Taylor Frozen Dessert Maker C043 User Manual

OPERATOR'S  
MANUAL  
Model C043  
Frozen Custard Machine  
Original Operating Instructions  
068359- M  
7/22/10 (Original Publication)  
(Updated 11/22/13)  
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Table of Contents  
Section 1  
Section 2  
Section 3  
Section 4  
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
1
4
5
8
C043 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  
8
Beater Door & Hopper Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Section 5  
Section 6  
Important to Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Hold Cycle During Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Resuming Production During Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Preparing for Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Section 7  
Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Section 8  
Section 9  
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
Table of Contents  
Model C043  
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Table of Contents - Page 2  
Section 10  
Section 11  
Section 12  
Limited Warranty on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Limited Warranty on Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Note: Continuing research results in steady improvements; therefore, information  
in this manual is subject to change without notice.  
Note: Only instructions originating from the factory or its authorized translation  
representative(s) are considered to be the original set of instructions.  
E 2010 Carrier Commercial Refrigeration, Inc. (Original Publication)  
(Updated November, 2013)  
068359-M  
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this  
work may be a violation of Copyright Law of the United States of America and other countries, could result  
in the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result  
in further civil and criminal penalties.  
All rights reserved.  
Taylor Company  
a division of Carrier Commercial Refrigeration, Inc.  
750 N. Blackhawk Blvd.  
Rockton, IL 61072  
Model C043  
Table of Contents  
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Section 1  
To the Installer  
The following information has been included in the  
manual as safety and regulatory guidelines. For  
complete installation instructions, please see the  
Installation Checklist.  
This unit has many sharp edges that can  
cause severe injuries.  
Installer Safety  
Site Preparation  
Review the area where the unit will be installed  
before uncrating the unit. Make sure all possible  
hazards to the user or equipment have been  
addressed.  
In all areas of the world, equipment should  
be installed in accordance with existing local codes.  
Please contact your local authorities if you have any  
questions.  
Care should be taken to ensure that all basic safety  
practices are followed during the installation and  
servicing activities related to the installation and  
service of Taylor equipment.  
Air Cooled Units  
DO NOT obstruct air intake and discharge openings:  
C043: The minimum air clearance requirement is 3”  
(76 mm) on one side and the rear of the unit, and 0”  
on the other side. (Note: A minimum clearance of  
36” [914 mm] is required on one side to allow for the  
installation and removal of the side drip pan.)  
S
Only authorized Taylor service personnel  
should perform installation and repairs on  
the equipment.  
S
Authorized service personnel should consult  
OSHA Standard 29CFRI910.147 or the  
applicable code of the local area for the  
industry standards on lockout/tagout  
procedures before beginning any installation  
or repairs.  
RC35: Requires a minimum air clearance of 6”  
(152 mm) on three sides. An air deflector must be  
installed on the condenser side if the floor clearance  
is less than 5” (127 mm). (Note: The legs are  
typically mounted on 4” x 4” lumber to achieve the  
minimum floor clearance.)  
S
S
Authorized service personnel must ensure  
that the proper PPE is available and worn  
when required during installation and  
service.  
Failure to allow adequate air clearance can reduce  
the refrigeration capacity of the freezer and possibly  
cause permanent damage to the compressor.  
Authorized service personnel must remove  
all metal jewelry, rings, and watches before  
working on electrical equipment.  
For Indoor Use Only: This unit is designed to  
operate indoors, under normal ambient  
temperatures of 70° - 75°F (21° - 24°C). The freezer  
has successfully performed in high ambient  
temperatures of 104°F (40°C) at reduced capacities.  
The main power supply(s) to the freezer  
must be disconnected prior to performing any  
repairs. Failure to follow this instruction may result in  
personal injury or death from electrical shock or  
hazardous moving parts as well as poor  
This unit must NOT be installed in an area  
where a water jet or hose can be used. NEVER use  
a water jet or hose to rinse or clean the unit. Failure  
to follow this instruction may result in electrocution.  
performance or damage to the equipment.  
Note: All repairs must be performed by an  
authorized Taylor Service Technician.  
131122  
1
Model C043  
To the Installer  
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This unit must be installed on a level surface  
to avoid the hazard of tipping. Extreme care should  
be taken in moving this equipment for any reason.  
Two or more persons are required to safely move  
this unit. Failure to comply may result in personal  
injury or equipment damage.  
DO NOT operate this freezer with larger  
fuses than specified on the unit's data label. Failure  
to follow this instruction may result in electrocution  
or damage to the machine.  
This unit is provided with an equipotential  
grounding lug that is to be properly attached to the  
rear of the frame by the authorized installer. The  
installation location is marked by the equipotential  
bonding symbol (5021 of IEC 60417-1) on both the  
removable panel and the equipment's frame.  
Uncrate the unit and inspect it for damage. Report  
any damage to your Taylor Distributor.  
This piece of equipment is made in the USA and has  
USA sizes of hardware. All metric conversions are  
approximate and vary in size.  
Electrical Connections  
Stationary appliances which are not  
equipped with a power cord and a plug or another  
device to disconnect the appliance from the power  
source must have an all-pole disconnecting device  
with a contact gap of at least 3 mm installed in the  
external installation.  
In the United States, this equipment is intended to  
be installed in accordance with the National  
Electrical Code (NEC), ANSI/NFPA 70-1987. The  
purpose of the NEC code is the practical  
safeguarding of persons and property from hazards  
arising from the use of electricity. This code contains  
provisions considered necessary for safety. In all  
other areas of the world, equipment should be  
installed in accordance with the existing local codes.  
Please contact your local authorities.  
Appliances that are permanently connected  
to fixed wiring and for which leakage currents may  
exceed 10 mA, particularly when disconnected, not  
used for long periods, or during initial installation,  
shall have protective devices such as a GFI to  
protect against the leakage of current, installed by  
the authorized personnel to the local codes.  
FOLLOW YOUR LOCAL ELECTRICAL CODES!  
Each unit requires one power supply for each data  
label on the unit. Check the data label on the freezer  
for branch circuit overcurrent protection or fuse,  
circuit ampacity and other electrical specifications.  
Refer to the wiring diagram provided inside the  
electrical box for proper power connections.  
Supply cords used with this unit shall be  
oil-resistant, sheathed flexible cable not lighter than  
ordinary polychloroprene or other equivalent  
synthetic elastomer-sheathed cord (Code  
designation 60245 IEC 57) installed with the proper  
cord anchorage to relieve conductors from strain,  
including twisting, at the terminals and protect the  
insulation of the conductors from abrasion.  
CAUTION: THIS EQUIPMENT MUST BE  
PROPERLY GROUNDED! FAILURE TO DO SO  
CAN RESULT IN SEVERE PERSONAL INJURY  
FROM ELECTRICAL SHOCK!  
If the supply cord is damaged, it must be replaced  
by the manufacturer, its service agent, or similarly  
qualified person, in order to avoid a hazard.  
111216  
2
To the Installer  
Model C043  
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Beater Rotation  
Refrigerant liquid sprayed onto the skin may  
cause serious damage to tissue. Keep eyes and skin  
protected. If refrigerant burns should occur, flush  
immediately with cold water. If burns are severe,  
apply ice packs and contact a physician  
immediately.  
Beater rotation must be counter-clockwise  
as viewed looking into the freezing cylinder.  
