MODEL
UX-21/UX-41/UX-61
FO-11/FO-51/FO-71/GQ-56
FACSIMILE
OPERATION MANUAL
1. Installation
2. Sending Faxes
3. Receiving Faxes
4. Making Copies
5. Making Telephone Calls
6. Answering Machine Connection
7. Special Functions
8. Printing Lists
9. Maintenance
10. Troubleshooting
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Introduction
Welcome, and thank you for
choosing a Sharp facsimile!
The features and
specifications of your new
Sharp fax are shown below.
Automatic dialling
Fax paper
Rapid Key Dialling: 5 numbers
Speed Dialling: 35 numbers
Initial starter roll (included with machine):
10 m
Replacement roll (not included):
FO-20PR 30 m (12.7 mm core)
Paper cutting method
UX-21/UX-41/FO-11/FO-51: Tear off by hand
UX-61/FO-71/GQ-56: Automatic cutter
Memory size*
448 KB (approx. 17 average pages)
(UX-41/61 FO-51/71 GQ-56
Only)
Modem speed
9,600 bps with automatic fallback to lower
speeds.
Transmission time*
Resolution
Approx. 15 seconds
Horizontal: 8 pels/mm
Vertical:
Standard: 3.85 lines/mm
Fine /Halftone: 7.7 lines/mm
Super fine: 15.4 lines/mm
5 pages max. (A4, 80 g/m2 paper)
Automatic document
feeder
Recording system
Thermal recording
64 levels
Halftone (grayscale)
Compression scheme
MR, MH, H2
*Based on Sharp Standard No.1 Chart at standard resolution is Sharp special mode,
excluding time for protocol signals (i.e., ITU-T phase C time only).
1
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Display
16-digit LCD display
Applicable telephone line Public switched telephone network
Compatibility
ITU-T (CCITT) G3 mode
Input document size
Automatic feeding:
Width: 148 to 210 mm
Length: 140 to 297 mm
Manual feeding:
Width: 148 to 210 mm
Length: 140 to 600 mm
Effective scanning width 210 mm max.
Effective printing width
Contrast control
210 mm max.
Automatic/Dark selectable
Reception modes
TEL/FAX, TEL, FAX, A.M. (Note: A.M. mode
is for connecting an answering machine)
Copy function
Yes
Telephone function
Power requirements
Operating temperature
Humidity
Yes (cannot be used if power fails)
220 - 240 V AC, 50/60 Hz
5 - 35°C
30 - 85% RH
Power consumption
Standby: 4.0 W
Maximum: 115 W
Dimensions
Width: 304 mm
Depth: 236mm
Height: 122 mm
Weight
Approx. 2.6 kg
As a part of our policy of continuous improvement, SHARP reserves the right to make design
and specification changes for product improvement without prior notice. The performance
specification figures indicated are nominal values of production units. There may be some
deviations from these values in individual units.
2
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Important safety information
Do not disassemble this machine or attempt any procedures not described in this manual.
Refer all servicing to qualified service personnel.
Do not install or use the machine near water, or when you are wet. For example, do not use the
machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a
swimming pool. Take care not to spill any liquids on the machine.
Unplug the machine from the telephone socket and then the power outlet and consult a
qualified service representative if any of the following situations occur:
- Liquid has been spilled into the machine or the machine has been
exposed to rain or water.
- The machine produces odors, smoke, or unusual noises.
- The power cord is frayed or damaged.
- The machine has been dropped or the housing damaged.
Do not allow anything to rest on the power cord, and do not install the machine where people
may walk on the power cord.
This machine must only be connected to a 220 - 240 V, 50/60 Hz, earthed (3-prong) outlet.
Connecting it to any other kind of outlet will damage the machine and invalidate the warranty.
Never insert objects of any kind into slots or openings on the machine. This could create a risk
of fire or electric shock. If an object falls into the machine that you cannot remove, unplug the
machine and consult a qualified service representative.
Do not place this machine on an unstable cart, stand or table. The machine could be seriously
damaged if it falls.
Never install telephone wiring during a lightning storm.
Never install telephone sockets in wet locations unless the socket is specifically designed for
wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be
a remote risk of electric shock from lightning.
Do not use a telephone to report a gas leak in the vicinity of the leak.
The power outlet must be installed near the equipment and must be easily accessible.
3
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Table of Contents
A Look at the Operation Panel
6
8
1. Installation
Unpacking Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Loading the Thermal Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . 16
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2. Sending Faxes
23
Transmittable Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting the Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . . 26
Sending a Fax by Normal Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Sending a Fax by Automatic Dialling . . . . . . . . . . . . . . . . . . . . . . . . 29
3. Receiving Faxes
38
Using TEL/FAX Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using A.M. Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using TEL Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Optional Reception Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4. Making Copies
45
46
5. Making Telephone Calls
4
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Table of Contents
6. Answering Machine Connection
48
Connecting an Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the Answering Machine Connection . . . . . . . . . . . . . . . . . . . . 49
Optional A.M. Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
7. Special Functions
54
Caller ID (Requires Subscription to Service) . . . . . . . . . . . . . . . . . . 54
Blocking Reception of Unwanted Faxes . . . . . . . . . . . . . . . . . . . . . . 59
Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . . 60
8. Printing Lists
9. Maintenance
62
65
67
10. Troubleshooting
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Quick Reference Guide
Index
77
78
5
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A Look at the Operation Panel
2
1
3
4
5
6
7
TEL
FAX
TEL/FAX A.M.
SPEED
DIAL
ABC
JKL
DEF
2
B
1
2
5
8
3
MNO
C
GHI
D
VOLUME
REDIAL
A
POLL
E/
4
6
STOP
HOLD/
SEARCH
PQRS
WXYZ
TUV
FUNCTION
7
9
RESOLUTION/
COPY/
RECEPTION MODE
SPEAKER
START
HELP
0
10
12
8
9
13 14
11
Rapid Dial keys
Press one of these keys to dial a fax number automatically.
1
2
Display
Displays messages to help you operate the machine.
FUNCTION key
Press this key to select various special functions.
3
4
VOLUME key
SPEAKER
Press this key to adjust the volume of the speaker when
pressed, or the volume of the ringer at all other times.
has been
Number keys
5
6
7
Use these keys to dial numbers, and enter numbers and letters when storing
auto-dial numbers.
SPEED DIAL key
Press this key to dial a fax or voice number using an abbreviated 2-digit
Speed Dial number.
REDIAL key
Press this key to automatically redial the last number dialed.
6
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8
START key
Press this key to begin transmission when using Speed Dialling, Direct
Keypad Dialling, or Normal Dialling.
STOP key
9
Press this key to cancel an operation before it is completed.
COPY/HELP key
10
When a document is in the feeder, press this key to make a copy. At any other
time, press this key to print out the Help List, a quick reference guide to the
operation of your fax machine.
RESOLUTION / RECEPTION MODE key
11
12
When a document is in the feeder, press this key to adjust the resolution for
faxing or copying. At any other time, press this key to select the reception
mode (an arrow in the display will point to the currently selected reception
mode).
SPEAKER key
Press this key to listen to the line and fax tones through the speaker when
faxing a document.
Note: This is not a speakerphone. You must pick up the handset to talk with
the other party.
HOLD/SEARCH key
Press this key to search for an auto-dial number, or, during a phone
conversation, press this key to put the other party on hold.
13
14
Panel release
Grasp this finger hold and pull toward you to open the operation panel.
7
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1. Installation
Unpacking Checklist
If any are missing,
contact your
dealer or retailer.
Beforesetting up,
make sure you
have all of the
following items.
Handset
cord
Operation
manual
Original document
Handset
support
Fax paper
(Sample roll)
Telephone
line cord
Paper roll
shims
Paper shaft
Points to keep in mind when setting up
Do not place the
machine near
heaters or air
conditioners.
Do not place the
machine in direct
sunlight.
Keep dust away from Keep the area
the machine.
around the
machine clear.
About condensation
If the machine is moved from a cold to a warm place, it is possible that
condensation may form on the scanning glass, preventing proper scanning of
documents for transmission. To remove the condensation, turn on the power
and wait approximately two hours before using the machine.
8
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Connections
Connections
Connecting the handset
Connect the handset as shown and place it on the handset rest.
♦ The ends of the handset cord are identical, so they will go into either
socket.
Make sure the handset
cord goes into the
socket marked with a
handset symbol on the
side of the machine!
Use the handset to make ordinary
phone calls, or to transmit and receive
faxes manually.
Removing the packing paper
1 Grasp the finger hold and open the
operation panel.
2
Flip up the front paper guide .
UX-21
UX-61
FO-71
GQ-56
Note: Do not
peel off or
bend this
UX-41
FO-11
FO-51
strip of film.
