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Table of Contents
TW100-BRF114 Features................................................................................................. 1
Package Contents ..............................................................................................................3
Physical Details.................................................................................................................. 4
Requirements..................................................................................................................... 6
Procedure........................................................................................................................... 6
Password Screen.............................................................................................................. 16
Windows Clients..............................................................................................................17
Macintosh Clients............................................................................................................32
CHAPTER 5 OPERATION AND STATUS......................................................................... 33
MAC Address ..................................................................................................................49
Upgrade Firmware.......................................................................................................... 66
Routing............................................................................................................................. 72
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APPENDIX A TROUBLESHOOTING................................................................................ 76
General Problems............................................................................................................ 76
Regulatory Approvals..................................................................................................... 78
P/N: 9560ML0037
Copyright © 2003. All Rights Reserved.
Document Version: 1.0
All trademarks and trade names are the properties of their respective owners.
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Chapter 1
1
Introduction
This Chapter provides an overview of the TW100-BRF114's features and ca-
pabilities.
Congratulations on the purchase of your new TW100-BRF114. The TW100-BRF114 is a
multi-function device providing the following services:
•
•
Shared Broadband Internet Access for all LAN users.
4-Port Switching Hub for 10BaseT or 100BaseT connections.
TW100-BRF114
Figure 1: TW100-BRF114
TW100-BRF114 Features
The TW100-BRF114 incorporates many advanced features, carefully designed to provide
sophisticated functions while being easy to use.
Internet Access Features
•
Shared Internet Access. All users on the LAN or WLAN can access the Internet
through the TW100-BRF114, using only a single external IP Address. The local (invalid)
IP Addresses are hidden from external sources. This process is called NAT (Network Ad-
dress Translation).
•
•
DSL & Cable Modem Support. The TW100-BRF114 has a 10/100BaseT Ethernet
port for connecting a DSL or Cable Modem. All popular DSL and Cable Modems are
supported. SingTel RAS and Big Pond (Australia) login support is also included.
PPPoE, PPTP, SingTel RAS and Telstra Big Pond Support. The Internet (WAN
port) connection supports PPPoE (PPP over Ethernet), PPTP (Peer-to-Peer Tunneling Pro-
tocol), SingTel RAS and Telstra Big Pond (Australia), as well as "Direct Connection" type
services.
•
Fixed or Dynamic IP Address. On the Internet (WAN port) connection, the TW100-
BRF114 supports both Dynamic IP Address (IP Address is allocated on connection) and
Fixed IP Address.
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TW100-BRF114 User’s Guide
Advanced Internet Functions
•
Communication Applications. Support for Internet communication applications, such
as interactive Games, Telephony, and Conferencing applications, which are often difficult
to use when behind a Firewall, is included.
•
Special Internet Applications. Applications which use non-standard connections or
port numbers are normally blocked by the Firewall. The ability to define and allow such
applications is provided, to enable such applications to be used normally.
•
•
Virtual Servers. This feature allows Internet users to access Internet servers on your
LAN. The required setup is quick and easy.
DMZ. One (1) PC on your local LAN can be configured to allow unrestricted 2-way
communication with Servers or individual users on the Internet. This provides the ability
to run programs which are incompatible with Firewalls.
•
•
•
URL Filter. Use the URL Filter to block access to undesirable Web sites by LAN users.
Internet Access Log. See which Internet connections have been made.
VPN Pass through Support. PCs with VPN (Virtual Private Networking) software
using PPTP, L2TP and IPSec are transparently supported - no configuration is required.
LAN Features
•
4-Port Switching Hub. The TW100-BRF114 incorporates a 4-port 10/100BaseT
switching hub, making it easy to create or extend your LAN.
•
DHCP Server Support. Dynamic Host Configuration Protocol provides a dynamic IP
address to PCs and other devices upon request. The TW100-BRF114 can act as a DHCP
Server for devices on your local LAN and WLAN.
•
Multi Segment LAN Support. LANs containing one or more segments are supported,
via the TW100-BRF114 's RIP (Routing Information Protocol) support and built-in static
routing table.
Configuration & Management
•
Easy Setup. Use your WEB browser from anywhere on the LAN or WLAN for configu-
ration.
•
Remote Management. The TW100-BRF114 can be managed from any PC on your
LAN. And, if the Internet connection exists, it can also (optionally) be configured via the
Internet.
•
UPnP Support. UPnP (Universal Plug and Play) allows automatic discovery and confi-
guration of the TW100-BRF114. UPnP is by supported by Windows ME, XP, or later.
Security Features
•
Password - protected Configuration. Optional password protection is provided to
prevent unauthorized users from modifying the configuration data and settings.
•
NAT Protection. An intrinsic side effect of NAT (Network Address Translation) tech-
nology is that by allowing all LAN users to share a single IP address, the location and
even the existence of each PC is hidden. From the external viewpoint, there is no network,
only a single device - the TW100-BRF114.
•
Stateful Inspection Firewall. All incoming data packets are monitored and all incom-
ing server requests are filtered, thus protecting your network from malicious attacks from
external sources.
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Introduction
•
Protection against DoS attacks. DoS (Denial of Service) attacks can flood your
Internet connection with invalid packets and connection requests, using so much band-
width and so many resources that Internet access becomes unavailable. The TW100-
BRF114 incorporates protection against DoS attacks.
Package Contents
The following items should be included:
•
•
•
•
The TW100-BRF114 Unit
Quick Installation Guide
CD-ROM containing the on-line manual.
Power Adapter
If any of the above items are damaged or missing, please contact your local dealer immediate-
ly.
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TW100-BRF114 User’s Guide
Physical Details
Front-mounted LEDs
Figure 2: Front Panel
Power
(Green)
On - Power on.
Off - No power.
Status
(Red)
On - Error condition.
Off - Normal operation.
Blinking - This LED blinks during start up.
For each port, there are 2 LEDs
LAN
•
Link/Act (Green)
•
•
•
On - Corresponding LAN (hub) port is active.
Off - No active connection on the corresponding LAN (hub) port.
Flashing - Data is being transmitted or received via the corres-
ponding LAN (hub) port.
•
100 (Yellow)
•
•
On - Corresponding LAN (hub) port is using 100BaseT.
Off - Corresponding LAN (hub) port connection is using
10BaseT, or no active connection.
WAN
On - Connection to the modem attached to the WAN (Internet) port is
(Green)
established.
Flashing - Data is being transmitted or received via the WAN port.
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Introduction
Rear Panel
Figure 3: Rear Panel
This button has two (2) functions:
Reset Button
•
Reboot. When pressed and released, the TW100-BRF114 will
reboot (restart).
•
Clear All Data. This button can also be used to clear ALL data
and restore ALL settings to the factory default values.
To Clear All Data and restore the factory default values:
1. Power Off.
2. Hold the Reset Button down while you Power On.
3. Keep holding the Reset Button down for five (5) seconds, until
the Red Status LED has flashed TWICE.
4. Release the Reset Button. The TW100-BRF114 is now using the
factory default values.
Connect the DSL or Cable Modem here. If your modem came with a
cable, use the supplied cable. Otherwise, use a standard LAN cable.
WAN port
(10/100BaseT)
Use standard LAN cables (RJ45 connectors) to connect your PCs to
these ports.
10/100BaseT
LAN connections
Note:
Any LAN port on the TW100-BRF114 will automatically function as
an "Uplink" port when required. Just connect any port to a normal
port on the other hub, using a standard LAN cable.
Connect the supplied power adapter here.
Power port
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Chapter 2
2
Installation
This Chapter covers the physical installation of the TW100-BRF114.
Requirements
•
•
•
Network cables. Use standard 10/100BaseT network (UTP) cables with RJ45 connectors.
TCP/IP protocol must be installed on all PCs.
For Internet Access, an Internet Access account with an ISP, and either of a DSL or Cable
modem (for WAN port usage)
Procedure
Figure 4: Installation Diagram
1. Choose an Installation Site
Select a suitable place on the network to install the TW100-BRF114.
Ensure the TW100-BRF114 and the DSL/Cable modem are powered OFF.
2. Connect LAN Cables
•
Use standard LAN cables to connect PCs to the Switching Hub ports on the TW100-
BRF114. Both 10BaseT and 100BaseT connections can be used simultaneously.
•
If required, you can connect any LAN port to another Hub. Any LAN port on the TW100-
BRF114 will automatically function as an "Uplink" port when required. Just connect any
LAN port to a normal port on the other hub, using a standard LAN cable.
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Installation
3. Connect WAN Cable
Connect the DSL or Cable modem to the WAN port on the TW100-BRF114. Use the ca-
ble supplied with your DSL/Cable modem. If no cable was supplied, use a standard cable.
4. Power Up
•
•
Power on the Cable or DSL modem.
Connect the supplied power adapter to the TW100-BRF114 and power up.
Use only the power adapter provided. Using a different one may cause hardware damage
5. Check the LEDs
•
•
•
The Power LED should be ON.
The Status LED should flash, then turn Off. If it stays on, there is a hardware error.
For each LAN (PC) connection, the LAN Link/Act LED should be ON (provided the PC is
also ON.)
•
The WAN LED should be ON.
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Chapter 3
3
Setup
This Chapter provides Setup details of the TW100-BRF114.
Overview
This chapter describes the setup procedure for:
•
•
Internet Access
LAN configuration
PCs on your local LAN may also require configuration. For details, see Chapter 4 - PC Confi-
guration.
Other configuration may also be required, depending on which features and functions of the
TW100-BRF114 you wish to use. Use the table below to locate detailed instructions for the
required functions.
To Do this:
Refer to:
Configure PCs on your LAN.
Chapter 4:
PC Configuration
Check TW100-BRF114 operation and Status.
Use any of the following Internet features:
Chapter 5:
Operation and Status
Chapter 6:
Internet Features
•
•
•
•
Advanced Setup
Dynamic DNS
MAC Address
Virtual Servers
Configure or use any of the following:
Chapter 7:
Other Features and Settings
•
•
•
•
•
•
•
•
Access Control
Remote Management
PC Database
Upgrade Firmware
Options
Security
Logs
Routing
Where use of a certain feature requires that
PCs or other LAN devices be configured, this
is also explained in the relevant chapter.
