State Industries Water Heater SUF 130 300 400 500 User Manual

instruction manual  
commercial gas water heaters  
models suf-130- 300/400/500  
series 100, 101 & 104  
installation - operation - serVice  
- maintenance - limited warranty  
500 Tennessee Waltz Parkway  
Ashland City, TN 37015  
ASME CRN  
ANSI/NSF-5  
OPTIONAL  
Low Lead Content  
WARNING: If the information in these  
instructions is not followed exactly, a fire  
or explosion may result causing property  
damage, personal injury or death.  
Do not store or use gasoline or other  
flammable vapors and liquids in the  
vicinity of this or any other appliance.  
WHAT TO DO IF YOU SMELL GAS:  
Do not try to light any appliance.  
Do not touch any electrical switch; do  
not use any phone in your building.  
Immediately call your gas supplier  
from a neighbor’s phone. Follow the  
gas supplier’s instructions.  
If you cannot reach your gas supplier,  
call the fire department.  
Read and understand this instruction  
manual and the safety messages  
herein before installing, operating or  
servicing this water heater.  
Installation and service must be  
performed by a qualified installer,  
service agency or the gas supplier.  
Failure to follow these instructions and  
safety messages could result in death  
or serious injury.  
Thank you for buying this energy efficient water heater.  
We appreciate your confidence in our products.  
This manual must remain with the  
water heater.  
place these instructions adjacent to heater and notify owner to keep for future reference.  
PRINTED 0810  
318628-001  
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safe installation, use and serVice  
The proper installation, use and servicing of this water heater is extremely important to your safety and the safety of others.  
many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and  
others of a potential injury hazard. read and obey all safety messages and instructions throughout this manual. it is very important  
that the meaning of each safety message is understood by you and others who install, use, or service this water heater.  
This is the safety alert symbol. It is used to alert you to  
potential personal injury hazards. Obey all safety  
messages that follow this symbol to avoid possible  
injury or death.  
DANGER indicates an imminently  
hazardous situation which, if not avoided,  
will result in injury or death.  
DANGER  
WARNING indicates a potentially hazardous  
situation which, if not avoided, could result  
in injury or death.  
WARNING  
CAUTION indicates a potentially hazardous  
situation which, if not avoided, could result in  
minor or moderate injury.  
CAUTION  
CAUTION used without the safety alert  
symbol indicates a potentially hazardous  
CAUTION  
situation which, if not avoided, could result in  
property damage.  
All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message, and  
how to avoid the risk of injury.  
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances  
known to the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of  
potential exposure to such substances.  
This product contains a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm. This  
appliance can cause low level exposure to some of the substances listed in the Act.  
approVals  
ASME CRN  
ANSI/NSF-5  
OPTIONAL  
Low Lead Content  
3
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general safety information  
precautions  
hydrogen gas flammable  
DO NOT USE THiS APPLiANCE iF ANy PArT HAS BEEN  
UNDEr WATEr. immediately call a qualified service agency  
to inspect the appliance and to make a determination on what  
steps should be taken next.  
Explosion Hazard  
if the unit is exposed to the following, do not operate heater  
until all corrective steps have been made by a qualified  
service agency.  
Flammable hydrogen gases  
may be present.  
1. External fire.  
2. Damage.  
Keep all ignition sources away  
from faucet when turning on  
hot water.  
3. Firing without water.  
grounding instructions  
This water heater must be grounded in accordance with the  
National Electrical Code and/or local codes. These must be  
followed in all cases. Failure to ground this water heater properly  
may also cause erratic control system operation.  
Hydrogen gas can be produced in a hot water system served  
by this appliance that has not been used for a long period of  
time (generally two weeks or more). Hydrogen gas is extremely  
flammable. To reduce the risk of injury under these conditions, it  
is recommended that a hot water faucet served by this appliance  
be opened for several minutes before using any electrical  
appliance connected to the hot water system. if hydrogen is  
present there will probably be an unusual sound such as air  
escaping through the pipe as the water begins to flow. THERE  
SHOuLD bE NO SmOkING OR OPEN FLAmE NEAR THE  
FAUCET AT THE TimE iT iS OPEN.  
This water heater must be connected to a grounded metal,  
permanent wiring system; or an equipment grounding conductor  
must be run with the circuit conductors and connected to the  
equipment grounding terminal or lead on the water heater.  
Verify the power to the water heater is turned off before performing any service procedures.  
Read and understand this instruction  
manual and the safety messages  
herein before installing, operating or  
servicing this water heater.  
Explosion Hazard  
Overheated water can cause  
water tank explosion.  
Failure to follow these instructions and  
safety messages could result in death  
or serious injury.  
Properly sized temperature and  
pressure relief valve must be  
installed in the opening provided.  
This manual must remain with the  
water heater.  
Water temperature over 125°F (52°C)  
can cause severe burns instantly  
resulting in severe injury or death.  
CAUTION  
Improper installation, use and service may result  
in property damage.  
Children, the elderly and the  
physically or mentally disabled are at  
highest risk for scald injury.  
Do not operate water heater if flood damaged.  
Inspect and anode rods regularly, replace if damaged.  
Install in location with drainage.  
Fill tank with water before operation.  
Properly sized thermal expansion tanks are required on all  
closed water systems.  
Feel water before bathing or  
showering.  
Temperature limiting devices such as  
mixing valves must be installed  
when required by codes and to  
ensure safe temperatures at fixtures.  
Refer to this manual for installation and service.  
4
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general safety information  
Fire or Explosion Hazard  
Do not store or use gasoline or other flammable vapors and  
liquids in the vicinity of this or any other appliance.  
Fire Hazard  
For continued protection against  
risk of fire:  
Do not install water heater on  
carpeted floor.  
Do not operate water heater if  
flood damaged.  
Avoid all ignition sources if you smell gas.  
Do not expose water heater controls to excessive gas  
pressure.  
Use only the gas shown on the water heater rating label.  
Maintain required clearances to combustibles.  
Keep ignition sources away from faucets after extended  
periods of non-use.  
Fire and Explosion Hazard  
Read instruction manual before  
installing, using or servicing  
water heater.  
Use joint compound or Teflon tape  
compatible with propane gas.  
Leak test before placing the  
water heater in operation.  
Disconnect gas piping and main  
gas shutoff valve before leak  
testing.  
Install sediment trap in  
accordance with NFPA 54.  
Breathing Hazard - Carbon Monoxide Gas  
Do not obstruct water heater air intake  
with insulating blanket.  
Gas and carbon monoxide detectors  
are available.  
Install water heater in accordance with  
the instruction manual.  
Fire and Explosion Hazard  
Do not use water heater with any gas  
other than the gas shown on the rating  
label.  
Excessive gas pressure to gas valve can  
cause serious injury or death.  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
Turn off gas lines during installation.  
Contact a qualified installer or service  
agency for installation and service.  
CAUTION  
Property Damage Hazard  
All water heaters eventually leak.  
Do not install without adequate drainage.  
Jumping out control circuits or components can  
result in property damage, personal injury or death.  
Service should only be performed by a qualified service  
agent using proper test equipment.  
Altering the water heater controls and/or wiring in any way  
Electrical Shock Hazard  
Turn off power to the water heater  
before performing any service.  
could result in permanent damage to the controls or water  
heater and is not covered under the limited warranty.  
Altering the water heater controls and/or wiring in any way  
could result in altering the ignition sequence allowing gas to  
flow to the main burner before the hot surface igniter is at  
ignition temperature causing delayed ignition which can  
cause a fire or explosion.  
Label all wires prior to disconnecting  
when performing service. Wiring errors  
can cause improper and dangerous  
operation.  
Any bypass or alteration of the water  
heater controls and/or wiring will result  
in voiding the appliance warranty.  
Verify proper operation after servicing.  
Failure to follow these instructions can  
result in personal injury or death.  
5
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introduction  
Thank you for purchasing this water heater. Properly installed  
and maintained, it should give you years of trouble free service.  
Detailed installation diagrams are also found in this manual.  
These diagrams will serve to provide the installer with a  
reference. it is essential that all venting, water piping, gas  
piping and wiring be installed as shown.  
abbreViations used  
Abbreviations found in this instruction manual include :  
Particular attention should be given to the installation  
of thermometers at the locations indicated in the piping  
diagrams as these are necessary for checking the operation  
of the water heater.  
• ANSi - American National Standards institute  
• ASmE - American Society of mechanical Engineers  
• GAmA - Gas Appliance manufacturer’s Association  
• NEC - National Electrical Code  
The principal components of the water heater are identified  
in Features And Components on page 6 in this manual. Use  
this reference to locate and identify various components on  
the water heater.  
• NFPA - National Fire Protection Association  
• UL - Underwriters Laboratory  
• CSA - Canadian Standards Association  
See the installation Checklist and Troubleshooting on page  
6. By using this checklist the user may be able to make minor  
operational adjustments and avoid unnecessary service calls.  
However, service and diagnostic procedures should only be  
performed by a Qualified Service Agency.  
Qualifications  
Qualified installer or serVice agency  
installation and service of this water heater requires ability  
equivalent to that of a Qualified Agency (as defined by ANSi  
below) in the field involved. installation skills such as plumbing,  
air supply, venting, gas supply and electrical supply are required  
in addition to electrical testing skills when performing service.  
note: Costs to correct installation errors are not covered  
under the limited warranty.  
2. Be sure to turn off power when working on or near the  
electrical system of the water heater. Never touch electrical  
components with wet hands or when standing in water.  
ansi Z223.1 2006 sec. 3.3.83: “Qualified Agency” - “Any  
individual, firm, corporation or company that either in person or  
through a representative is engaged in and is responsible for (a)  
the installation, testing or replacement of gas piping or (b) the  
connection, installation, testing, repair or servicing of appliances  
and equipment; that is experienced in such work; that is familiar  
with all precautions required; and that has complied with all the  
requirements of the authority having jurisdiction.”  
3. The installation must conform to all instructions contained in  
this manual and the local code authority having jurisdiction.  
These shall be carefully followed in all cases. Authorities  
having jurisdiction should be consulted before installation  
begins if there are any questions regarding compliance with  
local, state or national codes.  
in the absence of local codes, the installation must comply  
with the current editions of the National Fuel Gas Code, ANSi  
Z223.1/NFPA54 and the National Electrical Code, NFPA70 or  
CAN/CSA-B149.1, the Natural Gas and Propane installation  
Code and CSA C22.1, the Canadian Electrical Code. All  
documents are available from the Canadian Standards  
Association, 8501 East Pleasant Valley road, Cleveland, OH  
44131. NFPA documents are also available from the National  
Fire Protection Association, 1 Batterymarch Park, Quincy,  
mA 02269.  
if you are not qualified (as defined by ANSi above) and licensed  
or certified as required by the authority having jurisdiction  
to perform a given task do not attempt to perform any of the  
procedures described in this manual. if you do not understand  
the instructions given in this manual do not attempt to perform  
any procedures outlined in this manual.  
icomm™ & bacnet compatible  
This water heater is compatible with the iCOmm™ remote  
monitoring system. The iCOmm™ system hardware and  
monitoring service is purchased separately. it allows users to  
monitor critical operational, diagnostic and energy usage data  
from a secure web site.  
4. if after reading this manual you have any questions or do  
not understand any portion of the instructions, call the toll  
free number on the back cover of this manual for technical  
assistance. in order to expedite your request, please have the  
full model, Serial and Series number of the water heater you  
are working with available for the technician. This information  
is located on the water heater’s rating label.  
TheiCOmmsystemcanautomaticallynotifyselectedpersonnel  
via email and/or cellular phone text messages if operational  
problems or user defined Alert Conditions occur.  
iCOmm™ system hardware is compatible with BACnet compliant  
supervisory controls and building management systems. For  
more information call 888 928-3702.  
5. Carefully plan the placement of the water heater. Examine  
the location to ensure that it complies with the requirements  
in Locating The Water Heater on page 6 and the rough in  
Dimensions on page 6.  
preparing for the installation  
6. For installation in California this water heater must be braced  
or anchored to avoid falling or moving during an earthquake.  
See instructions for correct installation procedures.  
instructions may be obtained from California Office of the  
State Architect, 1102 Q Street, Suite 5100, Sacramento, CA  
95811.  
1. read the entire manual before attempting to install or operate  
the water heater. Pay close attention to the General Safety  
information on page 6 and 6. if you don’t follow the safety  
rules, the water heater may not operate safely. it could cause  
property damage, injury and/or death.  
This manual contains instructions for the installation, operation,  
and maintenance of the water heater. it also contains warnings  
throughout the manual that you must read and be aware of.  
All warnings and all instructions are essential to the proper  
operation of the water heater and your safety.  
7. massachusetts Code requires this water heater to be  
installed in accordance with massachusetts 248-Cmr 2.00:  
State Plumbing Code and 248-Cmr 5. See Commonwealth  
of massachusetts on page 6.  
6
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features and components  
blower/burner assembly detail  
basic operation  
The water heaters covered in this manual have a helical coil  
shaped heat exchanger that is submerged in the storage tank.  
The water heater’s main Burner is a radial design burner, it  
is mounted on the top and fires downward through the heat  
exchanger. This is a forced draft burner; hot burning gases are  
forced through the heat exchanger under pressure and exit  
through the exhaust/vent connection located at the bottom of the  
water heater. See Figure 1 and Figure 2.  
INTAKE AIR  
COMBUSTION  
BLOWER  
(combustion air)  
CONNECTION  
4 INCH PVC  
BLOWER  
BURNER  
ASSEMBLY  
BLOWER  
FLANGE  
FLAME  
SENSOR  
INTAKE AIR  
MAIN  
BURNER  
(radial design)  
(combustion air)  
CONNECTION  
4 INCH PVC  
HOT SURFACE  
IGNITER  
MAIN  
BURNER  
(radial design)  
figure 2  
hot surface igniter  
The control system energizes the Hot Surface igniter with 120  
VAC during the igniter warm up period. When the igniter is  
energized it produces sufficient heat, >1800°F (>982°C), to ignite  
the main Burner.  
HEAT  
EXCHANGER  
note: Care must be taken when handling the igniter to prevent  
breakage.  
During the igniter warm up period prior to ignition the control  
system monitors the igniter current and must sense a minimum  
of 2.0 AC amps for SUF 130 300 & 400 models and 3.1 AC amps  
for SUF 130 500 models. See the Sequence Of Operation on  
page 7.  
HELICAL  
COIL  
flame sensor  
The control system also monitors the flame sensor to confirm  
a flame is present at the main Burner. if a flame is not verified  
during the ignition trial period (3-5 seconds) the control system  
will immediately de-energize the 24 VAC Gas Valve. See the  
Sequence Of Operation Flow Chart on page 7.  
VENT (exhaust)  
OUTLET  
figure 1  
7
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top View  
7
8
9
10  
6
11  
12  
5
13  
4
2
3
14  
2
15  
FRONT  
16  
1
17  
18  
figure 3  
top View components  
rise in pressure. This switch is used to insure the Combustion  
Blower is operating properly. The control system monitors  
this switch and will disable heating operation if its contacts  
are closed before the Combustion Blower is energized or  
open any time during a heating cycle. See Sequence Of  
Operation on page 8.  
1. Water Heater’s 120 VAC on/off switch.  
2. Powered anode rods. The water heater’s covered in this  
manual are equipped with two powered (non sacrificial)  
anode rods. Protective current is fed by the control system  
to the titanium electrodes at the end of each anode rod. This  
current flows through the water to the conductive surfaces  
11. Vent connection (exhaust elbow) - 4 inch PVC.  
inside the storage tank which diminishes the corrosive effect 12. Combustion Blower.  
(rusting) of water when it comes in contact with steel.  
13. Blocked Exhaust (vent) switch. Normally closed contacts that  
3. Central Control Board (CCB) enclosure. This enclosure  
houses the control system’s main circuit board. The CCB  
regulates water temperature and controls all water heater  
functions, see Control System Operation on page 8.  
open on a rise in pressure. This switch is used to insure the  
Exhaust (vent) piping connected to the water heater is not  
restricted. The control system monitors this switch and will  
disable heating operation if its contacts are open during a  
heating cycle.  
4. 120 VAC junction box. incoming power supply and ground  
connections are made here. See Power Supply on page 8.  
14. VFD (variable frequency drive) blower motor drive. Used on  
SUF 130 400 and SUF 130 500 models only.  
5. intake air connection - 4 inch PVC.  
6. Blocked intake Air switch. Normally closed contacts that 15. Temperature-Pressure relief Valve. See Temperature-  
open on fall in pressure. This switch is used to insure intake  
(combustion) air to the water heater is not restricted. The  
control system monitors this switch and will disable heating  
operation if its contacts are open during a heating cycle.  
Pressure relief Valve on page 8.  
16. Upper Temperature Probe, 1 of 2 temperature probes. The  
water heater’s control system monitors this probe to detect  
water temperature in the upper portion of the storage tank.  
7. Water heater's 24 VAC Gas Valve.  
The Upper Temperature Probe also houses the ECO (energy  
cut out) switch. This is a non adjustable high temperature  
limit switch. The ECO switch contacts are normally closed  
and will open on a temperature rise. See High Temperature  
Limit Control (ECO) on page 8.  
8. Supply gas line connection. See the requirements for the  
Supply Gas Line on page 8.  
9. Low Gas Pressure switch. Normally open contacts that close  
on a rise in pressure. This switch is used to insure supply  
gas pressure is above minimum requirements. The control 17. Water outlet connection 1 1/2” NPT.  
system monitors this switch and will disable heating operation  
18. Uim (user interface module). The Uim includes the display circuit  
if its contacts are open during a heating cycle. See Table 4  
and the Gas Pressure requirements on page 8.  
board, the control system’s LCD display and operational buttons.  
Used to adjust various user settings and view operational  
information. See Control System Operation on page 8.  
10. Blower Prover switch. Normally open contacts that close on a  
8
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side Views  
1. Cleanout access panel, covers water heater cleanout  
opening.  
operational buttons. Used to adjust various user settings and  
view operational information. See Control System Operation  
on page 9.  
2. CCB enclosure - see Figure 3 on page 9 for description.  
11. Temperature-Pressure relief Valve. See Temperature-  
3. 120 VAC junction box. incoming power supply and ground  
connections are made here - see requirements for Power  
Supply on page 9.  
Pressure relief Valve on page 9.  
12. Temperature-Pressure relief Valve discharge pipe - see T&P  
Valve Discharge Pipe requirements: on page 9.  
4. intake air connection - 4 inch PVC.  
13. Lower Temperature Probe, 1 of 2 temperature probes. The  
water heater’s control system monitors this probe to detect  
water temperature in the lower portion of the storage tank.  
5. Supply gas line connection. See Supply Gas Line on page 9.  
6. Low Gas Pressure switch, see description under Figure 3 on  
page 9. See Table 4 and the Gas Pressure requirements on  
page 9.  
14. Water inlet pipe - 1 1/2” NPT connection.  
15. Water heater drain valve.  
7. Water heater 24 VAC Gas Valve.  
16. Combustion Blower.  
8. Water outlet pipe - 1 1/2” NPT connection.  
17. Vent connection (exhaust elbow) - 4 inch PVC.  
9. VFD (variable frequency drive) blower motor drive - - see  
Figure 3 on page 9 for description.  
18. Condensate trap with 1/2 inch PVC drain connection. See  
Figure 9 on page 9 and Condensate Drain installation on  
page 9.  
10. Uim (user interface module). The Uim includes the display  
circuit board, the control system’s LCD display and  
6
8
2
7
16  
5
7
6
8
4
5
9
10  
10  
3
11  
2
11  
12  
12  
17  
15  
14  
13  
18  
14  
13  
1
15  
RIGHT SIDE  
LEFT SIDE  
figure 4  
figure 5  
9
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installation considerations  
rough in dimensions  
4” PVC  
INTAKE AIR  
CONNECTION  
35°  
1 1/4” SUPPLY GAS  
CONNECTION  
20°  
70°  
69”  
(175.3 cm)  
BACK  
FRONT  
T & P  
WATER  
OUTLET  
HEIGHT  
63 INCHES  
(160 cm)  
69”  
(175.3 cm)  
33.12” (84.1 cm)  
OUTSIDE  
DIAMETER  
75.50”  
(191.8 cm)  
INTAKE AIR  
4 INCH PVC  
TOP  
*1 1/2” NPT  
WATER  
OUTLET  
50.77”  
(129 cm)  
CLEANOUT  
3/4” NPT  
DRAIN  
4” PVC  
VENT CONNECTION  
(exhaust elbow)  
1 1/2” NPT  
WATER INLET  
FRONT  
CONDENSATE  
DRAIN CONNECTION  
1/2 INCH PVC  
4.86”  
(12.34 cm)  
12”  
(30.5 cm)  
18°  
45°  
45°  
* Center line of water outlet on top of the water heater is 7 inches from the front edge of the water heater.  
figure 6  
These designs comply with the current edition of the American National Standard for Gas Water Heaters, Volume iii, ANSi Z21.10.3  
/ CSA 4.3 as an automatic circulating tank water heater, and automatic storage water heaters.  
gas line connection siZe  
storage capacities  
table 2  
table 1  
mODEL  
SERIES NATuRAL GAS  
PROPANE GAS  
1 1/4” NPT  
U.S. Gallons  
Liters  
Standard  
model  
SuF 130 300  
SuF 130 400  
SuF 130 500  
100/101 1 1/4” NPT  
100/101 1 1/4” NPT  
101/104 1 1/2” NPT  
ASmE  
130  
Standard  
119.9  
ASmE  
492  
1 1/4” NPT  
SuF-130-300  
SuF-130-400  
SuF-130-500  
453.8  
453.8  
453.8  
1 1/4” NPT  
130  
119.9  
492  
This table shows connections sizes only. Depending on the installed equivalent length,  
and/or the number of appliances connected, the supply gas line size may have to be  
increased beyond the minimum required sizes - see Gas Line Sizing on page 10.  
130  
119.9  
492  
recoVery capacities  
table 3  
u. s. gallons/hr & liters/hr at temperature rise indicated  
Input  
btu/hr  
°F  
20°F  
11°C  
1746  
6610  
2328  
8813  
2878  
10894  
30°F  
17°C  
1164  
4406  
1552  
5875  
1919  
7263  
40°F  
22°C  
873  
50°F  
28°C  
699  
60°F  
33°C  
582  
70°F  
39°C  
499  
80°F  
44°C  
436  
90°F 100°F 110°F 120°F 130°F 140°F  
Type of  
Gas  
model  
kW  
88  
°C  
50°C  
388  
56°C  
349  
61°C  
318  
67°C  
291  
72°C  
269  
78°C  
250  
Natural  
Propane  
Natural  
Propane  
Natural  
Propane  
GPH  
LPH  
GPH  
LPH  
GPH  
LPH  
SuF 130 300  
SuF 130 400  
SuF 130 500  
300,000  
3304  
1164  
4406  
1439  
5447  
2644  
931  
2203  
776  
1888  
665  
1652  
582  
1469  
517  
1322  
466  
1201  
423  
1102  
388  
1017  
359  
945  
332  
399,900 117  
3525  
1151  
4358  
2938  
959  
2518  
822  
2203  
720  
1958  
640  
1763  
576  
1602  
523  
1469  
480  
1356  
443  
1259  
411  
499,900 146  
3631  
3113  
2724  
2421  
2179  
1981  
1816  
1676  
1556  
recovery capacities are based on 96% thermal efficiency for SUF 130 300, SUF 130 400 and 95% thermal efficiency for SUF 130 500.  
10  
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locating the water heater  
Carefully choose a location for the new water heater. The  
placement is a very important consideration for the safety of the  
occupants in the building and for the most economical use of the  
appliance.  
Fire or Explosion Hazard  
Do not store or use gasoline or other flammable vapors and  
liquids in the vicinity of this or any other appliance.  
CAUTION  
Avoid all ignition sources if you smell gas.  
Do not expose water heater controls to excessive gas  
pressure.  
Property Damage Hazard  
Use only the gas shown on the water heater rating label.  
Maintain required clearances to combustibles.  
All water heaters eventually leak.  
Do not install without adequate drainage.  
Keep ignition sources away from faucets after extended  
periods of non-use.  
Whether replacing an existing water heater or installing the water  
heater in a new location observe the following critical points:  
Read instruction manual before  
installing, using or servicing  
water heater.  
1. The water heater must be located indoors.  
2. The water heater must not be located in an area where it will  
be subject to freezing temperatures.  
There is a risk in using fuel burning appliances such as gas water  
heaters in rooms, garages or other areas where gasoline, other  
flammable liquids or engine driven equipment or vehicles are  
stored, operated or repaired. Flammable vapors are heavy and  
travel along the floor and may be ignited by the water heater’s  
igniter or main Burner flames causing fire or explosion.  
3. Locate the water heater so it is protected and not subject to  
physical damage by a moving vehicle.  
4. Locate the water heater on a level surface.  
5. Locate the water heater near a floor drain. The water heater  
should be located in an area where leakage of the tank or  
connections will not result in damage to the area adjacent  
to the water heater or to lower floors of the structure. When  
such locations cannot be avoided, it is recommended that a  
metal drain pan, adequately drained, be installed under the  
appliance.  
Flammable items, pressurized containers or any other potential fire  
hazardous articles must never be placed on or adjacent to the water  
heater.  
clearance to combustible materials  
The water heaters covered in this manual are approved for  
installation on combustible flooring. The clearance to combustible  
and non combustible construction materials is 0 inches on the  
back and sides of the water heater. These water heaters are also  
approved for installation in an alcove.  
6. Locate the water heater close to the point of major hot water  
usage.  
7. Locate the water heater close to a 120 VAC power supply.  
See Power Supply on page 11 for requirements.  
8. Locate the water heater where an adequate supply of fresh  
air for combustion and ventilation can be obtained. See Air  
requirements on page 11.  
note: Adequate clearance for servicing should be maintained  
on all installations. See Service Clearance below.  
ALCOVE  
CLEARANCES TO COMBUSTIBLE  
AND NON COMBUSTIBLE  
CONSTRUCTION MATERIALS  
9. Locate the water heater where the vent and intake air piping,  
when installed, will remain within the maximum equivalent  
lengths allowed. See Venting requirements on page 11.  
TOP COVER  
10. Do not locate the water heater where noise (such as  
the Combustion Blower) during normal operation will be  
objectionable in adjacent areas.  
0
0
WATER  
HEATER  
FRONT  
0
11. Do not locate the water heater where the subsequent  
installation of the vent (exhaust) or intake air terminations  
would be objectionable due to noise at the termination(s).  
This includes locations close to or across from windows and  
doors. See Venting installation on page 11.  
FRONT  
TOP VIEW  
FRONT VIEW  
figure 7  
serVice clearance  
A service clearance of 24 inches (61 cm) should be maintained  
from serviceable parts such as the T&P valve, control system  
components, gas valve, clean out opening, drain valve, the vent  
connection (exhaust elbow) and the condensate drain. Leave as  
much room as possible above the water heater and near the  
exhaust elbow for this reason. See Figure 9 on page 11.  
intake air and Vent pipe clearances  
The minimum clearance from combustible materials for the vent  
(exhaust) and intake air piping shall be 0 inches. Vent or intake  
air piping passing through a combustible wall or ceiling must be  
a continuous run (no joints).  
11  
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All-bronze circulators are recommended for used with commercial  
water heaters.  
extended Vent terminations  
The water heaters covered by this manual can be installed using  
4 inch pipe for the intake air and/or vent piping up to a maximum  
of 70 equivalent feet (21.3 m). The intake air and/or vent piping  
can be extended up to 120 equivalent feet (36.5 m) by installing  
6 inch pipe. See the Venting requirements on page 12.  
Some circulating pumps are manufactured with sealed bearings  
and do not require further lubrication. Some circulating pumps  
must be periodically oiled. refer to the pump manufacturer’s  
instructions for lubrication requirements.  
insulation blankets  
The water heater ships from the factory with two (2) 4 inch  
terminations that are 45° PVC elbows with a debris screen  
installed. When 6 inch intake air or vent pipe is installed, factory  
supplied 6 inch terminations must be used.  
Contact your local distributor or call the parts department phone  
number listed on the back cover of this manual to order 6 inch  
termination(s).  
Breathing Hazard - Carbon Monoxide Gas  
Do not obstruct water heater air intake  
with insulating blanket.  
optional concentric terminations  
Gas and carbon monoxide detectors  
are available.  
