Secure Remote Access Solutions
SonicWALL SSL-VPN Series
APPLIANCES
SSL-VPN 2000
Getting Started Guide
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Before You Begin
Check Package Contents
Any Items Missing?
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One SonicWALL SSL-VPN 2000
appliance
One SonicWALL SSL-VPN 2000
Getting Started Guide
One SonicWALL SSL-VPN
Release Notes
If any items are missing from your package,
contact:
SonicWALL Support
Email: [email protected]
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One straight-through Ethernet cable
One rack-mount kit
One power cord*
* A power cord is included only with units shipped to North America.
What You Need to Begin
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Administrative access to your network’s gateway device, such as your SonicWALL
Unified Threat Management (UTM) appliance, or your perimeter firewall
A Windows, Linux, or MacOS computer to use as a management station for initial
configuration of the SonicWALL SSL-VPN 2000
A Web browser supporting Java (version 1.4 or higher), and HTTP uploads, such as
Internet Explorer 6.5 or higher, Firefox 1.0 or higher, Opera 7.0 or higher, or Safari
1.2 or higher is recommended**
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An Internet connection
** While these browsers are acceptable for use in configuring your SonicWALL SSL-
VPN 2000, end users will need to use IE 6.5 or higher, Firefox 1.5 or higher, Opera 9.0
or higher, or Safari 2.0 or higher for supporting JavaScript, Java, cookies, SSL and
ActiveX in order to take advantage of the full suite of applications.
Network Configuration Information
Collect the following information about your current network configuration:
Primary DNS:
Secondary DNS (optional):
DNS Domain:
WINS server(s) (optional):
Other Information
These are the default settings for accessing your SonicWALL SSL-VPN management
interface:
User Name: admin
Password:
(default: password)
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Selecting a SonicWALL Recommended
Deployment Scenario
ꢀ
The deployment scenarios described in this section are based on actual customer
deployments and are SonicWALL-recommended deployment best practices. This section
describes three common deployments of the SonicWALL SSL-VPN 2000.
In Table 1, select the scenario that most closely matches your deployment.
Scenario A
SSL-VPN on a New DMZ
Scenario B
SSL-VPN on an Existing DMZ
Scenario C
SSL-VPN on the LAN
SonicWALL
UTM Appliance
Gateway
Device
SonicWALL
UTM Appliance
Switch/
Hub
Switch/
Hub
Switch/
Hub
Router
Router
Switch/
Hub
SonicWALL
SSL-VPN 2000
on DMZ
LAN
Resources
Remote Users
in Internet Zone
SonicWALL
SSL-VPN 2000
on Existing DMZ
SonicWALL
SSL-VPN 2000
on LAN
LAN
Resources
Remote Users
in Internet Zone
Remote Users
in Internet Zone
Table 1: SonicWALL SSL-VPN 2000 Deployment Scenarios
Gateway Device
SonicWALL Recommended
Deployment Scenarios
Conditions or Requirements
SonicOS Enhanced 3.1 or higher:
TZ 170 Series
TZ 180 Series
Scenario A: SSL-VPN on a New DMZ
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OPT or unused interface
A new DMZ configured for either NAT or
Transparent Mode operation.
TZ 190 Series
PRO Series
NSA E-Class (SonicOS 5.0+)
NSA Series (SonicOS 5.0+)
Scenario B: SSL-VPN on Existing DMZ
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No unused interfaces
One dedicated interface in use as an
existing DMZ
Scenario C: SSL-VPN on the LAN
Scenario A: SSL-VPN on a New DMZ
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No unused interfaces
No dedicated interface for a DMZ
SonicOS Standard 3.1 or higher:
TZ 170
TZ 180 Series
PRO 1260
PRO 2040
PRO 3060
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OPT or X2 interface is unused
A new DMZ configured for either NAT or
Transparent Mode operation.
(Optional) Plan to provide SonicWALL deep
packet inspection security services such as
GAV, IPS, and Anti-Spyware.
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Scenario B: SSL-VPN on Existing DMZ
Scenario C: SSL-VPN on the LAN
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OPT or X2 interface is in use with an
existing DMZ
(Optional) Plan to provide SonicWALL deep
packet inspection security services such as
GAV, IPS, and Anti-Spyware.
SonicOS Standard 3.1 or higher:
TZ 150 Series
TZ 170 Wireless
TZ 170 SP
TZ 180 Series
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Not planning to use SonicWALL deep
packet inspection security services such as
GAV, IPS, and Anti-Spyware.
Interoperability with a third-party gateway
device
PRO 1260 / 2040 / 3060
SonicWALLs with legacy firmware
Third-Party Gateway Device
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ꢁ
Applying Power to the SonicWALL SSL-VPN 2000
1. Plug the power cord into the SonicWALL SSL-VPN 2000 and into an appropriate
power outlet.
2. Turn on the power switch on the rear of the appliance next to the power cord.
X3:
Console Port: Provides access
to command line interface.
(for future use)
10/100 Ethernet
X2:
Power LED
Test LED
10/100 Ethernet
X1:
10/100 Ethernet
Alarm LED
X0:
Default management port.
Provides connectivity between
the SSL-VPN and your gateway.
Power plug
Power switch
Exhaust fans
The Power LED
on the front panel lights up green when you turn on the
LED lights up yellow and may blink for up
SonicWALL SSL-VPN 2000. The Test
to a minute while the appliance performs a series of diagnostic tests. When the Test
light is no longer lit, the SonicWALL SSL-VPN 2000 is ready for configuration.
If the Test or Alarm LEDs remain lit or if the Test LED blinks red after the
SonicWALL SSL-VPN 2000 has booted, restart the SonicWALL SSL-VPN 2000. For
more troubleshooting information, refer to the SonicWALL SSL-VPN Administrator’s
Guide.
Continue to Step
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ꢂ
Accessing the Management Interface
To access the Web-based management interface of the SonicWALL SSL-VPN 2000:
1. Connect one end of an Ethernet cable into the X0 port of your SonicWALL SSL-
VPN 2000. Connect the other end of the cable into the computer you are using to
manage the SonicWALL SSL-VPN 2000.
SonicWALL SSL VPN 2000
X0
Management Station
2. Set the computer you use to manage the SonicWALL SSL-VPN 2000 to have a static
IP address in the 192.168.200.x/24 subnet, such as 192.168.200.20. For help with
setting up a static IP address on your computer, refer to “Configuring a Static IP
Alert: A Web browser supporting Java and HTTP uploads, such as Internet Explorer
6.5 or higher, Firefox 1.0 or higher, Opera 7.0 or higher, or Safari 1.2 or higher
is recommended.*
address) in the Location or Address field.
4. A security warning may appear. Click Continue to this website or the OK button to
accept the certificate and continue.
* While these browsers are acceptable for use in configuring your SonicWALL SSL-
VPN 2000, end users will need to use IE 6.5 or higher, Firefox 1.5 or higher, Opera 9.0
or higher, or Safari 2.0 or higher in order to take advantage of the full suite of applica-
tions.
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5. The SonicWALL SSL-VPN management interface displays and prompts you to
enter your user name and password. Enter “admin” in the User Name field,
“password” in the Password field, select LocalDomain from the Domain drop-down
list and click the Login button.
Continue to Step
If You Cannot Login to the SSL-VPN
If you cannot connect to the SonicWALL SSL-VPN 2000, verify the
following configurations:
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Did you plug your management workstation into the interface X0 on the
SonicWALL SSL-VPN appliance?
Management can only be performed through X0.
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Is the link light lit on both the management station and the SonicWALL SSL-VPN
appliance?
Did you correctly enter the SonicWALL SSL-VPN 2000 management IP address
in your Web browser?
Is your computer set to a static IP address of 192.168.200.20? Refer to
“Configuring a Static IP Address” on page 62 for instructions on setting your IP
address.
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Is your Domain set to LocalDomain on the login screen?
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ꢃ
Configuring Your SonicWALL SSL-VPN 2000
Once your SonicWALL SSL-VPN 2000 is connected to a computer through the
management port (X0), it can be configured through the Web-based management
interface.
This section includes the following subsections:
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Setting Your Administrator Password
1. Navigate to the Users > Local Users page
2. Click the Configure button
corresponding to the “admin” account.
Note: Changing your password from the factory default is optional but strongly
recommended. If you do change your password, be sure to keep it in a safe place. If you
lose your password, you will have to reset the SonicWALL SSL-VPN 2000 to factory
settings, losing your configuration.
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Page 7
3. Enter a password for the “admin” account in the Password field. Re-enter the
password in the Confirm Password field.
4. Click the OK button to apply changes.
Adding a Local User
1. Navigate to the Users > Local Users page.
2. Click the Add User button.
3. Enter the desired user name in the User Name field.
4. Select LocalDomain from the GroupDomain drop-down menu.
5. Supply a password for the user in the Password field. Confirm the new password.
6. Select User from the User Type drop-down menu.
7. Click the Add button.
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Setting Time Zone
1. Navigate to the System > Time page.
2. Select the appropriate time zone from the drop-down menu.
3. Click the Accept button.
Note: Setting the time correctly is essential to many of the operations of the
SonicWALL SSL-VPN 2000. Be sure to set the time-zone correctly. Automatic
synchronization with an NTP server (default setting) is encouraged to ensure accuracy.
