Tektronix Printer Phaser 300X User Manual

User Manual

Phaser^®300X

Color Printer

First printing August 1996

070-8873-01

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Users safety summary

Terms in manual:

CAUTION Conditions that can result in damage to the product.

WARNING Conditions that can result in personal injury or loss of life.

Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply

conductor and ground. Use only the speciﬁed power cord and connector. Refer to a qualiﬁed service technician

for changes to the cord or connector.

Operation of product: Avoid electric shock by contacting a qualiﬁed service technician to replace fuses inside the

product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of

explosive gases.

Safety instructions: Read all installation instructions carefully before you plug the product into a power source.

Terms on product: CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property

including the product itself.

DANGER

A personal injury hazard exists in the area where you see the sign.

Care of product: Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the

power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to

any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair,

and whenever you clean the product.

Ground the product: Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

necessary, contact a licensed electrician to install a properly grounded outlet.

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING: If the product loses the ground connection, usage of knobs and controls (and other conductive parts)

can cause an electrical shock. Electrical product may be hazardous if misused.

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Phaser 300X Warranty

Tektronix warrants that the 300X Color Printer will be free from defects in materials and workmanship for a

period of one (1) year from the date of shipment. If this product proves defective during its warranty period,

Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a

replacement in exchange for the defective product.

This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized

representative from which the product was originally purchased. For products returned to other locations,

Customer will be assessed an applicable service charge. The preceding limitation shall not apply within the

European Economic Area, where products may be returned for warranty service to the nearest designated

service depot regardless of the place of purchase.

In order to obtain service under this warranty, Customer must provide the applicable ofﬁce of Tektronix or its

authorized representative with notice of the defect before the expiration of the warranty period and make

suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping

the defective product to the service center designated by Tektronix or its representative, with shipping charges

prepaid. Tektronix or its representative shall pay for the return of the product to Customer. Customer shall be

responsible for paying any associated taxes or duties.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or

inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:

a) to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair

or service the product;

b) to repair damage resulting from improper use or connection to incompatible equipment;

c) to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;

d) to repair a product that has been modiﬁed or integrated with other products when the effect of such

modiﬁcation or integration increases the time or difﬁculty of servicing the product; or

e) to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the

frequency and as prescribed in the user manual (if applicable).

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF

ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY

IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND

EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX

AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS

ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

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Contents

Introduction

Getting Set Up

At a glance 2-1

Checking the inventory 2-2

Setting up the printer 2-3

Removing the shipping block 2-3

Loading paper 2-4

Installing the output tray 2-5

Setting the media switch 2-6

Connecting the printer 2-7

Printer ports 2-7

LocalTalk connection 2-8

Connecting the printer to a single computer using LocalTalk 2-9

Ethernet connection 2-10

Parallel connection 2-11

Serial connection 2-12

Turning on the printer 2-13

Selecting a language for the front panel 2-15

Making a test print 2-16

Installing software on your computer 2-17

Setting up PC ports (DOS) 2-18

Parallel port setup 2-18

Serial port setup 2-19

Printing

Which platform? 3-1

Printing from a PC 3-1

Using Windows printer drivers 3-2

Using the printer’s rear panel switches 3-2

Using the Microsoft PostScript driver with Windows 95 3-4

Using the AdobePS 4 driver with Windows 95 3-6

Using the Adobe PostScript driver for Windows 3.1 3-8

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Using the Windows NT PostScript driver 3-10

Printing from DOS 3-10

Printing from a Macintosh 3-11

Using Macintosh printer drivers 3-11

Using the printer’s rear panel switches 3-11

Using the Phaser 300X driver 3-14

Using the Adobe PSPrinter Driver 3-14

Using the Phaser 300X GX driver 3-15

Printing from a workstation 3-16

Overview 3-16

UNIX workstations 3-17

VMS workstations 3-18

For more information 3-18

Printing from specific applications 3-19

General hints and tips 3-19

Windows applications 3-19

Aldus PageMaker and FreeHand 3-19

Adobe PageMaker 3-19

Macromedia FreeHand 3-19

QuarkXPress 3-19

Pantone 3-19

Macintosh applications 3-20

QuarkXPress 3-20

Adobe Photoshop 3-20

Pantone 3-20

Other applications 3-20

Selecting print features 3-21

Print modes 3-21

Print-quality modes 3-21

Finepoint Sharpening 3-21

Color correction 3-22

Color Control Strip feature 3-23

All about media 3-24

Grade and finish 3-24

Phaser 300X Color Printer

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Size 3-25

Weight and thickness 3-26

Grain 3-27

Margins and image area 3-28

Image area for Tabloid Extra 3-29

Image area for color prints 3-29

Image orientation 3-30

Media handling 3-31

Using the paper trays 3-32

Loading letterhead 3-33

Loading three-holed paper 3-33

Using manual feed 3-34

Inserting the paper 3-34

Manual feed examples: paper, envelopes 3-35

Making transparencies 3-36

Fonts 3-37

Resident typefaces (PostScript) 3-37

Resident typefaces (PCL5) 3-38

Downloading Macintosh and TrueType fonts 3-38

Installing Macintosh screen fonts 3-39

Printer languages: PostScript, HP-GL, PCL5 3-40

Switching printer languages 3-41

Printing with PCL5 3-42

Printing with HP-GL 3-42

Printing PostScript 3-42

Changing the HP-GL default settings 3-43

Caring for Your Printer

Overview 4-1

Adding ink 4-2

Changing the fuser wiper 4-4

Emptying the waste bin 4-5

Emptying the waste bin when front panel message displays 4-6

Emptying the waste bin before moving the printer 4-7

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Cleaning the printer 4-8

New printer cleaning supplies 4-8

Reorder cleaning kit supplies 4-9

Using isopropyl alcohol 4-10

Cleaning the paper-pick rollers 4-11

Cleaning the feed rollers 4-12

Cleaning the paper tension blade, paper clamp, and drum 4-13

Cleaning the head wiper 4-20

Cleaning the fuser rollers 4-22

Quick Steps 4-22

Procedure A 4-24

Procedure B 4-25

Supplies and Accessories

Tektronix supplies: the mark of quality 5-1

Ordering information 5-1

Upgrade kits 5-3

Interface cables and Ethernet adapters 5-4

Troubleshooting

If you need help 6-1

Using the automated fax systems 6-2

Error codes and front panel messages 6-3

Clearing paper jams 6-5

Removing jammed paper 6-6

Removing a paper jam from the rear of the printer 6-7

Setting head convergence 6-8

Test print example 6-8

General cleaning guide 6-12

Problems, solutions, hints 6-13

Print quality problems 6-13

Network problems 6-20

Operation hints 6-21

Printer standby modes 6-23

Printing and installation 6-24

viii

Phaser 300X Color Printer

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Front and Rear Panels

Front panel 7-2

Utilities mode menu structure 7-4

Rear panel 7-5

Rear panel switches 7-5

Rear-panel LED indicator 7-6

Technical Notes

Startup and configuration pages A-1

Turning off the startup page A-1

Generating a configuration page A-2

Print count A-3

Printer ports A-4

LocalTalk and Ethernet ports A-4

Printer name and AppleTalk zones A-4

Parallel port A-5

Serial port A-6

Serial port signals A-8

Specifications A-9

Safety and emissions A-10

Expanding Your Printing System

Customizing your printer B-1

Extended features upgrade B-1

Upgrades kits B-2

Advantages of adding memory B-3

PhaserPrint B-4

PhaserSym B-4

Adding a hard disk for font storage B-5

Connecting one disk B-7

Connecting multiple disks B-8

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Moving Your Printer

Reinstalling the shipping block C-2

Changing line voltage C-4

Regulatory Information

Declaration of conformity D-1

Canadian EMC (Electromagnetic Compatibility)

regulatory standards D-2

FCC Class B warning (for 115 VAC equipment) D-2

Material Safety Data Sheets D-3

Index

Phaser 300X Color Printer

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Chapter

Introduction

The Tektronix Phaser 300X Color Printer uses Tektronix’ solid ink-jet

technology. Solid ink-jet refers to the melting of the solid inks inside the

printer, which then resolidify on paper. The ink resolidiﬁes so rapidly that it

does not have time to bleed into the paper, so the printed colors remain

brilliant and well-deﬁned.

With the Phaser 300X, you can use almost any kind of paper, such as Bond,

Book, Cover, and Text, as well as transparency ﬁlm.

Standard conﬁguration. In its standard conﬁguration, the printer provides

10 Mbytes of memory, a total of 39 fonts, and prints on media as large as

11 x 17 in. (297 x 420 mm). Additional memory for improved performance is

optionally available.

Extended Features option. The Extended Features option, the recommended

conﬁguration, provides the following features and capabilities:

Feature

Capabilities

Additional 12 Mbytes

of RAM (for a total of

22 Mbytes)

■ Full Tabloid-bleed image area on Tabloid Extra media

(305 x 457-mm, 12 x 18 in.)

■ Allows printing of complex documents

■ Faster printing and file downloading

■ Maximum throughput in networked workgroups

■ Optimum Photoshop performance via a custom plug-in

■ Monochrome PCL5 (must be enabled)

Ethernet connectivity

■ EtherTalk, Novell, TCP/IP

PhaserMatch™

custom proﬁler

■ Custom color matching for the greatest accuracy and

consistency in printed colors

Supplies Startup Kit

■ 8 ColorStix ink sticks of each color ink

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1-1

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Introduction

Language support. The Phaser 300X lets you make color prints from a

variety of software applications since it incorporates Adobe’s PostScript

Level 2 software and accepts Hewlett-Packard Graphics Language (HP-GL)

ﬁles and monochrome PCL5 (Printer Command Language) ﬁles (PCL5 is

optionally available). The Phaser 300X printer interfaces can be set (by using

an automatic language selection PostScript utility ﬁle) to automatically

switch between all three supported languages: PostScript, HP-GL, and

PCL5. The default language is PostScript.

Network printing. The printer works with Macintosh computers, PCs, UNIX

workstations, and VMS workstations, making it a resource that can be

shared in mixed environments. You can connect one host or several hosts to

the printer because it supports simultaneous input through parallel, serial,

and LocalTalk, and the optional Ethernet interface with support for

EtherTalk, Novell NetWare, and TCP/IP protocols.

Font support. Besides its 39 resident fonts, the printer accepts Adobe Type 1

and Type 3 downloadable fonts, TrueType fonts, optional PCL5, and a

variety of user-deﬁned fonts. You can download additional fonts as needed,

or store them on an external hard disk.

1-2

Phaser 300X Color Printer

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Introduction

Excellent color control. TekColor Dynamic Correction provides built-in color

correction modes for simulating SWOP (Speciﬁcations for Web Offset

Publications), SNAP proﬁle (for creative work designed to print on

newsprint), Commercial Press (matching commercial Matchprint^®proofs),

and Euroscale Press (matching the Pantone Process Color System Guide,

Euroscale). SWOP Press is a set of speciﬁcations for color separation ﬁlms

and color prooﬁng used to ensure the consistency of printed colors between

different publications.

With the Extended Features option, you get the PhaserMatch color proﬁler

which allows you to adjust printed colors for a speciﬁc press, paper, and ink,

providing the greatest accuracy and consistency. This feature is invaluable

for graphics professionals who want full control of the color process.

PhaserMatch software for the Macintosh and PC platforms provides a

simple approach for creating and editing color proﬁles. It is designed for the

most demanding users who need to consistenly and accurately predict and

control colors. The proﬁles are created by adjusting dot gain, controlling

density or color reproduction curves to simulate the color output of a

particular press or other industry standard systems.

The printer software also includes the Color Control Strip feature, which

allows you to check the consistency of printed colors between prints made

on the same printer, as well as between prints made on more than one of the

same type or model of printer. When this option is selected in the printer

driver, the printed page includes a band of colors along the bottom edge; the

colors in this band reﬂect the currently selected color correction.

PANTONE support. When you use the printer with software applications

that support PANTONE Colors, the printer produces Pantone-approved

process color simulations. The software application provides the process

color values used to approximate PANTONE Colors. The Phaser 300X

CD-ROM and diskettes include a sampler chart of process color values,

which are optimized for the Phaser 300X. You can also retrieve this

information from Tektronix’ World Wide Web server at www.tek.com.

User Manual

1-3

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Introduction

Print quality and speed. The Phaser 300X has 300 dots-per-inch resolution

and a print speed of 1 to 4 minutes per Letter-sized page, depending on the

print quality mode. Print quality modes include Standard, Enhanced, and

Premium.

Media support. The printer produces laser-quality prints on paper ranging

from 100 x 150 mm (4 x 6 in.) to 305 x 457 mm (12 x 18 in.). The printer has

10 Mbytes of standard memory, expandable in 4-Mbyte increments to

22 Mbytes. With the standard memory conﬁguration, the maximum

printable area is 287 x 408 mm for A3-size media and 10.5 x 16.5 in. for B-size

media. When you expand memory to 14 Mbytes, you can print Tabloid-size

bleed images (297 x 445 mm, 11.7 x 17.5 in.) on Tabloid Extra paper

(305 x 457-mm, 12 x 18 in.).

Easy to use and maintain. When the printer needs ink, you just drop in solid

ColorStix ink. Each ColorStix ink stick is a unique shape so that you always

load the correct color into the correct ink bin.

To order supplies such as paper or ColorStix ink, refer to the supplies

information sheet that is shipped with the printer and contact your local

dealer or, in the United States, call Tektronix at 1-800-835-6100. You can also

retrieve this information from Tektronix’ World Wide Web server at

www.tek.com.

1-4

Phaser 300X Color Printer

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Chapter

Getting Set Up

At a glance

Installation of your Phaser 300X Color Printer involves these tasks:

1. Checking the inventory

2. Setting up the printer

■

Removing the shipping block

Loading paper

Installing the output tray

Setting the media switch

3. Connecting the printer

Connecting all cables: serial, parallel, LocalTalk, Ethernet, SCSI,

and power.

■

4. Selecting a language for the front panel

5. Installing software on your computer

6. Setting up PC ports (DOS)

■

Serial port setup

■

Parallel port setup

User Manual

2-1

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Getting Set Up

Checking the inventory

1. Universal media tray

Registration

Card

2. Registration card and

License

Agreement

license agreement

3. Power cord

4. Parallel cable adapter

User Manual

™

300i

Phaser

Color Printer

Phaser

^™300i Color Printer

5. Phaser 300X Color Printer

User Manual

6. Cleaning kit

Phaser 300i Media Sampler

Explore the possibilities of phase-change printing.

Use the media in this sampler to create vibrant

ovedrhead transparencies........or try your hand at

greeting cards using our Cover paper........or print

7. Phaser 300X Media Sampler

new letterhead for your office on our Bond paper.

8. Individual ColorStix ink

sticks

ColorStix

Phaser

^®300/^™

Ink

III Printers

Yellow

Part No.

016-1126-33

(8/box)

Phaser III

Yellow

ColorStix

Phaser

9. An extra box of each color of

^®300/^™

Ink

III Printers

Cyan

Phaser

Part No.

016-1125-00

(8/box)

III

Magenta

Black

Phaser

ColorStix ink (optional)

ColorStix

Phaser

III

^®300/^™

Ink

III Printers

ColorStix

Phaser

Magenta

Part No.

016-1124-00

(8/box)

Cyan

Phaser

300/ ^™

Ink

III Printers

III

10. The Phaser 300X Drivers and

Utilities Printing Reference

manual, CD-ROM, diskettes,

and (optional) PhaserMatch

documentation

Part No.

016-1123-00

(8/box)

Black

Fuser wiper included

User Manual

™

300i

Phaser

Drivers and Utilities Printing Reference

Phaser

^™480 Drivers and Utilities Printing Reference

User Manual

™

300i

11. Network Utilities for Phaser

Color Printers User Manual

and diskettes (optional)

Phaser

Drivers and Utilities Printing Reference

Phaser

^™480 Drivers and Utilities Printing Reference

8873-01b

See “Interface cables and Ethernet adapters” on page 5-4 for information on purchasing interface

cables, LocalTalk adapters, and Ethernet adapters.

Note

Save all boxes and packing material in case moving or subsequent shipment is necessary.

2-2

Phaser 300X Color Printer

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Getting Set Up

Setting up the printer

Note

The printer is shipped to you already loaded with ink. You do not

need to add any ink when you ﬁrst set up the printer.

Removing the shipping block

1. Open the top cover.

2. Hold down the button while you open the rear cover.

3. Push the shipping block tab up and slide it, along with the

printhead, past the post.

4. Remove the shipping block, then close the covers.

Note

Save the shipping block to use

again if you move the printer; the

shipping block protects the

printhead.

Save all boxes and packing

material in case moving or

subsequent shipment is

necessary.

Caution

You must remove all packing

material before turning the

printer on; otherwise you

will damage the printhead.

8344RN1A

User Manual

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Getting Set Up

Loading paper

1. Move the guides.

2. Push down on the metal lift plate

with your ﬁnger; then slide the

paper under the tabs. When you

use A-size (8.5 x 11 in.) or A4-size

(210 x 297 mm) paper, place the

long side of the paper under the

tabs, making sure that the paper ﬁts

snugly against the inside front wall

of the paper tray.

A, A4

3. Adjust the rear guide until it

touches the rear of the paper.

Note The rear guide must ﬁt snugly

against the paper; otherwise the

printed image might be clipped or

rotated.

4. Put the cover on the paper tray.

8873-03

5. Insert the paper tray into the printer. Tilt the paper tray up slightly as you insert it.

Note To load transparencies, refer to “Making transparencies” on page 3-36.

2-4

Phaser 300X Color Printer

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Getting Set Up

Installing the output tray

1. Push the output tray into the lower slot until it clicks into place.

2. Fit the rear tab into the slot inside the printer. The tabs on the

sides of the tray ﬁt into the slots on the sides of the printer.

If you need to remove the tray, press in on both sides of the tray

next to the tabs while you pull out the tray.

8873-02

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Getting Set Up

Setting the media switch

Set Switch 6 for the paper size:

■

Down for American-size paper

Up for Metric-size paper

Reset

Skip

Startjob

Run

Metric

Paper Size

1200

Baud Rate

Diagnostics

Color Correction

Run

American

Variable

*^{See User}

Manual

Reset

Extended

Diagnostics

Power Up

Skip

Startjob

Run

Metric

Paper Size

1200

Baud Rate

Blue Press

Color Adjust

PXi

Serial

(RS-232)

Run

American

Variable

Off

LocalTalk™

Status

8873-04

The default setting for all switches is down. Unless you are using the serial

port, the only switch you have to set is Switch 6 for the media size. Refer to

“Rear panel” on page 5 for details on all the switches.

2-6

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Getting Set Up

Connecting the printer

Printer ports

The printer accepts data through four ports:

1. LocalTalk

2. Serial (RS-232)

3. Parallel

4. Ethernet

The printer accepts data from all the ports at the same time. The printer

accepts print jobs on a ﬁrst-come, ﬁrst-served basis.

Reset

Extended

Diagnostics

Power Up

Skip

Startjob

Run

Metric

Paper Size

1200

Baud Rate

Blue Press

Color Adjust

PXi

Serial

(RS-232)

Run

American

Variable

Off

LocalTalk™

Status

8873-05

The SCSI port (5) is for connecting an external hard disk only. You cannot

connect a computer to this port or send print data through the SCSI

interface. Refer to “Adding a hard disk for font storage” on page B-5 for

more information on the SCSI port.

Note

See “Interface cables and Ethernet adapters” on page 5-4 about

ordering cables and adapters for connecting the printer.

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Getting Set Up

LocalTalk connection

You can make LocalTalk connections between the printer and a single

computer or on a LocalTalk network using a daisy-chain or star setup. If your

LocalTalk installation is complex, or if you need assistance, contact your

network system administrator.

Note

LocalTalk is sometimes referred to as AppleTalk. LocalTalk refers

to the physical connection; AppleTalk is the set of protocols.

LocalTalk connectors and cables are available through your dealer. The

illustration shows two commonly used types of LocalTalk connectors:

1. Self-terminating connector.

2. Connector that requires an external terminator (depending on

your network conﬁguration).