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Setup
Configuration Program
The TW100-BRF114 contains an HTTP server. This enables you to connect to it, and confi-
gure it, using your Web Browser. Your Browser must support JavaScript. The
configuration program has been tested on the following browsers:
•
•
Netscape V4.08 or later
Internet Explorer V4 or later
Preparation
Before attempting to configure the TW100-BRF114, please ensure that:
•
Your PC can establish a physical connection to the TW100-BRF114. The PC and the
TW100-BRF114 must be directly connected (using the Hub ports on the TW100-BRF114)
or on the same LAN segment.
•
•
The TW100-BRF114 must be installed and powered ON.
If the TW100-BRF114 's default IP Address (192.168.0.1) is already used by another
device, the other device must be turned OFF until the TW100-BRF114 is allocated a new
IP Address during configuration.
Using UPnP
If your Windows system supports UPnP, an icon for the TW100-BRF114 will appear in the
system tray, notifying you that a new network device has been found, and offering to create a
new desktop shortcut to the newly-discovered device.
•
•
•
Unless you intend to change the IP Address of the TW100-BRF114, you can accept the
desktop shortcut.
Whether you accept the desktop shortcut or not, you can always find UPnP devices in My
Network Places (previously called Network Neighborhood).
Double - click the icon for the TW100-BRF114 (either on the Desktop, or in My Network
of the initial configuration process.
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TW100-BRF114 User’s Guide
Using your Web Browser
To establish a connection from your PC to the TW100-BRF114:
1. After installing the TW100-BRF114 in your LAN, start your PC. If your PC is already
running, restart it.
2. Start your WEB browser.
3. In the Address box, enter "HTTP://" and the IP Address of the TW100-BRF114, as in this
example, which uses the TW100-BRF114 's default IP Address:
HTTP://192.168.0.1
If you can't connect
If the TW100-BRF114 does not respond, check the following:
•
The TW100-BRF114 is properly installed, LAN connection is OK, and it is
powered ON. You can test the connection by using the "Ping" command:
•
•
Open the MS-DOS window or command prompt window.
Enter the command:
ping 192.168.0.1
If no response is received, either the connection is not working, or your
PC's IP address is not compatible with the TW100-BRF114 's IP Address.
(See next item.)
•
•
If your PC is using a fixed IP Address, its IP Address must be within the range
192.168.0.2 to 192.168.0.254 to be compatible with the TW100-BRF114 's de-
fault IP Address of 192.168.0.1. Also, the Network Mask must be set to
255.255.255.0. See Chapter 4 - PC Configuration for details on checking your
PC's TCP/IP settings.
Ensure that your PC and the TW100-BRF114 are on the same network seg-
ment. (If you don't have a router, this must be the case.)
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Setup
Setup Wizard
The first time you connect to the TW100-BRF114, the Setup Wizard will run automatically.
(The Setup Wizard will also run if the TW100-BRF114's default setting are restored.)
1. Step through the Wizard until finished.
•
You need to know the type of Internet connection service used by your ISP. Check
the data supplied by your ISP.
•
The common connection types are explained in the tables below.
2. On the final screen of the Wizard, run the test and check that an Internet connection can be
established.
3. If the connection test fails:
•
•
•
Check your data, the Cable/DSL modem, and all connections.
Check that you have entered all data correctly.
If using a Cable modem, your ISP may have recorded the MAC (physical) address of
your PC. Run the Wizard, and on the Cable Modem screen, use the "Clone MAC ad-
dress" button to copy the MAC address from your PC to the TW100-BRF114.
Common Connection Types
Cable Modems
Type
Details
ISP Data required
Dynamic
IP Address
Your IP Address is allocated
automatically, when you
connect to you ISP.
Usually, none.
However, some ISPs may
require you to use a particular
Hostname, Domain name, or
MAC (physical) address.
Static (Fixed)
IP Address
Your ISP allocates a perma-
nent IP Address to you.
IP Address allocated to you,
mask and gateway (if provided),
and DNS address.
Some ISP's may also require
you to use a particular Host-
name, Domain name, or MAC
(physical) address.
DSL Modems
Type
Details
ISP Data required
Dynamic
IP Address
Your IP Address is allocated
automatically, when you
connect to you ISP.
None.
Static (Fixed)
IP Address
Your ISP allocates a perma-
nent IP Address to you.
IP Address allocated to you,
mask and gateway (if provided),
and DNS address.
PPPoE
You connect to the ISP only
when required. The IP address
is usually allocated automati-
cally.
User name and password.
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TW100-BRF114 User’s Guide
PPTP
Mainly used in Europe.
•
•
•
PPTP Server IP Address.
User name and password.
You connect to the ISP only
when required. The IP address
is usually allocated automati-
cally, but may be Static
(Fixed).
IP Address allocated to
you, if Static (Fixed).
Other Modems (e.g. Broadband Wireless)
Type
Details
ISP Data required
Dynamic
IP Address
Your IP Address is allocated
automatically, when you
connect to you ISP.
Usually, none.
However, some ISP's may
require you to use a particular
Hostname, Domain name, or
MAC (physical) address.
Static (Fixed)
IP Address
Your ISP allocates a perma-
nent IP Address to you.
IP Address allocated to you,
mask and gateway (if provided),
and DNS address.
Big Pond Cable (Australia)
For this connection method, the following data is required:
•
•
•
User Name
Password
Big Pond Server IP address
SingTel RAS
For this connection method, the following data is required:
•
•
•
User Name
Password
RAS Plan
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Setup
Home Screen
After finishing or exiting the Setup Wizard, you will see the Home screen. When you connect
in future, you will see this screen when you connect. An example screen is shown below.
Figure 5: Home Screen
Navigation & Data Input
•
Use the menu bar on the top of the screen, and the "Back" button on your Browser, for
navigation.
•
Changing to another screen without clicking "Save" does NOT save any changes you may
have made. You must "Save" before changing screens or your data will be ignored.
On each screen, clicking the "Help" button will
display help for that screen.
From any help screen, you can access the list of all
help files (help index).
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TW100-BRF114 User’s Guide
LAN Screen
Use the LAN link on the main menu to reach the LAN screen. An example screen is shown
below.
Figure 6: LAN Screen
Data - LAN Screen
TCP/IP
IP address for the TW100-BRF114, as seen from the local LAN. Use
the default value unless the address is already in use or your LAN is
using a different IP address range. In the latter case, enter an unused IP
Address from within the range used by your LAN.
IP Address
The default value 255.255.255.0 is standard for small (class "C")
networks. For other networks, use the Subnet Mask for the LAN
segment to which the TW100-BRF114 is attached (the same value as
the PCs on that LAN segment).
Subnet Mask
DHCP Server
•
If Enabled, the TW100-BRF114 will allocate IP Addresses to PCs
(DHCP clients) on your LAN when they start up. The default (and
recommended) value is Enabled.
•
If you are already using a DHCP Server, this setting must be
Disabled, and the existing DHCP server must be re-configured to
treat the TW100-BRF114 as the default Gateway. See the follow-
ing section for further details.
•
The Start IP Address and Finish IP Address fields set the values
used by the DHCP server when allocating IP Addresses to DHCP
clients. This range also determines the number of DHCP clients
supported.
See the following section for further details on using DHCP.
Buttons
Save
Save the data on screen.
The "Cancel" button will discard any data you have entered and reload
the file from the TW100-BRF114.
Cancel
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Setup
DHCP
What DHCP Does
A DHCP (Dynamic Host Configuration Protocol) Server allocates a valid IP address to a
DHCP Client (PC or device) upon request.
•
•
The client request is made when the client device starts up (boots).
The DHCP Server provides the Gateway and DNS addresses to the client, as well as
allocating an IP Address.
•
•
The TW100-BRF114 can act as a DHCP server.
Windows 95/98/ME2000/XP and other non-Server versions of Windows will act as a
DHCP client. This is the default Windows setting for the TCP/IP network protocol. How-
ever, Windows uses the term Obtain an IP Address automatically instead of "DHCP
Client".
•
You must NOT have two (2) or more DHCP Servers on the same LAN segment. (If your
LAN does not have other Routers, this means there must only be one (1) DHCP Server on
your LAN.)
Using the TW100-BRF114 's DHCP Server
This is the default setting. The DHCP Server settings are on the LAN screen. On this screen,
you can:
•
•
Enable or Disable the TW100-BRF114 's DHCP Server function.
Set the range of IP Addresses allocated to PCs by the DHCP Server function.
You can assign Fixed IP Addresses to some devices
while using DHCP, provided that the Fixed IP Addresses
are NOT within the range used by the DHCP Server.
Using another DHCP Server
You can only use one (1) DHCP Server per LAN segment. If you wish to use another DHCP
Server, rather than the TW100-BRF114 's, the following procedure is required.
1. Disable the DHCP Server feature in the TW100-BRF114. This setting is on the LAN
screen.
2. Configure the DHCP Server to provide the TW100-BRF114 's IP Address as the Default
Gateway.
To Configure your PCs to use DHCP
This is the default setting for TCP/IP under Windows 95/98/ME/NT4.0/2000/XP.
See Chapter 4 - Client Configuration for the procedure to check these settings.
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TW100-BRF114 User’s Guide
Password Screen
The password screen allows you to assign a password to the Firewall Router.
Figure 7: Password Screen
Once you have assigned a password to the Firewall Router (on the Password screen above)
you will be prompted for the password when you connect, as shown below. (If no password
has been set, this dialog will not appear.)
Figure 8: Password Dialog
•
•
Leave the "User Name" blank.
Enter the password for the Firewall Router, as set on the Password screen above.
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Chapter 4
4
PC Configuration
This Chapter details the PC Configuration required on the local ("Internal")
LAN.
