Owner’s Manual
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Contents
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Introduction
Thank you for choosing a Sunrise Medical scooter.
Before using your scooter please
. It will
provide you with all the information you will require, however, if you have
any queries about the use, maintenance or safety of your scooter please
contact your local Sunrise Medical Service Agent. If you have any other
questions please write to the address below.
This scooter is designed for comfort, safety and durability and has been
exhaustively researched and tested by our experts.
The scooter is classified as a category B vehicle under the European
wheelchair standard EN 12184.
It is intended for the use of people of all ages who may have difficulty walking
distances or for periods of time. It is ideal for indoor and outdoor use and
suitable for users up to 136kg in weight, 300 lbs. Differing user weights can
cause performance variation. Maximum user weight tested using 136kg test
dummy.
The scooter is designed to be driven on footpaths and to cross roads and
therefore should not be driven through mud, water, snow, sand, loose
gravel or any other unsound surfaces.
It has been manufactured to comply with the requirements of the
Medical Device Directive 93/42/EEC, the radio interference
requirements of EEC Directive 89/336/EEC and the battery
charger requirements of EEC Directive 73/23/EEC and
89/336/EEC. Electro Magnetic fields, such as those emitted by
shop alarms may be disturbed by use of the scooter. The function
of the scooter may also be disturbed by Electro Magnetic fields
emitted by shop alarms.
Sunrise Medical is dedicated to providing products of exacting quality
which conform fully and reliably to the requirements of their intended use.
We are BS/EN ISO 9001 accredited which is the internationally
recognised standard for quality management systems. This approval
ensures we provide quality in all areas of our business from development
through to final delivery. Should you require any further assistance then
please contact your local dealer.
SUNRISE BUSINESS PARK
HIGH STREET WOLLASTON
WEST MIDLANDS DY8 4PS
ENGLAND
International Telephone +44 1384 44 66 88 Fax +44 1384 44 66 99
E-Mail: [email protected]
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Guarantee
7
8
The above warranty conditions apply to all,
scooter parts, for models purchased at full retail
price.
Under normal circumstances, no responsibility will
be accepted where the scooter has required
repair or replacement as a direct result of:
The guarantee form is supplied with this manual,
please fill in the relevant details to register and
activate your warranty.
(i) The scooter or part not having been maintained in
accordance with the manufacturer’s
recommendations, where such exist. Or failing to
use only the specified original equipment parts.
(ii) The scooter or part having been damaged by
neglect, accident or improper use.
(iii) The scooter or part having been altered from
the manufacturer’s specifications, or repairs
having been attempted prior to the Service
Agent being notified.
1
2
The repair or replacement will be carried out by
an authorised Sunrise Medical Dealer/Service
Agent.
To apply the warranty conditions should your
scooter require attention under these
arrangements, notify the designated Sunrise
Medical Service Agent immediately giving full
information about the nature of the difficulty.
Should you be operating the scooter away from
the locality of the designated Sunrise Medical
Service Agent work under the “Warranty
Conditions” will be carried out by any other
service agent designated by the manufacturer.
Please keep a note of your local Service Agent’s
address and telephone number in the space
provided. In the event of a breakdown, contact them
and try to give all relevant details so they can help
you quickly.
The scooter shown and described in this manual may
not be exactly the same in every detail as your own
model. However, all instructions are still entirely
relevant, irrespective of detail differences.
The manufacturer reserves the right to alter without
notice any weights, measurements, or other technical
data shown in this manual. All figures,
measurements, and capacities shown in this manual
are approximate, and do not constitute specifications
3
Should any part of the scooter require repair or
replacement as a result of a specific
manufacturing or material defect within two years
from the date on which the possession of the
scooter was transferred to the original purchaser,
and subject to it remaining within that ownership,
the part or parts will be repaired or replaced
completely free of charge if returned to the
authorised Service Agent.
Note: This guarantee is not transferable.
4
Any repaired or replaced part will benefit from
these arrangements for the balance of the
warranty period applicable to the scooter.
5
6
Parts replaced after the original warranty has
expired are covered for a further three months.
Items of a consumable nature will not generally
be covered during the normal warranty period
unless such items have clearly suffered undue
wear as a direct result of an original
manufacturing defect. These items include
amongst others upholstery, tyres, inner tubes,
batteries and other similar parts.
Sunrise Business Park, High Street, Wollaston, West Midlands
DY8 4PS England
Tel 01384 44 66 88 Fax 01384 44 66 99
E-mail: [email protected]
Please remember to fill in and post the guarantee registration card enclosed with this manual.
recommend that you do not undertake maintenance tasks other than those explained in
this manual. Your local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to
carry out detailed maintenance as and when required.
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We at Sunrise Medical want you to get the best out of your scooter. This
Owner’s Manual will familiarise you with the scooter and its features. It
contains guidance on everyday usage and general care in addition to
information on the high quality standards which we adhere to and details
about the warranty.
Your scooter will reach you in excellent condition having been personally
inspected before leaving our premises. By following the guidelines for
maintenance on page 30 your scooter will maintain its first class condition
and give you years of complete reliability and satisfaction.