The water heaters covered by this manual can be installed in a  
Direct Vent configuration using optional concentric terminations.  
Install water heater in accordance with  
the instruction manual.  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
SUF 130 300 models installed using 4 inch vent/intake air piping  
use the 4 inch concentric termination. SUF 130 300 models  
installed using 6 inch vent/intake air piping use the 6 inch  
concentric termination. SUF 130 400 and 500 models must use  
the 6 inch concentric termination on all installations. See the  
Venting requirements on page 12 and Concentric Termination  
installation on page 12.  
insulation blankets are available to the general public for external  
use on gas water heaters but are not necessary with these  
products. The purpose of an insulation blanket is to reduce the  
standby heat loss encountered with storage tank heaters. The  
water heaters covered by this manual meet or exceed the Energy  
Policy Act standards with respect to insulation and standby heat  
loss requirements, making an insulation blanket unnecessary.  
Concentric terminations must be ordered separately. Contact  
your local distributor or call the parts department phone number  
listed on the back cover of this manual to order.  
• 4” Concentric Termination Part # 9006328005  
• 6” Concentric Termination Part # 9006144005  
Should you choose to apply an insulation blanket to this  
heater, you should follow these instructions. See the Features  
and Components section of this manual for identification of  
components mentioned below. Failure to follow these instructions  
can restrict the air flow required for proper combustion, potentially  
resulting in fire, asphyxiation, serious personal injury or death.  
hard water  
Where hard water conditions exist, water softening or the  
threshold type of water treatment is recommended. This will  
protect the dishwashers, coffee urns, water heaters, water piping  
and other equipment.  
do not apply insulation to the top of the water heater, as  
this will interfere with safe operation of the blower assembly.  
See maintenance on page 12 for sediment and lime scale  
removal procedures.  
do not cover the control system LCD on top of the water  
circulation pumps  
heater.  
do not cover the Temperature-Pressure relief Valve.  
A circulating pump is used when a system requires a circulating  
loop or there is a storage tank used in conjunction with the water  
heater. See the Water Piping Diagrams beginning on page 12 for  
installation location of circulating pumps.  
do not cover the instruction manual. Keep it on the side of  
the water heater or nearby for future reference.  
do obtain new warning and instruction labels from the  
manufacturer for placement on the blanket directly over the  
existing labels.  
See Circulation Pump Wiring Diagrams on page 12 for electrical  
hookup information. install in accordance with the current edition  
of the National Electrical Code, NFPA 70 or the Canadian  
Electrical Code, CSA C22.1.  
do inspect the insulation blanket frequently to make certain  
it does not sag, thereby obstructing combustion air flow.  
12  
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installation reQuirements  
gas pressure reQuirements  
table 4  
*mANIFOLD PRESSuRE  
NATuRAL GAS PROPANE GAS  
miNimUm SUPPLy PrESSUrE  
NATuRAL GAS PROPANE GAS  
mAximUm SUPPLy PrESSUrE  
mODEL  
NATuRAL GAS  
PROPANE GAS  
12” W. C. (2.99 kPa)  
12” W. C. (2.99 kPa)  
12” W. C. (2.99 kPa)  
4” W. C. (1.0 kPa)  
4” W. C. (1.0 kPa)  
N/A  
10” W. C. (2.49 kPa) 5.2” W. C. (1.29 kPa) 11” W. C. (2.74 kPa)  
10” W. C. (2.49 kPa) 5.2” W. C. (1.29 kPa) 11” W. C. (2.74 kPa)  
10” W. C. (2.49 kPa) 5.2” W. C. (1.29 kPa) 11” W. C. (2.74 kPa)  
10” W. C. (2.49 kPa)  
10” W. C. (2.49 kPa)  
10” W. C. (2.49 kPa)  
SuF 130 300  
SuF 130 400  
SuF 130 500  
* manifold gas pressure; reading can only be taken while gas is flowing. reading taken should be ± 0.3” W. C. of the listed value. These water heaters are certified for  
use without modification for altitudes up to 10,000 feet. For elevations above 10,000 feet (3,048 meters) see High Altitude installations on page 13.  
minimum supply gas pressure; readings are taken while gas is not flowing (static pressure) AND while gas is flowing (dynamic pressure). Supply pressure must  
never fall below the minimum values. Supply gas pressures should be measured with all gas fired appliances connected to a common main firing at full capacity. if  
supply pressure drops more than 1.5” W. C. as gas begins to flow the supply gas system (gas line/regulator) may be restricted or undersized. See Table 5 and the  
Supply Gas regulator requirements below. See Supply Gas Line installation on page 13 and Supply Gas regulator installation on page 13 for sizing and installation  
instructions also.  
maximum supply gas pressure; reading are taken while gas is not flowing (static pressure) AND while gas is flowing (dynamic pressure). Supply pressure must never  
exceed this maximum value.  
supply gas line size for the water heater they serve as shown in  
Table 5. The maxitrol 325-7L or equivalent is recommended.  
supply gas line  
The high efficiency water heaters covered in this manual require  
an adequate volume of fuel gas for proper operation. A lack of  
fuel gas volume can lead to ignition failure, rough starting and  
rough operation. increasing the supply gas pressure DOES  
NOT necessarily increase the volume of gas supplied to the  
water heater and must remain below the maximum supply gas  
pressures shown in Table 4.  
See Supply Gas regulator installation on page 13.  
power supply  
The water heaters covered in this manual require a 120 VAC,  
1Ø (single phase), 60Hz, 15 amp power supply and must also  
be electrically grounded in accordance with local codes or, in the  
absence of local codes, with the National Electrical Code, ANSi/  
NFPA 70 or the Canadian Electrical Code, CSA C22.1.  
The minimum supply gas line sizes shown in Table 5 must be  
observed on all installations to help insure an adequate volume  
of fuel gas is provided. DO NOT use flexible gas piping.  
power fluctuations and electrical noise  
The water heater’s control system requires a source of stable  
clean electricity for proper operation. Connecting the water heater  
to a branch circuit that is subject to fluctuations in voltage level or  
electrical line noise such as Emi (electro magnetic interference)  
or rFi (radio frequency interference) may cause erratic control  
system operation and malfunction.  
Supply gas lines serving more than one appliance may require  
larger sizes than what is shown in Table 5. See Gas Line Sizing  
on page 13.  
minimum supply gas line siZe  
table 5  
A high quality power supply filter/suppressor such as the Kleen  
Line model SELF/T-10 Series SC-L or equivalent must be  
installed if the above conditions exist. Call the technical support  
phone number listed on the back cover of this manual for more  
information.  
mODEL  
*NATuRAL GAS  
1 1/4” NPT  
PROPANE GAS  
1 1/4” NPT  
SuF 130 300  
SuF 130 400  
† SuF 130 500  
1 1/4” NPT  
1 1/4” NPT  
1 1/2” NPT  
1 1/4” NPT  
note: malfunctions caused by the power supply and the costs  
to install power supply filters are not covered under the limited  
warranty.  
† Note that SUF 130 500 natural gas models require a 1 1/2” minimum supply  
gas line size. Depending on the installed equivalent length, and/or the number  
of appliances connected, the supply gas line size may have to be increased  
beyond the minimum required sizes shown in this table - see Gas Line Sizing  
on page 13.  
dedicated power wiring and breakers  
Dedicated power supply wires, ground wiring and dedicated  
circuit breakers often prevent electrical line noise and should be  
considered when installing the water heater.  
supply gas regulator  
The high efficiency water heaters covered by this manual require  
a supply gas regulator to be installed in the supply gas line serving  
the water heater for proper operation. Supply gas regulators are  
required on high and low pressure gas supply systems.  
polarity sensitiVe  
The control system on the water heaters covered in this manual  
is polarity sensitive; electronic flame sensing requires correct  
polarity. The control system is programmed to monitor the  
incoming power supply. if the Hot and Neutral wires in the 120  
VAC power supply are reversed, the control system will declare  
a Fault condition and lock out, heating operation will be disabled  
until the power supply is correctly wired. The control system will  
display the “AC reversed” Fault message on the LCD.  
note: On multiple water heater installations each water heater  
shall have its own dedicated supply gas regulator installed in the  
supply gas line serving the water heater.  
Supply gas regulators must be rated at or above the input Btu/  
hr rating of the water heater they supply. Supply gas regulators  
shall have inlet and outlet connections not less than the minimum  
See Electrical Wiring on page 13 for installation instructions.  
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mixing ValVes  
HOT WATER  
OUTLET  
Water temperature over 125°F (52°C)  
can cause severe burns instantly  
resulting in severe injury or death.  
12” TO 15”  
(30-38 cm)  
Children, the elderly and the  
physically or mentally disabled are at  
highest risk for scald injury.  
TEMPERED WATER  
OUTLET  
Feel water before bathing or  
showering.  
CHECK  
VALVE  
COLD  
WATER  
INLET  
Temperature limiting devices such as  
mixing valves must be installed  
when required by codes and to  
ensure safe temperatures at fixtures.  
MIXING  
VALVE  
CHECK  
VALVE  
TO TANK  
INLET  
Water heated to a temperature which will satisfy clothes washing,  
dish washing, and other sanitizing needs can scald and cause  
permanent injury upon contact. Short repeated heating cycles  
caused by small hot water uses can cause temperatures at the  
point of use to exceed the water heater’s temperature setting by  
up to 20°F (11°C).  
figure 8  
The National Sanitation Foundation also recommends circulation  
of 180°F (82°C) water. Where this is done, the circulation should  
be very gentle so that it does not cause any unnecessary  
turbulence inside the water heater. The circulation should be just  
enough to provide 180°F (82°C) water at the point of take-off to  
the dishwashing machine.  
Some people are more likely to be permanently injured by  
hot water than others. These include the elderly, children, the  
infirm and the physically/mentally disabled. Table 6 shows the  
approximate time-to-burn relationship for normal adult skin.  
if anyone using hot water provided by the water heater being  
installed fits into one of these groups or if there is a local code  
or state law requiring a certain water temperature at the point of  
use, then special precautions must be taken.  
Adjust flow by throttling a full port ball valve installed in the  
circulating line on the outlet side of the pump. Never throttle flow  
on the suction side of a pump. See the Water Piping Diagrams  
beginning on page 14.  
in addition to using the lowest possible temperature setting that  
satisfies the demand of the application a mixing Valve should be  
installed at the water heater (see Figure 8) or at the hot water  
taps to further reduce system water temperature.  
note: To comply with NSF Standard 5 installation requirements  
the bottom of the water heater must be sealed to the floor with a  
silicone based sealant or elevated 6 inches above the floor.  
closed water systems  
mixing valves are available at plumbing supply stores. Consult  
a Qualified installer or Service Agency. Follow mixing valve  
manufacturer’s instructions for installation of the valves.  
Water supply systems may, because of code requirements  
or such conditions as high line pressure, among others, have  
installed devices such as pressure reducing valves, check  
valves, and back flow preventers. Devices such as these cause  
the water system to be a closed system.  
table 6  
Time to Produce 2nd & 3rd  
Water Temperature  
Degree Burns on Adult Skin  
180°F (82°C)  
170°F (77°C)  
160°F (71°C)  
150°F (66°C)  
140°F (60°C)  
130°F (54°C)  
120°F (49°C)  
Nearly instantaneous  
Nearly instantaneous  
About 1/2 second  
thermal expansion  
As water is heated, it expands (thermal expansion). in a closed  
system the volume of water will grow when it is heated. As the  
volume of water grows there will be a corresponding increase  
in water pressure due to thermal expansion. Thermal expansion  
can cause premature tank failure (leakage). This type of failure  
is not covered under the limited warranty. Thermal expansion  
can also cause intermittent Temperature-Pressure relief Valve  
operation: water discharged from the valve due to excessive  
pressure build up. This condition is not covered under the limited  
warranty. The Temperature-Pressure relief Valve is not intended  
for the constant relief of thermal expansion.  
About 1-1/2 seconds  
Less than 5 seconds  
About 30 seconds  
more than 5 minutes  
dishwashing machines  
All dishwashing machines meeting the National Sanitation  
Foundation requirements are designed to operate with water flow  
pressures between 15 and 25 pounds per square inch (103 kPa  
and 173 kPa). Flow pressures above 25 pounds per square inch  
(173 kPa), or below 15 pounds per square inch (103 kPa), will  
result in improperly sanitized dishes. Where pressures are high,  
a water pressure reducing or flow regulating control valve should  
be used in the 180°F (82°C) line to the dishwashing machine and  
should be adjusted to deliver water pressure between these limits.  
A properly sized thermal expansion tank must be installed on  
all closed systems to control the harmful effects of thermal  
expansion. Contact a local plumbing service agency to have a  
thermal expansion tank installed.  
See Water Line Connections on page 14 and the Water Piping  
Diagrams beginning on page 14.  
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temperature-pressure relief ValVe  
CAUTION  
Water Damage Hazard  
Explosion Hazard  
Temperature-Pressure Relief Valve discharge  
pipe must terminate at adequate drain.  
Temperature-Pressure Relief Valve  
must comply with ANSI Z21.22-  
CSA 4.4 and ASME code.  
t&p Valve discharge pipe requirements:  
Properly sized temperature-  
pressure relief valve must be  
installed in opening provided.  
Shall not be smaller in size than the outlet pipe size of the  
valve, or have any reducing couplings or other restrictions.  
• Shall not be plugged or blocked.  
Can result in overheating and  
excessive tank pressure.  
• Shall not be exposed to freezing temperatures.  
• Shall be of material listed for hot water distribution.  
Can cause serious injury or death.  
• Shall be installed so as to allow complete drainage of both  
the Temperature-Pressure relief Valve and the discharge  
pipe.  
This water heater is provided with a properly rated/sized and  
certified combination Temperature-Pressure relief Valve (T&P  
valve) by the manufacturer. The valve is certified by a nationally  
recognized testing laboratory that maintains periodic inspection  
of production of listed equipment of materials as meeting the  
requirements for relief Valves for Hot Water Supply Systems,  
ANSi Z21.22 • CSA 4.4, and the code requirements of ASmE.  
must terminate a maximum of six inches above a floor  
drain or external to the building. in cold climates, it is  
recommended that the discharge pipe be terminated at an  
adequate drain inside the building.  
• Shall not have any valve or other obstruction between the  
relief valve and the drain.  
if replaced, the new T&P valve must meet the requirements  
of local codes, but not less than a combination Temperature-  
Pressure relief Valve rated/sized and certified as indicated in  
the above paragraph. The new valve must be marked with a  
maximum set pressure not to exceed the marked hydrostatic  
working pressure of the water heater (150 psi = 1,035 kPa) and  
a discharge capacity not less than the water heater Btu/hr or kW  
input rate as shown on the water heater’s model rating label.  
Burn hazard.  
Hot water discharge.  
note: in addition to the factory installed Temperature-Pressure  
relief Valve on the water heater, each remote storage tank that  
may be installed and piped to a water heating appliance must also  
have its own properly sized, rated and approved Temperature-  
Pressure relief Valve installed. Call the toll free technical  
support phone number listed on the back cover of this manual  
for technical assistance in sizing a Temperature-Pressure relief  
Valve for remote storage tanks.  
Keep clear of Temperature-  
Pressure Relief Valve  
discharge outlet.  
The Temperature-Pressure Relief Valve must be manually  
operated at least twice a year. Caution should be taken to  
ensure that (1) no one is in front of or around the outlet of the  
Temperature-Pressure relief Valve discharge line, and (2) the  
water manually discharged will not cause any bodily injury or  
property damage because the water may be extremely hot. if  
after manually operating the valve, it fails to completely reset  
and continues to release water, immediately close the cold water  
inlet to the water heater, follow the draining instructions in this  
manual, and replace the Temperature-Pressure relief Valve with  
a properly rated/sized new one.  
For safe operation of the water heater, the Temperature-Pressure  
relief Valve must not be removed from its designated opening  
nor plugged. The Temperature-Pressure relief Valve must be  
installed directly into the fitting of the water heater designed for the  
relief valve. install discharge piping so that any discharge will exit  
the pipe within 6 inches (15.2 cm) above an adequate floor drain,  
or external to the building. in cold climates it is recommended  
that it be terminated at an adequate drain inside the building. Be  
certain that no contact is made with any live electrical part. The  
discharge opening must not be blocked or reduced in size under  
any circumstances. Excessive length, over 30 feet (9.14 m), or  
use of more than four elbows can cause restriction and reduce  
the discharge capacity of the valve.  
note: The purpose of a Temperature-Pressure Relief Valve  
is to prevent excessive temperatures and pressures in the  
storage tank. The T&P valve is not intended for the constant  
relief of thermal expansion. A properly sized thermal expansion  
tank must be installed on all closed systems to control thermal  
expansion, see Closed Water Systems and Thermal Expansion  
on page 15.  
No valve or other obstruction is to be placed between the  
Temperature-Pressure relief Valve and the tank. Do not connect  
discharge piping directly to the drain unless a 6” (15.2 cm)  
air gap is provided. To prevent bodily injury, hazard to life, or  
property damage, the relief valve must be allowed to discharge  
water in adequate quantities should circumstances demand. if  
the discharge pipe is not connected to a drain or other suitable  
means, the water flow may cause property damage.  
if you do not understand these instructions or have any questions  
regarding the Temperature-Pressure relief Valve call the toll free  
number listed on the back cover of this manual for technical  
assistance.  
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condensate drain  
combustible material storage  
The water heaters covered in this manual are condensing  
appliances and require a building drain to be located in close  
proximity to allow the condensate to drain safely.  
Fire or Explosion Hazard  
Do not store or use gasoline or other flammable vapors and  
liquids in the vicinity of this or any other appliance.  
Condensate drains from the water heater at the exhaust elbow  
located at the bottom. The field installed condensate drain line  
must not be elevated above the condensate drain connection  
on the condensate trap, see Figure 9. if the condensate does  
not drain properly it will build up in the exhaust (vent) elbow.  
This will restrict the flow of flue gases and cause the Blocked  
Exhaust pressure switch to open its contacts. The control system  
monitors all pressure switches, if the Blocked Exhaust Switch  
contacts are open the control system will lock out and disable  
heating operation. The “Blocked Exhaust” Fault message will  
be displayed on the control system’s LCD, see Fault And Alert  
Conditions beginning on page 16.  
Avoid all ignition sources if you smell gas.  
Do not expose water heater controls to excessive gas  
pressure.  
Use only the gas shown on the water heater rating label.  
Maintain required clearances to combustibles.  
Keep ignition sources away from faucets after extended  
periods of non-use.  
note: if the “Blocked Exhaust “ Fault message is ever displayed  
on the control system LCD, check the condensate drain first and  
ensure it is not blocked.  
Read instruction manual before  
installing, using or servicing  
water heater.  
EXHAUST (VENT)  
CLEANOUT  
PLUG IS  
REMOVED  
TO CLEAR  
DRAIN  
ELBOW  
CONDENSATE DRAIN  
LINE CONNECTION  
Keep appliance area clear and free of combustible materials,  
gasoline and other flammable vapors and liquids.  
CONDENSATE DRAIN  
LINE - FIELD INSTALLED  
contaminated air  
Breathing Hazard - Carbon Monoxide Gas  
Install water heater in accordance with  
the Instruction Manual and NFPA 54 or  
CAN/CSA-B149.1.  
FACTORY INSTALLED  
CONDENSATE TRAP  
BUILDING  
DRAIN  
To avoid injury, combustion and ventilation  
air must be taken from outdoors.  
Do not place chemical vapor emitting  
products near water heater.  
figure 9  
condensate drain water trap  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
Breathing Hazard - Carbon Monoxide Gas  
Corrosion of the flue ways and vent system may occur if air for  
combustion contains certain chemical vapors. Such corrosion  
may result in failure and risk of asphyxiation.  
Ensure a functioning water trap is  
installed in the condensate drain.  
Gas and carbon monoxide detectors  
are available.  
Install water heater in accordance with  
the instruction manual.  
Combustion air that is contaminated can greatly diminish the life  
span of the water heater and water heater components such as  
hot surface igniters and burners. Propellants of aerosol sprays,  
beauty shop supplies, water softener chemicals and chemicals  
used in dry cleaning processes that are present in the combustion,  
ventilation or ambient air can cause such damage.  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
Do not store products of this sort near the water heater. Air which  
is brought in contact with the water heater should not contain any  
of these chemicals. if necessary, uncontaminated air should be  
obtained from remote or outdoor sources. The limited warranty  
is voided when failure of water heater is due to a corrosive  
atmosphere. (See limited warranty for complete terms and  
conditions).  
Do not remove the factory installed condensate trap for any  
reason, see Figure 9. The water heater’s vent pipe is under  
a slight positive pressure. The water trap prevents flue gases  
from escaping into the installed space. See Condensate Drain  
installation on page 16.  
condensate ph leVel  
The condensate drains from the water heater’s covered in  
this manual have PH levels between 4.3 and 5.0. install a  
commercially available neutralizing kit if required by local codes.  
if the water heater will be used in beauty shops, barber shops,  
cleaning establishments, or self-service laundries with dry  
cleaning equipment, it is imperative that the water heater(s) be  
installed in a Direct Vent configuration so that all air for combustion  
is derived directly from the outdoor atmosphere through a sealed  
intake air pipe. See Venting installation on page 16.  
note: Lower PH levels are acidic. Do not connect a metal drain  
line, such as copper, to the water heater for this reason. See  
Condensate Drain installation on page 16.  
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to provide air for combustion, ventilation and dilution of flue  
gases. However, in buildings of unusually tight construction (for  
example, weather stripping, heavily insulated, caulked, vapor  
barrier, etc.) additional air must be provided using the methods  
described in the Confined Space section that follows.  
air reQuirements  
Breathing Hazard - Carbon Monoxide Gas  
confined space  
Install water heater in accordance with  
the Instruction Manual and NFPA 54 or  
CAN/CSA-B149.1.  
To avoid injury, combustion and ventilation  
air must be taken from outdoors.  
A Confined Space is one whose volume IS LESS THAN 50 cubic  
feet per 1,000 Btu/hr (4.8 cm per kW) of the total input rating of  
all appliances installed in the space.  
Openings must be installed to provide fresh air for combustion,  
ventilation and dilution in confined spaces. The required size for  
the openings is dependent on the method used to provide fresh  
air to the confined space AND the total btu/hr input rating of all  
appliances installed in the space.  
Do not place chemical vapor emitting  
products near water heater.  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
direct Vent appliances  
For safe operation an adequate supply of fresh uncontaminated  
air for combustion and ventilation must be provided.  
Appliances installed in a Direct Vent configuration that derive all  
air for combustion from the outdoor atmosphere through sealed  
intake air piping are not factored in the total appliance input Btu/  
hr calculations used to determine the size of openings providing  
fresh air into confined spaces.  
An insufficient supply of air can cause recirculation of combustion  
products resulting in contamination that may be hazardous to  
life. Such a condition often will result in a yellow, luminous burner  
flame, causing sooting of the combustion chamber, burners and  
flue tubes and creates a risk of asphyxiation.  
exhaust fans  
Where exhaust fans are installed, additional air shall be provided  
to replace the exhausted air. When an exhaust fan is installed  
in the same space with a water heater, sufficient openings to  
provide fresh air must be provided that accommodate the  
requirements for all appliances in the room and the exhaust fan.  
Undersized openings will cause air to be drawn into the room  
through the water heater’s vent system causing poor combustion.  
Sooting, serious damage to the water heater and the risk of fire  
or explosion may result. it can also create a risk of asphyxiation.  
Do not install the water heater in a confined space unless an  
adequate supply of air for combustion and ventilation is brought  
in to that space using the methods described in the Confined  
Space section that follows.  
Never obstruct the flow of ventilation air. if you have any doubts  
or questions at all, call your gas supplier. Failure to provide the  
proper amount of combustion air can result in a fire or explosion  
and cause property damage, serious bodily injury or death.  
unconfined space  
louVers and grilles  
An Unconfined Space is one whose volume IS NOT LESS THAN  
50 cubic feet per 1,000 Btu/hr (4.8 cubic meters per kW) of the  
total input rating of all appliances installed in the space. rooms  
communicating directly with the space, in which the appliances  
are installed, through openings not furnished with doors, are  
considered a part of the unconfined space.  
The free areas of the fresh air openings in the instructions that  
follow do not take in to account the presence of louvers, grilles or  
screens in the openings.  
The required size of openings for combustion, ventilation and  
dilution air shall be based on the “net free area” of each opening.  
Where the free area through a design of louver or grille or screen  
is known, it shall be used in calculating the size of opening  
required to provide the free area specified. Where the louver and  
grille design and free area are not known, it shall be assumed  
that wood louvers will have 25% free area and metal louvers and  
grilles will have 75% free area. Non motorized louvers and grilles  
shall be fixed in the open position.  
makeup air requirements for the operation of exhaust fans,  
kitchen ventilation systems, clothes dryers and fireplaces shall  
also be considered in determining the adequacy of a space to  
provide combustion, ventilation and dilution air.  
unusually tight construction  
in unconfined spaces in buildings, infiltration may be adequate  
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Alternatively a single permanent opening, commencing within 12  
inches (300 mm) of the top of the enclosure, shall be provided.  
See Figure 11. The water heater shall have clearances of at  
least 1 inch (25 mm) from the sides and back and 6 inches (l50  
mm) from the front of the appliance. The opening shall directly  
communicate with the outdoors or shall communicate through a  
vertical or horizontal duct to the outdoors or spaces that freely  
communicate with the outdoors and shall have a minimum free  
area of the following:  
fresh air openings for confined spaces  
The following instructions shall be used to calculate the size,  
number and placement of openings providing fresh air for  
combustion, ventilation and dilution in confined spaces. The  
illustrations shown in this section of the manual are a reference  
for the openings that provide fresh air into confined spaces  
only. do not refer to these illustrations for the purpose of vent  
installation. See Venting installation on page 18 for complete  
venting installation instructions.  
1. 1 square inch per 3000 Btu/hr (700 mm2 per kW) of the total  
input rating of all appliances located in the enclosure, and  
outdoor air through two openings  
2. Not less than the sum of the areas of all vent connectors in  
the space.  
outdoor air through two horiZontal ducts  
figure 10  
The confined space shall be provided with two permanent  
openings, one commencing within 12 inches (300 mm) of the top  
and one commencing within 12 inches (300 mm) of the bottom of  
the enclosure. The openings shall communicate directly with the  
outdoors. See Figure 10.  
figure 12  
The confined space shall be provided with two permanent  
horizontal ducts, one commencing within 12 inches (300 mm) of  
the top and one commencing within 12 inches (300 mm) of the  
bottom of the enclosure. The horizontal ducts shall communicate  
directly with the outdoors. See Figure 12.  
Each opening shall have a minimum free area of 1 square inch  
per 4,000 Btu/hr (550 mm2 per kW) of the aggregate input rating  
of all appliances installed in the enclosure. Each opening shall  
not be less than 100 square inches (645 cm2).  
Each duct opening shall have a minimum free area of 1 square  
inch per 2,000 Btu/hr (1100 mm2 per kW) of the aggregate input  
rating of all appliances installed in the enclosure.  
outdoor air through one opening  
When ducts are used, they shall be of the same cross sectional  
area as the free area of the openings to which they connect.  
The minimum dimension of rectangular air ducts shall be not less  
than 3 inches.  
figure 11  
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outdoor air through two Vertical ducts  
air from other indoor spaces  
The illustrations shown in this section of the manual are a  
reference for the openings that provide fresh air into confined  
spaces only.  
do not refer to these illustrations for the purpose of vent  
installation. See Venting installation on page 19 for complete  
venting installation instructions.  
figure 14  
The confined space shall be provided with two permanent  
openings, one commencing within 12 inches (300 mm) of the top  
and one commencing within 12 inches (300 mm) of the bottom of  
the enclosure. See Figure 14.  
Each opening shall communicate directly with an additional  
room(s) of sufficient volume so that the combined volume of all  
spaces meets the criteria for an Unconfined Space.  
figure 13  
The confined space shall be provided with two permanent vertical  
ducts, one commencing within 12 inches (300 mm) of the top and Each opening shall have a minimum free area of 1 square inch  
one commencing within 12 inches (300 mm) of the bottom of the per 1,000 Btu/hr (1100 mm2 per kW) of the aggregate input  
enclosure. The vertical ducts shall communicate directly with the rating of all appliances installed in the enclosure. Each opening  
outdoors. See Figure 13.  
shall not be less than 100 square inches (645 cm2).  