8849-18

Note

Depending on the type of LocalTalk cables you use and your

network conﬁguration, you may need to use terminators at

certain points in the installation. Refer to the documentation for

your LocalTalk connectors and cables for details.

2-8

Phaser 300X Color Printer

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Getting Set Up

Connecting the printer to a single computer using LocalTalk

You can use LocalTalk connectors and cables to connect the printer directly

to your computer, without connecting it to any other network.

Note

If your network consists of a single Macintosh and printer and

the cable you are using is not self-terminating, you need to

terminate both ends of the network.

1. Turn the printer off before making any LocalTalk connections.

2. Connect the short cable of a LocalTalk connector to the printer’s

LocalTalk port.

3. Connect the short cable of a second LocalTalk connector to your

computer’s LocalTalk port.

4. Connect a LocalTalk cable between the two LocalTalk connectors

you have just attached to your computer and your printer.

LocalTalk®

Input

Reset

Extended

Diagnostics

Power Up

Skip

Startjob

Run

Metric

Paper Size

1200

Baud Rate

Blue Press

Color Adjust

PXi

Serial

(RS-232)

Run

American

Variable

Off

LocalTalk™

Status

8873-21

If you have no other connections to make, read ahead to “Turning on the

printer” on page 2-13.

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Getting Set Up

Ethernet connection

Ethernet is a communication standard that supports high-speed

data transmission — up to 10 times faster than LocalTalk. If you ordered

your printer with the network option, you received the Network Utilities

diskettes and the Network Utilities for Phaser Color Printers User Manual. For

complete information on Ethernet (including setup), refer to that manual.

2-10

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Getting Set Up

Parallel connection

High-density parallel connector

The printer uses a 1284C-compliant high-density parallel connector for

connection to parallel devices. A parallel cable adapter, included with the

printer, converts a standard 36-pin low-density parallel cable plug to a

36-pin high-density plug. The adapter is used when connecting a standard

Centronics parallel cable to the printer’s high-density parallel connector.

Parallel cables are available from Tektronix; refer to “Interface cables and

Ethernet adapters” on page 4.

1. Connect a parallel interface cable to your computer and to the

printer’s parallel port.

Parallel

Reset

Extended

Diagnostics

Power Up

Skip

Startjob

Run

Metric

Paper Size

1200

Baud Rate

Blue Press

Color Adjust

PXi

Serial

(RS-232)

Run

American

Variable

Off

LocalTalk™

Status

8873-22

If you have no other connections to make, read ahead to “Turning on the

printer” on page 2-13.

Note

If your computer is a PC: After you turn on the printer and

install software on your PC, you must set up your PC’s parallel

port to match the settings you have selected for the printer’s

parallel port. Refer to “Installing software on your computer” on

page 17 for Windows or “Setting up PC ports (DOS)” on

page 2-18 for DOS.

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Getting Set Up

Serial connection

9-pin serial connector

The printer uses a 9-pin serial plug on the rear panel for connection to serial

devices. Both 9-socket to 9-socket and 9-socket to 25-socket null-modem

serial cables are available from Tektronix; refer to “Interface cables and

Ethernet adapters” on page 4.

Note

Use a “null-modem” serial cable. An ordinary serial cable may

cause communication problems. You can purchase null-modem

cables from Tektronix. Refer to “Interface cables and Ethernet

adapters” on page 5-4.

1. Connect a serial interface cable to your computer and to the

printer’s serial port.

2. Set the Baud Rate switch, Switch 7, on the rear panel:

■

Set Switch 7 down for a variable baud rate. (The default baud rate is

9600, the fastest rate available on this port; to change the baud rate

to a setting other than 9600, refer to the Phaser 300X Drivers and

Utilities Printing Reference.)

■

Set Switch 7 up for a ﬁxed baud rate of 1200.

Serial

(RS-232)

Reset

Extended

Diagnostics

Power Up

Skip

Startjob

Run

Metric

Paper Size

1200

Baud Rate

Blue Press

Color Adjust

PXi

Serial

(RS-232)

Run

American

Variable

Off

LocalTalk™

Status

8344-51A

Note

If your computer is a PC: After you turn on the printer and install

software on your PC, you must set up your PC’s serial port to match the

settings you have selected for the printer’s serial port. Refer to “Installing

software on your computer” on page 17 for Windows or “Setting up PC

ports (DOS)” on page 2-18 for DOS.

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Getting Set Up

Turning on the printer

Caution

To avoid damaging the printer, make sure that you have

removed all packing material before turning on the printer.

Make sure that the voltage select switch is set to match the AC

line voltage and that the power switch is in the off position

before connecting the power cord.

1. Plug the power cord into the printer and into a grounded outlet.

Note

If you are connecting any peripherals such as a SCSI hard disk,

plug it in and turn it on before turning on the printer.

2. Turn on the printer.

8873-26

Caution

To avoid damaging the printer, do not turn the printer off when

the front panel displays any of the following messages: “Busy

Cleaning Head,” “Printing,” or “Utilities,” unless you turn

the printer on again within 5 minutes.

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Getting Set Up

When you turn on the printer, the POWER and ERROR indicators on the

front panel light up. The printer takes about 15 to 20 minutes to warm up

and complete a series of self-tests. During the warm-up cycle, the POWER

indicator remains on; the ERROR light goes out.

After the self-tests run successfully, the printer prints a startup page. The

startup page prints whenever you turn on or reset the printer. If you want to

turn off the startup page, you can use a utility ﬁle provided on the

Phaser 300X CD-ROM and diskettes. Refer to “Turning off the startup page”

on page A-1 and the Phaser 300X Drivers and Utilities Printing Reference for

details on using the utility ﬁle.

Note

You should leave the printer on if you use it frequently (such as

during a normal work week with daily use). The printer has an

automatic standby mode that keeps the printer ready to use and

reduces energy consumption. If the printer will be idle for two

days or more (such as over a weekend), turn it off.

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Getting Set Up

Selecting a language for the front panel

Messages that appear in the front panel window are in English. You can leave the front panel set to

English or change the language to French, German, Spanish, Italian, or Japanese.

1. When the printer is on and the Ready

message appears, press the UTILITIES

button. You see this message (Vx.xx is the

Utilities

Exit

Vx.xx

ﬁrmware version number):

Utilities

Exit

Vx.xx

In the Utilities mode, you can scroll

through the menu selections using

the TEST PRINT button. The CLEAN

PRINT HEAD button allows you to

execute a function or change a

setting.

CLEAN

TEST

UTILITIES PRINTHEAD PRINT

8873-09

2. Press the TEST PRINT button (Next) twice to scroll to the language selection mode. You see

this message:

Language:

Change

English

3. Press the CLEAN PRINT HEAD button (Change) to change the language selection:

■

Press one time

Press two times

Press three times

Press four times

Press ﬁve times

German

French

Italian

Spanish

Japanese

4. Press the TEST PRINT button 5 times to return to the Utilities mode. The message appears in

whichever language you selected:

Utilities

Exit

Vx.xx

5. Press the CLEAN PRINT HEAD button (Exit) to exit the Utilities mode. The front panel

displays the Readymessage.

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Getting Set Up

Making a test print

To make a test print, make sure that the front panel display shows the Ready

message, then press the TEST PRINT button on the printer’s front panel.

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Getting Set Up

Installing software on your computer

Packaged with your printer are the Phaser 300X CD-ROM and diskettes that

contain utilities, drivers, PPDs, and other useful ﬁles.

For complete details on the contents of the Phaser 300X CD-ROM and

diskettes and how to install the software, refer to Phaser 300X Drivers and

Utilities Printing Reference, which is shipped with the printer.

To select print features in a driver, refer to “Selecting print features” on

page 3-21 and the Phaser 300X Drivers and Utilities Printing Reference.

For workstation users, the CD-ROM includes a demonstration copy of the

PhaserPrint software. PhaserPrint provides a graphical user interface in

which to select print features such as color correction and print quality

mode. Refer to “Printing from a workstation” on page 3-16 for more

information on using PhaserPrint; refer to page 5-1 for order information.

Workstation users can also use the utility ﬁles on either the CD-ROM or the

PC diskettes, or download utilities and ﬁles from the Tektronix Bulletin

Board System (BBS) or get ﬁles from the Tektronix Color Printer Information

Server. Refer to “Online services” on page 6-1.

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Getting Set Up

Setting up PC ports (DOS)

Parallel port setup

If your computer is a PC running DOS and you are using the printer’s

parallel port, use the DOS MODE command to disable timeouts on your

computer’s parallel port to ensure that large ﬁles will print, even if data

transmission is slow.

1. Type the following command at the DOS prompt (if LPT1 is not

available, use LPT2):

MODE LPT1:,,P > NUL

See your DOS documentation for details on the MODE command.

2. You can add the MODE command to your AUTOEXEC.BAT ﬁle so

that it takes effect every time you turn on your computer. (Refer to

your PC user documentation.)

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Getting Set Up

Serial port setup

If your computer is a PC using DOS and you are using the serial port, you

must set up your computer’s serial port parameters to match the settings

you made on the printer’s serial port.

Under DOS, use the MODE command to set up your computer’s serial port:

Switch 7 must be down for the variable baud rate operation.

Note

1. If you set the printer’s rear panel Baud Rate switch (Switch 7)

down for variable baud rate and you are using the default serial

parameters for this position, type the following command at the

DOS prompt (if COM1 is not available, use COM2):

MODE COM1:9600,N,8,1,P

If you changed the printer’s serial port parameters from the

defaults, you must enter different values for the MODE command

(see your DOS documentation for details on the MODE

command).

If you set the printer’s rear panel Baud Rate switch (Switch 7) up

for a ﬁxed baud rate of 1200, enter this command (if COM1 is not

available, use COM2):

MODE COM1:1200,N,8,1,P

Refer to “Serial port” on page A-6 for a complete listing of the

printer’s default serial port parameters.

2. You can add the MODE command to your AUTOEXEC.BAT ﬁle, so

that it takes effect every time you turn on your computer. (Refer to

your PC user documentation.)

Your Phaser 300X is now ready to use. If you want to turn on or turn off the

startup page, refer to “Turning off the startup page” on page A-1. Refer to

“Adding a hard disk for font storage” on page B-5 if you want to add a hard

disk.

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Chapter

Printing

Which platform?

You can print to your printer from IBM-compatible personal computers,

Macintosh computers, and workstations. Make sure your printer is set up

with the appropriate interface port; refer to “Connecting the printer” on

page 2-7.

Note

If you haven’t already installed the printer’s software, refer to

Phaser 300X Drivers and Utilities Printing Reference for

instructions before continuing.

Printing from a PC

■ Windows 95

see page 3-4

see page 3-8

see page 3-10

see page 3-14

■ Windows 3.1

■ Windows NT

Printing from a Macintosh

Printing from a workstation

■ Phaser 300X Driver

■ Adobe PSPrinter Driver 8.3.1 see page 3-14

■ Phaser 300X GX Driver

see page 3-15

see page 3-16

Printing from a PC

You can print from a PC with or without a printer driver. The supported

drivers allow you to select printing features right from your computer.

Without a supported driver, you can make some printing selections with the

rear panel switches; you can also use custom downloaded utility ﬁles that

are available on the printer’s CD-ROM, diskettes, or from the Tektronix

World Wide Web server.

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Printing

Using Windows printer drivers

To select printer-speciﬁc features, print from one of the following provided

drivers. Refer to the Windows “Print features quick reference” table on this

page for a list of the printing features and how to ﬁnd them quickly in each

of these drivers.

Windows 95 (Microsoft PostScript driver)

Windows 95 (AdobePS 4 driver)

Windows 3.1 (AdobePS 3 driver)

Windows NT (PostScript driver)

see page 3-4

see page 3-6

see page 3-8

see page 3-10

Using the printer’s rear panel switches

Refer to “Rear panel switches” on page 7-5 for instructions on changing the

color correction mode with the rear panel switches. Refer to the Phaser 300X

Drivers and Utilities Printing Reference for detailed information on using the

rear panel switches to change other print features.

Print features quick reference: Windows printer drivers

Feature

descriptions

Windows 3.1

AdobePS 3 PostScript

driver

Windows 95

Microsoft PostScript driver

and

AdobePS 4 PostScript driver

See page 3-21

See page 3-22

Features tab

➥ Print Quality

Properties

Print-quality modes

➥ Device Options tab

➥ Printer features

➥ Print Quality

■ Standard

■ Enhanced

■ Premium

Features tab

➥ Color Correction

Properties

Color correction

➥ Device Options tab

➥ Printer features

➥ Color Correction

■ Vivid Color

■ None

■ Simulate Display

■ SWOP Press

■ Euroscale Press

■ Commercial Press

■ SNAP Press

■ Monochrome

■ Use Printer Settings

■ Custom Profile*†

* These features are available with the printer’s Extended Features option only.

† Selecting Custom Proﬁle displays another list showing the proﬁles that you created in PhaserMatch. Not available in the

Microsoft PostScript driver.

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Printing

Print features quick reference: Windows printer drivers (cont'd.)

Feature

descriptions

Windows 3.1

AdobePS 3 PostScript

driver

Windows 95

Microsoft PostScript driver

and

AdobePS 4 PostScript driver

See page 3-25

Paper tab

➥ Paper Size

Properties

Media size

➥ Paper tab

■ Letter

➥ Paper Size

■ Legal

■ Tabloid

■ Letter Extra

■ Tabloid Extra

■ A4

■ A3

■ 4x6 Card

■ 5x7 Card

■ A5

■ A6

■ ISOB4

■ ISOB5

■ ISOB6

■ Compliment Slip

■ #10 Envelope

■ C6 Envelope

■ DL Envelope

■ A4 Envelope

■ .5 A4 Envelope

See page 3-32

See page 3-21

Paper tab

➥ Paper Source

Properties

Media source

➥ Paper tab

■ Media Tray

➥ Paper Source

■ Manual Feed

Features tab

➥ Finepoint Sharpening

Properties

Finepoint Sharpening

➥ Device options tab

➥ Printer features

➥ Finepoint Sharpening

■ On

■ Off

Refer to the

Features tab

➥ Color Control Strip

Properties

Color Control Strip

Phaser 300X Drivers

and Utilities Printing

Reference

➥ Device options tab

➥ Printer features

➥ Color Control Strip

■ On

■ Off

* These features are available with the printer’s Extended Features option only.

† Selecting Custom Proﬁle displays another list showing the proﬁles that you created in PhaserMatch. Not available in the

Microsoft PostScript driver.

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Printing

Using the Microsoft PostScript driver with Windows 95

To select printing options, follow these steps:

1. In the Printers window, click the Phaser 300X printer icon with the

right mouse button, then select Properties from the menu.

2. Click the following tabs to see printing options; refer to your

Windows 95 documentation for more information on tabs and

options.

■

Click the Details tab to see timeout and other options.

■

Set the Timeout settings.

Not Selected: Type a value of 0, or between 15 and 999, in this

text box to change the number of seconds Windows waits

before notifying you that a printer is off-line. The default is

15 seconds.

Transmission Retry: On large or multiple-page documents

you may see an Alert message that the printer is no longer

accepting data before the job is completely sent to the printer.

When using a shared printer, you should set this option to a

larger value, such as 900 seconds (15 minutes) to avoid these

unnecessary timeouts. Type a value between 45 and 999 in

this text box; the default setting is 45 seconds. (If you are

having timeout problems, refer to the on-line manual on the

printer’s CD-ROM for information on setting the printer’s

timeout.)

■

Click the Paper tab to see media options, such as media sizes and

types.

■

Click the Graphics tab to see graphics options.

Note

If you are using host color correction, you need to make selections

in the Graphics and Device Options tabs. Refer to the

Phaser 300X Drivers and Utilities Printing Reference for

more information on host color correction.

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Printing

■

Click the Device Options tab to see printer-speciﬁc options, such

as color corrections.

Click the PostScript tab to see PostScript-related options.

■

The PostScript header contains important PostScript information

that must accompany each print job; it is not a banner page printed

with each job. If an option is not selected, an error message is

displayed on your computer screen and your job does not print.

Click one of the following in the PostScript header ﬁeld:

Select Download header with each print job. This option

downloads PostScript header information with each print job.

Click the Send Header Now button to save the PostScript

header information in the printer, then select the Assume

header is downloaded and retained option. This option

makes print ﬁles a little smaller and faster than the ﬁrst option,

but you need to click the Send Header Now button every time

the printer is turned off or reset.

■

Click the Advanced button to see more options. Select Use

PostScript Level 2 features. Click OK when ﬁnished.

Note

For faster printing, select Binary communications protocol

under Data format.

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Printing

Using the AdobePS 4 driver with Windows 95

To select printing options, follow these steps:

1. In the Printers window, click the Phaser 300X printer icon with the

right mouse button, then select Properties from the menu.

2. Click the following tabs to see printing options; refer to your

Windows 95 documentation for more information on tabs and

options.

■

Click the Details tab to see timeout and other options.

■

Set the Timeout settings.

Not Selected: Type a value of 0, or between 15 and 999, in this

text box to change the number of seconds Windows waits

before notifying you that a printer is off-line. The default is

15 seconds.

Transmission Retry: On large or multiple-page documents

you may see an Alert message that the printer is no longer

accepting data before the job is completely sent to the printer.

When using a shared printer, you should set this option to a

larger value, such as 900 seconds (15 minutes) to avoid these

unnecessary timeouts. Type a value between 45 and 999 in

this text box; the default setting is 45 seconds.

■

Click the Paper tab to see media options, such as media sizes and

media types.

■

Click the Graphics tab to see graphics options.

Note

If you are using host color correction, you need to make selections

in the Graphics and Device Options tabs. Refer to the

Phaser 300X Drivers and Utilities Printing Reference for

more information on host color correction.

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Printing

■

Click the Device Options tab to see printer-speciﬁc options, such

as color corrections.

Click the PostScript tab to see PostScript-related options.

■

The PostScript header contains important PostScript information

that must accompany each print job; it is not a banner page printed

with each job. If an option is not selected, an error message is

displayed on your computer screen and your job does not print.

Click one of the following in the PostScript header ﬁeld:

Select Download header with each print job. This option

downloads PostScript header information with each print job.

Click the Send Header Now button to save the PostScript

header information in the printer, then select the Assume

header is downloaded and retained option. This option

makes print ﬁles a little smaller and faster than the ﬁrst option,

but you need to click the Send Header Now button every time

the printer is turned off or reset.

■

Click the Advanced button to see more options. Select Use

PostScript Level 2 features. Click OK when ﬁnished.

Note

For faster printing, select Binary communications protocol

under Data format.

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Printing

Using the Adobe PostScript driver for Windows 3.1

To select printing options, follow these steps:

1. From the Control Panel, double-click Printers.

2. In the Printers dialog box, select the Tektronix Phaser 300X

printer, then click Setup. A dialog box appears with the printer’s

name across the top.

3. Click the following tabs to see printing options; refer to your

Windows documentation for more information on tabs and

options.

■

Click the Paper tab to see media options, such as media sizes and

media types.

■

Click the Features tab to see printer-speciﬁc options, such as color

corrections.

■

Set the Timeout settings.

Not Selected: Type a value of 0, or between 15 and 999, in this

text box to change the number of seconds Windows waits

before notifying you that a printer is off-line. The default is

15 seconds.

Transmission Retry: On large or multiple-page documents

you may see an Alert message that the printer is no longer

accepting data before the job is completely sent to the printer.

When using a shared printer, you should set this option to a

larger value, such as 900 seconds (15 minutes) to avoid these

unnecessary timeouts. Type a value between 45 and 999 in

this text box; the default setting is 45 seconds.

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Printing

■

Click the PostScript tab to see PostScript-related options.

■

In the Performance Options ﬁeld, select the Use PostScript Level 2

Features option.

Click the Job Control tab to see print job-related options.

■

The PostScript header contains important PostScript information

that must accompany each print job; it is not a banner page printed

with each job. If an option is not selected, an error message is

displayed on your computer screen and your job does not print.

Click one of the following in the PostScript Header ﬁeld:

Select Download Each Job. This option downloads PostScript

header information with each print job.

Select the Already Downloaded option to save the PostScript

header information in the printer, then click the Download

button. This option makes print ﬁles a little smaller and faster

than the ﬁrst option, but you need to click the Download

button every time the printer is turned off or reset.

