SDD Digital Dosing Units
Part Number: 882.00276.00
Bulletin Number: BF3-600
Effective: 12/01/05
Write Down Your Serial Numbers Here For Future Reference:
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We are committed to a continuing program of product improvement.
Specifications, appearance, and dimensions described in this manual are subject to change
without notice.
DCN No. ____________
© Copyright 2005
All rights reserved.
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Table of Contents
SECTION 1: INTRODUCTION …………….……………………….………...3
1.1 Controller...............................................................................................................4
1.2 Keys and Symbols..................................................................................................6
SECTION 2: QUICK START-UP……………………………………………...8
SECTION 3: INITIAL INSTALLATION AND
OPERATION….………….……………………………………………………..11
3.1 Initial Installation..................................................................................................11
3.2 Initial Operation....................................................................................................13
3.3 Injection Molding..................................................................................................14
3.4 Extrusion Constant................................................................................................19
3.5 Extrusion Proportional..........................................................................................22
3.6 Calibration.............................................................................................................26
SECTION 4: ADVANCED OPERATIONS/CONTROL FUNCTIONS...…29
4.1 Recipe Storage/Recall...........................................................................................29
4.2 Clearing the Totalizer ...........................................................................................31
4.3 Acknowledging Alarms ........................................................................................31
4.4 Optional Equipment..............................................................................................31
SECTION 5: MAINTENANCE……………...……………………………….34
5.1 Maintenance Intervals...........................................................................................34
5.2 Removing the Scraper...........................................................................................34
5.3 Cleaning the DD Dosing Station...........................................................................35
5.4 Changing the Dosing Disc in the DT Dosing Station...........................................37
5.5 Removing/Replacing the Scraper in the DT Dosing Station ................................38
5.6 Cleaning the DT Dosing Station...........................................................................39
5.7 Exchangeable Stations ..........................................................................................40
5.8 Exchanging Fuses .................................................................................................40
APPENDIX A: TROUBLESHOOTING…………………………...…………42
A.1 General Troubleshooting......................................................................................42
A.2 Malfunctions or Errors—Error Codes..................................................................42
A.3 Determining the Software Setup Factor...............................................................44
A.4 Recipe Formulas ..................................................................................................44
APPENDIX B: BASIC PARAMETER SETTINGS…………………………46
APPENDIX C: DISC DOSING FACTORS AND EQUIPMENT
DRAWINGS AND PARTS NUMBERS……………………………………….53
APPENDIX D: SPARE PARTS LIST…...……………………………………62
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Section 1: Introduction
This User’s Manual is intended for use with the Digital Dosing Additive Feeder. The feeder
precisely meters and controls the addition of master batches, chemical additives, and regrinds to
primary plastics. The Digital Dosing unit can meter both powder and granular material of
various sizes. It can be used on both extrusion and injection molding machines. Depending on
the application and throughput, two models are available: 1 Station Digital Dosing Unit or 2
Station Digital Dosing Unit. See Figures 1 and 2. This manual covers the operation of both
units.
Figure 1. 1 Station Digital Dosing Unit
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Figure 2. 2 Station Digital Dosing Unit
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1.1 Controller
The Digital Dosing additive feeder consists of a controller, dosing motor, and feeder(s). The
controller is used to
• Enter, recall, and run recipes
• To run, monitor, and stop the dosing process
• To calibrate
• To troubleshoot problems via error codes
• To configure the unit to the desired process.
A touch keypad (see Figure 3) is used to enter or change data.
• The Control system is switched on by means of the On/Off switch (switch set in
position “1"). (A)
• The control system is operated via the keyboard. (B)
• The individual operating modes are indicated by Symbols. (C)
• Messages appear on a 5-digit display. Up to ten recipes can be saved and read on
request. Recipes can be assigned respective numbers. (D)
Figure 3: Touch Keypad
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1.2 Keys and Symbols
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Recipe Storage/Recall: For saving, recalling or modifying recipes.
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Stop: Stops the continuous operation of the feeder. Will reset the totalizer showing
metered amount of additive to zero if depressed for two seconds.
Up-arrow: For increasing the set value in decimal increments.
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Down-arrow: For decreasing the set value in decimal increments.
Arrow Key: For fast increasing/decreasing of the set value in larger increments.
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Must be pressed simultaneously with the up- or down-arrow.
Run: Starts the continuous operation (LED is lit up) or calibration mode (the LED
flashes)
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Calibration Key: Switches from operation to calibration mode. LED flashes
when calibration process has started.
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Input: Selects the next screen for the input of program parameters.
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Symbols
Lights when the run signal from the process machine is received by the Digital
Dosing controller.
During operation, lights when the disc is dosing material. During calibration and
recipe input/viewing, lights when a calibration weight is input or viewed.
(EXTRUSION ONLY) Lights when a screw speed signal is received from the
extruder during proportional extrusion
Lights when an alarm occurs.
Percent additive
Kilograms
Grams
Pounds
Minutes
Seconds
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Section 2: Quick Start-up
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Quick Start is intended to help you in starting up your Digital Dosing feeder quickly and
easily. Please refer to the manual to go into greater detail.
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Unpacking:
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1. Unpack box, making sure all parts indicated on packing list are included.
2. Check all parts and equipment for any damage sustained during shipment.
3. If any damage is noted, contact manufacturer for replacement or service.
4. Make sure the following are present before proceeding:
; Power source 110V/220V
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; Proper mounting flange adapter for the feed throat
; Dry (ZERO VOLTAGE) contact that closes during screw recovery of IMM
; Gram scale to measure weight of additive material
Mounting:
2. Mount the complete unit, including dosing hopper full of material, on the feed throat
(may need an adapter for feed throat).
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3. Identify the motor drive connector (Amp connector-black) and connect to motor.
4. Identify the communication cable (DB9 plug-silver) and connect to DB9 connector
under motor drive assembly.
5. Identify power cord (110V) and plug into outlet.
6. INJECTION MOLDING: Identify the cycle/run cable (2-conductor cable-gray) for
connection to a dry (ZERO VOLTAGE) contact that closes during screw recovery cycle
of IMM.
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7. EXTRUSION: Identify the input cable (2-conductor cable-gray) for connection to 0-
10Vdc or 0-20mA signal that indicates rpm of extruder.
