Sennheiser Video Game Headset MB Pro 1 User Manual

MB Pro 1  
MB Pro 2  
Professional Bluetooth solutions  
Instruction manual  
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Important safety information  
Important safety information  
Safety instructions for rechargeable batteries  
WARNING  
X Please read this instruction manual carefully and com-  
pletely before using the product.  
X Always include this instruction manual when passing  
the product on to third parties.  
In extreme cases, abuse or misuse of standard/recharge-  
able batteries can lead to:  
X Do not use an obviously defective product.  
• explosion,  
Preventing damage to health and accidents  
• fire development,  
• heat generation or  
• smoke or gas development.  
X Do not listen at high volume levels for long periods of  
time to prevent hearing damage.  
X Always maintain a distance of at least 3.94” (10 cm)  
between the ear cups and the cardiac pacemaker or  
implanted defibrillator since the product generates  
permanent magnetic fields.  
Switch rechargeable battery-powered products  
off after use.  
X Keep the product, accessories and packaging parts out  
of reach of children and pets to prevent accidents and  
choking hazards.  
Only charge rechargeable batteries at am-  
bient temperatures between 10°C/50°F and  
40°C/104°F.  
X Do not use the product in situations which require spe-  
When not using rechargeable batteries for ex-  
tended periods of time, charge them regularly  
(about every 3 months).  
cial attention.  
Preventing damage to the product and malfunctions  
X Always keep the product dry and do not expose it to  
extreme temperatures (hairdryer, heater, extended  
exposure to sunlight, etc.) to avoid corrosion or  
deformation.  
Do not heat above 70°C/158°F, e.g. do not  
expose to sunlight or throw into a fire.  
Dispose of defective products with built-in re-  
chargeable batteries at special collection points  
or return them to your specialist dealer.  
X Only use attachments/accessories supplied or recom-  
mended by Sennheiser.  
X Only clean the product with a soft, dry cloth.  
Only use rechargeable batteries recommended  
by Sennheiser and the appropriate chargers.  
X Only use the product in environments where wireless  
Bluetooth® transmission is permitted.  
Intended use/Liability  
The headsets are accessories for mobile phones, soft-  
phones and any other Bluetooth compliant device with  
a “hands free profile” (HFP), a “headset profile” (HSP)  
or an “advanced audio distribution profile” (A2DP). They  
are intended for wireless communication via Bluetooth  
connection.  
It is considered improper use when this product is used  
for any application not named in this instruction manual.  
Sennheiser does not accept liability for damage arising  
from abuse or misuse of this product and its attach-  
ments/accessories. The risk is to be borne by the user.  
Sennheiser is not liable for damages to USB devices that  
are not consistent with the USB specifications.  
Sennheiser is not liable for damages resulting from the  
loss of connection due to flat or overaged rechargeable  
batteries or exceeding the Bluetooth transmission range.  
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Introduction  
Introduction  
The comfortable new MB Pro 1 and Pro 2 Bluetooth headsets are the wireless  
solution for phone calls with mobile phones and softphones with superb sound  
quality. The ultra noise cancelling microphone integrated into the headset filters  
away background noise, thus providing ultimate speech intelligibility.  
Bluetooth  
The headset complies with the Bluetooth 4.0 standard and is compatible with all  
Bluetooth 1.1, 1.2, 2.0, 2.1, 3.0 and 4.0 devices with a “hands free profile” (HFP),  
a “headset profile” (HSP) or an “advanced audio distribution profile” (A2DP).  
The headset provides wireless freedom to give hands-free convenience with your  
mobile phone.  