■

For better performance, select the Binary Mode option.

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Printing

Using the Windows NT PostScript driver

If you are using Microsoft Windows NT, follow the instructions in the

Phaser 300X Drivers and Utilities Printing Reference to set up a Windows NT

PostScript driver with a Phaser 300X printer. You can select printer page

sizes in the driver for Windows NT applications, however, TekColor color

corrections and other PostScript Level 2 features are not supported by the

Windows NT driver. Refer to page 7-5 for instructions on selecting color

corrections from the printer’s rear panel switches. Refer to your Microsoft

Windows NT documentation for details on features in the Windows NT

driver.

Printing from DOS

Refer to the Phaser 300X Drivers and Utilities Printing Reference for

information on printing from DOS.

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Printing

Printing from a Macintosh

To print from a Macintosh, you need a printer driver. Installing one of the

supported drivers allows you to select printing features right from your

computer. Without a supported driver, you can make some printing

selections using the printer’s rear panel switches.

Using Macintosh printer drivers

To select printer-speciﬁc features, print from one of the following provided

drivers. Refer to page 3-12 for the Macintosh “Print features quick

reference” table for a list of the printing features and how to ﬁnd them

quickly in each of these drivers.

Phaser 300X driver

Adobe PSPrinter driver

Phaser 300X GX

see page 3-14

see page 3-15

Using the printer’s rear panel switches

Refer to “Rear panel switches” on page 7-5 for instructions on changing the

color correction mode with the rear panel switches. Refer to the Phaser 300X

Drivers and Utilities Printing Reference for detailed information on using the

rear panel switches to change other print features.

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Printing

Print features quick reference: Macintosh printer drivers

Feature

description

Phaser 300X driver

Adobe PSPrinter driver

Phaser 300X

GX driver

See page 3-21 Print

Printing

Print-quality modes

➥ TekColor button

➥ Options button

➥ Print Options

➥ Print Quality

➥ Printer Driver Defaults

■ Standard

■ Enhanced

■ Premium

➥ TekColor Options

➥ Print Quality

See page 3-22 Print

Printing

Color correction

➥ TekColor button

➥ TekColor Options

➥ Color Correction

➥ Options button

➥ Print Options

➥ Color Correction

➥ Printer Driver Defaults

■ Vivid Color

➥ Color Correction

■ None

■ Simulate Display

■ SWOP Press

■ Euroscale Press

■ Commercial Press

■ SNAP Press

■ Monochrome

■ Use Printer Settings

■ Custom Profile*†

See page 3-25 Page Setup

➥ Paper

Page Setup

➥ Paper

Page Setup

➥ Paper Type

Media size

■ Letter

■ Legal

■ Tabloid

■ Letter Extra

■ Tabloid Extra

■ A4

■ A3

■ 4x6 Card

■ 5x7 Card

■ A5

■ A6

■ ISOB4

■ ISOB5

■ ISOB6

■ Compliment Slip

■ #10 Envelope

■ C6 Envelope

■ DL Envelope

■ A4 Envelope

■ .5 A4 Envelope

* These features are available with the printer’s Extended Features option only.

† Selecting Custom Proﬁle displays another list showing the proﬁles that you created in PhaserMatch.

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Printing

Print features quick reference: Macintosh printer drivers (cont'd.)

Feature

description

Phaser 300X driver

Adobe PSPrinter driver

Phaser 300X

GX driver

See page 3-32 Print

➥ Paper Source

➥ Paper Feed

Media source

■ Media Tray

■ Manual Feed

See page 3-21. Print

Printing

Finepoint Sharpening

➥ TekColor button

➥ Options button

➥ Print Options

➥ Finpoint Sharpening

➥ Printer Driver Defaults

■ On

➥ TekColor Options

➥ Finpoint Sharpening

■ Off

➥ Finpoint Sharpening

Refer to the

Phaser 300X

Drivers and

UtilitiesPrinting

Reference.

Printing

Color Control Strip

➥ TekColor button

➥ Options button

➥ Print Options

➥ Color Control Strip

➥ Printer Driver Defaults

■ On

➥ TekColor Options

➥ Color Control Strip

■ Off

* These features are available with the printer’s Extended Features option only.

† Selecting Custom Proﬁle displays another list showing the proﬁles that you created in PhaserMatch.

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Printing

Using the Phaser 300X driver

■

From the File menu, open the Page Setup dialog box. Use the

Paper pop-up menu to select the printer’s supported paper

sizes.

■

From the File menu, open the Print dialog box. Select media

options and paper trays in the Paper Source ﬁeld.

Click the TekColor button in the Print dialog box to see the

TekColor Options dialog box. Select printer-speciﬁc options as

desired.

Using the Adobe PSPrinter Driver

Note

Refer to the on-line user guide on the printer’s CD-ROM for

more information on using the Adobe PSPrinter driver.

■

From the File menu, open the Page Setup dialog box. Use the

Paper pop-up menu to select the printer’s supported paper sizes.

From the File menu, open the Print dialog box. Select media

options and paper trays in the Paper Source ﬁeld.

In the Print dialog box, click the Options button to see the Print

Options dialog box. There are printer-speciﬁc features listed at

the bottom of the dialog box.

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Printing

Using the Phaser 300X GX driver

Printing with a desktop printer

■

If you are using QuickDraw GX applications, do one of the

following:

■

Select any desktop printer in the Print dialog box.

Drag a document onto a desktop printer icon. The application

corresponding to the document opens, prints the document, and

then quits.

■

If you are using non-QuickDraw GX applications, do one of the

following:

■

Print to the default desktop printer with the Print command from

the File menu.

■

Drag a document onto a desktop printer icon. The application

corresponding to the document opens, displays the Print dialog

box, and waits for you to click Print. After printing the document,

the application quits.

Selecting printing options

Most of the commands in the Printing menu are standard QuickDraw GX

driver commands, and are documented by Apple (see the Macintosh Guide

on-line document for details). The last group of commands in this menu are

printer-speciﬁc.

Use the Printer Driver Defaults command in the Printing menu to set

default options for the selected desktop printer.

Note

The printer defaults dialog box is also available through the Print

command in the File menu for QuickDraw GX applications.

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Printing

Printing from a workstation

Overview

You can print from a UNIX or VMS workstation through Ethernet, Token

Ring, parallel, or serial interfaces. Workstation users can print from any

application that generates color PostScript.

Note

If you are printing ASCII ﬁles directly to the printer, you will

need PCL5 activated on your printer; refer to the Phaser 300X

Drivers and Utilities Printing Reference for instructions.

To use the TekColor color corrections and other printer features, use one of

the following methods:

■

PhaserPrint™ software for UNIX workstations functions like a

printer driver for selecting printing options, and provides fast

screen copy printing (see page 3-17).

■

PhaserSym™ software and EasyCopy/X for VMS workstations

provides proper communication with the printer.

The switches on the printer’s rear panel let you select printing

options; refer to Chapter 7 for instructions on using the rear panel

switches.

■

Downloadable utility ﬁles let you select printing options; refer to

the Phaser 300X Drivers and Utilities Printing Reference for

instructions.

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Printing

UNIX workstations

For UNIX environments, Tektronix offers the optional PhaserPrint™

software. PhaserPrint software offers driver-selectable printer options and

provides fast, raster ﬁle and screen copy printing to Tektronix color printers.

The printer’s CD-ROM contains a demonstration copy of PhaserPrint

software and an on-line instruction guide in the UNIXDEMO directory. If

you would like to purchase a licensed version of PhaserPrint software,

contact your dealer, local Tektronix ofﬁce, or in the United States,

call 1-800-835-6100.

PhaserPrint software supports for these workstations:

Workstation

Operating System

Sun

SunOS 4.1.3, Solaris 2.3, 2.4

SGI

IRIX 4.0, 5.2, 5.3

HPUX 9.05

HP 9000 700/800

IBM RS/6000

DECstation

DEC Alpha

AIX 3.2

Ultrix 4.0, 4.4

OSF/1 1.3, 3.0

PhaserPrint software works with the workstation’s native spooling system

to print PostScript ﬁles and raster ﬁles in these formats: Sun Raster Format

(SRF), xwd, SGI RGB, and many others.

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Printing

VMS workstations

To print from VMS workstations, the optional PhaserSym™ utility, a VMS

print symbiont, functions as a driver for selecting printing options, and as a

queue manager. PhaserSym software is compatible with DEC workstations

running VAX/VMS version 5.0 and later. PhaserSym software

communicates over the printer’s optional TCP/IP Ethernet interface, and is

required for proper communication with the printer.

The optional EasyCopy/X software provides fast raster image printing to

Tektronix printers.

For more information

■

World Wide Web: If you have access to the Internet, you can view

selected topics on the Phaser 300X printer’s web page. Access the

printer’s documentation from this web address:

http://www.tek.com/Color_Printers/userdoc/introduction.html

■

HAL: Request a document catalog from HAL or EuroHAL,

Tektronix’ automated fax systems. Refer to “Using the automated

fax systems” on page 6-2 for instructions on using HAL and

EuroHAL.

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Printing

Printing from speciﬁc applications

For printing from most applications, follow the instructions in the

Phaser 300X Drivers and Utilities Printing Reference to install drivers and

printer software. Refer to the following application notes for details on a

few applications with special requirements.

General hints and tips

For hints and tips on printing from a speciﬁc application, you can get

information in the following places:

■

World Wide Web: If you have access to the Internet, you can

view selected topics on the Phaser 300X printer’s web page.

Access the printer’s documentation from this web address:

http://www.tek.com/Color_Printers/userdoc/introduction.html

■

HAL: Request a document catalog from HAL or EuroHAL,

Tektronix’ automated fax systems. Refer to “Using the automated

fax systems” on page 6-2 for instructions on using HAL and

EuroHAL.

Windows applications

Aldus PageMaker and FreeHand

Adobe PageMaker

Macromedia FreeHand

QuarkXPress

Some applications use PostScript printer description ﬁles (PPDs) to get

information about a printer. Refer to the Phaser 300X Drivers and Utilities

Printing Reference for instructions on installing the printer’s software.

Pantone

If you are using an application that produces PANTONE Colors, see the

Phaser 300X Drivers and Utilities Printing Reference for information on color

library ﬁles available for speciﬁc applications.

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Printing

Macintosh applications

QuarkXPress

To use the printer with QuarkXPress, use the installer application on the

printer’s CD-ROM or diskettes to install the Phaser 300X.PDF printer

description ﬁle. The ﬁle is installed automatically with Easy Install. Refer to

the Phaser 300X Drivers and Utilities Printing Reference for instructions on

installing the printer’s software. Once the ﬁle is installed, the printer’s name

appears alphabetically in the list of installed printers in the QuarkXPress

custom Page Setup dialog box.

Adobe Photoshop

The PhaserPrint^™software plug-in operates within the Photoshop

application to improve the image data transfer time from your Macintosh to

your printer. Use the installer application on the printer’s CD-ROM or

diskettes to install the PhaserPrint software plug-in. The ﬁle is installed

automatically with Easy Install. Refer to the Phaser 300X Drivers and Utilities

Printing Reference for instructions on installing the printer’s software. Once

the ﬁle is installed, select PhaserPrint from the Export pop-up menu in the

File menu, and make printing selections. Refer to the Phaser 300X Drivers

and Utilities Printing Reference for details on using the PhaserPrint software

plug-in.

Pantone

If you are using an application that produces PANTONE Colors, see the

Phaser 300X Drivers and Utilities Printing Reference for information on color

library ﬁles available for speciﬁc applications

Other applications

To use the printer with Aldus PageMaker or FreeHand, and other

applications, use the installer application on the printer’s CD-ROM or

diskettes to install the PPD printer description ﬁles. Refer to the Phaser 300X

Drivers and Utilities Printing Reference for instructions on installing the

printer’s software. Once the ﬁles are installed, you can use them to set up a

PPD-driven printer driver, such as the Adobe PSPrinter, for your printer; see

the Phaser 300X Drivers and Utilities Printing Reference for instructions.

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Printing

Selecting print features

Print modes

The printer has three print-quality modes. In addition to the print-quality

modes, you can customize your prints using the TekColor color corrections

and Finepoint Sharpening. Refer to the Phaser 300X Drivers and Utilities

Printing Reference for details on selecting the print quality modes and color

correction.

Print-quality modes

Standard The default setting. This is the fastest mode for full color printing.

This selection takes about 1 minute to print on A- or A4-size paper

(American Letter or Metric Letter), depending on the size and complexity of

the image.

Enhanced This mode takes about 2 minutes to print on A-size paper and

smoothes banding in solid colors.

Premium This mode produces the smoothest solid color shades. It takes

about 4 minutes to print on A-size paper.

Finepoint Sharpening

Finepoint Sharpening, available with 14 Mbytes of memory, uses a special

halftoning technique to produce sharper images with crisp edges and

smooth color detail. It provides sharpening and higher detail rendering for

non-rotated, rectangular scanned image or bitmapped data only.

There are two ways of selecting Finepoint Sharpening:

■

Through a printer driver — check the Finepoint Sharpening

box on.

■

By downloading the PostScript utility ﬁle. Refer to the

Phaser 300X Drivers and Utilities Printing Reference for details on

downloading utility ﬁles.

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Printing

Color correction

The printer provides TekColor Dynamic Correction, which consists of these

color correction modes (Vivid Color, Simulate Display, SWOP, Euroscale,

Commercial, SNAP, and Use Printer Settings). You can select these modes in

one of these ways:

■

Using a printer driver or a utility ﬁle.

For details on making color corrections through a printer

driver or a utility ﬁle, refer to the Phaser 300X Drivers and Utilities

Printing Reference.

■

Using the PhaserMatch application (requires Extended Features option).

If you have created custom proﬁles with the PhaserMatch

application, selecting PhaserMatch from the list of color

corrections generates a list of the custom proﬁles from which to

choose. Refer to the PhaserMatch User Manual for details.

■

Using the color correction switches on the printer’s rear panel.

The Phaser 300X allows you to make color corrections with rear

panel Switches 8 and 9. Make sure that you have selected Use

Printer Setting in the driver. The combinations of these two

switches have the following effect:

Switch 8

Down

Switch 9

Down

Color correction mode

No color correction

Down

SWOP Press

(closely matches a web offset press)

Down

Vivid Color

Use NVRAM setting (default setting is

Euroscale Press)

Note

If your printer is on a network and you have changed rear panel

Switches 8 or 9, make sure you tell other users on the network

since the switches affect all prints made with the Use Printer

Setting option in the drivers. The NVRAM setting can be

changed when both switches are up, by sending one of the utility

ﬁles from the CD-ROM.

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Printing

Using the rear panel switches for color correction is only necessary

if you are not set up to use the Phaser 300X drivers. If you are

using TekColor Dynamic Correction in the Phaser 300X drivers,

the settings you choose in the driver override the rear panel

switches for prints you make from the driver.

For complete information on color correction, refer to the

Phaser 300X Drivers and Utilities Printing Reference.

■

Using color sampler charts provided on the Phaser 300X CD-ROM and

diskettes.

The Phaser 300X CD-ROM and diskettes contain color sampler

charts for CMYK (cyan, magenta, yellow, and black), RGB (red,

green, and blue), HSB (hue, saturation, and brightness), and

PANTONE Colors. The charts consist of colored rectangles and

coordinate values. Print out the appropriate chart for your

application, and use the coordinate values to select colors within

an application. For example, your printer can produce

PANTONE-approved process color simulations. Use the

PANTONE Color sampler chart to select the process color values

within software applications that best simulate PANTONE Colors

on the Phaser 300X.

For details on printing the charts, refer to the Phaser 300X Drivers

and Utilities Printing Reference.

Color Control Strip feature

The printer software also includes the Color Control Strip feature, which

allows you to check the consistency of printed colors between prints made

on the same printer, as well as between prints made on more than one of the

same type or model of printer. When this option is selected in the printer

driver, the printed page includes a band of colors along the bottom edge; the

colors in this band reﬂect the currently selected color correction. For more

information, refer to the Phaser 300X Drivers and Utilities Printing Reference.

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Printing

All about media

The printer prints on a variety of paper sizes and grades. The size and grade

of paper you select depends on your printing needs and whether you are

using the paper tray or manually feeding the paper into the printer. For

information on ordering paper, refer to the supplies information sheet.

You can recycle the printed paper the same way you would recycle paper

from any laser printer.

Grade and ﬁnish

You can use a variety of paper grades with this printer, including Bond,

Book, Cover, Index, Tag, Text, and Offset.

Note

The terms this manual uses (such as Book, Bond, and Cover) to

describe paper grades the printer uses, may differ from the terms

your country uses. Refer to the table “Guidelines for paper grade,

weight, and thickness” on page 3-26 for the metric equivalent of

paper grades.

The best papers to use with this printer are paper grades such as Bond, Book,

and Text. You can use Bond papers for newsletters, forms, and reports.

Book papers are best for manuals, ﬂiers, and catalogs. And Text papers are

best for textbooks, brochures, and color comps.

Finish refers to the smoothness of the paper. The printer can print on

matte-ﬁnish paper as well as high-gloss paper. The ﬁnish affects the

durability of the print. Generally, matte ﬁnishes produce more durable

prints than glossy ﬁnishes because the ink bonds to porous surfaces better.

Avoid using “fuzzy” papers that have loose ﬁbers. If you use extra-ﬁbrous

papers, you may have to clean the printer more frequently. Also, avoid

watermarked papers because the watermark may be visible in the ﬁnished

print.

If you want to learn more about paper grades and ﬁnishes, refer to

Pocket Pal: A Graphic Arts Production Handbook, published by International

Paper Company.

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Printing

Size

The Phaser 300X prints on paper that ranges in size from 100 x 150 mm

to 305 x 457 mm (4 x 6 in. to 12 x 18 in.). The following table shows which

paper sizes ﬁt into the paper trays. Use manual feed when you want to print

on paper that is smaller than A-size or A4-size.

To print the largest image possible on Tabloid Extra (12 x 18 in.) paper, the

printer must have at least 14 Mbytes of memory. Refer to “Margins and

image area” on page 28 for details on the print area and paper size.

Paper size and input method

Input method

Size

Dimensions

Thickness

(per sheet)

Universal tray

A (American Letter)

Legal

8.5 x 11 in.

8.5 x 14 in.

About .08 to .25 mm

(.003 to .01 in.)

B (American Tabloid) 11 x 17 in.

Tabloid Extra

305 x 457 mm

12 x 18 in.

A4 (Metric Letter)

A3 (Metric Tabloid)

210 x 297 mm

297 x 420 mm

8.5 x 11 in.

Letter paper tray A (American Letter)

A4 (Metric Letter)

210 x 297 mm

Manual feed

From postcard to

Tabloid Extra

From 100 x 150 mm

(4 x 6 in.) to

305 x 457 mm

(12 x 18 in.)

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Printing

Weight and thickness

The following table presents guidelines you should follow when selecting

the grade, weight, and thickness of paper to use with the printer. The paper

must have enough thickness or stiffness to feed through the printer properly.

Manual feed accepts a wider range of grades and weights than the paper

trays.

Avoid papers that are extra stiff or extremely thin. Papers that are extremely

thin may not feed properly. Also, do not use papers that have a basis weight

higher than 220 g/m²(equivalent to 80-pound Cover) or papers that are

thicker than 0.254 mm (0.01 in.).

Guidelines for paper grade, weight, and thickness

Input

method

Grade

Weight (per ream Metric equivalent

Thickness

(per sheet)

of 500 sheets)

basis weight

Paper tray Bond

16 to 40 lb.

61 to 158 g/m

About .08 to

.25 mm (.003 to

.01 in.)

Book

and Text

40 to 120 lb.

59 to 178 g/m

Cover

Bond

50 lb.

135g/m

Manual

feed

13 to 40 lb.

30 to 120 lb.

49 to 158 g/m

Book

44 to 178 g/m

and Text

Cover

Bristol

Index

Tag

50 to 80 lb.

67 to 80 lb.

90 - 110 lb.

100 - 120 lb.

