voltage points or short out parts that could  
result in a risk of fire or electric shock. Never spill liquid of any kind on  
the product.  
10. To reduce the risk of electric shock, do not disassemble this product.  
Opening or removing cabinet parts other than specified access doors may  
expose you to dangerous voltages or other risks. Incorrect reassemb-ling  
can cause electric shock when the appliance is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the  
risk of fire or electric shock.  
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Introduction  
The GIGAPHONEis an advanced cordless telephone that operates in the 2.4GHz  
frequency range. Your GIGAPHONE is capable of supporting up to a maximum  
of 8 Handsets. Using additional Handsets, several people can be using the  
cordless system at the same time. Some examples:  
* 2 Handsets conferenced on a Line 1 call; while 2 additional Handsets are  
conferenced on a Line 2 call.  
* 2 Handsets conferenced on a Line 1 call; while another Handset is in Intercom  
mode with the Base Unit.  
* 1 Handset on Line 1; a different Handset in Intercom mode with the Base  
Unit; 2 additional Handsets are conferenced on Line 2.  
This manual is designed to familiarize you with the GIGAPHONE cordless  
telephone. We strongly recommend you read the manual before using your  
phone.  
To order additional system Handsets (model# VT20-2420), battery  
packs, or headsets, call VTech Communications Inc at 1-800-595-9511.  
MENU DRIVEN DISPLAYS  
The VT20-2431 Handset and Base feature a user-friendly display, making it  
easy to access the many features of this multi-Handset, cordless system. The  
three black keys, found directly below the LCD screen, are called soft keys.  
They are called this because their functions change depending on what you're  
doing making a call, reviewing Caller ID, adding a name and number to your  
Phone Book, etc.  
For example, when the Handset is in the idle mode, the LCD displays:  
In this case, the 3 soft keys access REDIAL, MENU and MEMORY.  
When the Handset is active, the LCD displays:  
1
1
In this case, the 3 soft keys access VOLUME, HOLD and MUTE.  
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Parts Check List  
5.  
6.  
7.  
Battery Pack  
Belt Clip  
Owner's Manual  
1.  
2.  
3.  
4.  
Base Unit  
Handset  
AC Power Adapter  
Telephone Cords  
To purchase replacement battery packs, call VTech Communications Inc  
at 1-800-595-9511. In Canada, call VTech Electronics Ltd at 1-800-267-7377.  
INTERCOM/  
TRANSFER  
1
4
7
ABC  
JKL  
3
6
9
#
DEF  
MNO  
WXYZ  
2
5
8
0
L1  
L2  
GHI  
OFF  
FLASH  
FLASH  
CLEAR  
ABC  
DEF  
1
2
5
8
3
6
PQRS  
TONE  
TUV  
OPER  
GHI  
JKL  
MNO  
4
PQRS  
TONE  
TUV  
WXYZ  
7
9
#
OPER  
0
*
HANDSFREE  
INTERCOM/  
TRANSFER  
VOLUME  
Base Unit  
2.4GHz GIGAPHO NE  
Handset  
Battery Pack  
Belt Clip  
AC Power Adapter  
O
WNER'S MANU  
AL  
Telephone Line cord  
Owner's Manual  
4
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The Handset Layout  
1
2
3
9
4
5
6
10  
11  
12  
L1  
L2  
OFF  
FLASH  
FLASH  
CLEAR  
ABC  
DEF  
MNO  
WXYZ  
1
2
5
8
3
6
9
#
13  
GHI  
JKL  
4
7
8
PQRS  
TONE  
TUV  
7
OPER  
0
*
14  
15  
HANDSFREE  
INTERCOM/  
TRANSFER  
VOLUME  
2.4GHz GIGAPHONE  
16  
1.  
2.  
3.  
4.  
5.  
6.  
7.  
8.  
Antenna  
9.  
LCD Display  
Message Waiting Indicator  
Earpiece  
10. Select/OK  
11. Off (Clear)  
12. Line 2 (Flash)  
Headset Jack (2.5mm)  
Scroll Keys  
13. Battery Compartment(back  
of Handset)  
Line 1 (Flash)  
14. Intercom/Transfer  
15. Volume  
Dialing Keys (0-9,*,#)  
Handsfree Speakerphone  
16. Microphone  
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The Base Unit Layout  
13  
14  
15  
16  
1
INTERCOM/  
TRANSFER  
17  
1
4
7
ABC  
JKL  
3
6
9
#
DEF  
MNO  
WXYZ  
2
5
8
0
18  
19  
20  
2
3
GHI  
PQRS  
TONE  
TUV  
OPER  
4
5
6
7
21  
22  
8
9
23  
24  
10  
11  
12  
1.  
Message Waiting Indicator  
(Line1,Line2)  
13. LCD Display  
14. Scroll Keys  
2.  
3.  
4.  
5.  
6.  
7.  
8.  
9.  
Spare Battery Indicator  
Charge Indicator  
Charging Contacts  
Line 1 Key  
15. Select  
16. Volume Keys  
17. Intercom/Transfer  
18. Clear  
Headset Key  
Flash  
19. Dialing Keys (0-9,*,#)  
20. Line 2 Key  
Data Jack  
21. Speakerphone Key  
22. Mute  
Line 1 Jack  
10. Line 2 Jack  
23. Spare Battery Drawer  
24. Spare Battery Release  
11. DC Connector  
12. Headset Jack  
6
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Setup  
Plug the AC power adapter into an electrical outlet, and the DC connector into  
the back of the base unit.  
To AC outlet  
To telephone  
AC adapter  
socket outlet  
To telephone  
jack  
Examples of 1-Line and 2-Line Cords  
RJ-11  
One line  
cord  
RJ-14  
2 line  
cord  
Connecting to the telephone lines  
Your 2-Line GIGAPHONE will work fine even if you only have one telephone  
line. We recommend connecting the modular telephone cord to the jack labeled  
LINE 1 / L1 + L2, located on the bottom of the Base Unit. Here are steps for  
connecting 2 lines:  
If you have 2 Lines coming out of a Single Wall Jack:  
Connect a 4-wire (RJ-14) modular phone cord between the wall jack and the  
phone jack labeled L1 / L1 + L2.  
If you have 2 Lines, each coming out of Separate Wall Jacks:  
Connect a modular phone cord from the wall jack you want to designate as  
your LINE 1, to the LINE 1 / L1 + L2 jack on the bottom of the Base Unit. Next,  
connect a phone cord from the remaining wall jack to the LINE 2 jack on the  
Base Unit.  
Data Port  
Your 2-Line GIGAPHONE has a Data Port on the back of the Base Unit. This  
port provides an easy way to connect your fax machine, laptop computer,  
modem or other telephone device for direct access to LINE 2.  
The Data Port only provides access to Line 2, so you must have an active line  
connected to the LINE 2 jack on the bottom of the Base Unit. Connect a  
modular phone cord from the Data Port (look for the small door marked DATA  
on the back of the Base Unit) to your fax, laptop, etc.  
NOTE: While the Data Port is in use, accidental use of Line 2 by a parallel  
phone, your 20-2431, or a Call Waiting ID alert may interrupt the data transmis-  
sion.  
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Installation of Battery Pack in Handset  
Follow the steps below:  
1. Remove the battery cover by  
pressing on the indent and  
sliding downward.  
1
2. Place the new battery pack in the  
handset with the metal contacts  
aligned with the charge contacts  
in the battery compartment.  
3
3. Replace the battery cover by  
sliding it upwards.  
4. If the new battery pack is not  
already charged, place the  
handset in the base unit, or a  
remotecharging stand,and allow  
it to charge for 12 hours. After  
initial charge, a maintenance  
charge of 8 hours should be  
sufficient.  
2
The original Handset that is shipped with your GIGAPHONE system will be  
automatically registered to the Base. This Handset is HANDSET 1.  
As you register additional Handsets to the system, they will be assigned  
extension numbers in the following order: HANDSET 2, HANDSET 3,  
HANDSET 4, etc.  