Additional features of the Bluetooth headsets  
• Room experience – for a more realistic sound and increased call comfort  
(MB Pro 2 only)  
• Sennheiser voice clarity – for a natural speech and listening experience  
• Ultra noise-canceling microphone – for perfect speech transmission  
• Large leatherette ear pads – for exceptional wearing comfort and powerful  
sound  
• Echo-free conversations – digital echo cancellation eliminates all echoes while  
you are talking  
• HD quality sound – crystal-clear, detailed and transparent sound reproduction  
due to large wideband speaker and extended frequency response  
• Sound-enhancement profile – for multimedia and music listening purpose  
• Multi connectivity – to seamlessly manage calls between mobile devices from  
a single headset for maximum call-handling flexibility  
• Long talk time – talk to business partners and friends for up to 15 hours, with  
up to 19 days of standby time  
• Voice prompts for status – the user is always updated  
• Headset battery level indicator displayed on Apple iPhone® screen  
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Package contents  
Package contents  
The products of the MB Pro 1 and MB Pro 2 series are available for different areas  
of application. The products marked with ML in their name are optimized for  
Microsoft® Lync™.  
Package contents MB Pro 1/MB Pro 2  
MB Pro 1  
or  
*
MB Pro 2  
Quick Guide  
Safety Guide  
Headset charger CH 20 MB USB  
*not included  
Package contents MB Pro 1 UC/MB Pro 2 UC  
BTD 800 USB  
*
MB Pro 1  
or  
MB Pro 2  
Quick Guide  
Quick Guide  
*
Safety Guide  
CH 20 MB  
Quick Guide  
*not included  
Package contents MB Pro 1 UC ML/MB Pro 2 UC ML  
BTD 800 USB  
*
MB Pro 1  
or  
MB Pro 2  
Quick Guide  
Quick Guide  
*
Safety Guide  
CH 20 MB  
Quick Guide  
*not included  
A list of accessories can be found on the product page of the headsets at  
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Product overview  
Product overview  
Overview of headsets  
MB Pro 1  
3
MB Pro 2  
4
4
2
3
1
2
1
9
5
6
7
8
1 Windshield  
6 Headset LED  
2 Microphone  
3 Battery compartment  
4 Ear pad  
7 Multi-function button  
8 Audio button  
9 Charging contacts  
5 Name plate  
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Product overview  
Overview of the headset chargers  
1
2
1
CH 20 MB  
CH 20 MB USB  
3
3
1 Magnetic holder with  
3 USB plug  
charging contacts  
2 Headset stand/  
USB cable holder  
Overview of the BTD 800 USB dongle  
1
2
3
1 USB plug  
3 Link button  
2 Link LED  
Overview of pictograms  
Meaning of the pictograms for pressing a button  
Pictogram  
Meaning  
Briefly press this button.  
2 x  
Double-press this button.  
Keep this button pressed for 5 seconds.  
5s  
Meaning of the pictograms for the flashing of the LED  
Pictogram  
Meaning  
The LED flashes.  
The LED flashes once every 3 seconds.  
The LED flashes 3 times per second.  
3s  
1s  
The pictogram “i”  
Notes marked with the pictogram “i” provide important information on the  
use of the product.  
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Product overview  
Overview of the LED indications  
Meaning during operation  
LED  
Meaning  
Headset switches on  
Headset switches off  
Headset/USB dongle is in pairing mode  
Pairing was successful  
Pairing has failed or has been cancelled  
Connectable state, not connected  
2s  
2s  
Once the headset is successfully connected, the LED goes off.  
Meaning during calls  
LED on the headset  
Meaning  
Incoming call  
Incoming call + rechargeable battery is weak  
Meaning during charging  
LED  
corresponds to a talk time of ...  
less than 1 hour  
1x  
1x  
2x  
3x  
4x  
between 1 and 2 hours  
between 2 and 4 hours  
between 4 and 10 hours  
above 10 hours  
up to 15 hours; battery is fully charged  
After 30 seconds, the LED goes off. Press the multi-function button to check the  
battery charge level. When the battery is fully charged, the LED lights up blue  
constantly.  