135 to 216 g/m

148 to 178 g/m

163 - 203 g/m

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Printing

Grain

Grain refers to the position of ﬁbers in the paper. The ﬁbers run the length

(long grain) of the paper or the width (short grain). For the best printing

results, load the paper in the direction of the grain. If you load the paper

across the grain, the edges of the paper may wrinkle. Some paper

manufacturers identify the grain on the paper’s package label.

When you use A-size or A4-size paper, the paper should be short-grained.

You can purchase short-grained A-size and A4-size paper from Tektronix.

1. Long grain

2. Short grain

3. An example of how to load short-grained A-size or A4-size paper

in the standard or universal paper trays.

8344-12A

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Printing

Margins and image area

The image area is the part of the paper where the image appears. When the

printer places an image on the paper, the image area is a bit smaller than the

actual paper size. You may need to adjust the page margins in your

application software to match the image area. The printer must be set for

either American- or Metric-size media (set the rear panel switch, Switch 6,

up for metric and down for American).

The difference between the image area and the paper size for the top margin

(side of the paper that enters the printer ﬁrst) and the side margins are 5 mm

(0.2 in.). The bottom margin (side of the paper that enters the printer last) is

about 6.3 mm (0.25 in.). The following illustration shows the top, bottom,

and side margins.

5 mm (0.2 in.)

~6.3 mm (0.25 in.)

8873-10

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Printing

Image area for Tabloid Extra

The standard printer conﬁguration has 10 Mbytes of memory. With

10 Mbytes of memory, the image area for Tabloid Extra (305 x 457 mm or

12 x 18 in.) media is 264 x 413 mm or 10.6 x 16.5 in.

When you add 4 Mbytes of memory to the printer, the image area for

Tabloid Extra media increases to 297 x 445 mm or 11.7 x 17.5 in.

Image area for color prints

For A- and A4-size paper, the image area depends on how you load the

paper into the printer. The side margins are always 5.0 mm (0.2 in.).

Print Area

Paper size

Print area

8.5 x 11 in.

8.02 x 10.58 in.

(long side of the paper enters the printer ﬁrst)

8.5 x 11 in.

8.08 x 10.52 in.

(short side of the paper enters the printer ﬁrst)

210 x 297 mm

(long side of the paper enters the printer ﬁrst)

197.6 x 286.5 mm

198.8 x 284.7 mm

210 x 297 mm

(short side of the paper enters the printer ﬁrst)

Legal

8.5 x 14 in.

8.08 x 13.52 in.

10.58 x 16.52 in.

286.5 x 407.9 mm

B (American Tabloid)

11 x 17 in.

A3 (Metric Tabloid)

297 x 420 mm

Tabloid Extra

12 x 18 in.

304.8 x 457.2 mm

11.7 x 17.52 in.

297.1 x 445.0 mm

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Printing

Image orientation

Orientation refers to how the image appears on the print. You specify the

image orientation through your software application or printer driver. The

size of paper you use and how you feed it into the printer do not affect the

image orientation.

1. Portrait

2. Landscape

8344-42A

Note

If you are manually feeding media, make sure that the media tray

is installed and loaded with the same size paper, in the same

orientation, that you are using for manual feed. To avoid

clipping, make sure that both paper guides in the media tray

(length and width) are touching the edge of the media.

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Printing

Media handling

■

Clean the paper tray and the tray’s cover. Dust and dirt in the

paper tray can be transferred to the paper, resulting in poor print

quality.

■

Handle transparencies by the edges and with both hands to avoid

ﬁngerprints and creases, which can result in poor print quality.

To avoid having the paper stick together, gently fan the paper

before loading it into the paper tray.

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Printing

Using the paper trays

Use the paper tray for standard-sized paper and for paper grades such as

Book, Bond, Text, and 50-lb. Cover. Refer to the table on page 3-25 for a

complete list of paper sizes that the trays accommodate.

For the best printing results and the fastest print time, load short grain

A- and A4-size paper into the paper trays so that the long side of the paper

enters the printer ﬁrst as shown in illustrations 1 and 3.

1. A/A4-size paper tray (optional)

2. Universal paper tray (standard)

3. Universal paper tray (standard)

8344-14A

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Printing

Loading letterhead

8344-15A

Loading three-holed paper

8344-16A

Caution

When using three-holed paper, make sure that the printed

image does not cover the holes in the paper. If the image

overlaps the holes, ink gets on the drum, which, if it is not

immediately cleaned off, can affect the quality of your prints

and cause Internal Jam errors. Make sure that no ink is on

the drum, especially on the center of the drum.

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Printing

Using manual feed

Use manual feed for thick paper such as Cover, envelopes, and paper sizes

that range from 100 x 150 mm (4 x 6 in.) to 305 x 457 mm (12 x 18 in.).

Note

All page sizes except A-size (8.5 x 11 in.) and A4-size (210 x 297 mm)

must be fed into the printer so that the short side of the paper enters the

printer ﬁrst. If you have not selected manual feed in the driver window,

manual-fed A- and A4-size paper must be fed into the printer in the same

orientation as the current media that is loaded in the paper tray.

Inserting the paper

1. Adjust the guides to the width of the paper, depending on the

desired orientation.

A-size (8.5 x 11 in.) or A4-size (210 x 297 mm) paper must be fed

into the printer so that its orientation matches the orientation of

the current media loaded in the paper tray.

2. Insert the paper until it stops.

3. Wait 5 seconds after the ﬁrst sheet enters the printer before

inserting a second sheet.

5 Sec.

8873-11

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Printing

Manual feed examples: paper, envelopes

Note If you have not selected manual feed in the driver, A-size

(8.5 x 11 in.) or A4-size (212.5 x 275 mm) paper must be fed into

the printer in the same orientation as when it is picked from the

paper tray.

1. A-size (8.5 x 11 in.) and A4-size (210 x 297 mm).

2. Legal-size (8.5 x 14 in.), Tabloid size (11 x 17), A3-size

(297 x 420 mm), and other large paper.

3. Small paper, such as 100 x 150 mm (4 x 6 in.). Be sure to insert the

narrow end of the paper ﬁrst.

4. Envelopes with the ﬂap open and to the right.

8344-18

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Printing

Making transparencies

Follow these guidelines when you make transparencies:

1. Use only Tektronix transparencies.

2. Load transparencies with the white strip (Tek logo) and blue

arrows facing up.

3. When using the paper tray: load the transparencies so the white

strip (Tek logo) and blue arrows enter the printer ﬁrst.

4. When using manual feed: insert the side with the white strip

(Tek logo) and blue arrows into the printer ﬁrst. Make sure that

the paper tray is set up as shown, with the long side of the paper

entering the printer ﬁrst.

8344-19A

Note

Do not re-use transparencies that have been fed through the

printer once (for example, after jams or if the transparency is

ejected without being printed).

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Printing

Fonts

Resident typefaces (PostScript)

Courier

Helvetica Narrow

Courier Bold

Courier Oblique

Courier Bold Oblique

Helvetica Narrow Bold

Helvetica Narrow Oblique

Helvetica Narrow Bold Oblique

New Century Schoolbook

ITC Avant Garde Gothic Book

New Century Schoolbook Bold

New Century Schoolbook Italic

New Century Schoolbook Bold Italic

ITC Avant Garde Gothic Book Oblique

ITC Avant Garde Gothic Demi

ITC Avant Garde Gothic Demi Oblique

ITC Bookman Light

Palatino

ITC Bookman Light Italic

ITC Bookman Demi

ITC Bookman Demi Italic

Palatino Italic

Palatino Bold

Palatino Bold Italic

Helvetica

Times Roman

Times Bold

Times Italic

Helvetica Bold

Helvetica Oblique

Helvetica Bold Oblique

Times Bold Italic

Helvetica Condensed

ITC Zapf Chancery Medium Italic

✩✴✣ ✺❁❐❆ ✤❉■❇❂❁▼▲ (ITC Zapf Dingbats)

Σψµβολ (Symbol)

Helvetica Condensed Bold

Helvetica Condensed Oblique

Helvetica Condensed Bold Oblique

8873-24

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Printing

Resident typefaces (PCL5)

For PCL5 (Printer Command Language) printing (HP Laserjet III emulation),

the printer supports Courier, Times, and Universe typefaces in medium,

bold, italic medium, and italic bold. (PCL5 support is optionally available

with the Extended Features option, and must be separately enabled. Refer to

the Phaser 300X Drivers and Utilities Printing Reference for details.)

Downloading Macintosh and TrueType fonts

The fonts resident in the Phaser 300X printer are stored in the printer as

outlines and are always available for printing. The PostScript interpreter in

the printer can also accept and store additional fonts known as

downloadable fonts. If you want to print PostScript outline fonts that are

not built into the printer, you can transfer or download outline fonts from

your computer to the printer. Downloading fonts saves print time if you

plan to print several documents or a large document using those fonts.

When you download a font, it is stored in the printer’s memory or on a SCSI

hard disk attached to the printer. You can download as many outline fonts

as the printer’s memory or hard disk allow.

The printer accepts Type 1 and Type 3 downloadable fonts including those

from Adobe, Agfa, Bitstream, Microsoft, Apple, and many others.

The Phaser 300X Color Printer also accepts TrueType downloadable fonts

which can be scaled to any point size. TrueType fonts look the same on the

screen as they do when printed.

You download a font from a PC or Macintosh the same way you download

fonts to any PostScript printer. Follow the documentation that was shipped

with your fonts.

If you have an external hard disk connected to the printer, you can store the

downloadable fonts on it.

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Printing

Installing Macintosh screen fonts

The Phaser 300X CD-ROM and diskettes include these typeface families:

Times, Helvetica, Courier, Symbol, Helvetica Narrow, Helvetica Condensed,

Palatino, ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery, ITC

Zapf Dingbats, and New Century Schoolbook.

You must install these screen fonts if you want to see the printer’s resident

typefaces on the Macintosh screen. These are installed automatically with

the Macintosh installer.

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Printing

Printer languages: PostScript, HP-GL, PCL5

The Phaser 300X supports PostScript Level 1 and Level 2 and HP-GL

(Hewlett-Packard Graphics Language) printer languages. Additionally, the

printer supports monochrome PCL5 (Printer Command Language) as a

separately enabled option. PCL5 requires 22 Mbytes of memory.

The following table shows the default language setting for each port.

Default printer port settings

Port

Language

Serial

PostScript

Parallel

LocalTalk

EtherTalk

LPR

PostScript

AppSocket

NetWare

Automatic Language Selection

If you want to use an HP-GL application on a PostScript port, you must

explicitly set up that printer port for HP-GL data or enable Adobe

IntelliSelect™ automatic language selection. If you want to use a PCL5

application, you must enable automatic language selection. Refer to the

Phaser 300X Drivers and Utilities Printing Reference.

If automatic language selection is enabled, you can change back and forth

between HP-GL, PostScript, and PCL5 regardless of the default language.

You can also change the default language so that the next time you turn on

the printer, it expects to receive HP-GL, PostScript, or PCL5 data on a

speciﬁc port.

The printer has default values for the HP-GL parameters, such as pen color

and pen width. However, you can change these values. Refer to “Changing

the HP-GL default settings” on page 43 for more information.

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Printing

Switching printer languages

The Phaser 300X printer can be set to automatically sense the language of the

print job and process it accordingly. This Adobe IntelliSelect™ automatic

language selection feature allows you to send jobs to the printer in different

languages. With automatic language selection enabled, you can

automatically switch between all three languages: PostScript, HP-GL, and

PCL5. You can also set up any printer port to receive one language only. If

you set up a port to receive a particular language only, that port will only

accept jobs of that type.

To enable or disable automatic language selection on a port, send the

appropriate PostScript utility ﬁle to the printer. For more information, see

the Phaser 300X Drivers and Utilities Printing Reference.

Note

This utility ﬁle is best used only if you plan to switch between all

three languages or if you will mostly be using PCL5.

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Printing

Printing with PCL5

In PCL5 mode (HP LaserJet III emulation), the printer supports Courier,

Times, and Universe typefaces in the following styles and stroke weights:

bold medium, italic medium, and bold italic.

To use a PCL5 application, you must customize PCL5 and set up a printer

port with the appropriate automatic language selection utility ﬁle (refer to

the Phaser 300X Drivers and Utilities Printing Reference for information about

utility ﬁles).

Printing with HP-GL

1. Change the printer’s language from PostScript to HP-GL. (Refer

to the Phaser 300X Drivers and Utilities Printing Reference for details

on how to change the language.)

2. Set up the printing options in your HP-GL application by selecting

a printer driver that supports the HP 7475A plotter.

3. Print from your HP-GL application as usual.

Printing PostScript

Change the printer’s language from HP-GL to PostScript. (Refer to the

Phaser 300X Drivers and Utilities Printing Reference for details on how to

change the language.)

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Printing

Changing the HP-GL default settings

The printer has default values for the HP-GL parameters, such as pen color

and pen width. When you turn the printer off and on (or reset it), the HP-GL

values return to their default settings.

The printer has the following HP-GL default settings:

■

Scales the image to paper size.

Timeout interval of 15 seconds.

A pen width of 0.12 millimeters.

Pen colors for the ﬁrst eight pens:

Pen 1

Pen 2

Pen 3

Pen 4

Pen 5

Pen 6

Pen 7

Pen 8

black

red

green

blue

cyan

magenta

yellow

orange

■

Background color is white, which is pen number 0.

To change the values, use the PostScript setdevparams command. For

details, refer to the Phaser 300X Drivers and Utilities Printing Reference.

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Chapter

Caring for Your Printer

Overview

This chapter describes the following tasks to care for your printer and keep it

in peak operating condition:

■

Adding ink

When the front panel displays the message that tells you to add

ink, or when the ink-level icon shows half-full or empty.

■

Changing the fuser wiper

When you open a new box of black ColorStix ink sticks.

Emptying the waste bin

When the front panel message tells you to empty the bin.

Cleaning the printer

Describes how to clean the drum, paper clamp, paper tension

blade, three paper-pick rollers inside the printer, the fuser roller,

and the feed rollers.

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Caring for Your Printer

Adding ink

Warning The melted ink is hot.

The Phaser 300X Color Printer is shipped already loaded with ColorStix ink.

Add ink when the front panel displays the message that tells you to add ink,

or when the INK LEVEL icon in the front panel indicates a half-full or empty

condition. For example, when you see the following message, add a black

ink stick:

Stopped -- Add black

When the INK LEVEL is half-full, add one ink stick. When the INK LEVEL is

empty, you can add two ink sticks; however, load one right after the other (if

you delay, the printer will not allow the second ink stick to be loaded for

approximately 15 minutes).

Caution

Do not load used ink into the printer. Reusing waste ink ruins

the printhead and invalidates the warranty.

Do not load broken ink sticks; they can cause the ink-loading

system to jam.

The ColorStix ink sticks will break if dropped; handle them with care. Keep

them in their original containers until you are ready to use them.

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Caring for Your Printer

1. Open the ink cover.

2. Drop in a ColorStix ink stick. Each ink stick is uniquely shaped to

ﬁt into the correct ink-loading bin.

3. Close the ink cover to enable the ink load lever.

4. When prompted, gently pull down the ink load lever and

release it.

8873-15

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Caring for Your Printer

Changing the fuser wiper

Replace the fuser wiper (A) when you open a new box of black ColorStix ink sticks or after 2,000

prints, whichever comes ﬁrst. Each box of black ink sticks contains a new fuser wiper.

1. Remove the paper tray.

2. Open the printer’s top cover.

3. Lift the fuser wiper cover.

4. Pull out the old fuser wiper and

insert the new one. As you insert it,

line up the notches on the fuser

wiper with the notches in the

printer.

8873-13

Note

To prevent paper-pick problems, clean the paper-pick and feed rollers when you change the fuser

wiper. Refer to “Cleaning the paper-pick rollers” on page 4-11 and “Cleaning the feed rollers” on

page 4-12.

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Caring for Your Printer

Emptying the waste bin

The waste bin remains locked in place until it needs emptying. There are

two conditions when you should empty the waste bin:

■

When the front panel displays the following message:

Stopped -- Empty waste bin

When you prepare the printer for shipment or move the printer a

long distance, in which case you must use the Utilities mode. See

“Front panel” on page 7-2.

Note

Each time you remove the waste bin, be sure to empty it

completely.

Used ink is nontoxic; it can be treated as normal ofﬁce waste.

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Caring for Your Printer

Emptying the waste bin when front panel message displays

Note

The waste bin is locked during normal operation. Do not pull the

drawer out unless the front panel message is displayed.

1. Remove the waste bin by sliding it out. You may have to tug

slightly on the waste bin to remove it.

2. Empty the contents of the waste bin by twisting the bin.

3. Replace the waste bin back into the printer.

8873-14

Caution

Do not load used ink into the printer. Reusing waste ink ruins

the printhead and invalidates the printer warranty.

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Caring for Your Printer

Emptying the waste bin before moving the printer

The printer locks the waste bin in place until it needs emptying. However, you can use the Utilities

mode to unlock the waste bin so that you can empty it before the front panel message prompts you to

do so. See “Utilities mode menu structure” on page 7-4 for detailed information about the Utilities

mode.

1. When the printer is on and the Ready

message appears in the front panel, press the

UTILITIES button. You see this message

(Vx.xx is the ﬁrmware version number):

Utilities

Exit

Vx.xx

Utilities

Exit

Vx.xx

In the Utilities mode, you can scroll

through the menu selections using the

TEST PRINT button (which

corresponds to Nextin the ﬁrst menu

window), and execute a function or

change a setting using the CLEAN

PRINT HEAD button (which

CLEAN

TEST

UTILITIES PRINTHEAD PRINT

corresponds to Exitin the ﬁrst menu

window).

8873-09

2. Press the TEST PRINT button several times to scroll through the menu selections until you see

this message:

Waste bin

Unlock

3. Press the CLEAN PRINT HEAD button to unlock the waste bin.

4. Empty the waste bin, then replace it back into the printer.

5. Press the TEST PRINT button until you return to this message.

Utilities

Exit

Vx.xx

6. Press the CLEAN PRINT HEAD button to exit the Utilities mode.

7. Wait for Readyto be displayed in the front panel, then turn off the printer. Refer to

Appendix C, “Moving Your Printer,“ for information on how to prepare the printer for

shipment or a long move.

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Caring for Your Printer

Cleaning the printer

Periodically cleaning the printer can help you avoid various paper-feeding,

paper-jamming, and image-quality problems. Use the cleaning kit to clean

the drum, the wiper, the paper clamp, the paper tension blade, and the

paper-pick rollers inside the printer. You can also use the kit to clean the

fuser roller and the feed rollers.

For information on how to identify printing problems and the solutions that

involve cleaning, refer to Chapter 6, “Troubleshooting.”

New printer cleaning supplies

When you receive your new printer, you receive these cleaning supplies:

1. Cleaning Instructions booklet

2. Cleaning tool

3. Lint-free wipes

4. Foam swabs

5. Plastic bottle for dispensing isopropyl alcohol

6. Fuser cleaning pad

Cleaning Instructions

FUSER CLEANING PAD

Replace with oiled pad after cleaning

8873-25

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Caring for Your Printer

Reorder cleaning kit supplies

To reorder the cleaning kit (Tektronix order number 016-1144-00):

■

Order by phone toll-free in the United States: 1-800-835-6100

Order by Fax: (503) 682-2980

Order through your local Tektronix dealer.

When you reorder the cleaning kit, you receive these items:

1. Cleaning Instructions booklet

2. Cleaning tool

3. Lint-free wipes (isopropyl alcohol-saturated)

4. Fuser cleaning pad

5. Fuser wiper

6. Foam swabs (isopropyl alcohol-saturated)

WIPES

IPA - SOAKED

WIPES

IPA - SOAKED

Cleaning Instructions

FUSER CLEANING PAD

Replace with oiled pad after cleaning

IPA - SOAKED SWABS

30849-1B

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Caring for Your Printer

Using isopropyl alcohol

You must supply isopropyl alcohol (available at pharmacies) because

shipping regulations prohibit supplying alcohol or presoaked cleaning

materials with the printer.

In general, it is best to use the purest isopropyl alcohol (99%) available to

you. Alcohol that is 90% pure also works well. You can use 70% pure

isopropyl alcohol, but if you do, you must wait much longer after cleaning to

ensure that it is completely dry. For example, 99% isopropyl alcohol might

dry in as quickly as one minute; 70% isopropyl alcohol can take as long as

15 minutes.

