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CS6648-2
CS6648-3
CS6648-4
CS6649
CS6649-2
CS6649-3
DECT 6.0 cordless telephone
BC
User’s manual
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supply in your home or office, consult
your dealer or local power company.
• If the product has been dropped
and the telephone base and/or
handset has been damaged.
9. Do not allow anything to rest on
the power cord. Do not install this
product where the cord may be
walked on.
• If the product exhibits a distinct
change in performance.
14. Avoid using a telephone (other than
cordless) during an electrical storm.
There is a remote risk of electric
shock from lightning.
10. Never push objects of any kind into
this product through the slots in the
telephone base or handset because
they may touch dangerous voltage
points or create a short circuit. Never
spill liquid of any kind on the product.
15. Do not use the telephone to report
a gas leak in the vicinity of the leak.
Under certain circumstances, a spark
may be created when the adapter
is plugged into the power outlet,
or when the handset is replaced in
its cradle. This is a common event
associated with the closing of any
electrical circuit. The user should
not plug the phone into a power
outlet, and should not put a charged
handset into the cradle, if the
11. To reduce the risk of electric shock,
do not disassemble this product,
but take it to an authorized service
facility. Opening or removing parts of
the telephone base or handset other
than specified access doors may
expose you to dangerous voltages or
other risks. Incorrect reassembling
can cause electric shock when the
product is subsequently used.
phone is located in an environment
containing concentrations of
12. Do not overload wall outlets and
extension cords.
flammable or flame-supporting
gases, unless there is adequate
ventilation. A spark in such an
environment could create a fire
or explosion. Such environments
might include: medical use of
oxygen without adequate ventilation;
industrial gases (cleaning solvents;
gasoline vapors; etc.); a leak of
natural gas; etc.
13. Unplug this product from the wall
outlet and refer servicing to an
authorized service facility under the
following conditions:
• When the power supply cord or
plug is damaged or frayed.
• If liquid has been spilled onto the
product.
• If the product has been exposed to
16. Only put the handset of your
telephone next to your ear when it is
in normal talk mode.
rain or water.
• If the product does not operate
normally by following the operating
instructions. Adjust only those
controls that are covered by the
operation instructions. Improper
adjustment of other controls
17. The power adapters are intended to
be correctly oriented in a vertical or
floor mount position. The prongs are
not designed to hold the plug in place
if it is plugged into a ceiling, under-
the-table or cabinet outlet.
may result in damage and often
requires extensive work by an
authorized technician to restore
the product to normal operation.
SAVE THESE INSTRUCTIONS
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Battery
About cordless telephones
• CAUTION: Use Only Supplied Battery.
• Privacy: The same features that
make a cordless telephone convenient
create some limitations. Telephone
calls are transmitted between the
telephone base and the cordless
handset by radio waves, so there is a
possibility that the cordless telephone
conversations could be intercepted
by radio receiving equipment within
range of the cordless handset. For
this reason, you should not think of
cordless telephone conversations as
being as private as those on corded
telephones.
• Do not dispose of the battery in a fire.
Check with local waste management
codes for special disposal instructions.
• Do not open or mutilate the battery.
Released electrolyte is corrosive and
may cause burns or injury to the eyes
or skin. The electrolyte may be toxic if
swallowed.
• Exercise care in handling batteries in
order not to create a short circuit with
conductive materials.
• Charge the battery provided with this
product only in accordance with the
instructions and limitations specified in
this manual.
• Electrical power: The telephone
base of this cordless telephone must
be connected to a working electrical
outlet. The electrical outlet should not
be controlled by a wall switch. Calls
cannot be made from the cordless
handset if the telephone base is
unplugged, switched off or if the
electrical power is interrupted.
Precautions for users of implanted
cardiac pacemakers
Cardiac pacemakers (applies only to
digital cordless telephones):
Wireless Technology Research, LLC
(WTR), an independent research entity,
led a multidisciplinary evaluation of the
interference between portable wireless
telephones and implanted cardiac
pacemakers. Supported by the U.S.
Food and Drug Administration, WTR
recommends to physicians that:
• Potential TV interference: Some
cordless telephones operate
at frequencies that may cause
interference to televisions and
VCRs. To minimize or prevent
such interference, do not place
the telephone base of the cordless
telephone near or on top of a TV or
VCR. If interference is experienced,
moving the cordless telephone farther
away from the TV or VCR often
reduces or eliminates the interference.
Pacemaker patients
• Should keep wireless telephones at
least six inches from the pacemaker.
• Should NOT place wireless telephones
directly over the pacemaker, such as
in a breast pocket, when it is turned
ON.
• Should use the wireless telephone at
the ear opposite the pacemaker.
WTR’s evaluation did not identify any
risk to bystanders with pacemakers from
other persons using wireless telephones.
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• Rechargeable batteries: Exercise
care in handling batteries in order
not to create a short circuit with
conducting material such as rings,
bracelets and keys. The battery or
conductor may overheat and cause
harm. Observe proper polarity
between the battery and the battery
charger.
• Nickel-metal hydride rechargeable
batteries: Dispose of these batteries
in a safe manner. Do not burn or
puncture the battery. Like other
batteries of this type, if burned or
punctured, they could release caustic
material which could cause injury.
E
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Table of contents
i
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ii
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What’s in the box
Your telephone package contains the
following items. Save your sales receipt
and original packaging in case it is
necessary to ship your telephone for
warranty service.
1 set for CS6648-2/CS6649-2;
2 sets for CS6648-3/CS6649-3
3 sets for CS6648-4
NOTE
To purchase a replacement battery or power
adapter, visit our website at
www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call
1 (800) 267-7377.
Abridged
user’s
manual
Important
safety
instructions
1 set for CS6648-2/CS6648-3/
CS6648-4/CS6649/CS6649-2/
CS6649-3
1 set for CS6648-2/CS6648-3/
CS6648-4/CS6649/CS6649-2/
CS6649-3
1 set for CS6649;
2 sets for CS6648-2/CS6649-2;
3 sets for CS6648-3/CS6649-3
4 sets for CS6648-4
1
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• Press and hold to erase the
missed call indicator when the
phone is not in use.
Overview
Telephone base overview
• While the phone is ringing,
press to silence the base ringer
temporarily.
l
k
CID
a
• Press to scroll down while in
menus and lists.
• While entering or modifying names
or numbers, press to move the
cursor to the left.
b
c
d
• Press to view the caller ID log
when the base is not in use.
e
j
i
h g f
• Press to scroll up while in menus
and lists.
1 – LCD display
2 – IN USE light
• While entering or modifying names
or numbers, press to move the
cursor to the right.
• On when the phone is in use, or
when the answering system is
answering an incoming call.
• Press to review the directory when
the base is not in use.
MENU/SELECT
• On when a handset is being
registered.
• Press to show a menu.
• Flashes when there is an incoming
• While in a menu, press to select
an item, or save an entry or
setting.
call.
• Flashes when handsets are being
deregistered.
INT
• Flashes when another telephone
• Press to initiate or answer an
on the same line is in use.
intercom call, or to transfer a call.
3 – FLASH
FIND HANDSET
• During a call, press to answer an
incoming call when you receive a
call waiting alert.
• Press to page all handsets when
the phone is not in use.
4 –
/PLAY/STOP
CANCEL
• Press to start or stop message
• While in a menu, press to cancel
an operation, back up to the
previous menu or exit the menu
display.
playback.
• Flashes when there are new
messages or memos in the
answering system.
2
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X/DELETE
/SPEAKER
• Press to delete the playing
message or playing
announcement.
• Press to make, answer or end a
call.
• During a call, press to switch
between the corded handset and
the base speakerphone.
• While reviewing the redial list,
directory or caller ID log, press to
delete an individual entry.
6 –
• While entering names or numbers,
• Press and hold to set and turn on
press to delete a character or digit.
the quiet mode, or turn it off.
/REPEAT
• Press repeatedly to display other
dialing options when reviewing a
caller ID log entry.
• Press once to repeat the playing
message.
• Press twice to play the previous
7 –
8 –
message.
• Press to enter space during text
/SKIP
editing.
• Press to skip to the next message
during message playback.
• Press to switch to tone dialing
during a call if you have pulse
service.
5 – MUTE
• During a call, press to mute the
microphone.
9 – MIC
• Microphone.
10 –
• While the phone is ringing,
press to silence the base ringer
temporarily.
1
• While reviewing a caller ID log
entry, press repeatedly to add or
remove 1 in front of the telephone
number before dialing or saving it
in the directory.
VOL
• During a call or message
playback, press to adjust the
listening volume.
• Press to adjust the telephone base
ringer volume when the base is
not in use.
• Press and hold to set or dial your
voicemail number.
11 – Speakerphone
12 – Corded handset
/ANS ON/OFF
• Press to turn the built-in answering
system on or off.
REDIAL/PAUSE
• Press repeatedly to view the last
10 numbers dialed.
• Press and hold to insert a dialing
pause while dialing or entering
numbers.
3
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Handset overview
5 –
• Press and hold to turn on quiet
mode, or turn it off.
a
b
n
• Press repeatedly to display other
dialing options when reviewing a
caller ID log entry.
6 – INT
• Press to initiate or answer an
intercom call, or to transfer a call.
7 – MUTE/DELETE
c
d
m
l
k
• Mute the microphone during a call.
• Silence the handset ringer
temporarily while the phone is
ringing.
• Delete the displayed entry while
reviewing the directory, caller ID
log or redial list.
j
i
h
e
f
g
• Delete digits or characters when
entering numbers or names.
• Delete the playing message or
1 – Handset earpiece
2 – LCD display
3 –
playing announcement.
8 – Microphone
9 –
• Show the menu.
• Press to make or answer a call.
• While in a menu, press to select
• During a call, press to
switch between the handset
speakerphone and the handset
earpiece.
an item or save an entry or setting.
4 –
• Hang up a call.
• Return to the previous menu
or idle mode without making
changes.
10 –
• Press to switch to tone dialing
during a call if you have pulse
service.
• Delete digits while predialing.
• Silence the handset ringer
temporarily while the phone is
ringing.
11 –
• While reviewing a caller ID log
entry, press repeatedly to add or
remove 1 in front of the telephone
number before dialing or saving it
in the directory.
• Press and hold to erase the
missed call indicator when the
phone is not in use.
• Press and hold to set or dial your
voicemail number.
4
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There are new voicemail
received from your telephone
service provider.
12 –
• Press to make or answer a call.
• During a call, press to answer an
incoming call when you receive a
call waiting alert.
The answering system is
turned on.
ANS ON
ECO
The ECO mode activates
automatically to reduce
power consumption when the
handset is within range from
the telephone base.
13 – REDIAL/PAUSE
• Review the redial list.
• Press and hold to insert a dialing
pause while dialing or entering
numbers.
The entry you are reviewing is
new in the caller ID log.
NEW
14 – CHARGE light
The number of current playing
message and the total number
of messages recorded.
• On when the handset is charging
1/13
in the handset charger.
Charger overview
Telephone base display icons
The telephone base ringer is off.
There are new voicemail received
from your telephone service
provider.
The entry you are reviewing is
new in the caller ID log.
NEW
MSG#
•
The total number of messages
recorded when the telephone
base is not in use.
13
1 – Charging pole
•
The number of the playing
message.
Display icons overview
Handset display icons
The battery icon flashes when
the battery is low and needs
charging.
The battery icon animates
when the battery is charging.
The battery icon becomes
solid when the battery is fully
charged.
The handset ringer is off.
5
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Handset and telephone base
indicators
Connect
You can choose to connect the telephone
base for desktop usage or wall mounting.
Handset lights overview
NOTES
On when the handset
speakerphone is in use.
•
•
Use only the adapters provided.
Make sure the electrical outlets are not
controlled by wall switches.
On when the handset is
charging in the handset
charger.
CHARGE
•
The adapters are intended to be correctly
oriented in a vertical or floor mount
position. The prongs are not designed to
hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet.
TIP
Telephone base lights overview
•
If you subscribe to digital subscriber line
(DSL) high-speed Internet service through
your telephone line, make sure you install
a DSL filter (not included) between the
telephone line cord and telephone wall
jack. Contact your DSL service provider for
more information.
•
•
On when the telephone
line is in use.
