TRENDnet Security Camera TVIP322P User Manual

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TV-IP322P  
TRENDnet User’s Guide  
Product Overview  
Features  
The SecurView Pro Outdoor PoE Megapixel Day/Night Internet Camera, model TV-  
IP322P, provides powerful Megapixel night vision in complete darkness for up to 20  
meters (66 feet).  
This camera is outdoor installation ready with an IP66 rated weather proof and vandal  
proof outdoor enclosure. No need to install this camera near a power source, power and  
data are received through a single Ethernet cable using Power over Ethernet (PoE)  
technology.  
TV-IP322P  
Record 1280 x 1024 pixel (SXGA) H.264 video at up to 15 frames per second (fps) or 640  
x 480 pixel (VGA) resolution at up to 30 fps. Manage up to 32 TRENDnet cameras with  
the included complimentary camera management software. Advanced features include  
motion detection recording, email alerts, scheduled recording sessions, H.264/MPEG-4  
image compression, 3GPP support, Samba client support, Input/Output ports to  
network to alarm systems, date-and-time and other text overlays, mask overlays to  
conceal sensitive areas, and digital zoom. A wall/ceiling mounting kit is included and a  
sun visor shields the camera from direct sunlight.  
Package Contents  
TV-IP322P  
Quick Installation Guide  
CD-ROM (Utility &User’s Guide)  
GPIO Connector (2 pcs)  
Spiral Cable Wrap  
Network cable (1.5m / 5ft)  
Desiccant*  
Power adapter (12V DC, 1.5A)  
Camera mounting kit**  
*
TRENDnet’s Mobile APP supports iPhone®, iPad®, iPod® Touch and  
Android. Search for SecurView Mobile from iTunes® or Google Play™.  
For future updates, please check www.trendnet.com/App for details.  
Note: If any package contents are missing or damaged, please contact the retail store,  
online retailer, or reseller/distributor that the item was purchased.  
** Monitoring multiple cameras may required a high performance CPU  
*
The camera provides two packs of desiccant: one pack is pre-installed inside the camera  
compartment before shipment; the extra pack is provided for replacement while you open  
the back cover in the future.  
** The provided screws included: (a) screws and washers for assembling the camera shield; (b)  
expansion screws for mounting the camera to the wall.  
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Product Hardware Features  
Camera Overview  
Shield  
Camera Connectors  
Lens  
Camera Connectors  
Power  
Connector  
Speaker Microphone GPIO  
Out In  
Ethernet /PoE  
Port  
Port  
Power: Connects the power adapter to supply power to the camera.  
Speaker Out: Connects an external audio device (such as the active speaker) to  
deliver sound via the camera.  
Camera Stand  
Microphone In: Connects an external microphone to receive the on-the-spot  
sound where the camera is installed.  
Shield: It is used to protect the camera for the inclement weather. Several  
GPIO Port: Connects the external device that features additional controlling  
function, such as motion detection, event triggering, alarm notification, and a  
variety of external control functions.  
screw holes positions on the shield allows user to the shield forward/backward  
for the need.  
NOTE: Connected the external GPIO adapters before connecting to the external device to  
GPIO port.  
Lens: There are four IR lens for this camera.  
Camera Stand: the mounting stand to hold the camera.  
Ethernet/PoE Port: Plugs the provided network cable to connect to your local  
area network (LAN). If you are using the PoE, you must have the network cable  
connect to your PoE switch or PoE Injector.  
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Application Diagram  
Installation  
Hardware Installation  
1. Use the included drill template to drill three mounting holes on the desire location  
and hammer the plastic anchors into the holes.  
2. Secured the provided screws to the camera.  
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3. Assemble the sun visor to the camera by using the provided screws and washers.  
5. Align the mounting bracket to the anchors that you hammer on step 1, and  
then use the provided screws to secure it. Secure the camera to the mounting  
bracket.  
6. Adjust the swivel ball on the mounting bracket to desired position.  
4. Assemble the camera mounting bracket to the camera by using the provided  
screws and washers.  
7. The camera hardware installation is now completed.  
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Hardware Feature  
3. Replace the back cover and then screw the three screws.  
Camera Focus:  
Open the front cover and adjust the lens focus by turning the lens ring slowly in either  
clockwise or counter clockwise direction.  
SD Slot  
Lens  
Waterproofing  
The camera is designed featuring waterproof. However, you need to protect the  
connectors from water soak. For example, you can tape the junction points of the  
connectors while you connect the cables or purchase a weatherproof cable/power cord  
protector.  
SD Card Slot  
The camera provides a SD card slot that allows you to install the memory card (not  
included in the package) to store files.  
To install the memory card:  
1. Remove the back cover of the camera by unscrewing the three screws.  
2. Locate the SD card slot inside the camera, and then insert the memory card into the  
slot.  
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Camera Installation  
3. Write down the MAC address of your camera.  
1. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate  
the Auto-Run program.  
4. If using PoE, please skip to the next step. For non-PoE user, please plug and  
connect the power adapter to the camera. Please wait for 60 seconds for the  
camera to boot up.  
2. Click the Install Camera.  
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5. Connect a network cable to the camera’s network port and then to your  
network. If you are using PoE, please ensure the cable is connected to a PoE  
switch or PoE injector.  
7. The founded cameras will show on the screen. The camera already selected by  
default if you have only one camera installed. If you have more than one  
camera in the same Network, you will need to identify the camera by the MAC  
address.  
6. Wait while camera is searching.  
8. Type in the Password. The password is “admin” by default. We strongly  
suggested changing the camera’s password. The Change Password option is  
enable by default.  
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9. Click here on the screen to access the camera now or click Next button for later  
accessing. If you will access the camera later and the DHCP mode was selected,  
you will need to run Camera Finder (IPSetup) utility as described in next  
section.  
Starting Camera Finder (IPSetup)  
The camera comes with a conveniently utility, IPSetup, which is included in the  
Installation CD-ROM, allowing you to search the camera on your network easily.  
1. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate  
the Auto-Run program. Click the Camera Finder (IPSetup from the Auto-Run  
menu screen.  
10. Click Finish to exit the program or click Home return to the main screen.  
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2. Click Install  
4. After installing the IPSetup utility, the application is installed to your computer,  
and creates a folder in Start\Program\TRENDnet\IPSetup.  
