Toshiba Printer BSX5TTS22QMR User Manual
TEC Thermal Printer  
B-SX5T SERIES  
Owner’s Manual  
Mode d’emploi  
Bedienungsanleitung  
Manual de instrucciones  
Gebruikershandleiding  
Manuale Utente  
Manual do Utilizador  
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TEC Thermal Printer  
B-SX5T SERIES  
Owner's Manual  
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Waste Recycling information for users:  
Following information is only for EU-member states:  
The use of the crossed-out wheeled bin symbol indicates that this product  
may not be treated as general household waste.  
By ensuring this product is disposed of correctly you will help prevent  
potential negative consequences for the environment and human health, which could  
otherwise be caused by inappropriate waste handling of this product. For more detailed  
information about the take-back and recycling of this product, please contact your supplier  
where you purchased the product.  
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This product is equipped with a wireless communication device,  
TEC-RFID-US1 (B-9704-RFID-U1-US-R)  
TEC-RFID-EU1 (B-9704-RFID-U1-EU-R)  
Please be sure to read the enclosed precaution for handling of wireless communication devices before using this  
product.  
Precautions for Handling of Wireless Communication Devices  
RFID kit:  
TEC-RFID-US1 (B-9704-RFID-U1-US-R)  
TEC-RFID-EU1 (B-9704-RFID-U1-EU-R)  
For all countries and areas  
This product is a wireless communication device, and the use of this product is restricted to the following countries or  
areas. If the product is used in the countries or areas other than the following, you may be punished according to the  
laws of those countries or areas.  
TEC-RFID-US1 (B-9704-RFID-U1-US-R): USA, Canada  
TEC-RFID-EU1 (B-9704-RFID-U1-EU-R): Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland,  
France, Hungary, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland,  
Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Liechtenstein, Iceland, Switzerland  
For safety  
Do not use the product in locations where the use is forbidden, for example in a hospital.  
When you do not know the forbidden areas, please refer to and follow the medical institution.  
Otherwise medical equipment may be affected, causing a serious accident.  
This product may affect the operation of some implanted cardiac pacemakers and other medically implanted  
equipment. Pace maker patients should be aware that the use of this product very close to a pacemaker might cause  
the device to malfunction.  
If you have any reason to suspect that interference is taking place, immediately turn off the product and contact your  
TOSHIBA TEC sales agent.  
Do not disassemble, modify, or repair the product.  
Doing so may cause injury. Also, modification is against the Laws and Regulations for Radio Equipment. Please ask  
your TOSHIBA TEC sales agent for repair.  
For USA  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and  
(2) this device must accept any interference received , including interference that may cause undesired operation.  
Changes or modification not expressly approved by manufacturer for compliance could void the user’s authority to  
operate the equipment.  
For Canada  
Operation is subject to the following two conditions:  
(1) this device may not cause interference, and  
(2) this device must accept any interference , including interference that may cause undesired operation of the device.  
For Europe  
Hereby, Toshiba TEC Corporation, declares that this TEC-RFID-EU1 (B-9704-RFID-U1-EU-R) is in compliance with  
the essential requirements and other relevant provisions of Directive 1999/5/EC.  
This equipment uses the radio frequency band which has not been harmonized throughout all EU and EFTA countries,  
and can be used in the following countries.  
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Germany, Greece, Ireland,  
Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United  
Kingdom, Norway, Liechtenstein, Iceland, Switzerland  
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Safety Summary  
ENGLISH VERSION EO1-33059  
Safety Summary  
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions  
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual  
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified  
using the procedures described in this manual, turn off the power, unplug the machine, then contact your  
authorised TOSHIBA TEC representative for assistance.  
Meanings of Each Symbol  
This symbol indicates warning items (including cautions).  
Specific warning contents are drawn inside the symbol.  
(The symbol on the left indicates a general caution.)  
This symbol indicates prohibited actions (prohibited items).  
Specific prohibited contents are drawn inside or near the symbol.  
(The symbol on the left indicates “no disassembling”.)  
This symbol indicates actions which must be performed.  
Specific instructions are drawn inside or near the z symbol.  
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)  
This indicates that there is the risk of death or serious injury if the  
machines are improperly handled contrary to this indication.  
WARNING  
Do not use voltages other than  
the voltage (AC) specified on the  
rating plate, as this may cause  
fire or electric shock.  
Do not plug in or unplug the power  
cord plug with wet hands as this  
may cause electric shock.  
Any other than the  
specified AC voltage  
is prohibited.  
Prohibited  
Prohibited  
Prohibited  
If the machines share the same  
outlet with any other electrical  
appliances that consume large  
amounts of power, the voltage  
will fluctuate widely each time  
these appliances operate. Be sure  
to provide an exclusive outlet for  
the machine as this may cause  
fire or electric shock.  
Do not place metal objects or  
water-filled containers such as  
flower vases, flower pots or mugs,  
etc. on top of the machines. If  
metal objects or spilled liquid enter  
the machines, this may cause fire  
or electric shock.  
Prohibited  
Prohibited  
Do not insert or drop metal,  
flammable or other foreign  
Do not scratch, damage or modify  
the power cords. Also, do not  
objects into the machines through  
the ventilation slits, as this may  
cause fire or electric shock.  
place heavy objects on, pull on, or  
excessively bend the cords, as this  
may cause fire or electrical shock.  
If the machines are dropped or  
their cabinets damaged, first turn  
off the power switches and  
disconnect the power cord plugs  
from the outlet, and then contact  
your authorised TOSHIBA TEC  
representative for assistance.  
Continued use of the machine in  
that condition may cause fire or  
electric shock.  
Continued use of the machines in  
an abnormal condition such as  
when the machines are producing  
smoke or strange smells may cause  
fire or electric shock. In these  
cases, immediately turn off the  
power switches and disconnect the  
power cord plugs from the outlet.  
Then, contact your authorised  
TOSHIBA TEC representative for  
assistance.  
Disconnect  
the plug.  
Disconnect  
the plug.  
( i )  
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Safety Summary  
ENGLISH VERSION EO1-33059  
If foreign objects (metal  
When unplugging the power cords,  
be sure to hold and pull on the plug  
portion. Pulling on the cord portion  
may cut or expose the internal wires  
and cause fire or electric shock.  
Disconnect  
Disconnect  
the plug.  
fragments, water, liquids) enter  
the machines, first turn off the  
power switches and disconnect  
the power cord plugs from the  
outlet, and then contact your  
authorised TOSHIBA TEC  
representative for assistance.  
Continued use of the machine in  
that condition may cause fire or  
electric shock.  
the plug.  
Ensure that the equipment is  
properly grounded. Extension  
cables should also be grounded.  
Fire or electric shock could  
occur on improperly grounded  
equipment.  
Do not remove covers, repair or  
modify the machine by yourself.  
You may be injured by high  
voltage, very hot parts or sharp  
edges inside the machine.  
No  
Connect a  
disassembling.  
grounding wire.  
This indicates that there is the risk of personal Injury or damage to  
objects if the machines are improperly handled contrary to this indication.  
CAUTION  
Precautions  
The following precautions will help to ensure that this machine will continue to function correctly.  
•
•
Try to avoid locations that have the following adverse conditions:  
* Temperatures out of the specification  
* Shared power source  
* Direct sunlight  
* High humidity  
* Dust/Gas  
* Excessive vibration  
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild  
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic  
covers.  
•
•
USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.  
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high  
temperatures, high humidity, dust, or gas.  
•
•
•
Ensure the printer is operated on a level surface.  
Any data stored in the memory of the printer could be lost during a printer fault.  
Try to avoid using this equipment on the same power supply as high voltage equipment or equipment  
likely to cause mains interference.  
•
•
•
Unplug the machine whenever you are working inside it or cleaning it.  
Keep your work environment static free.  
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall  
causing injury.  
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the  
machines and may cause fire.  
•
•
•
•
•
Do not lean against the machine. It may fall on you and could cause injury.  
Care must be taken not to injure yourself with the printer paper cutter.  
Unplug the machine when it is not used for a long period of time.  
Place the machine on a stable and level surface.  
Request Regarding Maintenance  
•
Utilize our maintenance services.  
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance  
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the  
machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy  
seasons.  
• Our preventive maintenance service performs the periodic checks and other work required to maintain  
the quality and performance of the machines, preventing accidents beforehand.  
For details, please consult your authorised TOSHIBA TEC representative for assistance.  
•
Using insecticides and other chemicals  
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or  
other parts to deteriorate or cause the paint to peel.  
(ii)  
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ENGLISH VERSION EO1-33059  
TABLE OF CONTENTS  
Page  
1. PRODUCT OVERVIEW.......................................................................................................... E1-1  
1.1 Introduction.................................................................................................................... E1-1  
1.2 Features ........................................................................................................................ E1-1  
1.3 Unpacking...................................................................................................................... E1-1  
1.4 Accessories .................................................................................................................. E1-2  
1.5 Appearance ................................................................................................................... E1-3  
1.5.1 Dimensions.................................................................................................................E1-3  
1.5.2 Front View ..................................................................................................................E1-3  
1.5.3 Rear View...................................................................................................................E1-3  
1.5.4 Operation Panel..........................................................................................................E1-4  
1.5.5 Interior ........................................................................................................................E1-4  
1.6 Options .......................................................................................................................... E1-5  
2. PRINTER SETUP ................................................................................................................... E2-1  
2.1 Installation ..................................................................................................................... E2-2  
2.2 Fitting the Fan Filter....................................................................................................... E2-3  
2.3 Connecting the Power Cord .......................................................................................... E2-3  
2.4 Loading the Media......................................................................................................... E2-4  
2.5 Loading the Ribbon ..................................................................................................... E2-10  
2.6 Connecting the Cables to Your Printer........................................................................ E2-12  
2.7 Turning the Printer ON/OFF ........................................................................................ E2-13  
2.7.1 Turning ON the Printer .............................................................................................E2-13  
2.7.2 Turning OFF the Printer............................................................................................E2-13  
2.8 Inserting the Optional PCMCIA Cards......................................................................... E2-14  
2.9 Setting an Operating Environment .............................................................................. E2-15  
2.9.1 Parameter Setting.....................................................................................................E2-16  
2.9.2 Dump Mode Setting..................................................................................................E2-33  
2.9.3 BASIC Expansion Mode...........................................................................................E2-35  
2.10 Installing the Printer Drivers ........................................................................................ E2-36  
2.10.1 Introduction.............................................................................................................E2-36  
2.10.2 General Description................................................................................................E2-36  
2.10.3 Installing the Printer Driver .....................................................................................E2-37  
2.10.4 Uninstalling the Printer Driver.................................................................................E2-50  
2.10.5 Adding/Deleting a LAN Port....................................................................................E2-51  
2.10.6 Cautions .................................................................................................................E2-53  
2.10.7 Using the Printer Driver ..........................................................................................E2-54  
2.11 Test Print ..................................................................................................................... E2-55  
2.12 Position and Print Tone Fine Adjustment .................................................................... E2-57  
2.13 Threshold Setting ........................................................................................................ E2-65  
3. ON LINE MODE...................................................................................................................... E3-1  
3.1 Operation Panel............................................................................................................. E3-1  
3.2 Operation....................................................................................................................... E3-2  
3.3 Reset ............................................................................................................................. E3-2  
4. MAINTENANCE ..................................................................................................................... E4-1  
4.1 Cleaning ........................................................................................................................ E4-1  
4.1.1 Print Head/Platen/Sensors .........................................................................................E4-1  
4.1.2 Covers and Panels .....................................................................................................E4-2  
4.1.3 Optional Cutter Module...............................................................................................E4-3  
4.2 Care/Handling of the Media and Ribbon ....................................................................... E4-3  
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ENGLISH VERSION EO1-33059  
Page  
5. TROUBLESHOOTING ........................................................................................................... E5-1  
5.1 Error Messages ............................................................................................................. E5-1  
5.2 Possible Problems......................................................................................................... E5-3  
5.3 Removing Jammed Media............................................................................................. E5-5  
6. PRINTER SPECIFICATIONS.................................................................................................... E6-1  
7. SUPPLY SPECIFICATIONS ..................................................................................................... E7-1  
7.1 Media............................................................................................................................. E7-1  
7.1.1 Media Type.................................................................................................................E7-1  
7.1.2 Detection Area of the Transmissive Sensor ...............................................................E7-2  
7.1.3 Detection Area of the Reflective Sensor.....................................................................E7-3  
7.1.4 Effective Print Area.....................................................................................................E7-3  
7.1.5 RFID Tags ..................................................................................................................E7-4  
7.2 Ribbon ........................................................................................................................... E7-6  
7.3 Recommended Media and Ribbon Types ..................................................................... E7-6  
7.4 Care/Handling of Media and Ribbon ............................................................................. E7-7  
APPENDIX 1 MESSAGES AND LEDS.......................................................................................EA1-1  
APPENDIX 2 INTERFACE..........................................................................................................EA2-1  
APPENDIX 3 POWER CORD .....................................................................................................EA3-1  
APPENDIX 4 PRINT SAMPLES .................................................................................................EA4-1  
APPENDIX 5 GLOSSARIES.......................................................................................................EA5-1  
INDEX  
WARNING!  
This is a Class A product. In a domestic environment this product may cause radio interference in  
which case the user may be required to take adequate measures.  
CAUTION!  
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.  
2. The contents of this manual may be changed without notification.  
3. Please refer to your local Authorised Service representative with regard to any queries you may have in  
this manual.  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33059  
1.1 Introduction  
1. PRODUCT OVERVIEW  
Thank you for choosing the TOSHIBA B-SX5T series thermal printer.  
This Owner’s Manual contains from general set-up through how to  
confirm the printer operation using a test print, and should be read  
carefully to help gain maximum performance and life from your printer.  
For most queries please refer to this manual and keep it safe for future  
reference. Please contact your TOSHIBA TEC representative for further  
information concerning this manual.  
1.1 Introduction  
This printer has the following features:  
1.2 Features  
• The print head block can be opened providing smooth loading of  
media and ribbon.  
• Various kinds of media can be used as the media sensors can be  
moved from the centre to the left edge of the media.  
• The strip module, ribbon saving module, and expansion I/O interface  
board are provided on this printer as standard.  
• When the optional interface board is installed, Web functions such as  
remote maintenance and other advanced network features are  
available.  
• Superior hardware, including the specially developed 12 dots/mm  
(306 dots/inch) thermal print head which will allow very clear print at  
a printing speed of 76.2 mm/sec. (3 inches/sec.), 127.0 mm/sec. (5  
inches/sec.), or 203.2 mm/sec. (8 inches/sec.).  
• Besides the optional Cutter Module, there are also an optional  
PCMCIA Interface Board, LAN Interface Board, Wireless LAN  
Board, the USB Interface Board, the RFID module, and the Fanfold  
Paper Guide Module.  
Unpack the printer as per the Unpacking Instructions supplied with the  
printer.  
1.3 Unpacking  
NOTES:  
1. Check for damage or  
scratches on the printer.  
However, please note that  
TOSHIBA TEC shall have no  
liability for any damage of  
any kind sustained during  
transportation of the product.  
2. Keep the cartons and pads  
for future transportation of  
the printer.  
E1- 1  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33059  
1.4 Accessories  
When unpacking the printer, please make sure all the following  
accessories are supplied with the printer.  
1.4 Accessories  
ꢀCD-ROM (1 pc.)  
NOTE:  
(P/No.: 7FM01647000)  
As a power cord is not supplied  
with this printer, please purchase  
one that meets each country’s  
safety standard. For details, refer  
to APPENDIX 3.  
<Contents>  
• Bar code print application (Bartender ultra lite)  
• Windows Driver  
• Owner’s Manual  
• Specifications (Programming, Key operation, etc.)  
• Product information (Catalogue)  
ꢀFan Filter (1 pc.)  
ꢀRewinder Guide Plate (1 pc.)  
(P/No. FMBB0036801)  
(P/No.: FMBD0034502)  
ꢀSMW-4x6 Sems Screws (2 pcs.)  
ꢀWarranty Disclaimer Sheet (1 sheet)  
(P/No.: X0-00152000)  
ꢀSafety Precautions  
ꢀ Supply Loading Instructions  
(Doc. No.: EO2-33020)  
(Doc. No.: EO2-33022)  
ꢀQuality Control Report  
(1 sheet)  
E1- 2  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33059  
1.5 Appearance  
The names of the parts or units introduced in this section are used in the  
following chapters.  
1.5 Appearance  
291 (11.5)  
460 (18.1)  
1.5.1 Dimensions  
308  
(12.1)  
Dimensions in mm (inches)  
Top Cover  
1.5.2 Front View  
LCD Message Display  
Operation Panel  
Supply Window  
Media Outlet  
1.5.3 Rear View  
PCMCIA Card Slot (Option),  
USB Connector (Option), or  
LAN Connector (Option)  
Parallel Interface  
Connector (Centronics)  
USB Connector  
(Option), Wireless  
LAN Board  
(Option), or LAN  
Connector (Option)  
Serial Interface  
Connector (RS-232C)  
Expansion I/O  
Interface Connector  
Power Switch  
{: OFF  
AC Power Inlet  
|: ON  
E1- 3  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33059  
1.5 Appearance  
LCD Message Display  
1.5.4 Operation Panel  
POWER LED  
(Green)  
ON LINE LED  
(Green)  
ERROR LED  
(Red)  
[FEED] key  
[PAUSE] key  
[RESTART] key  
Please see Section 3.1 for further information about the Operation Panel.  
Locking Ring  
1.5.5 Interior  
Ribbon Stopper  
Supply Holder  
Print Head Block  
Supply Shaft  
Print Head  
Platen  
Take-up Spool  
Head Lever  
Ribbon Shaft  
E1- 4  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33059  
1.6 Options  
1.6 Options  
Option Name  
Swing cutter  
module  
Rotary cutter  
module  
Type  
B-4205-QM-R  
Usage  
A stop and cut swing cutter.  
Rotary cutter  
B-8204-QM-R  
PCMCIA  
interface board  
B-9700-PCM-QM-R  
This board enables the use of the following PCMCIA cards.  
ATA card: Conforming to PC card ATA standard  
Flash memory card: 1MB and 4MB cards (See Section 2.8.)  
Built-in LAN  
interface board  
USB interface  
board  
B-9700-LAN-QM-R  
B-9700-USB-QM-R  
This board enables the printer to be used in a LAN network.  
Installing this board enables a connection to a PC which has a  
USB interface.  
RFID module  
B-9704-RFID-U1-US-R  
B-9704-RFID-U1-EU-R  
Installing this module enables read and write of RFID tags.  
Applicable frequency range differs depending on the module  
B-9704-RFID-H1-QM-R types:  
U1-US: UHF, 902MHz to 928MHz  
U1-EU: UHF, 869.5MHz  
H1-QM: HF, 13.56MHz  
Fanfold paper  
guide module  
Wireless LAN  
board  
B-4905-FF-QM-R  
This is a paper guide exclusively used for fanfold paper.  
B-9700-WLAN-QM-R  
Installing this PC board allows a communication by wireless  
LAN.  
NOTE:  
To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA  
TEC Head Quarters.  
E1- 5  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2. PRINTER SETUP  
2. PRINTER SETUP  
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions,  
loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an  
online print test.  
Setup Flow  
Procedure  
Reference  
2.1 Installation  
After referring to the Safety Precautions in this  
manual, install the printer on a safe and stable  
location.  
Installation  
Fit the supplied fan filter to the ventilation of the  
printer.  
2.2 Fitting the Fan Filter  
Fitting the fan filter  
Connect a power cord to the power inlet of the  
printer, then, to an AC outlet.  
2.3 Connecting the Power  
Cord  