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GENERALWARNINGS
Warning and Caution notices used in this manual, apply to hazards and
unsafe practices that could result in personal injury or damage to
property.
Sunrise Medical supply an extensive range of mobility scooters to meet
the varying needs of individual users. It is the responsibility of the
individual user and their healthcare advisor qualified in making such
choices, to decide which scooter is suitable for the user’s intended
purpose.
With regards to restraints, seat positioning straps, posture correction or
other positional aids and accessories, it is the obligation of the qualified
healthcare professional in conjunction with the dealer to ensure the
suitability of such equipment for the safe operation of the scooter.
Serious injury can occur in the event of a fall from a mobility scooter.
Sunrise Medical DO NOT RECOMMEND that a scooter user is
transported in any type of vehicle when seated in the scooter.
At this time, there are no approved Tie-down Systems for the
transportation of a user in ANY moving vehicle whilst seated in a scooter.
It is the opinion of Sunrise Medical that users of mobility scooters should
be transferred into the appropriate vehicle seating system and use should
be made of the restraints available to the auto industry.
Sunrise Medical DO NOT RECOMMEND any mobility scooter tie-down
system at this time.
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GENERALWARNINGS
Drive profiles should only be adjusted by healthcare professionals and
approved agents/dealers, who are totally conversant with the process.
They must also fully understand the users capabilities and the users
ability to operate the scooter safely.
Incorrect settings may cause injury or damage to the user, bystanders
the scooter and/or nearby property.
To determine personal mobility limitations, practice combinations of
bending, reaching, mount and dismount techniques, whilst in the
presence of a healthcare professional. Practice the above techniques
BEFORE actively using the scooter.
For users with balance problems, practice the above techniques with the
aid of an assistant, in the presence of a healthcare professional.
attempt to pick up objects that cause you to shift your weight in
the seat or require you to bend excessively in any direction. Such action
may result in the scooter tipping over or in injury to the person or both.
use an escalator to move the mobility scooter between floors as
serious bodily injury could arise from such actions.
drive on the road, dual carriageways or motorways.
drive up, down or across inclines that have water, ice, oil or any
other slippery substance on the surface. Failure to note the above
conditions could cause loss of control.
attempt to drive over kerbs or obstacles, (accept in accordance
with kerb climbing instructions where applicable). Disregarding this
warning could cause the mobility scooter to tip resulting in possible bodily
harm.
make sharp turns in forward or reverse at high speeds.
lift the mobility scooter by its Tiller, Seat, Body Panels or by any
detachable assemblies. Always disassemble the scooter into its stowable
parts and then lift each assembly one at a time.
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GENERALWARNINGS
operate the mobility scooter without first checking that it is safe
to do so. Always be aware of your surroundings.
attempt to use your mobility scooter without first checking that all
wiring harnesses are connected and all detachable parts/assemblies are
correctly aligned and firmly fixed in place.
use your mobility scooter without the anti-tipper wheels
attached.
attempt to fit parts, accessories or adapters that are not
authorised by Sunrise Medical.
mount or dismount your mobility scooter without first withdrawing
the ignition key. This will ensure that the power is off and the scooter
cannot move unexpectedly.
leave the ignition key in your scooter whilst it is unattended.
Children or inexperienced people may attempt to drive your scooter which
may result in damage or personal injury.
connect any medical device, such as a ventilator, life support
machine etc. to the scooters electrical system. Failure of the equipment
may result from such connections.
operate your mobility scooter whilst under the influence of
alcohol, drugs or prescription medication that may impair judgement.
operate your mobility scooter if you feel acutely unwell.
operate your mobility scooter if your vision is seriously impaired.
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GENERALWARNINGS
The rear body panel, (where fitted), is designed to cover the Batteries,
Drive Assembly, Main Controller, Wiring Harness and Electrical
Connectors.
Only remove this panel for the following;
1. To connect/disconnect cable plugs.
2. To disassemble the scooter for transport.
3. To remove/install batteries.
4. To adjust the seat height.
stand on any of the body panels, only the footboard.
stand on the scooter seat.
attempt to transfer into or out of the scooter seat without first
checking that it is LOCKED into position. Attempting unsafe transfers can
result in bodily injury and/or damage.
drive your scooter if the seat is not LOCKED in the FORWARD
position. The seat must be secured in the FORWARD facing position
BEFORE and DURING operation of the scooter. Attempting to operate the
scooter with the seat not secured in the front facing position, could result
in damage and/or bodily injury.
operate the scooter without ensuring that the Tiller is properly
adjusted and secured. After making any adjustment to the Tiller position
you must check that the Tiller is locked and secured into position
BEFORE driving. To check, gently push & pull the Tiller to make sure it is
secured.
An unsecured Tiller could result in damage and/or bodily injury.
attempt to climb, ascend, or descend ramps greater than
14 degrees, or transverse slopes with a gradient greater than 14 degrees.
When negotiating ramps or inclines, if the throttle lever is released a roll
back will occur.
In FORWARD motion the scooter will ROLLBACK approximately 30cms.
(1ft), before the brake engages.