ꢀ
Configuring SSL-VPN Network Settings
You will now configure your SSL-VPN 2000 network settings. Refer to the notes you took
Configuring DNS / WINS
1. Navigate to the Network > DNS page.
2. Enter a unique name for your SonicWALL SSL-VPN 2000 in the SSL-VPN Gateway
Hostname field.
3. Enter your primary DNS server information in the Primary DNS Server field.
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4. (Optional) Enter a secondary DNS server in the Secondary DNS Server field.
5. (Optional) Enter your DNS Domain in the DNS Domain Field.
6. (Optional) Enter your WINS servers in the Primary WINS Server and Secondary
WINS Server fields.
7. Click the Accept button.
Configuring the X0 IP address for Scenario B and Scenario C
If you are deploying the SSL-VPN in either Scenario B, SSL-VPN on an Existing DMZ
or Scenario C, SSL-VPN on the LAN, you need to reset the IP address of the X0
interface on the SSL-VPN to an address within the range of the existing DMZ or the
existing LAN.
1. Navigate to the Network > Interfaces page.
2. In the Interfaces table, click the Configure icon for the X0 interface.
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3. In the Interface Settings dialog box, set the IP address and netmask to:
If you are using scenario:
Set the X0 interface to:
B - SSL-VPN on an Existing
IP Address: An unused address within your DMZ subnet,
DMZ
for example: 10.1.1.240.
Subnet Mask: Must match your DMZ subnet mask.
C - SSL-VPN on the LAN
IP Address: An unused address within your LAN subnet, for
example: 192.168.168.200.
Subnet Mask: Must match your LAN subnet mask.
4. Click OK. When you click OK, you will lose your connection to the SSL-VPN.
5. Reset the computer you use to manage the SonicWALL SSL-VPN 2000 to have a
static IP address in the range you just set for the X0 interface, for example, 10.1.1.20
or 192.168.200.20.
For help with setting up a static IP address on your computer, refer to “Configuring a
6. Log into the SSL-VPN management interface again, using the IP address you just
configured for the X0 interface. For example, point your browser to
Configuring a Default Route
Refer to the following table to correctly configure your default route. If you do not know
your scenario, refer to “Selecting a SonicWALL Recommended Deployment Scenario” on
If you are using scenario:
A - SSL-VPN on a New DMZ
B - SSL-VPN on an Existing DMZ
C - SSL-VPN on the LAN
Your upstream gateway device will be:
The DMZ you will create (for example, 192.168.200.2).
Your existing DMZ interface.
Your LAN gateway.
1. Navigate to the Network > Routes page.
2. Enter the IP address of your upstream gateway device in the Default Gateway field.
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3. Select X0 in the Interfaces drop down list.
4. Click the Accept button.
Adding a NetExtender Client Route
NetExtender allows remote clients to have seamless access to resources on your local
network.
1. Navigate to the NetExtender > Client Routes page.
2. Click the Add Client Route button.
3. Enter the IP address of the trusted network to which you would like to provide access
with NetExtender in the Destination Network field. (For example, if you are
connecting to an existing DMZ with the network 192.168.50.0/24 and you want to
provide access to your LAN network 192.168.168.0/24, you would enter
192.168.168.0).
Note: You can optionally tunnel-all SSL-VPN client traffic through the NetExtender
ꢀ
connection by entering 0.0.0.0 for the Destination Network and Subnet Mask.
Some operating systems or system environments do not correctly apply the 0.0.0.0
default route. If this is the case, you may also specify tunnel-all operation by using
two more specific routes as follows:
Route 1
Route 2
Destination Network: 0.0.0.0
Subnet Mask: 128.0.0.0
Destination Network: 128.0.0.0
Subnet Mask: 128.0.0.0
4. Enter your subnet mask in the Subnet Mask field.
5. Click the Add button to add this client route.
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Setting your NetExtender Address Range
The NetExtender IP range defines the IP address pool from which addresses will be
assigned to remote users during NetExtender sessions. The range needs to be large
enough to accommodate the maximum number of concurrent NetExtender users you
wish to support.
The range should fall within the same subnet as the interface to which the SonicWALL
SSL-VPN appliance is connected, and in cases where there are other hosts on the same
segment as the SonicWALL SSL-VPN appliance, it must not overlap or collide with any
assigned addresses. You can determine the correct subnet based on your network
scenario selection:
Scenario A
Scenario B
Use the default NetExtender range:
192.168.200.100 to 192.168.200.200
Select a range that falls within your existing DMZ subnet. For
example, if your DMZ uses the 192.168.50.0/24 subnet, and
you want to support up to 30 concurrent NetExtender sessions,
you could use 192.168.50.220 to 192.168.50.249, providing
they are not already in use.
Scenario C
Select a range that falls within your existing LAN subnet. For
example, if your LAN uses the 192.168.168.0/24 subnet, and
you want to support up to 10 concurrent NetExtender sessions,
you could use 192.168.168.240 to 192.168.168.249, providing
they are not already in use.
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To set your NetExtender address range, perform the following steps:
1. Navigate to the NetExtender > Client Settings page.
2. Enter an address range for your clients in the Client Address Range Begin and
Client Address Range End fields.
Scenario A
Scenario B
Scenario C
192.168.200.100 to
192.168.200.200
(default range)
An unused range within
your DMZ subnet.
An unused range within
your LAN subnet.
If you have too few available addresses to support your desired number of concurrent
NetExtender users you may use a new subnet for NetExtender. This condition might
occur if your existing DMZ or LAN is configured in NAT mode with a small subnet space,
such as 255.255.255.224, or more commonly if your DMZ or LAN is configured in
Transparent mode and you have a limited number of public addresses from your ISP.
In either case, you may assign a new, unallocated IP range to NetExtender (such as
192.168.10.100 to 192.168.10.200) and configure a route to this range on your gateway
appliance.
For example, if your current Transparent range is 67.115.118.75 through 67.115.118.80,
and you wish to support 50 concurrent NetExtender clients, configure your SSL-VPN X0
interface with an available IP address in the Transparent range, such as 67.115.118.80,
and configure your NetExtender range as 192.168.10.100 to 192.168.10.200. Then, on
your gateway device, configure a static route to 192.168.10.0/255.255.255.0 using
67.115.118.80.
Continue to Step
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ꢄ
Connecting the SonicWALL SSL-VPN 2000
Before continuing, reference the diagrams on the following pages to connect the
SonicWALL SSL-VPN 2000 to your network. Refer to the table in “Selecting a
SonicWALL Recommended Deployment Scenario” on page 3 to determine the proper
scenario for your network configuration.
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Scenario A: Connecting the SonicWALL SSL-VPN 2000
To connect the SonicWALL SSL-VPN 2000 using Scenario A, perform the following
steps:
1. Connect one end of an Ethernet cable to the OPT, X2, or other unused port on your
existing SonicWALL UTM appliance.
Scenario A: SSL-VPN on a New DMZ
SonicWALL UTM Appliance
Switch/
Hub
Router
X0
X1
OPT, X2, etc.
SonicWALL SSL-VPN 2000
X0
DMZ
Network Nodes
LAN
Remote Users
Internet Zone
2. Connect the other end of the Ethernet cable to the X0 port on the front of your
SonicWALL SSL-VPN 2000. The X0 Port LED lights up green indicating an active
connection.
Continue to Step
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Scenario B: Configuring Your Network Interface
Configure your SonicWALL SSL-VPN 2000 to connect with your SonicWALL UTM
appliance under network configurations given in Scenario B.
On your SonicWALL SSL-VPN 2000:
1. Navigate to the Network > Interfaces page.
2. Click the Configure button for the X0 port.
3. If configuring with Scenario B, enter an unused IP address in your DMZ subnet in
the IP Address field.
4. Enter your subnet mask in the Subnet Mask field.
5. Click the OK button to apply changes.
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Scenario B: Connecting the SonicWALL SSL-VPN 2000
To connect the SonicWALL SSL-VPN 2000 using Scenario B, perform the following
steps:
1. Connect one end of an Ethernet cable to an unused port on your DMZ, either directly
to the OPT or X2 on your existing SonicWALL UTM appliance or to a hub or switch
on your DMZ.
Scenario B: SSL-VPN on an Existing DMZ
SonicWALL UTM Appliance
Switch/
Hub
Router
X0
X1
X2
Switch/
Hub
SonicWALL SSL VPN 2000
X0
Network Nodes
LAN
Remote Users
Network Node
Existing DMZ
Internet Zone
2. Connect the other end of the Ethernet cable to the X0 port on the front of your
SonicWALL SSL-VPN 2000. The X0 Port LED lights up green indicating an active
connection.
