TROY Group Printer Bluetooth Print Adapter User Manual

TM  
TM  
Bluetooth Print Adapter  
User’s Guide  
Part Number 40150-100  
Revision 1.0  
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Contents  
Introduction  
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
About Your User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2  
1
2
Installing the WindConnect Print Adapter Hardware  
Unpacking and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1  
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2  
WindConnect Connector, Switch, and LEDs . . . . . . . . . . . . . . . . . . . .1-2  
Connecting to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3  
Verifying Successful Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3  
Verifying Connection to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4  
Configuring the Software on Your PC  
Configuring the Bluetooth Software Suite . . . . . . . . . . . . . . . . . . . . . . .2-1  
Installing the Port Monitor Software . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3  
Adding a Windows Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3  
Printing the First Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6  
Printing Additional Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7  
Disconnecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8  
3
4
5
Configuring Other Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1  
Using the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1  
Troubleshooting  
If You Can’t Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1  
6
Where to Get Help  
Worldwide Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1  
Contacting TROY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1  
Returning Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2  
7
Notices  
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1  
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2  
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Introduction  
The TROY WindConnectTM BluetoothTM Print Adapter is a device that enables  
wireless communications capabilities on most models of printers. By using the  
WindConnect, you can conveniently print from laptop computers and other  
devices without using a cable, as shown in the diagram below.  
This manual covers installation of the WindConnect for use with laptop computers  
that have a TROY, IBM® or Toshiba Bluetooth PCMCIA card. The WindConnect  
Bluetooth Print Adapter can also be used with other Bluetooth enabled devices, pro-  
Bluetooth wireless  
communications link  
Printer with TROY  
WindConnect Bluetooth Print  
Adapter  
Laptop computer with IBM or  
Toshiba Bluetooth PCMCIA  
adapter  
vided that they support the Bluetooth Serial Port Profile, the LAN Access Profile, or  
the Object Push Profile. Installation of these other types of devices is described in  
Chapter 3 of this manual  
Note: The WindConnect Bluetooth Print Adapter is designed for printing text  
and low-resolution graphics. Because of the speed limitations of the Bluetooth  
wireless communications link, you should not use the WindConnect to print high  
resolution graphics or photographs. To get better printing performance with  
Bluetooth, you might want to consult your printer’s user guide.  
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WindowsTM System Requirements  
To use the WindConnect Bluetooth Print Adapter for printing from a PC, your  
system should include:  
An IBM-compatible PC with Pentium 133MHz or higher processor  
Microsoft Windows 95, 98, 98SE, ME, 2000, or XP  
At least 64MB RAM  
At least 10MB of free hard disk space to install the software  
A CD-ROM drive  
A TROY WindPort, IBM 09N9812 or Toshiba PA3053U-1PCC Bluetooth  
PCMCIA card with vendor-supplied software is required for operation with  
the TROY Port Monitor software. Other Bluetooth PCMCIA cards may also  
work; refer to Chapter 3 for additional information.  
About Your User’s Guide  
This book contains system requirements, important safety information, and  
instructions on:  
Installing the WindConnect hardware  
Using the TROY Port Monitor and the Bluetooth Neighborhood software with  
the WindConnect  
Using the WindConnect with a Microsoft Windows system  
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Installing the  
WindConnect Print  
Adapter Hardware  
1
The WindConnect Bluetooth Print Adapter plugs directly into the parallel port of  
the printer. If desired you can simultaneously use the printer’s USB port for a  
hardwired connection to your PC.  
Unpacking and Handling  
The WindConnect shipping box contains the following items:  
WindConnect Bluetooth Print Adapter  
WindConnect Bluetooth Print Adapter User’s Guide  
Power supply  
CD-ROM  
The WindConnect Bluetooth Print Adapter is designed to withstand normal han-  
dling procedures, but reasonable precautions should be exercised during installa-  
tion, particularly with regard to static discharge.  
Make sure that you are adequately grounded by touching a bare metal part of  
the printer while installing the WindConnect Bluetooth Print Adapter.  
Avoid moving around the work area in order to eliminate static charge  
buildup.  
If possible, do not work on a carpeted area.  
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Before Your Begin  
Before you install the WindConnect Bluetooth Print Adapter, make sure that your  
printer and your laptop computer already function properly via a parallel or USB  
printer cable. Refer to your printer’s documentation for instructions on using and  
maintaining your printer.  
In addition, make that you have properly installed the TROY, Toshiba or IBM  
Bluetooth adapter and software as described in the documentation that came with  
that device.  
WindConnect Connector, Switch, and LEDs  
The WindConnect Bluetooth Print Adapter hardware is shown in the diagram  
below. It includes the following:  
Power connector. You plug the power supply into this connector.  
Test switch. Press down this switch for less than five seconds to print a test  
page on the printer. Press it down for more than five seconds to reset the  
WindConnect to its factory default parameters.  
LED status indicators. The green light stays lit when you have made a wireless  
connection to the WindConnect from the computer. The yellow light blinks  
whenever data is transmitted over the wireless link.  