9
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3 Remove the packing paper.
UX-61
FO-71
GQ-56
UX-21
UX-41
FO-11
FO-51
4 Flip down the front paper guide and then close the operation panel.
UX-21
UX-41
FO-11
FO-51
UX-61
FO-71
GQ-56
Connecting the power cord
Plug the power cord into a 220 - 240 V, 50/60 Hz, earthed AC (3-prong) outlet.
♦ When disconnecting the fax, unplug the telephone line cord before
unplugging the power cord.
♦ Caution:
Do not plug the power cord into any other kind of outlet. This will damage
the machine and is not covered under the warranty.
The machine does not have a
power on/off switch, so the
power is turned on and off by
simply plugging in or
unplugging the power cord.
10
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Connections
Connecting the telephone line cord
Insert one end of the line cord into the socket on the back of the machine
marked TEL. LINE. Insert the other end into a wall telephone socket.
Dial mode:
The fax machine is set for tone
dialling. If you are on a pulse dial
line, you must set the fax
machine for pulse dialling. Press
the keys on the operation panel
as follows:
TEL.
SET
TEL.
LINE
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
DIAL MODE
2 Press
4 times.
3 Select the dial mode:
TONE:
PULSE:
1
2
STOP
4 Press
to exit.
Comments:
♦ The fax machine is not designed for use on a line which has call waiting,
call forwarding, or certain other special services offered by your telephone
company. If you attempt to use the fax machine in conjunction with any of
these services, you may experience errors during transmission and
reception of facsimile messages.
♦ The fax machine is not compatible with digital telephone systems.
♦ If your area experiences a high incidence of lightning or power surges, we
recommend that you install surge protectors for the power and telephone
lines. Surge protectors can be purchased from your dealer or at most
telephone specialty stores.
11
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Connections
Moving your fax and reconnecting
If it is necessary to move your fax to a new location, first disconnect the
telephone line cord before disconnecting the power cord. When reconnecting,
it is necessary to connect the power cord before connecting the telephone line
cord.
Attaching the original document support
Attach the original document support as shown below.
Extension phone (optional)
If desired, you can connect an extension phone to the TEL. SET socket on the
fax.
♦ To connect an answering machine to your fax, see page 48.
1 Remove the seal covering the TEL. SET
socket.
2 Connect the extension phone line to
the TEL. SET socket.
TEL.
SET
TEL.
LINE
12
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Loading the Thermal Paper
Loading the Thermal Paper
The fax machine’s print
head creates text and
images by applying heat
to the thermal paper.
Your fax machine prints
incoming faxes on a
special kind of paper
called thermal paper.
1 Grasp the finger hold as shown and
pull up to open the operation panel.
2 Flip up the front paper guide.
UX-61
FO-71
GQ-56
UX-21
UX-41
FO-11
FO-51
Press the knob to
make sure the front
side of the metal
guide is down.
3 If you are loading paper that is 210 mm
in width, place the paper roll shims on
each side of the paper compartment.
(Note that Sharp recommended paper,
including the initial roll, is 216 mm in
width.)
• The ribbed side of the shims should
face in (toward each other).
13
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Loading the Thermal Paper
4 Unwrap the roll of thermal paper and
insert the paper shaft.
5 Place the roll of thermal paper in the
YES
NO!
compartment, making sure the ends of
the paper shaft fit into the notches on
each side of the compartment.
• Important: The roll must be placed so
that the leading edge of the paper
unrolls as shown. (The paper is only
coated on one side for printing. If the roll
is placed backwards, the paper will
come out blank after printing.)
6 Insert the leading edge of the paper
into the slot as shown. Continue to
push the paper through the slot until it
comes out the opening in the front of
the machine.
7 Make sure the paper comes out
straight, and then flip down the paper
guide.
UX-21
UX-41
FO-11
FO-51
14
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Loading the Thermal Paper
UX-61
FO-71
GQ-56
8 Close the operation panel, making sure
it clicks into place.
• UX-21/UX-41/FO-11/FO-51: A short
length of the paper will feed out. Grasp
the paper by the edge and pull upward
to tear it off.
Click
• UX-61/FO-71/GQ-56: A short length of
the paper will be cut off.
Replacing the thermal paper
When the paper runs out, OUT OF PAPER will appear in the display. Reception and
copying will no longer be possible. To replace the paper, first take out the old roll,
then load the new roll as described above.
To assure a long life for your fax and obtain the best reproduction quality, we
recommend that you use the following Sharp thermal paper, which is available from
your dealer or retailer:
FO-20PR THERMAL PAPER (30 m roll)
The use of any other paper may result in poor copy quality and excessive build-up
of residue on the head.
Handling thermal paper
Do not unpack the paper until you are ready to use it. It may become discoloured if:
♦It is stored at high humidity or high temperature.
♦It is exposed to direct sunlight.
♦It comes in contact with glue, thinner, or a freshly copied blueprint.
♦A rubber eraser or adhesive tape is used on it, or it is scratched.
15
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Entering Your Name and Fax Number
Entering Your Name and Fax Number
Before you can begin
sending faxes, you must
enter your name and fax
(telephone) number. You
also need to set the date
and time.
Once you enter this
information, it will
automatically appear
at the top of each fax
page you send.
TEL FAX
TEL/FAX A.M.
SPEED
DIAL
ABC
JKL
DEF
1
2
5
8
0
3
6
9
C
3
D
GHI
MNO
B
VOLUME
FUNCTION
E/POLL
REDIAL
A
4
STOP
HOLD/
SEARCH
PQRS
WXYZ
TUV
STOP
7
RESOLUTION/
COPY/
HELP
RECEPTION MODE
START
SPEAKER
FUNCTION
START
Display:
FUNCTION
1 Press
once and
once.
3
ENTRY MODE
2 Press
twice.
once.
OWN NUMBER SET
ENTER FAX #
START
3 Press
4 Enter your fax number by pressing the number keys (max. 20 digits).
• To insert a space between digits, press
. To enter a “+”, press
.
SPEED
DIAL
• To clear a mistake, press
.
16
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Entering Your Name and Fax Number
START
5 Press
to enter the fax number in memory.
6 Enter your name by pressing number keys for each letter as shown in
the chart below. Up to 24 characters can be entered.
SPEAKER
Example: SHARP = 77777 444 22 7777
77
SPACE =
A =
J =
T =
K =
U =
V =
W =
X =
Y =
Z =
B =
L =
M =
N =
O =
P =
Q =
R =
S =
C =
D =
E =
F =
G =
H =
I =
SPEAKER
♦ To enter two letters in succession that require the same key, press
HOLD/
SPEAKER
SEARCH
after entering the first letter. (
moves the cursor backward. )
moves the cursor forward, and
SPEED
DIAL
♦ To clear a mistake, press
.
♦ To change case, press REDIAL . To enter one of the following symbols, press
or
repeatedly: . / ! " # $ % & ’ ( ) + + , - : ; < = > ? @ [ ¥ ] ^ _ ' { | }
) (
START
DATE & TIME SET
7 Press
STOP
8 Press
to return to the date and time display.
17
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Setting the Date and Time
Setting the Date and Time
The date and time appear
in the display and are
printed at the top of every
page you fax. Set the date
and time as shown below.
TEL FAX
TEL/FAX A.M.
SPEED
DIAL
ABC
JKL
DEF
1
2
5
8
0
3
6
9
3
C
D
GHI
MNO
B
VOLUME
FUNCTION
E/POLL
REDIAL
A
4
STOP
STOP
HOLD/
SEARCH
PQRS
WXYZ
TUV
7
RESOLUTION/
COPY/
HELP
RECEPTION MODE
START
SPEAKER
FUNCTION
START
Display:
FUNCTION
1 Press
once and
once.
3
ENTRY MODE
2 Press
3 times.
DATE & TIME SET
The currently set date
appears (example):
START
3 Press
once.
DATE 15-08-2002
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Setting the Date and Time
4 Enter a two-digit number for the day (“01” to “31”).
th
DATE 05-08-2002
Example: the 5
0
5
SPEED
DIAL
• To correct a mistake, press
to move the cursor back to the mistake
and then enter the correct number.
5 Enter a two-digit number for the month (“01” for January, “02” for
February, “12” for December, etc.).
Example: January
DATE 05-01-2002
0
1
The currently set time
appears (example):
6 Enter the year (four digits).
Example: 2002
TIME 12:19
2
0
0
2
7 Enter a two-digit number for the hour (“00” to “23”) and a two-digit
number for the minute (“00” to “59”).
05-JAN 09:25
Example: 9:25
0
9
2
5
START
STORE JUNK #
8 Press
to start the clock.
STOP
9 Press
to return to the date and time display.