In REVERSE motion the scooter will ROLLBACK approximately 90cms.
(3ft), before the brake engages.
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GENERALWARNINGS
Check that all electrical connections are secure before using your scooter.
under any circumstances, disconnect, cut, extend or otherwise
modify ANY of the wiring harnesses installed within or connected to your
mobility scooter.
under any circumstances, disconnect, cut, extend or otherwise
modify ANY of the wiring harnesses installed within or connected to your
mobility scooter battery charger.
It is important that your mobility scooter battery charger is connected to a
properly installed electrical socket with an earthed outlet.
use any batteries that are not DEEP CYCLE GEL, AGM or
SEALED LEAD-ACID type. Other types of batteries are NOT SUITABLE.
Please read battery/battery charger information before installation.
The test provides the scooter user or their attendant, sufficient time to
remove the mobility scooter from a rain storm, whilst retaining normal
operation of the mobility scooter.
operate your mobility scooter during an electrical storm.
leave your mobility scooter in a rain storm of any kind.
use your mobility scooter in a shower or leave it in a damp
bathroom or sauna.
leave your mobility scooter in a damp area for any length of time.
Jet wash, hose down, or use an automated car-wash on your
mobility scooter.
Direct exposure to rain, sea spray or moisture could cause the mobility
scooter to malfunction electrically and mechanically and may cause
rusting.
SAPPHIRE = 136Kg (300lbs).
Front basket = 4.5Kg (10lbs).
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EMC (EMI) WARNINGS
Mobility scooters may be susceptible to EMC, which is interference from
electromagnetic energy, (EM), emitted from sources such as radio
stations, TV stations, amateur (HAM) radio transmitters, two way radios
and mobile phones. The interference, (from radio sources), can cause the
mobility scooter to release its brakes, move by itself, or move in an
unintended way. Permanent damage can also be done to the mobility
scooter’s control system.
The intensity of the interfering EM energy can be measured in volts per
meter, (V/m.).
Each mobility scooter can resist EMC up to a certain intensity.
This is known as the scooter’s “immunity level”.
The higher the immunity level, the greater the protection.
Current technology offers useful protection of at least 20 V/m. which
provides protection from the more common sources of radiated EMC.
There are a number of relatively strong electromagnetic fields present in
the everyday environment. Most of these sources are obvious and easy
to avoid, others are not so obvious and can be unavoidable.
By following the warnings listed, your risk of exposure to EMC will be
minimised.
1. Hand-held portable transceivers, (transmitter-receivers with on-board
antenna). Examples are Walkie-Talkie, CB Radio, security, emergency
services, Mobile phones. Note that some cellular phones can transmit
signals while they are switched on but not being used.
2. Medium range mobile transmitters such as those used on emergency
services vehicles, taxis etc. These usually have antennas mounted on
the outside of the vehicle.
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EMC (EMI) WARNINGS
3. Long-range transmitters and transceivers, such as commercial
broadcast transmitters, (radio and TV broadcast antenna towers) and
amateur (HAM) radios.
Note: Other types of hand-held devices such as cordless
phones, laptop computers, AM/FM radios, TV sets, CD
players, cassette players and small appliances, such as
electric shavers and hair dryers, are not likely to cause
any EMC problems to your mobility scooter.
EM energy rapidly intensifies the closer one moves to the transmitting
antenna, the source. Because of this it is possible to bring strong EM
fields unintentionally close to your mobility scooter’s control system.
Mobile hand-held radio type transceivers are of particular concern.
Whilst such devices are in use, it is possible that the EM radiation can
affect the mobility scooter’s movement and braking.
The following warnings are recommended to help prevent possible
interference with your mobility scooter’s control system.
1. Do not operate hand-held transceivers, such as CB radio or turn ON
cellular phones, whilst your mobility scooter is turned ON.
2. Be aware of nearby radio or television transmitters and try to avoid
coming too close to them.
3. If you experience unintended movement or brake release, switch your
scooter OFF as soon as it is safe to do so.
4. Adding accessories, components or modifying the mobility scooter,
may increase susceptibility to EMC (EMI).
Note: There is no easy way of assessing the effect of any
modification on a scooters EM immunity.
5. If you experience any EMC (EMI) related incidents, please report them
to your dealer, noting if there is a possible source of EM transmission
nearby.
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Features
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Safety warning and user guidance
1. Ensure that the key switch is turned to the off position (Photo 1).
2. Stand at the side of the scooter, facing forwards (Photo 2).
3. Pull both armrests upwards for easy access.
4. Pull up the seat swivel lever located under the seat on the right-hand
side and rotate the seat to face you (Photo 3).
5. Put the armrests into the fully down position and use them to steady
yourself as you gently lower yourself into the seat (Photo 4).
6. Pull up the seat swivel lever and gently swivel the seat to face forward
(Photo 5).
7. Ensure that both feet are placed firmly on the floorboard of the scooter
and the seat is secure (Photo 6).
Bring your scooter to a stop and turn the key switch to off (Photo 1).
Pull up the seat swivel lever located under the seat on the right-hand
side and rotate the seat 90 degrees to exit (Photo 3).