Connecting the power cord  
Loading the media  
Load a label stock or tag stock.  
2.4 Loading the Media  
2.4 Loading the Media  
2.5 Loading the Ribbon  
Media sensor position  
alignment  
Adjust the position of feed gap sensor or black  
mark sensor according to the media to be used.  
In case of thermal transfer printing, load the  
ribbon.  
Loading the ribbon  
Connecting to a host computer  
Turning the power ON  
Connect the printer to a host computer or a  
network.  
2.6 Connecting the Cables to  
Your Printer  
Turn on the printer power.  
2.7 Turning the Printer  
ON/OFF  
Setting the operating  
environment  
Set the printer parameters in the system mode.  
2.9 Setting an Operating  
Environment  
If necessary, install the printer driver in your host  
computer.  
2.10 Installing the Printer  
Drivers  
Installing the printer driver  
Print test  
Make a print test in your operating environment  
and check the print result.  
2.11 Print Test  
If necessary, fine adjust the print start position,  
cut/strip position, print tone, etc.  
2.12 Position and Print Tone  
Fine Adjustment  
Position and Print Tone Fine  
adjustment  
If the print start position cannot be detected  
properly when pre-printed label is used, set the  
threshold automatically.  
2.13 Threshold Setting  
2.13 Threshold Setting  
Automatic threshold setting  
Manual threshold setting  
If the print start position cannot be detected  
properly even an automatic threshold setting is  
performing, manually set the threshold.  
E2- 1  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.1 Installation  
To insure the best operating environment, and to assure the safety of the  
operator and the equipment, please observe the following precautions.  
2.1 Installation  
•
Operate the printer on a stable, level, operating surface in a location  
free from excessive humidity, high temperature, dust, vibration or  
direct sunlight.  
•
•
Keep your work environment static free. Static discharge can cause  
damage to delicate internal components.  
Make sure that the printer is connected to a clean source of AC  
Power and that no other high voltage devices that may cause line  
noise interference are connected to the same mains.  
•
•
Assure that the printer is connected to the AC mains with a three-  
prong power cable that has the proper ground (earth) connection.  
Do not operate the printer with the cover open. Be careful not to  
allow fingers or articles of clothing to get caught into any of the  
moving parts of the printer especially the optional cutter mechanism.  
•
Make sure to turn off the printer power and to remove the power cord  
from the printer whenever working on the inside of the printer such  
as changing the ribbon or loading the media, or when cleaning the  
printer.  
•
For best results, and longer printer life, use only TOSHIBA TEC  
recommended media and ribbons.  
•
•
Store the media and ribbons in accordance with their specifications.  
This printer mechanism contains high voltage components; therefore  
you should never remove any of the covers of the machine as you  
may receive an electrical shock. Additionally, the printer contains  
many delicate components that may be damaged if accessed by  
unauthorised personnel.  
•
•
Clean the outside of the printer with a clean dry cloth or a clean cloth  
slightly dampened with a mild detergent solution.  
Use caution when cleaning the thermal print head as it may become  
very hot while printing. Wait until it has had time to cool before  
cleaning. Use only the TOSHIBA TEC recommended print head  
cleaner to clean the print head.  
•
Do not turn off the printer power or remove the power plug while the  
printer is printing or while the ON LINE lamp is blinking.  
E2- 2  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.2 Fitting the Fan Filter  
When installing the printer, it is important to ensure that the Fan Filter is  
attached before using the printer.  
2.2 Fitting the Fan Filter  
The Fan Filter consists of 2 parts:  
(1) Filter Pad  
(2) Filter Retainer  
To fit the Fan Filter, put the Filter Pad inside the Filter Retainer and  
simply press into place as shown in the diagram below, ensuring  
connecting pins are aligned with the connecting holes.  
Filter Pad  
Snap On  
Filter Retainer  
Snap On  
1. Make sure that the printer Power Switch is in the OFF ({) position.  
2.3 Connecting the  
Power Cord  
Connect the Power Cord to the printer as shown in the figure below.  
CAUTION!  
1. As a Power Cord is not  
supplied with the printer,  
please purchase an approved  
on that meets the safety  
standard of each country.  
(Refer to APPENDIX 3.)  
2. Make sure that the printer  
Power Switch is turned to the  
OFF position ({) before  
connecting the Power Cord to  
prevent possible electric  
shock or damage to the  
printer.  
Power Switch  
Power Cord  
2. Plug the other end of the Power Cord into a grounded outlet as shown  
in the figure below.  
Power Cord  
Power Cord  
3. Connect the Power Cord to a  
supply outlet with a properly  
grounded (earthed)  
connection.  
[Example of US Type]  
[Example of EU Type]  
E2- 3  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.4 Loading the Media  
The following procedure shows the steps to properly load the media into  
the printer so that it feeds straight and true through the printer.  
2.4 Loading the Media  
WARNING!  
1. Do not touch any moving  
parts. To reduce the risk  
of fingers, jewellery,  
The printer prints both labels and tags.  
1. Turn off the power and open the Top Cover.  
2. Turn the Head Lever to Free position, then release the Ribbon Shaft  
Holder Plate.  
clothing, etc., being drawn  
into the moving parts, be  
sure to load the media  
once the printer has  
3. Open the Print Head Block.  
Top Cover  
Print Head Block  
stopped moving  
completely.  
2. The Print Head becomes  
hot immediately after  
printing. Allow it to cool  
before loading the media.  
3. To avoid injury, be careful  
not to trap your fingers  
while opening or closing  
the cover.  
CAUTION!  
Head Lever  
Be careful not to touch the  
Print Head Element when  
raising the Print Head Block.  
Failure to do this may cause  
missing dots by static  
Ribbon Shaft  
Holder Plate  
CAUTION!  
When loading or replacing the media or a ribbon, be careful not to  
damage the print head with a hard object like a watch or a ring.  
electricity or other print quality  
problems.  
NOTES:  
1. When the Head Lever is  
turned to Free position, the  
Print Head is raised.  
2. To allow printing the Head  
Lever must be set to Lock  
position. (This ensures that  
the Print Head is closed.)  
There are two head pressure  
levels in the Lock position.  
Set the Head Lever depending  
on the media type:  
Care must be taken not to allow  
the metal or glass part of a watch  
to touch the print head edge.  
Care must be taken not to allow  
a metal object like a ring to touch  
the print head edge.  
Since the print head element can be easily damaged by shock, please  
treat it carefully by not hitting a hard object against it.  
Position c: Labels  
Position d: Tags  
4. Turn the Locking Ring counterclockwise and remove the Supply  
However, proper position  
may differ depending on  
media. For details, refer to  
TOSHIBA TEC authorised  
service representative.  
3. Do not turn the Locking Ring  
counter-clockwise too far or it  
may come off the Supply  
Holder.  
Holder from the Supply Shaft.  
Locking Ring  
Supply Shaft  
Supply Holder  
E2- 4  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.4 Loading the Media  
5. Put the media on the Supply Shaft.  
6. Pass the media around the Damper, then pull the media towards the  
front of the printer.  
2.4 Loading the Media  
(Cont.)  
7. Align the projection of the Supply Holder with the groove of the  
Supply Shaft, and push the Supply Holder against the media until the  
media is held firmly in place. This will centre the media  
automatically.  
NOTE:  
Do not over-tighten the Locking  
Ring of the Supply Holder.  
Then turn the Locking Ring clockwise to secure the Supply Holder.  
Damper  
Groove  
Supply Holder  
Projection  
Media  
Supply Shaft  
Locking Ring  
In case of a label rolled with  
the print side facing inside.  
In case of a label rolled with  
the print side facing outside.  
Damper  
Media  
8. Place the media between the Media Guides, adjust the Media Guides  
to the media width, and tighten the Locking Screw.  
9. Check that the media path through the printer is straight. The media  
should be centred under the Print Head.  
Media Guide  
Supply Holder  
Print Head  
Locking Screw  
E2- 5  
Media  
Media Guide  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.4 Loading the Media  
10. Lower the Print Head Block until it stops.  
11. After loading the media, it may be necessary to set the Media  
2.4 Loading the Media  
(Cont.)  
Sensors used to detect the print start position for label or tag printing.  
Setting the Feed Gap Sensor position  
(1) Remove the Locking Screw that secures the Media Sensor.  
(2) Manually move the Media Sensor so that the Feed Gap Sensor is  
positioned at the centre of the labels. (  
the Feed Gap Sensor).  
indicates the position of  
(3) Tighten the Locking Screw.  
Gap  
Feed Gap Sensor  
Label  
Media Sensor  
Locking Screw  
Setting the Black Mark Sensor position  
(1) Remove the Locking Screw that secures the Media Sensor.  
(2) Pull about 500 mm of media out of the front of the printer, turn the  
media back on itself and feed it under the Print Head past the sensor  
so that the black mark can be seen from above.  
(3) Manually move the Media Sensor so that the Black Mark Sensor is  
in line with the centre of the black mark on the media. ( indicates  
the position of the Black Mark Sensor).  
NOTE:  
Be sure to set the black mark  
sensor to detect the centre of the  
black mark, otherwise a paper  
jam or no paper error may occur.  
(4) Tighten the Locking Screw.  
Black Mark Sensor  
Black Mark  
Media Sensor  
Locking Screw  
E2- 6  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.4 Loading the Media  
12. There are four issue modes available on this printer. How to set the  
2.4 Loading the Media  
(Cont.)  
media for each mode is provided below.  
Batch mode  
In the batch mode, the media is continuously printed and fed until the  
number of labels/tags specified in the issue command have been printed.  
Strip mode  
NOTES:  
1. Be sure to set the Selection  
Switch to STANDARD/  
PEEL OFF position.  
In the strip mode, the backing paper is automatically removed from the  
label at the Strip Plate as each label is printed.  
2. The backing paper is easier  
to feed back to the Take-Up  
Spool if the Front Plate is  
removed.  
3. Fit the Take-Up Clip so that  
the longer side of the clip is  
fitted into the shallow groove  
in the Take-Up Spool.  
(1) Remove enough labels from the leading edge of the media to leave  
500mm of backing paper free.  
(2) Insert the backing paper under the Strip Plate.  
(3) Wind the backing paper onto the Take-up Spool and fix it in position  
with the Take-up Clip. (Wind the paper counterclockwise around  
the spool as this is the direction it rotates.)  
(4) Rotate the Take-up Spool anti-clockwise a few times to remove any  
slack in the backing paper.  
4. The backing paper can be  
wound directly onto the Take-  
up Spool or a paper core.  
When using the Take-up  
Spool, detach the Holder  
Stopper by removing the B-  
3x4 screw. Otherwise, it may  
be difficult to pull out the  
wound backing paper roll.  
(5) Set the Selection Switch mounted on the Rewinder Assembly to  
STANDARD/PEEL OFF position.  
Take-up Spool  
Front Plate  
Holder Stopper  
B-3x4 Screw  
Take-up Spool  
Take-up Clip  
Take-up Clip  
Backing Paper  
When using a paper core, put  
the core on the Take-up Spool  
with the Holder Stopper on it,  
and attach the top edge of the  
backing paper to the core  
with adhesive tape. The  
Take-up Clip is not  
Black Screw  
Strip Plate  
necessary.  
This winding method is  
applicable to the Built-in  
Rewinder mode.  
E2- 7  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.4 Loading the Media  
Built-in rewinder mode  
2.4 Loading the Media  
(Cont.)  
When the Rewinder Guide Plate is attached, the Take-up Spool can be  
used as a Built-in Rewinder to take up the printed media.  
(1) Remove the two Black Screws to detach the Front Plate.  
Front Plate  
Black Screw  
(2) Attach the Rewinder Guide Plate to the Strip Plate with the SMW-  
4x8 sems screws.  
NOTE:  
Be sure to set the Selection  
Rewinder  
Switch to REWINDER position.  
Guide Plate  
SMW-4x8 Screw  
ADJUSTMENT:  
(3) Insert the media under the Rewinder Guide Plate.  
(4) Wind the media onto the Take-up Spool and fix it in position with  
the Take-up Clip.  
(5) Rotate the Take-up Spool counterclockwise a few times to remove  
any slack in the media.  
(6) Set the Selection Switch mounted on the Rewinder Assembly to  
REWINDER position.  
If the media skews when using  
the Built-in Rewinder, turn the  
Adjustment Knob of the  
Rewinder Guide Plate to correct  
the media feed. Clockwise turn  
moves the Rewinder Guide Plate  
forward and counter-clockwise  
moves it backward.  
When the media skews to the  
right:  
Loosen the SM-4x8 screw, turn  
the Adjustment Knob clockwise,  
and then tighten the SM-4x8  
screw when the Rewinder Guide  
Plate is positioned correctly.  
When the media skews to the left:  
Loosen the SM-4x8 screw, turn  
the Adjustment Knob counter-  
clockwise, and tighten the SM-  
4x8 screw when the Rewinder  
Guide Plate is positioned  
correctly.  
Adjustment Knob  
SM-4x8 Screw  
Rewinder  
Guide Plate  
E2- 8  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.4 Loading the Media  
Cut mode (Option)  
2.4 Loading the Media  
(Cont.)  
When the optional Cutter Module is fitted, the media is automatically cut.  
A swing cutter and a rotary cutter are available as an option, but they are  
used in the same way.  
Insert the leading edge of the media into the Media Outlet of the Cutter  
Module.  
WARNING!  
The cutter is sharp, so care  
must be taken not to injure  
yourself when handling the  
cutter.  
CAUTION!  
Cutter Module  
Media Outlet  
Media  
1. Be sure to cut the backing  
paper of the label. Cutting  
labels will cause the glue to  
stick to the cutter which  
may affect the cutter quality  
and shorten the cutter life.  
2. Use of tag paper when the  
thickness exceeds the  
13. If the loaded media is direct thermal media (a chemically treated  
surface), the media loading procedure is now completed. Close the  
Ribbon Shaft Holder Plate, and turn the Head Lever to Lock  
position to close. Then, close the Top Cover.  
specified value may affect  
the cutter life.  
If the media is thermal transfer media, it is also necessary to load a  
ribbon. Refer to Section 2.5 Loading the Ribbon.  
E2- 9  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.5 Loading the Ribbon  
There are two types of media available for printing on: these are thermal  
transfer media and direct thermal media (a chemically treated surface).  
DO NOT LOAD a ribbon when using a direct thermal media.  
2.5 Loading the Ribbon  
WARNING!  
1. Do not touch any moving  
parts. To reduce the risk  
of fingers, jewellery,  
1. Rotate the Ribbon Stoppers counterclockwise by 90° and move them  
back to the end of the Ribbon Shafts. Restore the Ribbon Stoppers to  
the former orientation by turning them clockwise.  
clothing, etc., being drawn  
into the moving parts, be  
sure to load the ribbon  
once the printer has  
Ribbon Stopper  
stopped moving  
completely.  
2. The print head becomes  
hot immediately after  
printing. Allow it to cool  
before loading the ribbon.  
3. To avoid injury, be careful  
not to trap your fingers  
while opening or closing  
the cover.  
Ribbon Shaft  
2. Leaving plenty of slack between the ribbon spools, place the ribbon  
onto the Ribbon Shafts as shown below.  
CAUTION!  
Ribbon Shaft  
Be careful not touch the Print  
Head Element when raising  
the Print Head Block. Failure  
to do this may cause missing  
dots by static electricity or  
other print quality problems.  
Print Head Block  
Ribbon Take-up Roll  
CAUTION!  
When loading or replacing the media or a ribbon, be careful not to  
damage the print head with a hard object like a watch or a ring.  
Care must be taken not to allow  
the metal or glass part of a watch  
to touch the print head edge.  
Care must be taken not to allow  
a metal object like a ring to touch  
the print head edge.  
Since the print head element can be easily damaged by shock, please  
treat it carefully by not hitting a hard object against it.  
E2-10  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.5 Loading the Ribbon  
3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where  
the ribbon is centred when fitted.  
4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate  
aligning its holes with the Ribbon Shafts.  
5. Take up any slack in the ribbon. Wind the leading tape onto the  
ribbon take-up roll until the ink ribbon can be seen from the front of  
the printer.  
2.5 Loading the Ribbon  
(Cont.)  
NOTES:  
1. Be sure to remove any slack in  
the ribbon when printing.  
Printing with a wrinkled  
ribbon will lower the print  
quality.  
2. The Ribbon Sensor is mounted  
on the rear of the Print Head  
Block to detect a ribbon end.  
When a ribbon end is  
Ribbon Shaft  
Holder Plate  
detected, “NO RIBBON”  
message will appear on the  
display and the ERROR LED  
will illuminate.  
6. Turn the Head Lever to Lock position to close the Print Head.  
7. Close the Top Cover.  
ꢀ Auto Ribbon Saving Mode  
NOTE:  
When the auto ribbon saving function is selected, it will be activated to  
reduce ribbon loss when a no print area extends more than 20 mm. For  
further information on this function, please ask a TOSHIBA TEC  
authorised service representative.  
Ribbon loss per ribbon saving  
varies according to the relation  
between the outer roll diameter  
of the used ribbon and the print  
speed.  
Print speed Ribbon loss/Ribbon saving  
3”/sec.  
5”/sec.  
8”/sec.  
Approx. 5 mm  
Approx. 8 mm  
Approx. 17 mm  
E2-11  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.6 Connecting the Cables to Your Printer  
The following paragraphs outline how to connect the cables from the  
printer to your host computer, and will also show how to make cable  
connections to other devices. Depending on the application software  
you use to print labels, there are 4 possibilities for connecting the  
printer to your host computer. These are:  
2.6 Connecting the  
Cables to Your  
Printer  
• A serial cable connection between the printer’s RS-232 serial  
connector and one of your host computer’s COM ports.  
(Refer to APPENDIX 2.)  
• A parallel cable connection between the printer’s standard parallel  
connector and your host computer’s parallel port (LPT).  
• An Ethernet connection using the optional LAN board.  
• A USB cable connection between the printer’s optional USB  
connector and your host computer’s USB port. (Conforming to  
USB 1.1)  
The diagram below shows all the possible cable connections to the  
current version of the printer.  
ꢅ, ꢆ, or ꢇ  
ꢅ, ꢇ, or 8  
ꢁ
ꢂ
ꢃ
ꢄ
NOTES:  
1. The picture on the right shows  
the layout of the interface  
connectors when the options  
are fully installed. It may be  
different depending on your  
system configuration.  
2. The USB interface and LAN  
interface cannot be used at the  
same time.  
ꢁParallel Interface Connector (Centronics)  
ꢂSerial Interface Connector (RS-232C)  
ꢃExpansion I/O Interface Connector  
ꢄPower Inlet  
ꢅUSB Interface Connector (Option)  
ꢆPCMCIA Card Slot (Option)  
ꢇLAN Interface Connector (Option)  
8 Wireless LAN Board (Option)  
E2-12  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.7 Turning the Printer ON/OFF  
When the printer is connected to your host computer it is good practice to  
turn the printer ON before turning on your host computer and turn OFF  
your host computer before turning off the printer.  
2.7 Turning the Printer  
ON/OFF  
2.7.1 Turning ON the Printer  
1. To turn ON the printer power, press the Power Switch as shown in the  
diagram below. Note that ( | ) is the power ON side of the switch.  
CAUTION!  
Use the power switch to turn  
the printer On/Off. Plugging  
or unplugging the Power Cord  
to turn the printer On/Off may  
cause fire, an electric shock,  
or damage to the printer.  
Power Switch  
NOTE:  
If a message other than ON  
LINE appears on the display or  
the ERROR LED lamp is  
illuminated, go to Section 5.1,  
Error Messages.  
2. Check that the ON LINE message appears in the LCD Message  
Display and that the ON LINE and POWER LED lights are  
illuminated.  
2.7.2 Turning OFF the Printer  
1. Before turning off the printer Power Switch verify that the ON LINE  
message appears in the LCD Message Display and that the ON LINE  
LED light is on and is not flashing.  
2. To turn OFF the printer power press the Power Switch as shown in the  
CAUTION!  
diagram below. Note that (ꢈ) is the power OFF side of the switch.  
1. Do not turn off the printer  
power while the media is  
being printed as this may  
cause a paper jam or  
damage to the printer.  
2. Do not turn off the printer  
power while the ON LINE  
lamp is blinking as this  
may cause damage to  
your computer.  
Power Switch  
E2-13  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.8 Inserting the Optional PCMCIA Cards  
When the optional PCMCIA Interface Board is installed into the printer,  
there will be a PCMCIA slot available as shown in the figure below.  
This allows the use of a Flash Memory type card. The following  
paragraphs outline how to insert PCMCIA cards.  
2.8 Inserting the Optional  
PCMCIA Cards  
CAUTION!  
1. Make sure that the printer’s Power Switch is in the OFF position.  
1. To protect PC cards,  
discharge static electricity  
from your body by  
2. Hold the PCMCIA Card so that the side with the model name faces  
right.  
Eject Button  
touching the metal cabinet  
of the printer before  
touching the card.  
2. Before inserting or  
removing a PCMCIA card  
make sure that the  
printer’s power is turned  
off.  
Model Name  
Printed Side  
3. Be sure to protect  
PCMCIA Cards when not  
in use by putting them into  
their protective covers.  
4. Do not subject the card to  
any shocks or excessive  
force nor expose the card  
to extremes in  
3. The following PCMCIA cards or equivalent can be used.  
Type  
Maker  
San Disk,  
Hitachi  
Description  
A card conforming to the  
PC card ATA standard  
Remarks  
----------  
ATA Card  
temperature or humidity.  
5. The card may be inserted  
into the slot halfway even  
in the wrong orientation.  
However, the slot is safety  
designed so that the card  
will not seat against the  
connector pins.  
CC  
DC  
Maxell  
EF-4M-TB  
EF-4M-TB  
Maxell  
Centennial  
Technologies INC.  
INTEL  
Simple  
TECNOLOGY  
Mitsubishi  
PC Card KING  
MAX  
Centennial  
Read/Write  
FL04M-15-11119-03  
IMC004FLSA  
STI-FL/4A  
Flash Memory  
Card (4 MB)  
MF84M1-G7DAT01  
FJN-004M6C  
Read (See NOTE.)  
NOTE:  
FL04M-20-11138-67  
Technologies Inc.  
Reading a read-only-type flash  
memory is possible if it has been  
used on the TOSHIBA printer,  
such as B-472 and B-572.  
PC Card  
Mitsubishi  
Maxell  
FJP-004M6R  
MF84M1-GMCAV01  
EF-1M-TB AA  
Flash Memory  
Card (1 MB)  
Mitsubishi  
MF81M1-GBDAT01  
E2-14  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
Depending on the settings of your host computer or an interface to be  
used, it may be necessary to change the printer parameter settings.  
2.9 Setting an Operating  
Environment  
Follow the procedures described below to change the printer parameter  
settings in the System Mode to correspond to your environment.  
NOTE:  
LCD Message  
Display  
Incorrect settings can cause the printer to function erroneously. If you  
have any problems with the parameter settings, please contact your nearest  
TOSHIBA TEC service representative.  
For the settings this manual does not cover, please contact your nearest  
TOSHIBA TEC service representative, or refer to the B-SX4T/SX5T Series  
Key Operation Specification stored in the CD-ROM.  
FEED key  
RESTART key  
PAUSE key  
How to enter the System Mode  
1. Turn on the printer and confirm that “ONLINE” appears on the LCD  
Message Display.  
2. Press the [PAUSE] key to pause the printer.  
ON LINE  
[PAUSE]  
3. Hold down the [RESTART] key for three seconds until “<1>RESET”  
is displayed.  
PAUSE  
The System Mode consists of the following menus.  
Hold down [RESTART] for 3 sec.  
<1>RESET  
<1>RESET  
This menu is used to clear print data sent from a  
PC and return the printer to an idle state.  
Refer to Section 3.3 Reset.  
<2>PARAMETER SET This menu is used to set the printer parameters.  
[FEED]  
<2>PARAMETER SET  
[FEED] [RESTART]  
[RESTART]  
Refer to Section 2.9.1 Parameter Setting.  
<3>ADJUST SET  
This menu is used to make a fine adjustment of a  
print start position, cut position, etc.  
Refer to Section 2.12 Position and Print Tone  
Fine Adjustment.  
<3>ADJUST SET  
<4>DUMP MODE  
This menu is used to print the data in the receive  
buffer for debug.  
[FEED]  
[RESTART]  
<4>DUMP MODE  
Refer to Section 2.9.2 Dump Mode Setting.  
This menu is used to start the program for  
BASIC mode.  
<5>EXPAND MODE  
[FEED]  
[RESTART]  
Refer to Section 2.9.3 BASIC Expansion  
Mode.  
<5>EXPAND MODE  
[FEED]  
NOTES:  
[RESTART]  
1. System Mode menus can be selected with the [RESTART] or [FEED] key.  
2. To enter each of the above System Mode menus, press the [PAUSE] key  
when the menu is displayed.  
3. If the [PAUSE] key is pressed with “<1>RESET” being displayed, the  
printer will turn to an idle state and the message will change to “ONLINE”.  
E2-15  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
While “<2>PARAMETER SET” is displayed on the LCD Message  
Display, press the [PAUSE] key to enter the Parameter Setting Mode.  
2.9.1 Parameter Setting  
The Parameter Setting Mode contains the following sub menus. Each  