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Product overview  
Overview of buttons  
Multi-function button  
Press the Function  
button  
Page  
Accepts/ends a call  
Accepts an incoming call and ends the active call  
(managing two calls)  
Cancels redialing  
Ends the active call and makes the call on hold active  
(managing two calls)  
Retrieves information on the remaining talk time  
15  
Transfers a call from the mobile phone to the headset  
Activates/cancels voice dialing  
1 s  
Rejects a call  
Rejects the incoming call and continues the active call  
(managing two calls)  
Transfers a call from the headset to the mobile phone  
Switches the headset on/off  
2 s  
Accepts an incoming call and puts the active call on hold 19  
(managing two calls)  
2 x  
Redials the last number  
Toggles between two calls (managing two calls)  
Activates pairing mode  
6 s  
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Product overview  
Audio button: Volume adjustment  
Function  
Move  
the  
Page  
button  
During an active call:  
Increases/reduces the speaker volume  
During music reproduction:  
Increases/reduces the audio volume  
In idle mode  
(no active call or music reproduction):  
Increases/reduces the volume for the ring tone, the beeps  
and the voice prompts  
Audio button: Mute function | Direction of the audio button’s volume up/  
down function | Room experience  
Function  
Press  
the  
Page  
button  
During an active call:  
Mutes/unmutes the headset‘s microphone  
Changes the direction of the Audio button‘s volume up/  
down function; MB Pro 2 also changes the left and the  
right stereo channel  
2 s  
Activates/deactivates the room experience for enhanced  
call comfort during calls (MB Pro 2 only)  
6 s  
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Putting the headset into operation  
Putting the headset into operation  
Charging the headset battery  
A complete charging cycle takes about 2 hours and 30 minutes. Before using  
the headset for the first time, charge the rechargeable battery for a complete  
charging cycle without interruption.  
15 h  
2:30 h  
1. Take off the headset and switch it off (see page 14).  
2. Place the headset into the magnetic holder of the headset charger.  
7.5 h  
0:40 h  
3. Connect the USB plug of the charging cable to the USB socket of your com-  
puter, the corresponding USB car charger (optional accessory) or power supply  
unit (optional accessory).  
4. The battery is being charged. The LED flashes depending on the battery charge  
level. After 30 seconds, the LED goes off. Press the multi-function button to  
check the battery charge level. When the battery is fully charged, the LED  
lights up blue constantly.  
1
2
2s  
OFF  
3
4
LED flashes Meaning  
*
*
1x  
1x  
2x  
below 1 hour talk time  
1 to 2 hours talk time  
2 to 4 hours talk time  
4 to 10 hours talk time  
3x  
4x  
*
above 10 hours talk time  
100 %  
*
not included  
When the battery charge level drops below 15 minutes of talk time, the LED  
flashes red and the voice prompt “Recharge headset” is announced several  
times. When the battery is flat, the headset switches off automatically.  
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Putting the headset into operation  
Battery level indicator displayed on Apple iPhone  
When the headset is paired with an iPhone, the iPhone screen shows an addi-  
tional battery level indicator for the headset.  
Pairing the headset with Bluetooth devices  
CAUTION  
Danger of malfunction!  
The transmitted radio waves of mobile phones can impair the operation of sensi-  
tive and unprotected devices.  
X Only make calls with the headset in locations where wireless Bluetooth trans-  
mission is permitted.  
The headset complies with the Bluetooth 4.0 standard. In order that data can  
be transmitted wirelessly using Bluetooth technology, you have to pair your  
headset with Bluetooth devices that support the “hands free profile” (HFP), the  
“headset profile” (HSP) or the “advanced audio distribution profile” (A2DP).  
The headset can save the connection profiles of up to eight Bluetooth devices  
with which it has been paired. After switch-on, the headset automatically tries  
to connect to the two last connected Bluetooth devices. You can only connect a  
third Bluetooth device after having switched off the first or the second Bluetooth  
device.  