IN USE
On when the answering
system is answering a
call.
•
•
•
On when you are
registering a handset.
Flashes quickly when
there is an incoming call.
Flashes when another
telephone sharing the
same line is in use.
Connect the telephone base
•
Flashes when you are
deregistering all handsets.
On when the answering
system is turned on.
/ANS
ON/OFF
On when the base
speakerphone is on.
/
SPEAKER
Flashes when there are new
memos or messages in the
answering system.
/PLAY/
STOP
Mount the telephone base
On when mute function is on.
MUTE
6
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Connect the charger and charge
the battery
Install and charge the battery
Place the handset in the telephone base
or handset charger to charge.
Install the battery
Install the battery as shown below.
NOTES
•
•
Use only supplied battery.
Charge the battery provided with this
product only in accordance with the
instructions and limitations specified in this
manual.
•
If the handset will not be used for a long
time, disconnect and remove the battery to
prevent possible leakage.
Once you have installed the battery,
the handset LCD display indicates the
battery status (see the table on next
page).
THIS SIDE UP
NOTES
•
For best performance, keep the handset
in the telephone base or charger when not
in use.
•
•
The battery is fully charged after 11 hours
of continuous charging.
If you place the handset in the telephone
base or the charger without plugging in
the battery, the screen displays
NO BATTERY.
7
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Before use
Battery
indicators
Battery
status
Action
After you install your telephone or power
returns following a power outage, the
handset will prompt you to set the date
and time.
The screen
is blank, or
displays Put
in charger
The battery Charge
has no or
very little
without
interruption
charge. The (about 30
and flashes. handset
cannot be
minutes).
Set date and time
used.
The screen
displays
Low battery charge to
and flashes. be used
for a short
The battery Charge
has enough without
NOTE
Make sure you set the date and time
including the year correctly; otherwise the
answering system does not announce the
correct day of the week for your recorded
messages time stamp.
interruption
(about 30
minutes).
time.
The screen
displays
HANDSET X.
The battery To keep
is charged. the battery
charged,
1. Use the dialing keys (0-9) to enter
the month (MM), date (DD) and year
(YY). Then press SELECT.
place it in
the handset
charger when
not in use.
2. Use the dialing keys (0-9) to enter
the hour (HH) and minute (MM).
Then press or to choose AM or
PM.
When the battery is fully charged, you can
expect the following performance:
3. Press SELECT to save.
Operating
Operation
time
Check for dial tone
While in handset use
Up to 7 hours
(talking*)
Press
. If you hear a dial tone, the
installation is successful.
While in speakerphone
Up to 3.5 hours
mode (talking*)
If you do not hear a dial tone:
While not in use
Up to 5 days
(standby**)
• Make sure the installation procedures
described above are properly done.
• It may be a wiring problem. If you have
changed your telephone service to
digital service from a cable company
or a VoIP service provider, the
* Operating times vary depending on your
actual use and the age of the battery.
** Handset is not charging or in use.
telephone line may need to be rewired
to allow all existing telephone jacks to
work. Contact your cable/VoIP service
provider for more information.
8
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Operating range
Configure your telephone
This cordless telephone operates with
the maximum power allowed by the
Federal Communications Commission
(FCC). Even so, this handset and
telephone base can communicate over
only a certain distance - which can vary
with the locations of the telephone base
and handset, the weather, and the layout
of your home or office.
Using the telephone base/
handset menu
You can use the telephone base or
a cordless handset to change your
telephone settings.
1. Press MENU when the phone is not
in use.
2. Press or until the screen displays
the desired feature menu.
When the handset is out of range, the
handset displays Out of range or no
pwr at base.
3. Press SELECT to enter that menu.
If there is a call while the handset is out
of range, it may not ring, or if it does ring,
the call may not connect well when you
• To return to the previous menu, press
CANCEL.
• To return to idle mode, press and hold
press
. Move closer to the telephone
to answer the call.
CANCEL.
base, then press
If the handset moves out of range during
a telephone conversation, there may be
interference. To improve reception, move
closer to the telephone base.
Set language
The LCD language is preset to English.
You can select English, French or
Spanish to be used in all screen
displays.
1. Press MENU when the handset/
telephone base is not in use.
2. Press or to scroll to Settings,
and then press SELECT twice.
3. Press or to choose English,
Français or Español, then press
SELECT.
4. Press SELECT twice to save your
setting. You hear a confirmation tone.
NOTE
If you accidentally change the LCD language
to French or Spanish, you can reset it to
English easily by pressing MENU then
entering 364 .
#
9
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5. Press SELECT to confirm. You hear
Set date and time
a confirmation tone.
NOTE
NOTE
Make sure you set the date and time
including the year correctly; otherwise the
answering system does not announce the
correct day of the week for your recorded
messages time stamp.
If, in the future, your telephone service
provider requires you to dial the area code
when making a local call, or, if you move to
a location that requires it, follow the steps
above to delete the home area code you
have already programmed. After you have
deleted the home area code, _ _ _ will appear
on the screen.
1. Press MENU when the handset/
telephone base is not in use.
2. Press or to scroll to Set date/
time, then press SELECT.
Dial mode
3. Use the dialing keys (0-9) to enter
the month (MM), date (DD) and year
(YY). Then press SELECT.
The dial mode is preset to touch-tone
dialing. If you have pulse (rotary) service,
you must change the dial mode to pulse
dialing before using the telephone to
make a call.
4. Use the dialing keys (0-9) to enter the
hour (HH) and minute (MM). Then
press or to choose AM or PM.
1. Press MENU when the handset/
5. Press SELECT to save the settings.
telephone base is not in use.
You hear a confirmation tone.
2. Press or to scroll to Settings,
then press SELECT.
Home area code
3. Press or to choose Dial mode,
If you dial your local calls using only
seven digits (area code not required),
you can program your home area code
so that when you receive a call within
your local area, the telephone number
is automatically stored without the area
code in the caller ID log.
then press SELECT.
4. Press or to choose Touch-tone
or Pulse, then press SELECT to
save your selection. You hear a
confirmation tone.
1. Press MENU when the handset/
Temporary tone dialing
telephone base is not in use.
If you have pulse (rotary) service only,
you can switch from pulse to tone dialing
temporarily during a call. This is useful if
you need to send touch-tone signals to
access your telephone banking or long
distance services.
2. Press or to scroll to Settings,
then press SELECT.
3. Press or to scroll to Home area
code, then press SELECT.
4. Use the dialing keys (0-9) to enter a
1. During a call, press TONE .
three-digit home area code.
2. Use the dialing keys to enter the
number you wish to dial. The
• Press DELETE on the handset to
delete a digit.
telephone sends touch-tone signals.
It automatically returns to pulse
dialing mode after you end the call.
• Press and hold DELETE on the
handset to delete all digits.
Press X/DELETE on the telephone
base to delete all digits.
10
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Make a call
Telephone operations
Using a cordless handset:
Telephone base control key panel:
1. Press or
.
2. When you hear a dial tone, dial the
number.
Using the telephone base:
1. Lift the corded handset, or press
/
SPEAKER.
2. When you hear a dial tone, dial the
number.
NOTE
•
The screen displays the elapsed time as
you talk (in hours, minutes and seconds).
Handset control key panel:
Predial a call
Using a cordless handset:
1. Enter the telephone number using
the dialing keys (0-9).
• Press DELETE or CANCEL to
make corrections.
2. Press
or
to dial.
NOTE
•
While entering numbers, press and hold
PAUSE to insert a dialing pause (a P
appears).
Using the telephone base:
1. Enter the telephone number using
the dialing keys (0-9).
• Press X/DELETE to make
corrections.
2. Lift the corded handset, or press
/SPEAKER to dial.
• While entering numbers, press
and hold PAUSE to insert a dialing
pause (a P appears).
• If you make a predial call while the
telephone line is in use, the screen
displays Unable to call.
11
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Volume
Answer a call
To adjust the listening volume on
a cordless handset:
Using a cordless handset:
• Press
,
or any of the dialing
keys.
• During a call, press /VOLUME or
/VOLUME.
Using the telephone base:
To adjust the listening volume at
the telephone base:
• During a call, press VOL or VOL .
• Lift the corded handset, or press
/SPEAKER or any of the dialing
keys.
NOTES
End a call
•
•
The handset earpiece volume and
speakerphone volume settings are
independent.
Using a cordless handset:
• Press OFF or place the handset in the
When the volume reaches the minimum or
maximum setting, you hear two beeps.
handset charger.
Using the telephone base:
Mute
1. When you are using the corded
handset, place it on the telephone
base.
The mute function allows you to hear the
other party but the other party cannot
hear you.
2. When you are using the base
speakerphone, press /SPEAKER.
To mute a call on a cordless
handset:
1. During a call, press MUTE. The
handset displays Muted until the
mute function is turned off.
Speakerphone
Handset speakerphone:
When the cordless handset is on a call,
press
to switch between the handset
2. Press MUTE again to resume the
conversation. The handset displays
Microphone on briefly.
speakerphone and the handset earpiece.
When the speakerphone is active, the
handset displays Speaker and the
turns on.
light
To mute a call at the telephone
base:
Telephone base speakerphone:
1. During a call, press MUTE. The
telephone base displays Muted and
the MUTE light turns on until the
mute function is turned off.
When the corded handset is on a call,
press /SPEAKER to switch between
the telephone base speakerphone and
the corded handset.
2. Press MUTE again to resume the
conversation. The telephone base
displays Microphone on briefly.
When the speakerphone is active, the
telephone base displays Speaker and
the /SPEAKER light turns on.
12
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Transfer a call
Join a call in progress
While on an outside call, you can
transfer the call from a cordless handset
to another handset or to the telephone
base.
Another handset or the telephone base
can join you on an outside call. That
call continues until all parties hang up.
You can use the telephone base and
a cordless handset, or two cordless
handsets at a time on an outside call.
1. During a call, press MENU.
2. Press or to scroll to Transfer,
You can buy additional expansion
handsets (CS6609) for this telephone
base. You can register up to five
handsets to the telephone base.
then press SELECT.
3. Your handset shows Transfer to:
Press 7 for the telephone base or 1-5
for HANDSET 1 to HANDSET 5.
To join a call with a cordless handset:
• When a handset or the telephone
The outside call is put on hold and
your handset shows Calling HS X/
Calling base, and then Transferred.
base is already on a call, press
or
on another handset to join the call.
The destination device rings and
shows Incoming call.
• Press OFF or place the handset in the
handset charger to exit the call. The
call continues until both devices
hang up.
4. To answer the call on the destination
handset, press
dialing keys.
,
or any of the
-OR-
To join a call with the telephone base:
To answer the call on the telephone
base, lift the corded handset, or
press /SPEAKER or any of the
dialing keys.
• Lift the corded handset or press
/SPEAKER.
• Place the corded handset back to the
telephone base or press /SPEAKER
to exit the call. The call continues until
both devices hang up.
NOTES
•
•
If the destination device does not answer
the call within 30 seconds, the call will be
reverted to the originating device. If the
originating device does not answer the
reverted call within 30 seconds, the
call ends.
Call waiting
If you subscribe to call waiting service
from your telephone service provider,
you hear an alert tone when there is an
incoming call while you are already on a
call.
If the destination device is in the directory
or caller ID log, or is out of range, the
originating device displays Unable to call
and then reconnects to the outside call.
• Press FLASH to put your current call
on hold and take the new call.
• Press FLASH to switch back and forth
between calls.
If you also subscribe to caller ID
service, it will let you see the name and
telephone number of the caller during
call waiting.
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It may be necessary to change your
telephone service to use this feature.
Contact your telephone service provide if:
To access a number from the
redial list while on a call:
1. Press REDIAL to enter the redial list.
• You have both caller ID and call
waiting, but as separate service (you
may need to combine these service);
2. Press , or REDIAL repeatedly to
browse to the desired entry.
3. Press SELECT to dial the displayed
• You have only caller ID service, or
number.
only call waiting service; or
• You do not subscribe to caller ID or
NOTE
call waiting services.
Press CANCEL to exit the directory, caller ID
There are fees for caller ID services. In
addition, services may not be available in
all areas.
log or redial list while on a call.
Find handset
This feature helps you find misplaced
handsets.