time the [PAUSE] key is pressed, the sub menus are displayed  
sequentially.  
(1) Character code selection  
(2) Character zero selection  
(3) Baud rate selection  
(4) Data length selection  
(5) Stop bit selection  
(6) Parity selection  
(7) Flow control code selection  
(8) LCD language selection  
(9) Auto forward wait selection  
(10) Head up cut/Rewinder selection  
(11) Solenoid type selection  
(12) Ribbon saving function selection  
(13) Control code selection  
(14) Strip wait status selection  
(15) FEED key function selection  
(16) KANJI code selection  
(17) EURO code selection  
(18) Auto print head check selection  
(19) Centronics ACK/BUSY timing selection  
(20) Web printer function selection  
(21) Input prime selection  
(22) Ribbon near end selection  
(23) Expansion I/O interface selection  
(24) Centronics interface selection  
(25) Plug & Play selection  
(26) Label end/ribbon end selection  
(27) Pre-strip selection  
(28) Reverse feed speed selection  
(29) Maxi code specification selection  
(30) Print head type selection  
E2-16  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(1) Character Code Selection  
2.9.1 Parameter Setting  
(Cont.)  
This parameter is to choose a character code used for printing. Printed  
characters differ depending on a chosen character code and font. For  
details of characters, refer to the B-SX4T/SX5T Series External  
Equipment Interface Specification (Printer Command Manual).  
When “<2>PARAMETER SET” appears, press the [PAUSE] key.  
NOTE:  
Be careful if the printer is turned off  
without pressing the [PAUSE] key,  
the selected value does not become  
effective.  
<2>PARAMETER SET  
FONT CODE PC-850  
Use the [FEED] or [RESTART] key to select a desired option.  
FONT CODE PC-850  
FONT CODE PC-852  
FONT CODE PC-857  
FONT CODE PC-8  
[RESTART]  
FONT CODE PC-851  
FONT CODE PC-855  
FONT CODE PC1250  
FONT CODE PC1251  
FONT CODE PC1252  
FONT CODE PC1253  
FONT CODE PC1254  
FONT CODE PC1257  
[FEED]  
FONT CODE LATIN9  
FONT CODE Arabic  
FONT CODE PC-866  
FONT CODE UTF-8  
After selecting a character code, press the [PAUSE] key.  
(2) Character Zero Selection  
This parameter is to choose the way to indicate zero between “0” and “Ø”.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key twice.  
NOTE:  
The following fonts do not support a  
zero with slash.  
<2>PARAMETER SET  
Bit Map Font:  
ZERO FONT  
0
OCR-A, OCR-B, GOTHIC 725 Black,  
Kanji, Chinese  
Outline Font:  
Use the [FEED] or [RESTART] key to select a desired option.  
Price Font 1, Price Font 2, Price  
Font 3, DUTCH 801 Bold, BRUSH  
738 Regular, GOTHIC 725 Black,  
True Type Font  
ZERO FONT  
ZERO FONT  
0
(Without slash)  
(With slash)  
[RESTART]  
[FEED]  
Ø
After selecting a character zero, press the [PAUSE] key.  
E2-17  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(3) Baud Rate Selection  
2.9.1 Parameter Setting  
(Cont.)  
This parameter is to choose a baud rate of the RS-232C interface. When  
the printer communicates with a host computer by serial interface, be sure  
to match the setting with the host.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
SPEED 9600bps  
Use the [FEED] or [RESTART] key to select a desired option.  
SPEED 115200 bps  
SPEED 38400 bps  
SPEED 19200 bps  
SPEED 9600 bps  
SPEED 4800 bps  
SPEED 2400 bps  
[RESTART]  
[FEED]  
<Reference>  
Properties screen of Serial (COM) port  
under Windows98  
After selecting a baud rate, press the [PAUSE] key.  
(4) Data Length Selection  
This parameter is to choose a communication data length of the RS-232C  
interface.  
7 bits is used when transmitting alphanumeric data only. 8 bits is used to  
when transmitting special characters. Be sure to match a setting with a  
host computer.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
DATA LENG. 8bits  
Use the [FEED] or [RESTART] key to select a desired option.  
DATA LENG. 8bits  
[RESTART]  
DATA LENG. 7bits  
[FEED]  
After selecting a data length, press the [PAUSE] key.  
E2-18  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(5) Stop Bit Selection  
This parameter is to choose a stop bit of the RS-232C interface.  
Be sure to match setting with host computer.  
2.9.1 Parameter Setting  
(Cont.)  
a
a
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
NOTES:  
1. When using the hardware flow  
control, the control signals and  
data must be in pairs between the  
printer and the PC.  
<2>PARAMETER SET  
STOP BIT 1bit  
Use the [FEED] or [RESTART] key to select a desired option.  
Printer  
TD  
RD  
RTS  
CTS  
DSR  
DTR  
Host  
RD  
TD  
CTS  
RTS  
DTR  
DSR  
→
←
→
←
→
←
STOP BIT 1bit  
[RESTART]  
STOP BIT 2bits  
[FEED]  
After selecting a stop bit, press the [PAUSE] key.  
Refer to the RS-232C connector’s  
pin layout in APPENDIX 2.  
Check if the printer and the PC is  
properly connectable with your  
cable  
(6) Parity Selection  
This parameter is to choose the parity of the RS-232C interface.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
2. Be careful that there are two  
types of RS-232C cable; straight  
cable and cross cable.  
<2>PARAMETER SET  
PARITY NONE  
Use a straight cable for this  
printer.  
Use the [FEED] or [RESTART] key to select a desired option.  
NOTE:  
The following is the detailed  
descriptions for each transmission  
control code.  
PARITY EVEN  
[RESTART]  
PARITY ODD  
1) XON/XOFF AUTO  
[FEED]  
At the power on time, the printer  
outputs XON. At the power off  
time, the printer outputs XOFF.  
2) XON+READY AUTO  
At the power on time, the printer  
outputs XON. At the power off  
time, the printer outputs XOFF.  
3) READY/BUSY  
PARITY NONE  
After selecting the parity, press the [PAUSE] key.  
(7) Flow Control Code Selection  
This parameter is to choose a flow control code of the RS-232C interface.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
At the power on time, the DTR  
signal output from the printer  
turns to High level (READY). At  
the power off time, the printer does  
not output XOFF.  
<2>PARAMETER SET  
XON+READY AUTO  
4) ON/XOFF  
Use the [FEED] or [RESTART] key to select a desired option.  
At the power on time, the printer  
outputs XON. At the power off  
time, the printer does not output  
XOFF.  
XON/XOFF mode  
XON/XOFF AUTO  
XON+READY AUTO  
READY/BUSY  
XON/XOFF+READY/BUS  
Y (DTR) mode  
READY/BUSY (DTR)  
mode  
[RESTART]  
[FEED]  
5) READY/BUSY RTS  
At the power on time, the RTS signal  
output from the printer turns to High  
level (READY). At the power off  
time, the printer does not output  
XOFF.  
XON/XOFF  
XON/XOFF mode  
READY/BUSY RTS  
RTS mode  
After selecting a flow control code, press the [PAUSE] key.  
E2-19  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(8) LCD Language Selection  
This parameter is to choose a language in which the LCD message is  
displayed.  
2.9.1 Parameter Setting  
(Cont.)  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
LCD ENGLISH  
Use the [FEED] or [RESTART] key to select a desired option.  
ENGLISH  
ITALIAN  
[RESTART]  
[FEED]  
JAPANESE  
SPANISH  
DUTCH  
FRENCH  
GERMAN  
After selecting a language, press the [PAUSE] key.  
(9) Auto Forward Wait Selection  
This parameter is to choose whether to activate the Auto Forward Wait  
function or not.  
This function, used in the cut mode, automatically feeds the media  
forward for about 18 mm if there is more than 1-second idle time after  
printing, to prevent the top edge of the media from curling.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
NOTES:  
1. If the printer is not used for a few  
days, the top edge of the media  
may become curly, which may  
cause a paper jam. The Auto  
Forward Wait Function prevents  
this problem since the media feed  
amount is increased so that the  
media stops past the platen.  
2. When the Stop Position Fine  
Adjustment Value is set in +  
direction, the media will stop past  
the media outlet.  
<2>PARAMETER SET  
FORWARD WAIT OFF  
Use the [FEED] or [RESTART] key to select a desired option.  
When the value is set in –  
direction, the media will stop  
inside the media outlet.  
Activated  
FORWARD WAIT ON  
FORWARD WAIT OFF  
[RESTART]  
[FEED]  
Not activated  
3. This setting will be useful to fine  
adjust the cut position of labels.  
After selecting an auto forward wait, press the [PAUSE] key.  
E2-20  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
When ON is selected, pressing the [PAUSE] key will result that the LCD  
Message Display shows the stop position fine adjustment value setting  
screen.  
2.9.1 Parameter Setting  
(Cont.)  
<2>PARAMETER SET  
POSITION +0.0mm  
POSITION +5.0mm  
[RESTART]  
POSITION +0.0mm  
[FEED]  
POSITION -5.0mm  
[FEED] key:  
Pressing the [FEED] key one time causes a –0.5mm change,  
up to –5.0 mm.  
[RESTART] key: Pressing the [RESTART] key one time causes a +0.5mm  
change, up to +5.0 mm.  
After selecting an auto forward wait, press the [PAUSE] key.  
(10) Head Up Cut/Rewinder Selection  
This parameter is to choose whether to activate the head up action in the  
cut issue or to use the Rewinder in the batch or strip issue.  
This function prevents ribbon smudges by raising the print head during a  
reverse feed to the print start position.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
NOTE:  
The print head may not be raised  
depending on the rise of the  
solenoid’s temperature.  
<2>PARAMETER SET  
HU CUT/RWD OFF  
Use the [FEED] or [RESTART] key to select a desired option.  
HU CUT/RWD ON  
[RESTART]  
Head up cut is activated or the Rewinder  
is used.  
[FEED]  
HU CUT/RWD OFF  
Head up cut is not activated or the Rewinder  
is not used.  
After selecting the head up action in cut issue or use of the Rewinder,  
press the [PAUSE] key.  
E2-21  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(11) Solenoid Type Selection  
2.9.1 Parameter Setting  
(Cont.)  
This parameter is to choose the solenoid type that is actually installed.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
NOTE:  
Improper setting of the solenoid type  
may disable the ribbon saving  
function.  
<2>PARAMETER SET  
SOLENOID TYPE1  
Use the [FEED] or [RESTART] key to select a desired option.  
SOLENOID TYPE1  
[RESTART]  
TDS-12C (Insulation tape is blue.)  
[FEED]  
SOLENOID TYPE2  
TDS-16A (Stronger pull force type)  
(Insulation tape is black.)  
After selecting the solenoid type, press the [PAUSE] key.  
(12) Ribbon Saving Function Selection  
This parameter is to choose whether to activate the Ribbon saving  
function or not.  
This function enables reducing the ribbon loss caused by taking up  
unused ribbon during non-print areas.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
NOTES:  
1. Ribbon saving option should be  
selected according to the head  
lever position. Incorrect setting  
may disable the proper ribbon  
saving function.  
2. The ribbon saving function is  
activated when there is a 20-mm  
or more non-print area in the  
media feed direction.  
3. Ribbon saving is enabled up to 4  
areas per media.  
<2>PARAMETER SET  
RBN SAVE ON (TAG)  
Use the [FEED] or [RESTART] key to select a desired option.  
RBN SAVE ON (TAG)  
Activated (When the head lever is set to  
“(2)TAG”.)  
[RESTART]  
RBN SAVE ON (LBL)  
Activated (When the head lever is set to  
“(1)LABEL”.)  
[FEED]  
RBN SAVE OFF  
Not activated  
After selecting the ribbon saving function, press the [PAUSE] key.  
E2-22  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(13) Control Code Selection  
This parameter is to choose a Control Code.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
2.9.1 Parameter Setting  
(Cont.)  
the following display appears.  
<2>PARAMETER SET  
CODE AUTO  
Use the [FEED] or [RESTART] key to select a desired option.  
Automatic selection  
Manual selection  
Manual selection  
CODE AUTO  
CODE ESC,LF,NUL  
CODE{|}  
[RESTART]  
[FEED]  
Control codes should  
be specified.  
CODE MANUAL  
When “CODE MANUAL” is selected and the [PAUSE] key is pressed,  
the LCD display will show the setting screen of CONTROL CODE1 to  
CONTROL CODE3 as follows.  
<2>PARAMETER SET  
CONTROL CODE1 1B  
CONTROL CODE1 FF  
[RESTART]  
[FEED]  
CONTROL CODE1 FE  
CONTROL CODE1 FD  
CONTROL CODE1 02  
CONTROL CODE1 01  
CONTROL CODE1 00  
After setting the control code for Control Code 1, press the [PAUSE]  
key to show the CONTROL CODE2 screen. In a same manner, press the  
[PAUSE] key after setting the control code for Control Code 2 to display  
the CONTROL CODE3 screen.  
CONTROL CODE1  
[PAUSE]  
CONTROL CODE2  
[PAUSE]  
CONTROL CODE3  
Press the [PAUSE] key after setting the control code for Control Code 3,  
and the Strip Wait Status Selection screen will appear.  
E2-23  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(14) Strip Wait Status Selection  
2.9.1 Parameter Setting  
(Cont.)  
This parameter is to choose when the printer sends a strip wait status  
(05H) to a host in response to a status request command.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
PEEL OFF STS OFF  
Use the [FEED] or [RESTART] key to select a desired option.  
PEEL OFF STS OFF  
A strip wait status is sent when the printer  
receives the next issue command and the  
previously printed label is waiting to be removed.  
[RESTART]  
[FEED]  
PEEL OFF STS ON  
A strip wait status is sent when a printed label  
is waiting to be removed.  
After selecting the Strip Wait Status, press the [PAUSE] key.  
(15) FEED Key Function Selection  
This parameter is to choose the function of the [FEED] key.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
FEED KEY FEED  
Use the [FEED] or [RESTART] key to select a desired option.  
FEED KEY FEED  
[RESTART]  
The [FEED] key will feed one media when  
pressed.  
[FEED]  
FEED KEY PRINT  
The [FEED] key will print the data in the  
Image Buffer (The last printed data)  
After selecting the FEED key function, press the [PAUSE] key.  
E2-24  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(16) KANJI Code Selection  
This parameter is to choose a KANJI code.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
2.9.1 Parameter Setting  
(Cont.)  
the following display appears.  
NOTE:  
<2>PARAMETER SET  
KANJI CODE TYPE1  
Kanji code selection is not supported  
by the QM model as the Kanji ROMs  
are not installed.  
Use the [FEED] or [RESTART] key to select a desired option.  
KANJI CODE TYPE1  
KANJI CODE TYPE2  
Windows code  
Original code  
[RESTART]  
[FEED]  
After selecting a Kanji code, press the [PAUSE] key.  
(17) EURO Code Selection  
This parameter is to choose a Euro code (€).  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
EURO CODE B0  
Use the [FEED] or [RESTART] key to select a desired option.  
NOTE:  
Pressing the [FEED] or  
[RESTART] key causes 1 byte  
change in the Euro Code value.  
EURO CODE 20  
[RESTART]  
EURO CODE 21  
EURO CODE FE  
EURO CODE FF  
[FEED]  
After selecting a Euro code, press the [PAUSE] key.  
E2-25  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(18) Auto Print Head Check Selection  
2.9.1 Parameter Setting  
(Cont.)  
This parameter is to choose whether to perform the Auto Print Head  
Check function at the power on time. When “<2>PARAMETER SET”  
appears, press the [PAUSE] key until the following display appears.  
NOTES:  
1. It takes about 2 seconds to  
perform an Auto Print Head  
check.  
<2>PARAMETER SET  
AUTO HD CHK OFF  
2. It is recommended that this  
function should be activated when  
high quality printing such as bar  
codes printing is required.  
Otherwise, choose OFF.  
3. When a broken element is found,  
the printer stops, displaying  
“HEAD ERROR”. The error  
state can be cleared by pressing  
the [RESTART] key, but if the  
broken element affects bar code  
readability or actual operations,  
please replace the print head with  
a proper one.  
Use the [FEED] or [RESTART] key to select a desired option.  
AUTO HD CHK OFF  
[RESTART]  
Auto print head broken element  
check is not performed.  
[FEED]  
AUTO HD CHK ON  
Auto print head broken element  
check is performed.  
After selecting auto print head check, press the [PAUSE] key.  
(19) Centronics Interface ACK/BUSY Timing Selection  
This parameter is to choose an ACK/BUSY timing of the Centronics  
interface.  
“TYPE1” has been chosen as default, but if a communication error occurs  
or a communication is not properly made, change to “TYPE2”.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears”.  
<2>PARAMETER SET  
ACK/BUSY TYPE1  
Use the [FEED] or [RESTART] key to select a desired option.  
ACK/BUSY TYPE1  
[RESTART]  
A rise of ACK signal and a release of  
BUSY occur at the same time.  
[FEED]  
ACK/BUSY TYPE2  
A fall of ACK signal and a release of  
BUSY occur at the same time.  
After selecting an ACK/BUSY timing, press the [PAUSE] key.  
E2-26  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(20) Web Printer Function Selection  
2.9.1 Parameter Setting  
(Cont.)  
This parameter is to choose whether to use the printer as a web printer.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
NOTE:  
<2>PARAMETER SET  
WEB PRINTER OFF  
When “WEB PRINTER ON” is  
selected, the status of the printer  
connected in a network can be  
checked through the Web browser.  
Use the [FEED] or [RESTART] key to select a desired option.  
WEB PRINTER OFF  
WEB PRINTER ON  
Unavailable  
Available  
[RESTART]  
[FEED]  
After selecting the Web printer function, press the [PAUSE] key.  
(21) Input Prime Selection  
This parameter is to choose whether to enable a reset operation when  
INIT signal is ON.  
Normally, when the printer receives a reset request signal (nInit signal)  
from the host via Centronics interface, the printer will be reset and turn to  
the idle state.  
When the INPUT PRIME parameter is set to OFF, the printer is reset but  
does not turn to idle.  
When this parameter is set to ON, the host sends an INIT signal and the  
printer turns to idle each time the printer is turned on. If you would like  
to avoid this processing, set this parameter to OFF.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
INPUT PRIME ON  
Use the [FEED] or [RESTART] key to select a desired option.  
INPUT PRIME ON  
INPUT PRIME OFF  
[RESTART]  
[FEED]  
Available  
Unavailable  
After selecting the Input Prime, press the [PAUSE] key.  
E2-27  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(22) Ribbon Near End Selection  
This parameter is to choose the remaining ribbon length where the ribbon  
near end is detected.  
2.9.1 Parameter Setting  
(Cont.)  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears”.  
<2>PARAMETER SET  
RBN NEAR END 70m  
Use the [FEED] or [RESTART] key to select a desired option.  
RBN NEAR END 70m  
Near end is detected when the remaining  
ribbon is 70m long.  
[RESTART]  
[FEED]  
RBN NEAR END 30m  
Near end is detected when the remaining  
ribbon is 30m long.  
RBN NEAR END OFF  
Ribbon end is not detected.  
After selecting the ribbon near end function, press the [PAUSE] key.  
(23) Expansion I/O Interface Type Selection  
This parameter is to choose a type of the Expansion I/O interface  
operating mode.  
This parameter should be set depending on the expansion I/O control  
specification of the device to be connected via the expansion I/O  
interface. For details, refer to the External Equipment Interface  
Specification.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
EX.I/O TYPE1  
Use the [FEED] or [RESTART] key to select a desired option.  
EX.I/O TYPE1  
EX.I/O TYPE2  
TYPE1: Standard mode  
TYPE2: Inline mode  
[RESTART]  
[FEED]  
After selecting an Expansion I/O Interface type, press the [PAUSE] key.  
E2-28  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(24) Centronics Interface Selection  
This parameter is to choose the type of the Centronics interface operating  
mode.  
2.9.1 Parameter Setting  
(Cont.)  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
CENTRO MODE SPP  
Use the [FEED] or [RESTART] key to select a desired option.  
CENTRO MODE SPP  
CENTRO MODE ECP  
SPP: Compatible mode  
ECP: ECP mode  
[RESTART]  
[FEED]  
After selecting the Centronics interface operating mode, press the  
[PAUSE] key.  
(25) Plug & Play Selection  
This parameter is to choose whether to enable a Plug & Play function.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
NOTE:  
<2>PARAMETER SET  
PLUG & PLAY OFF  
If the printer and the PC are  
connected by USB, plug & play will  
be automatically enabled, regardless  
of the setting of this parameter.  
Use the [FEED] or [RESTART] key to select a desired option.  
PLUG & PLAY OFF  
PLUG & PLAY ON  
Unavailable  
Available  
[RESTART]  
[FEED]  
After selecting a Plug & Play, press the [PAUSE] key.  
E2-29  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(26) Label End/Ribbon End Selection  
This parameter is to choose a printing process when a label end or ribbon  
end is detected.  
2.9.1 Parameter Setting  
(Cont.)  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
LBL/RBN END TYP1  
Use the [FEED] or [RESTART] key to select a desired option.  
LBL/RBN END TYP1  
[RESTART]  
TYPE1: When a label/ribbon end is  
detected in the middle of printing,  
printing is immediately paused.  
[FEED]  
LBL/RBN END TYP2  
TYPE2: When a label/ribbon end is detected  
in the middle of printing, the printer prints the  
half-finished label as far as possible, and  
stops when the next label is at the home  
position.  
After selecting a Label End/Ribbon End type, press the [PAUSE] key.  
(27) Pre-Strip Selection  
This parameter is to choose whether to activate the Pre-strip function.  
When this parameter is set to ON (Available), the top edge of a label is  
separated (pre-stripped) from the backing paper before the label is printed.  
This function is intended to make the strip issue easier in case the labels  
are hard to strip due to the label intensity, adhesive power, or the printing  
speed.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
PRE PEEL OFF OFF  
Use the [FEED] or [RESTART] key to select a desired option.  
PRE PEEL OFF OFF  
PRE PEEL OFF ON  
Unavailable  
Available  
[RESTART]  
[FEED]  
After selecting the Pre-strip function, press the [PAUSE] key.  
E2-30  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(28) Reverse Feed Speed Selection  
This parameter is to choose a reverse feed speed.  
In the strip issue, the back feed speed of 3”/sec. may cause a shortage of  
feed amount due to a lack of torque, slippery media surface, etc. In such  
case, reduce the back feed speed to 2”/sec. to secure the feed amount.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
2.9.1 Parameter Setting  
(Cont.)  
<2>PARAMETER SET  
BACK SPEED STD  
Use the [FEED] or [RESTART] key to select a desired option.  
STD: 3 inch/second  
LOW: 2 inch/second  
BACK SPEED STD  
BACK SPEED LOW  
[RESTART]  
[FEED]  
After selecting the Back Feed Speed, press the [PAUSE] key.  
(29) Maxi Code Specification Selection  
This parameter is to choose a Maxi code specification.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
<2>PARAMETER SET  
MAXI CODE TYPE1  
Use the [FEED] or [RESTART] key to select a desired option.  
MAXI CODE TYPE1  
[RESTART]  
TYPE1: Compatible specification  
with the B-X series  
[FEED]  
MAXI CODE TYPE2  
TYPE2: Specification for specific  
home delivery company  
After selecting a Maxi code specification, press the [PAUSE] key.  
E2-31  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
(30) Print Head Type Selection  
2.9.1 Parameter Setting  
(Cont.)  
This parameter is to choose the print head type that is actually installed.  
When “<2>PARAMETER SET” appears, press the [PAUSE] key until  
the following display appears.  
NOTE:  
<2>PARAMETER SET  
THERMAL HEAD V2  
When the installed print head type is  
changed, this parameter should be  
also changed accordingly. Failure to  
do this may affect the print quality or  
print head life.  
Use the [FEED] or [RESTART] key to select a desired option.  
Current type  
(TPH128R4)  
THERMAL HEAD V1  
[RESTART]  
[FEED]  
Enhanced type  
(TPH128R5)  
THERMAL HEAD V2  
After selecting a print head type, press the [PAUSE] key.  
E2-32  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
While “<4>DUMP MODE” is displayed on the LCD Message Display,  
press the [PAUSE] key to enter the Dump Mode.  
2.9.2 Dump Mode Setting  
In the Dump Mode, data in the receive buffer are printed. Data are  
expressed in hexadecimal values. This operation allows the user to verify  
programming commands or debug the program.  
When “<4>DUMP MODE” appears, press the [PAUSE] key.  
<4>DUMP MODE  
BUFFER RS-232C  
Use the [FEED] or [RESTART] key to choose a receive buffer to be  
dumped.  
BUFFER RS-232C  
BUFFER CENTRO.  
[RESTART]  
BUFFER NETWORK  
BUFFER BASIC 1  
BASIC Interpreter (Interface → Interpreter buffer)  
[FEED]  
BUFFER BASIC 2  
BASIC Interpreter (Interpreter → Printer buffer)  
BUFFER USB  
After selecting the receive buffer, press the [PAUSE] key.  
<4>DUMP MODE  
PRINT ON DEMAND  
Use the [FEED] or [RESTART] key to select a printing method.  
NOTES:  
PRINT ON DEMAND  
1. When “ON DEMAND” is  
selected, it is required to choose a  
printing method again and press  
the [PAUSE] key to print the  
subsequent data until the all data  
has been printed.  
[RESTART]  
Prints 166 lines of data (approx. 50cm), then  
stops.  
* To print the subsequent data, choose a printing  
method again and press the [PAUSE] key.  
[FEED]  
2
If an error occurs during  
dumping, the printer will display  
an error message and stop  
printing. The error can be  
cleared by pressing the [PAUSE]  
key, and then the display will  
show “<4>DUMP MODE”  
again.  
PRINT ALL  
Prints all data in the receive buffer, then stops.  
After selecting a printing method, press the [PAUSE] key.  
<4>DUMP MODE  
NOW PRINTING...  
After a recovery from the error  
the printer will not start printing  
automatically.  
[PAUSE]  
<4>DUMP MODE  
Turn off the power, and then on.  
ON LINE  
B-SX5T Vx.x  
E2-33  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
The data in the receive buffer is printed as follows:  
2.9.2 Dump Mode Setting  
(Cont.)  