Overview
For each PC, the following may need to be configured:
•
•
TCP/IP network settings
Internet Access configuration
Windows Clients
This section describes how to configure Windows clients for Internet access via the TW100-
BRF114.
The first step is to check the PC's TCP/IP settings.
The TW100-BRF114 uses the TCP/IP network protocol for all functions, so it is essential that
the TCP/IP protocol be installed and configured on each PC.
TCP/IP Settings - Overview
If using the default TW100-BRF114 settings, and the default Windows
TCP/IP settings, no changes need to be made.
•
•
By default, the TW100-BRF114 will act as a DHCP Server, automatically providing a
suitable IP Address (and related information) to each PC when the PC boots.
For all non-Server versions of Windows, the default TCP/IP setting is to act as a DHCP
client.
If using a Fixed (specified) IP address, the following changes are re-
quired:
•
•
The Gateway must be set to the IP address of the TW100-BRF114
The DNS should be set to the address provided by your ISP.
If your LAN has a Router, the LAN Administrator must re-
configure the Router itself. Refer to Chapter 8 - Other
Features and Operations for details.
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TW100-BRF114 User’s Guide
Checking TCP/IP Settings - Windows 9x/ME:
3. Select Control Panel - Network. You should see a screen like the following:
Figure 9: Network Configuration
4. Select the TCP/IP protocol for your network card.
5. Click on the Properties button. You should then see a screen like the following.
Figure 10: IP Address (Win 95)
Ensure your TCP/IP settings are correct, as follows:
Using DHCP
To use DHCP, select the radio button Obtain an IP Address automatically. This is the default
Windows setting. Using this is recommended. By default, the TW100-BRF114 will act as a
DHCP Server.
Restart your PC to ensure it obtains an IP Address from the TW100-BRF114.
Using "Specify an IP Address"
If your PC is already configured, check with your network administrator before making the
following changes:
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PC Configuration
•
On the Gateway tab, enter the TW100-BRF114 's IP address in the New Gateway field and
click Add, as shown below. Your LAN administrator can advise you of the IP Address
they assigned to the TW100-BRF114.
Figure 11: Gateway Tab (Win 95/98/ME)
•
On the DNS Configuration tab, ensure Enable DNS is selected. If the DNS Server Search
Order list is empty, enter the DNS address provided by your ISP in the fields beside the
Add button, then click Add.
Figure 12: DNS Tab (Win 95/98/ME)
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TW100-BRF114 User’s Guide
Checking TCP/IP Settings - Windows NT4.0
1. Select Control Panel - Network, and, on the Protocols tab, select the TCP/IP protocol, as
shown below.
Figure 13: Windows NT4.0 - TCP/IP
2. Click the Properties button to see a screen like the one below.
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PC Configuration
Figure 14: Windows NT4.0 - IP Address
3. Select the network card for your LAN.
4. Select the appropriate radio button - Obtain an IP address from a DHCP Server or Specify
an IP Address, as explained below.
Obtain an IP address from a DHCP Server
This is the default Windows setting. Using this is recommended. By default, the TW100-
BRF114 will act as a DHCP Server.
Restart your PC to ensure it obtains an IP Address from the TW100-BRF114.
Specify an IP Address
If your PC is already configured, check with your network administrator before making the
following changes.
1. The Default Gateway must be set to the IP address of the TW100-BRF114. To set this:
•
•
Click the Advanced button on the screen above.
On the following screen, click the Add button in the Gateways panel, and enter the
•
If necessary, use the Up button to make the TW100-BRF114 the first entry in the
Gateways list.
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TW100-BRF114 User’s Guide
Figure 15 - Windows NT4.0 - Add Gateway
2. The DNS should be set to the address provided by your ISP, as follows:
•
•
Click the DNS tab.
On the DNS screen, shown below, click the Add button (under DNS Service Search
Order), and enter the DNS provided by your ISP.
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PC Configuration
Figure 16: Windows NT4.0 - DNS
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TW100-BRF114 User’s Guide
Checking TCP/IP Settings - Windows 2000:
1. Select Control Panel - Network and Dial-up Connection.
2. Right - click the Local Area Connection icon and select Properties. You should see a
screen like the following:
Figure 17: Network Configuration (Win 2000)
3. Select the TCP/IP protocol for your network card.
4. Click on the Properties button. You should then see a screen like the following.
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PC Configuration
Figure 18: TCP/IP Properties (Win 2000)
5. Ensure your TCP/IP settings are correct, as described below.
Using DHCP
To use DHCP, select the radio button Obtain an IP Address automatically. This is the default
Windows setting. Using this is recommended. By default, the TW100-BRF114 will act as a
DHCP Server.
Restart your PC to ensure it obtains an IP Address from the TW100-BRF114.
Using a fixed IP Address ("Use the following IP Address")
If your PC is already configured, check with your network administrator before making the
following changes.
•
Enter the TW100-BRF114 's IP address in the Default gateway field and click OK. (Your
LAN administrator can advise you of the IP Address they assigned to the TW100-
BRF114.)
•
If the DNS Server fields are empty, select Use the following DNS server addresses, and
enter the DNS address or addresses provided by your ISP, then click OK.
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TW100-BRF114 User’s Guide
Checking TCP/IP Settings - Windows XP
1. Select Control Panel - Network Connection.
2. Right click the Local Area Connection and choose Properties. You should see a screen
like the following:
Figure 19: Network Configuration (Windows XP)
3. Select the TCP/IP protocol for your network card.
4. Click on the Properties button. You should then see a screen like the following.
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PC Configuration
Figure 20: TCP/IP Properties (Windows XP)
5. Ensure your TCP/IP settings are correct.
Using DHCP
To use DHCP, select the radio button Obtain an IP Address automatically. This is the default
Windows setting. Using this is recommended. By default, the TW100-BRF114 will act as a
DHCP Server.
Restart your PC to ensure it obtains an IP Address from the TW100-BRF114.
Using a fixed IP Address ("Use the following IP Address")
If your PC is already configured, check with your network administrator before making the
following changes.
•
In the Default gateway field, enter the TW100-BRF114 's IP address and click OK. Your
LAN administrator can advise you of the IP Address they assigned to the TW100-
BRF114.
•
If the DNS Server fields are empty, select Use the following DNS server addresses, and
enter the DNS address or addresses provided by your ISP, then click OK.
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TW100-BRF114 User’s Guide
Checking TCP/IP Settings - Windows Vista
1. From the Start menu, right-click Network, then click Properties. Now, the Network and
Sharing Center displays.
2. Under Tasks located on the left-hand side of the window, click Manage network connec-
tions.
3. In Network Connections window displays, right click on the correct Local Area Connec-
tion, then click Properties.
4. Pop-up window displays that states Windows needs your permission to continue. Click
Continue to open the Local Area Connection Properties window
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PC Configuration
5. Select Internet Protocol Version 4 (TCP/IPv4), then click Properties. From the General
tab, verify that Obtain an IP address automatically and Obtain DNS server address auto-
matically are selected. Click the OK button.
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TW100-BRF114 User’s Guide
Internet Access
To configure your PCs to use the TW100-BRF114 for Internet access:
•
•
Ensure that the DSL modem, Cable modem, or other permanent connection is functional.
Use the following procedure to configure your Browser to access the Internet via the
LAN, rather than by a Dial-up connection.
For Windows 9x/ME/2000
1. Select Start Menu - Settings - Control Panel - Internet Options.
2. Select the Connection tab, and click the Setup button.
3. Select "I want to set up my Internet connection manually, or I want to connect through a
local area network (LAN)" and click Next.
4. Select "I connect through a local area network (LAN)" and click Next.
5. Ensure all of the boxes on the following Local area network Internet Configuration screen
are unchecked.
6. Check the "No" option when prompted "Do you want to set up an Internet mail account
now?".
7. Click Finish to close the Internet Connection Wizard.
Setup is now completed.
For Windows XP
1. Select Start Menu - Control Panel - Network and Internet Connections.
2. Select Set up or change your Internet Connection.
3. Select the Connection tab, and click the Setup button.
4. Cancel the pop-up "Location Information" screen.
5. Click Next on the "New Connection Wizard" screen.
6. Select "Connect to the Internet" and click Next.
7. Select "Set up my connection manually" and click Next.
8. Check "Connect using a broadband connection that is always on" and click Next.
9. Click Finish to close the New Connection Wizard.
Setup is now completed.
For Windows Vista
1. Select Start Menu - Control Panel - Network and Internet Connections
2. Select the Network and Sharing Center icon.
3. Select Set up a Connection or Network
4. A new window will pop up, choose the Connection option.
5. Select Connect to the Internet
6. Select the Connection from the list and click on next.
Accessing AOL
To access AOL (America On Line) through the TW100-BRF114, the AOL for Windows
software must be configured to use TCP/IP network access, rather than a dial-up connection.
The configuration process is as follows:
•
Start the AOL for Windows communication software. Ensure that it is Version 2.5, 3.0 or
later. This procedure will not work with earlier versions.
•
Click the Setup button.
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PC Configuration
•
•
•
•
Select Create Location, and change the location name from "New Locality" to "TW100-
BRF114 ".
Click Edit Location. Select TCP/IP for the Network field. (Leave the Phone Number
blank.)
Click Save, then OK.
Configuration is now complete.
Before clicking "Sign On", always ensure that you are using the "TW100-BRF114 "
location.
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TW100-BRF114 User’s Guide
Macintosh Clients
From your Macintosh, you can access the Internet via the TW100-BRF114. The procedure is
as follows.
1. Open the TCP/IP Control Panel.
2. Select Ethernet from the Connect via pop-up menu.
3. Select Using DHCP Server from the Configure pop-up menu. The DHCP Client ID field
can be left blank.
4. Close the TCP/IP panel, saving your settings.
Note:
If using manually assigned IP addresses instead of DHCP, the required changes are:
•
•
Set the Router Address field to the TW100-BRF114 's IP Address.
Ensure your DNS settings are correct.