Chain dialing
Use this feature on the cordless
handsets to initiate a dialing sequence
from numbers stored in the directory,
caller ID log or redial list while you are on
a call.
To start paging:
• Press FIND HANDSET on the
telephone base and its screen
displays Paging . All idle handsets
**
**
ring and display Paging
.
**
**
Chain dialing can be useful if you wish
to access other numbers (such as bank
account numbers or access codes) from
the directory, caller ID log or redial list.
To stop paging:
• Press
dialing keys on the cordless handset.
-OR-
,
, OFF or any of the
To access a number from the
directory while on a call:
1. Press MENU.
• Place the cordless handset to the
handset charger.
2. Press SELECT to choose
-OR-
Directory.
3. Press or to scroll to the desired
entry.
• Press FIND HANDSET on the
telephone base.
NOTES
4. Press SELECT to dial the displayed
number.
•
•
Press MUTE to turn off the ringer of
that handset temporarily. Paging tone
continues on all other idle handsets.
To access a number from the
caller ID log while on a call:
1. Press MENU.
Do not press and hold FIND HANDSET
for more than four seconds. It may lead
to handset deregistration. If the handset
displays To register HS and See manual,
refer to the Frequently asked questions
section to register the handset back to the
telephone base.
2. Press or to scroll to Caller ID
log, then press SELECT.
3. Press or to scroll to the desired
entry.
4. Press SELECT to dial the displayed
number.
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-OR-
Multiple handset use
To end the intercom call at the
telephone base, press INT or
/SPEAKER when using the base
speakerphone, or place the corded
handset back to the telephone base.
Both screens display Intercom
ended.
Intercom
Use the intercom feature for
conversations between the telephone
base and a cordless handset, or two
cordless handsets.
When you have two or more handsets,
use the handset number to initiate an
intercom call or to transfer a call.
NOTES
•
•
You can cancel the intercom call before it
is answered by pressing CANCEL or INT.
If the destination handset is not powered,
out of range, on a call, or does not answer
the intercom call within 100 seconds, your
handset displays Unable to call and then
returns to idle mode.
• Press 7 for the telephone base or 1-5
for HANDSET 1 to HANDSET 5.
To initiate an intercom call with a
cordless handset:
1. Press INT on the cordless handset
•
•
•
If the telephone base is on a call, or does
not answer the intercom call within 100
seconds, your handset displays Unable to
call and then returns to idle mode.
You can press OFF or MUTE on the
cordless handset, or CANCEL or MUTE
on the telephone base to temporarily
silence the intercom ringer.
when it is not in use.
• If you have only one handset, the
telephone base shows Calling
base. The telephone base rings
and shows HS 1 is calling.
• If you have two or more handsets,
your handset shows Intercom
to. Use the dialing keys to enter
a device number. Your handset
shows Calling HS X/Calling base.
The destination device rings and
shows HS X is calling.
Two intercom calls can be established at
a time.
To initiate an intercom call at the
telephone base:
1. Press INT on the telephone base
when it is not in use.
2. To answer the intercom call on the
• If you have only one handset, the
telephone base shows Calling HS
1. The handset rings and shows
Base is calling.
destination handset, press
, INT,
or any of the dialing keys. Both
handsets now show Intercom.
-OR-
• If you have two or more handsets,
the telephone base shows
To answer the intercom call at the
telephone base, press /SPEAKER,
INT, any of the dialing keys, or lift the
corded handset. Both devices now
show Intercom.
Intercom to. Use the dialing keys
to enter a handset number. The
telephone base shows Calling HS
X. The destination handset rings
and shows Base is calling.
3. To end the intercom call on either
handset, one party presses OFF,
or places the handset back in the
handset charger. Both handsets
display Intercom ended.
2. To answer the intercom call on the
destination handset, press
, INT,
or any of the dialing keys. Both
devices now show Intercom.
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3. To end the intercom call at the
telephone base, press INT, or
/SPEAKER when using the base
speakerphone, or place the corded
handset back to the telephone base.
Both screens display Intercom
ended.
press /SPEAKER, or lift up the
corded handset to answer the call.
• To end the intercom call without
answering or canceling the incoming
call, press /SPEAKER, or place the
corded handset back to the base. The
telephone continues to ring.
-OR-
Call transfer using intercom
Use the intercom feature to transfer an
outside call to another cordless handset
or the telephone base.
To end the intercom call on the
destination handset, press OFF,
or place the handset back in the
handset charger. Both screens
display Intercom ended.
To transfer a call with a cordless
handset:
NOTES
1. During a call, press INT.
•
If you do not have any cordless handset
registered to the telephone base, you will
hear two beeps when you press INT on
the base.
• If you have only one handset, the
outside call is put on hold and your
handset shows Calling base. The
telephone base rings and shows
HS 1 is calling.
•
•
You can cancel the intercom call before it
is answered by pressing CANCEL or INT.
If the destination handset is not powered,
out of range, on a call, or does not answer
the intercom call within 100 seconds, your
telephone base displays Unable to call
and then returns to idle mode.
• If you have two or more handsets,
your handset shows Intercom to.
Use the dialing keys to enter a
device number. The outside call
is put on hold and your handset
shows Calling HS X/Calling base.
The destination device rings and
shows HS X is calling.
Answer an incoming call during
an intercom call
If you receive an incoming outside call
during an intercom call, you will hear an
alert tone.
2. To answer the call on the destination
handset, press
, INT,
, or any
To answer on a cordless handset:
• To answer the call, press
of the dialing keys. The outside call
is still on hold and both handsets
display Intercom. You can now have
a private intercom conversation.
. The
intercom call ends automatically.
• To end the intercom call without
answering or canceling the incoming
call, press OFF. The telephone
continues to ring.
-OR-
To answer the call at the telephone
base, press INT
/SPEAKER, any
,
of the dialing keys or lift the corded
handset. The outside call is still
on hold and both devices display
Intercom. You can now have a
private intercom conversation.
To answer at the telephone base:
• Press /SPEAKER, or place the
corded handset back to the base. The
intercom call ends automatically. Then
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• If you have two or more handsets,
the telephone base shows
NOTES
•
•
To cancel the intercom call before it is
answered, press OFF,
handset.
Intercom to. Use the dialing keys
to enter a handset number. The
outside call is put on hold and the
telephone base shows Calling HS
X. The destination handset shows
Base is calling.
or INT on your
If the destination handset is not powered,
out of range, on a call, or does not answer
the intercom call within 100 seconds, your
handset displays Unable to call and then
automatically returns to the external call.
If the telephone base is on a call, or does
not answer the intercom call within 100
seconds, your handset displays Unable to
call and then automatically returns to the
•
2. To answer the call on the destination
handset, press
, INT,
, or any
of the dialing keys. The outside call is
still on hold and both devices display
Intercom. You can now have a
private intercom conversation.
external call.
Options during intercom call:
• You can transfer the call. Press OFF on
the originating handset or return it to the
handset charger. Your handset shows
Transferred. The destination device is
then connected to the outside call.
NOTES
•
•
To cancel the intercom call before it is
answered, press CANCEL or INT on the
telephone base.
• You can press INT on your handset
to alternate between the outside
call (Outside call appears) and the
intercom call (Intercom appears).
If the destination handset is not powered,
out of range, on a call, or does not answer
the intercom call within 100 seconds,
your telephone base displays Unable to
call and then automatically returns to the
• You can end the intercom call and
continue the outside call with the
originating handset.
external call.
Options during intercom call:
• You can transfer the call. Press
/SPEAKER or place the corded
handset back to the telephone base.
Both screens display Intercom
ended. The destination handset is
then connected to the outside call.
• Press
on your handset, or the
other party can press OFF on the
handset or INT on the telephone
base, or place the handset back in
the handset charger, or place the
corded handset back to the base.
• The other party can press OFF on the
handset to end the intercom call. The
telephone base is still connected to
the outside call.
• You can let the other device join you
on the outside call in a three-way
conversation. Press and hold INT on
the originating handset.
• You can let the other handset join
you on the outside call in a three-way
conversation. Press SELECT on the
telephone base.
To transfer a call at the telephone
base:
1. During a call, press INT.
• If you have only one handset, the
outside call is put on hold and the
telephone base shows Calling HS
1. The handset rings and shows
Base is calling.
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-OR-
Redial list
1. Lift the corded handset or press
/SPEAKER when the phone is not
in use.
Each handset and the telephone base
store the last 10 telephone numbers
dialed (up to 30 digits) independently.
When there are already 10 entries, the
oldest entry is deleted to make room for
the new entry.
2. Press REDIAL.
3. Press , or REDIAL repeatedly to
browse.
4. When the desired entry displays,
Review a redial list entry
1. Press REDIAL on the handset or the
telephone base when the phone is
not in use.
press SELECT to dial.
Delete a redial list entry
Using a cordless handset:
2. Press , or REDIAL repeatedly
until the desired entry displays.
While the screen displays the desired
number, press DELETE to delete the
redial number.
Dial a redial list entry
Using the telephone base:
Using a cordless handset:
While the screen displays the desired
number, press X/DELETE to delete the
redial number.
1. Press REDIAL on the handset when
the phone is not in use.
2. Press , or REDIAL repeatedly to
browse.
3. When the desired entry displays,
press or
to dial.
-OR-
1. Press or
in use.
when the phone is not
2. Press REDIAL.
3. Press , or REDIAL repeatedly to
browse.
4. When the desired entry displays,
press SELECT to dial.
Using the telephone base:
1. Press REDIAL when the phone is
not in use.
2. Press , or REDIAL repeatedly to
browse.
3. When the desired entry displays, lift
the corded handset or press
/SPEAKER to dial.
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4. Use the dialing keys to enter the
name. Additional key presses show
other characters of that particular
key. The first character of each word
is capitalized.
Directory
The directory can store up to 50 entries,
which are shared by all handsets and the
telephone base. Any modifications made
on one device apply to all. Each entry
may consist of a telephone number with
up to 30 digits and a name with up to 15
characters.
5. Press SELECT to save. The screen
displays Saved and you hear a
confirmation tone.
If the telephone number in the directory
exceeds 15 digits, a dash appears after
the 14th digit and then the remaining
digits are shown beginning with a dash,
alternately.
-OR-
1. Use the dialing keys to enter a
number (up to 30 digits) on the
cordless handset or on the telephone
base when the phone is not in use.
Press SELECT and then the screen
displays Enter number.
Only one system device can review
the directory at a time. When a device
tries to enter the directory while another
device is already in it, Not available
appears.
-OR-
Copy a number from the redial list by
pressing REDIAL. Then press , or
REDIAL repeatedly to find the
desired number.
Add a directory entry
1. Enter the number when the phone is
not in use. Press MENU, then go to
Step 3.
Press SELECT to copy the number.
2. Press SELECT to move on to the
-OR-
name.
• Press MENU on the cordless
handset when the phone is
not in use, or press MENU on
the telephone base when the
telephone base is not in use.
3. When Enter name displays, use
the dialing keys to enter the name.
Additional key presses show other
characters of that particular key.
The first character of each word is
capitalized.
• Press or to scroll to
Directory, then press SELECT.
• Press or to scroll to Add
4. Press SELECT to save. The screen
displays Saved and you hear a
confirmation tone.
contact, then press SELECT.
2. When Enter number displays, use
While entering names and
numbers, you can:
the dialing keys to enter the number.
-OR-
• Press DELETE to backspace and
Copy a number from the redial list by
pressing REDIAL. Then press , or
REDIAL repeatedly to find the desired
number. Press SELECT to copy the
number.
erase a digit or character.
• Press and hold DELETE to erase the
entire entry.
• Press or to move the cursor to the
left or right.
3. Press SELECT to move on to the
name. The screen displays
Enter name.
• Press and hold PAUSE to insert a
dialing pause (for entering numbers
only).
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• Press 0 to add a space (for entering
Dial a directory entry
names only).
1. Search for the desired entry in the
directory (see Review a directory
entry or Alphabetical search).
Review a directory entry
Entries are sorted alphabetically.
2. To dial the displayed entry on the
1. Press
on the cordless handset
cordless handset, press
or
.
when the phone is not in use, or
on the telephone base when the
telephone base is not in use to show
the first entry in the directory.
-OR-
To dial the displayed entry on the
telephone base, press /SPEAKER,
or lift the corded handset.