Put BOTH feet on the ground and gently leave the seat using the arm
rests to assist you out of the chair (Photo 4).
You may leave the seat in this position to aid further access.
To return the seat to face forward, pull up the seat swivel lever located
under the seat on the right-hand side and rotate the seat forward.
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Safety warning and user guidance
Do not attempt to mount or
Safety is important with any
dismount kerbs.
vehicle that is power driven. Below
are some essential tips to
Always cross the road with caution
taking the safest and most direct
route.
Do not attempt to mount or
dismount footpaths in reverse.
safeguard your use. These are not
conclusive and should be read in
conjunction with the sections,
which explain how to adjust,
operate and maintain your vehicle.
Always ensure that your scooter is
switched off before attempting to
mount or dismount.
Do not attempt to operate your
scooter whilst standing next to it.
Always ensure that you are able to
operate all the controls from a
seated position, that the rear view
mirror (if fitted) is set correctly and
that the seat is securely locked
into place.
Where possible always travel up
or down hills or ramps directly
facing the slope of the hill.
This scooter has been tested to
climb an incline of no more than
see
specifications. Do not attempt to
climb inclines in excess of this.
Do not traverse across the face of
a slope, in excess of
.
Always reduce your speed to the
minimum setting and use extreme
caution when reversing down hills.
Do not attempt to drive along with
the wheels at different levels, e.g.
along the footpath and road
simultaneously.
Do not operate your scooter whilst
under the influence of alcohol or
drugs, or if you are feeling acutely
unwell.
Please observe all relevant rules
and regulations pertaining to
pedestrians at all times.
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Safety warning and user guidance
1. Lift armrests upwards for ease of access (Photo 7).
2. Stand behind seat and pull backrest recline lever to fold the backrest
down (Photo 8).
3. Grasp the seat base and lift the seat swivel lever (photo 9).
4. Keeping a firm grip, lift the seat vertically, keeping your back straight.
Bend knees if required (Photo 10).
5. Place seat at desired location for stowage, keeping back posture
straight at all times, bend knees where required.
1. Stand behind the scooter and remove the seat as above.
2. Grab the rear body panel with both hands and carefully lift it off, taking
care to clear the seat post (Photo 11).
3. Undo the two battery straps (Photo 12).
4. Disconnect the red and the black battery connectors (Photo 13).
5. Keeping back posture upright and bending knees if required, carefully
lift the batteries clear one at a time (Photo 14).
6. Place battery pack at desired location for stowage, keeping back
posture straight at all times, bend knees where required.
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Safety warning and user guidance
Always check that the batteries
are sufficiently charged before
setting off.
Your scooter has pneumatic tyres
all round. It is good practice to
inspect the tyres for damage or
wear, regularly.
Always ensure that your batteries
are in good condition and that no
leakage has occurred.
Turning off the power switch whilst
moving will switch off the power
causing immediate and full
braking. This method of stopping
is not recommended except in an
emergency.
battery fluids are
corrosive and care should be
taken at all times to avoid contact
with it. If it comes into contact with
the skin or clothing, wash
immediately with soap and water.
If it comes into contact with the
eye, immediately flood the eye
with running cold water for at least
10 minutes and seek medical
attention.
Routine use of emergency braking
will cause damage to your
scooter.
batteries upright at all times,
especially when transporting your
scooter.
Transporting the scooter along a
slope in freewheel mode can be
dangerous. Take extra care if this
is necessary. Always re-enage the
freewheel device after use.
Always charge your batteries in a
room with good ventilation.
Never sit on your scooter whilst in
freewheel since the scooter will no
longer automatically stop.
Do not charge your batteries in
outdoor conditions.
Do not expose any part of your
charger, battery or scooter to
direct heat (i.e. Gas fires or naked
flame).
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Safety warning and user guidance
When transporting the scooter remove
the seat, front basket and lower the
tiller, (Photo 15).
Mobile telephones or two way radio
devices must not be used while
operating the vehicle.
Always stow your scooter in the
luggage compartment of your vehicle.
Always ensure your scooter or scooter
parts are securely anchored when
being transported.
Use of mobile phones or two way
radios can cause excessively strong
electromagnetic fields. This may
interfere with the vehicle’s electronic
systems.
Do not sit on your scooter whilst it is
being transported in or on another
vehicle.
If mobile phones or mobile radios are
required to be used, the vehicle must
be brought to a halt and the power
turned off before any such device is
switched on or used.
Do not attempt to carry passengers on
your scooter.
Do not attempt to tow another vehicle.
To adjust seat height, remove the seat and rear body panel as previously described.
1. Loosen the seat securing hex head bolt, (Photo 16).
2. Hold the top of the seat post and remove the seat post pin, (Photo 17).
3. Move the seat post to the new position and refit the seat pin, (Photo 17).
4. Tighten the seat post securing hex head bolt, (Photo 16).
5. Refit panel and seat.
1. Lift the seat slide lever found at the lower front right of the seat, (Photo 18).
2. Gently push / pull with your legs to move seat until it clicks securely into the
desired position, (Photo 19).