Linux Clients
To access the Internet via the TW100-BRF114, it is only necessary to set the TW100-BRF114
as the "Gateway".
Ensure you are logged in as "root" before attempting any changes.
Fixed IP Address
By default, most Unix installations use a fixed IP Address. If you wish to continue using a
fixed IP Address, make the following changes to your configuration.
•
•
Set your "Default Gateway" to the IP Address of the TW100-BRF114.
Ensure your DNS (Name server) settings are correct.
To act as a DHCP Client (recommended)
The procedure below may vary according to your version of Linux and X -windows shell.
1. Start your X Windows client.
2. Select Control Panel - Network
3. Select the "Interface" entry for your Network card. Normally, this will be called "eth0".
4. Click the Edit button, set the "protocol" to "DHCP", and save this data.
5. To apply your changes
•
•
Use the "Deactivate" and "Activate" buttons, if available.
OR, restart your system.
Other Unix Systems
To access the Internet via the TW100-BRF114:
•
Ensure the "Gateway" field for your network card is set to the IP Address of the TW100-
BRF114.
•
Ensure your DNS (Name Server) settings are correct.
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Chapter 5
5
Operation and Status
This Chapter details the operation of the TW100-BRF114 and the status
screens.
Operation
Once both the TW100-BRF114 and the PCs are configured, operation is automatic.
However, there are some situations where additional Internet configuration may be required:
•
•
If using Internet-based Communication Applications, it may be necessary to specify
which PC receives an incoming connection. Refer to Chapter 6 - Internet Features for fur-
ther details.
Applications which use non-standard connections or port numbers may be blocked by the
TW100-BRF114 's built-in firewall. You can define such applications as Special Applica-
tions to allow them to function normally. Refer to Chapter 6 - Internet Features for
further details.
•
Some non-standard applications may require use of the DMZ feature. Refer to Chapter 6 -
Internet Features for further details.
Status Screen
Use the Status link on the main menu to view this screen.
Figure 21: Status Screen
Data - Status Screen
Internet
This indicates the current connection method, as set in the Setup
Connection Method
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TW100-BRF114 User’s Guide
Wizard.
This shows the connection status of the modem.
Current connection status:
Broadband Modem
Internet Connection
•
•
•
•
Active
Idle
Unknown
Failed
If there is an error, you can click the "Connection Details" button
to find out more information.
This IP Address is allocated by the ISP (Internet Service Provid-
er).
Internet IP Address
Click this button to open a sub-window and view a detailed
description of the current connection. Depending on the type of
connection, a "log" may also be available.
"Connection Details"
Button
LAN
The IP Address of the TW100-BRF114.
IP Address
Network Mask
DHCP Server
The Network Mask (Subnet Mask) for the IP Address above.
This shows the status of the DHCP Server function - either
"Enabled" or "Disabled".
For additional information about the PCs on your LAN, and the
IP addresses allocated to them, use the PC Database option on
the Advanced menu.
System
This displays the current name of the TW100-BRF114.
Device Name
Firmware Version
The current version of the firmware installed in the TW100-
BRF114.
Clicking this button will open a Window which lists all system
details and settings.
"System Data"
Button
Buttons
View the details of the current Internet connection. The sub-
screen displayed will depend on the connection method used. See
the following sections for details of each sub-screen.
Connection Details
Display all system information in a sub-window.
System Data
Restart (reboot) the Router. You will have to wait for the restart
to be completed before continuing.
Restart Router
Update the data displayed on screen.
Refresh Screen
Connection Status - PPPoE
If using PPPoE (PPP over Ethernet), a screen like the following example will be displayed
when the "Connection Details" button is clicked.
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Operation and Status
Figure 22: PPPoE Status Screen
Data - PPPoE Screen
Connection
The hardware address of this device, as seen by remote devices
on the Internet. (This is different to the hardware address seen by
devices on the local LAN.)
Physical Address
The IP Address of this device, as seen by Internet users. This
address is allocated by your ISP (Internet Service Provider).
IP Address
The Network Mask associated with the IP Address above.
Network Mask
This indicates whether or not the connection is currently estab-
lished.
PPPoE Link Status
•
If the connection does not exist, the "Connect" button can be
used to establish a connection.
•
If the connection currently exists, the "Disconnect" button
can be used to break the connection.
Connection Log
•
The Connection Log shows status messages relating to the
existing connection.
Connection Log
•
•
The most common messages are listed in the table below.
The "Clear Log" button will restart the Log, while the Re-
fresh button will update the messages shown on screen.
Buttons
Connect
If not connected, establish a connection to your ISP.
If connected to your ISP, hang up the connection.
Disconnect
Clear Log
Delete all data currently in the Log. This will make it easier to
read new messages.
Update the data on screen.
Refresh
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TW100-BRF114 User’s Guide
Connection Log Messages
Message
Description
Connect on Demand
Connection attempt has been triggered by the "Connect
automatically, as required" setting.
Manual connection
Connection attempt started by the "Connect" button.
Preparing line for connection attempt.
Reset physical connection
Connecting to remote
server
Attempting to connect to the ISP's server.
Remote Server located
Start PPP
ISP's Server has responded to connection attempt.
Attempting to login to ISP's Server and establish a PPP
connection.
PPP up successfully
Idle time-out reached
Able to login to ISP's Server and establish a PPP connection.
The connection has been idle for the time period specified in
the "Idle Time-out" field. The connection will now be termi-
nated.
Disconnecting
The current connection is being terminated, due to either the
"Idle Time-out" above, or "Disconnect" button being clicked.
Error: Remote Server not
found
ISP's Server did not respond. This could be a Server problem,
or a problem with the link to the Server.
Error: PPP Connection
failed
Unable to establish a PPP connection with the ISP's Server.
This could be a login problem (name or password) or a Server
problem.
Error: Connection to
Server lost
The existing connection has been lost. This could be caused
by a power failure, a link failure, or Server failure.
Error: Invalid or unknown The data received from the ISP's Server could not be
packet type
processed. This could be caused by data corruption (from a
bad link), or the Server using a protocol which is not sup-
ported by this device.
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Operation and Status
Connection Status - PPTP
If using PPTP (Peer-to-Peer Tunneling Protocol), a screen like the following example will be
displayed when the "Connection Details" button is clicked.
Figure 23: PPTP Status Screen
Data - PPTP Screen
Connection
The hardware address of this device, as seen by remote devices on
the Internet. (This is different to the hardware address seen by
devices on the local LAN.)
Physical Address
The IP Address of this device, as seen by Internet users. This address
is allocated by your ISP (Internet Service Provider).
IP Address
This indicates whether or not the connection is currently established.
PPTP Status
•
If the connection does not exist, the "Connect" button can be
used to establish a connection.
•
If the connection currently exists, the "Disconnect" button can be
used to break the connection.
Connection Log
•
•
The Connection Log shows status messages relating to the
existing connection.
Connection Log
The "Clear Log" button will restart the Log, while the Refresh
button will update the messages shown on screen.
Buttons
Connect
If not connected, establish a connection to your ISP.
If connected to your ISP, hang up the connection.
Disconnect
Clear Log
Delete all data currently in the Log. This will make it easier to read
new messages.
Update the data on screen.
Refresh
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TW100-BRF114 User’s Guide
Connection Status - Telstra Big Pond
An example screen is shown below.
Figure 24: Telstra Big Pond Status Screen
Data - Telstra Big Pond Screen
Connection
The hardware address of this device, as seen by remote devices.
Physical Address
(This is different to the hardware address seen by devices on the
local LAN.)
The IP Address of this device, as seen by Internet users. This
address is allocated by your ISP (Internet Service Provider).
IP Address
This indicates whether or not the connection is currently estab-
lished.
Connection Status
•
•
•
If the connection does not exist, the "Connect" button can be
used to establish a connection.
If the connection currently exists, the "Disconnect" button can
be used to break the connection.
Normally, it is not necessary to use the Connect and Discon-
nect buttons unless the setting "Connect automatically, as
required" is disabled.
Connection Log
•
•
The Connection Log shows status messages relating to the
existing connection.
Connection Log
The Clear Log button will restart the Log, while the Refresh
button will update the messages shown on screen.
Buttons
If not connected, establish a connection to Telstra Big Pond.
Connect
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Operation and Status
If connected to Telstra Big Pond, terminate the connection.
Disconnect
Clear Log
Delete all data currently in the Log. This will make it easier to read
new messages.
Update the data on screen.
Refresh
Connection Details - SingTel RAS
If using the SingTel RAS access method, a screen like the following example will be displayed
when the "Connection Details" button is clicked.
Figure 25: Connection Details - SingTel RAS
Data - SingTel RAS Screen
Internet
The RAS Plan which is currently used.
RAS Plan
The hardware address of this device, as seen by remote devices on
the Internet. (This is different to the hardware address seen by
devices on the local LAN.)
Physical Address
The IP Address of this device, as seen by Internet users. This address
is allocated by your ISP (Internet Service Provider).
IP Address
The Network Mask associated with the IP Address above.
Network Mask
The IP Address of the remote Gateway or Router associated with the
IP Address above.
Default Gateway
The IP Address of the Domain Name Server which is currently used.
DNS IP Address
DHCP Client
This will show "Enabled" or "Disabled", depending on whether or
not this device is functioning as a DHCP client.
If "Enabled" the "Remaining lease time" field indicates when the IP
Address allocated by the DHCP Server will expire. The lease is
automatically renewed on expiry; use the "Renew" button if you wish
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TW100-BRF114 User’s Guide
to manually renew the lease immediately.
Buttons
This button is only useful if the IP address shown above is allocated
automatically on connection. (Dynamic IP address). If you have a
Fixed (Static) IP address, this button has no effect.
Release/Renew
Button will display
EITHER
"Release"
OR
•
If the ISP's DHCP Server has NOT allocated an IP Address for
the TW100-BRF114, this button will say "Renew". Clicking the
"Renew" button will attempt to re-establish the connection and
obtain an IP Address from the ISP's DHCP Server.