2. Press or to browse through the
directory, or use the dialing keys to
start a name search.
-OR-
1. Press
handset.
2. Press MENU.
or
on the cordless
-OR-
1. Press MENU on the cordless
handset or on the telephone base
when the phone is not in use.
3. Press SELECT to select Directory.
4. Press or or start an alphabetical
search to browse to the desired
entry, then press SELECT to dial the
displayed number.
2. Press or to scroll to Directory,
then press SELECT.
3. Press or to scroll to Review,
then press SELECT.
Edit a directory entry
4. Press or to browse through the
directory.
1. Search for the desired entry in the
directory (see Review a directory
entry or Alphabetical search).
Alphabetical search
1. Follow the steps in Review a
directory entry above to enter
the directory.
2. When the desired entry displays,
press SELECT. The screen displays
Edit number and the stored number.
3. Use the dialing keys to edit the
number, then press SELECT. The
screen displays Edit name and then
the stored name.
2. Use the dialing keys to enter the letter
associated with the name. For
example, if you have the entries
named Jennifer, Jessie, Kevin and
Linda in your directory, press 5 (JKL)
once to see Jennifer (when Jennifer
displays, press to see Jessie),
twice to see Kevin, or three times to
see Linda. If there is no name entry
matching your search, the next
closest match in alphabetical order
appears. If necessary, press or to
browse.
4. Use the dialing keys to edit the
name. Additional key presses show
other characters of that particular
key. The first character of each word
is capitalized.
5. Press SELECT to save. The screen
displays Saved and then the revised
entry. You hear a confirmation tone.
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While entering names and
numbers, you can:
• Press DELETE to backspace and
Speed dial
You can copy up to nine directory entries
into the speed dial locations (0 and 2-9)
so that you can dial these numbers more
quickly.
erase a digit or character.
• Press and hold DELETE to erase the
entire entry.
The speed dial memory locations are
stored at the telephone base and are
shared by all system devices. Changes
made to the speed dial entries on one
system device apply to all.
• Press or to move the cursor to the
left or right.
• Press and hold PAUSE to insert a
dialing pause (for entering numbers
only).
Assign a speed dial number
1. Press MENU when the phone is not
• Press 0 to add a space (for entering
names only).
in use.
2. Press or to scroll to Directory,
Delete a directory entry
then press SELECT.
1. Search for the desired entry in the
directory (see Review a directory
entry or Alphabetical search).
3. Press or to scroll to Speed dial,
then press SELECT.
4. Press , or a dialing key (0 or 2-9)
to choose the desired speed dial
location.
2. When the desired entry appears,
press DELETE. The screen displays
Delete contact? with the telephone
number.
5. Press SELECT. The screen displays
Copy from DIR... and then the first
entry in the directory.
3. Press SELECT to confirm. The
screen displays Contact deleted.
You hear a conformation tone.
6. Press or to scroll to desired
entry.
7. Press SELECT to save your
selection. You hear a confirmation
tone.
Reassign a speed dial number
1. Press MENU when the phone is not
in use.
2. Press or to scroll to Directory,
then press SELECT.
3. Press or to scroll to Speed dial,
then press SELECT.
4. Press , or a dialing key (0 or 2-9)
to choose the speed dial location you
want to reassign.
5. Press SELECT twice. The screen
displays Reassign SD.
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6. Press SELECT. The screen briefly
shows Copy from DIR... then the
first entry of the directory.
the speed dial entry.
5. Press SELECT again. Then press
or to scroll to Clear SD and then
press SELECT. The screen shows
Clear SD #X?
7. Press or to scroll to the desired
entry.
8. Press SELECT to save your
selection. You hear a confirmation
tone.
-OR-
Press DELETE. The screen shows
Clear SD #X?
6. Press SELECT to confirm. You hear
Dial a speed dial number
a confirmation tone.
• When the phone is not in use,
press and hold a dialing key (0 or
2-9) to dial the number stored in the
corresponding speed dial location.
NOTE
Deleting the speed dial entries does not affect
the entries in the directory.
-OR-
1. Press MENU when the phone is not
in use.
2. Press or to scroll to Directory,
then press SELECT.
3. Press or to scroll to Speed dial,
then press SELECT.
4. Press , or a dialing key (0 or 2-9)
to choose the desired speed dial
location.
5. When you are using a cordless
handset, press
or
.
-OR-
When you are using the telephone
base, press /SPEAKER or lift the
corded handset.
Delete a speed dial number
1. Press MENU when the phone is not
in use.
2. Press or to scroll to Directory,
then press SELECT.
3. Press or to scroll to Speed dial,
then press SELECT.
4. Press , or a dialing key (0 or 2-9)
to choose the desired speed dial
location, then press SELECT to show
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Review a caller ID log entry
1. Press CID on the cordless handset
or on the telephone base when the
phone is not in use.
Caller ID
If you subscribe to caller ID service,
information about each caller will
appear after the first or second ring. If
you answer a call before the caller’s
information appear on the screen, it will
not be saved in the caller ID log.
2. Press or to browse through the
caller ID log.
-OR-
The caller ID log stores up to 50 entries.
Each entry has up to 24 digits for the
phone number and 15 characters for the
name.
1. Press MENU on the cordless
handset or on the telephone base
when the phone is not in use.
2. Press or to scroll to Caller ID
If the phone number has more than 15
digits, only the last 15 digits appear. If
the name has more than 15 characters,
only the first 15 characters are shown
and saved in the caller ID log.
log, then press SELECT.
3. Press SELECT to select Review.
4. Press or to browse.
Missed call indicator
Entries appear in reverse chronological
order. When the caller ID log is full, the
oldest entry is deleted to make room for
new incoming call information.
When there are calls that have not been
reviewed in the caller ID log, the screens
display XX missed calls.
Each time you review a caller ID log
entry marked NEW on the handset or
Caller ID log entries are shared by all
system devices. Any modifications made
on one device apply to all.
on the telephone base, the number
NEW
of missed calls decreases by one.
NOTES
When you have reviewed all the missed
calls, the missed call indicator no longer
displays.
•
•
Only one system device can review the
caller ID log at a time. If a system device
tries to enter the caller ID log while another
system device is already in it, its screen
displays Not available.
This product can provide information
only if both you and the caller are in
areas offering caller ID service and if
both telephone service providers use
compatible equipment. The time and
date are sent by your telephone service
provider along with the call information.
If you do not want to review the missed
calls one by one, press and hold
CANCEL when in idle mode to clear the
missed call indicator. All the entries are
then considered old and kept in the
caller ID log.
View dialing options
Although the caller ID log entries
received have 10 digits (the area code
plus the seven-digit number), in some
areas, you may need to dial only the
seven digits, or 1 plus the seven digits,
or 1 plus the area code plus the seven
digits. You can change the number of
digits that you dial from the caller ID
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log and store the new number to the
directory.
Save a caller ID log entry to the
directory
While reviewing the caller ID log, press
1. When in the caller ID log, press or
QUIET# repeatedly to display different
dialing options for local and long distance
numbers before dialing or saving the
telephone number in the directory.
to browser.
2. When the desired caller ID log entry
displays, press SELECT. The screen
displays Edit number and the stored
number.
Press
1 repeatedly if you need to add
or remove 1 in front of the telephone
number before dialing or saving it in the
directory.
3. Use the dialing keys to edit the
number, if necessary. Then press
SELECT. The screen displays Edit
name and the stored name.
When the number is displayed in the
correct format for dialing, press
on a cordless handset, or press
or
4. Use the dialing keys to edit the
name, if necessary. Then press
SELECT. The screen shows Saved.
You hear a confirmation tone.
/SPEAKER or lift the corded handset
on the telephone base to dial.
1-800-595-9511
While entering names and
numbers, you can:
• Press DELETE to backspace and
595-9511
Press #
1-595-9511
800-595-9511
erase a digit or character.
1-800-595-9511
• Press and hold DELETE to erase the
Press 1
800-595-9511
entire entry.
1-595-9511
Press 1
• Press or to move the cursor to the
595-9511
left or right.
• Press and hold PAUSE to insert a
dialing pause (for entering numbers
only).
Dial a caller ID log entry
To dial on a cordless handset:
• When the number is shown in the
• Press 0 to add a space (for entering
names only).
correct format for dialing, press
to dial.
or
Delete caller ID log entries
1. When in the caller ID log, press or
To dial at the telephone base:
• When the number is shown in the
correct format for dialing, press
/SPEAKER or lift the corded
handset to dial.
to browser.
2. When the desired caller ID log
entry displays, press DELETE. The
handset displays Deleting... and you
hear a confirmation tone.
To delete all caller ID log entries:
1. Press MENU on the cordless
handset or on the telephone base
when the phone is not in use.
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2. Press or to scroll to Caller ID
Sound settings
log, then press SELECT.
3. Press or to scroll to Del all
Key tone
You can turn the key tone on or off for
each handset and the telephone base.
calls, then press SELECT.
4. When the screen shows Delete all?,
press SELECT to confirm. You hear
a confirmation tone.
If you turn the key tone on, the handset/
telephone base beeps with each key
press. If you turn the key tone off,
there are no beeps when you press the
handset/telephone base keys.
1. Press MENU when the handset/
telephone base is not in use.
2. Press or to scroll to Settings,
then press SELECT.
3. Press or to scroll to Key tone,
then press SELECT.
4. Press or to select Key tone:On
or Key tone:Off.
5. Press SELECT to save your
selection. You hear a confirmation
tone.
Ringer tone
You can choose from different ringer
tones for each handset and the
telephone base.
1. Press MENU when the handset/
telephone base is not in use.
2. Press or to scroll to Ringers,
then press SELECT.
3. Press or to scroll to Ringer
tone, then press SELECT.
4. Press or to sample each ringer
tone.
5. Press SELECT to save your
selection. You hear a confirmation
tone.
NOTE
If you turn off the ringer volume on a cordless
handset, you will not hear ringer tone
samples.
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To silence the telephone base
ringer:
• Press MUTE or CANCEL on the
Telephone base ringer volume
Press VOL or VOL . on the telephone
base to adjust the ringer volume when
the telephone base is not in use.
telephone base and it displays
.
When you set the ringer volume to zero,
the base ringer is off. The telephone
base announces, “Base ring is off,” and
Quiet mode
You can turn on quiet mode for a period
of time (1-12 hours). During this period,
all tones (except paging tone) and call
screening are muted.
displays Ringer off and
.
Handset ringer volume
You can set the ringer volume or turn the
ringer off. When the ringer is off, Ringer
When you turn on the quiet mode, the
answering system turns on automatically.
When the quiet mode duration expires,
the answering system remains on.
off and
appear on the screen.
1. Press MENU when the handset/
telephone base is not in use.
To set and turn the quiet mode on:
2. Press or to scroll to Ringers,
1. Press and hold QUIET# when the
handset/telephone base is not in use.
The screen shows Quiet: _ _ hours
(1-12).
then press SELECT.
3. Press SELECT to select Ringer
volume.
4. Press or to sample each volume
level.
2. Use the dialing keys to enter the
desired duration (1-12), then press
SELECT. All screens display Quiet
mode on and . The /ANS ON/
OFF light on the telephone base
turns on.
5. Press SELECT to save your
selection. You hear a confirmation
tone.
NOTE
When the ringer volume is set to off, the
handset still rings when you press FIND
HANDSET at the telephone base.
To turn the quiet mode off:
• While the quiet mode is on, press and
hold QUIET#. The screen displays
Quiet mode off briefly and then
returns to idle.
Temporary ringer silencing
When the telephone is ringing, you
can temporarily silence the handset
ringer/telephone base ringer without
disconnecting the call. The next call rings
normally at the preset volume.
NOTE
When you change the settings of the ringer
tone or ringer volume, you can still hear the
samples even if the quiet mode is on.
To silence the handset ringer:
• Press MUTE or CANCEL on the
handset and it displays Ringer muted
and
.
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About the built-in
answering system and
voicemail service
For message recording, your telephone
has a built-in answering system, and it
also supports voicemail service offered
by your telephone service provider
(subscription is required, and fee may
apply).