Recipe Setup For Injection Molding:
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1. Turn power switch to ON position.
2. Press Input to
ratio.
display #1, “Additive %”. Using arrow keys, set additive
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3. Press Input
to display #2, “Shot size of current mold”. Using arrow keys,
set the total shot size (parts and runners) of the current mold capacity in grams.
4. Press
Input to display #3, “Screw recovery time”. Using arrow keys, set
the screw recovery time (in seconds). For Extrusion Constant operation, skip this step!
5. Press Input to display #4, “Calibration weight for additive”. Enter ’0’ and proceed to
calibration mode below for calibration of additive material.
Recipe Setup For Extrusion:
1. Turn power switch to ON position.
2. Press
ratio.
Input to display #1, “Additive %”. Using arrow keys, set additive
Input to display #2, “Throughput of extruder”. Using arrow keys,
Input to display #3, “Extruder screw speed”. Using arrow keys,
3. Press
set the total extruder throughput in g/min or lb/min.
4. Press
set the extruder screw speed RPM expected during production.
NOTE: for Extrusion Constant operation, this step will be skipped.
5. Press Input to display #4, “Calibration weight for additive”. Enter ’0’ and proceed to
calibration mode below for calibration of additive material.
Calibration:
1. Press “Calibration”
- -
button to start this procedure. Display will show - -
2. Place the plastic calibration cup on the scale and tare so that the weight of the cup
(approx. 24gr.) is not calculated in the calibration procedure.
3. Remove cover of the calibration box, secured by two 5mm Allen screws, under the
dosing disc assembly and insert plastic cup provided in top of dosing hopper.
4. Press
“Run” and the dosing disc turns 1/4 turn. This fills all pockets of
dosing disc. Dump the dosed material back into the dosing hopper without weighing
and replace plastic cup in calibration box.
5. Press
“Run” and the dosing disc turns 1 complete revolution. Remove
the calibration cup with the material and place on the gram scale. Enter the weight on
the scale into the controller
calibration cup.
using the arrow keys. Empty and replace
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6. Repeat step #19 four more times, each time entering the new weight from the scale into
the controller using the arrow keys. Sometimes the values won’t change, or sometimes
they may only change by a few tenths of a gram. The controller keeps a running average
of all calibration weights entered.
7. After all five samples have been completed; press “calibration” once more and this will
save the calibration weight of the material to the recipe. The calibration light will go out
and the screen will now show the total amount of additive dosed. The Digital Dosing
feeder is now ready to begin operation.
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8. Please refer to “Operation Manual” for all supplementary information regarding general
operation, cleaning/maintenance, and troubleshooting.
9. Make sure that there is a virgin material supply setup to begin processing. If you do not
have a loader or hopper for the virgin material, or if any of the above procedures did not
work properly, please contact the manufacturer in Wood Dale, IL for sales and
technical support @ (800) 423-3183 (8am-5pm) CST.
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Section 3: Initial Installation And Operation
3.1 Initial Installation
Hopper Piece
Processing
Machine
Direction of Material Flow
Figure 4. Digital Dosing Unit Assembly
1. The Digital Dosing additive feeder is not affected by machine vibration, therefore best
performance is achieved by mounting the unit directly to the feed throat of the molding
machine or extruder (see Figure 4). The inlet into the process machine must be greater
than 2” diameter; otherwise, an adapter might be necessary. If an adapter is necessary, it
must be designed so that there are no edges where material can be trapped. The adapter
must be smooth to promote even material flow. Consult Sterling for any special
requirements.
2. Optimum mounting of the Digital Dosing feeder is shown in Figure 5, with the additive
being dosed on the first screw flights.
3. The controller can be mounted on either side of the blender base to optimize operator
interface. An optional remote mounting kit for the controller is available from the
manufacturer to relocate the controller closer to the operator. The control unit must not
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be exposed to extreme heat (maximum temperature 45°C or 115°F) or excessive
moisture.
4. Electrical connection to process machine:
• Injection Molding: Connect the cycle/run slave cable (thin two-conductor cable)
to a set of DRY (NO VOLTAGE) contacts that CLOSE for the duration of screw
recovery. See Figure 5, electrical diagram.
J12-3
J12-2
Relay contact
Injection molding
Machine
Digital Dosing controller
(Electrical diagram of connections)
Figure 5. Electrical Diagram
• Extrusion-Constant: Wire the cycle/run slave cable (thin two- conductor cable) to a
set of DRY (NO VOLTAGE) contacts that CLOSE when the screw rotates. See
Figure 6 for electrical diagram.
• Extrusion-Proportional: Wire the cycle/run slave cable to the extruder signal
output that is proportional to the extruder speed. The signal output can be one of the
following: 0-10VDC or 0-20mA. Please refer to the labels on the cycle/run slave
cable for the correct input to avoid damaging the controller. Digital Dosing
Additive Feeder is configured from the factory for each specific input. See Figure 5
for the electrical diagram for voltage inputs. See Figure 6 for frequency inputs.
NOTE: Voltage from Drive needs to be isolated. Consult factory for other signal
requirements. External converter signal may be required.
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NOTE: Zero input corresponds to zero screw speed and no additive dosing. Maximum input
corresponds to maximum screw speed.
NOTE: If a 0-10kHz frequency input is used, it must be a square wave with an amplitude of
12VDC. The shape of the signal is important, especially above 7,000Hz.
J12-4
J12-3
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+
0-10vdc or 0-20ma
Extruder output
Digital Dosing controller
(diagram of frequency inputs)
Figure 6. Frequency Inputs
5. Make sure the unit is turned OFF before plugging it in. The switch toward the rear of
the controller unit should be in the OFF, or “O” position. Standard operation voltage is
110 or 220 VAC, 50/60 Hz, single-phase power. Special voltages are available, refer to
voltage label on the feeder to determine the correct operating voltage.
3.2 Initial Operation
The control system is factory-programmed. Nevertheless, specific values need to be predefined
or checked prior to operation (basic parameter settings). The input values will be saved and will
still be available if the unit is switched off, or a power failure occurs. Please refer to Appendix
B for these values. Extrusion operations require a “span factor” to be entered into the basic
settings. Please refer to Appendix B.
Prior to putting your new Digital Dosing Additive Feeder on-line:
• You must enter a recipe and calibrate the feeder.
