VTech Cordless Telephone CS6128 31 User Manual

Users manual  
Models:  
CS6128-31/CS6128-42/CS6129-2/  
CS6129-3/CS6129-4/CS6129-31/  
CS6129-32/CS6129-41/CS61D29ow-5n2lo/ad from Www.Somanuals.com. All Manuals Search And Download.  
CS6129-54  
Table of contents  
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ꢀꢀ  
Table of contents  
The RBRC® seal . . . . . . . . . . . . . . . . . 66  
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ꢀꢀꢀ  
Getting started  
Parts checklist  
Your telephone contaꢀns the followꢀng ꢀtems. Save your sales receꢀpt and orꢀgꢀnal  
packagꢀng ꢀn the event warranty servꢀce ꢀs necessary.  
• To purchase  
replacement  
batterꢀes or power  
adapters, vꢀsꢀt our  
websꢀte at www.  
vtechphones.  
com or call  
1 (800) 595-9511.  
In Canada, go to  
com or call 1 (800)  
267-7377.  
3. Telephone base  
power adapter  
2. Batterꢀes  
(2 for CS6129-2,  
5. Telephone lꢀne cord  
3 for CS6128-31, CS6129-3,  
CS6129-31 and CS6129-32,  
4 for CS6128-42, CS6129-4  
and CS6129-41,  
1. Battery compartment  
covers  
(2 for CS6129-2,  
4. Handsets  
3 for CS6128-31, CS6129-3,  
CS6129-31 and CS6129-32,  
4 for CS6128-42, CS6129-4  
and CS6129-41,  
(2 for CS6129-2,  
5 for CS6129-52 and CS6129-54)  
3 for CS6128-31, CS6129-3,  
CS6129-31 and CS6129-32,  
4 for CS6128-42, CS6129-4  
and CS6129-41,  
5 for CS6129-52 and CS6129-54)  
5 for CS6129-52 and CS6129-54)  
6. Charger and charger adapter  
(1 for CS6129-2,  
2 for CS6128-31, CS6129-3, CS6129-31  
and CS6129-32,  
3 for CS6128-42, CS6129-4 and CS6129-41,  
4 for CS6129-52 and CS6129-54)  
8. Quꢀck start guꢀde 9. User’s manual  
7. Telephone base  
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1
 
Getting started  
Telephone base and charger installation  
Install the telephone base and charger as shown below. Make sure that the electrꢀcal  
outlet ꢀs not controlled by a wall swꢀtch. If you subscrꢀbe to Dꢀgꢀtal Subscrꢀber Lꢀne  
(DSL) hꢀgh-speed Internet servꢀce through your telephone lꢀne, you must ꢀnstall  
a DSL filter between the telephone base and the telephone wall jack. The filter  
prevents noꢀse and caller ID problems caused by DSL ꢀnterference. Please contact  
your DSL service provider for more information about DSL filters.  
• Use only the  
power adapters  
supplꢀed wꢀth thꢀs  
product. To order  
a replacement,  
vꢀsꢀt our websꢀte at  
com or call  
1 (800) 595-9511.  
In Canada, go to  
com or call 1 (800)  
267-7377.  
Telephone base  
power adapter  
Telephone  
wall jack  
Charger adapter  
DSL filter (not included)  
requꢀred ꢀf you have  
DSL hꢀgh-speed  
• The power  
adapters are  
ꢀntended to be  
correctly orꢀented  
ꢀn a vertꢀcal  
Electrꢀcal outlet  
not controlled by  
a wall swꢀtch  
Internet servꢀce  
Telephone lꢀne cord  
or floor mount  
posꢀtꢀon. The  
prongs are not  
desꢀgned to hold  
the plug ꢀn place  
ꢀf ꢀt ꢀs plugged ꢀnto  
a ceꢀlꢀng or an  
under-the-table/  
cabꢀnet outlet.  
Charger  
Telephone base  
2
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Getting started  
Battery installation and charging  
Install the battery as shown below. After ꢀnstallꢀng the battery, you mꢀght be able  
to make and receꢀve short calls. For best performance, charge the handset for  
at least 16 hours before use. When the battery power ꢀs low, the handset wꢀll  
beep, dꢀsplay LOW BATTERY and will flash on the handset screen. Place the  
handset ꢀn the telephone base or charger to charge the battery when not ꢀn use.  
See the table on page 53 for battery operatꢀng tꢀmes.  
• If the handset  
wꢀll not be used  
for a long tꢀme,  
dꢀsconnect and  
remove the battery  
to prevent possꢀble  
leakage.  
• To purchase  
replacement  
batterꢀes, vꢀsꢀt our  
websꢀte at www.  
vtechphones.  
If the battery ꢀs depleted, ꢀt may take approxꢀmately four mꢀnutes to charge the  
handset before ꢀt can resume screen dꢀsplay. The screen wꢀll contꢀnue to dꢀsplay  
LOW BATTERY untꢀl the battery has been charged for approxꢀmately one hour.  
com or call  
ChARGE  
lꢀght  
1 (800) 595-9511.  
In Canada, go to  
com or call 1 (800)  
267-7377.  
4
5
1
3
2
If the battery  
Plug the battery  
Place the battery  
wꢀth the label ThIS  
SIDE UP facꢀng  
up and the wꢀres  
ꢀnsꢀde the battery  
Alꢀgn the cover Charge the handset  
compartment  
securely ꢀnto the  
flat against  
the battery  
compartment,  
then slꢀde ꢀt  
by placꢀng ꢀt ꢀn the  
telephone base  
or charger. The  
ChARGE lꢀght  
cover ꢀs on the plug ꢀnsꢀde the  
handset, press handset battery  
the ꢀndentatꢀon compartment,  
and slꢀde the  
matchꢀng the  
compartment. Route upwards untꢀl ꢀt wꢀll be on when  
cover to remove. color-coded label. the wꢀres through  
clꢀcks ꢀnto place. the handset ꢀs  
chargꢀng.  
the slot at the  
bottom of the battery  
compartment.  
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3
 
Getting started  
Wall mounting  
Your telephone base ꢀs ready for desktop use. If wall mountꢀng ꢀs desꢀred,  
obtaꢀn approprꢀate hardware to be used as mountꢀng studs, and follow the  
ꢀnstructꢀons below:  
1. Fasten two mountꢀng studs (not ꢀncluded) on the wall where you want to mount the  
telephone base. The wꢀdth between the mountꢀng studs should be 2.56ꢀn (65mm).  
Use the template on page 74 for drꢀllꢀng holes for the wall mountꢀng studs.  
• You can purchase  
mountꢀng  
hardware from  
many hardware  
or home  
ꢀmprovement  
stores.  
2. Alꢀgn the holes on the telephone base wꢀth the mountꢀng studs on the wall.  
3. Slꢀde the telephone base down untꢀl ꢀt locks securely.  
4. Bundle the telephone lꢀne cord and power adapter cord neatly wꢀth a twꢀst tꢀe.  
2.56ꢀn (65mm)  
4
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Getting started  
handset layout  
ChARGE lꢀght  
CID (caller ID)  
On when the handset ꢀs chargꢀng ꢀn the telephone  
base or charger.  
Press to revꢀew the call log when the telephone  
ꢀs not ꢀn use.  
Whꢀle ꢀn the menu, press to scroll down.  
Durꢀng a call, press to lower the lꢀstenꢀng volume.  
(Dꢀrectory)  
Press to enter the dꢀrectory when the telephone ꢀs  
not ꢀn use.  
Whꢀle ꢀn the menu, press to scroll up.  
MENU/SELECT  
Press to dꢀsplay the menu.  
Whꢀle ꢀn the menu, press to select an ꢀtem, or  
save an entry or settꢀng.  
Durꢀng a call, press to raꢀse the lꢀstenꢀng volume.  
(Speakerphone)  
OFF/CLEAR  
Press to actꢀvate the handset speakerphone.  
Press agaꢀn to resume normal handset use.  
Durꢀng a call, press to hang up.  
Whꢀle the handset ꢀs rꢀngꢀng, press to sꢀlence the  
rꢀnger temporarꢀly.  
/FLASh  
Press and hold whꢀle the telephone ꢀs not ꢀn use  
to erase the mꢀssed calls ꢀndꢀcator.  
Durꢀng programmꢀng, press to exꢀt wꢀthout makꢀng  
changes.  
Press to make or answer a call.  
Durꢀng a call, press to receꢀve an ꢀncomꢀng call  
when you receꢀve a call waꢀtꢀng alert.  
1
#
Whꢀle revꢀewꢀng a call log entry, press repeatedly to  
add or remove a 1 ꢀn front of the telephone number  
before dꢀalꢀng or savꢀng ꢀt ꢀn the dꢀrectory.  
Press repeatedly to dꢀsplay other dꢀalꢀng optꢀons  
when revꢀewꢀng a call log entry.  
REDIAL/PAUSE  
MUTE/REMOVE  
Press to revꢀew the redꢀal lꢀst.  
Whꢀle dꢀalꢀng or enterꢀng numbers ꢀnto the dꢀrectory,  
press and hold to ꢀnsert a dꢀalꢀng pause.  
Whꢀle on a call, press to mute mꢀcrophone.  
Whꢀle revꢀewꢀng the call log, press to delete an  
ꢀndꢀvꢀdual entry, or press and hold to delete the  
entꢀre call log.  
Press to delete dꢀgꢀts when predꢀalꢀng (prevꢀew  
numbers before dꢀalꢀng).  
INT (ꢀntercom)  
Press to ꢀnꢀtꢀate an ꢀntercom conversatꢀon or  
transfer a call.  
5
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Getting started  
Message window  
Telephone base layout  
Dꢀsplays the number of messages plus  
other answerꢀng system ꢀnformatꢀon  
(page 47).  
IN USE lꢀght  
Flashes when there ꢀs an ꢀncomꢀng call  
or another telephone sharꢀng the same  
lꢀne ꢀs ꢀn use.  
/REPEAT  
Press to repeat a message or press twꢀce  
to play prevꢀous message (page 44).  
On when the handset ꢀs ꢀn use.  
VOICEMAIL lꢀght  
/SKIP  
Flashes when you have new voꢀcemaꢀl.  
Voꢀcemaꢀl ꢀs offered by your telephone  
servꢀce provꢀder.  
Press to skꢀp to the next message  
(page 44).  
/PLAY/STOP  
SET UP  
Press to enter the set up menu  
(pages 39-41).  
Press to play messages (page 44).  
Press to stop message playback.  
X/DELETE  
ANNC  
Press to enter announcement mode  
(pages 42-43).  
Press to delete message currently  
playꢀng (page 44).  
When the phone ꢀs not ꢀn use, press  
twꢀce to delete all prevꢀously revꢀewed  
messages (page 45).  
CLOCK  
Press to set the clock (page 38).  
VOL  
RECORD  
Press to adjust the volume during  
playback (page 44).  
Press to record a memo (page 45) or an  
announcement (page 42).  
ANS ON/OFF  
Press to turn the answerꢀng system on or  
off (page 37).  
FIND hANDSET  
Press to page the system handsets.  
6
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Telephone settings  
Ringer volume (handset)  
You can change the rꢀnger volume to a comfortable level, or  
turn the rꢀnger off.  
To adjust the ringer volume:  
• The rꢀnger wꢀll be  
off ꢀf the volume ꢀs  
set to zero, and a  
rꢀnger off ꢀcon  
1. Press MENU/SELECT to dꢀsplay the menu when the  
wꢀll be dꢀsplayed.  
handset ꢀs not ꢀn use.  
• The telephone  
base rꢀnger  
volume ꢀs set  
separately. See  
page 40 for  
>RINGER VOLUME  
RINGER TONE  
>
2. Press or to select RINGER VOLUME, then press  
MENU/SELECT.  
3. Press or to adjust the volume. A sample of each ringer  
detaꢀls.  
volume wꢀll play as you scroll through the choꢀces.  
RINGER VOLUME  
• When settꢀng the  
rꢀnger volume,  
make sure you  
do not block  
4. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
the speaker at  
the back of the  
handset wꢀth your  
fingers.  
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7
 