5. Click Start>Programs>TRENDnet>IPSetup, and then click IPSetup.  
6. The IPSetup window will appear. It will search for the cameras within the same  
network.  
3. Click Finish.  
Camera Display Area  
-
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-
Camera Display Area: By default, the IP setting on the Camera is set to DHCP.  
If you have DHCP server, the camera will automatic get the IP address from  
DHCP server. If you do not have DHCP server on your network, it will show the  
default IP as 192.168.10.30. Double click the IP address; it will link to camera’s  
web configuration page.  
Configuration  
Viewing Camera Basic Function  
Open the Web browser on your computer (example showed in the User’s Guide is based  
on the Internet Explorer). Type the default IP address (192.168.10.30) or the IP address  
found by IPSetup in the Address bar, and then press Enter.  
-
-
Access Camera: Click this button to go to camera’s web configuration page.  
Change IP: Click this button to bring up the following window. It allows you to  
change the IP Address. You can select either Static IP or click DHCP. Then,  
enter the Administrator ID & Password. By default the ID/Password is: admin.  
When complete, click Change.  
When the login window appears, enter the default User name (admin) and Password  
(admin) and press OK to access to the main screen of the camera’s Web Configuration.  
NOTE: If you are initially access to the camera, you will be ask to install a new plug-in  
for the camera. Permission request depends on the Internet security settings of  
your computer. Click Install or Yes to proceed.  
-
-
Search: Click this button to search the connected cameras in the same network  
Exit: Click this button to exit the program.  
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After you login into the Web Configuration of the camera, the main page will appear as  
below:  
Compression Buttons: Select to transmit and record the video using H.264, MPEG4,  
or MJPEG compression.  
Function Buttons:  
Manual Record allows you manually record and save a video clip*.  
  
  
  
Snapshot allows you to capture and save a still image*.  
Browse allows you to assign the destination folder to store the video clips and  
still images*.  
  
  
Talk allows you to speak out through the camera. Please note only one user is  
allowed to use this function at a time.  
Listen allows you to receive the on-site sound and voice from the camera.  
Multicast allows you to change the camera’s transmission type on multicast.  
Live View: The Live View Image window displays the real-time image of the  
connected camera.  
The current compression mode of image is displayed above the Live View  
Image window.  
Click the Zoom In buttons (  
for SXGA ) or (  
for  
VGA/QVGA/QQVGA/720p) above the Live View Image window to zoom in the  
live view image by 1x, 2x, 3x, 1/2, 1/4, or full screen  
The Main screen of the Web Configuration provides you with many useful information  
and functions, including:  
Camera Information: Displays the camera’s location and the current date & time.  
The information can be modified in the Web Configuration.  
Live View/Setup Switch:  
Click the  
button to configure the camera.  
Click the  
view image.  
button to return to the Main screen to view the live  
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* If you are using Microsoft 7/Vista platform, you may not be able to find the recorded  
files by Snapshot or Manual Record. You will need to disable the protected mode of  
Security in the IE browser before recording a video file or taking a snapshot.  
Configuring the Camera Setting  
To configure the camera, click  
Configuration. The Web Configuration will start from the Basic page.  
on the Main screen of Web  
Please follow the below steps:  
1. Open IE Browser  
2. Select ToolsInternet Options  
3. Select Security  
4. Uncheck the ”Enable Protected Mode” then press OK  
The Web Configuration contains the settings that are required for the camera in the left  
menu bar, including Smart Wizard, Basic, Network, Video/Audio, Event Server, Motion  
Detect, Event Config, Tools, RS-485, SD Card, and Device Info.  
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Smart Wizard  
The camera’s Smart Wizard lets you configure your camera easily and quickly. The  
wizard will guide you through the necessary settings with detailed instructions on each  
step.  
IP Setting  
Select the IP setting according to your network: DHCP, Static IP, or PPPoE.  
To start the wizard, click Smart Wizard in the left menu bar.  
Camera Setting  
By default, the camera name is set as model number. Change the name if  
necessary. Enter the location and administrator password twice.  
Email Settings  
Enter the required information to be able to send email with image.  
For example, myserver.com. If you are using a free mail service (e.g. Google  
Gmail®, Yahoo®, Hotmail®), please enter the SMTP server address and the  
corresponding information (SSL and/or STARTTLS) from the service provider.  
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Confirm Settings  
Basic  
The last step shows the configuration of your camera. When you confirm the  
settings, click Apply to finish the wizard and reboot the camera. Otherwise,  
click Prev to go back to the previous step(s) and change the settings; or click  
Cancel to end the wizard and discard the changes.  
The Basic menu contains three sub-menus that provide the system settings for the  
camera, such as the Camera Name, Location, Date & Time, and User management.  
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Basic >> System  
Basic >> Date & Time  
Basic: This item allows you to assign the camera name and location information.  
Date & Time: Enter the correct date and time for the system.  
-
Camera Name: Enter a descriptive name for the camera, which is helpful  
to identify the camera easily while multiple cameras are connected within  
the network.  
-
-
-
-
TimeZone: Select the proper time zone for the region from the pull-down  
menu.  
Automatically adjust clock for daylight saving time changes: select this  
option for daylight saving  
Synchronize with PC: Select this option and the date & time settings of the  
camera will be synchronized with the connected computer.  
Synchronize with NTP Server: Select this option and the time will be  
synchronized with the NTP Server. You need to enter the IP address of the  
server and select the update interval in the following two boxes.  
Manual: Select this option to set the Date and Time manually.  
-
-
Location: Enter a descriptive name for the location where is monitored by  
the camera.  
Language Default: Select the displayed language as default.  
Indication LED: This item allows you to set the LED illumination as desired.  
There are two options: Normal and OFF.  
IR CUT & IR LED: The camera features ICR function (IR CUT Filter) and IR LED,  
allowing you to capture clear image when environment light changed.  
-
-
IR CUT Control: Set the ICR function (IR CUT filter) for the camera: Auto  
mode or Off mode.  
In Auto mode, the lens filter will be switched automatically to capture  
black and white image when the change of environment light is detected  
by the camera’s light sensor.  
-
IR LED: Enable or disable the camera’s IR LED manually by selecting ON or  
OFF.  