Serial port. This port is used for connecting a console terminal for configura-  
tion and maintenance, or for connecting a serial printer. Refer to the Chapter  
6 of this manual for instructions on how to use the serial port.  
These items are described in detail in the next sections.  
serial port  
link (green) light  
parallel port  
test switch  
activity (yellow) light  
power connector  
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Connecting to the Printer  
Before connecting the WindConnect Bluetooth Print Adapter, make sure that the  
printer is turned off.  
The WindConnect has a 36-pin male Centronics parallel connector that is compat-  
ible with the 36-pin female connectors found on most printers. Therefore, the  
WindConnect can be plugged directly into the printer with no additional cable  
required.  
You are now ready to apply power to the WindConnect. Plug the power supply  
into the wall, connect it to the WindConnect, and then turn on the printer.  
Verifying Successful Installation  
When you power it on, the WindConnect will go through the following startup  
sequence:  
It runs through a set of power-up diagnostics for a few seconds. If the  
WindConnect is operating properly, the green light will blink momentarily  
and then go out. If the green light blinks continuously in a regular pattern,  
there is a problem. Try unplugging the power supply and then plugging it in  
again. If the problem persists, contact TROY.  
When the laptop makes a Bluetooth connection to the WindConnect, the  
green light will stay lit. The yellow light will blink whenever there is print-  
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ing activity. Since you have not made a connection yet, both of these LEDs  
should be off.  
Verifying the Connection to the Printer  
Before attempting to print, it is very important to verify the connection between  
the WindConnect and the printer. If this connection is not good you will not be  
able to print!  
To verify this connection, make sure that both the WindConnect and the printer  
are powered on and ready. Then print a test page by holding in the test switch for  
less than five seconds.  
If the test page does not print, first check to make sure that the WindConnect is  
securely connected to the printer. Also, make sure that the printer is operating  
properly and that it is not out of ink. Then power the WindConnect Print  
Adapter off and then on again, and try printing the self-test page again.  
If you cannot print a test page, contact TROY as described in the Where to Get  
Help section of this guide.  
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Configuring the  
Software on Your PC  
2
You can now configure a laptop PC to print wirelessly to your EPSON printer  
equipped with an WindConnect Bluetooth Print Adapter. To do this, you will use  
the WindConnect Port Monitor software, which is included on the installation  
CD-ROM. The WindConnect Port Monitor greatly simplifies the Bluetooth  
printing process by combining the discovery and printing process into a single  
operation.  
The Port Monitor software basically creates a special virtual port on your  
Windows system called TBT1. This port acts very similar to a standard parallel or  
serial port, which means that it can be used with most printer drivers. You can  
therefore print to this port in exactly the same manner as you would if the printer  
were connected to your computer with a parallel cable. Of course, the big differ-  
ence is that you will be printing over the Bluetooth wireless communications link  
rather than using a cable.  
NOTE:  
The following information applies to PCs that use the TROY, IBM or Toshiba  
Bluetooth PCMCIA card and software. The setup procedures may differ you  
have a different brand of Bluetooth adapter in your PC. Please refer to the  
Configuring Other Devices chapter of this manual for information regarding such  
other adapters.  
Configuring the Bluetooth Software Suite  
Before you begin the software configuration, make you must first  
install the TROY, IBM or Toshiba Bluetooth Software Suite that came  
with the PCMCIA card (this software is essentially the same for all of  
these PCMCIA cards). To do this, follow the instructions that came  
with the card. When you have successfully completed this installa-  
tion, you will see the Bluetooth Neighborhood icon on your Windows desktop.  
NOTE:  
The Bluetooth Software Suite V1.09 or later is required. Early IBM and Toshiba  
PCMCIA cards were shipped with older versions of this software. If you have  
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one of these older cards, first install the software and then upgrade the software  
using the Bluetooth Software Suite Upgrade included on the WindConnect  
installation CD-ROM.  
You must then verify that the Serial Port Profile is enabled on the Bluetooth  
Software Suite. To this:  
1. Click the Windows Start button and select Control Panels.  
2. The Control Panel window appears. Double click on the Bluetooth  
Configuration Tool.  
3. You see the Bluetooth Configuration Tool dialog box. You should see one or  
more Digianswer Virtual COM ports (if you do not, verify that you have cor-  
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rectly installed the Bluetooth PCMCIA card and software). Click on any one  
of these ports and verify that the Serial Port Profile is checked. If it is not  
checked, then click the box next to Serial Port Profile.  
4. If you want to print to more than one Bluetooth device, you should repeat the above  
steps for one or more other Digianswer Virtual COM Ports. If no additional  
Virtual COM ports are displayed, you will need to click on the Add button to add  
additional ports (refer to the documentation that came with your PCMCIA card for  
additional information).  