Telephone settings  
Ringer tone  
Thꢀs menu allows you to choose from dꢀfferent rꢀnger tones.  
To choose a rꢀnger tone:  
• If the rꢀnger  
volume ꢀs turned  
off, then you wꢀll  
not hear rꢀnger  
tone samples.  
>RINGER TONE  
KEY TONE  
1. Press MENU/SELECT to dꢀsplay the menu when the  
handset ꢀs not ꢀn use.  
>
2. Press  
or  
to select RINGER TONE, then press  
RINGER TONE  
1
MENU/SELECT.  
3. Press or to select the desꢀred rꢀnger tone. A sample of  
each rꢀnger tone wꢀll play as you scroll through the choꢀces.  
4. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
8
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Telephone settings  
Key tone  
The handset wꢀll beep when you press any handset key. You  
may turn the key tone on or off.  
To change the settꢀng:  
>KEY TONE  
LANGUAGE  
1. Press MENU/SELECT to dꢀsplay the menu when the  
handset ꢀs not ꢀn use.  
>
2. Press  
or  
to select KEY TONE, then press  
KEY TONE  
ON  
MENU/SELECT.  
3. Press or to choose ON or OFF.  
4. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
Language  
You can select ENGLISh, FRANÇAIS or ESPAÑOL to be  
used ꢀn all screen dꢀsplays.  
>LANGUAGE  
CLR VOICEMAIL  
To change the settꢀng:  
1. Press MENU/SELECT to dꢀsplay the menu when the  
handset ꢀs not ꢀn use.  
LANGUAGE  
ENGLISH  
>
2. Press  
or  
to select LANGUAGE, then press  
MENU/SELECT.  
3. Press or to scroll through the choꢀces.  
4. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
9
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Telephone settings  
Clear voicemail  
If you subscrꢀbe to voꢀcemaꢀl servꢀce offered by your telephone servꢀce provꢀder,  
NEW VOICEMAIL and wꢀll appear on the handset, and the VOICEMAIL lꢀght  
on the telephone base will flash when you have new voicemail messages. Please  
contact your local telephone company for more ꢀnformatꢀon and assꢀstance about  
usꢀng your voꢀcemaꢀl servꢀce.  
After you have lꢀstened to all new voꢀcemaꢀl messages, the ꢀndꢀcators on both  
the handset and telephone base wꢀll turn off automatꢀcally.  
• Your telephone  
servꢀce provꢀder  
may alert you to  
new messages  
wꢀth a stutter  
(broken) dꢀal tone.  
Contact your  
servꢀce provꢀder  
for detaꢀls.  
Use the clear voꢀcemaꢀl feature when the telephone ꢀndꢀcates that there ꢀs new  
voꢀcemaꢀl but there ꢀs none (for example, when you have accessed your voꢀcemaꢀl  
whꢀle away from home). Clearꢀng the voꢀcemaꢀl waꢀtꢀng ꢀndꢀcator only turns off the  
ꢀndꢀcators; ꢀt does not delete your voꢀcemaꢀl message(s). As long as you have  
new voꢀcemaꢀl messages, your local telephone company wꢀll contꢀnue to send  
the sꢀgnal that wꢀll turn on the ꢀndꢀcators.  
To manually turn off these ꢀndꢀcators:  
1. Press MENU/SELECT to dꢀsplay the menu when the  
handset ꢀs not ꢀn use.  
>CLR VOICEMAIL  
HOME AREA CODE  
>
2. Press or  
to select CLR VOICEMAIL, then press  
MENU/SELECT. The screen dꢀsplays TURN OFF  
INDICATOR?  
TURN OFF  
INDICATOR?  
3. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
10  
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Telephone settings  
home area code  
If you dꢀal your local calls usꢀng only seven dꢀgꢀts (area  
code not requꢀred), you can program your home area code,  
followꢀng the steps below. By programmꢀng your home area  
code, when you receꢀve a call wꢀthꢀn your local area, the  
telephone number wꢀll automatꢀcally be stored wꢀthout the  
area code ꢀn the call log.  
• If, ꢀn the future,  
your telephone  
servꢀce provꢀder  
requꢀres you to  
dꢀal the area  
>HOME AREA CODE  
DIRECTORY  
code when  
HOME AREA CODE  
800  
makꢀng a local  
call, delete the  
home area code  
you have already  
programmed  
by pressꢀng  
MUTE/REMOVE.  
After the  
1. Press MENU/SELECT to dꢀsplay the menu when the  
handset ꢀs not ꢀn use.  
>
2. Press or to select hOME AREA CODE, then press  
MENU/SELECT. The stored home area code ꢀs dꢀsplayed  
with the last digit flashing.  
programmed  
3. Use the dꢀalꢀng keys to enter the desꢀred home area code.  
home area code ꢀs  
deleted, ___ wꢀll  
be dꢀsplayed.  
Press MUTE/REMOVE to delete a dꢀgꢀt.  
Press and hold MUTE/REMOVE to delete the entꢀre entry.  
4. Press MENU/SELECT to confꢀrm. You wꢀll hear a  
confirmation tone.  
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11  
 
Telephone operation  
Make a call  
1. Press  
/FLASh or  
.
• The screen  
dꢀsplays the  
elapsed tꢀme as  
you talk (ꢀn hours,  
mꢀnutes and  
2. Dꢀal the number.  
-OR-  
1. Dꢀal the number.  
seconds).  
2. Press  
/FLASh or  
.
• When predꢀalꢀng  
(prevꢀew numbers  
before dꢀalꢀng),  
press  
MUTE/REMOVE  
or OFF/CLEAR  
to backspace and  
delete;  
press and hold  
REDIAL/PAUSE  
to ꢀnsert a dꢀalꢀng  
pause (p wꢀll be  
dꢀsplayed).  
Answer a call  
• Press  
/FLASh,  
or any of the dꢀalꢀng keys (0-9, #, ).  
*
End a call  
• Press OFF/CLEAR or put the handset ꢀn the telephone base or charger.  
Speakerphone  
Durꢀng a call, press  
and normal handset use.  
to swꢀtch between speakerphone  
When the battery power ꢀs low:  
• You cannot ꢀnꢀtꢀate a call wꢀth the speakerphone.  
• You cannot swꢀtch a call from normal handset use to  
speakerphone mode.  
12  
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Telephone operation  
Volume  
Durꢀng a call, press VOL or VOL to adjust the listening  
volume to a comfortable level.  
Mute  
The mute functꢀon allows you to hear the other party whꢀle  
the other party cannot hear you.  
1. Durꢀng a call, press MUTE/REMOVE on the handset.  
MUTED wꢀll be temporarꢀly dꢀsplayed on the screen, along  
wꢀth the smaller MUTE ꢀcon.  
2. Press MUTE/REMOVE agaꢀn to resume the conversatꢀon.  
MICROPhONE ON wꢀll be temporarꢀly dꢀsplayed on the  
screen.  
PHONE  
MUTED  
0:00:00  
Ringer mute  
MUTE  
You can mute the rꢀnger temporarꢀly when the telephone  
ꢀs rꢀngꢀng.  
PHONE  
0:00:00  
• Press OFF/CLEAR or MUTE/REMOVE to temporarꢀly  
sꢀlence the rꢀnger. The next call wꢀll rꢀng normally.  
MUTE  
RINGER MUTE  
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13  
 
Telephone operation  
Call waiting  
If you subscrꢀbe to call waꢀtꢀng servꢀce from your telephone  
company, you wꢀll hear an alert tone ꢀf there ꢀs an ꢀncomꢀng  
call whꢀle you’re on another call. Press  
/FLASh to answer  
the new ꢀncomꢀng call. Press  
the orꢀgꢀnal call.  
/FLASh agaꢀn to return to  
Find handset  
Thꢀs feature allows the telephone base to page all the  
system handsets.  
1. Press FIND hANDSET on the telephone base. All  
handsets (not ꢀn use) wꢀll rꢀng and the screens wꢀll dꢀsplay  
PAGING  
2. Press  
.
**  
**  
/FLASh,  
or any dꢀalꢀng keys (0-9, #, ) on any  
*
one of the system handsets; or press FIND hANDSET on  
the telephone base to end pagꢀng.  
** PAGING **  
14  
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Telephone operation  
Chain dialing  
Thꢀs feature allows you to ꢀnꢀtꢀate a dꢀalꢀng sequence from numbers stored ꢀn the  
dꢀrectory, call log or redꢀal lꢀst whꢀle you are on a call.  
Chaꢀn dꢀalꢀng can be useful ꢀf you wꢀsh to access numbers other than phone  
numbers (such as bank account ꢀnformatꢀon or access codes) from the dꢀrectory,  
call log or redꢀal lꢀst.  
• Only the most  
recent phone  
number stored ꢀn  
the redꢀal memory  
can be accessed  
for chaꢀn dꢀalꢀng.  
To access a number ꢀn the dꢀrectory whꢀle you are on a call:  
1. Press MENU/SELECT twꢀce to enter the dꢀrectory menu.  
2. Scroll by pressꢀng or to find the desired entry.  
3. Press MENU/SELECT to dꢀal the desꢀred number when ꢀt ꢀs dꢀsplayed.  
To access a number ꢀn the call log whꢀle you are on a call:  
>
1. Press MENU/SELECT and then press to select CALL LOG.  
2. Press MENU/SELECT to confirm.  
3. Scroll by pressꢀng or to find the desired entry.  
4. Press MENU/SELECT to dꢀal the desꢀred number when ꢀt ꢀs dꢀsplayed.  
To access the last number ꢀn the redꢀal lꢀst whꢀle you are on a call:  
• Press REDIAL/PAUSE to dꢀal.  
• Press REDIAL/PAUSE agaꢀn wꢀthꢀn two seconds to cancel the chaꢀn dꢀalꢀng.  
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15  
 
Telephone operation  
Intercom  
The ꢀntercom feature allows conversatꢀon between two system handsets.  
For model CS6129-2  
• If the destꢀnatꢀon  
handset does  
not answer  
CALLING  
OTHER HANDSET  
1. Press INT on the orꢀgꢀnatꢀng handset when ꢀt ꢀs not ꢀn use  
the ꢀntercom  
and ꢀts screen dꢀsplays CALLING OThER hANDSET.  
call wꢀthꢀn 100  
seconds, ꢀs ꢀn  
the dꢀrectory, call  
log, ꢀs on a call,  
or out of range,  
the orꢀgꢀnatꢀng  
handset screen  
wꢀll dꢀsplay  
UNABLE TO  
CALL TRY AGAIN  
and return to ꢀdle  
mode.  
2. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays  
OThER hANDSET IS CALLING.  
3. To answer the ꢀntercom call, press  
OTHER HANDSET  
IS CALLING  
/FLASh, , INT or  
any dꢀalꢀng keys (0-9, #, ) on the destꢀnatꢀon handset.  
*
4. To end an ꢀntercom call, press INT, OFF/CLEAR or place  
the handset back ꢀn the telephone base or charger.  
For models with three or more handsets  
1. Press INT on the orꢀgꢀnatꢀng handset when the handset ꢀs  
INTERCOM TO:  
not ꢀn use and ꢀts screen dꢀsplays INTERCOM TO:  
2. Use the dꢀalꢀng keys to select the destꢀnatꢀon handset.  
3. The orꢀgꢀnatꢀng handset screen dꢀsplays CALLING  
hANDSET X.  
4. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays hANDSET X IS CALLING.  
5. To answer the ꢀntercom call, press /FLASh, , INT or any dꢀalꢀng keys  
(0-9, #, ) on the destꢀnatꢀon handset.  
*
6. To end an ꢀntercom call, press INT, OFF/CLEAR or place the handset back  
ꢀn the telephone base or charger.  
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16  
 
Telephone operation  
Conference call  
You can conference two system handsets on a call.  
When one handset ꢀs on a call:  
• Press  
-OR-  
For model CS6129-2  
/FLASh or  
on another handset to join the call.  
1. Press INT to ꢀnꢀtꢀate an ꢀntercom call. The screen dꢀsplays CALLING  
OThER hANDSET.  
2. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays OThER hANDSET IS  
CALLING. Press  
/FLASh, , INT or any dꢀalꢀng keys (0-9, #, ) on the  
*
destꢀnatꢀon handset to answer the ꢀntercom call.  
3. After the destꢀnatꢀon handset has been answered, press and hold INT on the  
originating handset to let the destination handset join the call.  
For models with three or more handsets  
1. Press INT to ꢀnꢀtꢀate an ꢀntercom call. The screen dꢀsplays TRANSFER TO:  
2. Use the dꢀalꢀng keys to select the destꢀnatꢀon handset. The orꢀgꢀnatꢀng handset  
screen dꢀsplays CALLING hANDSET X.  
3. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays hANDSET X  
IS CALLING. Press  
/FLASh, , INT or any dꢀalꢀng keys (0-9, #, ) on the  
*
destꢀnatꢀon handset to answer the ꢀntercom call.  
4. After the destꢀnatꢀon handset has been answered, press and hold INT on the  
originating handset to let the destination handset join the call.  
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17  
 
