Sprint Nextel Network Card S720 User Manual

Sprint Mobile Broadband Card  
by Novatel Wireless  
Merlin™ S720  
www.sprint.com  
© 2006 Sprint Nextel. All rights reserved. No reproduction in whole or in part  
without prior written approval. Sprint, the “Going Forward” logo, and other  
trademarks are trademarks of Sprint Nextel.  
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Part No: 01017865 Rev. 1.0  
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
Section 1: Sprint Mobile Broadband Card Basics . . . . . . 1  
1A. Introducing the Sprint Mobile  
Broadband Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Your Sprint Mobile Broadband Card . . . . . . . . . . . . . . . . . . . . . . . . . .4  
CDMA Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
1B. Getting Started With Your Sprint Mobile  
Broadband Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Activating and Using Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . .9  
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Section 2: Installing the Sprint Mobile  
Broadband Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
2A. Installing the Sprint Mobile Broadband Card . . . . . . . 13  
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Installing the Sprint PCS Connection Manager Software . . . . . 16  
Inserting and Removing the Sprint Mobile Broadband Card . . 20  
Activating Your Sprint Mobile Broadband Card . . . . . . . . . . . . . . 23  
2B. Sprint PCS Connection Manager Software . . . . . . . . . 27  
The Sprint PCS Connection Manager Software . . . . . . . . . . . . . . 28  
The Sprint PCS Connection Manager Software Window . . . . . 30  
System Tray Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Establishing and Terminating Connections . . . . . . . . . . . . . . . . . 39  
Sprint PCS Connection Manager Software Menu Options and  
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
2C. Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
Overview of Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
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Menu Item Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
2D. Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Reinstalling the Sprint Mobile Broadband Card Driver . . . . . . . 62  
Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Additional Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Section 3: Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . 73  
3A. Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Sprint Power Vision FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Section 4: Technical Specifications and Regulatory  
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
4A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 81  
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Transmitter Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
4B. Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . 87  
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88  
Section 5: Safety and Terms & Conditions . . . . . . . . . . 91  
5A. Safety and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
5B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111  
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Welcome to Sprint  
We are committed to bringing you the best wireless technology  
available, and we built our network right from the start, so no  
matter where you are on the Nationwide Sprint PCS® Network, all  
your services will work the same.  
When it comes to mobile connectivity, the Sprint Mobile  
Broadband Card offers more freedom than ever before. No wires,  
no cables, just access to your data when you need it. The power of  
the Internet and company data is truly at your fingertips.  
This guide will familiarize you with our technology and with your  
new Sprint Mobile Broadband Card and Sprint PCS Connection  
ManagerSM software through simple, easy-to-follow instructions.  
Welcome and thank you for choosing Sprint.  
i
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Introduction  
This User Guide introduces you to Sprint PCS Service and all  
the features of your new Sprint Mobile Broadband Card. The  
guide is divided into five sections:  
 Section 1: Sprint Mobile Broadband Card Basics  
 Section 2: Installing the Sprint Mobile Broadband Card  
 Section 3: Sprint PCS Vision®  
 Section 4: Technical Specifications and Regulatory Information  
 Section 5: Safety and Terms & Conditions  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of  
your wireless network card and service. The Table of Contents  
and Index will also help you quickly locate specific  
information.  
You'll get the most out of your new Sprint Mobile Broadband  
Card if you read each section. However, if you'd like to get  
right to a specific feature, you can go directly to that page.  
Follow the instructions in that section and you'll be ready to  
use your card in no time.  
You can print out this guide to keep on hand or view it  
online. If you're viewing it online, simply click on a topic  
in the Table of Contents or on any page reference within  
a section to go directly to that topic.  
Note:  
ii  
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Section 1  
Sprint Mobile  
Broadband Card Basics  
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2
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Section 1A  
Introducing the Sprint Mobile  
Broadband Card  
In This Section  
Your Sprint Mobile Broadband Card  
CDMA Networks  
Package Contents  
About This Guide  
This section introduces the basic features and functions of your  
Sprint Mobile Broadband Card, the materials included with your  
card, and an overview of the sections in this User Guide.  
Section 1A: Introducing the Sprint Mobile Broadband Card  
3
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Your Sprint Mobile Broadband Card  
Your Sprint Mobile Broadband Card fits into a Type II PC Card  
slot (available on most notebook PCs) and functions as a  
wireless network card. This card allows you to:  
Access your company network.  
Send and receive email.  
Access the Internet.  
CDMA Networks  
The Sprint Mobile Broadband Card operates over a type of  
wireless network called CDMA (Code Division Multiple  
Access). This network technology has many features beyond  
providing a wireless link, such as Web Messaging, which  
allows you to receive short messages using the Sprint Mobile  
Broadband Card.  
To use the Sprint Mobile Broadband Card, you need an  
account that gives you access to a CDMA network.  
Every CDMA network operates on one of three radio  
frequency bands. Your Sprint Mobile Broadband Card by  
Novatel Wireless, Inc. (EV-DO PC Card) takes advantage of the  
high-speed CDMA 1xEV-DO network and operates on the  
1900 MHz band.  
The Sprint Mobile Broadband Card uses CDMA 1xEV-DO  
technology that is backwardly compatible with 1xRTT,  
enabling real-time high-speed wireless access to email, the  
Internet, or your company network. The card runs on most  
current Windows-compatible laptop or desktop computers,  
and it provides data transmission of up to 2.4 megabits per  
second (Mbps) (average speed of 300-800 kbps before  
bandwidth optimization).  
4
Section 1A: Introducing the Sprint Mobile Broadband Card  
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More information about CDMA networks is available on the  
CDMA Development Group Web site, www.cdg.org.  
Tip:  
A Network Card  
During Sprint PCS connections, the Sprint Mobile Broadband Card  
is a true network card, functioning just like the network cards  
familiar to most business computer users. Once installed and  
configured for NDIS mode, the card connects instantly to the  
CDMA network with just a few mouse clicks. To surf the Web, you  
simply insert the card, click a few buttons, and launch your  
Internet browser. To access your company network, you may need  
to launch an extranet client after you connect to the CDMA  
network.  
To optimize your settings for faster speeds and data  
conservation when accessing your company network,  
work in “Offline”mode and synchronize periodically to  
send and receive company email. Do not use the Preview  
Pane, and save or drag and drop attachments to a  
desktop folder before opening them (rather than  
double-clicking them in the email). For more detailed  
information, see the Microsoft white paper located at:  
www.microsoft.com/office/outlook/evaluation/perform.doc.  
Tip:  
Package Contents  
Your Sprint Mobile Broadband Card package contains the  
following components:  
Sprint Mobile Broadband Card by Novatel Wireless MerlinTM  
S720 (EV-DO PC Card)  
A Guide to Using Your Sprint Mobile Broadband Card  
Sprint PCS Connection ManagerSM CD  
Section 1A: Introducing the Sprint Mobile Broadband Card  
5
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About This Guide  
This User Guide is designed to provide you with all the  
information you need to install and use your Sprint Mobile  
Broadband Card.  
Section 1 (which you are reading) gives you an overview of  
the card and its basic features.  
Section 2 provides detailed, step-by-step instructions for  
installing and using the Sprint Mobile Broadband Card  
and Sprint PCS Connection Manager Software.  
Section 3 introduces Sprint PCS Vision Services.  
Section 4 provides electrical, radio frequency, and other  
specifications for the Sprint Mobile Broadband Card, as  
well as regulatory notices concerning your Sprint Mobile  
Broadband Card.  
Section 5 provides important safety and liability  
information and includes the Terms and Conditions of use  
for the Sprint Mobile Broadband Card.  
6
Section 1A: Introducing the Sprint Mobile Broadband Card  
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Section 1B  
Getting Started With Your Sprint Mobile  
Broadband Card  
In This Section  
Getting Started  
The Sprint Mobile Broadband Card Software  
Activating and Using Sprint PCS Service  
Care and Maintenance  
This section outlines the basics of getting started with your  
Sprint Mobile Broadband Card, including installing the Sprint PCS  
Connection Manager Software and inserting and activating  
your card.  
Section 1B: Getting Started  
7
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Getting Started  
Before you can begin using your Sprint Mobile Broadband Card,  
you must first:  
1. Install the Sprint PCS Connection Manager Software,  
including the Sprint Mobile Broadband Card driver  
software.  
2. Activate your Sprint PCS account (unless the card has  
been preactivated).  
3. Configure the Sprint Mobile Broadband Card to use your  
account.  
The Sprint Mobile Broadband Card Software  
The Sprint Mobile Broadband Card comes with the following  
software:  
Sprint PCS Connection Manager Software allows you to  
manage the card’s actions and monitor your connections.  
The driver software establishes the interface between the  
card and your Windows® operating system.  
With Novatel Wireless, Inc. Wireless Connections Network  
Adapter (NDIS) you can expand your high-speed broadband  
wireless connection from the Internet to your corporate  
email and network taking advantage of 1xEVDO speeds.  
This customizable feature enables an always-on  
connectivity experience like an Ethernet card.  
The Bytemobile Optimization Client allows you to enjoy  
increased speeds and enhanced graphics to further  
improve your experience with image and data  
optimization in an easy-to-use visual interface.  
8
Section 1B: Getting Started  
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The software must be installed before you insert the Sprint Mobile  
Broadband Card for the first time. Detailed instructions are  
provided starting on page 16.  
Activating and Using Sprint PCS Service  
Before using your Sprint Mobile Broadband Card, you must first set  
up your Sprint PCS wireless network account.  
Call Sprint Customer Service  
If you will be using your Sprint Mobile Broadband Card  
primarily for business purposes, call 1-888-788-4727.  
If your card is intended primarily for personal use,  
call 1-888-715-4588.  
You should have the following information available:  
Your billing address  
Your Social Security number or Tax ID number  
Your driver’s license number  
Your Sprint Mobile Broadband Card’s ESN (electronic serial  
number) (The ESN is printed on the card's label and can also be  
displayed during the installation process.)  
A pen and paper to write down your account information  
During this call, Sprint Customer Service will help you select your  
service plan and guide you through the activation process. They  
will also provide you with the following important account  
information:  
Your card’s Activation Code  
Your card’s phone number  
Your card’s Lock Code  
Section 1B: Getting Started  
9
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You can use the Lock Code feature to prevent others from  
using your account should your Sprint Mobile Broadband  
Card be lost or stolen. See page 56 for instructions on using  
this feature.  
Tip:  
Unless your card has been preactivated, the Sprint PCS  
Connection Manager Software application will automatically  
detect that no account has been configured when you run it  
for the first time. The Sprint Activation Wizard will then  
launch and guide you through the activation and  
configuration process.  
Care and Maintenance  
As with any electronic device, the Sprint Mobile Broadband  
Card must be handled with care to ensure reliable operation.  
Follow these guidelines while using and storing the card:  
Do not apply adhesive labels to the card. They may cause  
the card to become jammed inside the card slot.  
The card should fit easily into your Type II PC Card slot.  
Forcing the card into a slot may damage the connector  
pins.  
Protect the card from liquids, dust, and excessive heat.  
When not installed in your computer, store your EV-DO PC  
Card in a safe place.  
Never force the card in or out of your computer’s PC Card  
slot.  
When moving your computer, always remove the card  
from the PC Card slot to avoid any damage. (See page 20  
for instructions on proper removal.)  
10  
Section 1B: Getting Started  
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Section 2  
Installing the Sprint  
Mobile Broadband Card  
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12  
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Section 2A  
Installing the Sprint Mobile Broadband  
Card  
Getting Started  
Installing the Sprint PCS Connection Manager Software  
Inserting and Removing the Sprint Mobile Broadband Card  
Activating Your Sprint Mobile Broadband Card  
This section guides you through the steps necessary to install  
your Sprint Mobile Broadband Card and make it operational on a  
notebook PC.  
Section 2A: Installing the Sprint Mobile Broadband Card  
13  
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Getting Started  
Before you can use your Sprint Mobile Broadband Card, you must:  
1. Install the Sprint PCS Connection Manager Software,  
located on the installation CD, onto your computer.  
Before installing your new software, delete or uninstall any  
previously existing modem or dialer software from your  
system.  
Note:  
Do not insert the card into the slot until you have installed the  
Sprint PCS Connection Manager Software onto your PC or  
until instructed to do so by the installation CD.  