Continue to Step
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Scenario C: Configuring Your Network Interface
Configure your SonicWALL SSL-VPN 2000 to connect to your SonicWALL UTM
appliance under network configurations given in Scenario C.
On the SonicWALL SSL-VPN 2000:
1. Navigate to the Network > Interfaces page.
2. Click the Configure button for the X0 port.
3. Enter an unused IP address in your LAN in the IP Address field.
4. Enter your subnet mask in the Subnet Mask field.
5. Click the OK button to apply changes.
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Scenario C: Connecting the SonicWALL SSL-VPN 2000
To connect the SonicWALL SSL-VPN 2000 using Scenario C, perform the following
steps:
1. Connect one end of an Ethernet cable to an unused port on your LAN hub
or switch.
Scenario C: SSL-VPN on the LAN
Gateway Device
Switch/
Hub
LAN port
Internet connection
SonicWALL SSL VPN 2000
X0
Network Nodes
Remote Users
LAN
Internet Zone
2. Connect the other end of the Ethernet cable to the X0 port on the front of your
SonicWALL SSL-VPN 2000. The X0 Port LED lights up green indicating an active
connection.
Continue to Step
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ꢅ
Configuring Your Gateway Device
Now that you have set up your SonicWALL SSL-VPN 2000, you need to configure your
gateway device to work with the SonicWALL SSL-VPN 2000. Refer to the table in
the proper scenario for your network configuration.
This section contains the following subsections:
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Scenario A: SSL-VPN on a New DMZ
This section provides procedures to configure your gateway appliance based on
Scenario A. This section contains the following subsections:
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Scenario A: Connecting to the SonicWALL UTM Appliance
1. Using a computer connected to your LAN, launch your Web browser and enter the IP
address of your existing SonicWALL UTM appliance in the Location or Address
field.
2. When the management interface displays, enter your user name and password in
the appropriate fields and press the Login button.
Note: Remember that you are logging into your SonicWALL UTM appliance, not the
SonicWALL SSL-VPN 2000. Your user name and password combination may be
different from the user name and password you recorded for your SonicWALL SSL-VPN
2000.
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Scenario A: Configuring a DMZ or OPT Port in SonicOS Standard
1. Navigate to the Network > Settings page.
2. Click the Configure button for the DMZ or OPT interface.
3. Select the DMZ in NAT Mode radio button.
4. Enter 192.168.200.2 in the DMZ Private Address field.
5. Enter 255.255.255.0 in the DMZ Subnet Mask field.
6. Click the OK button.
Scenario A: Allowing WAN -> DMZ Connection in SonicOS Standard
Follow this procedure if you are connecting the SonicWALL SSL-VPN 2000 to a
SonicWALL UTM appliance running SonicOS Standard. If your SonicWALL UTM
Tip: Leave the default rule to deny any access from WAN to DMZ in place, and use the
Public Server Rule Wizard to create an access rule to allow HTTP and HTTPS
specifically to the SonicWALL SSL-VPN appliance. As you add different servers to the
DMZ, you can use the wizard to create access to the new servers while still restricting all
other traffic.
9
Note: If you are allowing HTTP access to your SonicWALL SSL-VPN appliance as well
as HTTPS access, you need to run the wizard twice to create public server access rules
for both HTTP and HTTPS.
ꢀ
Create a public server access rule for HTTPS traffic:
1. Navigate to the Firewall > Access Rules page.
2. Click
.
3. In the Welcome to the SonicWALL Network Access Rules Wizard page,
click Next.
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4. In the Step 1: Access Rule Type page, select Public Server Rule and then click
Next.
5. In the Step 2: Public Server page, perform the following selections and then click
Next:
Service
HTTPS
Server IP Address
The X0 IP address of the SonicWALL SSL-VPN appliance,
192.168.200.1 by default
Destination Interface
DMZ
6. In the Congratulations page, click Apply to create the rules and allow access from
the WAN to the SonicWALL SSL-VPN appliance on the DMZ.
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If you are allowing HTTP access to the SonicWALL SSL-VPN appliance, create a public
server access rule for HTTP:
1. In the Firewall > Access Rules page, click
.
2. In the Welcome to the Network Access Rules Wizard page, click Next.
3. In the Step 1: Access Rule Type page, select Public Server Rule. Click Next.
4. In the Step 2: Public Server page, perform the following selections and click Next:
Service
Web (HTTP)
Server IP Address
The X0 IP address of the SonicWALL SSL-VPN appliance,
192.168.200.1 by default
Destination Interface
DMZ
5. In the Congratulations page, click Apply to create the rules and allow access from
the WAN to the SonicWALL SSL-VPN appliance on the DMZ.
Scenario A: Allowing DMZ -> LAN Connection in SonicOS Standard
When users have connected to the SSL-VPN, they need to be able to connect to
resources on the LAN. You need to create two rules--one to allow traffic from the
SonicWALL SSL-VPN appliances X0 interface to your LAN, and one to allow traffic from
NetExtender to your LAN.
Note: This procedure uses the Access Rule Wizard to create the rules. You can add
the rules manually by clicking Add at the bottom of the Firewall > Access Rules page.
ꢀ
Create access to the LAN for the SSL-VPN X0 interface:
1. In the Firewall > Access Rules page, click
.
2. In the Welcome to the SonicWALL Network Access Rules Wizard page,
click Next.
3. In the Step 1: Access Rule Type page, select General Rule. Click Next.
4. In the Step 2: Access Rule Service page, select Any. Click Next.
5. In the Step 3: Access Rule Action page configure the following:
Select Action for this
Rule
Allow
TCP Connection
Inactivity Timeout
30 minutes
6. Click Next.
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7. In the Step 4: Access Rule Source Interface and Address page, perform the
following selections and then click Next:
Interface
DMZ
IP Address Begin
The X0 IP address of the SonicWALL SSL-VPN appliance,
192.168.200.1 by default
IP Address End
The X0 IP address of the SonicWALL SSL-VPN appliance,
192.168.200.1 by default
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8. In the Step 5: Access Rule Destination Interface and Address page, perform the
following selections and then click Next:
Interface
LAN
IP Address Begin
IP Address End
*
Leave blank
9. In the Step 6: Access Rule Time page, leave Time Active set to Always Active
unless you want to limit when you want SSL-VPN clients to have access to the LAN.
10. In the Congratulations page, click Apply to create the access rule.
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Create access to the LAN for NetExtender:
1. In the Firewall > Access Rules page, click
.
2. In the Welcome to the SonicWALL Network Access Rules page, click Next.
3. In the Step 1: Access Rule Type page, select General Rule. Click Next.
4. In the Step 2: Access Rule Service page, select Any. Click Next.
5. In the Step 3: Access Rule Action page, configure:
Select Action for this
Rule
Allow
TCP Connection
Inactivity TImeout
30 minutes
Click Next.
6. In the Step 4: Access Rule Source Interface and Address page, perform the
following selections and then click Next:
Interface
DMZ
IP Address Begin
The beginning of the NetExtender range, default,
192.168.200.100
IP Address End
The end of the NetExtender range, default, 192.168.200.200
7. In the Step 5: Access Rule Destination Interface and Address page, perform the
following selections and then click Next:
Interface
LAN
IP Address Begin
IP Address End
*
Leave blank
8. In the Step 6: Access Rule Time page, leave Time Active set to Always Active
unless you want to limit when you want SSL-VPN clients to have access to the LAN.
9. In the Congratulations page, click Apply to create the access rule.
Continue to Step
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Scenario A: Adding a New SSL-VPN Custom Zone in SonicOS Enhanced
1. Navigate to the Network > Interfaces page.
2. Click Configure button for the X2 interface (or any other available interface).
3. Select Create New Zone in Zone field. The Add Zone window opens.
4. Type SSLVPN in the Name field.
5. Select Public from the Security Type drop-down menu.
6. Un-check the Allow Interface Trust checkbox.
7. Select the Gateway AV, Intrusion Prevention Service and Anti-Spyware
checkboxes.
8. Click OK.
9. In the Edit Interface window, enter the IP address for this interface in the IP
Address field. (For example “192.168.200.2”. This should be the same address you
page 10).
10. Enter your subnet mask in the Subnet Mask field.
11. In the Management area, enable the desired management options.
12. Click the OK button to apply changes.
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Scenario A: Allowing WAN -> SSL-VPN Connection in SonicOS Enhanced
Follow this procedure if you are connecting your SonicWALL SSL-VPN 2000 to a
SonicWALL UTM appliance running SonicOS Enhanced. If your SonicWALL UTM
Create a public server access rule for HTTP and HTTPS traffic:
1. In the top right corner of the management interface, click the Wizards icon.
2. In the Welcome page, select the Public Server Wizard, and then click Next.
3. In the Public Server Type page, select:.
Server Type
Services
Other
Create new group
The Add Service Group dialog box appears.
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4. In the Add Service Group dialog box, create a service group for HTTP and HTTPS:
•
•
•
Enter a name for the service.
