Technicolor Thomson Computer Drive TG122N User Manual

SETUP AND USER GUIDE  
Technicolor TG122n  
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SETUP AND USER GUIDE  
Technicolor TG122n  
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Copyright  
Copyright ©1999-2010 Technicolor. All rights reserved.  
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Techni-  
color. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be  
construed as a commitment by Technicolor. Technicolor assumes no responsibility or liability for any errors or inaccuracies that may appear in  
this document.  
THOMSON Telecom Belgium  
Prins Boudewijnlaan, 47  
2650 Edegem  
Belgium  
Trademarks  
The following trademarks may be used in this document:  
DECT™ is a trademark of ETSI.  
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.  
Ethernet™ is a trademark of Xerox Corporation.  
Wi-Fi®, WMM® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance®. Wi-Fi CERTIFIED, Wi-Fi ZONE, Wi-Fi Protected  
Access, Wi-Fi Multimedia, Wi-Fi Protected Setup, WPA, WPA2 and their respective logos are trademarks of the Wi-Fi Alliance®.  
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.  
DLNA® is a registered trademark, DLNA disc logo is a service mark, and DLNA Certified is a trademark of the Digital Living Network  
Alliance. Digital Living Network Alliance is a service mark of the Digital Living Network Alliance.  
Microsoft®, MS-DOS®, Windows®, Windows NT® and Windows Vista® are either registered trademarks or trademarks of Microsoft  
Corporation in the United States and/or other countries.  
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other countries.  
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.  
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tered in the United States and/or other countries.  
Other brands and product names may be trademarks or registered trademarks of their respective holders. All other logos, trademarks and  
service marks are the property of their respective owners, where marked or not.  
Document Information  
Status: v2.0 (October 2010)  
Reference: E-DOC-CTC-20100623-0002  
Short Title: Setup and User Guide TG122n R1.0 (en)  
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CONTENTS  
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CONTENTS  
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ABOUT THIS SETUP AND USER GUIDE  
About this Setup and User Guide  
Used Symbols  
The note symbol indicates that the text provides additional information about a topic.  
The caution symbol indicates that there may be a possibility of service interruption.  
Te r m i n o l o g y  
Generally, the Wireless Configuration Utility will be referred to as Technicolor TG122n in this Setup and User Guide.  
Typographical Conventions  
Following typographical convention is used throughout this manual:  
Sample text indicates a hyperlink to a Web site.  
Example: For more information, visit us at www.technicolor.com.  
This sample text indicates a link to the description of this item.  
Example: The connections settings should be provided by your ISP.  
This sample text indicates an internal link.  
Example: If you want to know more about guide, see “About this Setup and User Guide” on page 1.  
Sample text indicates an important content-related word.  
Example: To enter the network, you must authenticate yourself.  
Sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file names, paths and  
folders).  
Example: On the File menu, click Open to open a file.  
Documentation and software updates  
Technicolor continuously develops new solutions, but is also committed to improving its existing products.  
For more information on Technicolor's latest technological innovations, documents and software releases, visit us at  
www.technicolor.com or contact your Technicolor sales and/or technical support representative.  
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ABOUT THIS SETUP AND USER GUIDE  
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1 ABOUT YOUR WIRELESS USB ADAPTOR  
1 About your Wireless USB Adaptor  
Introduction  
The Technicolor TG122n is a wireless network adapter that seamlessly integrates with existing Ethernet networks to support  
applications such as mobile users or temporary conferences. Just install enough wireless access points to cover your network  
area, plug wireless adaptors into your computers, and start networking.  
Using this USB adapter in conjunction with a wireless access point, you can create an instant network that integrates with  
existing Ethernet LANs. Moreover, moving or expanding your network is as easy as moving or installing additional access  
points – no wires!  
The Technicolor TG122n  
LED indicators  
Indicator  
Colour  
Green  
Description  
State  
Flashing  
Wireless USB Adaptor enabled, and scanning for available networks and/or transmitting  
or receiving data  
Solid  
Wireless USB Adaptor enabled.  
Wireless USB Adaptor disabled  
Off  
System Requirements  
To install the Wireless USB Adaptor, your computer must:  
Have a USB port.  
To obtain maximum wireless networking speed, a USB 2.0 compatible port is needed.  
Run one of the following operating systems:  
Microsoft Windows 7  
Microsoft Windows Vista  
Microsoft Windows XP SP1 or higher  
What do I need to do to before I can use my Wireless USB Adaptor?  