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• Recipe parameters are different for Injection Molding, Extrusion-Constant, and
Extrusion-Proportional operation. See each individual section for details.
• The calibration method is the same for all processes.
• Once the unit is online, the user may want to save recipes for later recall (10
maximum).
• This section will show how to calibrate the unit, bring the unit on line, enter a
recipe, and store and recall recipes.
3.3 Injection Molding
During each molding cycle the Digital Dosing unit doses the correct amount of additive evenly
throughout the screw recovery cycle. The Digital Dosing unit determines the correct amount of
additive from the recipe and automatically adjusts the duration and speed of dosing by
measuring the molding machine screw recovery time each cycle.
Recipe Input - Injection Molding
To enter a recipe for injection molding, the following process data is required:
• Percentage of additive
• Total shot weight in grams (includes parts and runner system)
• Screw recovery time of the machine in seconds
• Calibration weight in grams
Step 1:
• Press Input
once.
flashes.
• The LED symbol
• “1” will quickly flash on the display, before a number in the format xxx.xx
comes up on the display.
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• Enter the additive percentage by using the Arrow Keys
. (The
range of values that can be entered is 0.01% to 50.00%. The arrow keys are used
to change all process variables. The double arrow key allows the user to ramp up
or down by larger increments.)
Step 2:
• Press Input
again.
• The symbols “g,” or “lb”, “min” and the screw symbol flash.
• After the “2”quickly flashes on the display, a number in the format xx.xxx will
come up on the display.
• Enter the shot weight using the arrow keys. The range of values that can be
entered is 001.0 to 6500 grams (0.01 to 14.30 pounds).
Step 3:
• Press Input
a third time.
• The screw and “s” symbols flash.
• After “3” flashes quickly on the display, a number in the format xxx.xx will
come up on the display.
• Enter the screw recovery time in seconds. This time represents the amount of
time the molding machine screw is in recovery. This value is an estimate. The
Digital Dosing unit measures the actual recovery time and automatically updates
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this value during operation. The range of values that can be entered in this field
is 00.50 to 99.99 seconds.
Step 4:
or
• Press Input
a fourth time.
• The symbols “g” or “lb”and flash.
• After “4” quickly flashes on the screen, a number in the format xxxx.x will come
up on the display.
• Enter the material calibration weight using the arrow keys.
• If the calibration weight is unknown, reference Section 5 of this manual.
Complete the calibration procedure (section 3.6) to obtain the correct value.
Upon completion of the calibration procedure, the calibration weight will
automatically be updated into the recipe. The range of values that can be entered
in this field is 00.0 to 400.0.
Step 5:
• Press
again and the symbol “s” will light up and the number “5” will be
displayed if you have a blending unit and have invoked this option.
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• After “5” flashes on the display, a number in the format xxx.xx will come up on
the display.
• Enter the maintained running time of the blending unit in seconds using the
arrow keys. This is how long the blender will run after each dosing cycle and
should be adjusted for the best possible blend. Too little time may not produce
good dispersion; too much time can cause separation, especially with heavy
concentrates.
Step 6:
• Pressing
again, will activate the printing option if it is available.
• After the “6” flashes on the screen, a number in the format xxx.xx will come up
on the display.
• By using the arrow keys, you can choose your printer parameters.
Step 7:
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1.
Pressing
again will first display the number “18” and then will
display the total throughput in kilograms (totalizer).
Operation-Injection Molding
1. Ensure that the unit is properly installed (Section 3.1), a recipe is entered (section
3.3.1), and the feeder is calibrated (Section 3.6), before attempting to begin
operation.
2. If desired, clear the totalizer by holding the Stop key (
five seconds until the display is reset to “00.00.”
) continuously for
3. Place the Digital Dosing feeder into operation by pressing the Run key (
The green LED will light when the unit is ready to dose.
).
or
Start the molding machine. The Digital Dosing feeder will not dose material until the molding
machine screw recovers. If the unit is installed properly, the process machine symbol will
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light on the controller during screw recovery. The disc symbol will light when the Digital
Dosing unit is dosing material.
• The totalizer will increase after each cycle by the amount of material dosed.
• To stop the dosing process, press
.
• While the unit is dosing, the current recipe can be viewed, but not modified by pressing
. The recovery time displayed in the current recipe is the average of the last five shots
measured from the molding machine. To change the recipe, the unit must be taken off line
by pressing the stop key. The run LED will then go out.
NOTE: See Appendix A, Troubleshooting, for information on problems or errors
encountered and their resolution.
3.4 Extrusion Constant
In Extrusion Constant operation, the Digital Dosing unit doses material at a constant rate that
does not change with extruder speed. The dosing process begins at the startup of the extruder.
How close the actual extruder speed is to the input recipe will determine the accuracy of the
blend. If the process requires the additive to be dosed in proportion to the process speed,
then the Digital Dosing unit must be configured for Extrusion Proportional operation (go
to Sec. 3.5 on page 23).
Recipe Input – Extrusion Constant
To enter a recipe for Extrusion Constant, the following process data is required:
• Percentage of additive
• Total throughput rate of the extruder during production
• Calibration weight in grams
Step 1:
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• Press
once.
• The
symbol will flash.
• After “1” flashes on the screen, a number in the format xxx.xx will come up on
the display.
• Enter the additive percentage by using the Arrow Keys
. The
range of values that can be entered is 0.01 to 50.00%. The arrow keys are used
to change all process variables. The double arrow key allows the user to ramp up
or down at a faster rate.
Step 2:
or
•
•
Press
again.
The symbols “g,” or “lb”, “min”, and
flash.
• After “2” flashes quickly on the display, a number in the format xxx.xx will come up on
the display.
• Enter the total extruder throughput in grams per minute or pounds per minute. The
range of values that can be entered is 001.0 to 6500 grams per minute (00.01 to 14.30
lb/m).
Step 3:
or
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• Press
a third time.
• The machine displays a flashing , “g” or “lb” and a number “4”flashes on the display
(because this is Extrusion Constant, step 3 is skipped).
• After the “4” flashes on the display, a number in the format xxxx.x will come up.