If you pair the headset with a ninth Bluetooth device, the saved connection  
profile of the least used Bluetooth device will be overwritten. If you want to re-  
establish a connection with this Bluetooth device, you have to pair the headset  
again.  
paired +  
paired  
connected  
Using the headset with a PC and a Bluetooth USB dongle  
To use the headset with a softphone, you either require a PC supporting Blue-  
tooth or an additional Bluetooth USB dongle (wireless audio transmitter and  
receiver). The BTD 800 USB Bluetooth USB dongle is supplied together with the  
MB Pro 1 UC/MB Pro 2 UC variants and is pre-paired with the headset.  
To use the headset with a Bluetooth USB dongle:  
X Plug the Bluetooth USB dongle into the USB port of your PC.  
X Follow the instructions in the next chapter, as well as those given in the in-  
struction manual of your Bluetooth USB dongle.  
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Putting the headset into operation  
Pairing the headset with a Bluetooth device  
The following chapter describes, by way of example of a mobile phone, how to  
pair the headset with a Bluetooth device. In case of deviation, proceed as de-  
scribed in the instruction manual of your mobile phone.  
1. Switch the headset off (see page 14).  
2. Keep the multi-function button pressed until the LED alternately flashes blue  
and red.  
The headset is in pairing mode.  
3. Enable the Bluetooth visibility on your mobile phone.  
4. Via the mobile phone‘s menu, start the search for new Bluetooth devices (see  
the instruction manual of your mobile phone). All available devices in the  
proximity of the mobile phone are displayed.  
5. From the found Bluetooth devices, select “Sennheiser MB Pro 1” or “Sennheiser  
MB Pro 2“ to pair the headset with the mobile phone. If necessary, enter the  
default PIN code “0000”.  
6. Once the headset is paired with the mobile phone, the LED goes off.  
1
3
5
2
2s  
6s  
OFF  
”Pairing“  
4
Menu  
Bluetooth on  
Bluetooth oꢀ  
Menu  
Add device  
20 cm  
6
3x  
Sennheiser MB Pro 2  
Presence  
Sennheiser MB Pro 2  
Keyword:  
0000  
”Pairing successful”  
If pairing is not successful within 5 minutes, the headset automatically returns to  
connectable mode. Repeat the pairing procedure.  
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Using the headset  
Using the headset  
Individually adjusting the headset and wearing it  
1. Rotate the microphone boom.  
2. Bend the microphone boom so that the microphone is about 0.8” (2 cm) from  
the corner of your mouth.  
3. Adjust the headset so that the  
MB Pro1: ear pad rests comfortably on your right or left ear.  
MB Pro2: the ear pads rest comfortably on your ears.  
1
2
Left  
Right  
2-3 cm  
3
MB Pro 1  
MB Pro 2  
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Using the headset  
Switching the headset on and connecting it  
X Press the multi-function button for 2 seconds or take the headset from the  
magnetic holder or the charging cable.  
The voice prompt “Power on” is announced in the headset. The LED flashes 3  
times blue every 2 seconds until the headset finds a paired Bluetooth device  
to connect to. Once the connection is successfully established, one or two of  
the following voice prompts are announced in the headset:  
– “Phone one connected” for the first mobile phone  
– “Phone two connected” for the second mobile phone or  
– “Dongle connected” for the Bluetooth dongle.  
3x  
1. ”power on“  
2. „... connected“  
2s  
Only two out of the maximum eight paired Bluetooth devices can be simultane-  
ously connected to the headset (“paired + connected”).  
After switch-on, the headset automatically tries to connect to the two last con-  
nected Bluetooth devices.  
Switching the headset off  
X Press the multi-function button for 2 seconds.  
The voice prompt “Power off” is announced in the headset and the LED flashes  
red 3 times. The headset ends the call and switches off.  
paired +  
connected  
paired  
3x  
”power off“  
2s  
If the headset has not been used for more than 30 minutes and no devices  
are connected, the headset automatically switches off to conserve battery  
power.  