To connect your Wireless USB Adaptor to your wireless network you have to:  
1
The following chapters will describe how to do this.  
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1 ABOUT YOUR WIRELESS USB ADAPTOR  
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2 INSTALL THE DRIVERS  
2 Install the Drivers  
Introduction  
Before your computer can recognize and use the Wireless USB Adaptor you first need to install the necessary drivers.  
Do not connect your wireless device to your computer until you are instructed to do so.  
Procedure  
Proceed as follows:  
1 Insert the Setup CD in your computer’s CD-ROM or DVD-ROM drive.  
Result: The CD should autostart. If not, click Run on the Start menu and enter the following path: D:\Setup.exe where  
D stands for the drive letter of your CD-ROM or DVD-ROM drive.  
2 Carefully follow all the instructions.  
If your security software prompts you that changes have been made to your system, allow these changes.  
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2 INSTALL THE DRIVERS  
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3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT  
3 Associate your Wireless USB Adaptor to your Access  
Point  
Methods  
There are two ways to associate your Wireless USB Adaptor to your access point:  
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3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT  
3.1 Automatic Association via WPS  
WPS  
Wi-Fi Protected Setup (WPS) allows you to add new wireless clients to your network in a swift and easy way, without the  
need to enter all of your wireless settings (SSID, encryption,...).  
Association methods  
Following registration methods are supported by your Wireless USB Adaptor:  
Push Button Configuration (PBC):  
You have to put both your Wireless USB Adaptor and access point in registration mode.  
PIN code entry:  
You have to enter a PIN code on the Wireless Configuration Utility.  
Check the documentation of your access point to find out which of these methods are supported/recommended by your  
access point. Technicolor Gateways support both Push Button Configuration and PIN code entry.  
Requirements  
Your access point must support WPS.  
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3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT  
3.1.1 Procedure for Technicolor Gateways  
Procedure  
Proceed as follows:  
1 Double-click the Wireless Configuration Utility icon (  
2 The Wireless Configuration Utility appears.  
3 Click WPS.  
) in the notification area.  
4 The WiFi Protected Setup wizard appears:  
5 Select Push the button on my access point and click Next.  
6 Shortly press the association button (  
) on the Technicolor Gateway.  
7 The Wireless Configuration Utility prompts you that the wireless configuration was successful.  
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3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT  
3.1.2 Procedure for All Access Points  
Procedure  
Proceed as follows:  
1 Double-click the Wireless Configuration Utility icon (  
2 The Wireless Configuration Utility appears.  
3 Click WPS.  
) in the notification area.  
4 The WiFi Protected Setup wizard appears:  
Following options are available:  
Push the button on my access point.  
If you select this option, you will have to push a button on your access point to start the WPS registration.  
Enter the PIN from my access point.  
If you select this option, you will have to enter a PIN code provided by your access point. If you are using a Technicolor  
access point, you can find this PIN code on a label on your Technicolor access point.  
5 Select the option of your choice and click Next.  
6 Follow the instructions.  
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3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT  
3.2 Manual Association  
What operating system are you using?  
If your computer runs:  
Windows 7, proceed with “3.2.1 Association on Windows 7” on page 12.  
Windows Vista, proceed with “3.2.2 Association on Windows Vista” on page 13.  
Windows XP, proceed with “3.2.3 Association on Windows XP” on page 14.  
If you are using the Access Control List (ACL)  
Some access points enable you to allow/deny wireless clients to access your network based on their MAC address. If you  
configured this feature on your access point, you must add the MAC address of the Wireless USB Adaptor to the ACL.  
You can find this MAC address on the back of your Wireless USB Adaptor.  
In case of problems  
If you encounter problems during the installation, consult “5 Troubleshooting” on page 23.  
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3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT  
3.2.1 Association on Windows 7  
Procedure  
Proceed as follows:  
1 On the notification area, click  
.
2 A list of the available wireless networks appears.  
Double-click your wireless access point.  
If your wireless access point does not broadcast its network name (SSID), it will not be displayed in this list. Click  
Open Network and Sharing Center > Set up a new connection or network and configure your wireless client  
manually. For more information, consult the Windows help.  
3 Follows the instructions.  
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3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT  
3.2.2 Association on Windows Vista  
Procedure  
Proceed as follows:  
1 On the taskbar, click the Start button, and then click Connect to.  
2 A list of the available wireless networks appears.  
Double-click your wireless access point.  