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  
7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30  
30 7C 7D 7B 44 30 37 37 30 2C 31 31 30 30 2C 30  
37 34 30 7C 7D 7B 43 7C 7D 7B 4C 43 3B 30 30 33  
30 2C 30 30 32 30 2C 30 30 33 30 2C 30 36 36 30  
2C 30 2C 32 7C 7D 7B 4C 43 3B 30 30 37 30 2C 30  
30 32 30 2C 30 30 37 30 2C 30 36 36 30 2C 30 2C  
39 7C 7D 7B 4C 43 3B 30 30 35 30 2C 30 30 32 30  
:
{AX;+000,+000,+0  
0|}{D0760,1100,0  
740|}{C|}{LC;003  
0,0020,0030,0660  
,0,2|}{LC;0070,0  
020,0070,0660,0,  
9|}{LC;0050,0020  
Print Conditions  
• Printing width: 3.9 inches (100 mm)  
• Sensor selection: None  
• Print speed: 4”/sec.  
• Printing mode: Depends on the  
selection in use.  
:
:
44 45 46 47 48 49 4A 7C 7D 7B 50 43 31 30 3B 30  
33 35 30 2C 30 34 30 30 2C 31 2C 31 2C 4B 2C 30  
30 2C 42 3D 41 42 43 44 65 66 67 68 69 6A 6B 6C  
DEFGHIJ|}{PC10;0  
350,0400,1,1,K,0  
0,B=ABCDefghijkl  
• 16 bytes/line  
• Data is printed in the order from the  
new one to the old one.  
• Data specified by the receive buffer  
write pointer will be printed in  
boldface.  
6D 6E 6F 70 7C 7D 7B 50 56 30 32 3B 30 33 33 30  
2C 30 36 36 30 2C 30 32 37 30 2C 30 32 35 30 2C  
41 2C 30 30 2C 42 3D 42 7C 7D 7B 50 56 30 33 3B  
mnop|}{PV02;0330  
,0660,0270,0250,  
A,00,B=B|}{PV03;  
:
:
:
3B 30 39 30 30 2C 30 31 38 30 2C 54 2C 48 2C 30  
35 2C 41 2C 30 3D 31 32 33 34 35 36 37 38 39 30  
41 42 43 44 45 7C 7D 00 00 00 00 00 00 00 00 00  
;0900,0180,T,H,0  
5,A,0=1234567890  
ABCDE|}  
:
:
Feed direction  
Receive Buffer Size  
Interface  
RS-232C  
Buffer size  
1MB (65536 lines)  
Centronics  
Network Interface  
BASIC 1  
1MB (65536 lines)  
1MB (65536 lines)  
8KB (512 lines)  
BASIC 2  
8KB (512 lines)  
USB  
1MB (65536 lines)  
Required Label Length  
Interface  
RS-232C  
Media length*  
198.2m  
198.2m  
198.2m  
2m  
Centronics  
Network Interface  
BASIC 1  
BASIC 2  
2m  
USB  
198.2m  
*: Media length required for printing all data in the receive buffer.  
E2-34  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.9 Setting an Operating Environment  
While “<5>EXPAND MDOE” is displayed on the LCD Message Display,  
press the [PAUSE] key to enter the BASIC Expansion Mode.  
2.9.3 BASIC Expansion Mode  
In the BASIC Expansion Mode, it is possible to execute the BASIC  
expansion mode program under the following conditions.  
NOTE:  
For the BASIC enable setting mode,  
refer to the B-SX4T/SX5T Series  
Key Operation Specification stored  
in the CD-ROM.  
• The BASIC expansion mode program has already been loaded.  
• The BASIC enable setting mode is selected.  
The basic expansion mode ends when the basic expansion program is  
exited.  
When “<5>EXPAND MODE” appears, press the [PAUSE] key.  
<5>EXPAND MODE  
When the [PAUSE] key is pressed, BASIC program is executed.  
E2-35  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
2.10 Installing the Printer Drivers  
2.10.1 Introduction  
This manual describes how to install the TOSHIBA printer driver for the TOSHIBA bar code printer on your  
Windows host computer; install and delete the printer driver, the procedure for adding the LAN port, cautions  
and limitations.  
The examples provided here illustrate the procedure for installing the printer driver version V7.0 for the B-SA4T  
series.  
2.10.2 General Description  
(1) Features  
Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA  
bar code printer, as well as the easy-to-use general printers.  
You can use this printer by connecting a parallel interface cable (printer cable), a USB cable, or a LAN cable  
to your host computer.  
(2) System Requirements  
To install the TOSHIBA printer driver on your host computer, the following system and environment are  
required:  
• Operating system: Windows 98, Windows Me, Windows 2000, Windows XP  
• Hardware:  
A DOS-/V (IBM PC/AT compatible) machine running an above operating system.  
• Interface:  
• Parallel interface conforming to the IEEE1284 standard  
• USB interface  
• LAN interface  
E2-36  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
2.10.3 Installing the Printer Driver  
The installation procedure differs depending on the interface connected to the printer and the operation system  
you are using. Please install the printer driver by performing the appropriate procedure.  
If the previous version of the printer driver has been installed on your host computer , be sure to uninstall it  
before you install this printer driver. (Refer to Section 2.10.4 Uninstalling the Printer Driver.)  
To print via your network, please install the printer driver by performing the installation procedure for the  
parallel interface, and also perform the following:  
1. In the procedure, select “LPT1” for the port.  
2. After installation of the printer driver is completed, add the LAN port by referring to Section 2.10.5  
Adding/Deleting a LAN Port, and specify the LAN port.  
(1) Parallel Interface  
To use the parallel interface, the following settings are required, after installing the printer driver:  
For Windows 98/Me:  
Open the printer properties. Select the “Details” tab and click on the  
[Spool Settings…] button. The “Spool Settings” dialog box is displayed.  
Select “Disable bi-directional support for this printer”.  
For Windows 2000/XP:  
Open the printer properties and select the “Ports” tab. Mark off the “Enable  
bidirectional support” checkbox.  
NOTE:  
In case of the B-SX4T or B-SX5T series, make sure that the Centronics interface type is set to SPP  
(default).  
E2-37  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
Windows 98/Me  
(1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button.  
(3) Select “Local printer”, then click on the [Next] button. The screen listing “Manufacturers and  
Printers” is displayed.  
(4) Click on the [Have Disk…] button. The “Install From Disk” dialog box is displayed.  
Specify the “\driver” folder in the CD-ROM drive, then click on the [OK] button.  
NOTE:  
The latest printer driver is available from the web site, “the Barcode Master”.  
(http://www.toshibatec-ris.com/products/barcode/download/index.html)  
(5) Select the printer to be installed from “Printers” list, then click on the [Next] button.  
Driver name  
TEC B-372  
Model  
B-372-QP  
Driver name  
TEC B-415  
Model  
B-415-GH24-QM  
B-415-GH25-QM  
Driver name  
TEC B-419  
Model  
B-419-GS10-QQ  
B-419-GS12-QP  
B-419-GS12-CN  
B-452-HS12-QQ  
B-452-HS12-QQ-US  
B-452-HS12-QP  
B-452-HS12-CN  
TEC B-431  
B-431-GS10-QP  
B-431-GS10-CN  
TEC B-452  
B-452-TS10-QQ  
TEC B-452H  
B-452-TS10-QQ-US  
B-452-TS11-QQ-PAC  
B-452-TS12-QP  
B-452-TS12-QP-PAC  
B-452-TS12-CN  
TEC B-472  
TEC B-492  
B-472-QQ  
TEC B-472-CN B-472-GH12-CN  
B-472-GH14-CN  
TEC B-482  
TEC B-672  
B-482-TS10-QQ  
B-482-TS10-QQ-US  
B-482-TS10-QP  
B-472-QQ-US  
B-472-GH12-QQ  
B-472-QP  
B-492L-TH10-QQ  
B-492R-TH10-QQ  
B-492L-TH10-QP  
B-492R-TH10-QP  
B-682-TS10-QQ  
B-682-TS10-QQ-US  
B-682-TS10-QP  
B-872-QQ  
B-872-QQ-US  
B-872-QP  
B-SA4TM-TS12-QM-R TEC B-SA4T-  
B-SA4TP-TS12-QM-R CN  
TEC B-572  
B-572-QQ  
B-672-QQ  
B-672-QQ-US  
B-672-QP  
B-572-QQ-US  
B-572-QP  
TEC B-682  
TEC B-872  
TEC B-SA4T  
TEC B-852  
TEC B-882  
B-852-TS12-QQ  
B-852-TS12-QQ-US  
B-852-TS12-QP  
TEC B-852-R  
TEC B-SA4G  
TEC B-SP2D  
B-852-TS22-QQ-R  
B-852-TS22-QP-R  
B-882-TS10-QQ  
B-SA4TM-GS12-QM-R  
B-SA4TP-GS12-QM-R  
B-882-TS10-QQ-US  
B-882-TS10-QP  
B-SA4TM-TS12-CN  
B-SA4TP-TS12-CN  
B-SP2D-GH20-QM  
B-SP2D-GH30-QM  
B-SP2D-GH30-QM  
B-SP2D-GH20-QM-R  
B-SP2D-GH30-QM-R  
B-SP2D-GH30-QM-R  
TEC B-SV4  
TEC B-SX5  
B-SV4D-GS10-QM  
B-SV4D-GH10-QM  
B-SV4D-GS10-QM-R  
B-SV4D-GH10-QM-R  
TEC B-SX4  
B-SX4T-GS10-QQ  
B-SX4T-GS10-QQ-US  
B-SX4T-GS10-QP  
B-SX4T-GS20-QQ  
B-SX4T-GS20-QQ-US  
B-SX4T-GS20-QP  
B-SX4T-GS20-QM-R  
TEC B-SX4-CN B-SX4T-GS10-CN  
B-SX4T-GS20-CN  
B-SX5T-TS12-QQ  
B-SX5T-TS12-QQ-US  
B-SX5T-TS12-QP  
B-SX5T-TS22-QQ  
B-SX5T-TS22-QQ-US  
B-SX5T-TS22-QP  
B-SX5T-TS22-QM-R  
TEC B-SX5-CN B-SX5T-TS12-CN  
B-SX5T-TS22-CN  
TEC B-SX6T-R B-SX6T-TS12-QM-R  
TEC B-SX8T-R B-SX8T-TS12-QM-R  
TEC CB-416-  
T3  
CB-416-T3-QQ  
CB-416-T3-QQ-US  
CB-416-T3-QP  
TEC CB-426-  
T3  
CB-426-T3-QQ  
CB-426-T3-QQ-US  
CB-426-T3-QP  
E2-38  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
(6) The screen to select the existing installed printer driver or use the new one, is displayed. Select  
“Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first  
time, this screen is not displayed.  
(7) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button.  
(8) Change the printer name if necessary, and select whether or not you use the printer as the default  
printer (“Yes” or “No”). Click on the [Finish] button.  
(9) The printer driver is installed. When installation is completed, the new printer icon is added in the  
“Printers” folder.  
E2-39  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
Windows 2000/XP  
(1) Log on to your host computer as a member who has full control access privilege concerning the  
printer settings.  
(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(3) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button.  
(4) Select “Local printer”. Mark off the “Automatically detect and install my Plug and Play printer”  
checkbox, then click on the [Next] button.  
(5) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button.  
(6) On the screen listing “Manufacturers and Printers”, click on the [Have Disk…] button. The “Install  
From Disk” dialog box is displayed.  
(7) Specify the “\driver” folder in the CD-ROM drive, then click on the [OK] button.  
NOTE:  
The latest printer driver is available from the web site, “the Barcode Master”.  
(http://www.toshibatec-ris.com/products/barcode/download/index.html)  
(8) Select the printer to be installed from “Printers” list, then click on the [Next] button.  
Driver name  
TEC B-372  
Model  
B-372-QP  
Driver name  
TEC B-415  
Model  
B-415-GH24-QM  
B-415-GH25-QM  
Driver name  
TEC B-419  
Model  
B-419-GS10-QQ  
B-419-GS12-QP  
B-419-GS12-CN  
B-452-HS12-QQ  
B-452-HS12-QQ-US  
B-452-HS12-QP  
B-452-HS12-CN  
TEC B-431  
B-431-GS10-QP  
B-431-GS10-CN  
TEC B-452  
B-452-TS10-QQ  
TEC B-452H  
B-452-TS10-QQ-US  
B-452-TS11-QQ-PAC  
B-452-TS12-QP  
B-452-TS12-QP-PAC  
B-452-TS12-CN  
TEC B-472  
TEC B-492  
B-472-QQ  
TEC B-472-CN B-472-GH12-CN  
B-472-GH14-CN  
TEC B-482  
TEC B-672  
B-482-TS10-QQ  
B-482-TS10-QQ-US  
B-482-TS10-QP  
B-472-QQ-US  
B-472-GH12-QQ  
B-472-QP  
B-492L-TH10-QQ  
B-492R-TH10-QQ  
B-492L-TH10-QP  
B-492R-TH10-QP  
B-682-TS10-QQ  
B-682-TS10-QQ-US  
B-682-TS10-QP  
B-872-QQ  
B-872-QQ-US  
B-872-QP  
B-SA4TM-TS12-QM-R TEC B-SA4T-  
B-SA4TP-TS12-QM-R CN  
TEC B-572  
B-572-QQ  
B-672-QQ  
B-672-QQ-US  
B-672-QP  
B-572-QQ-US  
B-572-QP  
TEC B-682  
TEC B-872  
TEC B-SA4T  
TEC B-852  
TEC B-882  
B-852-TS12-QQ  
B-852-TS12-QQ-US  
B-852-TS12-QP  
TEC B-852-R  
TEC B-SA4G  
TEC B-SP2D  
B-852-TS22-QQ-R  
B-852-TS22-QP-R  
B-882-TS10-QQ  
B-SA4TM-GS12-QM-R  
B-SA4TP-GS12-QM-R  
B-882-TS10-QQ-US  
B-882-TS10-QP  
B-SA4TM-TS12-CN  
B-SA4TP-TS12-CN  
B-SP2D-GH20-QM  
B-SP2D-GH30-QM  
B-SP2D-GH30-QM  
B-SP2D-GH20-QM-R  
B-SP2D-GH30-QM-R  
B-SP2D-GH30-QM-R  
TEC B-SV4  
TEC B-SX5  
B-SV4D-GS10-QM  
B-SV4D-GH10-QM  
B-SV4D-GS10-QM-R  
B-SV4D-GH10-QM-R  
TEC B-SX4  
B-SX4T-GS10-QQ  
B-SX4T-GS10-QQ-US  
B-SX4T-GS10-QP  
B-SX4T-GS20-QQ  
B-SX4T-GS20-QQ-US  
B-SX4T-GS20-QP  
B-SX4T-GS20-QM-R  
TEC B-SX4-CN B-SX4T-GS10-CN  
B-SX4T-GS20-CN  
B-SX5T-TS12-QQ  
B-SX5T-TS12-QQ-US  
B-SX5T-TS12-QP  
B-SX5T-TS22-QQ  
B-SX5T-TS22-QQ-US  
B-SX5T-TS22-QP  
B-SX5T-TS22-QM-R  
TEC B-SX5-CN B-SX5T-TS12-CN  
B-SX5T-TS22-CN  
TEC B-SX6T-R B-SX6T-TS12-QM-R  
TEC B-SX8T-R B-SX8T-TS12-QM-R  
TEC CB-416-  
T3  
CB-416-T3-QQ  
CB-416-T3-QQ-US  
CB-416-T3-QP  
TEC CB-426-  
T3  
CB-426-T3-QQ  
CB-426-T3-QQ-US  
CB-426-T3-QP  
E2-40  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
(9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the  
[Next] button. If you install the printer driver for the first time, this screen is not displayed.  
(10) Change the printer name if necessary, and select whether or not you use the printer as the default  
printer (“Yes” or “No”). Click on the [Next] button.  
(11) Select whether or not the printer will be shared with other network users (“Shared” or “Not shared”).  
Click on the [Next] button.  
(12) Select whether or not the test page will be printed (“Yes” or “No”), then click on the [Finish] button.  
(13) If the “Digital Signature Not Found” screen is displayed, click on the [Yes] button.  
(14) When the “Completing the Add Printer Wizard” screen is displayed, click on the [Finish] button.  
(15) When installation is completed, the new printer icon is added in the “Printers” folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
(2) USB Interface  
Installation starts by the operating system’s plug-and-play function.  
Windows 98/Me  
(1) Turn the printer ON, then connect it to your host computer with the USB cable.  
The “New Hardware Found” dialog box is displayed, and “USB Device” is detected.  
(2) After a while, the “Add New Hardware Wizard” dialog box is displayed.  
Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
(3) Select “Search for the best driver for your device. (Recommended)”.  
Mark the “Specify a location” checkbox, then click on the [Browse] button.  
Specify “\driver” folder, then click on the [Next] button.  
(4) Check to see that the “USB Printing Support” driver is detected, then click on the [Next] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
(5) When the screen which indicates the USB Printing Support driver has been installed, is  
displayed, click on the [Finish] button.  
(6) After a while, “TEC B-SA4T” is detected as a new hardware.  
(7) The “Add New Hardware Wizard” dialog box is displayed.  
Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.  
E2-44  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
(8) Select “Search for the best driver for your device. (Recommended)”.  
Mark the “Specify a location” checkbox, then click on the [Browse] button.  
Specify “\driver” folder, then click on the [Next] button.  
(9) Check to see that the “TEC B-SA4T” driver is detected, then click on the [Next] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
(10) Change the printer name if necessary, and select whether or not you use the printer as the default  
printer (“Yes” or “No”). Click on the [Finish] button.  
(11) When the screen, which indicates TEC B-SA4T has been installed, is displayed, click on the  
[Finish] button.  
(12) When installation is completed, the new printer icon is added in the “Printers” folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
Windows 2000/XP  
NOTE:  
When plug-and-play printer installation in progress is stopped, be sure to delete the printer detected and  
displayed on the “Device Manager” tab of the “System Properties” dialog box.  
(1) Log on to your host computer as a member who has full control access privilege concerning the  
printer settings.  
(2) Turn the printer ON, then connect it to your host computer with the USB cable.  
(3) “USB Device” is automatically detected, and “USB Printing Support” is automatically installed.  
(4) After a while, for Windows XP, “TEC B-SA4T” is detected as a new device.  
For Windows 2000, “Unknown” device is detected as a new device. In both cases, perform the  
following steps, though dialog boxes for Windows XP are used.  
(5) The “Found New Hardware Wizard” dialog box is displayed.  
Select “No, not this time”, then click on the [Next] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
(6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button.  
(7) Select “Search for the best driver in these locations”.  
Mark the “Include this location in the search” checkbox, then click on the [Browse] button.  
Specify the “\driver” folder in the CD-ROM, then click on the [Next] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
(8) When the dialog box below is displayed, click on the [Continue Anyway] button.  
(9) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the  
[Finish] button.  
(10) When installation is completed, the new printer icon is added in the “Printers” folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
2.10.4 Uninstalling the Printer Driver  
NOTE:  
Before uninstalling the printer driver, be sure to complete all of printing, the status monitor, and properties settings.  
Windows 98/ME  
(1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(2) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is  
displayed.  
(3) Click on the [Yes] button to delete.  
(4) After the printer driver icon is deleted, restart your host computer.  
Windows 2000/XP  
(1) Log on to your host computer as a member who has full control access privilege concerning the  
printer settings.  
(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(3) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is  
displayed.  
(4) Click on the [Yes] button to delete.  
(5) After the printer icon is deleted, select “Server Properties” from “File” menu of the “Printers” folder.  
(6) Select the printer driver to be deleted, then click on the [Remove] button. After the printer driver is  
deleted, restart your host computer.  
E2-50  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
2.10.5 Adding/Deleting a LAN Port  
To use the LAN interface, first, you have to make the following settings in “<7> IP ADDRESS” in the system  
mode of the printer. (Refer to TOSHIBA TEC support representative.)  
• Set the printer IP address (“PRINTER IP ADRES”), the gateway IP address (“GATEWAY IP  
ADRES”), and subnet mask (“SUBNET MASK”).  
• Set the port number (“SOCKET PORT”).  
Among these settings, the printer IP address and the port number are also required for adding a LAN port.  
(1) Adding a LAN Port  
Windows 98/ME  
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.  
(2) Select the “Details” tab, and click on the [Add Port…] button. The “Add Port” dialog box is  
displayed.  
(3) Select “Other”.  
Select “Seagull Scientific TCP/IP Port” from the list, then click on the [OK] button.  
(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the  
port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP  
ADDRESS” in the system mode of the printer. After entering these, click on the [OK] button.  
(5) When addition of the port is completed, the port is added to the drop down list for “Print to the  
following port”.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
Windows 2000/XP  
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.  
(2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is  
displayed.  
(3) Select “Seagull Scientific TCP/IP Port” from the “Available Printer Ports” list, then click on the [OK]  
button.  
(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the  
port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP  
ADDRESS” in the system mode of the printer. After entering these, click on the [OK] button.  
(5) When addition of the port is completed, the port is added to the “Print to the following port(s)” list.  
(2) Deleting a LAN Port  
NOTE:  
Before deleting a port, be sure to check if other printers also use it. If there are printers which use the port to  
be deleted, change their port to another, before deleting the port.  
Windows 98/ME  
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.  
(2) Select the “Details” tab, and click on the [Delete Port…] button.  
(3) Select the port to be deleted, then click on the [OK] button.  
(4) When deletion of the port is completed, the port is also deleted from the “Print to the following port”  
list.  
Windows 2000/XP  
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.  
(2) On the “Ports” tab, select the port to be deleted, then click on the [Delete Port] button.  
(3) When deletion of the port is completed, the port is also deleted from the “Print to the following  
port(s)” list.  
E2-52  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
2.10.6 Cautions  
(1) Printer Driver Upgrades  
• To upgrade the printer driver to this version, uninstall the previous version of the printer driver, before  
installing this printer driver.  
• Be sure to restart your host computer, after you upgrade the printer driver.  
• When your operating system is Windows 98, or Windows Me, be sure to restart your host computer,  
after you uninstall the previous version of the printer driver. Or, the printer driver is not upgraded  
properly.  
(2) Others  
• If your operating system is Windows 2000 or Windows XP, when plug-and-play printer installation in  
progress is stopped, be sure to delete the printer detected and displayed on the “Device Manager” tab of  
the “System Properties” dialog box.  
• Before uninstalling the printer driver, be sure to complete all of printing, the status monitor, and  
properties settings.  
• Before deleting a port, be sure to check if other printers also use it. If there are printers which use the  
port to be deleted, change their port to another, before deleting the port.  
E2-53  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.10 Installing the Printer Drivers  
2.10.7 Using the Printer Driver  
For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen.  
1) Open the Properties screen of the Printer Driver.  
2) Clicking on the About tab causes the following screen to appear.  
Click on the [Help] button.  
About tab  
[Help] button  
3) The Help for Windows Printer Drivers screen appears. This screen will provide how to use the printer  
driver.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.11 Print Test  
After your operating environment has been set, perform a print test.  
2.11 Print Test  
1. Perform a print test by using the Printer Driver or an Issue Command.  
The printer driver’s Properties screen allows you to set the  
communication conditions, media size, and other printing conditions  
in accordance with your operating environment. For details, refer to  
the Help for the Windows Printer Drivers screen.  
Example: Stock tab display of the Printer Driver’s Properties Screen  
Print Method  
Sensor  
Label Gap  
Issue Mode  
Cut  
Print Speed  
Fine Adjustment  
Print Method:  
Sensor:  
Direct thermal or thermal transfer is selectable.  
Media sensor type is selectable.  
Issue Mode:  
Cut:  
Batch or strip is selectable.  
Whether to use the cutter or not is selectable.  
Fine Adjustment: Adjustment values for the feed amount, cut/strip  
position, etc. can be set.  
2. Confirm the print test result.  
• When a print start position, cut/strip position, or print tone needs to  
be adjusted: ⇒ Section 2.12 Position and Print Tone Fine  
Adjustment  
• When pre-printed media is used, and if a print start position is not  
properly detected: ⇒ Section 2.13 Threshold Setting  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.11 Print Test  
2.11 Print Test (Cont.)  
When using a Strip Module or an optional Cutter Module  
It is necessary to set the issue mode, cut/strip position, etc. for the Printer  
Driver or TPCL (TEC Printer Command Language) in accordance with  
your printing condition.  
For details of the TPCL, refer to the B-SX4T/SX5T Series External  
Equipment Interface Specification stored in the CD-ROM.  
Regarding how to use the Printer Driver, refer to the Help for the  
Windows Printer Drivers screen.  
To gain maximum performance and life from the Cutter Module or Strip  
Module, periodic cleaning is required.  
Before starting a cleaning, be sure to TURN OFF the printer to avoid risk  
of injury.  
For details of cleaning, refer to Section 4.1.3 Optional Cutter Module.  
E2-56  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.12 Position and Print Tone Fine Adjustment  
This section describes how to fine adjust a print start position, cut/strip  
position, reverse feed amount, print tone, and ribbon motor torque.  
When a fine adjustment is required, such as print start position, print tone,  
etc, follow the procedure below.  
2.12 Position and Print  
Tone Fine  
Adjustment  
1. Turn on the printer and confirm that “ONLINE” appears on the LCD  
Message Display.  
2. Press the [PAUSE] key to pause the printer.  
3. Hold down the [RESTART] key for three seconds until “<1>RESET”  
is displayed.  
4. Press the [FEED] or [RESTART] key until “<3>ADJUST SET”  
appears on the LCD Message Display.  
5. When “<3>ADJUST SET” appears, press the [PAUSE] key to enter  
the Parameter Fine Adjustment Mode.  
<3>ADJUST SET  
The Parameter Fine Adjustment Mode contains the following sub menus.  
Each time the [PAUSE] key is pressed, the sub menus are displayed  
sequentially.  
[PAUSE]  
<3>ADJUST SET  
FEED ADJ.+10.0mm  
(1) Feed Amount Fine Adjustment:  
Feed amount to the print start position is fine adjusted.  
(2) Cut/Strip Position Fine Adjustment:  
Cut position or strip position is fine adjusted.  
(3) Reverse Feed Amount Fine Adjustment:  
Reverse feed amount is fine adjusted.  
[PAUSE]  
<3>ADJUST SET  
CUT ADJ. +10.0mm  
[PAUSE]  
(4) X-coordinate Fine Adjustment:  
<3>ADJUST SET  
BACK ADJ. +5.0mm  
X-coordinate of a print position is fine adjusted.  
(5) Print Tone Fine Adjustment (Thermal transfer):  
Print tone is fine adjusted for thermal transfer mode.  
(6) Print Tone Fine Adjustment (Thermal direct):  
Print tone is fine adjusted for thermal direct mode.  
(7) Ribbon Motor Drive Voltage Fine Adjustment (Take-up  
motor):  
Drive voltage of the ribbon take-up motor is fine adjusted.  
(8) Ribbon Motor Drive Voltage Fine Adjustment (Feed motor)  
Drive voltage of the ribbon feed motor is fine adjusted.  
(9) Threshold Fine Adjustment (Black mark sensor):  
Threshold for the black mark sensor is fine adjusted. See Section  
2.13.  
[PAUSE]  
<3>ADJUST SET  
X ADJUST +50.0mm  
[PAUSE]  
<3>ADJUST SET  
TONE ADJ.<T> +3  
[PAUSE]  
<3>ADJUST SET  
TONE ADJ.<D> -2  
[PAUSE]  
(10) Threshold Fine Adjustment (Feed gap sensor):  
Threshold for the feed gap sensor is fine adjusted. See Section  
2.13.  
<3>ADJUST SET  
RBN ADJ <FW> -10  
[PAUSE]  
<3>ADJUST SET  
RBN ADJ <BK> -5  
NOTE:  
[PAUSE]  
The printer driver’s properties screen also has Parameter Fine Adjustment  
menu.  
<3>ADJUST SET  
THRESHOLD<R>1.0V  
[PAUSE]  
<3>ADJUST SET  