Telephone operation  
Transfer an external call  
You can transfer an external call from one handset to another system handset.  
For model CS6129-2  
• If the destꢀnatꢀon  
handset does  
not pꢀck up the  
ꢀntercom call,  
the orꢀgꢀnatꢀng  
handset can return  
to the external call  
by pressꢀng  
/FLASh,  
OFF/CLEAR or  
INT.  
1. Durꢀng a call, press INT to put the call on hold at the orꢀgꢀnatꢀng handset. The  
screen dꢀsplays CALLING OThER hANDSET.  
2. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays  
CALLING  
OThER hANDSET IS CALLING.  
OTHER HANDSET  
3. To answer the call at the destꢀnatꢀon handset, press  
/FLASh, , INT or any dꢀalꢀng keys (0-9, #, ) on the  
*
destꢀnatꢀon handset.  
OTHER HANDSET  
IS CALLING  
• If a call remaꢀns  
on hold for about  
100 seconds, or  
ꢀf the destꢀnatꢀon  
handset ꢀs ꢀn the  
dꢀrectory, call log,  
or out of range,  
the screen of  
the orꢀgꢀnatꢀng  
handset shows  
UNABLE TO  
CALL TRY AGAIN  
and reconnects to  
the external call  
automatꢀcally.  
4. Now the party at the orꢀgꢀnatꢀng handset can have a  
conversatꢀon wꢀth the party at the destꢀnatꢀon handset. Both  
screens dꢀsplay INTERCOM.  
5. Press OFF/CLEAR on the orꢀgꢀnatꢀng handset, or place  
ꢀt back ꢀn the telephone base or charger to transfer the  
external call to the destꢀnatꢀon handset. The orꢀgꢀnatꢀng  
handset dꢀsplays CALL TRANSFERED.  
INTERCOM  
If you wꢀsh to cancel call transfer durꢀng ꢀntercom mode and reconnect to the  
external call:  
• Press  
/FLASh on the orꢀgꢀnatꢀng handset.  
-OR-  
• Press OFF/CLEAR or INT on the destꢀnatꢀon handset, or place ꢀt back ꢀn the  
telephone base or charger.  
18  
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Telephone operation  
For models with three or more handsets  
1. Durꢀng a call, press INT to put the call on hold at the  
orꢀgꢀnatꢀng handset. The screen dꢀsplays TRANSFER TO:  
TRANSFER TO:  
2. Use the dꢀalꢀng keys to enter the destꢀnatꢀon handset  
number and the orꢀgꢀnatꢀng handset screen dꢀsplays  
CALLING hANDSET X.  
CALLING  
HANDSET X  
3. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays  
hANDSET X IS CALLING.  
4. To answer the call at the destꢀnatꢀon handset, press  
/FLASh, , INT or any dꢀalꢀng keys (0-9, #, ) on the  
*
HANDSET X  
IS CALLING  
destꢀnatꢀon handset.  
5. Now the party at the orꢀgꢀnatꢀng handset can have a  
conversatꢀon wꢀth the party at the destꢀnatꢀon handset. Both  
screens dꢀsplay INTERCOM.  
6. Press OFF/CLEAR on the orꢀgꢀnatꢀng handset, or place  
ꢀt back ꢀn the telephone base or charger to transfer the  
external call to the destꢀnatꢀon handset. The orꢀgꢀnatꢀng  
handset dꢀsplays CALL TRANSFERED.  
INTERCOM  
If you wꢀsh to cancel call transfer durꢀng ꢀntercom mode and reconnect to the  
external call:  
• Press  
/FLASh on the orꢀgꢀnatꢀng handset.  
-OR-  
• Press OFF/CLEAR or INT on the destꢀnatꢀon handset, or place ꢀt back ꢀn the  
telephone base or charger.  
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19  
Telephone operation  
Switch between external and intercom call  
If you are on an external call and you wꢀsh to ꢀntercom another  
system handset wꢀthout dꢀsconnectꢀng the external call:  
For model CS6129-2  
CALLING  
OTHER HANDSET  
1. Durꢀng a call, press INT to put the call on hold at the  
orꢀgꢀnatꢀng handset. The screen dꢀsplays CALLING  
OThER hANDSET.  
OTHER HANDSET  
IS CALLING  
2. The destꢀnatꢀon handset wꢀll rꢀng and ꢀts screen wꢀll dꢀsplay  
OThER hANDSET IS CALLING.  
3. To answer the call at the destꢀnatꢀon handset, press  
INTERCOM  
/FLASh, , INT or any dꢀalꢀng keys (0-9, #, ) on the  
*
destꢀnatꢀon handset.  
4. Now the party at the orꢀgꢀnatꢀng handset can have a  
conversatꢀon wꢀth the party at the destꢀnatꢀon handset.  
Both screens dꢀsplay INTERCOM.  
OUTSIDE CALL  
5. Press INT repeatedly on the orꢀgꢀnatꢀng handset to alternate  
between the external (outsꢀde) call and the ꢀntercom call.  
20  
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Telephone operation  
For models with three or more handsets  
1. Durꢀng a call, press INT to put the call on hold at the orꢀgꢀnatꢀng handset. The  
screen dꢀsplays TRANSFER TO:  
2. Use the dꢀalꢀng keys to enter the destꢀnatꢀon handset number and the orꢀgꢀnatꢀng  
handset screen dꢀsplays CALLING hANDSET X.  
3. The destꢀnatꢀon handset wꢀll rꢀng and ꢀts screen wꢀll dꢀsplay hANDSET X  
IS CALLING.  
4. To answer the call at the destꢀnatꢀon handset, press  
any dꢀalꢀng keys (0-9, #, ) on the destꢀnatꢀon handset.  
/FLASh, , INT or  
*
5. Now the party at the orꢀgꢀnatꢀng handset can have a conversatꢀon wꢀth the party  
at the destꢀnatꢀon handset. Both screens dꢀsplay INTERCOM.  
6. Press INT repeatedly on the orꢀgꢀnatꢀng handset to alternate between the  
external (outsꢀde) call and the ꢀntercom call.  
Answer an incoming call during an intercom call  
Durꢀng an ꢀntercom call, there wꢀll be an alert tone sꢀgnalꢀng an ꢀncomꢀng call.  
• To answer the ꢀncomꢀng call, press  
automatꢀcally.  
/FLASh and the ꢀntercom call wꢀll end  
To termꢀnate the ꢀntercom call wꢀthout answerꢀng the ꢀncomꢀng call, press  
OFF/CLEAR on the handset.  
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21  
 
Telephone operation  
Directory  
DIRECTORY EMPTY  
LIST FULL  
The dꢀrectory can store up to 50 entrꢀes. Each entry may  
have up to 30 dꢀgꢀts for the phone number and 15 characters  
for the name.  
• Dꢀrectory entrꢀes  
are shared by all  
system handsets.  
Any addꢀtꢀons,  
deletꢀons or edꢀts  
made on one  
The dꢀrectory can be accessed when the handset ꢀs not ꢀn  
use by pressꢀng once or MENU/SELECT three tꢀmes.  
handset wꢀll affect  
the dꢀrectory on  
all handsets.  
• The screen wꢀll dꢀsplay DIRECTORY EMPTY ꢀf there are  
no records ꢀn the dꢀrectory.  
ALREADY SAVED  
• When the dꢀrectory ꢀs full and you attempt to save an entry,  
the screen wꢀll dꢀsplay LIST FULL.  
• If you attempt to save a number already stored ꢀn the  
dꢀrectory, the screen wꢀll dꢀsplay ALREADY SAVED.  
• If the telephone number ꢀn the dꢀrectory exceeds 15 dꢀgꢀts,  
ELIZABETH JONES  
<* 180012345678  
<
wꢀll be dꢀsplayed ꢀn front of the telephone number. Press  
to move towards the end of the telephone number or press #  
*
*
ELIZABETH JONES  
<* 800123456 #>  
to move towards the begꢀnnꢀng of the telephone number.  
• Only one handset can revꢀew the dꢀrectory at a tꢀme. If  
a handset attempts to enter the dꢀrectory whꢀle another  
handset ꢀs already ꢀn the dꢀrectory, NOT AVAILABLE AT  
ThIS TIME wꢀll be dꢀsplayed.  
ELIZABETH JONES  
123456789012 #>  
22  
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Telephone operation  
Store a directory entry  
1. Press MENU/SELECT twꢀce when the handset ꢀs not ꢀn use.  
>
2. Press or to select STORE, then press MENU/SELECT.  
>DIRECTORY  
CALL LOG  
The screen dꢀsplays ENTER NUMBER.  
3. Use the dꢀalꢀng keys to enter the number.  
Press MUTE/REMOVE to backspace and erase a dꢀgꢀt.  
Press and hold MUTE/REMOVE to erase the entꢀre entry.  
>STORE  
REVIEW  
• Press to move the cursor to the left or to the rꢀght.  
• Press and hold REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause  
(p wꢀll be dꢀsplayed).  
- OR-  
ENTER NUMBER  
Copy a number from the redꢀal lꢀst by pressꢀng REDIAL/PAUSE  
_
and then  
,
or REDIAL/PAUSE to scroll to the desꢀred  
number. Press MENU/SELECT to copy the number.  
4. Press MENU/SELECT to move on to the name. The screen  
ENTER NAME  
_
dꢀsplays ENTER NAME.  
5. Use the dꢀalꢀng keys (see the Character chart on page 24)  
to enter the name.  
Press MUTE/REMOVE to backspace and erase a character.  
Press and hold MUTE/REMOVE to erase the entꢀre entry.  
• Press to move the cursor to the left or to the rꢀght.  
• Press # to ꢀnsert a space.  
6. Press MENU/SELECT to confirm. You will hear a confirmation tone.  
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23  
 
Telephone operation  
Character chart  
Use the dꢀal pad and the chart below to enter a name (up to 15 characters).  
Each press of a partꢀcular key causes the characters to be dꢀsplayed ꢀn the  
followꢀng order:  
• When enterꢀng  
a name ꢀn the  
dꢀrectory, the  
first letter of  
each word wꢀll  
be capꢀtalꢀzed  
automatꢀcally.  
Characters by number of key presses  
Number key  
1
1
2
#
3
4
,
5
-
6
.
7
&
c
f
8
9
,
1
2
3
4
5
6
7
8
9
0
*
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
n
p
u
w
L
l
M
P
T
O
R
V
Y
m
7
t
o
q
v
x
r
s
z
W
0
9
y
?
!
/
(
)
@
*
#
space  
24  
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Telephone operation  
Search the directory  
Entrꢀes are sorted alphabetꢀcally.  
To search the dꢀrectory:  
1. Press  
once or MENU/SELECT three tꢀmes to enter  
the dꢀrectory.  
>REVIEW  
STORE  
2. Press or to scroll through the dꢀrectory.  
To start an alphabetꢀcal search:  
1. Press  
once or MENU/SELECT three tꢀmes to enter  
the dꢀrectory.  
VTECH  
800-595-9511  
2. Use the dialing keys to enter the first letter associated with the  
name. For example, ꢀf you have name entrꢀes Jenny, Krꢀsten  
and Lꢀnda ꢀn your dꢀrectory, press 5 (JKL) once to find Jenny,  
twice to find Kristen, or three times to find Linda. If there is no  
name entry matchꢀng your search, the next closest matchꢀng  
entry ꢀn alphabetꢀcal order wꢀll be dꢀsplayed. If necessary,  
use or to scroll to the desꢀred entry.  
Dial a directory entry  
1. Press  
the dꢀrectory.  
2. Press or  
once or MENU/SELECT three tꢀmes to enter  
to scroll to the desꢀred entry, or use the  
alphabetical search to find it.  
3. Press /FLASh or  
.
25  
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Telephone operation  
Edit a directory entry  
1. Press  
once or MENU/SELECT three tꢀmes to enter the dꢀrectory.  
2. Press or to scroll to the desꢀred entry, or use the alphabetꢀcal search to  
find it.  
EDIT NUMBER  
3. Press MENU/SELECT to confirm your selection. The  
595-9511_  
screen dꢀsplays EDIT NUMBER.  
4. Use the dꢀalꢀng keys to edꢀt the number.  
Press MUTE/REMOVE to backspace and erase a dꢀgꢀt.  
Press and hold MUTE/REMOVE to erase the entꢀre entry.  
• Press to move the cursor to the left or to the rꢀght.  
• Press and hold REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause  
(p wꢀll be dꢀsplayed).  
CopyanumberfromtheredꢀallꢀstbypressꢀngREDIAL/PAUSE  
and then or REDIAL/PAUSE to scroll to the desꢀred  
number. Press MENU/SELECT to copy the number.  
,
EDIT NAME  
VTECH_  
5. Press MENU/SELECT to move on to the name. The screen  
dꢀsplays EDIT NAME.  
6. Use the dꢀalꢀng keys (see the Character chart on page 24) to edꢀt the name.  
• Press MUTE/REMOVE to backspace and erase a character.  
Press and hold MUTE/REMOVE to erase the entꢀre entry.  
• Press to move the cursor to the left or to the rꢀght.  
• Press # to ꢀnsert a space.  
7. Press MENU/SELECT to save. You will hear a confirmation tone.  
26  
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Telephone operation  
Delete from the directory  
1. Press  
once or MENU/SELECT three tꢀmes to enter the dꢀrectory.  
2. Press or to scroll to the desꢀred entry, or use the alphabetꢀcal search to  
find it.  
3. Press MUTE/REMOVE to remove the desꢀred entry. You wꢀll hear a  
confirmation tone.  
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27  
 
Telephone operation  
About caller ID  
The caller ID wꢀth call waꢀtꢀng feature ꢀn thꢀs telephone lets you see the name  
and telephone number of the caller before answerꢀng the call, even when  
you’re on a call. These features requꢀre servꢀces provꢀded by your local  
telephone company.  
Contact your telephone company ꢀf:  
• you have both caller ID and call waꢀtꢀng, but as separate servꢀces (you may  
need combꢀned servꢀce);  
• you have only caller ID servꢀce, or only call waꢀtꢀng servꢀce; or  
you do not subscrꢀbe to any caller ID or call waꢀtꢀng servꢀces, but wꢀsh to  
order them.  
You can use thꢀs telephone wꢀth regular caller ID servꢀce, and you can use ꢀts  
other features wꢀthout subscrꢀbꢀng to eꢀther caller ID or combꢀned caller ID wꢀth  
call waꢀtꢀng servꢀce. There may be fees for these servꢀces, and these servꢀces  
may not be avaꢀlable ꢀn all areas.  
The caller ID features wꢀll work only ꢀf both you and the caller are ꢀn areas offerꢀng  
caller ID servꢀce, and ꢀf both telephone companꢀes use compatꢀble equꢀpment.  
28  
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Telephone operation  
Call log  
If you subscrꢀbe to caller ID servꢀce, ꢀnformatꢀon about each  
caller will be displayed after the first or second ring. If you  
answer a call before the caller ꢀnformatꢀon appears on the  
screen, ꢀt wꢀll not be saved ꢀn the call log.  
• The call log can store up to 50 entrꢀes. Each entry may have  
up to 24 dꢀgꢀts for the phone number and 15 characters for  
the name. If the phone number has more than 24 dꢀgꢀts, ꢀt  
wꢀll not be saved or dꢀsplayed ꢀn the call log. If the phone  
number has more than 15 but fewer than 24 dꢀgꢀts, only the  
last 15 dꢀgꢀts wꢀll be shown. If the name ꢀs longer than 15  
characters, only the first 15 characters will be shown and  
saved ꢀn the call log.  
• Due to regꢀonal  
servꢀce  
dꢀfferences,  
the caller ID  
ꢀnformatꢀon may  
not be avaꢀlable  
for every ꢀncomꢀng  
call. In addꢀtꢀon,  
the callers may  
ꢀntentꢀonally  
block theꢀr names  
and/or telephone  
numbers.  
HANDSET X  
• For call log entrꢀes  
wꢀth numbers  
XX MISSED CALLS  
You can revꢀew, redꢀal, and copy an entry ꢀnto the dꢀrectory.  
• Entrꢀes are dꢀsplayed ꢀn reverse chronologꢀcal order, ꢀ.e.  
from the most recent entry to the earlꢀest entry.  
• When the call log ꢀs full, the earlꢀest entry ꢀs deleted to make  
room for new ꢀncomꢀng call ꢀnformatꢀon.  
• XX MISSED CALL(S) wꢀll be dꢀsplayed ꢀf there are new call  
log entrꢀes (ꢀncludꢀng mꢀssed and unrevꢀewed calls).  
between 16 and  
23 dꢀgꢀts, ꢀn order  
to vꢀew the entꢀre  
number you must  
save the entry  
to the dꢀrectory.  
For ꢀnformatꢀon  
on savꢀng call  
CALL LOG EMPTY  
• CALL LOG EMPTY wꢀll be dꢀsplayed ꢀf there are no records  
ꢀn the call log.  
log entrꢀes to the  
dꢀrectory, see  
page 32.  
Only one handset can revꢀew the call log at a tꢀme. If a handset  
attempts to enter the call log whꢀle another handset ꢀs already  
ꢀn ꢀt, NOT AVAILABLE AT ThIS TIME wꢀll be dꢀsplayed.  
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29  
 