Each duct opening shall have a minimum free area of 1 square  
inch per 4,000 Btu/hr (550 mm2 per kW) of the aggregate input  
rating of all appliances installed in the enclosure.  
When ducts are used, they shall be of the same cross sectional  
area as the free area of the openings to which they connect.  
The minimum dimension of rectangular air ducts shall be not less  
than 3 inches.  
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installation reQuirements - commonwealth of massachusetts  
commonwealth of massachusetts  
inspection  
The state or local gas inspector of the side wall horizontally  
vented gas fueled equipment shall not approve the installation  
unless, upon inspection, the inspector observes carbon monoxide  
detectors and signage installed in accordance with the provisions  
of 248 Cmr 5.08(2)(a) 1 through 4.  
For all side wall terminated, horizontally vented power vent, direct  
vent, and power direct vent gas fueled water heaters installed in  
every dwelling, building or structure used in whole or in part for  
residential purposes, including those owned or operated by the  
Commonwealth and where the side wall exhaust vent termination  
is less than seven (7) feet above finished grade in the area of  
the venting, including but not limited to decks and porches, the  
following requirements shall be satisfied:  
exemptions  
The following equipment is exempt from 248 Cmr 5.08(2)(a)1  
through 4:  
installation of carbon monoxide detectors  
1. The equipment listed in Chapter 10 entitled “Equipment Not  
required To Be Vented” in the most current edition of NFPA  
54 as adopted by the Board; and  
At the time of installation of the side wall horizontal vented  
gas fueled equipment, the installing plumber or gasfitter shall  
observe that a hard wired carbon monoxide detector with an  
alarm and battery back-up is installed on the floor level where  
the gas equipment is to be installed. in addition, the installing  
plumber or gasfitter shall observe that a battery operated or  
hard wired carbon monoxide detector with an alarm is installed  
on each additional level of the dwelling, building or structure  
served by the sidewall horizontal vented gas fueled equipment.  
it shall be the responsibility of the property owner to secure the  
services of qualified licensed professionals for the installation of  
hard wired carbon monoxide detectors.  
2. Product Approved side wall horizontally vented gas fueled  
equipment installed in a room or structure separate from the  
dwelling, building, or structure used in whole or in part for  
residential purposes.  
manufacturer reQuirements - gas  
eQuipment Venting system proVided  
WhenthemanufacturerofProductApprovedsidewallhorizontally  
vented gas equipment provides a venting system design or  
venting system components with the equipment, the instructions  
provided by the manufacturer for installation of the equipment  
and the venting system shall include:  
in the event that the side wall horizontally vented gas fueled  
equipment is installed in a crawl space or an attic, the hard wired  
carbon monoxide detector with alarm and battery back-up may  
be installed on the next adjacent floor level.  
1. Detailed instructions for the installation of the venting system  
design or the venting system components; and  
2. A complete parts list for the venting system design or venting  
system.  
in the event that the requirements of this subdivision can not be  
met at the time of completion of installation, the owner shall have  
a period of thirty (30) days to comply with the above requirements  
provided that during said thirty (30) day period, a battery operated  
carbon monoxide detector with an alarm shall be installed.  
manufacturer reQuirements - gas  
eQuipment Venting system not proVided  
When the manufacturer of a Product Approved side wall  
horizontally vented gas fueled equipment does not provide the  
parts for venting the flue gases, but identifies “special venting  
systems,” the following requirements shall be satisfied by the  
manufacturer:  
approVed carbon monoxide detectors  
Each carbon monoxide detector as required in accordance with  
the above provisions shall comply with NFPA 720 and be ANSi/  
UL 2034 listed and CSA certified.  
1. The referenced “special venting system” instructions shall  
be included with the appliance or equipment installation  
instructions; and  
signage  
2. The “special venting systems” shall be Product Approved by  
the Board, and the instructions for that system shall include a  
parts list and detailed installation instructions.  
A metal or plastic identification plate shall be permanently  
mounted to the exterior of the building at a minimum height of  
eight (8) feet above grade directly in line with the exhaust vent A copy of all installation instructions for all Product Approved  
terminal for the horizontally vented gas fueled heating appliance side wall horizontally vented gas fueled equipment, all venting  
or equipment. The sign shall read, in print size no less than one- instructions, all parts lists for venting instructions, and/or all  
half (1/2) inch in size, “gas Vent directly below. keep venting design instructions shall remain with the appliance or  
clear of all obstructions.”  
equipment at the completion of the installation.  
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Venting installation  
requirements on page 21. if the installation space does not  
provide an adequate supply of fresh air the water heater must  
be installed in a Direct Vent configuration.  
2. if the water heater is to be installed in a beauty shop,  
barber shop, cleaning establishment, a laundry with dry  
cleaning equipment or any space with contaminated air it is  
imperative that the water heater(s) be installed in a Direct  
Vent configuration so that all air for combustion is derived  
from the outdoor atmosphere.  
Breathing Hazard - Carbon Monoxide Gas  
Install vent system in accordance with codes.  
Do not operate water heater if flood damaged.  
Special consideration must be taken with installations  
above 10,000 feet (3,048 m) refer to high altitude  
section of this manual.  
Do not operate if soot buildup.  
3. The vent and intake air piping must terminate outdoors.  
Do not obstruct water heater air intake with insulating  
jacket or blanket.  
4. The minimum clearance from combustible materials for the  
vent (exhaust) and intake air piping shall be 0 inches. Vent  
piping passing through a combustible wall or ceiling must be  
a continuous run (no joints).  
Do not place chemical vapor emitting products near  
water heater.  
Gas and carbon monoxide detectors are available.  
Never operate the heater unless it is vented to the  
outdoors and has adequate air supply to avoid risks  
of improper operation, fire, explosion or asphyxiation.  
5. The water heater must be protected from freezing downdrafts  
during shutdown periods.  
6. The vent (exhaust) pipe must not be combined or connected  
to any other appliance’s vent system or chimney.  
Analyze the entire vent system to make sure that  
condensate will not become trapped in a section of  
vent pipe and therefore reduce the open cross  
sectional area of the vent.  
7. The intake air pipe must not be combined or connected to  
any other appliance’s intake air piping.  
Breathing carbon monoxide can cause brain damage or death.  
Always read and understand the instruction manual.  
8. Locate the water heater where the vent (exhaust) and intake  
air piping will remain within the maximum equivalent lengths  
allowed. See Venting requirements on page 21.  
Never operate the water heater unless it is vented to the  
outdoors.  
9. Do not install the vent or intake air piping in a manner that will  
allow water to be trapped in the piping.  
The instructions in this section of the manual must be followed  
to avoid choked combustion or recirculation of flue gases. Such  
conditions cause sooting of the combustion chamber, burners  
and flue tubes and creates a risk of asphyxiation.  
10. Vent pipes must be pitched a minimum of a 1/4 inch per foot  
back to the water heater (to allow drainage of condensate).  
11. Do not anchor the vent or intake air pipe directly to framed  
walls, floors or ceilings unless rubber isolation pipe hangers  
are used to prevent vibration noise from being transmitted.  
general Venting information  
The water heaters covered in this manual are operationally  
equivalent to Category iV appliances and may be installed in  
either a Power Vent or Direct Vent configuration.  
12. Use only approved vent/intake air pipe sizes and materials.  
See Venting requirements on page 21.  
13. Use only factory supplied vent and intake air or concentric  
category iV appliance  
terminations. See the Venting requirements on page 21.  
Category iV appliances operate with a positive vent (exhaust)  
static pressure and with vent gas temperatures low enough to  
produce condensate in the vent piping.  
14. Do not locate the vent (exhaust) or intake air terminations  
where they would be objectionable due to noise at the  
termination(s). This includes locations close to or across from  
windows and doors.  
power Vent configuration  
Power Vent configurations derive all combustion air from the  
room where they are installed and discharge all flue gases to  
the outdoor atmosphere through a sealed vent (exhaust) pipe.  
Power vent configurations have one vent pipe connected to the  
water heater which can be terminated in a vertical or horizontal  
arrangement. See Figure 40 and Figure 41 on page 21.  
15. Direct venting into dead air spaces such as alleys, atriums,  
and inside corners can cause recirculation of flue gases.  
recirculation of flue gases will cause sooting, premature  
failure of the heat exchanger and icing of the combustion  
air intake during severe cold weather. To prevent the  
recirculation of flue gases, maintain as much distance as  
possible between the intake air and vent terminations.  
direct Vent configuration  
Direct Vent configurations derive all combustion air directly from  
the outdoor atmosphere through a sealed intake air pipe and  
discharge all flue gases to the outdoor atmosphere through a  
sealed vent (exhaust) pipe. Direct Vent configurations have two  
pipes connected to the water heater, one vent pipe and one  
intake air pipe. Direct Vent configurations can be terminated in  
one of six different arrangements. See Figure 42 on page 21  
through Figure 47 on page 21.  
16. Do not locate the vent termination over a public area where  
condensate or vapor can cause a nuisance or ice hazard.  
17. Ensure the screens in the factory supplied terminations are  
securely installed to prevent blockage in the vent system.  
18. Stress levels in pipe/fittings can be significantly increased by  
improper installation. if rigid pipe clamps are used to hold  
the pipe in place, or if the pipe cannot move freely through a  
wall penetration, the pipe may be stressed, or high thermal  
stresses may be formed when the pipe heats up and expands.  
install accordingly to minimize such stresses.  
general Venting instructions  
These instructions must be followed on all installations.  
19. Carefully read the Venting requirements on page 21 and then  
1. DO NOT install the water heater in a Power Vent configuration  
proceed to the Venting installation Sequence on page 21.  
unless there is adequate supply of fresh air, see Air  
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(exhaust) and intake air piping shall be 0 inches. Vent or intake  
air piping passing through a combustible wall or ceiling must be  
a continuous run (no joints).  
Venting reQuirements  
approVed materials  
Approved vent and intake air pipe materials that may be used in  
the United States:  
minimum eQuiValent lengths  
four inch pipe  
• PVC Schedule 40 (ASTm D 2241 / CSA B181.2, ASTm D  
The water heaters covered in this manual are certified to  
a minimum length of 4 inch pipe for the vent (exhaust) of 15  
equivalent feet (4.6 m). There is no minimum equivalent feet  
requirement for the intake air pipe.  
1785 / CSA B137.3  
• CPVC Schedule 40 (ASTm F-411 / CSA B137.6)  
• ABS (ASTm D-2661)  
Approved vent and intake air pipe materials that must be used  
in Canada:  
six inch pipe  
The water heaters covered in this manual are certified to  
a minimum length of 6 inch pipe for the vent (exhaust) of 70  
equivalent feet (21.3 m). There is no minimum equivalent feet  
requirement for the intake air pipe.  
• ULC S636 PVC / CPVC  
field supplied fittings  
Field supplied fittings should be equivalent to the piping material  
being installed. Field installed/supplied fittings will add equivalent  
feet to the vent or intake air piping as indicated below. All field  
supplied/installed fittings and piping must be factored into the  
equivalent feet calculations.  
maximum number of elbows  
The vent pipe may have a maximum of six 90° elbows installed.  
The intake air pipe may have a maximum of six 90° elbows  
installed. iE: in a Direct Vent configuration each pipe can have up  
to six (6) 90° elbows installed. Two (2) 45° elbows equal one (1)  
90° elbow. Each 90° elbow is equivalent to 5 feet (1.5 m) of linear  
pipe, 45° elbows are equivalent to 2.5 feet (0.75 m) of linear pipe.  
• 90° elbows (short or long radius) are equivalent to 5 linear  
feet (152 cm) of pipe.  
• 45° elbows (short or long radius) are equivalent to 2.5 linear  
feet (76 cm) of pipe.  
factory supplied fittings  
primer and cement  
The water heater ships with two (2) factory supplied 4 inch  
terminations (PVC 45° elbows with debris screen). Factory  
supplied vent and intake air terminations or concentric  
terminations must be used. Factory supplied terminations and  
installed fittings (exhaust elbow and intake air connection) add  
zero equivalent feet to the vent and intake air piping.  
Tetrahydrofuran (THF) primer should be used to prepare the  
surfaces of pipe and fittings for solvent welding. if CPVC or ABS  
pipe and fittings are used, then the proper cement must be used  
for all joints, including joining the pipe to the factory provided  
terminations (PVC material). PVC materials should use ASTm  
D-2564 Grade Cement; CPVC materials should useASTm F-493  
note: 3 inch intake air and/or vent terminations previously  
Grade Cement and ABS materials should use ASTm D-2235 installed on older SUF 130 300/400 model installations must  
be replaced with factory supplied 4 inch or 6 inch terminations  
depending on the installed length.  
Grade Cement.  
pipe siZe reQuirements  
table 7  
The water heaters covered in this manual are certified for the use  
of 4 and 6 inch pipe for the vent (exhaust) and intake air piping.  
if the installed equivalent length for the intake air or vent piping  
will be 70 feet (21.3 m) or less, 4 inch pipe must be used. if the  
installed equivalent length will be more than 70 feet (21.3 m), 6  
inch pipe must be used.  
number of  
90° elbows  
installed  
4 inch pipe  
6 inch pipe  
maximum feet (meters) maximum feet (meters)  
One (1)  
Two (2)  
Three (3)  
Four (4)  
Five (5)  
Six (6)  
65 feet (19.8 meters)  
60 feet (18.2 meters)  
55 feet (16.8 meters)  
50 feet (15.2 meters)  
45 feet (13.7 meters)  
40 feet (12.2 meters)  
115 feet (35.0 meters)  
110 feet (33.5 meters)  
105 feet (32.0 meters)  
100 feet (30.5 meters)  
95 feet (29.0 meters)  
90 feet (27.4 meters)  
note: install the pipe size required for the installed equivalent  
length of each pipe independently. iE: if the intake air pipe will  
be 70 equivalent feet or less and the vent pipe will more than 70  
equivalent feet; the intake air pipe must be installed using 4 inch  
pipe and the vent must be installed using 6 inch pipe.  
maximum eQuiValent lengths  
6 inch extended Vent terminations  
four inch pipe  
When 6 inch intake air or vent pipe is installed using standard  
terminations, factory supplied 6 inch terminations must be used.  
Contact your local distributor or call the parts department (phone  
number listed on the back cover of this manual) to order 6 inch  
termination(s).  
The water heaters covered in this manual are certified to a  
maximumlengthof4inchpipefortheexhaustventingarrangement  
of 70 equivalent feet (21.3 m). The certified maximum length of  
4 inch pipe for intake air piping is also 70 equivalent feet (21.3  
m). iE: On Direct Vent installations both pipes can be up to 70  
equivalent feet (21.3 m).  
optional concentric terminations  
SUF 130 300 models installed using 4 inch vent/intake air piping  
use the 4 inch concentric termination. SUF 130 300 models  
installed using 6 inch vent/intake air piping use the 6 inch  
concentric termination. SUF 130 400 and 500 models must use  
the 6 inch concentric termination on all installations.  
six inch pipe  
The water heaters covered in this manual are certified to a  
maximumlengthof6inchpipefortheexhaustventingarrangement  
of 120 equivalent feet (36.5 m). The certified maximum length of  
6 inch pipe for intake air piping is also 120 equivalent feet (36.5  
m). iE: On Direct Vent installations both pipes can be up to 120  
equivalent feet (36.5 m).  
Contact your local distributor or call the parts department phone  
number listed on the back cover of this manual to order.  
• 4” Concentric Termination Part # 9006328005  
• 6” Concentric Termination Part # 9006144005  
intake air and Vent pipe clearances  
The minimum clearance from combustible materials for the vent  
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11. if installing 6 inch pipe transition to 4 inch pipe as shown in  
Figure 15. The field installed 4” pipe between the exhaust  
elbow and the 6” x 4” reducer coupling should be 18 inches  
(45 cm) or less in length.  
Venting installation seQuence  
1. read the General Venting instructions on page 23 and  
Venting requirements on page 23 before proceeding.  
These instructions and requirements must be followed on all  
installations.  
direct Vent installation  
2. Determine whether the water heater will be installed in  
a Power Vent or Direct Vent configuration and which vent  
system arrangement will be used for the installation. See the  
various venting arrangements on pages 23 and 23.  
1. read the General Venting instructions on page 23 and  
Venting requirements on page 23 before proceeding. These  
instructions and requirements must be followed in addition  
to the instructions below that are specific for Direct Vent  
configurations.  
3. Proceed to the applicable installation instructions that follow;  
Power Vent installation or Direct Vent installation.  
2. Determine which Direct Vent arrangement will be used for  
the installation. There are six (6) Direct Vent arrangement  
options, see pages 23 and 23.  
power Vent installation  
1. read the General Venting instructions on page 23 and  
Venting requirements on page 23 before proceeding. These  
instructions and requirements must be followed in addition  
to the instructions below that are specific for Power Vent  
configurations.  
3. Determine vent and intake air pipe size to be used for the  
installation; see Venting requirements on page 23.  
4. Plan the layout of the vent and intake air piping backwards  
from the termination point outdoors to the water heater.  
Layout the vent and intake air piping to use a minimum of  
pipe and elbows.  
2. Determine which Power Vent arrangement will be used for  
the installation; vertical or horizontal termination. See Figure  
40 and Figure 41 on page 23.  
5. install the terminations first.  
if standard terminations are being used and the intake air  
or vent piping will terminate vertically, through a roof, see  
Vertical Termination installation on page 23.  
3. Determine the vent pipe size for the installation, see Venting  
requirements on page 23.  
4. Plan the layout of the vent piping backwards from the  
termination point outdoors to the water heater. Layout the  
vent piping to use a minimum of pipe and elbows.  
if standard terminations are being used and the intake air or  
vent piping will terminate horizontally, through a sidewall, see  
Sidewall Termination installation on page 23.  
5. install the termination first.  
if a concentric termination(s) will be used see Concentric  
Termination installation on page 23.  
if the vent piping will terminate vertically, through a roof, see  
Vertical Termination installation on page 23.  
6. When installation of the termination(s) is complete install  
necessary piping and fittings to route the intake air and vent  
piping back to the water heater.  
if the vent piping will terminate horizontally, through a sidewall,  
see Sidewall Termination installation on page 23.  
7. The intake air and vent piping must be supported properly  
to avoid bending or failure. The water heater manufacturer  
recommends that the vent and intake air piping be supported  
every 5 feet (152 cm) of vertical run and every 3 feet (91 cm)  
of horizontal run.  
6” PIPE FIELD  
SUPPLIED  
6” x 4” REDUCER  
FIELD SUPPLIED  
8. Do not install the vent or intake air piping in a manner that will  
allow water to be trapped in the piping.  
4” PIPE FIELD  
SUPPLIED  
9. A field supplied condensate Tee fitting and drain hose should  
be installed in the intake air piping near the water heater in  
colder climates with heavy snow accumulations and in areas  
that regularly experience high humidity. The drain hose  
should be routed to an adequate floor drain separate from  
any other condensate drains. See Figure 16 on page 23.  
EXHAUST ELBOW  
VENT CONNECTION  
FACTORY INSTALLED  
VENT (EXHAUST) CONNECTION  
note: Snow being pulled into the intake air piping and  
then melting can lead to excessive amounts of water  
accumulation and damage water heater components.  
Warm, humid outdoor air can lead to excessive  
condensation inside the intake air piping and may also  
damage water heater components.  
figure 15  
6. When installation of the termination is complete install  
necessary piping and fittings to route the vent piping back to  
the water heater.  
7. The vent pipe must be supported properly to avoid bending  
or failure. The water heater manufacturer recommends that  
the vent pipe be supported every 5 feet (152 cm) of vertical  
run and every 3 feet (91 cm) of horizontal run.  
10. All vent (exhaust) pipes must be pitched a minimum of a 1/4  
inch per foot back to the water heater (to allow drainage of  
condensate).  
11. if installing 4 inch vent pipe connect the vent pipe to the  
8. Do not install the vent piping in a manner that will allow water  
to be trapped in the piping.  
exhaust elbow on the water heater.  
12. if installing 6 inch vent pipe transition to 4 inch pipe at the  
exhaust elbow on the water heater as shown in Figure 15.  
The field installed 4” pipe between the exhaust elbow and  
the 6” x 4” reducer coupling should be 18 inches (45 cm) or  
less in length.  
9. Allvent(exhaust)pipesmustbepitchedaminimumofa1/4inchper  
foot back to the water heater (to allow drainage of condensate).  
10. if installing 4 inch vent pipe connect the vent pipe to the  
exhaust elbow on the water heater.  
23  
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14. if installing 4 inch intake air pipe connect the intake air pipe to  
INSTALL TEE FITTING AS CLOSE TO WATER HEATER  
INTAKE AIR CONNECTION AS POSSIBLE  
FACTORY  
the intake air connection on the water heater.  
INTAKE  
AIR  
PIPING  
INTAKE AIR  
CONNECTION  
15. if installing 6” intake air pipe transition to 4” pipe at the intake  
air connection on the water heater as shown in Figure 18.  
The field installed 4” pipe between the intake air connection  
and the 6” x 4” reducer coupling should be 18 inches (45 cm)  
or less in length.  
FIELD SUPPLIED  
3” x 3” x 1/2” TEE  
WITH HOSE BARB  
FITTING INSTALLED  
6” PIPE FIELD  
SUPPLIED  
4” PIPE FIELD  
SUPPLIED  
3” PIPE FACTORY  
INSTALLED  
CONNECT FIELD  
SUPPLIED FLEXIBLE  
DRAIN HOSE TO BARB  
FITTING AND FORM A  
LOOP WATER TRAP IN  
DRAIN HOSE  
INTAKE AIR  
RUN DRAIN HOSE  
TO SUITABLE FLOOR  
DRAIN SEPARATELY  
FROM OTHER  
CONDENSATE DRAINS  
COMBUSTION  
BLOWER  
6” x 4” REDUCER  
FIELD SUPPLIED  
4” x 3” REDUCER  
FACTORY INSTALLED  
INTAKE AIR CONNECTION  
INTAKE AIR CONNECTION  
INTAKE AIR CONDENSATE TEE INSTALLATION  
figure 18  
figure 16  
Vertical termination installation  
1. Determine the location for the termination(s).  
13. Ensure the Balance Plate and intake Air Screen on the intake  
Air Connection are both removed before connecting the  
intake air pipe to the water heater, see Figure 17.  
2. if installing only the vent (exhaust) piping in a Power Vent  
configuration vertically through the roof; ensure that all  
exterior vertical clearance requirements shown in Figure  
19 and Figure 20 on page 24 are being maintained. These  
clearances and those cited by local and national codes must  
be maintained.  
Breathing Hazard - Carbon Monoxide Gas  
Do not obstruct water heater air intake.  
note: On flat roof installations the vent termination must be  
a minimum of 24 inches (60 cm) above any parapet, vertical  
wall or structure within 10 feet (3 m) horizontally. See Figure  
20 on page 24.  
Gas and carbon monoxide detectors  
are available.  
Install water heater in accordance with  
the instruction manual.  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
3. if installing both intake air and vent piping in a Direct Vent  
configuration vertically through the roof; ensure that all  
exterior vertical clearance requirements shown in Figure  
19 and Figure 20 on page 24 are being maintained. These  
clearances and those cited by local and national codes must  
be maintained.  
note: Do not leave the screen inside the intake Air  
connection in Direct Vent installations. Once the intake air  
pipe is installed the screen will be hidden from view and  
may become clogged with debris over time. This will cause  
improper combustion.  
note: On flat roof installations the intake air and the vent  
terminations must be a minimum of 24 inches (60 cm) above  
any parapet, vertical wall or structure within 10 feet (3 m)  
horizontally. See Figure 20 on page 24.  
INTAKE AIR SCREEN  
(remove for Direct Vent)  
4. if installing only vent piping in a Power Vent configuration  
vertically through the roof the following instructions must be  
followed:  
BALANCE PLATE  
The vent termination must be oriented facing downward as  
shown in Figure 19 and Figure 20 on page 24.  
The bottom edge of the vent termination must be a minimum  
of 12 inches (30 cm), 18 inches (45 cm) in Canada, above  
the average or expected snow level as shown in Figure 19  
on page 24.  
4” x 3” REDUCER  
COUPLING - FACTORY INSTALLED  
INTAKE AIR CONNECTION DETAIL  
5. if installing both intake air and vent piping in a Direct Vent  
configuration vertically through the roof the following  
instructions must be followed:  
figure 17  
24  
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10. installthefactorysuppliedintakeairand/orventtermination(s)  
using field supplied pipe and one field supplied 90° elbow as  
shown in Figure 19. The short section of pipe that connects  
between the field supplied 90° elbow and the factory supplied  
termination must not be excessive in length. The exposed  
portion of this pipe shall be no more than 2 inches (5 cm),  
see Figure 19.  
The intake air and vent pipes must penetrate the same side  
of the roof as shown in Figure 21 on page 25.  
The intake air and vent terminations must be oriented facing  
downward and in the same direction as shown in Figure 21  
on page 25.  
The intake air and vent terminations must have a minimum  
separation of 24” (61 cm) measured on center line as shown  
in Figure 21 on page 25. in colder climates this separation  
should be increased to at least 48 inches (122 cm).  
IF LESS THAN  
10 FEET (3 m)  
The bottom edge of the intake air and vent terminations  
must be a minimum of 12 inches (30 cm), 18 inches (45 cm)  
in Canada, above the average or expected snow level as  
shown in Figure 19 and Figure 21 on page 25.  
24 INCHES (60 cm)  
MINIMUM HEIGHT ABOVE  
6. When the intake air and/or vent piping from multiple  
water heaters will terminate in the same location the vent  
terminations can be grouped together in close proximity 0  
inches/touching. intake air terminations can also be grouped  
together in close proximity 0 inches/touching.  
INTAKE AIR AND/OR VENT  
TERMINATION(S) MUST BE A  
MINIMUM OF 24 INCES (60 cm)  
ABOVE ANY PARAPET, VERTICAL  
WALL OR STRUCTURE WITHIN  
10 FEET (3 m) HORIZONTALLY.  
The distance between the closest vent and intake air  
terminations must be a minimum of 24 inches (61 cm) as  
shown in Figure 21. in colder climates this separation should  
be increased to at least 48 inches (122 cm).  
7. Cut a 5 inch (13 cm) diameter hole for 4 inch pipe or 7 inch  
(18 cm) diameter hole for 6 inch pipe where the pipe(s) will  
pass through the roof.  
note: Beware of concealed wiring and piping when cutting  
through the roof.  
VERTICAL TERMINATION(S) FLAT ROOF CLEARANCE  
INTAKE AIR AND/OR VENT (EXHAUST)  
8. Suspend the pipe(s) through center of hole using field  
supplied metal strapping or equivalent support materials as  
shown in Figure 19.  
figure 20  
11. return to Power Vent installation on page 25 or Direct Vent  
installation on page 25 to complete the installation of the  
intake air and/or vent piping between the termination(s) and  
the water heater.  
2” (5 cm)  
MAXIMUM  
FACTORY SUPPLIED  
STANDARD TERMINATION  
FIELD  
POINTED DOWN TOWARDS  
SUPPLIED  
THE GROUND  
24 INCHES (61 cm) MINIMUM  
48 INCHES (122 cm) IN COLDER CLIMATES  
90° ELBOW  
FIELD  
INTAKE AIR  
TERMINATION  
FIELD SUPPLIED  
PLUMBING  
SUPPLIED  
90° ELBOW  
ROOF BOOT  
OR FLASHING  
VENT (EXHAUST)  
TERMINATION  
MAINTAIN 12” (30 cm)  
18” (45 cm) FOR CANADA  
MINIMUM CLEARANCE  
ABOVE HIGHEST ANTICIPATED  
SNOW LEVEL.  
FACTORY SUPPLIED  
STANDARD TERMINATIONS  
POINTED DOWNWARD  
MAINTAIN 12” (30 cm)  
18” (45 cm) FOR CANADA  
MINIMUM CLEARANCE  
ABOVE HIGHEST  
ANTICIPATED SNOW LEVEL.  