Note: The following procedures should be  
performed by a trained service technician.  
To correct rotation on a three-phase unit,  
interchange any two incoming power supply lines at  
the freezer main terminal block only.  
Taylor reminds technicians to be cautious of  
government laws regarding refrigerant recovery,  
recycling, and reclaiming systems. If you have any  
questions regarding these laws, please contact the  
factory Service Department.  
To correct rotation on a single-phase unit, change  
the leads inside the beater motor. (Follow diagram  
printed on motor.)  
Electrical connections are made directly to the  
terminal block provided behind the lower rear panel.  
WARNING: R404A refrigerant used in  
conjunction with polyolester oils is extremely  
moisture absorbent. When opening a refrigeration  
system, the maximum time the system is open must  
not exceed 15 minutes. Cap all open tubing to  
prevent humid air or water from being absorbed by  
the oil.  
Refrigerant  
In consideration of our environment, Taylor  
proudly uses only earth friendly HFC refrigerants.  
The HFC refrigerant used in this unit is R404A. This  
refrigerant is generally considered non-toxic and  
non-flammable, with an Ozone Depleting Potential  
(ODP) of zero (0).  
However, any gas under pressure is potentially  
hazardous and must be handled with caution.  
NEVER fill any refrigerant cylinder completely with  
liquid. Filling the cylinder to approximately 80% will  
allow for normal expansion.  
Use only R404A refrigerant that conforms  
to the AHRI standard 700 specification. The use of  
any other refrigerant may expose users and  
operators to unexpected safety hazards.  
3
Model C043  
To the Installer  
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Section 2  
To the Operator  
Your freezer has been carefully engineered and  
manufactured to give you dependable operation.  
use is completed, and cannot be disposed as  
unsorted municipal waste.  
The user is responsible for returning the product to  
the appropriate collection facility, as specified by  
your local code.  
This unit, when properly operated and cared for, will  
produce a consistent quality product. Like all  
mechanical products, it will require cleaning and  
maintenance. A minimum amount of care and  
attention is necessary if the operating procedures  
outlined in this manual are followed closely.  
For additional information regarding applicable local  
laws, please contact the municipal facility and/or  
local distributor.  
This Operator's Manual should be read before  
operating or performing any maintenance on your  
equipment.  
Compressor Warranty Disclaimer  
The refrigeration compressor(s) on this unit are  
warranted for the term stated in the Limited  
Warranty section in this manual. However, due to  
the Montreal Protocol and the U.S. Clean Air Act  
Amendments of 1990, many new refrigerants are  
being tested and developed, thus seeking their way  
into the service industry. Some of these new  
refrigerants are being advertised as drop-in  
replacements for numerous applications. It should  
be noted that in the event of ordinary service to this  
unit's refrigeration system, only the refrigerant  
specified on the affixed data label should be  
used. The unauthorized use of alternate refrigerants  
will void your Taylor compressor warranty. It is the  
unit owner's responsibility to make this fact known to  
any technician he employs.  
Your Taylor freezer will NOT eventually compensate  
for and correct any errors during the set-up or filling  
operations. Thus, the initial assembly and priming  
procedures are of extreme importance. It is strongly  
recommended that personnel responsible for the  
equipment's operation, both assembly and  
disassembly, go through these procedures together  
in order to be properly trained and to make sure that  
no confusion exists.  
In the event you should require technical assistance,  
please contact your local authorized Taylor  
Distributor.  
Note: Your Taylor warranty is valid only if the parts  
are authorized Taylor parts, purchased from the  
local authorized Taylor Distributor, and only if all  
required service work is provided by an authorized  
Taylor service technician. Taylor reserves the right  
to deny warranty claims on units or parts if  
non-Taylor approved parts or incorrect refrigerant  
were installed in the unit, system modifications were  
performed beyond factory recommendations, or it is  
determined that the failure was caused by abuse,  
misuse, neglect, or failure to follow all operating  
instructions. For full details of your Taylor Warranty,  
please see the Limited Warranty section in this  
manual.  
It should also be noted that Taylor does not warrant  
the refrigerant used in its equipment. For example, if  
the refrigerant is lost during the course of ordinary  
service to this machine, Taylor has no obligation to  
either supply or provide its replacement either at  
billable or unbillable terms. Taylor does have the  
obligation to recommend a suitable replacement if  
the original refrigerant is banned, obsoleted, or no  
longer available during the five year warranty of the  
compressor.  
The Taylor Company will continue to monitor the  
industry and test new alternates as they are being  
developed. Should a new alternate prove, through  
our testing, that it would be accepted as a drop-in  
replacement, then the above disclaimer would  
become null and void. To find out the current status  
of an alternate refrigerant as it relates to your  
compressor warranty, call the local Taylor Distributor  
or the Taylor Factory. Be prepared to provide the  
Model/Serial Number of the unit in question.  
If the crossed out wheeled bin symbol is  
affixed to this product, it signifies that this product is  
compliant with the EU Directive as well as other  
similar legislation in effect after August 13, 2005.  
Therefore, it must be collected separately after its  
131122  
4
To the Operator  
Model C043  
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Section 3  
Safety  
We at Taylor Company are concerned about the  
safety of the operator when he or she comes in  
contact with the freezer and its parts. Taylor has  
gone to extreme efforts to design and manufacture  
built-in safety features to protect both you and the  
service technician. As an example, warning labels  
have been attached to the freezer to further point  
out safety precautions to the operator.  
S
S
S
S
S
DO NOT operate the freezer unless it is  
properly grounded.  
DO NOT operate freezer with larger fuses  
than specified on the freezer data label.  
All repairs must be performed by an  
authorized Taylor service technician.  
The main power supplies to machine must  
be disconnected prior to performing repairs.  
IMPORTANT - Failure to adhere to the  
following safety precautions may result in  
severe personal injury or death. Failure to  
comply with these warnings may damage the  
machine and its components. Component  
damage will result in part replacement expense  
and service repair expense.  
Cord Connected Units: Only Taylor  
authorized service technicians may install a  
plug on this unit.  
S
Stationary appliances which are not  
equipped with a power cord and a plug or  
another device to disconnect the appliance  
from the power source, must have an  
all-pole disconnecting device with a contact  
gap of at least 3 mm installed in the external  
installation.  
DO NOT operate the freezer without  
reading this Operator Manual. Failure to follow this  
instruction may result in equipment damage, poor  
freezer performance, health hazards, or personal  
injury.  
S
Appliances that are permanently connected  
to fixed wiring and for which leakage  
currents may exceed 10 mA, particularly  
when disconnected or not used for long  
periods, or during initial installation, shall  
have protective devices, such as a GFI, to  
protect against the leakage of current and  
be installed by authorized personnel to the  
local codes.  
This appliance is to be used only by trained  
personnel. It is not intended for use by children or  
people with reduced physical, sensory, or mental  
capabilities, or lack of experience and knowledge,  
unless given supervision or instruction concerning  
the use of the appliance by a person responsible for  
their safety. Children should be supervised to ensure  
that they do not play with the appliance.  
S
Supply cords used with this unit shall be  
oil-resistant, sheathed, flexible cable not  
lighter than ordinary polychloroprene or  
other equivalent synthetic  
elastomer-sheathed cord (Code designation  
60245 IEC 57) installed with the proper cord  
anchorage to relieve conductors from strain,  
including twisting, at the terminals and  
protect the insulation of the conductors from  
abrasion.  