Whenever a charged Handset battery pack is installed, the Handset will  
automatically begin SEARCHING FOR BASE (if previously registered), or  
it will prompt you to ENTER BASE ID to register the new Handset. See  
Registration and Operation for details.  
8
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Charging Of Handset Battery Pack  
Charging Of Handset Battery Pack  
The Handset of your GIGAPHONE cordless telephone is powered by a  
rechargeable battery pack. It charges automatically whenever the Handset is in  
the Base Unit.  
You should charge the battery pack for 12 hours when you first receive your  
phone. You'll know the battery pack needs charging when:  
The low battery message is  
displayed :  
The handset seems completely  
dead, the LCD is completely  
clear and does not activate when  
you press the keys.  
IMPORTANT:  
1.  
Do not dispose of a battery pack in a fire, the cell may explode.  
2.  
Do not open or mutilate the battery pack. Toxicsubstances may be released,  
causing harm to eyes or skin.  
3.  
Exercise care in handling battery packs in order to prevent an accidental  
short of the charge contacts, potentially causing the battery pack to  
overheat.  
4.  
Do not dispose of this battery pack into household garbage. Contact your  
local recycling organization for recommended disposal sites.  
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Dial Tone  
Checking for dial tone  
After the battery is charged press a LINE key on the Handset. PHONE ON  
will appear on the Handset display, and you will hear dial tone. If not, see  
In Case of Difficulty.  
Tone/Pulse selection  
See SELECT TONE/PULSE AT THE BASE UNIT for details.  
CAUTION: Use only the Vtech power supply provided with your cordless  
phone.  
IMPORTANT:  
FOR MAXIMUM PERFORMANCE OF YOUR  
CORDLESS TELEPHONE SYSTEM:  
1. Choose a central location for your Base Unit.  
2. Install your Base Unit and Extension Handsets  
away from electronic equipment, such as personal  
computers, television sets and microwave ovens.  
3. In locations where there are multiple cordless  
telephones, separate base units as much as possible.  
4. Install your telephone equipment away from  
heat sources and sunlight.  
5.  
Avoid excessive moisture, dust or extreme cold.  
BEFORE USING YOUR HANDSET(S), CAREFULLY PEEL OFF THE  
PROTECTIVE FILM, COVERING THE DISPLAY.  
10  
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Spare Battery Charger/Power Backup Function  
The GIGAPHONE uses the spare battery charger in the Base Unit to provide  
operational backup in the event of a power failure. With the a fully charged  
battery pack in the spare battery charger, you will still be able to place and  
receive calls from the Handset for up to one hour. During Power Backup mode,  
you will not be able to use the Base Unit.  
The spare battery pack can also be used to replace a drained handset battery,  
ensuring uninterrupted use.  
NOTE :  
When using the GIGAPHONE during Power Backup mode, audio quality may  
be compromised due to reduced power availability.  
1.  
Open the spare battery charger  
by pressing the release button,  
located on the left-hand side of  
the Base Unit. A drawer will  
open to reveal the spare battery  
compartment.  
2.  
3.  
Place  
a
battery pack in the  
drawer with the charge contacts  
facing up and to the right.  
Push the drawer closed.  
1
The spare battery takes 24 hours to  
fully charge a drained battery.  
F I R E ,  
3
INTERCOM/  
TRANSFER  
1
4
7
ABC  
JKL  
3
6
9
#
DEF  
MNO  
WXYZ  
2
5
8
0
GHI  
PQRS  
TONE  
TUV  
OPER  
2
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Registration and Operation  
Registration And Operation Of The VTech VT20-2420 Accessory  
Handset  
Your VTech GIGAPHONE system can operate up to 8 Handsets.  
The VTECH accessory Handset consists of the following:  
L1  
L2  
OFF  
FLASH  
FLASH  
CLEAR  
ABC  
DEF  
1
2
5
8
3
6
GHI  
JKL  
MNO  
4
PQRS  
TONE  
TUV  
WXYZ  
7
9
#
OPER  
0
*
HANDSFREE  
INTERCOM/  
TRANSFER  
VOLUME  
2.4GHz GIGAPHONE  
Belt Clip  
Battery Pack  
Handset Charger  
Handset  
1
Setu p O f Th e VT20-2420  
Accessory Handset  
1. Plug the AC power adapter into  
an electrical outlet.  
2.  
Remove the Handset battery  
cover by pressing on the indent  
and sliding downward.  
L1  
L2  
OFF  
FLASH  
CLEAR  
FLASH  
ABC  
DEF  
1
2
5
8
3
6
3
GHI  
JKL  
MNO  
4
3. Place the new battery pack in the  
Handset, with the metal contacts  
aligned with the charge contacts  
in the battery compartment.  
PQRS  
TUV  
WXYZ  
7
9
#
OPER  
TONE  
0
*
HANDSFREE  
INTERCOM/  
TRANSFER  
VOLUME  
2.4GHz GIGAPHONE  
4.  
Replace the battery cover by  
sliding it upward.  
5.  
Place the Handset in the Charge  
Cradle, and allow it to charge for  
12hours. After the initial charge,  
a maintenance charge of 8 hours  
should be sufficient.  
5
12  
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Registration and Operation  
Enter Base ID Code  
1.  
After charging the Handset, remove it  
from its Charge Cradle; the screen will  
display:  
OK  
alternating with this screen:  
2.  
3.  
If, after charging the Handset, you see:  
MENU  
Press NEW. You will now see the  
ENTER BASE ID screen as described in  
step 1.  
4.  
Find the BASE ID Code by doing the  
following:(the Base must be in idle (OFF)  
mode)  
A. At the Base, press MENU  
B. Scroll down to DISPLAY BASE-ID  
C. Press OK.The Base screen willdisplay  
the 15-digit ID Code for approximately  
30 seconds. Afterwards, it will return the  
idle screen.  
5.  
6.  
Enter the 15-digit Base ID Code into the  
Handset; then press OK.  
Wait approximately 15 to 60 seconds. You  
will hear confirmation beeps from the Base  
and Handset.The newly registered Handset  
will now assign itself the lowest handset  
number not previously assigned to  
different system Handset (1 through 8).  
a
7.  
If the Handset displays REJECTED BY BASE or continues to display  
SEARCHING FOR BASE for well beyond 60 seconds, try the registration  
process again by repeating the above steps.  
Congratulations! You can now enjoy the benefits of your 2-Line VTECH Multi-  
Handset system.  
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Handset and Base Indicators  
Handset Icons  
Icon  
Description  
Line In Use indicator  
On steady with no number next to it when a parallel set is  
in use.  
On steady with one or more numbers next to it, indicating  
1
2
1
which extensions are using the line. For example,  
indicates that Base (0) and Handset 2 are on a call on Line  
1.  
02  
Intercom indicator  
On steady with the extension numbers currently on an  
intercom call. For example, 02 indicates that the Base and  
Handset 2 are on an intercom call.  
Battery indicator  
Cycles (Low, Medium, and High) when Handset battery is  
charging.  
Flashes when a low battery condition is detected.  
Enhanced Mode indicator  
On steady when active Handset is in Enhanced mode.  
E
Mute indicator  
M
H
R
On steady when the Handset microphone is muted.  
Hold indicator  
On steady when the line is on hold.  
Handset Registration indicator  
FF is displayed when a Handset is either not registered, or  
is searching for a Base unit.  
14  
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Handset and Base Indicators  
Handset LEDs  
LED  
Description  
Flash to indicate that you have new messages in your  
voicemail. Service must be subscribed to through your local  
telephone company.  
Message  
Waiting  
Base LEDs  
LED  
Description  
Flashes to indicate that you have new messages in your  
voicemail. Service must be subscribed to through your local  
telephone company.  
Line 1Message  
Waiting/ Line 2  
Message Waiting  
Lights when line is being used by the GIGAPHONE system.  
Flashes when another telephone on the same line (parallel  
extension) is in use or when line is on hold.  
Line 1  
Line 2  
Lights whenever the Handset is placed in the Base Unit  
charging cradle.  
Handset  
Charging  
Lights when Base microphone is muted.  