• Enter the calibration weight. If the calibration weight is unknown, enter “00.00” and
complete the calibration procedure (section 3.6) to obtain the correct value. Upon
completion of the calibration procedure, the calibration weight will automatically be
updated into the recipe. The range of values that can be entered in this field is 00.00 to
400.0.
Step 4:
• Press
again. This will activate the printing option if it is available and the number
“6” will be displayed.
• After the “6” flashes on the screen, a number in the format xxx.xx will come up on the
display.
• By using the arrow keys, you can choose your printer parameters. If you have not
activated this option, skip to the next step.
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Step 5:
6. Press
again.
7. The number “18” will be displayed before the total throughput in kg is displayed.
Operation –Extrusion Constant
1. Ensure that the unit is properly installed (Section 3.1), a recipe is entered (Section
3.4.1), and the feeder is calibrated (Section 3.6), before attempting to begin
operation.
2. If desired, clear the totalizer by pressing
display is reset to “00.00.”
continuously for 5 seconds until the
3. Place the Digital Dosing unit into operation by pressing
. The green LED will
light when the unit is ready to dose, but the Digital Dosing unit will not feed until
the extruder begins operation.
4. Start the extruder. The Digital Dosing unit will begin dosing material as soon as
the extruder starts. If the unit is installed properly, the process machine symbol
will light on the controller when the extruder starts. The disc symbol will
light when the Digital Dosing unit is dosing material.
5. To stop the dosing process while the extruder is operating, press
Dosing unit will automatically stop dosing when the extruder stops.
. The Digital
6. While the unit is dosing, depending on software revision, the current recipe can be
viewed but not modified, by pressing
. In some software versions, the percent
additive can be changed while the unit is dosing.
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NOTE: See Appendix A, Troubleshooting, for information on problems or errors
encountered and their resolution.
3.5 Extrusion Proportional
Recipe Input – Extrusion Proportional
To enter a recipe for Extrusion Proportional, the following process data is required:
• Percentage of additive
• Expected throughput of the extruder during production
• Extruder screw speed during production
• Calibration weight in grams
Step 1:
• Press the Input key (
• The symbol flashes.
) once.
• After “1” flashes quickly on the display, a number in the format xxx.xx will
come up on the display.
• Enter the additive percentage by using the Arrow Keys
range of values that can be entered is 0.01% to 50.00%. The arrow keys are used
to change all process variables. The double arrow key allows the user to ramp up
or down at a faster rate.
. The
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Step 2:
or
•
Press
again.
• The machine displays a flashing “g” or “lb”, a flashing “min” and
.
• After “2” flashes quickly on the display, a number in the format xxx.xx will
come up on the display.
• Enter the expected extruder throughput during production in grams per minute or
pounds per minute. The range of values that can be entered is 001.0 to 6500
grams per minute (00.01 to 14.30 lb/m).
Step 3:
• Press
a third time.
• The machine displays a flashing screw
.
• After “3” flashes quickly on the display, a number in the format xxx.xx will
come up on the display.
• Enter the extruder screw speed (rpm) corresponding to the throughput entered in
step 2.
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Step 4:
or
1. Press
a fourth time.
2. The machine displays a flashing and “g”.
3. After “4” flashes quickly on the screen, a number in the format xxx.xx will come
up on the display.
• Enter the calibration weight in grams or pounds. If the calibration weight is
unknown, enter “00.00” and complete the calibration procedure (section
3.6) to obtain the correct value. Upon completion of the calibration
procedure, the calibration weight will automatically be updated into the
recipe. The range of values that can be entered in this field is 00.00 to 400.0.
Step 5:
• Press
a fifth time to return to the totalizer.
Operation –Extrusion Proportional
; Ensure that the unit is properly installed (Section 3.1)
; A recipe is entered (“Recipe Input-Extrusion Proportional” Section )
; The feeder is calibrated (Section 3.6), before attempting to begin operations.
1. If desired, clear the totalizer by pressing
the display is reset to “00.00.”
continuously for 5 seconds until
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2. Place the Digital Dosing unit into operation by pressing the Run key (
).
The green LED will light when the unit is ready to dose, but will not feed until
the extruder begins operation.
3. Start the extruder. The Digital Dosing unit will begin dosing material as soon as
the extruder starts. If the unit is installed properly, the process machine symbol
will light on the controller when the extruder starts. The disc symbol will
light when the Digital Dosing is dosing material
4. To stop the dosing process while the extruder is operating, press
. The
Digital Dosing unit will automatically stop dosing when the extruder stops.
5. While the unit is dosing, depending on software revision, the current recipe can
be viewed but not modified, by pressing
. In some software versions, the
percent additive can be changed while the unit is dosing. The actual extruder
screw speed will be displayed in the third recipe register.
3.6 Calibration
All feeders must be calibrated before any blending recipes can run using the Digital Dosing
additive feeder.
NOTE: The calibration weight (metered material weight for one revolution of the dosing
disc) must be determined separately for each material to be dosed since calibration
weight differs from material to material.
The following equipment is needed for calculating the calibration weight:
• Scale with a minimum accuracy of 0.01 grams
• The weighing container which is included in the equipment delivery
Follow these procedures:
1. Remove one of the square covers and insert the calibration container provided.
2. Fill the dosing hopper with a minimum of six (6) inches of material.
3. Note weight of weighing container (= tare weight) or tare scale to zero
NOTE: The Digital Dosing station may only be operated if all sample chutes are in place or
a collecting bin is in the calibration box.
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Determining the Calibration Weight
Step 1:
• To start the calibration process, press the calibration key.
Step 2:
• Once the sample container is in position, press
.
• The disc will rotate 1/4 revolution and dispense material into the sample
container. After the disc stops, the screen will remain blank.
• This sample should be returned to the material hopper without weighing.
This sample is used only to ensure that all disc pockets are completely filled.
• Replace container in calibration box (or under material outlet tube)
Step 3:
• Press
to take a sample for weighing.
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• The disc will rotate one full revolution. After the disc has stopped rotating, a
number in the format “xx.xx” will appear on the screen along with a flashing
and “g.”
Step 4:
• Enter the weight, in grams using the Arrow Keys
• Empty and replace weighing container in calibration box (or under material
outlet tube)
Step 5:
• Repeat steps 3 and 4 four (4) more times.
• Notice that the displayed calibration weight may change after each sample
weight is entered.