Voicemail
from
telephone
service
Built-in
answering
system
Category
Method
When you
When you
receive new
messages,
the handset
and the
to retrieve received new
messages messages, the
handset and
the telephone
base both
telephone
base display
and New
display XX new
messages, and
the
/PLAY/
The main differences between them are:
voicemail.
STOP light on
the telephone
base flashes.
Voicemail
Built-in
answering
system
from
Category
telephone
service
To retrieve
messages,
usually there
are two ways:
To retrieve
messages,
you need
an access
number
and/or a
password
provided
by your
Storage
Messages are
stored in the
Messages
are stored
telephone base. in a server
or system
•
Press
/PLAY/STOP
on the
telephone
base; or
provided
by your
telephone
service
telephone
service
provider.
•
Access
provider.
remotely with
an access
code.
You messages
will not be
deleted
Your
messages
may be
automatically.
You have to
delete your
message
automatically
deleted after
a period of
time.
manually.
Contact your
telephone
service
provider for
more details.
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Set your built-in answering
system
Telephone base control key panel:
The answering system can record
and store up to 99 messages. Each
message can be up to three minutes in
length. The total storage capacity for the
announcement, messages and memos
is approximately 14 minutes. The actual
recording time depends on individual
message characteristics.
Your answering system allows you to set
your announcement, to save and delete
messages, activate call screening, to set
number of rings before pick up, to access
remotely, and to control the recording
time.
Turn the answering system on
or off
The answering system must be turned
on to answer and record messages.
When the answering system is turned
on, the /ANS ON/OFF light on the
telephone base turns on and ANS ON
displays on the handset.
To turn on or off with the
telephone base:
• Press /ANS ON/OFF to turn the
built-in answering system on or off.
When the answering system is turned
on, the base displays Ans sys on and
announces, “Calls will be answered.”
When the answering system is turned
off, the base displays Ans sys off
and announces, “Calls will not be
answered.”
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5. After the tone, speak towards the
microphone.
To turn on or off with the handset:
1. Press MENU when the phone is not
6. Press 5 when done. The answering
system automatically plays back the
newly recorded announcement, then
returns to the previous menu.
in use.
2. Press or to scroll to Answering
sys, then press SELECT.
3. Press or to scroll to Answer on/
-OR-
off, then press SELECT.
Press CANCEL to return to the
previous menu.
4. Press or to scroll to Answer:
On or Answer: Off, then press
SELECT to confirm. You hear a
confirmation tone.
NOTE
Announcement shorter than two seconds will
not be recorded.
NOTES
Play your announcement
1. Press MENU when the phone is not
•
•
When you turn on the answering system
at the telephone base with no memory
capacity left, Memory full displays on the
cordless handset and telephone base.
in use.
If the memory capacity is less than 3
minutes, the telephone announces, “Less
than three minutes to record.”
2. Press or to scroll to Answering
sys, then press SELECT.
3. Press SELECT again to select
Announcement. The system
announces, “To play, press 2. To
record, press 7.”
Default announcement
The telephone is preset with a greeting
that answers calls with, “Hello. Please
leave a message after the tone.” You
can use this preset announcement, or
replace it with your own.
4. Press 2 to play the current
announcement.
Options during playback:
• Press q/VOLUME or p/VOLUME
on the cordless handset, or q VOL
or VOL p on the telephone base to
adjust the listening volume.
Record your own announcement
The announcement can be up to 90
seconds in length.
1. Press MENU when the phone is not
• Press 5 to stop playback.
in use.
• Press
on the cordless handset to
2. Press or to scroll to Answering
switch between speakerphone mode
and handset mode.
sys, then press SELECT.
3. Press SELECT again to select
Announcement. The system
announces, “To play, press 2. To
record, press 7.”
4. Press 7 to record an announcement.
The system announces, “Record
after the tone. Press 5 when you are
done.”
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6. Press SELECT to save and you hear
Delete your announcement
1. Press MENU when the phone is not
a confirmation tone.
in use.
NOTE
2. Press or to scroll to Answering
If you subscribe to voicemail service from
your telephone service provider, see
Answering system and voicemail.
sys, then press SELECT.
3. Press SELECT again to select
Announcement. The system
announces, “To play, press 2. To
record, press 7.”
Set recording time
You can set the recording time allowed
for each incoming message. The
message length is three minutes
by default.
4. Press 3 or DELETE to delete your
recorded announcement. The screen
displays Annc deleted. You hear a
long beep.
1. Press MENU when the phone is not
in use.
NOTE
2. Press or to scroll to Answering
When your announcement is deleted, calls
are answered with the default announcement.
sys, then press SELECT.
3. Press or to scroll to Ans sys
setup, then press SELECT.
Set number of rings
You can set the answering system to
answer an incoming call after two, three,
four, five or six rings; or toll saver.
4. Press or to scroll to Recording
time, then press SELECT.
5. Press or to select 3 minutes,
2 minutes or 1 minute.
If you choose toll saver, the answering
system answers a call after two rings
if you have new messages, or after
four rings when there are no new
messages. This enables you to check
for new messages and avoid paying
unnecessary long distance charges
when you are calling from outside your
local area.
6. Press SELECT to save and you hear
a confirmation tone.
Turn the call screening on or off
You can hear incoming messages at
the telephone base while they are being
recorded.
1. Press MENU when the phone is not
1. Press MENU when the phone is not
in use.
in use.
2. Press or to scroll to Answering
2. Press or to scroll to Answering
sys, then press SELECT.
sys, then press SELECT.
3. Press or to scroll to Ans sys
3. Press or to scroll to Ans sys
setup, then press SELECT.
setup, then press SELECT.
4. Press SELECT to select Call
4. Press or to scroll to # of rings,
screening.
then press SELECT.
5. Press or to select Screening:
5. Press or to select 2, 3, 4, 5,
On or Screening: Off.
6 or Toll saver.
6. Press SELECT to save and you hear
a confirmation tone.
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Turn the message alert tone on
or off
When the message alert tone is set
to on, and there is at least one new
message, the telephone base beeps
every 10 seconds. The message alert
tone is preset to off.
Using your built-in answering
system
Message capacity
The answering system can record and
store up to 99 messages. Each message
can be up to three minutes. The total
storage capacity for the announcement,
messages and memos is approximately
14 minutes. The actual recording
There is no audible alert at the handset.
1. Press MENU when the phone is not
in use.
time depends on individual message
characteristics. Messages remain
available for replay until you delete them.
2. Press or to scroll to Answering
sys, then press SELECT.
3. Press or to scroll to Ans sys
setup, then press SELECT.
New message indication
4. Press or to scroll to Msg alert
When there are new answering system
messages, the handset and the telephone
base display XX new messages, and the
/PLAY/STOP light on the telephone
base flashes.
tone, then press SELECT.
5. Press or to select Tone: On or
Tone: Off.
6. Press SELECT to save and you hear
a confirmation tone.
If the message alert tone is turned on,
the telephone base beeps every 10
seconds when there are messages that
have not been reviewed.
NOTES
•
•
The answering system must be turned on
for the message alert tone to be functional.
Press any key on the telephone base
(except FIND HANDSET) to temporarily
silence the message alert tone.
NOTE
After reviewing all new messages, the
total number of messages displays on the
telephone base screen.
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To play messages on a cordless
handset:
1. Press MENU when the phone is not
Message playback
If you have new messages, the
telephone plays only the new messages
(oldest first). If there are no new
messages, the telephone plays back all
messages (oldest first).
in use.
2. Press SELECT to select Play
messages. The system plays the
messages.
When playback begins, you hear the
total number of messages followed
by the day and time of the message.
After the last message, the telephone
announces, “End of messages.”
Options during playback:
• Press q/VOLUME or p/VOLUME to
adjust the message playback volume.
• Press 6 to skip to the next message.
To play messages at the telephone
base:
• Press 4 to repeat the message. Press
4 twice to hear the previous message.
• Press
/PLAY when the phone
• Press 3 or DELETE to delete the
playing message. The cordless
handset displays Message deleted.
The system announces, “Message
deleted,” and then advances to the
next message.
is not in use. When you have no
message in the answering system, the
telephone base announces, “You have
no message.”
-OR-
1. Press MENU when the phone is not
• Press OFF to stop the playback.
in use.
• Press
to switch between the
2. Press SELECT to select Play
messages. The system plays the
messages.
speakerphone and the handset
earpiece.
Delete all old messages
Options during playback:
You can only delete old (reviewed)
messages. You cannot delete new
messages until you review them. You
cannot retrieve deleted messages.
• Press q VOL or VOL p to adjust the
message playback volume.
• Press /SKIP to skip to the next
message.
• Press /REPEAT to repeat the
message. Press /REPEAT twice to
hear the previous message.
To delete all messages with the
telephone base:
1. Press X/DELETE when the phone is
not in use. The system announces,
“To delete all old messages, press
DELETE again.”
• Press X/DELETE to delete the
playing message. The telephone
base displays Message deleted.
The system announces, “Message
deleted,” and then advances to the
next message.
2. Press X/DELETE immediately.
The system announces, “All old
messages deleted.” If you do not
have old messages, the system
announces, “You have no old
message.”
• Press STOP or 5 to stop the playback.
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To delete all old messages with a
handset:
1. Press MENU when the phone is not
Command
6
Description
Skip to the next message
(during playback).
in use.
Record a new
announcement.
*7
8
2. Press or to scroll to Answering
End the call.
sys, then press SELECT.
Turn the answering system
on or off.
3. Press or to scroll to Delete all
old, then press SELECT. The screen
shows Delete all msg? If you do not
have old messages, the screen
displays No old messages.
0
4. Hang up or press 8 to end the call.
NOTES
4. Press SELECT again to confirm.
The screen displays Deleting...
then No old messages. You hear a
confirmation tone.
•
•
If you do not press any keys after you
enter the remote access code, all new
messages play. If there are no new
messages, all old messages play.
Once the new messages have played,
the telephone announces the help menu
options. If you do not press any key
within 20 seconds, the remote access call
automatically disconnects.
Remote access
A two-digit security code is required to
access the answering system remotely
from any touch-tone telephone. The
preset code is 19. You can use this
preset code, or set your own.
•
•
When the answering system memory is
full, the telephone announces, “Memory is
full. Enter the remote access code.”
When the answering system is off, the
telephone answers after 10 rings, and
announces, “Please enter your remote
access code.”
1. Dial your telephone number from any
touch-tone telephone.
2. When the system plays your
announcement, enter the two-digit
security code.
Set your remote access code
You can set your own remote access
code from 00 to 99.
3. Then you can enter one of the
following remote commands.
1. Press MENU when the phone is not
in use.
Command
Description
Play all messages.
2. Press or to scroll to Answering
1
2
sys, then press SELECT.
Play only new messages.
3. Press or to scroll to Ans sys
Delete the current message
(during playback).
3
33
4
setup, then press SELECT.
4. Press or to scroll to Remote
Delete all old messages.
code, then press SELECT.
Repeat the current
message (during playback).
5. Press or , or use the dialing keys
(0-9) to enter a two-digit number.
Stop.
5
6. Press SELECT to save and you hear
Hear a list of remote
commands.
*5
a confirmation tone.
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Call screening
Record, play and delete memos
If the answering system and call
Memos are your own recorded
screening are on, the announcement
and the incoming message broadcast
at the telephone base while the call is
answered by the answering system.
messages used as reminders for yourself
or others using the same answering
system. You can record your own memos
using a system handset or the telephone
base. Play and delete them in the same
way as incoming messages.
Options while a message is being
recorded:
• Press q VOL or VOL p to adjust the
1. Press MENU when the phone is not
in use.
call screening volume.
2. Press or to scroll to Answering
• Press
/STOP to temporarily
sys, then press SELECT.
silence the call screening.
3. Press or to scroll to Record
• Press
/PLAY or VOL p to
memo, then press SELECT.
temporarily turn on the call screening if
call screening is set to off.
4. The system announces, “Record
after the tone. Press 5 when you are
done.” After the tone, speak towards
the microphone.
Call intercept
If you want to talk to the caller whose
message is being recorded, press
on a cordless handset, or
/SPEAKER on the telephone base,
or lift the corded handset from the
telephone base.
5. To stop recording, press 5 or OFF
or
on the cordless handset, or press 5
or
/STOP on the telephone base.
The system announces, “Recorded.”