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Safety warning and user guidance
The width of the armrests can be adjusted by loosening the two thumbwheel knobs
located under the seat base, moving the armrests to the desired position and re-
tightening the thumbwheel knobs.
The scooter features an adjustable tiller which allows you to lock the tiller in the
most comfortable driving position. This feature also lets you fold the tiller down fully,
for transportation and stowage.
There are five (5) angle-adjustable positions.
The tiller release lever is located on the lower left side of the tiller, (Photo 20).
1. Support the tiller with your right-hand, (Photo 21).
2. Push the release lever in, towards the tiller to release the tiller for adjustment,
(Photo 22).
3. Move the tiller to the desired locating hole.
4. Pull the release lever away from the adjustment plate, (Photo 23).
5. Carefully rock the tiller back and forth to ensure that it is securely engaged into
the locking mechanism. An audible “click” is heard as the mechanism locks
(Photo 24).
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Tiller control functions
All of the drive controls for the scooter are to be found on the Tiller Control
Box (Photo 25).
Turning this knob to the left, (0), reduces your available maximum speed.
Turning it to the right, (10), increases the available maximum speed.
This gives an approximation of battery charge.
The gauge has a series of 8 red illuminated bars to indicate battery level.
The gauge is marked from “E” empty (no bars lit), to “F” full, (all bars lit).
As the scooter is used the bars start to go out as the battery charge
decreases. This is perfectly normal and with a little practice, you will be
able to judge how much “fuel” you have left.
As the scooter moves over differing terrain, the Battery Gauge will dip up
and down, this is normal. For a more accurate indication, stop the scooter
and note the reading. In cold, damp weather the gauge will dip more often
as the capacity and efficiency of all batteries drops in such conditions.
The lights are operated by pressing the blue button on the front facia
panel. Press the button once to illuminate the lights, press the button
again to switch the lights off.
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Tiller control functions
The throttle lever offers finger-tip control of your scooter, (Photo 25).
It controls the speed as well as forward and reverse motion.
Pushing the right-hand side of the lever away from you with the right hand,
moves the scooter forwards. Pushing the left-hand side of the lever away
from you with your left hand, moves the scooter in reverse and sounds a
reversing beeper. The more you move the lever, the more your speed
increases up to its preset maximum. It is possible to operate your scooter
using one side of the throttle lever. To do this you must PUSH and PULL on
the chosen side of the throttle lever.
Note: One-hand operation requires careful concentration and is
more tiring than normal operation.
Pressing the yellow Horn button operates an audible buzzer. Use this
function to warn pedestrians of your presence when necessary.
The key switch switches the scooter ON and OFF.
Please note that it can’t be removed when it is in the ON position.
Make sure that this switch is in the OFF position BEFORE getting on or
off the scooter. Remove the key to make sure the scooter is OFF.
Turning the key to OFF whilst driving will cause the scooter to stop very
abruptly. This is not recommended except in emergency stop, as
continual use of this function could result in damage to the scooter.
The socket to connect the off-board charger is located just below the key
switch.
Please note that there is a plastic swivel cap covering the socket.
To use the socket, swivel the cover to the left or right, to reveal the socket
connections. The charger output plug can now be connected ready to
accept charge current from the battery charger.
After use, ensure that the plastic swivel cover is rotated back into place.
This action helps prevent water from entering the socket connections.
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Operating your Scooter
A freewheel device disengages the power drive to allow manual operation
(Photo 26).
The freewheel is selected by pushing down the lever which is located at the
rear of the scooter. Once freewheel has been selected, the electronic drive
control system is disabled to prevent driving. This is a safety feature to
prevent you driving the scooter with the parking brake disengaged.
To turn off the freewheel and engage the motor, simply push the lever
upwards, (Photo 27).
Note: Use extreme caution in the freewheel mode, especially on
slopes/inclines. Letting go of your scooter whilst it is in
freewheel, can cause the scooter to roll unexpectedly.
This could cause damage or bodily harm.
It is advisable that during the first few sessions of operating your scooter
that the area around you is clear of obstacles and pedestrians.
Before operating your scooter, ensure the seat height and position has
been adjusted to your satisfaction and the tiller angle has been set for
optimum safety and comfort.
Please see the “General Warnings”, “Getting on Your Scooter” and “Tiller
Adjustment” sections earlier in this handbook.
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Operating your Scooter
1. Make sure you are properly seated on the scooter and that the Speed
Control knob is turned fully to the left, towards No 1.
Note: Reverse movement of the scooter may not occur when
Speed Control Dial is turned fully anticlockwise and
reversing up a slope.
2. Turn the key switch to the On position.
3. On the tiller, use the throttle lever as described earlier. You will gently
accelerate. Release and you will gently stop. Practice these two basic
functions until you get used to them.
4. Steering the scooter is easy and logical. Be sure to remember to allow
enough clearance when turning corners so that the rear wheels clear
any obstacle.
5. Shortcutting a pavement corner can cause the back wheel to go off
the pavement, causing problems, if the corner is very rough. Avoid this
at all times by steering an exaggerated curve around the obstacle.