• The value is an average of all the weights entered. No calculations are
required. It can happen that the calculated speed is either too high or low
causing alarm A0009. Check the recipe and settings and modify if necessary.
Step 6:
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• Pressing the stop button will stop proportioning and not accept the calibration
weight.
• Pressing the calibration button will stop proportioning and accept the calibration
weight.
NOTE: It is normal for calibration weights to vary slightly from sample to sample.
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Section 4: Advanced Operations/ Control Functions
4.1 Recipe Storage And Recall
A maximum of ten (10) recipes can be stored and retrieved with the Digital Dosing controller in
the Recipe Storage/Recall mode. Recipes are stored using a two-digit identification number.
Pressing
at any time will exit the Recipe Storage/Recall mode.
Recipe Storage
To store the current recipe:
Step 1:
• Press the Recipe Storage/Recall key (
). A two-digit number (01 through 10) will
appear on the screen. This is the recipe I.D. number.
Step 2:
• Use the Arrow keys
to select the desired recipe number.
NOTE: A new recipe stored under the ID number of an existing recipe will overwrite the
existing recipe number without warning.
Step 3:
or
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• Press and hold the button
until the totalizer display returns to the screen.
• The recipe is now stored under the selected ID number.
Recipe Recall
Step 1:
or
• Press the stop button to stop any current applications.
Step 2:
• Press the Storage/Recall key (
) once.
• A two-digit recipe ID number will appear on screen.
Step 3:
Step 4:
• Use the Arrow Keys
to select the desired recipe number.
or
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• Press and hold
until the totalizer appears on the screen.
• The recipe is now active and can be run or edited.
NOTE: The recalled recipe now becomes the active recipe.
4.2 Clearing The Totalizer
• The totalizer displays the total amount of additive dosed since the last time the
totalizer was cleared.
• The totalizer can be cleared by pressing Stop
continuously for 5 seconds
until the display is reset to “00.00.” The totalizer can be configured to read
throughput in grams or pounds.
• See Appendix A to learn how to change the unit of measure.
4.3 Acknowledging Alarms
• When an alarm occurs, the Alarm symbol
stops.
flashes red and the dosing process
• If the Digital Dosing is equipped with an audible alarm or flashing light, it will
also be activated.
• Alarms are acknowledged by pressing
.
• The alarm will also initiate an error code.
• See Appendix A for Troubleshooting suggestions for various alarms.
• The alarm condition must be corrected prior to beginning operation again.
4.4 Optional Equipment
Optional equipment for the Digital Dosing Additive Feeder includes:
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Alarms
Several alarm options are available for the Digital Dosing feeder. The standard unit comes with
a flashing alarm symbol
on the faceplate. Options include both audible horns and flashing
lights. An optional no voltage alarm relay can be connected to the user’s central alarm system.
Level Probes
To adjust the level probes:
1. Turn the controller ON.
2. Fill the dosing station until the level sensor is one-third covered.
3. Remove the small plastic screw (M3) on the back of the level sensor (see Figure
7).
LED Yellow (Station)
on: Station Filled
LED Green (Level Probe)
on: Power Supply Available
off: Power Supply Not Available
off: Station Emptied
npn: Normally Closed
pnp: Normally Open
npn: Normally Open
pnp: Normally Closed
1
0
Blind Lid
Protective Screw
Trim-potwith
Plastic Screw M3
Cable
Level Probe
Figure 7. Level Sensor Screw
4. Turn the trim-pot until the yellow control lamp just switches off.
NOTE: Turning the trim-pot to the left decreases the switching sensitivity; turning it to the
right increases the switching sensitivity.
5. Fill the dosing station until the level probe is two-thirds covered. The yellow
control lamp should now switch on again. If not, repeat Step 4.
6. Reinstall the plastic screw (M3).
NOTE: The sliding switch under the cover must be set on “0”.
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Mixer
An optional mixer is available that can be mounted under the Digital Dosing unit. The mixer is
used to help distribute fine powders and granules. During the injection molding process, the
mixer only runs during screw recovery (when the Digital Dosing unit is dosing additives).
During extrusion processes, the mixer operates continuously when the extruder is operating and
the Digital Dosing unit is in run mode.
EUROMAP E17 Interface
The Digital Dosing unit can be controlled remotely through the EUROMAP E17 protocol.
Contact Sales and Service concerning this option. (800) 423-3183 or (414) 354-0970.
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Section 5: Maintenance
5.1 Maintenance Intervals
Check warning signs on equipment for good legibility
and completeness.
Daily:
Check function of the on/off Switch.
Weekly:
Every 3
Check scraper in dosing station DD/DT.
months:
Check all electrical and mechanical connections for
tight fit.
Every 6
months:
Check adjustment of the level probes (optional).
Check dosing disc in dosing station DD/DT.
Clean the dosing station.
Annually:
Each time
after
material
Is changed:
Check scraper.
Check dosing disc.
5.2 Removing the Scraper
Removing the scraper
1. Empty the dosing station.
2. Open the profile clamp
(B) on the dosing hopper.
3. Remove the dosing hopper
from the dosing unit.
4. Open the safety screws at
the toggle-type fasteners.
5. Open the toggle-type
fasteners on the dosing
motor.
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6. Remove the dosing unit from the dosing motor.
7. Remove the cover from the connecting piece (D).
8. Loosen the two screws (C) on the underside of the dosing unit housing (E).
9. Remove the scraper (A).
Installing the scraper
1. Place the new scraper in the dosing unit housing.
2. Ensure that the scraper is positioned correctly.
3. Screw the scraper in place by means of 2 hexagon socket screws (M5 x 16).
4. Turn the dosing disc to check for smooth movement.
5. Mount the cover on the connecting piece.
6. Position the dosing unit on the dosing motor (note guide pins).
7. Close the toggle-type fasteners on the dosing motor.
8. Mount the safety screws.
9. Position the dosing hopper on the dosing unit.
10. Mount the profile clamp.
11. Mount the screw at the profile clamp.
5.3 Cleaning the Digital Dosing Dosing Station
Dismantling the Dosing Station
1. Empty the dosing station.
2. Switch the control unit off by means of
the on/off switch.
3. Disconnect from main voltage.
4. Open the profile clamp on the dosing
hopper.
