Sharp Air Conditioner UP 3500 User Manual

POS TERMINAL  
MODEL  
UP-3500  
INTER-REGISTER  
COMMUNICATION SYSTEM  
INSTRUCTION  
MANUAL  
Second Edition  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3 IRC Programming··································································································································36  
1. Setting the machine numbers – master and satellite············································································36  
2. Setting the terminal numbers (IRC machine numbers) for satellites ····················································37  
3. Initial setting for the master and master list creating/updating ·····························································38  
(1) Setting the terminal number for the master and creating the master list·········································38  
(2) Deleting a machine from the master list··························································································39  
4. Specifying the terminal to serve as a back-up master – master···························································40  
5. Specifying whether to enable or disable the system retry function when a transmission error occurs –  
master and satellite ······························································································································41  
6. Choosing whether to search the master or satellite first for the PLU/EAN code – satellite··················41  
7. Reading the contents of the IRC programming – master and satellite·················································42  
8. Programming for the remote printer ·····································································································43  
(1) Basic programming for the remote printer – master and satellite ···················································43  
(2) Optional programming for the remote printer – master and satellite···············································45  
9. Programming for the Manager Work Station (MWS) – master and satellite·········································46  
(1) Programming of the MWS terminal number····················································································46  
(2) Programming of the time-out time···································································································47  
(3) Programming of the gateway number·····························································································47  
10. Reading the contents of the Manager Work Station (MWS) programming – master and satellite ·······48  
4 System Back-Up····································································································································49  
1. How the IRC back-up system works·····································································································49  
2. Master declaration································································································································50  
(1) When the master breaks down – Master declaration at the back-up master··································50  
(2) When the back-up master breaks down – Master declaration at the master··································51  
3. Recovery declaration····························································································································52  
(1) When the master recovers from a breakdown – Recovery declaration at the back-up master·······52  
(2) When the back-up master recovers from a breakdown – Recovery declaration at the master·······53  
5 Error Recovery ······································································································································54  
1. Manual clear operation·························································································································54  
(1) Manual clearing procedure··············································································································54  
(2) List of manual clearing items···········································································································54  
2. System retry function····························································································································55  
(1) When the system retry function is disabled·····················································································55  
(2) When the system retry function is enabled ·····················································································56  
6 BASIC SPECIFICATIONS for LAN········································································································57  
2
Download from Www.Somanuals.com. All Manuals Search And Download.  
Introduction  
The UP-3500 inter-register communication (IRC) system consists of one master machine and up to 31  
satellite machines which are all interconnected by the local area network (LAN) to provide data transmission  
among them. This system allows the manager to exercise centralized control over the satellites through the  
master.  
LAN  
Master  
Satellite  
Satellite  
Max. 31 satellites (with batch processing)  
Max. 15 satellites (with real-time processing)  
• One of the satellites may be used as a back-up master.  
The additional RAM board, UP-S04MB2, must be installed in the master and, if possible, in each  
satellite.  
NOTE  
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
1
Inline Operation  
1. Message display  
(1) Message displayed during inline communication  
1)The message as shown below is displayed at the master which is engaged in IRC transmission.  
ex.:  
The above message is also displayed at the satellite which is engaged in transmission for  
system resetting.  
NOTE  
2)The machine number of the satellite communicating with the master is displayed at the master after  
the start of IRC transmission.  
ex.:  
In this case, the machine number of the satellite is “000022.”  
4
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) Error messages  
If an error occurs, a corresponding error message is displayed.  
To clear an error message, touch the [CLEAR] key.  
Some of the error messages are listed below as examples.  
List of sample error messages  
Error messages (Default)  
RETRY  
Description  
• This message prompts you to retry communication with the machine which you  
have failed to communicate.  
BUSY  
• The target machine is busy.  
CODE NOT FREE  
• The specified clerk has signed on at another machine.  
• The entered GLU code is in use.  
LACKING MEMORY  
LINE ERROR  
• The GLU code or related file memory is not enough.  
• Transmission error  
NO AUTHORITY  
NON RESET  
• The clerk who entered a GLU code are not authorized.  
• IRC initial downloading before resetting  
• The back-up master doesn't reply to the request.  
• The master doesn't reply to the request.  
• Remote printer or external printer off-line error  
• The target machine is turned off.  
BACKUP DOWN?  
MASTER DOWN?  
CHECK CONNECT  
POWER OFF  
T-LOG FULL  
• T-LOG buffer is full.  
TYPE ERROR  
• The file in the master and that in the satellite are not of the same type.  
• The specified clerk code is not present in the master list.  
• The entered code is not listed.  
UNDEFINED CODE  
ENTRY ERROR  
• The entry made is not valid.  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
2. Open store operation (OPXZ mode) master and satellite  
When the open store operation is performed at the master, the IRC system is opened. POS can send AT  
command by this job. This function controls a modem, but doesn't have control over registration and T-LOG.  
The procedure for the open store operation is as follows.  
Open store procedure  
Select “7 OPEN STORE” from the displayed menu in the OPXZ mode window.  
• You can also perform the open store operation at each satellite.  
• The open store operation cannot be performed at any machines whose terminal numbers have  
not been programmed.  
NOTE  
• When a transmission error occurs while the open store operation is being performed, the open  
store operation is regarded as normally terminated if the system retry function* has been  
disabled by programming. When the master has been programmed to enable the system retry  
function, it displays the machine number of the satellite that has encountered the error.  
Selecting the displayed machine number will display a prompt to retry the open store operation.  
* For the system retry function, see pages 55–56.  
3. Close store operation (OPXZ mode) master and satellite  
When the close store operation is performed at the master, the IRC system is closed. POS can send AT  
command by this job. This function controls a modem, but doesn’t have control over registration and T-LOG.  
The procedure for the close store operation is as follows.  
Close store procedure  
Select “8 CLOSE STORE” from the displayed menu in the OPXZ mode window.  
• You can also perform the close store operation at each satellite.  
• When the close store operation is performed, the data remaining in the T-LOG buffers of all the  
satellites is collected by the master.  
NOTE  
• When a transmission error occurs during the close store operation, the operation is regarded  
as normally terminated if the system retry function* has been disabled by programming. When  
the master has been programmed to enable the system retry function, it displays the machine  
number of the satellite that has encountered the error. Selecting the displayed machine  
number will display a prompt to retry the close store operation.  
* For the system retry function, see pages 55–56.  
6
Download from Www.Somanuals.com. All Manuals Search And Download.  
4. Clerk system  
In the IRC system, the following two types of clerk file systems are available: a centralized system and an  
individual system. In the centralized clerk file system, the master manages transaction data on clerks within  
the IRC system. In the individual clerk file system, each machine manages its clerk transaction data.  
In choosing the type of clerk system, consult your authorized SHARP dealer.  
(1) Centralized clerk file system  
Centralized clerk file system without the overlapped clerk function  
In this system, each clerk file is under the centralized control of the master and programming for clerks has  
to be done only at the master. When a clerk signs on at a satellite, a communication between the satellite  
and the master will begin.  
Centralized clerk file system  
with the overlapped clerk function and without overlapped clerk save files  
In this system, each overlapped clerk file is under the centralized control of the master and programming for  
clerks has to be done only at the master. When a clerk signs on at a satellite, a communication between the  
satellite and the master will begin.  
When the clerk signs off, the overlapped clerk data is transferred to the master and saved in its overlapped  
clerk file.  
Centralized clerk file system  
with the overlapped clerk function and overlapped clerk save files  
In this system, each overlapped clerk file is under the centralized control of the master and programming for  
clerks has to be done only at the master. The way data flows differs depending on whether or not the clerk  
signs on at the same satellite as the one used in his or her previous operation. (The data which flows in the  
system includes not only clerk data but also GLU data. In the figure on the next page, the GLU/ROOM GLU  
data flows are omitted.)  
At the master, you can generate a report listing clerks who are currently in sign-on state at the  
machines in the IRC system. (For further details on the clerk sign-on report, see page 10.)  
NOTE  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
1) When the clerk signs on at a machine other than the one used in his or her previous operation:  
In this case, the overlapped clerk data is sent from the master to the satellite (transfer of overlapped clerk  
data).  
2) When the clerk signs on at the same satellite as the one used in his or her previous operation:  
In this case, no data transfer occurs between the master and the satellite but the data stored in the save file  
of the satellite is called back. This permits quicker data look-up than above in 1).  
In both cases, the overlapped clerk data is saved in the  
master's overlapped clerk file as well as the satellite's  
overlapped clerk data save file upon sign-off operation.  
Master  
Overlapped  
clerk file  
Whether the centralized clerk file system is used with or  
without an overlapped clerk save file, the master's  
overlapped clerk file can be accessed from any machine  
in the IRC system.  
1)  
Satellite  
Satellite  
Overlapped  
clerk save file  
Overlapped  
clerk file  
2)  
• For selecting whether your system should have the overlapped clerk function or not, and whether  
it should have overlapped clerk save files or not, consult your authorized SHARP dealer.  
• To use the overlapped clerk function in the IRC system, the overlapped clerk function must be  
enabled for all the master and satellite machines.  
NOTE  
(2) Individual clerk file system  
In this system, each clerk file is under the control of a satellite and you have to do programming for  
clerks at each satellite. Even if a programmed clerk signs on at a satellite, a communication with the  
master will not begin.  
The overlapped clerk file in a satellite can only be accessed by the satellite itself. The data in the clerk  
files at all satellites will be collected by the master each time a consolidated report is issued.  
8
Download from Www.Somanuals.com. All Manuals Search And Download.  
5. Sign-on operation (clerk assignment) (REG mode/MGR mode)  
The sign-on operation is intended to assign a clerk to a machine (satellite/master) and enable him or her to  
make registrations at the machine.  
If a clerk successfully signs on at a machine, his or her clerk code appears on the LCD of the machine.  
Sign-on procedure  
(This procedure is the same as for clerk assignment at a standalone machine.)  
Clerk assignment  
• For the contactless clerk key system:  
Set a corresponding clerk key to the clerk switch.  
* The contactless clerk key is optional.  
• For the clerk entry key system:  
Touch a corresponding clerk entry key on the screen.  