Select both HTTP and HTTPS and click the right arrow button
Click OK when both HTTP and HTTPS are in the right column.
.
5. In the Server Private Network Configuration page, enter:
Server Name
A name for your SonicWALL SSL-VPN 2000
Server Private
IP Address
The X0 IP address of the SonicWALL SSL-VPN appliance,
192.168.200.1 by default
Server Comment
A brief description of the server
6. Click Next.
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7. In the Server Public Information page, either accept the default IP address or enter
an IP address in your allowed public IP range.
Note: The default IP address is the WAN IP address of your SonicWALL UTM
appliance. If you accept this default, all HTTP and HTTPS traffic to this IP address will be
routed to your SonicWALL SSL-VPN 2000.
ꢀ
8. Click Next.
9. The Public Server Configuration Summary page displays all the configuration
actions that will be performed to create the public server.
Click Apply to create the configuration and allow access from the WAN to the
SonicWALL SSL-VPN 2000 on the DMZ.
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Scenario A: Allowing SSL-VPN -> LAN Connection in SonicOS Enhanced
When users have connected to the SSL-VPN, they need to be able to connect to
resources on the LAN.
1. In the administration interface, navigate to the Network > Address Objects page.
2. In the Address Objects section, click
.
3. In the Add Object dialog box, create an address object for the X0 interface IP
address of your SonicWALL SSL-VPN 2000:
Name
Enter a name for the SonicWALL SSL-VPN 2000
Zone Assignment
Type
SSLVPN
Host
IP Address
The SonicWALL SSL-VPN 2000’s X0 IP address,
192.168.200.1 by default
Click OK to create the object.
4. Click again to create an address object for the NetExtender range.
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5. In the Add Object dialog box, create an address object for the X0 interface IP
address of your SonicWALL SSL-VPN 2000:
Name
Enter a name for NetExtender
Zone Assignment
Type
SSLVPN
Range
Starting IP Address
The start of the NetExtender IP address range,
192.168.200.100 by default
Ending IP Address
The end of the NetExtender IP address range,
192.168.200.200 by default
Click OK to create the object.
6. On the Network > Address Objects page, in the Address Groups section, click
.
7. In the Add Address Object Group dialog box, create a group for the X0 interface IP
address of your SonicWALL SSL-VPN 2000 and the NetExtender IP range:
•
•
Enter a name for the group.
In the left column, select the two groups you created and click the arrow button
.
•
Click OK to create the group when both objects are in the right column.
8. In the administrative interface, navigate to the Firewall > Access Rules page.
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9. On the Firewall > Access Rules page in the matrix view, click the SSLVPN > LAN
icon.
10. On the resulting Firewall > Access Rules page, click
.
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11. In the Add Rule window, create a rule to allow access to the LAN for the address
group you just created:
Action
Allow
SSLVPN
LAN
From Zone
To Zone
Service
Source
Any
The address group you just created, such as
SonicWALL_SSLVPN_Group
Destination
Any
Users Allowed
Schedule
All
Always on
Selected
Selected
Enable Logging
Allow Fragmented Packets
Click OK to create the rule.
Continue to Step
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Scenario B: SSL-VPN on Existing DMZ
This section provides procedures to configure your gateway appliance based on
Scenario B. This section contains the following subsections:
•
•
•
•
•
Scenario B: Connecting to the SonicWALL UTM Appliance
1. Using a computer connected to your LAN, launch your Web browser and enter the IP
address of your existing SonicWALL UTM appliance in the Location or Address
field.
2. When the management interface displays, enter your user name and password in
the appropriate fields and press the Login button.
Note: Remember that you are logging into your SonicWALL UTM appliance, not the
SSL-VPN. Your user name and password combination may be different from the user
name and password you recorded for your SSL-VPN 2000.
Scenario B: Allowing WAN -> DMZ Connection in SonicOS Standard
Follow this procedure if you are connecting the SonicWALL SSL-VPN 2000 to a
SonicWALL UTM appliance running SonicOS Standard. If your SonicWALL UTM
Note: If you are allowing HTTP access to your SonicWALL SSL-VPN appliance as well
as HTTPS access, you need to run the wizard twice to create public server access rules
for both HTTP and HTTPS.
ꢀ
Create a public server access rule for HTTPS traffic:
1. Navigate to the Firewall > Access Rules page.
2. Click
.
3. In the Welcome to the SonicWALL Network Access Rules Wizard page,
click Next.
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4. In the Step 1: Access Rule Type page, select Public Server Rule and then click
Next.
5. In the Step 2: Public Server page, perform the following selections and then click
Next:
Service
HTTPS
Server IP Address
The X0 IP address of the SonicWALL SSL-VPN appliance
within your DMZ range, for example 10.1.1.200.
Destination Interface
DMZ
6. In the Congratulations page, click Apply to create the rules and allow access from
the WAN to the SonicWALL SSL-VPN appliance on the DMZ.
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If you are allowing HTTP access to the SonicWALL SSL-VPN appliance, create a public
server access rule for HTTP:
1. In the Firewall > Access Rules page, click
.
2. In the Welcome to the Network Access Rules Wizard page, click Next.
3. In the Step 1: Access Rule Type page, select Public Server Rule. Click Next.
4. In the Step 2: Public Server page, perform the following selections and click Next:
Service
Web (HTTP)
Server IP Address
The X0 IP address of the SonicWALL SSL-VPN appliance
within your DMZ range, for example 10.1.1.200.
Destination Interface
DMZ
5. In the Congratulations page, click Apply to create the rules and allow access from
the WAN to the SonicWALL SSL-VPN appliance on the DMZ.
Scenario B: Allowing DMZ -> LAN Connection in SonicOS Standard
When users have connected to the SSL-VPN, they need to be able to connect to
resources on the LAN. You need to create two rules--one to allow traffic from the
SonicWALL SSL-VPN appliance’s X0 interface to your LAN, and one to allow traffic from
NetExtender to your LAN.
Note: This procedure uses the Access Rule Wizard to create the rules. You can add
the rules manually by clicking Add at the bottom of the Firewall > Access Rules page.
ꢀ
Create access to the LAN for the SSL-VPN X0 interface:
1. In the Firewall > Access Rules page, click
.
2. In the Welcome to the SonicWALL Network Access Rules Wizard page,
click Next.
3. In the Step 1: Access Rule Type page, select General Rule. Click Next.
4. In the Step 2: Access Rule Service page, select Any. Click Next.
5. In the Step 3: Access Rule Action page, perform the following selections and then
click Next:
Select Action for this
Rule
Allow
TCP Connection
Inactivity Timeout
30 minutes
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6. In the Step 4: Access Rule Source Interface and Address page, perform the
following selections and then click Next:
Interface
DMZ
IP Address Begin
The X0 IP address of the SonicWALL SSL-VPN appliance
within your DMZ range, for example 10.1.1.200.
IP Address End
The X0 IP address of the SonicWALL SSL-VPN appliance,
the same as above, for example 10.1.1.200.
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7. In the Step 5: Access Rule Destination Interface and Address page, perform the
following selections and then click Next:
Interface
LAN
IP Address Begin
IP Address End
*
Leave blank
8. In the Step 6: Access Rule Time page, leave Time Active set to Always Active
unless you want to limit when you want SSL-VPN clients to have access to the LAN.
9. In the Congratulations page, click Apply to create the access rule.
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Create access to the LAN for NetExtender:
1. In the Firewall > Access Rules page, click
.
2. In the Welcome to the SonicWALL Network Access Rules page, click Next.
3. In the Step 1: Access Rule Type page, select General Rule. Click Next.
4. In the Step 2: Access Rule Service page, select Any. Click Next.
5. In the Step 3: Access Rule Action page, perform the following selections and then
click Next:
Select Action for this
Rule
Allow
TCP Connection
Inactivity Timeout
30 minutes
6. In the Step 4: Access Rule Source Interface and Address page, perform the
following selections and then click Next:
Interface
DMZ
IP Address Begin
The beginning of the NetExtender range within your DMZ
range, for example, 10.1.1.220
IP Address End
The end of the NetExtender range within your DMZ range, for
example, 10.1.1.250
7. In the Step 5: Access Rule Destination Interface and Address page, perform the
following selections and then click Next:
Interface
LAN
IP Address Begin
IP Address End
*
Leave blank
8. In the Step 6: Access Rule Time page, leave Time Active set to Always Active
unless you want to limit when you want SSL-VPN clients to have access to the LAN.
9. In the Congratulations page, click Apply to create the access rule.
Continue to Step
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Scenario B: Allowing WAN -> DMZ Connection in SonicOS Enhanced
Follow this procedure if you are connecting your SonicWALL SSL-VPN 2000 to a
SonicWALL UTM appliance running SonicOS Enhanced. If your SonicWALL UTM
Create a public server access rule for HTTP and HTTPS traffic:
Note: If you are already forwarding HTTP or HTTPS to an internal server, and you only
have a single public IP address, you will need to select different (unique) ports of
operation for either the existing servers or for the SonicWALL SSL-VPN appliance,
because both cannot concurrently use the same IP address and port combinations.