This unit is provided with an equipotential  
grounding lug that is to be properly attached to the  
rear of the frame by the authorized installer. The  
installation location is marked by the equipotential  
bonding symbol (5021 of IEC 60417-1) on both the  
removable panel and the equipment's frame.  
If the supply cord is damaged, it must be  
replaced by the manufacturer, its service  
agent, or similarly qualified person, in order  
to avoid a hazard.  
DO NOT use a water jet to clean or rinse  
the freezer. Failure to follow these instructions may  
result in serious electrical shock.  
Failure to follow these instructions may result in  
electrocution. Contact your local authorized Taylor  
Distributor for service.  
130411  
5
Model C043  
Safety  
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Cleaning and sanitizing schedules are  
governed by your state or local regulatory agencies  
and must be followed accordingly. Please refer to  
the cleaning section of this manual for the proper  
procedure to clean this unit.  
S
S
DO NOT allow untrained personnel to  
operate this machine.  
DO NOT operate the freezer unless all  
service panels and access doors are  
restrained with screws.  
This machine is designed to maintain  
product temperature under 41°F (5°C). Any product  
being added to this machine must be below 41°F  
(5°C). Failure to follow this instruction may result in  
health hazards and poor freezer performance.  
S
DO NOT remove any internal operating  
parts (example: freezer door, beater,  
scraper blades, etc.) unless all control  
switches are in the OFF position.  
DO NOT obstruct air intake and discharge  
openings:  
Failure to follow these instructions may result in  
severe personal injury from hazardous moving parts.  
C043: The minimum air clearance requirement is 3”  
(76 mm) on one side and the rear of the unit, and 0”  
on the other side. (Note: A minimum clearance of  
36” [914 mm] is required on one side to allow for the  
installation and removal of the side drip pan.)  
This unit has many sharp edges that can  
cause severe injuries.  
RC35: Requires a minimum air clearance of 6”  
(152 mm) on three sides. An air deflector must be  
installed on the condenser side if floor clearance is  
less than 5” (127 mm).  
S
DO NOT put objects or fingers in the fill or  
discharge openings. This may contaminate  
the product and cause severe personal  
injury.  
Failure to allow adequate clearance can reduce the  
refrigeration capacity of the freezer and possibly  
cause permanent damage to the compressor.  
S
USE EXTREME CAUTION when removing  
the beater asssembly. The scraper blades  
are very sharp.  
For Indoor Use Only: This unit is designed to  
operate indoors, under normal ambient  
temperatures of 70° - 75°F (21° - 24°C). The freezer  
has successfully performed in high ambient  
temperatures of 104°F (40°C) at reduced capacities.  
Access to the service area of the unit is  
restricted to persons having knowledge and practical  
experience with the appliance, in particular as far as  
safety and hygiene are concerned.  
DO NOT run the machine without product. Failure to  
follow this instruction can result in damage to the  
machine.  
NOISE LEVEL: Airborne noise emission does not  
exceed 78 dB(A) when measured at a distance of  
1.0 meter from the surface of the machine and at a  
height of 1.6 meters from the floor.  
This freezer must be placed on a level  
surface. Failure to comply may result in personal  
injury or equipment damage.  
130411  
6
Safety  
Model C043  
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Notes:  
7
Model C043  
Safety  
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Section 4  
Operator Parts Identification  
C043  
Figure 1  
8
Operator Parts Identification  
Model C043  
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Exploded View Parts Identification  
ITEM  
DESCRIPTION  
TRAY A.-DRIP  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
3
4
5
6
7
8
9
X63636  
065701  
065700  
X64316  
063593  
X67453  
X63715  
10  
11  
12  
13  
14  
15  
16  
17  
PANEL A.-SIDE RIGHT  
X63720  
044652  
COVER-HOPPER-FRONT INS  
COVER-HOPPER-REAR INS  
LEVER A.-FLOW REG  
ROD-FLOW CONTROL  
TUBE A.-FEED PLASTIC  
PANEL A.-REAR  
LEG-8” 2”OD-3/4-10 STUD-HEX  
SCREW-1/4-20 X 3/8 PHIL TRUS 038872  
HANDLE-STNLS FLUSH PULL  
CHUTE-LONG  
019043  
063619  
063618  
X63724  
034383  
CHUTE-SHORT  
PANEL A.-SIDE LEFT  
NUT-STUD  
SCREW-1/4-20X3/8 PHIL TRUSS 038872  
COVER A.-PANEL-SIDE *C043 X65637  
9
Model C043  
Operator Parts Identification  
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Beater Door & Hopper Assemblies  
Figure 2  
110207  
10  
Operator Parts Identification  
Model C043  
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Beater Door & Hopper Assemblies Parts Identification  
ITEM  
DESCRIPTION  
CHUTE-SHORT  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
3
4
5
6
7
8
063618  
9
10  
11  
12  
13  
14  
15  
SPRING-DASHER BLADE  
BLADE-SCRAPER-REAR  
SHAFT A.-DASHER  
063693  
063640  
X63689  
032560  
X67453  
063593  
063619  
DOOR A. C043  
NUT-STUD  
X63611-SER  
043666  
PLATE-DRAW ARM  
NUT-STUD  
063614  
SEAL-DRIVE SHAFT  
TUBE A.-FEED PLASTIC  
ROD-FLOW CONTROL  
CHUTE-LONG  
034383  
GASKET-DOOR HT 4” DOUBLE 048926  
BEARING-DOOR-FRONT  
064315  
063656  
BLADE-SCRAPER 30 PITCH  
110207  
11  
Model C043  
Operator Parts Identification  
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Accessories  
Figure 3  
ITEM  
DESCRIPTION  
PART NO.  
ITEM  
DESCRIPTION  
PART NO.  
1
2
BRUSH-DBL END-PUMP & FEED 013072  
7
**8  
9
TOOL-DASHER SHAFT REMOVE 063623  
BRUSH-DRAW VALVE 1”OD X  
2”X17”  
013073  
SANITIZER  
SEE NOTE  
KIT A.-TUNE UP  
X64743  
064888  
065425  
063619  
*3  
*4  
5
BRUSH-BARREL  
063843  
063844  
023316  
039719  
10  
11  
12  
RAKE-BLADE GUARD  
TIMER-COUNTDOWN-DIGITAL  
CHUTE-LONG  
BRUSH-REAR BRG  
BRUSH-MIX PUMP BODY 3”X7”  
BRUSH-END-DOOR-SPOUT-SS  
6
*For replacement brush heads only, order 063843-1 and  
063844-1.  
** A sample container of sanitizer is sent with the unit.  
For reorders, order Stera Sheen part no. 055492 (100  
packs) or Kay-5 part no. 041082 (125 packs).  
130321  
12  
Operator Parts Identification  
Model C043  
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Section 5  
Important to Operator  
Figure 4  
Flow Adjustment Knob  
ITEM  
DESCRIPTION  
The flow adjustment knob adjusts the flow of product  
into the freezing cylinders.  
1
2
3
4
5
6
HOPPER REFRIGERATION SWITCH  
OPERATIONAL REFRIGERATION SWITCH  
FLOW ADJUSTMENT KNOB  
Note: Whenever an adjustment is made, first turn  
the adjustment knob all the way to “5” and then back  
to the desired number.  