19
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Setting the Reception Mode
Setting the Reception Mode
Your fax has four modes for receiving incoming faxes:
TEL mode:
This mode is the most convenient for receiving phone calls. Faxes can also be
received; however, all calls must first be answered by picking up the fax's
handset or an extension phone connected to the same line.
FAX mode:
Select this mode when you only want to receive faxes on your line. The fax
machine will automatically answer all calls and receive incoming faxes.
TEL/FAX mode:
This mode is convenient for receiving both faxes and voice calls. When a call
comes in, the fax will detect whether it is a voice call (including manually
dialled faxes), or an automatically dialled fax. If it is a voice call, the fax will
make a special ringing sound to alert you to answer. If it is an automatically
dialled fax, reception will begin automatically.
A.M. mode:
Use this mode only if you have connected an answering machine to the fax
(see Chapter 6). Select this mode when you go out to receive voice messages
in your answering machine and faxes on your fax machine.
Setting the reception mode
Make sure a document is not loaded in the document feeder, and then
RESOLUTION/
RECEPTION MODE
press
until the arrow in the display points to the desired mode.
TEL FAX
05 NOV 10:30
TEL FAX
TEL/FAX A.M.
TEL/FAX A.M.
SPEED
ABC
JKL
DEF
DIAL
1
2
5
8
0
3
6
9
TEL FAX
C
GHI
MNO
B
D
VOLUME
FUNCTION
E/POLL
REDIAL
A
4
STOP
HOLD/
SEARCH
05 NOV 10:30
PQRS
WXYZ
TUV
RESOLUTION/
7
TEL/FAX A.M.
RESOLUTION/
RECEPTION MODE
COPY/
HELP
RECEPTION MODE
SPEAKER
START
TEL FAX
05 NOV 10:30
TEL/FAX A.M.
RESOLUTION/
RECEPTION MODE
TEL FAX
05 NOV 10:30
TEL/FAX A.M.
For more information on receiving faxes in FAX, TEL, and TEL/FAX modes,
see Chapter 3, Receiving Faxes (page 38). For more information on using
A.M. mode, see Chapter 6.
20
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Volume Adjustment
Volume Adjustment
VOLUME
You can adjust the volume of the speaker and ringer using
.
VOLUME
TEL FAX
TEL/FAX A.M.
SPEED
ABC
JKL
DEF
DIAL
1
2
5
8
0
3
6
9
C
D
GHI
MNO
B
VOLUME
FUNCTION
E/POLL
REDIAL
A
4
STOP
HOLD/
SEARCH
PQRS
WXYZ
TUV
7
RESOLUTION/
COPY/
HELP
RECEPTION MODE
START
SPEAKER
Speaker
SPEAKER
VOLUME
1 Press
Display:
2 Press
one or more times to
SPEAKER: MIDDLE
SPEAKER: HIGH
SPEAKER: LOW
select the desired level.
SPEAKER
• Press
again to turn off the
speaker.
21
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Volume Adjustment
Ringer
Display:
VOLUME
1 Press
to select the desired
RINGER: LOW
volume.
SPEAKER
(Make sure
has not been
RINGER: MIDDLE
RINGER: HIGH
pressed and the handset is not lifted.)
• The ringer will ring once at the selected
level, then the date and time will
reappear in the display.
RINGER: OFF OK ?
2 If you selected RINGER: OFF OK ?,
START
press
.
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2. Sending Faxes
Transmittable Documents
Size and weight
The size and weight of documents that you can load in the document feeder
depend on whether you load one page at a time or several pages at once.
Loading one page at a time:
Loading up to 5 pages at once:
Minimum size
Maximum size
Minimum size
Maximum size
210 mm
210 mm
148 mm
148 mm
140 mm
140 mm
297 mm
600 mm
Minimum weight Maximum weight
Minimum weight Maximum weight
52 g/m²
52 g/m²
80 g/m²
157 g/m²
Note: Letters or graphics on the edges of a document will not be scanned.
Letters in the
shaded area will
not be scanned.
5 mm
5 mm
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Loading the Document
Other restrictions
♦ The scanner cannot recognise yellow, greenish yellow, or light blue ink.
♦ Ink, glue, and correcting fluid on documents must be dry before they pass
through the document feeder.
♦ All clips, staples, and pins must be removed from documents before loading
in the feeder. If these are not removed, they may damage the machine.
♦ Documents which are patched, taped, torn, smaller than the minimum size,
carbon backed, easily smudged, or have a slippery coated surface should
be photocopied, and the copy loaded in the feeder.
Loading the Document
Up to 5 pages can be placed in the feeder at one time. The pages will
automatically feed into the machine starting from the bottom page.
♦ If you need to send or copy more than 5 pages, place the additional pages
gently and carefully in the feeder just before the last page is scanned. Do
not try to force them in, as this may cause double-feeding or jamming.
♦ If your document consists of several large or thick pages which must be
loaded one at a time, insert each page into the feeder as the previous page
is being scanned. Insert gently to prevent double-feeding.
1 Adjust the document guides to the
width of your document.
2 Insert the document face down in the
document feeder. The top edge of the
document should enter the feeder first.
• READY TO SEND will appear in the
display.
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Loading the Document
3 Adjust the resolution and/or contrast settings as explained in
Resolution and Contrast below, then dial the receiving machine as
explained on page 28.
Removing a document from the feeder
If you need to remove
a document from the
feeder, open the
operation panel.
Important!
Do not try to remove a document without first releasing it as explained below. This
may damage the feeder mechanism.
1 Grasp the finger hold and pull up to
open the operation panel.
2 Remove the document.
• If you can not remove the document,
see Clearing a jammed document on
page 74.
3 Close the operation panel.
• Press down on both front corners of the
panel to make sure it clicks into place.
25
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Adjusting the Resolution and Contrast
Adjusting the Resolution and Contrast
If desired, you can adjust the resolution and contrast before sending a
document.
The default resolution
setting is STANDARD
and the default contrast
setting is AUTO.
You must adjust the
settings each time
you don’t want to use
the default settings.
Note: The resolution and contrast settings are only effective for sending a
document. They are not effective for receiving a document.
Resolution settings
STANDARD
Use STANDARD for ordinary documents. This
setting gives you the fastest and most
economical transmission.
FINE
Use FINE for documents containing small letters
or fine drawings.
SUPER FINE
HALF TONE
Use SUPER FINE for documents containing
very small letters or very fine drawings.
Use HALF TONE for photographs and
illustrations. The original will be reproduced in
64 shades of gray.
Contrast settings
AUTO
DARK
Use AUTO for normal documents.
Use DARK for faint documents.
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Adjusting the Resolution and Contrast
1 Load the document(s).
• The document must be loaded before
the resolution and contrast can be
adjusted.
Display:
STANDARD :AUTO
RESOLUTION/
RECEPTION MODE
2 Press
one or more times until
the desired resolution and contrast
settings appear in the display.
FINE
:AUTO
• The first time you move through the list
of resolution settings, the contrast
setting AUTO will appear next to each
resolution setting. The second time you
move through the list, the contrast
setting DARK will appear.
SUPER FINE :AUTO
HALF TONE :AUTO
STANDARD :DARK
HALF TONE :DARK
Note: In order to transmit in SUPER FINE resolution, the receiving fax machine
must also have that resolution. If it doesn’t, your machine will automatically step
down to the next best available setting.
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Sending a Fax by Normal Dialling
Sending a Fax by Normal Dialling
With Normal Dialling, you pick up the handset (or press SPEAKER ) and dial by
pressing the number keys.
♦ If a person answers, you can talk with them through the handset before
sending the fax. (If you pressed SPEAKER , you must pick up the handset to
talk.)
♦ Normal Dialling allows you to listen to the line and make sure the other fax
machine is responding.
1 Load the document(s).
RESOLUTION/
RECEPTION MODE
• If desired, press
to set the
resolution and/or contrast.
READY TO SEND
SPEAKER
SPEAKER
2 Pick up the handset or press
.
Listen for the dial tone.
or
ABC
DEF
1
4
2
5
8
0
3
6
3 Dial the number of the receiving
GHI
JKL
TUV
MNO
machine by pressing the number keys.
WXYZ
PQRS
7
9
4 Wait for the connection. Depending on the setting of the receiving
machine, you will either hear a fax tone or the other person will answer.
• If the other party answers, ask them to press their Start key (if you pressed
SPEAKER , pick up the handset to speak with them). This causes the receiving
machine to issue a fax tone.
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Sending a Fax by Automatic Dialling
START
5 When you hear the fax tone, press
. Replace the handset if you
used it.
• When transmission is completed, the fax will beep once.
Sending a Fax by Automatic Dialling
You can dial a fax or telephone number by simply pressing a Rapid Key, or by
SPEED
DIAL
pressing the
and entering a two-digit number.