ꢀ
1. In the SonicOS Enhanced management interface, click the Wizards icon at the top
right of the window.
2. On the Welcome page, select the Public Server Wizard and then click Next.
3. In the Public Server Type page, select:.
Server Type
Services
Other
Create new group
The Add Service Group dialog box is displayed.
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4. In the Add Service Group dialog box, create a service group for HTTP and HTTPS:
•
Enter a name for the service.
•
•
Select both HTTP and HTTPS and click
.
Click OK when both HTTP and HTTPS are in the right column.
5. In the Public Server Type page, click Next.
6. In the Server Private Network Configuration page, enter the following and then
click Next:
Server Name
A name for your SonicWALL SSL-VPN 2000
Server Private
IP Address
The X0 IP address of the SonicWALL SSL-VPN appliance
within your DMZ range, for example, 10.1.1.200
Server Comment
A brief description of the server
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7. In the Server Public Information page, either accept the default IP address or enter
an IP address in your allowed public IP range.
Note: The default IP address is the WAN IP address of your SonicWALL UTM
appliance. If you accept this default, all HTTP and HTTPS traffic to this IP address will be
routed to your SonicWALL SSL-VPN 2000.
ꢀ
8. Click Next.
9. The Public Server Configuration Summary page displays all the configuration
actions that will be performed to create the public server.
Click Apply to create the configuration and allow access from the WAN to the
SonicWALL SSL-VPN 2000 on the DMZ.
Scenario B: Allowing DMZ -> LAN Connection in SonicOS Enhanced
When users have connected to the SSL-VPN, they need to be able to connect to
resources on the LAN.
1. In the SonicOS Enhanced management interface, navigate to the Network >
Address Objects page.
2. In the Address Objects section, click
.
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3. In the Add Object dialog box, create an address object for the X0 interface IP
address of your SonicWALL SSL-VPN 2000:
Name
Enter a name for the SonicWALL SSL-VPN 2000
Zone Assignment
Type
DMZ
Host
IP Address
The SonicWALL SSL-VPN 2000’s X0 interface IP address
within your DMZ range, for example, 10.1.1.200
Click OK to create the object.
4. Click again to create an address object for the NetExtender range.
5. In the Add Object dialog box, create an address object for the X0 interface IP
address of your SonicWALL SSL-VPN 2000:
Name
Enter a name for NetExtender
Zone Assignment
Type
DMZ
Range
Starting IP Address
The start of the NetExtender IP address range within your
existing DMZ range, for example, 10.1.1.220
Ending IP Address
The end of the NetExtender IP address range within your
existing DMZ range, for example, 10.1.1.250
Click OK to create the object.
6. In the Address Groups section, click
.
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7. In the Add Address Object Group dialog box, create a group for the X0 interface IP
address of your SonicWALL SSL-VPN 2000 and the NetExtender IP range:
•
•
Enter a name for the group.
In the left column, select the two groups you created and click the arrow button
.
•
Click OK when both objects are in the right column to create the group.
8. In the administrative interface, navigate to the Firewall > Access Rules page.
9. On the Firewall > Access Rules page in the matrix view, click the DMZ > LAN icon.
10. On the resulting Firewall > Access Rules page, click
.
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11. In the Add Rule window, create a rule to allow access to the LAN for the address
group you just created:
Action
Allow
DMZ
LAN
Any
From Zone
To Zone
Service
Source
The address group you just created, such as
SonicWALL_SSLVPN_Group
Destination
Any
Users Allowed
Schedule
All
Always on
Selected
Selected
Enable Logging
Allow Fragmented Packets
Click OK to create the rule.
Continue to Step
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Scenario C: SSL-VPN on the LAN
This section provides procedures to configure your gateway appliance based on
Scenario C. This section contains the following subsections:
•
•
•
•
Scenario C: Connecting to the SonicWALL UTM Appliance
1. Using a computer connected to your LAN, launch your Web browser and enter the IP
address of your existing SonicWALL UTM appliance in the Location or Address
field.
2. When the management interface displays, enter your user name and password in
the appropriate fields and press the Login button.
Note: Remember that you are logging into your SonicWALL UTM appliance, not the
SonicWALL SSL-VPN 2000. Your user name and password combination may be
different from the user name and password you recorded for your SonicWALL SSL-VPN
2000.
Scenario C: Configuring SSL-VPN -> LAN Connectivity in SonicOS
Enhanced
In order for users to access local resources through the SonicWALL SSL-VPN 2000, you
must configure your gateway device to allow an outside connection through the
SSL-VPN into your LAN.
1. In the administration interface, navigate to the Network > Address Objects page.
2. In the Address Objects section, click
.
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3. In the Add Object dialog box, create an address object for the X0 interface IP
address of your SonicWALL SSL-VPN 2000:
Name
Enter a name for the SonicWALL SSL-VPN 2000
Zone Assignment
Type
SSLVPN
Host
IP Address
The SonicWALL SSL-VPN 2000’s X0 IP address,
192.168.200.1 by default
Click OK to create the object.
4. Click again to create an address object for the NetExtender range.
5. In the Add Object dialog box, create an address object for the X0 interface IP
address of your SonicWALL SSL-VPN 2000:
Name
Enter a name for NetExtender
Zone Assignment
Type
SSLVPN
Range
Starting IP Address
The start of the NetExtender IP address range,
192.168.200.100 by default
Ending IP Address
The end of the NetExtender IP address range,
192.168.200.200 by default
Click OK to create the object.
6. On the Network > Address Objects page, in the Address Groups section, click
.
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7. In the Add Address Object Group dialog box, create a group for the X0 interface IP
address of your SonicWALL SSL-VPN 2000 and the NetExtender IP range:
•
•
Enter a name for the group.
In the left column, select the two groups you created and click the arrow button
.
•
Click OK to create the group when both objects are in the right column.
8. In the administrative interface, navigate to the Firewall > Access Rules page.
9. On the Firewall > Access Rules page in the matrix view, click the SSLVPN > LAN
icon.
10. On the resulting Firewall > Access Rules page, click
.
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11. In the Add Rule window, create a rule to allow access to the LAN for the address
group you just created:
Action
Allow
SSLVPN
LAN
From Zone
To Zone
Service
Source
Any
The address group you just created, such as
SonicWALL_SSLVPN_Group
Destination
Any
Users Allowed
Schedule
All
Always on
Selected
Selected
Enable Logging
Allow Fragmented Packets
Click OK to create the rule.
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Scenario C: Setting Public Server Access in SonicOS Standard
1. Select Wizards in the left navigation bar.
2. Click the Network Access Rules Wizard option and press the Next button.
3. Select Public Server Rule.
4. Enter a comment, such as “WAN to SSL-VPN” to describe your connection.
5. Click the Next button to continue the Wizard.
6. Select HTTPS from the Service drop-down list.
7. Enter 192.168.168.200 (or the IP address to which you have configured your X0
interface on your SonicWALL SSL-VPN appliance) in the Private IP field.
8. Select LAN or DMZ in the Destination Interface drop-down list. The destination
interface will depend on your deployment configuration.
9. Click the Next button.
10. Click the Apply button to save changes.
Tip: If you wish to support automatic redirection of your SSL-VPN users from HTTP to
HTTPS, you should repeat the Public Server Rule Wizard process for the HTTP service.
9
Continue to Step
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Scenario C: Setting Public Server Access in SonicOS Enhanced
1. Click the Wizards icon in the top right corner of the SonicOS Enhanced
management interface.
2. Select the Public Server Wizard option and then click Next.
3. Select Web Server from the Server Type drop-down menu.
4. Select the HTTP and HTTPS checkboxes.
5. Click the Next button to continue the Wizard.
6. Enter SSLVPN in the Server Name field.
7. Enter 192.168.168.200 (or the address to which you have configured your X0
interface on your SonicWALL SSL-VPN appliance) in the Private IP field.
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8. Enter a comment, such as “WAN to SSL-VPN” to describe your connection.
9. Click the Next button to continue the Wizard.
10. Verify that the Public Server field contains the correct IP address (You can generally
leave this at the default setting).
11. Click the Next button.
12. Click the Apply button.
Continue to Step
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ꢆ
Testing Your SSL-VPN Connection
Now you have configured your SonicWALL UTM appliance and SonicWALL SSL-
VPN 2000 for secure SSL VPN remote access.This section provides instructions to
verify your SSL-VPN connection using a remote client on the WAN.
Verifying a User Connection from the Internet
1. From a WAN connection outside of your corporate network, launch a Web browser
and enter the following:
https:// <WAN_IP_address_of_gateway_device>______________________
Note: It will be easier for your remote users to access the SonicWALL SSL-VPN
appliance using an FQDN (fully qualified domain name) rather than an IP address. For
you create a DNS record to allow for FQDN access to your SonicWALL SSL-VPN
appliance. If you do not manage your own public DNS servers, contact your Internet
Service Provider for assistance.