MIX LOW INDICATOR LIGHT  
BEATER MOTOR SWITCH  
DIGITAL COUNTDOWN TIMER  
Mix Low Indicator Light  
When the mix low indicator light is illuminated, the  
mix hopper has a low supply of mix and should be  
refilled as soon as possible.  
Hopper Refrigeration Switch  
The hopper refrigeration switch activates the hopper  
refrigeration.  
Beater Motor Switch  
Operational Refrigeration Switch  
The beater motor switch activates the beater motor.  
Place the operational refrigeration switch in the “ON”  
position to allow the product to dispense. During “No  
Sale” periods, place the switch in the “HOLD”  
position to keep the product refrigerated in the  
freezing cylinder.  
Digital Countdown Timer  
The digital countdown timer is used to keep track of  
the time needed to control product quality.  
13  
Model C043  
Operator Parts Identification  
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Section 6  
Operating Procedures  
This machine is a three flavor custard freezer. It has  
three 30 quart (28 liter) hoppers. The mix flows by  
gravity through an adjustable flow control into the  
freezing cylinders. This unit has been designed to  
produce a rich tasting custard product that can be  
drawn off and served from a holding cabinet. The  
overrun is typically 20-25% and varies depending on  
the mix formulation and the finished product  
Beater Shaft, Scraper Blade, and Feed  
Tube Assembly  
Step 1  
Verify that the refrigeration switch and the beater  
motor switch are both in the “OFF” position.  
temperature (18 to 21°F [-7.8 to -6.1°C]).  
We begin our instructions at the point where we find  
the parts disassembled and laid out to air dry from  
the previous brush cleaning.  
The following procedures will show you how to  
assemble the parts into the freezer, sanitize them,  
and prime the freezer with fresh mix.  
If you are disassembling the freezer for the first time  
or need information to get to this starting point in our  
instructions, turn to “Disassembly” on page 32 and  
start there.  
Figure 5  
Step 2  
Place a bead of lubricant around the groove of the  
beater shaft.  
Assembly  
MAKE SURE THE BEATER MOTOR  
SWITCH IS IN THE “OFF” POSITION. Failure to  
follow this instruction may cause severe personal  
injury to fingers or hands from hazardous moving  
parts.  
Figure 6  
Note: When lubricating parts, use an approved food  
grade lubricant (example: Taylor Lube).  
14  
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Step 3  
Step 5  
Slide the seal over the shaft and groove until it  
snaps into place.  
Lubricate the beater shaft. IMPORTANT! DO  
NOT lubricate the hex end of the beater shaft.  
Figure 7  
Figure 9  
Step 4  
Step 6  
Fill the inside portion of the seal with 1/4” (6 mm)  
more lubricant and lubricate the flat side of the seal  
that fits onto the rear shell bearing.  
Inspect each scraper blade for any nicks or signs of  
excessive wear. If any nicks or signs of wear are  
present, replace the blade.  
Figure 8  
Figure 10  
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Step 7  
Step 11  
Starting at the hex end of the beater shaft, place a  
metal leaf spring (arched upward) over the two pins  
closest to that end. Install the long scraper blade on  
top of the leaf spring. (Note: There is only one long  
scraper blade per beater.)  
Continue adding leaf springs and short scraper  
blades to the beater shaft until all 12 blades are  
installed.  
Step 12  
Slide the beater shaft into the freezing cylinder,  
rotating the beater shaft slightly counter-clockwise.  
Engage the hex end firmly into the drive coupling at  
the back of the machine. The square portion of the  
beater shaft assembly should fit completely inside  
the freezing cylinder. The bearing support pin will  
extend beyond the freezing cylinder.  
Note: It may be helpful to use the beater removal  
tool to turn the beater while installing the beater.  
Figure 11  
Step 8  
Place a leaf spring and a short scraper blade on the  
next set of pins.  
Step 9  
Hold the two leaf springs and scraper blades in  
place. Slide the beater shaft into the freezing  
cylinder until the scraper blades are held in place by  
the freezing cylinder. Rotate the beater shaft  
counter-clockwise until the next set of pins is facing  
up.  
Figure 13  
Note: The drip pan is a convenient place to store  
the beater removal tool.  
Step 13  
Install the front bearing on the bearing support pin.  
Figure 12  
Step 10  
Place a leaf spring and a short scraper blade on the  
next set of pins. Slide the beater shaft into the  
freezing cylinder until the blade is held in place by  
the freezing cylinder. Rotate the beater shaft  
counter-clockwise until the next set of pins is facing  
up.  
Figure 14  
Step 14  
Repeat the assembly instructions on the  
remaining freezing cylinders.  
16  
Operating Procedures  
Model C043  
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Door Assembly  
Step 1  
With the door in a horizontal position, install the  
draw arm plate. Install all three short stud nuts and  
leave them loose.  
Figure 16  
Step 4  
Seat the door on the freezer studs. To ensure the  
door gasket doesn't fall off, hold the door flush with  
the freezing cylinder with one hand while installing  
the stud nuts with the other hand. Hand-tighten the  
stud nuts equally in a criss-cross pattern to insure  
the door is snug.  
Figure 15  
Step 2  
Turn the door over and install the door gasket.  
Note: DO NOT lubricate the gasket, as this will  
cause the gasket to leak over time.  
Step 3  
Press all around the gasket to ensure a flush,  
secure fit in the groove. The gasket may have to be  
stretched slightly to get it into the proper position.  
To ensure that the gasket is correctly positioned,  
verify that the middle section of the gasket is arched  
upward. If the middle section of the gasket is  
concave, or extends into the middle of the seal, turn  
the gasket over, as it is upside down.  
Figure 17  
Step 5  
Repeat the assembly instructions on the  
remaining freezing cylinders.  
111216  
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Operating Procedures  
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Sanitizing  
Step 1  
Using lukewarm water, prepare an approved 100  
PPM sanitizing solution (examples: 5 gal. [19 liters]  
of Kay-5R or 4 gal. [15 liters] of Stera-SheenR).  
USE WARM WATER AND FOLLOW THE MANU-  
FACTURER'S SPECIFICATIONS.  
Step 2  
Place the feed tube and the flow control rod flat on  
the bottom of the hopper.  
Figure 20  
Step 5  
Attach the splash guards to the door studs.  
Figure 18  
Figure 21  
Step 3  
Place the product chutes in the hopper.  
Step 6  
Make sure the refrigeration switch and the hopper  
refrigeration switch are in the “OFF” position.  
Figure 19  
Figure 22  
Step 4  
IMPORTANT! Refrigeration should NOT be on  
when water is present in the freezing cylinder or  
hopper.  
Make sure the draw arm plate is closed and the  
short door stud nuts are snug.  
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Step 7  
Step 10  
Place an empty mix pail under the draw arm plate (if  
the machine is not equipped with a trough).  
Place the beater switch in the ON position and set  
the timer for five minutes.  
Figure 23  
Step 8  
Pour the sanitizing solution into the hopper.  
Figure 26  
Step 11  
After five minutes have elapsed, open the draw arm  
plate and drain the sanitizer into the empty mix pail.  
Note: If your machine is equipped with a trough,  
drain the sanitizer into the trough.  