"Renew"
•
If an IP Address has been allocated to the TW100-BRF114 (by
the ISP's DHCP Server), this button will say "Release". Clicking
the "Release" button will break the connection and release the IP
Address.
Update the data shown on screen.
Refresh
Connection Details - Fixed/Dynamic IP Address
If your access method is "Direct" (no login), a screen like the following example will be
displayed when the "Connection Details" button is clicked.
Figure 26: Connection Details - Fixed/Dynamic IP Address
Data - Fixed/Dynamic IP address Screen
Internet
The hardware address of this device, as seen by remote devices on
the Internet. (This is different to the hardware address seen by
devices on the local LAN.)
Physical Address
The IP Address of this device, as seen by Internet users. This address
is allocated by your ISP (Internet Service Provider).
IP Address
The Network Mask associated with the IP Address above.
Network Mask
The IP Address of the remote Gateway or Router associated with the
IP Address above.
Default Gateway
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Operation and Status
The IP Address of the Domain Name Server which is currently used.
DNS IP Address
DHCP Client
This will show "Enabled" or "Disabled", depending on whether or
not this device is functioning as a DHCP client.
If "Enabled" the "Remaining lease time" field indicates when the IP
Address allocated by the DHCP Server will expire. The lease is
automatically renewed on expiry; use the "Renew" button if you wish
to manually renew the lease immediately.
Buttons
This button is only useful if the IP address shown above is allocated
automatically on connection. (Dynamic IP address). If you have a
Fixed (Static) IP address, this button has no effect.
Release/Renew
Button will display
EITHER
"Release"
OR
"Renew"
•
•
If the ISP's DHCP Server has NOT allocated an IP Address for
the TW100-BRF114, this button will say "Renew". Clicking the
"Renew" button will attempt to re-establish the connection and
obtain an IP Address from the ISP's DHCP Server.
If an IP Address has been allocated to the TW100-BRF114 (by
the ISP's DHCP Server), this button will say "Release". Clicking
the "Release" button will break the connection and release the IP
Address.
Update the data shown on screen.
Refresh
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Chapter 6
6
Internet Features
This Chapter explains when and how to use the TW100-BRF114's "Internet"
Features.
Overview
The following advanced features are covered in this Chapter:
•
•
•
•
Advanced Internet
Dynamic DNS
MAC Address
Virtual Servers
Advanced Internet Screen
Figure 27: Internet Screen
This screen allows configuration of all advanced features relating to Internet access.
•
•
•
•
Communication Applications
Special Applications
DMZ
URL filter
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Internet Features
Communication Applications
Most applications are supported transparently by the TW100-BRF114. But sometimes it is not
clear which PC should receive an incoming connection. This problem could arise with the
Communication Applications listed on this screen.
If this problem arises, you can use this screen to set which PC should receive an incoming
connection, as described below.
Communication Applications
This lists applications which may generate incoming connections,
where the destination PC (on your local LAN) is unknown.
Select an Application
This lists the PCs on your LAN.
Send incoming calls to
•
•
•
If necessary, you can add PCs manually, using the "PC
Database" option on the advanced menu.
For each application listed above, you can choose a destina-
tion PC.
There is no need to "Save" after each change; you can set the
destination PC for each application, then click "Save".
Special Applications
If you use Internet applications which use non-standard connections or port numbers, you may
find that they do not function correctly because they are blocked by the TW100-BRF114 's
firewall. In this case, you can define the application as a "Special Application".
Special Applications Screen
This screen can be reached by clicking the Special Applications button on the Advanced
Internet screen.
You can then define your Special Applications. You will need detailed information about the
application; this is normally available from the supplier of the application.
Also, note that the terms "Incoming" and "Outgoing" on this screen refer to traffic from the
client (PC) viewpoint.
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TW100-BRF114 User’s Guide
Figure 28: Special Applications Screen
Data - Special Applications Screen
Use this to Enable or Disable this Special Application as required.
Enter a descriptive name to identify this Special Application.
Checkbox
Name
•
Type - Select the protocol (TCP or UDP) used when you receive data
from the special application or service. (Note: Some applications use
different protocols for outgoing and incoming data).
Incoming
Ports
•
Start - Enter the beginning of the range of port numbers used by the
application server, for data you receive. If the application uses a single
port number, enter it in both the "Start" and "Finish" fields.
•
•
•
Finish - Enter the end of the range of port numbers used by the applica-
tion server, for data you receive.
Type - Select the protocol (TCP or UDP) used when you send data to
the remote system or service.
Outgoing
Ports
Start - Enter the beginning of the range of port numbers used by the
application server, for data you send to it. If the application uses a sin-
gle port number, enter it in both the "Start" and "Finish" fields.
•
Finish - Enter the end of the range of port numbers used by the applica-
tion server, for data you send to it. If the application uses a single port
number, enter it in both the "Start" and "Finish" fields.
Using a Special Application
•
Configure the Special Applications screen as required.
•
On your PC, use the application normally. Remember that only one (1) PC can use each
Special application at any time. Also, when 1 PC is finished using a particular Special Ap-
plication, there may need to be a "Time-out" before another PC can use the same Special
Application. The "Time-out" period may be up to 3 minutes.
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Internet Features
If an application still cannot function correctly,
try using the "DMZ" feature.
DMZ
This feature, if enabled, allows one (1) computer on your LAN to be exposed to all users on
the Internet, allowing unrestricted 2-way communication between the "DMZ PC" and other
Internet users or Servers.
•
•
•
•
This allows almost any application to be used on the "DMZ PC".
The "DMZ PC" will receive all "Unknown" connections and data.
If the DMZ feature is enabled, you must select the PC to be used as the "DMZ PC".
The DMZ feature can be Enabled and Disabled on the Advanced Internet screen.
The "DMZ PC" is effectively outside the Firewall, mak-
ing it more vulnerable to attacks. For this reason, you
should only enable the DMZ feature when required.
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TW100-BRF114 User’s Guide
URL Filter Screen
Click the "Configure URL Filter" button on the Advanced Internet screen to access the URL
Filter screen. An example screen is shown below.
Figure 29: URL Filter Screen
Data - URL Filter Screen
Filter Strings
This lists any existing entries. If you have not entered any values, this
list will be empty.
Current Entries
To add an entry to the list, enter it here, and click the "Add" button.
string. (e.g. ads/ )
Add Filter String
Any URL which contains ANY entry ANYWHERE in the URL will
be blocked.
Buttons
Use these buttons to delete the selected entry or all entries, as required.
Multiple entries can be selected by holding down the CTRL key while
selecting. (On the Macintosh, hold the SHIFT key while selecting.)
Delete/Delete All
Use this to add the current Filter String to the site list.
Add
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Internet Features
Dynamic DNS (Domain Name Server)
This free service is very useful when combined with the Virtual Server feature. It allows
Internet users to connect to your Virtual Servers using a URL, rather than an IP Address.
This also solves the problem of having a dynamic IP address. With a dynamic IP address, your
IP address may change whenever you connect, which makes it difficult to connect to you.
The Service works as follows:
password will be E-mailed to you.
desired Domain name.
4. The TW100-BRF114 will then automatically ensure that your current IP Address is
5. From the Internet, users will be able to connect to your Virtual Servers (or DMZ PC)
using your Domain name, as shown on this screen.
Dynamic DNS Screen
Select Internet on the main menu, then Dynamic DNS, to see a screen like the following:
Figure 30: DDNS Screen
Data - Dynamic DNS Screen
DDNS Service
DDNS Service
•
You must sign up first to create a new account before using the
service. The service is free.
•
•
Your initial password will be E-mailed to you; you can change
this later if you wish.
•
After registration, use the "Create New Host" link (on the
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TW100-BRF114 User’s Guide
DDNS Data
User Name
when you registered.
Password
•
•
Domain Name
The name should consist only of letters and the hyphen (dash).
Using any other characters may cause problems..
DDNS Status
•
Normally, this message should be "Update successful" (current
•
If the message is "No host", this indicates the host name entered
was not allocated to you. You need to connect to
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Internet Features
MAC Address
The MAC (hardware) address is a low-level network identifier. It may be called "MAC Ad-
dress", "Hardware Address", or "Physical Address". On a PC, this address is associated with
the Network card or adapter. The address on the MAC Address screen is the address on the
Internet (WAN port) interface, and has no effect on the LAN interface.
•
If your ISP asks for the "Network Adapter Address", "Physical Address", "Hardware
Address", or "MAC Address" for the PC the DSL/Cable modem is connected to, provide
this value.
•
If your ISP has already recorded a MAC address, you can change the address used by the
Firewall Router to match the address recorded by your ISP.
MAC Address Screen
Select MAC Address from the Advanced menu to reach a screen like the example below.
Figure 31: MAC address Screen
Data - MAC address Screen
The current MAC (hardware) address is displayed.
MAC (hardware)
Address
If your ISP has recorded a Hardware Address, you can "spoof" that
address by entering it in the address field. The hardware address
consists of 12 characters, where each character is a digit (0..9) or a
character between A and F.
Buttons
Inserts the default MAC address into the MAC address field. You
must click "Save" to actually change the address used.
Default
Inserts the MAC address from your PC into the MAC address field.
You must click "Save" to actually change the address used.
Copy from PC
Save your changes to the Firewall Router.
Save
Reverse any changes made since the last "Save".
Cancel
If the MAC address is changed, the Firewall
Router must restart.
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TW100-BRF114 User’s Guide
Virtual Servers
This feature allows you to make Servers on your LAN accessible to Internet users. Normally,
Internet users would not be able to access a server on your LAN because:
•
•
Your Server does not have a valid external IP Address.
Attempts to connect to devices on your LAN are blocked by the firewall in this device.
The "Virtual Server" feature solves these problems and allows Internet users to connect to your
servers, as illustrated below.
Figure 32: Virtual Servers
IP Address seen by Internet Users
Note that, in this illustration, both Internet users are connecting to the same IP Address, but
using different protocols.