5. Click on OK to continue.  
Installing the Port Monitor Software  
To install the WindConnect Port Monitor software, insert the WindConnect  
Bluetooth Print Adapter installation CD-ROM into your computer. The installa-  
tion program should automatically run. It should automatically start up the instal-  
lation program. If it does not, you can click on the Start button, select Run, and  
then click the Browse button. Click the down arrow button and select the CD-  
ROM (usually D: or E:). Then click on the program Setup.exe to begin the  
installation.  
Answer the questions on the screen and the click Finish to complete the Port  
Monitor installation. When you have completed the installation, the virtual port  
TBT1 will be created. Note that you must agree to the Software License  
Agreement in order to install this software.  
Adding a Windows Printer  
You are now ready to add a printer to your Windows System. These instructions  
apply specifically to Windows 98, but the steps are very similar for Windows  
2000, Windows ME, and Windows XP.  
1. Install the printer driver software according to the documentation for the printer.  
2. Click the Windows Start button, select Settings, and then Printers.  
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3. Right-Click on the printer you wish to associate with the network port, and  
select Properties.  
4. If you are using Windows NT/2000/XP, go to the Ports tab. If you are using  
Windows 95/98/ME, go to the Details tab.  
5. Click on Add Port.  
6. If you are using Windows NT/2000/XP system, highlight Troy Bluetooth  
Port, and click New Port.  
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If you are running Windows 95/98/ME, select Other, highlight Troy Group  
Troy Bluetooth Port, and click OK.  
7. The TROY Bluetooth Port Monitor screen will appear and the Bluetooth  
port name will be displayed. If this is your first port, it will be called TBT1.  
Click OK to create this port.  
8. You will then get the TROY Bluetooth Port Settings screen. If desired, you  
can change the Minutes until disconnect after print value. The WindConnect  
automatically breaks the Bluetooth connection after one minute of inactivity so  
that other people can use the printer. You may increase or decrease this value if  
desired. Click Apply.  
If you are using Windows NT/2000/XP, the Ports tab should look something  
like this:  
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If you are running Windows 95/98/ME, the Details tab should look some-  
thing like this:  
You are now ready to print.  
Printing the First Job  
You should now be able to print in the usual manner from any standard Windows  
application program. Go to File and then Print... from the menu bar of the pro-  
gram. The first time you print, you will get a Port Monitor print screen similar to  
the one below:  
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This screen will show all of the available WindConnect Bluetooth print adapters.  
If this is your first print adapter installation, you will only see one print adapter.  
Note that all WindConnect Bluetooth print adapters have the name  
XCD_xxxxxx, where “xxxxxx” is the last six digits of the MAC address (which is  
found on the label on the bottom of the unit).  
Click on the name of the Bluetooth Print Adapter you want to print to. During  
the next few seconds, the screen will display additional information about the  
Bluetooth Print Adapter as shown below. When you see the message ”Press  
PRINT to start printing”, click on the Print button and your job will be printed.  
Printing Additional Jobs  
After you print the first time, the port “remembers” that you have made a success-  
ful connection to your Bluetooth Print Adapter. If you print again within one  
minute, the job will be sent to the printer automatically and the Port Monitor  
screen will not appear.  
If you print again after a one minute delay, then you will again be presented with  
the Port Monitor screen. After a few seconds, the screen will disappear and the  
job will automatically be sent to your Bluetooth Print Adapter and printer. If you  
have more than one Bluetooth Print Adapter and you want to use a different Print  
Adapter, click on the Clear Selection button. Then click on the desired Print  
Adapter name, and click Print when you see the Press Print to Start Printing  
message.  
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Disconnecting  
Your Bluetooth connection will automatically be disconnected after one minute of  
inactivity. You can change this parameter by right clicking on the Windows print-  
er icon for your printer and clicking on Properties. If you are using Windows  
NT/2000/XP, click on the Ports tab, click on the TBT port and then click on  
Configure Port. If you are using Windows 98/ME, click on the Details tab,  
click on the TBT port, and then click on Port Settings. Then enter the desired  
time in the Minutes until disconnect after print box and click OK.  
NOTE:  
If you are using the TROY, IBM, or Toshiba Bluetooth Software Suite V1.09, the  
WindConnect Port Monitor software conflicts with the Bluetooth Neighborhood  
program and potentially other third-party Bluetooth programs. This conflict  
requires you to temporarily disable the WindConnect Port Monitor whenever you  
need to use the Bluetooth Neighborhood or other Bluetooth program. To do  
this, click the Start button, select WindConnect Bluetooth Software, and click  
WindConnect Bluetooth Utility. When you get the WindConnect Bluetooth Utility  
Dialog, click the Stop <dga> API Use button. This will cause the Port Monitor  
to suspend its operation so that you can use the Bluetooth Neighborhood. To  
resume the Port Monitor operation, click the Resume <dga> API Use button.  
Note that this problem is fixed in the Bluetooth Software Suite V1.10 and later.  
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Configuring Other  
Devices  
The WindConnect Bluetooth Print Adapter is designed to allow printing from a  
variety of different Bluetooth devices. Such devices must support the Bluetooth  
Serial Port Profile, the Object Push Profile, or the LAN Access Profile in order to  
work with the WindConnect Bluetooth Print Adapter. This is one of the most  
commonly available profiles, but check your device’s documentation to make sure  
that it is supported.  