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5. Remove the dosing hopper from the dosing unit.
6. Dismantle the dosing unit and remove the scraper (D).
7. Loosen the two hexagon socket screws (B, M6 x 30) on the top side of the dosing disc
(A).
8. Loosen the center hexagon socket screw (C, M6 x 12) and replace by an M6 x 60 screw.
9. Lift the dosing disc (A) from the
dosing unit housing (B) by this
screw.
10. Clean the scraper using a cotton
cloth.
11. Clean the dosing hopper and the
dosing disc in soapy water.
12. The dosing unit housing may also
be cleaned with soapy water.
13. Ensure that soapy water does not
enter ball bearings.
14. Dry all parts thoroughly.
Installing the Dosing Station
1. Place the dosing disc in the dosing unit housing.
2. Remove the screw (M6 x 60).
3. Screw the dosing disc in place by means of 2 hexagon socket screws (M6 x 30).
4. Mount the center hexagon screw (M6 x 12).
5. Install the scraper and then the dosing unit.
6. Turn the dosing disc to check for smooth movement.
7. Position the dosing hopper on the dosing unit.
8. Tighten the profile clamp.
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5.4 Changing the Dosing Disc in the Digital Dosing Dosing Station
Removing the Dosing Disc
1. Empty the dosing station.
2. Switch the control unit off by means of the on/off switch.
3. Dismantle the dosing unit and remove the scraper.
4. Loosen the two hexagon socket screws (M6 x 30) on the top side of the dosing
disc.
5. Loosen the center hexagon socket screw (M6 x 12) and replace by a M6 x 60
screw.
6. Lift the dosing disc from the dosing unit housing by this screw.
Installing the Dosing Disc
1. Change and place the dosing disc in the dosing unit housing.
2. Remove the screw (M6 x 60).
3. Screw the dosing disc in place by means of 2 hexagon socket screws (M6 x
30).
4. Mount the center hexagon socket screw (M6 x 12).
5. Install the scraper and then the dosing unit.
6. Turn the dosing disc to check for smooth movement.
7. Position the dosing hopper on the dosing unit.
8. Tighten the profile clamp.
See Appendix D: Spare Parts List on page 61 for disc part numbers.
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Installing Different Types of Dosing Discs
Dosing discs of the same type may be exchanged for each other without any problems. If dosing
discs with a different compartment number are installed, this has to be entered in the control
system!
1. Enter the (preliminary) calibration value of the freshly installed dosing disc (* = bulk
density 550g/l, ** = bulk density 700g/l).
2. Execute “calibration” to determine the final calibration value.
5.5 Removing/Replacing the Scraper in the DT Dosing Station
1. Empty the dosing station.
2. Open the profile clamp (C) of the
dosing container.
3. Remove the profile clamp (C)
4. Remove the dosing container (B)
along with the dosing hopper (A).
5. Loosen the 3 plastic screws on the
stripper (DT-t: metal screws).
6. Remove the scraper and holding
plate.
7. Install the new scraper along with the holding plate.
8. Tighten down the 3 plastic screws. Make sure that the stripper is fitted parallel to the
dosing plate (Use only plastic screws (DT-t: metal screws).
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9. Install the dosing container along with the dosing hopper on the dosing housing (pay
attention to the guide pins).
10. Mount the profile clamp.
11. Mount the screw at the profile clamp.
5.6 Cleaning the DT Dosing Station
1. Empty the dosing station.
2. Switch the control unit off by means of the
on/off switch.
3. Disconnect from mains voltage.
4. Open the profile clamp (C) of the dosing
container.
5. Remove the profile clamp (C).
6. Remove the dosing container (B) along
with the dosing hopper (A).
7. Open the safety screws at the toggle-type
fasteners.
8. Open the toggle-type fasteners.
9. Remove the dosing housing (D) from the
mixing hopper.
10. Clean the dosing housing (D) with a paintbrush.
11. Clean the dosing container (B) and the dosing hopper (A) in soapy water.
12. Dry all parts thoroughly.
13. Mount the dosing housing onto the dosing motor.
14. Observe that the guide pins are locked into position.
15. Close the toggle-type fasteners.
16. Mount the safety screws.
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17. Install the dosing container along with the dosing hopper on the dosing housing (pay
attention to the guide pins).
18. Mount the profile clamp.
19. Mount the screw at the profile clamp and tighten.
5.7 Exchangeable Stations
Dosing discs of the same type may be exchanged for each other without any problems. If dosing
discs with a different compartment number are installed, this has to be entered in the control
system.
1. Enter the (preliminary) calibration value of the freshly installed dosing disc (*=bulk
density 550g/l, ** = bulk density 700g/l).
2. Execute “calibration” to determine the final calibration value.
5.8 Replacing Fuses
1. Stop the continuous operation.
2. Wait until the dosing unit has come to a standstill.
3. Switch off the device by means of the on/off switch.
4. Cut off the voltage supply.
5. Wait at least one minute before starting to work at the switching cabinet.
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6. Never try to repair a
defective fuse.
7. Open the screws (A)
and remove the lid
(B).
8. Remove the blind lid
(C) and open the
screws.
9. Move the lid (D)
aside.
10. Remove the defective fuse from the fuse carrier.
11. Install the new fuse (while observing the value).
12. Mount the lid (D).
13. Fasten the screws and the blind lids (C).
14. Mount the lid (B).
15. Mount the screws (A).
See Appendix D on page 61 for fuse part numbers.
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Appendix A: Troubleshooting
During setup and use of the Digital Dosing Additive Feeder, personnel may experience
difficulties. Some of the problems encountered may be resolved using the following
techniques.
A.1 General Troubleshooting - Unit Will Not Operate
• Check all connections and process wiring. Note that the process machine input MUST
be wired to a DRY contact for Injection Molding (Section 2.8.1) and Extruder Constant
Applications (Section 2.8.2). For Extrusion Proportional Application see Section 2.8.3.
• Ensure the correct Configuration Codes have been entered to configure the Digital
Dosing unit for the process and installation, see Section A.4.
A.2 Malfunctions or Errors - Error Codes
When a malfunction or error occurs, the controller displays the Alarm symbol
and an error
code. The code consists of an “A,” followed by an error number. The control unit will not
operate until the malfunction or error has been corrected. To acknowledge and clear the alarm,
press the Stop key (
operations.