♦ To use Automatic Dialling, you must first store the full fax or telephone
number in your fax machine
♦ When you store a fax or telephone number, you select a two-digit Speed
Dial number for it. 40 Speed Dial numbers are available.
Speed Dial numbers
A
01 through 05 are for
Rapid Key (one-touch)
Dialling.
SPEED
DIAL
Speed Dial numbers
START
06 through 40 are for
dialling with the
6
0
SPEED DIAL key.
SPEED
DIAL
Rapid Keys
TEL FAX
TEL/FAX A.M.
SPEED
DIAL
ABC
DEF
1
2
5
8
0
3
C
GHI
JKL
TUV
MNO
B
D
VOLUME
E/POLL
REDIAL
A
4
6
9
STOP
HOLD/
PQRS
WXYZ
FUNCTION
SEARCH
7
RESOLUTION/
COPY/
HELP
START
RECEPTION MODE
SPEAKER
29
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Sending a Fax by Automatic Dialling
Storing fax and phone numbers for automatic dialling
Display:
FUNCTION
1 Press
once and
once.
3
ENTRY MODE
2 Press
once.
FAX/TEL # MODE
3 Press
to select SET.
1
4 Enter a two-digit Speed Dial number by pressing the number keys (01 to
05 for Rapid Key Dialling, 06 to 40 for Speed Dialling).
(Example)
0
1
5 Enter the fax or voice number by pressing the number keys. Up to 32
digits can be entered. (Note: A space cannot be entered.)
SPEED
DIAL
• To clear a mistake, press
.
• If a pause is required between any of the digits to access a special service
or an outside line, press REDIAL . The pause appears as a hyphen (two
seconds per pause (South Africa: 4 seconds per pause)). Several pauses
can be entered in a row.
START
6 Press
30
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Sending a Fax by Automatic Dialling
7 Enter a name by pressing number keys for each letter as shown in the
chart below. Up to 10 characters can be entered. (If you do not wish to
enter a name, go directly to Step 8.)
SPEAKER
♦ Example: SHARP = 77777 444 22 7777
77
SPACE =
J =
T =
A =
K =
U =
B =
L =
M =
N =
O =
P =
Q =
R =
S =
V =
W =
X =
Y =
Z =
C =
D =
E =
F =
G =
H =
I =
SPEAKER
♦ To enter two letters in succession that require the same key, press
after entering the first letter.
♦ To change case, press REDIAL . To enter one of the following symbols, press
or
repeatedly: . / ! " # $ % & ’ ( ) + + , - : ; < = > ? @ [ ¥ ] ^ _ ' { | }
) (
START
8 Press
STOP
9 Return to Step 4 to store another number, or press
to return to
the date and time display.
Making changes
To make changes in a number previously stored, repeat the programming
procedure. Select the Rapid Key or Speed Dial number for which you want to
make changes in Step 4, and then change the number and/or name when
they appear in the display in Steps 5 and 7.
Note: The fax machine uses a lithium battery to keep automatic dialling numbers
and other programmed information in memory when the power is turned off.
Battery power is consumed primarily when the power is off. With the power kept
continuously off, the life of the battery is about 5 years. If the battery dies, have
your dealer or retailer replace it. Do not try to replace it yourself.
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Sending a Fax by Automatic Dialling
Clearing auto-dial numbers
If you need to clear a number, follow these steps:
Display:
FUNCTION
1 Press
once and
once.
3
ENTRY MODE
2 Press
once.
3 Press
to select CLEAR.
2
4 Enter the Speed Dial number that you want to clear by pressing the
number keys.
START
5 Press
STOP
6 Return to Step 4 to clear another number, or press
to return to the
date and time display.
Chain Dialling for area and access codes
You can also store an area code or access code in a Rapid Key or Speed Dial
number. To use this number to dial, see Chain Dialling in Chapter 5, Making
Telephone Calls.
Note: An area code or access code stored in a Rapid Key or Speed Dial
SPEAKER
number can only be used if the handset is lifted or the
before dialling.
key is pressed
32
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Sending a Fax by Automatic Dialling
Sending a fax by Rapid Key Dialling
If the number you want to dial has been stored for Automatic Dialling as a
Speed Dial number from 01 to 05, you can dial it by pressing the
corresponding Rapid Key.
1 If you are sending a fax, load the
document(s).
RESOLUTION/
RECEPTION MODE
• If desired, press
to set the
resolution and/or contrast.
READY TO SEND
2 Press the Rapid Key for the desired Speed Dial number as follows:
Speed Dial 01: Rapid Key A
Speed Dial 02: Rapid Key B
Speed Dial 03: Rapid Key C
Speed Dial 04: Rapid Key D
Speed Dial 05: Rapid Key E
A
Example:
To dial Speed Dial
number 01, press
Rapid Key A.
• The name of the receiving party will appear in the display. If no name was
stored, the fax number will appear. (If the name or number is incorrect,
STOP
press
.)
• The document will be automatically transmitted once the connection is
established.
33
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Sending a Fax by Automatic Dialling
Sending a fax by Speed Dialling
Speed Dialling can be used to dial any number that has been stored for
Automatic Dialling.
1 Load the document(s).
RESOLUTION/
RECEPTION MODE
• If desired, press
to set the
resolution and/or contrast.
READY TO SEND
SPEED
DIAL
2 Press
and then enter the Speed Dial number by pressing the
numeric keys.
SPEED
DIAL
0
8
• To enter numbers 1 through 9, first
enter 0 and then the number.
(Example)
START
3 Check the display. If the name or number shown is correct, press
.
STOP
(If not, press
and then repeat Step 2.)
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Sending a Fax by Automatic Dialling
Sending a fax by Direct Keypad Dialling
START
You can also enter a full number with the number keys and then press
to begin dialling. You can use this method to dial a full number when you don't
need to speak to the other party before faxing.
1 Load the document(s).
RESOLUTION/
RECEPTION MODE
• If desired, press
to set the
resolution and/or contrast.
READY TO SEND
2 Enter the number of the receiving machine by pressing the number
keys.
• If a pause is required between any of the digits to access a special service
or an outside line, press REDIAL . The pause will appear as a hyphen (two
seconds per pause (South Africa: 4 seconds per pause)). Several pauses
can be entered in a row.
3 Check the display. If the number of the receiving machine shown is
START
correct, press
.
STOP
• If the number is not correct, press
to backspace and clear one digit
at a time, and then re-enter the correct digit(s).
35
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Searching for an auto-dial number
If you don’t remember the Rapid Key or Speed Dial number in which you have
programmed a particular fax number, you can search for the number by following
the steps below. Once you have found the number, you can dial and transmit the
loaded document by simply pressing START
.
1 Load the document(s).
RESOLUTION/
RECEPTION MODE
• If desired, press
to set the
resolution and/or contrast.
READY TO SEND
HOLD/
SEARCH
2 Press
and then
.
1
3 Enter the first letter of the stored name by pressing the appropriate
number key (the key below the marked letter) one or more times until the
letter appears in the display. If the name begins with a special character
or number, press
.
1
• If you don’t remember the first letter, go to Step 4 (you will scroll through the
list from the beginning).
• If a name wasn’t stored for the number, press
numbers, not names, to appear when you scroll.
. This will cause
0
4 Press
or
to scroll through the names (numbers if you pressed
0). Stop when the desired name appears in the display.
START
5 Press
. The document will be automatically transmitted once the
connection is established.
36
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Sending a Fax by Automatic Dialling
Using the REDIAL key
REDIAL
You can press
to redial the last number dialed. To send a document,
START
press
when you hear the fax tone after the connection is made. Note
REDIAL
that the speaker is automatically activated when you press
.
Automatic redialling
If you use automatic dialling (including Direct Keypad Dialling) to send a fax
and the line is busy, the fax machine will automatically redial the number. The
fax machine will make 2 redial attempts at an interval of 5 minutes. To stop
STOP
automatic redialling, press
.
37
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3. Receiving Faxes
Using TEL/FAX Mode
To select TEL/FAX mode, press
RESOLUTION/
RECEPTION MODE
until the arrow in the
display points to TEL/FAX.
RESOLUTION/
RECEPTION MODE
TEL FAX
TEL/FAX A.M.
When the reception mode is set to TEL/FAX, your fax machine automatically
answers all calls on two rings. After answering, your fax monitors the line for
about five seconds to see if a fax tone is being sent.
♦ If your fax machine detects a fax tone (this means that the call is an
automatically dialled fax), it will automatically begin reception of the
incoming document.
♦ If your fax machine doesn't detect a fax tone (this means that the call is a
voice call or manually dialled fax), it will make a ringing sound (called
pseudo ringing) for 30 seconds to alert you to answer. If you don't answer
within this time, your fax will send a fax tone to the other machine to allow
the calling party to send a fax manually if they desire.