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Basic >> User  
NOTE: The “General User” is allowed to access the camera and control the Function  
buttons on the Main screen of the Web Configuration.; the “Guest” can only view the  
live view image from the Main screen while accessing the camera. Only the  
“Administrator” is allowed to configure the camera through the Web Configuration.  
Direct Video Stream Authentication:  
To steam the video directly without going through the configuration page, you  
can access it via Internet.  
-
Enable: User needs to enter user name and password to stream the  
camera.  
-
Disable: User can stream the camera without entering the user name and  
password.  
Examples of the direct link to video:  
H.264 Mode  
MPEG4 Mode  
Administrator: To prevent unauthorized access to the camera’s Web  
Configuration, you are strongly recommend to change the default  
administrator password. Type the administrator password twice to set and  
confirm the password.  
MJPEG Mode  
General User  
NOTE: This feature is enabled by default, and for security reason, it is  
recommended to have the feature enabled at all time.  
-
-
User Name: Enter the user’s name you want to add to use the camera.  
Password: Enter the password for the new user. When you are finished,  
click Add/Modify to add the new user to the camera. To modify the user’s  
information, select the one you want to modify from UserList and click  
Add/Modify.  
-
UserList: Display the existing users of the camera. To delete a user, select  
the one you want to delete and click Delete.  
Guest  
-
-
-
User Name: Enter the guest’s name you want to add to use the camera.  
Password: Enter the password for the new guest.  
UserList: Display the existing guests of the camera. To delete a user, select  
the one you want to delete and click Delete.  
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Network  
Network >> Network  
The Network menu contains two sub-menus that provide the networking settings for  
the camera, such as the IP Setting, DDNS Setting, and IP Filter.  
IP Setting: This item allows you to select the IP address mode and set up the  
related configuration.  
-
DHCP: Select this option when your network uses the DHCP server. When  
the camera starts up, it will be assigned an IP address from the DHCP  
server automatically. This is the default IP setting on the camera.  
Static IP: Select this option to assign the IP address for the camera directly.  
You can use IP Setup to obtain the related setting values.  
-
IP  
Enter the IP address of the camera. The  
default setting is 192.168.10.30.  
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Subnet Mask  
Enter the Subnet Mask of the camera. The  
default setting is 255.255.255.0.  
NOTE: If the camera is behind an NAT router of firewall, the suggested to be used is from  
1024 to 65535.  
Default  
Gateway  
Enter the Default Gateway of the camera. The  
default setting is 192.168.10.1.  
Network >> Advanced  
Primary/  
Secondary  
DNS  
DNS (Domain Name System) translates  
domain names into IP addresses. Enter the  
Primary DNS and Secondary DNS that are  
provided by ISP.  
-
PPPoE: Select this option when you use a direct connection via the ADSL  
modem. You should have a PPPoE account from your Internet service  
provider. Enter the User Name and Password. The camera will get an IP  
address from the ISP as starting up.  
NOTE: Once the camera get an IP address from the ISP as starting up, it  
automatically sends a notification email to you. Therefore, when you select  
PPPoE as your connecting type, you have to set up the email or DDNS  
configuration in advance.  
DDNS Setting: With the Dynamic DNS feature, you can assign a fixed host and  
domain name to a dynamic Internet IP address. To set up the DDNS:  
1. Select the Enable option to enable this feature.  
2. Select the Provider from the pull-down list.  
3. Enter the required information in the Host Name, User Name, and  
Password boxes.  
HTTPS  
NOTE: You have to sign up for DDNS service with the service provider before configuring this  
-
Enable: Select this option to enable HTTPS, which is a secure protocol to  
feature.  
provide authenticated and encrypted communication within your network.  
HTTPS Port: Assign a HTTPS port in the text box. The default HTTPS port is  
443.  
-
UPnP: The camera supports UPnP (Universal Plug and Play), which is a set of  
computer network protocols that enable the device-to-device interoperability.  
In addition, it supports port auto mapping function so that you can access the  
camera if it is behind an NAT router or firewall. Select the Enable option to  
enable this feature.  
Bonjour: The devices with Bonjour will automatically broadcast their own  
services and listen for services being offered for the use of others. If your  
browser with Bonjour, you can find the camera on your local network without  
knowing its IP address.  
UPnP Port Forwarding: select this option to have the port forward to router.  
Ports Number  
-
HTTP Port: The default HTTP port is 80.  
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The Apple Safari is already with Bonjour. You can download the complete  
Bonjour for Internet Explorer browser from Apple's web site by visiting  
QoS  
-
Live Video DSCP: Assign the DSCP (DiffServ Code Point) of the stream video  
from the camera.  
-
Live Audio DSCP: Assign the DSCP (DiffServ Code Point) of the stream  
audio from the camera.  
RTSP  
- RTSP Streaming: The camera supports three levels of RTSP access. The  
default RTSP Port is 554.  
Network >> IP Filter  
Disable  
Basic  
RTSP link does not require authentication.  
No username/password required.  
RTSP link prompts for authentication.  
Username/password are transmitted in plain text.  
RTSP link prompts for authentication.  
Username/password are encrypted during data  
transmission.  
Digest  
TRENDnet recommends using RTSP Digest authentication method.  
Disable and basic methods pose security risks. Please verify if your RTSP  
client supports RTSP authentication method selected.  
-
Multicast settings: Configure the following settings so that you can deliver  
information from your camera to a set of receivers.  
Group IP  
Assign a category of IP addresses to receive the  
information from the camera.  
The IP Filter setting allows the administrator of the camera to limit the users within  
a certain range of IP addresses to access the camera.  
H.264 Port  
Assign a multicast port for H.264 in the text box.  
The default port is 1234.  
To disable this feature, select the Disable option; otherwise, select the Accept  
option to assign the range of IP addresses that are allowed to access the camera, or  
select the Deny option to assign the range of IP addresses that are blocked to  
access the camera.  
MPEG4  
Port  
Assign a multicast port for MPEG4 in the text box.  
The default port is 1236.  
Audio Port  
Assign a multicast port for audio in the text box.  
The default port is 1238.  
Disable: Select this option to disable the IP Filter function of the camera.  
TTL  
Set the TTL value from 1 to 255, which is used to  
modify the time to live field in the IP header.  