Caution

Do not use rubbing alcohol because it can contain oils that

leave undesirable residue on the printer parts.

Wherever the cleaning instructions refer to a lint-free cloth moistened with

isopropyl alcohol ( ), you can substitute a pre-soaked alcohol cloth ( ). The

reorder cleaning kit (order number 016-1144-00) includes these pre-soaked

alcohol cloths. You can also order these packets separately in packs of 10

(order number 006-7824-00).

8849-72A

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Caring for Your Printer

Cleaning the paper-pick rollers

If you have been using coated paper, you may have to clean the paper-pick

rollers to avoid paper-pick problems. To prevent paper-pick problems, clean

the paper-pick rollers every time you replace the fuser wiper and open a

new box of black ink. Use an alcohol-dampened wipe to clean the

paper-pick rollers.

1. Remove the paper tray and open the top cover.

2. Place and hold the wipe against the bottom of a roller.

3. Rotate the paper-pick roller three to four times by turning the bar.

4. Repeat Steps 2 and 3 for each roller.

30849-23A

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Caring for Your Printer

Cleaning the feed rollers

If you have been using coated paper, you may have to clean the feed rollers

to avoid paper jams. Use an alcohol-dampened wipe to clean the top and

bottom feed rollers.

1. Open the top cover.

2. Place and hold a wipe against each roller. Turn the top roller to

clean.

30849-20A

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Caring for Your Printer

Cleaning the paper tension blade, paper clamp, and drum

If your prints have streaks or spots, clean the paper tension blade, paper

clamp, and drum. When you clean the paper tension blade, paper clamp,

and drum, the printer must be in Utilities mode.

1. When the printer is on and the Readymessage appears in the

front panel, press the UTILITIES button. You see this message

(Vx.xx is the ﬁrmware version number):

Utilities

Exit

Vx.xx

In the Utilities mode, you can scroll through the menu selections

using the TEST PRINT button (which corresponds to Nextin the

ﬁrst menu window), and execute a function or change a setting

using the CLEAN PRINT HEAD button (which corresponds to

Exitin the first menu window).

2. Press the TEST PRINT button several times to reach this message:

Cleaning mode

Start

3. Press the CLEAN PRINT HEAD button to reach this message:

Cleaning mode

Open cover to clean

Utilities

Exit

Vx.xx

CLEAN

TEST

UTILITIES PRINTHEAD PRINT

8873-09

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Caring for Your Printer

4. Open the top cover. When the top cover is open, this message

appears in the front panel:

Cleaning mode

↑

↓

Clean drum

5. Press the button inside the printer to open the rear cover.

30849-24A

After you open the rear cover, the following message appears in

the front panel:

Cleaning mode

Clean blade

When the message appears, the paper tension blade is positioned

so that you can clean it.

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Caring for Your Printer

6. Clean the paper tension blade with the cleaning tool provided:

a. Place an alcohol-dampened wipe over the cleaning tool.

b. Press the cleaning tool over the edge of the paper tension

blade.

c. Clean the entire length of the paper tension blade and

continue cleaning the blade until you remove the ink. You

may have to reposition the wipe as you clean. Although you

may not be able to see it, there may be ink on the back of the

blade as well as the front. It is very important that you clean

the back of the blade thoroughly.

30849-25

Warning The printhead is hot. Do not touch it.

The paper tension blade has a sharp edge; to avoid injury, use

the cleaning tool provided when you clean the blade.

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Caring for Your Printer

7. Close the rear cover so that the following message appears in the

front panel:

Cleaning mode

↑

↓

Clean drum

8. Hold down the TEST PRINT button to rotate the drum until the

paper clamp appears and opens.

9. Use an alcohol-dampened foam swab to clean the paper clamp.

Clean inside and outside the paper clamp.

30849-26

Warning The paper clamp has sharp edges. To avoid injury, be careful

when you clean the paper clamp.

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Caring for Your Printer

10. Clean the drum.

a. Hold down the TEST PRINT button to rotate the drum until

the paper clamp closes.

b. Use an alcohol-dampened wipe to clean the drum. Press the

TEST PRINT or CLEAN PRINT HEAD buttons to rotate the

drum. Clean the drum only when it is not moving. Be sure to

clean the entire drum.

30849-27

If wiping the drum by hand does not remove the ink, go to

Steps

and

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Caring for Your Printer

c. Wrap the cleaning tool with an alcohol-dampened wipe.

d. Clean the drum using a back-and-forth motion with the

cleaning tool.

30849-28

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Caring for Your Printer

11. Close both covers when you ﬁnish cleaning the printer.

12. Press the TEST PRINT button until you see this message on the

front panel:

Utilities

Exit

Vx.xx

13. Press the CLEAN PRINT HEAD button to exit Utilities mode.

14. Make a test print (you might need to make a few test prints

to clear any residual ink). If, after making the test prints, you

still see streaks or spots on the print, refer to Chapter 6,

“Troubleshooting.”

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Caring for Your Printer

Cleaning the head wiper

1. If your prints have missing dots in a vertical row or a missing

horizontal line, ﬁrst press the CLEAN PRINT HEAD button on the

front panel to clean the printhead. If that does not clear the

problem, clean the head wiper:

2. Make sure that the Readymessage appears in the front panel.

a. Open the top and rear covers.

30849-24A

Warning The printhead is hot. Do not touch it.

Caution

Never scrape the head wiper with a tool or your ﬁngertip

because you could damage it. Clean the head wiper with an

alcohol-dampened swab only.

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Caring for Your Printer

b. Use an alcohol-dampened foam swab to clean the head wiper.

30849-32A

c. Close the top and rear covers.

d. Press the CLEAN PRINT HEAD button.

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Caring for Your Printer

Cleaning the fuser rollers

If you are using shiny or smooth paper, you may occasionally see spots of

ink in the white portion of the printed image, or you may notice that areas of

the image are missing. These print defects can indicate that ink is being

transferred from the printed paper to the fuser roller.

To correct the problem, ﬁrst try these quick steps:

Quick Steps

1. Use a less shiny type of paper.

2. Make several test prints on standard ofﬁce Bond paper (laser

printer or photocopy paper). To do this, press the TEST PRINT

button on the front panel. Be sure to load the paper so that the

long side of the paper enters the printer ﬁrst, as shown.

30849-29

You should see a repeating pattern of ink spots on the blank part

of the paper, indicating that the ink has transferred from the fuser

onto the paper.

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Caring for Your Printer

3. If the problem persists, replace the fuser wiper (refer to “Changing

the fuser wiper” on page 4-4 for details).

If the problem continues, follow these procedures, explained in detail on the

following pages:

■

Procedure A: Enter Utilities mode and clean the fuser with blank

paper.

■

Procedure B: Enter Utilities mode and clean the fuser roller with

the fuser cleaning pad.

Note

For your convenience, you may order a package of ﬁve fuser wiper

pads (order number 650-2564-00); call the Tektronix Graphics

Supplies Order Desk toll-free in the U.S. at 1-800-835-6100, or

call your local Tektronix dealer.

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Caring for Your Printer

Procedure A

When you perform this procedure, the printer must be in Utilities mode.

1. When the printer is on and the Readymessage appears in the

front panel, press the UTILITIES button. You see this message

(Vx.xx is the ﬁrmware version number):

Utilities

Exit

Vx.xx

2. Press the TEST PRINT button several times to reach this message:

Clean fuser

Start

3. Load 10 sheets of standard ofﬁce Bond paper (laser printer or

photocopy paper) into the paper tray. Be sure to load the paper so

that the long side of the paper enters the printer ﬁrst, as shown in

“Quick Steps.”

4. Press the CLEAN PRINT HEAD button.

■

After you press the button, the printer loads and ejects the 10 sheets

of paper. If ink is visible on the tenth sheet, repeat Steps 3 and 4.

■

If the paper continues to have ink spots, go to Procedure B.

If the ink spots do not appear on the paper, continue with Step 5 to

return the printer to normal operation.

5. Return to normal operation by pressing the TEST PRINT button to

reach this display:

Utilities

Exit

Vx.xx

6. Press the CLEAN PRINT HEAD button to exit Utilities mode.

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Caring for Your Printer

Procedure B

When you perform this procedure, the printer must be in Utilities mode.

1. When the printer is on and the Readymessage appears in the

front panel, press the UTILITIES button. You see this message

(where Vx.xx is the ﬁrmware version number):

Utilities

Exit

Vx.xx

2. Press the TEST PRINT button until this message appears in the

front panel:

Clean fuser

Start

3. Remove the paper tray.

4. Load 10 sheets of standard ofﬁce Bond paper (laser printer or

photocopy paper) into the paper tray. Do not install the paper tray

at this time. Be sure to load the paper so that the long side of the

paper enters the printer ﬁrst, as shown in “Quick Steps.”

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Caring for Your Printer

5. Remove the fuser wiper from the printer.

30849-30

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Caring for Your Printer

6. Using isopropyl alcohol, dampen one of the felt strips on the fuser

cleaning pad.

30849-10

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Caring for Your Printer

7. Install the fuser cleaning pad into the printer. Install the pad so

that the alcohol-dampened section is down (A).

30849-31

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Caring for Your Printer

8. Install the paper tray.

9. Press the CLEAN PRINT HEAD button.

After you press the button, the printer feeds the 10 sheets of paper

through the printer so that the fuser cleaning pad cleans the fuser

roller.

10. Remove the paper tray.

11. Remove the fuser cleaning pad.

12. Install a new fuser wiper.

13. Load another 10 sheets of standard ofﬁce Bond paper (laser printer

or photocopy paper) into the paper tray. Be sure to load the paper

so that the long side of the paper enters the printer ﬁrst, as shown

on page 4-22.

14. Install the paper tray.

15. Press the CLEAN PRINT HEAD button.

After you press the button, the printer feeds the 10 sheets of paper

through the printer.

If any ink is visible on the paper, repeat Steps 13, 14, and 15.

16. Return to normal operation by pressing the TEST PRINT button to

reach this display:

Utilities

Exit

Vx.xx

17. Press the CLEAN PRINT HEAD button to exit Utilities mode.

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Chapter

Supplies and Accessories

Tektronix supplies: the mark of quality

Tektronix supplies are developed and tested as a total system — printer, ink,

and media. These system components work together to produce consistent,

high-quality color images.

Always order Tektronix supplies for your printer to guarantee the best

results.

Ordering information

To order supplies such as paper or ColorStix ink, refer to the supplies

information sheet that came with the printer and contact your local dealer or,

in the United States, call Tektronix at 1-800-835-6100. Refer to the following

table for a listing of many supplies and accessories for the Phaser 300X.

Phaser 300X supplies and accessories

ColorStix in sticks

016-1123-00

Black ColorStix

8 ink sticks per box; includes fuser

wiper

016-1124-00

016-1125-00

Cyan ColorStix

8 ink sticks per box

Magenta ColorStix

Yellow ColorStix

016-1126-00

Cleaning supplies

016-1144-01

Cleaning kit

006-7824-00

Pack of 10 pre-soaked alcohol cleaning cloths

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Supplies and Accessories

Phaser 300X supplies and accessories (cont'd.)

Media trays

436-0222-02

436-0224-01

Media

Universal paper tray

A/A4-size paper tray

■ Paper, Bond (Premium) 24-lb. (90 g/m ); 500 sheets/pack

016-1137-00

016-1138-00

016-1139-00

016-1140-00

016-1149-01

■ Paper, Cover

016-1142-00

016-1143-00

016-1141-00

A-size

8.5 x 11 in.

A4-size

210 x 297 mm

11 x 17 in.

B-size (Tabloid)

A3-size

297 x 420 mm

12 x 18 in. / 305 x 457 mm

Tabloid Extra-size

65-lb. (176 g/m ); 250 sheets/pack

A-size

8.5 x 11 in.

A4-size

210 x 297 mm

Tabloid Extra-size

12 x 18 in. / 305 x 457 mm

■

Transparency film 100 sheets/box

016-1103-00

016-1104-00

A-size

8.5 x 11 in.

A4-size

210 x 297 mm

■ Design transparency 50 sheets/box

016-1219-00

016-1220-00

B-size (Tabloid)

A3-size

11 x 17 in.

297 x 420 mm

■ Transparency sleeves 50 sleeves/box

016-1130-00

016-1131-00

A-size

8.5 x 11 in.

A4-size

210 x 297 mm

■ Transparency pockets 50 pockets/box

016-1194-00 A-size

■ Lamination sheets and folders 100/pack

8.5 x 11 in.

016-1163-00

016-1164-00

A-size

8.5 x 11 in.

A4-size

210 x 297 mm

5-2

Phaser 300X Color Printer

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Supplies and Accessories

Phaser 300X supplies and accessories (cont'd.)

Manuals

070-8873-01

070-8873-11

070-8873-21

070-8873-31

070-8873-41

070-8875-01

070-8901-01

070-9270-00

External SCSI disk

Z350DSK

Phaser 300X Color Printer User Manual (English)

Phaser 300X Color Printer User Manual (French)

Phaser 300X Color Printer User Manual (Italian)

Phaser 300X Color Printer User Manual (German)

Phaser 300X Color Printer User Manual (Spanish)

Phaser 300X Drivers and Utilities Printing Reference

Network Utilities for Phaser Color Printers Manual

PhaserMatch User Manual and Addendum

2.1 Gbyte, external, SCSI hard disk drive and cable

Phaser Media Laminator

Laminator

469LAM

Upgrade kits

The following upgrade kits are available for the Phaser 300X.

Phaser 300X upgrade kits

Z300XUP

Upgrade a Phaser 300i to Phaser 300X (includes

PhaserMatch; requires 22 Mbytes and Ethernet conﬁguration)

Adds 4 Mbytes of RAM (total of 14 Mbytes)

Adds 12 Mbytes of RAM (total of 22 Mbytes

SCSI hard disk for storage of additional downloaded fonts

Ethernet Interface hardware

4690F4M (order 1)

(order 3)

Z350DSK

4680FP1

4699FSS

Media startup kit: contains three each of cyan, magental,

yellow, and black ink sticks; also premium transparency ﬁlm

Z300XFX

Add PhaserMatch functionality (requires 22 Mbytes and

Ethernet conﬁguration)

4690F20

4690F27

4690F29

4690F41

PhaserPrint software for UNIX workstations

EasyCopy/X software for DEC OpenVMS AXP/1 workstations

EasyCopy/X software for DEC OpenVMS VAX workstations

PhaserSym print symbiont

User Manual

5-3

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Supplies and Accessories

Interface cables and Ethernet adapters

The following cables and Ethernet adapters are available through Tektronix

or your dealer. Contact your dealer for Ethernet cables, LocalTalk adapters,

and LocalTalk cables.

Phaser 300X interface cables and adapters

Tektronix

Connectors and cable length

Description

order number

012-1468-00

013-0299-00

012-1380-00

012-1379-00

012-1465-00

012-1299-00

013-0297-00

AppleTalk

36-pin plug to 25-pin plug; 3 meters

(9.84 feet)

Parallel/Centronics

cable

Converts 36-pin low-density plug to 36-pin

high-density plug

Parallel adapter

9-socket receptacle to 25-socket receptacle; Serial (RS-232)

3 meters (9.84 feet) Null modem

9-socket receptacle to 9-socket receptacle; Serial (RS-232)

3 meters (9.84 feet)

Null modem

50-position plug to 50-position plug; 2.5

meters (8.25 feet)

SCSI-II to SCSI-II

50-pin low-density plug to Macintosh

SCSI 25-pin plug

SCSI-1 LD to

Macintosh SCSI cable

Converts 50-pin low-density plug to 50-pin

high-density plug

SCSI-1 LD to SCSI-2

HD adapter

If AppleTalk connection is required, use either:

PN-208 PhoneNet

M2068 Apple’s LocalTalk adapter

(Not available from Tektronix)

Ethernet adapters

Tektronix order number

011-0161-00

Adapter type

Thin coax (10Base2)

Thick AUI (10Base5)

Twisted pair (10BaseT)

011-0160-00

011-0162-00

5-4

Phaser 300X Color Printer

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Chapter

Troubleshooting

If you need help

If you need assistance, contact your local Tektronix dealer or sales

representative or any of these listed resources:

Type of service

How to access

Details

Customer Support Hotline

1-800-835-6100

US & Canada

Monday through Friday

6:00 am to 5:00 pm PST

Printer service

1-800-835-6100

US & Canada

Monday through Friday

6:00 am to 5:00 pm PST

Outside US & Canada:

contact local Tektronix dealer or ofﬁce

The Tektronix Bulletin Board Service (BBS) (503) 685-4504

24 hours/day, 7 days/week

Online services

Technical support:

World Wide Web

Anonymous ftp server

America Online

support@ColorPrinters.tek.com

http://www.tek.com/Color_Printers/

ftp.tek.com/Color_Printers

keyword Tektronix

CompuServe

go Tektronix

HAL automated fax system

(503) 682-7450

direct outside US, Canada

24 hours/day, 7 days/week

1-800-835-6100

toll-free for US, Canada

EuroHAL

Refer to “Using the automated fax

systems” on page 6-2.

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Troubleshooting

Using the automated fax systems

As an alternative to other resources, and to provide up-to-date information

quickly, Tektronix has set up HAL (Highly Automated Library) and

EuroHAL, two interactive, automated fax systems. These automated fax

systems provide Macintosh, PC, and workstation users with the latest

technical hints and tips (like color adjustments), solutions to common

technical problems, and application notes for software problems.

If you have a fax machine and a touch-tone voice telephone, you can order a

HAL catalog, listing all of the information offered by HAL. You may call

HAL or EuroHAL from anywhere in the world. The fax systems are

available 24 hours a day, seven days a week.

Use EuroHAL to order a catalog or individual documents in Europe

EuroHAL includes many documents, some in English and some in other

European languages. If a local version of the document you want is

available, EuroHAL will send it in your language. Otherwise, it will send

English documents.

Country

Austria

Numbers

Belgium

Denmark

Finland

Italy

00 44 1908 681 839

Switzerland

France

05 90 81 86

Germany

Holland

Norway

Spain

0130 819 220

09 44 1908 681 839

095 44 1908 681 839

07 44 1908 681 839

009 44 1908 681 839

01908 681 839

Sweden

Other countries

+44 1908 681 839 (where + is your

country’s International Access Code)

6-2

Phaser 300X Color Printer

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Troubleshooting

Error codes and front panel messages

A numeric code may appear in the front panel message area when the

printer detects an error. Try cycling power on the printer. If that does not

solve the problem, then call your dealer or Tektronix for assistance at

1-800-835-6100.

Some messages, such as STANDBY, provide status information only.

Those messages do not require user intervention. Other messages, such

as JAM — OUTPUT TRAY, require you to perform some action such as

remove a paper jam.

Caution

To avoid damaging the printer, do not turn the printer off when

any of the following messages appear in the front panel

message area: Busy Cleaning Head, Printing, or

Utilities, unless you turn the printer back on within

5 minutes.

Error codes and front panel messages

Message

Action

Busy < message >

Continue? See manual

No user action required.

You have pressed theCLEAN PRINT HEAD button ﬁve or

more times. See “Using the CLEAN PRINT HEAD

button.” If you want to continue cleaning and purge

more ink, press the button again; otherwise the

message clears in 10 seconds.

Initializing

No user action required.

Interface error

Jam — < location >

Turn the printer off then on again.

Remove the paper jam. See the label under the top

cover for the location of the jam. The paper could be

too thick or too thin.

Jam — Internal

1. Check the 5 jam locations (see the label under the

top cover); clear if necessary.

2. If the message still displays, cycle the power.

3. Clean the drum if the message still displays.

4. If the message still displays, write down the error

code number from the front panel and call the

Customer Support Hotline or your local Tektronix

ofﬁce.

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Troubleshooting

Error codes and front panel messages (cont'd.)

Message

Action

Jam — Paper long

The paper is too long. Remove the jammed paper.

Use shorter paper.

Jam — Paper narrow

Jam — Paper short

The paper is too narrow. Remove the jammed paper.

Use wider paper.

The paper is too short. Remove the jammed paper.

Use longer paper.