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Using the headset  
Activating/deactivating the voice prompts  
1. Switch the headset on (see page 14).  
2. Simultaneously press and hold the headset‘s multi-function button and Audio  
button for 5 seconds.  
The voice prompts are now activated/deactivated and the voice prompt  
“Voice on” or “Voice off” is announced in the headset.  
ON  
5 s  
”Voice on” /  
”Voice off”  
If the voice prompts are deactivated, the headset emits beeps.  
Retrieving information on the remaining talk time  
You can retrieve information on the remaining talk time at any time except when  
you are on a call or listening to music:  
15 h  
X Press the multi-function button.  
Information announced  
Remaining talk time  
LED flashes  
“Above 10 hours talk time”  
more than 10 hours  
4x  
“Between 4 and 10 hours talk time” 4 to 10 hours  
“Between 2 and 4 hours talk time” 2 to 4 hours  
“Between 1 and 2 hours talk time” 1 to 2 hours  
3x  
2x  
1x  
1x  
1x  
“Less than 1 hour talk time”  
“Recharge headset”  
less than 1 hour  
less than 15 minutes;  
automatic voice prompt  
Activating/deactivating the room experience  
(MB Pro 2 only)  
The room experience ensures enhanced call comfort when communicating. Your  
call partner’s voice is reproduced very naturally, making long or many calls more  
comfortable and less tiring.  
X Press the Audio button until you hear a confirmation beep.  
The room experience is now activated or deactivated.  
6 s  
beep - Room experience  
activated/ deactivated  
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Using the headset  
Changing the volume  
CAUTION  
Vol +  
Hearing damage due to high volumes!  
Listening at high volume levels for long periods can lead to permanent hearing  
defects.  
X Set the volume to a low level before putting on the headset.  
X Do not continuously expose yourself to high volumes.  
You can adjust three independent volume settings for the headset:  
• speaker volume: can be adjusted during an active call,  
• audio volume: can be adjusted during music reproduction,  
Vol –  
• volume for the ring tone, the beeps and the voice prompts: can be adjusted in  
idle mode (no active call or music reproduction)  
X To adjust the volume, move the Audio button as shown in the diagram.  
When the minimum or maximum volume is reached, the voice prompt “Volume  
min” or “Volume max” is announced in the headset. When the voice prompts  
are disabled, you hear a beep in the headset instead.  
OR  
+
+
Changing the direction of the Audio button‘s volume up/down function  
You can change the direction of the Audio button‘s volume up/down function if,  
for example, you want to wear the headset on the other ear (see page 13).  
X Press and hold the multi-function button (no active call or music reproduction):  
The direction of the Audio button‘s volume up/down function is changed. The  
voice prompt “Swap volume keys” is announced in the headset. MB Pro 2: When  
the direction of the Audio button‘s volume up/down function is changed, the  
headset’s left and right stereo channel is also changed to provide optimum  
stereo sound.  
A
B
2 s  
“Swap volume keys“  
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Using the headset  
Making calls using the headset  
Making a call  
X Dial the desired number on your mobile phone or softphone.  
You hear a beep in the headset.  
If your mobile phone does not automatically transfer the call to the headset:  
X Press the multi-function button on the headset or press a corresponding button  
on your mobile phone (see the instruction manual of your mobile phone).  
Accepting/rejecting/ending a call  
When you receive a call, the headset announces which of the connected Blue-  
tooth device is ringing:  
• connected mobile phones: “Phone one” or “Phone two” or  
Bluetooth dongles connected to the PC: “Dongle“  
Phone  
one  
You then hear a ring tone in the headset and the LED flashes blue. If the headset  
battery is low, the LED flashes red.  
X Press the multi-function button:  
Duration Function  
Voice prompt/beeps  
Accepts a call  
Rejects a call  
”Call rejected”  
1 s  
2 x  
Puts an active call on hold  
(pause)  
Ends a call  
”Call ended”  
To accept a call while the headset is being charged:  
X Take the headset from the magnetic holder of the charging cable. The headset  
switches on and the call is automatically accepted.  