THRESHOLD<T>1.4V  
[PAUSE]  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.12 Position and Print Tone Fine Adjustment  
Print Start Position Fine Adjustment  
2.12 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
FEED ADJ.+10.0mm  
FEED ADJ.+50.0mm  
FEED ADJ.+49.5mm  
NOTES:  
[RESTART]  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
Pressing the [FEED] key one time  
causes a –0.5mm change, up to  
–50.0 mm.  
Pressing the [RESTART] key one  
time causes a +0.5mm change, up  
to +50.0 mm.  
FEED ADJ.+0.5mm  
FEED ADJ.+0.0mm  
FEED ADJ.-0.5mm  
[FEED]  
FEED ADJ.-49.5mm  
FEED ADJ.-50.0mm  
After selecting a fine adjustment value, press the [PAUSE] key.  
• Example of Print Start Position Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the print start  
position is shifted forward.  
Feed Direction  
One label  
Print Start Position  
3mm  
When setting +0.0 mm  
Feed Direction  
One label  
Print Start Position  
When setting –3.0 mm  
3mm  
Compared with “+0.0mm” position, the print start  
position is shifted backward.  
Feed Direction  
One label  
Print Start Position  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.12 Position and Print Tone Fine Adjustment  
Cut/Strip Position Fine Adjustment  
2.12 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
CUT ADJ. +10.0mm  
CUT ADJ.+50.0mm  
CUT ADJ.+49.5mm  
NOTES:  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
Pressing the [FEED] key one time  
causes a –0.5mm change, up to  
–50.0 mm.  
Pressing the [RESTART] key one  
time causes a +0.5mm change, up  
to +50.0 mm.  
[RESTART]  
CUT ADJ.+0.5mm  
CUT ADJ.+0.0mm  
CUT ADJ.-0.5mm  
[FEED]  
CUT ADJ.-49.5mm  
CUT ADJ.-50.0mm  
After selecting a fine adjustment value, press the [PAUSE] key.  
• Example of Cut Position Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the cut position  
is shifted forward.  
Feed Direction  
Cut Position  
3mm  
When setting +0.0 mm  
Feed Direction  
Cut Position  
3mm  
When setting –3.0 mm  
Compared with “+0.0mm” position, the cut position  
is shifted backward.  
Feed Direction  
Cut Position  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.12 Position and Print Tone Fine Adjustment  
• Example of Strip Position Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the stop position  
after printing is shifted forward.  
Print Head  
Label  
Platen  
Strip Plate  
Stop position after  
printing  
Backing Paper  
3mm  
When setting +0.0 mm  
Stop position after  
printing  
3mm  
When setting –3.0 mm  
Compared with “+0.0mm” position, the stop position  
after printing is shifted backward.  
Stop position after  
printing  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.12 Position and Print Tone Fine Adjustment  
Reverse Feed Amount Fine Adjustment  
2.12 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
BACK ADJ. +5.0mm  
BACK ADJ.+9.5mm  
BACK ADJ.+9.0 mm  
NOTES:  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
Pressing the [FEED] key one time  
causes a –0.5mm change, up to  
–9.5 mm.  
Pressing the [RESTART] key one  
time causes a +0.5mm change, up  
to +9.5 mm.  
[RESTART]  
BACK ADJ.+0.5mm  
BACK ADJ.+0.0mm  
BACK ADJ.-0.5mm  
[FEED]  
BACK ADJ.-9.0mm  
BACK ADJ.-9.5mm  
After selecting a fine adjustment value, press the [PAUSE] key.  
• Example of Reverse Feed Amount Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the print start position  
after a reverse feed is shifted forward.  
Feed Direction  
3mm  
Print Start Position after a  
reverse feed  
When setting +0.0 mm  
Feed Direction  
Print Start Position after a  
reverse feed  
When setting –3.0 mm  
Compared with “+0.0mm” position, the print start position  
after a reverse feed is shifted backward.  
3mm  
Feed Direction  
Print Start Position after a  
reverse feed  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.12 Position and Print Tone Fine Adjustment  
X Coordinate Fine Adjustment  
2.12 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
X ADJUST +5.0mm  
NOTES:  
X ADJUST +99.5mm  
X ADJUST +99.0mm  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
[RESTART]  
Pressing the [FEED] key one time  
causes a –0.5mm change, up to  
–99.5 mm.  
Pressing the [RESTART] key one  
time causes a +0.5mm change, up  
to +99.5 mm.  
X ADJUST +0.5mm  
X ADJUST +0.0mm  
X ADJUST -0.5mm  
[FEED]  
X ADJUST -99.0mm  
X ADJUST -99.5mm  
After selecting a fine adjustment value, press the [PAUSE] key.  
Feed Direction  
• Example of X Coordinate Fine Adjustment  
X
Top Down Printing  
Y
When setting –50.0 mm  
Compared with “+0.0mm” position, the print position  
is shifted to the left.  
ABC  
Y
Bottom First Printing  
50.0mm  
X
When setting +0.0 mm  
ABC  
When setting +50.0 mm  
50.0mm  
Compared with “+0.0mm” position, the print position  
is shifted to the right.  
ABC  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.12 Position and Print Tone Fine Adjustment  
Print Tone Fine Adjustment  
Thermal Transfer Print  
2.12 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
TONE ADJ.<T> +3  
NOTES:  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
Pressing the [FEED] key one time  
causes a –1 tone change, up to  
–10 tones.  
Pressing the [RESTART] key one  
time causes a +1 tone change, up to  
+10 tones.  
TONE ADJ<T>. +10  
TONE ADJ<T>. +9  
Darker  
[RESTART]  
[FEED]  
Standard  
TONE ADJ<T>. +0  
TONE ADJ<T>. -9  
TONE ADJ<T>. -10  
Lighter  
After selecting a fine adjustment value or to skip this menu, press the  
[PAUSE] key.  
Thermal Direct Print  
<3>ADJUST SET  
TONE ADJ.<D> -2  
Darker  
Standard  
Lighter  
TONE ADJ<D>. +10  
TONE ADJ<D>. +9  
[RESTART]  
[FEED]  
TONE ADJ<D>. +0  
TONE ADJ<D>. -9  
TONE ADJ<D>. -10  
After selecting a fine adjustment value or to skip this menu, press the  
[PAUSE] key.  
E2-63  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.12 Position and Print Tone Fine Adjustment  
Ribbon Motor Voltage Fine Adjustment  
2.12 Position and Print  
Tone Fine  
When the ribbon is slack or wrinkled and printing is affected, fine adjust  
the ribbon motor torque by using the following procedure.  
Adjustment (Cont.)  
Take-up Motor (RBN ADJ <FW>)  
<3>ADJUST SET  
RBN ADJ<FW> -10  
High  
NOTES:  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
Pressing the [FEED] key one time  
causes a –1 step change, up to  
–15 steps.  
RBN ADJ<FW> +0  
RBN ADJ<FW> -1  
[RESTART]  
Pressing the [RESTART] key one  
time causes a +1 step change, up to  
+0 steps.  
RBN ADJ<FW> -2  
Motor Torque  
RBN ADJ<FW> -14  
[FEED]  
RBN ADJ<FW> -15  
Low  
After selecting a fine adjustment value or to skip this menu, press the  
[PAUSE] key.  
Feed Motor (RBN ADJ <BK>)  
<3>ADJUST SET  
RBN ADJ<BK> -5  
High  
NOTES:  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
Pressing the [FEED] key one time  
causes a –1 step change, up to  
–15 steps.  
Pressing the [RESTART] key one  
time causes a +1 step change, up to  
+0 steps.  
RBN ADJ<BK> +0  
RBN ADJ<BK> -1  
[RESTART]  
Motor Torque  
RBN ADJ<BK> -2  
RBN ADJ<BK> -14  
RBN ADJ<BK> -15  
[FEED]  
Low  
After selecting a fine adjustment value or to skip this menu, press the  
[PAUSE] key.  
E2-64  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.13 Threshold Setting  
To maintain a constant print position the printer uses the media sensor to  
detect a print start position according to the difference of voltage between  
a print area and a gap or black mark. When the media is pre-printed, the  
darker (or more dense) inks can interfere with this process causing paper  
jam errors.  
2.13 Threshold Setting  
To get around this problem, first, try an automatic threshold setting.  
If the problem still occurs, then, the threshold voltage needs to be  
manually set.  
Automatic threshold setting procedure  
1. Turn the power ON. The printer is in online mode.  
2. Load a pre-printed media roll.  
When using a label stock, move the Feed Gap Sensor so that it is in  
line with the centre of the label.  
When using a tag stock, move the Black Mark Sensor so that it is in  
line with the centre of a black mark.  
3. Press the [PAUSE] key.  
4. The printer enters the pause mode.  
5. Press and hold the [PAUSE] key in the pause state until the following  
screen appears.  
6. The sensor type is displayed.  
TRANSMISSIVE  
B-SX5T  
V1.0A  
7. Select the sensor to be adjusted by using the [FEED] key.  
TRANSMISSIVE  
B-SX5T V1.0A  
REFLECTIVE  
[FEED]  
B-SX5T  
V1.0A  
Feed gap sensor  
Black mark sensor  
8. Press and hold the [PAUSE] key until more than 1.5 labels (tags)  
have been issued.  
NOTES:  
1. Failure to feed more than 1.5  
labels may result in an incorrect  
threshold setting.  
2. While the Top Cover is raised,  
the [PAUSE] key does not work  
3. A paper end error cannot be  
detected during paper feed.  
The media will continue to be fed until the [PAUSE] key is released.  
(An automatic threshold setting for the selected sensor is completed  
by this operation.)  
PAUSE  
B-SX5T  
V1.0A  
9. Press the [RESTART] key.  
ON LINE  
B-SX5T  
V1.0A  
10. The printer returns to online mode.  
Send an issue command from the host computer to the printer.  
E2-65  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.13 Threshold Setting  
Manual threshold setting procedure  
2.13 Threshold Setting  
(Cont.)  
If a paper jam error still occurs even after an automatic threshold setting  
has been performed, manually set the threshold voltage.  
To make a threshold value manually set in this section effective, select  
the Transmissive Sensor (when using manual threshold value) or  
Reflective Sensor (when using manual threshold value) within software  
commands or the printer driver.  
1. While holding down the [FEED] and [PAUSE] keys, turn on the  
printer.  
2. When “<1>DIAG.” appears on the LCD Message Display, release the  
[FEED] and [PAUSE] keys.  
<1>DIAG.  
Now, the printer is in the System Mode for system administrators.  
3. Press the [FEED] or [RESTART] key until “<5>SENSOR ADJ.”  
appears on the LCD Message Display.  
<5>SENSOR ADJ.  
<5>SENSOR ADJ.  
4. Press the [PAUSE] key to enter the Sensor Adjustment Mode.  
[PAUSE]  
<5>SENSOR ADJ.  
[H]28°C [A]28°C  
<5>SENSOR ADJ.  
[H]28°C [A]28°C  
[PAUSE]  
The Sensor Adjustment Mode contains sub menus for displaying the  
current status of each sensor and for storing “media level” voltage and  
“no media level” voltage. Each time the [PAUSE] key is pressed, the  
sub menus are displayed sequentially.  
<5>SENSOR ADJ.  
[REFLECT] 3.5V  
[FEED] or [RESTART]  
<5>SENSOR ADJ.  
[REFLECT] 4.8V*  
(1) Sensor Status Display:  
[PAUSE]  
Temperatures being detected by the Print Head Thermistor and  
the Ambient Thermistor are displayed.  
(2) Black Mark Sensor Status Display:  
Voltage being detected by the Black Mark Sensor is displayed.  
(3) Black Mark Sensor Adjustment:  
<5>SENSOR ADJ.  
[TRANS.] 2.4V  
[FEED] or [RESTART]  
Using the media actually used, a “media level” voltage is stored.  
(4) Feed Gap Sensor Status Display:  
Voltage being detected by the Feed Gap Sensor is displayed.  
(5) Feed Gap Sensor Adjustment:  
Using the media actually used, a “media level” voltage is stored.  
(6) Black Mark Sensor/Feed Gap Sensor Status Display (No  
media):  
<5>SENSOR ADJ.  
[TRANS.] 4.1V*  
[PAUSE]  
<5>SENSOR ADJ.  
[PE]R0.1V T4.8V  
[FEED] or [RESTART]  
“No media level” voltage detected by the Black Mark  
Sensor/Feed Gap Sensor is displayed.  
(7) Black Mark Sensor/Feed Gap Sensor Adjustment (No  
media):  
“No media level” voltage is stored.  
(8) Ribbon End Sensor Status Display:  
<5>SENSOR ADJ.  
[PE]R0.1V T4.8V*  
[PAUSE]  
<5>SENSOR ADJ.  
[RIBBON] 3.1V  
[FEED] or [RESTART]  
Voltage being detected by the Ribbon End Sensor is displayed.  
(9) Ribbon End Sensor Adjustment:  
<5>SENSOR ADJ.  
[RIBBON] 3.1V*  
Using the ribbon actually used, a “ribbon level” voltage is stored.  
[PAUSE]  
E2-66  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.13 Threshold Setting  
2.13 Threshold Setting  
(Cont.)  
„ When using the Black Mark Sensor  
(1)While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key  
until the message appears.  
The displayed value is a real-time voltage being detected by the Black  
Mark Sensor.  
<5>SENSOR ADJ.  
[REFLECT] 3.5V  
Voltage at a black mark  
(2)Measure a voltage at a blank part of media and a black mark,  
respectively. At this time, write down the midpoint between both  
voltages. (This value is used later for a threshold setting.)  
Midpoint (Threshold voltage)  
(Example)  
Print area = 4.8V, Black mark = 2.4V  
Midpoint = 3.6V  
Voltage at a print area  
NOTES:  
1. When measuring a voltage of a blank area, be careful not to align a  
pre-print with the sensor by mistake.  
2. Confirm that there is at least 0.7V difference between the two values.  
If the difference in voltage is less than 0.7V, a print start position  
cannot be detected. In that case, please consider changing the media  
type.  
3. Make sure that the Top Cover is closed when measuring the voltages.  
(3)Press and hold the [RESTART] or [FEED] key for about 3 seconds  
<5>SENSOR ADJ.  
[REFLECT] 3.5V  
aligning a blank part of print area with the Black Mark Sensor.  
(4)When storing a “media level” voltage is completed, an asterisk “*”is  
displayed on the right side of a voltage. Press the [PAUSE] key.  
<5>SENSOR ADJ.  
[REFLECT] 4.8V*  
(5)A real-time voltage being detected by the Feed Gap Sensor is  
displayed.  
<5>SENSOR ADJ.  
[TRANS.] 2.4V  
„ When using the Feed Gap Sensor  
(1)Measure a voltage at a blank part of label and a label gap, respectively.  
At this time, write down the midpoint of both voltages. (This value is  
used later for a threshold setting.)  
Voltage at a label gap  
(Example)  
Print area = 2.4V, Gap = 4.0V  
Midpoint (Threshold voltage)  
Midpoint = 3.2V  
NOTES:  
1. When measuring a voltage at a blank area, be careful not to align a  
pre-print with the sensor by mistake.  
Voltage at a print area  
2. Confirm that there is at least 0.7V difference between the two values.  
If the difference in voltage is less than 0.7V, a print start position  
cannot be detected. In that case, please consider changing the media  
type.  
3. Make sure that the Top Cover is closed when measuring the voltages.  
<5>SENSOR ADJ.  
[TRANS.] 2.4V  
(2)Press and hold the [RESTART] or [FEED] key for about 3 seconds  
aligning a blank part of print area with the Feed Gap Sensor.  
(3)When storing a “media level” voltage is completed, an asterisk “*”is  
<5>SENSOR ADJ.  
[TRANS.] 2.4V*  
displayed on the right side of a voltage. Press the [PAUSE] key.  
(4)The display changes as shown on the left.  
<5>SENSOR ADJ.  
[PE]R0.1V T4.8V  
E2-67  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.13 Threshold Setting  
„ Storing a “No Media Level” Voltage  
2.13 Threshold Setting  
(Cont.)  
The following is how to set a “No media level” voltage that is used to  
detect a paper end.  
If a “NO PAPER” is displayed even if the media has not run out yet, this  
voltage needs to be set again.  
(1)Remove any media from the Black Mark Sensor/Feed Gap Sensor.  
(2)A real-time voltages being detected by the Black Mark Sensor and  
Feed Gap Sensor are displayed.  
<5>SENSOR ADJ.  
[PE]R0.1V T4.8V  
Feed Gap Sensor  
Black Mark Sensor  
(3)Press and hold the [RESTART] or [FEED] key for about 3 seconds.  
<5>SENSOR ADJ.  
[PE]R0.1VT4.8V*  
(4)When storing a “no media level” voltage is completed, an asterisk  
“*”is displayed on the right side of a voltage. Press the [PAUSE] key.  
(5)The message returns to “<5>SENSOR ADJ.”.  
<5>SENSOR ADJ.  
„ Manual Threshold Setting  
Then, set the calculated threshold voltage in the Parameter Fine  
Adjustment mode.  
(1)While “<5>SENSOR ADJ.” is displayed, press the [FEED] or  
[RESTART] key until “<3>ADJUST SET” is displayed.  
<3>ADJUST SET  
(2)Press the [PAUSE] key to enter the Parameter Fine Adjustment Mode.  
<3> ADJUST SET  
FEED ADJ.+10.0mm  
E2-68  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33059  
2.13 Threshold Setting  
(3)Press the [PAUSE] key until the target sensor type is displayed.  
2.13 Threshold Setting  
(Cont.)  
<3>ADJUST SET  
Black Mark Sensor  
THRESHOLD<R>1.0V  
[PAUSE]  
<3> ADJUST SET  
THRESHOLD<T>1.4V  
Feed Gap Sensor  
(4)Set a threshold voltage (calculated in Sensor Adjustment Menu) by  
using the [FEED] or [RESTART] key, as shown below.  
Threshold voltage = Midpoint between voltage at a print area and  
voltage at a gap/black mark  
Feed Gap Sensor  
Black Mark Sensor  
THRESHOLD<T>4.0V  
THRESHOLD<T>3.9V  
THRESHOLD<T>3.8V  
THRESHOLD<R>4.0V  
THRESHOLD<R>3.9V  
THRESHOLD<R>3.8V  
[RESTART]  
[FEED]  
THRESHOLD<T>0.1V  
THRESHOLD<T>0.0V  
THRESHOLD<R>0.1V  
THRESHOLD<R>0.0V  
NOTE:  
Pressing the [FEED] key one time  
causes a –0.1V change, up to 0.0V.  
Pressing the [RESTART] key one  
time causes a +0.1V change, up to  
+4.0V.  
(5)After choosing a threshold voltage, press the [PAUSE] key.  
(6)To check for a proper operation, issue the pre-printed media in online.  
If an error still occurs even after a manual threshold setting, change  
the threshold voltage a little, and retry.  
E2-69  
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3. ON LINE MODE  
ENGLISH VERSION EO1-33059  
3.1 Operation Panel  
3. ON LINE MODE  
This chapter describes usage of the keys on the Operation Panel in On  
Line mode.  
When the printer is in On Line mode and connected to a host computer,  
the normal operation of printing images on labels or tags can be  
accomplished.  
3.1 Operation Panel  
• The figure below illustrates the operation panel and key functions.  
LCD Message Display  
ON LINE LED (Green)  
POWER LED  
ERROR LED (Red)  
(Green)  
[FEED] key  
[PAUSE] key  
[RESTART] key  
The LCD Message Display shows messages in alphanumeric characters  
and symbols to indicate the printer’s current status. Up to 32 characters  
can be displayed on two lines.  
There are three LED lights on the operation panel.  
LED  
Illuminates when…  
Flashes when…  
-----  
The printer is  
communicating with  
your computer.  
The ribbon is nearly  
over. (See NOTE.)  
POWER The printer is turned on.  
ON LINE The printer is ready to  
print.  
NOTE:  
Flashes only when the Ribbon  
Near End Detection function is  
selected.  
ERROR Any error occurs with  
the printer.  
NOTE:  
There are three keys on the operation panel.  
Use the [RESTART] key to  
resume printing after a pause, or  
after clearing an error.  
PAUSE  
RESTART Used to restart printing.  
FEED Used to feed the media.  
Used to stop printing temporarily.  
E3- 1  
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3. ON LINE MODE  
ENGLISH VERSION EO1-33059  
3.2 Operation  
When the printer is turned on, the “ON LINE” message appears on the  
LCD Message Display. It is shown during standby or normal printing.  
3.2 Operation  
1. The printer is turned on, standing by, or printing.  
ON LINE  
B-SX5T V1.0A  
2. If any error occurs during printing, an error message appears. The  
printer stops printing automatically. (The number on the right side  
shows the remaining number of media to be printed.)  
NO PAPER 125  
B-SX5T V1.0A  
NOTE:  
For the meaning of error messages  
and actions to be taken, refer to  
Section 5 TROUBLESHOOTING  
and APPENDIX 1.  
3. To clear the error, press the [RESTART] key. The printer resumes  
printing.  
ON LINE  
B-SX5T V1.0A  
4. If the [PAUSE] key is pressed during printing, the printer stops  
printing temporarily. (The number on the right side shows the  
remaining number of media to be printed.)  
PAUSE  
52  
B-SX5T V1.0A  
5. When the [RESTART] key is pressed, the printer resumes printing.  
ON LINE  
B-SX5T V1.0A  
A reset operation clears the print data sent from the computer to the  
printer, and returns the printer to an idle condition.  
3.3 Reset  
1. The printer is turned on, standing by, or printing.  
ON LINE  
B-SX5T  
V1.0A  
2. To stop printing, or clear the data sent from the computer, press the  
[PAUSE] key. The printer stops printing.  
PAUSE  
B-SX5T  
52  
V1.0A  
3. Press and hold the [RESTART] key for 3 seconds or longer.  
NOTE:  
<1>RESET  
If the [RESTART] key is held for  
less than 3 seconds when the  
printer is in an error or pause  
state, the printer restarts printing.  
However, when a communication  
error or command error occurs,  
the printer returns to an idle  
condition.  
4. Press the [PAUSE] key. The data sent from the computer will be  
cleared, and the printer returns to an idle condition.  
ON LINE  
B-SX5T  
V1.0A  
E3- 2  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33059  
4.1 Cleaning  
4. MAINTENANCE  
WARNING!  
This chapter describes how to perform routine maintenance.  
To ensure the continuous high quality operation of the printer, you should  
perform a regular maintenance routine. For high throughput it should be  
done on a daily basis. For low throughput it should be done on a weekly  
basis.  
1. Be sure to disconnect the  
power cord before performing  
maintenance. Failure to do  
this may cause an electric  
shock.  
2. To avoid injury, be careful not  
to pinch your fingers while  
opening or closing the cover  
and print head block.  
3. The print head becomes hot  
immediately after printing.  
Allow it to cool before  
performing any maintenance.  
4. Do not pour water directly  
onto the printer.  
To maintain the printer performance and print quality, please clean the  
printer regularly, or whenever the media or ribbon is replaced.  
4.1 Cleaning  
1. Turn off the power and unplug the printer.  
2. Open the Top Cover.  
3. Turn the Head Lever to Free position, then release the Ribbon Shaft  
Holder Plate.  
4.1.1 Print Head/Platen/  
Sensors  
CAUTION!  
4. Open the Print Head Block.  
1. Do not use any volatile  
solvent including thinner and  
benzene, as this may cause  
discoloration to the cover,  
print failure, or breakdown of  
the printer.  
5. Remove the ribbon and media.  
CAUTION!  
When cleaning the print head, be careful not to damage the print head  
with a hard object like a watch or a ring.  
2. Do not touch the Print Head  
Element with bare hands, as  
static may damage the Print  
Head.  
Care must be taken not to allow  
the metal or glass part of a watch  
to touch the print head edge.  
Care must be taken not to allow a  
metal object like a ring to touch  
the print head edge.  
Since the print head element can be easily damaged by shock, please  
treat it carefully by not hitting a hard object against it.  
E4- 1  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33059  
4.1 Cleaning  
6. Clean the Print Head Element with a Print Head Cleaner or a cotton  
4.1.1 Print Head/Platen/  
Sensors (Cont.)  
swab or soft cloth slightly moistened with alcohol.  
Pinch Roller  
NOTE:  
Please purchase the Print Head  
Cleaner (P/No. 24089500013)  
from your authorised TOSHIBA  
TEC service representative.  
Print Head  
Print Head  
Element  
Platen  
Feed Roller  
Black Mark Sensor/  
Feed Gap Sensor  
7. Wipe the Platen, Feed Roller, and Pinch Roller with a soft cloth  
slightly moistened with alcohol. Remove dust or foreign substances  
from the internal part of the printer.  
8. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft  
cloth.  
Wipe the covers and panels with a dry soft cloth or a cloth slightly  
moistened with mild detergent solution.  
4.1.2 Covers and Panels  
CAUTION!  
1. DO NOT POUR WATER  
directly onto the printer.  
2. DO NOT APPLY cleaner  
or detergent directly onto  
any cover or panel.  
3. NEVER USE THINNER  
OR OTHER VOLATILE  
SOLVENT on the plastic  
covers.  
4. DO NOT clean the panel,  
covers, or the supply  
window with alcohol as it  
may cause them to  
discolour, loose their  
shape or develop  
structural weakness.  
E4- 2  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33059  
4.1 Cleaning  
4.1.3 Optional Cutter Module  
The swing cutter and rotary cutter are available as an option. They are  
both cleaned in the same way. When removing the Cutter Cover of the  
rotary cutter unit, remove the screws from the bottom of the cover.  
WARNING!  
1. Be sure to turn the power  
off before cleaning the  
Cutter Module.  
2. As the cutter blade is  
sharp, care should be  
taken not to injure  
1. Loosen the two screws to remove the Cutter Cover.  
2. Remove the Plastic Head Screw to detach the Media Guide.  
3. Remove the jammed paper.  
4. Clean the Cutter with a soft cloth slightly moistened with alcohol.  
5. Reassemble the Cutter Module in the reverse order of removal.  
Screw  
yourself when cleaning.  
Plastic Head  
Screw  
Cutter Unit  
Cutter Cover  
Media Guide  
Fixed Cutter  
Swing Cutter  
E4- 3  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33059  
5.1 Error Messages  
5. TROUBLESHOOTING  
This chapter lists the error messages, possible problems, and their solutions.  
WARNING!  
If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the  
printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative  
for assistance.  
5.1 Error Messages  
NOTES:  
• If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.  
• After the printer is turned off, all print data in the printer is cleared.  
• “****” indicates the number of unprinted media. Up to 9999 (in pieces).  
Error Messages  
HEAD OPEN  
Problems/Causes  
The Print Head Block is opened in  
Online mode.  
Solutions  
Close the Print Head Block.  
HEAD OPEN ****  
COMMS ERROR  
Feeding or printing has been attempted  
with the Print Head Block open.  
A communication error has occurred.  
Close the Print Head Block. Then press  
the [RESTART] key.  
Make sure the interface cable is correctly  
connected to the printer and the host, and  
the host is turned on.  
PAPER JAM ****  
1. The media is jammed in the media  
path. The media is not fed smoothly.  
1. Remove the jammed media, and clean  
the Platen. Then reload the media  
correctly. Finally press the  
[RESTART] key.  
⇒ Section 5.3.  
2. A wrong Media Sensor is selected for 2. Turn the printer off and then on. Then  
the media being used.  
select the Media Sensor for the media  
being used. Finally resend the print  
job.  
3. The Black Mark Sensor is not  
correctly aligned with the Black  
Mark on the media.  