2. Insert the card into your computer’s PC slot (Sprint label  
facing up). Windows will detect the card and  
automatically install the necessary card drivers.  
A driver is software that forms the interface between a device  
(such as the Sprint Mobile Broadband Card) and the  
operating system on your PC.  
Note:  
3. Launch the Sprint PCS Connection Manager Software  
application.  
4. Activate your Sprint Mobile Broadband Card and Sprint  
PCS account, unless it was preactivated. If your card has  
not previously been activated, the Activation Wizard  
will automatically launch and guide you through the  
process.  
14  
Section 2A: Installing the Sprint Mobile Broadband Card  
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System Requirements  
The Sprint Mobile Broadband Card is supported on the following  
operating systems:  
Windows® 2000  
Windows® XP  
To install and run the Sprint Mobile Broadband Card and  
accompanying Sprint PCS Connection Manager Software, your  
system requires these minimum resources:  
CPU  
Pentium (166 MHz or higher)  
Type II PC Card slot (32-bit bus)  
Card Slots  
Communications  
Ports  
2 available; one modem and  
one serial  
Disk Drive  
I/O Resources  
Memory  
CD-ROM  
1 IRQ, 4096 bytes I/O space  
32 MB  
14 MB  
Disk Space  
Section 2A: Installing the Sprint Mobile Broadband Card  
15  
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Installing the Sprint PCS Connection  
Manager Software  
Follow the instructions below to install the Sprint PCS Connection  
Manager Software from the installation CD. This process requires  
you to restart your PC at the end of the installation; therefore, we  
recommend that you quit all open applications before you begin  
installation. The Sprint PCS Connection Manager Software  
automatically determines your PC’s operating system and installs  
all appropriate software.  
You may be required to log in with administrative privileges  
depending on your operating system to install the Sprint PCS  
Connection Manager Software.  
Note:  
Installing the Sprint PCS Connection Manager Software and the  
Sprint Mobile Broadband Card driver:  
1. Insert the installation CD into your CD-ROM drive. The  
Setup program should start automatically. If the Setup  
program does not launch, select Start > Run and enter  
d:\Autorun.exe, where d is your CD-ROM drive letter.  
2. Select Install Sprint PCS Connection Manager. (The  
InstallShield® Wizard will start and guide you through  
the installation process.)  
3. Use the Next and Back buttons to navigate through the  
installation wizard, noting the following:  
In order to continue with the installation, you must  
select “I accept the terms of the License Agreement.”  
Select the default option, Sprint Mobile Broadband  
Card by Novatel Wireless, Inc., if prompted, and click  
Next.  
Please wait a few minutes while the software  
installs.  
16  
Section 2A: Installing the Sprint Mobile Broadband Card  
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You may also be given the option of selecting the  
Note:  
BytemobileTM Optimization Client feature at this time. This  
option provides increased speeds and enhanced graphics to  
further improve your experience with image and data  
optimization in an easy-to-use visual interface. If this option  
is available you may place a check mark in the check box to  
add Bytemobile Optimization. If you wish install Bytemobile  
later, you may do so directly from your Installation CD.  
4. Skip to step 7 if you did not check the Bytemobile  
Optimization Client option from the Sprint PCS Connection  
Manager Installer screen (see Note above).  
5. If you chose to install the Bytemobile Optimization Client,  
the Installshield Wizard and ByteMobile Optimization  
Welcome window appear. Click Next and wait a fewmoments  
for the software to install.  
6. Now click Finish to complete installation of Bytemobile.  
7. Click Restart or Finish to complete installation of the  
Sprint PCS Connection Manager. Once the installation  
procedure is complete and you have rebooted your computer  
(either automatically or manually), launch Sprint PCS  
Connection Manager by clicking on the Sprint PCS  
Connection Manager desktop icon.  
8. The Sprint PCS Connection Manager starts and the Insert  
your card... dialog appears. (Do not insert the card until  
instructed to do so by Sprint PCS Connection Manager.)  
9. Insert the card into your notebook PC’s Type II PC Card slot  
with the Sprint label facing up. (See page 20 for complete  
instructions on proper insertion and removal.)  
Section 2A: Installing the Sprint Mobile Broadband Card  
17  
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Sprint PCS Connection Manager will check to ensure you have  
the latest firmware installed. If there is a new firmware  
release for the software, the “Firmware Update” pop-up  
dialog will appear. See “Firmware Updates” in this section,  
beginning on page 19  
Note:  
10. Please wait a few moments while Windows  
device. A series of Found New Hardware messages  
appear and the Found New Hardware Wizard launches.  
11. If your card has not been activated, the Activation Wizard  
automatically launches and guides you through the  
activation process. (For account activation information,  
see Section 1B, Getting Started With Your Sprint Mobile  
Broadband Card beginning on page 7.)  
Do not forcefully insert the card. This may damage the  
connector pins.  
Note:  
12. Windows detects the new hardware (Sprint Mobile  
Broadband Card) and installs the necessary drivers. The  
Add New Hardware Wizard or Found New Hardware  
Wizard launches, depending on your operating system.  
(For additional information about driver installation, see  
“Reinstalling the Sprint Mobile Broadband Card Driver”  
on page 62.)  
13. Follow the prompts to allow the wizard to install the  
drivers.  
14. Click OK when you are notified that the installation is  
complete.  
On completion of this step, the Sprint PCS Connection Manager  
Software and the Sprint Mobile Broadband Card driver are  
installed and you can proceed to activate your card (if it has not  
18  
Section 2A: Installing the Sprint Mobile Broadband Card  
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already been activated). See Activating and Using Sprint PCS  
Service” on page 23.  
During this time, the Sprint PCS Connection Manager  
message area displays “Updating Hardware” and the Go  
button is disabled.  
Note:  
Firmware Updates  
The first time you attempt to connect your EV-DO PC Card (Merlin  
S720) to your computer, Sprint PCS Connection Manager will check  
to ensure you have the latest firmware installed. If Sprint PCS  
Connection Manager detects that your card needs to be updated a  
“Firmware Update” pop-up dialog appears.  
To update firmware  
1. The AC power adapter must be plugged into your computer  
before proceeding.  
2. Click OK to launch the firmware update utility and update  
the firmware in your card. The software installation begins.  
This process takes approximately five minutes. You may stop  
the installation at any time by clicking Cancel.  
Do not remove the Merlin S720 from your computer's PC  
Card slot until the installation process is complete. Failure  
to complete the process may result in serious errors.  
Caution:  
3. Once the firmware has been successfully downloaded, a  
confirmation screen appears. Click OK to return to the  
Sprint PCS Connection Manager main user interface.  
4. When the firmware update is completed, it will reset the  
card. Please wait a few minutes to initialize the card from the  
Sprint PCS network. If the card has not been activated, it will  
automatically launch the Sprint PCS Vision Activation Wizard.  
Section 2A: Installing the Sprint Mobile Broadband Card  
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During this time, the Sprint PCS Connection Manager  
message area displays “Updating Hardware” and the Go  
button is disabled.  
Note:  
Once the card is provisioned successfully, it will start IOTA  
(Internet Over-the-Air) Activation to update your user profile  
from the Sprint PCS network settings. If the card is not  
provisioned or out of the Sprint coverage area, the Sprint PCS  
Vision User Interface will display “Sprint PCS Vision:  
Searching for service...”.  
Inserting and Removing the Sprint Mobile  
Broadband Card  
Inserting the Sprint Mobile Broadband Card  
Before you insert the Sprint Mobile Broadband Card, you  
must first install the Sprint PCS Connection Manager  
Software (see page 16 in this section). Once you have  
completed the software installation procedure, you may  
insert your card into your computer’s PC Card slot. The Sprint  
label should be facing up and the 68-pin connector, located at  
the end of the card, should be inserted directly into the  
computer’s PC Card slot.  
The card should fit snugly, but you should be able to insert or  
remove it easily from your computer’s PC Card slot.  
Note:  
A portion (the black section) of the card will remain outside  
the PC Card slot. This section contains the card’s antenna and  
the LED (light emitting diode). Because the card is not entirely  
contained in your computer’s PC Card slot, it is important to  
remove the card when transporting your notebook or Tablet  
PC.  
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When you insert the card, the following should occur:  
If sound effects are enabled, the PC beeps.  
The Unplug/Eject Hardware icon appears in the system tray  
(unless the feature has been disabled).  
The Sprint PCS Connection Manager Software starts (unless  
the auto-launch feature has been disabled).  
The card is powered as soon as you insert it.  
Turning Off the Sprint Mobile Broadband Card  
When the Sprint Mobile Broadband Card is connected to the  
computer, it has power and is trying to communicate with the  
network. To turn off the card, Sprint PCS Connection Manager  
must be closed and the card must be properly ejected from the PC  
Card slot.  
Removing the Sprint Mobile Broadband Card  
1. Close the Sprint PCS Connection Manager program if it is  
running. There are three ways to close the program:  
Click the close icon on the interface.  
– or –  
Right-click the Sprint PCS Connection Manager system  
tray icon and select Exit from the menu.  
Section 2A: Installing the Sprint Mobile Broadband Card  
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– or –  
Click Menu in the upper left-hand corner of the  
Sprint PCS Connection Manager window and select  
Exit.  
2. Left-click the Unplug/Eject Hardware icon in the system  
tray. A message bar appears.  
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3. Click Safely remove NEC PCI to USB Open Host Controller. A  
dialog box notifies you that it is safe to remove the card.  
Windows 2000: Once the Safe to Remove Hardware message  
appears, click OK and use the ejector button (most laptops  
have an ejector button located next to the PC Card slot) to  
remove the card.  
Windows XP: Once the Safe to Remove Hardware message  
appears in the system tray, use the ejector button (most  
laptops have an ejector button located next to the PC Card  
slot) to remove the card.  
4. Remove the Merlin S720 from your computer’s PC Card slot by  
gripping the card on both sides and pulling straight out. (If  
available, use your computer’s card ejector tool.)  
Activating Your Sprint Mobile Broadband Card  
The final step to making your card operational is configuring it to  
use your account.  
For an overview of account activation and configuration, see  
Activating and Using Sprint PCS Service” on page 9.  
Tip:  
If you purchased a preactivated card, this step is not necessary.  
Once the application software and driver are installed, the card is  
ready for use.  
Otherwise, you must use the Sprint Activation Wizard to activate  
and configure your account. Activation involves phoning Sprint  
Section 2A: Installing the Sprint Mobile Broadband Card  
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Customer Service, exchanging information and entering your  
account information into the appropriate fields in the wizard.  
To activate an account and configure your card:  
1. Insert the card into your PC Card slot. The Activation  
Wizard will launch automatically.  
2. Click Next to begin the activation process. The wizard  
will guide you through the process.  
Sprint PCS Connection Manager checks to ensure you have  
the latest firmware installed. If there is a new firmware  
release for the software, the “Firmware Update” pop-up  
dialog appears.  
Note:  
3. Please telephone Sprint Customer Service to set up your  
Sprint PCS wireless network account.  
If you will be using your Sprint Mobile Broadband  
Card primarily for business purposes, call 1-888-788-  
4727.  
If your card is intended primarily for personal use,  
call  
1-888-715-4588.  
You should have the following information available:  
Your billing address  
Your Social Security or Tax ID number  
Your driver’s license number  
Your card’s ESN (electronic serial number) (The ESN  
is printed on the card’s label and can also be  
displayed during the installation process.)  
A pen and paper to write down your account  
information  
Inform your Sprint Customer Service Specialist that you  
are activating a Sprint Mobile Broadband Card by  
Novatel Wireless, Inc. (EV-DO PC Card). During this call,  
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Sprint Customer Service will help you choose a service plan  
and guide you through the activation process.  
4. Click Next when you are asked for your card’s ESN (electronic  
serial number). The third window will appear, which displays  
your card’s ESN in the top field.  
5. Carefully repeat the ESN to the Service Representative. You  
will be given an activation code.  
6. Enter the activation code into the bottom field of the  
window and click Next to continue to the next window.  
7. Once your Sprint Customer Service Specialist has given you  
your card’s phone number (also called MDN), and MSID  
(IMSI_S) numbers, enter them in the top and bottom fields.  
and click Next to continue.  