Accept  
-
IPv4: Assign a range of IP addresses that are allowed to access the camera  
by entering the Start IP address and End IP address options. When you are  
finished, click Add to save the range setting. You can repeat the action to  
assign multiple ranges for the camera.  
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For example, when you enter 192.168.0.50 in Start IP Address and  
192.168.0.80 in End IP Address, the user whose IP address located within  
192.168.0.50 ~ 192.168.0.80 will be allowed to access the camera.  
Video & Audio  
The Video & Audio menu contains four sub-menus that provide the video and audio  
settings for the camera.  
-
IPv6: Enter the IP Address that is allowed to access the camera.  
Deny  
-
IPv4: Assign a range of IP addresses that are blocked to access the camera  
by entering the Start IP address and End IP address options. When you are  
finished, click Add to save the range setting. You can repeat the action to  
assign multiple ranges for the camera.  
For example, when you enter 192.168.0.50 in Start IP Address and  
192.168.0.80 in End IP Address, the user whose IP address located within  
192.168.0.50 ~ 192.168.0.80 will not be allowed to access the camera.  
-
IPv6: Enter the IP Address that is not allowed to access the camera.  
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Video & Audio >> Camera  
-
AE Control: Select AE (Auto Exposure) speed as Fast, Normal or Slow.  
Mode  
Frequency  
AE Control (Day Time)  
min. shutter speed  
AE Control (Night Time)  
min. shutter speed  
Fast  
1/120s  
1/100s  
1/120s  
1/100s  
Normal  
1/60s  
1/50s  
1/60s  
1/50s  
Slow  
1/30s  
1/25s  
1/15s  
1/12.5s  
Fast  
1/120s  
1/100s  
1/120s  
1/100s  
Normal  
1/60s  
1/50s  
1/60s  
1/50s  
Slow  
1/30s  
60Hz  
50Hz  
60Hz  
50Hz  
VGA  
1/25s  
1/15s  
SXGA  
1/12.5s  
-
Night Mode: Choose either Color or Mono for the night mode option.  
If it is in a low lux environment and must viewing image in color, please  
select Color with IR off to prevent the color distortion. If the environment  
is completed dark, please select Mono with IR on.  
Video & Audio >> Video  
Image Setting  
-
-
-
Black Level: Adjust the brightness level from 0 ~ 5.  
Brightness: Adjust the brightness level from 0 ~ 100.  
Saturation: Adjust the colors level from 0 ~ 100.  
-
Sharpness: Adjust the sharpness level from 0 ~ 100.  
TIP Click Default to restore the default settings of the three options above.  
-
Mirror: Select Vertical to mirror the image vertically, or select Horizontal  
to mirror the image horizontally.  
H.264  
Video Resolution: Select the desired video resolution from the four  
-
-
Light Frequency: Select the proper frequency according to the camera’s  
location to reduce the noise: 50Hz or 60Hz.  
formats: SXGA, VGA, QVGA and QQVGA. The higher setting (VGA) obtains  
better video quality while it uses more resource within your network.  
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-
-
Video Quality: Select the desired image quality from five levels: Lowest,  
Low, Medium, High, and Highest.  
Video & Audio >> Audio  
Frame Rate: Select Auto or a proper setting depending on your network  
status.  
MPEG4  
-
Video Resolution: Select the desired video resolution from the three  
formats: VGA, QVGA and QQVGA. The higher setting (VGA) obtains better  
video quality while it uses more resource within your network.  
-
-
Video Quality: Select the desired image quality from five levels: Lowest,  
Low, Medium, High, and Highest.  
Camera Microphone In: Select the Enable option to enable the camera’s audio  
function, so that you can receive the on-site sound and voice from the camera.  
Frame Rate: Select Auto or a proper setting depending on your network  
status.  
Camera Speaker Out: Select the Enable option to enable the camera’s external  
speaker function, so that the connected speaker can play the sound and voice  
through the camera. Change the volume by entering the proper value in the  
Volume option. The default setting is 90.  
MJPEG  
-
Video Resolution: Select the desired video resolution from the four  
formats: SXGA, VGA, QVGA and QQVGA. The higher setting (VGA) obtains  
better video quality while it uses more resource within your network.  
Video & Audio >> Overlay / Mask  
-
-
Video Quality: Select the desired image quality from five levels: Lowest,  
Low, Medium, High, and Highest.  
Frame Rate: Select Auto or a proper setting depending on your network  
status.  
NOTE  
The camera supports H.264, MPEG4 and MJPEG compression. Please note that  
that MJPEG mode captures the images in JPEG format, which requires higher  
bandwidth to view smooth video. You can control the bandwidth of each  
connection well through the setting options above. For the bandwidth  
information, refer to the Appendix, Bandwidth Reference Guide.  
3GPP: The camera supports 3GPP specification. Select the Disable option to  
disable this feature. Otherwise, select 3GPP Without Audio or 3GPP With  
Audio to transfer the video clips without or with audio.  
If you use a mobile phone that supports 3GPP, you can also view the real-time  
streaming image captured by the camera on your phone (with the default player  
on the phone) by entering the RTSP link: rtsp://(IP address of the camera)/3gp.  
NOTE  
Your mobile phone and the service provider must support 3GPP function. Please  
contact your service provider when you are failed to use this service.  
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This sub-menu is used to set the image overlay and mask feature of the camera.  
For example, when you select the Include Date & Time and Include Text options and  
click Apply, you can see the related information displayed on the live view image when  
Image Overlay: This item allows you to set the image overlay. In the Image File  
option, click Browse to select the image file from your computer, and then click  
Upload. You can click Preview to check the image size and adjust the image  
position before clicking Upload. The preview image area is displayed with red  
dotted line. If you want to remove the preview image before uploading, click  
Delete. Since you click Upload, the preview image area is displayed with white  
dotted line. Click Enable and set the transparency setting by whether selecting  
the Transparent option or not. When done, click Apply. You can see the image  
overlay on the live view image when you click Live View.  
you click the  
button.  
NOTE  
The width and height of the input overlay graphic should be multiple of 4 at a  
maximum size of 43690 pixels, and in JPG or BMP (24-bit RGB) format.  