FIELD SUPPLIED  
PLUMBING  
ROOF BOOTS  
OR FLASHINGS  
FIELD  
SUPPLIED  
STRAP/SUPPORT  
VERTICAL TERMINATION(S) INSTALLATION  
INTAKE AIR AND/OR VENT (EXHAUST)  
VERTICAL TERMINATION - DIRECT VENT  
figure 19  
STANDARD TERMINATIONS  
9. Slide a roof boot or equivalent flashing over the pipe and  
secure roof boot or equivalent flashing to roof (see Figure 19)  
and seal around the flashing.  
figure 21  
25  
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(18 cm) diameter hole for 6 inch pipe where the pipe(s) will  
pass through the wall.  
sidewall termination installation  
1. Determine the location for the termination(s).  
note: Beware of concealed wiring and piping when cutting  
2. if installing only vent (exhaust) piping in a Power Vent  
configuration through a sidewall; ensure that all exterior  
sidewall clearance requirements for the termination, shown  
in Figure 48 on page 26, are being maintained. These  
clearances and those cited by local and national codes must  
be maintained.  
through the wall.  
8. Cut a length(s) of pipe being installed 3.5 inches (8.9 cm)  
to 9.5 inches (24.1 cm) longer than the wall thickness at the  
opening. See Figure 23.  
note: Vent Termination – exhaust gases of this water  
heater are less than 140°F. in cold climates water vapor in  
the exhaust gases will condense into a cloud of vapor where  
the vent exits the building. This vapor can gradually discolor  
exterior building surfaces. The vent termination should be  
located where this vapor cloud and potential discoloration  
are not a concern. Extending the exposed vent piping up to  
a maximum of 6 inches (15.2 cm) from the wall helps vapor  
from being trapped along a building’s face. To avoid this  
problem, the vent can also be terminated vertically through  
the roof, see Vertical Termination installation on page 26.  
3. if installing both intake air and vent piping in a Direct Vent  
configuration through a sidewall; ensure that all exterior  
sidewall clearance requirements for the terminations, shown  
in Figure 49 on page 26, for the vent and intake air termination  
are being maintained. These clearances and those cited by  
local and national codes must be maintained.  
4. if installing both an intake air and vent termination in a Direct  
Ventconfigurationthroughasidewalltheremustbeaminimum  
of 24 inches (61 cm) separation, measured on vertical center  
line, between the intake air and vent terminations, see Figure  
22.  
9. Cement the intake air and/or vent termination to the section(s)  
of pipe cut to length in the above Step.  
note: in colder climates this separation should be increased  
to at least 48 inches (122 cm) between the intake air and  
vent termination or any other appliance vent that discharges  
moisture-laden air such as clothes dryers. This will reduce  
possibility of frost over from side winds blowing exhaust  
vapors to the intake air termination and is recommended for  
Canadian installations.  
10. Slide the included metal wall plate(s) over the pipe(s) to stop  
against the intake air and/or vent termination. Place some  
silicone caulking (field supplied) on the back of the wall  
plate(s) to secure it to the wall.  
11. Working from outside, slide the pipe and termination(s)  
assembled in the above steps through the wall. Ensure the  
termination(s) is pointed down towards the ground. See  
Figure 23.  
5. if installing both intake air and vent terminations in a Direct  
Vent configuration through a sidewall the intake air and  
vent terminations must be installed at the same elevation  
measured on horizontal center line - see Figure 22.  
METAL PLATES  
INSTALL INSIDE  
AND/OR OUTSIDE  
INCREASE EXPOSED VENT  
PIPING UP TO A MAXIMUM  
OF 6 INCHES (15.2 cm) FROM  
WALL TO HELP PREVENT VAPOR  
FROM DISCOLORING THE WALL  
SURFACE IN COLDER CLIMATES  
VENT (EXHAUST)  
TERMINATION  
INTAKE AIR  
TERMINATION  
FROM  
WATER  
HEATER  
ELEVATION  
INSTALL ON  
FACTORY SUPPLIED  
STANDARD TERMINATION  
POINTED DOWN  
CENTERLINE  
COUPLING  
TOWARDS THE GROUND  
INTERIOR WALL  
EXTERIOR WALL  
KEEP INTAKE AND VENT  
TERMINATION SCREENS  
CLEAR OF DEBRIS  
SIDEWALL TERMINATION INSTALLATION  
INTAKE AIR AND/OR VENT (EXHAUST)  
24 INCHES (61 cm) MINIMUM  
48 INCHES (122 cm) IN COLDER CLIMATES  
figure 23  
SIDEWALL TERMINATION - DIRECT VENT  
STANDARD TERMINATIONS  
12. Place a bead of silicone caulking (field supplied) around the  
gap between the installed pipe(s) and the wall. Apply enough  
to fill the gap between the pipe(s) and wall.  
figure 22  
13. Press the wall plate flush against the outside wall.  
14. Working from the inside apply enough silicone caulking on  
the back of the interior wall plate(s) to hold it in place and  
slide the wall plate over the installed pipe(s).  
6. When the intake air and/or vent piping from multiple water  
heaters will terminate at the same location through a sidewall,  
the vent terminations can be grouped together in close  
proximity - 0 inches/touching. The intake air terminations  
can also be grouped together in close proximity - 0 inches/  
touching.  
15. install a coupling to the end of the pipe(s) inside the building.  
Before the silicone caulking has time to completely set go  
outside the building and ensure the termination(s) is still  
pointing down towards the ground. See Figure 23.  
However, the distance between the closest vent and intake  
air terminations must be a minimum of 24 inches (61 cm).  
in colder climates this separation should be increased to at  
least 48 inches (122 cm). See Figure 22.  
16. return to Power Vent installation on page 26 or Direct Vent  
installation on page 26 to complete the installation of the  
intake air and/or vent piping between the termination(s) and  
the water heater.  
7. Cut a 5 inch (13 cm) diameter hole for 4 inch pipe or 7 inch  
26  
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termination. Use only Schedule 40 PVC to extend the 6 inch  
concentric termination.  
concentric termination installation  
1. Determine which concentric termination will be installed.  
SUF 130 300 models installed using 4 inch vent/intake air  
piping use the 4 inch concentric termination. SUF 130 300  
models installed using 6 inch vent/intake air piping use the  
6 inch concentric termination. SUF 130 400 and 500 models  
must use the 6 inch concentric termination on all installations,  
see Venting requirements on page 27  
When shortening the length of the termination carefully  
measure and cut the larger (intake air) pipe first. Cut the  
same amount of pipe off of the smaller (vent) pipe.  
10. Depending on which termination(s) is being installed go to 4  
inch Concentric Termination installation on page 27 or 6 inch  
Concentric Termination installation on page 27.  
2. Determine the location for the termination.  
note:roofterminationispreferredsinceitislesssusceptible  
to damage, has reduced chances to intake contaminants and  
vent vapors are less visible.  
3. When installing a concentric termination vertically through the  
roof; ensure that all exterior vertical clearance requirements  
for the concentric termination, shown in Figure 27 on page  
27 and Figure 30 on page 27, are being maintained. These  
clearances and those cited by local and national codes must  
be maintained.  
CONCENTRIC TERMINATION(S)  
MUST BE A MINIMUM OF 10 FEET  
(3 m) AWAY FROM ANY PARAPET,  
VERTICAL WALL OR  
STRUCTURE.  
4. When installing a concentric termination vertically through a  
flat roof, the termination's vent cap must be a minimum of 10  
feet (3 m) away from any parapet, vertical wall or structure as  
shown in Figure 24 and Figure 25.  
note: if this required distance to a parapet, vertical wall or  
structure cannot be maintained, standard terminations must  
be used. See Vertical Termination installation on page 27  
5. When installing a concentric termination through a sidewall;  
ensure that all exterior sidewall clearance requirements for  
the termination, shown in Figure 49 on page 27, are being  
maintained. These clearances and those cited by local and  
national codes must be maintained.  
4 INCH CONCENTRIC TERMINATION  
FLAT ROOF CLEARANCE  
6. When installing multiple concentric terminations vertically  
through a roof or horizontally through a sidewall ensure the  
required clearances between terminations and groupings of  
multiple terminations are maintained. See pages 27 and 27  
for more information.  
figure 24  
7. Cut a 5 inch (13 cm) diameter hole for 4 inch concentric  
terminations or 7 inch (18 cm) diameter hole for 6 inch  
concentric terminations where they will pass through the wall  
or roof.  
note: Beware of concealed wiring and piping when cutting  
through the wall or roof.  
CONCENTRIC TERMINATION(S)  
MUST BE A MINIMUM OF 10 FEET  
(3 m) AWAY FROM ANY PARAPET,  
VERTICAL WALL OR  
8. When installing multiple concentric terminations vertically  
through the roof in the same location the termination caps  
for all concentric terminations must be at the same height  
measured from ground. See multiple Concentric Termination  
Arrangements on page 27.  
STRUCTURE.  
9. Determine if the concentric termination will need to be  
shortened or lengthened to accommodate required  
clearances or to ensure all vent caps are at the same height  
when installing multiple terminations vertically through the  
roof in the same location.  
See Figure 26 on page 27 and Figure 29 on page 27 for the  
maximum and minimum lengths allowed for the 4 inch and 6  
inch concentric terminations.  
When extending the length of a concentric termination  
do not use couplings. The use of couplings will restrict  
flow through the termination and may cause improper  
combustion. The termination’s intake air and vent pipes must  
be replaced with longer sections of the same pipe material  
when extending the length of the termination.  
6 INCH CONCENTRIC TERMINATION  
FLAT ROOF CLEARANCE  
Use only SDr-26 pipe to extend the 4 inch concentric  
figure 25  
27  
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9. return to Direct Vent installation on page 28 to complete  
the installation of the intake air and vent piping between the  
concentric termination and the water heater.  
4 inch concentric termination installation  
INTAKE AIR CONNECTION  
3 INCH PVC  
INTAKE AIR PIPE  
VENT PIPE  
3” x 3” x 4”  
Y FITTING  
VENT  
MAINTAIN 12” (30 cm)  
18” (45 cm) FOR CANADA  
MINIMUM CLEARANCE  
ABOVE HIGHEST ANTICIPATED  
SNOW LEVEL. MAXIMUM OF  
24” (60 cm) ABOVE ROOF.  
VENT CONNECTION - 3 INCH PVC  
VENT CAP  
COMBUSTION  
AIR  
VENT PIPE IS 2 1/2 INCH SDR-26 PIPE  
SUPPLIED LENGTH 37 INCHES (94 cm)  
MAXIMUM ALLOWABLE LENGTH 73 INCHES (185 cm)  
MINIMUM ALLOWABLE LENGTH 25 INCHES (64 cm)  
ROOF FLASHING  
(field supplied)  
INTAKE AIR PIPE IS 4 INCH SDR-26 PIPE  
SUPPLIED LENGTH 24 INCHES (60 cm)  
MAXIMUM ALLOWABLE LENGTH 60 INCHES (152 cm)  
MINIMUM ALLOWABLE LENGTH 12 INCHES (30 cm)  
STRAP  
(field supplied)  
INTAKE AIR PIPE  
Y FITTING ASSEMBLY  
NOTE: SECURING STRAP  
MUST BE FIELD INSTALLED  
TO PREVENT MOVEMENT  
OF TERMINATION KIT  
VENT CAP  
VENT PIPE ASSEMBLY  
VENT  
PIPE  
INTAKE  
AIR PIPE  
4 INCH CONCENTRIC TERMINATION KIT  
FOUR PIECE KIT - FIELD ASSEMBLY REQUIRED  
4 INCH CONCENTRIC TERMINATION  
VERTICAL INSTALLATION  
figure 26  
figure 27  
Assemble and install the 4 inch concentric termination. refer to  
Figure 26, Figure 27 and Figure 28 for these instructions:  
1. Cement the y fitting to the larger diameter intake air pipe.  
2. Slide the intake air pipe and y fitting assembly from inside the  
building through the hole cut for the termination in the roof  
or sidewall. Ensure no foreign materials such as insulation  
accumulate inside the assembly.  
NOTE: SECURING STRAP MUST BE  
FIELD INSTALLED TO PREVENT  
MOVEMENT OF TERMINATION KIT  
IN SIDEWALL.  
COMBUSTION  
AIR  
3. Secure the intake air y fitting assembly using field supplied  
metal strapping or equivalent support materials.  
STRAP  
(field supplied)  
VENT  
PIPE  
4. On installations installed through the roof slide a field supplied  
plumbing boot or roof flashing over the intake air y fitting  
assembly and secure it to the roof.  
VENT  
5. Seal around the plumbing boot or roof flashing.  
6. Cement the vent cap onto the vent pipe. Alternately a field-  
supplied stainless steel screw may be used to secure the 2  
components together when field disassembly is desired for  
cleaning. A pilot hole must be drilled for the screw to prevent  
damage/cracking of the vent cap and/or vent pipe.  
1 INCH  
MAXIMUM  
INTAKE  
AIR PIPE  
7. install the vent cap/vent pipe assembly into the intake air y  
fitting assembly, Ensure small diameter vent pipe is cemented  
and bottomed in the y fitting.  
4 INCH CONCENTRIC TERMINATION  
SIDEWALL INSTALLATION  
8. Connect the intake air and vent piping from the water heater  
to the 4 inch concentric termination using field supplied 4” x  
3” reducer couplings as needed.  
figure 28  
28  
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11. Push the vent cap/vent pipe assembly into the intake air y  
fitting assembly until the vent cap seats properly on the large  
diameter intake air pipe. Ensure the vent pipe is cemented  
to the no stop-lip reducer bushing previously installed in  
the y fitting. Secure the vent cap to intake air pipe with field  
supplied stainless steel screws. install the screws through  
the pre-drilled holes in the vent cap brackets. Pilot holes for  
the screws must be drilled in the intake air pipe to prevent  
damage/cracking.  
6 inch concentric termination installation  
6” x 4” STANDARD  
REDUCER BUSHING  
INTAKE AIR CONNECTION  
6” or 4” PVC  
INTAKE AIR PIPE  
6” x 6” x 6”  
Y FITTING  
VENT TERMINAL  
WITH SCREEN  
VENT PIPE  
VENT  
MAINTAIN 12” (30 cm)  
18” (45 cm) FOR CANADA  
MINIMUM CLEARANCE  
VENT  
CONNECTION  
4” PVC  
6” x 4” NO STOP-LIP  
REDUCER BUSHING  
VENT CAP  
STAINLESS STEEL  
ABOVE HIGHEST ANTICIPATED  
SNOW LEVEL. MAXIMUM OF  
24” (60 cm) ABOVE ROOF.  
VENT PIPE IS 4 INCH SCHEDULE 40 PVC  
SUPPLIED LENGTH 46 1/2 INCHES (118 cm)  
MAXIMUM ALLOWABLE LENGTH 66 1/2 INCHES (169 cm)  
MINIMUM ALLOWABLE LENGTH 33 1/8 INCHES (84 cm)  
COMBUSTION  
AIR  
INTAKE AIR PIPE IS 6 INCH SCHEDULE 40 PVC  
SUPPLIED LENGTH 25 3/8 INCHES (64 cm)  
MAXIMUM ALLOWABLE LENGTH 45 3/8 INCHES (115 cm)  
MINIMUM ALLOWABLE LENGTH 12 INCHES (30 cm)  
ROOF FLASHING  
(field supplied)  
INTAKE AIR PIPE  
Y FITTING ASSEMBLY  
STRAP  
(field supplied)  
INTAKE  
AIR PIPE  
NOTE: SECURING STRAP  
MUST BE FIELD INSTALLED  
TO PREVENT MOVEMENT  
OF TERMINATION KIT  
VENT CAP  
VENT PIPE ASSEMBLY  
VENT  
PIPE  
6 INCH CONCENTRIC TERMINATION KIT  
SEVEN PIECE KIT - FIELD ASSEMBLY REQUIRED  
figure 29  
6 INCH CONCENTRIC TERMINATION  
VERTICAL INSTALLATION  
Assemble and install the 6 inch concentric termination. refer to  
Figure 29, Figure 30 and Figure 31 for these instructions:  
1. Cement the y fitting to the larger diameter intake air pipe.  
figure 30  
2. Cement the 6” x 4” no stop-lip reducer bushing into the  
straight (vent) end of the y fitting.  
NOTE: SECURING STRAP MUST BE  
FIELD INSTALLED TO PREVENT  
MOVEMENT OF TERMINATION KIT  
IN SIDEWALL.  
3. if the intake air piping being installed is 4 inch pipe, cement  
the 6” x 4” standard reducer bushing into the angle (intake  
air) end of the y fitting as shown in Figure 29.  
COMBUSTION  
AIR  
STRAP  
(field supplied)  
VENT  
PIPE  
4. if the intake air piping being installed is 6 inch pipe discard  
the 6” x 4” standard reducer bushing. The 6 inch intake air  
piping will connect directly to the angle end of the y fitting.  
VENT  
5. Slide the intake air y fitting assembly from inside the building  
through the hole cut for the termination in the roof or sidewall.  
Ensure no foreign materials such as insulation accumulate  
inside the assembly.  
INTAKE  
AIR PIPE  
6. Secure the intake air y fitting assembly using field supplied  
metal strapping or equivalent support materials.  
1 INCH  
MAXIMUM  
7. On installations installed through the roof slide a field supplied  
plumbing boot or roof flashing over the intake air y fitting  
assembly and secure it to the roof.  
6 INCH CONCENTRIC TERMINATION  
SIDEWALL INSTALLATION  
8. Seal around the plumbing boot or roof flashing.  
9. Slide the steel vent cap onto the 4 inch vent pipe and cement  
the vent terminal to the end of the vent pipe.  
figure 31  
12. Connect the intake air and vent piping from the water heater  
to the 6 inch concentric termination. Use field supplied 4 inch  
couplings or 6” x 4” reducer couplings as needed.  
10. Slide the vent cap back up the vent pipe until it touches the  
vent terminal. Secure the vent cap to the vent pipe using field  
supplied stainless steel screws. Pilot holes must be drilled  
for the screws to prevent damage/cracking of the vent pipe.  
Apply water proof silicone sealant between the vent cap and  
the terminal.  
13. return to Direct Vent installation on page 29 to complete  
the installation of the intake air and vent piping between the  
concentric termination and the water heater.  
29  
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multiple concentric termination clearances  
four concentric terminations  
When installing multiple concentric terminations vertically through 1. When installing four concentric terminations through a roof or  
a roof or horizontally through a sidewall ensure the required  
clearances (separation) between terminations are maintained.  
Ensure multiple terminations are arranged or grouped as  
required.  
through a sidewall in close proximity they may be arranged  
into stacked rows of two as shown in Figure 34 or lateral rows  
of two as shown in Figure 35.  
2. Four is the maximum number of concentric terminations that  
may be installed in a group where all terminations are in close  
proximity as shown in Figure 34.  
note: These clearances must be maintained to prevent the  
recirculation of vent (exhaust) gases to the intake air. Clearances  
are measured between the edges of the concentric termination  
caps.  
A
When installing multiple concentric terminations through a roof  
or through a sidewall the clearances shown in Figure 32 must  
be maintained.  
CONCENTRIC  
TERMINATION  
CAPS END VIEW  
A
See multiple Concentric Termination Arrangements on page 30.  
close proximity & standard clearance  
1. The clearance between multiple termination caps must be 0  
inches (touching) to a maximum of 2 inches (5 cm), dimension  
A - Figure 32, when installing concentric terminations in close  
proximity. See Figure 37 on page 30.  
A = 0 - 2 INCHES (0 - 5 cm)  
CLOSE PROXIMITY  
FOUR CONCENTRIC TERMINATIONS  
(THROUGH A ROOF OR SIDEWALL)  
2. The clearance between multiple termination caps must be  
increased to a minimum of 24 inches (61 cm), dimension B -  
Figure 32, when installation in close proximity (above) is not  
possible. This is the standard clearance.  
Figure 34  
A
B
A
CONCENTRIC  
TERMINATION CAPS  
END VIEW  
A
B
CONCENTRIC  
TERMINATION  
CAPS END VIEW  
OR  
CLOSE PROXIMITY  
A = 0 - 2 INCHES (0 - 5 cm)  
STANDARD CLEARANCE  
B = 24 INCHES (61 cm)  
OR GREATER  
A = 0 - 2 INCHES (0 - 5 cm) B = 24 INCHES (61 cm)  
CLOSE PROXIMITY OR GREATER  
FOUR CONCENTRIC TERMINATIONS  
TWO CONCENTRIC TERMINATIONS  
(THROUGH A ROOF OR SIDEWALL)  
(THROUGH A ROOF OR SIDEWALL)  
Figure 35  
figure 32  
groups of terminations  
three concentric terminations  
1. When installing multiple groups of concentric terminations  
through a roof or through a sidewall in close proximity they  
can be installed into stacked groups of four as shown in  
Figure 36. Lateral groups of four as shown in Figure 35 may  
be a more convenient installation arrangement for multiple  
groups depending on available space.  
1. When installing three concentric terminations through a roof  
or through a sidewall the third termination may be installed in  
close proximity as indicated by dimension A in Figure 33.  
2. if close proximity installation of the third termination is not  
possible the third termination may be installed as indicated  
by dimension B in Figure 33.  
CONCENTRIC  
TERMINATION  
CAPS END VIEW  
CONCENTRIC  
A
B
A
B
TERMINATION  
CAPS END VIEW  
A
A
THIRD  
TERMINATION  
A = 0 - 2 INCHES (0 - 5 cm)  
CLOSE PROXIMITY  
B = 24 INCHES (61 cm)  
OR GREATER BETWEEN  
GROUPS OF FOUR  
A = 0 - 2 INCHES (0 - 5 cm) B = 24 INCHES (61 cm)  
CLOSE PROXIMITY OR GREATER  
THREE CONCENTRIC TERMINATIONS  
EIGHT CONCENTRIC TERMINATIONS  
(THROUGH A ROOF OR SIDEWALL)  
(THROUGH A ROOF OR SIDEWALL)  
Figure 36  
Figure 33  
30  
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multiple concentric termination arrangements  
four concentric terminations  
The illustrations on this page show some of the installation Four concentric terminations may be installed in close proximity  
arrangements for multiple concentric terminations that are as shown in Figure 38. See Figure 34 and Figure 35 on page 31  
allowed.  
fordetailedinformationonclearancesandadditionalarrangement  
options.  
See multiple Concentric Termination Clearances on page 31 for  
detailed information on clearances and additional arrangement  
options.  
SIDEWALL  
note: When multiple concentric terminations are installed  
through a roof in the same location all termination caps must be  
at the same height measured from the ground.  
two concentric terminations  
Two concentric terminations may be installed in close proximity  
as shown in Figure 37 or with standard clearances when this  
arrangement is not possible. See Figure 32 on page 31 for  
detailed information on clearances. See Figure 33 on page 31  
when installing three concentric terminations.  
SIDEWALL  
ROOF  
figure 38  
eight concentric terminations  
ROOF  
Eight concentric terminations may be installed in two stacked  
groups of four, in close proximity, as shown in Figure 39. See  
Figure 36 on page 31 for detailed information on clearances.  
Lateral groups of four as shown in Figure 35 on page 31 may be  
a more convenient installation arrangement for multiple groups  
depending on available space.  
SIDEWALL  
figure 37  
ROOF  
figure 39  
31  
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Venting arrangements  
power Vent Vertical  
power Vent horizontal  
figure 40  
figure 41  
direct Vent Vertical  
direct Vent horizontal  
figure 42  
figure 43  
32  
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Venting arrangements  
direct Vent Vertical Vent horizontal intake  
direct Vent horizontal Vent Vertical intake  
figure 44  
figure 45  
direct Vent Vertical concentric  
direct Vent horizontal concentric  
figure 46  
figure 47  
33  
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termination clearances sidewall power Vent  
POWER VENT  
(using room air for combustion)  
EXTERIOR CLEARANCES FOR SIDEWALL VENT TERMINATION  
G
V
H
D
A
E
v
L
B
v
B
B
B
V
C
B
D
E
X
I
F
E
D
CLOSED  
E
X
I
OPERABL  
F
V
M
V
V
X
CLOSED  
V
E
X
OPERABL  
V
F
B
K
J
A
VENT TERMINAL  
AIR SUPPLY INLET  
AREA WHERE TERMINAL IS NOT PERMITTED  
V
X
figure 48  
Vent terminal clearances for “Power Vent” installations. Power Vent configurations use room air for combustion.  
1
2
1
2
canadian installations  
us installations  
canadian installations  
us installations  
Clearance to each side  
of center line extended  
above meter/regulator  
assembly  
3 feet (91 cm) within a  
height 15 feet (4.5 m)  
above the meter/regulator  
Clearance above grade,  
veranda, porch, deck or 12 inches (30 cm)  
balcony  
3 feet (91 cm) within a height 15 feet  
(4.5 m) above the meter/  
regulator assembly  
12 inches (30 cm)  
a
b
h
i
assembly*  
6 inches (15 cm) for appliances up to  
10,000 Btu/hr (3 kW), 12 inches (30  
cm) for appliances between 10,000  
4 feet (1.2 m) below  
or to side of opening;  
Btu/hr (3 kW) and 100,000 Btu/hr (30 1 foot (30 cm) above  
kW), 36 inches (91 cm) for appliances opening  
above 100,000 Btu/hr (30 kW)  
Clearance to window  
or door that may be  
opened  
Clearance to service  
regulator vent outlet  
3 feet (91 cm)  
3 feet (91 cm)*  
6 inches (15 cm) for appliances up  
to 10,000 Btu/hr (3 kW), 12 inches  
(30 cm) for appliances between  
10,000 Btu/hr (3 kW) and 100,000  
Btu/hr (30kW), 36 inches (91cm)  
for appliances above 100,000 Btu/  
hr (30 kW)  
Clearance to a non  
mechanical air supply  
inlet into building or  
combustion air inlet to  
any other appliance  
4 feet (1.2 m) below or to  
side of opening; 1 foot  
(30 cm) above opening.  
Clearance to  
permanently closed  
window  
12 inches (30 cm)*  
12 inches (30 cm)*  
c
j
Vertical clearance to  
ventilated soffit located  
above the terminal  
within a horizontal  
distance of 2 feet (61  
cm) from the center line  
of the terminal  
3 feet (91 cm) above if  
within  
10 feet (3 m) horizontally  
Clearance to a  
mechanical air supply  
inlet  
12 inches (30 cm)*  
12 inches (30 cm)*  
12 inches (30 cm)*  
12 inches (30 cm)*  
6 feet (1.83 m)  
7 feet (2.13 m)†  
d
e
k
Clearance above paved  
sidewalk or paved  
driveway located on  
public property  
Clearance to  
unventilated soffit  
7 feet (2.13 m)  
l
Clearance under  
veranda, porch, deck, or 12 inches (30 cm) ‡  
balcony  
Clearance to outside  
corner  
2 feet (60 cm)*  
2 feet (60 cm)*  
12 inches (30 cm) ‡  
f
m
Clearance to inside  
corner  
18 inches (45 cm)*  
18 inches (45 cm)*  
g
1 in accordance with the current CSA B149.1, Natural Gas and Propane installation Code.  
2 in accordance with the current ANSi Z223.1/NFPA 54, National Fuel Gas Code.  
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings.  
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.  
* Clearance in accordance with local installation codes and the requirements of the gas supplier and the manufacturer’s installation instructions.  
34  
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termination clearances sidewall direct Vent  
DIRECT VENT  
(using outdoor air for combustion)  
EXTERIOR CLEARANCES FOR SIDEWALL VENT TERMINATION  
G
V
H
D
A
E
v
L
B
v
B
B
B
V
C
B
D
E
X
I
F
E
D
CLOSED  
E
X
I
OPERABL  
F
V
M
V
V
X
CLOSED  
V
E
X
OPERABL  
V
F
B
K
J
A
VENT TERMINAL  
AIR SUPPLY INLET  
AREA WHERE TERMINAL IS NOT PERMITTED  
V
X
figure 49  
Vent terminal clearances for “Direct Vent” installations. Direct Vent configurations use outdoor air for combustion.  