8. A confirmation screen appears. Verify that your phone  
number (MDN) and MSID (IMSI_S) are correct. Be sure to  
write these numbers down for future reference. Click Yes to  
continue.  
9. You have now successfully completed the activation process.  
Click Finish to exit the Sprint Activation Wizard.  
You may manually access the Activation Wizard from the  
Sprint PCS Connection Manager sub menu. See “Sprint PCS  
Vision - Novatel Wireless, Inc.” on page 9.  
Note:  
On completion of this step, your card is ready for use. Section 2B:  
Sprint PCS Connection Manager Software, beginning on page 28,  
explains how to use the Sprint PCS Connection Manager Software  
to manage and monitor your connections.  
Section 2A: Installing the Sprint Mobile Broadband Card  
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Section 2B  
Sprint PCS Connection Manager Software  
In This Section  
The Sprint PCS Connection Manager Software  
The Sprint PCS Connection Manager Software Window  
System Tray Icons  
Establishing and Terminating Connections  
Sprint PCS Connection Manager Software Menu Options and Settings  
This chapter outlines the Sprint PCS Connection Manager Software  
interface for your notebook PC, including the components of the main  
window, button usage, system tray icons, and more. Once you’ve  
mastered the basics here, you’ll be ready to begin using your card.  
Section 2B: Sprint PCS Connection Manager Software  
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The Sprint PCS Connection Manager  
Software  
Sprint PCS Connection Manager Software allows you to  
manage and monitor the connection between your Sprint  
Mobile Broadband Card and the CDMA network. Use the  
software to:  
Determine your signal strength, roaming status,  
Sprint PCS® connection availability, and other network  
parameters.  
Initiate data calls.  
View call statistics.  
Enable and disable features such as Always on Top (which  
allows you to set the card software to display in front of  
other application windows).  
Set options related to Web messages, sounds played, and  
the lock code security feature (which you can use to  
prevent others from using your card).  
You must run the Sprint PCS Connection Manager Software  
anytime you use the card unless you have configured the card  
to run in NDIS mode with Novatel Wireless, Inc. Network  
Adapter. (see “Novatel Wireless Network Adapter (NDIS)” on  
page 51.)  
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Starting the Sprint PCS Connection Manager Software  
To launch the Sprint PCS Connection Manager Software:  
Double-click the Sprint PCS Connection Manager desktop  
icon, located on your desktop  
– or –  
Select Start > Programs > Sprint > Merlin S720 > Sprint PCS  
Connection Manager 3.0.  
Depending on your settings in the Options window, the software  
starts automatically anytime you insert the Sprint Mobile  
Broadband Card.  
Once you make a connection in the card software, you can launch  
whichever application you want to use (such as your Web browser  
or email application).  
Use the close button in the upper-right corner of the interface to  
exit the software.  
Section 2B: Sprint PCS Connection Manager Software  
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The Sprint PCS Connection Manager  
Software Window  
The Sprint PCS Connection Manager Software features its  
own Custom Main Interface (CMI) window. It includes the  
following components:  
A Menu button in the upper-left corner  
Minimize and Close buttons in the upper-right corner  
A message area (the left portion of the display)  
An indicator area (to the immediate right of the message  
area)  
A button (“GO”) used to establish/cancel a connection  
A Detail Drawer that displays the amount of data being  
transferred and received  
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About the Interface  
The following application functions are available within the main  
window of the Sprint PCS Connection Manager Software:  
Close: Closes the interface and exits the software.  
Go: Initiates a connection.  
Stop: Ends or cancels a connection.  
Minimize: Minimizes the interface to System Tray Mode.  
Menu: Provides access to tools and options settings.  
Message Area: Displays “Insert your card...,” “Ready,”  
“Disconnect,” “Connect,” Authenticating,” “Connecting,” or  
“Connected” states. Other connection messages may apply  
depending on your custom options. (See page 34.)  
Image Compression (if applicable): Indicates that data and  
image compression is enabled for enhanced speed performance.  
Transfer/Receive: Visual indicator of data activity.  
Signal Strength: Visual indicator of signal strength.  
Detail Drawer: Displays byte counter. Click + to expand  
and - to close.  
Section 2B: Sprint PCS Connection Manager Software  
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The Menu Button  
Clicking the Menu button, located in the upper-left corner of  
the interface, provides access to the Sprint PCS Connection  
Manager Software menu.  
Some menu options will remain inactive or unavailable if a  
connection has not been established. Once a connection is  
made, the options will become active. The Links menu option  
and the Settings menu option both contain submenus. See  
Section 2C, Menu Options, beginning on page 41, for details  
on the Sprint PCS Connection Manager options and settings.  
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The Minimize and Close Buttons  
The Minimize button closes the window but leaves the program  
running. When the program is minimized, its icon in the system  
tray can be used to determine the card status. (see “System Tray  
Icons” on page 38.)  
Once minimized, you can redisplay the program by double-clicking  
the desktop shortcut or launching the card software from the  
Start menu. (See page 39 in this section.) You can also click the  
icon in the system tray. (The icons are defined in “System Tray  
Icons” on page 38.)  
The Close button is used to exit the card software.  
Section 2B: Sprint PCS Connection Manager Software  
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Connection Status  
The Sprint PCS Connection Manager Software interface  
provides information about your current connection status.  
Other messages may appear as a result of customized  
options.  
Insert your Card...  
If the Sprint PCS Connection Manager Software fails to detect  
a card, the message “Insert your Card...” is displayed. In this  
state, the GO button is unavailable to indicate it cannot be  
engaged. The signal strength and image compression icons  
also are not visible.  
If the Sprint PCS Connection Manager interface fails to detect  
the card, the “Insert your Card...” message will continue to be  
displayed.  
Disconnected  
In this state, the GO button is available and the signal  
strength icon is visible. Click GO to make a connection.  
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Connecting  
In this state, the Sprint PCS Connection Manager is attempting to  
make a connection. During this action, the display will progress  
from “Connecting” to Authenticating,” to Authenticated.” The  
signal strength icon is visible and the GO button changes to Stop.  
If you attempt to establish a Sprint PCS Vision connection that  
requires a password, a dialog box appears. Enter the relevant  
information and click OK to continue the connection process.  
To cancel the connection, click Stop.  
Connected  
Once the connection is established, the message area  
displays “Connected” and the transfer/receive icon is  
now visible.  
For other messages, see “Settings” on page 47 and  
“Troubleshooting Tips” on page 59.  
Section 2B: Sprint PCS Connection Manager Software  
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Indicator Area  
The indicator area displays icons that help you keep track of  
your signal strength and roaming status, notify you when you  
receive messages, and indicate whether certain options or  
features are enabled.  
The following table lists the indicator area icons and explains  
the significance of each icon.  
Indicator Area Icons  
Icon Meaning  
The Signal Strength indicator uses bars to show the  
strength of the radio signal. The number of bars increases  
(up to a maximum of six) as the signal strength increases.  
Note: This icon is displayed only when data services are  
available.  
When no bars are shown, no connection is possible for one  
of the following reasons:  
You are outside of the Nationwide Sprint Network  
service area.  
The signal strength is too weak.  
A network problem is preventing the Sprint Mobile  
Broadband Card from obtaining service.  
The Transmit/Receive icon lets you know that a Sprint  
Power Vision data connection is active.  
The Optimization image compression software is active.  
The CDMA 1xEVDO icon appears when CDMA 1xEVDO  
service is available and active.  
The Roaming indicator lets you know that you have  
roamed from a Sprint Network to a roaming partner's  
system.  
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The GO Button  
The GO button is used to establish and cancel a connection. The  
text on the button changes during different connection stages.  
GO – Ready to establish a connection. Click the button to start  
a connection.  
Stop – Once a connection is established, the Go button  
changes to read Stop. A connection is being established or is  
already established. Click the button to cancel or disconnect.  
Section 2B: Sprint PCS Connection Manager Software  
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System Tray Icons  
The Sprint PCS Connection Manager Software displays an  
icon in the system tray (in the lower-right portion of the  
display screen on your computer). The system tray icon  
indicates your connection status.  
Meaning  
Icon  
Connecting-Sprint MobileBroadbandCardreadyfor  
connectionorcurrentlymakingaconnection.  
Connected-ConnectionestablishedtoNationwide  
Sprint PCSNetworkanddatatransferinprocess.  
Dormant-Connectionestablishedbut nodatatransfer  
takingplace.  
Disconnected-Sprint PCS ConnectionManager  
running, but noconnectioninprogress.  
Error-Sprint PCS ConnectionManagerhasencountered  
ahardwarefailureinyourcomputer’smodemor  
anothererrorwhileattemptingtoconnect.  
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Establishing and Terminating Connections  
The Sprint PCS Connection Manager Software interface can be  
used to establish and terminate connections with the Sprint  
Mobile Broadband Card by simply clicking the GO or Stop buttons.  
Sprint PCS Connection Manager Software  
Menu Options and Settings  
Click the Menu button, located at the upper left of the interface  
(see page 29), to launch the Sprint PCS Connection Manager menu.  
Menu options are described in Section 2C, Menu Options  
beginning on page 42.  
Section 2B: Sprint PCS Connection Manager Software  
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Section 2C  
Menu Options  
In This Section  
Overview of Menu Items  
Menu Item Details  
Settings  
The Sprint PCS Connection Manager’s primary menu options allow you  
to manage your card’s connections and settings. This chapter provides  
an overview and brief description of each of the options available under  
the Menu drop-down list.  
Section 2C: Menu Options  
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Overview of Menu Items  
To display the Sprint PCS Connection Manager’s primary  
menu, click the Menu button at the top left corner of the  
interface.  
The table on the following page outlines various menu items  
and provides a brief description of the items and links to  
more detailed information.  
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Menu Items  
Menu Item  
Alert Log  
Description  
For more  
information,  
see:  
View information on card errors  
or failures by date/time, alert,  
connection name, and type.  
Page 44  
Connection  
History  
View information on data  
connections by date/time, type,  
and duration.  
Page 44  
Device Info &  
Diagnostics  
View detailed information about Page 45  
the Sprint Mobile Broadband  
Card, software, and connections.  
Software  
Updates  
Check for posted updates to the  
Sprint PCS Connection Manager  
Software or configure to  
Page 46  
automatically check for updates.  
Links  
When connected to the  
Nationwide Sprint PCS Network,  
provides a link to the Sprint PCS  
Web site.  
Page 46  
Help  
Open the Sprint PCS Connection  
Manager Help file.  
Page 47  
Page 47  
About Sprint PCS  
Connection  
Manager  
View the opening Sprint PCS  
Connection Manager Software  
identification screen.  
Settings  
Configure the Sprint PCS  
Connection Manager Software to  
best suit your needs and  
preferences.  
Page 47  
Exit  
Close the Sprint PCS Connection  
Manager Software application.  
Section 2C: Menu Options  
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Menu Item Details  
Alert Log  
The Alert Log provides a record of all alerts that have been  
generated while establishing and maintaining your  
connections and settings. You can use the Alert Log to help  
isolate and resolve connection issues.  
To display the Alert Log:  
Select Menu > Alert Log.  
To clear the Alert Log:  
1. From the Alert Log window, click Clear.  
2. You will see a prompt: “Clear all entries from the Alert  
Log?” Click Yes to delete all records. Click No to cancel.  
Connection History  
The Connection History dialog maintains a record of your data  
connections. You can choose whether to keep a record of your  
connection history by enabling or disabling this feature to suit  
your preference.  
To enable or disable Connection History:  
Select Menu > Settings > General > Keep Connection  
History.  
A check mark next to the option indicates that it is enabled.  
To display the Connection History:  
Select Menu > Connection History.  
For each message, the Connection History displays:  
The date and time the connection was initiated.  
The phone number dialed for data connections.  
The type of connection.  
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The duration of the connection.  
Deleting Records  
To delete all records in the Connection History:  
1. From the Connection History window, click Clear.  
2. You will see a prompt: “Cear all entries from the Connection  
History?” Click Yes to delete all records. Click No to cancel.  
Device Info & Diagnostics  
The Device Info & Diagnostics window displays detailed  
information about your Sprint Mobile Broadband Card, Sprint PCS  
Connection Manager Software, signal strength, port  
configuration, and more.  
The information displayed in this window includes:  
The manufacturer.  