Privacy Mask: This item allows you to configure up to two mask areas. Select the  
area 1 or 2 from the Window pull-down list, and then click Enable. You can change  
the size and position of the area by holding and dragging the mouse. You can also  
change the color of the mask area by clicking the Color box and then selecting the  
color you want. When done, click Apply. You can see the mask area(s) on the live  
view image when you click Live View.  
Video & Audio >> Overlay / Mask >> Text Overlay  
This page is used to set the text overlay feature of the camera, including the following  
three options: date & time, heading text, and background transparency setting.  
Include Date & Time: Select this option to display the date & time information  
on the live view image.  
Include Text: Select this option and enter your heading text in the box to  
display the text information on the live view image.  
Enable Opaque: Select this option to display the overlay text with a background  
color.  
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Event Server  
Event Server Setting >> HTTP  
The Event Server menu contains four sub-menus that allow you to upload images to FTP,  
send emails that include still images, and store the images to a NAS system.  
When you complete the required settings for HTTP, FTP, Email, or Network Storage,  
click Test to test the related configuration is correct or not. Once the camera connects  
to the server successfully, click Apply.  
HTTP Notify For Motion Trigger  
Send the query parameter via an HTTP notification when an event is triggered.  
-
-
-
-
-
Host: Enter the IP of the HTTP server  
Port: Enter the Port number of the HTTP server  
User Name: Enter the username of the HTTP server  
Password: Enter the password of the HTTP server  
Query: Enter the query parameter for the request if necessary  
Example:  
Host: 192.168.10.1 Port: 80  
Query: xxx.cgi?name1=value1&name2=value2  
Ex: cgi/event.cgi?status=#s&time=#t&model=modelname  
Result:  
me  
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Event Server Setting >> FTP  
Event Server Setting >> Email  
FTP  
-
-
-
-
-
Host Address: Enter the IP address of the target FTP server.  
Port Number: Enter the port number used for the FTP server.  
User Name: Enter the user name to login into the FTP server.  
Password: Enter the password to login into the FTP server.  
Directory Path: Enter the destination folder for uploading the images. For  
example, test.  
-
-
Passive Mode: Select the Enable option to enable passive mode.  
FTP Upload with: Select upload to FTP with one snapshot image or a series  
image in pre-event/post-event time when event triggered.  
Email  
-
SMTP Server Address: Enter the mail server address. For example,  
myserver.com. If you are using a free mail service (e.g. Google Gmail®,  
Yahoo®, Hotmail®), please enter the SMTP server address from the service  
provider.  
NOTE: The Pre-Event or Post-Event only works when video resolution set up to  
720P or lower. It will not work with SXGA resolution. Due to the network  
speed/environment, the camera may not be able upload all number of  
the images that you set.  
-
-
Sender Email Address: Enter the email address of the user who will send  
the email. For example, [email protected].  
SMTP Port: Assign the SMTP port in the text box. The default SMPT port is  
25. For the free mail service, please enter the correct port number from  
the service provider.  
-
SSL or STARTLLS: If the mail server requires an encrypted connection, you  
should select the SSL option. STARTTTLS is an extension to plain text  
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communication protocols. It offers a way to upgrade a plain text  
Event Server Setting >> Network Storage  
connection to an encrypted (TLS or SSL) connection.  
-
Authentication Mode: Select None to disable the authentication feature,  
or select SMTP and then enter the User Name and Password according to  
the mail server configuration.  
-
-
-
Sender User Name: Enter the user name to login the mail server.  
Sender Password: Enter the password to login the mail server.  
Receiver #1 Email Address: Enter the first email address of the user who  
will receive the email.  
-
-
Receiver #2 Email Address: Enter the second email address of the user  
who will receive the email.  
Send Email With: Set the format of the image that is to be sent by the  
email. You can set the format as One Snapshot or images containing Pre-  
event (0 ~ 3) seconds and Post-event (0 ~ 3) seconds.  
NOTE: The Pre-Event or Post-Event only works when video resolution set up to  
720P or lower. It will not work with SXGA resolution. Due to the network  
speed/environment, the camera may not be able upload all number of  
the images that you set.  
Network Storage  
-
-
Samba Server Address: Enter the IP address of the Network Storage server.  
WAN IP Change Notify: Select the option to enable the system to notify you  
when the WAN IP address changed.  
Share: Assign the folder on the Network Storage server to share the files to  
users.  
-
Path: Assign the path for uploading the files on the Network Storage server.  
For example, test.  
-
-
-
User Name: Enter the user name to login into the Network Storage server.  
Password: Enter the password to login into the Network Storage server.  
Split By: When the file is too large to upload smoothly, use this option to  
split it by selecting File Size or Recording Time.  
-
-
-
When Storage Full: Select Stop Recording or Recycle – Delete Oldest  
Folder when the storage space on the Network Storage server is full.  
Encode Format: Select MPEG4 or H.264 as the encode format while  
recording.  
File Format: Select MP4 or AVI as the file format while recording.  
NOTE The recorded video files in Network Storage are enclosed by AVI format without  
audio.  
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Event Server Setting >> Instant Message  
Motion Detect  
The Motion Detect menu contains the command and option that allow you to enable  
and set up the motion detection feature of the camera. The camera provides three  
detecting areas.  
The camera supports the Jabber IM service, so that you can send an instant message  
once you have a Jabber account. For more information of Jabber, please visit the  
Jabber Website at: http://jabber.org/Main_Page. The information show above is  
using google talk.  
To enable the detecting area, select Window 1/2/3 from the pull-down list, and then  
select Enable. When the detecting area is enabled, you can use the mouse to move the  
detecting area and change the area coverage.  
Instant Message  
-
-
-
Jabber ID: Enter your user ID to login into the Jabber IM service.  
Name: Assign a name to the detecting area.  
Jabber Password: Enter the password to login into the Jabber IM service.  
Manually Specify Server Host/Port: Select the Enable option to manually  
Threshold: Move the slide bar to adjust the level for detecting motion to record  
video.  
configure the Jabber server settings.  
-
-
-
-
-
-
Jabber Server Address: Enter the Jabber server address manually.  
Jabber Port: Assign the Jabber port manually in the text box.  
Encrypt Connection: Select the Enable option to secure the connection.  
Encrypt Authentication: Select the Enable option to secure the connection.  