X Place the headset back into the magnetic holder to end the call and to con-  
tinue charging the rechargeable battery.  
To accept a call when the headset is switched off:  
X Simply switch your headset on.  
When the voice prompts are disabled, you hear a beep in the headset.  
When you listen to music, the music is paused until you end the call. This function  
is not supported by all mobile phones.  
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Using the headset  
Transfering the call to/from the headset  
Once a connection is established, you can transfer the call to/from the headset.  
X Press the multi-function button:  
Duration Function  
Beeps  
Transfers a call from the  
headset to the mobile phone  
1 s  
Transfers a call from the mobile  
phone to the headset  
Redialing  
The redialing function is only supported by Bluetooth devices with a “hands free  
profile” (HFP).  
X Press the multi-function button:  
Duration Function  
Voice prompt  
2 x  
Redials the last number  
Cancels redialing  
”Redialing”  
”Redial cancelled”  
Voice dialing  
The voice dialing function is only supported by Bluetooth devices with a “hands  
free profile” (HFP). The voice commands and functions depend on the Bluetooth  
device or on the app. Besides voice dialing, you can dictate SMS messages or  
emails (device dependent).  
X Press the multi-function button:  
Duration Function  
Voice prompt  
1 s  
Activates voice dialing  
Cancels voice dialing  
”Voice dial“  
1 s  
X Say your voice command, e.g. “Call Jane”. The Bluetooth device dials Jane’s  
number.  
Some voice dial systems require an internet connection.  
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Using the headset  
Muting the headset’s microphone  
X Press the Audio button.  
The headset‘s microphone is muted. During the muting, the Link LED flashes  
red.  
Duration Function  
Voice prompt  
Mutes the headset’s  
microphone  
”Mute on“  
Unmutes the headset’s  
microphone  
”Mute off“  
Managing multiple calls  
You can use the headset simultaneously with two connected Bluetooth devices  
(see page 11).  
X Switch the headset on.  
The headset automatically tries to establish a connection to the two last con-  
nected Bluetooth devices.  
Managing two calls  
You can manage two calls:  
• from either two different Bluetooth devices or  
• from one Bluetooth device.  
paired +  
connected  
If you receive a call during an active call:  
X Press the multi-function button:  
Duration Active  
call  
2nd  
incoming  
call  
Function  
Accepts the incoming call and ends the  
active call  
Accepts the incoming call and puts an  
active call on hold (toggling – phone  
dependent)  
2 x  
Rejects the incoming call and continues the  
active call  
1 s  
If you put an active call on hold (toggling):  
X Press the multi-function button again:  
Duration Active  
call  
2nd  
incoming  
call  
Function  
Ends the active call and makes the call on  
hold active (phone dependent)  
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Using the headset  
Restoring factory default settings (Reset)  
1. Switch the headset off (see page 14).  
2. Keep the multi-function button pressed until the LED alternately flashes blue  
and red.  
3. Simultaneously press and hold the headset‘s multi-function button and Audio  
button for 5 seconds.  
The LED flashes 3 times purple and then alternately blue and red. The headset  
tries to pair with Bluetooth devices (see page 11).  
OFF  
6s  
5 s  
3x  
If you are out of the Bluetooth transmission range  
Calling is only possible in the Bluetooth transmission range of the mobile phone/  
Bluetooth device. The transmission range largely depends on environmental con-  
ditions such as wall thickness, wall composition etc. With a free line of sight, the  
transmission range of most mobile phones and Bluetooth devices is up to 10  
meters.  
If the headset leaves the transmission range of the connected Bluetooth device  
during a call, one of the following voice prompts is announced in the headset:  
• “Phone one disconnected” for the first mobile phone  
• “Phone two disconnected” for the second mobile phone or  
• “Dongle disconnected” for the Bluetooth dongle.  