The Sprint Mobile Broadband Card.  
Your Sprint Mobile Broadband Card phone number.  
The hardware version.  
The version of software in use.  
The Sprint PCS Connection Manager Software version and  
build.  
The version of the PRL (Preferred Roaming List, which specifies  
the radio frequency channels that the card is permitted to use)  
The card's designed capabilities and coverage.  
Various communication and card tests and results.  
To access the Device Info & Diagnostics menu:  
Select Menu > Device Info & Diagnostics.  
To view information about your system, including installed files:  
Click the System Information button.  
Section 2C: Menu Options  
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Information obtained from the System Information sections  
can be used to create a report, which can be saved and then  
sent via email to a Sprint PCS Customer Service  
Representative to help them in troubleshooting your  
notebook.  
Software Updates  
From time to time, Sprint may release updates for your Sprint  
PCS Connection Manager Software. These updates may add  
new features or improve the network performance. This  
menu option allows you to check for any posted updates or to  
set up an automatic monthly check for updates.  
To check for software updates:  
Select Menu > Software Updates > Check Now.  
To enable or disable automatic monthly checks:  
Select Menu > Software Updates > Check for updates once  
a month.  
A check mark next to the option indicates that it is enabled.  
Click OK to save changes and exit the Software Updates  
dialog box.  
Links  
During an active Sprint PCS Vision connection, this menu  
option provides a hyperlink to the Sprint PCS Web site. To  
access this link, select Menu > Links > Sprint PCS Web Site.  
The Sprint PCS Connection Manager Software Links menu  
does not allow you to add or remove links. Continue to  
manage direct links to your favorite Web sites through your  
Web browser menu.  
Note:  
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Help  
This menu item provides direct access to Sprint PCS Connection  
Manager’s online help file. You can also access the help file from  
any window within Sprint PCS Connection Manager by pressing  
the ‘F1’ key on your keyboard. To access Help, select Menu > Help.  
About Sprint PCS Connection Manager  
The About Sprint PCS Connection Manager menu option allows  
you to display the Sprint PCS Connection Manager Software  
opening splash screen, which appears when you launch the  
Sprint PCS Connection Manager Software.  
Select Menu > About Sprint PCS Connection Manager.  
Settings  
The Settings window from the Menu allows you to configure the  
Sprint PCS Connection Manager Software to suit your preferences.  
In the Settings window you can:  
Enable and disable several features, including Window Always on  
Top and Connection History, set program launch and optimization  
options, and customize Sprint PCS connection settings.  
To access the Settings menu:  
1. Click Menu on the Sprint PCS Connection Manager Software  
interface.  
2. Select Settings from the submenu.  
Settings Window  
The Settings window contains three options:  
General  
Optimization  
Sprint PCS Vision - Novatel Wireless or Sprint PCS Data Link  
Section 2C: Menu Options  
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If you did not install the Bytemobile Optimization Client, the  
Optimization option will not be available. Once you install the  
Bytemobile Optimization Client this option will become  
available.  
Note:  
General  
To display the General settings options, select Menu > Settings  
> General. Then you can customize your Sprint PCS  
Connection Manager by selecting the following options:  
Play Sound Effects – Select this check box to play a clicking  
sound whenever an action is taken on the Sprint PCS  
Connection Manager Software.  
Always on Top – When checked, the Sprint PCS Connection  
Manager window displays in front of all other open  
application windows, even if another window is placed  
over the Sprint PCS Connection Manager Software  
window.  
Start in System Tray – Select this check box to have the  
Sprint PCS Connection Manager interface visible on your  
screen regardless of which applications are open.  
Keep Connection History – When selected, the Sprint PCS  
Connection Manager Software logs all connections in the  
connection history. (For details on Connection History, see  
page 44.)  
Launch when Windows Starts– When selected, the Sprint  
PCS Connection Manager Software opens automatically  
upon startup of your computer.  
When finished, click Apply and then OK to save changes and  
close the Settings dialog box.  
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Optimization  
Bandwidth Optimization enhances the connection to your  
company’s enterprise network; it is a combination of data  
compression, TCP/IP optimization, and caching. This can result in a  
two to five times improvement in your perceived system speed,  
depending on your applications.  
To display the Optimization settings menu, select Menu > Settings >  
Optimization. Then check or uncheck the available options to select  
your image compression setting:  
Enable Optimization Client To enable Bandwidth  
Optimization, place a check mark in the check box designated  
Bandwidth Optimization On. When selected, the image  
compression software is enabled.  
The Bandwidth Optimization screen provides a visual display  
of the original image as well as an optimized version. You can  
choose from fastest (low quality) to highest quality by sliding  
the image compression bar up and down the scale (see image  
below.)  
Note:  
Bandwidth Optimization Screen  
Section 2C: Menu Options  
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Protocol Compression  
Select the Protocol Compression check boxes to enable  
compression for the following types for data:  
SSL - Secure Socket Layer  
FTP - File Transfer Protocol  
SMTP - Simple Mail Transfer Protocol, a communications  
protocol used on the Internet to route email  
HTTP - Hypertext Transfer Protocol  
POPv3 - Post Office Protocol standard in common use on TCP/  
IP networks  
IMAP - Acronym for Internet Message Access Protocol, a  
method for an email program to gain access to email and  
bulletin board messages stored on a mail server.  
Limitation to Bandwidth Optimization include minimal  
improvements with email applications. Email performance  
can be improved by working offline as much as possible,  
dragging and dropping attachments to desktop folders rather  
than opening attachments directly from email.  
Tip:  
Click Default if you want to return to the default  
settings.  
When finished, click Apply and then OK to save changes and  
close the Settings dialog box, or click Cancel to undo any  
changes.  
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Sprint PCS Settings  
To customize your Sprint PCS Vision - Novatel Wireless settings or  
Sprint PCS Data Link settings, select Menu > Settings > Sprint PCS  
(connection name), and then select from the following  
menu options:  
Always Show Welcome Screen – Select this check box if you  
would like to have a welcome screen appear upon a successful  
connection to the Sprint Power Vision network.  
Perform Pre-Connect Tests – Select this check box if you would  
like to see what may have caused a failure if Connection  
Manager was unable to connect.  
Enable Network Adapter (NDIS) – Allows you to establish a  
Novatel Wireless (1xEV-DO) connection to connect to the  
Sprint PCS Network automatically without launching  
Sprint PCS Connection Manager. You can disable the Enable  
Network Adapter mode at any time by deselecting the Enable  
Network Adapter (NDIS) check box from this menu. (See below  
for more information about enabling NDIS.)  
Novatel Wireless Network Adapter (NDIS)  
Enabling the Novatel Wireless Network Adapter enables always-on  
connectivity like an Ethernet card and eliminates the need to use the  
Sprint PCS Connection Manager Software. As soon as the card is  
inserted into your PC Card slot, the card connects to the network  
automatically. The connection is also reestablished automatically  
coming out of hibernate and standby modes.  
To enable the Novatel Wireless Network Adapter:  
1. Disconnect the Sprint Mobile Broadband Card from the  
Sprint PCS Network. (If you are connected to the Sprint PCS  
network, the Enable Network Adapter [NDIS] check box will  
be disabled.)  
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2. Access Menu>Settings>Sprint PCS Vision - Novatel  
Wireless.  
The first time you enable the Network Adapter (NDIS) mode,  
Note:  
Windows will automatically install the network drivers for the  
Sprint Mobile Broadband Card - Novatel Wireless EV-DO Network  
Adapter. Once Windows detects the new hardware, a “Found New  
Hardware” pop-up message will appear in your system tray  
followed by the “Ready to Use” message.  
Your card must be activated with Sprint PCS and you must be  
within the Sprint PCS coverage area for your card to work.  
3. Place a check mark in the check box designated Enable  
Network Adapter (NDIS), click Apply, and then click OK.  
You may now use the Merlin S720 in NDIS mode and  
experience automatic connectivity without launching the  
Sprint PCS Connection Manager.  
Service Settings (Mode)  
The Mode section is used to set your connection preferences or  
service settings. You can choose to connect to only 1xEV-DO  
(high speed) or 1xRTT (low speed) cellular networks, or you can  
let Sprint PCS Connection Manager manage your network  
connections.  
The Mode section gives you the following options to choose from:  
Automatic: Select the Automatic option if you would like to  
have Sprint PCS Connection Manager manage your  
connections. By selecting this option, Sprint PCS  
Connection Manager will automatically select one of the  
cellular networks available in your area when you launch a  
connection.  
EVDO Only: Select the EVDO Only option if you would like  
to have Sprint PCS Connection Manager connect to only  
1xEV-DO networks. You can disable EVDO Mode at any  
time if you are not connected to any network by selecting  
another option.  
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Sprint PCS Connection Manager will always try to connect to  
a Sprint CDMA 1xEV-DO network first before attempting to  
connect to an 1xRTT network. 1xEV-DO networks always  
have priority! If an 1xEV-DO network is unavailable then  
Sprint PCS Connection Manager will search for an available  
1xRTT network.  
Note:  
1xRTT Only: Select the 1xRTT Only option if you would like to  
have Sprint PCS Connection Manager connect to only 1xRTT  
networks. When you apply this option, the next time you make  
a connection Sprint PCS Connection Manager will search for  
only 1xRTT networks.  
If the signal strength is too weak and you are unable to  
connect using 1xRTT in the 1900 MHz frequency, or if your  
connection fails due to this selection, disable the setting.  
Tip:  
Applying your Mode Preference  
1. Click OK or Apply on the Settings dialog box to reset your  
modem. When you apply your service preference the  
following dialog will appear: “Service setting was changed  
successfully. Please wait while the modem is reset for the  
changes to take effect.”  
2. Click OK to close the dialog box. When the modem is reset  
the Go button will be visible and the Connection Manager  
User Interface will display “Disconnected.” This may take a  
moment.  
Roaming Preference  
The Roaming section is used to change your roaming preference.  
Your coverage area and billing charges depend upon your service  
and the type of account you have. There may be surcharges for  
roaming service that vary based on whether you are in a preferred  
roaming area or a non-preferred roaming area. If there is no  
roaming agreement between Sprint and the local carrier, you may  
be unable to complete calls in a non-preferred zone.  
Section 2C: Menu Options  
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The Roaming section gives you the following options to  
choose from:  
Sprint: Select the Sprint option to direct the Sprint Mobile  
Broadband Connection Card not to roam. If this option is  
selected, you will not be able to roam off the Sprint PCS  
network. This is the default setting.  
Automatic: Select Automatic to direct the Sprint Mobile  
Broadband Connection Card to automatically search for  
any accessible network in the local area if you travel  
outside the Sprint PCS Service Area.  
When you select Automatic mode you will see a prompt:  
“The device is in Automatic mode and will will roam when  
Sprint coverage is unavailable. Roaming Rates may apply".  
Note:  
Click OK to change your settings and close the dialog  
box or click Cancel to return to the previous screen.  
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Enabling and Disabling Roam Guard  
Check the Roam Guard box if you want Sprint PCS  
Connection Manager to notify you each time you make a  
connection and roam outside the Sprint PCS network.  
Each time you roam, the following message will appear:  
“Outgoing or Incoming Roaming Data detected, roaming rates  
may apply.”  
Press Roam to continue, or Cancel to close the data session.  
If you do not wish to see this message when you are roaming  
deselect “Roam Guard” by unchecking it.  
Tip:  
Once you deselect the Roam Guard check box, a confirmation  
message will appear. Click OK to change your settings and  
close the dialog box . Data Roam Guard will not appear  
when you data roam.  
Roaming Only: Select Roaming Only when you travel outside  
the Sprint PCS Service Area. By selecting this option the Sprint  
Mobile Broadband Connection Card will select a network that  
has a roaming agreement with Sprint.  
When you select this option you are roaming within a  
“preferred” roaming area. If there is no roaming agreement  
between Sprint and the local carrier, you may be unable to  
complete calls in a “non-preferred zone.”  
Note:  
Once you select this option a confirmation message will  
appear. Click OK to change your settings and close the dialog  
box or click Cancel to return to the previous screen.  
Section 2C: Menu Options  
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Applying your Roaming Preference  
1. Click OK or Apply on the Settings dialog box to reset  
your modem. When you apply your roaming preference  
the following dialog will appear: “Roaming setting was  
changed successfully. Please wait while the modem is  
reset for the changes to take effect.”  