). Once the malfunction is corrected, press
to begin dosing
NOTE: Stop
will not correct a malfunction or error.
Following is a table with the error codes, possible reasons for
each code, and solutions to the problems presented.
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ERROR CODES
Code
A001
A002
Definition
Strap “safety switch” is missing.
The nominal current of the dosing motor
Possible Reason/Solution
Manufacturer Service.
Dosing motor defective or jammed. Check
(=100%, see name plate) is being exceeded the dosing motor and exchange it if
for more than 2 seconds by 30% or for a
maximum of 0.5 seconds by 80%.
necessary. Check whether the dosing disc is
jammed by material and remove the material
if necessary.
A003
The nominal current of the dosing motor
Dosing motor defective or jammed. Check
(=100%, see name plate) is being exceeded the dosing motor and exchange it if
for more than one minute.
necessary. Check whether the dosing disc is
jammed by material and remove the material
if necessary.
A004
A005
Excess temperature. The temperature within Check whether the cooling plate at the back
of the controller is sufficiently cooled down.
Use fan if necessary.
the controller housing is > 85°C
The encoder (pulse generator) does not emit If dosing motor does not turn, check whether
any pulses for approximately 2 seconds.
the dosing disc is jammed by material and
remove the material if necessary. If disc is
free, check the dosing motor, exchange if
necessary. If motor operates, but alarm
persists, check speed encoder output.
Replace as necessary.
A006
A007
For approximately 4 seconds, there is a
deviation of the motor speed of more than
20% from the nominal rotational speed.
Defect at the dosing motor. Check dosing
motor, exchange if necessary. Check whether
the dosing disc is jammed by material and
remove the material if necessary. Power
supply part or control out of order.
Manufacturer Service.
Brake at the dosing motor out of order.
Control system out of order. Manufacturer
service.
Dosing motor stops or doesn’t work.
A008
A009
The screw retract time of the processing
machine is shorter than 0.1 seconds.
The calculated speed of the motor is either
too high or too low.
The unit cannot be operated in combination
with this processing machine.
Check basic parameter settings and recipe,
modify if necessary. May require changing to
different sized dosing disc.
A0010
The feed station is not able to meter the
desired recipe.
Check basic parameter setting and recipe,
modify if necessary. May require changing to
different sized dosing disc.
A0011
A0012
The raw material probe is not covered
The additive probe is not covered.
Refill Material.
Refill material.
A0014
A0015
Power failure interrupted run cycle.
EEPROM data loss, EEPROM not
programmed.
Clear alarm after power restored.
Manufacturer Service.
A0016
No communication between HOST and
unit.
Check cable fittings. Manufacturer Service.
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A.3 Determining the Software Setup Factor
The Digital Dosing control unit is configured via a Software Setup Factor (binary code). To
determine the Software Setup Factor answer the following questions: If the answer is “yes”
enter the code number in the selection column. If the answer is “no” enter “0” in the selection
column. When all the questions have been answered and the selection column is completed,
add up the total for the selection column. The total is the Software Setup Factor.
A.4 Recipe Formulas
The following formulas can be used to determine if a recipe is appropriate or possible.
Injection Molding
For injection molding applications, compute the dosing disc speed and total number of disc
revolutions using the following formulas. Recipe limitations are listed in the table following the
equations.
(Shot Weight - g) x (Additive - %) x 0.6
Disc RPM =
(Disc Calibration Weight - g) x (Recovery Time - s)
(Shot Weight - g) x (Additive - %) x 0.01
Disc Revolutions per Shot =
(Disc Calibration Weight - g)
Recipe Limitations for Injection Molding
Motor Assembly Speed (rpm)
Maximum
Number of Disc Revolutions
Speed (rpm)
12.5
12
38
4.6
14.8
40.0
Extrusion
For extrusion applications compute the dosing disc speed using the following formula. Recipe
limitations are listed in the table following the recipe.
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( Additive - %) x (Total Extruder Throughput - lb / hr)
13.22 x (Disc Calibration Weight - g)
Disc RPM =
Recipe Limitations Extrusion
Motor Assembly Speed (RPM)
Maximum
Speed (RPM)
12
38
12.5
40.0
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Appendix B: Basic Parameter Settings
Extrusion Mode:
You need an extruder signal that is proportional to the extruder speed to operate in the Extrusion
Proportional mode. You can use any of the following:
• Frequency signal (must be 12VDC square wave)
• 0-20mA current signal
• 0-10VDC signal
Determine the frequency output in the lower working area (A) of the extruder. Record the data.
Min. input frequency = __________ Hz
Determine the frequency output in the upper working area (B) of the extruder. Record the data.
Max. input frequency = __________ Hz
If a voltage signal is available (0 - 10 VDC) calculate the frequency output of the extruder for
the lower / upper working area using the formula:
Frequency [Hz] = Input voltage [V] x 10000 [Hz]
10 [V]
Note the data:
Min. input frequency = __________ Hz
Max. input frequency = __________ Hz
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If a current signal is available (0 - 20 mA) calculate the frequency output of the extruder for the
lower / upper working area using the formula:
Frequency [Hz] = Input current [mA] x 10000 [Hz]
20 [mA]
Note the data:
Min. input frequency = __________ Hz
Max. input frequency = __________ Hz
Calculate the span factor using the formula:
Span factor [Hz / rpm] =
Frequency [Hz]____________
Rotational speed of the extruder [rpm]x 10
Note the data:
Span factor = __________
Determining the Configuration Value
Extrusion (Constant or Proportional):
Mark the functions required. Use the numerical value indicated and insert it in the empty field if
applicable. Total the figures for configuration value.
Optional raw material level probe installed . . . . . . . . . . . . . . . . . . . . 1
Optional additive level probe installed . . . . . . . . . . . . . . . . . . . . . . . .2
Optional blending unit installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
___
___
___
Totalizer displayed in lb (kg default) . . . . . . . . . . . . . . . . . . . . . . . . . 16 ___
Extruder throughput 1-6500 g/min . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
or
Extruder throughput (1-6500 g/min) X 10 . . . . . . . . . . . . . . . . . . . 32 ___
or
Extruder throughput (1-6500 g/min) / 10 . . . . . . . . . . . . . . . . . . . . . .128 ___
(NOTE: the throughput selections above determine placement of the decimal point on the
display)
External run/stop signal controls dosing . . . . . . . . . . . . . . . . . . . . . . 64 ___
Mounting on Mico mixing hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 ___
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Alarm output is switched in case of power failure . . . . . . . . . . .