ꢀ
For configurations where your ISP provides dynamic IP addressing rather than a static IP
address, refer to the steps in “Configuring Dynamic DNS” on page 51 to set up DDNS for
your remote users.
User” on page 8 of this guide.
3. Select LocalDomain from the drop-down menu and click the Login button. The
SonicWALL Virtual Office screen appears in your Web browser.
4. Click NetExtender to start the NetExtender client installation.
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5. Click the NetExtender
button and complete the client installation. When
complete, the following message is displayed:
6. Ping a host on your corporate LAN to verify your SSL-VPN remote connection.
Congratulations! You have successfully set up your SonicWALL SSL-VPN 2000.
Continue to Step
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ꢇ
Registering Your SonicWALL SSL-VPN 2000
Before You Register
Verify that the time, DNS, and default route settings on your SonicWALL SSL-VPN are
correct before you register your appliance. To verify or configure the time settings,
navigate to the System > Time page. To verify or configure the DNS setting, navigate to
the Network > DNS page. To verify or configure the default route, navigate to the
Network > Routes page.
You need a MySonicWALL account to register the SonicWALL SSL-VPN 2000. You can
create a new MySonicWALL account directly from the SonicWALL management
interface.
Note: mySonicWALL.com registration information is not sold or shared with any other
company.
ꢀ
Creating a MySonicWALL Account from System > Licenses
1. On the System > Licenses page, click Activate, Upgrade, or Renew services.
The License Management page is displayed.
2. If you do not have a MySonicWALL account or if you forgot your user name or
The MySonicWALL User Login page is displayed.
Do one of the following:
•
•
•
If you forgot your user name, click the Forgot Username? link.
If you forgot your password, click the Forgot Password? link.
If you do not have a MySonicWALL account, click the Not a registered user?
link.
3. Follow the instructions to activate your MySonicWALL account.
Registering with MySonicWALL
On a new SonicWALL SSL-VPN appliance or after upgrading to SonicWALL SSL-VPN
3.0 firmware from an earlier release, you can register your appliance from the
System > Licenses page.
1. If you are not logged into the SonicWALL SSL-VPN 2000 management interface, log
in with the username admin and the administrative password you set in the Setup
Wizard.
2. To navigate to the System > Licenses page, click System in the left-navigation
menu, and then click Licenses.
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3. On the System > Licenses page, click Activate, Upgrade, or Renew services.
The License Management page is displayed.
4. If you have a mySonicWALL.com account, enter your mySonicWALL.com user name
and password into the fields and then click Submit. The display changes.
5. Enter a descriptive name for your SonicWALL SSL-VPN in the Friendly Name field.
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6. Under Product Survey, fill in the requested information and then click Submit. The
display changes to inform you that your SonicWALL SSL-VPN 2000 is registered.
7. Click Continue.
8. In the License Management page, your latest license information is displayed.
Congratulations
Your SonicWALL SSL-VPN 2000 is now fully operational.
After registration, some network environments require the SSL-VPN appliance to be
offline so that it is unable to connect to the SonicWALL licensing server. In this mode, the
appliance will still honor the valid licenses; however, timed-based licenses may not be
valid.
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Configuring Dynamic DNS
To begin using Dynamic DNS, you must first set up an account with one of the four free
service providers listed below:
•
•
•
•
DynDNS.org
changeip.com
No-IP.com
yi.org
It is possible to use multiple providers simultaneously. The registration process normally
involves a confirmation email from the provider, with a final acknowledgment performed
by visiting a unique URL embedded in the confirmation email.
After logging in to the selected provider's page, you should visit the administrative link
(typically 'add' or 'manage'), and create your host entries. This must be performed prior to
attempting to use the dynamic DNS client on SonicOS.
The Network > Dynamic DNS page provides the settings for configuring the SonicWALL
UTM appliance to use your DDNS service.
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To configure Dynamic DNS on the SonicWALL UTM appliance, perform these steps:
1. On the Network > Dynamic DNS page, click the Add button. The Add DDNS
Profile window is displayed.
2. If Enable this DDNS Profile is selected, the profile is administratively enabled, and
the SonicWALL UTM appliance takes the actions defined in the Online Settings
section on the Advanced tab.
3. If Use Online Settings is selected, the profile is administratively online.
4. Enter a name to assign to the DDNS entry in the Profile Name field. This can be any
value used to identify the entry in the Dynamic DNS Settings table.
5. In the Profile page, select the Provider from the drop-down list at the top of the
page. This example uses DynDNS.org. Dyndns.org requires the selection of a
service. This example assumes you have created a dynamic service record with
dyndns.org.
6. Enter your dyndns.org username and password in the User Name and Password
fields.
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7. Enter the fully qualified domain name (FQDN) of the hostname you registered with
dyndns.org. Make sure you provide the same hostname and domain as you
configured.
8. You may optionally select Enable Wildcard and/or configure an MX entry in the Mail
Exchanger field.
9. Click the Advanced tab. You can typically leave the default settings on this page.
10. The On-line Settings section provides control over what address is registered with
the dynamic DNS provider. The options are:
Let the server detect IP Address - The dynamic DNS provider determines the IP
address based upon the source address of the connection. This is the most common
setting.
Automatically set IP Address to the Primary WAN Interface IP Address - This
will cause the SonicWALL device to assert its WAN IP address as the registered IP
address, overriding auto-detection by the dynamic DNS server. Useful if detection is
not working correctly.
Specify IP Address manually - Allows for the IP address to be registered to be
manually specified and asserted.
11. The Off-line Settings section controls what IP Address is registered with the
dynamic DNS service provider if the dynamic DNS entry is taken off-line locally
(disabled) on the SonicWALL. The options are:
Do nothing - the default setting. This allows the previously registered address to
remain current with the dynamic DNS provider.
Use the Off-Line IP Address previously configured at Provider’s site - If your provider
supports manual configuration of Off-Line Settings, you can select this option to use
those settings when this profile is taken administratively offline.
12. Click the OK button.
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Configuring a Static IP Address
If you did not enable the SonicWALL UTM appliance DHCP server, you must configure
each computer with a static IP address from your LAN or WLAN IP address range. After
the SonicWALL SSL-VPN 2000 has restarted, follow the steps below for configuring your
network clients running any of the following Microsoft Windows operating systems on
your LAN/WLAN:
Windows Vista
1. From the Start menu, right-click Network and select Properties.
2. In the Tasks menu, click Manage network connections. The Network
Connections window displays.
3. Right-click on Local Area Connection and select Properties.
4. In the list, double-click Internet Protocol Version 4 (TCP/IP).
5. Select Use the following IP address and type an IP address from your LAN IP
range in the IP address field.
6. Type the appropriate subnet mask (for example, 255.255.255.0) in the Subnet Mask
field.
7. Type the SonicWALL SSL-VPN 2000 LAN IP Address into the Default Gateway
field.
8. Type the DNS IP address in the Preferred DNS Server field. If you have more than
one address, type the second one in the Alternate DNS server field.
9. Click OK, and then click OK again for the settings to take effect.
Windows XP
1. Open the Local Area Connection Properties window.
2. Double-click Internet Protocol (TCP/IP) to open the Internet Protocol (TCP/IP)
Properties window.
3. Select Use the following IP address and type an IP address from your LAN IP
range in the IP address field.
4. Type the appropriate subnet mask (for example, 255.255.255.0) in the Subnet Mask
field.
5. Type the SonicWALL SSL-VPN 2000 LAN IP Address into the Default Gateway
field.
6. Type the DNS IP address in the Preferred DNS Server field. If you have more than
one address, type the second one in the Alternate DNS server field.
7. Click OK, and then click OK again for the settings to take effect.
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Windows 2000
1. From your Windows Start menu, select Settings.
2. Open Network and Dial-up Connections.
3. Click Properties.
4. Highlight Internet Protocol (TCP/IP) and click Properties.
5. Select Use the following IP address.
6. Type an IP address from your LAN IP range IP address field.
7. Type the appropriate subnet mask (for example, 255.255.255.0) in the Subnet Mask
field.
8. Type the SonicWALL SSL-VPN 2000 LAN IP Address into the Default Gateway
field.
9. If you have a DNS Server IP address from your ISP, enter it in the Preferred DNS
Server field.
10. Click OK for the settings to take effect.
Windows NT
1. From the Start menu, highlight Settings and then select Control Panel.
2. Open Network.
3. Double-click TCP/IP in the TCP/IP Properties window.
4. Select Specify an IP Address.
5. Type an IP address from your LAN IP range in the IP Address field.
6. Type the appropriate subnet mask (for example, 255.255.255.0) in the Subnet Mask
field.
7. Type the SonicWALL SSL-VPN 2000 LAN IP Address in the Default Gateway field.
8. Click DNS at the top of the window.
9. Type the DNS IP address in the Preferred DNS Server field. If you have more than
one address, enter the second one in the Alternate DNS server field.