3
To use the WindConnect Bluetooth Print Adapter, you must first install the appro-  
priate hardware and software on your laptop, handheld computer, or other device  
that requires printing capabilities. To do this, follow the instructions that come  
with the device. In most cases, the installation program will install a Bluetooth dis-  
covery program plus a virtual serial port (this port redirects I/O from an applica-  
tion program so that it goes over the Bluetooth link instead of a serial port).  
To send a job to a printer connected to a WindConnect Bluetooth Print Adapter,  
set up the printing application so that it uses the virtual serial port. When you  
want to print, use the discovery program to select the printer. After you have  
selected the printer, you can print in the normal manner just as if the device were  
directly cabled to the printer.  
Using the WindConnect Bluetooth Print Adapter with Computers  
that Do Not Use TROY, IBM, or Toshiba PCMCIA Cards  
The WindConnect Port Monitor software described in the previous section only  
works with laptop computers that have a TROY, IBM, or Toshiba PCMCIA card  
installed. If you are using a laptop computer with a different PCMCIA card or with  
built-in Bluetooth capabilities, you need to set up the Bluetooth printing as follows:  
1. Create a virtual COM port using the Bluetooth software (for example, the  
3Com Bluetooth Connection Manager) provided with the Bluetooth PCMCIA  
card, USB adapter, or built-in adapter.  
2. Use the CD-ROM that came with your printer to create a new Windows  
printer, and then change the port on this Windows printer to use the TROY  
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Bluetooth TBT1 port. This procedure is similar to the procedure described in  
the Adding a Windows Printer section of the previous chapter except that the  
local port is the COM port you created in step 1 instead of TBT1.  
3. With some Bluetooth software you must first use the discovery program provid-  
ed with the Bluetooth PCMCIA card, USB adapter, or built-in adapter to con-  
nect to the WindConnect Bluetooth Print Adapter (refer to the documentation  
provided with the Bluetooth device for additional information). In some cases  
you will need to do two steps, an inquiry to find the WindConnect Bluetooth  
Print Adapter and then a discovery to select the P1 service. You then need to  
associate the COM port you created in Step 1 with the WindConnect  
Bluetooth Print Adapter and/or the P1 service in order to establish a Bluetooth  
wireless connection. The green LED on the WindConnect Bluetooth Print  
Adapter will come on when the connection is established.  
Note that this step is not required for some Bluetooth programs, such as the  
3Com Connection Manager, which perform the discovery process after you  
begin the printing process.  
4. Select File and then Print from your Windows applications. If you previously  
associated the COM port with the WindConnect Bluetooth Print Adapter, the  
job should print immediately. If you did not previously make this association  
(for example, with the 3Com Connection Manager), then you will be asked  
which device you want to use. If this is the case, select the name of the  
WindConnect Bluetooth Print Adapter (XCD_xxxxxx by default) and then  
click the appropriate button to establish a connection and print.  
5. After you have finished printing, you may need to manually break the  
Bluetooth connection in order to let other people use the printer. Refer to the  
documentation provided with the Bluetooth PCMCIA card, USB adapter, or  
built-in adapter for information on how to do this.  
Using the WindConnect with a Handheld Computer (PDA)  
NOTE:  
The following information applies to a Handspring Visor with a Widcomm or  
Acer BlueConnect Bluetooth module. The setup procedure for other PDAs may  
be different. If you have a different brand, please refer to the documentation of  
that card for information on how to set up a virtual COM port.  
Discovering the WindConnect  
1. Turn on the Handspring device.  
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2. You should see the Discover icon. If you don’t, scroll down by clicking on  
the scroll bar arrows on the left side of the screen. Click the Discover icon.  
3. Click the Inquire button. You get a message “starting inquiry” and then a list  
of addresses of available WindConnect Bluetooth Print Adapter devices and  
other devices. The WindConnect Bluetooth Print Adapter address will appear  
in the format 004017xxxxxx; this is printed on the WindConnect Bluetooth  
Print Adapter box (all WindConnect devices begin with 004017). Click the  
address of the device you want to use. If you don’t see the WindConnect  
address, you may need to move to a different location, click on the Home icon  
(the picture of the house) and go back to step 2.  
4. Click the Discover button. You will get a message "discovering". If the dis-  
covery process is successful, you get the message “found service”, and the  
WindConnect Bluetooth Print Adapter address should now appear with a P1  
next to it. If this fails, you may need to move to a different location, click the  
Home icon (the picture of the house) and go back to step 2.  
5. Click the address of the WindConnect Bluetooth Print Adapter (it will be high-  
lighted).  