Printing

No user action required.

Processing data

Pull ink load lever

After you add an ink stick, close the ink cover and pull

down the ink load lever.

Ready

No user action required. The printer is ready to print.

Standby

PressTEST PRINT to bring the printer to Ready.

Stopped — Add < color >

The printer needs ink of this color. Add another

ColorStix ink stick.

Stopped — Add paper

Add paper, or install the paper tray.

Close the rear cover.

Stopped — Close rear door

Stopped — Close top door

Stopped — Close waste bin

Close the top cover.

Close the waste bin.

Stopped — Empty waste bin The waste bin needs to be emptied, or was replaced

too quickly after being emptied.

Stopped — For hand feed

Insert paper for manual feed.

Stopped — Remove < color > The printer does not need ink of this color. Remove the

ink stick.

System failure. Service

required

Turn the printer off then on again. If the failure persists,

note the code number in the display and call your

dealer, or Tektronix service in the U.S. only at

1-800-547-8949.

Utilities

The printer is in Utilities mode. You can use this mode

to set the language on the front panel, clean the printer,

check the copy (print) count, empty the waste bin, clean

the fuser, and adjust head convergence.

Wait to add < color >

Waiting for Data

Wait up to 15 minutes before adding another ink stick.

No user action required.

6-4

Phaser 300X Color Printer

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Troubleshooting

Clearing paper jams

To avoid paper jams, load the paper correctly into the paper tray, use

Tektronix transparencies, and use paper grades such as Book, Bond, or Text

in the paper tray. Use manual feed for thick papers, short papers, and

envelopes. Keep paper and other supplies clean and free from dust.

Note

To avoid paper jams, clean the printer periodically. Refer to

“Cleaning the printer” on page 4-8 for cleaning details.

Paper jams can occur in these places:

1. At the paper tray

2. At the manual feed slot

3. Inside the printer

4. Near the output tray slot

5. In the rear of the printer

3, 5

8873-16

User Manual

6-5

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Troubleshooting

Removing jammed paper

Follow these guidelines when you remove jammed paper:

■

Gently pull on the paper. Use both hands, if possible.

Do not force the paper; it may tear. If the paper does not come out

in one direction, try pulling the paper out from the opposite

direction.

■

After removing the jammed paper, inspect it for tears. Leave no

paper scraps in the printer.

After clearing the paper jam, load the paper tray properly.

Refer to the steps on the next page to remove jammed paper.

1. Press down to ease the tension on the rollers so that you can

remove the paper jam.

2. Pull on the paper to remove the jam.

8873-17

6-6

Phaser 300X Color Printer

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Troubleshooting

Removing a paper jam from the rear of the printer

Warning The printhead is hot. Do not touch it.

1. Pull the cable sideways to move the printhead out of the way, if

necessary.

2. Pull out the paper.

Note

When the rear cover is open, the printer starts to cool down.

After you remove the paper jam, the printer may take a few

minutes to warm up before it is ready to print.

8344-32A

User Manual

6-7

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Troubleshooting

Setting head convergence

When you make a print, a vertical line should appear straight. If the vertical

line is not straight, you can use the Utilities mode (through the UTILITIES

button on the front panel) to adjust the head convergence, slightly.

You can check the head convergence by making a test print with the TEST

PRINT button.

Test print example

The test print shows four head convergence test patterns.

■

Standard print quality row has three test patterns.

Enhanced print quality row has one test pattern.

8873-29

6-8

Phaser 300X Color Printer

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Troubleshooting

The following illustration shows four head convergence examples:

1. An example of good head convergence.

2. Head convergence needs adjusting: negative offset adjustment

needed.

3. Head convergence needs adjusting: positive offset adjustment

needed.

4. One pattern looks good, but the other two are misaligned. Call

your nearest Tektronix dealer or, in the United States, call

Tektronix service at 1-800-547-8949.

- -

8873-19

User Manual

6-9

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Troubleshooting

To correct the head convergence:

1. Press the TEST PRINT button to make a test print.

2. Examine the head convergence test patterns on the test print.

3. When the Readymessage appears in the front panel, press the

UTILITIES button to enter Utilities mode and adjust the head

convergence. You see this message (Vx.xxis the software version

number):

Utilities

Exit

Vx.xx

4. Press the TEST PRINT button several times until the Head

convergence message appears in the front panel. (In this example,

nnrepresents the current setting.)

Head convergence <nn>

Change

5. Press the CLEAN PRINT HEAD button to change the settings for

the head convergence. The choices, in increments of 1/4-pixel,

are 0, +1, +2, +3, +4, –4, –3, –2, –1, and 0.

In the following example, select a higher number than the current

setting to move the center line to the right. For example, if the

current setting is 0, select +1.

- -

8344RN-4

6-10

Phaser 300X Color Printer

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Troubleshooting

If the head convergence test pattern resembles the following

example, select a number that is lower than the current setting to

move the center line to the left. For example, if the current setting

is +0, select –1. (Factory default is 0.)

- -

8344RN-5

If the proper head convergence cannot be achieved by using the

–4 to +4 range, there may be a problem with the printer. Call your

dealer or Tektronix service.

6. Press the TEST PRINT button several times to return to this

message.

Utilities

Exit

Vx.xx

7. Press the CLEAN PRINT HEAD button to exit the Utilities mode.

8. Make another test print to check the results.

User Manual

6-11

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Troubleshooting

General cleaning guide

Most common problems can be avoided or solved by cleaning the printer

regularly.

Problem type

Description

Solution

Paper-feed problems

Frequent paper jams or

paper-pick problems

Clean the paper-pick rollers

Clean the feed rollers

Image quality problems

Prints have streaks of ink Clean the paper tension blade

Prints have spots of ink

on the top of the print

Clean the paper clamp

Prints have spots of ink

on the back of the print

Clean the drum

Prints have spots of ink

on the blank part of the

page

Replace the fuser wiper

Clean the fuser roller

Areas of the image are

missing

Prints with a vertical row Clean the head wiper

of dots has one dot offset

from others

Internal Jam

Front panel displays this Clean the drum

error message

Clean the paper clamp

6-12

Phaser 300X Color Printer

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Troubleshooting

Problems, solutions, hints

Refer to the following lists when you encounter problems with the printer.

The paragraphs are divided into these categories:

■

Print quality problems

Network problems

Operation hints

Printer standby modes

Printing and installation

Print quality problems

Missing lines. If your prints have missing lines similar to this illustration,

follow this procedure that uses the CLEAN PRINT HEAD button to correct

the problem.

8344-33

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Troubleshooting

Note

The CLEAN PRINT HEAD button performs two cleaning

operations: wipe or purge. During a wipe operation, the

printhead passes a wiper that removes paper ﬁbers from the face of

the printhead. During a purge operation, the printhead expels ink

to ﬂush air out of the ink-jet nozzles of the printhead.

Whether the CLEAN PRINT HEAD button does a wipe or purge

depends on the number of times you press the button and how

many prints you have made before you press the button again.

1. Press the CLEAN PRINT HEAD button one time. The printer

performs a wipe operation that removes any paper ﬁber that

might have accumulated on the printhead. When cleaning ends,

the Readymessage appears in the front panel.

2. Press the TEST PRINT button to make a test print. If the print still

has missing lines, press the CLEAN PRINT HEAD button again.

The second time you press the CLEAN PRINT HEAD button, the

printer purges ink. When the purging operation ends, the

printer’s front panel displays the Readymessage. You can then

make a print.

3. If the print still has missing lines, press the CLEAN PRINT HEAD

button again. When you press the CLEAN PRINT HEAD button for

a third time, and you have made less than three prints since the

last time you pressed the CLEAN PRINT HEAD button, the printer

executes a longer purge.

Note

When you make three or more prints between successive pressings

of the CLEAN PRINT HEAD button, the cleaning cycle returns to

the ﬁrst stage and wipes the printhead the next time you press the

button.

4. If your prints still have missing lines (after pressing the CLEAN

PRINT HEAD button three times), clean the wiper (see “Cleaning

the head wiper” on page 4-20).

6-14

Phaser 300X Color Printer

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Troubleshooting

5. If cleaning the wiper does not correct the printing problem, and if

your altitude is 4500 feet (1500 meters) or more above sea level, change

the Head Drive mode:

a. With the printer on and the Readymessage displayed in the

front panel, press the UTILITIES button to access the Utilities

mode.

b. Press the TEST PRINT button (Next) to scroll to the Head

Drive mode. You see this message:

Head Drive:

Change

c. Press the CLEAN PRINT HEAD (Change) button so that the

message reads:

Head Drive:

Change

d. Press the TEST PRINT (Next) button several times to return to

the Utilities mode.

e. Press the CLEAN PRINT HEAD button (Exit ) to exit the

Utilities mode. The front panel displays the Readymessage.

f. After changing the Head Drive mode, press the CLEAN PRINT

HEAD button to execute another purge; then make another test

print by pressing the TEST PRINT button.

6. If you still experience print quality problems, turn the printer off,

wait at least 2 hours, then turn the printer on again. This

“temperature cycle“ cleaning may solve the problem.

7. If print quality problems persist after the temperature cycle, call a

service representative (refer to “If you need help” on page 6-1).

You may have a malfunctioning ink-jet.

User Manual

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Troubleshooting

Large spots or blobs of ink appear on the print. Spots that appear only on the

back of the paper indicate a dirty drum. Spots on the image side or front of

the paper indicate that the fuser wiper needs to be replaced. Refer to

“Changing the fuser wiper” on page 4-4 for details on replacing the fuser

wiper.

Small spots of ink are randomly scattered across the page. Make a test print. If

the spots are still present, change the fuser wiper (refer to “Changing the

fuser wiper” on page 4-4 for details).

Small or light ink specks appear anywhere on the edge. Clean the paper clamp.

Refer to “Cleaning the paper tension blade, paper clamp, and drum” on

page 4-13 for details.

8344-37

6-16

Phaser 300X Color Printer

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Troubleshooting

Frequent stray ink marks or gaps of ink appear on the prints. Select a different

type of paper. Refer to “All about media” on page 3-24 for details on what

type of paper works best with the printer.

Stray ink marks or missing areas of the image. Try using a different type paper

and change the fuser wiper. If the problem continues, clean the fuser roller.

Refer to “Cleaning the fuser rollers” on page 4-22 for details on cleaning the

fuser roller.

Streaks appear on the paper. Clean the paper tension blade. Refer to

“Cleaning the paper tension blade, paper clamp, and drum” on page 4-13 for

details.

8344-34

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Troubleshooting

A dark and heavy coat of ink appears that starts at either side of the page and runs

toward the middle. Clean the printhead and use a different type of paper.

Refer to “Print quality problems” on page 6-13 for details on how the CLEAN

PRINT HEAD button works.

In vertical rows of dots, one row is offset from the others or missing. Make a test

print (press the TEST PRINT button). If a row is offset, the ink from one of

the ink jets is being deﬂected (

functioning ( ). Use the CLEAN PRINT HEAD button to clean the printhead;

then make several test prints to help clean the paper path.

A); if a row is missing, one of the ink jets is not

8873-28

6-18

Phaser 300X Color Printer

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Troubleshooting

A vertical line appears to zigzag. If a vertical line does not appear straight, you

may need to adjust the head convergence. Refer to “Setting head

convergence” on page 6-8 for details.

8344RN-6

Missing ink. Clean the paper tension blade. Refer to “Cleaning the paper

tension blade, paper clamp, and drum” on page 4-13 for details.

8344-41A

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Troubleshooting

Network problems

The printer doesn’t appear in the Chooser. The printer is turned on with the

cables correctly attached. Check the termination (refer to the documentation

for your Ethernet adapter or LocalTalk connector for information on

termination).

Select the correct zone in the Chooser before looking for the printer’s name

in the list of printers. If you have changed the printer’s name, did you make

it a unique name (not the same as any other printer in the zone)? Check the

conﬁguration page to get the zone name and printer name. Refer to

“Generating a conﬁguration page” on page A-2.

Make sure that the appropriate network interface (LocalTalk or EtherTalk)

has been selected for the Macintosh and that you are using the most current

network software (available from Apple).

6-20

Phaser 300X Color Printer

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Troubleshooting

Operation hints

The paper skews as it passes through the paper path. Make sure that the paper

is not excessively curled. You may have to clean the paper clamp. Refer to

“Cleaning the paper tension blade, paper clamp, and drum” on page 4-13 for

details.

Frequent paper jams occur when you are using the paper tray. Load the paper

properly into the paper tray. Use paper grades such as Book, Bond, or Text

in the paper tray. Is the paper too thick or thin for the printer? Refer to “All

about media” on page 3-24 for more details on the type of paper you can use

with the printer and for metric paper grade equivalents. Or you may need

to clean the paper-pick rollers. Refer to “Cleaning the paper-pick rollers” on

page 4-11 for details on cleaning these rollers.

Printing on both sides of the paper. Use manual feed for the second side.

The paper jams while you are using manual feed. Set the paper guides so that

the paper travels squarely into the printer. Feed the paper into the printer

and let the printer take the paper out of your hands. Wait at least 5 seconds

before inserting a second sheet. Is the paper too thin or thick for manual

feed?

You pressed theTEST PRINT button and did not receive a test print. If the printer

has been idle for more than 2 hours, you must press the TEST PRINT button

again. See “Printer standby modes” on page 6-23 for more information.

The print is wrinkled. You may be using paper that is too thin for the printer or

have its grain running in the wrong direction. Use a different type of paper

or position the paper correctly. Paper grades such as Bond, Book, and Text

work best with the printer. Refer to the table “Guidelines for paper grade,

weight, and thickness” on page 3-26 for the metric paper grade equivalents.

When you requested Tabloid Extra media, the page doesn’t print and you get a

conﬁguration error. You may have only 10-Mbytes of memory; in that case,

the printer only accommodates paper up to B-size (Tabloid) or A3-size

(Metric Tabloid).

User Manual

6-21

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Troubleshooting

Delayed printout. See “Printer standby modes” on page 6-23.

Turn off the startup page. Refer to the Phaser 300X Drivers and Utilities

Printing Reference.

Leave the printer on. The printer has an automatic standby mode that keeps

the printer ready to use and reduces energy consumption. When you turn

off the printer, then turn it on again, it consumes ink; so, leaving the printer

on saves ink. However, if you will not be printing for two or more days, turn

the printer off.

After you turn on the printer, you should watch the ﬁrst few messages that

appear in the front panel. You may have to add ink or empty the waste bin

before the printer continues the warm-up cycle.

The edge of the printed paper is rippled. Load paper into the printer with the

paper’s grain parallel to the paper path (the direction the paper travels while

it is fed through the printer). Refer to “All about media” on page 3-24 for

more details on paper grain.

8344-35

6-22

Phaser 300X Color Printer

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Troubleshooting

Printer standby modes

Idle for 2 hours. When the printer is idle for more than 2 hours, it goes into a

standby mode that keeps the printer ready to use and reduces energy

consumption.

The printer exits standby mode when you send a ﬁle to the printer, press one

of the front panel buttons, or open the rear cover. For example, adding ink

or changing the fuser wiper causes the printer to exit standby mode. The

printer does not purge ink when it exits standby mode after being idle for

2 hours. When the printer exits standby mode, it is ready to print in about

5 minutes.

Idle for 2 days. When the printer is idle for 2 days or more, it cools down

completely. When the printer exits the cool-down mode after being idle for

2 days, it purges ink as part of the warm-up cycle. The printer is ready to

print in about 20 minutes.

User Manual

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Troubleshooting

Printing and installation

The image does not ﬁnish printing (the printer times out).

■

For PC users

If you are using the serial or parallel port from a PC, use the

MODE command to set the PC’s communication parameters. For

example:

MODE LPT1:,,P > NUL

MODE COM1:9600,N,8,1,P

■

For Windows users

Open the Control Panel. Double-click the Printers icon. Choose

your Tektronix printer. Click on the Connect button. Change the

Device Not Selected timeout to 60. Change the Transmission

Retry to 850. Place a check mark in the box FAST Printing Direct

to Port. Turn the Print Manager off.

Which port is faster, parallel or serial? If you have a PC, you may want to use

the parallel port because it is faster than the serial port.

Getting the largest printed picture. The area of paper that the printer prints on

is smaller than the paper size. See “Margins and image area” on page 3-28

for more details. You may have to adjust the margins in your application

software. To print the largest image possible on 300 x 450 mm (12 x 18 in.)

paper, the printer should have at least 14 Mbytes of memory.

You have a Macintosh and the printed image has shifted or the margins are not

correct. Refer to the topic “Printing from a Macintosh” on page 3-11 for

details on how to print from a Macintosh. You should install the

Phaser 300X printer driver onto your Macintosh in order to select the correct

page sizes from the driver. Refer to the Phaser 300X Drivers and Utilities

Printing Reference for details on the Phaser 300X driver.

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Troubleshooting

The image prints in black-and-white instead of color.

■

If you have a Macintosh, use the Phaser 300X driver or the Apple

LaserWriter printer driver (version 6.0 or higher) that supports

color PostScript. Select Color/Grayscale in the print dialog box.

Refer to “Printing from a Macintosh” on page 3-11 for more

details on how to print from a Macintosh.

■

You may need to install speciﬁc application-related ﬁles such as

PPDs, PDXs, and PDFs. Refer to the Phaser 300X Drivers and

Utilities Printing Reference for information.

■

Refer to the Phaser 300X Drivers and Utilities Printing Reference for

information on the LaserWriter printer driver version 8.x.

If you have a PC, be sure to use a driver that supports color

PostScript. If you have Windows, use the Tektronix-supplied

driver that was shipped with the printer’s software. Refer to the

Phaser 300X Drivers and Utilities Printing Reference for information

on the drivers.

The Ready message is displayed in the front panel, but the ﬁle does not print. Try

printing the same ﬁle to another PostScript printer. If the ﬁle prints, then the

problem could be with the interface cable.

For the best results, use Tektronix interface cables, especially if you are using

the serial port. Refer to the table “Phaser 300X interface cables and

adapters” on page 5-4 for a description of the Tektronix cables.

If the problem is not with the cable, refer to the Phaser 300X Drivers and

Utilities Printing Reference for details on how to use the Tektronix Error

Handler to determine the cause of the problem.

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Troubleshooting

The ﬁle does not print and a virtual memory (VM) error message appears on the

Macintosh screen. You may need to expand printer memory. Refer to

Appendix B “Expanding Your Printing System” for more information.

The ﬁle does not print or it prints garbage data. Make sure that you have

selected the appropriate language (PostScript, HP-GL, or PCL5) for that ﬁle.

Refer to “Switching printer languages” on page 3-41.

You want to make the largest image possible onTabloid Extra paper (305 x 457 mm

or 12 x 18 in.). The printer should have at least 14 Mbytes of memory. Refer

to “Margins and image area” on page 3-28 and “Advantages of adding

memory” on page B-3.

You are using manual feed and part of the image does not print or the image

orientation was not correct. You may have manually fed paper without

having selected Manual Feed in the driver. Check the paper tray. The

orientation (long side or short side of the paper enters the printer ﬁrst) of

manual feed must match the orientation of the paper tray. Select Manual

Feed and the correct orientation from the printer driver. Change the

direction of the manual feed, or change the direction of the paper in the

paper tray. When using the paper tray, load the transparencies with the

white strip (Tek logo) and blue arrows entering the printer ﬁrst.

The image is clipped or rotated. Make sure that the paper is correctly installed

in the paper tray. The rear guide in the paper tray must be positioned snugly

against the paper.

A clipped or rotated image can result if you have selected the wrong printer

in the Chooser. Make sure that you choose the complete and exact name of

your printer.

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Troubleshooting

Color corrections. Refer to the Phaser 300X Drivers and Utilities Printing

Reference for details on how to select color corrections.

Files sent to the printer during power-up do not print. Before printing a ﬁle, wait

until the printer’s front panel displays READY. Some applications, drivers,

and spoolers report IDLE when the printer is ready to accept print jobs.

The printer receives ﬁles but does not print (serial and parallel ports only). Do not

set the wait timeout to 0. Also, print ﬁles should not have extra characters

after the End-of-Job character (Ctrl-D). See the Phaser 300X Drivers and

Utilities Printing Reference for information on setting timeouts and the

Ctrl-D character.