Step 12  
Place the beater switch in the “OFF” position and  
the flow adjustment knob in the “CLOSE” position.  
Figure 24  
Step 9  
Brush clean the mix hopper.  
Figure 25  
Figure 27  
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Operating Procedures  
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Step 15  
Install the feed tube assembly into the mix inlet hole  
located at the bottom of the hopper. Make sure the  
feed tube is completely seated in the mix inlet hole.  
IMPORTANT! Your hands must be clean  
and sanitized before proceeding with the next  
steps.  
Step 13  
Remove the splash guards from the doors.  
Figure 30  
Step 16  
Place one end of the flow control rod into the hole  
located on the feed tube. Place the other end of the  
rod into the hole on the front flow control lever.  
Figure 28  
Step 14  
Remove the chute from the hopper.  
Figure 31  
Step 17  
Discard the sanitizer.  
Repeat these steps for the remaining freezing  
cylinders.  
Figure 29  
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Step 2  
Priming  
On the front half of the hoppers, install the hopper  
covers that have the raised lip.  
KEEP FINGERS OUT OF FILL AND  
DISCHARGE OPENINGS! Failure to do so may  
result in severe personal injury, contaminated  
product, or component damage.  
Step 1  
IMPORTANT: Verify that the flow adjustment knob  
is in the “CLOSE” position and the beater motor  
switch is in the “OFF” position. The draw arm plate  
must be closed.  
Figure 33  
Step 3  
Place the hopper refrigeration knob in the “ON”  
position and set the timer for 30 minutes.  
Figure 32  
Figure 34  
Step 4  
Note: The flow adjustment knob is used to adjust  
the flow of mix. Turning the adjustment knob  
clockwise increases the flow. A counter-clockwise  
turn decreases the flow. Adjust the mix flow as  
needed to maintain proper product consistency.  
After 30 minutes have expired, fill the hopper with  
fresh mix.  
Note: Use only FRESH MIX when priming the  
freezer.  
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Model C043  
Operating Procedures  
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Step 5  
Step 7  
On the back half of the hoppers, install the hopper  
covers that have the concave lip. For maximum  
capacity, the hopper should be full.  
After one minute has expired, turn the flow  
adjustment knob to “1” and set the timer for three  
minutes.  
Note: Whenever an adjustment is made, first turn  
the adjustment knob all the way to “5” and then back  
to the desired number.  
Figure 37  
Figure 35  
Step 8  
After three minutes have expired, open the draw  
arm plate. If the custard is too soft, close the draw  
arm plate and wait one minute. Repeat until the  
custard looks servable.  
Step 6  
Place the beater switch and the refrigeration switch  
in the “ON” position. Set the timer for one minute.  
Note: The first couple inches of custard will force  
out any remaining sanitizing solution and should be  
discarded.  
Note: The refrigeration switch will not activate  
unless the beater switch is on.  
Step 9  
Close the draw arm plate. Using sanitized hands,  
install a sanitized product chute.  
Figure 36  
Figure 38  
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Step 10  
Step 12  
Open the draw arm plate.  
When the desired amount is obtained and more  
custard will be made later, follow the “Hold Cycle  
During Operation” instructions starting on page 23.  
Step 13  
Repeat these steps for the remaining freezing  
cylinders.  
Hold Cycle During Operation  
Step 1  
Place the flow adjustment knob in the “CLOSE”  
position. Set the timer for one minute.  
Figure 39  
Note: A chattering noise indicates that not enough  
mix is entering the freezing cylinder. It may be  
necessary to increase the flow of mix into the  
freezing cylinder. Increase the flow control knob only  
1/2 a number at a time. It takes 3 - 5 minutes to see  
the results of the adjustment. (Whenever an  
adjustment is made, first turn the adjustment knob  
all the way to “5” and then back to the desired  
number.)  
Step 11  
Continue to run the frozen custard into the holding  
cabinet until the desired amount is obtained. Adjust  
the mix flow as needed to maintain proper product  
consistency. For maximum capacity, make sure the  
hopper is full and the flow is adjusted as high as  
possible within the acceptable product temperature  
range.  
Figure 41  
Step 2  
After one minute has expired, place the refrigeration  
switch in the “HOLD” position for custard.  
Figure 40  
Figure 42  
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Step 3  
Step 5  
When the frozen custard stops flowing,  
(takes approximately two minutes) place the beater  
motor switch in the “OFF” position.  
Close the draw arm plate. Make sure the left stud  
nut is snug and then the right stud nut.  
Figure 45  
Figure 43  
Step 6  
Step 4  
Remove the custard chute and take it to the sink for  
cleaning and sanitizing.  
Use the rake to remove as much custard from the  
product door as possible.  
Figure 44  
Figure 46  
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Step 7  
Resuming Production During  
Operation  
Close the dipping cabinet cover.  
Step 8  
Step 1  
Prepare a squeeze bottle of approved 100 PPM  
sanitizing solution. Squeeze the sanitizing solution  
around the draw arm plate and stud nuts to remove  
any left-over product. If necessary, brush clean the  
area with the door spout brush and rinse with the  
sanitizing solution.  
Place the beater switch in the “ON” position.  
Figure 48  
Step 2  
Place the refrigeration switch in the “ON” position.  
Figure 47  
Step 9  
Repeat these steps for the remaining freezing  
cylinders.  
Figure 49  
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Step 3  
Step 5  
Set the timer for one minute. After the minute  
expires, open the flow control assembly to “1” and  
set the timer for three minutes.  
When custard appears, adjust the flow adjustment  
knob to gain the desired custard texture. Turn the flow  
adjustment knob clockwise if the product is too firm  
and counter-clockwise if the product is too soft.  
Note: Whenever an adjustment is made, first turn  
the adjustment knob all the way to “5” and then back  
to the desired number.  
Figure 52  
Figure 50  
Step 6  
Step 4  
When the product looks servable, close the draw  
arm plate. Using sanitized hands, install a  
sanitized custard chute.  
After three minutes have expired, open the draw  
arm plate. If the custard is too soft, close the draw  
arm plate and wait one minute. Repeat as  
necessary.  
Figure 51  
Figure 53  
120213  
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Step 7  
Step 2  
Open the draw arm plate. Continue to run the frozen  
custard into the holding cabinet until the desired  
amount is obtained. Adjust the mix flow as needed  
to maintain proper product consistency. When the  
desired amount is obtained and more custard will be  
made later, follow the “Hold Cycle During  
Operation” instructions starting on page 23.  
Set the timer for 20 minutes. This allows the freezing  
cylinder enough time to warm before removing the  
remaining custard.  
Step 3  
Place the beater switch in the “ON” position.  
Figure 54  
Figure 56  
Preparing for Shutdown  
Step 4  
Perform the following procedures to remove the  
remaining custard in the freezing cylinder when  
there is mix in the hopper.  
Open the dipping cabinet cover. Close the draw arm  
plate. Using sanitized hands, install a sanitized  
custard chute.  
Step 1  
Place the refrigeration switch in the “OFF” position.  
Figure 55  
Figure 57  
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Step 5  
Rinsing  
Open the draw arm plate and turn the flow  
adjustment knob to “5”. Run the remaining mix  
through the freezing cylinder and properly dispose of  
the mix.  