6. Now click the Home button (the picture of the house).  
Printing from the PDA  
To print from the Handspring Visor to a printer connected to the WindConnect  
Bluetooth Print Adapter you will need a Palm-compatible printing program such as  
Bachmann Software’s PrintBoy (www.bachmannsoftware.com), TealPoint Software’s  
TealPrint (www.tealpoint.com), or Stevens Creek Software’s PalmPrint (www.steven-  
screek.com). Since most of these programs support printing from either the serial  
port or the infrared port, you must first use the software's setup program to select  
the serial port.  
The following are the steps for setting up the PrintBoy software. Note that you  
only need to do the setup procedure one time  
1. Click the PrintBoy icon (if necessary, scroll down).  
2. Click the Setup button.  
3. Click the Edit button and note the Technology setting. If it is on Serial, skip  
to the next step. If it is IrDA, click on the adjacent down arrow and change the  
setting to Serial. Note that the Comm. Speed setting does not matter.  
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4. Click OK.  
5. If desired, change the Driver Name to match your printer (the standard  
Generic driver will work with most printers, but will not handle graphics).  
6. Click Set As Default to save the settings and then click on the Home button  
to return to the main menu.  
You are now ready to print. To print:  
1. Click the PrintBoy icon.  
2. Click the category you wish to print (Appointments, To Do’s, Memos, etc.).  
Note:  
PrintBoy 2.2 and earlier has a bug in which the Handspring Visor will crash if  
you attempt to print an Address.  
3. Select the item you wish to print, and then click on the Print button. If suc-  
cessful, you will hear a few beeps and the item will be printed.  
Other Palm printing software packages like TealPrint and PalmPrint are set up in a simi-  
lar manner (the important step is setting the software to print over the serial port).  
Consult the documentation for those software packages for additional information.  
The key to the WindConnect Bluetooth Print Adapter’s interoperability with other  
Bluetooth devices is its support for the Bluetooth RFCOMM protocol and Serial  
Port Profile. These capabilities, which make the Bluetooth link appear to the device  
as an RS-232 serial connection, are implemented in a number of Bluetooth devices,  
including laptop computers with Bluetooth PCMCIA cards and PDAs with  
Bluetooth modules. In many cases, no special software is required on the sending  
device because existing printing applications and utilities that use the serial port can  
often run unmodified over the Bluetooth link using the Serial Port Profile.  
Using the WindConnect with Other Devices that Support the  
Serial Port Profile  
To print from other types of Bluetooth devices, first make sure that the device sup-  
ports the Bluetooth Serial Port Profile and that it can print using this profile. In most  
cases, the device’s software will either create a virtual communications port or redirect  
all output that is normally intended for the serial port over the Bluetooth port.  
After you have set up the device to print over Bluetooth, you must use the device’s  
discovery program to locate the WindConnect Bluetooth Print Adapter (either the  
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name or the address, depending on the program) and associate the WindConnect  
Bluetooth Print Adapter’s P1 service. You should now be able to print.  
Using the WindConnect with Ericsson Mobile Phones  
The Ericsson R520 mobile phone supports printing address book cards (vCards)  
and other information using the Bluetooth OBEX Object Push Profile. To use the  
WindConnect Bluetooth Print Adapter with this phone, you must set enable a PIN  
number. To do this:  
1. Make sure that you have configured a virtual COM3 or COM4 port with the  
Serial Port Profile enabled as described in the Installing the Bluetooth Software  
Suite section of Chapter 2 of this manual (the port must be either COM3 or  
COM4 for compatibility with the HyperTerminal program and/or with  
Windows 2000). If COM3 or COM4 does not already exist, click on the Add  
button in the Bluetooth Configuration Tool to create one of these ports.  
2. Discover the WindConnect Bluetooth Print Adapter using the Bluetooth  
Neighborhood program and then double click on the icon of the desired  
WindConnect Print Adapter icon to discover the available services.  
3. Double click on the CON service (NOT the P1 service) to establish a connec-  
tion to the Print Adapter console.  
4. Start up the Windows HyperTerminal Accessory program (or any other termi-  
nal emulator) for operation at 115.2Kbps, no parity, no flow control, and 8-bit  
characters). Set HyperTerminal to Connect using Direct to COM3 (substitute  
the actual Virtual COM port number if you are not using COM3).  
5. Press Enter and then enter the password ACCESS in response to the #  
prompt.  
6. Press Enter in response to the Enter username> prompt.  
7. Enter the following commands in response to the Local> prompt:  
SET BT PIN 1111  
SET SERVICE 1 EOT 12  
[substitute the desired PIN number for “1111”]  
[causes page to eject from printer]  
INIT  
EXIT  
The print adapter restarts. You then need to configure the phone to use the  
WindConnect Bluetooth Print Adapter. This configuration only needs to be per-  
formed one time for each Print Adapter.  
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1. Turn the phone on by holding down the No key for several seconds.  
2. Push the right arrow key five times until you see 5 Extras.  
3. Push the Yes key.  
4. Push the 4 key to select Bluetooth.  
5. Click the 3 key to discover the available Bluetooth devices on the network. You  
should get the message "Searching"  
6. The WindConnect Bluetooth Print Adapter should appear in the list of available  
devices. Use the down arrow key to choose it and ten press the Yes key to select it.  