Lights when Base Speakerphone is in use.  
Mute  
Speakerphone  
Spare Battery  
Lights when a Spare Battery pack is charging in the Base  
Unit charger.  
Lights when the Headset option  
is in use on the Base Unit.  
Headset  
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Soft Menu Functions  
The GIGAPHONE has an advanced  
design that uses a menu structure and  
soft keys to access all of the built-in  
features.  
Example of the idle mode display:  
RDL (Redial)  
Press RDL to display the last 5 telephone numbers dialed. The number on the  
top line is the most recent number dialed.  
Use the  
scroll keys to select the desired the number.  
To dial the number, you can simply press a LINE or the HANDSFREE  
key.  
You can erase a redial number by scrolling until it is highlighted, then  
press SELECT, and then ERASE.  
You can save a redial number to phone book memory by  
scrolling  
until it is highlighted, then press SELECT, and then press SAVE. Then  
add a NAME to your entry by following the instructions under To Store  
a Number/Name.  
HANDSET MENU  
With the Handset in the idle (OFF) mode, press the MENU key to access the  
following options:  
CALL HISTORY (Caller ID)  
HANDSET SETTINGS  
REGISTER  
Use the  
scroll keys to select the desired option, then press OK.  
Press the OFF/CLEAR key to step back through the menu structure. Press and  
hold the OFF/CLEAR key to return to the idle menu.  
BASE UNIT MENU  
With the Base Unit in the idle (OFF) mode, press the MENU key to access the  
following options:  
CALL HISTORY (Caller ID)  
SETUP BASE  
DISPLAY BASE-ID  
Press the CLEAR key to step back through the menu structure. Press and hold  
the CLEAR key to immediately return to the idle menu.  
16  
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Call History (Caller ID)  
Caller ID - Call Waiting ID  
Your GIGAPHONE is capable of displaying the name and/ or number of the  
party calling before you answer the phone (Caller ID). It is also capable of  
displaying Caller ID information in conjunction with a Call Waiting alert signal  
(Call Waiting Caller ID). With Call Waiting Caller ID, the Caller ID data is  
displayed so you can decide whether to answer the incoming call, or continue  
with your current conversation.  
As new Caller ID/Call Waiting ID are received, your Handset and Base  
displays will alert to the new, Caller ID records, for example:  
The number of new calls displayed on each system Handset and Base may  
not be the same. If, for example, you answer a call on Handset 2, that  
Handset will not count the Caller ID information for that call as new.  
However, the other registered Handsets and Base displays will consider it a  
new call, and add it to the NEW CALLS total.  
After you review all new Caller ID records, the NEW CALLS status will be  
turned off.  
The following information explains how to access Caller ID records(Call  
History):  
From Handset or Base:  
From the idle (OFF) mode, press MENU.  
CALL HISTORY is highlighted. Press OK.  
The Caller ID information of the most recent  
inbound call will be displayed:  
For example: if the call was from Line 1:  
To view other Caller ID records, use the  
scroll keys. You can scroll from  
newest to oldest record by using the  
key, or from oldest to newest by using the  
scroll key.  
scroll  
• To dial the displayed number, press  
the desired LINE key.  
If you need to dial the number  
differently than how it is displayed,  
press MENU. DIAL OPTION * is  
highlighted. Press OK.  
• Scroll to the desired dialing option,  
then press DIAL or the desired LINE  
key to dial the phone number.  
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Call History (Caller ID)  
DIAL OPTION SHORTCUT  
With a Caller ID record displayed, press *. The 4 possible dialing options are  
displayed. Scroll to the desired dialing option, then press DIAL, or the desired  
LINE key to dial.  
You can also delete and save Caller ID records in the Directory:  
DELETE  
With a Caller ID record displayed, press MENU.  
DIAL  
Scroll to DELETE CID 4. Press OK.  
The CID record is displayed, with the choices THIS (delete only this record)  
and ALL (delete all CID records).  
If you press THIS, the displayed CID records will be deleted, and you will hear  
a confirmation beep.  
If you press ALL, the screen will ask you Are You Sure? If you're sure, press  
YES, and all CID records will be deleted. If you decide not to delete all CID  
records, press NO.  
DELETE SHORTCUT  
With a Caller ID record displayed, press 4.  
The CID record is displayed, with the choices THIS (delete only this record)  
and ALL (delete all CID records).  
If you press THIS, the displayed CID records will be deleted, and you will hear  
a confirmation beep.  
If you press ALL, the screen will ask you Are You Sure? If you're sure, press  
YES, and all CID records will be deleted. If you decide not to delete all CID  
records, press NO.  
SAVE TO MEMORY  
To save a displayed Caller ID record into the directory, press MENU.  
Scroll to SAVE TO MEM 7. Press OK. -OR-  
With the CID record displayed, press 7. The record has been stored in the  
directory.  
If the record you wish to save does not have a name (OUT OF AREA, for  
example), the screen will ask you to PLEASE ENTER A NEW NAME. Use  
the keypad to enter the name, then press SAVE. A guide to the letters and  
characters can be found in the section entitled Memory.  
18  
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Handset and Base Settings  
NOTES ABOUT CALLER ID & CALL WAITING CALLER ID  
These are subscription services, provided by most regional telephone service  
providers. You must subscribe to these services to get the benefits of these  
features. If you do not subscribe to Caller ID services, you can still use your  
GIGAPHONE and the other features it offers.  
Due to regional incompatibilities, Caller ID information may not be available  
for every call you receive. In addition, the calling party may intentionally  
block their name and phone number from being sent.  
RINGERS  
NOTE: The Handset and Base ringers are adjusted separately. In addition, each  
line is adjusted separately.  
Handset:  
Press MENU, scroll to HANDSET  
SETTINGS, then press OK.  
RINGERS will be highlighted; press SET.  
Highlight the desired adjustment,  
then press SET.  
VOLUME : Use  
to sample  
the choices of loudness. There are five:  
OFF, LOW, MEDIUM, MEDIUM-  
HIGH and HIGH. Press OK to  
confirm your selection.  
MELODY : Use  
to sample the six melodies. Press SAVE to confirm  
your selection.  
Base Unit:  
Press MENU, scroll to SETUP BASE,then press OK. Now follow  
the same procedure used for the Handset Ringers.  
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Handset and Base Settings  
LOW BATT TONE  
Select this option to turn the Low Battery warning tone On or Off. Press  
the OFF or ON soft keys, to make your selection. Press OK to confirm  
your selection and return to the Handset Settings menu. When set to ON,  
the Handset will emit a warning tone when a Low Battery condition is  
detected. This feature has been preset to ON at the factory.  
RANGE TONE  
Select this option to turn the Out of Range warning tone On or Off. Press  
the OFF or ON soft keys, to make your selection. Press OK to confirm  
your selection and return to the Handset Settings menu. When set to ON,  
the Handset will emit a warning tone whenever the Handset is taken out  
of range of the Base. This feature has been preset to ON at the factory.  
KEYPAD TONE  
Select this option to turn the Keypad tones On or Off. Press the OFF or  
ON soft keys, to make your selection. Press OK to confirm your selection  
and return to the Handset Settings menu. When set to ON, the Handset  
will emit a beep whenever a key is pressed. This feature has been preset  
to ON at the factory.  
Base Unit:  
Press MENU, scroll to SETUP BASE, then press OK. Scroll to KEYPAD TONE;  
press OK. Choose ON or OFF, then press OK to confirm your choice.  
CONTRAST  
Select this option to adjust the contrast level of the Handset display. Use  
the  
scroll keys to make your selection. The handset display  
will automatically adjust as you make your selection. Press OK to confirm  
your selection and return to the Handset Settings menu.  
Base Unit:  
Press MENU, scroll to SETUP BASE, then press OK. Scroll to CONTRAST;  
press OK. Press and to adjust the screen contrast, then press OK  
to confirm your choice.  
SELECT TONE / PULSE AT THE BASE UNIT  
·
With the Base Unit in the idle (OFF) mode, press MENU.  