Note: Only the fax will alert you to voice calls or manually dialled faxes by
pseudo ringing. An extension phone connected to the same line will not ring
after the connection has been established.
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Using A.M. Mode
Using A.M. Mode
RESOLUTION/
RECEPTION MODE
To select A.M. mode, press
A.M.
until the arrow in the display points to
RESOLUTION/
RECEPTION MODE
FAX
A.M.
TEL
TEL/FAX
In A.M. mode, your fax will automatically receive voice and fax messages if
you have connected an answering machine to the fax machine. See Chapter 6
for more details.
Using FAX Mode
To select FAX mode,
RESOLUTION/
RECEPTION MODE
press
until
RESOLUTION/
RECEPTION MODE
FAX
A.M.
TEL
the arrow in the
display points to FAX.
TEL/FAX
When the reception mode is set to FAX, the fax machine will automatically
answer all calls on two rings and receive incoming faxes.
2 rings
Fax reception
♦ If you pick up the handset before the machine answers, you can talk to the
other party and/or receive a fax as explained in Using TEL Mode on page
41.
39
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Using FAX Mode
Changing the number of rings
If desired, you can change the number of rings on which the fax machine
answers incoming calls in FAX and TEL/FAX mode. Any number from 2 to 5
can be selected.
♦ Note for Singapore: "2" or "3" can be selected for the number of rings.
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
2 Press
once.
NUMBER OF RINGS
3 Enter the desired number of rings (any
number from 2 to 5).
Example: 3 rings
3
STOP
4 Press
to return to the date and time display.
40
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Using TEL Mode
Using TEL Mode
When the reception mode is set to TEL, you must answer all calls by picking
up the fax machine’s handset or an extension phone connected to the same
line.
To select TEL mode, press
RESOLUTION/
RECEPTION MODE
until the arrow in the
display points to TEL.
RESOLUTION/
FAX
A.M.
TEL
RECEPTION MODE
TEL/FAX
Answering with the fax’s handset
1 When the fax machine rings, pick up
the handset.
2 If you hear a fax tone, wait until the
Beep
display shows RECEIVING and then
replace the handset.
RECEIVING
Note: If you have set the Fax Signal Receive setting
START
(page 43) to NO, press
to begin reception.
3 If the other party first speaks with you
START
and then wants to send a fax, press
RECEIVING
START
after speaking. (Press before the
sender presses their Start key.)
• When RECEIVING appears in the
display, hang up.
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Using TEL Mode
Answering on an extension phone
1 Answer the extension phone when it
rings.
2 If you hear a soft fax tone, wait until your fax responds (the extension
phone will go dead), then hang up.
Beep
Phone goes dead
3 If the fax doesn't respond, or if the other party first talks to you and then
wants to send a fax, press
once and
twice on the extension
5
phone (only on a tone dial phone). This signals the fax to begin
reception. Hang up.
• The above step is necessary if you have set the Fax Signal Receive setting
(page 43) to NO.
• Your fax will not accept the signal to begin reception (5**) if a document is
loaded in its feeder.
42
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Optional Reception Settings
Optional Reception Settings
Fax Signal Receive
Your fax will automatically begin reception if you hear a soft fax tone after
answering a call on your fax or an extension phone. If you use a computer fax
modem to send documents on the same line, you must turn this function off in
order to prevent your fax from mistakenly attempting to receive documents
from the computer fax modem. Follow the steps below to change the setting.
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
FAX SIGNAL RX
2 Press
3 times.
(South Africa: Press
twice.)
3 Press
to turn on the function, or
1
to turn it off.
2
STOP
4 Press
to return to the date and time display.
43
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Substitute Reception to Memory
Changing the number for remote fax activation
If desired, you can use a number other than 5 to activate fax reception from an
extension telephone. You can select any number from 0 to 9.
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
2 Press
twice.
TEL/FAX REMOTE #
3 Enter the desired number (any number
from 0 to 9).
Example: 3
3
STOP
4 Press
to return to the date and time display.
Substitute Reception to Memory
♦ Note for UX-21/FO-11: This function is not available.
In situations where printing is not possible, such as when your fax runs out of
paper or the paper jams, incoming faxes will be received to memory.
When you have received a document in memory, FAX RX IN MEMORY will
appear in the display, alternating with OUT OF PAPER or PAPER JAMMED.
When you add paper or clear the jam, the stored documents will automatically
print out.
Caution!
When documents are stored in memory, do not turn the power off. This will
erase all of the contents.
44
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4. Making Copies
Your fax machine can also be used to make copies.
1 Load the document(s) face down.
(Maximum of 5 pages.)
RESOLUTION/
RECEPTION MODE
• If desired, press
to set the
resolution and/or contrast.
(The default resolution setting for
copying is FINE.)
READY TO SEND
COPY/
HELP
2 When you are ready to begin copying, press
.
45
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5. Making Telephone Calls
Your fax machine can be used like a regular telephone to make and receive
voice calls.
♦ To make or receive a voice call, the power must be on.
SPEAKER
SPEAKER
1 Pick up the handset or press
.
Listen for the dial tone.
or
2 Dial the number using one of the
following methods:
• Normal Dialling: Enter the full
telephone number with the numeric
keys.
A
• Rapid Key Dialling: Press the
Example: Press
Rapid Key A
appropriate Rapid Key.
• Speed Dialling: Press SPEED , and enter
DIAL
the 2-digit Speed Dial number with the
numeric keys.
3 Speak with the other party when they
answer.
• If you pressed SPEAKER , pick up the
handset to talk.
46
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Making Telephone Calls
Chain Dialling
After lifting the handset, you can dial any combination of Normal Dialling,
Rapid Key Dialling and Speed Dialling numbers. For example, if you have
stored an area code or an access code for a special service in a Rapid Key,
you can press the Rapid Key for that area code or access code, then dial the
remainder of the number by pressing a Rapid Key, pressing number keys, or
SPEED
DIAL
pressing
and entering a two-digit Speed Dial number.
Searching for an auto-dial number
HOLD/
SEARCH
You can use
to search for a Rapid Key or Speed Dial number. First
search for the number as described in Searching for an auto-dial number in
Sending a Fax by Automatic Dialling in Chapter 2, then pick up the handset or
START
press SPEAKER . The number will be dialed automatically (do not press
).
Redial
REDIAL
The last number dialed can be redialed by pressing
(it is not necessary
to pick up the handset or press SPEAKER ). When the other party answers, pick
up the handset to talk.
Hold
HOLD/
SEARCH
You can put the other party on hold during a conversation by pressing
.
When this is done, they cannot hear you. You can put the handset back in the
cradle without breaking the connection. When you are ready to speak with
them again, pick up the handset. If you did not put the handset back in the
HOLD/
SEARCH
cradle, press
again to resume conversation.
47
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6. Answering Machine Connection
Connecting an Answering Machine
If desired, you can connect an answering machine to your fax machine's TEL.
SET socket. This will allow you to receive both voice messages and faxes
when you are out.
♦ Important: If the answering machine is not connected to the TEL. SET
socket on the fax as shown, the setup will not operate properly.
1 Remove the seal covering the TEL. SET
socket.
2 Connect the answering machine's
telephone line plug to the TEL. SET
socket.
TEL.
SET
TEL.
LINE
To answering machine's
telephone line socket.
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Using the Answering Machine Connection
Changing the outgoing message
The outgoing message (OGM) of your answering machine should be changed
to inform callers who want to send a fax to press their Start key. For example,
your message might go as follows:
"Hello. You've reached the ABC company. No one is available to take your call
right now. Please leave a message after the beep or press your facsimile Start
key to send a fax. Thank you for calling."
♦ It is advisable to keep the length of the message under 10 seconds. If it is
too long, you may have difficulty receiving faxes sent by automatic dialling.
♦ If your outgoing message must be longer than 10 seconds, leave a pause
of about four seconds at the beginning of the message. This will give your
fax a chance to detect fax tones sent when automatic dialling is used.
Using the Answering Machine Connection
RESOLUTION/
1 Set the reception mode to A.M.
FAX
A.M.
TEL
RECEPTION MODE
TEL/FAX
2 Set your answering machine to auto
answer.
♦ Your answering machine must be set to answer on a maximum of two rings.
If not, you may not be able to receive faxes sent by automatic dialling.
♦ If your answering machine has a toll saver function, make sure that it will
answer by the fourth ring.
Note: If your answering machine has a remote retrieval function, make sure
the code used to activate remote retrieval is different from the code used to
activate fax reception with an extension telephone (see Chapter 3, Receiving
Faxes). If they are the same, entering the code from an outside telephone to
retrieve messages will cause the fax machine to be activated.