Telephone operation  
Missed calls indicator  
When the handset ꢀs not ꢀn use and there are unrevꢀewed calls  
HANDSET X  
XX MISSED CALLS  
ꢀn the call log, ꢀts screen wꢀll dꢀsplay XX MISSED CALL(S).  
Each tꢀme a call log entry marked NEW ꢀs revꢀewed, the  
number of mꢀssed calls decreases by one.  
When all the mꢀssed calls have been revꢀewed, the mꢀssed  
calls ꢀndꢀcator wꢀll no longer dꢀsplay.  
VTECH  
595-9511  
NEW  
If you do not want to revꢀew the mꢀssed calls one by one, press  
and hold OFF/CLEAR to erase the mꢀssed calls ꢀndꢀcator. All  
the entrꢀes wꢀll be consꢀdered old and kept ꢀn the call log.  
3:45AM  
1/02  
Review the call log  
1. Press CID when the telephone ꢀs not ꢀn use.  
VTECH  
595-9511  
2. Press or to browse through the call log.  
-OR-  
1. Press MENU/SELECT when the telephone ꢀs not ꢀn use.  
3:45AM  
1/02  
>
2. Press or to select CALL LOG.  
>CALL LOG  
RINGER VOLUME  
3. Press MENU/SELECT.  
4. Press or to browse through the call log.  
• The name (ꢀf avaꢀlable), telephone number, date and tꢀme  
of all ꢀncomꢀng calls are dꢀsplayed on the screen.  
• You wꢀll hear a double beep when the lꢀst reaches the  
begꢀnnꢀng or end of the call log.  
30  
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Telephone operation  
Make a call log entry ready to dial  
Although the call log entrꢀes receꢀved have 10 dꢀgꢀts (the  
area code plus the seven-dꢀgꢀt number), ꢀn some areas, you  
may need to dꢀal only the seven dꢀgꢀts, or a 1 plus the seven  
dꢀgꢀts, or a 1 plus the area code plus the seven dꢀgꢀts. You  
can change the number of dꢀgꢀts that you dꢀal from or store  
ꢀn the call log.  
Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay  
dꢀfferent dꢀalꢀng optꢀons for local and long dꢀstance numbers  
before dꢀalꢀng or savꢀng the telephone number ꢀn the dꢀrectory.  
See the example on the rꢀght.  
You may also press 1 repeatedly to add or remove a 1 ꢀn  
front of the telephone number before dꢀalꢀng or savꢀng ꢀt ꢀn  
the dꢀrectory. See the examples on the rꢀght.  
800-595-9511  
1-800-595-9511  
595-9511  
1-595-9511  
595-9511  
1-595-9511  
800-595-9511  
1-800-595-9511  
When the number dꢀsplayed ꢀs ꢀn the correct format for dꢀalꢀng,  
press  
/FLASh or  
to call the number.  
Dial a call log entry  
1. When ꢀn the call log, press  
desꢀred entry.  
or  
to scroll to the  
2. Press  
/FLASh or  
to dꢀal the entry.  
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31  
 
Telephone operation  
Save a call log entry to the directory  
1. When ꢀn the call log, press or to scroll to the desꢀred  
entry.  
2. Press MENU/SELECT.  
See page 26 about  
edꢀtꢀng names and  
numbers.  
• You can edꢀt the phone number, ꢀf necessary. Make sure  
the number ꢀs ꢀn the correct dꢀalꢀng format for your area.  
Press MENU/SELECT when done.  
• Edꢀt the name, ꢀf necessary. Press MENU/SELECT  
when done.  
SAVED  
3. Successful programmꢀng ꢀs ꢀndꢀcated by SAVED on the  
handset display along with a confirmation tone.  
• If the entry ꢀs already saved ꢀn the dꢀrectory, the screen  
dꢀsplays ALREADY SAVED.  
• If there ꢀs no caller ID ꢀnformatꢀon, the screen dꢀsplays  
UNABLE TO SAVE.  
ALREADY SAVED  
UNABLE TO SAVE  
32  
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Telephone operation  
Delete from the call log  
To delete one entry:  
1. When ꢀn the call log, press or to scroll to the desꢀred entry.  
2. Press MUTE/REMOVE to delete the selected entry. You  
will hear a confirmation tone.  
To delete all entrꢀes:  
DELETE ALL  
CALLS?  
1. When ꢀn the call log, press and hold MUTE/REMOVE to  
delete the entꢀre call log. The screen dꢀsplays DELETE ALL  
CALLS?  
2. PressMENU/SELECTtoconfirm. Youwillhearaconfirmation  
tone. If you change your mꢀnd, press OFF/CLEAR to cancel  
the deletꢀon and return to the call log.  
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33  
 
Telephone operation  
Call log display screen messages  
Displays:  
When:  
The caller ꢀs blockꢀng the name ꢀnformatꢀon.  
PRIVATE NAME  
The caller ꢀs blockꢀng the telephone number  
ꢀnformatꢀon.  
PRIVATE NUMBER  
The caller ꢀs blockꢀng the name and number  
ꢀnformatꢀon.  
PRIVATE CALLER  
Thꢀs caller’s name ꢀs unavaꢀlable.  
Thꢀs caller’s number ꢀs unavaꢀlable.  
No ꢀnformatꢀon ꢀs avaꢀlable about thꢀs caller.  
It ꢀs a long dꢀstance call.  
UNKNOWN NAME  
UNKNOWN NUMBER  
UNKNOWN CALLER  
LONG DISTANCE  
OR  
L
(before the caller’s number)  
34  
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Telephone operation  
Redial list  
The telephone stores the five most recently dialed numbers  
on the redꢀal lꢀst.  
When there are already five entries on the redial list, the earliest  
entry wꢀll be deleted to make room for the latest entry  
.
• Entrꢀes are dꢀsplayed ꢀn reverse chronologꢀcal order, ꢀ.e.  
from the latest entry to the earlꢀest entry.  
The redꢀal lꢀst can be accessed by pressꢀng REDIAL/PAUSE  
when the handset ꢀs not ꢀn use.  
Dial a redial entry  
1. Press REDIAL/PAUSE, then  
,
or REDIAL/PAUSE to  
scroll to the desꢀred number. You wꢀll hear a double beep  
when you reach the begꢀnnꢀng or end of the redꢀal lꢀst.  
2. Press  
/FLASh or  
to dꢀal the number.  
Delete from redial  
1. Press REDIAL/PAUSE, then  
,
or REDIAL/PAUSE to  
scroll to the desꢀred number.  
2. Press MUTE/REMOVE to delete the selected entry. You  
will hear a confirmation tone.  
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35  
 
Answering system  
Answering system and voicemail  
Your telephone has both a dꢀgꢀtal answerꢀng system and voꢀcemaꢀl ꢀndꢀcatꢀon.  
Voꢀcemaꢀl ꢀs offered by your telephone servꢀce provꢀder (fees may apply). Your  
telephone’s answerꢀng system and voꢀcemaꢀl ꢀndꢀcatꢀon are ꢀndependent features,  
and each alerts you to new messages dꢀfferently. For more ꢀnformatꢀon on the  
voꢀcemaꢀl ꢀndꢀcators, see page 10. To lꢀsten to your voꢀcemaꢀl, you typꢀcally dꢀal  
an access number provꢀded by your telephone company, followed by a securꢀty  
code or PIN. To lꢀsten to messages recorded on your dꢀgꢀtal answerꢀng system,  
press /PLAY/STOP button on the telephone base.  
If you subscrꢀbe to caller ID/call waꢀtꢀng servꢀce through your telephone servꢀce  
provꢀder, you can use your telephone answerꢀng system and voꢀcemaꢀl together.  
Set your answerꢀng system to answer calls at least two rꢀngs earlꢀer than your  
voꢀcemaꢀl ꢀs set to answer. For example, set your voꢀcemaꢀl to answer calls  
after sꢀx rꢀngs and set your answerꢀng system to answer after four rꢀngs. Some  
voꢀcemaꢀl provꢀders may program the delay before answerꢀng calls ꢀn seconds  
ꢀnstead of rꢀngs; ꢀn thꢀs case, allow sꢀx seconds per rꢀng when determꢀnꢀng the  
approprꢀate settꢀng. By doꢀng thꢀs, ꢀf you are on a call, or ꢀf the answerꢀng system  
ꢀs busy recordꢀng a message and you receꢀve another call, the second caller can  
leave a voꢀcemaꢀl message.  
36  
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Answering system  
Message capacity  
The answerꢀng system can record and store up to 99 messages. A message can  
be up to four mꢀnutes ꢀn length. The total storage capacꢀty for the announcement,  
messages and memos ꢀs approxꢀmately 14 mꢀnutes. The actual recordꢀng tꢀme  
depends on ꢀndꢀvꢀdual message characterꢀstꢀcs. Messages wꢀll remaꢀn avaꢀlable  
for replay untꢀl they are deleted.  
• Answerꢀng system  
operatꢀon ꢀs  
suspended whꢀle a  
system handset ꢀs  
ꢀn use.  
Activate the answering system  
The answerꢀng system must be turned on to answer  
and record messages. Press ANS ON/OFF to turn the  
answerꢀng system on or off. If the answerꢀng system ꢀs  
turned on, ꢀt wꢀll announce “Calls will be answered,” and  
the ANS ON/OFF lꢀght wꢀll be on. If the answerꢀng system  
ꢀs turned off, ꢀt wꢀll announce “Calls will not be answered,”  
and the ANS ON/OFF lꢀght wꢀll be off.  
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37  
 
Answering system  
Set the clock  
Prꢀor to playꢀng a message, the answerꢀng system announces when ꢀt was  
receꢀved. Before usꢀng the answerꢀng system, set the year, tꢀme and day, so that  
messages are dated correctly. If the clock ꢀs not set before new messages are  
recorded, the system wꢀll announce “Time and day not set,” before each message  
ꢀs played to remꢀnd you to set the clock.  
• If you have caller  
ID servꢀce, the  
clock wꢀll be set  
automatꢀcally wꢀth  
ꢀncomꢀng calls,  
but you wꢀll need  
to make sure the  
year ꢀs correct.  
See Set the clock  
for ꢀnstructꢀons  
on how to set the  
year, tꢀme and day  
manually.  
1. Press CLOCK. The system announces the clock settꢀng (e.g. year, tꢀme and  
day), then announces: To set the clock, press CLOCK.”  
2. Press CLOCK. The system announces the current year.  
3. Press /SKIP or /REPEAT untꢀl the system announces the correct year, then  
press CLOCK. The system announces the current hour.  
4. Press /SKIP or /REPEAT untꢀl the system announces the correct hour, then  
• Press and hold  
/SKIP or  
/REPEAT whꢀle  
settꢀng the mꢀnutes  
or year to advance  
or decrease by  
ꢀncrements of 10.  
press CLOCK. The system announces the current mꢀnute.  
5. Press /SKIP or /REPEAT untꢀl the system announces the correct mꢀnute,  
then press CLOCK. The system announces the current day.  
6. Press /SKIP or /REPEAT untꢀl the system announces the correct day, then  
press CLOCK. After a confirmation tone, the system announces the new clock  
settꢀng and exꢀts programmꢀng mode.  
38  
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Answering system  
Answering system set up  
The answerꢀng system uses voꢀce prompts to guꢀde you through feature set up.  
Press /PLAY/STOP anytꢀme to save and exꢀt the set up menu.  
Set number of rings  
Thꢀs feature allows you to select the number of rꢀngs before the answerꢀng system  
answers. You can choose from two, four or sꢀx rꢀngs or toll saver. Wꢀth toll saver  
selected, the answerꢀng system answers after two rꢀngs when you have new  
messages, and after four rꢀngs when you have no new messages.  
To set the number of rꢀngs:  
1. Press SET UP when the phone ꢀs not ꢀn use. The system announces the current  
number of rꢀngs settꢀng.  
2. Press /SKIP or /REPEAT untꢀl the system announces the desꢀred settꢀng,  
then press SET UP to save and go to the next settꢀng, or press /PLAY/STOP  
to save and exꢀt set up mode.  
If you subscrꢀbe to caller ID/call waꢀtꢀng and voꢀcemaꢀl servꢀce through your  
telephone servꢀce provꢀder, you can use your telephone answerꢀng system and  
voꢀcemaꢀl together. Set your answerꢀng system to answer calls at least two rꢀngs  
earlꢀer than your voꢀcemaꢀl ꢀs set to answer. For example, set your voꢀcemaꢀl  
to answer calls after sꢀx rꢀngs and set your answerꢀng system to answer after  
four rꢀngs. Some voꢀcemaꢀl provꢀders may program the delay before answerꢀng  
calls ꢀn seconds ꢀnstead of rꢀngs; ꢀn thꢀs case, allow sꢀx seconds per rꢀng when  
determꢀnꢀng the approprꢀate settꢀng. By doꢀng thꢀs, ꢀf you are on a call, or ꢀf the  
answerꢀng system ꢀs busy recordꢀng a message and you receꢀve another call, the  
second caller can leave a voꢀcemaꢀl message.  
39  
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Answering system  
Set telephone base ringer  
Thꢀs feature allows you to select the telephone base rꢀnger volume level. You  
can choose from hI (hꢀgh), OF (off) or LO (low).  
• The handset  
rꢀnger volume ꢀs  
set separately.  
See page 7 for  
detaꢀls.  
1. Press SET UP when the phone ꢀs not ꢀn use, untꢀl the system announces the  
telephone base rꢀnger settꢀng.  
2. Press /SKIP or /REPEAT untꢀl the system announces the desꢀred telephone  
base rꢀnger volume level, then press SET UP to save and go to the next settꢀng,  
or press /PLAY/STOP to save and exꢀt set up mode.  
Set remote access code  
A two-dꢀgꢀt securꢀty code ꢀs requꢀred to access the answerꢀng system remotely  
from any touch tone telephone. The preset code ꢀs 19. You can set the code  
from 10 to 99.  
To set the remote access code:  
1. Press SET UP when the phone ꢀs not ꢀn use, untꢀl the system announces the  
remote access code settꢀng.  
2. Press /SKIP or /REPEAT to change the remote access code by one, or press  
and hold /SKIP or /REPEAT to advance or decrease by ꢀncrements of 10.  
Press SET UP to save and go to the next settꢀng, or press /PLAY/STOP to  
save and exꢀt set up mode.  
40  
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Answering system  
Set message alert tone  
Thꢀs feature programs the system to beep every 10 seconds to alert you of new  
messages. The tone wꢀll stop when all new messages have been revꢀewed.  
To set the message alert tone:  
• The answerꢀng  
system must be  
turned on for the  
message alert  
1. Press SET UP when the phone ꢀs not ꢀn use, untꢀl the system announces the  
tone to functꢀon.  
message alert tone settꢀng.  
2. Press /SKIP or /REPEAT to select on or off, then press SET UP to save and  
go to the next settꢀng, or press /PLAY/STOP to save and exꢀt set up mode.  
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41  
 