2. Click OK to close the dialog box.  
3. Wait for the modem to reset. This may take a moment.  
When the modem is reset the Go button will be visible  
and the Connection Manager User Interface will display:  
“Disconnected.”  
When you change your roaming preference an informational  
message will appear in your system tray.  
Tip:  
Sprint PCS Connection Card Settings  
Activation Wizard – This option is used only when  
activating a new Sprint PCS device.  
Change User Lock – This option enables you to change and  
customize your User Lock Code. (See below for more  
information on using your User Lock Code.)  
User Lock Code  
The Lock Code feature can be used to prevent others from  
using your card and your account. When the lock code is  
enabled, the message area will display “Card Locked” and the  
lock icon will appear in the indicator area.  
While the card is in lock mode, you may not launch a data  
session without first entering your four-digit lock code. The  
default lock code is the last four digits of your Sprint Mobile  
Broadband Card phone number. (See the “Tip” on page 58.)  
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To enable the lock feature:  
1. Click the Locked/Unlocked Icon located in the Detail Drawer  
of the Sprint PCS Connection Manager interface.  
2. The Enter User Lock Code window appears.  
3. Enter your lock code and click OK.  
Section 2C: Menu Options  
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Your default lock code is the last four digits of your card’s  
phone number. If you can’t recall your card’s phone number,  
go to Menu >Device Info and Diagnostics or call Sprint  
Customer Service at 1-888-211-4PCS (4727).  
Tip:  
To change your lock code:  
1. Select Menu > Settings > Sprint PCS Vision - Novatel  
Wireless > Change > User Lock.  
Running the Activation Wizard resets the lock code to the last  
four digits of the most recently activated phone number.  
Note:  
2. Enter your new four-digit lock code.  
3. Re-enter your new lock code.  
4. Select a lock status: Unlock to leave the card unlocked;  
Lock to enable the lock code feature immediately.  
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Section 2D  
Troubleshooting Tips  
In This Section  
Problem Causes and Suggestions  
Reinstalling the Sprint Mobile Broadband Card Driver  
Resolving Resource Conflicts  
Additional Troubleshooting Tools  
This section provides assistance in diagnosing and solving many  
common problems you may experience while using your Sprint Mobile  
Broadband Card and Sprint PCS Connection Manager Software with  
your notebook PC.  
Section 2D: Troubleshooting Tips  
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Problem Causes and Suggestions  
When properly installed, the Sprint Mobile Broadband Card is  
a highly reliable product. Most problems are caused by one of  
these issues:  
The wrong driver has been installed.  
System resources required by the card are being used by  
other devices.  
Network coverage is not available (either because you are  
outside the Nationwide Sprint PCS Network or because of  
an account or network problem).  
This section describes how to diagnose and solve these and  
other problems. If, after reading this section, you are unable  
to resolve a problem, please visit www.sprint.com or contact  
Sprint Customer Service at 1-888-211-4PCS (4727).  
Error: Searching for Sprint Mobile Broadband Card...  
The Sprint PCS Connection Manager Software interface  
displays this message: “Searching for Sprint Mobile  
Broadband Card...”  
Possible Causes  
Suggestions  
a. The card is not completely  
a. Eject and reinsert the card.  
inserted into the PC Card slot.  
b. See “Reinstalling the Sprint  
Mobile Broadband Card Driver”  
on page 62.  
b. The wrong driver is installed  
for the card.  
c. There is a resource conflict.  
c. See “Resolving Resource  
Conflicts” on page 67.  
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Error: Splash Screen is Frozen  
The splash screen of the Sprint PCS Connection Manager Software  
is frozen.  
Possible Causes  
Suggestions  
You may have a resource conflict. Restart your PC. If you are unable  
to resolve this problem by  
restarting your PC, see “Resolving  
Resource Conflicts” on page 67.  
Error: Not in Service  
The Sprint PCS Connection Manager Software interface displays  
the message, “Not in Service.”  
Possible Causes  
Suggestions  
Inadequate signal strength may  
occur for either of these reasons:  
a. Verify that you are within the  
Nationwide Sprint PCS  
Network. Coverage maps are  
available at www.sprint.com.  
a. You are outside the  
Nationwide Sprint PCS  
Network.  
b. Change your location.  
b. You may be inside a building or  
near a structure that is causing  
radio interference.  
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Error: Connection Gets Dropped (Windows® 2000 and XP)  
When attempting a data connection with Sprint PCS  
Connection Manager Software, the connection gets dropped  
as soon as it is established. (The status goes from  
“Connecting” and “Connected” back to “Click ‘GO’ to  
Connect.”)  
Possible Causes  
Suggestions  
The connection  
properties are  
not optimal.  
1. Click Start > Connect To > Sprint PCS Vision -  
Novatel Wireless (or Sprint PCS Data Link) from the  
Windows start menu.  
2. Click the Properties button on the connection  
settings dialog.  
3. Click the Networking tab.  
4. Click the Settings button.  
5. Ensure that Negotiate multi-link for single-link  
connections is not selected in the PPP Settings  
dialog.  
6. Click OK to save your settings.  
Reinstalling the Sprint Mobile Broadband  
Card Driver  
There is a Sprint Mobile Broadband Card driver for each  
supported Windows operating system. Unless the appropriate  
driver for your version of Windows is installed, you will not be  
able to establish a network connection with the card. This  
section provides instructions on verifying that you have the  
correct card driver installed.  
You must have the Sprint Mobile Broadband Card installation  
CD to complete this procedure.  
Note:  
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Windows® 2000  
To verify that the correct driver is installed:  
1. Locate the existing driver.  
2. Update the driver.  
To locate the driver:  
1. Close all Windows programs and open the Control Panel by  
selecting Start > Settings > Control Panel.  
2. Double-click the System icon.  
3. Click the Hardware tab.  
4. Click the Device Manager tab.  
5. Locate the Sprint Mobile Broadband Card entries by using  
the "+" signs to expand the listings. (For example, to see all  
the installed modems, click the "+" sign to the left of  
Modems.) The card should have three entries:  
The card should appear under Multifunction adapters as  
Sprint Merlin S720 (EV-DO) Modem Parent.  
PC Card) Modem.  
The card should appear under Network adapters as  
Sprint (EV-DO PC Card) Modem Adapter.  
If the listings above do not appear, identify the listing for the  
Sprint Mobile Broadband Card by ejecting the card. This causes the  
driver listing for the card to disappear from the list. Reinsert the  
card again to cause the driver listing to reappear. You can identify  
the entries for the Sprint Mobile Broadband Card by observing  
which entries are affected when you eject and reinsert the card.  
Section 2D: Troubleshooting Tips  
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Updating the Driver  
1. If the installation CD is not already in your CD-ROM  
drive, insert it. If the CD start-up menu appears, use the  
exit option in the lower-left corner of the screen to exit  
the menu.  
2. Right-click Sprint (EV-DO PC Card) Modem Parent.  
3. Click the Properties button.  
4. Click the Driver tab.  
5. Click the Update Driver… button to launch the Update  
Device Driver Wizard.  
6. Click Next.  
7. Select Display a list of known drivers for this device so that I  
can choose a specific driver and click Next.  
8. Click the Have Disk… button.  
9. Enter d:\Drivers\Win2K (where d is the letter of your  
CD-ROM drive).  
10. Click OK.  
11. If the “Digital Signature Not Found” window is  
displayed, click Yes.  
12. Click Finish. Repeat steps 6-12 as prompted.  
If you are prompted to restart your PC, click Yes. Otherwise,  
restart your PC from the Start menu. (You must restart your  
PC to complete the driver installation.)  
The correct driver should then be installed.  
Windows® XP  
To verify that the correct driver is installed:  
1. Uninstall the existing driver.  
2. Install the Windows XP driver from the Sprint Mobile  
Broadband Card installation CD.  
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To uninstall the existing driver:  
1. Open the Control Panel by selecting Start > Control Panel.  
2. If “Pick a Category” is displayed, select Switch to Classic View.  
3. Double-click the System icon.  
4. Click the Hardware tab.  
5. Click the Device Manager button.  
6. Locate the Sprint Mobile Broadband Card entries by using  
the "+" signs to expand the listings. (For example, to see all  
the installed modems, click the "+" sign to the left of  
Modems.) The card should have three entries:  
The card should appear under Multifunction adapters as  
Sprint Merlin S720 (EV-DO PC Card) Modem Parent.  
The card should appear under Modems as Sprint (EV-DO  
PC Card) Modem.  
The card should appear under Network adapters as  
Sprint (EV-DO PC Card) Modem Adapter.  
If the listings above do not appear, identify the listing for the  
Sprint Mobile Broadband Card by ejecting the card. This  
causes the driver listing for the card to disappear from the  
list. Reinsert the card again to cause the driver listing to  
reappear. You can identify the entries for the Sprint Mobile  
Broadband Card by observing which entries are affected  
when you eject and reinsert the card.  
7. Right-click Sprint (EV-DO PC Card) Modem Parent.  
8. Select Uninstall from the pop-up menu.  
9. Click OK to confirm the uninstall.  
The Sprint Mobile Broadband Card listings should be removed.  
Section 2D: Troubleshooting Tips  
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Installing the Windows XP Sprint Mobile Broadband Card  
Driver  
1. If the installation CD is not already in your CD-ROM  
drive, insert it. If the CD start-up menu appears, use the  
exit option in the lower-left corner of the screen to exit  
the menu.  
2. Eject and reinsert the Sprint Mobile Broadband Card to  
launch the Found New Hardware Wizard.  
3. Select Install from a list or specific location (Advanced)  
on the first window of the Found New Hardware Wizard  
and click Next to proceed.  
4. Select the Search for the best driver in these locations radio  
button and the Include this location in the search check  
box, then enter d:\Drivers\WinXP (where d is the letter  
of your  
CD-ROM drive). Click Next to proceed to the next  
window.  
5. If a warning appears stating that the Sprint Mobile  
Broadband Card has not passed Windows Logo testing,  
click Continue Anyway.  
6. Click Finish and repeat steps 1 to 5 as prompted.  
The correct driver is then installed.  
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Resolving Resource Conflicts  
You must have your Sprint Mobile Broadband Card  
installation CD to complete this procedure.  
Note:  
The Sprint Mobile Broadband Card requires these system  
resources:  
1 IRQ.  
4096 bytes of I/O space.  
2 available communications ports (one modem, one serial).  
If these resources are not available to the card, you have a resource  
conflict. If another PC Card is installed, you may be able to free the  
necessary resources simply by ejecting the other device.  
Otherwise, you may need to disable another device (such as an  
internal modem, infrared device, or network card) to resolve the  
resource conflict. This section explains how to disable other  
devices.  
Windows® 2000  
To resolve a resource conflict in Windows 2000:  
Disable a device (internal modem, infrared device, or  
network card).  
Disabling an Internal Modem, Infrared Device, or Network Card  
1. Close all Windows programs and open the Control Panel by  
selecting Start > Settings > Control Panel.  
2. Double-click the System icon.  
3. Click the Hardware tab.  
4. Click the Device Manager button.  
5. Locate the device that you want to disable:  
Section 2D: Troubleshooting Tips  
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If you want to disable an internal modem, expand  
the Modem tree by clicking the "+" sign to its left.  
If you want to disable an infrared device, expand the  
Infrared Devices tree by clicking the "+" sign to its  
left.  
If you want to disable a network card, expand the  
Network Adapters tree by clicking the "+" sign to its  
left.  
6. Right-click the device you want to disable, choose  
Disable from the pop-up menu that appears, and click  
OK.  
Windows® XP  
To resolve a resource conflict in Windows XP:  
Disable a device (internal modem, infrared device, or  
network card)  
Disabling an Internal Modem, Infrared Device, or Network  
Card  
1. Close all Windows programs and open the Control Panel  
by selecting Start > Settings > Control Panel.  
2. Double-click the System icon.  
3. Click the Hardware tab.  
4. Click the Device Manager button.  
5. Locate the device that you want to disable:  
If you want to disable an internal modem, expand  
the Modem tree by clicking the "+" sign to its left.  
If you want to disable an infrared device, expand the  
Infrared Devices tree by clicking the "+" sign to its  
left.  