Step 1  
Place the hopper refrigeration switch in the “OFF”  
position.  
Figure 58  
Note: If local health codes permit the use of  
rerun, place a sanitized, NSF approved rerun  
container beneath the opening of the front plate and  
run the remaining mix into the container. See  
page 36 for instructions regarding the proper use of  
rerun.  
Figure 60  
Step 6  
Step 2  
After all the custard has drained from the hopper,  
remove the hopper cover, the flow control rod and  
the feed tube.  
Make sure the refrigeration switch is in the “OFF”  
position.  
Figure 59  
Step 7  
Repeat these steps for the remaining freezing  
cylinders.  
Figure 61  
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Step 3  
Close the draw arm plate and remove the product  
chute.  
Figure 64  
Step 6  
With the brushes provided, scrub the mix hopper.  
Figure 62  
Step 4  
Install the splash guard.  
Figure 65  
Step 7  
Place the beater switch in the “ON” position.  
Figure 63  
Step 5  
With a pail beneath the draw arm plate, pour four  
gallons (15 liters) of cool, clean water into the  
hopper. (Note: Use the faucet if the machine is  
equipped with one.)  
Figure 66  
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Step 8  
Cleaning  
Open the draw plate and drain the rinse water from  
the freezing cylinder.  
IMPORTANT: Failure to follow these  
cleaning procedures may result in bacterial  
contamination of the frozen custard product.  
Step 1  
Make sure the refrigeration switch is in the “OFF”  
position.  
Figure 67  
Step 9  
Repeat this procedure until all mix residue is gone  
and the water is clear.  
Figure 69  
Step 10  
Step 2  
Place the beater switch in the “OFF” position.  
Close the draw arm plate.  
Figure 70  
Step 3  
Figure 68  
Using lukewarm water, prepare an approved 100  
PPM sanitizing solution (examples: 5 gal. [19 liters]  
of Kay-5R or 4 gal. [15 liters] of Stera-SheenR).  
USE WARM WATER AND FOLLOW THE MANU-  
FACTURER'S SPECIFICATIONS.  
Step 11  
Repeat these steps for the remaining freezing  
cylinders.  
30  
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Step 4  
Step 6  
Pour the cleaning solution into the hopper. Brush  
clean the sides and bottom of the hopper.  
After five minutes has elapsed, open the draw arm  
plate and drain all the solution from the freezing  
cylinder.  
Figure 73  
Figure 71  
Step 7  
Step 5  
Place the beater switch in the “OFF” position.  
Place the beater switch in the “ON” position. Set the  
timer for five minutes.  
Figure 74  
Step 8  
Figure 72  
Repeat these steps for each freezing cylinder.  
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Step 3  
Disassembly  
Remove the front bearing from the door or beater  
shaft.  
Step 1  
Remove the door assembly.  
Figure 77  
Figure 75  
Step 4  
While removing the beater shaft, take each blade  
and leaf spring off and place them in a container for  
cleaning.  
Step 2  
Disassemble the door assembly. Remove the gasket  
from the product door.  
Figure 76  
Figure 78  
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Step 5  
Step 7  
Remove the rear seal from the beater shaft. Use a  
single-use towel to remove the lubricant from the  
seal before taking it to the sink for cleaning.  
Take all the parts to the sink for complete  
disassembly and brush cleaning.  
Step 8  
Repeat these steps for each freezing cylinder.  
Brush Cleaning  
IMPORTANT: Failure to follow these  
cleaning procedures may result in bacterial  
contamination of the frozen custard product.  
Figure 79  
Note: If the rear seal remains in the drive coupling  
at the back of the machine instead of coming out  
with the beater shaft, perform the following:  
Step 1  
Prepare a sink with an approved cleaning solution  
(examples: Kay-5® or Stera-Sheen®). USE  
WARM WATER AND FOLLOW THE MANUFAC-  
TURER'S SPECIFICATIONS. If another approved  
cleaner is used, dilute it according to the label in-  
structions. (IMPORTANT: Follow the label direc-  
tions. Too STRONG of a solution can cause parts  
damage, while too MILD of a solution will not provide  
adequate cleaning.)  
S
S
Reinstall three blades and leaf springs on  
the beater shaft.  
Slide the beater shaft back into the freezing  
cylinder until the hex end is firmly engaged  
in the drive coupling.  
S
S
Remove the beater shaft by pulling it  
straight out.  
Repeat as necessary until the rear seal is  
removed.  
Step 6  
Remove the hopper covers, the feed tube and the  
flow control rod.  
Figure 81  
Make sure all brushes provided with the freezer are  
available for brush cleaning.  
Figure 80  
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Step 2  
Step 4  
Thoroughly brush clean all disassembled parts in the  
cleaning solution, making sure all lubricant and mix  
film is removed.  
Return to the freezer with a small amount of  
cleaning solution. Using the draw valve brush  
(1” x 2” x 17”), brush clean the mix inlet hole in each  
mix hopper.  
Figure 82  
Figure 84  
Step 5  
Step 3  
Using the brush with the long black tip, brush clean  
the rear shell bearing at the back of each freezing  
cylinder.  
Use the double-ended brush to clean the inside of  
the feed tubes.  
Figure 83  
Figure 85  
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Step 6  
Step 9  
Using the long white brush, brush clean each  
freezing cylinder.  
Place all cleaned parts on a clean, dry surface to air  
dry overnight.  
Step 10  
Empty, clean, and reinstall the rear drip pan.  
Figure 86  
Step 7  
Prepare a sink with an approved sanitizing solution  
(examples: Kay-5® or Stera-Sheen®). USE  
WARM WATER AND FOLLOW THE MANUFAC-  
TURER'S SPECIFICATIONS.  
Figure 88  
Step 11  
Wipe clean all exterior surfaces of the freezer with a  
clean, sanitized towel.  
Figure 87  
Step 8  
Repeat Step 2 using the sanitizing solution.  
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Section 7  
Important: Operator Checklist  
j 5. IF LOCAL HEALTH CODES PERMIT THE  
During Cleaning and Sanitizing  
USE OF RERUN, make sure the mix rerun is  
stored in a sanitized, covered stainless steel  
container and used the following day. DO  
NOT prime the machine with rerun. When  
using rerun, skim off the foam and discard.  
Mix the rerun with fresh mix in a ratio of 50/50  
during the days operation.  
ALWAYS FOLLOW LOCAL HEALTH CODES.  
Cleaning and sanitizing schedules are governed  
by federal, state, or local regulatory agencies,  
and must be followed accordingly. If the unit  
has a “Standby mode”, it must not be used in  
lieu of proper cleaning and sanitizing  
j 6. On a designated day of the week, run the mix  
as low as feasible and discard it after closing.  
This will break the rerun cycle and reduce the  
possibility of high bacteria and coliform  
counts.  
procedures and frequencies set forth by the  
ruling health authority. The following check  
points should be stressed during the cleaning  
and sanitizing operations.  
j 7. Properly prepare the cleaning and sanitizing  
solutions. Read and follow the label directions  
carefully. Too strong of a solution may  
damage the parts and too weak of a solution  
will not do an adequate job of cleaning or  
sanitizing.  
CLEANING AND SANITIZING MUST BE  
PERFORMED DAILY.  
j 8. The temperature of the mix in the mix hopper  
and walk-in cooler should be below 40_F  
(4.4_C).  