10. Click OK, and then click OK again.
11. Restart the computer for changes to take effect.
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ꢈ
Mounting Guidelines
The SonicWALL SSL-VPN 2000 is designed to be mounted in a standard 19-inch rack
mount cabinet. The following conditions are required for proper installation:
•
Use the mounting hardware recommended by the rack manufacturer and ensure
that the rack is adequate for the application. SonicWALL includes a rack
mounting kit with the SonicWALL SSL-VPN appliance that is compatible with
most computer equipment racks.
•
Four mounting screws, compatible with the rack design, must be used and hand
tightened to ensure secure installation. Select a mounting location where all four
mounting holes line up with those of the mounting bars of the 19-inch rack mount
cabinet.
•
•
Mount in a location away from direct sunlight and sources of heat. A maximum
ambient temperature of 104º F (40º C) is recommended.
Route cables away from power lines, fluorescent lighting fixtures, and sources of
noise such as radios, transmitters, and broadband amplifiers
•
•
Ensure that no water or excessive moisture can enter the unit.
Allow unrestricted airflow around the unit and through the vents on the side of
the unit. A minimum of 1 inch (25.44mm) clearance is recommended.
•
•
Mount the SonicWALL appliances evenly in the rack in order to prevent a
hazardous condition caused by uneven mechanical loading.
Consideration must be given to the connection of the equipment to the supply
circuit and the effect of overloading the circuits has minimal impact on
overcurrent protection and supply wiring. Appropriate consideration of
equipment nameplate ratings must be used when addressing this concern.
•
Reliable grounding of rack-mounted equipment must be maintained. Particular
attention must be given to power supply connections other than direct
connections to the branch circuits such as using power strips.
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Glossary of Networking Terms
ActiveX - A technology that allows the sharing of applications and data across the Web. For
example, Active X allows you to view Microsoft Word and Adobe Acrobat documents
within the Internet Explorer Web browser without downloading the files and launching the
appropriate application. The SonicWALL SSL VPN network client, NetExtender, uses an
ActiveX control when launched or installed from Internet Explorer on Windows. With
Firefox, XPCOM is used, which is similar to ActiveX. On Linux or MacOS systems, Java
is used with NetExtender.
Default Gateway - A device on an internetwork that forwards packets to another network.
DHCP - Dynamic Host Configuration Protocol allocates IP addresses to computers on the
network automatically without assigning a computer a static (fixed) IP address.
DMZ - A network zone segregated from the LAN, typically used for servers accessible from
the Internet. Traffic between the Internet and the DMZ and between the DMZ and the
LAN can be carefully monitored and controlled. DMZ comes from “Demilitarized Zone”.
DNS - Domain Name System, a hierarchical naming system that resolves a domain name
with its associated IP address. A DNS server looks up the name of a computer and finds
the corresponding IP address. This allows users to access hosts using friendly text-based
names instead of IP addresses. These names are called fully qualified domain names
(FQDN).
IP Address - Internet Protocol Address, a thirty-two bit number that identifies a computer or
other resource on the Internet or on any TCP/IP network. The number is usually
expressed as four numbers from 0 to 255 separated by periods, for example,
172.16.31.254.
LAN - A Local Area Network is typically a group of computers located at a single location, and
is commonly based on the Ethernet architecture.
NetExtender - A network client that allows Windows users to connect to a network through
the SonicWALL SSL-VPN 2000. When using NetExtender, users have access to files and
network resources as if they were physically within the network.
Portal - A gateway, usually through the Internet to network resources or services. The
SonicWALL SSL-VPN 2000 provides a Portal as the user interface for remote access to
protected LAN resources such as Web and FTP servers, files shares, and remote
desktops.
PPPoE - The Point to Point Protocol over Ethernet supports the transmission of network
packets over an analog phone line.
Private IP Address - An IP address for a resource in your network that is not known or
published outside the zone (for example LAN) where it is located.
Public IP Address - An IP address for a resource in your network that is published outside
your network to the WAN.
Router - A device that routes data between networks through IP address information in the
header of the IP packet. A router forwards packets to other routers until the packets reach
their destination. The Internet is the largest example of a routed network.
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SSL VPN - Secure Socket Layer Virtual Private Networking. A secured private
communications network usually used within a company, or by several different
companies or organizations, communicating over a public network. SSL technology is
used either for tunneling the entire network stack, or for securing what is essentially a
Web proxy.
Subnet - A portion of a network. Each subnet within a network shares a common network
address and is uniquely identified by a subnetwork number.
Subnet Mask - A 32-bit number used to separate the network and host sections of an IP
address. A subnet mask subdivides an IP network into smaller pieces. An example of a
subnet mask might be 255.255.255.248 for subnet with only eight IP addresses.
TCP/IP - Transmission Control Protocol/Internet Protocol is the basic communication protocol
of the Internet. It supports sending information in packets, and identifies each device with
a unique numeric IP address.
VPN - A Virtual Private Network is a virtual network that encrypts data and sends it privately
over the Internet to protect sensitive information.
WAN - A Wide Area Network is a geographically distributed network composed of multiple
networks joined into a single large network. The Internet is a global WAN.
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SonicWALL Global Support Services
On your appliance, on the Web, and on the phone, we make it easy and fast to find the
information you need to keep your SonicWALL solution, and your network, running
smoothly and efficiently.
Use the Online Help. Every SonicWALL security appliance includes Web-based online
help available from the management interface. Clicking the question mark button on the
top-right corner of every page accesses the context-sensitive help for that page. Once
you’ve established an Internet connection, online help can get you the latest answers to
frequently asked questions. Access to online help requires an Internet connection; fees
may apply.
Visit SonicWALL online. Select your product, service, or operating system from the
drop-down menus. Read the Getting Started Guide and the Administrator Guide
available on the website. Search the SonicWALL Knowledge Base, check for new
downloads, or get help from the SonicWALL user community through the Discussion
Forum. SonicWALL’s support website covers all aspects of support, from basic set-up
and how-to information to more detailed technical notes and FAQs.
Explore training options. To meet your network security educational needs,
SonicWALL offers a comprehensive sales and technical training curriculum. Our self-
paced e*Briefings and instructor-led classes are designed for network administrators and
security experts who need to enhance their knowledge and maximize their investment in
SonicWALL solutions and security applications.
Need more help? Our technical support specialists are available by phone to help you
with basic configuration and troubleshooting. Just call the support center in your region.
1
The first 90 days of support are included with your warranty!
See the following sections for more information:
•
•
•
•
•
•
•
•
•
1. Warranty support and hardware warranty begin on the date of product registration.
Telephone fees may apply for phone assistance. Telephone numbers and hours of
operation vary by geographic region and are subject to change.
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Page 67
Customer Support
SonicWALL offers Web-based and telephone support to customers who have a valid
Warranty or who purchased a Support Contract. Please review our Warranty Support
Policy for product coverage. SonicWALL also offers a full range of consulting services to
meet your needs, from our innovative implementation services to traditional statement of
work-based services. For telephone support, please have the serial number of your
registered hardware solution ready when you call.
For further information, visit:
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Extend Your Support Coverage.
SonicWALL Dynamic Support Services extend the support coverage on your SonicWALL
1
solution beyond the warranty period. Our 8x5 and 24x7 support services include critical
software and firmware updates, expert telephone and Web-based support, Advance
Exchange hardware replacement, and access to electronic self-help tools — all for one
low price.
•
•
•
•
Take advantage of the latest features through software and firmware updates and
upgrades.
Speak with a SonicWALL Technical Support Specialist or contact us via the Web
should you require assistance.
If a replacement unit is required, SonicWALL will provide an Advance Exchange
replacement via next-day air shipment.
SonicWALL security appliances also ship with a one-year hardware warranty that
can be extended up to three years!
To purchase a one-, two-, or three-year Dynamic Support contract, contact your local
SonicWALL reseller or call SonicWALL at
+1 888.557.6642 or +1 408.745.9600.
1. 8:00 am-5:00 pm local time is defined as follows: In North America: 8:00 am-5:00 pm
Mountain Standard Time (MST); In Latin America: 8:00 am-5:00 pm Local Standard Time in
the country where the product is deployed; In Europe, the Middle East and Africa:
9:00 am-6:00 pm GMT +1; In Asia Pacific: 8:00 am-5:00 pm Local Standard Time in the
country where the product is deployed; In Japan: 5:00 pm-2:00 am UTC/GMT.
Support for SonicWALL security services is limited to the subscription and does not include
issues related to the operation of the appliance, firmware or software updates/upgrades, or
hardware replacement.