Scroll to SETUP BASE, then press OK.  
Scroll to SET PULSE/TONE, then press SET.  
Scroll to the desired LINE; press SET.  
Use the UP and DOWN arrow keys to highlight the desired dialing mode  
- TONE or PULSE. Press OK to confirm your choice.  
·
·
·
·
NOTE: Your GIGAPHONE is preset for TONE dialing, the desired mode for  
most areas.  
20  
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Handset and Base Settings  
ENHANCED MODE  
Your GIGAPHONE has an enhanced feature, designed to improve sound  
quality and range. If you are using your GIGAPHONE in an area with  
interference, the Enhanced Mode feature can help to improve both the sound  
quality and operating range. Actual range will depend on your environment.  
You can manually turn Enhanced Mode ON and OFF, or select AUTO mode.  
To select the Enhanced Mode setting:  
With the Handset in the idle (on hook) mode, press MENU.  
Scroll to HANDSET SETTINGS, then press OK.  
Select ON to enable Enhanced Mode. When the Handset is in use, an ‘ E ’  
icon will appear in the upper left corner of the display, indicating that this feature  
is active.  
Select OFF to disable Enhanced Mode.  
Select AUTO to allow your GIGAPHONE Handset to activate this feature  
automatically, when conditions warrant it. Your 2-Line GIGAPHONE is preset  
at the factory for AUTO mode.  
Scroll to the desired setting, then press OK.  
You can also activate Enhanced Mode from the Base Unit. In which case, all  
registered Handsets will have the same Enhanced Mode setting. With the Base  
in the idle (OFF) mode, press MENU, scroll down to SETUP BASE, press OK,  
scroll down to ENHANCED MODE, press SET, scroll to the desired setting,  
then press OK to confirm your choice.  
NOTE: When Enhanced Mode is activated, your GIGAPHONE will consume  
more battery power. This means the standby and talk time of your Handset(s)  
will be shorter.  
RENAME  
Naming Your Handset(s)  
You can personalize each Handset, giving it a name (Dads Phone, or Marys  
Office, for example) instead of HANDSET 1, etc.  
With the Handset in the idle (on hook) mode:  
·
·
·
Press MENU.  
Scroll to HANDSET SETTINGS, then press OK.  
Scroll to RENAME, then press SET.  
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Handset and Base Settings  
·
·
Using the dialing keys, enter the desired name. A guide to the letters  
and characters can be found in the section entitled Memory. The  
softkey will move the cursor to the right. Press MORE to give  
you the DEL (delete) and SPACE options. Press BACK to return to  
the previous screen.  
Press SAVE to confirm your Handset name.  
You can also name the Base Unit. At the Base, in the idle (OFF) mode, press  
MENU, scroll down to SETUP BASE, then press OK. Scroll down to RENAME,  
press SET, then follow the same steps as above for entering the desired name.  
22  
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Register  
Handset Deregistration  
You can deregister all Handsets at one time. This causes the Base Unit to forget’  
that it has any Handsets at all. You may never have to perform this procedure.  
One possible reason for deregistration is if you have the maximum number  
of Handsets (8) registered to your Base, and one Handset should require  
replacement, the Base will not register the new’ Handset, because its eight  
memory slots are occupied. The deregistration procedure will clear the Base  
Units memory, and you will be able to register each Handset again. Individual  
Handsets cannot be deregistered.  
CAUTION: Once you deregister, your Handsets will not be capable of making  
or receiving calls. You will need to re-register each Handset, one at a time!!  
To Deregister all Handsets:  
·
·
·
At the Base Unit, in the idle (OFF) mode, press MENU.  
Scroll down to SETUP BASE, then press OK.  
Scroll down to DEREGISTER ALL, then press SET.  
All system Handsets have been deregistered. To register your Handsets again,  
see Registration and Operation, located in the Getting Started section of the  
Users Manual, for details.  
Register  
Use this option to register a Handset to the GIGAPHONE Base. You can register  
a total of eight Handsets to the GIGAPHONE Base. This process is activated  
automatically whenever a new handset is powered up in range of the  
GIGAPHONE Base.  
You will be prompted to enter the 15-digit Base ID code. See Registration and  
Operation, located in the Getting Started section of the manual, for details.  
Note : Base ID codes are 15 digits long and can include the following characters  
:
0, 1, 2, 3, 4, 5, 6, 7, 8, 9, * , or # .  
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Memory  
Memory  
The Base and each Handset can store up to 50 names/ numbers in memory.  
Each memory location can hold up to 32 digits and up to 16 characters for the  
name.  
When prompted to ENTER NAME, use the digit keys to 'spell' the name. Each  
press of a particular key causes characters to be displayed in the following order:  
Characters (in order)  
& ' , . 1  
Number Key  
1
2
3
4
5
6
7
8
9
0
A B C 2 a b c 2  
D E F 3 d e f 3  
G H I 4 g h i 4  
J K L 5 j k l 5  
M N O 6 m n o 6  
P Q R S 7 p q r s 7  
T U V 8 t u v 8  
W X Y Z 9 w x y z 9  
0
*
*
#
#
24  
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Memory  
To Store a Number/Name:  
Starting from the idle screen,  
enter the number you want to  
store in memory. If you make a  
mistake,press OFFto backspace.  
Be sure to include long distance  
codes and pauses, (using the  
Pause softkey) if necessary.  
Press the MEM softkey.  
You will then be prompted to  
ENTER NAME. Use the digit  
keys to 'spell' the name. If you  
make a mistake, press the CLR  
softkey. To enter a space press  
aa . When finished, press SAVE.  
If there is space available in  
memory,the number/ name will  
be saved and the Handset will  
return to idle mode.  
Ifthe memory is full the Handset  
will display PHONEBOOK IS  
FULL and exit to the idle screen  
without saving the entry.  
Follow the above procedure for  
storing Number/ Names at the  
Base. The Handset and Base  
have separate memories.  
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Memory  
To Search For and Dial a Number/  
Name:  
Starting from the idle screen,  
press the MEM softkey to review  
memory contents.  
Using the  
softkeys  
scroll through the memory  
contents in alphabetical order.  
Or, you can press the FIND  
softkey, enter the first few  
chararcters ofthe name and then  
press FIND to search. If you  
make  
a
mistake, press CLR  
softkey. The closest match, in  
alphabetical order, will be  
displayed.  
Once you find the entry you  
want, simply press a LINE key  
or HANDSFREE to dial the  
number.  
To Delete a Number/Name:  
Using the steps in To Search For  
and Dial  
a
Name/Number,  
locate the entry you want to  
delete.  
Press the EDIT softkey. The  
Handset will display:  
26  
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Memory  
Press the DEL softkey. The  
Handset will display:  
To delete this record,press THIS.  
To confirm the deletion of ALL  
records, press YES. To exit  
without deleting press NO.  
To Edit a Number/Name  
Using the steps in To Search For  
and Dial  
a
Number/Name,  
locate the entry you want to edit.  
Press the EDIT softkey twice.  
The Handset will display:  
Select NAME or NUM. Using  
the  
softkey move the cursor  
to the character you want to edit  
and then enter the corrections as  
needed. Press MORE to access  
D EL, BACK and PAUSE/  
SPACE fu nctions.  
When  
finished press theSAVEsoftkey.  
To exit without saving press  
OFF.  
When finished the handset will  
display the edited entry.  
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Handset and Base Operation  
Making Calls  
From the Handset  
Press  
a
LIN E k ey (or,  
HANDSFREEto usetheHandset  
Speakerphone feature).  
Dial the phone number.  
-OR-  
Dialthe phone number first;then  
p ress  
HANDSFREE).  
L1  
L2  
a
LIN E  
k ey(or  
OFF  
FLASH  
FLASH  
CLEAR  
ABC  
DEF  
1
2
5
3
6
L  
MNO  
4
TONE  
WXYZ  
9
#
From the Base Unit  
OPER  
0
*
Just like the Handset, you can  
either access a dialtone first,then  
dialyour number,or you can dial  
your number first, then access a  
line.  