Troubleshooting Bacterial Count  
Regular Maintenance Checks  
j 1. Thoroughly clean and sanitize the machine  
regularly, including complete disassembly and  
brush cleaning.  
j 1. Replace scraper blades that are nicked or  
damaged. Before installing the beater  
assembly, be certain that scraper blades and  
leaf springs are properly attached to the  
beater shaft.  
j 2. Use all brushes supplied for thorough  
cleaning. The brushes are specially designed  
to reach all mix passageways.  
j 2. Check the rear shell bearing for signs of wear  
(excessive mix leakage in rear drip pan) and  
be certain it is properly cleaned.  
j 3. Use the white bristle brush to clean the mix  
inlet hole which extends from the mix hopper  
down to the rear of the freezing cylinder.  
j 3. Using a long brush and a cloth towel, keep  
the rear shell bearing and the female hex  
drive socket clean and free of lubricant and  
mix deposits.  
j 4. Use the black bristle brush to thoroughly  
clean the rear shell bearing located at the rear  
of the freezing cylinder. Be sure there is a  
generous amount of cleaning solution on the  
brush.  
j 4. Dispose of seals if they are worn, torn, or fit  
too loosely, and replace with new ones.  
120802  
36  
Important: Operator Checklist  
Model C043  
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j 5. Follow all lubricating procedures as outlined in  
Winter Storage  
“Assembly”.  
If the place of business is to be closed during the  
winter months, it is important to protect the freezer  
by following certain precautions, particularly if the  
building is subject to freezing conditions.  
j 6. If your machine is air cooled, check the  
condenser for accumulation of dirt and lint.  
Dirty condensers will reduce the efficiency  
and capacity of the machine. Condensers  
should be cleaned monthly with a soft brush.  
Never use screwdrivers or other metal probes  
to clean between the fins.  
Disconnect the freezer from the main power source  
to prevent possible electrical damage.  
On water cooled freezers, disconnect the water  
supply. Relieve pressure on the spring in the water  
valve. Use air pressure on the outlet side to blow out  
any water remaining in the condenser. This is  
extremely important. Failure to follow this  
procedure may cause severe and costly damage to  
the refrigeration system.  
Note: For machines equipped with an air  
filter, it will be necessary to vacuum clean the  
filters on a monthly schedule.  
Your local Taylor Distributor can perform this winter  
storage service for you.  
Caution: Always disconnect  
electrical power prior to cleaning the  
condenser. Failure to follow this instruction  
may result in electrocution.  
Wrap detachable parts of the freezer such as  
beater, blades, beater shaft, and freezer door, and  
place them in a protected dry place. Rubber trim  
parts and gaskets can be protected by wrapping  
them with moisture-proof paper. All parts should be  
thoroughly cleaned of dried mix or lubrication which  
attract mice and other vermin.  
j 7. If your machine is water cooled, check the  
water lines for kinks or leaks. Kinks can occur  
when the machine is moved back and forth for  
cleaning or maintenance purposes.  
Deteriorated or cracked water lines should be  
replaced only by an authorized Taylor  
distributor.  
It is recommended that an authorized service  
technician perform winter storage draining, to insure  
all water has been removed. This will guard against  
freezing and rupturing of the components.  
37  
Model C043  
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Section 8  
Troubleshooting Guide  
PROBLEM  
PROBABLE CAUSE  
REMEDY  
PAGE  
REF.  
21  
21  
1. The product is too stiff.  
a. Flow rate is too slow.  
a. Flow rate is too slow.  
a. Adjust the flow rate.  
a. Adjust the flow rate.  
2. The scraper blades make  
a chattering noise.  
21  
3. The product is too soft.  
a. Flow rate is too fast.  
a. Adjust the flow rate.  
- - -  
b. There is a problem with  
the refrigeration system.  
b. Call an authorized service  
technician.  
21  
4. The mix low indicator is  
illuminated.  
a. Inadequate level of mix in  
the mix hopper.  
a. Fill the mix hopper with  
mix.  
b. Bad electrical connection.  
b. Call an authorized service  
technician.  
- - -  
21 / 23  
5. The mix low indicator is  
illuminated and the  
a. The level of mix in the mix  
hopper is inadequate and  
the flow rate is too slow.  
a. Fill the hopper with mix if  
further production is  
required. If no further  
production is required,  
open the flow control all  
the way and place the  
refrigeration switch in the  
“OFF” position.  
product is too stiff.  
- - -  
6. Beater motor won't start.  
a. The beater motor overload a. Turn the machine off.  
Press the reset button and  
restart the machine.  
has tripped.  
b. The power switch is in the  
OFF position.  
b. Place the power switch in  
the ON position.  
- - -  
- - -  
- - -  
c. The beater motor switch is c. Place the beater motor  
switch in the ON position.  
in the OFF position.  
d. The circuit breaker is off  
or the fuse is blown.  
d. Turn the breaker on, or  
replace the fuse.  
38  
Important: Operator Checklist  
Model C043  
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Section 9  
Parts Replacement Schedule  
PART DESCRIPTION  
EVERY 3 MONTHS  
EVERY 6 MONTHS  
ANNUALLY  
BRUSH-DBL END-PUMP & FEED  
BRUSH-DRAW VALVE 1”OD X 2”X17”  
BRUSH-BARREL  
INSPECT & REPLACE IF NECESSARY  
INSPECT & REPLACE IF NECESSARY  
INSPECT & REPLACE IF NECESSARY  
INSPECT & REPLACE IF NECESSARY  
INSPECT & REPLACE IF NECESSARY  
INSPECT & REPLACE IF NECESSARY  
MINIMUM  
MINIMUM  
MINIMUM  
MINIMUM  
MINIMUM  
MINIMUM  
BRUSH-REAR BRG  
BRUSH-MIX PUMP BODY 3”X7”  
BRUSH-END-DOOR-SPOUT-SS  
GASKET-DOOR  
X
X
X
BEARING-DOOR-FRONT  
SEAL-DRIVE SHAFT  
39  
Model C043  
Parts Replacement Schedule  
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Section 10 Limited Warranty on Equipment  
TAYLOR COMPANY LIMITED WARRANTY ON FREEZERS  
Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limited  
warranty on new Taylor-branded freezer equipment available from Taylor to the market generally (the “Product”)  
to the original purchaser only.  
LIMITED WARRANTY  
Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and  
service as follows. All warranty periods begin on the date of original Product installation. If a part fails due to  
defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency,  
will provide a new or re-manufactured part, at Taylor’s option, to replace the failed defective part at no charge for  
the part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty  
for a Product failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed  
below and on the reverse (if any) of this document.  
Product  
Soft Serve  
Part  
Limited Warranty Period  
Five (5) years  
Insulated shell assembly  
Frozen Yogurt  
Shakes  
Refrigeration compressor  
(except service valve)  
Five (5) years  
Beater motors  
Two (2) years  
Two (2) years  
Two (2) years  
Smoothies  
Frozen Beverage  
Batch Desserts  
Beater drive gear  
Printed circuit boards and  
Softech controls beginning  
with serial number H8024200  
Parts not otherwise listed in  
this table or excluded below  
One (1) year  
LIMITED WARRANTY CONDITIONS  
1. If the date of original installation of the Product cannot be verified, then the limited warranty period begins  
ninety (90) days from the date of Product manufacture (as indicated by the Product serial number). Proof of  
purchase may be required at time of service.  