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Page 69
Knowledge Portal
The Knowledge Portal allows users to search for SonicWALL documents based on the
following types of search tools:
•
•
•
Browse
Search for keywords
Full-text search
For further information, navigate to the Support > Knowledge Portal page at:
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User Forums
The SonicWALL User Forums is a resource that provides users the ability to
communicate and discuss a variety of security and appliance subject matters. In this
forum, the following categories are available for users:
•
•
•
•
•
•
•
•
•
•
•
•
Content Security Manager topics
Continuous Data Protection topics
Email Security topics
Firewall topics
Network Anti-Virus topics
Security Services and Content Filtering topics
SonicWALL GMS and Viewpoint topics
SonicPoint and Wireless topics
SSL VPN topics
NSA 240 / Wireless WAN - 3G Capability topics
VPN Client topics
VPN site-to-site and interoperability topics
For further information, visit:
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Page 71
Training
SonicWALL offers an extensive sales and technical training curriculum for Network
Administrators, Security Experts and SonicWALL Medallion Partners who need to
enhance their knowledge and maximize their investment in SonicWALL Products and
Security Applications. SonicWALL Training provides the following resources for its
customers:
•
•
•
•
•
E-Training
Instructor-Led Training
Custom Training
Technical Certification
Authorized Training Partners
For further information, visit:
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Related Documentation
See the following related documents for more information:
•
•
•
SonicWALL SSL-VPN Administrator’s Guide
SonicWALL SSL-VPN Release Notes
SonicWALL SSL-VPN Feature Modules
•
•
•
•
•
SonicWALL SSL-VPN 3.0 Virtual Assist Feature Module
SonicWALL SSL-VPN 3.0 NetExtender Feature Module
SonicWALL SSL-VPN 3.0 File Shares Applet Feature Module
SonicWALL SSL-VPN 3.0 HTTP(S) Reverse Proxy Feature Module
SonicWALL SSL-VPN 3.0 One Time Password Feature Module
•
•
•
•
•
•
•
•
•
SonicOS Enhanced Administrator’s Guide
SonicOS Enhanced Feature Modules
SonicWALL GMS Administrator’s Guide
SonicWALL ViewPoint Administrator’s Guide
SonicWALL GAV Administrator’s Guide
SonicWALL IPS Administrator’s Guide
SonicWALL Anti-Spyware Administrator’s Guide
SonicWALL CFS Administrator’s Guide
SonicWALL GVC Administrator’s Guide
For further information, visit:
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Page 73
SonicWALL Live Product Demos
The SonicWALL Live Demo Site provides free test drives of SonicWALL security
products and services through interactive live product installations:
•
•
•
•
•
•
•
•
SSL VPN Secure Remote Access
Unified Threat Management Platform
Secure Cellular Wireless
Continuous Data Protection
Content Filtering
Secure Wireless Solutions
Email Security
SonicWALL GMS and ViewPoint
For further information, visit:
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SonicWALL Secure Wireless Network Integrated Solutions Guide
The Official Guide to SonicWALL’s market-leading wireless networking and security
devices. This 512-page book is available in hardcopy. Order the book directly from
Elsevier Publishing at:
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Page 75
SonicWALL Global Technical Assistance Center Contact
Information
Table 2: Global Technical Assistance Contact List
Country
Toll Free Phone Number
Toll Phone Number
Calling from North America (Support available in English)
United States
Canada
+1 888.777.1476
+1 888.777.1476
Calling from Europe, the Middle East and Africa (Support available in English, French,
German, Italian, and Spanish)
Austria
Belgium
Czech Republic
Denmark
Egypt
+43 (0) 820.400.105
+31 (0) 411.617.810
+31 (0) 411.617.810
807.02.652
+31 (0) 411.617.810
Finland
France
Germany
Ireland
800.77.0265
0800.970.019
0800.0003.668
+31 (0) 411.617.812
+31 (0) 411.617.813
+31 (0) 411.617.811
+31 (0) 411.617.814
+31 (0) 411.617.810
+31 (0) 411.617.810
0.411.617.810
Italy
Jordan
Luxembourg
Netherlands
Nigeria
800.909.106
+31 (0) 411.617.810
Norway
800.57.477
Poland
Russia
+31 (0) 411.617.810
+31 (0) 411.617.810
+31 (0) 411.617.810
+31 (0) 411.617.810
+31 (0) 411.617.815
+31 (0) 411.617.810
Saudi Arabia
South Africa
Spain
Switzerland
Sweden
900.811.056
0800.562.221
+020.140.14.25
Turkey
+31 (0) 411.617.810
United Arab Emirates
United Kingdom
All Other Countries
8000.4411.869
0800.0280.488
+31 (0) 411.617.811
+31 (0) 411.617.810
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Calling from Asia Pacific (Support available in English except for Japan where support
is offered in Japanese only)
Australia
Hong Kong
India
Japan
+1 800.35.1642
+1 800.93.0997
000.800.100.3395
+81 (0)3.3457.8971
800.446489
New Zealand
Singapore
+ 800.110.1441
Calling from Latin America (Support available in English)
Brazil
0800.891.4306
Mexico
+1 888.777.1476
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Page 77
SonicWALL SSL-VPN 2000 Regulatory Statement and Safety
Instructions
Regulatory Model/Type
1RK0A-02A
Product Name
SSL-VPN 2000
This regulatory information can also be found in the electronic file,
“SonicWALL_SSL-VPN_Regulatory_Statement.pdf,” located on the SonicWALL
Web site:
FCC Part 15 Class A Notice
NOTE: This equipment was tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy. And if not installed and used in accordance with the instruction
manual, the device may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which
case the user is required to correct the interference at his own expense.
Complies with EN 55022 Class A and CISPR22 Class A.
Caution: Modifying this equipment or using this equipment for purposes not shown in
this manual without the written consent of SonicWALL, Inc. could void the user’s
authority to operate this equipment.
BMSI Statement
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VCCI Statement
Canadian Radio Frequency Emissions Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à toutes la norme NMB-003 du
Canada.
CISPR 22 (En 55022) Class A
Warning: This is a class A product. In a domestic environment, this product may cause
radio interference in which case the user may be required to take adequate measures.
Declaration of Conformity
Application of council Directive
Directive 89/336/EEC (EMC) and
72/23/EEC (LVD)
Standards to which conformity is
declared
EN 55022 (1998) Class A
EN 55024 (1998)
EN 61000-3-2 (1995) + A1, A2, A14
EN 61000-3-3 (1994)
EN 60950 (1992) + A1, A2, A4, A11
National Deviations: AT, AU, BE,
CH, CN, CZ, DE, DK, FI, FR, GB,
GR, HU, IE, IL, IN, IT, JP, KR, NL,
NO, PL, SE, SG, SI
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Regulatory Information for Korea
All products with country code “” (blank) and “A” are made in the USA.
All products with country code “B” are made in China.
All products with country code “C” or “D” are made in Taiwan R.O.C.
Lithium Battery Warning
The Lithium Battery used in the SonicWALL Internet security appliance may not be
replaced by the user. The SonicWALL must be returned to a SonicWALL authorized
service center for replacement with the same or equivalent type recommended by the
manufacturer. If, for any reason, the battery or SonicWALL Internet security appliance
must be disposed of, do so following the battery manufacturer's instructions.
Cable Connections
All Ethernet and RS232 (Console) cables are designed for intra-building connection to
other equipment. Do not connect these ports directly to communication wiring or other
wiring that exits the building where the SonicWALL is located.
Mounting the SonicWALL SSL-VPN 2000
Page 80 Declaration of Conformity
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Copyright Notice
© 2008 SonicWALL, Inc.
All rights reserved.
Under the copyright laws, this manual or the software described within, can not be
copied, in whole or part, without the written consent of the manufacturer, except in the
normal use of the software to make a backup copy. The same proprietary and copyright
notices must be affixed to any permitted copies as were affixed to the original. This
exception does not allow copies to be made for others, whether or not sold, but all of the
material purchased (with all backup copies) can be sold, given, or loaned to another
person. Under the law, copying includes translating into another language or format.
Specifications and descriptions subject to change without notice.
Trademarks
SonicWALL is a registered trademark of SonicWALL, Inc.
Microsoft Windows Vista, Windows XP, Windows 2000, Windows NT, Windows Server
2003, Internet Explorer, and Active Directory are trademarks or registered trademarks of
Microsoft Corporation.
Netscape is a registered trademark of Netscape Communications Corporation in the U.S.
and other countries. Netscape Navigator and Netscape Communicator are also
trademarks of Netscape Communications Corporation and may be registered outside the
U.S.
Adobe, Acrobat, and Acrobat Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the U.S. and/or other countries.
Firefox is a trademark of the Mozilla Foundation.
Other product and company names mentioned herein may be trademarks and/or
registered trademarks of their respective companies and are the sole property of their
respective manufacturers.
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Page 81
Notes
Page 82 Declaration of Conformity
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Notes
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Page 83
Notes
Page 84 Declaration of Conformity
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SonicWALL, Inc.
1143 Borregas Avenue
Sunnyvale CA 94089-1306
T +1 408.745.9600
F +1 408.745.9300
PN: 232-001458-50 Rev A
©2008 SonicWALL, Inc. is a registered trademark of SonicWALL, Inc. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
Spec ations and descriptio ns subject to change withou t notice.
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