Quick Installation Guide
TU3-H2PIE
1.02
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1. Before You Start
Package Contents
ŸTU3-H2PIE
ŸCD-ROM (Driver)
ŸMulti-Language Quick Installation Guide
System Requirements
ŸPCI Express 1.0a/2.0 slot
ŸUSB 3.0 Cable
ŸCD-ROM Drive
Supported Operating Systems CPU
Memory
Windows 7 (32/64-bit)
1GHz or above
1GB RAM or above
Windows Vista (32/64-bit)
800MHz or above 512MB RAM or above
Windows XP (32/64-bit)
300MHz or above 256MB RAM or above
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2. How to Install
Important!
Do not insert the TU3-H2PIE in the computer until instructed to do so.
1. Insert the Driver CD-ROM into your CD-ROM
drive.
2. Click Run Autorun.exe (Windows 7/ Vista only).
3. Click Install Driver.
4. Click Next. Then follow the InstallShield
Wizard instructions.
5. Click Install.
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6. Click Continue Anyway (Windows XP only).
7. Click Finish.
Note: Please refer to your computer's user manual regarding hardware installation.
8. Shutdown your computer.
9. Open your computer case.
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10. Insert the TU3-H2PIE card firmly into an
available PCIe slot.
11. Connect an available 4-pin Molex power cable
from the computer's power supply to the
TU3-H2PIE card.
12. Turn ON the computer and wait until the
Windows desktop appears.
Note: For Windows 7/Vista, drivers will install automatically. Please skip to step 18. For
Windows XP, continue on to step 13.
13. The Found New Hardware Wizard appears
Select No, not this time and then click Next.
14. Select Install this software automatically
(recommended) and then click Next.
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15. Click Continue Anyway.
16. Click Finish.
17. Repeat steps 13-16.
18. Connect your USB device to one of the USB
ports on the TU3-H2PIE.
Your Installation is now complete
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Technical Specifications
Hardware
Interface
ŸUSB 3.0
ŸPCI Express Interface Revision 2.0 backwards
ŸElectromechanical Specification Revision 2.0
ŸBus Power Management Interface Specification Revision 1.2
Port
Ÿ2 x USB 3.0 Port
Ÿ1 x 4-pin internal power port (cable not included)
Supported OS
Data Rates
Windows 7 (32/64-bit), Vista (32/64-bit), XP (32/64-bit)
ŸSuper speed: 5Gbps (USB 3.0)
ŸHigh speed: 480Mbps (USB 2.0)
ŸFull speed: 12Mbps (USB 1.1)
ŸLow speed: 1.5Mbps (USB 1.0)
Power Consumption
Dimensions (L x W x D)
Weight
900mA (max) per port
120 x 82 x 18.5 mm (4.7 x 3.2 x 0.8 in.)
45g. (1.6oz.)
Temperature
5°C ~ 40°C (41°F ~ 104°F)
90% (non-condensing)
CE, FCC
Humidity
Certification
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Troubleshooting
1. I inserted the Driver CD-ROM into my computer's CD-ROM Drive but the
installation menu does not appear automatically. What should I do?
1. For Windows 7, if the installation menu does not appear automatically, click on
the Windows Icon on the bottom left hand corner of the screen, click the
“Search programs and files” box, and type D:\Autorun.exe, where “D” in
“D:\Autorun.exe” is the letter assigned to your CD-ROM Drive, and then press
the ENTER key on your keyboard
2. For Windows Vista, if the installation menu does not appear automatically, click
Start, click the Start Search box, and type D:\Autorun.exe where "D" in
"D:\Autorun.exe" is the letter assigned to your CD-ROM Drive, and then
press the ENTER key on your keyboard.
3. For Windows XP, if the window does not appear automatically, click Start, click
Run and type D:\Autorun.exe where “D” in “D:\Autorun.exe” is the letter
assigned to your CD-ROM Drive, and then press the ENTER key on your
keyboard.
2. Can I connect or disconnect the USB cable while the computer is on?
Yes, you can connect or disconnect the USB cable, or any external USB device
while the computer is on because the USB interface is Plug-and-Play and
hot-pluggable.
3. I have a USB 1.1/2.0 cable. Can it work with USB 3.0 devices?
Yes, it works but it may cause problems for connecting super-speed USB 3.0
external peripherals. Therefore it is recommended that you use certified USB 3.0
cable.
4. After successful installation of the TU3-H2PIE, I connected my external USB
device to the USB port, but it doesn't seem to work. What should I do?
1. Verify that your external USB device works when you connect it directly to a
USB port on your computer.
2. Verify that you connect an available 4-pin Molex power cable from your power
supply to the TU3-H2PIE.
3. If you have an external AC power adapter that came with the external USB
device, connect the AC power adapter to the device. Then power on the
device.
4. Try connecting the external USB device to the other USB port on the
TU3-H2PIE.
5. Try using a different USB cable.
If you still encounter problems or have any questions regarding the TU3-H2PIE, please
contact TRENDnet's Technical Support Department.
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Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under normal
use and service, forthe following lengths of time from the dateofpurchase.
TU3-H2PIE – 2 Years Limited Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry a 1 year warranty.
If a product does not operate as warranted during the applicable warranty period, TRENDnet
shall reserve the right, at its expense, to repair or replace the defective product or part and deliver
an equivalent product or part to the customer. The repair/replacement unit's warranty continues
from the original date of purchase. All products that are replaced become the property of
TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue
refunds orcredit. Please contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of
customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant toany warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,
abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in themanual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty
period and providing a copy of the dated proof of the purchase. Upon proper submission of
required documentation a Return Material Authorization (RMA) number will be issued. An
RMA number is required in order to initiate warranty service support for all TRENDnet
products. Products that are sent to TRENDnet for RMA service must have the RMA number
marked on the outside of return packages and sent to TRENDnet prepaid, insured and
packaged appropriately for safe shipment. Customers shipping from outside of the USA and
Canada are responsible for return shipping fees. Customers shipping from outside of the
USA are responsible for custom charges, including but not limited to, duty, tax, and other
fees.
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WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCEOR USEOFTRENDNET'SPRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY CUSTOMER'S ORANYTHIRD PERSON'S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OROTHERHAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIALLOSSARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID,ATTRENDNET'S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDYPROVIDEDHEREINSHALLFAILOF ITSESSENTIALPURPOSE.
Governing Law:This Limited Warranty shall begoverned by the laws ofthestate ofCalifornia.
SomeTRENDnet products include software code written by third party developers. These codes
are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License
("LGPL").
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers.
TRENDnet does not provide technical support for these codes. Please go to
each license.
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