HANDSFREE  
INTERCOM/  
VOLUME  
With both lines idle, pressing  
SPEAKERPH O N E  
(or  
HEADSET if you are using a  
headset connected to the Base)  
will access LINE 1.  
INTERCOM/  
TRANSFER  
1
4
7
ABC  
JKL  
3
6
9
#
DEF  
MNO  
WXYZ  
2
5
8
0
GHI  
Ifyou want to access LINE2with  
both lines idle, press the LINE 2  
PQRS  
TONE  
TUV  
OPER  
key  
first,  
then  
p ress  
(or  
SPEAKERPH O N E  
HEADSET).  
If one line is IN USE, pressing  
SPEAKERPH O N E  
(or  
HEADSET) will automatically  
access the idle line.  
If both lines are IN USE (2 or  
more system Handsets are active,  
with at least one on each line),  
pressing SPEAKERPHONE (or  
HEADSET) will access LINE 1.  
28  
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Handset and Base Operation  
Redial  
From either Handset or Base Unit  
Each system Handset and Base Unit will remember the last 5 phone  
numbers dialed. From the idle mode, press RDL. Scroll until the desired  
phone number is highlighted. Then press the appropriate LINE key to dial  
the number ( follow the above instructions in Making Calls).  
You can also delete and save redial’ numbers in the Directory.  
ERASE  
Press RDL. Scroll to the desired phone number, press SELECT, then press  
ERASE.  
SAVE  
Press RDL. Scroll to the desired phone number, press SELECT, then press  
SAVE.  
Youll then be prompted to ENTER NAME. Use the keypad to enter the  
letters of the name. If you make a mistake, press CLR to backspace. To  
insert a space, press  
. When finished, press SAVE.  
For more information on entering phone numbers into the Directory, see the  
section entitled Memory.  
Answering Calls  
From the Handset  
Press the appropriate LINE key, or HANDSFREE to use the Handset  
Speakerphone option.  
If the Handset is active on one line when the idle line rings, you will hear  
a special alert tone, signifying an inbound call. This alert is designed to  
minimize disruption of the call in progress. You can then:  
Press OFF twice to end the first call, then answer the new call;  
- or  
-
Press the appropriate LINE key to answer the new call. The  
original call will automatically be placed on HOLD. You can end  
the new’ call by pressing OFF, then return to the original call by  
pressing the appropriate LINE key.  
You can also Conference both lines together. See Conference Calling,  
further on in this Users Manual.  
From the Base Unit  
If a line is ringing, pressing SPEAKERPHONE (or HEADSET if you are  
using a Headset connected to the Base) will answer the inbound call.  
Press SPEAKERPHONE (or HEADSET ) to end your call.  
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Handset and Base Operation  
If the Base is active on one line when the idle line rings, you will hear a special  
alert tone, signifying an inbound call. This alert is designed to minimize  
disruption of the call in progress. You can then:  
Press SPEAKERPHONE (or HEADSET if you are using a Headset  
connected to the Base) to end the first call, then answer the new call;  
- or –  
Press the HOLD soft key to place the original call on hold. After that, press  
the appropriate LINE key and then SPEAKERPHONE (or HEADSET) to  
answer the new call. You can end the “new” call by pressing  
SPEAKERPHONE (or HEADSET). Return to the original call by pressing  
the appropriate LINE key and then SPEAKERPHONE (or HEADSET).  
You can also Conference both lines together . See Conference Calling, further  
on in this Users Manual.  
During an active call pressing either the  
MUTE soft key on the Handset or the  
MUTE key on the Base (when in  
Speakerphone or Headset mode), will  
disable the microphone. Press MUTE key  
again to retu rn to norm al 2-w ay  
conversation.  
Mute Function  
Hold Function  
From the Handset :  
Press the HOLD soft key to place a  
call on hold. To return to the call  
press the LINE.  
From the Base :  
During an active call, press the  
HOLD soft key to place a call on  
hold. The LINE key will flash to  
indicate a call is on hold.  
INTERCOM/  
TRANSFER  
1
4
7
ABC  
JKL  
3
6
9
#
DEF  
MNO  
WXYZ  
2
5
8
0
GHI  
To return to the call press the  
appropriate LINE and then press  
SPEAKERPHONE.(or HEADSET)  
PQRS  
TONE  
TUV  
OPER  
You can use your GIGAPHONE with  
services such as call waiting. Simply  
press the LINE key on the Handset  
or the FLASH key on the Base (when  
in Speakerphone or Headset mode) to  
flash the line.  
Flash Function  
30  
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Handset and Base Operation  
How to adjust the Handset Volume( also applies to the Handset Speakerphone)  
NOTE: The Handset must be IN USE to adjust the volume  
There are 2 ways to adjust Handset volume  
Press the VOLUME key, located  
directly below the lower left corner of  
the display.  
/
Usethekeysdirectly below the  
symbolsonthedisplayortheVOLUME  
key to raise or lower the Handset  
volume. Notice the change in the  
display graph asyou adjust thevolume.  
Anincreaseinvolumewillberepresented  
by an increase in shaded area on the  
graph. A decrease in volume will result  
in a reduction of the shaded area.  
Press the OKkey(top,center)toconfirm  
your adjustment.  
-OR-  
Press the VOLUME key, located on the lower right edge of the Handset.  
Repeated pressing of the VOLUME key will cycle through the 5 volume levels.  
A rapid succession of beeps indicates you have reached the maximum or  
minimum volume setting.  
Base Speakerphone or Headset  
Volume  
During an active call simply press the  
Volume UP or DOWN keys to adjust the  
Speakerphone or Headset volume.  
INTERCOM/  
TRANSFER  
1
4
7
ABC  
JKL  
3
6
9
#
DEF  
MNO  
WXYZ  
2
5
8
0
GHI  
PQRS  
TONE  
TUV  
OPER  
Intercom Function  
Press INTERCOM/TRANSFER on  
any Handset registered to your 2-Line  
GIGAPHONE system, or the Base  
Unit.  
ERCOM/  
SFER  
The screen will display your options,  
for example:  
ABC  
JKL  
3
6
9
#
DEF  
MNO  
WXYZ  
2
5
8
0
GHI  
4
7
PQRS  
TONE  
TUV  
OPER  
BASE  
HANDSET 1  
HANDSET 2  
HANDSET 3  
GLOBAL PAGE  
INTERCOM/  
TRANSFER  
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Handset and Base Operation  
Highlight the desired destination of your intercom then press OK. Your screen  
will display CALLING HANDSET __, CALLING BASE, or PERFORMING  
GLOBAL PAGE.  
The recipient's screen will display INTERCOM FROM HANDSET 1, or  
GLOBAL CALL FROM HANDSET 1.  
The recipient presses INTERCOM/TRANSFER to engage in conversation with  
the person initiating the page.  
NOTE: When you initiate a GLOBAL PAGE, the first recipient to respond by  
pressing INTERCOM/TRANSFER will be able to talk to you via the intercom.  
Others can join the ongoing intercom call by calling one of the parties involved  
in the intercom. The unit beeps whenever a party joins an ongoing call.  
Transferring Calls  
You can transfer calls on the GIGAPHONE system from the Base to Handset,  
Handset to Handset, or Handset to Base.  
Blind Transfer  
You can directly transfer any active call to another GIGAPHONE extension  
without notification by doing the following steps:  
Handset or Base must be on an active call.  
Press the INTERCOM/TRANSFER; scroll to the desired destination of  
your transfer. Then press OK.  
When the other extension answers, the call will automatically be connected  
to that extension.  
An unanswered call will ring back to the originating Handset/ Base if not  
answered within 30 seconds.  
Announced Transfer:  
You can perform an announced transfer (call and advise another extension) of  
an active call by doing the following steps:  
Handset or Base must be on an active call.  
Place the active call on HOLD.  
Press the INTERCOM/TRANSFER; scroll to the desired destination of  
your transfer. Then press OK.  
When the other extension answers the intercom call, explain they have  
an active call waiting.  
Both extensions press OFF to end the intercom call.  