• For the WMF clerk key system (option):  
Insert a corresponding WMF clerk key into the WMF clerk switch.  
* The WMF clerk key is not a SHARP product.  
• For the code entry system:  
Enter a corresponding clerk code and touch the [CLK#] key.  
• For the magnetic card reading system (option):  
Swipe a corresponding clerk card through the magnetic card reader.  
* The magnetic clerk card is optional.  
If a secret code is programmed, the secret code entry window will pop up. Enter the secret code and touch  
the [ENTER] key.  
• The sign-on operation can be made only for one clerk at a time.  
NOTE  
• Every clerk that is programmed for the system can sign on at any satellite. (Centralized clerk file system)  
• A clerk, who has signed on at a machine using a contactless clerk key, can not sign on at any other  
machine in the system until he or she signs off at the original machine. (Centralized clerk file system)  
• If a clerk, who has signed on at a machine in the system using the clerk entry key system or  
the code entry system, signs on at any other machine in the system, he or she is automatically  
signed off at the original machine. (Centralized clerk file system)  
• In case of trouble, the sign-on state can be cleared at the master. (Please consult your  
authorized SHARP dealer for further details.)  
Your POS terminal can provide the clerk + cashier system instead of current system (clerk only  
system). If you want to change the system, please consult your authorized SHARP dealer.  
NOTE  
Cashier assignment (Clerk + cashier system)  
• For the cashier entry key system:  
Touch a corresponding cashier key on the screen.  
• For the code entry system:  
Enter a corresponding cashier code and touch the [CSR#] key.  
If a secret code is programmed, the secret code entry window will pop up. Enter the secret  
code and touch the [ENTER] key.  
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
6. Clerk sign-on report  
A clerk sign-on report can be generated at the master. This report is used to know which clerks are currently  
in sign-on state at which machines.  
Report generation procedure  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “1 READING” from the displayed menu.  
The READING window will appear.  
3. Touch the right-pointing arrow key down on the screen to display the rest of the menu for reading.  
4. Select “45 INLINE CONFIG” from the displayed menu.  
The INLINE READING window will appear.  
5. Select “2 SIGN ON CLERK” from the displayed menu.  
The PLEASE SELECT OUTPUT DEVICE. dialogue will appear.  
6. Touch “1.DISPLAY” or “2.PRINT.”  
• If a receipt/report printer is not set up for the master, “1.DISPLAY” is the only valid choice.  
NOTE  
Sample Print (master)  
Clerk names, clerk codes and machine numbers of  
the machines at which the clerks are in sign-on state  
10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
7. Sign-off operation  
(cancellation of clerk assignment) (REG mode/MGR mode)  
The sign-off operation is intended to cancel the assignment of a clerk to a machine and terminate his or her  
registration operation.  
The sign-off operation at a machine (master or satellite) can be done only for the clerk who is in sign-on  
state at the machine and not in the middle of a registration entry.  
Sign-off procedure  
• For the contactless clerk key system:  
Remove the contactless clerk key.  
* The contactless clerk key is optional.  
• For the clerk entry key system:  
Touch the same clerk entry key that you used to sign on.  
• For the WMF clerk key system (option):  
Pull out the WMF clerk key.  
* The WMF clerk key is not a SHARP product.  
• For the code entry system:  
Touch the [CLK#] key.  
• The sign-off operation can be made only for one clerk at a time.  
NOTE  
• If a clerk signs on at a machine while another clerk has already signed on there using the clerk  
entry key system or the code entry system, the preexisting clerk is automatically signed off  
unless he or she is halfway through an item entry.  
• If the sign-off operation for the contactless clerk key system is done while the corresponding  
clerk is still in the middle of a registration entry, the transaction is finalized automatically.  
Your POS terminal can provide the clerk + cashier system instead of current system (clerk only  
system). If you want to change the system, please consult your authorized SHARP dealer.  
NOTE  
Cashier sign-off procedure  
• For the cashier entry key system:  
Touch the same cashier entry key that you used to sign on.  
• For the code entry system:  
Touch the [CSR#] key.  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
8. Downloading the contents of the programming to satellites master  
When you have completed the programming at the master, you can distribute the preset data from the  
master to all or desired satellites in the IRC system.  
(1) Initial downloading  
For initial setup of the IRC system, follow the downloading procedure below. When the preset data in  
the master is downloaded to each satellite, existing preset data in the satellite, if any, is cleared.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “5 INITIAL D/L” from the displayed menu.  
The INITIAL D/L window will appear.  
3. If you wish to distribute all preset data files in the master to satellites, select “29 ALL PGM.” (To display  
the hidden menu for the initial downloading, scroll the screen to the right or left using the right-pointing or  
left-pointing arrow key down on the screen.)  
If you wish to distribute an individual preset data file, select the corresponding data item.  
Enter an appropriate code range or specify an appropriate code(s) if needed.  
The MACHINE No. window will appear.  
4. If you wish to download the preset data to all satellites, select “1 ALL.” If you wish to download the data  
to certain satellite(s), select “2 MACHINE SELECT.” In this case, the MACHINE SELECT window will  
appear.  
Touch a desired machine number(s) line and select “YES,” and then touch the [CONTINUE] key.  
Check the contents of the programming of all the satellites in the IRC system that have received  
the preset data from the master.  
NOTE  
(2) Maintenance downloading  
To update the preset data for the IRC system, follow the downloading procedure below. The preset  
data in the master is downloaded to each satellite without clearing its existing preset data.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “6 MAINTENANCE D/L” from the displayed menu.  
The MAINTENANCE D/L window will appear.  
3. Select a preset data item for maintenance from the displayed menu.  
Enter an appropriate code range or specify an appropriate code(s) if needed.  
The MACHINE No. window will appear.  
4. If you wish to download the preset data to all satellites, select “1 ALL.” If you wish to download the data  
to certain satellite(s), select “2 MACHINE SELECT.” In this case, the MACHINE SELECT window will  
appear.  
Touch a desired machine number(s) line and select “YES,” and then touch the [CONTINUE] key.  
12  
Download from Www.Somanuals.com. All Manuals Search And Download.  
List of downloading jobs (PGM2 mode)  
Downloading Jobs  
Item  
Description  
INITIAL D/L  
DEPARTMENT  
Department preset data  
(Preset data copying with DIRECT KEY  
Dept./PLU key preset data for direct depts./PLUs  
PLU/EAN, link PLU table, condiment table, promotion table, combo,  
PLU convert, crate table and PLU information text preset data  
PLU menu key preset data  
existing data clearing)  
PLU/EAN  
PLU MENU KEY  
LINK PLU TABLE  
CONDIMENT TABLE  
PLU CONVERT  
CRATE TABLE  
PROMOTION TABLE  
COMBO MEAL  
EAN NON-PLU  
PRESS CODE  
PLU INFORMATION  
TRANSACTION  
TRAINING TEXT/CLK  
CLERK  
Link PLU table preset data  
Condiment PLU table preset data  
EAN/ITF PLU convert preset data  
Crate PLU table preset data  
Promotion table preset data  
Combo meal preset data  
EAN non-PLU code format data  
EAN press code format data  
PLU information text preset data  
Transaction preset data  
Training text and training clerk/cashier No. preset data  
Clerk preset and contactless clerk key preset data  
Cashier preset data (Only for the clerk + cashier system)  
Manager preset data  
CASHIER  
MANAGER  
DATE/TIME  
Date, time  
OPTION  
Other preset data  
MESSAGE  
Text preset data  
FUNCTION KEY  
DEVICE CONFIG  
TAX  
Function/Function menu key preset data  
Device configuration preset data  
Tax preset data  
CUSTOMER  
Customer preset data  
NAME & ADDRESS  
ONLINE PRESET  
INLINE PRESET  
ALL PGM  
Name & address preset data  
Online preset data  
Inline preset data  
All PGM mode preset data excluding Online and Device  
Config preset data  
MAINTENANCE D/L  
DEPARTMENT  
Department preset data  
(Preset data copying only) DEPT PRICE  
PLU/EAN  
Department price preset data  
PLU/EAN, link PLU table, condiment table, promotion table, combo,  
PLU convert, crate table and PLU information text preset data  
PLU/EAN price preset data  
PLU/EAN PRICE  
LINK PLU TABLE  
CONDIMENT TABLE  
CRATE TABLE  
Link PLU table preset data  
Condiment PLU table preset data  
Crate PLU table preset data  
PROMOTION TABLE  
COMBO MEAL  
Promotion table preset data  
Combo meal preset data  
PLU INFORMATION  
TRANSACTION  
PLU information text preset data  
Transaction preset data  
13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
• The PLU/EAN file (INITIAL D/L and MAINTENANCE D/L) does not include stock data.  
• The OPTION file includes the following data:  
NOTE  
Optional feature preset, EAN deletion term, scale preset, happy hour, zero skip, general report  
format, trans. report format, clerk report format, hourly report, DEPT. report format, stacked  
report, drawer alarm, screen save time, customer control program, bonus point, bonus point  
redemption table, auto generate GLU and auto key preset data.  
• The MESSAGE file includes the following data:  
Logo text, dept. group text, PLU group text, currency descriptor, VP text, bill text, bill footer,  
payee name, Entertainment bill message, PLU hourly group text, scrolling message for pole  
display, scrolling message for main display, working time shift text and free text.  
• The DEVICE CONFIG file includes the following data:  
Journal printer, receipt/report printer, bill printer and kitchen printer#1-#9.  
• The PLU/EAN file (INITIAL D/L and MAINTENANCE D/L) includes LINK PLU preset data.  
• Initial downloading of all preset data (ALL PGM) should not be performed when totals exist in  
the system. (The totalizers of the receiving satellite are cleared.)  
• Performing individual initial D/L jobs will result in a non-reset error when sales data exists in the  
satellite.  
14  
Download from Www.Somanuals.com. All Manuals Search And Download.  
9. Look-up and updating of the GLU file  
In the IRC system, the following two types of GLU file allocation system are available: a centralized system  
and an individual system.  
In choosing the type of GLU file system, please consult your authorized SHARP dealer.  
(1) Centralized GLU file system  
In this system, only the master has control over GLU data stored in its GLU file. All satellites in the IRC  
system can access the GLU file in the master for registration.  