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Using the Answering Machine Connection
How answering machine mode operates
While you are out, all of your incoming calls will be answered by your
answering machine and its outgoing message will play. Voice callers can
leave a message. During this time, your fax will quietly monitor the line. If your
fax detects a fax tone or a duration of silence greater than four seconds, it will
take over the line and begin reception.
♦ If the connection is not good or there is noise on the line, the answering
machine and/or fax machine may not respond properly.
♦ The call counter on your answering machine may indicate that voice
messages were received, when only fax messages were received.
♦ To prevent the fax from taking over the line and beginning reception if you
call in from an external phone or answer on an extension phone, press any
three keys (other than the code to activate fax reception, "5", "*", and "*")
on the dial pad of the phone. This can only be performed from a phone
capable of tone dialling.
When you return and turn off
your answering machine, be
sure to change the reception
mode back to TEL/FAX, FAX,
or TEL!
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Optional A.M. Mode Settings
Optional A.M. Mode Settings
If necessary, you can use the following settings to improve the response of the
answering machine connection to incoming calls.
Quiet Detect Time
This function causes the fax machine to take over the line and begin reception
if a certain duration of silence is detected after the answering machine
answers.
Time selections for the period of silence are 1 to 10 seconds. Quiet Detect
Time has been set to 4 seconds at the factory. This gives the best
performance with most answering machines; however, you may need to adjust
this setting depending on the disconnect time of your answering machine.
Some answering machines may have unusually fast disconnect times (equal
to or very slightly less than 4 seconds), which means that the answering
machine may disconnect the line before fax reception can begin. In this case,
try a Quiet Detect Time setting of about 3 seconds.
If the fax machine is interrupting callers before they can leave a message, try a
longer Quiet Detect Time setting. If your outgoing message includes a period
of silence, make sure that the setting is longer than that period of silence, or
re-record your outgoing message to shorten the silence.
Note: Quiet Detect Time can be turned off by entering "00" for the time. Note,
however, that the fax machine will not be able to receive faxes sent manually by
Normal Dialling.
To change the setting, follow the steps below.
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
2 Press
5 times.
QUIET DETECT TM.
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Optional A.M. Mode Settings
3 Enter a number from 01 to 10, or enter
00 to turn off the function.
Example: 3 seconds
0
3
STOP
4 Press
to return to the date and time display.
Quiet Detect Start Time
This setting can be used to delay the start of the Quiet Detect Time function.
For example, if you want to insert a pause at the beginning of your answering
machine’s outgoing message to ensure clear detection of fax signals, you can
use this setting to delay the start of silence detection so that the pause will not
cause the fax to take over the line.
Quiet Detect Start Timing has been set to five seconds at the factory. You can
change this setting by entering a 2-digit number equal to the desired number
of seconds of the delay, or turn the function off by enttering 00. As general
guide, the delay time should be slightly longer than the pause before the
outgoing message.
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
2 Press
6 times.
QUIET START TIIME
3 Enter a 2-digit number (from 01 to 15)
for the number of seconds of the delay,
or enter 00 to turn off the function.
Example: 5 seconds
0
5
STOP
4 Press
to return to the date and time display.
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Optional A.M. Mode Settings
On A.M. Failure
When this function is turned on, your fax will answer the call after 5 rings if the
answering machine for some reason fails to answer before that time. This
ensures that you will receive fax messages even if the answering machine’s
tape fills up or the answering machine is not turned on.
This function has been turned off at the factory. If you want to turn it on, follow
the steps below:
Note: When this function is turned on, make sure that the answering machine
is set to answer on 4 rings or less. If it isn’t, the fax will always answer first,
preventing callers from leaving voice messages.
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
2 Press
4 times.
FAX RX A.M. FAILS
(South Africa: Press
3 times.)
3 Press
to turn on the function, or
1
to turn it off.
2
STOP
4 Press
to return to the date and time display.
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7. Special Functions
Caller ID (Requires Subscription to Service)
This function is only available in Singapore and Malaysia.
If you subscribe to a caller identification service from your telephone
company, you can set your fax machine to display the name and number of
the caller while the fax rings.
Important:
♦ To use this function, you must subscribe to a caller identification service
from your telephone company.
♦ Your fax may not be compatible with some caller identification services.
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
2 Press
once.
CALLER-ID
3 Press
(YES) to turn on Caller ID.
1
1=YES, 2=NO
(To turn off Caller ID, press
)
2
STOP
4 Press
to return to the date and time display.
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Caller ID (Requires Subscription to Service)
How Caller ID operates
When you receive a call, the name and phone number of the caller will
alternately appear in the display, beginning just before the second ring. The
information will continue to be displayed until the line is disconnected.
Note: Some caller ID services may not provide the name of the caller. In this case,
only the phone number will appear.
Display example
JOHN DOE
5258693
Caller’s name
Caller’s number
Display messages
One of the following messages will appear while the fax rings if caller
information is not available.
NO SERVICE
No caller information was received from your telephone
company. Make sure that the telephone company has
activated your service.
CALLER-ID ERROR Noise on the telephone line prevented reception of
caller information.
OUT OF AREA
The call was made from an area which does not have a
caller identification service, or the caller's service is not
compatible with that of your local phone company.
PRIVATE CALL
Caller information was not provided by the telephone
company at the caller's request.
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Caller ID (Requires Subscription to Service)
Viewing the Caller ID list
If you subscribe to a Caller ID service and have turned on the Caller ID
function, your fax machine will keep information on the most recent 20 calls
and faxes you have received. You can view this information, which consists of
the name and number of each caller, in the Caller ID List.
♦ After you have received 20 calls, each new call will delete the oldest call.
Follow the steps below to view the Caller ID List in the display. If desired, you
can immediately dial a number when it appears.
HOLD/
SEARCH
1 Press
once and
once.
2
REVIEWING CALLS
2 Press
or
to scroll through the list.
3 If you want to dial one of the numbers in the list, scroll through the list
until the number appears in the display.
• Fax: If you want to send a fax, load the
START
Fax:
document and then press
.
START
Dialling and transmission begin.
• Voice call: If you want to make a voice
call, pick up the handset or press
SPEAKER . Dialling begins automatically.
Voice
call:
(If you pressed SPEAKER , pick up the
handset when the other party answers.)
STOP
4 Press
when you have finished viewing the list.
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Caller ID (Requires Subscription to Service)
To delete calls from the Caller ID list
If you want to delete a single call from the caller list, press
while the call
0
appears in the display. If you want to delete all calls from the list, hold
down for at least 3 seconds while you are viewing any number in the list.
0
Priority Call
With Caller ID turned on, you can set your fax to make a special ringing sound
when you receive a call from a designated phone number. This lets you know
immediately who is calling without having to look at the display.
To use this function, enter the desired phone number by following the steps
below (only one phone number can be entered).
Display:
FUNCTION
1 Press
once and
once.
3
ENTRY MODE
PRIORITY CALL #
2 Press
once.
3 Press
to store a number.
1
(To clear a previously stored number, press
and go to Step 5.)
2
4 Enter the number by pressing the number keys (max. 20 digits).
START
5 Press
to store (or clear) the number.
STOP
6 Press
to return to the date and time display.
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Caller ID (Requires Subscription to Service)
Blocking voice calls
With Caller ID turned on, you can use the Anti Junk Fax function described in
Blocking Reception of Unwanted Faxes in this chapter to block voice calls as
well as faxes from your specified Anti Junk Number.
In this case, when a voice call or a fax transmission comes in from a number
you have specified as a "Junk Number", your fax will break the connection as
soon as it receives the calling phone number from the caller ID service (before
the second ring).
To use this function, enter the number that you wish to block as explained in
Blocking Reception of Unwanted Faxes (see page 59 ).
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Blocking Reception of Unwanted Faxes
The Anti Junk Fax function allows you to block reception of faxes from parties
that you specify. This saves paper by not printing out unwanted "junk" faxes.
To use this function, enter the fax numbers from which you do not want to
receive faxes as shown below.
♦ Up to five numbers can be entered in the Anti Junk Number List. To clear a
number from the Anti Junk Number List, you need to know the 1-digit
number which identifies it. If you have forgotten this number, print out the
Anti Junk Number List as explained in Chapter 8.
Display:
FUNCTION
1 Press
once and
once.
3
ENTRY MODE
2 Press
twice.
STORE JUNK #
(South Africa: Press
once.)
3 Press
to store an Anti Junk
to clear a previously
1
number, or
2
stored number.
4 Entering: Enter a 1-digit number from “1” to “5” with the numeric keys.
This number identifies the fax number that you will enter in the next
step.
(Example)
1
Clearing: Enter the 1-digit number that identifies the fax number you
want to clear, and go to step 6.