1
2
1
2
canadian installations  
us installations  
canadian installations  
us installations  
Clearance to each side  
of center line extended  
above meter/regulator  
assembly  
Clearance above grade,  
veranda, porch, deck or 12 inches (30 cm)  
balcony  
3 feet (91 cm) within a height 15  
feet (4.5 m) above the meter/  
regulator assembly  
3 feet (91 cm) within a height  
15 feet (4.5 m) above the  
meter/regulator assembly*  
12 inches (30 cm)  
a
b
h
i
6 inches (15 cm)  
for appliances up to  
10,000 Btu/hr (3 kW),  
9 inches (23 cm) for  
appliances between  
10,000 Btu/hr (3 kW)  
and 50,000 Btu/hr (15  
kW), 12 inches (30 cm)  
for appliances above  
50,000 Btu/hr (15 kW)  
6 inches (15 cm) for appliances  
up to 10,000 Btu/hr (3 kW), 12  
inches (30 cm) for appliances  
between 10,000 Btu/hr (3 kW)  
and 100,000 Btu/hr (30 kW), 36  
inches (91 cm) for appliances  
above 100,000 Btu/hr (30 kW)  
Clearance to window or  
door that may be opened  
Clearance to service  
regulator vent outlet  
3 feet (91 cm)  
3 feet (91 cm)*  
6 inches (15 cm) for  
6 inches (15 cm) for appliances up  
to 10,000 Btu/hr (3 kW), 12 inches  
(30 cm) for appliances between  
10,000 Btu/hr (3 kW) and 100,000  
appliances up to 10,000  
Btu/hr (3 kW), 9 inches (23  
cm) for appliances between  
10,000 Btu/hr (3 kW) and  
50,000 Btu/hr (15 kW), 12  
inches (30 cm) for appliances  
above 50,000 Btu/hr (15 kW)  
Clearance to a non  
mechanical air supply  
inlet into building or  
Clearance to  
permanently closed  
window  
6 inches (15 cm)*  
6 inches (15 cm)*  
c
j
combustion air inlet to Btu/hr (30 kW), 36 inches (91 cm)  
any other appliance  
for appliances above 100,000 Btu/  
hr (30 kW)  
Vertical clearance to  
ventilated soffit located  
above the terminal within  
a horizontal distance of  
2 feet (61 cm) from the  
center line of the terminal  
Clearance to a  
mechanical air supply  
inlet  
3 feet (91 cm) above if within  
10 feet (3 m) horizontally  
12 inches (30 cm)*  
12 inches (30 cm)*  
12 inches (30 cm)*  
12 inches (30 cm)*  
6 feet (1.83 m)  
d
e
k
Clearance above  
Clearance to unventilated  
soffit  
paved sidewalk or  
paved driveway located  
on public property  
7 feet (2.13 m)†  
7 feet (2.13 m)†*  
l
Clearance under  
veranda, porch, deck,  
or balcony  
Clearance to outside  
corner  
2 feet (60 cm)*  
2 feet (60 cm)*  
12 inches (30 cm) ‡  
12 inches (30 cm) ‡*  
f
m
Clearance to inside  
corner  
18 inches (45 cm)*  
18 inches (45 cm)*  
g
1 in accordance with the current CSA B149.1, Natural Gas and Propane installation Code.  
2 in accordance with the current ANSi Z223.1/NFPA 54, National Fuel Gas Code.  
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings.  
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.  
* Clearance in accordance with local installation codes and the requirements of the gas supplier and the manufacturer’s installation instructions.  
35  
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water heater installation  
than 1/2 inch PVC in size.  
condensate drain installation  
3. do not remove, modify or alter the factory condensate  
installation must conform with these instructions and local  
building codes.  
trap.  
installation instructions  
Condensate neutralizer kits are available. Contact your distributor  
or Service Agency.  
1. Ensure the water heater’s on/off switch is in the “off”  
position.  
Field supplied materials required for installation include:  
• Approved PVC cement and PVC primer.  
2. install a 1/2 inch PVC condensate drain line between the  
condensate drain connection on the Condensate Drain Trap  
and a suitable building drain, see Figure 50 and Figure 51.  
• 1/2 inch PVC pipe - minimum length to equal the distance  
between the water heater and a suitable building drain.  
3. Terminate the condensate drain piping with an elbow above  
the drain. Ensure that any discharge will exit the condensate  
drain line no more than 6 inches (15.2 cm) above a suitable  
building drain, or external to the building, see Figure 50.  
• 1/2 inch PVC fittings (elbows and couplings) necessary to  
install a condensate drain line between the Condensate  
Drain Trap Assembly and a suitable building drain.  
• Floor mounted standoffs to brace the drain line.  
note: in cold climates it is recommended the condensate  
drain be terminated at a suitable drain inside the building.  
installation notes  
1. The condensate drains from the water heater’s covered by  
this instruction have PH levels between 4.3 and 5.0. install  
a commercially available neutralizing kit if required by local  
codes. Lower PH levels are acidic. Do not connect a metal  
condensate drain line, such as copper pipe, to the water  
heater for this reason.  
4. Ensure the condensate drain line is not elevated above the  
condensate drain connection on the trap, see Figure 51.  
5. Brace the condensate drain line with floor mounted standoffs  
every three feet.  
6. Ensure the condensate drains freely during start up, see  
Start Up on page 36.  
2. The field installed condensate drain line must not be less  
CONDENSATE DRAIN  
LINE - FIELD INSTALLED  
EXHAUST (VENT)  
ELBOW  
CLEANOUT PLUG SHOULD  
FACE TOWARDS THE FRONT  
DRAIN LINE TO  
TERMINATE NO  
MORE THAN 6  
INCHES (15.2 cm)  
ABOVE DRAIN  
OF THE WATER HEATER FOR  
SERVICE ACCESS  
FACTORY INSTALLED  
CONDENSATE TRAP  
BUILDING  
DRAIN  
figure 50  
PVC PIPE NIPPLE  
½” NPT  
PVC BUSHING  
1 ½” SLIP x ½” SLIP  
½” PVC 90° ELBOW  
CONDENSATE DRAIN  
CONNECTION. FIELD  
INSTALLED DRAIN  
PVC TEE FITTING  
1 ½” SLIP x 1 ½” SLIP x ½” NPT  
LINE CONNECTS HERE  
PVC BUSHING  
1 ½” SLIP x 1 ¼” NPT  
½” PVC PIPE NIPPLE  
PVC PIPE PLUG  
1 ¼” NPT  
½” PVC 90°  
STREET ELBOW  
CLEANOUT PIPE  
PLUG SHOULD  
BE ORIENTED TO  
THE FRONT OF THE  
WATER HEATER FOR  
SERVICE ACCESS  
CONDENSATE TRAP DETAIL  
figure 51  
36  
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gas line siZing  
supply gas line installation  
do not use flexible gas piping.  
Contact your local gas utility company to ensure that adequate  
gas service is available and to review applicable installation minimum required supply gas line sizes are shown in Table 5 on  
codes for your area.  
page 37. Depending on the developed equivalent length and/or  
the number of appliances connected to a common main, the size  
of supply gas lines may have to be increased.  
Be sure that the gas meter has sufficient capacity to supply the  
rated gas input of the water heater as well as the requirements  
of all other gas fired equipment supplied by the meter. if the  
gas meter is undersized, the gas company will have to install a  
properly sized gas meter.  
Size the supply/main gas line(s) in accordance with Table 8 or  
Table 9. The values given in Table 8 and Table 9 are for straight  
lengths of iron pipe at 0.5" W. C. (125 Pa) pressure drop, which  
is considered normal for low pressure systems. Note that fittings  
such as elbows and tees will add to the pipe pressure drop.  
supply gas line siZing u. s. units  
table 8  
Fire and Explosion Hazard  
Do not use water heater with any gas  
other than the gas shown on the rating  
label.  
Excessive gas pressure to gas valve can  
cause serious injury or death.  
Turn off gas lines during installation.  
Contact a qualified installer or service  
agency for installation and service.  
LENGTH  
IN  
NOrmAL irON PiPE SiZES (iNCHES)  
INPuT IN THOuSANDS bTu/HR  
FEET  
10  
1 1/4” 1 1/2”  
2”  
2 1/2”  
3”  
4”  
1400  
950  
770  
660  
580  
530  
490  
460  
430  
400  
360  
325  
300  
N/A  
2100  
1460  
1180  
990  
900  
810  
750  
690  
650  
620  
550  
500  
460  
430  
3960  
2750  
2200  
1900  
1680  
1520  
1400  
1300  
1220  
1150  
1020  
950  
6300 11000 23000  
20  
4360  
3520  
3000  
2650  
2400  
2250  
2050  
1950  
1850  
1650  
1500  
1370  
1280  
7700 15800  
6250 12800  
5300 10900  
30  
make sure gas supplied is same type listed on the water heater’s  
40  
rating label.  
50  
4750  
4300  
3900  
3700  
3450  
3250  
2950  
2650  
2450  
2280  
9700  
8800  
8100  
7500  
7200  
6700  
6000  
5500  
5000  
4600  
The water heaters covered in this manual are not intended for  
operation at higher than 10.0” W. C. (2.49 kPa) for natural gas and  
12.0” W. C. (2.99 kPa) for propane gas supply pressure, see Table  
4 on page 37. The water heaters covered in this manual require  
supply gas regulators to maintain required supply gas pressure.  
Exposure to higher gas supply pressure may cause damage to the  
gas controls which could result in fire or explosion. if overpressure  
has occurred such as through improper testing of gas lines or  
malfunction of the supply system the water heater’s gas valve  
must be checked for safe operation by a Qualified ServiceAgency.  
60  
70  
80  
90  
100  
125  
150  
175  
200  
850  
Ensure supply regulator vent lines and the safety vent valves are  
protected against blockage. These are components of the gas  
supply system, not the water heater. Vent blockage may occur  
during ice storms.  
800  
supply gas line siZing metric units  
itisimportanttoguardagainstgasvalvefoulingfromcontaminants  
in the gas ways. Such fouling may cause improper operation,  
fire or explosion. if copper supply lines are used they must be  
internally tinned and certified for gas service.  
table 9  
LENGTH  
IN  
NOrmAL irON PiPE SiZES (iNCHES)  
INPuT IN kW  
mETERS  
3.0  
1 1/4” 1 1/2”  
2”  
2 1/2”  
1845  
1277  
1031  
878  
3”  
4”  
410  
278  
225  
193  
170  
155  
143  
135  
126  
117  
105  
95  
615  
428  
346  
290  
264  
237  
220  
202  
190  
182  
161  
146  
135  
126  
1160  
805  
644  
556  
492  
445  
410  
381  
357  
337  
299  
278  
249  
234  
3221  
2255  
1830  
1552  
1391  
1259  
1142  
1083  
1010  
952  
6735  
4626  
3748  
3192  
2840  
2577  
2372  
2196  
2108  
1962  
1757  
1610  
1464  
1347  
REGULATED GAS  
SUPPLY LINE  
6.1  
MAIN GAS  
SHUTOFF VALVE  
9.1  
12.2  
15.2  
18.3  
21.3  
24.4  
27.4  
30.5  
38.1  
45.7  
53.3  
61.0  
TEE FITTING  
776  
SEDIMENT TRAP  
(DIRT LEG)  
703  
659  
PIPE CAP  
600  
571  
figure 52  
542  
Ensureallgaspipeiscleanontheinsidebeforeinstallation.Totrap  
any dirt or foreign material in the gas supply line a sediment trap  
(dirt leg) must be installed as shown in Figure 52. The sediment  
trap must be readily accessible and not subject to freezing  
conditions. install in accordance with the recommendations of  
the local gas utility company.  
483  
864  
439  
776  
88  
401  
717  
N/A  
375  
688  
37  
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gas line connection  
Any time work is done on the gas supply system perform a  
leak test to avoid the possibility of fire or explosion.  
1. The water heaters covered by this manual are shipped from  
the factory with a 1 1/4” supply gas connection except 500  
natural gas model, see Table 1 on page 38. Short pipe nipples  
and reducer couplings are factory installed to increase the  
size of the water heater’s 24 VAC Gas Valve inlet, see Figure  
53. Connect the supply gas line to the water heater's 24 VAC  
Gas Valve in accordance with all applicable local and national  
code requirements. do not use flexible gas piping.  
1. For test pressures exceeding 1/2 psi (3.45 kPa) disconnect  
the water heater and its main Gas Shutoff Valve from the  
gas supply piping system during testing, see Figure 52  
on page 38. The gas supply line must be capped when  
disconnected from the water heater.  
2. For test pressures of 1/2 psi (3.45 kpa) or less, the  
appliance need not be disconnected, but must be isolated  
from the supply gas line by closing the main Gas Shutoff  
Valve during testing.  
2. SUF 130 500 natural gas models require a 1 1/2” minimum supply  
gas line. All other water heaters covered by this manual require a  
1 1/4” minimum supply gas line. See Table 5 on page 38.  
3. Paint all supply gas line joints and connections upstream  
of the water heater with a rich soap and water solution  
to test for leaks. Bubbles indicate a gas leak. Do not use  
matches, candles, flame or other sources of ignition for  
this purpose.  
3. Apply thread sealing compounds (pipe dope/ Teflon tape)  
sparingly and only to the male threads of the pipe joints. Do  
not apply sealing compound to the first two threads. Use pipe  
dope or Teflon tape marked as being resistant to the action of  
liquid petroleum (LP/propane) gases.  
4. Use only a smooth jaw adjustable wrench (such as a monkey  
wrench) as a back up on the body of the 24 VAC Gas Valve  
when tightening the first pipe nipple into the body of the valve.  
do not use a standard pipe wrench (Stillson wrench) with  
metal tooth jaws as this may permanently damage the valve.  
4. repair any leaks before placing the water heater in  
operation.  
supply gas regulator installation  
The water heaters covered in this manual must have a supply  
gas regulator installed in the supply gas line connected to the  
water heater. See the installation requirements on page 38.  
5. Use a standard pipe wrench (Stillson wrench) as a back up  
on the first pipe nipple installed above when connecting other  
fittings and pipe in the supply gas line to prevent the 24 VAC  
Gas Valve on the water heater from twisting during installation.  
1. A supply gas regulator shall be installed for each water  
heater on multiple water heater installations.  
6. To prevent damage, care must be taken not to apply too much  
torque when connecting the supply gas line to the water heater.  
2. Supply gas regulators must be rated at or above the input  
Btu/hr rating of the water heater they supply.  
7. install a sediment trap (dirt leg) as shown in Figure 52 on page 38.  
8. Install a main Gas Shutoff valve in the supply gas line as  
3. Supplygasregulatorsshallhaveinletandoutletconnections  
not less than the minimum supply gas line size for the  
water heater they supply. See Table 5 on page 38.  
shown in Figure 52 on page 38.  
note: Should overheating occur or the gas supply fail to shut  
off, turn off the main Gas Shutoff valve to the water heater.  
The maxitrol 325-7L supply gas regulator or equivalent is  
gas line leak testing  
recommended.  
4. Supply gas regulator(s) shall be installed no closer than 3  
feet (1 meter) and no farther than 10 feet (3 meters) from  
the supply gas connection on the water heater.  
Fire and Explosion Hazard  
Use joint compound or Teflon tape  
compatible with propane gas.  
Leak test before placing the  
water heater in operation.  
Disconnect gas piping and main  
gas shutoff valve before leak  
testing.  
Install sediment trap in  
accordance with NFPA 54.  
38  
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(iE: relay coil) to this circuit. This will damage the CCB circuit  
board and is not covered under the limited warranty.  
electrical wiring  
AllelectricalworkmustbeinstalledinaccordancewiththeNational  
Electrical Code, ANSi/NFPA 70 or the Canadian Electrical Code,  
CSA C22.1 and local requirements.  
connecting an external supervisory control  
The enable/disable circuit is accessed from the CCB’s J6 plug  
inside the CCB enclosure, see Figure 3 on page 39 to locate the  
CCB enclosure. From the factory there is a short (black) jumper  
wire installed between pins 8 and 11 of the J6 plug, see Figure  
61 on page 39 to locate the J6 plug.  
When installed, the water heater must be electrically grounded  
in accordance with local codes or, in the absence of local codes,  
with the National Electrical Code, ANSi/NFPA 70 or the Canadian  
Electrical Code, CSA C22.1.  
install field wiring to the enable/disable circuit:  
if any of the original wire as supplied with the water heater must  
be replaced, it must be replaced with 105°C rated wiring or its  
equivalent, except in the burner housing. in this case use 200°C  
rated wire must be used.  
1. Turn off power at the water heater’s on/off switch and the  
breaker that supplies power to the appliance.  
2. Locate the CCB enclosure.  
power supply connections  
3. remove the screws from the CCB enclosure cover and  
carefully open the CCB enclosure. Note how strain relief for  
the wiring is provided between the cover and enclosure along  
one edge.  
read the requirements for the Power Supply on page 39 before  
connecting power.  
correct polarity:  
4. Activate the enable/disable circuit; locate the S1 dipswitch on  
the CCB, see Figure 61 on page 39.  
The water heater’s control system is polarity sensitive and  
will lock out and disable heating operation if the polarity of the  
power supply is reversed. The control system will display the  
“AC reversed” Fault message on the LCD. The 120 VAC hot  
wire from the power supply must connect to the black wire in the  
junction box and the 120 VAC neutral wire must connect to the  
white wire in the junction box for correct polarity.  
Toggle S1 dipswitch #2 to the open position.  
Toggle S1 dipswitch #3 to the open position.  
5. Locate the black jumper wire between pin 8 and 11 on the  
CCB J6 plug, see Figure 61 on page 39 and Figure 62 on  
page 39.  
Power supply connections must be made as follows:  
6. Cut the black jumper wire in the middle.  
1. Ensure the power supply is turned off at the breaker or  
disconnect switch.  
7. Strip approximately 1/2 inch of insulation from the two ends  
of the black jumper wire.  
2. remove the junction box cover. See Figure 3 on page 39 for  
8. Using wire nuts connect two field supplied control wires to  
the two ends of the black jumper wire. Wrap electrical tape  
around the wire nut connections.  
junction box location.  
3. Connect the 120 VAC hot wire from the power supply to the  
black wire in the junction box on top of the water heater with a  
properly sized wire nut. Wrap electrical tape around the wire  
nut and wire end. See wiring diagrams Figure 62 on page 39  
and Figure 63 on page 39.  
9. Thread the control wires out of the CCB enclosure with the  
other wiring and carefully replace the CCB enclosure cover.  
Ensure all wiring is routed through the indented area provided  
for strain relief. Ensure no wiring is being pinched.  
4. Connect the 120 VAC neutral wire from the power supply to  
the white wire in the junction box. Wrap electrical tape around  
the wire nut and wire end. See wiring diagrams Figure 62 on  
page 39 and Figure 63 on page 39.  
10. reinstall the CCB enclosure cover screws and tighten.  
11. route the control wires inside the junction box on the top  
of the water heater, see Figure 3 on page 39 to locate the  
junction box. Use an available knock-out to route the wires  
inside the junction box.  
5. Connect the ground wire from the power supply to the  
grounding lug inside the junction box. See wiring diagrams  
Figure 62 on page 39 and Figure 63 on page 39.  
12. install field supplied control wiring and conduit as required  
by national and local codes between the water heater’s  
junction box and the external supervisory control. Connect  
the wiring from the external control to the control wires inside  
the junction box using wire nuts and electrical tape.  
6. replace the junction box cover when connections are  
complete.  
note: Do not apply power to the water heater before installation  
is complete and the water heater is filled with water.  
13. Connect the control wiring to a set of dry contacts on the  
external control. Follow the control manufacturers instructions  
for making connections.  
enable/disable circuit  
The water heaters covered in this manual are equipped with  
an enable/disable circuit for use with field supplied external 14. restore power to the water heater.  
supervisory controls such as time clocks or building Building  
note: Whenever the external control opens the set of dry  
management Systems. The enable/disable circuit may be used  
to disable heating operation during periods when the building is  
unoccupied or there is no demand for hot water.  
contacts used, heating operation will be disabled. Whenever  
the external control closes the set of dry contacts used, heating  
operation will be enabled. A diagonal line and circle appears  
To use the enable/disable circuit it must first be activated by over the thermometer icon on the control system’s display when  
configuring the S1 dipswitch on the water heater’s CCB (central heating operation is disabled. See the Status icons descriptions  
control board), see Figure 61 on page 39. Field supplied wiring is in Table 11 on page 39.  
then installed between the water heater’s CCB and a set of “dry  
contacts” (no voltage or load) on the field supplied external control.  
note: Ensure the water heater is protected from freezing  
temperatures when heating operation is disabled. Damage to  
note: The water heater’s enable/disable circuit is a switching the water heater caused by freezing temperatures is not covered  
circuit only: Do not apply external voltage or connect any load under the limited warranty.  
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water line connections  
t&p ValVe discharge pipe  
The water piping installation must conform to these instructions  
and to all local and national code authority having jurisdiction.  
Good practice requires that all heavy piping be supported.  
Explosion Hazard  
read and observe all requirements in the following sections  
before installation of the water piping begins:  
Temperature-Pressure Relief Valve  
must comply with ANSI Z21.22-  
CSA 4.4 and ASME code.  
1. mixing Valves on page 40.  
2. Dishwashing machines on page 40.  
3. Temperature-Pressure relief Valve on page 40.  
4. Closed Systems and Thermal Expansion on page 40.  
Properly sized temperature-  
pressure relief valve must be  
installed in opening provided.  
5. For multiple water heater installations see Water Piping  
Diagrams beginning on page 40.  
Can result in overheating and  
excessive tank pressure.  
water piping diagrams  
This manual provides detailed water piping diagrams for typical  
methods of application for the water heaters, see Water Piping  
Diagrams beginning 40.  
Can cause serious injury or death.  
The water heater may be installed by itself, or with a separate  
storage tank. When used with a separate storage tank, the  
circulation may be either by gravity or by means of circulating  
pump. When a circulating pump is used, it is important to note  
that the flow rate should be slow so that there will be a minimum  
of turbulence inside the water heater storage tank.  
This water heater is provided with a properly rated/sized and  
certified combination temperature - pressure (T&P) relief valve  
by the manufacturer. See Temperature-Pressure relief Valve on  
page 40 for information on replacement and other requirements.  
CAUTION  
Adjust flow by throttling a full port ball valve installed in the  
circulating line on the outlet side of the pump. Never throttle flow  
on the suction side of a pump. See the Water Piping Diagrams  
beginning on page 40.  
Water Damage Hazard  
Temperature-Pressure Relief Valve discharge  
pipe must terminate at adequate drain.  
note: in addition to the factory installed Temperature-Pressure  
relief Valve (T&P valve) on the water heater, each remote  
storage tank that may be installed and piped to a water heating  
appliance must also have its own properly sized, rated and  
approved Temperature-Pressure relief Valve installed.  
install a discharge pipe between theT&Pvalve discharge opening  
and a suitable floor drain. Do not connect discharge piping  
directly to the drain unless a 6” (15.2 cm) air gap is provided.  
To prevent bodily injury, hazard to life, or property damage, the  
relief valve must be allowed to discharge water in adequate  
quantities should circumstances demand. if the discharge pipe is  
not connected to a drain or other suitable means, the water flow  
may cause property damage.  
Call the toll free technical support phone number listed on the  
back cover of this manual for further assistance in sizing a T&P  
valve for remote storage tanks.  
thermometers (not supplied)  
Thermometers are installed in the water piping system as a  
means of detecting the temperature of the hot water supply at  
critical points in the system. Field supplied thermometers should  
be obtained and installed. See Water Piping Diagrams on page  
40.  
t&p Valve discharge pipe requirements:  
Shall not be smaller in size than the outlet pipe size of the  
valve, or have any reducing couplings or other restrictions.  
water (potable) heating and space heating  
• Shall not be plugged or blocked.  
• Shall not be exposed to freezing temperatures.  
• Shall be of material listed for hot water distribution.  
1. All water piping components connected to the water heater  
that are for space heating applications shall be suitable for  
use with potable water.  
• Shall be installed so as to allow complete drainage of both  
the Temperature-Pressure relief Valve and the discharge  
pipe.  
2. Toxic chemicals, such as those used for boiler treatment,  
must NEVEr be introduced into this system.  
must terminate a maximum of six inches above a floor  
drain or external to the building. in cold climates, it is  
recommended that the discharge pipe be terminated at an  
adequate drain inside the building.  
3. The water heaters covered in this manual may never be  
connected to any existing heating system or component(s)  
previously used with non-potable water heating appliance.  
4. When the system requires water for space heating that  
exceed safe temperatures at domestic water fixtures a mixing  
valve must be installed, see mixing Valves on page 40.  
• Shall not have any valve or other obstruction between the  
relief valve and the drain.  
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temperature regulation  
Setting the Operating Set Point at 120°F (49°C) will reduce the  
risk of scalds. Some States require settings at specific lower  
temperatures.  
high temperature limit control (eco)  
This water heater is equipped with an ECO (energy cut off) non  
adjustable high temperature limit switch. The ECO is a normally  
closed switch that opens (activates) on a rise in temperature.  
table 10  
The ECO is located inside the Upper Temperature Probe (two  
red wires), see Figure 3 on page 41 for location. The ECO  
switch contacts will open when the water temperature reaches  
approximately 202°F (94°C) and close at approximately 140°F  
(49°C).  
Time to Produce 2nd & 3rd  
Water Temperature  
Degree Burns on Adult Skin  
180°F (82°C)  
170°F (77°C)  
160°F (71°C)  
150°F (66°C)  
140°F (60°C)  
130°F (54°C)  
120°F (49°C)  
Nearly instantaneous  
Nearly instantaneous  
About 1/2 second  
if the ECO activates (contacts open) due to abnormally high  
water temperatures in the storage tank the control system will  
immediately de-energize the 24 VAC Gas Valve and end the  
current heating cycle. The control system will "lock out" disabling  
further heating operation. The control system will display the  
"Energy Cut Out (ECO)" Fault message on the LCD screen.  
it is important that a Qualified Service Agent be contacted to  
determine the reason for the ECO activation before resetting the  
ECO. Once the reason has been determined and corrected the  
ECO can be reset as follows:  
About 1-1/2 seconds  
Less than 5 seconds  
About 30 seconds  
more than 5 minutes  
The water heaters covered in this manual are equipped with  
an electronic control system to regulate the water temperature  
inside the storage tank. The control system senses temperature  
from two factory installed temperature probes, one installed in  
the top of the storage tank and one installed near the bottom,  
See Figure 3 on page 41 and Figure 4 on page 41 for location.  
Should the ECO activate, the water temperature must drop below  
140°F (49°C) before the control system can be reset. Once the  
water temperature has cooled below this point the power supply  
to the water heater must be turned off and on again to reset the  
control system.  
The “Operating Set Point” is adjusted to regulate water  
temperature inside the storage tank. This is an adjustable user  
setting in the control system’s “Temperatures menu.” This and  
all control system menus are accessed through the Uim (user  
interface module) located on the front of the water heater, see  
Figure 54.  
thermostat control  
Water temperature over 125°F (52°C)  
can cause severe burns instantly  
resulting in severe injury or death.  
The Operating Set Point is adjustable from 90°F (42°C) to 180°F  
(82°C). The factory setting is 120°F (49°C). See Operating Set  
Point And Differential Adjustment on page 41 for instructions on  
how to adjust the Operating Set Point and other user settings.  
Children, the elderly and the  
physically or mentally disabled are at  
highest risk for scald injury.  
Set the Operating Set Point at the lowest setting which produces  
an acceptable hot water supply. This will always provide the most  
energy efficient operation.  
Feel water before bathing or  
showering.  
high temperature applications  
Temperature limiting devices such as  
mixing valves must be installed  
when required by codes and to  
ensure safe temperatures at fixtures.  
Higher operating temperatures cause more wear on all water  
heaters and will decrease the life span of the appliance. Consider  
installing a small booster water heater for high temperature  
applications, such as commercial dishwashers, to raise the outlet  
temperature from the larger primary water heater to the desired  
point of use temperature.  
Hot water temperatures required for automatic dishwasher and  
laundry use can cause scald burns resulting in serious personal  
injury and/or death. Table 10 shows the approximate time-to-  
burn relationship for normal adult skin.  
Contact your local distributor or call the technical support phone  
number listed on the back cover of this manual for further  
technical assistance.  
The temperature at which injury occurs varies with the person’s  
age and duration of exposure. The slower response time of  
children, the elderly or disabled persons increases the hazards  
to them. if anyone using hot water provided by the water heater  
being installed fits into one of these groups or if there is a local  
code or state law requiring a certain water temperature at the  
point of use, then special precautions must be taken.  
MANUFACTURER / MODEL INFORMATION  
Tank Temperature  
103°F  
120°F  
UP  
DN  
Operating Set Point  
Status: Heating  
OFF  
GAS  
in addition to using the lowest possible temperature setting that  
satisfies the demand of the application a mixing valve can be  
installed at the water heater (see Figure 8 on page 41) or at the  
hot water taps to further reduce system water temperature.  