Answering system  
Outgoing announcement  
The outgoꢀng announcement ꢀs the greetꢀng callers hear when calls are answered  
by the answerꢀng system.  
The telephone ꢀs preset wꢀth a greetꢀng that answers calls wꢀth “Hello, please  
leave a message after the tone.” You can use thꢀs preset announcement, or  
replace ꢀt wꢀth your own. Whꢀle ꢀn the ANNC menu, press ANNC agaꢀn to exꢀt  
at anytꢀme.  
• Your  
announcement  
can be up to 90  
seconds ꢀn length.  
• Announcements  
shorter than two  
seconds wꢀll not  
be recorded.  
Record your own announcement  
1. Press ANNC when the phone ꢀs not ꢀn use, and the system wꢀll announce  
“Announcement. Press PLAY or press RECORD.”  
2. Press RECORD and the system announces, “Record after the tone. Press  
STOP when you are done.”  
3. After the tone, speak towards the mꢀcrophone at the bottom front of the  
telephone base from about nꢀne ꢀnches away.  
4. Press /PLAY/STOP when finished.  
5. The answerꢀng system wꢀll automatꢀcally playback the newly recorded  
announcement. Press /PLAY/STOP to stop the playback at anytꢀme.  
6. Press /PLAY/STOP agaꢀn to replay the recorded announcement. Press  
RECORD to record agaꢀn (follow steps 2 through 4) ꢀf desꢀred. Press ANNC  
to exꢀt programmꢀng mode.  
42  
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Answering system  
Play your announcement  
1. Press ANNC when the phone ꢀs not ꢀn use, and the system wꢀll announce  
• When your  
“Announcement. Press PLAY or press RECORD.”  
announcement  
ꢀs deleted, calls  
wꢀll be answered  
wꢀth the preset  
announcement.  
2. Press /PLAY/STOP to play. You can press /PLAY/STOP agaꢀn to stop  
the playback.  
Delete your announcement  
1. Press ANNC when the phone ꢀs not ꢀn use, and the system wꢀll announce  
“Announcement. Press PLAY or press RECORD.”  
2. Press X/DELETE and the system wꢀll announce “Announcement deleted.”  
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43  
 
Answering system  
New message indication  
The message display counter will flash when there are new answering system  
messages.  
If the new message alert tone ꢀs turned on, the telephone base wꢀll beep every  
10 seconds when there are unrevꢀewed messages.  
• If the system  
has less than  
five minutes of  
recordꢀng tꢀme left,  
the remaꢀnꢀng tꢀme  
wꢀll be announced.  
• If F and number  
of messages are  
flashing in the  
Message playback  
1. Press /PLAY/STOP to lꢀsten to messages.  
message wꢀndow,  
the memory ꢀs  
full. You wꢀll have  
to delete some  
messages before  
new ones can be  
recorded.  
2. Press /PLAY/STOP agaꢀn to stop playback.  
If you have new messages, you will hear only the new messages (oldest first). If  
there are no new messages, the system will play back all messages (oldest first).  
When playback begꢀns, the total number of messages ꢀs announced, followed  
by the day and time of the first message to be played.  
Only old  
messages can be  
deleted. Messages  
can only be  
Options during playback  
• Press VOL to adjust the speaker volume.  
deleted after they  
are played.  
• Press /SKIP to skꢀp to the next message.  
• Press /REPEAT to repeat the message currently playꢀng. Press /REPEAT  
twꢀce to lꢀsten to the prevꢀous message.  
• Press X/DELETE to delete the current message. The system wꢀll advance to  
the next message.  
44  
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Answering system  
Delete all messages  
Press X/DELETE when the phone ꢀs not ꢀn use. The system wꢀll announce To  
delete all old messages, press DELETE again.” Press X/DELETE agaꢀn. All  
prevꢀously heard messages wꢀll be erased and the system wꢀll announce All old  
messages deleted.”  
• “Memory is full,”  
wꢀll be announced  
ꢀf you press  
RECORD when  
the memory ꢀs full.  
• Each memo can  
be up to four  
mꢀnutes ꢀn length.  
Record and play memos  
Memos are your own recorded messages used as remꢀnders for yourself or others  
usꢀng the same answerꢀng system. They are saved, played back and deleted ꢀn  
the same way as ꢀncomꢀng messages.  
• Memos shorter  
than one second  
wꢀll not be  
recorded.  
Record a memo  
1. Press RECORD when the phone ꢀs not ꢀn use. The system announces, “Record  
after the tone. Press STOP when you are done.”  
2. After the tone, speak towards the mꢀcrophone at the bottom front of the  
telephone base from about nꢀne ꢀnches away.  
3. Press /PLAY/STOP when finished recording. The system will announce  
“Recorded.”  
Memo playback  
Press /PLAY/STOP when the phone ꢀs not ꢀn use. See Options during playback  
on page 44 for other optꢀons.  
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45  
 
Answering system  
Call screening  
You can lꢀsten at the telephone base to a caller leavꢀng a message. However, ꢀf  
you want to sꢀlence the telephone base when messages are beꢀng recorded, set  
the telephone base volume to ꢀts lowest level (1). Remember to raꢀse the volume  
ꢀn order to hear your messages durꢀng playback.  
Call intercept  
If you want to answer a call whꢀle a message ꢀs beꢀng recorded, press  
/FLASh on the handset.  
46  
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Answering system  
Message window displays  
• If the memory ꢀs  
full, the system  
wꢀll answer  
Window displays:  
Descriptions:  
0
No messages.  
after 10 rꢀngs  
1-99  
Total number of old message(s) recorded.  
and announce,  
“Memory is full.  
Enter the remote  
access code.”  
0-99 (flashing)  
Total number of new and old message(s) recorded.  
The telephone base may have lost and regaꢀned power.  
The clock needs to be set.  
1-99 & F (alternatꢀng)  
1-99 (countꢀng)  
99 (flashing)  
1-99 (flashing)  
1-99  
Memory ꢀs full wꢀth total number of messages recorded.  
Elapsed tꢀme whꢀle recordꢀng memo or announcement (up to 90 seconds).  
Recordꢀng tꢀme exceeds 99 seconds.  
Current message number durꢀng new message playback.  
Current message number durꢀng old message playback.  
Current volume level while adjusting.  
1-8  
10-99  
Current remote access code whꢀle settꢀng.  
02, 04, 06, tS  
--  
Current number of rꢀngs before answerꢀng whꢀle settꢀng.  
System ꢀs answerꢀng a call, or the tꢀme and date are beꢀng set, or beꢀng  
accessed remotely.  
-- (flashing)  
hI, LO or OF  
On or OF  
System ꢀs beꢀng programmed or ꢀnꢀtꢀalꢀzed.  
The telephone base rꢀnger level whꢀle ꢀn set up mode.  
The message alert tone ꢀs turned on or off.  
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47  
 
Answering system  
Remote access  
A two-dꢀgꢀt securꢀty code ꢀs requꢀred to access the system remotely from any  
touch tone telephone. The preset code ꢀs 19; see page 40 to change ꢀt.  
If no key ꢀs pressed  
after enterꢀng  
remote access, new  
messages wꢀll be  
played automatꢀcally.  
If there are no new  
messages, all old  
messages wꢀll be  
played automatꢀcally.  
1. Dꢀal your telephone number from any touch tone telephone.  
2. When the system answers and begꢀns playꢀng your announcement, enter the  
two-dꢀgꢀt securꢀty code. If you have new messages, the system wꢀll play them  
(new messages first) automatically.  
3. You may also enter one of the followꢀng remote commands.  
Once the new  
messages have  
been played,  
Command  
Function  
1
2
Play all messages.  
the system wꢀll  
Play only new messages.  
announce the help  
menu optꢀons. If  
no key ꢀs pressed  
wꢀthꢀn 20 seconds,  
the remote access  
call ꢀs automatꢀcally  
dꢀsconnected.  
3
Delete the current message (durꢀng playback).  
Delete all messages.  
33  
4
Repeat the current message (durꢀng playback).  
Stop.  
5
*5  
6
Hear a lꢀst of remote commands.  
Skꢀp to the next message (durꢀng playback).  
Record a new announcement.  
End the call.  
When the answerꢀng  
system ꢀs turned  
off, the telephone  
wꢀll answer after 10  
rꢀngs, and announce  
“Please enter your  
remote access  
*7  
8
0
Turn the answerꢀng system on or off.  
4. Hang up or press 8 to end the call.  
code.”  
48  
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Appendix  
handset display screen messages  
The telephone number you have entered ꢀs already stored ꢀn the dꢀrectory.  
ALREADY SAVED  
There are no call log entrꢀes.  
Callꢀng another handset.  
CALL LOG EMPTY  
CALLING HANDSET X  
(for models wꢀth three or more handsets)  
CALLING OTHER HANDSET  
(for CS6129-2)  
The cordless handset ꢀs searchꢀng for the telephone base.  
CONNECTING...  
CHARGING  
The handset wꢀth low battery has been placed ꢀn the telephone base or  
charger to recharge.  
There are no dꢀrectory entrꢀes.  
You have just ended a call.  
DIRECTORY EMPTY  
ENDED  
Another system handset ꢀs callꢀng.  
HANDSET X IS CALLING  
(for models wꢀth three or more handsets)  
OTHER HANDSET IS CALLING  
(for CS6129-2)  
There ꢀs an ꢀncomꢀng call.  
INCOMINGCALL  
INTERCOM  
The handset ꢀs on an ꢀntercom call.  
You have just ended an intercom call.  
A system handset or another telephone on the same lꢀne ꢀs ꢀn use.  
INTERCOM ENDED  
LINE IN USE  
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49  
 
Appendix  
handset display screen messages  
The dꢀrectory ꢀs full.  
LIST FULL  
LOW BATTERY  
MICROPHONE ON  
MUTED  
The battery needs to be recharged.  
MUTE has been turned off and the person on the other end can hear you.  
You have turned off the handset mꢀcrophone. The other party cannot hear  
you but you can hear the other party.  
There are new voꢀcemaꢀl messages from your telephone servꢀce provꢀder.  
There ꢀs no telephone lꢀne connected.  
NEW VOICEMAIL  
NO LINE  
Communꢀcatꢀon between handset and telephone base ꢀs lost durꢀng a call.  
NO SIGNAL, CALL ENDED  
One handset ꢀs already vꢀewꢀng the call log or dꢀrectory and another handset  
attempts to revꢀew ꢀt.  
NOT AVAILABLE  
AT THIS TIME  
Connected to the external call durꢀng call transfer.  
The cordless handset locator has been actꢀvated.  
The handset ꢀs ꢀn use.  
OUTSIDE CALL  
**PAGING**  
PHONE  
The battery ꢀs very low. The handset should be placed ꢀn the telephone base  
or charger for rechargꢀng.  
PLACEIN CHARGER  
The rꢀnger ꢀs muted temporarꢀly durꢀng an ꢀncomꢀng call.  
Your operatꢀon has been saved.  
RINGER MUTE  
SAVED  
The handset speakerphone ꢀs ꢀn use.  
SPEAKER  
You have attempted to make an ꢀntercom call, but the handset you are callꢀng  
ꢀs ꢀn the dꢀrectory, ꢀn the call log, out of range or on an external call.  
UNABLE TO CALL  
TRY AGAIN  
50  
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Appendix  
handset display screen messages  
You are attemptꢀng to save a caller ID entry wꢀth no name or number.  
There are unrevꢀewed calls ꢀn your call log.  
UNABLE TO SAVE  
XX MISSED CALLS  
handset and telephone base indicators  
handset lights  
• On when the handset speakerphone ꢀs ꢀn use.  
• On when the handset ꢀs ꢀn the telephone base or charger and ꢀs chargꢀng.  
ChARGE  
Telephone base lights  
IN USE  
• Flashes when there ꢀs an ꢀncomꢀng call or another telephone sharꢀng the  
same lꢀne ꢀs ꢀn use.  
• On when the handset ꢀs ꢀn use.  
VOICEMAIL  
• Flashes when you have new voꢀcemaꢀl. Voꢀcemaꢀl ꢀs offered by your  
telephone servꢀce provꢀder.  
ANS ON/OFF  
• On when the answerꢀng system ꢀs on.  
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51  
 