5 Enter the fax number by pressing the number keys (max. 20 digits).
START
6 Press
.
STOP
7 Return to Step 4 to enter (or clear) another fax number, or press
to return to the date and time display.
59
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Polling (Requesting a Fax Transmission)
Polling (Requesting a Fax Transmission)
Polling allows you to call another fax machine and have it send a document
(previously loaded in its feeder) to your machine without operator assistance.
In other words, the receiving fax machine, not the transmitting fax machine,
initiates the transmission.
To use the polling function, you must first set Rapid Key E/POLL for use as a
polling key.
♦ When Rapid Key E/POLL is set as a polling key, it cannot be used for Rapid
Key dialling.
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
2 Press
twice.
POLLING
(South Africa: Press
once.)
3 Press
(YES) to turn on the
1
function.
(To turn off the function, press
)
2
STOP
4 Press
to return to the date and time display.
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Polling (Requesting a Fax Transmission)
Requesting transmission
1 Dial the fax machine you want to poll using one of the following
methods:
ABC
DEF
2
3
1
SPEAKER
GHI
JKL
MNO
• Pick up the handset (or press
)
6
4
5
TUV
PQRS
WXYZ
and press a Rapid Key. Wait for the fax
answerback tone.
9
7
8
SPEED
DIAL
• Press
and enter a 2-digit Speed
Dial number.
• Enter the full number using the numeric
keys.
E/POLL
E/POLL
2 Press
.
• If you used the handset, replace it when
POLLING appears in the display.
Reception will begin.
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8. Printing Lists
You can print lists showing settings and information entered in the fax
machine. The lists are described below. To print a list, follow these steps.
Display:
FUNCTION
1 Press
once and
once.
2
LISTING MODE
2 Press
to select the Anti Junk
to select the
Telephone Number List.
Number List, or
START
3 Press
to print the list.
Telephone Number List
This list shows the fax and phone numbers that have been stored for
automatic dialling.
Anti Junk Number List
This list shows the numbers from which reception is not allowed.
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Printing Lists
Transaction Report
This report is printed out automatically after an operation is completed to
allow you to check the result. Your fax machine is set at the factory to print out
the report only when an error occurs.
♦ The Transaction report cannot be printed on demand.
Headings in Transaction Report
SENDER/
RECEIVER
The name or fax number of the other machine involved in the
transaction. If that machine does not have an ID function, the
communication mode will appear (for example, "G3").
START
The time at which transmission/reception started.
Total time taken for transmission/reception.
Number of pages transmitted/received.
TX/RX TIME
PAGES
NOTE
(One of the following notes will appear under NOTE in the
report to indicate whether the transaction was successful,
and if not, the reason for the failure.)
OK - Transmission/reception was successful.
P.FAIL - A power failure prevented the transaction.
JAM - The printing paper or document jammed, preventing
the transaction.
BUSY - The fax was not sent because the line was busy.
COM.E-0 to COM.E-7 - A telephone line error prevented the
transaction. See Line error on page 67.
CANCEL - The transaction was cancelled because the
STOP key was pressed, no document was in the feeder, or
the other machine requested transmission using a function
which your fax machine does not have. If you were
attempting to fax, make sure a document is in the feeder. If
you were receiving, contact the faxing party to see how they
are trying to send to you.
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Printing Lists
Transaction Report print condition
You can change the condition under which a Transaction Report is printed out.
Follow the steps below.
Display:
FUNCTION
1 Press
once and
once.
4
OPTION SETTING
TRANSACTION LIST
2 Press
3 times.
3 Press a number from
to
to select the condition for printing.
1
4
ALWAYS PRINT
ERROR PRINT
SEND ONLY
A report will be printed after each
transmission, reception, or error.
1
A report will be printed only when an error
occurs.
2
3
A report will be printed after each
transmission.
NEVER PRINT
A report will never be printed.
4
STOP
4 Press
to return to the date and time display.
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9. Maintenance
Cleaning the scanning glass and rollers
Clean the scanning glass and rollers frequently to ensure the quality of your
transmitted images and copies.
1 Grasp the finger hold and pull up to
open the operation panel.
2 Flip up the green levers on each side of
the white roller.
3 Wipe the scanning glass and rollers
with a cotton pad.
• Make sure that all dirt and stains (such
as correcting fluid) are removed, as dirt
will cause vertical lines on transmitted
images and copies. (If necessary, wipe
with denatured alcohol.)
• Adhesive cellophane tape is useful for
removal of debris from the rollers.
Scanning glass
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Maintenance
4 Flip down the green levers on each
side of the white roller.
5 Flip up the front paper guide and wipe
the roller under it.
6 Flip down the front paper guide.
7 Close the operation pane.
• Press down on both front corners of the
panel to make sure it clicks into place.
Cleaning the housing
Wipe the external parts and surface of the machine with a dry cloth.
Caution!
• Do not use benzene or thinner. These solvents may damage or discolor the
machine.
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10. Troubleshooting
Problems and Solutions
Line error
Problem
Solution
LINE ERROR appears in
the display.
Try the transaction again. If the error persists, check
the following:
• Check the connection. The cord from the TEL.
LINE socket to the wall socket should be no longer
than two meters.
• Make sure there are no modem devices sharing the
same telephone line.
• Check with the other party to make sure their fax
machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting the fax machine to a different
telephone line.
• If the problem still occurs, your fax machine may
need service.
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Problems and Solutions
Dialling and transmission problems
Problem
Solution
No dial tone when you
pick up the handset or
press the SPEAKER key.
• Make sure the handset cord is connected to the
correct socket. See Connecting the handset on
page 9.
Dialling is not possible.
• Make sure the power cord is properly plugged into
a power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the
wall socket.
• Make sure that the fax machine is set to the correct
dialling mode for your telephone line. See Dial
mode on page 11.
The power is on, but no
transmission takes place.
• Make sure that the receiving machine has paper.
• Make sure that the telephone line cord is plugged
into the TEL. LINE socket, and not the TEL. SET
socket.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• Check the display for error messages.
• Pick up the handset and check for a dial tone.
Nothing is printed at the
receiving end.
• Make sure that the document for transmission is
placed face down in the feeder.
A distorted image is
received at the other end.
• Noise on the telephone line may cause distortion.
Try sending the document again.
• Make a copy of the document on your fax machine.
If the copy is also distorted, your fax machine may
need service.
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Problems and Solutions
Reception and copying problems
Problem
Solution
The power is on, but no
reception takes place.
• Make sure that the telephone line cord is plugged
into the TEL. LINE socket, and not the TEL. SET
socket.
The printing paper comes • Make sure that the document is loaded properly in
out blank when you try to
receive a document.
the feeder of the transmitting machine. Make a
copy or print a report to confirm the printing ability
of your machine.
• Make sure that the thermal paper is properly
loaded in your fax machine. (If the roll has been
loaded backwards, nothing will be printed.)
The received document is • Ask the other party to send higher contrast
faint.
documents. If the contrast is still too low, your fax
machine may need service. Make a copy or print a
report to check your machine’s printing ability.
• Make sure you are using the recommended
thermal paper. See Loading the Thermal Paper in
Chapter 1.
Received images are
distorted.
• Noise on the telephone line may cause distortion.
Have the other party try sending the document
again.
• Make a copy or print a report on your fax machine.
If the copy or report is also distorted, your fax
machine may need service.
A received document or
copy prints out in strips.
• Make sure the operation panel is completely closed
(press down on both sides of the panel).
The quality of copies is
poor and/or dark vertical
lines appear.
• Any dirt or material on the scanning glass will
cause spots to appear on copies and transmitted
faxes. Clean the scanning glass as explained on
page 65.
Reception/copying is
interrupted.
• If reception or copying takes place continuously for
a long time, the print head may overheat. Turn off
the power and let it cool down.
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Problems and Solutions
Answering machine connection
Problem
Solution
The answering machine
connection does not
operate properly.
• Make sure your fax machine's reception mode is
set to A.M.
• Make sure your fax machine's TEL. LINE socket is
connected to the wall socket. Make sure your fax
machine's TEL. SET socket is connected to your
answering machine's telephone line socket (not the
answering machine's extension phone socket).
• Make sure your answering machine's outgoing
message is under 10 seconds.
• Make sure that the Quiet Detect Time setting is set
to three or four seconds (see page 51).
General problems
Problem
Solution
Voice calls taken on an
extension phone are
interrupted by the fax.
• The fax may interrupt during a voice call if the
reception mode is set to A.M.. To prevent
interruption on a tone dial extension phone, press
any three keys on the extension phone after
answering. (Note: Do not enter the code to activate
fax reception.)
No reception occurs when • Make sure you have not run out of paper.
polling is attempted.