O
N
MENU  
HELP  
Never allow small children to use a hot water tap or draw their own  
bath water. Never leave a child or disabled person unattended in  
a bathtub or shower.  
The water heater should be located in an area where the general  
public does not have access to set temperatures.  
figure 54  
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control system operation  
or cancel new user settings. The operational buttons are  
oVerView  
multifunctional, their current function is defined by the text  
that appears directly above each button on the LCD screen.  
The water heaters covered in this manual are equipped with an  
electronic control system that regulates water temperature inside  
the storage tank. Heating cycles and ignition are managed by  
the control system. The ECO (energy cut out), flame sensor,  
pressure switches and temperature probes are monitored by the  
control system. The Combustion Blower, igniter, 24 VAC Gas  
Valve and anode rods are all powered by the control system.  
the desktop screen  
During normal operation the control system will display the  
"Desktop" screen on the LCD which is the default screen. The  
control system will return to the Desktop screen when there are  
no active Fault or Alert conditions or when there has been no  
user input for several minutes.  
The main components of the control system are a Uim (user  
interface module) and a CCB (central control board). The Uim  
is located on the top front side of the water heater. The CCB is  
mounted on top of the water heater inside a protective enclosure.  
See Features And Components on page 42 for location of these  
and all water heater components.  
manufacturer and water heater model information is  
displayed in Title Bar at the top of the Desktop screen.  
menu titles are displayed in the Title Bar when navigating  
the control system menus.  
• The first temperature shown on the Desktop screen, Tank  
Temperature, is the temperature of the water inside the  
water heater's storage tank.  
control system naVigation  
• The second temperature shown on the Desktop screen  
is the Operating Set Point. The Operating Set Point is the  
temperature at which the control system will maintain the  
water inside the storage tank.  
All operational information and user settings are displayed and  
accessed from the Uim. The Uim houses the control system's  
LCD (liquid crystal display) and five snap acting (momentary)  
user input buttons; an up, down and three (3) multi functional  
operational buttons below the LCD, see Figure 55.  
• Beneath the Operating Set Point is the "Status" line. The  
Status line shows the current operational state of the  
control system in real time, see Table 12 on page 42 for a  
description of the various operational states.  
user input buttons  
• The up and down buttons are used to navigate menus and  
adjust user settings.  
• The Desktop screen also displays animated "Status icons"  
to convey operational information, see Table 11 on page 42  
for descriptions of the Status icons.  
• The operational buttons are used to enter/exit menus,  
select menu items, activate adjustment modes and confirm  
UIM (user interface module)  
Desktop Screen Shown  
LCD Screen  
Information  
Display  
Title Bar  
MANUFACTURER / MODEL INFORMATION  
Tank Temperature  
103°F  
120°F  
UP  
DN  
Operating Set Point  
Status: Heating  
Status Icons  
OFF  
GAS  
O
N
Up & Down buttons:  
navigate menus,  
adjust user settings  
MENU  
HELP  
3 Operational buttons:  
enter/exit menus,  
select menu items,  
activate adjustment modes,  
confirm/cancel changes.  
Operational buttons are multi functional. Their current function is defined by  
the text that appears directly above each button on the LCD screen.  
figure 55  
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status icons  
The Status icons are displayed on the Desktop screen and convey operational and diagnostic information. The icons are described  
in the table below. See Figure 55 on page 43 and the Sequence Of Operation on page 43.  
table 11  
icon  
description  
Water temperature in the tank has fallen. Shaded area of the animated thermometer icon will rise and fall in response to  
water temperature in the storage tank as sensed from the Upper and Lower Temperature Probes. See Figure 3 on page 43  
and Figure 4 on page 43 for location of Temperature Probes.  
Water temperature in the tank has reached the Operating Set Point. The control system enters the Standby mode.  
The control is unable to initiate a heating cycle. This will happen whenever a Fault condition is detected by the control system  
or when the Enable/Disable circuit is an open circuit. For more information see Enable/Disable Circuit on page 43.  
The Combustion Blower is being energized.  
The Blower Prover pressure switch contacts have closed. The check mark icon is visual confirmation of contact closure. See  
Figure 3 on page 43 for Blower Prover Switch location.  
The Hot Surface igniter is being energized. See Figure 2 on page 43 for Hot Surface igniter location.  
The igniter has been energized and the control system has sensed the required minimum igniter current. The check mark  
icon is visual confirmation of minimum igniter current. See the Sequence Of Operation on page 43 for minimum current (AC  
amps) information.  
The 24 VAC Gas Valve is being energized.  
OFF  
GAS  
O
N
The control system has sensed flame at the main Burner from the flame sensor. See the Sequence Of Operation Flow Chart  
on page 43 and Figure 2 on page 43.  
The control system has declared a Fault condition and must be inspected/serviced by a Qualified Service Agent. Fault  
message details can be viewed in the Current Fault menu. Heating operation is disabled (lock out) until the condition that  
caused the Fault is corrected. Power to the water heater must be cycled off and on to reset the control system.  
note: Cycling power will not reset the control system if the condition that caused the Fault has not been corrected.  
The control system has declared an Alert condition and must be inspected/serviced by a Qualified Service Agent. The water  
heater will continue to operate during an Alert condition.  
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operating states  
The current operational state of the water heater is displayed on the Desktop screen as the "Status." The common operational states  
are described in the table below. See Figure 55 on page 44 and the Sequence Of Operation on page 44.  
table 12  
state  
description  
Standby  
The water heater is not in an active heating cycle. iE: the Tank Temperature is at or above the Operating Set Point.  
The control system is conducting a diagnostic check at the beginning of a heating cycle.  
input Verification  
Short Cycle Delay The control system is waiting for a pre-defined time period to expire before initiating a heating cycle. This prevents "short-  
cycling" which can greatly accelerate wear on components such as the Hot Surface igniter and Combustion Blower.  
note: if the control system is in this operational state increase the Differential setting in the Temperatures menu to lengthen  
heating cycles.  
Pre-Purge  
The Combustion Blower is energized to flush residual flue gases from the combustion chamber prior to ignition.  
The Hot Surface igniter is energized and is currently warming up to ensure proper ignition.  
See the Sequence Of Operation on page 44 for minimum current (AC amps) information.  
The 24 VAC Gas Valve is energized and opens to allow fuel gas to flow to the main Burner.  
Igniter Warm up  
ignition Activation  
ignition Verification The control system is monitoring the flame sensor for the required minimum flame sensing current.  
See the Sequence Of Operation on page 44 for minimum flame sensing current (DC micro amps) information.  
Inter-Purge  
Heating  
The Combustion Blower is energized to flush residual fuel gas from the combustion chamber after a failed ignition attempt.  
ignition was successful, flame sensing current has been established. The water in the storage tank is being heated.  
Post-Purge  
The Combustion Blower is energized to flush residual flue gases from the combustion chamber at the end of a heating  
cycle.  
Fault  
The control system has detected a Fault condition. Heating operation is disabled until the Fault condition is corrected. Power  
to the water heater must be cycled off and on to reset the control system.  
note: Cycling power will not reset the control system if the condition that caused the Fault has not been corrected.  
control system menus  
From the Desktop screen pressing the Operational directly below "menu" on the LCD will display the "main menu" this is where all  
control system menus are located. The table below describes the control system menus.  
table 13  
menu  
description  
Temperatures  
Heater Status  
most commonly accessed menu. Contains the Operating Set Point and Differential user settings.  
This menus displays the current state of all pressure switches and the ECO (open/closed). The on/off status of the  
Combustion Blower, gas valve, igniter, flame sensor and other monitored water heater components are displayed in  
this menu.  
Display Settings  
Temperature units (°F or °C), the LCD appearance (brightness/contrast) and backlight delay user adjustable settings  
are located in this menu.  
Heater Information  
Elapsed time of operation, total heating cycle time, heating cycle count, heating on time along with Uim and CCB  
software revisions can be viewed in this menu.  
Current Fault  
Displays any current Alert or Fault messages.  
Fault History  
This control system menu retains a list of the last nine (9) Fault and Alert messages with a time stamp. The newest  
event will replace the oldest.  
Fault Occurrence  
This control system menu retains a running total of how many times each Fault condition has occurred since the water  
heater was first installed.  
restore Factory Defaults This control system feature allows the user to restore control system user settings to their factory default settings.  
Display Settings preferences ArE NOT changed when factory defaults are restored.  
Help Screens  
Text based operational and user information explaining how to change user settings, navigate the control system menus  
and icon descriptions.  
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user settings & control system menus  
temperatures menu  
operating set point and differential adjustment  
The Operating Set Point is adjustable from 90°F (42°C) to 180°F (82°C). The factory setting is 120°F (49°C). The Differential is  
adjustable from 2° to 20°. The factory setting is 8°. These user settings are accessed from the Temperatures menu. The following  
instructions will explain how to adjust these settings and navigate the control system menus.  
When the water temperature sensed by the control system from the two (upper and lower) Temperature Probes reaches the Operating  
Set Point the control system will end the heating cycle. A heating cycle will be activated again when the sensed water temperature  
drops below the Operating Set Point minus the Differential setting.  
note: Lower Differential settings may cause excessive heating cycles (short-cycling) which can cause premature failure of  
components such as the Hot Surface igniter. Set the Differential at the highest setting which produces an acceptable hot water  
supply. Set the Operating Set Point to the lowest setting which produces an acceptable hot water supply for most efficient use.  
description/action  
display  
From the Desktop screen, press the Operational Button under  
mENU. The "main menu" screen will be displayed.  
MANUFACTURER / MODEL INFORMATION  
Tank Temperature  
120°F  
120°F  
Operating Set Point  
Status: Standby  
MENU  
HELP  
The main menu is where all control system menus are listed,  
see Table 13 on page 45 for a complete list and description of  
control system menus. Use the Up and Down Buttons to view  
all control system menus from the main menu.  
Main Menu  
Temperatures  
Heater Status  
Display Settings  
Heater Information  
Current Fault  
With Temperatures menu selected (highlighted in black) in  
the main menu screen, press the Operational Button under  
“SELECT” to enter the Temperatures menu.  
if the Temperatures menu is not selected use the Up and Down  
Buttons to select this menu item.  
SELECT  
BACK  
HELP  
With the Operating Set Point selected in the Temperatures  
menu, press the Operational Button underneath “CHANGE” to  
activate the adjustment mode for this menu item.  
Temperatures  
Operating Set Point  
Differential  
Tank Temperature  
Upper Temperature  
Lower Temperature  
(Heater Regulated to Tank)  
Upper Probe Offset  
120°F  
8°F  
120°F  
122°F  
118°F  
if Operating Set Point is not selected use the Up and Down  
Buttons to select this menu item.  
note: Higher Temperature settings increase wear and  
operating costs. Set the Operating Set Point to the lowest  
setting which produces an acceptable hot water supply. This  
will always provide the most energy efficient operation and  
longer life.  
0°F  
CHANGE  
BACK  
HELP  
With the adjustment mode for the Operating Set Point activated  
the selection bar will change from a black fill to a black outline.  
Temperatures  
Operating Set Point  
Differential  
Tank Temperature  
Upper Temperature  
Lower Temperature  
(Heater Regulated to Tank)  
Upper Probe Offset  
140°F  
8°F  
120°F  
122°F  
118°F  
Use the Up and Down Buttons to change the current setting.  
Press the Operational Button under "UPDATE" to save the  
new setting. Press the Operational Button under "CANCEL" to  
discard changes and return to the previously saved setting.  
0°F  
note: Use this same procedure to change the Differential  
setting and other adjustable user settings in the control system  
menus.  
UPDATE  
CANCEL  
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temperatures menu (cont)  
description/action  
display  
tank temperature - non adjustable - control system  
sensed temperature (averaged from upper and lower  
temperature probes).  
Top of menu  
Temperatures  
Operating Set Point  
140°F  
8°F  
upper temperature - non adjustable - control system  
sensed temperature from the Upper Temperature Probe.  
Differential  
Tank Temperature  
Upper Temperature  
Lower Temperature  
(Heater Regulated to Tank)  
Upper Probe Offset  
120°F  
122°F  
118°F  
lower temperature - non adjustable - control system  
sensed temperature from the Lower Temperature Probe.  
(heater regulated to tank) - non adjustable -  
configuration information.  
0°F  
upper probe & lower probe offset - adjustable user  
setting, range -5° to +5° (factory setting 0°).  
CHANGE  
BACK  
HELP  
note: These settings should only be used if the hot water  
supply temperature varies greatly from the Operating Set  
Point setting.  
bottom of menu  
Temperatures  
The Upper and Lower Probe Offsets are used to calibrate  
control system temperature sensing. This can improve the  
precision of temperature control in the storage tank and at  
points of use. This feature can also be used to compensate  
for building recirculation loops (hot water returning to the  
storage tank) that may cause the heating cycles to terminate  
prematurely.  
Differential  
8°F  
120°F  
122°F  
118°F  
Tank Temperature  
Upper Temperature  
Lower Temperature  
(Heater Regulated to Tank)  
Upper Probe Offset  
Lower Probe Offset  
0°F  
0°F  
Example: if the current sensed temperature from a  
temperature probe is 120°F (49°C) and the Offset setting for  
that probe is adjusted to a value other than 0°, the control  
system would calibrate or “offset” the sensed temperature  
from the probe and the averaged tank temperature. Heating  
cycles would be activated and deactivated based on the  
calibrated (offset) temperature.  
CHANGE  
BACK  
HELP  
These settings are adjusted in the same way described for  
the Operating Set Point And Differential Adjustment on page  
46.  
heater status menu  
description/action  
display  
Select Heater Status from the main menu and press the  
Operational Button under "SELECT" to enter this menu. This  
menu contains non adjustable operational information. Use the  
Up & Down Buttons to navigate the menu.  
Top of menu  
Heater Status  
Status  
Standby  
Closed  
Closed  
Closed  
Closed  
Open  
ECO Contact  
Low Gas PS  
status - displays the current Operating State, see Table 12  
on page 46.  
Blocked Inlet PS  
Blocked Outlet PS  
Blower Prover PS  
Blower On  
eco contact, low gas ps, blocked inlet ps, blocked  
outlet ps, blower prover ps - displays the current state  
of the switch contacts; open or closed.  
No  
blower on, igniter on, gas Valve on - displays whether  
or not the control system is currently energizing these water  
heater components; yes = energized, no = de-energized.  
BACK  
HELP  
igniter current - displays whether or not the control  
system has detected the required minimum current, see  
Sequence Of Operation on page 46.  
bottom of menu  
Heater Status  
flame detected - displays whether or not the control  
system has detected main Burner flame during ignition from  
the flame sensor.  
Blower On  
Igniter On  
No  
No  
No  
No  
No  
No  
3
Igniter Current  
Gas Valve On  
Flame Detected  
External input enable - displays whether or not the S1  
dipswitches have been configured to activate the enable/  
disable circuit, see Enable/Disable Circuit on page 46.  
External Input Enable  
Ignition Trials  
ignition trials - displays whether or not the S1 dipswitches  
have been configured to allow 1 or 3 trials for ignition  
before declaring an "ignition Failure" Fault condition, see  
the CCB - Central Control Board Layout on page 46.  
BACK  
HELP  
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display settings  
description/action  
display  
Select Display Settings from the main menu and press the  
Operational Button under "SELECT" to enter this menu. This  
menu contains adjustable display options for viewing information  
on the Uim’s LCD screen. Use the Up & Down Buttons to  
navigate the menu.  
Display Settings  
Temperature Units  
Backlight Delay  
Contrast  
°F  
30s  
60%  
temperature units - Adjustable user setting that changes  
temperature units display to Celsius °C or Fahrenheit °F.  
backlight delay - Adjustable user setting that determines  
how long the Uim’s LCD backlight remains illuminated after  
a key has been pressed. Available settings are; Always Off,  
10, 30 or 60 seconds and Always On.  
CHANGE  
BACK  
HELP  
contrast - Adjustable user setting to adjust the Uim’s LCD  
screen contrast between text and background.  
note: These settings are adjusted in the same way  
described for the Operating Set Point And Differential  
Adjustment on page 47.  
heater information  
description/action  
display  
Select Heater information from the main menu and press the  
Operational Button under "SELECT" to enter this menu. This  
menu contains non adjustable operational information.  
Heater Information  
Elapsed Time  
10 day 0 hrs 0 mins  
elapsed time - Total accumulated time the control system  
(water heater) has been energized.  
Burner On Time  
5 hrs 22 mins  
00000035  
X.XX  
burner on time - Total accumulated time the control  
system has been in the heating operating state; burner run  
time.  
Cycle Count  
CCB Version  
UIM Version  
cycle count - Total accumulated count of heating cycles.  
ccb Version - Software version for central control board.  
uim Version - Software version for user interface module.  
X.XX  
CHANGE  
BACK  
HELP  
note: Historical data is stored in the CCB's memory. if this  
CCB is replaced during servicing the historical data on the  
CCB being replaced will be lost. The data stored in the new  
circuit board will no longer reflect the entire history of the  
water heater.  
The Elapsed Time, Burner On Time and Cycle Count indicate  
age, usage and wear.  
if the Cycle Count per day is high (divide cycle count by  
days to determine cycles per day) or the cycle duration is  
short (determine burner on time total minutes, divide burner  
on time total minutes by cycle count) consider rasing the  
Differential setting to avoid short cycling and excessive  
component wear, see Operating Set Point And Differential  
Adjustment on page 47.  
This historical data can also be used to assist facilities  
managers in forecasting planned replacement of equipment  
to help avoid lengthy and costly hot water supply  
interruptions.  
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current fault  
description/action  
display  
Select Current Fault from the main menu and press the  
Operational Button under "SELECT" to enter this menu. This  
menu contains non adjustable operational information. Use the  
Up & Down Buttons to navigate the menu.  
Blocked Exhaust  
Fault occurred 2 mins ago  
This menu contains the current Fault or Alert error message.  
The time the Fault or Alert message occurred appears directly  
below. A brief description of what causes the particular Fault or  
Alert condition appears below that. Pressing the Operational  
Button under "ADVANCED" will give more detailed service  
information and a list of possible causes for the Fault or Alert  
condition. See Fault And Alert messages on page 48 for more  
detailed information and diagnostic procedures.  
The exhaust is blocked or  
restricted. Ensure  
condensate hose is draining.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
CHANGE  
BACK  
ADVANCED  
if there is no Fault or Alert condition active this menu will not  
contain any information, "(none)" will be shown next to Current  
Fault in the main menu.  
fault history  
description/action  
display  
Select Fault History from the main menu and press the  
Operational Button under "SELECT" to enter this menu. This  
menu contains non adjustable operational information. Use the  
Up & Down Buttons to navigate the menu.  
Fault History  
1:  
2:  
3:  
4:  
Blocked Air Intake (A7)  
51 mins ago  
Blocked Exhaust (A8)  
54 mins ago  
This menu contains a list of the last nine (9) Fault and Alert  
messages with a time stamp. The newest event will replace the  
oldest.  
Low Gas Pressure (A6)  
57 mins ago  
Press the Operational Button under "ViEW" to view details for  
each Fault or Alert message stored.  
Blower Prover Failure (AC)  
VIEW  
BACK  
HELP  
fault occurrence  
description/action  
display  
Select Fault Occurrence from the main menu and press the  
Operational Button under "SELECT" to enter this menu. This  
menu contains non adjustable operational information. Use the  
Up & Down Buttons to navigate the menu.  
Fault Occurrence  
Ignition Failure  
ECO  
Low Gas Pressure  
Blocked Intake Air  
Blocked Exhaust  
Thermostat Input 4  
Blower Prover  
10  
0
10  
0
This menu contains a running total of how many times each  
Fault condition has occurred since the water heater was first  
installed.  
0
note: Historical data is stored in the CCB's memory. if this CCB  
is replaced during servicing the historical data on the CCB being  
replaced will be lost. The data stored in the new circuit board will  
no longer reflect the entire history of the water heater.  
0
3
BACK  
HELP  
restore factory defaults  
description/action  
display  
Select restore Factory Defaults from the main menu and press  
the Operational Button under "SELECT" to enter this menu.  
Restore Factory Defaults  
To restore the adjustable user settings to their factory default  
settings press the Operational Button underneath “yES.” The  
display will show text confirming the factory default settings  
have been restored.  
Are you sure you want to  
restore the system to factory  
defaults?  
Press the Operational Button underneath “BACK” to exit the  
restore Factory Defaults menu.  
YES  
NO  
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serVice contact information  
The control system has a discrete menu that installing contractors and/or service agents can access to enter contact information for  
their customers. This contact information will be displayed with all Fault and Alert messages.  
description/action  
display  
From the Desktop Screen (see Figure 55 on page 49) press  
and hold down the middle (unmarked) Operational Button for 30  
seconds and then release it.  
Service Contact Information  
Show Contact Information  
No  
Change Contact Name  
Change Contact Phone  
Current Contact Info:  
This will launch a discrete menu where personalized contact  
information can be entered.  
Using the UP and DOWN buttons select (highlighted in black)  
the "Show Contact information" menu item.  
(000) 000-0000  
Access Code  
Press the Operational Button under "CHANGE" to activate the  
adjustment mode for this parameter.  
CHANGE  
BACK  
HELP  
With the adjustment mode for "Show Contact information"  
activated the selection bar will change from a black fill to a  
black outline.  
Service Contact Information  
Show Contact Information  
Change Contact Name  
Change Contact Phone  
Current Contact Info:  
Yes  
Use the Up and Down Buttons to change the setting from  
"No" to "yes" and press the Operational Button underneath  
"UPDATE" to save the new setting.  
(000) 000-0000  
Access Code  
note: The Access Code at the bottom of the Service Contact  
information screen is for manufacturing engineering purposes  
only. There are no user settings or information accessed  
through this menu item.  
UPDATE  
CANCEL  
Using the UP and DOWN buttons select (highlighted in black)  
the "Change Contact Name" menu item.  
Service Contact Information  
Show Contact Information  
Change Contact Name  
Change Contact Phone  
Current Contact Info:  
Yes  
Press the Operational Button under "SELECT" to open the  
Change Contact Name menu.  
(000) 000-0000  
Access Code  
SELECT  
BACK  
HELP  
Follow the on screen instructions to enter your name or the  
name of your company. There is a maximum of 20 character  
spaces for this purpose.  
Enter the service contact below:  
-
-
Use the > and < keys to move between  
characters. Use the UP and DOWN keys to  
change the character.  
When finished press the Operational Button "UPDATE" to save  
the new Contact Name. The control system will return to the  
discrete menu.  
NAME: _  
-
-
<
>
UPDATE  
Using the UP and DOWN buttons select (highlighted in  
black) the "Change Contact Phone" menu item and press the  
Operational Button under "SELECT".  
Service Contact Information  
Show Contact Information  
Change Contact Name  
Change Contact Phone  
Current Contact Info:  
YOUR COMPANY NAME HERE  
(123) 456-7890  
Yes  
Follow the on screen instructions to enter a new Contact Phone  
number and press the Operational Button under "UPDATE" to  
save the new phone number.  
When the new Contact Name and Contact Phone number  
have both been updated, press the Operational Button under  
"BACK" to return to the Desktop screen.  
Access Code  
BACK  
HELP  
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start up  
4. Check for gas leaks, see Gas Line Leak Testing on page 50,  
prior to start up  
and repair any leaks found.  
installation and start up of this water heater requires abilities  
and skills equivalent to that of a licensed tradesman in the field  
involved, see Qualifications on page 50.  
initial start up  
reQuired test eQuipment  
Do not place the water heater in operation if any part has been  
under water. immediately call a qualified service technician to  
inspect the water heater and to replace any part of the control  
system and any gas control which has been under water.  
• Two U-tube manometers, recommended ranges; 0-14” W.C.  
(0-3.5 kPa) and 0-35” W.C. (0-8.7 kPa) or pressure gauges.  
• Two digital manometers can be used in place of U-tube  
manometers or pressure gauges. recommended ranges;  
-14.00 to +14.00” W.C. (0-3.5 kPa) resolution 0.01” W.C.  
and 0-35” W.C. (0-8.7 kPa) resolution 0.10” W.C.  
Light the water heater in accordance with the Lighting and Operation  
instruction label on the water heater and in this manual on page 50.  
The water heaters covered by this manual are equipped with  
an electronic control system (see page 50) which automatically  
sequences the Combustion Blower, pre and post purging of the  
combustion chamber, the Hot Surface igniter, the 24 VAC Gas  
Valve, main Burner ignition, and flame sensing. The control  
system will lock out after three unsuccessful ignition attempts.  
note: All test equipment must be acclimated to ambient  
temperature before calibration and use.  
preparation  
1. Using the control system menus, change the Operating Set  
Point to the lowest temperature setting, see Operating Set  
Point And Differential Adjustment on page 50.  
Before attempting start up, thoroughly study and familiarize  
yourself with the exact Sequence Of Operation, see the written  
Sequence Of Operation on page 50 and the Sequence Of  
Operation Flow Chart on page 50.  
2. Turn the water heater’s on/off switch to the “off” position.  
3. Close the main Gas Shut Off Valve, see Figure 52 on page 50.  
4. Push in the gas control knob slightly and turn to the  
“off”position, see Figure 56 on page 51.  
Be certain that the water heater is full of water, that air is purged  
from the gas and water lines and that there are no leaks in the  
gas and water lines. Ensure all inlet water valves are open.  
5. Wait five (5) minutes for any residual gas to clear.  
filling the water heater  
6. Connect one manometer (higher range) to an available test  
port on the supply gas line at the water heater. There is a  
1/8" NPT Tee fitting and pipe nipple installed for the Low  
Gas Pressure switch on the inlet side of the 24 VAC Gas  
Valve with a 1/8" NPT plug for this purpose. For SUF 130 500  
natural gas model, connect the manometer to the supply gas  
pressure test port, Fig 57 on page 52.  
Follow these steps to fill the water heater prior to start up.  
1. Close the heater drain valve.  
2. Open a nearby hot water faucet to permit the air in the system  
to escape.  
3. Fully open the cold water inlet valve allowing the piping and  
water heater to fill with water.  
7. Connect one manometer (lower range) to the manifold gas  
pressure tap at the outlet of the 24 VAC Gas Valve, see  
Figure 56 on page 50 and Figure 57 on page 50 for location.  
4. Close the hot water faucet opened in Step 2 as water starts to flow.  
supply gas line purging  
8. Open the main Gas Shutoff Valve.  
9. measure and record the supply gas pressure, this is a “static”  
supply gas pressure reading; while the water heater is not  
firing. Adjust supply gas pressure as necessary, see Supply  
Gas Pressure Adjustment on page 50.  
Fire or Explosion Hazard  
Gas line purging is required with new piping or systems in  
which air has entered.  
lighting the water heater  
1. Push in the gas control knob slightly and turn to the “on”  
position, see Figure 56 on page 51.  
To avoid risk of fire or explosion purge discharge must not  
enter into confined areas or spaces where ignition can occur.  
2. Turn the water heater’s on/off switch to the “on” position.  
The area must be well ventilated and all sources of ignition  
must be deactivated or removed.  
3. Wait for the control system to complete its boot up sequence.  
The Desktop screen showing the current Operating Set  
Point and Tank Temperature will be displayed on the control  
system’s LCD when the boot up sequence is complete.  
Use only the gas shown on the water heater rating label.  
Keep ignition sources away from faucets after extended  
periods of non-use.  
4. Using the control system menus and Uim (user interface  
module), change the Operating Set Point to a setting higher  
than the current tank temperature displayed on the control  
system LCD plus the Differential setting to activate a call for  
heating. See Control System Operation on page 50.  
Read instruction manual before  
installing, using or servicing  
water heater.  
5. recordthemanifoldgaspressurewhenthe24VACGasValve  
is energized and the main Burner is ignited, the animated  
gas valve icon will be displayed on the Desktop screen of  
the control system’s LCD when the control system energizes  
the 24 VAC Gas Valve, a animated flame icon will appear  
when main Burner ignition is successful, see the Status icons  
descriptions in Table 11 on page 50.  
1. Close the main Gas Shutoff Valve, see Figure 52 on page 50.  
2. Purge all air from the supply gas line up to the water heater’s  
main Gas Shutoff Valve.  
3. When all air has been purged from the supply gas line, tighten  
all supply gas line connections.  