512 ___
Extrusion mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1024 ___
Printer available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16348 ____
Configuration value: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Example:
_____
• Level probes: raw material and additive probes installed
• Throughput: 8000 g/min
• Totalizer displayed in lbs
• Extrusion mode
Raw material probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Additive probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Blending unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1
2
__
Totalizer displayed in lb. . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . .16 16
Throughput 1-6500 g/min . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
or
Throughput (1-6500 g/min) X 10 . . . . . . . . . . . . . . . . . . . . . . . . . 32
32
or
Throughput (1-6500 g/min) / 10 . . . . . . . . . . . . . . . . . . . . . . . . . . 128 ___
External run/stop signal controls dosing . . . . . . . . . . . . . . . . . . . . 64
___
___
Mounting on a Mico mixing-hopper. .. . . . . . . . . . . . . . . . . . . . . . 256
Alarm output switched in case of power failure . . . . . . . . . . . . . . .512 ___
Extrusion mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1024 1024
Printer available . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . 16348 ____
Configuration value: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1075
Injection Molding:
Mark the functions required. Use the numerical value indicated and insert it in the empty field if
applicable. Total the figures for configuration value.
Optional raw material level probe installed . . . . . . . . . . . . . . . . . . . . 1
Optional additive level probe installed . . . . . . . . . . . . . . . . . . . . . . . .2
Optional blending (mixing) unit installed . . . . . . . . . . . . . . . . . . . . . .8
___
___
___
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Totalizer displayed in lb (kg default) . . . . . . . . . . . . . . . . . . . . . . . . . 16 ___
Shotweight up to 6.5 kg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
or
Shotweight 6.5 to 65 kg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
___
(NOTE:The shotweight selections above determine placement of the decimal point
on the display)
External run/stop signal controls dosing . . . . . . . . . . . . . . . . . . . . . . 64
Mounting on Mico mixing hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
___
___
___
Alarm output is switched in case of power failure . . . . . . . . . . .
512
Printer available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16348 ____
Configuration value: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
_____
Example:
• Level probes: additive probe installed
• Shotweight: 8 kg
• Totalizer displayed in lb
Raw material probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Additive probe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Blending unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Totalizer displayed in lb. . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . .16
Shotweight up to 6.5 kg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0
or
__
2
__
16
Shotweight 6.5 to 65 kg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
External run/stop signal controls dosing . . . . . . . . . . . . . . . . . . . . 64
Mounting on a Mico mixing-hopper. .. . . . . . . . . . . . . . . . . . . . . . 256
32
___
___
Alarm output switched in case of power failure . . . . . . . . . . . . . . .512 ___
Printer available . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . 16348 ____
Configuration value: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . _50_
50
Digital Dosing Units
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Basic Parameter Settings
51
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53
Digital Dosing Units
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Station 1 Digital Dosing Unit
SIDE VIEW
TOP VIEW
61
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Station 2 Digital Dosing Unit
SIDE VIEW
TOP VIEW
62
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Dosing Unit Electrical Schematic Chart
Drawing No. Description of Drawing
Voltage
110
CT102020
CT102021
CT102022
CT102023
CT102024
CT102025
CT102026
CT102027
Note:
C150 CONTROLLER INJECTION
C150 CONTROLLER EXT-S SIMPLE EXTRUSION
C150 CONTROLLER EXT-V EXTRUSION 0-10 V INPUT
C150 CONTROLLER EXT-C EXTRUSTION 0-20 mA INPUT
C150 CONTROLLER INJECTION
110
110
110
220
C150 CONTROLLER EXT-S EXTRUSION SIMPLE EXTRUSION
C150 CONTROLLER EXT-V EXTRUSION 0-10 V INPUT
C150 CONTROLLER EXT-C EXTRUSION 0-20 mA INPUT
220
220
220
1. If changes to the controller are required, please consult factory.
2. Request any additional drawings needed at that time.
63
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Appendix D: Spare Parts List
Dosing Disc/Shear Order Numbers
Dosing disc
72 chambers
ID 100562
ID 21710
ID 21711
ID 2057
49 chambers
25 chambers
18 chambers
Dosing disc, wear-resistant
40 chambers
ID 28214
ID 27141
ID 27142
25 chambers
18 chambers
Shear for DD style unit
18, 25, 40 pocket disc
72 pocket disc
Shears
ID 21392
ID 100875
Standard
ID 21392
ID100875
72 chamber only
Control System Order Numbers
Fuse
F1 / F7, 5 AT
F2, 4 AF
84773
84770
83670
99815
F3, 0,5 AF
F4 / F5, 2 AT
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-Notes-
65
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Technical Assistance
Parts Department
[
]
[
]
Call toll-free 7am–5pm CST 800 423-3183 or call 630 595-1060, Fax [630] 475-7005
The ACS Customer Service Group will provide your company with genuine OEM quality parts
manufactured to engineering design specifications, which will maximize your equipment’s
performance and efficiency. To assist in expediting your phone or fax order, please have the
model and serial number of your unit when you contact us. A customer replacement parts list
is included in this manual for your convenience. ACS welcomes inquiries on all your parts
needs and is dedicated to providing excellent customer service.
Service Department
[
]
[
]
Call toll-free 8am–5pm CST 800 233-4819 or call 630 595-1060
[
]
Emergencies after 5pm CST, call 847 439-5655
We have a qualified service department ready to help. Service contracts are available for most
products.
Sales Department
[
]
Call 630 595-1060 Monday–Friday, 8am–5pm CST
Our products are sold by a worldwide network of independent sales representatives. Contact
our Sales Department for the name of the sales representative nearest you.
Contract Department
[
]
Call 630 595-1060 Monday–Friday, 8am–5pm CST
Let us install your system. The Contract Department offers any or all of these services: project
planning; system packages including drawings; equipment, labor, and construction materials;
and union or non-union installations.
ACS Group
800 Wood Dale Road
Wood Dale, IL 60191
66
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