NOTES
•
•
•
“Memory is full” is announced if you record
a memo when the memory is full.
Temporarily turn off the message
alert tone
Each memo can be up to three minutes in
length.
If the message alert tone is turned on,
the telephone base beeps every 10
seconds when there are new messages.
Pressing any telephone base key (except
FIND HANDSET and /ANS ON/OFF)
temporarily silences the message
alert tone.
Memos shorter than two seconds are not
recorded.
The message alert tone resumes when
you receive a new message.
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Use the built-in answering
system and voicemail
service
You can use your answering system and
voicemail service together by setting
your answering system to answer before
voicemail service answers as described
below. To learn how to program your
voicemail settings, contact your
Retrieve voicemail from
telephone service
Voicemail is a feature available from
most telephone service providers. It may
be included with your telephone service,
or may be optional. Fees may apply.
Retrieve voicemail
When you received a voicemail, the
telephone service provider.
handset displays
and New voicemail.
To retrieve, you typically dial an access
number provided by your telephone
service provider, and then enter a
security code. Contact your telephone
service provider for instructions on how
to configure the voicemail settings and
listen to messages.
If you are on a call, or if the answering
system is busy recording a message
and you receive another call, the second
caller can leave a voicemail message.
Set your answering system to answer
calls at least two rings earlier than
your voicemail is set to answer. For
example, if your voicemail answers after
six rings, set your answering system to
answer after four rings. Some voicemail
providers may program the delay before
answering calls in seconds instead of
rings. In this case, allow six seconds per
ring when determining the appropriate
setting.
NOTE
After you have listened to all new voicemail
messages, the indicators on the handset turn
off automatically.
Voicemail number
If you subscribe to voicemail service
offered by your telephone service
provider, you can save the voicemail
number to
1 on each handset and the
telephone base for easy access. When
you want to retrieve voicemail messages,
press and hold
1.
To save and dial your voicemail
number:
1. Press and hold
is not in use.
1 when the phone
2. Use the dialing keys to enter the
voicemail access number provided
by your telephone service provider
(up to 30 digits) when prompted.
• Press or to move the cursor to
the left or right.
• Press DELETE to erase a digit.
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• Press and hold DELETE on the
Turn off the new voicemail
indicators
If you have retrieved your voicemail while
away from home, and the handset still
displays the new voicemail indicators,
use this feature to turn off the indicators.
handset to erase all digits.
• Press and hold PAUSE to enter a
dialing pause (a P appears).
3. Press SELECT to save. Then, the
handset/telephone base dials the
saved voicemail number.
NOTE
To save your voicemail number:
1. Press MENU when the handset/
This feature turns off the indicators only, it
does not delete your voicemail messages.
telephone base is not in use.
1. Press MENU when the handset/
telephone base is not in use.
2. Press or to scroll to Settings,
then press SELECT.
2. Press or to scroll to Settings,
then press SELECT.
3. Press or to scroll to Voicemail
#, then press SELECT.
3. Press or to scroll to Clr
voicemail #, then press SELECT.
The screen displays Reset VM Icon?
4. Use the dialing keys to enter the
voicemail number (up to 30 digits).
4. Press SELECT to save your
selection and return to the previous
menu. You hear a confirmation tone.
• Press or to move the cursor to
the left or right.
• Press DELETE to erase a digit.
• Press and hold DELETE on the
handset to erase all digits.
• Press and hold PAUSE to enter a
dialing pause (a P appears).
5. Press SELECT to save your
selection and return to the previous
menu. You hear a confirmation tone
and the screen displays VM # saved.
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Other information
Expand your telephone
system
You can add new handsets (CS6609,
purchased separately) to your telephone
system. Your telephone base supports a
maximum of five handsets.
Website
Use this feature to view the VTech
website address.
1. Press MENU when the handset/
telephone base is not in use.
For more details, refer to the user’s
manual that comes with your CS6609
new handset.
2. Press or to scroll to Web
address, then press SELECT. The
screen displays the VTech website
address.
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Screen messages
Incoming
call
There is a call coming in.
Ans sys
off
The answering system is
turned off and will not
answer calls.
Intercom
The system device is on
an intercom call.
Intercom
ended
The intercom call has just
ended.
Ans sys on
The answering system is
turned on and will answer
calls.
Intercom
to
You have started the
intercom process, and
need to enter the device
number you wish to call.
Base is
calling
The telephone base is
calling the handset.
There are no caller ID log
entries.
Call log
empty
Line in
use
An extension phone, or
one of the handsets is
in use.
Calling
base
The handset is calling the
base (for intercom calls).
Low
battery
The handset battery
needs to be recharged.
The handset is
transferring an outside
call to the base.
Microphone
on
The mute function is
turned off and the other
party can hear you.
Calling
HS X
The handset/telephone
base is calling another
handset (for intercom
calls).
Muted
The microphone is off.
The other party cannot
hear you but you can
hear them.
The handset/telephone
base is transferring an
outside call to another
handset.
New
voicemail
There are new voicemail
messages from your
telephone service
provider.
Check AC
power
The corded handset is in
use while the telephone
base is in line power
mode.
No BAttEry
The handset in the
handset charger has no
battery installed.
A directory entry is
deleted.
Contact
deleted
There is no telephone line
connected.
No line
There are no directory
entries.
Directory
empty
No message
There is no message
recorded in the answering
system.
Directory
full
The directory is full. You
cannot save any new
entries unless you delete
some current entries.
Not
available
Someone else is using
the directory, caller ID log
history or the answering
system.
You have just ended
a call.
Ended
Failed
The handset registration
is not successful.
Number
repeated
The telephone number
you have entered is
already in the directory.
HS X is
calling
Another system handset
is calling (for intercom
calls).
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The handset has lost
connection to the
telephone base.
out of range
or
no pwr at
base
Saved
Your selection has
been saved.
Speaker
The speakerphone is
in use.
outside call
You are on the
external call during
call transfer.
Screen display on
a non-registered
handset.
to register
HS
See manual
Phone
The handset/
telephone base is on
a call.
transferred
You have transferred
an outside call to
another cordless
handset or the
PrIVAtE
CALLEr
The caller is blocking
the name and number
information.
telephone base.
Unable to
call
PrIVAtE NAME
The caller is blocking
the name information.
Failed phone call
(the telephone line is
in use).
PrIVAtE
NUMBEr
The caller is blocking
the telephone number
information.
Failed intercom or
conference call (there
are already two
handsets being used).
Put in
The handset battery
is very low. Put
the handset in the
handset charger for
recharging.
charger
The handset is out of
range while on a call.
UNKNoWN
CALLEr
No information is
available about this
caller.
Quiet mode on
The quiet mode is
turned on.
UNKNoWN NAME
This caller’s name is
unavailable.
Quiet mode
off
The quiet mode is
turned off.
This caller’s number
is unavailable.
UNKNoWN
NUMBEr
The system recording
time is full.
rec mem full
XX missed
calls
There are new calls in
the caller ID log.
recording...
The answering
system is recording a
message or memo.
XX new
messages
There are new
messages in the
answering system.
registered
The handset
is successfully
registered to the
telephone base.
** Paging **
The telephone base is
paging all handsets.
registering...
ringer muted
ringer off
The handset is
registering to the
telephone base.
The ringer is muted
temporarily when it is
ringing.
The ringer is turned
off.
39
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General product care
Frequently asked
questions
Taking care of your telephone
Below are the questions most frequently
asked about the cordless telephone.
If you cannot find the answer to your
question, visit our website at
Your cordless telephone contains
sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment
www.vtechphones.com or call
1 (800) 595-9511 for customer service.
In Canada, go to
www.vtechcanada.com or dial
1 (800) 267-7377.
Place the handset down gently. Save the
original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets
wet. Do not use the handset outdoors
in the rain, or handle it with wet hands.
Do not install the telephone base near a
sink, bathtub or shower.
My telephone
does not work base is installed properly,
at all.
Make sure the telephone
and battery is installed
and charged correctly.
For optimum daily
performance, return the
handset to the telephone
base after use.
Electrical storms
Electrical storms can sometimes cause
power surges harmful to electronic
equipment. For your own safety, take
caution when using electrical appliances
during storms.
The display
Disconnect the telephone
shows No line. line cord from your
I cannot hear
the dial tone.
telephone and connect it to
another telephone. If there
is no dial tone on that other
telephone either, then the
telephone line cord may be
defective. Try installing a
new telephone line cord.
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster for
many years. Clean it only with a dry non-
abrasive cloth. Do not use dampened
cloth or cleaning solvents of any kind.
If changing the telephone
line cord does not help,
the wall jack (or the wiring
to this wall jack) may be
defective. Contact your
telephone service provider.
You may be using a new
cable or VoIP service, the
existing telephone jacks in
your home may no longer
work. Contact your service
provider for solutions.
I cannot dial
out.
Make sure there is a dial
tone before dialing. It is
normal if the handset
takes a second or two
to synchronize with the
telephone base before
producing a dial tone. Wait
an extra second before
dialing.
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I cannot dial
out.
Eliminate any background
noise. Mute the handset
before dialing, or dial from
another room in your home
with less background noise.
I hear other
calls when
using the
Disconnect the telephone
base from the telephone
wall jack. Plug in a different
telephone. If you still hear
other calls, the problem is
probably in the wiring or
telephone service. Contact
your telephone service
provider.
telephone.
The display
shows To
register HS
and See
The handset is deregistered
from the telephone base. To
register it back:
1. Press and hold
FIND HANDSET on
the telephone base for
about four seconds
until the IN USE light
turns on and it shows
Registering...
manual
I hear noise on Make sure the telephone
alternately.
The handset
does not work
at all.
the cordless
handset and
the keys do not
work.
line cord is plugged in
securely.
There is
interference
during a
telephone
conversation.
My calls fade
out when I
am using
The handset may be out of
range. Move it closer to the
telephone base.
2. Press QUIET# on the
handset. The handset
shows Registering...
Both the telephone base
and cordless handset
show Registered, and
you hear a beep when
the registration process
completes. This process
takes about 60 seconds.
If you subscribe to high-
speed Internet service (DSL
- digital subscriber line)
through your telephone
line, you must install a DSL
filter between the telephone
line cord and the telephone
wall jack. The filter
prevents noise and caller
ID problems caused by
DSL interference. Contact
your DSL service provider
for more information about
DSL filters.
the cordless
handset.
If registration fails, the
handset displays Failed.
Repeat steps 1 to 2 again.
The display
shows Low
battery.
Place the handset in the
telephone base or charger
for charging.
Appliances or other
cordless telephones
plugged into the same
circuit as the telephone
base can cause
interference. Try moving
the appliance or telephone
base to another outlet.
The battery
does not
Make sure the handset is
placed in the telephone
base or charger correctly.
charge in the
handset or
the handset
battery does
not accept
charge.
If the battery is completely
depleted, charge the
battery for at least 30
minutes before use.
The location of your
telephone base can
impact the performance
of your cordless phone.
For better reception,
install the telephone base
in a centralized location
within your home or
office, away from walls
or other obstructions.
In many environments,
elevating the telephone
base improves overall
performance.
You may need to purchase
a new battery.
The telephone Make sure the ringer
does not ring
when there is
an incoming
call.
volume is not set to off.
The handset may be too
far from the telephone
base. Move it closer to the
telephone base.
My handset
beeps and is
not performing be out of range.
normally.
Move the handset closer to
the telephone base. It may
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The telephone Caller ID is a subscription
The answering Make sure the answering
does not
receive caller
ID or the
service. You must
system does
not record
messages.
system is on. When the
answering system is on,
ANS ON should display
on the handset and the
telephone base.
subscribe to this service
from your telephone
service provider for this
telephone
does not show feature to work on your
caller ID during telephone.
call waiting.
When the answering
Both your and the
caller’s telephone service
providers must use
equipment compatible with
the caller ID service.
machine memory is full,
it does not record new
messages until some old
messages are deleted.
If you subscribe to
The caller may not be
calling from an area which
supports caller ID.
voicemail service, change
the number of rings so
that your answering
system answers before
your voicemail service
answers. To determine how
many rings activate your
voicemail service, contact
your telephone service
provider.
The caller ID information
displays after the first or
second ring.
The display
shows Out of
range or no
pwr at base.