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If you want to disable a network card, expand the  
Network Adapters tree by clicking the "+" sign to its left.  
6. Right click the device you want to disable, choose Disable  
from the pop-up menu that appears and click OK.  
Additional Troubleshooting Tools  
Connection History  
Connection History provides you with a detailed record of the  
connections established using your Sprint Mobile Broadband Card.  
Since Connection History allows you to sort records by connection  
name, you can easily distinguish between personal and business  
usage. You can also save any of the messages on the Connection  
History screen to a log file that you can print out for your record.  
Accessing Connection History  
Select Menu > Connection History from the Sprint PCS  
Connection Manager Software interface.  
About Connection History  
The Connection History window displays a table with three  
columns: Date/Time, Type, and Duration.  
You can select entries by using the arrow keys or your mouse.  
Selected entries are highlighted. By default, no entry is selected.  
Click the Clear button to access the Clear Connection History  
dialog box. Click Yes to confirm the delete or No to cancel.  
To generate a text file containing your Connection History:  
1. Select File > Export from the Sprint PCS Connection Manager  
Connection History Window. A Save As dialog box appears.  
2. In the file name box type a name for the CSV log file and  
click Save. The file name is called “Connection Log.txt” by  
Section 2D: Troubleshooting Tips  
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default, however, you can name the file any descriptive  
name you like.  
Alert Log  
The Alert Log provides a record of all alerts that have been  
received while establishing and maintaining your  
connections. You can use the Alert Log to help isolate and  
resolve connection issues.  
Accessing the Alert Log  
Select Menu > Alert Log from the Sprint PCS Connection  
Manager Software interface.  
About the Alert Log  
The Alert Log displays a table with four columns: Date/Time,  
Alert, Connection Name, and Type.  
You can select entries by using the arrow keys on your  
keyboard or the mouse. Selected entries are highlighted. By  
default, no entry is selected.  
Click the Clear button to access the Clear Alert Log dialog box.  
Click Yes to confirm the delete or No to cancel.  
Device Info & Diagnostics  
Device Info & Diagnostics can help identify problems  
associated with connecting to the Nationwide Sprint PCS  
Network. Device Info & Diagnostics evaluates issues with  
your USB port, port configuration, Sprint Mobile Broadband  
Card signal strength, the Nationwide Sprint PCS Network,  
and more. Once the program runs a diagnostics check it can  
recommend possible solutions.  
Accessing Diagnostics  
Select Menu > Device Info & Diagnostics from the Sprint  
PCS Connection Manager Software interface.  
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About Device Info & Diagnostics  
The Device Info & Diagnostics dialog box allows you to select a  
number of ways to troubleshoot or obtain more information  
about your Sprint Mobile Broadband Card.  
The tests automatically run when the window opens.  
To view your system parameters, including installed files:  
Click the System Information button.  
Information obtained from the System Information sections can  
be used to create a report, which can be saved and then sent via  
email to a Sprint PCS Customer Service Representative to help  
them in troubleshooting your notebook.  
Section 2D: Troubleshooting Tips  
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Section 3  
Sprint Power VisionSM  
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Section 3A  
Sprint Power Vision  
In This Section  
Web  
Sprint Power Vision FAQs  
Sprint Power Vision brings you clarity you can see and hear, with  
enhanced, always-on advanced multimedia services like email and  
Web browsing that are easy to learn and simple to use. This rich,  
colorful graphic experience is a revolutionary way to look at wireless  
communications.  
Section 3A: Sprint Power Vision  
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Web  
Accessing the Web  
To access the Web:  
1. Start the Sprint PCS Connection ManagerSM Software by  
double-clicking the icon on your desktop.  
2. Click GO to launch your Sprint Power Vision connection.  
3. Once your Sprint Power Vision connection is  
established, you may start your browser application (for  
example, Internet Explorer or Netscape Navigator).  
Your User Name  
When you buy a Sprint Mobile Broadband Card and sign up  
for service, you're automatically assigned a user name. Your  
user name identifies you on the Nationwide Sprint PCS  
Network and is also useful as an address for email and text  
messaging, as a way to personalize Internet services, and as  
an online virtual identity.  
A user name is typically based on the customer’s name and a  
number, followed by “@sprintpcs.com.” For example, the third  
John Smith to sign up for Sprint PCS Vision services might  
have [email protected] as his user name. If you want a  
particular user name, you can visit www.sprint.com and get the  
name you want – as long as nobody else has it.  
Your user name will be automatically programmed into your  
card. You don't have to enter it.  
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Sprint Power Vision FAQs  
How will I know when my card is ready for Sprint Power  
Vision service?  
Your user name (for example, [email protected]) will be  
displayed on the Sprint PCS Connection Manager Software display  
screen.  
How do I sign in for the first time?  
You are automatically signed in to Sprint Power Vision services  
when you launch the Sprint PCS Connection Manager Software.  
How do I know when my card is connected to Sprint Power  
Vision services?  
Your card automatically connects when Sprint Power Vision  
service is used or an incoming message arrives.  
When is my data connection active?  
Your connection is active when data is being transferred and  
“Connected” appears on the Sprint PCS Connection Manager  
Software display screen.  
When is my data connection dormant?  
If no data is transmitted or received for approximately 10 seconds,  
the connection goes dormant. (The connection can go active again  
quickly.) If no data is transmitted or received for an extended  
period of time, the connection will terminate.  
Can I sign out of data services?  
You can sign out without turning off your card; however you will  
not be able to browse the Web or use other Sprint Power Vision  
services. You may sign in again at any time. To sign out, go to  
Settings > Internet > Sign Out in the Sprint PCS Connection Manager  
Software menu.  
Section 3A: Sprint Power Vision  
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How can I optimize my settings to achieve faster speeds and  
send and receive less data while dialing into my company  
network?  
For optimized results, work in “Offline” mode and  
synchronize periodically to send and receive company email.  
Also, save or drag-and-drop attachments into desktop folders  
before opening them (rather than double-clicking them in  
the email).  
For more detailed information, see the Microsoft white paper at  
http://www.microsoft.com/office/outlook/evaluation/perform.doc.  
78  
Section 3A: Sprint Power Vision  
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Section 4  
Technical Specifications and  
Regulatory Information  
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Technical Specifications  
In This Section  
Environmental Specifications  
Mechanical Specifications  
Software Specifications  
Transmitter Specifications  
Receiver Specifications  
Hardware Specifications  
Miscellaneous  
This section outlines the environmental and technical specifications for  
your new Sprint Mobile Broadband Card.  
Section 4A: Technical Specifications  
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Environmental Specifications  
Operating temperature  
Storage temperature  
Humidity  
-20° C to +60° C  
-40° C to +85° C  
5% to 90% over operating  
temperature  
Vibration Stability  
Drop  
5 Hz to 500 Hz, 0.1 octave/second  
1 meter drop, no damage – fully  
operational  
Mechanical Specifications  
Dimensions (W x D x H)  
Weight  
54 mm x 5 mm x 122 mm  
59 grams  
N/A  
Battery Pack  
LED  
Yes  
Antenna  
Embedded Dual Band Diversity  
Antenna  
82  
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Software Specifications  
CDMA specification  
Data service  
1xEVDO  
Support  
SMS (IS-637)  
Currently not supported  
Support  
IOTA  
OTAPA (IS-683A)  
PRL (preferred roaming list)  
Authentication  
NAM  
Support  
Support  
Support  
1
Mobile IP  
Support  
WNP (wireless number portability)  
Support  
Transmitter Specifications  
Type of multiplexing  
Normal output power  
TX Max power  
EVDO and 1xRTT  
7-10 dBm  
23 dBm  
Frequency range  
1850 MHz to 1919 MHz  
Compliant with CDG1  
1.25 MHz  
Frequency stability  
Bandwidth  
Occupied bandwidth  
Modulation method  
Waveform quality  
Conducted spurious emission  
1.25 MHz  
O-QPSK/HPSK  
.944  
Complies with Title 47, Part 24 of  
the FCC Rules  
Common RF impedance  
50 ohms  
Section 4A: Technical Specifications  
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Receiver Specifications  
Type of receiving  
Frequency range  
Bandwidth  
EVDO and 1xRTT  
1930 MHZ to 1990 MHz  
1.25 MHz  
Occupied bandwidth  
Modulation method  
Receiver sensitivity  
1.25 MHz  
O-QPSK/HPSK  
-104 dBm  
Inter-modulation spurious response Complies with CDG stage 1  
attenuation  
Common RF impedance  
50 ohms  
Hardware Specifications  
Interface type  
Type II PC Card  
Common air interface  
Channel spacing  
Chip set  
1xEVDO  
50 kHz  
QUALCOMMTM MSM6500  
Transmitting (max. data rate)  
Forward link: 2.4 Mbps  
Reverse link: 153.6 kbps  
Supply voltage  
Battery  
3.3 V  
N/A  
N/A  
Charger (charging time)  
Current consumption  
Sleep/idle  
60 mA  
Average in-use  
Max. (peak)  
400 mA  
850 mA  
Communication ports  
Voice capability  
USB  
No support  
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Miscellaneous  
Certification & Approval  
FCC (parts 2, 22, & 24, SAR), UL,  
CDG, etc.  
Section 4A: Technical Specifications  
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Section 4B  
Regulatory Information  
In This Section  
WARNING (EMI) – United States FCC Information  
WARNING (EMI) – Canada  
This section outlines important regulatory notices concerning your new  
Sprint Mobile Broadband Card.  
Section 4B: Regulatory Information  
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Regulatory Notices  
This device is compliant with Parts 2, 22, and 24 of the FCC  
Rules. Operation of this device is subject to the following two  
conditions:  
1. This device may not cause harmful interference, and  
2. This device must accept any interference received,  
including interference that may cause undesirable  
operations.  
In order to comply with FCC RF Exposure requirements, this  
card must be installed so that a minimum separation  
distance of 1.5cm (0.6”) is maintained between the antenna  
and all persons during normal operation.  
FCC ID: PKRNVWV720  
CAUTION Unauthorized modifications or changes not  
expressly approved by Sprint Communications Company L.P.  
could void compliance with regulatory rules and thereby your  
authority to use this equipment.  
WARNING (EMI) – United States FCC Information  
This equipment has been tested and found to comply with  
the limits pursuant to Parts 2, 22, and 24 of the FCC Rules.  
These limits are designed to provide reasonable protection  
against harmful interference in an appropriate installation.  
This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance  
with the instructions, may cause harmful interference to  
radio communication. However, there is no guarantee that  
interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
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equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the notebook PC.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
WARNING (EMI) – Canada  
This digital apparatus does not exceed the Class B limits for radio  
noise emissions from digital apparatus as set out in the  
interference causing equipment standard entitled “Digital  
Apparatus,” ICES-003 of the Department of Communications.  
Cet appareil numérique respecte les limites de bruits  
radioélectriques applicables aux appareils numériques de Classe B  
prescrites dans la norme sur le matériel brouilleur: Appareils  
Numériques,” NMB-003 édictée par le ministre des  
Communications.  
If you have purchased this product under a United States  
Government contract, it shall be subject to restrictions as set forth  
in subparagraph (c)(1)(ii) of Defense Federal Acquisitions  
Regulations (DFARs) Section 252.227-7013 for Department of  
Defense contracts, and as set forth in Federal Acquisitions  
Regulations (FARs) Section 52.227-19 for civilian agency contracts  
or any successor regulations. If further government regulations  
apply, it is your responsibility to ensure compliance with such  
regulations.  
Section 4B: Regulatory Information  
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Section 5  
Safety and  
Terms & Conditions  
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Section 5A  
Safety and Notices  
In This Section  
Important Notice  
Safety and Hazards  
This section outlines important liability and safety guidelines  
concerning your new Sprint Mobile Broadband Card.  
Section 5A: Safety and Notices  
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Important Notice  
Because of the nature of wireless communications,  
transmission and reception of data can never be guaranteed.  