To Internet users, all virtual Servers on your LAN have the same IP Address.
This IP Address is allocated by your ISP.
This address should be static, rather than dynamic, to make it easier for Internet users to
connect to your Servers.
However, you can use the DDNS (Dynamic DNS) feature to allow users to connect to your
Virtual Servers using a URL, instead of an IP Address.
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Internet Features
Virtual Servers Screen
The Virtual Servers screen is reached by the Virtual Servers link on the Internet menu. An
example screen is shown below.
Figure 33: Virtual Servers Screen
This screen lists a number of pre-defined Servers, and allows you to define your own Servers.
Details of the selected Server are shown in the "Properties" area.
Data - Virtual Servers Screen
Servers
This lists a number of pre-defined Servers, plus any Servers you
have defined. Details of the selected Server are shown in the
"Properties" area.
Servers
Properties
Use this to Enable or Disable support for this Server, as required.
Enable
•
If Enabled, any incoming connections will be forwarded to the
selected PC.
•
If Disabled, any incoming connection attempts will be blocked.
Select the PC for this Server. The PC must be running the appro-
priate Server software.
PC (Server)
Select the protocol (TCP or UDP) used by the Server.
Protocol
Enter the port number which the Server software is configured to
use.
Internal Port No.
The port number used by Internet users when connecting to the
Server. This is normally the same as the Internal Port Number. If it
is different, this device will perform a "mapping" or "translation"
function, allowing the server to use one port address, while clients
use a different port address.
External Port No.
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TW100-BRF114 User’s Guide
Buttons
This will delete any Servers you have defined, and set the pre-
defined Servers to use their default port numbers.
Defaults
This will cause the "Enable" setting of all Virtual Servers to be set
OFF.
Disable All
Add
Add a new entry to the Virtual Server list, using the data shown in
the "Properties" area on screen. The entry selected in the list is
ignored, and has no effect.
Update the current Virtual Server entry, using the data shown in the
"Properties" area on screen.
Update
Delete
Delete the current Virtual Server entry. Note that the pre-defined
Servers can not be deleted. Only Servers you have defined yourself
can be deleted.
Clear all data from the "Properties" area, ready for input of a new
Virtual Server entry.
Clear Form
For each entry, the PC must be running the
appropriate Server software.
Defining your own Virtual Servers
If the type of Server you wish to use is not listed on the Virtual Servers screen, you can define
and manage your own Servers:
1. Click "Clear Form"
Create a new Server:
Modify (Edit) a Server:
Delete a Server:
2. Enter the required data, as described above.
3. Click "Add".
4. The new Server will now appear in the list.
1. Select the desired Server from the list
2. Make any desired changes (for example, change the
Enable/Disable setting).
3. Click "Update" to save changes to the selected Server.
1. Select the entry from the list.
2. Click "Delete".
Note: You can only delete Servers you have defined. Pre-
defined Server cannot be deleted.
From the Internet, ALL Virtual Servers have the IP
Address allocated by your ISP.
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Internet Features
Connecting to the Virtual Servers
Once configured, anyone on the Internet can connect to your Virtual Servers. They must use
the Internet IP Address (the IP Address allocated to you by your ISP).
e.g.
It is more convenient if you are using a Fixed IP Address from your ISP, rather than Dynamic.
However, you can use the Dynamic DNS feature, described in the following section, to allow
users to connect to your Virtual Servers using a URL, rather than an IP Address.
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Chapter 7
7
Other Features and Settings
This Chapter explains the screens and settings available via the "Other"
menu.
Overview
Normally, it is not necessary to use these screens, or change any settings. These screens and
settings are provided to deal with non-standard situations, or to provide additional options for
advanced users.
The screens available are:
The Access Control feature allows administrators to restrict the level of
Internet Access avail-able to PCs on your LAN. With the default set-
tings, everyone has unrestricted Internet access.
Access Control
This feature allows you to manage the TW100-BRF114 via the Internet.
Remote
Management
This is the list of PCs shown when you select the "DMZ PC", "Virtual
Server", or "Internet Application". This database is maintained automati-
cally, but you can add and delete entries for PCs which use a Fixed
(Static) IP Address.
PC Database
The firmware (software) in the TW100-BRF114 can be upgraded using
your Web Browser.
Upgrade
Firmware
Set options for UPnP, backup DNS, and MTU (Maximum Transmission
Unit)
Options
Security
Security options. For most situations, the default settings do not need to
be changed.
Enable and view the logs, and E-mail logs if required.
Only required if your LAN has other Routers or Gateways.
Logs
Routing
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Other Features and Settings
Access Control
This feature is accessed by the Access Control link on the Advanced menu.
Overview
The Access Control feature allows administrators to restrict the level of Internet Access avail-
able to PCs on your LAN. With the default settings, everyone has unrestricted Internet access.
To use this feature:
1. Set the desired restrictions on the "Default" group. All PCs are in the "Default" group
unless explicitly moved to another group.
2. Set the desired restrictions on the other groups ("Group 1", "Group 2", "Group 3" and
"Group 4") as needed.
3. Assign PC to the groups as required.
Restrictions are imposed by blocking "Services", or types of
connections. All common Services are pre-defined.
If required, you can also define your own Services.
Access Control Screen
To view this screen, select the Access Control link on the Advanced menu.
Figure 34: Access Control Screen
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TW100-BRF114 User’s Guide
Data - Access Control Screen
Group
Select the desired Group. The screen will update to display the
Group
settings for the selected Group. Groups are named "Default",
"Group 1", "Group 2", "Group 3" and "Group 4", and cannot be re-
named.
Click this button to add or remove members from the current
Group.
"Members" Button
•
If the current group is "Default", then members can not be
added or deleted. This group contains PCs not allocated to
any other group.
•
•
To remove PCs from the Default Group, assign them to
another Group.
To assign PCs to the Default Group, delete them from the
Group they are currently in.
See the following section for details of the Group Members screen.
Internet Access
Select the desired options for the current group:
Restrictions
•
•
•
None - Nothing is blocked. Use this to create the least re-
strictive group.
Block all Internet access - All traffic via the WAN port is
blocked. Use this to create the most restrictive group.
Block selected Services - You can select which Services
are to block. Use this to gain fine control over the Internet
access for a group.
If Internet access is being blocked, you can choose to apply the
blocking only during scheduled times. (If access is not blocked, no
Scheduling is possible, and this setting has no effect.)
Block by Schedule
Clicking this will open a sub-window where you can define or
modify the Schedule.
Define Schedule
Button
This lists all defined Services. Select the Services you wish to
block. To select multiple services, hold the CTRL key while
selecting. (On the Macintosh, hold the SHIFT key rather than
CTRL.)
Services
If you wish to define additional Services, or manage the Service
list, click this button to open the "Services" screen.
Edit Service List
Button
Buttons
Click this button to add or remove members from the current
Group.
Members
If the current group is "Default", then members can not be added or
deleted. This group contains PCs not allocated to any other group.
See the following section for details of the Group Members screen.
Click this to open a sub-window where you can define or modify
the Schedule.
Define Schedule
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Other Features and Settings
If you wish to define additional Services, or manage the Service
list, click this button to open the "Services" screen.
Edit Service List
View Log
Click this to open a sub-window where you can view the "Access
Control" log. This log shows attempted Internet accesses which
have been blocked by the Access Control feature.
Click this to clear and restart the "Access Control" log, making new
entries easier to read.
Clear Log
Group Members Screen
This screen is displayed when the Members button on the Access Control screen is clicked.
Figure 35: Group Members
Use this screen to add or remove members (PCs) from the current group.
•
The "Del >>" button will remove the selected PC (in the Members list) from the current
group.
•
The "<< Add" button will add the selected PC (in the Other PCs list) to the current group.
PCs not assigned to any group will be in the
"Default" group.
PCs deleted from any other Group will be added
to the "Default" group.
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TW100-BRF114 User’s Guide
Default Schedule Screen
This screen is displayed when the Define Schedule button on the Access Control screen is
clicked.
•
•
This schedule can be (optionally) applied to any Access Control Group.
Blocking will be performed during the scheduled time (between the "Start" and "Finish"
times.)
•
•
•
Two (2) separate sessions or periods can be defined.
Times must be entered using a 24 hr clock.
If the time for a particular day is blank, no action will be performed.
Figure 36: Default Schedule Screen
Data - Default Schedule Screen
Each day of the week can scheduled independently.
Day
Two (2) separate sessions or periods can be defined. Session 2 can be
left blank if not required.
Session 1
Session 2
Enter the start using a 24 hr clock.
Start Time
Enter the finish time using a 24 hr clock.
Finish Time
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Other Features and Settings
Services Screen
This screen is displayed when the Edit Service List button on the Access Control screen is
clicked.
Figure 37: Access Control - Services
Data - Services Screen
Available Services
This lists all the available services.
Available Services
"Delete" button
Use this to delete any Service you have added. Pre-defined Services
can not be deleted.
Add New Service
Name
Enter a descriptive name to identify this service.
Select the protocol (TCP, UDP, ICMP) used to the remote system or
service.
Type
For TCP and UDP Services, enter the beginning of the range of port
numbers used by the service. If the service uses a single port number,
enter it in both the "Start" and "Finish" fields.
Start Port
Finish Port
ICMP Type
For TCP and UDP Services, enter the end of the range of port num-
bers used by the service. If the service uses a single port number,
enter it in both the "Start" and "Finish" fields.
For ICMP Services, enter the type number of the required service.
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TW100-BRF114 User’s Guide
Access Control Log
To check the operation of the Access Control feature, an Access Control Log is provided.
Click the View Log button on the Access Control screen to view this log.
This log shows attempted Internet accesses which have been blocked by the Access Control
function.
Data shown in this log is as follows:
Date and Time of the attempted access.
Date/Time
Name
If known, the name of the PC whose access was blocked. This
name is taken from the Network Clients database
The IP Address of the PC or device whose access request was
blocked
Source IP address
MAC address
Destination
The hardware or physical address of the PC or device whose access
request was blocked
The destination URL or IP address
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Other Features and Settings
Remote Management
This feature allows you to manage the TW100-BRF114 via the Internet.