Receiver: Enter the receiver’s information.  
NOTE Sliding the Threshold bar to the right will decrease the sensitivity of motion detection;  
sliding the Threshold bar to the left will increase the sensitivity of motion detection.  
Message: Enter the message that is to be sent.  
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Event Config  
Event Configuration >> General Setting  
The Event Config menu contains five sub-menus that provide the commands to  
configure event profiles.  
General  
-
Filename Prefix (Snapshot/Recording Subfolder): You can assign a  
descriptive name for the subfolder to save the captured image/video files.  
Otherwise, leave this option blank to use the default setting.  
-
-
Recording interval (Storage Recording Time Per Event): Limit the  
recording time while you are using the Network Storage solution.  
GPIO Trigger Out Interval (GPIO Trigger Out Retention Time Per Event):  
Limit the retention time of the GPIO Trigger Out function.  
Event Configuration >> Arrange Schedule Profile  
Schedule Profile: This sub-menu displays the scheduled profile(s). To customize  
the profile, click Add and then enter a descriptive name for the profile in the  
prompt dialog window. After entering the profile name, click OK and the profile  
is added to the Schedule Profiles list. To delete the profile, select the profile in  
the list and click Delete.  
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Event Configuration >> Motion Detect Trigger  
Motion Detect Trigger: Select the Enable option to enable the trigger function  
of the camera, so that you can send captured images within the detecting area  
to the FTP server, email receiver, or the Network Storage server. You have to  
configure corresponding settings, such as FTP server and email server, to  
enable this feature. Please note that you have to configure the related settings  
before enabling these features.  
-
-
Profile Name: Display the profile name that you select in the Schedule  
Profiles list.  
Weekdays: Select the weekday(s) that you want to separately assign in the  
schedule profile. The weekday that has been assigned will be displayed  
with green color.  
-
-
Schedule Profile: Select a schedule profile from the pull-down list.  
Action: Set the Trigger Out function or select the destination that the  
captured images will be sent to: , or Record to SD Card, Record to  
Network Storage, Send Email, FTP Upload, or Instant Message.  
-
-
Time List: Display the time period that you have assigned within the  
selected weekday. To assign the same time period to every weekday, click  
Copy this to all weekdays; click Delete this from all weekdays to remove  
the selected time period from every weekday. Click Delete to remove the  
selected time period.  
Start/End Time: Enter the start and end time and then click Add to assign a  
time period within in the selected weekday.  
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Event Configuration >> Schedule Trigger  
Event Configuration >> GPIO Trigger  
You can separately configure the schedule for trigger function of the camera by  
Email, FTP, or Network Storage. Select the Enable option on each item, and then  
select a Schedule Profile from the pull-down list and set the Interval time.  
NOTE If the setting value of the Network Storage Recording Time Per Event option  
in General Setting is longer than the Interval time in Network Storage  
Schedule, the recorded file will be a continuous video clip.  
GPIO Trigger: Select the Enable Trigger In 1/2 option to enable the GPIO trigger  
function of the camera, so that you can set Trigger Out function or send  
captured images within the detecting area to the SD card, FTP server, email  
receiver, Network Storage server, or send an instant message. Event server has  
to be configured prior to using the functions.  
For example, if you set the Network Storage Recording Time Per Event as  
10 seconds and the Interval as 5 seconds, recorded file becomes a non-stop  
video clip because the camera will record a 10-second video clip every 5  
seconds.  
-
-
Schedule Profile: Select a schedule profile from the pull-down list.  
Action: Set the Trigger Out function or select the destination that the  
captured images will be sent to: Record to SD Card, Record to Network  
Storage, Send Email, FTP Upload, or Instant Message.  
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Tools  
The Tools menu provides the commands that allow you to restart or reset the camera.  
You can also backup and restore your configuration, and upgrade the firmware for the  
camera.  
-
-
Backup: Click Get the backup file to save the current configuration of the  
camera.  
Restore: Click Browse to locate the backup file and then click Restore.  
Update Firmware: You can upgrade the firmware for your camera once you  
obtained a latest version of firmware.  
-
-
Current Firmware Version: This item displays the current firmware version.  
Select the firmware: Click Browse to locate the backup file and then click  
Update.  
NOTE  
Make sure to keep the camera connected to the power source during the process  
of upgrading firmware. Otherwise, the camera might be damaged because of  
failure of upgrading firmware.  
Factory Reset: Click Reset button to restore all factory default settings for the  
camera. You can also do the physical reset by press the reset button on the  
camera. Please refer to trouble shooting section question 2 for more detail.  
System Reboot: Click Reboot to restart the camera just like turning the device  
off and on. The camera configuration will be retained after rebooting.  
Configuration: You can save your camera configuration as a backup file on your  
computer. Whenever you want to resume the original settings, you can restore  
them by retrieving the backup file.  
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RS-485  
RS-485 >> RS-485 Setting  
The RS-485 menu provides the control settings for external device through the I/O port.  
Select the Enable option and complete the required configuration to use the RS-485  
function of the device.  
Popular Protocol Setting: Select a Protocol (Pelco-D or Pelco-P) and then select  
a Camera ID.  
Custom Protocol Setting: Select this option to configure the commands  
protocol manually. You can click Test to test each command that you have  
assigned. In the Name and Command string boxes, you can customize more  
buttons for your needs. Please note that the setting values in the Command  
string boxes should be from the connected external device (please refer to the  
manual of the connected device).  
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RS-485 >> Patrol  
-
-
-
-
Zoom Speed: Adjust the speed (1 ~ 10) while zooming the lens.  
Focus Speed: Adjust the speed (1 ~ 10) while focusing the lens.  
Zoom In/Zoom Out: Click to zoom in/out the live view image.  
Focus Far/Focus Near: Click to adjust the focus by far/near.  
-
Patrol Position  
This field allows you to set the positions for camera’s patrolling:  
1. Select a preset position from the Preset Position pull-down list, and then  
click Add to be Patrol Position. The preset position will be added to the  
Patrol Path list.  
2. From the Patrol Path list, you can change the patrolling order by selecting  
a position and clicking Up or Down. You can also delete a position by  
clicking Remove.  