The GLU file is accessed by satellites for the following purposes:  
• New order or reorder  
• Payment entry or temporary finalization  
• Bill printing  
• Bill transfer/bill totalizing  
• Bill separating  
• Customer ordering  
• Hotel transfer (Transaction transfer to ROOM GLU)  
There are two types of GLU data transmission.  
1) The GLU data is transmitted from the master to a satellite for GLU file look up (in case of a new  
order/reorder). In this case, the GLU reserve counter* is retained at the master.  
* The reserve counter reserves some records of GLU files to prevent a “LACKING MEMORY” error  
in finalization.  
2) The GLU data is transmitted from a satellite to the master upon finalization of a transaction (in case  
of payment entry or temporary finalization).  
The data transmitted from the satellite is once saved in the temporary GLU data receiving file and  
then updated in the GLU file of the master. In this case, the GLU reserve counter is cleared at the  
master.  
If a satellite looks up the GLU file in the master or asks the master to update the file, the backup master  
performs the same process as the master.  
(2) Individual GLU file system  
In this system, the master and each satellite individually control their own GLU data stored in their GLU files  
and look up them for registration. Therefore, no inline communications are made regarding GLU data.  
15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
10. PLU/EAN stock control  
In the IRC system, the following two systems for PLU/EAN stock control are available: a centralized system  
and an individual system.  
In choosing the type of PLU/EAN stock control system, please consult your authorized SHARP dealer.  
Centralized system  
Preset stock data is stored only in the master. Stock data in each satellite must be zero before a PLU/EAN  
entry is made.  
When a consolidated report is generated, stock data in respective satellites is consolidated into the stock file  
in the master and calculated there.  
The stock data calculated at the master is displayed or printed out and the stock data in each satellite is  
reset to zero at the same time.  
Individual system  
The master and satellites store their own preset stock data. When a consolidated report is generated, the  
stock data in the master and satellites is consolidated and displayed or printed out.  
In the individual system, the consolidation does not affect the stock data in the master.  
NOTE  
16  
Download from Www.Somanuals.com. All Manuals Search And Download.  
11. T-LOG polling  
All REG-mode transaction data in each satellite is saved in its T-LOG buffer. T-LOG polling is a data  
collecting system in which the master collects data from the T-LOG buffers in satellites.  
A request for T-LOG polling is issued from the satellite to the master when the number of data records in its  
T-LOG buffer exceeds a predetermined number.  
As the master detects such a request, it starts collecting T-LOG buffer data. After collecting data from one  
satellite, the master waits for a preset time and starts collecting data from another satellite. In T-LOG polling,  
the data transmitted to the master is stored in the corresponding file.  
The data flow in T-LOG polling is shown below.  
Master  
(4)  
(1) (2) (3)  
(5)  
Satellite A  
Satellite B  
Satellite C  
Satellite D  
Polling sequence (see the figure above.)  
(1) Satellite A makes a request for polling.  
(2) The master detects the request and starts collecting T-LOG data from satellite A.  
(3) The T-LOG data is sent to the master.  
(4) After receiving T-LOG data from satellite A, the master waits for a preset time.  
(5) The master detects a request from another satellite (B, C or D) and starts polling for it.  
You can specify in the PGM2 mode whether the entry function of a satellite is disabled (LOCK) or enabled  
(CONTINUE) when the T-LOG buffer is full.  
If it is disabled, an error message “T-LOG FULL” will be displayed and you are not allowed to make any  
entry in the REG/MGR mode at the satellite until the error message is cleared.  
If it is enabled, you can continue entries but cannot save the entered data. Even if data is entered after the  
T-LOG buffer becomes full, the previous data saved in the file will not be erased.  
• Depending on a remaining capacity of T-LOG buffer, T-LOG full indicator “T” appears on the  
NOTE  
top right of the screen in a colored square: green for less than 20 percent remaining, yellow for  
less than 10 percent remaining and red for less than 5 percent remaining.  
• For the programming whether or not to lock a registration entry when the T-LOG file is full, see  
the UP-3500 Instruction Manual.  
• For the T-LOG polling between the master and MWS, please consult your authorized SHARP  
dealer.  
17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
12. PLU/EAN data control  
In the IRC system, the following two systems for PLU/EAN data control are available: a centralized system  
and an individual system.  
In choosing the type of PLU/EAN data control system, please consult your authorized SHARP dealer.  
Centralized system  
PLU/EAN sales data is centrally controlled by the master. PLU/EAN sales data which is temporarily stored  
in the T-LOG buffer of a satellite is sent to the master by T-LOG polling.  
Individual system  
The master and satellites control their own PLU/EAN sales data. PLU/EAN sales reports can be individually  
generated at each machine. Consolidation of PLU/EAN sales data can be achieved by generating the  
consolidated PLU/EAN report at the master.  
The learning function enables the operator at a satellite to set the unit price, associated  
NOTE  
department and auto-deletion/non-deletion choice for an item whose code is undefined in the  
PLU/EAN file, and to register the transaction. (For further information on the learning function,  
see the UP-3500 Instruction Manual.)  
If the satellite has no dynamic EAN file, the data on the EAN item which has been set using the  
learning function is stored in the PLU/EAN main file to update the file.  
If the satellite has a dynamic EAN file, the data is stored in the dynamic EAN file to update the file.  
The data which has been set using the learning function in the training mode at a satellite is also  
stored in its T-LOG buffer.  
For the data flow, see the following figures.  
(1) In case that the master and satellites have no dynamic EAN files:  
Master  
Satellite  
Registration by the  
learning function  
Updating  
T-LOG polling/updating  
PLU/EAN  
main file  
PLU/EAN  
main file  
Saving  
T-LOG  
buffer  
18  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) In case that the master has a dynamic EAN file and satellites don't:  
Master  
Satellite  
Registration by the  
learning function  
Updating  
Updating  
Updating the  
PLU/EAN  
main file  
PLU/EAN  
main file  
PLU/EAN main  
files of satellites  
Saving  
At this time,  
the dynamic EAN file of  
the master is cleared.  
Dynamic  
EAN file  
T-LOG  
buffer  
T-LOG polling  
(3) In case that both the master and satellites have dynamic EAN files:  
Master  
Satellite  
Registration by the  
learning function  
Updating  
Updating  
Updating the PLU/EAN  
PLU/EAN  
main file  
PLU/EAN  
main file  
main files of satellites  
At this time, all dynamic  
EAN files in the IRC  
system are cleared.  
Dynamic  
EAN file  
Dynamic  
EAN file  
Saving  
T-LOG  
buffer  
T-LOG polling  
19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
13. Price change function  
When a preset data (unit price and associated department) of an EAN item is changed at a satellite or the  
master using the price change function, its PLU/EAN main file or dynamic EAN file is updated with the new  
data. Immediately after this, the new data is automatically distributed to all other machines to update their  
PLU/EAN main files or dynamic EAN files which contain the same EAN code. The updated file varies  
depending on dynamic file setting for the IRC system.  
The EAN data changed at a satellite is also stored in its T-LOG buffer and collected through T-LOG polling  
by the master to update its PLU/EAN main file or dynamic EAN file in case the updated EAN data at the  
satellite is not automatically distributed to the master due to dynamic file setting for the IRC system.  
For further information on the price change function, see the UP-3500 instruction manual.  
For the data flow, see the following figures.  
• In case that the price is changed at the master:  
Master  
Satellite  
Updated EAN data  
(unit price and associated  
department) through the  
price change function  
PLU/EAN  
main file  
PLU/EAN  
main file  
Automatic distribution of  
updating data to all satellites  
Dynamic  
EAN file  
Dynamic  
EAN file  
T-LOG  
buffer  
• In case that the price is changed at a satellite:  
Master  
Satellite  
Updated EAN data  
(unit price and associated  
department) through the  
price change function  
Automatic distribution of  
updating data to the master  
and all other satellites  
Updating  
PLU/EAN  
main file  
PLU/EAN  
main file  
Dynamic  
EAN file  
Dynamic  
EAN file  
T-LOG polling and  
updating  
Saving  
T-LOG  
buffer  
If a transmission error occurs during automatic distribution of updated data to other machines after a  
price is changed using the price change function at a machine, the machine number of the terminal  
which causes the error and the type of error are printed out at the sending machine. In this case, the  
system retry function can be used if it is enabled. (For the system retry function, see pages 55–56.)  
NOTE  
20  
Download from Www.Somanuals.com. All Manuals Search And Download.  
14. Customer data control  
In the IRC system, customer data is centrally controlled by the master. Customer data which is temporarily  
stored in the T-LOG buffer of a satellite is sent to the master by T-LOG polling and controlled by the master.  
(For further information on T-LOG polling, see page 17.)  
15. Communication with a remote printer (option)  
When a remote printer is included in the inline system, order data is output to the remote printer according  
to the remote printer assignment.  
The remote printer, also called a kitchen printer, is used to print all or part of the data entered at a machine.  
Although kitchen may be one of the typical settings for the convenient use of the remote printer, it can also  
be used at any location.  
If a remote printer is assigned to a department or PLU, the information on the department or PLU is output  
to the remote printer when the [NBAL] or [FINAL] key is touched or the transaction is finalized at a terminal.  
The data which can be output to a remote printer is as follows:  
1) Item text  
2) Quantity*  
3) Unit price*/Price*  
4) Amount*  
5) PLU/department code*  
6) Free text*  
7) Number of guests*  
* Whether to print or not is selectable.  
Second (back-up) remote printer  
A second remote printer can be assigned to each remote printer for automatic back-up.  
If an error occurs during data output to a remote printer, the data is output to the second remote printer  
assigned to it.  
When an error occurs during data output to the second remote printer, the data is output to the receipt  
printer if there is one set up for the terminal.  
Up to two remote printers can be preset to print data on each item (PLU or department).  
If two printers are preset to print data on each item, the data is simultaneously output to both printers.  
If either of these printers encounters an error, the data is output to its backup printer.  
If the backup printer encounters an error, the data is output to the receipt printer if there is one set up for the  
terminal.  
• For the programming of remote printers (KP#1-KP#9), see pages 43–45.  
• Crate entry is not output to a remote printer.  