Theother extension pressestheLINEkey,HANDSFREE,SPEAKERPHONE  
(or HEADSET) to pick up the call on hold.  
Handsfree Speakerphone Operation  
Your GIGAPHONE Handset has a built-in handsfree Speakerphone. This  
feature allows you to stand the Handset upright on a table or desktop and have  
handsfree conversations. For more information, refer to MAKING CALLS in  
HANDSET AND BASE OPERATION.  
32  
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Handset and Base Operation  
Switching from the Handset Earpiece to Handsfree  
While on a call using the Handset earpiece, press HANDSFREE on the lower  
left portion of the Handset.  
To return to the Handset earpiece, press HANDSFREE again.  
Base Speakerphone Operation  
The Base of your GIGAPHONE is equipped with a full duplex Speakerphone.  
This is a very useful feature for handsfree conversations or conference calls at  
the base unit. For more information, refer to MAKING CALLS in HANDSET  
AND BASE OPERATION.  
Line in Use Indication  
Active (off-hook) Handsets:  
During a call, the Handset screen will  
display, in the upper left corner, the LINE  
icon(s) and the H AN D SET/BASE  
number(s) (1 – 8; 0 for the Base) currently  
in use.  
Base Unit:  
In either the active or idle mode, the  
Base screen will display, in the  
upper left corner, the LINE icon(s) and  
the HANDSET/BASE number(s)  
currently in use.  
Idle (on-hook) Handsets:  
During a call, the idle Handset(s) will  
display:  
When one or both lines are currently in  
use by a parallel set (a telephone  
device other than your GIGAPHONE  
system), all registered Handsets and  
Base will display:  
When both lines are in use at the same time, the L_EXTENSION IN USE  
message will alternate between 1 and 2.  
Low Battery Indication  
When a low battery is detected, the Battery icon will flash and a warning beep  
is played. The status message LOW BATTERY will also be displayed when  
the Handset is in idle mode. To prevent an unexpected call drop, a drained  
Handset battery should be replaced by a fully charged spare battery.  
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Handset and Base Operation  
Message Waiting Indication  
The GIGAPHONE is compatible with optional voicemail service provided by  
some local telephone companies. If you subscribe to this service, and you have  
new, unplayed messages in your voicemail, a Visual Message Waiting Indicator  
(VMWI) signal is transmitted by your local telephone company.  
The GIGAPHONE will detect a VMWI signal and activate the LINE1/ LINE2  
Message Waiting lights on the Base and the Message Waiting light on the  
Handset.  
In addition, your screen will display:  
MESSAGE WAITING!  
After you check your messages,the Message Waiting indicators willautomatically  
turn off.  
Please note that whenver new, unplayed messages are stored in your voicemail,  
the local Telephone Company will continue to send a VMWI signal.  
Conference Calling  
The GIGAPHONE is capable of supporting conference calls with up to two  
registered Handsets on each line, and the Base unit.  
To enter a conference call, simply access the line with two or more extensions  
by pressing a LINE key (or HANDSFREE) on the Handset, or a LINE key,  
then SPEAKERPHONE (or HEADSET) on the Base.  
The phone icon  
and extension numbers of all local participants will  
be displayed in the upper left corner of the Handset.  
2-LINE Conference Calls (Handset or Base)  
Make or answer a call on LINE 1 or LINE 2. Place the call on Hold.  
Make or answer a call on the other line. Press CONF. You and your  
parties on Lines 1 and 2 are now on a 3-way call.  
Press LINE 1 or LINE 2 on any other system Handset to join the  
Conference call.  
Press SPEAKERPHONE ( or HEADSET ) on the Base to join the  
Conference call.  
To drop a LINE from the Conference call, press DROP. Your screen  
will display DROP LINE 1, DROP LINE 2 or DROP BOTH LINES.  
Using the  
softkeys scroll to the desired option. Then  
press OK.  
34  
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Headset Operation  
Your GIGAPHONE Handset is equipped with a 2.5mm Headset Jack for use  
with an optional accessory Headset for hands-free operation. If you choose to  
use the Headset option, you must obtain an optional accessory Headset, which  
is compatible with the GIGAPHONE.  
To purchase a Headset, call VTECH Customer Service at 1-800-595-9511.  
Once you have a compatible 2.5mm Headset, locate the Headset Jack on the  
GIGAPHONE Handset. Connect the plug on the Headset cord to the jack on  
the cordless Handset. The plug should fit securely. Do not force the connection.  
Headset Operation connected to  
the Handset  
NOTE :  
Whenever a compatible Headset is  
L1  
L2  
OFF  
FLASH  
FLASH  
connected to the cordless Handset, the  
microphone on the Handset will be  
muted. This is done to limit the effect  
of background noise.  
CLEAR  
ABC  
DEF  
1
2
5
8
3
6
GHI  
JKL  
MNO  
4
PQRS  
TONE  
WXYZ  
TUV  
7
9
#
OPER  
0
*
HANDSFREE  
INTERCOM/  
TRANSFER  
VOLUME  
2.4GHz GIGAPHONE  
Many compatible Headsets have a  
reversible, monaural design. You can  
wear your Headset on either ear,  
leaving one ear free for room  
conversation.  
Headset Operation connected to  
the Base Unit  
The same type of Headset can be  
connected to the Base Unit. Facing the  
Base, the Headset jack can be found  
on the near corner of the right side  
panel.When using a Headset attached  
to the Base, calls are made and  
answered by pressing the HEADSET  
key. This key is also used to end your  
call. The Base Speakerphone and Base  
INTERCOM/  
TRANSFER  
1
4
7
ABC  
JKL  
3
6
9
#
DEF  
MNO  
WXYZ  
2
5
8
0
GHI  
PQRS  
TONE  
TUV  
OPER  
H ead set  
cannot  
be  
u sed  
simultaneously. However, you can  
switch between the two modes  
without disconnecting your Headset.  
Belt Clip  
The GIGAPHONE is also equipped  
with a detachable belt clip. Align the  
pins on the inside edge of the clip with  
the notches on the sides of the  
GIGAPHONE Handset. The belt clip  
should snap securely into place. Do  
not force the connection.  
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Maintenance  
Taking Care Of Your Telephone  
Your GIGAPHONE cordless telephone contains sophisticated electronic parts,  
so it must be treated with care.  
Avoid rough treatment  
Place the Handset down gently. Save the original packing materials to protect  
your telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors  
in the rain, or handle it with wet hands. Do not install your Base Unit near a  
sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic  
equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many  
years. Clean it only with a soft cloth slightly dampened with water or a mild  
soap. Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when  
you are wet or standing in water. If your Base Unit should fall into water,  
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND  
TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by  
the unplugged cords.  
36  
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In Case Of Difficulty  
If you have difficulty operating your phone, the suggestions below should solve  
the problem. If you still have difficulty after trying these suggestions, call  
VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics  
at 1-800-267-7377.  
The Phone Doesn't Work At All  
Make sure the Power Cord is plugged in.  
Make sure the telephone line cord is plugged firmly into the Base Unit  
and the telephone wall jack.  
Make sure the batteries are properly charged. If the 'LOW BATTERY'  
message is shown, the battery pack needs charging.  
Is the Handset registered to the Base? See Registration and Operation.  
No Dial Tone  
First check all the suggestions above.  
Ifyou stilldon't hear a dialtone,disconnect the Base Unit from the telephone  
jack and connect a different phone. If there is no dial tone on that phone  
either, the problem is in your wiring or local service. Contact your local  
telephone company.  
You Get Noise, Static, Or A Weak Signal Even When You're Near The  
Base Unit  
Household appliances plugged into the same circuit as the Base Unit can  
sometimes cause interference. Try moving the appliance or the Base Unit  
to another outlet.  
You Get Noise, Static, Or A Weak Signal When You're Away From  
The Base Unit  
You may be out of range. Either move closer to the Base, or relocate the  
Base Unit.  
The layout of your home may be limiting the range. Try moving the Base  
Unit to another position.  