Figure 38: Remote Management Screen
Data - Remote Management Screen
Remote Management
Enable to allow Management via the Internet. If Disabled, this device
will ignore management connection attempts from the Internet.
Enable Remote
Management
Enter a port number between 1024 and 65535 (8080 is recommend-
ed). This port number must be specified when you connect (see
below).
Port Number
Note: The default port number for HTTP (Web) connections is port
80, but using port 80 here will prevent the use of a Web "Virtual
Server" on your LAN. (See Advanced Internet - Virtual Servers)
You must use this IP Address to connect (see below).
Current
IP Address
This IP Address is allocated by your ISP. But if using a Dynamic IP
Address, this value can change each time you connect to your ISP.
So it is better if your ISP allocates you a Fixed IP Address.
To connect from a remote PC via the Internet
1. Ensure your Internet connection is established, and start your Web Browser.
2. In the "Address" bar, enter "HTTP://" followed by the Internet IP Address of the TW100-
BRF114. If the port number is not 80, the port number is also required. (After the IP Ad-
dress, enter ":" followed by the port number.)
e.g.
HTTP://123.123.123.123:8080
This example assumes the WAN IP Address is 123.123.123.123, and the port number is 8080.
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TW100-BRF114 User’s Guide
PC Database
The PC Database is used whenever you need to select a PC (e.g. for the "DMZ" PC). It elimi-
nates the need to enter IP addresses. Also, you do not need to use fixed IP addresses on your
LAN.
PC Database Screen
An example PC Database screen is shown below.
Figure 39: PC Database
•
•
•
PCs which are "DHCP Clients" are automatically added to the database, and updated as
required.
By default, non-Server versions of Windows act as "DHCP Clients"; this setting is called
"Obtain an IP Address automatically".
The TW100-BRF114 uses the "Hardware Address" to identify each PC, not the name or
IP address. The "Hardware Address" can only change if you change the PC's network card
or adapter.
•
This system means you do NOT need to use Fixed (static) IP addresses on your LAN.
However, you can add PCs using Fixed (static) IP Addresses to the PC database if re-
quired.
Data - PC Database Screen
This lists all current entries. Data displayed is name (IP Address) type.
Known PCs
The "type" indicates whether the PC is connected to the LAN.
If adding a new PC to the list, enter its name here. It is best if this
matches the PC's "hostname".
Name
Enter the IP Address of the PC. The PC will be sent a "ping" to deter-
mine its hardware address. If the PC is not available (not connected, or
not powered On) you will not be able to add it.
IP Address
Buttons
This will add the new PC to the list. The PC will be sent a "ping" to
determine its hardware address. If the PC is not available (not con-
nected, or not powered On) you will not be able to add it.
Add
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Other Features and Settings
Delete the selected PC from the list. This should be done in 2 situa-
tions:
Delete
•
•
The PC has been removed from your LAN.
The entry is incorrect.
Update the data on screen.
Refresh
Display a read-only list showing full details of all entries in the PC
database.
Generate Report
View the Advanced version of the PC database screen. See below for
Advanced
details.
Administration
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TW100-BRF114 User’s Guide
PC Database (Admin)
This screen is displayed if the "Advanced Administration" button on the PC Database is
clicked. It provides more control than the standard PC Database screen.
Figure 40: PC Database (Admin)
Data - PC Database ( Admin) Screen
This lists all current entries. Data displayed is name (IP Address) type.
Known PCs
The "type" indicates whether the PC is connected to the LAN.
PC Properties
If adding a new PC to the list, enter its name here. It is best if this
matches the PC's "hostname".
Name
Select the appropriate option:
IP Address
•
Automatic - The PC is set to be a DHCP client (Windows: "Ob-
tain an IP address automatically"). The TW100-BRF114 will
allocate an IP address to this PC when requested to do so. The IP
address could change, but normally won't.
•
DCHP Client - Reserved IP Address - Select this if the PC is set
to be a DCHP client, and you wish to guarantee that the TW100-
BRF114 will always allocate the same IP Address to this PC.
Enter the required IP address. Only the last field is required; the
other fields must match the TW100-BRF114.
•
Fixed IP Address - Select this if the PC is using a Fixed (Static)
IP address. Enter the IP address allocated to the PC. (The PC must
be configured to use this IP address.)
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Other Features and Settings
Select the appropriate option
MAC Address
•
Automatic discovery - Select this to have the TW100-BRF114
contact the PC and find its MAC address. This is only possible if
the PC is connected to the LAN and powered On.
•
MAC is - Enter the MAC address on the PC. The MAC address is
also called the "Hardware Address", "Physical Address", or "Net-
work Adapter Address". The TW100-BRF114 uses this to provide
a unique identifier for each PC. Because of this, the MAC address
can NOT be left blank.
Buttons
Add a new PC to the list, using the data in the "Properties" box.
If "Automatic discovery" (for MAC address) is selected, the PC will be
sent a "ping" to determine its hardware address. This will fail unless
the PC is connected to the LAN, and powered on.
Add as New
Entry
Update (modify) the selected PC, using the data in the "Properties"
box.
Update Selected
PC
Clear the "Properties" box, ready for entering data for a new PC.
Update the data on screen.
Clear Form
Refresh
Display a read-only list showing full details of all entries in the PC
database.
Generate Report
Click this to view the standard "PC Database" screen.
Standard Screen
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TW100-BRF114 User’s Guide
Upgrade Firmware
The firmware (software) in the TW100-BRF114 can be upgraded using your Web Browser.
You must first download the upgrade file, then select Upgrade on the Other menu. You will
see a screen like the following.
Figure 41: Upgrade Firmware Screen
To perform the Firmware Upgrade:
1. Click the "Browse" button and navigate to the location of the upgrade file.
2. Select the upgrade file. It's name will appear in the Upgrade File field.
3. Click the "Start Upgrade" button to commence the firmware upgrade.
The TW100-BRF114 is unavailable during the up-
grade process, and must restart when the upgrade is
completed. Any connections to or through the
TW100-BRF114 will be lost.
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Other Features and Settings
Options
This screen allows advanced users to enter or change a number of settings. For normal opera-
tion, there is no need to use this screen or change any settings.
Figure 42: Options Screen
Data - Options Screen
Backup DNS
Enter the IP Address of the DNS (Domain Name Servers) here. These
DNS will be used only if the primary DNS is unavailable.
IP Address
MTU
MTU (Maximum Transmission Unit) value should only be changed if
advised to do so by Technical Support.
MTU size
•
•
Enter a value between 1 and 1500.
This device will still auto-negotiate with the remote server, to set
the MTU size. The smaller of the 2 values (auto-negotiated, or en-
tered here) will be used.
•
For direct connections (not PPPoE or PPTP), the MTU used is
always 1500.
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TW100-BRF114 User’s Guide
Security
This screen allows you to set Firewall and other security-related options.
Figure 43: Security Screen
Data - Security Screen
Firewall
If enabled, DoS (Denial of Service) attacks will be detected and
blocked. The default is enabled. It is strongly recommended that this
setting be left enabled.
Enable DoS
Firewall
Note:
•
A DoS attack does not attempt to steal data or damage your PCs,
but overloads your Internet connection so you can not use it - the
service is unavailable.
•
This device uses "Stateful Inspection" technology. This system
can detect situations where individual TCP/IP packets are valid,
but collectively they become a DoS attack.
This setting affects the number of "half-open" connections allowed.
Threshold
•
•
•
A "half-open" connection arises when a remote client contacts the
Server with a connection request, but then does not reply to the
Server's response.
While the optimum number of "half-open" connections allowed
(the "Threshold") depends on many factors, the most important
factor is the available bandwidth of your Internet connection.
Select the setting to match the bandwidth of your Internet connec-
tion.
Options
The ICMP protocol is used by the "ping" and "traceroute" programs,
and by network monitoring and diagnostic programs.
Respond to
ICMP
•
If checked, the Firewall Router will repond to ICMP packets
received from the Internet.
•
If not checked, ICMP packets from the Internet will be ignored.
Disabling this option provides a slight increase in security.
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Other Features and Settings
The IPSec protocol is used to establish a secure connection, and is
widely used by VPN (Virtual Private Networking) programs.
Allow IPsec
Allow PPTP
Allow L2TP
•
•
If checked, IPSec connections are allowed.
If not checked, IPSec connections are blocked.
PPTP (Point to Point Tunneling Protocol) is widely used by VPN
(Virtual Private Networking) programs.
•
•
If checked, PPTP connections are allowed.
If not checked, PPTP connections are blocked.
L2TP is a protocol developed by Cisco for VPNs (Virtual Private
Networks).
•
•
If checked, L2TP connections are allowed.
If not checked, L2TP connections are blocked.
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TW100-BRF114 User’s Guide
Logs
The Logs record various types of activity on the Firewall Router. This data is useful for troub-
leshooting, but enabling all logs will generate a large amount of data and adversely affect
performance.
Since only a limited amount of log data can be stored in the Firewall Router, log data can also
be E-mailed to your PC.
Figure 44: Logs Screen
Data - Logs Screen
Enable Logs
If selected, Outgoing Internet connections are logged. Normally,
the (Internet) "Destination" will be shown as an IP address. But if
the "URL Filter" is enabled, the "Destination" will be shown as a
URL.
Outgoing
If enabled, the log will include attempted outgoing connections
which have been blocked by the "Access Control" feature.
Access Control
DoS Attacks
If enabled, this log will show details of DoS (Denial of Service)
attacks which have been blocked by the built-in Firewall.
Use this to view each log, as required.
View Log Button
Clear Log Button
Use this to restart the required log. This makes it easier to read
the latest entries.
Timezone
Select the correct Timezone for your location. This is required for
the date/time shown on the logs to be correct.
Timezone
If your area uses Daylight Saving, you should Enable this as the
beginning of the Daylight Saving period, and disable it when
Daylight saving ends.