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6. Compare the actual manifold gas pressure reading recorded note: A pressure drop of more than 1.5” W. C. (0.37 kPa) when  
above to the required minimum/maximum values given the main Burner ignites is an indication of an inadequate supply  
in Table 4 on page 51. Adjust manifold gas pressure as of gas and can lead to ignition failure, rough starts and/or rough  
necessary, see the instructions that follow.  
operation. if a drop of more than 1.5” W. C. (0.37 kPa) in supply  
gas pressure occurs when the main Burner ignites, ensure the  
supply gas lines and regulator(s) are properly sized and installed.  
See the requirements for Supply Gas regulator and Supply Gas  
Line on page 51. See Supply Gas Line installation on page 51  
and Supply Gas regulator installation on page 51. Ensure all  
requirements and installation instructions are maintained.  
7. record the supply gas pressure when the 24 VAC Gas Valve  
is energized and the main Burner is ignited. This is a “dynamic”  
gas pressure reading; while the water heater is firing.  
8. Compare the actual supply gas pressure reading recorded  
above to the required minimum/maximum values given in  
Table 4 on page 51.Adjust supply gas pressure as necessary,  
see the instructions that follow.  
manifold gas pressure adjustment  
This "manifoldAdjustment" section does not apply to SUF 130 500  
Natural Gas 104 Series. The Dungs gas valve is of modulating,  
its offset and throttle settings are factory-preset.  
MANIFOLD GAS  
GAS CONTROL  
KNOB  
PRESSURE REGULATOR  
COVER SCREW  
HONEYWELL  
Fire and Explosion Hazard  
INLET  
OUTLET  
Under no circumstances should the  
input exceed the rate shown on the  
water heater’s rating label.  
ON  
Overfiring could result in fire or  
explosion.  
Gas and carbon monoxide detectors are  
available.  
MANIFOLD GAS  
PRESSURE TAP  
1/8’ NPT PLUG  
OFF  
ALL 300,000 & 400,000 BTU/HR MODELS AND 500,000 BTU/HR PROPANE MODELS  
24 VAC GAS VALVE TOP VIEW  
figure 56  
supply gas pressure adjustment  
Breathing Hazard - Carbon Monoxide Gas  
Under no circumstances should  
the input exceed the rate shown  
on the water heater’s rating label.  
Fire and Explosion Hazard  
Do not use water heater with any gas  
other than the gas shown on the rating  
label.  
Excessive gas pressure to gas valve can  
cause serious injury or death.  
Overfiring could result in damage to  
the water heater and sooting.  
Gas and carbon monoxide detectors  
are available.  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
Turn off gas lines during installation.  
Contact a qualified installer or service  
agency for installation and service.  
Ensure the "dynamic" supply gas pressure is above the minimum  
requirements in Table 4 on page 51 before any adjustments are  
made to the manifold gas pressure. Attempts to adjust manifold  
gas pressure during periods of low supply gas pressure could  
result in overfiring when the supply gas pressure returns to  
normal. See Supply Gas Pressure Adjustment on this page.  
Supply gas pressure shall be measured while the water heater is  
not firing (static pressure) AND while the water heater is firing at  
full capacity (dynamic pressure).  
if the supply gas pressure to the water heater is not between the  
required minimum and maximum values given in Table 4 on page  
51 adjust the supply gas regulator as necessary.Adjust the supply  
gas regulator(s) per the regulator manufacturer’s instructions to  
achieve the required “static” and “dynamic” supply gas pressure.  
if necessary, adjust the manifold gas pressure as follows:  
1. Follow the instructions for initial Start Up on page 51 to  
connect manometers to the supply and manifold gas pressure  
taps and to start the water heater.  
2. remove the manifold gas pressure regulator cover screw,  
multiple appliance installations:  
see Figure 56 on this page.  
in multiple water heater installations or in installations where  
the installed water heater(s) share a common gas supply main  
with other gas fired appliances; the supply gas pressures shall  
be measured at each water heater with all gas fired appliances  
connected to a common main firing at full capacity.  
3. Using a small flat tip screw driver turn the adjustment screw  
clockwise to increase manifold gas pressure and counter  
clockwise to decrease manifold gas pressure.  
note: Turn the manifold gas pressure adjustment screw  
in small increments (no more than 1/4 turn) and allow the  
manifold gas pressure to stabilize for several minutes before  
making further adjustments.  
Onmultiplewaterheaterinstallationsthesupplygaslineregulators  
shall be adjusted to provide gas pressure to each water heater  
within the minimum and maximum supply pressure requirements  
listed inTable 4 on page 51 with all gas fired appliances connected  
to a common gas main firing at full capacity.  
4. replace the gas pressure regulator cover screw.  
5. Cycle the burner on and off several times to check operation.  
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to turn off gas  
1. Change the Operating Set Point to the lowest temperature  
setting, see Operating Set Point And Differential Adjustment  
on page 52.  
2. When the water heater has completed its shut down sequence  
and enters the standby mode, turn the water heater’s on/off  
switch to the “off” position.  
3. Push in the gas control knob slightly and turn to the “off”  
position, see Figure 56 on page 52 and Figure 57 on this  
page.  
4. Close the main Gas Shutoff Valve, see Figure 52 on page  
52.  
high altitude installations  
Fire and Explosion Hazard  
Under no circumstances should the  
input exceed the rate shown on the  
water heater’s rating label.  
Overfiring could result in fire or  
explosion.  
figure 57  
checking the firing rate  
if firing rate adjustment is required follow these instructions to  
determine the actual firing rate of the water heater:  
Gas and carbon monoxide detectors are  
available.  
1. Ensure there are no other gas fired appliances connected to  
the gas meter firing during this test.  
2. Contact the gas supplier to determine the heating value, in  
Btu per cubic foot, of the gas supply.  
3. Connect a manometer to the manifold gas pressure tap.  
Follow the instructions for initial Start Up on page 52.  
Breathing Hazard - Carbon Monoxide Gas  
4. Start the water heater and ensure it is firing.  
Under no circumstances should  
the input exceed the rate shown  
on the water heater’s rating label.  
5. Check the manifold gas pressure, refer to Table 4 on page 52  
for correct pressure. See manifold Gas Pressure Adjustment  
on page 52 if adjustment is necessary.  
Overfiring could result in damage to  
the water heater and sooting.  
6. Locate the gas meter serving the water heater.  
7. Time how long (in seconds) it takes for one cubic foot of gas  
to be used while the water heater is firing with a stop watch.  
Gas and carbon monoxide detectors  
are available.  
8. Use the formula below to “clock” the gas meter and determine  
the actual firing rate of the water heater based on the heating  
value (Btu per cubic foot) of the gas supply:  
Breathing carbon monoxide can cause brain damage or  
death. Always read and understand instruction manual.  
3600  
T
x H = Btu/hr  
The water heaters covered by this manual are certified for use  
without modification for altitudes up to 10,000 feet.  
Example:  
most gas utility companies de-rate their gas for high altitudes,  
making it unnecessary to install high altitude orifices.  
3600  
12.6  
x 1050 = 300,000 Btu/hr (87.9 kW)  
For installations above 10,000 feet call the technical support  
phone number listed on the back cover of this manual for further  
technical assistance. Call the local gas or utility company to verify  
Btu per cubic foot content before calling for technical assistance  
and have that information available.  
• 3600 = seconds in one hour.  
• T = time, in seconds, to burn one cubic foot of gas.  
• H = heating value of gas in Btu per cubic foot.  
• Btu/hr = actual firing rate of the water heater.  
note: The actual firing rate of the water heater must not exceed  
the input rating on the water heater's rating label under any  
circumstances.  
note: 1050 Btu per cubic foot is a standard value for  
natural gas. Standard propane gas Btu content is 2500  
Btu per cubic foot. Btu values may change in certain  
areas and at high elevations. Check with the local gas  
utility company.  
note: Due to the input rating reduction at high altitudes, the  
output rating of the appliance is also reduced and should be  
compensated for in the sizing of the equipment for applications.  
52  
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lighting the water heater  
lighting & operation label  
The instruction label below is affixed to the water heater's covered by this manual at the factory and must be followed when lighting  
and operating the water heater.  
FOR YOUR SAFETY READ BEFORE OPERATING  
IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION  
MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.  
WARNING  
A. This appliance does not have a pilot. It is equipped with  
an ignition device which automatically lights the burner.  
Do not try to light the burner by hand.  
telephone. Follow the gas supplier’s instructions.  
If you cannot reach your gas supplier, call the fire  
department.  
B. BEFORE OPERATING smell all around the appliance area  
for gas. Be sure to smell next to the floor because some  
gas is heavier than air and will settle on the floor.  
C. Use only your hand to push in or turn the gas control  
knob. Never use tools. If the knob will not push in or  
turn by hand, don’t try to repair it, call a qualified service  
technician. Force or attempted repair may result in fire  
or explosion.  
“WHAT TO DO IF YOU SMELL GAS”  
Do not try to light any appliance.  
D. Do not use this appliance if any part has been under water.  
Immediately call a qualified service technician to inspect  
the appliance and to replace any part of the control system  
and any gas control which has been under water.  
Do not touch any electrical switch; do not use any telephone  
in your building.  
Immediately call your gas supplier from a neighbor’s  
OPERATING INSTRUCTIONS  
9. Set thermostat to desired setting.  
1.  
STOP! Read the safety information above on this  
label.  
10. If the appliance will not operate, follow the instructions  
To Turn Off Gas To Appliance” and call your service  
technician or gas supplier.  
2. Set thermostat to lowest setting.  
3. Turn off all electrical power to the appliance.  
4. This appliance is equipped with an ignition device which  
automatically lights the burner. Do not try to light the  
burner by hand.  
GAS  
CONTROL  
KNOB  
Honeywell  
5. Push in gas control knob slightly and turn clockwise  
to “OFF”.  
6. Wait five (5) minutes to clear out any gas. If you then  
smell gas,  
above on  
the next step.  
STOP! Follow “B” in the safety information  
this label. If you don’t smell gas, go on to  
ON  
7. Turn gas control knob counterclockwise  
to “ON”.  
OFF  
8. Turn on all electrical power to the appliance.  
TO TURN OFF GAS TO APPLIANCE  
1. Set the thermostat to lowest setting.  
2. Turn off all electrical power to the appliance if service is to be performed.  
3. Push in gas control knob slightly and turn clockwise to “OFF”. Do not force.  
53  
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troubleshooting  
seQuence of operation  
installation checklist  
read the Sequence of Operation below before attempting to  
The list below represents some of the most critical installation  
requirements that, when overlooked, often result in operational correct any operational problems. refer to the Features And  
problems, down time and needless parts replacement. This  
is not a complete list. Before performing any troubleshooting  
procedures use the list below to check for installation errors. Costs  
to correct installation errors are not covered under the limited  
warranty. Ensure all installation requirements and instructions in  
this manual have been maintained and followed.  
Components section beginning on page 54 for the location of  
various water heater components described below. See the  
Sequence Of Operation Flow Chart on page 54 also.  
1. When the control system is first powered, during boot up, it will  
display water heater model information during initialization.  
After a few moments the control system LCD which is part  
of the Uim (user interface module) will display the default  
screen known as the "Desktop" screen.  
water heater location  
1. Ensure proper clearances to combustibles are maintained  
and there is sufficient room to service the water heater. See  
Clearances on page 54.  
2. if the control system determines that the actual water  
temperature inside the tank is below the programmed  
Operating Set Point minus the Differential setting, a heating  
cycle is activated.  
2. Ensure the area is free of corrosive elements and flammable  
materials. See the instructions on page54.  
Venting  
3. The control system then performs selected diagnostic system  
checks. This includes confirming the low gas pressure,  
blocked exhaust, blocked intake and ECO (energy cut  
out) switch contacts are closed. The Blower Prover Switch  
contacts are confirmed open.  
3. Ensuretheintakeairand/orvent(exhaust)pipingisthecorrect  
size for the installed length. See Venting requirements on  
page 54.  
4. Ensure the maximum equivalent feet of pipe has not been  
exceeded for the intake air and/or vent pipe. See Table 7 on  
page 54.  
4. if all diagnostic checks are successfully passed, the control  
system energizes the Combustion Blower for pre-purge.  
5. The control system must confirm the Blower Prover Switch  
contacts close after the Combustion Blower is energized.  
5. Ensure the maximum number of elbows has not been  
exceeded in the intake air and/or vent pipe. See Venting  
requirements on page 54.  
6. if the Blower Prover Switch contacts are confirmed closed  
the control system energizes the Hot Surface igniter for the  
igniter warm-up period.  
6. Ensure the balance plate and intake air screen are removed  
from the intake air connection on the water heater when  
installing the water heater in a Direct Vent configuration. See  
Figure 17 on page 54.  
7. The control system monitors the igniter current and must  
sense a minimum of 2.0 AC amps for SUF 130 300 & 400  
models and 3.1 AC amps for SUF 130 500 models during the  
igniter warm up period (12-17 seconds).  
7. Ensure all exterior clearances for the intake air, vent and  
concentric terminations are maintained. See Vertical  
Termination installation on page 54, Sidewall Termination  
installationonpage54andConcentricTerminationinstallation  
on page 54. These clearances and those cited by local and  
national codes must be maintained.  
8. if igniter amperage is confirmed at or above the required  
minimum the control system energizes the 24 VAC Gas  
Valve allowing gas to flow to the main Burner.  
9. The control system de-energizes the Hot Surface igniter.  
gas supply and piping  
10. The control system monitors the flame sensor to confirm a  
flame is present at the main Burner. if a flame is not verified  
during the ignition trial period the control system will try for  
ignition up to two more times. if flame can not be verified after  
three trials for ignition, the control system will lock out and  
display the “ignition Failure” Fault message.  
8. Ensure a supply gas regulator has been installed for each  
water heater. See the requirements for a Supply Gas regulator  
on page 54 and Supply Gas regulator installation on page 54.  
9. Ensure the supply gas line to each water heater meets  
the minimum supply gas line size requirements. See the  
requirements for the Supply Gas Line on page 54 and the  
installation instructions on page 54 and 54.  
11. if a flame is verified, the control system will enter the  
heating mode where it will continue heating the water until  
the Operating Set Point is reached. At this point, the control  
system will de-energize the 24 VAC Gas Valve and enter the  
post-purge cycle (approximately 30 seconds).  
condensate drain  
10. Ensure the condensate drain is properly connected to the  
exhaust elbow on the water heater with a water trap to  
prevent vent gases from escaping into the installed space  
and draining freely to a suitable floor drain. See Figure 9 on  
page 54 and Condensate Drain installation on page 54.  
12. The Combustion Blower will run for the duration of the post-  
purge cycle to purge the water heater of all combustion  
gases. When the post-purge cycle is complete, the blower is  
de-energized and will coast to a stop.  
electrical connections  
11. Ensure the power supply connections to the water heater are  
polarity correct. See the requirements for the Power Supply  
on page 54 and Electrical Wiring on page 54.  
13. The control system now enters the standby mode while  
continuing to monitor the internal storage tank water  
temperature and the state of other system devices. if the  
tank temperature drops below the Operating Set Point minus  
the Differential setting, the control will automatically return to  
Step 2 and repeat the operating cycle.  
12. Ensure the water heater is properly grounded. Flame sensing  
requires an adequate earth ground. if the water heater is not  
properly grounded it will cause ignition Failure.  
54  
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seQuence of operation flow chart  
If tank temperature drops below Operating Set Point minus  
Differential setting a heating cycle is activated  
Control System performs diagnostic checks  
Normal State of all pressure switches and ECO are checked  
Blower Prover pressure switch verified open  
Control System Locks Out  
Displays Fault Msg  
NO  
All other pressure switches and ECO are verified closed  
Combustion Blower is energized  
Pre-Purge cycle  
Control System Locks Out  
“Blower Prover Open”  
Fault Msg is displayed  
Blower Prover switch contacts confirmed  
NO  
closed by control system  
Igniter is energized for warm up period  
Control System Locks Out  
“Low Igniter Current”  
Fault Msg is displayed  
Does Control System sense minimum  
Igniter amps?  
NO  
24 VAC Gas Valve is energized  
gas flows to Main Burner  
2.0 minimum AC amps  
300,000 & 400,000 Btu/hr Models  
Is flame sensed at the Main Burner?  
(control system monitors the flame sensor)  
3.1 minimum AC amps  
500,000 Btu/hr Models  
YES  
NO  
Water is heated to  
set point  
24 VAC Gas Valve  
de-energized  
24 VAC Gas Valve  
de-energized  
30 second  
Inter-Purge cycle  
30 second  
Post-Purge cycle  
Retries up to  
two more times  
Control System  
Locks Out  
“Ignition Failure”  
Fault Msg is  
displayed  
Water heater goes  
into standby mode  
figure 58  
55  
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• Excessive manifold gas pressure - see Table 4 on page 56  
and manifold Gas Pressure Adjustment on page 56.  
operational problems  
• Vent (exhaust) gas recirculation at the vent and intake air  
pipe terminations on Direct Vent installations - see Direct  
Vent installation on page 56.  
Read and understand this instruction  
• Excessive equivalent lengths of intake air and/or vent  
(exhaust) piping installed - see Venting requirements on  
page 56.  
manual and the safety messages  
herein before installing, operating or  
servicing this water heater.  
• Debris clogging/blocking the intake air screen(s) - see  
Figure 17 on page 56 and Figure 22 on page 56.  
Failure to follow these instructions and  
safety messages could result in death  
or serious injury.  
• Debris clogging/blocking the main Burner - see Figure 2 on  
page 56.  
This manual must remain with the  
water heater.  
momentary ignition  
This section of the manual is intended to be an aid in correcting  
common operational problems, it is not all inclusive. The installer  
may be able to observe and correct certain problems which  
might arise when the water heater is first put into operation or  
when it is re-fired after a prolonged shutdown. However, only  
qualified service agents, as defined in Qualifications on page 56,  
using appropriate test equipment, should perform any service  
procedures on the water heater.  
CAUTION  
Burn Hazard  
The combustion chamber and burner sleeve  
and housing become very hot during operation.  
Do not reach into the burner housing or  
combustion chamber if the water heater  
is still hot.  
note: Call the technical support phone number listed on the  
back cover of this manual for further technical assistance or to  
locate a qualified service agent in your area.  
Allow the water heater to cool and always use  
gloves when handling the main burner.  
installation errors  
Operational problems on new installations are often the result of  
installation requirements that have been overlooked rather than  
failed components. iE: A "Low Gas Pressure" Fault condition  
is most often caused by low supply gas pressure rather than a  
defective Low Gas Pressure switch. rough starting and rough  
operation are often caused by undersized supply gas lines and/  
or the absence of a supply gas regulator at the water heater.  
if the main Burner ignites momentarily but does not sustain  
ignition allow the water heater to try to ignite up to two more  
times until control system locks out and the ignition Failure Fault  
message is displayed on the control system's LCD. if the water  
heater is experiencing rough starts - see rough Starting, rough  
Operation on this page. For momentary ignition problems without  
rough starting check the following:  
Prior to performing any operational checks inspect the water  
heater installation to ensure all installation requirements and  
instructions have been maintained and followed. See the  
installation Checklist on page 56  
incorrect manifold gas pressure - see Table 4 on page 56  
and manifold Gas Pressure Adjustment on page 56.  
• Undersized supply gas line (low volume of supply gas) - see  
Supply Gas Line on page 56.  
note: Costs to correct installation errors are not covered under  
the limited warranty.  
• Supply gas regulator is not installed per installation  
requirements (erratic gas supply volume/pressures) - see  
Supply Gas regulator on page 56.  
rough starting, rough operation  
• See the list of possible causes and things to check and  
repair for the ignition Failure Fault message on page 56.  
• Debris clogging/blocking the intake air screen(s) - see  
Figure 17 on page 56 and Figure 22 on page 56.  
Fire and Explosion Hazard  
Do not use water heater with any gas  
other than the gas shown on the rating  
label.  
• Debris clogging/blocking the main Burner - see Figure 2 on  
page 56.  
not enough or no hot water  
Excessive gas pressure to gas valve can  
cause serious injury or death.  
• No power to the water heater, check breaker, fuses and the  
water heater on/off switch.  
Turn off gas lines during installation.  
• Hot water supply valve(s) to fixtures closed.  
Contact a qualified installer or service  
agency for installation and service.  
• Operating Set Point is set too low, Differential setting is set  
too high. See Control System Operation on page 56.  
• Upper and/or Lower Probe Offset settings are causing the  
heating cycles to terminate prematurely - see Temperatures  
menu (cont) on page 56.  
• Undersized supply gas line (low volume of supply gas) - see  
Supply Gas Line on page 56.  
• Supply gas regulator is not installed per installation  
requirements (erratic gas supply volume/pressures) - see  
Supply Gas regulator on page 56.  
• Ensure there is not any external supervisory control (using  
the enable/disable circuit) disabling heating operation. See  
Enable/Disable Circuit on page 56.  
• Excessive supply gas pressure - see Table 4 on page 56  
and Supply Gas Pressure Adjustment on page 56.  
• The heating capacity of the water heater has been  
exceeded, the water heater is unable to meet demand.  
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• Colder incoming water temperature lengthening the time  
required to heat water to desired temperature.  
be serviced by a qualified service agent before operation can be  
restored.  
• Hot water piping leaks, open faucets, water heater drain  
valve leaking or open.  
alert conditions  
When the control system declares an Alert condition it will display  
anAlert message on the control system's LCD with a question "?"  
mark. The water heater will continue to operate during an Alert  
condition but the water heater must be serviced by a qualified  
service agent as soon as possible.  
• Sediment or lime scale accumulation may be affecting water  
heater operation. See maintenance on page 57 for sediment  
and lime scale removal procedures.  
• Water heater not firing at full input rating. Check manifold  
gas pressure, see instructions on page 57. Check actual  
firing rate of the water heater, see instructions on page 57.  
resetting control system lock outs  
To reset the control system from a lock out condition; turn the  
power supply off for approximately 20 seconds and then back on.  
Keep in mind; if the condition that caused the Fault has not been  
corrected, the control system will continue to lock out.  
water is too hot  
• Operating Set Point is set too high. See Operating Set Point  
And Differential Adjustment on page 57.  
• Upper and/or Lower Probe Offset settings improperly set -  
see Temperatures menu (cont) on page 57.  
diagnostic checks  
improper water piping - see diagrams beginning on page  
57.  
Electrical Shock Hazard  
noisy operation  
Turn off power to the water heater  
• Sediment or lime scale accumulations can cause rumbling  
and pounding noises during heating cycles. See the  
maintenance section of this manual beginning on page 57  
for sediment and lime scale removal procedures.  
before performing any service.  
Label all wires prior to disconnecting  
when performing service. Wiring errors  
can cause improper and dangerous  
operation.  
• Normal operating noise of electrical components;  
Combustion Blower, transformer hum, relay contact closure.  
Verify proper operation after servicing.  
water leakage is suspected  
Failure to follow these instructions can  
result in personal injury or death.  
• Ensure the water heater drain valve is tightly closed.  
• Check cleanout opening for leaks - see Figure 4 on page  
57.  
The following section, Fault And Alert messages on page 57, lists  
some of the messages the control system will display on the LCD  
when there are operational problems. This is not a complete list.  
Along with each of the Fault and Alert messages described there  
will be a list of possible causes and things to check and repair.  
• Check inlet/outlet water connections and system piping.  
• Check the Temperature-Pressure relief Valve.  
• Excessive water temperature.  
• Excessive water pressure.  
Only qualified service agents, as defined in Qualifications on  
page 57, using appropriate test equipment, should perform any  
service procedures on the water heater.  
• Defective Temperature-Pressure relief Valve.  
note: Excessive water pressure is the most common cause of  
Temperature-Pressure relief Valve leakage. Excessive water  
system pressure is most often caused by "thermal expansion"  
in a "closed system." See Thermal Expansion and Closed Water  
Systems on page 57. The Temperature-Pressure relief Valve is  
not intended for the constant relief of thermal expansion.  
note: if you are not qualified and licensed or certified as required  
by the authority having jurisdiction to perform a given task do not  
attempt to perform any of the diagnostic or service procedures  
described in the following section.  
if you do not understand the instructions in the following section  
do not attempt to perform any procedures.  
Temperature-Pressure relief Valve leakage due to pressure build  
up in a closed system that does not have a thermal expansion  
tank installed is not covered under the limited warranty. Thermal  
expansion tanks must be installed on all closed water systems.  
Call the technical support phone number listed on the back cover  
of this manual for further technical assistance or to locate a  
qualified service agent in your area.  
replacement parts  
replacement parts may be ordered from the manufacturer,  
authorized service agencies or distributors. When ordering parts  
be sure to have the complete water heater model Number, Serial  
Number and Series Number available. This information can be  
found on the rating label affixed to the water heater.  
Jumping out control circuits or components can  
result in property damage, personal injury or death.  
Service should only be performed by a qualified service  
agent using proper test equipment.  
refer to the parts list included with the water heater from the  
factory for more information or call the parts department or  
technical support phone number listed on the back cover of this  
manual for further assistance.  
Altering the water heater controls and/or wiring in any way  
could result in permanent damage to the controls or water  
heater and is not covered under the limited warranty.  
Altering the water heater controls and/or wiring in any way  
could result in altering the ignition sequence allowing gas to  
flow to the main burner before the hot surface igniter is at  
ignition temperature causing delayed ignition which can  
cause a fire or explosion.  
fault and alert conditions  
fault conditions  
Any bypass or alteration of the water  
heater controls and/or wiring will result  
in voiding the appliance warranty.  
When the control system declares a Fault condition it will display  
a Fault message on the control system's LCD with an exclamation  
"!" mark. The control system will lock out and disable heating  
operation until the condition is corrected. The water heater must  
57  
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fault and alert messages  
Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualified service agent  
in your area.  
possible causes - check/repair  
displayed fault/alert message  
• The water heater’s control system is polarity sensitive and will lock  
out and disable heating operation if the polarity of the power supply  
is reversed. The control system will display the “AC reversed”  
Fault message on the LCD in this condition. See Power Supply  
Connections on page 58 for instructions on how to properly  
connect the power supply.  
AC Reversed  
Fault occurred 2 mins ago  
Power supply to water heater  
has reversed polarity.  
note: Electronic flame sensing requires correct power supply  
polarity AND a proper earth ground to the water heater and the  
main Burner. The control system does not verify earth ground  
but this should be checked first if ignition failure occurs. See the  
ignition Failure Fault message information below.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
CHANGE  
BACK  
ADVANCED  
• The control system has failed to ignite the main Burner.  
• Water heater is not properly grounded, loose or open ground wire  
to the main Burner - see Power Supply Connections on page 58.  
Ignition Failure  
• Dirty/corroded flame sensor, clean flame sensor with fine steel  
wool (replace if damaged) - see Figure 2 on page 58.  
Fault occurred 2 mins ago  
The water heater has failed to  
ignite the burner.  
• Loose or open wiring to the flame sensor.  
• Loose or open wiring to the 24 VAC Gas Valve.  
• 24 VAC Gas Valve control knob in the "off" position - see Figure 56  
on page 58 and Figure 57 on page 58.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
• Supply gas turned off, low gas volume - see page 58.  
intake air and/or vent piping is restricted or improperly installed -  
see Venting installation on page 58.  
CHANGE  
BACK  
ADVANCED  
• Low or no manifold gas pressure to the main Burner - see initial  
Start Up on page 58.  
• The control system has detected the Low Gas Pressure Switch  
contacts are open.  
Low Gas Pressure  
• Loose or open wiring to the Low Gas Pressure Switch - see Figure  
3 on page 58 for location.  
Fault occurred 2 mins ago  
The supply gas pressure to the  
water heater is low.  
• Supply gas pressure is below the required minimum pressure - see  
Table 4 on page 58.  
• Supply gas is turned off at the main Shutoff Valve.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
• Supply gas pressure is dropping when other gas fired appliances  
on a common supply gas line are operating.  
• Low volume of supply gas - see Supply Gas Line installation on  
page 58 and the requirements for the Supply Gas Line on page 58  
and Supply Gas regulator on page 58.  
CHANGE  
BACK  
ADVANCED  
• The control system has detected low current (AC amps) from the  
Hot Surface igniter. The control system monitors igniter current  
and will declare this Fault condition if the current is not at or above  
the programmed minimum requirement - see the Sequence Of  
Operation on page 58 for minimum igniter amp requirements.  
Low Igniter Current  
Fault occurred 2 mins ago  
Igniter current is low.  
• Loose or open wiring to the Hot Surface igniter - see Figure 2 on  
page 58 for igniter location.  