The Handset Does Not Ring When You Receive A Call  
Make sure you have the Handset ringer activated. To set the ringer, see  
HANDSET SETTINGS and BASE SETTINGS.  
Make sure the telephone line cord is plugged firmly into the Base Unit  
and the telephone jack. Make sure the power cord is plugged in.  
You may be too far from the Base Unit.  
You may have too many extension phones on your telephone line to allow  
all of them to ring. Try unplugging some of the other phones.  
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In Case Of Difficulty  
You Hear Other Calls While Using Your Phone  
Disconnect your Base Unit from the telephone jack, and plug in a regular  
telephone. If you still hear other calls, the problem is probably in your  
wiring or local service. Call your local telephone company.  
You Hear Noise In The Handset, And None Of The Keys Or Buttons  
Work  
Make sure the power cord is plugged in.  
Common Cure For Electronic Equipment  
Ifthe unit does not seem to be responding normally,then try putting the Handset  
in the cradle. If it does not seem to respond, do the following (in the order  
listed) :  
1.  
2.  
3.  
4.  
5.  
6.  
Disconnect the power to the Base.  
Disconnect the Handset battery, and spare battery pack, if applicable.  
Wait a few minutes.  
Connect power to the Base.  
Re-install the battery pack (s)  
Watch for Handset to display :  
then  
38  
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Warranty Statement  
What does this limited warranty cover?  
The manufacturer of this VTECH product, VTECH Communications,  
warrants to the holder of a valid proof of purchase (“Consumer” or “you”)  
that the product and all accessories provided by VTECH in the sales package  
(“Product”) are free from material defects in material and workmanship,  
pursuant to the following terms and conditions, when installed and used  
normally and in accordance with operation instructions. This limited warranty  
extends only to the Consumer for Products purchased and used in the United  
States of America.  
What will VTECH Communications do if the Product is not free from  
material defects in materials and workmanship during the limited  
warranty period (“Materially Defective Product”)?  
During thelimited warranty period,VTECHsauthorized servicerepresentative  
will repair or replace at VTECHs option, without charge, a Materially  
Defective Product. If we repair this product, we may use new or refurbished  
replacement parts. If we choose to replace this product, we may replace it  
with a new or refurbished product of the same or similar design.VTECH will  
return repaired or replacement products to you in working condition. VTECH  
will retain defective parts, modules, or equipment. Repair or replacement  
of Product, at VTECHS option, is your exclusive remedy. You should expect  
the repair or replacement to take approximately 30 days.  
How long is the limited warranty period ?  
The limited warranty period for the product extends for ONE(1)YEAR from  
the date of purchase if we repair or replace a Materially Defective Product  
under the terms of this limited warranty. This limited warranty also applies  
to repaired or replacement Products for a period of either (a) 90 days from  
the date the repaired or replacement Product is shipped to you or (b) the time  
remaining on the original one-year warranty; whichever is longer.  
What is not covered by this limited warranty ?  
This limited warranty does not cover  
1. Product that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification  
by anyone other than an authorized service representative of VTECH; or  
3. Product to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTECH  
electrical accessories; or  
5. Product whose warranty/ quality stickers, Product serial numbers plates or  
electronic serial numbers have been removed, altered or rendered illegible;  
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Warranty Statement  
or  
6. Product purchased, used, serviced, or shipped for repair from outside the  
United States, or used for commercial or institutional purposes (including  
but not limited to Products used for rental purposes ); or  
7. Product returned without valid proof of purchase (see 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and  
installation or repair of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the United States of America, call 1 800-595-  
9511 for instructions regarding where to return the Product. Before calling  
for service, please check the users manual. A check of the Product controls  
and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or handling  
charges incurred in the transport of Product(s) to the service location . VTECH  
will return repaired or replaced product under this limited warranty to you,  
transportation, delivery or handling charges prepaid .VTECH assumes no risk  
for damage or loss of the Product in transit.  
If the Product failure is not covered by this limited warranty, or proof of  
purchase does not meet the terms of this limited warranty, VTECH will notify  
you and will request that you authorize the cost of repair prior to any further  
repair activity. You must pay for the cost of repair and return shipping costs  
for the repair of Products that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the  
VTECH service location along with a description of the malfunction or  
difficulty;  
2. Include “valid proof of purchase” (sales receipt) identifying the Product  
purchased (Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone  
number.  
Other Limitations  
This warranty is the complete and exclusive agreement between you and  
VTECH. It supersedes all other written or oral communications related to this  
Product. VTECH provides no other warranties for this product. The warranty  
exclusively describes all of VTECHs responsibilities regarding the product.  
40  
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Warranty Statement  
There are no other express warranties. No one is authorized to make  
modifications to this limited warranty and you should not rely on any such  
modification.  
State Law Rights: This warranty gives you specific legal rights, and you may  
also have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the product is fit  
for ordinary use) are limited to one year from date of purchase. Some states  
do not allow limitations on how long an implied warranty lasts, so the above  
limitation may not apply to you.  
In no event shall VTECH be liable for any indirect, special, incidental,  
consequential, or similar damages (including, but not limited to lost profits  
or revenue, inability to use the product, or other associated equipment, the  
cost of substitute equipment, and claims by third parties) resulting from the  
use of this product. Some states do not allow the exclusion or limitation of  
incidental or consequential damages, so the above limitation or exclusion may  
not apply to you.  
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FCC and IC Regulations  
This equipment complies with Parts 15 of the Federal Communications  
Commission (FCC) rules for the United States. It also complies with regulations  
RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the  
following two conditions: (1) this device may not cause interference, and (2) this  
device must accept any interference, including interference that may cause  
undesired operation of the device.  
A label is located on the underside of the Base Unit containing either the FCC  
registration number and Ringer Equivalence Number (REN) or the IC registration  
number and Load Number. You must, upon request, provide this information  
to your local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTech Communications Inc.  
SERVICE DEPT. at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-  
267-7377.  
For repair/ warranty information. The telephone company may ask you to  
disconnect this equipment from the line network until the problem has been  
corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved by the  
party responsible for compliance could void the user's authority to operate the  
equipment.  
The equipment has been tested and found to comply with part 15 of the FCC  
rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance with  
the instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try and correct the interference by one or more  
of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that  
to which the receiver is connected.  
Consult the dealer or an experienced radio/ TV technician for help.  
42  
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FCC and IC Regulations  
FCC and ACTA Information  
If this equipment was approved for cornection to the telephone network prior  
to July 23,2001, it was registered with the Federal Commissions (FCC) in  
accordance with Part 68 of its rules. If the equipment was approved after that  
date, it complies with the Part 68 rules and with Technical Requirements for  
Connection of Equipment to the Telephone Network adopted by the  
Administrative Council for Terminal Attachments (ACTA). We are required to  
provide you with the following information.  
1. Connection and use with the nationwide telephone network  
The plug and jack used to connect this equipmet to the premises wiring and  
the telephone network must comply with the applicable Part 68 rules and  
technical requirements adopted by ACTA. A compliant telephone cord and  
modular plug is provided with this product. It is designed to be connected to  
a compatible modular jack that is also compliant. An RJ11 jack should normally  
be used for connecting to a single line and an RJ14 jack for two lines. See  
Installation Instructions in the user's manual. This equipment may not be used  
with Coin Telephone Lines or with Party Lines.  
2. Product identifier and REN information  
The label on the back or bottom of this equipment contains, among other things,  
an identifier indicating product approval and the Ringer Equivalence Number  
(REN). This information must be provided to your local telephone company  
upon request, For equpment approved prior to July 23,2001, the product  
identifier is preceded by the phrase "FCC Reg No." and the REN is listed  
separately. For equipment approved after that date, the product identifier is  
preceded by "US" and a colon (;), and the REN is encoded in the product identifier  
as the sixth and seventh characters following the colon. For example, the product  
identifier US: AAAEQ03T123XYZ would indicate an REN of 0.3.  
The REN is used to determine how many devices you may connect to your  
telephone line and still have them ring when you are called. In most , but not  
all areas, the sum of all RENS should be five (5.0) or less, You may want to  
connect your local telephone company for more information.  