If your wireless access point does not broadcast its network name (SSID), it will not be displayed in this list. Click  
Set up a connection or network and configure your wireless client manually. For more information, consult the  
Windows help.  
3 Follow the instructions.  
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3 ASSOCIATE YOUR WIRELESS USB ADAPTOR TO YOUR ACCESS POINT  
3.2.3 Association on Windows XP  
Procedure  
Proceed as follows:  
1 On the taskbar, click the Start button  
2 Point Connect To and click Wireless Network Connection.  
If you have more than one wireless client, this text will be followed by a number (for example, Wireless Network  
2). Choose the one with the highest number.  
3 A list of the available wireless networks appears.  
Double-click your wireless access point.  
If your wireless access point does not broadcast its network name (SSID), it will not be displayed in this list. Under  
Related Tasks, click Change advanced settings and configure your wireless client manually. For more  
information, consult the Windows help.  
4 If your wireless network is:  
Secured, you will be prompted to enter your network key. Enter your network key and click Connect.  
Not secured, you will get a warning that you are trying to connect to an unsecured network. Click Connect Anyway.  
5 You are now connected to your wireless network.  
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4 WIRELESS CONFIGURATION UTILITY  
4 Wireless Configuration Utility  
Introduction  
The Wireless Configuration Utility allows you to configure your Wireless USB Adaptor.  
Wireless Configuration Utility icon  
You can find the Wireless Configuration Utility icon in the notification area.  
In case the icon is:  
Icon  
Description  
You are successfully connected to a wireless network.  
You are not connected to a wireless network.  
Your Wireless USB Adaptor is disabled or unplugged.  
Opening the Wireless Configuration Utility  
To open the Wireless Configuration Utility, double-click:  
The Wireless Configuration Utility shortcut on the desktop.  
The Wireless Configuration Utility icon in the navigation area.  
Windows XP  
If your computer runs Windows XP, you have two options to configure your Wireless Configuration Utility:  
The Technicolor TG122n Wireless Configuration Utility  
Windows’ built-in wireless configuration utility  
To switch to one of these utilities:  
2 Depending on the utility that is currently enabled, you can click:  
Set Wireless Zero Configuration Enabled to use Windows’ built-in utility.  
Set Wireless Zero Configuration Disabled to use the Technicolor TG122n Wireless Configuration Utility.  
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4 WIRELESS CONFIGURATION UTILITY  
Wireless Configuration Utility window  
Navigation menu  
Following menu items are available:  
Click...  
To. . .  
View information on your wireless connection.  
View/change the configuration of your Wireless USB Adaptor.  
Scans all the wireless devices in range.  
Manage your wireless profiles.  
Connect your computer to a WPS-enabled access point.  
Show version information for the driver and utility.  
If you are not using the Technicolor TG122n Wireless Configuration Utility to configure your Wireless USB Adaptor,  
only following items will be displayed:  
WPS  
For more information, see “Windows XP” on page 15.  
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4 WIRELESS CONFIGURATION UTILITY  
4.1 Link Info  
The Link Info page  
This section allows you to view the current configuration of your wireless connection.  
Properties  
Following properties are displayed:  
Status:  
The status of the wireless connection.  
SSID:  
The network name of the wireless network.  
Wireless Mode can have following values:  
Infrastructure: all traffic passes through an access point.  
Ad-hoc: traffic is sent from one computer to another.  
Encryption:  
The encryption type used to transfer data.  
Tx R a t e :  
The maximum speed at which you can send data using this wireless connection.  
Channel:  
The channel currently used by the Access Point.  
Signal Strength  
Data Rate  
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4 WIRELESS CONFIGURATION UTILITY  
4.2 Configuration  
The Configuration page  
The configuration tab allows you to view/change the configuration of your Wireless USB Adaptor. Your Wireless USB  
Adaptor must use the same settings in order to connect to your network.  
Properties  
Following properties are available for configuration:  
Profile Name:  
You can save the current settings to a profile. This allows you to easily switch between configurations. For example, you  
can use one profile to connect to your home network and second one to connect to your office network.  
SSID:  
The network name of the wireless network.  
Wireless Mode can have following values:  
Infrastructure: all traffic passes through an access point.  
Ad-hoc: traffic is sent from one computer to another.  
Authentication:  
Allows you to select the authentication method used by your access point.  
Encryption:  
Allows you to select the encryption used by your access point. The content of this list may depends on the authentication  
that you selected in the Authentication list. As soon as you select an encryption type, the Wireless Configuration Utility  
will display a new section where you can enter a passphrase or select a certificate.  