You send a ﬁle to the printer’s serial or parallel port, and the printer’s front panel

displays WAITING FOR DATA indeﬁnitely. Another ﬁle sent to a different port

causes your computer or network interface to lock up. Do not set the wait

timeout to 0. Also, print ﬁles should not have extra characters after

the End-of-Job character (Ctrl-D). See the Phaser 300X Drivers and Utilities

Printing Reference for information on setting timeouts and the

Ctrl-D character.

You send a ﬁle to the printer’s serial or parallel port, and the job prints

successfully. After the job prints, the printer displays WAITING FOR DATA, then

goes into Standby mode after 2 hours. The printer doesn’t come out of Standby

mode for the next print job. To recover, press the TEST PRINT button or reset

the printer. (If you reset the printer, you must send the print job again.) To

prevent this condition, do not set the wait timeout to 0. Also, print ﬁles

should not have extra characters after the End-of-File character (Ctrl-D). See

the Phaser 300X Drivers and Utilities Printing Reference for information on

setting timeouts and the Ctrl-D character.

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Troubleshooting

The startup page prints although you disabled it. The printer’s power-up

self-test can detect problems that do not necessarily make the printer

completely inoperable. Examples of these non-fatal errors include faulty

printer ports and some memory failures.

If the printer detects a non-fatal error at power-up, the startup page prints,

even if you have disabled it.

6-28

Phaser 300X Color Printer

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Chapter

Front and Rear Panels

The front and rear panels on the Phaser 300X printer provide you with

information about the printer’s operation, as well as the ability to control the

printing environment. Refer to “Error codes and front panel messages” on

page 6-3 for a complete description of the front panel messages.

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Front and Rear Panels

Front panel

1. INK LEVEL: Three icons that show how much ink is in the printer.

Refer to the illustration of the front panel on the next page: the

front panel displays one icon for each of the printer’s four ink

wells. The three icons have the following meaning:

a. Empty

b. Half-full

c. Full

2. PRINTER STATUS: Messages about the printer and actions

required, if any.

3. UTILITIES: Press this button to access the Utilities mode, which is

used to see how many prints the printer has made, to clean the

printer, to clean the fuser, to adjust head convergence, or to empty

the waste bin.

4. CLEAN PRINT HEAD: Press this button to clean the printhead.

Refer to “Print quality problems” on page 6-13 for details on using

this button. When in the Utilities mode, this button makes a

selection of a speciﬁc function or changes a setting.

5. TEST PRINT: Press this button to print a basic test pattern, which

consists of a color bar and vertical lines. The bars represent the

seven basic colors: red, green, blue, black, cyan, magenta, and

yellow. The vertical lines let you know that the ink-jet nozzles on

the printhead are functioning properly. Refer to “Test print

example” on page 6-8 for more details. When in the Utilities

mode, this button allows you to scroll through a series of options.

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Front and Rear Panels

6. ERROR: An indicator that lights up when the printer detects an

error condition such as a paper jam.

7. POWER: An indicator that lights up when the printer is on and

blinks when the printer processes data.

8. INK COVER: Open the ink cover to load the ColorStix ink. For

details on how to load ink, see “Adding ink” on page 4-2.

9. INK LOAD LEVER: After dropping an ink stick into the ink loading

bin, close the cover and pull down on the lever, then release it so

that the ink drops into the printhead. For details on how to load

ink, see “Adding ink” on page 4-2.

Ready--

8873-12

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Front and Rear Panels

Utilities mode menu structure

Use the Utilities mode to select a language for the front panel, to see how

many prints the printer has made, to clean the printer, to clean the fuser, to

adjust head convergence, or to empty the waste bin.

To access the Utilities mode, press the UTILITIES button. You see this

message:

Utilities

Exit

Vx.xx

Here is the order of the messages as they appear in the Utilities mode. You

scroll through the list by pressing the TEST PRINT (Next) button:

Utilities

Exit

Vx.xx

Copy count

Language: English

Change

Cleaning mode

Start

Clean fuser

Start

Head convergence

Change Next

Head drive 1

Change

Waste bin

Unlock

Utilities

Exit

Vx.xx

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Front and Rear Panels

Rear panel

Rear panel switches

Note

Changes to rear panel Switches 5, 6, and 7 do not take effect

until you reset the printer or turn it off and back on again.

Changes to Switches 8 and 9 take effect immediately.

Rear panel switches

Switch

Function

Settings

Reset/run

Up: The printer resets and does not accept data while

the switch is in this position.

Down: The printer runs a self-test, then proceeds to run

normally. Leave the switch down for normal operation.

2, 3, 4

Conﬁguration

Page/

Diagnostics

Up: When only Switch 4 is moved from down to up, the

printer prints a conﬁguration page. See the table

“Switches 2, 3, and 4: Diagnostics” on page 7-6.

Start Job

Up: The Sys/Start job on the hard disk does not run.

Down: The Sys/Start job runs if the ﬁle exists on the disk.

Up : For metric-size media.

Set paper size

Baud Rate

Down: For American-size media.

Up: Fixed. Sets the serial communication parameters to

1200 baud, software ﬂagging, and ignore parity.

Down: Variable. Lets you change the serial

communication parameters. The factory setting is 9600

baud, software ﬂagging, and ignore parity.

For information on how to change the serial port settings

when Switch 7 is in the down position, refer to the

Phaser 300X Drivers and Utilities Printing Reference for

details on the setdevparams PostScript command.

8 and 9

Color

Correction

See the table “Switches 8 and 9: Color Correction Mode”

on page 7-6.

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Front and Rear Panels

Switches 2, 3, and 4: Diagnostics

Switch 2

Down

Switch 3

Down

Switch 4

Down

Function

Default, normal operation

Prints a conﬁguration page

Down

Demo page replaces the startup page

a.The demo page prints out at restart and power-up; however, if diagnostics senses an error

during power-up, the startup page will be printed regardless of the switch settings.

Switches 8 and 9: Color Correction Mode

Switch 8

Down

Switch 9

Down

Function

No color correction

SWOP Press (matches output of a web offset press)

Vivid Blue

Down

Use NVRAM (default setting is Euroscale Press)

Rear-panel LED indicator

The Phaser 300X has a single rear-panel LED that blinks to indicate that the

printer’s controller is operational. If the LED is not blinking after power-up

and printing the ﬁrst page call Customer Support (1-800-835-6100 in the

United States), or your local Tektronix ofﬁce (outside the U.S.). Refer to “If

you need help” on page 6-1.

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Appendix

Technical Notes

Startup and conﬁguration pages

Turning off the startup page

You can disable the startup page by sending a PostScript language utility ﬁle

(found on the printer’s utilities diskette) to the printer. For details on how to

turn off the startup page, refer to the Phaser 300X Drivers and Utilities Printing

Reference.

Even when the startup page is turned on, you can stop the startup page from

printing by removing the paper tray at power-up. Put the paper tray back in

after the power-up sequence is complete.

If the printer has picked paper and is printing the startup page, it can be

cancelled by lifting and lowering the printer top cover.

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Technical Notes

Generating a conﬁguration page

The Phaser 300X can generate a conﬁguration page that contains information

that is useful in Ethernet installation and troubleshooting network problems.

There are two ways to generate the conﬁguration page:

■

Use the printer’s rear panel switches.

1. Set Switches 2, 3, and 4 down.

2. Set Switch 4 up.

The printer generates the conﬁguration page as soon as

Switch 4 is set (you do not have to reset the printer).

3. When the conﬁguration page has printed, reset Switch 4

to down.

■

Send the PostScript language ﬁle for printing the conﬁguration

page to the printer.

See the manual Network Utilities for Phaser Color Printers, or the Phaser 300X

Drivers and Utilities Printing Reference for more information on the

conﬁguration page.

A-2

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Technical Notes

Print count

The startup page lists the number of pages printed under General

Information. You can also use the Utilities mode to check how many prints

the printer has made. Refer to “Utilities mode menu structure” on page -4

for more information on the Utilities mode.

1. When the printer is on and the Readymessage appears in the

front panel, press the UTILITIES button. You see this message

(Vx.xx is the ﬁrmware version number):

Utilities

Exit

Vx.xx

In the Utilities mode, you can scroll through the menu selections

using the TEST PRINT button (which corresponds to the front

panel’s messages Next), and execute a function or change a

setting using the CLEAN PRINT HEAD button (which corresponds

to the front panel’s message Exit).

2. Press the TEST PRINT button to scroll through the Utilities mode

menu until the Copy Count message appears in the front panel

window. (In this example of the message, nnnrepresents the

number of prints.)

Copy count

< nnn >

3. Press the TEST PRINT button several times to return to this

message.

Utilities

Exit

Vx.xx

4. Press the CLEAN PRINT HEAD button to exit the Utilities mode.

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Technical Notes

Printer ports

LocalTalk and Ethernet ports

The LocalTalk and Ethernet ports implement a Printer Access Protocol (PAP)

server that accepts only one connection at a time. The port’s device type is

LaserWriter. The printer implements AppleTalk, Phase 2 for the EtherTalk

port. If you ordered your printer with the network option, you received the

Network Utilities diskettes and the Network Utilities for Phaser Color Printers

User Manual. Refer to that manual for complete information on Ethernet.

Printer name and AppleTalk zones

The Phaser 300X uses the same printer name on all ports. (The printer name

is the name you see in the list of printers when you select the Chooser.) If

you change the name on one port, the change effects all ports to keep them

identical. This avoids confusion for users because they always see the same

printer name regardless of the port selected.

If you set the Ethernet zone to be the same as the LocalTalk zone, the printer

automatically modiﬁes the name as seen on the LocalTalk network to be

different from the name as seen on the Ethernet network. For example, the

default printer name Phaser 300X would be changed to Phaser 300X (via

LocalTalk). (If necessary, the name is truncated to the 32-character limit.)

This automatic renaming allows users to distinguish the high-speed

Ethernet connection from the slower LocalTalk connection.

A-4

Phaser 300X Color Printer

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Technical Notes

Parallel port

The printer has a standard unidirectional, byte-wide parallel, synchronous

port. When you use the parallel port, be sure to type this command at the

PC (if LPT1 is not available, use LPT2):

MODE LPT1:,,P

The table shows the parallel port’s connected pins. Other pins are not

connected. Signal names ending with a dash (–) are asserted low.

Parallel port signal descriptions

Signal name Pin #

Return

Signal

source

Description

DSTRB–

Host

Pulsed low for .5 microseconds

minimum; clocks data into printer

DATA1

DATA2

DATA3

DATA4

DATA5

DATA6

DATA7

DATA8

ACK–

Host

Printer

Positive true data input

Data acknowledge pulsed low for

3-4 microseconds; ends bus

transaction

BUSY

—

Printer

Host

Positive true = cannot accept data

Positive true = out of paper

SLCT

Positive true = printer selected

Negative true = printer port reset

INPRIME–

FAULT-

Printer

Negative true = printer fault

indicator

Frame Gnd

SGnd

—

Printer

Frame ground

Signal ground

14,16,33

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Technical Notes

Serial port

The printer’s serial port provides an RS-232 interface connection to PCs and

other hosts. The printer’s serial port has these built-in default settings.

■

Variable (factory default, Switch 7, down)

■

Baud rate — 9600

Flagging — Software (XON/XOFF)

Parity — None

Stop bits — 1

Data bits — 8

Check parity — False

Protocol — Normal

When Switch 7 on the printer’s rear panel is in the down position,

you can change the default setting. To change the serial port’s

settings, you can use the PostScript Level 2 setdevparams

command. Refer to the Phaser 300X Drivers and Utilities Printing

Reference for details.

■

Fixed (Switch 7, up)

■

Baud rate — 1200

Flagging — Software (XON/XOFF)

Parity — Space

Stop bits — 1

Data bits — 7

Check parity — False

Protocol — Normal

A-6

Phaser 300X Color Printer

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Technical Notes

Some PCs and Unix hosts do not support Space parity. Usually

they accept parity values of odd, even, or none. Therefore the

closest setting is 1200 baud, 1 stop bit, 8 data bits and no parity,

which has the following associated MODE statement:

MODE COM1: 1200, N, 8, 1, P

Space parity forces the parity bit to 0. For most users, 8 data bits

and no parity is identical to 7 data bits and Space parity.

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Technical Notes

Serial port signals

The following table shows the printer’s serial port pinout.

Serial port signal descriptions

Signal name

DCD

Pin #

Printer I/O

Description

Data carrier detect

Received data

Transmitted data

Data terminal ready

Signal ground

RxData

TxData

DTR

Out

—

Gnd

DSR

Data set ready

Request to send

Clear to send

RTS

Out

CTS

Out

Ring indicator

A-8

Phaser 300X Color Printer

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Technical Notes

Speciﬁcations

Temperature

Operating:

Nonoperating:

Storage:

10° C to 32° C (50° F to 89.6° F)

–30° C to +60° C (–22° F to 140° F)

Humidity

Operating:

Nonoperating:

20% to 80% Relative Humidity, noncondensing

10% to 95% Relative Humidity, noncondensing

Altitude

Operating:

Nonoperating:

0 to 2,440 meters (0 to 8,000 feet)

0 to 15,250 meters (0 to 50,000 feet)

Primary voltage ranges (switch-selectable)

87 – 128 VAC, 115 VAC nominal

174 – 250 VAC, 220 VAC nominal

Frequency range

48 to 66 Hz

Primary fusing

115 VAC, 10 Amps Type 3AG

220 VAC, 5 Amps Type Euro 5 x 20 mm

Printing resolution

300 dots-per-inch

Heat dissipation

325 Watts Standby

425 Watts Printing

Dimensions

Height:

Depth:

Width:

Weight:

34.3 cm (13.5 in.)

68.6 cm (27 in.)

63.5 cm (25 in.)

40.8 kg (89 lbs.)

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Technical Notes

Safety and emissions

■

Listed: UL 1950 Information Technology Equipment.

■

CSA certiﬁed: CSA Standard C22.2 No. 950–M 89, Safety of

Information Technology Equipment, Including Electrical Business

Equipment.

■

TÜV licensed: IEC 950 and EN60950.

Class B compliant computing device pursuant to sub-part J of Part

15 of FCC rules.

■

Conforms to EC EN55022.

A-10

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Appendix

Expanding Your

Printing System

Customizing your printer

Tektronix offers upgrade and accessory kits to expand your printer’s

capabilities. To order upgrade kits, refer to the supplies information sheet

that was shipped with the printer and contact your local dealer or Tektronix

ofﬁce. In the United States, call Tektronix at 1-800-835-6100.

Extended features upgrade

In its standard conﬁguration, the Phaser 300X offers 39 fonts and 10 Mbytes

of RAM, with 14 or 22 Mbytes optional. With the Extended Features option,

the Phaser 300X offers 22 Mbytes of memory, which increases general printer

performance, PostScript processing performance, and throughput. The

increased memory allows full Tabloid-bleed images on 12 x 18 in. media.

The Extended Feature option also adds Ethernet connectivity as well as

PhaserMatch, a custom proﬁler tool for Macintosh and PC platforms.

PhaserMatch allows users to adjust printed colors for excellent accuracy and

consistency. Included is an interactive, on-screen tutorial for the Macintosh.

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Expanding Your Printing System

Upgrades kits

Z300X/B

Extended Features option.

4690F4M:

4-Mbyte SIMM for adding memory. For more information

about adding memory, see “Advantages of adding memory”

on page B-3.

4680FP1:

Ethernet port upgrade kit; a SIMM that adds Ethernet

hardware with EtherTalk and Novell protocols.

Note

The startup page reports how much memory is installed in the

printer. For more information on upgrades, contact your local

Tektronix dealer.

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Expanding Your Printing System

Advantages of adding memory

The printer has 10 Mbytes of standard memory. You can upgrade the printer

memory to 22 Mbytes by purchasing memory in 4-Mbyte SIMMs.

In general, more memory means improved imaging performance,

improved network performance, high-resolution printing, and PCL5

emulation. Expanding printer memory also provides more storage for

downloadable fonts.

■

14 Mbytes total: Provides additional input buffer memory.

Allows you to print Tabloid-size bleed images on Tabloid Extra

(12 x 18 in.) paper. The additional memory is required if you want

maximum print area on Tabloid Extra paper. It is also required for

Finepoint Sharpening.

■

18 Mbytes total: Provides additional input buffer memory and

faster image processing.

22 Mbytes total: Provides additional input buffer memory and

faster image processing; allows you to use PCL5 emulation; and

enables full-Tabloid bleed images on Tabloid Extra (12 x 18 in.)

media. PhaserMatch color proﬁler requires 22 Mbytes.

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Expanding Your Printing System

PhaserPrint

For printing in Unix environments, Tektronix offers PhaserPrint™.

PhaserPrint provides fast raster ﬁle and screen copy printing to Tektronix

color printers. PhaserPrint also provides a graphical user interface for

push-button control of Tektronix printer features. PhaserPrint works with

the workstation’s native spooling system to print PostScript ﬁles and raster

ﬁles in the Sun Raster Format (SRF), xwd, SGI RGB, and other formats.

Refer to “Printing from a workstation” on page -16 for more information.

Note

To order PhaserPrint, use Tektronix order number 4690F20.

PhaserSym

For printing in VMS environments, Tektronix offers PhaserSym™.

PhaserSym is a VMS print symbiont for DEC OpenVMS VAX, and DEC

OpenVMS AXP machines. PhaserSym facilitates communication between

VMS hosts and Tektronix Phaser printers. PhaserSym requires that the

Phaser printer include Ethernet support.

Note

To order PhaserSym, use Tektronix order number 4690F41.

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Expanding Your Printing System

Adding a hard disk for font storage

You can connect one or more Small Computer System Interface (SCSI)

external hard disks to the printer for additional font storage. When you

download a font to an external disk, the font remains there until you remove

it. In general, any disk that works with a LaserWriter NTX works with

this printer.

You can order a 2.1 Gbyte external SCSI hard disk from Tektronix.

Order number is Z350DSK.

To connect an external disk you need these items:

■

A SCSI peripheral cable for each disk. The printer uses a

high-density SCSI-II connector for connection to an external font

storage hard disk. Standard SCSI-II cables are available from

Tektronix; refer to “Interface cables and Ethernet adapters” on

page 4.

One SCSI cable terminator, unless your disk has an internal

terminator.

The printer can support up to seven external disks. When connecting a hard

disk to the printer, follow these guidelines:

Initialization Unless the disk is already formatted for operation with a

PostScript printer, you have to initialize (format) the disk after connecting it

to the printer. The Phaser 300X diskettes contain utility ﬁles to help you

initialize the disk and download fonts to it. Refer to the Phaser 300X Drivers

and Utilities Printing Reference for instructions on how to use the utility ﬁles.

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Expanding Your Printing System

SCSI ID number The printer’s SCSI number is 7. Valid ID numbers for the

external disk are 0 through 6.

Termination The printer has an internal terminator.

Start-up ﬁle You may load a start-up ﬁle called Sys/Start onto your external

disk. When you turn on the printer, it executes that ﬁle if the printer’s rear

panel Switch 5 is in the down position. When Switch 5 is in the up position,

the ﬁle does not execute.

Note

If the Sys/Start ﬁle contains an error, the printer ignores the

remainder of the ﬁle and may not start up as you expect it to.

Multiple disks The printer can support up to seven external disks. When

you have more than one disk connected to the printer, follow these

guidelines.

■

You must turn on the disks before you turn on the printer.

Each disk must have a unique SCSI ID number. Do not turn on the

printer or disk until each disk has a unique number.

■

The printer must always be at one end of the chain with a

terminator at the other end.

Only one disk can contain a Sys/Start ﬁle.

B-6

Phaser 550 Color Printer

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Expanding Your Printing System

Connecting one disk

Turn off the computer, printer, and external disk before you connect or

disconnect a SCSI cable.

1. Printer with a built-in SCSI terminator

2. SCSI port

3. External disk SCSI port

4. Terminator (not required if the disk has a built-in terminator).

3 4

SCSI

Reset

Extended

Diagnostics

Power Up

Skip

Startjob

Run

Metric

Paper Size

1200

Baud Rate

Blue Press

Color Adjust

PXi

Serial

(RS-232)

Run

American

Variable

Off

LocalTalk™

Not Installed

Status

Ethernet®

Parallel

SCSI Disk

8344-04B

User Manual

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Expanding Your Printing System

Connecting multiple disks

Turn off the computer, printer, and external disk before you connect or

disconnect a SCSI cable.