Data may be delayed, corrupted (i.e., have errors), or be totally  
lost. Although significant delays or losses of data are rare  
when wireless devices such as the Sprint Mobile Broadband  
Card (EV-DO PC Card) CDMA modem are used in a normal  
manner with a well-constructed network, they should not be  
used in situations where failure to transmit or receive data  
could result in damage of any kind to the user or any other  
party, including but not limited to personal injury, death, or  
loss of property. SPRINT SPECTRUM L.P. accepts no  
responsibility for damages of any kind resulting from delays  
or errors in data transmitted or received using the Sprint  
Mobile Broadband Card (EV-DO PC Card) CDMA modem, or  
for failure of the Sprint Mobile Broadband Card (EV-DO PC  
Card) to transmit or receive such data.  
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Safety and Hazards  
Do not operate the Sprint Mobile Broadband Card (EV-DO PC Card)  
in areas where blasting is in progress, where explosive  
atmospheres may be present, near medical equipment, life  
support equipment, or any equipment which may be susceptible  
to any form of radio interference. In such areas, the Sprint Mobile  
Broadband Card (EV-DO PC Card) MUST BE POWERED OFF. It can  
transmit signals that could interfere with this equipment.  
Do not operate the Sprint Mobile Broadband Card (EV-DO PC Card)  
in any aircraft, whether the aircraft is on the ground or in flight. In  
aircraft, the Sprint Mobile Broadband Card (EV-DO PC Card) MUST  
BE POWERED OFF. When operating, it can transmit signals that  
could interfere with various onboard systems.  
The driver or operator of any vehicle should not operate the Sprint  
Mobile Broadband Card (EV-DO PC Card) while in control of a  
vehicle. Doing so will detract from the driver or operator's control  
and operation of that vehicle. In some jurisdictions, operating such  
communications devices while in control of a vehicle is an offense.  
Section 5A: Safety and Notices  
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Section 5B  
Terms and Conditions  
In This Section  
Terms and Conditions of Services  
This section contains the terms and conditions of service for your new  
Sprint Mobile Broadband Card.  
Section 5B: Terms and Conditions  
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Terms and Conditions of Services  
Terms and Conditions of Services  
(Effective September 1, 2005)  
Thanks for choosing Sprint. These terms and conditions are  
part of your agreement with Sprint for PCS (CDMA) Services.  
Separate terms apply for any iDEN products or services.  
Please note these terms may not be the most current version.  
You can get a current version of the terms on our Web site at  
www.sprint.com or by requesting a copy from us at 1-888-211-  
4PCS.  
A Para solicitar esta literatura en español, por favor contactar  
a
1-888-211-4PCS(4727).  
General. This agreement (Agreement”) covers the terms on  
which we agree to provide and you agree to accept any  
service or product we make available to you, including your  
wireless services, wireless devices, etc. (collectively  
"Services"). You accept this Agreement when you do any of  
the following: (a) provide your written or electronic  
signature; (b) accept through an oral or electronic statement;  
(c) attempt to or in any way use any of the Services; (d) pay for  
any Services; or (e) open any materials or package that says  
you are accepting when you open it. The Agreement includes  
the terms in this document together with the terms  
associated with the Services you select (as described in our  
marketing materials, e.g., service plan brochures, or on our  
Web site). You represent that you are at least 18 years old. In  
this document, we use the words “we,” “us,” “our” or “Sprint”  
to refer to Sprint Spectrum L.P. and its affiliates doing  
business as  
Sprint PCS.  
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Agreement. We may change the Agreement at any time with  
notice. Any changes to the Agreement are effective when we  
publish them. If you use our Services or make any payment to us  
on or after the effective date of the changes, you accept the  
changes. If we change a material term of the Agreement and that  
change has a material adverse effect on you, you may terminate  
the Agreement without an Early Termination Fee by calling 1-888-  
567-5528 within 30 days after the changes go into effect. You  
understand and agree that taxes, Universal Service fees and other  
charges imposed by the government or based on government  
calculations may increase or decrease on a monthly basis, and that  
this paragraph does not apply to any increases in such taxes,  
Universal Service fees or other charges.  
Activating Service. Before activation, we may check your credit and  
verify your identity. You must have and maintain satisfactory  
credit to receive and continue to receive Services. We may charge a  
nonrefundable activation fee, deposit, prepayment or other fee to  
establish or maintain Services.  
Term Commitments. Unless we specifically tell you otherwise, our  
service plans require that you maintain service for a minimum  
term (“Term Service Plan”), usually 1 or 2 years. After satisfying  
this minimum term, your service plan will continue on a month-  
to-month basis unless you have agreed to extend the term for  
additional period(s). Certain service, promotional or product offers  
may require that you agree to or extend a Term Service Plan. As  
discussed below, we may charge you an Early Termination Fee if  
you deactivate a Term Service Plan before the end of the term.  
Using Services. You agree to not use our Services in an unlawful,  
fraudulent or abusive manner. You may not resell or lease Services  
to anyone. Sprint is not responsible for any opinions, advice,  
statements, services applications or other information provided by  
third parties and accessible through our various Services, including  
the internet. Neither Sprint , its vendors or licensors guarantees  
the accuracy, completeness or usefulness of information that is  
Section 5B: Terms and Conditions  
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obtained through these Services. You are responsible for  
evaluating such content. You are also responsible for any use  
of our Services through any wireless device on your account  
including, but not limited to, use by children or minors. We  
strongly recommend that you closely monitor any such usage  
Changing Services. Changes to Services will generally be  
effective at the start of your next full invoicing cycle. In  
certain instances, the changes may take place sooner, in  
which case your invoice will reflect pro-rated charges. Certain  
changes may be conditioned upon payment of an Early  
Termination Fee or certain other charges.  
Termination of Services. Consistent with this Agreement: (a)  
we may terminate Services at any time with notice to you  
and, in certain instances, without notice; and (b) you may  
terminate Services at any time with prior notice to us. Except  
as otherwise provided in this Agreement, IF YOU TERMINATE  
YOUR TERM SERVICE PLAN EARLY, OR WE DO SO FOR GOOD  
CAUSE, YOU WILL BE REQUIRED TO PAY THE APPLICABLE EARLY  
TERMINATION FEE ASSOCIATED WITH YOUR SERVICES. We  
will not charge an Early Termination Fee for deactivations  
consistent with our Return Policy or for service plans being  
provided on a month-to-month basis. If any Services are  
terminated before the end of your current invoicing cycle, we  
will not prorate charges to the date of termination, and you  
will not receive a credit or refund for any unused Services.  
Wireless Devices, Numbers & E-mail Addresses. We did not  
manufacture your wireless device and we are not responsible  
for any defects or for the acts or omissions of the  
manufacturer. The only warranties on your device are any  
limited warranties extended by the manufacturer directly to  
you or passed on to you through us. Your device may not  
accept Services directly from any other carrier. You do not  
have any rights to any number, e-mail address or other  
identifier we may assign to your device or account; you may  
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not modify, change or transfer any of these except as we allow or  
as allowed for by law. In certain instances, you may transfer your  
number from another carrier to us, or from us to another carrier.  
We do not guarantee that transfers to or from us will be  
successful. If you transfer your number away from us, the terms of  
this Agreement (e.g., Early Termination Fee, etc.) still apply. If a  
transfer to Sprint is not successful, you will be responsible for any  
discounts provided to you with the purchase of your device. See  
our printed in-store materials or visit www.sprint.com for additional  
important information on number transfers.  
Coverage. Available coverage areas for Services are generally  
identified in our mapping brochures and at www.sprint.com. This  
may include coverage on our digital network (the “Nationwide  
Sprint PCS Network”) as well as coverage we make available to you  
through agreements with other carriers ("off network" or  
"roaming" coverage). All coverage maps are high level  
representations of outdoor coverage and there are gaps in  
coverage within areas shown as covered on the maps. Coverage is  
not available everywhere, nor can we guarantee you will receive  
coverage at all times, or without interruptions or delays (e.g.,  
dropped calls, blocked calls, etc.) in the coverage areas we identify.  
Actual coverage and quality of Services may be affected by  
conditions within or beyond our control, including network  
problems, software, signal strength, your equipment, structures  
(including buildings in which you may be located), atmospheric,  
geographic, or topographic conditions.  
Roaming Coverage. You are roaming anytime your phone indicates  
that you are roaming. Roaming coverage is only available with  
certain devices and, unless included as part of your Services, will  
result in additional charges. Roaming calls placed “manually”  
(through an operator or with a credit card) will always incur  
separate and additional charges. Depending on your phone  
settings, you may automatically roam if there is a gap or  
interruption in coverage within the Nationwide Sprint PCS  
Section 5B: Terms and Conditions  
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Network coverage area and roaming coverage areas. See your  
phone guide for how to adjust phone settings. Certain  
features and services may not be available in roaming  
coverage areas (including PCS Vision, voicemail, call waiting,  
call forwarding, etc.).  
Charges. Carefully review the terms of your Services. You will  
be assessed charges based on the terms of your Services  
including, without limitation, monthly recurring charges and  
charges based on actual usage (e.g., charges for long  
distance, roaming, call forwarding, directory assistance, etc.).  
Airtime and other time based usage charges are calculated  
from when your device first initiates contact with a network  
until the network connection is broken, whether or not you  
were actually successful in connecting to the intended  
destination. However, you will not be charged for voice calls  
that ring and do not pick up, or if you get a busy signal. For  
voice calls received by your device, you are charged from the  
time shortly before the phone starts ringing until the call is  
terminated. You are charged for an entire voice call based on  
the time period in which the call is initiated. Partial minutes  
of use are rounded up to the next minute.  
Sprint PCS Vision Charges. Vision usage is measured in bytes,  
not in minutes. Bytes are rounded up to kilobytes. Usage  
rounding occurs at the top of each clock hour while in a  
session and at the end of each session and is then charged to  
you based on the terms of your Services. Depending on your  
Services, usage may be charged against an allowance or on a  
fixed price per kilobyte. Usage charges may be rounded up to  
the next cent at monthly or other intervals. In certain  
instances, you may not know that your session has not  
ended. As long as your device is connected to our network,  
you will incur data usage charges. You will be charged for all  
data directed to the internet address (or “IP address”)  
assigned to your device, regardless of who initiates the  
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activity or whether your device actually receives the data. This  
includes, but is not limited to, the amount of data associated with  
the particular information/item (e.g. game, ringer, email, etc.),  
additional data used in accessing, transporting and routing this  
information/item on our network, data from partial or interrupted  
downloads, re-sent data, and data associated with unsuccessful  
attempts to reach websites or use applications. Based on these  
and a number of other factors (e.g., the specific application,  
network performance, etc.) data used and charged to you will vary  
widely, even for the same activity. Estimates of data usage – for  
example, the size of downloadable files – will not be accurate or a  
reliable predictor of actual usage. Your invoice will not separately  
identify the number of kilobytes attributable to your use of  
specific sites, sessions or services.  
Taxes and Surcharges. We invoice you for taxes, fees and other  
charges levied by or remitted directly to federal, state, local or  
foreign governments including, without limitation, sales, gross  
receipts, Universal Service, use, and excise taxes. If you claim any  
tax exemption, you must provide us with a valid tax-exempt  
document. Tax exemptions are not applied retroactively. We also  
invoice you for surcharges that we collect and keep to pay for the  
costs of complying with government programs such as number  
pooling and portability, and Enhanced 911 service; these charges  
are not the taxes nor government imposed assessments.  
Invoicing & Payment. Invoicing cycles and dates may change from  
time to time. Monthly recurring and related charges for Services  
are generally invoiced one invoicing cycle in advance. Other  
charges are invoiced soon after they are incurred. Most usage is  
generally applied to the invoicing cycle in which they are incurred,  
but in some instances may be applied to subsequent invoicing  
cycles. You are responsible for all charges associated with any  
device activated on your account, regardless of who used the  
device. You must pay all charges by the due date on the invoice.  
Past due amounts accrue late charges until paid at the rate of 5%  
Section 5B: Terms and Conditions  
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per month or at the highest rate allowed by law and may  
result in immediate suspension of your account. If you agree  
to any auto-payment option through banking or credit  
account, we may initiate payment from the account for all  
amounts we invoice you without additional authorization or  
notice. Based on your credit or payment history, we may  
require certain forms of guaranteed payment as a condition  
of maintaining Services. If we invoice you for amounts on  
behalf of a third-party, payments received are first applied to  
amounts due to us. You may be charged additional fees for  
certain methods of payment and for payments denied by a  
financial institution. Acceptance of payments (even if marked  
“paid in full”) does not waive our right to collect all amounts  
that you owe us.  