7. Press the 1 key to select "Add to Paired".  
8. Enter the passkey that you selected in the previous section and press Yes.  
You can now print from the phone as follows:  
1. Press the right arrow button one time. You should see "1 Phone Book" (if  
not, keep pressing it until you do).  
2. Press the Yes key.  
3. Press the 4 key to select "Business cards".  
4. Press the 1 key to select "Send my own" (or select a specific card).  
5. Press the 2 key to select "Via Bluetooth". You will see the message  
"Searching", and then you will get a list of the Bluetooth devices in the area.  
6. Use the down arrow and press Yes to select the Print Adapter.  
7. Press the 1 key to send the business card.  
8. Press the 2 key to send via Bluetooth.  
9. Press the 1 key to send to the WindConnect Bluetooth Print Adapter. You will get  
the messages "Connecting" and "Sending", after which the document will  
print.  
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Using the  
Serial Port  
The WindConnect has an RS-232 serial port that can be used to connect a console  
terminal, a serial printer, or a wide variety of other RS-232-compatible devices. The  
connector is an RJ45 modular jack similar to the type used on Ethernet networks  
(but not electrically compatible). The pinouts of this connector are as follows:  
4
RJ45  
pin  
1
DTE  
pin  
5
DCE  
pin  
4
Signal  
RTS out  
Signal  
CTS in  
2
3
4
5
6
7
8
DTR out  
DSR in  
6
3
7
7
2
20  
4
20  
2
7
7
3
Transmit Data  
Transmit return  
Receive Return  
Receive Data  
DSR in  
Receive Data  
Signal Ground  
Signal Ground  
Transmit Data  
DTR out  
6
5
CTS in  
RTS out  
In most cases, you will need an adapter cable in order to use the serial port. TROY  
offers the SCABLE-DB25M 25-pin male adapter cable kit for easy connection to  
most serial printers. To assemble this kit, connect the wires to the DB25 connector  
pins as follows:  
Pin 2: Black  
Pin 5: White  
Pin 20: Orange  
Pin 3: Yellow  
Pin 6: Brown  
(Red is not used)  
Pin 4: Blue  
Pin 7: Green  
TROY also offers the SCABLE-DB9F 9-pin female adapter cable kit for connection  
to the serial port on most PCs and laptops. To assemble this kit, connect the wires to  
the DB9 connector pins as follows:  
Pin 2: Yellow  
Pin 5: Green  
Pin 8: White  
Pin 3: Black  
Pin 6: Brown  
(Red is not used)  
Pin 4: Orange  
Pin 7: Blue  
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By default the serial port is set in console mode. In this mode, the port settings are  
permanently fixed at 115.2Kbps, 8-bit characters, no parity, and no flow control, and  
console operation. The console contains a variety of configuration and diagnostic  
commands. Most of these commands are beyond the scope of this manual, and they  
are documented on the TROY web site at www.troygroup.com.  
To use the serial port, connect the appropriate serial cable from a PC serial port  
(COM1 or COM2) to the WindConnect. Use the Windows Hyperterminal accesso-  
ry program (or equivalent terminal emulation program) to access the console using  
the port settings described in the previous paragraph. When you have connected,  
press Enter to get the Local> prompt. Then enter any or all of the following com-  
mands:  
SET PORT S1 SPEED baudrate  
SET PORT S1 PARITY parity_type  
SET PORT S1 FLOW flowctrl  
SET PORT S1 CHARACTER charsize  
Where baudrate is any legal speed between 300 and 115200; parity_type is NONE,  
ODD, EVEN, MARK, or SPACE; flowctrl is NONE, XON, or CTS; and charsize is  
7 or 8. When you have finished entering the port setting commands, enter the fol-  
lowing commands to save your changes and exit:  
SET PORT S1 CONSOLE DISABLED  
INIT  
EXIT  
After you have entered the above commands, the WindConnect restarts and the serial  
port is ready for use. To connect from a Bluetooth application on a PC or other  
device (for example, from the TROY Port Monitor or the Bluetooth Neighborhood)  
to the WindConnect serial port, select the service S1 in the discovery process. Once  
this connection has been made, you can use the serial port as if it were directly hard-  
wired.  
Note:  
The application program on the sending device must support the selection of differ-  
ent services on a Bluetooth device. Both the TROY Port Monitor and Bluetooth  
Neighborhood support this selection capability.  
Note:  
The WindConnect console can be accessed from a PC via the Bluetooth wireless  
communications link by using a terminal emulation program and connecting to the  
CON service of the WindConnect instead of P1 or S1. This is capability particularly  
useful if the serial port is being used for other purposes such as connecting to a  
serial printer. To use this capability, enter the password ACCESS at the “#” prompt  
and press the ENTER key at the “Enter username>” prompt.  