NOTE  
21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
16. Rerouting print data  
In restaurants or the like, every terminal does not need an external printer (a receipt/report printer, journal  
printer, bill printer or kitchen printer).  
One external printer connected by an RS-232 cable can be shared by two or more UP-3500 machines.  
Print data rerouting chart  
Rerouting data flow  
Print data (1)  
UP-3500  
External printer  
Print data (1)  
UP-3500  
Ordinary data flow  
Print data (2)  
UP-3500  
External printer  
via LAN  
via RS-232 cable  
22  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2
Consolidated and Individual Reports  
The system can generate two types of sales reports: consolidated reports (reports on all or specified  
machines in the system) and individual reports (reports on individual machines). At the master, you can  
generate consolidated reports on all or specified machines in the system. Certain consolidated reports can  
also be generated at the back-up master under certain conditions. Individual reports can be generated at  
any machine in the IRC system: each satellite, the master and the back-up master.  
1. Operating modes  
X1/Z1 mode: Daily sales reading (X1) and resetting (Z1) reports  
X2/Z2 mode: Periodic consolidated sales reading (X2) and resetting (Z2) reports  
OPXZ mode: Individual clerk/cashier daily sales reading (X) and resetting (Z) reports  
23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2. Consolidated reports master/back-up master  
(1) Report generation procedure  
To generate various reports, use the following procedure, referring to the list of consolidated reports  
on the following pages.  
1. Enter the required operating mode (OPXZ, X1/Z1 or X2/Z2) from the mode selection window.  
2. Select “SYSTEM READING” or “SYSTEM RESETTING” from the displayed menu depending on your  
need.  
3. Select the type of report you wish to generate from the displayed menu.  
(If your desired type of report menu is not shown on the displayed screen, you can scroll the screen to  
the right or left to display the rest of the report menu using the right-pointing or left-pointing arrow key  
down on the screen.)  
4. Enter data required to generate a desired report if needed.  
The MACHINE No. window will appear. (If the PLEASE SELECT OUTPUT DEVICE. dialogue is  
appeared at this point, skip the step 5 and proceed to step 6.)  
5. If you wish to generate a report on all the machines in the system, select “1 ALL.” If you wish to generate  
a report on specific machines, select “2 MACHINE SELECT.” In this case, the MACHINE SELECT  
window will appear.  
Touch a desired machine number(s) line and select “YES,” and then touch the [CONTINUE] key.  
The PLEASE SELECT OUTPUT DEVICE. dialogue will appear.  
6. Select “1.DISPLAY” or “2.PRINT.”  
If a receipt/report printer is not set up for the master or back-up master, “1.DISPLAY” is the only  
valid choice.  
NOTE  
24  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) List of consolidated reports (SYSTEM READING/RESETTING)  
Operating modes  
Report type  
Description  
Required data/Remarks  
OPXZ X1/Z1 X2/Z2  
GENERAL  
*2 General report  
-
X1,Z1 X2,Z2  
<DEPARTMENT>  
DEPT. /GROUP  
Department by group report  
-
X1  
X2 Department code  
*2  
(Specify range by start and end codes.)  
X2 Department group no. (1 to 17)  
X2  
DEPT. IND. GROUP *2 Individual department group report  
DEPT. GROUP TOTAL*2 Department group total report  
-
-
X1  
X1  
<PLU>  
PLU  
PLU/EAN sales report by  
*2 specified range  
-
X1,Z1 X2,Z2 PLU/EAN code  
(Specify range by start and end codes.)  
X1,Z1 X2,Z2 PLU/EAN code pickup  
PLU PICK UP  
*2 PLU/EAN pickup report  
Combo sales report  
-
-
COMBO SALES  
X1  
X2 PLU code  
(Specify range by start and end codes.)  
X2 PLU/EAN code pickup  
*2  
COMBO PICK UP  
PLU BY DEPT.  
*2 Combo sales pickup report  
*2 PLU/EAN report by associated dept.  
*2 PLU/EAN individual group report  
-
-
-
-
-
X1  
X1,Z1 X2,Z2 Department code  
PLU IND. GROUP  
X1  
X1  
X1  
X2 PLU/EAN group no.  
X2  
PLU GROUP TOTAL *2 PLU/EAN group total report  
PLU STOCK PLU/EAN stock report  
-
PLU/EAN code  
*2  
PLU STOCK PICK UP *2 PLU/EAN stock pickup report  
(Specify range by start and end codes.)  
PLU/EAN code pickup  
-
-
X1  
X1  
-
PLU TOP 20  
PLU/EAN top 20 sales report by  
sales amount  
X2  
PLU/EAN top 20 sales report by  
*2 sales quantity  
-
X1  
X2  
PLU ZERO SALES  
PLU/EAN zero sales report  
PLU/EAN zero sales report by  
*2 associated dept.  
-
-
X1  
X1  
X2  
X2 Department code  
PLU MINIMUM STOCK PLU/EAN minimum stock report  
-
-
X1  
X1  
-
PLU/EAN code  
*2  
(Specify range by start and end codes.)  
PLU PRICE CATEGORY PLU/EAN sales report by price  
*2 category  
X2 PLU/EAN price category  
PLU HOURLY GROUP *2 PLU/EAN hourly group report  
-
-
X1,Z1  
X1,Z1  
-
-
Time range  
PROMOTION PLU  
Promotion PLU/EAN report  
Promotion table no.  
(Specify range by start and end  
number.)  
*2  
<TRANSACTION>  
TRANSACTION  
TL-ID  
*2 Transaction report  
-
-
-
-
-
X1  
X1  
X1  
X1  
X1  
X2  
X2  
X2  
X2  
-
*2 Total-in-drawer report  
COMMISSION SALES *2 Commission sales report  
TAX  
*2 Tax report  
CHIEF  
*2 Chief report  
25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Operating modes  
OPXZ X1/Z1 X2/Z2  
Report type  
<PERSONNEL>  
Description  
Required data/Remarks  
ALL CLERK  
All clerk report  
-
X1,Z1 X2,Z2  
*1 (Centralized) *2 (Individual)  
IND. CLERK  
Individual clerk report  
X,Z X1,Z1 X2,Z2  
*1 (Centralized) *2 (Individual)  
ALL CASHIER  
IND. CASHIER  
EMPLOYEE  
*2 All cashier report  
*2 Individual cashier report  
-
X1,Z1 X2,Z2 Only for the clerk + cashier system  
X,Z X1,Z1 X2,Z2 Only for the clerk + cashier system  
Employee report  
-
-
-
-
-
-
-
-
X2,Z2 Employee code  
(Specify range by start and end codes.)  
X2 Employee code  
(Specify range by start and end codes.)  
X2 Employee code  
(Specify range by start and end codes.)  
X2,Z2 Employee code  
(Specify range by start and end codes.)  
*1  
EMP. ADJUSTMENT  
EMP. ACTIVE STATUS  
EMP. OVER TIME  
Employee time adjustment report  
*1  
Employee active status report  
*1  
Employee over time report  
*1  
<OTHERS>  
HOURLY  
Hourly report (by specified range)  
*2 Hourly report (all)  
*2 Daily net report  
*2 Labor cost % report  
GLU report  
-
-
-
-
-
X1  
X1,Z1  
-
-
Time range  
-
DAILY NET  
LABOR COST%  
GLU  
X2,Z2  
X1  
-
-
X1,Z1  
GLU code  
(Specify range by start and end codes.)  
Only for the centralized GLU file system  
Only for the centralized GLU file system  
*1 (Centralized) *3 (Individual)  
GLU BY CLERK  
GLU report by clerk  
ROOM GLU report  
-
-
X1,Z1  
X1,Z1  
-
-
*1 (Centralized) *3 (Individual)  
ROOM GLU  
ROOM GLU code  
(Specify range by start and end codes.)  
Only for the centralized GLU file system  
Only for the centralized GLU file system  
*1 (Centralized) *3 (Individual)  
ROOM GLU BY CLERK ROOM GLU report by clerk  
*1 (Centralized) *3 (Individual)  
-
X1,Z1  
-
BALANCE  
BILL  
CUSTOMER SALES  
*2 Balance report  
*1 Bill report  
Customer sales report  
*3  
-
-
-
X1  
X1,Z1  
-
X2  
-
X2 Customer code  
(Specify range by start and end codes.)  
Z2 Customer code  
(Specify range by start and end codes.)  
Z2 Customer code  
(Specify range by start and end codes.)  
CUSTOMER SALES 1  
CUSTOMER SALES 2  
CUSTOMER BY AMT  
CHARGE ACCOUNT  
Customer sales report 1  
*3 (Only charge details)  
Customer sales report 2  
*3 (Charge amount & details)  
Customer sales report by  
*3 specified sales range  
Customer charge account report  
*3 (Customer no payment report)  
Customer ordering report by  
code range  
-
-
-
-
-
-
-
-
-
-
-
-
X2 Customer sales range  
X2  
CUSTOMER  
ORDERING  
X2,Z2 Customer ordering code  
(Specify range by start and end codes.)  
X2,Z2 Date range  
*1 (Centralized) *3 (Individual) Customer ordering report by date range  
STACKED REPORT  
Stacked report 1  
Stacked report 2  
X1,Z1 X2,Z2  
*1: Corresponding reports can be generated at the back-up master after master declaration.  
*2: Corresponding reports can be generated at the back-up master after master declaration under certain condition.  
(Please consult your authorized SHARP dealer for the required condition setting.)  
*3: Corresponding reports can not be generated at the back-up master.  
26  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3. Individual reports master/back-up master/satellite  
(1) Report generation procedure  
To generate various reports, use the following procedure, referring to the list of individual reports on  
the following pages.  
1. Enter the required operating mode (OPXZ, X1/Z1 or X2/Z2) from the mode selection window.  
2. Select “READING” or “RESETTING” from the displayed menu depending on your need.  
3. Select the type of report you wish to generate from the displayed menu.  
(If your desired type of report menu is not shown on the displayed screen, you can scroll the screen to  
the right or left to display the rest of the report menu using the right-pointing or left-pointing arrow key  
down on the screen.)  
4. Enter data required to generate a desired report if needed.  
The PLEASE SELECT OUTPUT DEVICE. dialogue will appear.  