3. Adjust the sensor position. Then press  
the [RESTART] key.  
⇒ Section 2.4.  
4. Size of the loaded media is different  
from the programmed size.  
4. Replace the loaded media with one  
that matches the programmed size  
then press the [RESTART] key, or  
turn the printer off and then on, select  
a programmed size that matches the  
loaded media. Finally resend the print  
job.  
5. The Feed Gap Sensor cannot  
distinguish the print area from a label  
gap.  
5. Refer to Section 2.13 to set the  
threshold. If this does not solve the  
problem, turn off the printer, and call a  
TOSHIBA TEC authorised service  
representative.  
E5- 1  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33059  
5.1 Error Messages  
5.1 Error Messages (Cont.)  
Error Messages  
Problems/Cause  
Solutions  
CUTTER ERROR ****  
(Only when the cutter  
module is installed on  
the printer.)  
The media is jammed in the cutter.  
Remove the jammed media. Then press  
the [RESTART] key. If this does not  
solve the problem, turn off the printer, and  
call a TOSHIBA TEC authorised service  
representative.  
⇒ Section 4.1.3.  
1. Load new media. Then press the  
[RESTART] key.  
NO PAPER ****  
1. The media has run out.  
⇒ Section 2.4.  
2. Reload the media correctly. Then  
press the [RESTART] key.  
2. The media is not loaded properly.  
⇒ Section 2.4.  
3. The media is slack.  
The ribbon is not fed properly.  
3. Take up any slack in the media.  
Remove the ribbon, and check the status  
of the ribbon. Replace the ribbon, if  
necessary. If the problem is not solved,  
turn off the printer, and call a TOSHIBA  
TEC authorised service representative.  
RIBBON ERROR ****  
NO RIBBON ****  
The ribbon has run out.  
Load a new ribbon. Then press the  
[RESTART] key.  
⇒ Section 2.5.  
REWIND FULL ****  
EXCESS HEAD TEMP  
The Built-In Rewinder Unit is full.  
The Print Head has overheated.  
Remove the backing paper from the Built-  
In Rewinder Unit. Then press the  
[RESTART] key.  
Turn off the printer, and allow it to cool  
down (about 3 minutes). If this does not  
solve the problem, call a TOSHIBA TEC  
authorised service representative.  
Replace the Print Head.  
Check the power source which supplies  
power to the printer. If the rating is not  
correct, or if the printer shares the same  
power outlet with other electrical  
appliances that consume large amounts of  
power, change the outlet.  
HEAD ERROR  
POWER FAILURE  
There is a problem with the Print Head.  
A momentary power failure has  
occurred.  
SYSTEM ERROR  
1. The printer is used in a location  
where it is subject to noise. Or, there  
are power cords of other electrical  
appliances near the printer or  
interface cable.  
1. Keep the printer and the interface  
cables away from the source of noise  
2. The Power Cord of the printer is not 2. Ground the Power Cord.  
grounded.  
3. The printer shares the same power  
source with any other electrical  
appliances.  
3. Provide an exclusive power source for  
the printer.  
4. An application software used on  
your host computer has an error or  
malfunction.  
4. Confirm the host computer operates  
properly.  
An error has occurred in writing to the  
flash ROM.  
Turn the printer off, and then on again.  
FLASH WRITE ERR.  
E5- 2  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33059  
5.2 Possible Problems  
5.1 Error Messages (Cont.)  
Error Messages  
Problems/Cause  
Solutions  
An error has occurred in formatting the  
flash ROM.  
Saving failed because of an insufficient  
capacity of the flash ROM.  
Data cannot be read from/written to a  
backup EEPROM properly.  
The printer did not succeed in writing  
data onto an RFID tag after having  
retried for a specified times.  
Turn the printer off, and then on again.  
FORMAT ERROR  
FLASH CARD FULL  
EEPROM ERROR  
RFID WRITE ERROR  
Turn the printer off, and then on again.  
Turn the printer off, and then on again.  
Press the [RESTART] key.  
The printer cannot communicate with  
the RFID module.  
While the printer is in the Download  
mode for upgrading the firmware, it  
receives an improper command, for  
example, a Issue Command.  
Turn the printer off, and then on again.  
Turn the printer off, and then on again.  
RFID ERROR  
SYNTAX ERROR  
Other error messages  
A hardware or software problem may  
have occurred.  
Turn the printer off and then on. If this  
does not solve the problem, turn off the  
printer again, and call a TOSHIBA TEC  
authorised service representative.  
5.2 Possible Problems  
This section describes problems that may occur when using the printer, and their causes and solutions.  
Possible Problems  
The printer will not  
turn on.  
Causes  
Solutions  
1. Plug in the Power Cord.  
1. The Power Cord is disconnected.  
2. The AC outlet is not functioning  
correctly.  
2. Test with a power cord from another  
electric appliance.  
3. The fuse has blown, or the circuit  
breaker has tripped.  
3. Check the fuse or breaker.  
The media is not fed.  
1. The media is not loaded properly.  
1. Load the media properly.  
⇒ Section 2.4.  
2. The printer is in an error condition.  
2. Solve the error in the message display.  
(See Section 5.1 for more detail.)  
Change the print condition by using the  
printer driver or a print command so that  
it corresponds to your printing conditions.  
Then, clear the error state by pressing the  
[RESTART] key.  
Pressing the [FEED]  
key in the initial state  
results in an error.  
A feed or an issue was attempted not on  
the following default conditions.  
Sensor type: Feed gap sensor  
Printing method: Thermal transfer  
Media pitch: 76.2 mm  
Nothing is printed on  
the media.  
1. The media is not loaded properly.  
1. Load the media properly.  
⇒ Section 2.4.  
2. The ribbon is not loaded properly.  
2. Load the ribbon properly.  
⇒ Section 2.5.  
3. The print head is not installed  
properly.  
3. Install the print head properly. Close  
the Print Head Block.  
4. The ribbon and media are not  
matched.  
4. Select an appropriate ribbon for the  
media type being used.  
E5- 3  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33059  
5.2 Possible Problems  
5.2 Possible Problems (Cont.)  
Possible Problems  
Causes  
Solutions  
The printed image is  
blurred.  
1. The ribbon and media are not  
matched.  
1. Select an appropriate ribbon for the  
media type being used.  
2. The Print Head is not clean.  
2. Clean the print head using the Print  
Head Cleaner or a cotton swab slightly  
moistened with ethyl alcohol.  
The cutter does not  
cut.  
1. The Cutter Cover is not attached  
properly.  
1. Attach the Cutter Cover properly.  
2. The media is jammed in the Cutter.  
3. The cutter blade is dirty.  
2. Remove the jammed paper.  
⇒ Section 4.1.3.  
3. Clean the cutter blade.  
⇒ Section 4.1.3.  
1. Refer to Section 7.1 Media and  
change the label.  
The Strip Module does Label stock is too thin or the glue is too  
not remove labels from sticky.  
the backing paper.  
2. Set the Pre-strip function to ON.  
⇒Section 2.9.1.  
E5- 4  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33059  
5.3 Removing Jammed Media  
This section describes in detail how to remove jammed media from the  
printer.  
5.3 Removing Jammed  
Media  
1. Turn off and unplug the printer.  
2. Open the Top Cover.  
3. Turn the Head Lever to Free position, then open the Ribbon Shaft  
CAUTION!  
Do not use any tool that may  
damage the Print Head.  
Holder Plate.  
4. Open the Print Head Block.  
5. Remove the ribbon and media.  
Print Head Block  
Ribbon Shaft Holder Plate  
6. Remove the jammed media from the printer. DO NOT USE any sharp  
implements or tools as these could damage the printer.  
7. Clean the Print Head and Platen, then remove any further dust or  
foreign substances.  
8. Paper jams in the Cutter Unit can be caused by wear or residual glue  
from label stock on the cutter. Do not use non-specified media in the  
cutter.  
NOTE:  
If you get frequent jams in the  
cutter, contact a TOSHIBA TEC  
authorised service  
CAUTION!  
representative.  
When removing the jammed media, be careful not to damage the  
print head with a hard object like a watch or a ring.  
Care must be taken not to allow  
the metal or glass part of a watch  
to touch the print head edge.  
Care must be taken not to allow a  
metal object like a ring to touch  
the print head edge.  
Since the print head element can be easily damaged by shock, please  
treat it carefully by not hitting a hard object against it.  
E5- 5  
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6. PRINTER SPECIFICATIONS  
ENGLISH VERSION EO1-33059  
6. PRINTER SPECIFICATIONS  
6. PRINTER SPECIFICATIONS  
This section describes the printer specifications.  
Model  
B-SX5T-TS22-QM-R  
Item  
Dimension (W × D × H)  
Weight  
291 mm × 460 mm × 308 mm (11.5” × 18.1” × 12.1”)  
44.1 lb (20 kg) (Media and ribbon are not included.)  
5°C to 40°C (40°F to 104°F)  
Operating temperature range  
Relative humidity  
Power supply  
25% to 85% RH (no condensation)  
Universal switching power source AC100V to 240V, 50/60Hz±10%  
AC100 – 240V, 50/60 Hz ±10%  
Input voltage  
Power  
During a print job 100V: 3.0 A, 144 W maximum 240V: 1.3 A, 142 W maximum  
consumption  
During standby  
100V: 0.19 A, 13 W maximum 240V: 0.17 A, 21 W maximum  
Resolution  
12 dots/mm (306 dpi)  
Printing method  
Printing speed  
Thermal transfer or Thermal direct  
76.2 mm/sec. (3 inches/sec.)  
127.0 mm/sec (5 inches/sec.)  
203.2 mm/sec (8 inches/sec.)  
For details, refer to Section 7.1.1.  
Available media width (including 30.0 mm to 140.0 mm (1.2 inches to 5.5 inches)  
backing paper)  
Effective print width (max.)  
Issue mode  
128.0 mm (5 inches)  
Batch  
Strip  
Cut (Cut mode is enabled only when the optional Cutter Module is  
installed.)  
LCD Message display  
16 characters × 2 lines  
E6- 1  
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6. PRINTER SPECIFICATIONS  
ENGLISH VERSION EO1-33059  
6. PRINTER SPECIFICATIONS  
Model  
B-SX5T-TS22-QM-R  
Item  
Available bar code types  
JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits,  
EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits,  
UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI,  
ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to  
5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL  
MAIL 4STATE CUSTOMER CODE), RSS14  
Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code  
Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),  
Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR  
(2 types), Gothic (1 size), Outline font (4 types), Price font (3 types)  
0°, 90°, 180°, 270°  
Available two-dimensional code  
Available font  
Rotations  
Standard interface  
Serial interface (RS-232C)  
Parallel interface (Centronics)  
Expansion I/O interface  
Optional interface  
PCMCIA interface (B-9700-PCM-QM-R)  
USB interface (B-9700-USB-QM-R)  
LAN interface (B-9700-LAN-QM-R)  
Wireless LAN board (B-9700-WLAN-QM-R)  
NOTES:  
• Data MatrixTM is a trademark of International Data Matrix Inc., U.S.  
• PDF417TM is a trademark of Symbol Technologies Inc., US.  
• QR Code is a trademark of DENSO CORPORATION.  
• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.  
E6- 2  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33059  
7.1 Media  
7. SUPPLY SPECIFICATIONS  
7.1 Media  
Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a  
problem is caused by using media that is not approved by TOSHIBA TEC.  
For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service  
representative.  
7.1.1 Media Type  
Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table  
below shows size and shape of the media available for this printer.  
Black Mark  
(on reverse side) Refer to  
NOTE 3 below.  
Black Mark  
(on reverse side)  
Label  
Tag paper  
Stop  
position  
Stop  
position  
k
k
Cut position  
h
g
d
h
c
Cut position  
c
j
i
f
e
i
e
Feed Direction  
[Unit: mm]  
Cut mode  
Label dispensing mode  
Batch mode  
Strip mode  
Item  
Rotary cutter  
38.0 - 1500.0  
3”/sec., 5”/sec.: 30.0 – 1500.0  
8”/sec.: 38.0 – 1500.0  
Swing cutter  
38.0 – 1500.0  
25.4 – 1500.0  
25.0 – 1494.0(*1)  
Label  
Tag  
10.0 – 1500.0 25.4 – 1500.0  
10.0 – 1500.0 ----  
8.0 – 1498.0 23.4 – 1498.0  
c Media pitch  
25.0 – 1494.0  
d Label length  
e Width including backing paper  
(See NOTE 5.)  
30.0 – 140.0  
27.0 – 137.0  
50.0 – 140.0  
47.0 – 137.0  
30.0 – 112.0  
30.0 – 140.0  
27.0 – 137.0  
f Label width (See NOTE 5.)  
g Gap length  
27.0 – 109.0  
6.0 – 20.0  
2.0 – 20.0  
h Black mark length (Tag paper)  
i Effective print width  
2.0 – 10.0  
10.0 – 128.0  
23.0 - 1492.0  
3”/sec., 5”/sec.: 28.0 – 1496.0  
8”/sec.: 36.0 – 1496.0  
Label  
Tag  
k Print speed up/slow down area  
Label  
Tag  
6.0 – 1496.0 21.4 – 1496.0  
8.0 – 1498.0  
23.0 – 1492.0  
23.0 – 1496.0  
j Effective print length  
----  
1.0  
0.13 – 0.17  
0.15 – 0.29  
749.0  
Thickness  
Maximum effective length for on the fly issue  
Maximum outer roll diameter  
Roll direction  
Ø200  
Inside  
Inner core diameter  
Ø76.2±0.3  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33059  
7.1 Media  
NOTES:  
1. To ensure print quality and print head life use only TOSHIBA TEC specified media.  
2. The media length specifications for use of the cutter are:  
*1: When issuing a label using the swing cutter, label length should be 35.0 mm – (Gap length/2).  
3. When marking black marks on the label rolls, they should be marked at the gaps.  
4. “On the fly issue” means that the printer can feed and print without stopping between labels.  
5. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to TOSHIBA TEC  
service representative.  
6. The ratio of a label length to a gap length must be a minimum of 3 to 1 (3:1).  
7. When using a label stock in cut mode, be sure to cut the gaps. Cutting labels will cause the glue to stick to the  
cutter, which may affect the cutter performance and shorten the cutter life.  
7.1.2 Detection Area of the Transmissive Sensor  
The Transmissive Sensor is movable from the centre to the left edge of media.  
The Transmissive Sensor detects a gap between labels, as illustrated below.  
<Label>  
Centre of media  
Print side  
Area to be detected.  
Sensor position  
Min. 2.0 mm  
Label  
Gap  
Label  
(Min. 6.0 mm when using  
the cutter module.)  
Min. 12 mm  
Media feed direction  
Sensor is movable  
within this range.  
<Tag paper with square holes>  
Centre of media  
Print side  
Sensor position  
Min. 2.0 mm  
Square holes  
(Round holes are not acceptable.)  
Min. 12 mm  
Media feed direction  
Sensor is movable  
within this range.  
NOTE:  
Round holes are not acceptable.  
E7- 2  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33059  
7.1 Media  
7.1.3 Detection Area of the Reflective Sensor  
The Reflective Sensor is movable from the centre to the left edge of media.  
The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.  
The Reflective Sensor should be aligned with the centre of the Black Mark.  
Centre of media  
Sensor should be positioned at  
the centre of the black mark.  
Detecting the black  
marks on the back.  
Min. 2.0 mm  
Min. 12 mm  
Media feed direction  
Sensor is movable  
within this range.  
7.1.4 Effective Print Area  
The figure below illustrates the relation between the head effective print width and media width.  
Out of print range  
Out of print range  
128.0 mm±0.2  
(Head Effective Print Range)  
6.0  
mm  
6.0  
mm  
140 mm (Max. media width)  
The figure below shows the effective print area on the media.  
Area to be detected.  
1mm  
Start line  
Media height  
10 – 1500 mm  
1.5 mm from the  
left edge of media  
1.5 mm from the  
right edge of media  
Guaranteed print area  
Media feed direction  
Area to be detected.  
1mm  
Media width  
(backing paper width is not included.)  
NOTES:  
1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).  
Printing this area may cause ribbon wrinkles, resulting in a poor print quality of the guaranteed print area.  
2. The centre of media is positioned at the centre of the Print Head.  
3. Print quality in the 3-mm area from the print head stop position (including 1-mm non-printable area for print  
speed slow down) is not guaranteed.  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33059  
7.1 Media  
7.1.5 RFID Tags  
Available RFID tag types are different depending on the RFID modules, as follows:  
„ B-9704-RFID-U1-US-R and B-9704-RFID-U1-EU-R  
• EPC Class 1  
• ISO18000-6B  
„ B-9704-RFID-H1-QM-R  
• TAGSYS C210  
• TAGSYS C220  
• TAGSYS C240  
• I-Code  
• Tag-it  
• ISO15693  
Cautions for using RFID Tags  
(1) Lift-up of Print Head  
An RFID tag chip or the print head may be damaged when the print head passes over the chip.  
This can be prevented by using the ribbon saving module (standard feature for the B-SX5T and optional for the  
B-SX4T). The print head is lifted by the ribbon saving module when it passes over the chip to prevent it from  
touching the chip.  
The print head is lifted by approximately 1 mm from the platen.  
(2) Storage of RFID Supplies  
Do not store RFID tags close to printers, or their communication performance may not be as specified when they  
are used.  
(3) Roll-type RFID Supplies  
When RFID supplies are to be rolled, roll hardness must be concerned.  
Although it depends on the type of glue, tag, and backing paper, RFID-tag embedded labels tend to stay rolled.  
Especially, when they are wound outside, a paper jam error may occur. Unless otherwise specified, it is  
recommended that the RFID-tag embedded labels be wound inside.  
(4) Sensor  
When the transmissive sensor or reflective sensor is enabled, transmissivity or reflectivity of a label or tag may  
vary at an RFID-tag embedded area depending on the pattern of an antenna or other factors. In such cases, a  
manual threshold setting is required. For details, refer to Section 2.13 Threshold Setting.  
(5) Cutter  
When an RFID label or tag is used in cut issue mode, care must be taken not to cut an antenna of the RFID tag or  
an IC chip in order not to damage the cutter.  
(6) Static Electricity  
When printing is performed in a place where humidity is low or under some specific conditions, writing data on  
an RFID tag may fail due to static electricity generated by a label or a ribbon.  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33059  
7.1 Media  
(7) Printing on Bump (Chip/Antenna) Area  
Embedding an RFID tag in labels creates bumps on the label surface, causing incomplete printing.  
Uneven printing or incomplete printing can occur easily, especially within 5 mm back and forth, and right and  
left sides of the RFID-tag embedded area, as shown in the figure below.  
NOTE: The degree of poor printing quality differs depending on height of a chip/antenna used.  
5 mm  
RFID-tag  
Poor printing may occur in  
this area due to a bump.  
Embedded  
area  
Media feed  
5 mm  
direction  
Poor printing may occur in  
this area due to a bump.  
(8) Ambient Temperature  
As low temperature deteriorates wireless performance, writing data on an RFID tag may fail under such  
conditions.  
(9) Head-up Reverse Feed  
When an RFID label is used, a reverse feed may be required before an issue depending on the location of an  
RFID tag in the label.  
A printer without the ribbon saving module may not be able to perform a reverse feed properly because the print  
head may be caught by an edge of the label. For this reason, the ribbon saving module must be installed in the  
printer when media, which requires a reverse feed before an issue, is used.  
(10) Strip Issue  
Stripping performance in strip issue mode depends on the type of glue, tag, and backing paper. For some RFID  
supplies used, a strip issue may not be performed properly.  
(11) Caution for Minimum Label Pitch Length  
When media, of which label pitch length is short, is used, data may be written on an RFID tag next to the target  
RFID tag.  
As the location, where data is to be written, differs among RFID tag types, a check must be performed to make  
sure that the data is written on the target RFID tags. The B-SX RFID Analyze Tool can be used for this purpose.  
For details, please contact the nearest TOSHIBA TEC service representative.  
(12) Defective RFID Supply  
RFID supplies may include defective RFID tags at the time of shipment from the maker. The defect rate differs  
depending on tag types, method of converting to supplies, etc.  
The RFID supply maker should provide a way to distinguish defective tags by printing a mark on them or any  
other methods.  
Or, defective tags should be rejected in the production process.  
How to distinguish a defective tag from good one must be notified to end users.  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33059  
7.2 Ribbon  
7.2 Ribbon  
Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any  
problem caused by using non-approved ribbons.  
For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service  
representative.  
Type  
Spool type  
Width  
68 – 134 mm  
Recommended width is 41, 50, 68, 102, and 134 mm.  
Length  
600 m  
Outside Diameter  
φ90 mm (max.)  
The table below shows the correlation between ribbon width and media width (backing paper is not included.)  
Ribbon width Media width Ribbon width Media width  
41 mm 30 – 36 mm 102 mm 63 – 97 mm  
134 mm 97 – 140 mm  
50 mm  
68 mm  
36 – 45 mm  
45 – 63 mm  
NOTES:  
1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.  
2. To avoid ribbon wrinkles use a ribbon that is wider than the media by 5 mm or more. However, too much  
difference in width between the two may cause wrinkles.  
3. When using a 134 mm wide media, be sure to use a 130 mm wide ribbon. Use of other ribbons may cause  
ribbon wrinkles.  
4. When discarding ribbons, please follow the local rule.  
7.3 Recommended Media and Ribbon Types  
Media type  
Vellum paper and labels  
Coated paper  
Description  
General use for low cost applications.  
Matt coated paper  
General use including applications that require small letters and/or symbols.  
Glossy coated paper  
Used where a high-grade finish is required  
Synthetic film (Polypropylene, etc.)  
Plastic films  
This water-proof and solvent-resistant material has high physical strength  
and low-temperature resistance, but poor heat resistance (dependant upon  
material). This material can be used for labels stuck to recyclable  
containers, so it can be recycled in the same process.  
PET film  
This water-proof and solvent-resistant material has high physical strength,  
and low-temperature resistance as well as heat resistance. This material is  
used for many applications, especially where high durability is required.  
Mode/serial plate labels, caution labels, etc.  
Polyimide  
This material gives the best performance on heat resistance (greater than  
PET film). It is often used for PCB labels as it can withstand passage  
through a solder bath.  
E7- 6  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33059  
7.4 Care/Handling of Media and Ribbon  
7.3 Recommended Media and Ribbon Types (Cont.)  
Ribbon type  
Vellum wax ribbon  
Description  
This ribbon is mainly used for vellum paper and labels. It has a very  
high ink density to cope with uneven printing surface  
Good match for coated paper (Matt coat and glossy coat).  
Good match for coated paper. The printed image will resist water and  
light rubbing.  
Standard wax ribbon  
Smear-less ribbon (Wax resin ribbon)  
Very good match for plastic films (synthetic paper, PET, polyimide,  
etc.)  
Scratch and solvent resistance ribbon  
Scratch and solvent resistance  
Heat resistance with PET and polyimide.  
Combination of Media and Ribbon  
Media type  
Vellum paper and label  
Coated paper  
Plastic films  
Ribbon type  
Vellum wax ribbon  
Standard wax ribbon  
Smear-less ribbon (wax-  
resin ribbon)  
{
{
{
Scratch/solvent  
resistance ribbon  
{
{: Good match  
7.4 Care/Handling of Media and Ribbon  
CAUTION!  
Be sure to carefully review and understand the Supply Manual. Use only media and ribbons that meet  
specified requirements. Use of non-specified media and ribbons may shorten the head life and result  
in problems with bar code readability or print quality. All media and ribbons should be handled with  
care to avoid any damage to the media, ribbons or printer. Read the guidelines in this section  
carefully.  
• Do not store the media or ribbon for longer than the manufacturer’s recommended shelf life.  
• Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side  
causing erratic media advance and poor print quality.  
• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the  
extra abrasion from the dust and dirt particles will shorten the print head life.  
• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct sunlight,  
high temperature, high humidity, dust or gas.  
• The thermal paper used for direct thermal printing must not have specifications which exceed Na+ 800 ppm,  
K+ 250 ppm and Cl- 500 ppm.  
• Some ink used on pre-printed media may contain ingredients which shorten the print head’s product life. Do  
not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO3) and  
kaolin (Al2O3, 2SiO2, 2H2O).  
For further information, please contact your local distributor or your media and ribbon manufacturers.  
E7- 7  
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APPENDIX 1 MESSAGES AND LEDS  
ENGLISH VERSION EO1-33059  
APPENDIX 1 MESSAGES AND LEDS  
APPENDIX 1 MESSAGES AND LEDS  
Appendix 1 describes the LCD messages displayed on the operation panel.  
Symbols in the message  
1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit.  
2: ****: the number of unprinted media. Up to 9999 (in pieces)  
3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes)  
4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes)  
5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)  
Acceptance of  
Status Request  
Reset Command  
Yes/No  
Restoration by  
RESTART key  
Yes/No  
LED Indication  
No.  
LCD Message  
ON LINE  
Printer Status  
In online mode  
In online mode (The printer in  
communication)  
POWER ONLINE ERROR  
-----  
-----  
Yes  
Yes  