If you re-enter the Bluetooth transmission range within these 5 minutes, the con-  
nection is re-established and the voice prompt “Phone one connected”, “Phone  
two connected” or “Dongle connected” is announced in the headset.  
If you spend more than 5 minutes outside the Bluetooth transmission range, the  
connection breaks down completely and you have to manually re-establish the  
connection. To re-establish a connection to the mobile phone or/and Bluetooth  
dongle:  
X Briefly press the multi-function button.  
Once the connection is successfully re-established, one of the following voice  
prompts is announced in the headset:  
– “Phone one connected” for the first mobile phone  
– “Phone two connected” for the second mobile phone or  
– “Dongle connected” for the Bluetooth dongle.  
1. ”power on“  
2. „... connected“  
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Cleaning and maintaining the headset  
Cleaning and maintaining the headset  
CAUTION  
Liquids can damage the electronics of the product!  
Liquids entering the housing of the device can cause a short circuit and damage  
the electronics.  
X Keep all liquids far away from the product.  
X Do not use any cleansing agents or solvents.  
Cleaning the headset and the headset charger  
X Before cleaning, unplug the USB plug of the charging cable.  
X Only use a dry and soft cloth to clean the product.  
X Clean the charging contacts of the headset and the charging contacts of the  
headset charger from time to time using e.g. a cotton swab.  
Replacing the ear pads  
For reasons of hygiene, you should replace the ear pads from time to time. Spare  
ear pads are available from your Sennheiser partner.  
X Carefully remove the old ear pad from the ear cup.  
X Attach the new ear pad to the ear cup by pressing firmly around the ear pad.  
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2
MB Pro1 | MB Pro 2 | 21  
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Cleaning and maintaining the headset  
Replacing the headset’s rechargeable battery  
CAUTION  
Damage to the product due to improper handling!  
The cables can be kinked or damaged if you open the battery compartment too  
jerkily.  
X Carefully open the battery compartment and loosen the connector plug of the  
rechargeable battery.  
Spare rechargeable batteries are available from your Sennheiser partner. Only  
use spare rechargeable batteries recommended by Sennheiser.  
Replacing the rechargeable battery of the MB Pro 1 headset  
1. Open the battery compartment cover.  
2. Remove the rechargeable battery and carefully loosen the connector plug of  
the rechargeable battery.  
3. Insert the connector plug of the new rechargeable battery into the connection  
socket. Observe correct orientation of the connector plug.  
4. Reattach the battery compartment cover.  
1
2
3
4
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Cleaning and maintaining the headset  
Replacing the rechargeable battery of the MB Pro 2 headset  
1. Carefully remove the ear pad from the ear cup where the battery compartment  
is located.  
2. Open the battery compartment.  
1
2
3. Remove the rechargeable battery and carefully loosen the connector plug of  
the rechargeable battery.  
4. Insert the connector plug of the new rechargeable battery into the connection  
socket. Observe correct orientation of the connector plug.  
5. Reattach the battery compartment cover.  
6. Reattach the ear pad to the ear cup by pressing firmly around the ear pad.  
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4
5
6
Storing the headset  
If you do not use the headset for extended periods of time:  
X Charge the rechargeable battery every 3 months for about 1 hour.  
X Store the headset in a clean and dry environment.  
MB Pro1 | MB Pro 2 | 23  
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Cleaning and maintaining the headset  
Updating the software of the product  
You can update the software of your headset and Bluetooth dongle by using the  
free “Sennheiser Updater” PC software.  
X Install the PC software. To install the software, you need administrator rights  
on your computer. If necessary, contact your IT department.  
X To update the software, connect only one product at a time.  
Updating the software of the headset  
1. Remove the ear pad from the ear cup where the microphone is located.  
2. Use a USB cable with mini USB plug to connect the headset to your computer.  
3. Start the “Sennheiser Updater”.  
The “Sennheiser Updater” compares the installed firmware version of the  
headset to the latest firmware version available for download. If your firm-  
ware needs to be updated, upgrade to the latest version according to the  
instructions of the “Sennheiser Updater”.  