5. Select “1.DISPLAY” or “2.PRINT.”  
• If a receipt/report printer is not set up for the terminal, “1.DISPLAY” is the only valid choice.  
NOTE  
• Depending on your IRC settings for the items (clerk file system, etc) requiring the selection of  
centralized or individual, issuable report types vary. For further detail, consult your authorized  
SHARP dealer.  
27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) List of individual reports (READING/RESETTING)  
Operating modes  
Report type  
Description  
Required data/Remarks  
OPXZ X1/Z1 X2/Z2  
GENERAL  
General report  
-
X1,Z1 X2,Z2  
<DEPARTMENT>  
DEPT. /GROUP  
Department by group report  
-
X1  
X2 Department code  
(Specify range by start and end codes.)  
X2 Department group no. (1 to 17)  
X2  
DEPT. IND. GROUP  
Individual department group report  
Department group total report  
-
-
X1  
X1  
DEPT. GROUP TOTAL  
<PLU> (Only when the individual PLU/EAN totalizer system is applied)  
PLU  
PLU/EAN sales report by  
specified range  
-
X1,Z1 X2,Z2 PLU/EAN code  
(Specify range by start and end codes.)  
X1,Z1 X2,Z2 PLU/EAN code pickup  
PLU PICK UP  
PLU/EAN pickup report  
Combo sales report  
-
-
COMBO SALES  
X1  
X2 PLU code  
(Specify range by start and end codes.)  
X2 PLU/EAN code pickup  
COMBO PICK UP  
PLU BY DEPT.  
Combo sales pickup report  
PLU/EAN report by associated dept.  
PLU/EAN individual group report  
PLU/EAN group total report  
PLU/EAN stock report  
-
-
-
-
-
X1  
X1,Z1 X2,Z2 Department code  
PLU IND. GROUP  
PLU GROUP TOTAL  
PLU STOCK  
X1  
X1  
X1  
X2 PLU/EAN group no.  
X2  
-
-
PLU/EAN code  
(Specify range by start and end codes.)  
Only for the individual PLU/EAN  
stock file system  
PLU STOCK PICK UP  
PLU TOP 20  
PLU/EAN stock pickup report  
-
X1  
PLU/EAN code pickup  
Only for the individual PLU/EAN  
stock file system  
PLU/EAN top 20 sales report by  
sales amount  
-
-
X1  
X1  
X2  
X2  
X2  
PLU/EAN top 20 sales report by  
sales quantity  
PLU ZERO SALES  
PLU/EAN zero sales report  
PLU/EAN zero sales report by  
associated dept.  
-
-
X1  
X1  
X2 Department code  
PLU MINIMUM STOCK PLU/EAN minimum stock report  
-
X1  
-
PLU/EAN code  
(Specify range by start and end codes.)  
Only for the individual PLU/EAN  
stock file system  
PLU PRICE CATEGORY PLU/EAN sales report by price  
category  
-
X1  
X2 PLU/EAN price category  
PLU HOURLY GROUP  
PROMOTION PLU  
PLU/EAN hourly group report  
Promotion PLU/EAN report  
-
-
X1,Z1  
X1,Z1  
-
-
Time range  
Promotion table no.  
(Specify range by start and end  
number.)  
<TRANSACTION>  
TRANSACTION  
TL-ID  
Transaction report  
Total-in-drawer report  
Commission sales report  
Tax report  
-
-
-
-
-
X1  
X1  
X1  
X1  
X1  
X2  
X2  
X2  
X2  
-
COMMISSION SALES  
TAX  
CHIEF  
Chief report  
28  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Operating modes  
OPXZ X1/Z1 X2/Z2  
Report type  
<PERSONNEL>  
Description  
Required data/Remarks  
ALL CLERK  
IND. CLERK  
ALL CASHIER  
IND. CASHIER  
<OTHERS>  
HOURLY  
All clerk report  
-
X1,Z1 X2,Z2 Only for the individual clerk file system  
X,Z X1,Z1 X2,Z2 Only for the individual clerk file system  
X1,Z1 X2,Z2 Only for the clerk + cashier system  
X,Z X1,Z1 X2,Z2 Only for the clerk + cashier system  
Individual clerk report  
All cashier report  
-
Individual cashier report  
Hourly report (by specified range)  
Hourly report (all)  
-
-
-
-
X1  
X1,Z1  
-
-
Time range  
-
X2,Z2  
-
DAILY NET  
GLU  
Daily net report  
GLU report  
X1,Z1  
GLU code  
(Specify range by start and end codes.)  
Only for the individual GLU file system  
Only for the individual GLU file system  
ROOM GLU code  
GLU BY CLERK  
ROOM GLU  
GLU report by clerk  
ROOM GLU report  
-
-
X1,Z1  
X1,Z1  
-
-
(Specify range by start and end codes.)  
Only for the individual GLU file system  
Only for the individual GLU file system  
ROOM GLU BY CLERK ROOM GLU report by clerk  
-
-
-
X1,Z1  
-
BALANCE  
Balance report  
X1  
-
X2  
CUSTOMER  
ORDERING  
Customer ordering report by  
code range  
X2,Z2 Customer ordering code  
(Specify range by start and end codes.)  
X2,Z2 Date range  
Customer ordering report by date range  
Stacked report 1  
-
-
-
STACKED REPORT  
E. JOURNAL  
X1,Z1 X2,Z2  
Stacked report 2  
Electronic journal  
X,Z X1,Z1  
-
Consecutive number range, Date  
range, time range and clerk code  
for X and X1 reports  
29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4. Resetting reports in a system with no save file  
In a system which has no save file and has been programmed so as to automatically lock satellites after  
resetting when general resetting, hourly resetting, cashier resetting, clerk resetting (only the case of  
individual clerk file system) or daily net resetting report is taken, the data in the satellites concerned is not  
cleared. In this case, the satellites will be locked after resetting, and any entry will not be allowed in the  
REG/MGR mode there.  
Generation of the same resetting report in the locked state will print a copy symbol on the report.  
The satellites can be unlocked by generating a corresponding consolidated resetting report at the master, or  
by manual clearing of corresponding sales memories of the satellites.  
Your dealer can program whether or not to have save files, and whether or not to lock the  
satellites. For details, consult your authorized SHARP dealer.  
NOTE  
30  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5. Clerk report  
As stated earlier (see pages 7-8), there are two systems for collecting clerk sales data: a centralized system  
and an individual system.  
(1) Centralized clerk file system  
In this system, the transaction data on a clerk in each satellite will be transmitted to the master each  
time the clerk signs off. Individual reports on both individual clerk and full clerk are not available at any  
machine in the IRC system. At the master, you can generate consolidated full clerk and individual clerk  
reports.  
At each satellite, you can generate consolidated individual clerk reports.  
If a consolidated individual clerk report is taken at a satellite while a clerk is in sign-on state at the  
machine, the data on transactions being handled by the clerk or cashier is also added and printed out.  
If a consolidated full clerk Z report is taken at the master while a clerk signs on at a satellite, that  
clerk’s sales data are excluded from the report and resetting operation for the clerk can not be made.  
In this case, the message “IS SIGNED ON” and a machine number of the satellite is printed on the  
report as shown below.  
Full clerk report sample in the centralized clerk file system (master)  
Machine no.  
Consecutive no.  
Date  
Time  
Report mode  
Report type  
Clerk code  
Clerk name  
Data on clerk #0001  
Clerk sign-on state message and the signed on machine #  
(This message is printed right above the clerk who is in sign-on state.)  
Data on clerk #0003  
For detailed information on report items, see the UP-3500 Instruction Manual.  
NOTE  
31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) Individual clerk file system  
In this system, you can generate consolidated reports on full clerk or individual clerk at the master  
only. At each machine, you can generate an individual X or Z report on transactions made by an  
individual clerk or all clerks assigned to the machine.  
If the system has no save file, the clerk for whom an individual Z report has been generated is not  
allowed to make registrations in the REG mode. This condition, in which registrations by the clerk are  
disallowed, is canceled when his or her sales data is consolidated and reset at the master or when the  
sales data is manually cleared. (For the manual clearing operation, see page 54.)  
When an X or Z report for the locked clerk is generated again, the COPY mark will be printed in the  
report as shown below. (This COPY mark will not appear when the system has a save file.)  
Full clerk report sample in the individual clerk file system (master)  
Symbol of copy  
Symbol of copy  
• For selecting whether your system should have a save file or not, consult your authorized  
SHARP dealer.  
NOTE  
• For the setting of the individual resetting data clear at the time of consolidation general  
resetting, please consult your authorized SHARP dealer.  
32  
Download from Www.Somanuals.com. All Manuals Search And Download.  
6. Cashier report  
The cashier file management method in the IRC system employs individual system. A cashier who is  
assigned to a machine can carry out registrations and other operations at that machine. In this system, you  
can generate consolidated reports on full cashier or individual cashier at the master only. At each machine,  
you can generate an individual X or Z report on transactions made by an individual cashier or all cashiers  
assigned to the machine.  
If the system has no save file, the cashier for whom an individual Z report has been generated is not allowed  
to make registrations in the REG mode. This condition, in which registrations by the cashier are disallowed,  
is canceled when his or her sales data is consolidated and reset at the master or when the sales data is  
manually cleared. (For the manual clearing operation, see page 54.)  
When an X or Z report for the locked cashier is generated again, the COPY mark will be printed in the  
report. (This COPY mark will not appear when the system has a save file.)  
When the system has a save file, the data in the save file and that in the sales file are summed up for  
consolidation.  
• The above explanation applies when the cashier system is used in addition to the clerk system.  
For the selection and settings of the clerk + cashier system or clerk only system, please consult  
your authorized SHARP dealer.  
NOTE  
• For the setting of the individual resetting data clear at the time of consolidation general  
resetting, please consult your authorized SHARP dealer.  
33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
7. Reports that can be generated when the Compulsory  
Cash/Check Declaration (CCD) function is enabled  
Each machine can be programmed to enable the Compulsory Cash/Check Declaration (CCD) function. This  
function compels the operator to enter the cash/check amount in the drawer just before an individual  
clerk/cashier Z/Z1 report, all clerk/cashier Z1 report, or a general Z1 report is issued. Unless CCD entries  
compelled by the CCD function have been made, all the reports can not be generated.  