Disputed Charges. Disputes concerning any charges invoiced  
must be raised within 60 days of the date of the invoice. You  
accept all charges not disputed in this time period. Disputes  
can only be made by calling or writing us as directed on your  
invoice.  
Account Spending Limit & Deposits. We may impose an  
account spending limit (ASL) on any account without notice.  
We will notify you of an ASL based on your credit or payment  
history and may reduce the ASL at any time with prior notice.  
An ASL should not be relied on to manage usage on your  
account. We may suspend an account without prior notice  
when the account balance reaches the ASL, even if the  
account is not past due. Services can be restored upon  
payment of an amount that brings the account balance  
below the ASL and any past due amounts. If we require a  
deposit for you to establish or maintain an account, we will  
hold the deposit as partial guarantee of payment for Services.  
We may change the deposit amount at any time with notice  
for good reason. Except as we allow, a deposit may not be  
used to pay any invoice or delay payment. The deposit  
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amount, the length of time we hold the deposit and changes to  
the deposit amount are determined based on your credit and  
payment history. The rate of interest, if any, on the deposit is  
subject to change. We may mix deposits with our other funds. If  
your account is terminated for any reason, we may without notice  
apply your deposit to any outstanding charges. We may send any  
remaining deposit amounts to your last known address within 75  
days after account termination. If the funds are returned to us, you  
may claim these funds for one year from the date of return. Any  
money held during this one-year period will not accrue interest for  
your benefit and are subject to a servicing fee charged against the  
balance. You forfeit any portion of the money left after the one-  
year period.  
Other Sprint PCS Vision Terms. You will not receive voice calls while  
using Vision. Vision is not available for use with server devices or  
host computer applications, other systems that drive continuous  
heavy traffic or data sessions, or as substitutes for private lines or  
frame relay connections. Unlimited Vision plans/options may not  
be used with Sprint PCS phones or smart phones being used as a  
modem in connection with other equipment (e.g., computers, etc.)  
through use of connection kits or other phone-to-computer/PDA  
accessories, or Bluetooth or other wireless technology. We may  
terminate services without notice for any misuse. You may have  
access to certain games, ringers, screen savers and other items on  
our Vision site (“Premium Services”) that are available for an  
additional charge. You will be billed for Premium Service  
purchases on your Sprint PCS invoice based on the charges as  
specified at purchase. Subject to the terms of the content  
purchased, we may delete premium and non-premium items  
downloaded to any storage areas we may provide, including any  
pictures, games and other content. We may limit the amount of  
Premium Services you may purchase in a specific timeframe  
(month, week, day, or other time period).  
Section 5B: Terms and Conditions  
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Voice Command. Calls to 911 or similar emergency numbers  
cannot be placed through the Voice Command feature. See  
our printed in-store materials or visit www.sprint.com for  
additional important information on this option.  
Wireless Web. Wireless Web Services may be available  
depending on your device and Service plan/option. This is not  
a Vision service. Usage is calculated on minutes used and  
generally deducts from your Service plan minutes. See our  
printed in-store materials or visit www.sprint.com for  
additional important information on this option.  
Lost or Stolen Equipment. If your device is lost or stolen, please  
notify us immediately by calling 1-888-211-4PCS. You are  
responsible for all charges incurred before you notify us of the  
loss or theft. You agree to cooperate reasonably with us in  
investigating suspected unlawful or fraudulent use.  
Messaging. You may incur charges in accessing, sending or  
receiving messages on your device. We may impose limits on  
the number of voicemail, text, email or other messages that  
can be retained through your account. Indicators of messages  
on your device, including mailbox icons, may not always  
provide an up to date indication of new messages and you  
may at times need to manually reset or clear your mailbox  
indicator. Legitimate messages may be interrupted by  
software aimed at prevention of SPAM or similar messages.  
Caller ID. If you do not want people you call to receive the  
number assigned to your phone, call us at 1-888-211-4PCS for  
information about automatic Caller ID blocking. The number  
assigned to your phone can be blocked on a per-call basis by  
dialing *67 + Destination Number + TALK (or similar key).  
Caller ID blocking is not available when using Vision or  
Wireless Web services.  
TTY Access. A TTY (also known as TDD or Text Telephone) is a  
telecommunications device that allows people who are deaf  
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or hard of hearing, or who have speech or language disabilities, to  
communicate by telephone. TTY doesn't work with all devices. If  
you have a TTY-capable device, it may not function effectively, or  
at all, when attempting 911 calls and should not be relied on for  
such calls.  
Disclaimer of Warranties. WE MAKE NO REPRESENTATIONS OF  
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT  
ALLOWED BY LAW) ANY IMPLIED WARRANTY OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE  
CONCERNING YOUR SERVICES OR WIRELESS DEVICE. WE DO NOT  
PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND YOU  
AGREE TO HOLD US HARMLESS FOR ALL SUCH PROBLEMS.  
Limitation of Liability. Neither we nor our vendors, suppliers or  
licensors are liable for any damages arising out of or in connection  
with any: (a) act or omission by your, or another person or  
company; (b) providing or failing to provide Services, including  
deficiencies or problems with your wireless device, our network  
coverage or Services (e.g., dropped, blocked, interrupted calls/  
messages, etc.); (c) traffic or other accidents, or any health-related  
claims allegedly arising from the use of Services, any wireless  
devices or related accessories; (d) content or information accessed  
while using our Services, such as through the internet; (e)  
interruption or failure in accessing or attempting to access  
emergency services from your phone, including through 911, E911  
or otherwise; or (f) events due to factors beyond our control,  
including acts of God (including, without limitation, weather-  
related phenomena, fire or earthquake), war, riot, strike, or orders  
of governmental authority. In the event we are found to be  
responsible to you for monetary damages relating to the Services  
(including wireless devices), you agree that any such damages will  
not exceed the pro-rated monthly recurring charge for your  
Services during the affected period.  
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO  
CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL,  
Section 5B: Terms and Conditions  
107  
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CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY  
NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION  
WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES  
OR OTHER EQUIPMENT USED IN CONNECTION WITH THE  
SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS,  
LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS  
AND SERVICES. THIS SECTION SURVIVES TERMINATION OF  
THIS AGREEMENT.  
MANDATORY ARBITRATION OF DISPUTES. INSTEAD OF SUING IN  
COURT, YOU AND SPRINT AGREE TO ARBITRATE ANY AND ALL  
CLAIMS, CONTROVERSIES OR DISPUTES AGAINST EACH OTHER  
ARISING OUT OF OR RELATING TO THIS AGREEMEN,  
INCLUDING, WITHOUT LIMITATION, THE SERVICES, ANY  
PHONES/EQUIPMENT, OR ADVERTISING, EVEN IF IT ARISES  
AFTER YOUR SERVICES HAVE TERMINATED, AND INCLUDING  
CLAIMS YOU MAY BRING AGAINST SPRINT'S EMPLOYEES,  
AGENTS, AFFILIATES OR OTHER REPRESENTATIVES, OR THAT  
SPRINT MAY BRING AGAINST YOU (“CLAIMS”). THE FEDERAL  
ARBITRATION ACT APPLIES TO THIS AGREEMENT AND ITS  
PROVISIONS, NOT STATE LAW, GOVERN ALL QUESTIONS OF  
WHETHER A CLAIM IS SUBJECT TO ARBITRATION. THIS  
PROVISION DOES NOT PREVENT EITHER YOU OR SPRINT FROM  
BRINGING APPROPRIATE CLAIMS IN SMALL CLAIMS COURT,  
BEFORE THE FEDERAL COMMUNICATIONS COMMISSION OR A  
STATE PUBLIC UTILITIES COMMISSION.  
YOU AND SPRINT FURTHER AGREE THAT NEITHER SPRINT  
NOR YOU WILL JOIN ANY CLAIM WITH THE CLAIM OF ANY  
OTHER PERSON OR ENTITY IN A LAWSUIT, ARBITRATION OR  
OTHER PROCEEDING; THAT NO CLAIM EITHER SPRINT OR YOU  
HAS AGAINST THE OTHER SHALL BE RESOLVED ON A CLASS-  
WIDE BASIS; AND THAT NEITHER SPRINT NOR YOU WILL  
ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF  
OF ANYONE ELSE. IF FOR ANY REASON THIS ARBITRATION  
108  
Section 5B: Terms and Conditions  
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PROVISION DOES NOT APPLY TO A CLAIM, WE AGREE TO WAIVE  
TRIAL BY JURY.  
A single arbitrator engaged in the practice of law will conduct the  
arbitration. The arbitration will be filed with and the arbitrator will  
be selected according to the rules of either JAMS or the National  
Arbitration Forum (“NAF”), or, alternatively, as we may mutually  
agree. We agree to act in good faith in selecting an arbitrator. The  
arbitration will be conducted by and under the then-applicable  
rules of JAMS or NAF, wherever the arbitration is filed or, if the  
arbitrator is chosen by mutual agreement of the parties, the then-  
applicable rules of JAMS will apply unless the parties agree  
otherwise. All expedited procedures prescribed by the applicable  
rules will apply. We agree to pay our respective arbitration costs,  
except as otherwise required by rules of JAMS or NAF, as  
applicable, but the arbitrator can apportion these costs as  
appropriate. The arbitrator's decision and award is final and  
binding, and judgment on the award may be entered in any court  
with jurisdiction.  
If any party files a judicial or administrative action asserting a  
claim that is subject to arbitration and another party successfully  
stays such action or compels arbitration, the party filing that  
action must pay the other party's costs and expenses incurred in  
seeking such stay or compelling arbitration, including attorneys’  
fees.  
If any portion of this Mandatory Arbitration of Disputes section is  
determined to be invalid or unenforceable, the remainder of the  
Section remains in full force and effect.  
Miscellaneous. You may notify us by calling us at 1-888-211-4PCS,  
or use that number to get our current address for written notice.  
We may send you notice to your last known address in our  
invoicing records, or by calling leaving you a voice message on your  
wireless device or home phone. Properly addressed written notice  
is effective three days after deposit in the U.S. mail, postage  
prepaid. This Agreement is governed by and must be construed  
Section 5B: Terms and Conditions  
109  
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under federal law and the laws of the State of Kansas,  
without regard to choice of law principles. If either of us  
waives or fails to enforce any requirement under this  
Agreement in any one instance, that does not waive our right  
to later enforce that requirement. If any part of this  
Agreement is held invalid or unenforceable, the rest of this  
Agreement remains in full force and effect. Section headings  
are for descriptive, non-interpretive purposes only. You may  
not assign this Agreement to any other person or entity  
without our prior written approval. This Agreement  
(including any referenced documents and attachments)  
makes up the entire agreement between us and replaces all  
prior written or spoken agreements.  
110  
Section 5B: Terms and Conditions  
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L
Index  
Numerics  
Links 46  
Lock Code 56  
1xEV-DO network 4  
M
A
Mechanical Specifications 82  
Message Area 30  
Minimize Button 33  
Mode 52  
Alert Log 44, 70  
B
Bandwidth Optimization 49  
C
N
CDMA Networks 4  
Close Button 33  
Connection History 44, 69  
Connection Preferences 52  
Connection Status 34  
NDIS 51  
Network Adapter 51  
Novatel Wireless Network  
Adapter (NDIS) 51  
O
D
Optimization 49  
Detail Drawer 30  
Device Info & Diagnostics 45  
Disable a Device 67  
Driver Installation 16  
P
Protocol Compression 50  
R
E
Receiver Specifications 84  
Roaming Preference 53  
Environmental Specifications  
82  
S
F
Safety and Hazards 95  
Service Settings 52  
Software Specifications 83  
Software Updates 46  
Sprint PCS  
Firmware Updates 19  
G
GO Button 37  
FAQs 77  
H
Sprint PCS Connection  
Manager  
Establishing and  
Terminating Connections  
39  
Hardware Specifications 84  
I
Indicator Area 30  
Index  
111  
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Installing the Software 16  
Settings Menu 47  
Starting 29  
Window 30  
System Requirement 15  
T
Transmitter Specifications 83  
U
Uninstalling  
Existing Driver 65  
Updating the Driver 64  
W
Web  
Launching 76  
112  
Index  
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