3. Repair instructions  
If the equipment is malfunctioning, it must be unplugged from the modular  
jack until the problem has been corrected. Repairs to this telephone equipment  
can only be made by the manufacturer or its authorized agents. For repair  
procedures, follow the instructions outlined under the Limited Warranty.  
4. Rights of the telephone company  
If this equipment is causing harm to the telephone network, the telephone  
company may temporarily discontinue your telephone service. The telephone  
company is required to notify you before interrupting service. If advance notice  
is not practical, you will be notified as soon as possible. You will be given the  
opportunity to correct the problem and the telephone company is required to  
inform you of your right to file a complaint with the FCC. Your telephone  
company may make changes in facilities, equipment, operation, or procedures  
that could affect the proper functioning of this product. The telephone company  
is required to notify you if such changes are planned.  
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FCC and IC Regulations  
5. Hearing aid compatibility  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
6. Programming/testing of emergency numbers  
If this product has memory dialing locations, you may choose to store police,  
fire department and emergency medical service telephone number in this  
locations. If you do, please keep three things in mind:  
a. We recommend that you also write the telephone number on the directory  
card, so that you can still dial the emergency number manually if the memory  
dialing feature doesn't work.  
b. This feature is provided only as a convenience, and the manufacturer assumes  
no responsibility for customer reliance upon the memory feature.  
c.Testing the emergency telephone numbers you have stored is not recommended.  
However, if you do make a call to an emergency number:  
You must remain on the line and briefly explain the reason for the call before  
hanging up.  
Programming/ testing of emergency numbers should be performed during  
off-peak hours, such as in the early morning or late evening, when the emengency  
services tend to be less busy.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
Notice :  
The REN assigned to this device denotes the number of devices you may connect  
to the telephone loop which is used by the device to prevent overloading The  
termination on a loop may consist of any combination of devices subjected only  
to the requirement that the sum of the REN does not exceed five (5.0)  
Notice :  
The Industry Canada label identifies certified equipment. This certification  
means that the equipment meets certain telecommunications network protective,  
operational and safety requirements. The Department does not guarantee the  
equipment will operate to the user's satisfaction.  
Before installing this equipment, users should ensure that it is permissible to  
be connected to the facilities of the local telecommunications company. The  
equipment must also be installed using an acceptable method of connection.  
The customer should be aware that compliance with the above conditions may  
not prevent degradation of services in some situations.  
Repairs to certified equipment should be made by an authorized Canadian  
maintenance facility designated by the supplier. Any repairs or alterations made  
by the user to this equipment, or equipment malfunctions, may give the  
telecommunications company cause to request the user to disconnect the  
equipment.  
44  
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FCC and IC Regulations  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic water pipe  
system, if present, are connected together. This precaution may be particularly  
important in rural areas.  
Caution :  
Users should not attempt to make such connections themselves, but should  
contact the appropriate electrical inspection authority, or electrician, as  
appropriate.  
Your GIGAPHONE is designed to operate at the maximum power allowed by  
the FCC and IC. This means your Handset and Base Unit can communicate only  
over a certain distance - which will depend on the location of the Base Unit and  
Handset, weather, and the construction and layout of your home or office.  
The RBRC R Seal  
The RBRCR Seal on the nickel-cadmium battery indicates that VTech  
Communications, Inc. is voluntarily participating in an industry  
program to collect and recycle these batteries at the end of their useful  
lives, when taken out of service within the United States and Canada.  
R
The RBRC program provides a convenient alternative to placing used  
nickel-cadmium batteries into the trash or municipal waste,which may be illegal in your  
area.  
R
VTech’s participation in RBRC makes it easy for you to drop off the spent battery  
R
at local retailers participating in the RBRC program or at authorized VTech product  
service centers.Please call 1-800-8-BATTERYTM for information on  
Ni-Cd battery recycling and disposal bans/ restrictions in your area.VTechs  
involvement in this program is part of its commitment to protecting our environment  
and conserving natural resources.  
R
RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.  
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Technical Specifications  
WEIGHT  
FREQUENCYCONTROL  
Crystal controlled  
PLL synthesizer  
Handset :  
Base :  
116 grams  
587 grams  
(excluding battery pack)  
TRANSMIT FREQUENCY  
2401.056 - 2481.408 MHz  
POWER REQUIREMENTS  
Handset : 2.4V 1500mAh NiMH or  
2.4V 800mAh Ni-Cd  
RECEIVE FREQUENCY  
2401.056 - 2481.408 MHz  
Battery Pack  
CHANNELS  
Base :  
7 VDC @ 900mA  
94 Channels  
MEMORY  
NOMINAL EFFECTIVE RANGE  
Speed Dial: 50 Memory locations  
32 digits per location  
Maximum power allowed by FCC and  
IC. Actual operating range may vary  
according to environmentalconditions  
at the time of use.  
CID  
:
Alpha Numeric Display  
50 Memory locations  
SIZE  
Handset :174mmx50mmx34mm  
(including antenna)  
SPECIFICATIONSARETYPICAL  
AND MAYCHANGEWITHOUT  
NOTICE.  
Base :  
206mmx146mmx70mm  
46  
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Table Of Contents  
1.  
Important Safety Instructions  
26.  
26.  
27.  
To Search For and Dial a  
Number/ Name  
3.  
4.  
5.  
6.  
Introduction  
Parts Check List  
The Handset Layout  
The Base Unit Layout  
To Delete a Number/  
Name  
To Edit a Number/ Name  
28. Advanced Operations  
7.  
Getting Started  
28. Handset and Base Operation  
7 . S e t u p  
28.  
29.  
29.  
30.  
30.  
30.  
31.  
Making Calls  
8.  
Installation of Battery Pack in  
Redial  
H a n d s e t  
Answering Calls  
9.  
Charging Of Handset Battery  
P a c k  
Mute Function  
Hold Function  
10. Dial Tone  
Flash Function  
11. Spare Battery Charger/ Power  
Backup Function  
How to Adjust the Handset  
Volume  
12. Registration and Operation  
31.  
Base Speakerphone or  
Headset Volume  
14. Basic Operation  
14. Handset and Base Indicators  
16. Soft Menu Functions  
31.  
32.  
32.  
Intercom Function  
Transferring Calls  
Handsfree Speakerphone  
Operation  
Switching from the Handset  
Earpiece to Handsfree  
Base Speakerphone Operation  
Line in Use Indication  
Low Battery Indication  
Message Waiting Indication  
Conference Calling  
2-LINE Conference Calls  
16.  
16.  
16.  
RDL (Redial)  
HANDSET MENU  
BASE UNIT MENU  
33.  
17. Call History (Caller ID)  
33.  
33.  
33.  
34.  
34.  
34.  
18.  
18.  
18.  
18.  
DIAL OPTION SHORTCUT  
DELETE  
DELETE SHORTCUT  
SAVE TO MEMORY  
19. Handset and Base Settings  
19.  
20.  
20.  
20.  
20.  
20.  
RINGERS  
LOW BATT TONE  
RANGE TONE  
KEYPAD TONE  
CONTRAST  
35. Additional Information  
35. Headset Operation  
35.  
35.  
35.  
Headset Operation connected  
to the Handset  
SELECT TONE/ PULSE AT  
THE BASE UNIT  
ENHANCED MODE  
RENAME  
Headset Operation connected  
to the Base Unit  
21.  
21.  
Belt Clip  
36. Maintenance  
23. Register  
37. In Case Of Difficulty  
39. Warranty Statement  
42. FCC and IC Regulations  
45. The RBRC® Seal  
23.  
23.  
Handset Deregistration  
Register  
24. Memory  
25.  
To Store a Number/ Name  
46. TechnicalSpecifications  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications Inc.; Beaverton, Oregon.  
Distributed in Canada by VTech Electronics Canada Ltd., Suite 200, 7671 Alderbridge  
Way, Richmond, B.C. V6X 1Z9.  
Copyright 2002 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China  
91-5821-30-00  
ISSUE0  
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