To take a consolidated general Z1 report in case of compulsory CCD function (by terminal), the following  
two conditions are applied.  
1) If the CCD DATA is not entered in the master and the master is included in appointment of machine  
number, a consolidated general Z1 report can not be generated.  
2) If the CCD DATA is not entered in the satellite, a consolidated general Z1 report can not be generated.  
In the case of taking a consolidated individual clerk Z1 report and a consolidated all clerk Z1 report under  
centralized clerk file system, CCD entry is required only at the master just before the report generation.  
In all other cases under compulsory CCD function, you can not generate a consolidated Z1 reports  
(individual clerk, individual cashier, all clerk, all cashier and general report) at the master unless CCD  
entries have been made at all the machines in the IRC system to generate the corresponding individual  
Z1(Z) report at each machine beforehand.  
You can not generate some types of reports depending on a selected CCD entry type as shown in the table  
below.  
List of consolidated reports (at the master)  
Type of report  
Clerk/Cashier  
General report  
Other reports  
Individual clerk/  
cashier report  
All clerk/  
cashier report  
CCD entry programming  
X
Z
X
Z
X
Z
X
Z
Non-compulsory  
*
By clerk/cashier  
*
By terminal (per shift)  
By all clerk/cashier  
*
: Report generation is not allowed.  
: Report generation is allowed.  
* : CCD entries at the generation of corresponding individual reports at the master and all the satellites must have  
been done beforehand except when taking a consolidated individual or all clerk Z1 report under centralized clerk  
file system.  
For choosing a type of compulsory cash/check declaration, please consult your authorized  
SHARP dealer.  
NOTE  
34  
Download from Www.Somanuals.com. All Manuals Search And Download.  
8. Reset clear operation (X1/Z1 and X2/Z2 modes) master  
Even when a machine has been programmed to disallow entries after individual general resetting or has not  
been programmed to allow automatic clearing operation of the individual resetting memory at the time of  
consolidation general resetting, you can unlock the machine through reset clear operation in order to restart  
entries.  
1. Enter the X1/Z1 or X2/Z2 mode from the mode selection window.  
2. Select “RESET CLEAR” from the displayed menu.  
The MACHINE No. window will appear.  
3. If you wish to unlock all the locked machines in the system, select “1 ALL.” If you wish to unlock specific  
machines, select “2 MACHINE SELECT.” In this case, the MACHINE SELECT window will appear.  
Touch a desired machine number(s) line and select “YES,” and then touch the [CONTINUE] key.  
35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3
IRC Programming  
To start IRC programming, first, turn on the machines in the IRC system and put them in the PGM2 mode.  
The programming procedures for both the master and satellites will be explained below.  
For the setup of your IRC system, please be sure to consult your authorized SHARP dealer.  
1. Setting the machine numbers master and satellite  
It is necessary to assign machine numbers to the master and satellites before programming.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “8 TERMINAL” from the displayed menu.  
The TERMINAL window will appear.  
4. Touch the “MACHINE#” line from the displayed items.  
Enter a desired number for the machine, and touch the [Exit] key.  
Machine number: up to 6 digits (0–999999)  
The DATA NOT SAVED SAVE IT? dialogue will appear.  
5. Select “1.SAVE.”  
6. Repeat steps 1 to 5 for all machines in the IRC system.  
• In an IRC network, each machine number must be unique. Do not use the same number for  
two or more machines.  
NOTE  
• Be sure to set up satellites first to allow the downloading of inline preset from the master to  
satellites.  
36  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2. Setting the terminal numbers (IRC machine numbers) for satellites  
For the setup of your IRC system, please be sure to consult your authorized SHARP dealer.  
It is assumed that your IRC terminals have been set for inline operations.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “21 INLINE CONFIG” from the displayed menu.  
The INLINE CONFIG window will appear.  
4. Touch the “IP ADDRESS 4” line from the displayed items.  
Enter a desired terminal number (1-254) for the machine, and touch the [CONTINUE] key.  
(For programming for the SYSTEM RETRY function and the LOOKUP ORDER, see page 41.)  
5. Repeat steps 1 to 4 for all machines in the IRC system.  
• Terminal numbers must be assigned to the master and each satellite in the IRC system.  
NOTE  
(For setting the master’s terminal number, see the next paragraph.)  
• If an IRC network contains two or more machines with the same terminal number, IRC  
communications will not be achieved correctly. Each terminal number must be unique.  
• The terminal number should be in the range from 1 to 254.  
• If the terminal number “000” is programmed for a machine, it is put in the OFF LINE mode and  
cannot take part in IRC communications.  
37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3. Initial setting for the master and master list creating/updating  
For the setup of your IRC system, please be sure to consult your authorized SHARP dealer.  
(1) Setting the terminal number for the master and creating the master list  
A master list can only be created on the pre-designated master.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “21 INLINE CONFIG” from the displayed menu.  
The INLINE CONFIG window will appear.  
4. Enter a terminal number (1–254) for the master in the “IP ADDRESS 4” line and carry out the  
programming for BMA MACHINE NO.*, the SYSTEM RETRY function*, and LOOKUP ORDER*, and  
then touch the [CONTINUE] key.  
The MASTER LIST window will appear.  
(*For programming for BMA MACHINE NO., the SYSTEM RETRY function and LOOKUP ORDER, see  
pages 40–41.)  
5. Enter a terminal number (1–254) for a machine in the IRC system in the “IP ADDRESS 4” line, and then  
touch the [ENTER] key.  
The “MACHINE No.” line will be selected for entry.  
6. Enter the machine number (1–999999) of the machine and touch the [ENTER] key.  
7. Repeat steps 5 to 6 for all machines in the IRC system.  
Touch the [CONTINUE] to complete the master list.  
• The terminal numbers and machine numbers of the master and satellites must be entered into  
the master list for IRC communications.  
NOTE  
• The terminal numbers and machine numbers of up to 32 machines (one master and 31  
satellites) can be entered into the master list.  
• The terminal number should be in the range from 1 to 254 and the machine number from 1 to  
999999.  
• No satellite can perform inline communications unless its terminal and machine numbers are  
present in the master list.  
• If a machine number which already exists in the master list is entered, an entry error will occur  
even when the corresponding terminal number does not exist in the list.  
• Even if a set of terminal and machine numbers that exists in the master list is entered, no error  
will occur (the list will remain unchanged.)  
38  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) Deleting a machine from the master list  
To delete a terminal number from the master list, proceed as follows:  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “21 INLINE CONFIG” from the displayed menu.  
The INLINE CONFIG window will appear.  
4. Touch the [CONTINUE] key.  
The MASTER LIST window will appear.  
5. Enter a terminal number in the “IP ADDRESS 4” line and a corresponding machine number in the  
RECORD  
“MACHINE No.” line of a machine to be deleted , and then touch the [  
] key.  
DELETE  
6. The machine will ask you as follows: “ARE YOU SURE?”  
If you are sure to delete it, select “1.YES.” If not, select “2.NO.”  
7. Repeat steps 5 to 6 for all machines to be deleted.  
8. Touch the [CONTINUE] key to complete the master list.  
• You can delete any of the terminal numbers that are in the master list.  
• Deleting the master from the master list will inhibit all requests of the satellites from being sent.  
NOTE  
39  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4. Specifying the terminal to serve as a back-up master master  
You can assign one satellite to the function of a back-up master. If the master fails during guest check  
operation, the assigned terminal will perform the master’s function.  
A machine number from 1 to 999999 can be entered.  
If zero is entered, there will be no back-up master in the IRC system.  
This assignment can be done in the INLINE CONFIG window of the master.  
For determining whether your IRC system should have a back-up master or not, please consult your  
authorized SHARP dealer.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “21 INLINE CONFIG” from the displayed menu.  
The INLINE CONFIG window will appear.  
4. Touch the “BMA MACHINE NO.” line and enter the machine number of the terminal to serve as a  
backup master, and then touch the [CONTINUE] key.  
The MASTER LIST window will appear.  
5. Touch the [CONTINUE] key again to close the MASTER LIST window.  
• For determining which satellite should be selected for BMA MACHINE NO., please consult your  
authorized SHARP dealer.  
The master declaration function enables the back-up master or the master to declare to serve as  
NOTE  
the master when the master or back-up master breaks down, and the recovery declaration  
function enables the back-up master or the master to inform satellites of its recovery.  
If the master and back-up master communicate with each other without any problems, a “master  
declaration” should not be done at the master or back-up master. Otherwise the communication  
between them stops.  
For details of these functions, see “Master declaration” and “Recovery declaration” on pages  
50–53.  
40  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5. Specifying whether to enable or disable the system retry function  
when a transmission error occurs master and satellite  
You can specify whether to enable or disable the system retry function if a communication between  
machines does not end successfully.  
This function can be specified in the INLINE CONFIG window of the master and each satellite in the IRC system.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “21 INLINE CONFIG” from the displayed menu.  
The INLINE CONFIG window will appear.  
4. Touch the “SYSTEM RETRY” line and select “ENABLE” or “DISABLE”, and then touch the [CONTINUE]  
key to complete the setting. (The following is applied only in the case of the setting at the master.)  
The MASTER LIST window will appear.  
5. Touch the [CONTINUE] key again to close the MASTER LIST window.  
• If the system retry function is enabled, a transmission job with which an error has occurred is  
NOTE  
not finalized immediately, but the master waits for selection of one of the three commands  
(RETRY, ABORT and IGNORE). Then the master retries access to the satellite that has  
caused the transmission error or terminates the access as a successful or unsuccessful  
transmission depending on the selection made.  
• If the function is disabled, the job is terminated immediately.  
• For further information, see the “System retry function” section on pages 55–56.  
• The default setting is “ENABLE.”  
6. Choosing whether to search the master or satellite  
first for the PLU/EAN code satellite  
At a satellite, you can choose which machine, either the master or the satellite, should be searched first for  
the PLU/EAN code. If you specify that the master should be searched first and enter the PLU/EAN code, the  
master is first searched and then the satellite is searched, and vice versa.  