3. You can change the stay time for each position when the camera is  
patrolling. Select a position in the Patrol Path list and then enter a time  
setting in the text box below the Stay Time list. Click Update to save the  
setting. The Stay Time list displays the current setting for each position.  
4. When done, click Save.  
The Patrol function provides the patrol control settings for the connected camera.  
Preset Position  
To set the preset position for the connected camera:  
1. Use the Navigation buttons to move the camera lens to the desired  
position.  
2. Select a Position number (Home, 2~32) from the Preset Position pull-down  
list.  
3. Enter the descriptive name for the location in the text box.  
4. Click Apply.  
-
-
Pan Speed: Adjust the moving speed (1 ~ 10) while panning the lens.  
Tilt Speed: Adjust the moving speed (1 ~ 10) while tilting the lens.  
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SD Card  
- When Storage Full: Select Stop Recording or Recycle – Delete Oldest Folder  
when the storage space on the SD card is full.  
The SD Card menu allows you to set the SD card function installed in the camera.  
- Encode Format: Select MPEG4 or H.264 as the encode format while recording.  
- File Format: Select MP4 or AVI as the file format while recording.  
SD Card >> File Manager  
The File Manager menu allows you to download files from the SD card. Select the desire  
file and click the Download button to download the file.  
SD Card >> SD Card Setting  
SD Card Dismount: Click Dismount to safely remove the SD card that is installed  
in the camera.  
Note: You must disable the event trigger in order to dismount the SD Card.  
SD Card Information: Displays the information of the installed SD card, including  
the Total space and Free space.  
SD Card Setting  
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Device Info >> Device Info  
Device Info  
Display the Basic, Video & Audio, and Network settings of the camera.  
The Information menu displays the current configuration and events log of the camera.  
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Device Info >> System Logs  
How to setup/access the camera behind a Router  
The Logs table displays the events log recorded by the system.  
You can either setup the Dynamic DNS connection via camera itself or your home  
router. An account from any of the listed DDNS providers is required prior to this  
operation.  
Configure DDNS on your Camera  
1. Go to Camera’s DDNS Setting page, click Enable to activate the feature. Then  
select a DDNS provider from the list.  
2. Enter your DDNS’s the Host Name, User Name and Password.  
3. In the Port Number section, assign an HTTP port of the camera. The default  
HTTP Port on the camera is 80. The example shows above is using port number  
9000.  
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4. Open another web browser and go to your Router’s Web Configuration page.  
(In the example, TRENDnet’s TEW-651BR Wireless N router is used)  
5. Go to Virtual Server* section and create a new entry.  
Enable: Click Enable  
Name: Enter the application name (eg. CameraName)  
Protocol: Select TCP  
Private Port: The HTTP port that you assign on your Camera.  
Public Port: The port used on remote side to access to your Camera.  
LAN Server: The local IP address of your Camera.  
Then click Add to add the application.  
* Please refer to your router’s user’s manual for detail Virtual Server setting.  
Some router might use Port Forwarding or Special applications for this  
function. The setup steps should be very similar.  
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6. Open another web browser and enter your DDNS domain and camera’s port  
3. Find the Dynamic DNS configuration section.  
number.  
7. Camera’s login page will appear.  
Configure DDNS on your router  
1. Go to Camera’s DDNS Ports Number section, assign a HTTP port for your  
camera and click Apply.  
4. Enable DDNS, fill out the following information and then click Apply.  
2. Login to your router’s web configuration page.  
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5. Go to Virtual Server* section and create a new entry.  
Technical Specifications  
Enable: Click Enable  
Name: Enter the application name (eg. Camera Name)  
Protocol: Select TCP  
Private Port: The HTTP port that you assign on your Camera.  
Public Port: The port used on remote side to access to your Camera.  
LAN Server: The local IP address of your Camera.  
Camera  
General  
Sensor: 1/3” Megapixels color CMOS sensor  
Resolution: 1280 x 1024 pixels  
Board Lens  
Focal Length: 12mm  
Aperture (F/No): F1.8  
Minimum illumination: 0 Lux (Night vision)  
Viewing Angle :  
Diagonal: 28.5 degree  
Horizontal: 22.7 degree  
Vertical : 17.2 degree  
Image & Video  
Audio  
Compression: H.264, MPEG-4, and MJPEG  
Click Add to add the application.  
Exposure/white balance/gain control : automatic  
Built-in ICR  
* Please refer to your router’s user’s manual for detail Virtual Server setting.  
Some router might use Port Forwarding or Special applications for this  
function. The setup steps should be very similar.  
External microphone in  
Sensitivity: -48dB +/- 3dB  
Frequency:50~16000Hz  
6. Open another web browser and enter your DDNS domain and camera’s port  
S/N: >60dB  
number.  
Format: PCM/AMR  
Pan/Tilt/Zoom  
Protocol: Pelco D, Pelco P  
32 presets  
Auto Patrol  
GPIO  
Ground, GPIO in/out, RS485, 12V DC, 24V AC  
Supports SD/SDHC (up to 32GB)  
7. The camera login page will appear.  
SD Slot  
Hardware  
Network  
IEEE 802.3u 10/100Mbps Fast Ethernet  
IEEE 802.3af PoE  
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LED  
Power, Link  
Backup / Restore  
Settings  
Save/retrieve configuration files  
IR Wavelength  
Reset Button  
850nm  
Reboot or restore to factory default  
Image  
Brightness, saturation, sharpness, and mirror  
(horizontal/vertical)  
Power Over  
Ethernet  
PoE Power on RJ-45 pin 3,6 for Power+ and pin 1,2 for  
Power-  
Video  
Encoding type: H.264, MPEG-4, MJPEG  
Compression: 5 levels  
9.5 Watts max.  
Power  
Consumption  
Resolution/Frame Rate:  
Power  
Input: 100 ~ 240V AC , 0.5A, 50~60Hz  
SXGA (1280 x 1024) up to 15fps  
VGA (640x480) up to 30fps  
QVGA (320x240) up to 30fps  
QQVGA (160x120) up to 30fps  
Output: 12VDC 1.5A external power adapter  
(for non-PoE installations)  
Dimension  
Weight  
235 x 110 x 89 mm (9.3 x 4.3 x 3.5 in.)  