Adjust for Daylight
Saving
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Other Features and Settings
E-Mail Logs
If enabled, an E-mail will be sent immediately if a DoS (Denial of
Service) attack is detected. If enabled, the E-mail address infor-
mation must be provided.
Send E-mail alert
You can choose to have the logs E-mailed to you, by enabling
either or both checkboxes. If enabled, the Log will send to the
specified E-mail address. The interval between E-mails is deter-
mined by the "Send" setting.
E-mail Logs
Send
Select the desired option for sending the log by E-mail.
•
•
When log is full - The time is not fixed. The log will be sent
when the log is full, which will depend on the volume of traf-
fic.
Every day, Every Monday ... - The log is sent on the
interval specified.
•
If "Every day" is selected, the log is sent at the time spe-
cified.
•
If the day is specified, the log is sent once per week, on
the specified day.
•
•
Select the time of day you wish the E-mail to be sent.
If the log is full before the time specified to send it, it
will be sent regardless of the day and time specified.
E-Mail Address
Enter the E-mail address the Log is to be sent to. The E-mail will
also show this address as the Sender's address.
E-mail Address
Enter the text string to be shown in the "Subject" field for the E-
mail.
Subject
Enter the address or IP address of the SMTP (Simple Mail Trans-
port Protocol) Server you use for outgoing E-mail.
SMTP Server
Port No.
Enter the port number used to connect to the SMTP Server. The
default value is 25.
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TW100-BRF114 User’s Guide
Routing
Overview
•
•
•
If you don't have other Routers or Gateways on your LAN, you can ignore the "Routing"
page completely.
If the TW100-BRF114 is only acting as a Gateway for the local LAN segment, ignore the
"Routing" page even if your LAN has other Routers.
If your LAN has a standard Router (e.g. Cisco) on your LAN, and the TW100-BRF114 is
to act as a Gateway for all LAN segments, enable RIP (Routing Information Protocol) and
ignore the Static Routing table.
•
•
If your LAN has other Gateways and Routers, and you wish to control which LAN seg-
ments use each Gateway, do NOT enable RIP (Routing Information Protocol). Configure
the Static Routing table instead. (You also need to configure the other Routers.)
If using Windows 2000 Data center Server as a software Router, enable RIP on the
TW100-BRF114, and ensure the following Windows 2000 settings are correct:
•
•
Open Routing and Remote Access
In the console tree, select Routing and Remote Access, [server name], IP Routing,
RIP
•
•
In the "Details" pane, right-click the interface you want to configure for RIP version
2, and then click "Properties".
On the "General" tab, set Outgoing packet protocol to "RIP version 2 broadcast", and
Incoming packet protocol to "RIP version 1 and 2".
Routing Screen
The routing table is accessed by the Routing link on the Other screen.
Using this Screen
Generally, you will use either RIP (Routing Information Protocol) OR the Static Routing
Table, as explained above, although is it possible to use both methods simultaneously.
Static Routing Table
•
If RIP is not used, an entry in the routing table is required for each LAN segment on your
Network, other than the segment to which this device is attached.
•
The other Routers must also be configured. See Configuring Other Routers on your LAN
later in this chapter for further details and an example.
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Other Features and Settings
Figure 45: Routing Screen
Data - Routing Screen
RIP
Check this to enable the RIP (Routing Information Protocol) feature
of the TW100-BRF114.
Enable RIP
The TW100-BRF114 supports RIP 1 only.
Static Routing
This list shows all entries in the Routing Table.
Static Routing
Table Entries
•
•
•
The "Properties" area shows details of the selected item in the
list.
Change any the properties as required, then click the "Update"
button to save the changes to the selected entry.
Destination Network - The network address of the remote LAN
segment. For standard class "C" LANs, the network address is
the first 3 fields of the Destination IP Address. The 4th (last)
field can be left at 0.
Properties
•
•
Network Mask - The Network Mask for the remote LAN
segment. For class "C" networks, the default mask is
255.255.255.0
Gateway IP Address - The IP Address of the Gateway or
Router which the TW100-BRF114 must use to communicate
with the destination above. (NOT the router attached to the re-
mote segment.)
•
Metric - The number of "hops" (routers) to pass through to
reach the remote LAN segment. The shortest path will be used.
The default value is 1.
Buttons
Save
Save the RIP setting. This has no effect on the Static Routing Table.
Add a new entry to the Static Routing table, using the data shown in
the "Properties" area on screen. The entry selected in the list is
ignored, and has no effect.
Add
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TW100-BRF114 User’s Guide
Update the current Static Routing Table entry, using the data shown
Update
in the "Properties" area on screen.
Delete the current Static Routing Table entry.
Delete
Clear all data from the "Properties" area, ready for input of a new
entry for the Static Routing table.
Clear Form
Generate a read-only list of all entries in the Static Routing table.
Generate Report
Configuring Other Routers on your LAN
It is essential that all IP packets for devices not on the local LAN be passed to the TW100-
BRF114, so that they can be forwarded to the external LAN, WAN, or Internet. To achieve
this, the local LAN must be configured to use the TW100-BRF114 as the Default Route or
Default Gateway.
Local Router
The local router is the Router installed on the same LAN segment as the TW100-BRF114.
This router requires that the Default Route is the TW100-BRF114 itself. Typically, routers
have a special entry for the Default Route. It should be configured as follows.
Normally 0.0.0.0, but check your router documentation.
Normally 0.0.0.0, but check your router documentation.
The IP Address of the TW100-BRF114.
1
Destination IP Address
Network Mask
Gateway IP Address
Metric
Other Routers on the Local LAN
Other routers on the local LAN must use the TW100-BRF114 's Local Router as the Default
Route. The entries will be the same as the TW100-BRF114 's local router, with the exception
of the Gateway IP Address.
•
For a router with a direct connection to the TW100-BRF114 's local Router, the Gateway
IP Address is the address of the TW100-BRF114 's local router.
•
For routers which must forward packets to another router before reaching the TW100-
BRF114 's local router, the Gateway IP Address is the address of the intermediate router.
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Other Features and Settings
Static Routing - Example
Figure 46: Routing Example
For the TW100-BRF114 's Routing Table
For the LAN shown above, with 2 routers and 3 LAN segments, the TW100-BRF114 requires
2 entries as follows.
Entry 1 (Segment 1)
Destination IP Address
Network Mask
192.168.1.0
255.255.255.0 (Standard Class C)
Gateway IP Address
192.168.0.100 (TW100-BRF114 's local
Router)
Metric
2
Entry 2 (Segment 2)
Destination IP Address
192.168.2.0
Network Mask
Gateway IP Address
Metric
255.255.255.0 (Standard Class C)
192.168.0.100
3
For Router A's Default Route
Destination IP Address
Network Mask
0.0.0.0
0.0.0.0
Gateway IP Address
192.168.0.1 (TW100-BRF114 's IP Address)
For Router B's Default Route
Destination IP Address
Network Mask
0.0.0.0
0.0.0.0
Gateway IP Address
192.168.1.80 (TW100-BRF114 's local router)
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Appendix A
Troubleshooting
This Appendix covers the most likely problems and their solutions.
Overview
This chapter covers some common problems that may be encountered while using the TW100-
BRF114 and some possible solutions to them. If you follow the suggested steps and the
TW100-BRF114 still does not function properly, contact your dealer for further advice.
General Problems
Problem 1:
Can't connect to the TW100-BRF114 to configure it.
Check the following:
Solution 1:
•
•
•
•
The TW100-BRF114 is properly installed, LAN connections are OK,
and it is powered ON.
Ensure that your PC and the TW100-BRF114 are on the same network
segment. (If you don't have a router, this must be the case.)
If your PC is set to "Obtain an IP Address automatically" (DHCP
client), restart it.
If your PC uses a Fixed (Static) IP address, ensure that it is using an IP
Address within the range 192.168.0.2 to 192.168.0.254 and thus com-
patible with the TW100-BRF114 's default IP Address of 192.168.0.1.
Also, the Network Mask should be set to 255.255.255.0 to match the
TW100-BRF114.
In Windows, you can check these settings by using Control Panel-
Network to check the Properties for the TCP/IP protocol.
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Appendix A - Troubleshooting
Internet Access
Problem 1:
When I enter a URL or IP address I get a time out error.
A number of things could be causing this. Try the following troubleshooting
steps.
Solution 1:
•
Check if other PCs work. If they do, ensure that your PCs IP settings
are correct. If using a Fixed (Static) IP Address, check the Network
Mask, Default gateway and DNS as well as the IP Address.
•
If the PCs are configured correctly, but still not working, check the
TW100-BRF114. Ensure that it is connected and ON. Connect to it and
check its settings. (If you can't connect to it, check the LAN and power
connections.)
•
If the TW100-BRF114 is configured correctly, check your Internet
connection (DSL/Cable modem etc) to see that it is working correctly.
Problem 2:
Some applications do not run properly when using the TW100-BRF114.
The TW100-BRF114 processes the data passing through it, so it is not
transparent.
Solution 2:
Use the Special Applications feature to allow the use of Internet applications
which do not function correctly.
If this does solve the problem you can use the DMZ function. This should
work with almost every application, but:
•
•
It is a security risk, since the firewall is disabled.
Only one (1) PC can use this feature.
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Appendix B
Specifications
TW100-BRF114
B
Model
TW100-BRF114
Dimensions
141mm(W) * 100mm(D) * 27mm(H)
0° C to 40° C
Operating Temperature
Storage Temperature
Network Protocol:
Network Interface:
-10° C to 70° C
TCP/IP
5 Ethernet:
4 * 10/100BaseT (RJ45) LAN connection
1 * 10/100BaseT (RJ45) for WAN
LEDs
11
Power Adapter
12V DC External
Regulatory Approvals
CE Standards
This product complies with the 99/5/EEC directives, including the following safety and EMC
standards:
•
•
EN301489-1/-17
EN60950
CE Marking Warning
This is a Class B product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
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