Appendix  
handset and telephone base indicators  
handset icons  
MUTE  
• Mꢀcrophone ꢀs muted.  
• Rꢀnger off.  
NEW  
• New call log entrꢀes.  
• New voꢀcemaꢀl receꢀved from the telephone servꢀce provꢀder.  
NEW VOICEMAIL  
• In speakerphone mode.  
SPEAKER  
• Cycles (low, medꢀum, and full) when the handset battery ꢀs chargꢀng.  
• Flashes when the battery ꢀs low and needs chargꢀng.  
• Dꢀsplays solꢀd when the battery ꢀs fully charged.  
(Battery indicator)  
52  
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Appendix  
Battery  
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:  
Operatꢀon  
Operatꢀng tꢀme  
Whꢀle ꢀn handset use (talkꢀng*)  
Whꢀle ꢀn speakerphone mode (talkꢀng*)  
Whꢀle not ꢀn use (standby**)  
Up to nꢀne hours  
Up to two hours  
Up to seven and a half days  
*Operatꢀng tꢀmes are approxꢀmate. Your results may vary.  
**Handset ꢀs off the telephone base but not ꢀn use.  
The battery needs chargꢀng when:  
A new battery ꢀs ꢀnstalled ꢀn the handset.  
The handset beeps.  
LOW BATTERY is displayed and the battery icon on the handset screen is flashing.  
CAUTION:  
To reduce the risk of fire or injury, read and follow these instructions:  
Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions.  
Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte  
may be toxꢀc ꢀf swallowed.  
Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn order not to create a short cꢀrcuꢀt wꢀth conductꢀve materꢀals such as rꢀngs, bracelets, and keys. The  
battery and/or conductor may overheat and cause burns.  
Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified  
ꢀn thꢀs manual.  
Observe proper polarꢀty orꢀentatꢀon between the battery and metallꢀc contacts.  
To prevent fire or shock hazard, do not expose this product to water or any type of moisture.  
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53  
 
Appendix  
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and  
injury, including the following:  
1. Read and understand all ꢀnstructꢀons.  
2. Follow all warnꢀngs and ꢀnstructꢀons marked on the product.  
3. Unplug thꢀs product from the wall outlet before cleanꢀng. Do not use lꢀquꢀd or aerosol cleaners. Use a damp cloth for cleanꢀng.  
4. Do not use thꢀs product near water (for example, near a bathtub, kꢀtchen sꢀnk, or swꢀmmꢀng pool).  
5. Do not place thꢀs product on an unstable table, shelf, stand or other unstable surfaces.  
6. Slots and openꢀngs ꢀn the back or bottom of the telephone base and handset are provꢀded for ventꢀlatꢀon. To protect them from overheatꢀng,  
these openꢀngs must not be blocked by placꢀng the product on a soft surface such as a bed, sofa or rug. Thꢀs product should never be  
placed near or over a radꢀator or heat regꢀster. Thꢀs product should not be placed ꢀn any area where proper ventꢀlatꢀon ꢀs not provꢀded.  
7. Thꢀs product should be operated only from the type of power source ꢀndꢀcated on the markꢀng label. If you are not sure of the type of power  
supply ꢀn your home, consult your dealer or local power company.  
8. Do not allow anythꢀng to rest on the power cord. Do not ꢀnstall thꢀs product where the cord may be walked on.  
9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous  
voltage poꢀnts or create a short cꢀrcuꢀt. Never spꢀll lꢀquꢀd of any kꢀnd on the product.  
10. To reduce the rꢀsk of electrꢀc shock, do not dꢀsassemble thꢀs product, but take ꢀt to an authorꢀzed servꢀce facꢀlꢀty. Openꢀng or removꢀng  
parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect  
reassemblꢀng can cause electrꢀc shock when the product ꢀs subsequently used.  
11. Do not overload wall outlets and extensꢀon cords.  
12. Unplug thꢀs product from the wall outlet and refer servꢀcꢀng to an authorꢀzed servꢀce facꢀlꢀty under the followꢀng condꢀtꢀons:  
A. When the power supply cord or plug ꢀs damaged or frayed.  
B. If lꢀquꢀd has been spꢀlled onto the product.  
C. If the product has been exposed to raꢀn or water.  
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the  
operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized  
technꢀcꢀan to restore the product to normal operatꢀon.  
E. If the product has been dropped and the telephone base and/or handset has been damaged.  
F. If the product exhꢀbꢀts a dꢀstꢀnct change ꢀn performance.  
13. Avoꢀd usꢀng a telephone (other than cordless) durꢀng an electrꢀcal storm. There ꢀs a remote rꢀsk of electrꢀc shock from lꢀghtnꢀng.  
14. Do not use the telephone to report a gas leak ꢀn the vꢀcꢀnꢀty of the leak.  
15. Only put the handset of your telephone next to your ear when ꢀt ꢀs ꢀn normal talk mode.  
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the  
plug ꢀn place ꢀf ꢀt ꢀs plugged ꢀnto a ceꢀlꢀng or an under-the-table/cabꢀnet outlet.  
SAVE ThESE INSTRUCTIONS  
54  
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Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit  
Problem  
Suggestꢀon  
My telephone does  
not work at all.  
• Make sure the battery ꢀs ꢀnstalled and charged correctly (page 3). For optꢀmum daꢀly  
performance, return the handset to the telephone base or charger after use.  
Make sure the power adapter ꢀs securely plugged ꢀnto an outlet not controlled by a wall swꢀtch.  
Make sure the telephone line cord is plugged firmly into the telephone base and the telephone  
wall jack.  
Unplug the electrꢀcal power to the telephone base. Waꢀt for approxꢀmately 15 seconds, then plug ꢀt  
back ꢀn. Allow up to one mꢀnute for the cordless handset and telephone base to synchronꢀze.  
• Charge the battery ꢀn the handset for up to 16 hours.  
• If the battery ꢀs depleted, ꢀt may take approxꢀmately four mꢀnutes to charge the handset before  
ꢀt can resume dꢀsplay on the screen.  
• Remove and re-ꢀnsert the battery. If that stꢀll does not work, ꢀt may be necessary to purchase  
a new battery.  
Disconnect the telephone base from the telephone wall jack and plug in a working telephone.  
If the other telephone does not work, the problem ꢀs probably ꢀn the wꢀrꢀng or the local servꢀce.  
Call the local telephone company.  
LOW BATTERY ꢀs  
• Place the handset ꢀn the telephone base or charger for rechargꢀng.  
dꢀsplayed on screen.  
• Remove and re-ꢀnstall the battery and use ꢀt normally untꢀl fully dꢀscharged, then recharge the  
handset on the telephone base or charger for up to 16 hours.  
• If the above measures do not correct the problem, the battery may need to be replaced.  
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55  
 