However, either choice of search order made at the master is invalid. In other words, even if you specify at  
the master that the satellite should be first searched, the master will be first searched.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “21 INLINE CONFIG” from the displayed menu.  
The INLINE CONFIG window will appear.  
4. Touch the “LOOKUP ORDER” line and select “MA” or “SA”, and then touch the [CONTINUE] key.  
41  
Download from Www.Somanuals.com. All Manuals Search And Download.  
7. Reading the contents of the IRC programming master and satellite  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “1 READING” from the displayed menu.  
The READING window will appear.  
3. Select “45 INLINE CONFIG” from the displayed menu.  
(To display the hidden menu for reading, scroll the screen to the right or left using the right-pointing or  
left-pointing arrow key down on the screen.)  
The INLINE READING window will appear.  
4. Select “1 INLINE PRESET” from the displayed menu.  
The PLEASE SELECT OUTPUT DEVICE. dialogue will appear.  
5. Select “1.DISPLAY” or “2.PRINT.”  
If a receipt/report printer is not set up for the terminal, “1.DISPLAY” is the only valid choice.  
NOTE  
Sample Print (master)  
Terminal number of the master  
MWS port no.  
List of the machines involved in the IRC system  
(terminal no. and machine no.)  
System retry function (enable/disable)  
Back-up master (terminal no. and machine no.)  
The machine from which the PLU/EAN code is searched first  
Sample Print (satellite)  
Terminal number of the satellite  
MWS port no.  
System retry function (enable/disable)  
The machine from which the  
PLU/EAN code is searched first  
42  
Download from Www.Somanuals.com. All Manuals Search And Download.  
8. Programming for the remote printer  
For connection of a remote printer to a terminal(s) in the IRC system, be sure to consult your authorized  
SHARP dealer.  
(1) Basic programming for the remote printer master and satellite  
With the following procedure, you can do basic programming for the remote printer(s) included in the  
IRC system.  
For initial setup of the remote printer, please consult your authorized SHARP dealer.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “14 DEVICE CONFIG” from the displayed menu.  
The DEVICE CONFIG window will appear.  
4. Select a remote printer (KP#1-KP#9) to be programmed from the displayed menu.  
A corresponding setting window for the remote printer will appear.  
5. Carry out the programming for the remote printer.  
(See the next page for programming for individual remote printer items.)  
• Be sure to consult your authorized SHARP dealer for the correct settings.  
6. After completion of settings for desired programming items, touch the [EXIT] key.  
The DATA NOT SAVED SAVE IT? dialogue will appear.  
7. Select “1.SAVE.”  
43  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Items to be programmed  
TERMINAL#  
Enter the terminal number (1-254, 0).  
CHANNEL#  
Enter the channel number (0-5).  
PRINTER  
Select the model of the remote printer.  
ER-01PU (SHARP)  
TM-T90 (EPSON)  
TM-H6000R (EPSON)  
TM-T88(3)/T88(4) (EPSON)  
TM-U220/230 (EPSON)  
AUTO CUTTER  
Choose whether to disable or enable the auto cutter function.  
NO: Disables the auto cutter function.  
YES: Enables the auto cutter function.  
PRINT TYPE  
Select the receipt type.  
ADDITION: Addition receipt type  
S/D:  
ADD.+S:  
D ADD.:  
Single/double receipt type  
Addition + single receipt type  
Double addition receipt type  
D ADD+S: Double (addition + single) receipt type  
SECOND KP  
Enter the second remote (kitchen) printer number (1-9, 0).  
NAME  
Enter the name of the remote printer (max.12 characters).  
INITIAL FEED#  
Enter the initial line feed for the remote printer (0 to 64 lines).  
SORT RCPT. CUTTING  
Choose whether to disable or enable the partial cut between each sort group.  
NO: Disables the partial cut function.  
YES: Enables the partial cut function.  
SEQUENTIAL PRINT  
Choose whether to disable or enable the sequential print function.  
NO: Disables the sequential print function.  
YES: Enables the sequential print function.  
Please consult your authorized SHARP dealer for appropriate settings of each item.  
NOTE  
44  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) Optional programming for the remote printer master and satellite  
With the following procedure, you can specify what items to be printed on the remote printer.  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “10 OPTIONAL” from the displayed menu.  
The OPTIONAL window will appear.  
4. Select “5 PRINT SELECT2” from the displayed menu.  
The PRINT SELECT2 window will appear.  
5. Make appropriate settings for items to be printed on the remote printer and touch the [EXIT] key.  
(See below for programming of individual items.)  
The DATA NOT SAVED SAVE IT? dialogue will appear.  
6. Select “1.SAVE.”  
Items to be programmed  
SEPARATOR LINE  
NO: Does not print the separator line on the remote printer.  
YES: Prints the separator line on the remote printer.  
FREE TEXT ON KP  
NO: Does not print the free text on the remote printer.  
YES: Prints the free text on the remote printer.  
ITEM CODE ON KP  
NO: Does not print the PLU/department code on the remote printer.  
YES: Prints the PLU/department code on the remote printer.  
PRICE ON KP  
NO: Does not print the price on the remote printer.  
YES: Prints the price on the remote printer.  
AMOUNT ON KP  
NO: Does not print the amount on the remote printer.  
YES: Prints the amount on the remote printer.  
GUEST# ON KP  
NO: Does not print the number of guests on the remote printer.  
YES: Prints the number of guests on the remote printer.  
QTY=1 ON KP  
NO: Does not print quantity data on the remote printer when the quantity is “1.”  
YES: Prints quantity data on the remote printer even though the quantity is “1.”  
UNIT PRICE PRINT  
NO: Does not print the unit price on the bill printer.  
YES: Prints the unit price on the bill printer.  
For settings of the rest of the programming items for PRINT SELECT2, see the UP-3500  
Instruction Manual.  
NOTE  
45  
Download from Www.Somanuals.com. All Manuals Search And Download.  
9. Programming for the Manager Work Station (MWS)  
master and satellite  
Manager Work Station (MWS) is the system that enables inline data communication between UP-3500 POS  
terminals in the IRC system and a host P.C. via LAN interface.  
For the setup of the Manager Work Station, please be sure to consult your authorized SHARP dealer.  
The function of Manager Work Station:  
1) Downloading of POS terminal data [Terminal  
PC]  
PC]  
PC]  
PC]  
PC]  
PC]  
2) Uploading of POS terminal data  
3) Remote Job Entry (RJE) function  
4) T-LOG function  
[Terminal  
[Terminal  
[Terminal  
[Terminal  
[Terminal  
5) MAIL MESSAGE function  
6) Uploading of SD card data  
(1) Programming of the MWS terminal number  
The terminal number of MWS can be specified by the following procedure:  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “22 MWS CONFIG” from the displayed menu.  
The MWS CONFIG window will appear.  
4. Touch the “IP ADDRESS 4” line and enter a terminal number (1-254) for a MWS terminal, and then  
touch the [EXIT] key.  
The DATA NOT SAVED SAVE IT? dialogue will appear.  
• Entering a terminal number of the machine itself results in “ENTRY ERROR.”  
5. Select “1.SAVE.”  
A terminal number for a machine in MWS must be different from its terminal number for the IRC  
system.  
NOTE  
46  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) Programming of the time-out time  
The time-out value for receiving the data can be specified by the following procedure:  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “22 MWS CONFIG” from the displayed menu.  
The MWS CONFIG window will appear.  
4. Touch the “TIME OUT” line and enter a number (1-255 (sec)) for the time-out time, and then touch the  
[EXIT] key.  
The DATA NOT SAVED SAVE IT? dialogue will appear.  
• This value (time-out value) will depend upon the application. Please consult your authorized SHARP  
dealer.  
5. Select “1.SAVE.”  
(3) Programming of the gateway number  
The gateway number can be specified by the following procedure:  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “2 SETTING” from the displayed menu.  
The SETTING window will appear.  
3. Select “22 MWS CONFIG” from the displayed menu.  
The MWS CONFIG window will appear.  
4. Touch the “G.W. ADDR. 4” line and enter a number (1-254) for gateway IP address 4, and then touch  
the [ENTER] key.  
• Entering a terminal number of the machine itself results in “ENTRY ERROR.”  
• A number pre-entered in the “IP ADDRESS 4” line is not available for the gateway IP address 4.  
47  
Download from Www.Somanuals.com. All Manuals Search And Download.  
10. Reading the contents of the Manager Work Station  
(MWS) programming master and satellite  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “1 READING” from the displayed menu.  
The READING window will appear.  
3. Select “46 MWS CONFIG” from the displayed menu.  
(To display the hidden menu for reading, scroll the screen to the right or left using the right-pointing or  
left-pointing arrow key down on the screen.)  
The PLEASE SELECT OUTPUT DEVICE. dialogue will appear.  
4. Select “1.DISPLAY” or “2.PRINT.”  
If a receipt/report printer is not set up for the terminal, “1.DISPLAY” is the only valid choice.  
NOTE  
Sample Print (master)  
Terminal No.  
Time-out time (20 sec)  
GATEWAY No.  
48  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4
System Back-Up  
1. How the IRC back-up system works  
The IRC system incorporates a back-up system.  
One of the satellites can be designated to serve as a back-up master.  
For the setup of a back-up master in your IRC system, please consult your authorized SHARP dealer.  
When both the master and back-up master are in order, the system works in the following sequence:  
Master  
Back-up master  
1) Updated data  
3) Updated data  
2) Acknowledgment signal  
4) Acknowledgment signal  
Satellite  
1) Each satellite sends updated GLU data (and clerk data*) to the master.  
2) The master receives the data and sends back an acknowledgment signal to the satellite.  
3) The satellite sends the updated data to the back-up master.  
4) The back-up master receives the data and sends back an acknowledgment signal to the satellite.  
*Only for the centralized clerk file system  
If the master breaks down, the back-up master serves as the master after a master declaration is made at  
the back-up master. If the back-up master breaks down, updated data transmission to it can be stopped by  
a master declaration at the master. When the master or back-up master recovers from the breakdown, it  
resumes its function as the master or back-up master by the recovery declaring operation.  
49  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2. Master declaration  
When the master or back-up master breaks down, the master declaration procedure should be taken to  
inform satellites of the breakdown.  