2. This limited warranty is valid only if the Product is installed and all required service work on the Product is  
performed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts are  
used.  
3. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in  
the Taylor Operator’s Manual.  
4. Defective parts must be returned to the authorized Taylor distributor or service agency for credit.  
5. The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.  
LIMITED WARRANTY EXCEPTIONS  
This limited warranty does not cover:  
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of  
defective parts, replacement parts, or new Products.  
2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning  
of condensers.  
131122  
40  
Limited Warranty on Equipment  
Model C043  
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3. Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.  
4. External hoses, electrical power supplies, and machine grounding.  
5. Parts not supplied or designated by Taylor, or damages resulting from their use.  
6. Return trips or waiting time required because a service technician is prevented from beginning warranty  
service work promptly upon arrival.  
7. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,  
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including  
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning  
supplies.  
8. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake  
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,  
accident or condition beyond the reasonable control of Taylor; operation above or below the electrical or  
water supply specification of the Product; or components repaired or altered in any way so as, in the  
judgment of the Manufacturer, to adversely affect performance, or normal wear or deterioration.  
9. Any Product purchased over the Internet.  
10. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the  
inadequacy or interruption of electrical service.  
11. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.  
12. Damages resulting from the use of any refrigerant other than that specified on the Product’s data label will  
void this limited warranty.  
13. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.  
14. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY  
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential  
damages, so this limitation may not apply to you.  
This limited warranty gives you specific legal rights, and you may also have other rights which vary from  
jurisdiction to jurisdiction.  
LIMITATION OF WARRANTY  
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS  
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE  
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE  
COMPONENTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL  
OR INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,  
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS  
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED  
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.  
LEGAL REMEDIES  
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or  
complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other  
correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or  
remedies.  
Taylor Company  
a division of Carrier Commercial Refrigeration, Inc.  
750 N. Blackhawk Blvd.  
Rockton, IL 61072  
41  
Model C043  
Limited Warranty on Equipment  
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Section 11  
Limited Warranty on Parts  
TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS  
Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limited  
warranty on new Taylor genuine replacement components and parts available from Taylor to the market generally  
(the “Parts”) to the original purchaser only.  
LIMITED WARRANTY  
Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service  
as follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part fails  
due to defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service  
agency, will provide a new or re-manufactured Part, at Taylor’s option, to replace the failed defective Part at no  
charge for the Part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited  
warranty for a Part failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions  
listed below and on the reverse (if any) of this document.  
Part's Warranty Class Code or Part  
Class 103 Parts¹  
Limited Warranty Period  
Three (3) months  
Class 212 Parts²  
Twelve (12) months  
Twelve (12) months  
No warranty  
Class 512 Parts  
Class 000 Parts  
Taylor Part #072454 (Motor-24VDC *C832/C842*)  
Four (4) years  
LIMITED WARRANTY CONDITIONS  
1. If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required  
at time of service.  
2. This limited warranty is valid only if the Part is installed and all required service work in connection with the  
Part is performed by an authorized Taylor distributor or service agency.  
3. The limited warranty applies only to Parts remaining in use by their original owner at their original installation  
location in the unit of original installation.  
4. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in  
the Taylor Operator’s Manual.  
5. Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.  
6. This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separate  
Taylor Limited Warranty on freezer or grill equipment.  
7. The use of any refrigerant other than that specified for the unit in which the Part is installed will void this  
limited warranty.  
1, 2  
Except that Taylor Part #032129SER2 (Compressor-Air-230V SERV) and Taylor Part #075506SER1  
(Compressor-Air-115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylor  
freezer equipment and a limited warranty period of two (2) years when used in Taylor grill equipment.  
131122  
42  
Limited Warranty on Parts  
Model C043  
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LIMITED WARRANTY EXCEPTIONS  
This limited warranty does not cover:  
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of  
defective Parts, replacement Parts, or new Parts.  
2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning  
of condensers or carbon and grease buildup.  
3. Required service, whether cleaning or general repairs, to return the cooking surface assemblies, including  
the upper platen and lower plate, to an operational condition to achieve proper cooking or allow proper  
assembly of release sheets and clips as a result of grease build-up on the cooking surfaces, including but  
not limited to the platen and plate, sides of the shroud or top of the shroud.  
4. Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (or  
in the case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas or  
other small wares used during the cooking process or as a result of the use of cleaners, cleaning materials  
or cleaning processes not approved for use by Taylor.  
5. Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any  
release sheets and clips for the Product’s upper platen assembly.  
6. External hoses, electrical power supplies, and machine grounding.  
7. Parts not supplied or designated by Taylor, or damages resulting from their use.  
8. Return trips or waiting time required because a service technician is prevented from beginning warranty  
service work promptly upon arrival.  
9. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,  
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including  
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning  
supplies.  
10. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake  
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,  
accident or condition beyond the reasonable control of Taylor; operation above or below the gas, electrical or  
water supply specification of the unit in which a part is installed; or Parts or the units in which they are  
installed repaired or altered in any way so as, in the judgment of Taylor, to adversely affect performance, or  
normal wear or deterioration.  
11. Any Part purchased over the Internet.  
12. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the  
inadequacy or interruption of electrical service.  
13. Electricity, gas or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.  
14. Damages resulting from the use of any refrigerant other than that specified for the unit in which the Part is  
installed will void this limited warranty.  
15. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.  
16. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY  
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential  
damages, so this limitation may not apply to you.  
This limited warranty gives you specific legal rights, and you may also have other rights which vary from  
jurisdiction to jurisdiction.  
43  
Model C043  
Limited Warranty on Parts  
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LIMITATION OF WARRANTY  
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS  
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE  
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE  
PARTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR  
INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,  
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS  
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED  
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.  
LEGAL REMEDIES  
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or  
complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other  
correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.  
Taylor Company  
a division of Carrier Commercial Refrigeration, Inc.  
750 N. Blackhawk Blvd.  
Rockton, IL 61072  
44  
Limited Warranty on Parts  
Model C043  
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Section 12  
Parts List  
Model C043  
Parts List  
45  
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46  
Parts List  
Model C043  
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Model C043  
Parts List  
47  
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130321  
48  
Parts List  
Model C043  
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Model C043  
Parts List  
49  
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50  
Parts List  
Model C043  
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Model C043  
Parts List  
51  
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52  
Parts List  
Model C043  
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Model C043  
Parts List  
53  
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YEL  
YEL  
BLK  
VIO  
GRN/YEL  
WHT/GRA  
INPUT  
GRA/WHT  
24 VAC  
BLK  
Model C043  
063943-33  
9/13  
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YEL  
YEL  
BLK  
VIO  
GRN/YEL  
WHT/GRA  
INPUT  
24 VAC  
GRA/WHT  
BLK  
INPUT  
24 VAC  
BLK  
WHT  
C O M P R E S S O R  
M I X  
Model C043  
063943-33A  
9/13  
S T A R T  
M A I N  
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YEL  
YEL  
BLK  
VIO  
GRN/YEL  
WHT/GRA  
INPUT  
24 VAC  
GRA/WHT  
BLK  
Model C043  
063943-33B  
9/13  
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