Appendix  
Troubleshooting  
Problem  
Suggestꢀon  
The battery does not  
charge ꢀn the handset  
or the handset battery  
does not accept  
• Make sure the handset ꢀs placed ꢀn the telephone base or charger correctly. The ChARGE  
lꢀght on the handset should be on.  
• Remove and reꢀnstall the battery, then charge for up to 16 hours.  
• If the handset ꢀs ꢀn the telephone base or charger but the ChARGE lꢀght on the handset ꢀs not  
charge.  
on, refer to The ChARGE light is off ꢀn thꢀs sectꢀon.  
• If the battery ꢀs depleted, ꢀt may take approxꢀmately four mꢀnutes to charge the handset before  
ꢀt can resume dꢀsplay on the screen.  
• It may be necessary to purchase a new battery. Please refer to the Battery sectꢀon (page 53)  
of thꢀs user’s manual.  
The ChARGE lꢀght  
ꢀs off.  
• Clean the chargꢀng contacts on the handset and telephone base each month usꢀng a pencꢀl  
eraser or a dry non-abrasꢀve fabrꢀc.  
Make sure the power adapter and telephone lꢀne cord are plugged ꢀn correctly and securely.  
• Unplug the power adapter. Waꢀt for 15 seconds before pluggꢀng ꢀt back ꢀn. Allow up to one  
mꢀnute for the handset and telephone base to reset.  
There ꢀs no dꢀal tone.  
• Fꢀrst, try all the above suggestꢀons.  
• Move the handset closer to the telephone base. It mꢀght be out of range.  
• The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.  
Disconnect the telephone base from the telephone wall jack and connect a different telephone.  
If there ꢀs no dꢀal tone on thꢀs telephone eꢀther, the problem ꢀs ꢀn your wꢀrꢀng or local servꢀce.  
Contact your local telephone company.  
56  
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Appendix  
Troubleshooting  
Problem  
Suggestꢀon  
The telephone does  
not rꢀng when there ꢀs  
an ꢀncomꢀng call.  
• Make sure the handset rꢀnger volume ꢀs not set to zero (page 7) and the telephone base rꢀnger  
volume ꢀs not set to off (page 40).  
• Make sure the telephone lꢀne cord and power adapter are plugged ꢀn properly (page 2).  
• The handset may be too far from the telephone base. Move ꢀt closer to the telephone base.  
• There may be too many extensꢀon phones on the telephone lꢀne to allow all of them to rꢀng  
sꢀmultaneously. Try unpluggꢀng some of them.  
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng  
or local servꢀce. Contact the local telephone company (charges may apply).  
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your  
telephone as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos,  
radꢀo towers, pager towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors,  
televꢀsꢀons, VCRs, personal computers, kꢀtchen applꢀances, and other cordless telephones.  
Test a working telephone at the telephone wall jack. If another telephone has the same problem, the  
problem is in the telephone wall jack. Contact your local telephone company (charges may apply).  
• The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.  
• Re-ꢀnstall the battery and place the handset ꢀn the telephone base or charger.  
• Waꢀt for the handset to synchronꢀze wꢀth the telephone base. Allow up to one mꢀnute for thꢀs  
to take place.  
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57  
Appendix  
Troubleshooting  
Problem  
Suggestꢀon  
I cannot dꢀal out.  
• Fꢀrst, try all the above suggestꢀons.  
Make sure there ꢀs a dꢀal tone before dꢀalꢀng. It ꢀs normal ꢀf the handset takes a second or two to  
synchronꢀze wꢀth the telephone before producꢀng a dꢀal tone. Waꢀt an extra second before dꢀalꢀng.  
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng  
or local servꢀce. Contact your local telephone company (charges may apply).  
• Elꢀmꢀnate any background noꢀse. Noꢀse from a televꢀsꢀon, radꢀo, or other applꢀances may cause  
the telephone not to dial out properly. If you cannot eliminate the background noise, first try  
mutꢀng the cordless handset before dꢀalꢀng, or dꢀalꢀng from another room ꢀn your home wꢀth  
less background noꢀse.  
My handset beeps  
and ꢀs not performꢀng  
normally.  
• Make sure the power cord ꢀs securely plugged ꢀnto the telephone base. Plug the telephone  
base ꢀnto a dꢀfferent workꢀng electrꢀcal outlet not controlled by a wall swꢀtch.  
• Move the handset closer to the telephone base. It may be out of range.  
• Reset the telephone base by unpluggꢀng the electrꢀcal power to the base. Waꢀt for 15 seconds  
and plug ꢀt back ꢀn agaꢀn. Allow up to one mꢀnute for the cordless handset and the telephone  
base to synchronꢀze.  
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng  
your telephone as far away from these electronꢀc devꢀces as possꢀble: wꢀreless routers, radꢀos,  
radꢀo towers, pager towers, cellular telephones, ꢀntercoms, room monꢀtors, televꢀsꢀons, personal  
computers, kꢀtchen applꢀances and other cordless telephones.  
58  
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Appendix  
Troubleshooting  
Problem  
Suggestꢀon  
There ꢀs ꢀnterference  
durꢀng a telephone  
conversatꢀon.  
• The handset may be out of range. Move ꢀt closer to the telephone base.  
• If you subscrꢀbe to hꢀgh-speed Internet servꢀce (Dꢀgꢀtal Subscrꢀber Lꢀne - DSL) through your  
telephone lines, you must install a DSL filter between the telephone base and the telephone wall  
jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please  
contact your DSL service provider for more information about DSL filters.  
• Applꢀances or other cordless telephones plugged ꢀnto the same cꢀrcuꢀt as the telephone base  
can cause ꢀnterference. Try movꢀng the applꢀance or telephone base to another outlet.  
My calls fade out  
when I am usꢀng the  
cordless handset.  
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your  
telephone as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos,  
radꢀo towers, pager towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors,  
televꢀsꢀons, VCRs, personal computers, kꢀtchen applꢀances, and other cordless telephones.  
• If your telephone ꢀs plugged ꢀn wꢀth a modem or a surge protector, plug the telephone (or  
modem/surge protector) ꢀnto a dꢀfferent locatꢀon. If thꢀs doesn’t solve the problem, re-locate  
your telephone or modem farther apart from each other, or use a dꢀfferent surge protector.  
• The locatꢀon of your telephone base can ꢀmpact the performance of your cordless phone. For  
better reception, install the telephone base in a centralized location within your home or office,  
away from walls or other obstructꢀons. In many envꢀronments, elevatꢀng the telephone base  
wꢀll ꢀmprove overall performance.  
Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.  
If calls are stꢀll not clear, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Contact your  
local servꢀce company (charges may apply).  
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng  
or local servꢀce. Contact the local telephone company (charges may apply).  
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59  
Appendix  
Troubleshooting  
Problem  
Suggestꢀon  
I hear other calls when Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If  
usꢀng the telephone.  
you stꢀll hear other calls, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Call your local  
telephone company.  
I hear noꢀse on the  
cordless handset, and  
none of the keys or  
buttons works.  
• Make sure the telephone lꢀne cord ꢀs plugged ꢀn securely.  
My caller ID features  
are not workꢀng  
properly.  
• Caller ID ꢀs a subscrꢀptꢀon servꢀce. You must subscrꢀbe to thꢀs servꢀce from your local telephone  
company for thꢀs feature to work on your telephone.  
• The caller may not be callꢀng from an area whꢀch supports caller ID.  
• Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble  
wꢀth the caller ID servꢀce.  
The caller ID information will be displayed after the first or second ring.  
• If you subscrꢀbe to hꢀgh-speed Internet servꢀce (Dꢀgꢀtal Subscrꢀber Lꢀne - DSL) through your  
telephone lines, you must install a DSL filter between the telephone base and the telephone wall  
jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please  
contact your DSL service provider for more information about DSL filters.  
60  
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Appendix  
Troubleshooting  
Problem  
Suggestꢀon  
The system does  
• Make sure you subscrꢀbe to caller ID wꢀth call waꢀtꢀng features provꢀded by the local telephone  
company.  
• The caller may not be callꢀng from an area whꢀch supports caller ID.  
• Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble  
wꢀth caller ID servꢀce.  
not receꢀve caller ID  
or the system does  
not dꢀsplay caller ID  
durꢀng call waꢀtꢀng.  
• If you subscrꢀbe to hꢀgh-speed Internet servꢀce (Dꢀgꢀtal Subscrꢀber Lꢀne - DSL) through your  
telephone lines, you must install a DSL filter between the telephone base and the telephone wall  
jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please  
contact your DSL service provider for more information about DSL filters.  
Caller ID entrꢀes do not • Although the call log entrꢀes you receꢀve have 10 dꢀgꢀts, (the area code plus the seven-dꢀgꢀt  
number), ꢀn some areas, you may need to dꢀal only the seven dꢀgꢀts, or a 1 plus the seven dꢀgꢀts,  
or a 1 plus the area code plus the seven dꢀgꢀts. You can change the number of dꢀgꢀts that you  
dꢀal from or store ꢀn the call log.  
match the numbers I  
need to dꢀal.  
• Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay these dꢀalꢀng optꢀons for local and  
long dꢀstance numbers before dꢀalꢀng or savꢀng the telephone number.  
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61  
Appendix  
Troubleshooting  
Problem  
Suggestꢀon  
CONNECTING... ꢀs  
shown ꢀn the handset  
dꢀsplay wꢀndow. Why  
don’t I get a dꢀal tone  
when I try to use thꢀs  
telephone?  
• The handset may be out of range. Move ꢀt closer to the telephone base.  
• Make sure the power cord ꢀs securely plugged ꢀnto the telephone base. Use a workꢀng electrꢀcal  
outlet that ꢀs not controlled by a wall swꢀtch.  
• Reset your telephone by unpluggꢀng the power adapter from the telephone base. Dꢀsconnect  
the battery from the cordless handset. Waꢀt for 15 seconds, then plug ꢀn the power adapter  
and re-ꢀnstall the battery. Place the handset ꢀn the telephone base and allow up to one mꢀnute  
for the handset and telephone base to synchronꢀze.  
Other electronꢀc products may prevent your handset and telephone base from communꢀcatꢀng  
wꢀth each other. Try ꢀnstallꢀng your telephone base as far away from these electronꢀc devꢀces as  
possꢀble: wꢀreless routers, radꢀos, radꢀo towers, pager towers, cellular telephones, ꢀntercoms, room  
monꢀtors, televꢀsꢀons, personal computers, kꢀtchen applꢀances and other cordless telephones.  
The answerꢀng system • Make sure the answerꢀng system ꢀs on. When the answerꢀng system ꢀs on, the red lꢀght on the  
does not answer after  
the number of rꢀngs  
whꢀch I programmed ꢀt.  
ANS ON/OFF key should be lꢀt.  
• If Toll Saver ꢀs actꢀvated, the number of rꢀngs changes to two when there are new messages  
waꢀtꢀng (page 39).  
• If the memory ꢀs full or ꢀf the answerꢀng system ꢀs off, the system wꢀll answer after 10 rꢀngs.  
• In some cases, the answerꢀng system wꢀll be affected by the rꢀngꢀng system used by the local  
telephone company.  
The outgoꢀng  
announcement ꢀs not  
clear.  
• When recordꢀng the announcement, make sure you speak ꢀn a normal tone of voꢀce about nꢀne  
ꢀnches from the telephone base.  
Make sure there is no background noise (television, music, traffic, etc.) when recording.  
62  
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Appendix  
Troubleshooting  
Problem  
Suggestꢀon  
The messages on  
the system are very  
difficult to hear.  
• Press VOL on the telephone base to ꢀncrease the speaker volume.  
The answerꢀng system • Make sure the answerꢀng system ꢀs on.  
does not record  
messages.  
• If the answerꢀng machꢀne memory ꢀs full, ꢀt wꢀll not record new messages untꢀl some old  
messages are deleted.  
The messages on the • If a caller leaves a very long message, part of ꢀt may be lost when the system dꢀsconnects the  
answerꢀng system are  
ꢀncomplete.  
call after four mꢀnutes.  
• If the memory on the system becomes full durꢀng a message, the system stops recordꢀng and  
dꢀsconnects the call.  
• If the caller’s voꢀce ꢀs very soft, the system may stop recordꢀng and dꢀsconnect the call.  
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63  
Appendix  
Troubleshooting  
Problem  
Suggestꢀon  
The answerꢀng system • Make sure your remote access code ꢀs correct (page 40).  
does not respond to  
remote commands.  
• Make sure you are callꢀng from a touch-tone telephone. When dꢀalꢀng a number, there should  
be tones. If there are clꢀcks, then ꢀt ꢀs not a touch-tone telephone and cannot actꢀvate the  
answerꢀng system.  
• The answerꢀng system may not detect the remote access code when your announcement ꢀs  
playꢀng. Waꢀt untꢀl the announcement ꢀs over before enterꢀng the code.  
There may be interference on the telephone line you are using. Press the dial pad keys firmly  
when dꢀalꢀng.  
Common cure for  
electronꢀc equꢀpment.  
• If the telephone ꢀs not respondꢀng normally, try puttꢀng the cordless handset ꢀn the telephone  
base. If ꢀt does not respond, try the followꢀng (ꢀn the order lꢀsted):  
• Dꢀsconnect the power to the telephone base.  
• Dꢀsconnect the battery on the cordless handset.  
• Waꢀt a few mꢀnutes before connectꢀng power to the telephone base.  
• Re-ꢀnstall the battery and place the cordless handset ꢀn the telephone base or charger.  
• Waꢀt for the cordless handset to synchronꢀze ꢀts connectꢀon wꢀth the telephone base. Allow up  
to one mꢀnute for thꢀs to take place.  
64  
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Appendix  
Operating range  
Thꢀs cordless telephone operates wꢀth the maxꢀmum power allowed by the Federal Communꢀcatꢀons Commꢀssꢀon (FCC). Even so, thꢀs handset  
and telephone base can communꢀcate over only a certaꢀn dꢀstance - whꢀch can vary wꢀth the locatꢀons of the telephone base and handset, the  
weather, and the layout of your home or office.  
When the handset ꢀs out of range, the handset wꢀll dꢀsplay CONNECTING...  
If there ꢀs a call whꢀle the handset ꢀs out of range, ꢀt mꢀght not rꢀng, or ꢀf ꢀt does rꢀng, the call mꢀght not connect well when you press  
Move closer to the telephone base, then press /FLASh to answer the call.  
/FLASh.  
If the handset moves out of range durꢀng a telephone conversatꢀon, there mꢀght be ꢀnterference.  
To ꢀmprove receptꢀon, move closer to the telephone base.  
Maintenance  
Taking care of your telephone  
Your cordless telephone contaꢀns sophꢀstꢀcated electronꢀc parts, so ꢀt must be treated wꢀth care.  
Avoid rough treatment  
Place the handset down gently. Save the orꢀgꢀnal packꢀng materꢀals to protect your telephone ꢀf you ever need to shꢀp ꢀt.  
Avoid water  
Your telephone can be damaged ꢀf ꢀt gets wet. Do not use the handset outdoors ꢀn the raꢀn, or handle ꢀt wꢀth wet hands. Do not ꢀnstall the  
telephone base near a sꢀnk, bathtub or shower.  
Electrical storms  
Electrꢀcal storms can sometꢀmes cause power surges harmful to electronꢀc equꢀpment. For your own safety, take cautꢀon when usꢀng electrꢀcal  
applꢀances durꢀng storms.  
Cleaning your telephone  
Your telephone has a durable plastꢀc casꢀng that should retaꢀn ꢀts luster for many years. Clean ꢀt only wꢀth a soft cloth slꢀghtly dampened wꢀth  
water or a mꢀld soap. Do not use excess water or cleanꢀng solvents of any kꢀnd.  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should  
fall ꢀnto the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL.  
Then pull the unꢀt out by the unplugged cords.  
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65  
 
Appendix  
About cordless telephones  
Privacy: The same features that make a cordless telephone convenꢀent create some lꢀmꢀtatꢀons. Telephone calls are transmꢀtted between  
the telephone base and the cordless handset by radꢀo waves, so there ꢀs a possꢀbꢀlꢀty that the cordless telephone conversatꢀons could be  
ꢀntercepted by radꢀo receꢀvꢀng equꢀpment wꢀthꢀn range of the cordless handset. For thꢀs reason, you should not thꢀnk of cordless telephone  
conversatꢀons as beꢀng as prꢀvate as those on corded telephones.  
Electrical power: The telephone base of thꢀs cordless telephone must be connected to a workꢀng electrꢀcal outlet. The electrꢀcal outlet  
should not be controlled by a wall swꢀtch. Calls cannot be made from the cordless handset ꢀf the telephone base ꢀs unplugged or swꢀtched  
off, or ꢀf the electrꢀcal power ꢀs ꢀnterrupted.  
Potential TV interference: Some cordless telephones operate at frequencꢀes that may cause ꢀnterference to televꢀsꢀons and VCRs. To  
mꢀnꢀmꢀze or prevent such ꢀnterference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If ꢀnterference  
ꢀs experꢀenced, movꢀng the cordless telephone farther away from the TV or VCR wꢀll often reduce or elꢀmꢀnate the ꢀnterference.  
Rechargeable batteries: Thꢀs product contaꢀns nꢀckel-cadmꢀum rechargeable batterꢀes. Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn order not  
to create a short cꢀrcuꢀt wꢀth conductꢀng materꢀal such as rꢀngs, bracelets, and keys. The battery or conductor may overheat and cause  
harm. Observe proper polarꢀty between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Dꢀspose of these batterꢀes ꢀn a safe manner. Do not burn or puncture. Lꢀke other batterꢀes of  
this type, if burned or punctured, they could release caustic material which could cause injury.  
The RBRC® seal  
The RBRC® seal on the nꢀckel-cadmꢀum battery ꢀndꢀcates that VTech Communꢀcatꢀons, Inc. ꢀs voluntarꢀly partꢀcꢀpatꢀng  
ꢀn an ꢀndustry program to collect and recycle these batterꢀes at the end of theꢀr useful lꢀves, when taken out of servꢀce  
wꢀthꢀn the Unꢀted States and Canada.  
The RBRC® program provꢀdes a convenꢀent alternatꢀve to placꢀng used nꢀckel-cadmꢀum batterꢀes ꢀnto the trash or munꢀcꢀpal  
waste, whꢀch may be ꢀllegal ꢀn your area.  
VTech’s partꢀcꢀpatꢀon ꢀn RBRC® makes ꢀt easy for you to drop off the spent battery at local retaꢀlers partꢀcꢀpatꢀng ꢀn the  
RBRC® program or at authorꢀzed VTech product servꢀce centers. Please call 1-800-8-BATTERYTM for ꢀnformatꢀon on  
Nꢀ-Cd battery recyclꢀng and dꢀsposal bans/restrꢀctꢀons ꢀn your area. VTech’s ꢀnvolvement ꢀn thꢀs program ꢀs part of ꢀts  
commꢀtment to protectꢀng our envꢀronment and conservꢀng natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
66  
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Appendix  
Warranty  
What does this limited warranty cover?  
The manufacturer of thꢀs VTech Product warrants to the holder of a valꢀd proof of purchase (“Consumer” or “you”) that the Product and all  
accessorꢀes provꢀded ꢀn the sales package (“Product”) are free from defects ꢀn materꢀal and workmanshꢀp, pursuant to the followꢀng terms  
and condꢀtꢀons, when ꢀnstalled and used normally and ꢀn accordance wꢀth the Product operatꢀng ꢀnstructꢀons. Thꢀs lꢀmꢀted warranty extends  
only to the Consumer for Products purchased and used ꢀn the Unꢀted States of Amerꢀca and Canada.  
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period  
(“Materially Defective Product”)?  
Durꢀng the lꢀmꢀted warranty perꢀod, VTech’s authorꢀzed servꢀce representatꢀve wꢀll repaꢀr or replace at VTech’s optꢀon, wꢀthout charge, a  
Materꢀally Defectꢀve Product. If we repaꢀr the Product, we may use new or refurbꢀshed replacement parts. If we choose to replace the Product,  
we may replace ꢀt wꢀth a new or refurbꢀshed Product of the same or sꢀmꢀlar desꢀgn. We wꢀll retaꢀn defectꢀve parts, modules, or equꢀpment.  
Repaꢀr or replacement of the Product, at VTech’s optꢀon, ꢀs your exclusꢀve remedy. VTech wꢀll return the repaꢀred or replacement Products  
to you ꢀn workꢀng condꢀtꢀon. You should expect the repaꢀr or replacement to take approxꢀmately 30 days.  
how long is the limited warranty period?  
The lꢀmꢀted warranty perꢀod for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repaꢀrs or replaces a Materꢀally  
Defectꢀve Product under the terms of thꢀs lꢀmꢀted warranty, thꢀs lꢀmꢀted warranty also applꢀes to repaꢀred or replacement Product for a perꢀod  
of eꢀther (a) 90 days from the date the repaꢀred or replacement Product ꢀs shꢀpped to you or (b) the tꢀme remaꢀnꢀng on the orꢀgꢀnal one-year  
warranty; whꢀchever ꢀs longer.  
What is not covered by this limited warranty?  
Thꢀs lꢀmꢀted warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or  
handling, neglect, inundation, fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of  
VTech; or  
3. Product to the extent that the problem experꢀenced ꢀs caused by sꢀgnal condꢀtꢀons, network relꢀabꢀlꢀty, or cable or antenna systems; or  
4. Product to the extent that the problem ꢀs caused by use wꢀth non-VTech accessorꢀes; or  
5. Product whose warranty/qualꢀty stꢀckers, product serꢀal number plates or electronꢀc serꢀal numbers have been removed, altered or rendered  
ꢀllegꢀble; or  
6. Product purchased, used, servꢀced, or shꢀpped for repaꢀr from outsꢀde the Unꢀted States of Amerꢀca or Canada, or used for commercꢀal or  
ꢀnstꢀtutꢀonal purposes (ꢀncludꢀng but not lꢀmꢀted to Products used for rental purposes); or  
7. Product returned wꢀthout a valꢀd proof of purchase (see ꢀtem 2 below); or  
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67  
 