6. When steering in a tight spot, such as entering a doorway or when
turning around, stop the scooter and then turn the handlebar to where
you want to go, then apply power gently. This will make the scooter
turn very sharply. It is also recommended that the preset speed is set
to a slower setting to aid control in tight spots.
7. Reversing requires attention.
Right hand pull or left hand push operation of the throttle lever will move
the scooter in reverse.
When reversing, always turn the handlebars in the opposite direction
to the way you want to go.
The more you pull the throttle lever, the faster you will go.
Reverse speed is 50% slower than forward speed. If the scooter does
not move in reverse, carefully turn the speed control knob clockwise
until the scooter moves gently backwards.
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Operating your Scooter
To bring the scooter to a standstill simply let go of the throttle control lever.
Remember to keep both of your hands on the handlebars whilst the
scooter is braking.
Two types of braking are used.
(a) Automatic regenerative braking, which slows the scooter to a stop.
(b) Automatic braking which will operate a couple of seconds after
releasing the control lever and holds the scooter in position, even if
you are on a hill.
Note: Automatic braking is not instantaneous and will engage
within 1/2 a wheel turn once the scooter has stopped.
In the unlikely event of an unwanted movement of the scooter or other
emergency, switching off the key switch will bring the scooter to a stop.
Though very effective, emergency braking is extremely abrupt and must
never be used under normal circumstances.
Letting go of the throttle lever will slow the scooter to a controlled stop.
The scooter must always be switched off at the key switch.
When the scooter is stowed or not in use for a long period of time, always
charge the batteries for 12 hours and then disconnect the battery pack
before storing.
If leaving your scooter unattended, such as parking outside a shop, it is
always a good idea to switch the scooter off and take the key with you.
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Guidance for safe operation and use
Your scooter is not capable of
mounting and dismounting kerbs
and other obstacles. Always use
pedestrian crossings or drop
downs. Be aware that some drop
downs may be entrances to
driveways. Use caution if this is
the case.
Remember before crossing the
road, drive forwards and position
the scooter at 90° to the road,
(Photo 28). Stopping about 30 -
60cm (1 - 2 feet), away from the
edge of the footpath. Check that it
is clear to cross. Select a medium
to high speed setting and when
safe to do so, drive across without
stopping.
Note: Heavier users will require
higher speed settings.
Note: Low speed settings are
recommended when
travelling down hill,
particularly in reverse.
Also, reduce your speed
when turning corners.
The anti-tip devices fitted
to the scooter must not
be removed.
When using your scooter on the
footpath always be aware of
pedestrians and situations which
might require extra care. For
example, young children and pets.
Remember, especially when driving
in public places, to drive with caution
and regard for others at all times.
When manoeuvring in confined
areas, including shops, ensure the
minimum speed is selected. If you
leave your scooter outside a shop
ensure that it does not obstruct the
footpath or vehicular access.
Always switch off and take your key
with you.
Care should be taken traversing
across a slope. (Photo 29).
Note: Do not traverse across the
face of a slope in excess
of 14°. Disregard of this
advice could result in your
scooter tipping.
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Guidance for safe operation and use
Your scooter is designed to travel
up or down most reasonable slopes
up to 14° (Photo 30), however both
hill climbing capability and distance
travelled between battery charges
will be adversely affected by such
things as:
1. The weight of the user.
2. Terrain (e.g., grass or gravel).
3. Steepness of hills.
4. Level of charge and the age of
the batteries.
5. Extremes of temperature.
6. Use and weight of accessories.
Your scooter may be disassembled
quickly and simply for transportation
by car:
(i) Lift off the front basket.
(ii) Remove the seat, leaving the
seat stem in position.
(iii) Lower the tiller using the
adjustment lever, to its lowest
setting, (Photo 31).
(iv) Release the freewheel lever to
assist in manoeuvring if
necessary.
(v) Stow the scooter safely and
securely in the luggage
compartment of the vehicle,
(Photo 32).
Important: Remember to re-
engage the drive unit by
pushing the freewheel lever
down to stop the scooter from
moving. Always secure your
scooter before transportation.
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Batteries and charging
This is the type of battery used in
the battery pack. It uses GEL
electrolyte which is totally sealed
within the battery’s outer case. As
the name implies, no maintenance
is required other than regular
charging. As the battery case is
sealed, you can safely transport this
type of battery without fear of acid
spilling. Furthermore, they are
approved for transportation on
aircraft.
Batteries are the power source for
almost all of the modern mobility
products available today. The design
of batteries used in mobility products
is significantly different from the
batteries used to start a car for
example. Car batteries are designed
to release a large amount of power
over a short period of time, whilst
mobility batteries (commonly called
deep cycle batteries) release their
power evenly over a long period of
time. Therefore, due to the lower
production volumes and increased
technological requirements, mobility
batteries are typically more
It is recommended that the batteries
are always stored upright.
Only use batteries supplied by an
authorised Sunrise Dealer.
expensive. Commonly two 12 volt
batteries are used together in a
mobility product giving a total
Below is set out a battery care plan
for maintenance free batteries. This
has been agreed between Sunrise
Medical and the battery
manufacturers to enable you to get
the best out of your batteries. If a
different care plan is followed, this
may result in lower than expected
performance from your mobility
vehicle.
voltage of 24 volts. The size of the
battery, (e.g. its available power) is
expressed in amps per hour (e.g.