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Troubleshooting  
5
If You Can’t Print  
If you are unable to print from your laptop or other device to the WindConnect  
Bluetooth Print Adapter, then check the following:  
1. Make sure that the green light is on when you are printing. If it is not on,  
then there is no Bluetooth wireless connection. Unplug the WindConnect  
and then repeat the discovery process as outlined in the Discovering the  
WindConnect Bluetooth Print Adapter section in Chapter 2 of this manual.  
Make sure that the WindConnect and/or your device are not on a metal  
table or near large metal objects. If necessary, move the device to a different  
location and try again.  
2. If the green light is on and you cannot print, try pressing the test switch on  
the side of the WindConnect for about one second. A test page should print.  
If the test page does not print, then check to make sure that the  
WindConnect is securely fastened to the printer and that the printer is on-  
line and is not out of ink or paper. If the test page prints but you are still  
not able to print from your application program, then try powering the  
WindConnect off and then on again. Repeat the discovery process as out-  
lined in the Discovering the WindConnect Bluetooth Print Adapter section in  
Chapter 2 of this manual, and then try printing again when the green light is  
lit.  
3. The printer driver must support printing to a hardwired serial port, because  
the WindConnect software emulates a serial port. If you cannot print, this  
may be the cause. Try a different driver. For example, many older Epson  
printer drivers do not support printing to a serial port, but you can generally  
get them to work with the WindConnect by choosing the generic Epson  
Stylus COLOR ESC/P2 driver, which is included as part of the standard  
Windows software.  
If none of the above suggestions work, then contact TROY as described in the  
next section.  
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Where to Get Help  
6
TROY offers several customer support options to assist you in the event you expe-  
rience difficulties with your WindConnect, including telephone support, repair  
services, extended warranty, and advance replacement.  
Worldwide Web Support  
The TROY worldwide web site provides a quick and easy way to answer many  
common technical questions. It includes a wide variety of technical support tips,  
as well as copies of product manuals, product literature, and firmware load images.  
The web site is located at http://www.troygroup.com.  
Contacting TROY  
Your first point of contact for technical support is the Distributor or Dealer from  
whom you bought your WindConnect. They are familiar with your needs, and  
will generally be able to provide you with the fastest and most comprehensive sup-  
port.  
If your Distributor or Dealer is unable to answer your questions or is for some rea-  
son not available, then contact TROY directly at:  
United States: (208) 955-1000 (E-mail: [email protected])  
Germany: 0800-3002210 (E-mail: [email protected])  
Other Europe/Africa: +49 (0) 7032-9454-21 (E-mail: [email protected])  
All Other Countries: +1 (208) 955-1000 (E-mail: [email protected])  
Before contacting technical support, please check the Troubleshooting chapter of  
this manual or the TROY site to isolate any problems and be sure to write down  
any error messages. Also, make sure that you have the serial number of the prod-  
uct (located on the product label on the card).  
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Returning Products  
If you need to return a TROY product for any reason (failures, incorrect ship-  
ments, etc.), first contact TROY at +1 (208) 955-1000 (Americas, Asia, and  
Australia) or +49 (0) 7032-9454-21 (Europe and Africa) and request a Return  
Authorization Number from the TROY Technical Support Group. Make sure that  
you put this number on the outside of the shipping container you use to return  
the product and (if out-of-warranty) on your purchase order. You will also be  
asked for the serial number of the defective product. Ship the unit freight prepaid  
back to TROY at the address provided by the Technical Support Group (adequate  
insurance is recommended).  
If the unit is not in warranty, you will be billed for the standard repair charges. If  
you do not have a valid TROY account number, you may be asked for payment in  
advance (Mastercard, Visa, American Express, check, or money order).  
Warranty  
TROY WindConnect products are warranted to be free of defects in materials and  
workmanship for a period of five years. This period begins upon the date of ship-  
ment if the Hardware is installed by the Purchaser, or upon installation if the  
Hardware is installed by TROY. During the warranty period, TROY will repair or  
replace the unit at no charge provided it is returned to TROY freight prepaid as  
described in the "Returning Products" section of this chapter. To ensure prompt  
service, please fill out the enclosed warranty card.  
The warranty on repaired products or replacement products is 30 days or the last  
day of the warranty of the original defective product, whichever is longer.  
This warranty does not apply if the Product has been damaged by accident, mis-  
use, natural catastrophe, modification, improper service, or conditions resulting  
from causes external to the Product. The warranty shall be void if the TROY seri-  
al numbers have been removed.  
DISCLAIMER OF WARRANTIES. THE ABOVE WARRANTIES ARE THE  
EXCLUSIVE WARRANTIES, AND NO OTHER WARRANTY, EXPRESSED  
OR IMPLIED, SHALL APPLY. TROY SPECIFICALLY DISCLAIMS THE  
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE.  
PURCHASER'S SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF  
THIS WARRANTY, REGARDLESS OF THE FORM OF ACTION,  
WHETHER CONTRACT, TORT, OR OTHERWISE, SHALL BE TROY'S  
OBLIGATION TO REPAIR OR REPLACE AS SET FORTH ABOVE.  