~
z
z
1
ON LINE  
The print head block is opened in online  
mode.  
The printer is paused.  
-----  
Yes  
2
3


z
z
z
z
HEAD OPEN  
PAUSE ****  
Yes  
Yes  
Yes  
Yes  
A parity, overrun, or framing error has  
4

z
 occurred during communication through  
COMMS ERROR  
the RS-232C.  
The media is jammed during paper feed.  
A problem has occurred with the cutter  
module.  
Yes  
Yes  
Yes  
Yes  
5
6


z
z


PAPER JAM ****  
CUTTER ERROR****  
The media has run out, or the media is  
not loaded properly.  
The ribbon has run out.  
Feed or printing was attempted with the  
print head block open.  
Yes  
Yes  
7
8
9



z
z
z



NO PAPER ****  
NO RIBBON ****  
HEAD OPEN ****  
Yes  
Yes  
Yes  
Yes  
There is a problem with the print head.  
The print head is overheated.  
The ribbon has been torn. A problem  
has occurred with the sensor that  
determines the torque for the ribbon  
motor.  
An overflow error has occurred in the  
rewinder unit.  
In writable character or PC command  
save mode  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
10  
11  


z
z


HEAD ERROR  
EXCESS HEAD TEMP  
12  
13  

z

RIBBON ERROR****  
Yes  
-----  
Yes  
Yes  




z

z

z
REWIND FULL ****  
SAVING%%%%%%%  
14 or  
SAVING ###&&&&  
An error has occurred while writing to  
flash memory or ATA card.  
An erase error has occurred in  
No  
No  
Yes  
Yes  
15  

FLASH WRITE ERR.  
FORMAT ERROR  
FLASH CARD FULL  
16  
z
 formatting the flash memory or ATA  
card.  
Data cannot be stored because the flash  
memory or ATA card is full.  
A command error has occurred in  
analyzing the command.  
No  
Yes  
Yes  
17  
18  


z
z

Display of error  
message (See Notes.)  
Yes  

19 POWER FAILURE  
20 INTIALIZING…  


z
z
 A power failure has occurred.  
No  
-----  
-----  
No  
-----  
-----  
z
A flash memory card is being initialised.  
Data cannot be read from/written to a  
backup EEPROM properly  
21 EEPROM ERROR  

z

EA1- 1  
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APPENDIX 1 MESSAGES AND LEDS  
ENGLISH VERSION EO1-33059  
APPENDIX 1 MESSAGES AND LEDS  
Acceptance of  
Status Request  
Reset Command  
Yes/No  
Restoration by  
RESTART key  
Yes/No  
LED Indication  
No.  
LCD Message  
Printer Status  
POWER ONLINE ERROR  
When the following abnormal  
operations are performed, a system  
error occurs:  
No  
No  
(a) Command fetch from an odd  
address  
(b)Access to word data at an odd  
address  
(c) Access to long-word data at an odd  
address  
(d)Access to the area of 80000000H to  
FFFFFFFFH in the logic space in  
user mode.  
22 SYSTEM ERROR  

z

(e) An undefined instruction in an area  
other than a delay slot was  
decoded.  
(f) An undefined instruction in a delay  
slot was decoded.  
(g)An instruction to rewrite a delay  
slot was decoded.  
100BASE LAN  
23  
100 Base LAN Board is being  
initialized.  
The printer did not succeed in writing  
-----  
Yes  
-----  
Yes  



z
z
z
z
INITIALIZING…  
24 RFID WRITE ERROR  
 data onto an RFID tag after having  
retried for a specified times  
The printer cannot communicate with  
the RFID module  
Yes  
Yes  
25 RFID ERROR  