1.5 kg (3.2 lb)  
Operating  
Condition  
Temperature : -20C ~ 60C (-4F ~ 140F)  
Multi-Stream  
H.264: SXGA, VGA, QVGA, QQVGA  
Wind Velocity: 130km/hr  
Humidity: Max. 90% (non-condensing)  
MPEG4: VGA, QVGA, QQVGA  
MJPEG: SXGA, VGA, QVGA, QQVGA  
Certifications  
Requirement  
CE, FCC, IP66  
Recording  
Recording type: continuous, schedule, or motion  
detection with software  
Management  
Interface  
Internet Explorer 6.0 or above  
Event Management  
Event trigger: motion, GPIO, schedule  
Store video file to SD card  
Windows 7 (32/64-bit), Vista (32/64-bit), XP (32/64-bit)  
To Run SecurView  
Pro  
Send Instant message to Jabber client via Jabber server  
QoS  
DSCP  
SecurView Pro  
Channel: supports up to 32 cameras  
Record/Playback/Motion Detection  
Port Settings  
Digital Zoom  
Dynamic DNS  
Time  
HTTP port: 80 (default)  
3x  
Network Protocols  
TCP/IP, IPv4, IPv6, UDP, ICMP, DHCP, NTP, DNS, DDNS,  
SMTP, FTP, HTTP, HTTPs, Samba, PPPoE, UPnP, Bonjour,  
RTP, RTSP, and RTCP  
Yes  
Synchronize with NTP server or set time/date manually  
SMTP mail supported up to 2 destination accounts  
100 entries (max.)  
Management  
Remote  
SMTP  
Remote management supported  
System Log  
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Take a pen and press the reset button for 10 seconds, then let go.  
Troubleshooting  
1. I inserted the Utility CD-ROM into my computer's CD-ROM Drive but the  
installation menu does not appear automatically. What should I do?  
Windows 7  
If the installation menu does not appear automatically, click on the Windows  
Icon on the bottom left hand corner of the screen, click the “Search programs  
and files” box, and type D:\autorun.exe, where “D” in “D:\autorun.exe” is the  
letter assigned to your CD-ROM Drive, and then press the ENTER key on your  
keyboard .  
Windows Vista  
3. I do not have a DHCP server or DHCP is disable on my network and I am  
If the installation menu does not appear automatically, click Start, click the  
Start Search box, and type D:\autorun.exe where "D" in "D:\autorun.exe" is the  
letter assigned to your CD-ROM Drive, and then press the ENTER key on your  
keyboard.  
unable to configure the TV-IP322P. What should I do?  
a. Go to the TCP/IP settings on your computer and assign a static IP address  
on your computer’s network adapter in the subnet of 192.168.10.x. Since  
the default IP address of the TV-IP322P is 192.168.10.30, do not assign a  
static IP address of 192.168.10.30 on your computer’s network adapter.  
b. Open Internet Explorer and enter http://192.168.10.30 into the address  
bar.  
Windows XP  
If the window does not appear automatically, click Start, click Run and type  
D:\autorun.exe where “D” in “D:\autorun.exe” is the letter assigned to your  
CD-ROM Drive, and then press the ENTER key on your keyboard.  
2. IP Setup is unable to detect my camera. What should I do?  
a. Verify that you have followed all the steps in Section 2: Hardware  
Installation.  
b. Disable any software firewall programs such as ZoneAlarm or Norton  
Internet Security. If you are using Windows 7, Vista or XP, disable the built  
in firewall.  
c. Click on Search in IPSetup.  
d. Reset the IP Camera  
Remove the front cover  
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4. The image is blurry. How can I adjust the focus on the IP camera?  
6. I forgot my password. What should I do?  
Open the front cover of the TV-IP322P. Adjust the lens focus by turning the lens  
ring slowly in either clockwise or counter clockwise direction.  
Open the front cover of the TV-IP322P. Located the reset button and press it  
for 10 seconds and let go. Wait for 60 seconds for camera rebooting then login  
to IP camera.  
5. When I click on Live View the image does not load?  
a. Make sure that you are using a browser that supports ActiveX.  
b. Make sure that ActiveX is installed.  
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PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO  
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION  
MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.  
Limited Warranty  
TRENDnet warrants its products against defects in material and workmanship, under normal use  
and service, for the following lengths of time from the date of purchase.  
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION  
DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY  
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,  
UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE  
OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.  
TV-IP322P – 3 Years Limited Warranty  
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.  
If a product does not operate as warranted during the applicable warranty period, TRENDnet shall  
reserve the right, at its expense, to repair or replace the defective product or part and deliver an  
equivalent product or part to the customer. The repair/replacement unit’s warranty continues  
from the original date of purchase. All products that are replaced become the property of  
TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue  
refunds or credit. Please contact the point-of-purchase for their return policies.  
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES  
FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE  
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF  
INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH  
THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF  
THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR  
REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY  
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS  
ESSENTIAL PURPOSE.  
TRENDnet shall not be responsible for any software, firmware, information, or memory data of  
customer contained in, stored on, or integrated with any products returned to TRENDnet  
pursuant to any warranty.  
There are no user serviceable parts inside the product. Do not remove or attempt to service the  
product by any unauthorized service center. This warranty is voided if (i) the product has been  
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,  
abuse, or improper use (iii) the product was subject to conditions more severe than those  
specified in the manual.  
Governing Law: This Limited Warranty shall be governed by the laws of the state of California.  
Some TRENDnet products include software code written by third party developers. These codes  
are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License  
("LGPL").  
Warranty service may be obtained by contacting TRENDnet within the applicable warranty period  
and providing a copy of the dated proof of the purchase. Upon proper submission of required  
documentation a Return Material Authorization (RMA) number will be issued. An RMA number is  
required in order to initiate warranty service support for all TRENDnet products. Products that are  
sent to TRENDnet for RMA service must have the RMA number marked on the outside of return  
packages and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment.  
Customers shipping from outside of the USA and Canada are responsible for return shipping fees.  
Customers shipping from outside of the USA are responsible for custom charges, including but not  
limited to, duty, tax, and other fees.  
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for  
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are  
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet  
does  
not  
provide  
technical  
support  
for  
these  
codes.  
Please  
go  
to  
each license.  
V1.0R /10.30.2012  
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED  
ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE.  
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY  
OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR  
A
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