1. Printer with a built-in SCSI terminator

2. SCSI port

3. External disks

4. Terminator (not required if the end disk has a built-in terminator;

the middle disk must not have an internal terminator).

SCSI

Reset

Extended

Diagnostics

Power Up

Skip

Startjob

Run

Metric

Paper Size

1200

Baud Rate

Blue Press

Color Adjust

PXi

Serial

(RS-232)

SCSI Disk

Run

American

Variable

Off

LocalTalk™

Status

8344-5A

B-8

Phaser 550 Color Printer

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Appendix

Moving Your Printer

After turning the printer off, T e ktronix recommends that you let the printer

cool down for a minimum of 20 minutes before moving it. This provides

sufﬁcient time so that the ink inside the printer has time to solidify.

Caution

Failure to allow enough cooling time for the ink to solidify can

result in ink spills that may damage the printer’s internal

components.

Keep the printer level as you move it. If you move the printer a long

distance (transport it in a car or airplane), replace the shipping block to

protect the printhead and empty the waste bin. See the topics “Emptying

the waste bin” on page -5 and “Reinstalling the shipping block” on page C-2

for details.

User Manual

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Moving Your Printer

Reinstalling the shipping block

Warning The printhead remains hot for a while after you turn the

printer off. To avoid injury, wait at least 20 minutes after

turning the printer off before you do the following procedure.

Refer to the drawing on the opposite page while following these steps.

1. Pull the wire (A) to move the printhead (B).

2. Push the tail piece (A) down and clip the bottom of the shipping

block (B) to the rail.

3. Slide the shipping block toward the printhead (A). Firmly attach

the shipping block to the printhead. Place the shipping block

tightly (B) against the printhead.

30987-1

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Phaser 300X Color Printer

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Moving Your Printer

4. Press the tab (A) up, then push the printhead past the post (B).

5. Install the shipping block as shown.

6. Secure the red label to the shipping block with masking tape.

7. Close the cover.

30987-2

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Moving Your Printer

Changing line voltage

If you move the printer to a country that uses a line voltage different from

the printer’s factory setting, you can change the line voltage to the

appropriate setting by using the line voltage selector switch.

Warning Unplug the printer before changing the line voltage selector

switch. For your safety, do not remove the cover from the

printer. The line voltage selector switch is located next to the

On/Off switch.

Also, the new location may require a different power cord and fuse; see your

dealer for details.

1. Line voltage selector switch.

8873-18

C-4

Phaser 300X Color Printer

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Appendix

Regulatory Information

Declaration of conformity

Tektronix, Inc.

Color Printing and Imaging Division

P.O. Box 1000

Wilsonville, Oregon 97070-1000 U.S.A.

declares, under our sole responsibility, that the product

Phaser 300X

to which this declaration relates, is in conformity with the following

standard(s) or other normative document(s):

For the

EN55022:1986

Limits and Methods of measurement of radio

interference characteristics of Information

Technology Equipment. Class B level.

For the

Disturbances in supply systems caused by

EN60555-2:1986 for the black ink sticks appliances and similar

electrical equipment. Part 2: Harmonics.

For the

Electromagnetic compatibility Generic immunity

EN50082-1:1992 standard Part 1: Residential, Commercial and Light

Industry.

IEC801-2:1984

IEC801-3:1984

IEC801-4:1988

Following the provisions of the Electromagnetic Compatibility Directive

89/336/EEC.

For the

EN60950

Safety of Information Technology Equipment

including Electrical Business Equipment.

Following the provisions of the Low Voltage Directive 73/23/EEC.

User Manual

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Regulatory Information

Canadian EMC (Electromagnetic Compatibility)

regulatory standards

■

This digital apparatus does not exceed the Class B for radio noise emissions from

digital apparatus set out in the Radio Interference Regulations of the Canadian

Department of Communications.

■

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les

limits applicables aux appareils numériques de la classe B prescrites dans le Règlement

sur le brouillage radioélectrique édicté par le ministere des Communications du

Canada.

FCC Class B warning (for 115 VAC equipment)

The equipment described in this manual generates and uses radio frequency

energy. If it is not installed and used properly in strict accordance with

Tektronix’ instructions, it may cause interference with radio and television

reception.

This equipment has been tested and found to comply with the limits for a

Class B veriﬁed digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a commercial environment. Operation of this equipment in a

residential area is likely to cause harmful interference, in which case the user

will be required to correct the interference at his own expense.

Changes or modiﬁcation not expressly approved by Tektronix can affect

emission compliance and could void the user’s authority to operate this

equipment.

Warning Changes or modiﬁcations not expressly approved by Tektronix

can affect emission compliance and voids the user’s authority

to operate this product.

D-2

Phaser 300X Color Printer

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Regulatory Information

Material Safety Data Sheets

Proper management of environmental resources protects the well-being of our employees, customers,

shareholders, and the communities we are a part of worldwide.

Tektronix establishes and maintains sound environmental management practices to accomplish this goal

and to assure compliance with the laws, regulations, and orders of the responsible governmental

authorities wherever Tektronix and its subsidiaries operate.

Tektronix, Incorporated is complying with government regulations by providing Material Safety Data

Sheets for our products.

Color Printing and Imaging Division

Tektronix, Incorporated

Section I — Product identiﬁcation

■

Trade name and Tektronix part number:

ColorStix Solid Ink — Black016-1123-00

ColorStix Solid Ink — Cyan016-1124-00

ColorStix Solid Ink — Magenta016-1125-00

ColorStix Solid Ink — Yellow016-1126-00

■

CAS number: Not applicable — mixture.

Product class: Solid-ink formulation.

Ingredients:

Fatty amide waxes

Rosin ester

Phthalate Ester

Black, cyan, magenta, or yellow dye

Hazard ingredients: None (Per OSHA Hazard Communication Standard)

Section II — Emergency and ﬁrst aid

General information: This product is a waxy solid and should not pose health hazards when used as

intended.

Eye: Contact unlikely. Flush affected area thoroughly with water. If irritation develops, consult a

physician.

Skin contact: Irritation unlikely; contact a physician if irritation develops and persists.

Inhalation: Not a likely route of entry.

Ingestion: Practically nontoxic as deﬁned by the publication Fundamentals of Toxicology by Anderson and

Scott, 1981.

Section III Toxicology and health information

TLV/PEL: None established. This product is not considered to be a hazardous chemical and can be

considered an “article“ as deﬁned in 29 CFR 1910.1200.

Eye: Contact unlikely, but could cause irritation.

Skin contact: Irritation unlikely based on test results.

Inhalation: Not a likely route of entry.

Ingestion: Might result in gastric disturbance. Practically non-toxic.

Acute toxicological properties: Based on published LD₅₀(rat) data for ingredients; LD₅₀(rat) of mixture

> 5g/kg. (Practically nontoxic)

Human patch test: Passed for irritation from long-term skin exposure.

User Manual

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Regulatory Information

Section IV — Physical data

Appearance and odor:

Waxy solid, no odor. Black, blue (cyan), red

(magenta), or yellow.

Not applicable.

Boiling point:

Vapor pressure:

Speciﬁc gravity:

Negligible.

Approximately 0.93.

Section V — Fire and explosion data

Flash point:

Approximately 240° C (464° F).

No data available.

Flammable limits:

Extinguishing media:

Special ﬁreﬁghting procedures:

Unusual ﬁre and explosion hazards: None.

Dry chemical, water, or CO₂.

None.

Section VI — Reactivity data

Stability: unstable ___ stable XXX.

Hazardous decomposition products: Information not available.

Incompatibilities (materials to avoid): None.

Hazardous polymerization: Will not occur.

Section VII — Special protection information

Respiratory protection:

Eye protection:

Protective gloves:

Not applicable.

Section VIII — Special precautions

Handling and storage:

Conditions to avoid:

None.

High temperatures.

Section IX — Spill, leak, and disposal procedures

Spill or leak: Not applicable.

Disposal: This product is not a hazardous waste as speciﬁed in 40 CFR 261. Dispose in accordance with

all federal, state, and local regulations.

Section X — Other regulatory information

TSCA: “Tektronix has a Low Volume Exemption under the Toxic Substances Control Act for the dye in

the magenta ink stick. The magenta ink stick may be used only for commercial hot melt ink applications.

We certify that all other components of these products are included in the Toxic Substances Control Act

Chemical Substances Inventory as veriﬁed by our suppliers.“

SARA: Not reportable.

CERCLA: No reportable quantity for this material.

RCRA: TCLP below hazardous waste levels set by EPA.

DOT: Not regulated.

NMFC: 101760 Sub. 3 - Ink, Printing, N.O.I., Class 55.

Original Preparation Date: 11/2/93 R.C.

Tektronix, Incorporated

P.O. Box 500

Chemical Documentation

Mail stop 55-769

Beaverton, Oregon 97077

Printer information: 1-800-835-6100

MSDS information: (503) 627-7255

Emergency: (503) 627-7255

D-4

Phaser 300X Color Printer

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Index

Color Control Strip feature 1-3, 3-23

color correction 1-3, 3-4, 3-6,

3-8, 3-14, 3-22

accessories, ordering 5-1, B-1

adding ink 4-2

adding memory B-3

color sampler charts 3-23

PhaserMatch 3-22

switches 3-22

Adobe IntelliSelect 3-40, 3-41

Adobe Photoshop 3-20

Adobe PostScript driver 3-8

alcohol, pre-soaked cloth 4-10

AppleTalk zones A-4

ASCII ﬁles, printing 3-16

automated information systems

3-18, 3-19, 6-1, 6-2

utility ﬁle 3-22

color correction modes

Commercial 3-22

Euroscale 3-22

Simulate Display 3-22

SWOP 3-22

Use Printer Settings 3-22

Vivid Blue 3-22

automatic language selection 3-40, 3-41

color correction switches 3-22, 7-6

color sampler charts 3-23

ColorStix ink 1-4, 4-2, 5-1

COM port, setting up 2-19

Commercial Press color correction 3-14

conﬁguration page, generating A-2

connections

baud rate 2-12

BBS (Bulletin Board System) 2-17

black and white 6-25

buttons

CLEAN PRINT HEAD 2-15, 7-2

front panel 2-15

TEST PRINT 2-15, 7-2

Ethernet 2-10

LocalTalk 2-8

parallel 2-11

serial 2-12

copy count A-3

Customer Support Hotline 6-1

cables, ordering 5-4

CD-ROM

drivers and utilities 2-17

installing software 2-17

PANTONE Colors 1-3

change front panel language 2-15

change fuser wiper 4-4

changing languages 3-40

Chooser, printer doesn't appear 6-20

CLEAN PRINT HEAD 7-2

CLEAN PRINT HEAD button

how to use 6-13

default printer port settings 3-40

desktop printers, QuickDraw GX

printing from 3-15

device type A-4

diskettes, drivers and utilities 2-17

DOS

MODE command 2-18, 2-19

printing from 3-10

cleaning

downloading fonts 3-38

paper jams 4-8

paper tension blade 4-15

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drivers

using

getting help 6-1

grade, papers 3-24

grain, paper 3-27

Macintosh 3-14

Windows 3.1 3-8

Windows 95 3-4, 3-6, 3-8

HAL, automated fax system 6-1, 6-2

telephone number and instructions 6-2

hard disk B-5

EasyCopy/X, workstation software 3-18

empty the waste bin 4-5

Enhanced print-quality mode 3-21

envelopes 3-35

connecting multiple disks B-8

connecting single disk B-7

guidelines for multiple disks B-6

Sys/Start ﬁle B-6

error codes 6-3

ERROR indicator 7-3

head convergence 6-8

correcting 6-10

Ethernet 2-10

connecting 2-10

problems 6-20

setting 6-8

Hewlett-Packard Graphics Language

(HP-GL) 1-2, 3-40

setting parameters 3-43

using 3-40

Highly Automated Library 3-18, 3-19

EuroHAL, automated fax system 6-1, 6-2

Euroscale Press color correction 3-14

Extended Features option 1-1, B-1

PCL5 3-42

PhaserMatch™ color proﬁler 3-22

image area 1-4

indicators

features 1-1

Color Control Strip 1-3, 3-23

Finepoint Sharpening 3-21

PhaserMatch™ color proﬁler 3-22

Finepoint Sharpening 3-21

fonts 1-2

ERROR 7-3

POWER 7-3

rear panel 7-6

ink 4-2

ColorStix ink sticks 1-4, 5-1

cover 7-3

INK LEVEL 4-2

ink level icons 7-2

ink sticks 4-2

load level 7-3

loading 4-2

downloading 3-38

resident typefaces 3-37

TrueType 3-38

front panel 7-2

buttons 2-15

change language 2-15

messages 6-3

purging 6-13, 6-14

ink sticks 1-4, 5-1

Utilities mode 2-15

ftp server 6-1

fuser wiper, changing 4-4

Index-2

Phaser 300X Color Printer

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installation 2-17

at a glance 2-1

Macintosh printer driver

Page Setup dialog box 3-14

Print dialog box 3-14

TekColor Options dialog box 3-14

Macintosh screen fonts, install 3-39

maintenance, schedule 4-1

manual feed 3-4, 3-6, 3-8, 3-14, 3-34

envelopes 3-35

connecting the printer 2-7

setting up DOS computer ports 2-19

setting up the printer 2-6

installing

printer software 3-8

screen fonts 3-39

IntelliSelect 3-41

Internet access 6-1

inventory 2-2

isopropyl alcohol 4-10

paper 3-35

transparencies 3-36

margins 3-28

media 3-24

media switch 2-6

memory

jams, clearing 6-5

advantages of adding B-3

Extended Features option 1-3, B-1

image area 1-4, B-1

landscape orientation 3-30

languages, front panel 2-15

large paper, loading 3-34

leave printer on 2-14

line voltage, changing C-4

loading ink 4-2

memory upgrades B-3

Microsoft Windows NT PostScript printer

driver, updating 3-10

missing lines on print 6-13

MODE command 2-18, 2-19

setting up ports 2-19

loading paper 2-4, 3-32

letterhead 3-33

Monochrome color correction 3-14

moving the printer C-2

manual feed 3-34

paper trays 3-32

small paper 3-35

three-holed paper 3-33

loading transparencies 3-36

LocalTalk

network option 2-10

network problems 6-20

No color correction 3-14

NT, Windows NT PostScript printer driver,

updating 3-10

cables and termination 2-8

connecting 2-8

problems 6-20

number of prints made A-3

LPT port, setting up 2-19

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parallel port

connecting 2-11

MODE command A-5

signals A-5

PCL5 1-2, 3-38, 3-40, 3-42

printing 3-42

on/off switch 2-14

online services 6-1

options

Extended Features 1-1, B-1

PCL5 3-38

Phaser 300X CD-ROM 2-17

Phaser 300X diskettes 2-17

color correction 3-23

PhaserMatch™ color proﬁler 1-1, 1-3, 3-22

PhaserPrint B-4

order number B-4

PhaserSym

capabilities B-4

order number B-4

software for workstations 3-18

platforms 3-1

portrait orientation 3-30

ports

ordering cables 5-4

ordering supplies 1-4, 5-1

cleaning 5-1

orientation

landscape 3-30

paper 3-30

portrait 3-30

output tray

installing 2-5

Page Setup dialog box 3-14

PANTONE Colors 3-19

paper 3-24

computer 2-19

printer 2-7

printer speed 2-10

dimensions 3-25

grade and ﬁnish 3-24

grain 3-27

input method 3-25

recycle 3-24

size 3-25

thickness 3-25, 3-26

weight 3-26

setting up 2-18, 2-19

PostScript 3-40

PostScript Header

Windows 3.1 driver 3-9

Windows 95 driver 3-5, 3-7

POWER indicator 7-3

power on printer 2-14

Premium print-quality mode 3-21

pre-soaked alcohol cloth 4-10

print area 3-28

what you can use 3-24

paper jams 4-8

cleaning 4-8

clearing 6-5

print count A-3

paper sizes 1-4, 3-25

paper tension blade, cleaning 4-15

paper trays 3-32

parallel

Print dialog box 3-14

print features, selecting 3-21

print quality 3-4, 3-6, 3-8, 3-14

Printer Command Language 1-2, 3-40, 3-42

connection 2-11

printer port A-5

Index-4

Phaser 300X Color Printer

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printer drivers

using

rear panel indicators 7-6

rear panel switches 2-6, 2-12, 3-22

color correction 3-22

media, US or Metric 3-28

recycle paper 3-24

Macintosh 3-14

Windows 3.1 3-8

Windows 95 3-4, 3-6, 3-8

printer languages 3-41

reinstalling the shipping block C-2

removing the shipping block 2-3

resident typefaces

HP-GL 3-40

PCL5 3-40

PostScript 3-40

switching 3-41

PCL5 3-37

PostScript 3-37

printer name A-4

printer ports 2-7

parallel A-5

printer service 6-1

screen fonts

printer software, installing 3-8

printer standby modes 6-23

printer status display 7-2

printer, paper jams 4-8

PRINTER.INF, updating Windows NT

driver 3-10

printing menu, QuickDraw GX printer driver

Start Print Queue command 3-15

Stop Print Queue command 3-15

print-quality modes 3-21

problems

installing 3-39

Macintosh 3-39

SCSI disk B-5

connecting multiple disks B-8

connecting single disk B-7

guidelines for multiple disks B-6

initialization B-5

Sys/Start ﬁle B-6

SCSI port 2-7

ID number B-6

termination B-6

select a port (DOS) 2-18

selecting print-quality mode 3-21

serial connection 2-12

serial port 2-19

LocalTalk 6-20

network 6-20

print quality 6-13

wrinkled edges 6-22

purge ink 6-13

connecting 2-12

signals A-8

set margins 3-28

setting up PC ports (DOS) 2-18

shipping block

reinstalling C-2

removing 2-3

Simulate Display color correction 3-14

size, paper 3-25

small paper 3-35

QuickDraw GX printer driver

printing from

GX-aware applications 3-15

non-GX aware applications 3-15

printing menu

Start Print Queue command 3-15

Stop Print Queue command 3-15

smaller print size than expected 6-24

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solid ink 1-1

Standard print-quality mode 3-21

startup page 6-28

disable 2-14

supplies, ordering 1-4, 5-1

switches

Vivid Color color correction 3-14

waste bin 4-5

weight, paper 3-26

Windows 3.1 driver

Features tab 3-8

baud rate 2-12

color correction 3-22

media 2-6

Job Control tab 3-9

Paper tab 3-8

PostScript header 3-9

PostScript tab 3-9

SWOP Press color correction 3-14

Sys/Start ﬁle B-6

using 3-8

TekColor Dynamic Correction 1-3, 3-22

Tektronix Bulletin Board Service (BBS) 6-1

Tektronix Bulletin Board System (BBS) 2-17

TEST PRINT button 7-2

Windows 95 driver

Details tab 3-4, 3-6

Device Options tab 3-5, 3-7

Graphics tab 3-4, 3-6

Paper tab 3-4, 3-6

PostScript Header 3-5, 3-7

PostScript tab 3-5, 3-7

timeouts 3-4, 3-6, 3-8

using 3-4, 3-6, 3-8

wiper, cleaning 4-20

workstation software

EasyCopy/X 3-18

PhaserPrint 3-17, B-4

PhaserSym 3-18

test print, printing 2-16

thickness, paper 3-26

timeouts, Windows 95 driver 3-4, 3-6, 3-8

Transmission Retry, Windows 3-4, 3-6, 3-8

transparencies, loading 3-36

trays, paper, selecting 3-4, 3-6, 3-8, 3-14

TrueType fonts 3-38

turn on printer 2-14

Use Printer Setting color correction 3-14

used ink 4-5

World Wide Web

home page address 6-1

printer information 3-18, 3-19

wrinkled edges on the print 6-22

using EuroHAL 6-1

Utilities mode 2-15, 7-2

menu structure 7-4

zones A-4

Index-6

Phaser 300X Color Printer

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