10amp/hr). The higher the number,
the bigger the battery size, weight
and, potentially, the greater the
distance you can travel.
Your scooter is fitted with batteries
that require no maintenance, other
than regular charging.
Note: Do not expose any part of
the battery to direct heat and
when charging always place on
a hard surface in a room with
good ventilation. You should
not charge the batteries in
outdoor conditions.
Do not smoke when in the
vicinity of charging batteries.
Exclude all naked flames from
the area.
If a battery is physically damaged,
please use extreme caution when
handling it.
Leaking battery fluids are corrosive
and toxic.
In such an event, call your local
dealer for assistance.
Please do not dispose of batteries in
normal waste, always recycle in
accordance with local laws.
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Batteries and charging
7. Do not top up the charge of
your batteries during the day.
Wait until the evening for a full
overnight charge.
1. Only use the approved battery
charger compatible with the
vehicle to be charged.
2. Charge your batteries every
night, regardless of the amount
of use your mobility device has
had during the day.
3. Do not interrupt the charging
cycle.
4. If your mobility device is not
required for use, it should
remain connected to the
charger for a maximum of
12 hours. This will not damage
the batteries, so long as the
mains socket/plug is left
switched on.
8. The batteries need to be
checked regularly for signs of
damage. If any damage is
apparent, contact your local
mobility dealer.
5. If you leave your vehicle for an
extended period (more than
5 days) first charge your
9. Following all the nine points
above should result in a
batteries for 12 hours, then
remove charger and ensure
the batteries are disconnected.
healthier battery, greater range
for the vehicle user and a
longer life for your batteries.
6. Failure to allow for recharge will
damage the batteries and can
lead to shortened distances
and permanent failure.
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Batteries and charging
Most manufacturers of mobility products state the range of their vehicles
either in the sales literature or within the Owners Manual.
The range stated sometimes differs from manufacturer to manufacturer
even though the battery size is the same. Sunrise Medical measure the
range of their vehicles in a consistent and uniform manner, but variances
still occur due to motor efficiencies and overall product load weight.
The range figures are calculated to I.S.O. Standard 7178, Part 4: Scooter
Energy Consumption Theoretical Range.
This test is carried out in controlled conditions with new, fully charged
batteries, on a level test surface and a user weight of 75kg. The range
figures stated should be seen as a theoretical maximum and could be
reduced if any single, or combination, of the following circumstances
occur:
1. User weight heavier than 75kg.
2. Batteries whose age and condition are less than perfect.
3. The terrain is difficult or unsuitable e.g. very hilly, sloping, muddy
ground, gravel, grass, snow and ice.
4. The vehicle climbs ramps regularly.
5. The ambient temperature is very hot or very cold.
6. Damage occurring to one or more tyres.
7. Lots of start/stop driving.
8. Also thick pile carpets within the home can affect range.
All this technical information may seem complicated and a little
daunting, but please remember that the battery sizes available on
your scooter should give sufficient range to cope with the majority of
customer’s lifestyles.
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Batteries and charging
Your scooter is supplied with an off-board charging facility. Please note
that only chargers with a capacity of minimum 2.0 Amp and maximum
3 Amp supplied by your local authorised Sunrise dealer should be used.
1 Switch your scooter off at the key switch.
2 Swivel the charge connector cover located on the Tiller Pod and
connect charger, (Photo 33 & 35).
4 A reset button is located at the top of the rear body panel, to the left-
hand side looking from the rear of the scooter. Please check that the
button is pressed in (Photo 34).
Important safety warnings:
Do not expose any part of the batteries to direct heat (i.e. naked
flame, gas fire).
Do not allow the batteries to freeze
When charging always place the charger on a hard surface in a room
with good ventilation. You should not charge your batteries in
outdoor or damp/wet conditions.
Always use Sunrise recommended batteries from your local
authorised dealer. The off-board charger must be kept dry in
temperatures between -25°C and 40°C and not be subjected to
mechanical damage.
In all cases, the charger must only be repaired by a Sunrise
authorised dealer.
There is a reset button as described previously, (Photo 34). If a fault
occurs, the button will pop out. Switch the scooter off, press the button in
and switch the scooter back on.
There is a 40A blade fuse fitted in each battery lead. These must be
replaced with fuses of the same value and type.
There is also a fuse fitted in the mains plug of the battery charger, if this
blows, switch off at the mains, remove the plug and replace the blown
fuse with a new fuse of the same value.
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Batteries and charging
The
, off-board charger,
(Photo 36), has five (5) possible
indications:
1.
2.
3.
(contact dealer)
4.
5.
Ensure the scooter is switched off
before commencing the charging
process.
After charging, always swivel the
charging socket cover back into
place. This helps prevent water
getting into the socket.
Please note that the scooter has a safety circuit to prevent it from being
driven off during charging. If your scooter fails to respond to normal
control after a charging period, please check that the battery charger has
been completely disconnected from the scooter.