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4 WIRELESS CONFIGURATION UTILITY  
4.3 Site Survey  
The Site Survey page  
This section lists all available wireless access points and allows you to connect your computer to one of them.  
Available Network list  
Following properties are shown, for each Access Point in the Available Network list:  
SSID:  
The network name of the wireless network.  
MAC (BSSID):  
The MAC address of the access point.  
Signal:  
The signal strength from your wireless adaptor to the listed access point.  
Security:  
Indicates whether the wireless network is secured or not. If so, the encryption type is shown.  
Channel:  
The channel currently used by the Access Point.  
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4 WIRELESS CONFIGURATION UTILITY  
4.4 Profile  
The Profile page  
This tab allows you to manage your wireless profiles.  
Use of Profiles  
If you regularly need to switch between wireless networks (for example if you use your laptop at the office as well as at  
home), it might be useful to save these settings to a profile. This way you can easily switch between these settings in a few  
clicks.  
Working with Profiles  
Click:  
Add to add a new profile.  
Remove to delete an selected profile.  
Edit to change the settings of an existing profile.  
Connect to activate the selected profile.  
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4 WIRELESS CONFIGURATION UTILITY  
4.5 WPS  
The WiFi Protected Setup wizard  
If you click the WPS button, the WiFi Protected Setup wizard appears. For more information about the WiFi Protected  
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4 WIRELESS CONFIGURATION UTILITY  
4.6 About  
The About page  
This tab shows:  
Version information of the drivers and wireless utility.  
Network information of your wireless client.  
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5 TROUBLESHOOTING  
5 Troubleshooting  
In this chapter  
This chapter covers following problems:  
Topic  
Page  
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5 TROUBLESHOOTING  
5.1 Problems Encountered When Installing the Drivers  
Errors while installing the drivers  
If your computer cannot find the Technicolor TG122n or the driver software does not install correctly, check the following:  
Make sure the Technicolor TG122n is securely connected with the USB port. Check for any hardware problems, such as  
physical damage to the card’s connector.  
Tr y t h e Te c h n i c o l o r TG 1 2 2 n i n a n other USB port. If this also fails, test your computer with another wireless USB adapter  
that is known to operate correctly.  
Make sure your computer is using the latest BIOS, check the manual of your computer for details.  
If there are other network adapters in the computer, they may be in conflict. Remove the other network adapters from the  
computer and test the wireless adapter separately.  
Check for a defective computer or USB connection by trying the adapter in another computer that is known to operate  
correctly.  
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5 TROUBLESHOOTING  
5.2 Problems Encountered When Connecting To Your  
Wireless Network  
The Link LED does not light  
If the Link LED on the Technicolor TG122n does not light, or if you cannot access any network resources from the computer,  
check the following:  
Make sure the driver and utility software is installed correctly. If necessary, try uninstalling and then reinstalling the  
software.  
Make sure the computer and other network devices are powered on.  
The access point that you are connecting to might be defective. Try connecting to another access point.  
If you cannot access a Windows or NetWare service on the network, check that you have enabled and configured the  
service correctly. If you cannot connect to a particular server, be sure that you have access rights and a valid ID and  
password.  
If you cannot access the Internet, be sure you have configured your system for TCP/IP.  
The Technicolor TG122n does not connect to my wireless access point  
If your Technicolor TG122n cannot communicate with a device in the Ethernet LAN when configured for Infrastructure  
mode, check the following:  
Make sure the access point that the Technicolor TG122n is associated with is powered on.  
Check the SSID of the access point that you are connecting to, and make sure you set the Technicolor TG122n to the  
same SSID.  
If there is still no connection, change the radio channel of the access point and all the clients associated to this access  
point.  
Check if the WEP or WPA settings have been enabled in the access point to which you are connecting to. Make sure that  
the encryption, default key and passphrase settings of the adapter are set to the same as the access point. Contact your  
network administrator for more information.  
Windows XP cannot configure the wireless connection  
Browse to http://support.microsoft.com/kb/871122 and follow the instructions.  
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5 TROUBLESHOOTING  
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THOMSON TELECOM BELGIUM  
Prins Boudewijnlaan 47  
2650 Edegem  
Belgium  
Copyright 2010 Technicolor. All rights reserved.  
All tradenames referenced are service marks, trademarks, or  
registered trademarks of their respective companies. Specifications  
subject to change without notice.  
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