NOTE: When an error message listed above appears on the LCD message display, please refer to Section 5  
TROUBLESHOOTING for solution.  
EA1- 2  
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APPENDIX 1 MESSAGES AND LEDS  
ENGLISH VERSION EO1-33059  
APPENDIX 1 MESSAGES AND LEDS  
NOTES:  
• If a command error is found in the command received, 16 bytes of the command error, starting from the command  
code, will be displayed. (However, [LF] and [NUL] will not be displayed.)  
Example 1  
[ESC] T20 G30 [LF] [NUL]  
Command error  
The following message appears.  
T20G30  
B-SX5T V1.0A  
Example 2  
[ESC] XR; 0200, 0300, 0450, 1200, 1, [LF] [NUL]  
Command error  
The following message appears.  
XR;0200,0300,045  
B-SX5T V1.0A  
Example 3  
[ESC] PC001; 0A00, 0300, 2, 2, A, 00, B [LF] [NUL]  
Command error  
The following message appears.  
PC001;0A00,0300,  
B-SX5T V1.0A  
• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.  
• For details, please refer to the B-SX4T/SX5T Series External Equipment Interface Specification stored in the  
CD-ROM.  
EA1- 3  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33059  
APPENDIX 2 INTERFACE  
APPENDIX 2 INTERFACE  
NOTE:  
To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements:  
• In case of a parallel interface cable or serial interface cable, fully shielded and fitted with metal or metallised  
connector housings.  
• Keep as short as possible.  
• Should not be bundled tightly with power cords.  
• Should not be tied to power line conduits.  
• A parallel interface cable to be used should conform to IEEE1284.  
ꢀParallel interface (Centronics) (Standard)  
Mode:  
Conforming to IEEE1284  
Compatible mode (SPP mode), Nibble mode, ECP mode  
Data input method: 8 bit parallel  
Control signal:  
SPP Mode  
nStrobe  
nAck  
Nibble Mode  
HostClk  
PtrClk  
ECP Mode  
HostClk  
PeriphClk  
Busy  
PtrBusy  
PeriphAck  
Perror  
Select  
nAutoFd  
nInit  
nFault  
nSelectIn  
AckDataReq  
Xflag  
HostBusy  
nInit  
nDataAvail  
IEEE1284Active  
NAckReverse  
Xflag  
HostAck  
nReverseRequest  
nPeriphRequest  
IEEE1284Active  
Data input code:  
Receive buffer:  
ASCII code  
European 8 bit code  
Graphic 8 bit code  
JIS8 code  
Shift JIS Kanji code  
JIS Kanji code  
6M byte  
EA2- 1  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33059  
APPENDIX 2 INTERFACE  
Connector:  
PIN  
No.  
Signal  
SPP Mode  
Nibble Mode  
ECP Mode  
1
nStrobe  
HostClk  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
PtrClk  
PtrBusy  
HostClk  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
PeriphClk  
PeriphAck  
nAckReverse  
XFlag  
2
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
nAck  
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
Busy  
PError  
Select  
nAutoFd  
NC  
AckDataReq  
Xflag  
HostBusy  
HstAck  
NC  
NC  
0V  
0V  
0V  
CHASSIS GND  
CHASSIS GND  
CHASSIS GND  
+5V (For detection)  
TWISTED PAIR GND(PIN1)  
TWISTED PAIR GND(PIN2)  
TWISTED PAIR GND(PIN3)  
TWISTED PAIR GND(PIN4)  
TWISTED PAIR GND(PIN5)  
TWISTED PAIR GND(PIN6)  
TWISTED PAIR GND(PIN7)  
TWISTED PAIR GND(PIN8)  
TWISTED PAIR GND(PIN9)  
TWISTED PAIR GND(PIN10)  
TWISTED PAIR GND(PIN11)  
TWISTED PAIR GND(PIN31)  
nInit  
+5V (For detection)  
TWISTED PAIR GND(PIN1)  
TWISTED PAIR GND(PIN2)  
TWISTED PAIR GND(PIN3)  
TWISTED PAIR GND(PIN4)  
TWISTED PAIR GND(PIN5)  
TWISTED PAIR GND(PIN6)  
TWISTED PAIR GND(PIN7)  
TWISTED PAIR GND(PIN8)  
TWISTED PAIR GND(PIN9)  
TWISTED PAIR GND(PIN10)  
TWISTED PAIR GND(PIN11)  
TWISTED PAIR GND(PIN31)  
nInit  
+5V (For detection)  
TWISTED PAIR GND(PIN1)  
TWISTED PAIR GND(PIN2)  
TWISTED PAIR GND(PIN3)  
TWISTED PAIR GND(PIN4)  
TWISTED PAIR GND(PIN5)  
TWISTED PAIR GND(PIN6)  
TWISTED PAIR GND(PIN7)  
TWISTED PAIR GND(PIN8)  
TWISTED PAIR GND(PIN9)  
TWISTED PAIR GND(PIN10)  
TWISTED PAIR GND(PIN11)  
TWISTED PAIR GND(PIN31)  
nReverseRequest  
nFault  
NDataAvail  
nPeriphRequest  
0V  
0V  
0V  
NC  
NC  
NC  
NC  
NC  
NC  
nSelectIn  
IEEE1284Active  
IEEE1284Active  
IEEE1284-B Connector  
EA2- 2  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33059  
APPENDIX 2 INTERFACE  
ꢀSerial interface (Standard)  
Type:  
Communication mode: Full duplex  
Transmission speed: 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps  
RS-232C  
Synchronization:  
Start bit:  
Start-stop synchronization  
1 bit  
Stop bit  
1 bit, 2 bit  
Data length:  
Parity:  
7 bit, 8 bit  
None, EVEN, ODD  
Error detection:  
Protocol:  
Parity error, Framing error  
Unprocedure communication  
Data input code:  
ASCII code, European character 8 bit code, graphic 8 bit code, JIS8 code, Shift JIS  
Kanji code, JIS Kanji code  
6M byte  
Receive buffer:  
Connector:  
Pin No.  
Signal  
1
2
3
FG  
RD (Received Data)  
TD (Transmit Data)  
4
5
6
7
CTS (Clear to Send)  
RTS (Request to Send)  
DTR (Data Terminal Ready)  
SG (Signal Ground)  
20  
DSR (Data Set Ready)  
ꢀUSB interface (Option: B-9700-USB-QM-R)  
Physical Layer:  
Transfer type:  
Transfer rate:  
Class:  
Number of ports:  
Power source:  
Connector:  
Conforming to V1.1 Full speed  
Control transfer, Bulk transfer  
Full speed (12M bps)  
Printer class  
1
Self power  
Type B  
Pin No.  
Signal  
VCC  
D-  
D+  
GND  
1
2
3
4
Series B Plug  
EA2- 3  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33059  
APPENDIX 2 INTERFACE  
ꢀLAN (Option: B-9700-LAN-QM-R)  
Physical Layer:  
Number of ports:  
Connector:  
IEEE802.3 10BASE-T/100BASE-TX  
1
RJ-45  
LED status:  
Link LED, Activity LED  
LED  
Link  
LED Status  
ON  
LAN status  
10Mbps link or 100Mbps link is detected.  
No link is detected.  
OFF  
Link LED (Green)  
* Communication cannot be made while the  
Link LED is off.  
Activity LED (Orange)  
Activity  
ON  
Communicating  
OFF  
Idle  
LAN cable:  
10BASE-T: UTP category 3 or category 5  
100BASE-TX: UTP category 5  
Segment length Max. 100 m  
Cable length:  
NOTES:  
1. For IP address setting, refer to the B-SX4T/SX5T Series Key Operation Specification stored in the CD-  
ROM.  
2. When a generally-used twisted pair Ethernet (TPE) or UTP cable is used, a communication error may  
occur depending on your operating environment. In such case, you may be requested to use a shielded  
twisted pair cable.  
ꢀWireless LAN (Option: B-9700-WLAN-QM-R)  
Standard:  
Protocol:  
Conforming to IEEE802.11a, IEEE802.11b, and IEEE802.11g  
IP (RFC791), ICMP (RFC792), UDP (RFC768), TCP (RFC793,896), ARP  
(RFC826), HTTPD (RFC1866), TELNET, FTPD (RFC959), DHCP (RFC2131),  
SNMP  
Security protocol:  
WEP (64 bits/128 bits/152 bits) or AES, AES-OCB (128 bits)  
TKIP (only when using WPA, WPA-PSK)  
TWSL (unique encryption)  
Chip type, diversity antenna  
via HTTP  
Antenna:  
Parameter setting:  
Default IP address:  
Default subnet mask:  
192.168.10.21  
255.255.255.0  
NOTE:  
MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an  
access point. Please ask a service person of your nearest TOSHIBA TEC service representative.  
EA2- 4  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33059  
APPENDIX 2 INTERFACE  
ꢀExpansion I/O Interface (Option: B-7704-IO- QM-R)  
Input Signal  
IN0 to IN5  
Output Signal  
Connector  
OUT0 to OUT6  
FCN-781P024-G/P or equivalent  
(External Device Side)  
Connector  
FCN-685J0024 or equivalent  
(Printer Side)  
Pin  
1
Signal  
IN0  
I/O  
Function  
FEED  
Pin  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
Signal  
OUT6  
N.C.  
I/O  
Function  
Input  
Output  
2
IN1  
Input  
PRINT  
PAUSE  
-----  
3
IN2  
Input  
COM1  
N.C.  
Common (Power)  
4
IN3  
Input  
-----  
5
IN4  
Input  
N.C.  
-----  
6
IN5  
Input  
N.C.  
-----  
7
OUT0  
OUT1  
OUT2  
OUT3  
OUT4  
OUT5  
Output  
Output  
Output  
Output  
Output  
Output  
FEED  
N.C.  
-----  
8
PRINT  
PAUSE  
ERROR  
N.C.  
-----  
9
COM2  
N.C.  
Common (Ground)  
10  
11  
12  
-----  
-----  
-----  
N.C.  
POWER ON  
N.C.  
N.C.: No Connection  
Input Circuit  
Output Circuit  
Operating environment  
Temperature: 0 to 40 °C  
Humidity: 20 to 90% (No Condensation)  
EA2- 5  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33059  
APPENDIX 2 INTERFACE  
ꢀRFID (Option)  
• B-9704-RFID-U1-US  
Module:  
AWID MPR-1510A-RM  
Frequency:  
Output:  
902 MHz to 928 MHz (FH-SS (Frequency Hopping Spectrum Spread))  
500 mW  
Available RFID tag:  
EPC Class 0, 1, ISO018000-6B  
• B-9704-RFID-U1-EU  
Module:  
Frequency:  
Output:  
AWID MPR-1580A-RM  
869.5 MHz  
500 mW  
Available RFID tag:  
EPC Class 0, 1, ISO018000-6B  
• B-9704-RFID-H1-QM  
Module:  
TagSys MEDIOS002 (Not included in an optional kit.)  
Frequency:  
Output:  
13.56 MHz  
200 mW  
Available RFID tag:  
TagSys C210, C220, C240, I-Code, Tag-it, ISO15693  
PCMCIA Interface (Option: B-9700-PCM-QM-R)  
The PCMCIA Interface board allows use of the ATA card or flash memory card when connected to the CPU PC  
board.  
• Conforming to PCMCIA V2.1/JEIDA V4.2  
• Number of slots: 1 Type II slot  
• Available cards: Refer to Section 2.8 Inserting the Optional PCMCIA Cards.  
EA2- 6  
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APPENDIX 3 POWER CORD  
ENGLISH VERSION EO1-33059  
APPENDIX 3 POWER CORD  
APPENDIX 3 POWER CORD  
When purchasing the power cord:  
Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following  
standard from your authorized TOSHIBA TEC representative.  
(As of September 2004)  
Certification  
mark  
Certification  
mark  
Certification  
mark  
Country  
Agency  
Country  
Agency  
Country  
Agency  
Australia  
SAA  
Germany  
VDE  
Sweden  
SEMKKO  
Austria  
Belgium  
Canada  
Denmark  
Finland  
France  
OVE  
CEBEC  
CSA  
Ireland  
Italy  
NSAI  
IMQ  
Switzerland  
UK  
SEV  
ASTA  
BSI  
Japan  
METI  
KEMA  
NEMKO  
AEE  
UK  
DEMKO  
FEI  
Netherlands  
Norway  
Spain  
U.S.A.  
Europe  
UL  
HAR  
UTE  
Power Cord Instruction  
1. For use with 100 – 125 Vac mains power supply, please select a power cord rated Min. 125V, 10A.  
2. For use with 200 – 240 Vac mains power supply, please select a power cord rated Min. 250V.  
3. Please select a power cord with the length of 4.5m or less.  
Country/Region  
North America  
Europe  
United Kingdom  
Australia  
Power Cord  
Rated (Min.)  
Type  
125V, 10A  
SVT  
250V  
H05VV-F  
250V  
H05VV-F  
250V  
AS3191 approved,  
Light or Ordinary Duty type  
3 x 0.75 mm2  
Conductor size  
(Min.)  
No. 3/18AWG  
3 x 0.75 mm2  
3 x 0.75 mm2  
Plug Configuration  
(locally approved  
type)  
Rated (Min.)  
125V, 10A  
250V, 10A  
250V, *1  
250V, *1  
*1: At least, 125% of the rated current of the product.  
EA3- 1  
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APPENDIX 4 PRINT SAMPLES  
ENGLISH VERSION EO1-33059  
APPENDIX 4 PRINT SAMPLES  
APPENDIX 4 PRINT SAMPLES  
ꢀ Font  
EA4- 1  
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APPENDIX 4 PRINT SAMPLES  
ENGLISH VERSION EO1-33059  
APPENDIX 4 PRINT SAMPLES  
APPENDIX 4 PRINT SAMPLES (Cont.)  
ꢀ Bar codes  
JAN8, EAN8  
Interleaved 2 of 5  
NW7  
MSI  
CODE39 (Standard)  
JAN13, EAN13  
EAN13+2 digits  
CODE128  
UPC-E  
EAN13+5 digits  
CODE39 (Full ASCII)  
UPC-E+2 digits  
EAN8+2 digits  
UPC-A  
CODE93  
UPC-E+5 digits  
EAN8+5 digits  
UPC-A+2 digits  
EA4- 2  
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APPENDIX 4 PRINT SAMPLES  
ENGLISH VERSION EO1-33059  
APPENDIX 4 PRINT SAMPLES  
APPENDIX 4 PRINT SAMPLES (Cont.)  
UPC-A+5 digits  
UCC/EAN128  
Industrial 2 of 5  
POSTNET  
Customer bar code  
KIX Code  
Customer bar code of high priority  
RM4SCC  
RSS-14  
RSS-14 Stacked  
RSS-14 Stacked Omnidirectional  
RSS Limited  
RSS Expanded  
Data Matrix  
QR code  
PDF417  
Micro PDF417  
CP Code  
MaxiCode  
EA4- 3  
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APPENDIX 5 GLOSSARIES  
ENGLISH VERSION EO1-33059  
APPENDIX 5 GLOSSARIES  
APPENDIX 5 GLOSSARIES  
Bar code  
Expansion I/O interface  
A code which represents alphanumeric characters  
by using a series of black and white stripes in  
different widths. Bar codes are used in various  
industrial fields: Manufacturing, Hospitals,  
Libraries, Retail, Transportation, Warehousing, etc.  
Reading bar codes is a fast and accurate means of  
capturing data while keyboard entry tends to be  
slow and inaccurate.  
An interface circuit that may be installed into  
printer to allow the printer to be connected to an  
external device such as a wrapping machine and to  
receive feed, print start, and pause signals from the  
external device and to send back print, pause, and  
error status signals to the external device.  
Feed gap sensor  
A transmissive sensor which detects the difference  
of potential between the gap between labels and  
the label to find the print position of the label.  
Batch mode  
Issue mode that continuously prints media until the  
specified number of media has been printed.  
Font  
Black mark  
A complete set of alphanumeric characters in one  
style of type. E.g. Helvetica, Courier, Times  
A mark printed on the media so that the printer can  
maintain a constant print position by detecting this  
mark.  
Gap  
Clearance between labels  
Black mark sensor  
A reflective sensor which detects the difference of  
potential between the black mark and print area to  
find the print start position.  
IPS  
Inch per second  
The unit used to express print speed.  
Label  
Built-in rewinder mode  
A type of media with adhesive backing.  
Printer mode of operation where a strip module is  
installed to take up printed media onto the build-in  
rewinder.  
LCD  
Liquid Crystal Display  
Cut mode  
Installed on the operation panel and displays  
operation modes, error message and so on.  
Printer mode of operation where an optional cutter  
module is installed to automatically cut media from  
the supply roll after they are printed. The print  
command can specify to cut every media or to cut  
after a set number of media have been printed.  
Media  
Material on which data is printed by the printer.  
Label, tag paper, fanfold paper, perforated paper,  
etc.  
Cutter module  
A device used to cut the media.  
PCMCIA interface  
An optional interface circuit that may be installed  
into the printer to allow the use of the small credit  
card sized PC cards such as flash memory cards  
and LAN cards. PCMCIA is the acronym for  
Personal Computer Memory Card International  
Association.  
DPI  
Dot Per Inch  
The unit used to express print density.  
EA5- 1  
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APPENDIX 5 GLOSSARIES  
ENGLISH VERSION EO1-33059  
APPENDIX 5 GLOSSARIES  
Pre-printed media  
A type of media on which characters, logos, and  
other designs have been already printed.  
Thermal direct printing  
A printing method using no ribbon, but thermal  
media which reacts to heat. The thermal print head  
heats the thermal media directly, causing print  
image to be printed on the media.  
Print head element  
The thermal print head consists of a single line of  
tiny resistive elements and when current is allowed  
to flow through each element it heats up causing a  
small dot to be burned onto thermal paper or a  
small dot of ink to be transferred from a thermal  
ribbon to ordinary paper.  
Thermal print head  
A print head using thermal transfer or thermal  
direct printing method.  
Thermal transfer printing  
A printing method that the thermal print head heats  
an ink or resin coating on the ribbon against the  
media, causing the ink/resin to transfer onto the  
media.  
Print speed  
The speed at which printing occurs. This speed is  
expressed in units of ips (inches per second).  
Threshold setting  
Reflective sensor  
A sensor setting operation to have the printer  
maintain a constant print position of pre-printed  
media.  
See Black mark sensor.  
Resolution  
The degree of detail to which an image can be  
duplicated. The minimum unit of divided image is  
called a pixel. As the resolution becomes higher,  
the number of pixels increased, resulting in more  
detailed image  
Transmissive sensor  
See Feed gap sensor.  
USB (Universal Serial Bus)  
An interface that is used to connect peripherals,  
such as a printer, keyboard, mouse. The USB  
allows disconnection of a USB device without  
turning off the power.  
RFID (Radio Frequency Identification)  
A method of automatically identifying people or  
objects using radio waves. In case of the B-SX  
series, the RFID module writes digital information  
to an RFID tag mounted inside labels or tag paper  
while the printer is printing data on them. The  
RFID tag is a microchip attached to an antenna.  
The microchip holds data and the antenna enables  
the tag to send and receive data.  
Ribbon  
An inked film used to transfer an image onto the  
media. In the thermal transfer printing, it is heated  
by the thermal print head, causing an image to be  
transferred onto the media.  
Strip mode  
A device used to remove labels from the backing  
paper.  
Supply  
Media and ribbon  
Tag  
A type of media with no adhesive. Usually tags  
are made of cardboard or other durable material.  
EA5- 2  
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INDEX  
ENGLISH VERSION EO1-33059  
INDEX  
INDEX  
A
J
Auto ribbon saving 2-11  
Jammed media 5-5  
B
L
Backing paper 2-7, 7-1  
Bar code 6-2, A5-1  
Label 2-4, 7-1, 7-2, A5-1  
LAN interface 1-1, 1-5, 2-12, 6-2  
LCD language 2-20  
LCD message display 1-3, 1-4, 2-15, 3-1, 6-1  
Batch mode 2-7, 7-1, A5-1  
Black mark 2-6, 7-1, 7-3, A5-1  
Black mark length 7-1  
Black mark sensor 2-6, 2-67, 4-2, A5-1  
Built-in rewinder 2-8, A5-1  
M
Media 7-1, 7-7, A5-1  
Media pitch 7-1  
Media sensor 2-6  
C
Centronics 1-3, 2-12, 2-26, 2-29, 6-2, A2-2  
Cut mode 2-9, 7-1, A5-1  
O
Cut/strip position fine adjustment 2-59  
Cutter module 1-1, 1-5, 2-9, 2-56, 4-3, A5-1  
ON LINE LED 1-4, 3-1, A1-1  
Operation Panel 1-3, 1-4, 3-1  
E
P
Effective Print length 7-1  
Effective print width 7-1  
ERROR LED 1-4, 3-1, A1-1  
Error message 5-1  
Parallel interface 1-3, 2-12, 6-2, A2-2  
PCMCIA card 1-5, 2-14  
PCMCIA interface 1-1, 1-5, 2-14, 6-2, A2-7  
Platen 1-4, 4-2  
Expansion I/O interface 1-3, 2-12, 2-28, 6-2, A2-6,  
A5-1  
Power consumption 6-1  
Power cord 2-3, A3-1  
POWER LED 1-4, 3-1, A1-1  
Power switch 1-3, 2-3, 2-13  
Pre-printed media 2-55, 2-65, 7-7, A5-2  
Print head 1-4, 2-4, 2-32, 4-2  
Print head block 1-4, 2-4, 2-9, 5-5  
Printing method 6-1  
Printing speed 1-1, 6-1, A5-2  
Print start position fine adjustment 2-59  
Print tone fine adjustment 2-63  
F
Fan filter 1-2, 2-3  
Fanfold paper guide module 1-5  
Feed gap sensor 2-6, 2-67, 4-2, A5-1  
Flash memory card 1-5, 2-14  
G
Gap 2-6, 7-2, A5-1  
Gap length 7-1  
Guaranteed print area 7-3  
R
Reflective sensor 7-3  
Resolution 6-1, A5-2  
RFID A2-7, A5-2  
H
RFID module 1-5  
Head lever 1-4, 2-4  
Ribbon 2-10, 7-6, 7-7, A5-2  
Ribbon shaft 1-4, 2-10  
Ribbon stopper 1-4, 2-10  
Ribbon width 7-6  
I
Input voltage 6-1  
Interface 2-12, 6-2, A2-1  
Issue mode 2-7, 2-55, 6-1  
RS-232C 1-3, 2-12, 2-18, 2-19, 6-2, A2-1  
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INDEX  
ENGLISH VERSION EO1-33059  
INDEX  
S
Serial interface 1-3, 2-12, 6-2, A2-4  
Strip mode 2-7, 7-1, A5-2  
T
Tag 2-4, 7-1, A5-2  
Thermal direct 2-63, 6-1, A5-2  
Thermal transfer 2-63, 6-1, A5-2  
Transmissive sensor 7-2  
U
USB interface 1-3, 1-5, 2-12, 6-2, A2-3, A5-2  
W
Web printer 2-26  
Wireless LAN 1-1, 1-3, 1-5, 2-12, 6-2, A2-5  
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EO1-33059  
M
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