New batteries must always be charged for 12 hours BEFORE first use.
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Routine maintenance
The following table gives an indication as to when routine maintenance checks should be made.
There is no service manual available.
Maintenance, fault finding and servicing should be carried out by
an authorised Sunrise dealer unless otherwise indicated.
Look at battery charge indicator on tiller before use to ensure batteries are
fully charged.
Remove rear panel (where fitted), and ensure all connectors are secure.
Use only a damp soft cloth and mild detergent on panels, tiller and seat.
Each tyre should be free of debris, oil, deep cuts or distortion.
Please ensure that the batteries are charged for a minimum of 8 hours.
Look at the tyres to ensure that the tread is visible and continuous.
Clean and protect with petroleum jelly.
7
4
(where fitted)
When storing your scooter for long periods
(in excess of one week), charge batteries
for 12 hours and then disconnect the
batteries to minimise battery discharge.
Disconnect batteries before
changing bulbs.
Always replace the bulbs with the correct
rating or incorrect operation will result.
Do not attempt to investigate faults in the
control box, the control pod or charger
as the design and set up of the
electronics is of a safety critical nature.
Spare parts are available from
Note: Wheels should only be removed
and refitted by an authorised dealer.
authorised Sunrise Dealers.
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Servicehistory
This section is designed to assist you in keeping a record of any service and repairs to your scooter. Should
you decide to sell or exchange your vehicle in the future, this will prove most helpful to you. Your ServiceAgent
will also benefit from a documented record and this manual should accompany the scooter when service or
repair work is carried out. The ServiceAgent will complete this section and return the manual to you.
Customer Name.
Address
Date scooter purchased
Model
Colour
Postcode
Serial No.
On/off switch
Output plug
Operation
Seat
Back
Armrests
Dynamic braking
Programmable
settings
Condition
of loom
Connections
Lights
Levels
Connections
Discharge test
(where fitted)
Forwards
Reverse
Wear
Pressure
Bearings
Wheel nuts
Emergency
stop
Left turn
Right turn
Up/down slope
Over obstacle
Parking brake
(where fitted)
Wiring
Noise
Connections
Brake
Brushes
Condition
Steering
Dealer stamp
Dealer stamp
Date:
Signed:
Signed:
Date:
Signed:
Dealer stamp
Dealer stamp
Date:
Date:
Signed:
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Specifications
LENGTH
REAR WIDTH
MAX. USER WEIGHT
BATTERIES
122cms (48”)
53cms (21”)
136kg (300lbs)
36 AH
122cms (48”)
53cms (21”)
136kg (300lbs)
36 AH
MAX SAFE ANGLE
TURN RADIUS
SEAT - BASE HEIGHT
MOTOR POWER
MAX SPEED
WHEEL SIZE FRONT
WHEEL SIZE REAR
CHARGER OFF-BOARD
RANGE
OVERALL WEIGHT
WITHOUT BATTERIES
HEAVIEST PART
TYRES
14 degrees
74cms (29.5”)
56-61cms (22”-24”)
746 Watts
6kph (4mph)
22.5cms (9”)
25.5cms (10”)
3 Amp
40km (25mls)
68kg (150lbs)
38kg (84lbs)
21.5kg (47lbs)
20 psi
14 degrees
111cms (44”)
56-61cms (22”-24”)
746 Watts
6kph (4mph)
25.5cms (10”)
25.5cms (10”)
3 Amp
40km (25mls)
74kg (163lbs)
44kg (97lbs)
27kg (60lbs)
20 psi
FNT BASKET LOAD MAX
GROUND CLEARANCE
4.5kg (10lbs)
7.5cms (3”)
4.5kg (10lbs)
7.5cms (3”)
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Trouble Shooting Guide
Shortened range
Batteries not charged for long
enough
Charge batteries for eight hours
or more
Batteries weak and cannot hold
charge
Replace battery pack
Battery pack not
charging
Battery pack fault
Replace battery pack
Replace charger
Charge fault
Charger loom or plug damaged
Loose connection
Contact local mobility dealer
Check plugs and looms
No output from wall outlet
Try a wall socket in a different
room
Fuse in charger mains plug blown
Unplug from wall & change fuse
Button on battery pack has
popped out
Switch off and press button back
in
Battery charging
current high
Faulty batteries
Replace battery pack
Turn scooter off
Scooter switched on during
charging
Battery gauge shows See battery pack not charging
empty after charging
See battery pack not charging
No drive
Brake-release lever disengaged
Flat batteries
Engage brake-release lever
Charge battery pack
Scooter or battery pack not
switched on
Ensure both are switched on
Battery pack not engaged properly Check battery pack is clipped
into place
Charger plugged in
Unplug charger
Button on battery pack popped out Reset circuit-breaker button
Disconnected loom or plugs
Control system fault
Check all plugs & looms
Contact dealer
Motor runs irregularly Electrical malfunction
and/or noisily
Contact dealer
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Sunrise Business Park, High Street, Wollaston, West Midlands
DY8 4PS England
Tel 01384 44 66 88 Fax 01384 44 66 99
E-Mail: [email protected]
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