• Damaged, worn or open circuit Hot Surface igniter.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
note: Hot surface igniters are wearing parts. Wear is directly  
related to heating cycle count. Heating cycle count can be viewed  
in the Heater Information menu - see Heater Information on page  
58. increasing the Differential setting reduces heating cycle count -  
see Operating Set Point And Differential Adjustment on page 58.  
CHANGE  
BACK  
ADVANCED  
• The control system has detected the Blocked Exhaust Switch  
contacts are open.  
Blocked Exhaust  
• The condensate drain is blocked filling the exhaust elbow with  
water - clear the condensate drain - see Figure 9 on page 58.  
Fault occurred 2 mins ago  
The exhaust is blocked or  
restricted. Ensure  
condensate hose is draining.  
• Loose or open wiring to the Blocked Exhaust Switch - see Figure 3  
on page 58 for switch location.  
restricted/blocked vent piping - condensate trapped in low point.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
• Excessive equivalent pipe length, exceeded the maximum number  
of 90° elbows or wrong pipe size used in the vent piping system -  
see Venting requirements on page 58.  
CHANGE  
BACK  
ADVANCED  
• Excessive wind outdoors pressurizing the vent system piping.  
• Excessive negative air pressure in the installed space.  
58  
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fault and alert messages (cont)  
Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualified service agent  
in your area.  
possible causes - check/repair  
displayed fault/alert message  
• The control system has detected the Blower Prover Switch  
contacts are closed when they should be open at the beginning of  
a heating cycle - see the Sequence Of Operation on page 59.  
Blower Prover Failure  
Fault occurred 2 mins ago  
The blower prover switch is  
closed out of sequence.  
• Pinched/shorted Blower Prover Switch wiring - see Figure 3 on  
page 59 for switch location.  
• Jumper wire connected to the Blower Prover Switch - remove  
jumper wire. Jumper wires must never be used, read all Warnings  
on page 59.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
• Excessive wind outdoors pressurizing the vent system piping.  
• Excessive negative air pressure in the installed space.  
CHANGE  
BACK  
ADVANCED  
• The control system has detected the Blower Prover Switch  
contacts are remaining open after the control system has  
energized the Combustion Blower - see the Sequence Of  
Operation on page 59.  
Blower Prover Open  
Fault occurred 2 mins ago  
The blower prover switch remains  
open after the blower has been  
energized.  
• Loose or open wiring to the Blower Prover Switch - see Figure 3 on  
page 59 for switch location.  
• Blower Prover Switch air sensing tube disconnected, kinked, filed  
with condensate, damaged or leaking - repair or replace tube.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
• Combustion Blower is not running when energized.  
• Loose or open wiring to Combustion Blower.  
• Loose, open, incorrect wiring to the VFD on SUF 130 400 and  
SUF 130 500 models - see Figure 3 on page 59 and the wiring  
diagram on page 59.  
CHANGE  
BACK  
ADVANCED  
• The control system has detected the Blocked intake Air Switch  
Blocked Air Intake  
contacts are open.  
Fault occurred 2 mins ago  
• Loose or open wiring to the Blocked intake Air Switch - see Figure  
3 on page 59 for switch location.  
The combustion air intake is  
restricted.  
• Excessive equivalent pipe length, exceeded the maximum number  
of 90° elbows or wrong pipe size used in the intake air piping  
system - see Venting requirements on page 59.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
• Balance plate and/or intake air screen was not removed prior to  
connecting the intake air piping to the water heater and is clogged/  
blocked with debris - see Figure 17 on page 59.  
CHANGE  
BACK  
ADVANCED  
• Excessive negative air pressure in the installed space.  
• The control system has detected the ECO (energy cut out) Switch  
contacts are open.  
Energy Cut Out (ECO)  
• The ECO switch is a normally closed switch that opens on a  
temperature rise to prevent excessive water temperature in the  
storage tank. The ECO switch is inside the Upper Temperature  
Probe (two red wires) - see Figure 3 on page 59 for Upper Probe  
location.  
Fault occurred 2 mins ago  
Tank temperature is excessive.  
The water heater has been  
disabled.  
• Loose or open wiring to the ECO switch in the Upper Temperature  
Probe - two red wires.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
improper water system piping and/or excessively high return  
(recirculation) loop water temperature - see the Water Piping  
Diagrams beginning on page 59.  
CHANGE  
BACK  
ADVANCED  
• The control system has not detected any voltage from the powered  
anode rods - see Figure 3 on page 59 for location.  
No AnoAdleert:Voltage  
• No water in the storage tank.  
Alert occurred 2 mins ago  
• Loose or open wiring connections to the powered anode rods - see  
Figure 3 on page 59 for location.  
No voltage detected from  
Powered Anode(s).  
• Powered anode rod wiring shorted to ground.  
• The water heater is not properly grounded - see Power Supply  
Connections on page 59.  
Call a service professional:  
Your Company Name Here  
(press [DOWN] for more....)  
• Loose or open ground wires.  
Top fitting (3/4 inch bushing) of the powered anode rods were  
saturated with water during installation - with power to the water  
heater turned off, carefully remove anode rods and dry out  
bushing(s).  
CHANGE  
BACK  
ADVANCED  
59  
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maintenance  
general  
maintenance schedule  
Keep appliance area clear and free from combustible materials, table 14  
gasoline and other flammable vapors and liquids. See Locating  
The Water Heater on page 60.  
component  
operation  
interVal  
reQuired  
Tank  
Sediment  
Removal  
Semi Annually  
Flushing  
Water heater maintenance includes periodic tank flushing and  
cleaning, and removal of lime scale. The water heater should  
be inspected and adjusted to maintain proper combustion.  
See initial Start Up on page 60. A periodic inspection of the  
venting system should be made. Where used, water circulating  
pump(s) should be oiled according to the pump manufacturers  
recommendations.  
Tank  
Lime Scale  
Removal  
Semi Annually  
uN-LImE®  
Anode rods  
inspection  
Cleaning  
Annually  
Clean Scale  
Deposits  
T&P Valve  
Test Operation  
Semi Annually  
Test  
precautions  
Vent System  
inspection  
Annually  
Termination  
Screens Clean  
Reseal/Repair  
CAUTION  
draining and flushing  
Do not operate the water heater if it has  
been exposed to or exhibits the following:  
it is recommended that the water heater storage tank be drained  
and flushed every 6 months to reduce sediment buildup. The  
water heater should be drained if being shut down during freezing  
temperatures. See Features And Components on page 60 for the  
location of the water heater components described below.  
Flooding at or above the level of the burner or controls.  
External damage.  
Firing without water.  
Sooting.  
Do not operate the water heater until all corrective steps  
have been made by a qualified service agent.  
Burn harzard.  
Never operate the water heater without first being certain it is filled  
with water and a properly sized and rated Temperature-Pressure  
relief Valve is installed in the relief valve opening on the water  
heater. See Temperature-Pressure relief Valve on page 60.  
Hot water discharge.  
Keep hands clear of drain  
valve discharge.  
to drain the water heater storage tank:  
Explosion Hazard  
1. Turn off the electrical supply to the water heater.  
Overheated water can cause  
water tank explosion.  
2. Turn off the gas supply at the main Gas Shutoff Valve if the  
water heater is going to be shut down for an extended period.  
3. Ensure the cold water inlet valve is open.  
Properly sized temperature and  
pressure relief valve must be  
installed in the opening provided.  
4. Open a nearby hot water faucet and let the water run until the  
water is no longer hot.  
5. Connect a hose to the water heater drain valve and terminate  
it to an adequate drain.  
6. Close the cold water inlet valve.  
Should overheating occur or the gas supply fail to shut off, turn of  
the main Gas Shutoff valve. See Figure 52 on page 60.  
7. Open the water heater drain valve and allow all the water to  
drain from the storage tank.  
Water heater maintenance includes periodic tank flushing and  
cleaning, and removal of lime scale. The water heater should  
be inspected and adjusted to maintain proper combustion.  
refer to the following table. A periodic inspection of the venting  
system should be made. Where used, the water circulating  
pump should be oiled according to the pump manufacturer's  
recommendations.  
8. Close the water heater drain valve when all water in the  
storage tank has drained.  
9. Close the hot water faucet opened in Step 4.  
10. if the water heater is going to be shut down for an extended  
period, the drain valve should be left open.  
60  
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to flush the tank perform the following steps:  
1. Turn off the electrical supply to the water heater.  
2. Ensure the cold water inlet valve is open.  
Sediment and lime scale removal may be accomplished manually  
through the cleanout opening furnished on the water heater, see  
Figure 59.  
3. Open a nearby hot water faucet and let the water run until the  
water is no longer hot. Then close the hot water faucet.  
CLEANOUT  
ACCESS PANEL  
TANK  
CLEANOUT  
OPENING  
4. Connect a hose to the drain valve and terminate it to an  
adequate drain.  
CLEANOUT  
GASKET  
5. Ensure the drain hose is secured before and during the entire  
flushing procedure. Flushing is performed with system water  
pressure applied to the water heater.  
6. Open the water heater drain valve to flush the storage tank.  
7. Flush the water heater storage tank to remove sediment and  
allow the water to flow until it runs clean.  
8. Close the water heater drain valve when flushing is  
completed.  
CLEANOUT  
COVER  
9. remove the drain hose.  
10. Fill the water heater - see Filling The Water Heater on page  
61.  
figure 59  
11. Turn on the electrical supply to place the water heater back  
manual lime scale remoVal  
in operation. See initial Start Up on page 61.  
note: Contact your local distributor or call the parts department  
phone number on the back cover of this manual to order a new  
cleanout gasket. Have the new gasket available before removing  
the cleanout cover.  
12. Allow the water heater to complete several heating cycles to  
ensure it is operating properly.  
filling the water heater  
See Filling The Water Heater on page 61.  
sediment remoVal  
The cleanout opening is shown in Figure 59. To remove lime scale  
manually through the cleanout opening proceed as follows:  
1. Turn off the electrical supply to the water heater.  
Waterborne impurities consist of the particles of soil and sand  
which settle out and form a layer of sediment on the bottom of  
the tank.  
2. The water heater must be drained, see DrainingAnd Flushing  
on page 61, follow the instructions on how to drain the water  
heater.  
For convenience, sediment removal and lime scale removal  
should be performed at the same time.  
3. remove outer cleanout access plate from lower side of the  
water heater jacket.  
4. remove the cleanout cover from cleanout opening.  
lime scale remoVal  
5. remove lime, scale and/or sediment using care not to  
When water is heated dissolved minerals in the water such as  
calcium and magnesium carbonate (lime scale) become less  
soluble. As the water temperature rises these minerals will  
precipitate or “fall out” of solution.  
damage the glass-lining.  
6. install a new cleanout gasket if required.  
7. reinstall the cleanout cover. Be sure to draw plate up tight  
by tightening screws securely.  
The amount of lime scale released from water is in direct  
proportion to water temperature and usage. The higher the water  
temperature or water usage, the more lime deposits are dropped  
out of the water.  
8. Close the water heater drain valve.  
9. Fill the water heater - see Filling The Water Heater on page 61.  
10. Turn on the electrical supply to place the water heater back  
Water hardness also affects lime scale accumulation. With the  
temperature and usage being the same, hard water will release  
more lime scale than softer water.  
in operation. See initial Start Up on page 61.  
11. Allow the water heater to complete several heating cycles to  
ensure it is operating properly.  
Lime scale reduces heating efficiency as it accumulates inside  
a water heater. Heating transfer surfaces become coated with  
lime scale deposits which increases fuel costs to operate the  
water heater. Lime scale deposits can also cause rumbling  
and pounding noises as air molecules trapped in the lime scale  
escape when heated. Lime scale accumulation also reduces the  
life span of water heaters. For these reasons a regular schedule  
for deliming should be set up.  
12. Check for water leakage.  
13. reinstall the cleanout access plate.  
chemical lime scale remoVal  
To dissolve and remove more stubborn lime scale deposits, UN-  
LimE® Professional Delimer should be used.  
UN-LimE® Professional Delimer is an easy to handle patented food  
grade acid formulated specifically for lime scale removal from all  
types of water using equipment. Hydrochloric base acids must not  
be used to delime the water heaters covered in this manual.  
The depth of lime accumulation in the bottom of the water  
heater should be measured periodically. inspect by removing  
the cleanout cover once every 6 months at first. Deliming  
maintenance should then be performed based on the time it  
takes for 1 inch (2.5 cm) of lime to accumulate in the bottom of  
the water heater.  
Follow the instructions on the UN-LimE® to delime the water  
heater.  
note: Call the parts department phone number on the back  
cover of this manual to order UN-LimE® Professional Delimer.  
61  
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See TABLE 15 for part numbers.  
TEMPERATURE-PRESSURE  
RELIEF VALVE  
table 15  
un-lime® professional delimer  
part number  
9005416105  
9005417105  
description  
4 - 1 gallon (case)  
1 - 5 gallon  
DISCHARGE PIPE  
powered anode rods  
Figure 60  
To insure a long, trouble-free operating life, the water heaters  
covered in this manual are factory equipped with a powered  
anode system. The anode rods (2) are of a permanent design  
and do not need replacing unless damaged. inspection and  
cleaning should be performed once a year.  
if the Temperature-Pressure relief Valve on the water heater  
weeps or discharges periodically, this may be due to thermal  
expansion.  
note: Excessive water pressure is the most common cause of  
Temperature-Pressure relief Valve leakage. Excessive water  
system pressure is most often caused by "thermal expansion"  
in a "closed system." See Thermal Expansion and Closed Water  
Systems on page 62. The Temperature-Pressure relief Valve is  
not intended for the constant relief of thermal expansion.  
note: Follow the instructions to drain the water heater storage  
tank on page 62 first. remove the powered anodes from the  
water heater by loosening the 3/4" NPT bushing that forms the  
top of the anodes. Do not disassemble the retaining nut and  
wire terminal from the top while installed in the water heater, the  
anode's electrode may fall inside the tank. remove the entire  
anode rod from the water heater prior to inspection. Clean the  
anode rods with a soft cloth and reinstall. Follow the instructions  
for filling the water heater on page 62 when finished.  
Temperature-Pressure relief Valve leakage due to pressure build  
up in a closed system that does not have a thermal expansion  
tank installed is not covered under the limited warranty. Thermal  
expansion tanks must be installed on all closed water systems.  
drain ValVe and access panels  
do not plug the temperature-pressure relief  
ValVe opening. this can cause property damage,  
serious injury or death.  
The water heaters covered in this manual are equipped with  
a drain valve, see Features And Components on page 62 for  
location. The water heaters covered in this manual are also  
equipped with a cleanout opening for sediment and lime scale  
removal. See Figure 59 on page 62.  
temperature-pressure relief ValVe test  
Explosion Hazard  
Temperature-Pressure Relief Valve  
must comply with ANSI Z21.22-  
CSA 4.4 and ASME code.  
Burn hazard.  
Hot water discharge.  
Properly sized temperature-  
pressure relief valve must be  
installed in opening provided.  
Keep clear of Temperature-  
Pressure Relief Valve  
discharge outlet.  
Can result in overheating and  
excessive tank pressure.  
Can cause serious injury or death.  
it is recommended that the Temperature-Pressure relief Valve  
should be checked to ensure that it is in operating condition  
every 6 months.  
When checking theTemperature-Pressure relief Valve operation,  
make sure that (1) no one is in front of or around the outlet of the  
Temperature-Pressure relief Valve discharge line, and (2) that  
the water discharge will not cause any property damage, as the  
water may be extremely hot. Use care when operating valve as  
the valve may be hot.  
Vent system  
Examine the vent system once a year. Points of inspection are  
as follows:  
1. Check for obstructions and/or deterioration of the intake air  
and/or vent piping and the intake air and vent terminations.  
replace immediately where needed.  
To check the relief valve, lift the lever at the end of the valve  
several times, see Figure 60. The valve should seat properly and  
operate freely.  
2. The debris screens in the intake air and vent terminations  
should be should be cleaned of foreign material and soot.  
See Figure 22 on page 62.  
if after manually operating the valve, it fails to completely reset  
and continues to release water, immediately close the cold water  
inlet to the water heater and drain the water heater, see Draining  
And Flushing on page 62. replace the Temperature-Pressure  
relief Valve with a properly rated/sized new one, see Temperature-  
Pressure relief Valve on page 62 for instructions on replacement.  
note: Do not reach inside the vent hood when the heater  
is in operation.  
3. Check all vent system connections for leakage and repair or  
reseal as necessary.  
62  
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diagrams  
ccb - central control board layout  
CCB (CENTRAL CONTROL BOARD)  
1
2
3
4
5
1
1
1
2
2
2
4
3
4
J4  
J5  
J3  
J2  
J1  
15  
14  
13  
12  
11  
10  
9
8
7
6
5
4
3
2
1
J6  
3
1
Retry  
Yes  
Retries  
Use  
No  
Ext  
Input  
Type Tstat  
Spare  
Vent  
Spare  
S1 DIPSWITCH  
4
3
2
1
J7  
J9  
J13  
J11  
1
2
3
4
5
6
7
8
J10  
J16  
1
3
J15  
1
2
4
2
S1 DIPSWITCH DETAIL  
3
1 Retry  
Retries  
No  
Use  
Yes  
Ext  
Input  
Type Tstat  
Vent  
Spare  
Spare  
Dipswitch Operation:  
Along one side of the dipswitch array there are numbers, 1-4. On the other side of the dipswitch  
is the word “OPEN.” The dipswitches are rocker type switches, if one side of the rocker is down the  
other side will be up. Pressing a rocker down on the side of the array labeled “OPEN,” opens the switch.  
Pressing a rocker down on the side of the array labeled with the numbers 1-4 closes the dipswitch.  
CHANGING NUMBER OF IGNITION TRIALS BEFORE LOCK OUT  
NOTE: Always turn off power to the water heater before changing dipswitch settings.  
Set dipswitch #4 to the open position for 1 trial for ignition before Ignition Failure lock out. Set dipswitch  
#4 to the closed position for 3 trials for ignition before Ignition Failure lock out.  
figure 61  
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suf 130 300 wiring diagram  
LOW GAS  
PRESSURE SWITCH  
24 VAC  
GAS VALVE  
BLOCKED  
AIR INTAKE  
BLOWER  
PROVER  
BLOCKED  
EXHAUST  
1
13  
2
15  
4
14  
5
10  
6
7
8
11  
ENABLE/DISABLE CIRCUIT  
JUMPER WIRE BETWEEN PINS  
8 AND 11 ON J6 PLUG  
HOT SURFACE IGNITER  
1 BLACK  
2 WHITE  
FLAME SENSOR  
UPPER TEMPERATURE PROBE  
LOWER TEMPERATURE PROBE  
RED  
1 RED (ECO)  
2 BLACK  
3 BLACK  
4 RED (ECO)  
1 BLACK  
2 BLACK  
ANODE 1  
ANODE 2  
1 GREEN  
2 BLUE  
120 VAC 1 Ø POWER  
1
2
1 BLACK  
2 WHITE  
COMBUSTION  
BLOWER  
1
2 RED  
GREEN  
WHITE  
2
3
GREEN  
WHITE  
GROUND  
GREEN  
120 VAC NEUTRAL  
120 VAC HOT  
N
L
BLACK  
RED  
1 BLACK120 VAC HOT  
ON/OFF  
SWITCH  
BLACK  
WHITE  
3 WHITE 120 VAC NEUTRAL  
4 YEL 24 VAC  
4 YEL 24 VAC  
GROUND STRIP  
BURNER GROUND  
(BURNER BOLT)  
TRANSFORMER  
50VA  
INSIDE CCB  
ENCLOSURE  
figure 62  
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suf 130 400, 500 wiring diagram  
LOW GAS  
PRESSURE SWITCH  
24 VAC  
GAS VALVE  
BLOCKED  
INTAKE AIR  
BLOWER  
PROVER  
BLOCKED  
EXHAUST  
1
13  
2
15  
4
14  
5
10  
6
7
8
11  
ENABLE/DISABLE CIRCUIT  
JUMPER WIRE BETWEEN PINS  
8 AND 11 ON J6 PLUG  
HOT SURFACE IGNITER  
FLAME SENSOR  
1 BLACK  
2 WHITE  
RED  
1 RED (ECO)  
2 BLACK  
3 BLACK  
UPPER TEMPERATURE PROBE  
LOWER TEMPERATURE PROBE  
4 RED (ECO)  
1 BLACK  
2 BLACK  
ANODE 1  
ANODE 2  
1 GREEN  
2 BLUE  
WHITE/BLACK  
AI1  
WHITE/GREEN  
0V  
WHITE  
WHITE/YELLOW  
NOTE: COMBUSTION BLOWER MOTORS  
ON 400,000 & 500,000 Btu/hr MODELS ARE  
THREE PHASE (3Ø) MOTORS.  
1
2
+15V  
L l1  
VFD  
VARIABLE  
FREQUENCY  
DRIVE  
BLACK, WHITE AND RED WIRES MUST BE  
WIRED AS SHOWN OR THE MOTOR WILL  
TURN BACKWARDS. THIS MAY CAUSE THE  
CONTROL SYSTEM TO LOCK OUT ON  
“BLOWER PROVER OPEN” FAULT.  
5
6
BLACK  
GREEN  
BLACK  
WHITE  
WHITE  
RED  
COMBUSTION  
BLOWER  
1
RED  
GREEN  
2
3
GREEN  
WHITE  
GREEN  
GROUND  
GREEN  
WHITE  
120 VAC NEUTRAL  
N
L
BLACK  
1 BLACK120 VAC HOT  
RED  
ON/OFF  
SWITCH  
BLACK  
120 VAC HOT  
WHITE  
3 WHITE 120 VAC NEUTRAL  
4 YEL 24 VAC  
4 YEL 24 VAC  
GROUND STRIP  
BURNER GROUND  
(BURNER BOLT)  
TRANSFORMER  
50VA  
INSIDE CCB  
ENCLOSURE  
figure 63  
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circulation pump wiring diagrams  
CIRCULATING PUMP WIRING DIAGRAM  
STORAGE TANK OR BUILDING RECIRCULATION  
FIELD SUPPLIED TEMPERATURE CONTROL  
INSTALLED IN THE STORAGE TANK  
OR CIRCULATING LOOP RETURN LINE  
NOTE: USE SEPARATE 120 VAC POWER  
SUPPLY FOR PUMP CIRCUIT. DO NOT  
SHARE POWER WITH APPLIANCE AS THIS  
MAY CAUSE ELECTRICAL LINE NOISE AND  
LEAD TO ERRATIC CONTROL SYSTEM  
OPERATION.  
L1 HOT  
120 VAC  
POWER  
CIRC  
PUMP  
MOTOR  
L2 NEUTRAL  
figure 64  
CIRCULATING PUMP WIRING DIAGRAM  
DISHWASHER LOOP WITH TOGGLE SWITCH  
DISHWASHER  
TOGGLE  
SWITCH  
FIELD SUPPLIED TEMPERATURE  
CONTROL INSTALLED IN THE  
CIRCULATING LOOP RETURN LINE  
NOTE: USE SEPARATE 120 VAC POWER  
SUPPLY FOR PUMP CIRCUIT. DO NOT  
SHARE POWER WITH APPLIANCE AS THIS  
MAY CAUSE ELECTRICAL LINE NOISE AND  
LEAD TO ERRATIC CONTROL SYSTEM  
OPERATION.  
L1 HOT  
120 VAC  
POWER  
CIRC  
PUMP  
MOTOR  
L2 NEUTRAL  
figure 65  
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68  
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STATE  
STORAGE TANK  
69  
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70  
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71  
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73  
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limited warranty  
State Water Heaters, the warrantor, extends the following LimiTED WArrANTy to the owner of this water heater.  
1. THE TANk  
if the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable water therein,  
during the first THrEE years after initial installation, the warrantor will supply a replacement tank less burner and controls or a complete new State water heater  
of equivalent size and current model at the warrantor's option. Some government agencies are requiring energy efficient standards for water heaters. in the  
event regulations prohibit sale of a model of equivalent size and construction, State will provide a model which complies with the regulations of your area, in  
which case the consumer will be charged the difference in price between the like replacement and the energy efficient model required. The warranty on the  
replacement water heater will be limited to the unexpired term of the original warranty.  
2. ALL OTHER PARTS  
if within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective in material or  
workmanship, the warrantor will repair or replace such part or portion at its option.  
3. CONDiTiONS AND ExCEPTiONS  
This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations, the printed  
instructions provided with it and good industry practices. in addition, a temperature and pressure relief valve, certified by CSA and approved by the American  
Society of mechanical Engineers, must have been installed.  
a. This warranty shall apply only when the water heater is:  
(1) owned by the original purchaser;  
(2) used at temperatures not exceeding the maximum setting of its thermostat;  
(3) used at water pressure not exceeding the working pressure shown on the heater;  
(4) used when operated free of the damaging effects of uncontrolled water hammer;  
(5) used when filled with potable water, free to circulate at all times;  
(6) used in a non-corrosive and non-contaminated atmosphere;  
(7) used with factory approved anode(s) installed;  
(8) in its original installation location;  
(9) in the United States, its territories or possessions, and Canada;  
(10) sized in accordance with proper sizing techniques for commercial water heaters;  
(11) bearing a rating plate which has not been altered, defaced or removed except as required by the warrantor;  
(12) fired at the factory rated input using the fuel stated on the rating plate;  
(13) maintained in accordance with the instructions printed in the manual included with the water heater.  
b. Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form, or any attempt  
to repair tank leaks will void this warranty.  
c. This warranty is void if a device acting as a backflow prevention device (check valves etc.) is installed in the cold water supply the heater is  
connected to, unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all times.  
The temperature and pressure relief valve installed on the heater is not an acceptable method.  
4. SErViCE AND rEPAir ExPENSES  
Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other costs. Such costs  
may include but are not limited to:  
a. Labor charges for service removal, repair or reinstallation of the water heater or any component part;  
b. Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor and returning  
the claimed defective heater or part to such distributor.  
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement.  
5. LImITATIONS ON ImPLIED WARRANTIES  
implied warranties, including the warranty of merchantability imposed on the sale of this heater under state law are limited to one (1) year duration for the heater  
or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  
6. CLAim PrOCEDUrE  
Any claim under the warranty should be initiated with the dealer who sold the water heater, or with any other dealer handling the warrantor’s  
products. if this is not practicable, the owner should contact:  
U.S. Customers  
Canadian Customers  
State Water Heaters  
State Water Heaters  
500 Tennessee Waltz Parkway  
Ashland City, TN 37015  
Telephone: 1-(800)-365-0024  
P. O. Box, 310 - 768 Erie Street  
Stratford (Ontario) N5A 6T3  
Telephone: 1-(800) 265-8520  
a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor.  
b. Dealer replacements are made subject to in-warranty validation by warrantor.  
7. DiSCLAimErS  
NO OTHEr ExPrESS WArrANTy HAS BEEN Or WiLL BE mADE iN BEHALF OF THE WArrANTOr WiTH rESPECT TO THE mErCHANTABiLiTy  
OF THE HEATEr Or THE iNSTALLATiON, OPErATiON, rEPAir Or rEPLACEmENT OF THE WATEr HEATEr. THE WArrANTOr SHALL NOT BE  
rESPONSiBLE FOr WATEr DAmAGE, LOSS OF USE OF THE UNiT, iNCONVENiENCE, LOSS Or DAmAGE TO PErSONAL PrOPErTy Or OTHEr  
CONSEQUENTiAL DAmAGE. THE WArrANTOr SHALL NOT BE LiABLE By VirTUE OF THiS WArrANTy Or OTHErWiSE FOr DAmAGE TO ANy  
PErSONS Or PrOPErTy, WHETHEr DirECT Or iNDirECT, AND WHETHEr AriSiNG iN CONTrACT Or TOrT.  
a. Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or exclusions may not apply to you.  
b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Fill in the following for your own reference. keep it. registration is not a condition of warranty. The model and serial number are found on the heater’s rating plate.  
Date installed________________________model No.____________________________________________Serial No._______________________________________  
Dealer’s Name _____________________________________________________________________Phone No.____________________________________________  
Dealer’s Address______________________________________________City and State________________________________________Zip Code________________  
fill in warranty and keep for future reference.  
74  
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75  
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500 Tennessee Waltz Parkway, Ashland City, TN 37015  
Phone: 800-365-0024 • Fax: 800-644-9306  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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