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Notices  
7
FCC Compliance Statement  
For United States Users  
This equipment has been tested and found to comply within the limits for a Class  
B digital device pursuant to Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio or television reception. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause interference to radio and television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to  
correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver,  
Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
WARNING  
The connection of a non-shielded equipment interface cable to this equipment  
will invalidate the FCC Certification of this device and may cause interference lev-  
els which exceed the limits established by the FCC for this equipment. It is the  
responsibility of the user to obtain and use a shielded equipment interface cable  
with this device. If this equipment has more than one interface connector, do not  
leave cables connected to unused interfaces. Changes or modifications not  
expressly approved by the manufacturer could void the user’s authority to operate  
the equipment.  
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For European Users  
This product is in conformity with the protection requirements of EU Council  
Directive 89/336/EEC on the approximation of the laws of the Member States  
relating to electromagnetic compatibility. TROY Group cannot be responsible for  
any failure to satisfy the protection requirements resulting from a nonrecommend-  
ed modification of the product.  
This product has been tested and found to comply with the limits for Class B  
Information Technology Equipment according to CISPR 22/European Standard  
EN55022. The limits for Class B equipment were derived for typical residential  
environments to provide reasonable protection against interference with licensed  
communications devices.  
For Canadian Users  
This Class B apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.  
DECLARATION of CONFORMITY  
According to 47CFR, Part 2 and 15 for Class B Personal  
Computers and Peripherals; and/or CPU Boards and Power  
Supplies used with Class B Personal Computers:  
We:  
Located at:  
TROY GROUP, INC.  
1692 Browning  
Irvine, CA 92606 USA  
Declare under sole responsibility that the product identified herein, complies with  
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product  
marketed is identical to the representative unit tested and found to be compliant  
with the standards. Records maintained continue to reflect the equipment being  
produced can be expected to be within the variation accepted, due to quantity  
production and testing on a statistical basis as required by 47CFR §2.909.  
Operation is subject to the following two conditions: (1) this device may not  
cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
Trade Name:  
Type of Product:  
Model  
TROY  
Bluetooth Print Adapter  
WindConnect  
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REGULATORY INFORMATION  
European Union (EU)  
TROY hereby declares that the Bluetooth™ wireless technology built into the  
WindConnect Print Adapter, is in compliance with the essential requirements and  
other relevant provisions of European Directive 1999/5/EC. The internal  
Bluetooth™ function is a Bluetooth™ power class 1 intended radio device using  
the 2.4 GHz frequency band (2.400GHz – 2.4835GHz). It is intended for wire-  
less communication with other Bluetooth™ enabled devices using the  
Bluetooth™ Generic Access, Service Discovery Application, Serial Port and  
Object Push Networking profiles. The internal Bluetooth™ wireless technology  
complies with all applicable regulations in the following countries: Austria,  
Belgium, Denmark, Finland, Greece, Germany, Iceland, Ireland, Luxembourg,  
Norway, Portugal, Sweden, Switzerland, the Netherlands and the United  
Kingdom.  
The use of Bluetooth™ wireless technology in other countries than those listed  
above may be restricted: before using Bluetooth™ products, please confirm with  
the frequency management authority in the country where you plan to use it. In  
some situations or environments, the use of Bluetooth™ wireless technology  
might be restricted by the proprietor of the building or responsible representatives  
of the organization, for example onboard airplanes, in hospitals or in any other  
environment where the risk of interference with other devices or services is per-  
ceived or identified as harmful.  
If you are uncertain of the policy that applies to the use in a specific organization  
or environment, you are encouraged to ask for authorization to use Bluetooth™  
wireless technology prior to switching it on. Consult your physician or the manu-  
facturer of personal medical devices (pacemakers, hearing aids, etc.) regarding any  
restrictions on the use of Bluetooth™ wireless technology.  
United States of America and Canada  
Tested to Comply With FCC Standards FOR HOME OR OFFICE USE. See  
FCC 47CFR, Part 15.19(b)(2).  
This device complies with part 15 of the FCC rules and with RSS-210 / RSS-139  
of the Industry Canada.  
Operation is subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
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The radiated output power of WindConnect is far below the FCC radio frequen-  
cy exposure limits. Nevertheless, the WindConnect shall be used in such a man-  
ner that the potential for human contact during normal operation is minimized.  
A minimum separation of 20 cm (8 inches) must be maintained between the  
antenna and the person for this device to satisfy the RF exposure requirements of  
the FCC.  
Note that any changes or modifications to this equipment not expressly approved  
by the manufacturer may void the FCC authorization to operate this equipment.  
Canada (IC notice)  
To prevent radio interference to the licensed service, this device is intended to be  
operated indoors and away from windows to provide maximum shielding.  
Equipment that is installed outdoors is subject to licensing.  
Pour empêcher un brouillage radioèlectrique au service fasant l'object d'une  
licence, cet appareil doit être utilisé à l'interieur et loin des fenêtres afin de founir  
un écran de blindage maximal. Au cas aù un installation en plain air, le materiel  
doit faire l'objet d'une licence.  
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