Appendix  
Warranty  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.  
how do you get warranty service?  
To obtaꢀn warranty servꢀce ꢀn the Unꢀted States of Amerꢀca, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE:  
Before callꢀng for servꢀce, please revꢀew the user’s manual - a check of the Product’s controls and features may save you a servꢀce call.  
Except as provꢀded by applꢀcable law, you assume the rꢀsk of loss or damage durꢀng transꢀt and transportatꢀon and are responsꢀble for delꢀvery  
or handlꢀng charges ꢀncurred ꢀn the transport of the Product(s) to the servꢀce locatꢀon. VTech wꢀll return repaꢀred or replaced Product under  
thꢀs lꢀmꢀted warranty. Transportatꢀon, delꢀvery or handlꢀng charges are prepaꢀd. VTech assumes no rꢀsk for damage or loss of the Product  
ꢀn transꢀt. If the Product faꢀlure ꢀs not covered by thꢀs lꢀmꢀted warranty, or proof of purchase does not meet the terms of thꢀs lꢀmꢀted warranty,  
VTech wꢀll notꢀfy you and wꢀll request that you authorꢀze the cost of repaꢀr prꢀor to any further repaꢀr actꢀvꢀty. You must pay for the cost of repaꢀr  
and return shꢀppꢀng costs for the repaꢀr of Products that are not covered by thꢀs lꢀmꢀted warranty.  
What must you return with the Product to get warranty service?  
1. Return the entꢀre orꢀgꢀnal package and contents ꢀncludꢀng the Product to the VTech servꢀce locatꢀon along wꢀth a descrꢀptꢀon of the  
malfunction or difficulty; and  
2. Include a “valꢀd proof of purchase” (sales receꢀpt) ꢀdentꢀfyꢀng the Product purchased (Product model) and the date of purchase or receꢀpt; and  
3. Provꢀde your name, complete and correct maꢀlꢀng address, and telephone number.  
Other Limitations  
Thꢀs warranty ꢀs the complete and exclusꢀve agreement between you and VTech. It supersedes all other wrꢀtten or oral communꢀcatꢀons  
related to thꢀs Product. VTech provꢀdes no other warrantꢀes for thꢀs Product. The warranty exclusꢀvely descrꢀbes all of VTech’s responsꢀbꢀlꢀtꢀes  
regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you  
should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state  
or provꢀnce to provꢀnce.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product  
is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied  
warranty lasts, so the above lꢀmꢀtatꢀon may not apply to you. In no event shall VTech be lꢀable for any ꢀndꢀrect, specꢀal, ꢀncꢀdental, consequentꢀal,  
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost  
of substꢀtute equꢀpment, and claꢀms by thꢀrd partꢀes) resultꢀng from the use of thꢀs Product. Some states/provꢀnces do not allow the exclusꢀon  
or lꢀmꢀtatꢀon of ꢀncꢀdental or consequentꢀal damages, so the above lꢀmꢀtatꢀon or exclusꢀon may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
68  
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Appendix  
FCC, ACTA and IC regulations  
FCC Part 15  
Thꢀs equꢀpment has been tested and found to comply wꢀth the requꢀrements for a Class B dꢀgꢀtal devꢀce under Part 15 of the Federal  
Communꢀcatꢀons Commꢀssꢀon (FCC) rules. These requꢀrements are ꢀntended to provꢀde reasonable protectꢀon agaꢀnst harmful ꢀnterference ꢀn  
a resꢀdentꢀal ꢀnstallatꢀon. Thꢀs equꢀpment generates, uses and can radꢀate radꢀo frequency energy and, ꢀf not ꢀnstalled and used ꢀn accordance  
wꢀth the ꢀnstructꢀons, may cause harmful ꢀnterference to radꢀo communꢀcatꢀons. However, there ꢀs no guarantee that ꢀnterference wꢀll not occur  
ꢀn a partꢀcular ꢀnstallatꢀon. If thꢀs equꢀpment does cause harmful ꢀnterference to radꢀo or televꢀsꢀon receptꢀon, whꢀch can be determꢀned by turnꢀng  
the equꢀpment off and on, the user ꢀs encouraged to try to correct the ꢀnterference by one or more of the followꢀng measures:  
Reorꢀent or relocate the receꢀvꢀng antenna.  
Increase the separatꢀon between the equꢀpment and receꢀver.  
Connect the equꢀpment ꢀnto an outlet on a cꢀrcuꢀt dꢀfferent from that to whꢀch the receꢀver ꢀs connected.  
Consult the dealer or an experꢀenced radꢀo/TV technꢀcꢀan for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to  
operate the equꢀpment.  
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful  
ꢀnterference, and (2) thꢀs devꢀce must accept any ꢀnterference receꢀved, ꢀncludꢀng ꢀnterference that may cause undesꢀred operatꢀon. Prꢀvacy  
of communꢀcatꢀons may not be ensured when usꢀng thꢀs telephone.  
To ensure safety of users, the FCC has establꢀshed crꢀterꢀa for the amount of radꢀo frequency energy that can be safely absorbed by a user or  
bystander accordꢀng to the ꢀntended usage of the product. Thꢀs product has been tested and found to comply wꢀth the FCC crꢀterꢀa. The handset  
may be safely held agaꢀnst the ear of the user. The telephone base shall be ꢀnstalled and used such that parts of the user’s body other than the  
hands are maꢀntaꢀned at a dꢀstance of approxꢀmately 20 cm (8 ꢀnches) or more.  
Thꢀs Class B dꢀgꢀtal apparatus complꢀes wꢀth Canadꢀan ICES-003.  
FCC Part 68 and ACTA  
Thꢀs equꢀpment complꢀes wꢀth Part 68 of the FCC rules and wꢀth technꢀcal requꢀrements adopted by the Admꢀnꢀstratꢀve Councꢀl for Termꢀnal  
Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:  
AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules  
and technꢀcal requꢀrements adopted by ACTA. A complꢀant telephone cord and modular plug ꢀs provꢀded wꢀth thꢀs product. It ꢀs desꢀgned to be  
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an  
RJ14 jack for two lines. See Installation Instructions in the user’s manual.  
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69  
 
Appendix  
FCC, ACTA and IC regulations  
The Rꢀnger Equꢀvalence Number (REN) ꢀs used to determꢀne how many devꢀces you may connect to your telephone lꢀne and stꢀll have them  
ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if  
## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your  
local telephone company.  
Thꢀs equꢀpment may not be used wꢀth Party Lꢀnes. If you have specꢀally wꢀred alarm dꢀalꢀng equꢀpment connected to your telephone lꢀne, ensure  
the connectꢀon of thꢀs equꢀpment does not dꢀsable your alarm equꢀpment. If you have questꢀons about what wꢀll dꢀsable alarm equꢀpment, consult  
your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone  
equꢀpment can only be made by the manufacturer or ꢀts authorꢀzed agents. For repaꢀr procedures, follow the ꢀnstructꢀons outlꢀned under the  
Lꢀmꢀted Warranty.  
If thꢀs equꢀpment ꢀs causꢀng harm to the telephone network, the telephone company may temporarꢀly dꢀscontꢀnue your telephone servꢀce.  
The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as  
possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a  
complaꢀnt wꢀth the FCC. Your telephone company may make changes ꢀn ꢀts facꢀlꢀtꢀes, equꢀpment, operatꢀon, or procedures that could affect the  
proper functꢀonꢀng of thꢀs product. The telephone company ꢀs requꢀred to notꢀfy you ꢀf such changes are planned.  
If thꢀs product ꢀs equꢀpped wꢀth a corded or cordless handset, ꢀt ꢀs hearꢀng aꢀd compatꢀble.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these  
locatꢀons. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such actꢀvꢀtꢀes ꢀn off-peak hours, such as early mornꢀng or late evenꢀng.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any  
ꢀnterference, ꢀncludꢀng ꢀnterference that may cause undesꢀred operatꢀon.  
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Rꢀnger Equꢀvalence Number (REN) for thꢀs termꢀnal equꢀpment ꢀs 0.1. The REN ꢀs an ꢀndꢀcatꢀon of the maxꢀmum number of devꢀces  
allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the  
requirement that the sum of the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
70  
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Appendix  
Technical specifications  
Frequency control  
Transmꢀt frequency  
Crystal controlled PLL synthesꢀzer  
Handset: 1921.536-1928.448 MHz  
Telephone base: 1921.536-1928.448 MHz  
Channels  
5
Nomꢀnal effectꢀve range  
Maxꢀmum power allowed by FCC and IC. Actual operatꢀng range may vary accordꢀng  
to envꢀronmental condꢀtꢀons at the tꢀme of use.  
Sꢀze  
Handset: 6.30ꢀn X 1.89ꢀn X 1.22ꢀn (160.00mm X 48.00mm X 31.00mm)  
Telephone base: 5.22ꢀn X 4.47ꢀn X 2.62ꢀn (132.50mm X 113.50mm X 66.50mm)  
Charger: 3.65ꢀn X 3.17ꢀn X 1.85ꢀn (92.80mm X 80.50mm X 47.00mm)  
Weꢀght  
Handset: 5.01oz (142.00g) (ꢀncludꢀng battery)  
Telephone base: 6.55oz (185.80g)  
Charger: 1.98oz (56.00g)  
Power requꢀrements  
Memory  
Handset: 2.4V 600mAh Nꢀ-Cd battery  
Telephone base: 6V DC @ 400mA  
Charger: 6V DC @ 200mA  
Handset dꢀrectory: 50 memory locatꢀons; up to 30 dꢀgꢀts and 15 characters  
Handset call log: 50 memory locatꢀons; up to 24 dꢀgꢀts and 15 characters  
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71  
 
Appendix  
Index  
A
D
h
Actꢀvate the answerꢀng system 37  
Announcement 42  
Answer a call 12  
Delete answerꢀng system  
messages 44, 45  
Delete from redꢀal 35  
Handset dꢀsplay screen messages 49  
Handset ꢀcons 52  
Handset layout 5  
Handset lꢀghts 51  
Home area code 11  
Answer an ꢀncomꢀng call durꢀng an Delete from the call log 33  
ꢀntercom call 21  
Delete from the dꢀrectory 27  
Delete your announcement 43  
Dꢀal a call log entry 31  
Dꢀal a dꢀrectory entry 25  
Dꢀal a redꢀal entry 35  
Dꢀalꢀng pause 23, 26  
Dꢀrectory 22  
Answerꢀng system 36  
I
B
Important safety ꢀnstructꢀons 54  
Intercom 16  
Battery 3, 53  
C
K
DSL filter 2  
Caller ID 28  
Key tone 9  
Call ꢀntercept 46  
Call log 29  
E
L
Edꢀt a dꢀrectory entry 26  
End a call 12  
Call log dꢀsplay screen messages 34  
Call screenꢀng 46  
Call waꢀtꢀng 14  
Chaꢀn dꢀalꢀng 15  
Character chart 24  
Chargꢀng 3  
Language 9  
F
Fꢀnd handset 14  
Clear voꢀcemaꢀl 10  
Clock 38  
Conference call 17  
72  
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Appendix  
Index  
M
R
T
Maꢀntenance 65  
RBRC® seal 66  
Technical specifications 71  
Telephone base ꢀnstallatꢀon 2  
Telephone base layout 6  
Telephone base lꢀghts 51  
Telephone base rꢀnger 40  
Transfer an external call 18  
Troubleshootꢀng 55  
Make a call 12  
Record and play memos 45  
Record your own announcement 42  
Redꢀal lꢀst 35  
Remote access 48  
Remote access code 40  
Revꢀew the call log 30  
Rꢀnger mute 13  
Make a call log entry ready to dꢀal 31  
Message alert tone 41  
Message capacꢀty 37  
Message playback 44  
Message wꢀndow dꢀsplays 47  
Mꢀssed calls ꢀndꢀcator 30  
Mute 13  
Rꢀnger tone 8  
Rꢀnger volume 7  
V
Volume 7, 13, 40  
N
New message ꢀndꢀcatꢀon 44  
Number of rꢀngs 39  
S
W
Save a call log entry to the dꢀrectory 32  
Search the dꢀrectory 25  
Speakerphone 12  
Wall mountꢀng 4  
Warranty 67  
O
Store a dꢀrectory entry 23  
Operatꢀng range 65  
Optꢀons durꢀng playback 44  
P
Pagꢀng 14  
Parts checklꢀst 1  
Play your announcement 43  
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73  
Appendix  
Template for wall mounting studs  
Drꢀll holes through the template for the wall mountꢀng studs.  
Cut along dotted lꢀne.  
2.56ꢀn (65mm)  
74  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Dꢀstrꢀbuted ꢀn the U.S.A. by VTech Communꢀcatꢀons, Inc. Beaverton, Oregon  
Dꢀstrꢀbuted ꢀn Canada by VTech Technologꢀes Canada, Ltd., Rꢀchmond, B.C.  
Copyrꢀght ©2008 for VTECH TELECOMMUNICATIONS LTD.  
Prꢀnted ꢀn Chꢀna.  
91-001849-050-100  
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