The handset may be out of
range. Move it closer to the
telephone base.
The answering Make sure you have set
Make sure the power cord
is securely plugged into
the telephone base. Use a
working electrical outlet not
controlled by a wall switch.
system does
not announce
the correct day
of the week
for recorded
messages time
stamp.
the date and time. See
Configure your telephone
section.
I cannot
hear any
The handset does not
have a speakerphone.
instruction from When recording, playing
The messages Press VOL+ on the
the handset
when I try to
record, play or
or deleting your own
announcement, the
instructions are announced
on the
answering
system are
handset or p/VOLUME
on the telephone base
to increase the listening
delete my own through the handset
announcement. receiver. Make sure you
place the handset receiver
very difficult to volume.
hear.
close to your ear.
The messages If a caller leaves a very
on the
long message, part of
it may be lost when
the answering system
disconnects the call after
the preset recording time.
answering
system are
incomplete.
The outgoing
When recording the
announcement announcement, make sure
is not clear.
you speak in a normal
tone of voice towards the
microphone of the handset.
If the memory on the
answering system
becomes full during a
message, the answering
system stops recording
and disconnects the call.
Make sure there is no
background noise when
recording.
If the caller’s voice is very
soft, the answering system
may stop recording and
disconnect the call.
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The RBRC® seal
The answering Make sure you enter the
system does
not respond
to remote
correct remote access
code.
The RBRC® seal on the nickel-metal
hydride battery indicates that VTech
Communications, Inc. is voluntarily
participating in an industry program to
collect and recycle these batteries at the
end of their useful lives, when taken out
of service within the United States and
Canada.
Make sure you are
commands.
calling from a touch-tone
telephone. When dialing a
number, there should be
tones. If there are clicks,
then it is not a touch-tone
telephone and cannot
activate the answering
system.
The RBRC® program provides a
convenient alternative to placing used
nickel-metal hydride batteries into the
trash or municipal waste, which may be
illegal in your area.
The answering system
may not detect the remote
access code when
your announcement is
playing. Wait until the
announcement is over
before entering the code.
VTech’s participation in RBRC® makes it
easy for you to drop off the spent battery
at local retailers participating in the
RBRC® program or at authorized VTech
product service centers. Please call
I subscribe to a Make sure your computer
nontraditional
telephone
service that
uses my
is powered on, and
your Internet is working
properly.
®
1 (800) 8 BATTERY for information on
Make sure to plug your
USB telephone adapter
into a dedicated USB port
on your computer. Do not
plug into a multiple port
USB hub (USB splitter) that
is not powered.
computer
Ni-MH battery recycling and disposal
bans/restrictions in your area. VTech’s
involvement in this program is part
of its commitment to protecting our
environment and conserving natural
resources.
RBRC® and 1 (800) 8 BATTERY®
are registered trademarks of the
Rechargeable Battery Recycling
Corporation.
to establish
connections,
and my
telephone
doesn’t work.
In a few rare instances, the
USB port on your computer
may not have enough
power. In these instances,
try using a USB hub with
its own external power
supply.
If you are using a firewall,
it may prevent access
to your nontraditional
telephone service. Contact
your service provider for
more information.
I accidentally
set my LCD
language to
Spanish or
French, and
I don’t know
how to change
it back to
While the handset is not in
use, press MENU and then
enter 364# to change the
handset LCD language
back to English.
English.
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may not cause harmful interference,
and (2) this device must accept
any interference received, including
interference that may cause undesired
operation. Privacy of communications
may not be ensured when using this
telephone.
FCC, ACTA and IC
regulations
FCC Part 15
This equipment has been tested and
found to comply with the requirements
for a Class B digital device under Part
15 of the Federal Communications
Commission (FCC) rules. These
To ensure safety of users, the FCC
has established criteria for the amount
of radio frequency energy that can be
safely absorbed by a user or bystander
according to the intended usage of the
product. This product has been tested
and found to comply with the FCC
criteria. The handset may be safely
held against the ear of the user. The
telephone base shall be installed and
used such that parts of the user’s body
other than the hands are maintained at
a distance of approximately 20 cm (8
inches)
requirements are intended to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and
can radiate radio frequency energy and,
if not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined
by turning the equipment off and on,
the user is encouraged to try to correct
the interference by one or more of the
following measures:
or more.
This Class B digital apparatus complies
with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B).
FCC Part 68 and ACTA
• Reorient or relocate the receiving
This equipment complies with
antenna.
Part 68 of the FCC rules and with
technical requirements adopted by the
Administrative Council for Terminal
Attachments (ACTA). The label on
the back or bottom of this equipment
contains, among other things, a
product identifier in the format US:
AAAEQ##TXXXX. This identifier must
be provided to your telephone service
provider upon request.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Changes or modifications to this
equipment not expressly approved by
the party responsible for compliance
could void the user’s authority to operate
the equipment.
The plug and jack used to connect this
equipment to premises wiring and the
telephone network must comply with
applicable Part 68 rules and technical
requirements adopted by ACTA. A
compliant telephone cord and modular
This device complies with Part 15 of the
FCC rules. Operation is subject to the
following two conditions: (1) this device
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plug is provided with this product. It is
designed to be connected to a compatible
modular jack that is also compliant. An
RJ11 jack should normally be used for
connecting to a single line and an RJ14
jack for two lines. See the installation
instructions in the user’s manual.
as soon as possible. You will be given
the opportunity to correct the problem
and the telephone service provider
is required to inform you of your right
to file a complaint with the FCC. Your
telephone service provider may make
changes in its facilities, equipment,
operation, or procedures that could
affect the proper functioning of this
product. The telephone service provider
is required to notify you if such changes
are planned.
The Ringer Equivalence Number (REN)
is used to determine how many devices
you may connect to your telephone
line and still have them ring when you
are called. The REN for this product is
encoded as the 6th and 7th characters
following the US: in the product identifier
(e.g., if ## is 03, the REN is 0.3). In most,
but not all areas, the sum of all RENs
should be five (5.0) or less. For more
information, contact your telephone
service provider.
If this product is equipped with a corded
or cordless handset, it is hearing aid
compatible.
If this product has memory dialing
locations, you may choose to store
emergency telephone numbers (e.g.,
police, fire, medical) in these locations. If
you do store or test emergency numbers,
please:
This equipment may not be used with
Party Lines. If you have specially wired
alarm dialing equipment connected
to your telephone line, ensure the
Remain on the line and briefly explain
the reason for the call before hanging up.
connection of this equipment does not
disable your alarm equipment. If you
have questions about what will disable
alarm equipment, consult your telephone
service provider or a qualified installer.
Perform such activities in off-peak hours,
such as early morning or late evening.
Industry Canada
This device complies with Industry
Canada licence-exempt RSS
standard(s).
If this equipment is malfunctioning, it
must be unplugged from the modular
jack until the problem has been
corrected. Repairs to this telephone
equipment can only be made by the
manufacturer or its authorized agents.
For repair procedures, follow the
instructions outlined under the Limited
warranty.
Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device
must accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this telephone.
If this equipment is causing harm to the
telephone network, the telephone service
provider may temporarily discontinue
your telephone service. The telephone
service provider is required to notify you
before interrupting service. If advance
notice is not practical, you will be notified
The term ‘’IC:‘’ before the certification/
registration number only signifies that the
Industry Canada technical specifications
were met.
The Ringer Equivalence Number (REN)
for this terminal equipment is 1.0. The
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REN is an indication of the maximum
number of devices allowed to be
connected to a telephone interface. The
termination on an interface may consist
of any combination of devices subject
only to the requirement that the sum of
the RENs of all the devices does not
exceed five.
California Energy
Commission battery
charging testing
instructions
This telephone is set up to comply with the
energy-conserving standards right out of
the box. These instructions are intended
for California Energy Commission (CEC)
compliance testing only. When the CEC
battery charging testing mode is activated, all
telephone functions, except battery charging,
will be disabled.
This product meets the applicable
Industry Canada technical specifications.
To activate the CEC battery charging
testing mode:
1. Unplug the telephone base power
adapter from the power outlet. Make sure
all handsets are plugged with charged
batteries before proceeding.
2. While you press and hold FIND
HANDSET, plug the telephone base
power adapter back to the power outlet.
3. After about 10 seconds, when the IN USE
light starts flashing and the telephone
base shows Registering... and then
De-register?, release FIND HANDSET
and immediately press and release
SELECT. The telephone base displays
Please wait.
NOTE
•
When the phone successfully enters the CEC
battery charging testing mode, all handsets
display To register HS and See manual
alternatively.
•
When the phone fails to enter this mode, repeat
Step 1 through Step 3 above.
To deactivate the CEC battery charging
testing mode:
1. Unplug the telephone base power adapter
from the power outlet, then plug it back in.
Then, the telephone base is powered up
as normal.
2. Press and hold FIND HANDSET on the
telephone base for about four seconds
until the IN USE light turns on and it shows
Registering...
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3. Press QUIET# on the handset. The
handset shows Registering... Both the
telephone base and cordless handset show
Registered, and you hear a beep when the
registration process completes. This process
takes about 60 seconds.
For C-UL compliance only
Mesures de sécurité
importantes
Afin de réduire les risques d’incendie, de
blessures corporelles ou d’électrocution,
suivez toujours ces mesures préventives
de base lorsque vous utilisez votre
téléphone :
NOTE
•
If registration fails, the handset displays Failed.
Repeat steps 1 to 3 again.
1. Lisez et comprenez bien toutes les
instructions.
2. Observez toutes les instructions
et mises en garde inscrites sur
l’appareil.
3. Débranchez ce téléphone de la prise
murale avant de le nettoyer. N’utilisez
pas de nettoyeurs liquides ni en
aérosol. N’utilisez qu’un chiffon doux
et légèrement humecté.
4. N’utilisez pas ce produit près de
l’eau, tel que près d’un bain, d’un
lavabo, d’un évier de cuisine, d’un
bac de lavage ou d’une piscine, ou
dans un sous-sol humide ou sous la
douche.
5. Ne déposez pas ce téléphone sur un
chariot, support ou table chancelants.
L’appareil pourrait tomber et être
sérieusement endommagé.
6. Évitez d’installer le système
téléphonique dans les endroits
soumis à une température
extrême, à la lumière directe du
soleil ou à proximité immédiate
d’autres appareils électriques ou
électroniques. Protégez votre
téléphone contre les sources
d’humidité, la poussière, les vapeurs
et les liquides corrosifs.
7. Le boîtier de l’appareil est doté de
fentes et d’ouvertures d’aération
situées à l’arrière ou en dessous.
Afin d’empêcher la surchauffe, ces
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ouvertures ne doivent pas être
12. Ne surchargez pas les prises de
courant et les rallonges
obstruées en plaçant l’appareil sur
un lit, divan, tapis ou autre surface
similaires. Ne placez pas cet
appareil à proximité d’un élément de
chauffage ni d’une plinthe électrique.
De plus, ne l’installez pas dans une
unité murale ou un cabinet fermé qui
ne possède pas d’aération adéquate.
13. Débranchez cet appareil de la prise
de courant et communiquez avec le
département de service à la clientèle
de VTech dans les cas suivants :
• Lorsque le cordon d’alimentation
est endommagé ou écorché.
• Si du liquide a été échappé dans
8. Ne faites fonctionner cet appareil
qu’avec le type d’alimentation
indiqué sur les étiquettes de
l’appareil.
• Si l’appareil a été exposé à une
source d’humidité telle que la pluie
ou l’eau.
l’appareil. Si vous ne connaissez pas
le voltage de votre maison, consultez
votre marchand ou votre fournisseur
d’électricité.
• Si le produit ne fonctionne pas
normalement en respectant les
instructions de fonctionnement.
Réglez uniquement les
9. Ne déposez rien sur le cordon
d’alimentation. Installez cet appareil
dans un endroit sécuritaire, là où
personne ne pourra trébucher sur
la ligne d’alimentation ni le cordon
téléphonique modulaire.
commandes indiquées dans le les
instructions de fonctionnement.
Les réglages incorrects des autres
commandes pourraient provoquer
un dommage qui pourrait exiger
un travail exhaustif de la part d’un
technicien autorisé afin de rétablir
le fonctionnement normal de
l’appareil.