• Make sure the transmitting machine is in automatic
reception mode.
• If the transmitting machine has polling security,
make sure that your fax number has been entered
both in your machine and in the transmitting
machine.
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Problems and Solutions
Nothing appears in the
display.
• Make sure the power cord is properly plugged into
a power outlet.
• Connect another electrical appliance to the outlet to
see if it has power.
The machine does not
respond when you press
any of its keys.
• If a beep sound is not made when you press the
keys, unplug the power cord and then plug it in
again several seconds later.
Automatic document
feeding does not work for
transmission or copying.
• Check the size and weight of the document (see
Transmittable Documents on page 23).
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Messages and Signals
Messages and Signals
Display messages
Note: If you have turnen on the Caller ID funciton, see Caller ID in Chapter 7
for display messeges related to Caller ID.
CHECK PAPER
The thermal paper is jammed or isn’t loaded properly.
Remove and reload the paper. (See the following
section, Clearing Paper Jams.)
COVER OPEN
The operation panel is open. Close it.
DOCUMENT JAMMED
The original document is jammed. See the following
section, Clearing Paper Jams.
FUNCTION MODE
HOLD
The FUNCTION key has been pressed.
The HOLD/SEARCH key has been pressed to put
the other party on hold during a phone conversation.
Press the HOLD/SEARCH key again to take the
other party off hold.
LINE BUSY
This appears if you attempt to send a fax by
automatic dialling and the line is busy or the receiving
fax machine doesn’t answer. Press the STOP key to
clear the message.
LINE ERROR
Transmission or reception was not successful. Press
the STOP key to clear the message and then try
again. If the error persists, see Line Error on page 67.
MEMORY IS FULL
(UX-41/61 and FO-51/71
GQ-56 only)
The memory is full. This may occur during fax
reception if too much data is received before the
pages can be printed out. If faxes have been received
to memory because printing is not possible, resolve
the problem so that printing can continue, see
Substitute Reception to Memory on page 44.
NO DATA
This appears if you attempt to search for an auto-dial
number when none have been stored.
NO # STORED
You have tried to dial or clear a Rapid Key or Speed
Dial number that hasn’t been programmed (a full
number hasn’t been assigned to it).
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Messages and Signals
OFF HOOK
This appears if you forgot to replace the handset after
using it to dial and send a fax. Replace the handset or
press the STOP key to clear the message.
ON HOOK DIAL
OUT OF PAPER
The SPEAKER key has been pressed and the fax
machine is waiting for you to dial.
You have run out of thermal paper. Load a new roll of
thermal paper as explained in Loading the Thermal
Paper in Chapter 1.
OVER HEAT
The print head has overheated. Operation can be
continued after it cools.
PAPER JAMMED
The printing paper is jammed. See the following
section, Clearing Paper Jams.
PRINT HEAD FAIL/
The print head has failed and requires service.
YOU NEED SERVICE
(alternating messages)
READY TO SEND
RECALLING
A document has been loaded and the fax machine is
waiting for you to begin faxing or copying.
This appears if you attempt to send a fax by
automatic dialling and the line is busy or the receiving
fax machine does not answer. Your fax machine will
automatically reattempt the call. (See Automatic
redialling on page 37.)
Audible signals
Continuous tone
3 seconds
Indicates the end of transmission,
reception, or copying.
Intermittent tone
(3 beeps)
5 seconds
(1 second on, 1
second off)
Indicates incomplete transmission,
reception, or copying.
Rapid intermittent
tone
Continuous
(0.7 seconds on,
0.3 seconds off)
Indicates that the handset is off hook.
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Clearing Paper Jams
Clearing Paper Jams
Clearing a jammed document
If the original document doesn’t feed properly during transmission or copying,
START
or DOCUMENT JAMMED appears in the display, first try pressing
If the document doesn't feed out, remove it as explained below.
.
Important:
Do not try to remove a jammed document without releasing it as explained
below. This may damage the feeder mechanism.
1 Grasp the finger hold and pull up to
open the operation panel.
2 Flip up the green levers on each side of
the white roller.
3 Remove the document.
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Clearing Paper Jams
4 Flip down the green levers on each
side of the white roller.
5 Close the operation panel, making sure
it clicks into place.
• Press down on both front corners of the
panel to make sure it clicks into place.
Clearing jammed printing paper
1 Grasp the finger hold and pull up to
open the operation panel.
2 Flip up the front paper guide
UX-61
FO-71
GQ-56
UX-21
UX-41
FO-11
FO-51
Press the knob to make sure the front
side of the metal guide is down.
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Clearing Paper Jams
3 Remove the paper roll.
• For UX-61/FO-71/GQ-56 only:
Remove any cut pieces of paper from
the paper compartment.
4 Cut off the wrinkled part of the paper.
5 Reload the paper.
• Jammed paper is often caused by
improper loading. Be sure to carefully
follow the instructions for paper loading
given in Loading the Thermal Paper in
Chapter 1.
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Quick Reference Guide
Sending Faxes
Receiving Faxes
RESOLUTION/
RECEPTION MODE
Place your document
(up to 5 pages) face
down in the
Press the
until the arrow in the
display points to the desired reception
mode (make sure the document feeder is
empty).
document feeder.
TEL FAX
RESOLUTION/
Normal Dialling
05 NOV 10:30
RECEPTION MODE
TEL/FAX A.M.
SPEAKER
TEL FAX
1. Lift the handset or press
2. Dial the fax number.
.
05 NOV 10:30
TEL/FAX A.M.
TEL FAX
05 NOV 10:30
TEL/FAX A.M.
3. Wait for the reception tone (if a person
answers, ask them to press their Start
key).
TEL FAX
05 NOV 10:30
TEL/FAX A.M.
START
4. Press
.
TEL mode: Answer all calls (even faxes)
by picking up the handset. To begin fax
START
reception, press
.
Rapid Key Dialling
Press the appropriate Rapid Key.
Transmission will begin automatically.
FAX mode: The fax machine automatically
answers and receives faxes.
TEL/FAX mode: The fax machine
automatically answers and receives faxes.
Voice calls (including manually dialled fax
transmissions) are signalled by a special
ringing sound.
Speed Dialling
SPEED
DIAL
1. Press
.
2. Enter 2-digit Speed Dial number.
A.M. mode: Select this mode when an
answering machine is connected to the fax
and the answering machine is turned on.
START
2. Press
.
Direct Keypad Dialling
1. Dial the fax number.
START
2. Press
.
77
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Index
A
F
A.M. reception mode, 20, 39, 49
Answering machine connection
Activating, 49
FAX reception mode, 20, 39
Fax Signal Receive, 43
Connecting, 48
On A.M. Failure, 53
H
Halftone setting, 26
Handset, 9
Hold, 47
Quiet Detect Start Time, 52
Quiet Detect Time, 51
Troubleshooting, 70
Housing, cleaning, 66
Anti Junk Number List, 62
Audible signals, 73
Auto-dial numbers storing, 30
J
Jams, clearing, 74-76
C
L
Caller ID, 54-58
Chain Dialling, 32, 47
Contrast, 26
Letters, entering, 17, 31
Line error, 67
Loading paper, 13-15
Loading the document, 24
Copies, 45
D
M
Date, setting, 18
Memory, substitute reception to, 44
Dial mode, 11
Dialling
Chain, 32, 47
Direct Keypad, 35
Normal, 28, 46
Rapid Key, 33, 46
Speed, 34, 46
N
Normal Dialling, 28, 46
Number of rings in FAX reception mode,
40
Direct Keypad Dialling, 35
Display messages, 72
Document feeder, 24
Document guides, 24
Document restrictions, 24
Document sizes, 23
Document, maximum scanning size, 23
P
Paper jams, clearing, 74-76
Paper, thermal, 13-15
Power cord, 10
Priority Call, 57
R
E
Rapid Key Dialling, 33, 46
Reception mode
Extension telephone
Connecting, 12
Using, 42
A.M. mode, 20, 39, 49
FAX mode, 20, 39
78
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Index
TEL mode, 20, 41
TEL/FAX mode, 20, 38
Redialling, 47
Removing original document, 25
Resolution, 26
Ringer volume, 22
S
Scanning glass, cleaning, 65
Search Dial, 36, 47
Sender’s name and number, entering, 16-17
Speaker volume, 21
Speed Dialling, 34, 46
T
TEL reception mode, 20, 41
TEL. LINE socket, 11
TEL. SET socket, 12, 48
TEL/FAX reception mode, 20, 38
Tel/Fax Remote Number, 44
Telephone line cord, 11
Telephone Number List, 62
Thermal paper, 13-15
Time, setting, 18
Transaction Report, 63-64
79
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SHARP CORPORATION
PRINTED IN THAILAND
(TINSE4374XHTA)
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