(1) When the master breaks down Master declaration at the back-up master  
Flow of a master declaration at the back-up master  
Master  
Back-up master  
2) Master  
declaration  
operation  
Satellite  
3) Updated data  
1) Detection of a breakdown  
(Transmission stops.)  
4) Acknowledgment signal  
Master declaration  
1) A satellite detects a breakdown of the master through the system retry function when sending  
updated GLU data (and clerk data*) to the master. At this point, the message “MASTER DOWN”  
appears in the pop-up window of the display of the satellite.  
(For the system retry function, see pages 55–56.)  
2) The master declaration operation must be done at the back-up master. This operation informs all  
the satellites that the master has broken down and the back-up master will serve as the master  
hereafter. (During this process, any other operation cannot be done at each satellite.)  
3) Each satellite in the IRC system starts sending updated GLU data (and clerk data*) only to the  
back-up master.  
4) The back-up master receives the data and sends back an acknowledgment signal to the satellites.  
*Only for the centralized clerk file system  
The master declaration procedure is as follows:  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “7 DECLARE & RECOVERY MA/BMA” from the displayed menu.  
The DECLARE & RECOVERY MA/BMA window will appear.  
3. Select “1 DECLARE MASTER&STOP DB UPDATE.”  
While the master is down, the back-up master performs T-LOG polling as well.  
NOTE  
50  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) When the back-up master breaks down Master declaration at the master  
Flow of a master declaration at the master  
Master  
Back-up master  
2) Master declaration  
1) Detection of a back-up master breakdown  
(Transmission stops.)  
Satellite  
3) Updated data  
4) Acknowledgment signal  
1) A satellite detects a breakdown of the back-up master through the system retry function when  
sending updated GLU data (and clerk data*) to both the master and back-up master. At this point,  
the message “BACKUP DOWN” appears in the pop-up window of the display of the satellite.  
2) The master declaration operation must be done at the master. This operation informs all the  
satellites of the breakdown of the back-up master.  
3) Each satellite in the IRC system starts sending updated GLU data (and clerk data*) only to the  
master.  
4) The master receives the data and sends back an acknowledgment signal to the satellites.  
*Only for the centralized clerk file system  
The master declaration procedure is the same as “(1) When the master breaks down.”  
51  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3. Recovery declaration  
When the master or back-up master recovers from a breakdown, the recovery declaration operation should  
be taken to inform satellites of the recovery.  
(1) When the master recovers from a breakdown Recovery declaration  
at the back-up master  
Flow of a recovery declaration at the back-up master  
Master  
Back-up master  
1) Recovery  
declaration  
operation  
3) Updated data file  
Satellite  
4) Master  
recovery  
information  
5) Restart of updated  
data transmission  
2) Transmission stops temporarily.  
Recovery declaration  
1) The recovery declaration operation is done at the back-up master.  
2) Each satellite stops sending updated GLU data (and clerk data*) to the back-up master  
temporarily.  
3) The back-up master sends the updated GLU data (and clerk data*) files to the master.  
4) The back-up master informs all satellites of the master's recovery.  
5) The satellites restart sending updated GLU data (and clerk data*) to the master and the IRC  
system returns to the normal state.  
*Only for the centralized clerk file system  
The recovery declaration procedure is as follows:  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “7 DECLARE & RECOVERY MA/BMA” from the displayed menu.  
The DECLARE & RECOVERY MA/BMA window will appear.  
3. Select “2 SYNCHRONIZE DB MA/BMA.”  
52  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) When the back-up master recovers from a breakdown Recovery  
declaration at the master  
Flow of a recovery declaration at the master  
Back-up master  
Master  
3) Updated data file  
1) Recovery declaration  
Satellite  
4) Back-up master  
recovery information  
2) Transmission stops  
temporarily.  
5) Restart of updated data transmission  
1) The recovery declaration operation is done at the master.  
2) Each satellite stops sending updated GLU data (and clerk data*) to the master temporarily.  
3) The master sends the updated GLU data (and clerk data*) files to the back-up master.  
4) The master informs all satellites of the back-up master's recovery.  
5) The satellites restart sending updated GLU data (and clerk data*) to the back-up master and the  
IRC system returns to the normal state.  
*Only for the centralized clerk file system  
The recovery declaration procedure is the same as “(1) When the master recovers from a breakdown.”  
53  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5
Error Recovery  
1. Manual clear operation  
In case of trouble, you can forcibly clear a specific item memory causing the trouble using the manual clear  
operation to restore the system. This operation should be done only when the master or system breaks  
down.  
(1) Manual clearing procedure  
With the following procedure, you can specify and clear an item memory causing trouble.  
Clearing procedure  
1. Enter the PGM2 mode from the mode selection window.  
2. Select “4 DATA CLEAR” from the displayed menu.  
The DATA CLEAR window will appear.  
3. Referring to the list below, select an appropriate item memory to be cleared to restore the system.  
The above-mentioned manual clearing jobs should be performed at the advice of your  
authorized SHARP dealer.  
NOTE  
(2) List of manual clearing items  
Terminal*1  
Item  
Description  
Remarks  
Master(M) Satellite(S)  
SIGN ON FLAG  
Manual clearing of the clerk  
sign-on state  
M
M
M
-
Effective only for clerks who is in the  
sign-on state at the master. (*2)  
This operation clears all GLU data  
that is currently in use.  
GLU USED FLAG Manual clearing of the GLU  
-
data in usestate  
TRANSACTION  
Manual clearing of the  
GENERAL (dept. and  
transaction) data memory  
Manual clearing of the hourly  
sales data memory  
S
HOURLY  
CLERK  
M
M
M
M
M
M
S
S
S
S
S
S
Manual clearing of the clerk  
sales data memory  
CASHIER  
DAILY NET  
T-LOG  
Manual clearing of the cashier  
sales data memory  
Only for the clerk + cashier system.  
For T-LOG polling, see page 17.  
Manual clearing of the daily net  
sales data memory  
Manual clearing of the T-LOG  
buffer  
E. JOURNAL  
Manual clearing of the electronic  
journal data  
*1 Mdenotes manual clearing functions available at the master while Sdenotes manual clearing functions available at  
satellites.  
*2 Clerk sales data for each satellite at which a clerk signs on is not collected by manual clearing of the sign-on state.  
Clerk sales data is collected only when sign-off operation is done correctly at satellites.  
54  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2. System retry function  
If a transmission job from the master to a satellite is not performed successfully, the master either  
terminates the job immediately or enters command entry awaiting state depending on whether the system  
retry function has been disabled or enabled. When the system retry function has been enabled, the master  
awaits entry of a command and retries access depending on the commands as explained on the following  
page.  
System retry function is also available at satellites depending on a type of transmission error.  
This function is used in the following cases:  
• The master has failed to download preset or updated data to all or some of the satellites.  
• The master has failed to collect sales report data from all or some of the satellites.  
• The satellite has failed to download data to other machines.  
• A clerk has failed to sign off at a satellite.*  
Whether the system retry function is enabled or disabled when a transmission error occurs is  
programmed both at the master and a satellite. (See “5. Specifying whether to enable or disable the  
system retry function when a transmission error occurs” on page 41.)  
*When a clerk has failed to sign off at a satellite for some reason (e.g. the master is busy), the RETRY  
and ABORT commands are available but the IGNORE command is not.  
(1) When the system retry function is disabled  
The master terminates the transmission job immediately in the following two ways.  
If none of the satellites have successfully transmitted data, the transmission is regarded as having  
ended with an error, which is equivalent to ABORT as discussed on the following page.  
If there is any satellite which has successfully transmitted data, the transmission is regarded as either  
successful or unsuccessful depending on the type of transmission job. In this case, the transmission  
regarded as successful and the one regarded as unsuccessful are equivalent to IGNORE and ABORT,  
respectively, both of which are explained on the following page.  
55  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(2) When the system retry function is enabled  
If a transmission error relating to a satellite occurs, the relevant window will appear on the display of  
the master and the master awaits entry of one of the following commands:  
A) RETRY command (selection from the menu)  
B) ABORT command (selection from the menu)  
C) IGNORE command (selection from the menu)  
A) RETRY command:  
When RETRY is selected, the master retries to access the satellite; however, depending on the  
type of error (command error, etc.), it is obvious that the master would fail to access it again. If this  
type of error occurs during transmission, the master may not retry.  
B) ABORT command:  
When ABORT is selected, the master terminates access to the satellite and regards the  
transmission as having unsuccessfully ended. However, in the case of program data downloading,  
the ABORT command may be issued only when all the satellites accessed are in the error state.  
C) IGNORE command:  
When IGNORE is selected, the master terminates access to the satellite and regards the  
transmission as having successfully ended, and then prints only transmitted data.  
If no satellite has successfully transmitted data, the IGNORE command may be issued to the  
master in the case of sales data inquiry (X report), though the result is not printed.  
[Retry during sales data inquiry]  
During resetting, the ABORT command may be given only when every accessed satellite is in the  
error state. The IGNORE and RETRY commands are available unconditionally.  
56  
Download from Www.Somanuals.com. All Manuals Search And Download.  
6
BASIC SPECIFICATIONS for LAN  
Transmission system:  
10Base-T/100Base-T  
Transmission speed:  
10 Mbits/sec / 100Mbits/sec  
Segment length max. 100m  
Twisted pair cable  
Transmission distance:  
Transmission cable:  
No. of connectable machines:  
Master: 1  
Satellites: max. 31  
*Up to 31 machines are operable with batch processing.  
Up to 15 machines are operable with real-time processing.  
57  
Download from Www.Somanuals.com. All Manuals Search And Download.  
UP3500V_2IE10  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Sennheiser Video Game Headset UPM 550 User Manual
Soleus Air Air Conditioner GL PAC 08E4 User Manual
Soleus Air Fan MS 09 User Manual
Sony Cell Phone 1265 2574 User Manual
Sony Stereo System STR SL40 User Manual
Sony Video Games 14633159059 User Manual
Stanley Black Decker Automobile Parts MB156 User Manual
StarTechcom Computer Hardware PCISOUND5CH User Manual
Sub Zero Cooktop CT15I S User Manual
Sunbeam Convection Oven CO3000 User Manual