10. N’insérez jamais d’objets à travers
les fentes et ouvertures de cet
appareil, car ils pourraient toucher
à des points de tension dangereux
ou court-circuiter des pièces, ce qui
constituerait un risque d’incendie ou
d’électrocution. N’échappez pas de
liquides dans l’appareil.
• Si le produit a été échappé et que
le socle et/ou le combiné a été
endommagé.
• Si le produit affiche une nette
11. Afin de réduire les risques
d’électrocution, ne démontez pas
l’appareil, mais apportez-le plutôt
à un centre de service qualifié s’il
doit être réparé. En enlevant le
couvercle, vous vous exposez à des
tensions dangereuses ou autres
dangers similaires. Un remontage
inadéquat peut être à l’origine d’une
électrocution lors d’une utilisation
ultérieure de l’appareil. Débranchez
l’appareil avant de procéder au
nettoyage. Utilisez un chiffon humide
et doux.
diminution de sa performance.
14. Évitez d’utiliser un téléphone (autre
qu’un sans fil) pendant un orage. Les
éclairs peuvent être à l’origine d’une
électrocution.
15. N’utilisez pas le téléphone pour
rapporter une fuite de gaz à
proximité de la fuite. En certaines
circonstances, une flammèche
pourrait être provoquée lorsque
l’adaptateur est branché à une
prise de courant, ou lorsque le
combiné est déposé sur le socle.
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Ceci est un événement commun
associé à la fermeture d’un circuit
électrique. L’utilisateur ne devrait pas
brancher le téléphone à une prise de
courant, et ne devrait pas déposer
le combiné chargé sur le socle, si
le téléphone se trouve à proximité
d’un endroit comportant des
• Soyez prudents lorsque vous
manipulez les piles afin d’éviter les
courts-circuits provoqués par des
matériaux conducteurs.
• Rechargez la pile incluse avec cet
appareil, selon les instructions et
limites spécifiées dans ce guide
d’utilisation.
concentrations de gaz inflammables,
à moins que la ventilation soit
Stimulateurs cardiaques implantés
dans l’organisme
adéquate. Une flammèche dans
un tel endroit pourrait provoquer
un incendie ou une explosion.
De tels environnements peuvent
comprendre: des endroits où l’on
utilise de l’oxygène médical sans
ventilation adéquate; des gaz
industriels (dissolvants de nettoyage,
des vapeurs d’essence, etc.); une
fuite de gaz naturel, etc.
Les simulateurs cardiaques (s’applique
uniquement aux téléphones numériques
sans fil) :
L’organisme ‘Wireless Technology
Research, LLC (WTR)’, une firme
de recherche indépendante, a mené
une évaluation pluridisciplinaire des
interférences entre les téléphones sans
fil portatifs et les stimulateurs cardiaques
implantés dans l’organisme. Appuyée
par l’Administration des aliments et
drogues (FDA) des États-Unis, la firme
WTR recommande aux médecins :
16. Ne placez que le combiné de votre
téléphone près de votre oreille
lorsqu’en mode de conversation.
17. Ces adaptateurs ont été conçus pour
être orientés en position verticale
ou montés au sol. Les broches ne
sont pas conçues pour maintenir
l’adaptateur en place si celui-ci est
barnché dans une prise au plafond
ou sous une table/ armoire.
Avis aux détenteurs de stimulateurs
cardiaques
• Ils doivent tenir le téléphone sans fil
à une distance d’au moins six pouces
du stimulateur cardiaque.
• Ils ne doivent PAS placer le téléphone
sans fil directement sur le stimulateur
cardiaque, tel que dans une poche
de chemise, lorsque celui-ci est en
marche.
CONSERVEZ CES INSTRUCTIONS
Pile
• MISE EN GARDE : N’utilisez que la
• Ils doivent utiliser le téléphone sans
fil en l’appuyant sur l’oreille qui se
trouve dans la direction opposée au
stimulateur cardiaque.
pile incluse.
• Ne jetez pas la pile au feu. Vérifiez les
instructions spécifiques de mise aux
rebus auprès des autorités locales.
L’étude effectuée par l’organisme WRS
n’a pas identifié de risque pour les
détenteurs de simulateurs cardiaques
causés par les gens qui utilisent un
téléphone sans fil à proximité de ceux-ci.
• N’ouvrez pas et ne mutilez pas la pile.
L’électrolyte qui s’en échapperait est
corrosif et pourrait causer des brûlures
ou des blessures aux yeux ou à la
peau. L’électrolyte est toxique si avalé.
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À propos des téléphones sans fil
• Piles rechargeables : Manipulez
les piles avec soin afin de ne pas
les court-circuiter avec des bagues,
bracelets ou clés. Les piles ou le
conducteur peut surchauffer et causer
des blessures. Respectez la polarité
adéquate entre la pile et le chargeur.
• Confidentialité : Les mêmes
caractéristiques qui constituent
des avantages pour les téléphones
sans fil affichent également des
restrictions. Les appels téléphoniques
sont transmis entre le combiné sans
fil et le socle par le biais d’ondes
radio ; il y a donc la possibilité que
vos conversations téléphoniques
sans fil soient interceptées par
• Les bloc-piles rechargeables à
l’hydrure métallique de nickel :
Jetez ces blocs-piles de manière
écologique et sécuritaire. Ne les
incinérez pas et ne les percez pas.
Tel que les autres piles de ce type,
elles pourraient dégager une matière
toxique qui peut causer des blessures
corporelles si elles sont brûlées ou
percées.
des équipements de réception
radio se trouvant dans la portée du
combiné sans fil. Pour cette raison,
vous ne devez pas percevoir les
communications téléphoniques sans fil
comme étant aussi confidentielles que
celles des téléphones à cordons.
• Alimentation électrique : Le socle de
ce téléphone sans fil doit être branché
à une prise électrique fonctionnelle.
La prise électrique ne doit pas être
contrôlée par un interrupteur mural.
Les appels ne pourront pas être
effectués du combiné sans fil si le
socle est débranché ou mis hors
tension ou si le courant est coupé.
• Possibilité d’interférences aux
téléviseurs : Certains téléphones
sans fil fonctionnent sur des
fréquences pouvant causer des
interférences aux téléviseurs et aux
magnétoscopes. Pour réduire ou
prévenir de telles interférences, ne
placez pas le socle du téléphone
sans fil près ou sur un téléviseur ou
magnétoscope. S’il y a présence de
parasites, il est conseillé d’éloigner
le téléphone sans fil du téléviseur
ou du magnétoscope afin de réduire
possiblement les interférences.
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Product extends for ONE (1) YEAR from
the date of purchase. If VTech repairs or
replaces a Materially Defective Product
under the terms of this limited warranty,
this limited warranty also applies to
repaired or replacement Product for a
period of either (a) 90 days from the date
the repaired or replacement Product is
shipped to you or (b) the time remaining
on the original one-year warranty;
whichever is longer.
Limited warranty
What does this limited warranty
cover?
The manufacturer of this VTech Product
warrants to the holder of a valid proof
of purchase (“Consumer” or “you”)
that the Product and all accessories
provided in the sales package (“Product”)
are free from defects in material and
workmanship, pursuant to the following
terms and conditions, when installed
and used normally and in accordance
with the Product operating instructions.
This limited warranty extends only to the
Consumer for Products purchased and
used in the United States of America and
Canada.
What is not covered by this limited
warranty?
This limited warranty does not cover:
1. Product that has been subjected
to misuse, accident, shipping or
other physical damage, improper
installation, abnormal operation or
handling, neglect, inundation, fire,
water or other liquid intrusion;
What will VTech do if the Product
is not free from defects in materials
and workmanship during the limited
warranty period (“Materially Defective
Product”)?
2. Product that has been damaged due
to repair, alteration or modification
by anyone other than an authorized
service representative of VTech;
During the limited warranty
period, VTech’s authorized service
representative will repair or replace
at VTech’s option, without charge, a
Materially Defective Product. If we
repair the Product, we may use new
or refurbished replacement parts. If we
choose to replace the Product, we may
replace it with a new or refurbished
Product of the same or similar design.
We will retain defective parts, modules,
or equipment. Repair or replacement of
the Product, at VTech’s option, is your
exclusive remedy. VTech will return the
repaired or replacement Products to
you in working condition. You should
expect the repair or replacement to take
approximately 30 days.
3. Product to the extent that the
problem experienced is caused by
signal conditions, network reliability,
or cable or antenna systems;
4. Product to the extent that the
problem is caused by use with non-
VTech accessories;
5. Product whose warranty/quality
stickers, product serial number plates
or electronic serial numbers have
been removed, altered or rendered
illegible;
6. Product purchased, used, serviced,
or shipped for repair from outside the
United States of America or Canada,
or used for commercial or institutional
purposes (including but not limited to
Products used for rental purposes);
How long is the limited warranty
period?
7. Product returned without a valid
The limited warranty period for the
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proof of purchase (see item 2 on the
next page); or
a description of the malfunction or
difficulty; and
8. Charges for installation or set up,
adjustment of customer controls,
and installation or repair of systems
outside the unit.
2. Include a “valid proof of purchase”
(sales receipt) identifying the Product
purchased (Product model) and the
date of purchase or receipt; and
3. Provide your name, complete
and correct mailing address, and
telephone number.
How do you get warranty service?
To obtain warranty service in the USA,
please visit our website at
1 (800) 595-9511. In Canada, go to
1 (800) 267-7377.
Other limitations
This warranty is the complete and
exclusive agreement between you
and VTech. It supersedes all other
written or oral communications related
to this Product. VTech provides no
other warranties for this Product. The
warranty exclusively describes all of
VTech’s responsibilities regarding the
Product. There are no other express
warranties. No one is authorized to make
modifications to this limited warranty
and you should not rely on any such
modification.
NOTE: Before calling for service, please
review the user’s manual - a check of
the Product’s controls and features may
save you a service call.
Except as provided by applicable law,
you assume the risk of loss or damage
during transit and transportation and
are responsible for delivery or handling
charges incurred in the transport of
the Product(s) to the service location.
VTech will return repaired or replaced
Product under this limited warranty.
Transportation, delivery or handling
charges are prepaid. VTech assumes no
risk for damage or loss of the Product
in transit. If the Product failure is not
covered by this limited warranty, or proof
of purchase does not meet the terms of
this limited warranty, VTech will notify
you and will request that you authorize
the cost of repair prior to any further
repair activity. You must pay for the cost
of repair and return shipping costs for the
repair of Products that are not covered
by this limited warranty.
State/Provincial Law Rights: This
warranty gives you specific legal rights,
and you may also have other rights,
which vary from state to state or province
to province.
Limitations: Implied warranties, including
those of fitness for a particular purpose
and merchantability (an unwritten
warranty that the Product is fit for
ordinary use) are limited to one year
from the date of purchase. Some states/
provinces do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to
you. In no event shall VTech be liable
for any indirect, special, incidental,
consequential, or similar damages
(including, but not limited to lost profits
or revenue, inability to use the Product
or other associated equipment, the cost
of substitute equipment, and claims by
What must you return with the
Product to get warranty service?
1. Return the entire original package
and contents including the Product to
the VTech service location along with
52
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third parties) resulting from the use of
this Product. Some states/provinces do
not allow the exclusion or limitation of
incidental or consequential damages, so
the above limitation or exclusion may not
apply to you.
Technical specifications
Frequency
control
Crystal controlled PLL
synthesizer
Transmit
Handset:
frequency
1921.536-1928.448 MHz
Telephone base:
Please retain your original sales
receipt as proof of purchase.
1921.536-1928.448 MHz
Channels
5
Nominal
effective
range
Maximum power allowed
by FCC and IC. Actual
operating range may vary
according to environmental
conditions at the time of use.
Power
Handset:
requirements 2.4V Ni-MH battery
Telephone base:
6V DC @ 400mA
Charger:
6V AC @ 300mA
Memory
Directory:
50 memory locations;
up to 30 digits and
15 characters
Caller ID log:
50 memory locations;
up to 24 digits and
15 characters
53
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Designed to fit your home.
And your life.
VTech Communications, Inc.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
Specifications are subject to change without notice.
© 2015 VTech Communications, Inc.
All rights reserved. 01/15. CS6649-X_WEBCIB_V8.0
Document order number: 91-006050-020-100
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