1
2
3
+ internet  
access  
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Cleaning and maintaining the headset  
Updating the software of the Bluetooth USB dongle  
1. Plug the Bluetooth USB dongle into the USB port of your PC.  
2. Start the “Sennheiser Updater”.  
The “Sennheiser Updater” compares the installed firmware version of the  
Bluetooth USB dongle to the latest firmware version available for download.  
Upgrade to the latest version according to the instructions of the “Sennheiser  
Updater”.  
1
2
MB Pro1 | MB Pro 2 | 25  
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If a problem occurs ...  
If a problem occurs ...  
Problem  
Possible cause  
Solution  
Page  
Headset  
cannot be  
switched on  
The rechargeable  
battery is flat  
Recharge the rechargeable 10  
battery.  
No audio signal The headset is not  
paired with the mobile paired. If necessary, pair  
phone the headset again.  
Check if the headset is  
The volume is adjusted Increase the volume.  
too low  
The headset is  
switched off  
Switch the headset on.  
Headset  
cannot be  
paired  
The pairing does not  
work  
Check if your Bluetooth  
device supports the HF or  
HS profile.  
The mobile phone is  
switched off  
Switch your mobile phone  
on.  
Bluetooth is  
Activate Bluetooth on your  
deactivated on the  
mobile phone  
mobile phone.  
The voice prompts are Activate the voice  
No voice  
prompts  
announced  
(beeps only)  
deactivated  
prompts.  
Headset does  
not react to  
any button  
press  
The operation of the  
headset is faulty  
Reset the headset to the  
factory default settings.  
If a problem occurs that is not listed in the above table or if the problem cannot  
be solved with the proposed solutions, please contact your local Sennheiser  
partner for assistance.  
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Specifications  
Specifications  
MB Pro 1 | MB Pro 2  
Dimensions (W x H x D)  
Weight  
170 x 175 x 55 mm  
MB Pro 1: approx. 64 g  
MB Pro 2: approx. 83 g  
Standby time  
Talk time  
up to 19 days  
up to 15 hours  
2 hours 30 minutes  
Charging time of rechargeable  
battery  
Rechargeable battery (built-in)  
Speaker type  
Lithium Polymer; 3.7 V; 205 mA  
dynamic, neodymium magnet  
Speaker frequency response  
150 – 6,800 Hz (wideband)  
200 – 3,400 Hz (narrowband)  
150 – 15,000 Hz (A2DP/music)  
Sound pressure level  
Microphone type  
max. 118 dB SPL (ERP)  
Noise cancelling electret condenser  
microphone  
Microphone frequency response  
150 – 6,800 Hz (wideband)  
200 – 3,400 Hz (narrowband)  
BTD 800 USB dongle  
Dimensions (W x H x D)  
Weight  
22 x 16 x 6 mm  
2 g  
MB Pro 1 | MB Pro 2 | BTD 800 USB  
Operating temperature range  
Operating relative humidity  
Storage temperature range  
Storage relative humidity  
+10°C (+50°F) to +40°C (+104°F)  
20 to 85 %, non-condensing  
-20°C (-4°F) to +60°C (140°F)  
10 to 95 %, non-condensing  
Bluetooth  
Bluetooth  
version 4.0/class 1  
up to 25 m (device-dependent)  
2,402 MHz to 2,480 MHz  
HSP (v1.2), HFP (v1.6), A2DP (v1.2)  
9 dBm/7.90 mW  
Range  
Transmission frequency  
Profiles  
Output power of headset  
Output power of BTD 800 USB  
Typical sensitivity of headset  
Typical sensitivity of BTD 800  
8 dBm/ 6.30 mW  
–89 dBm  
–89 dBm  
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Manufacturer Declarations  
Manufacturer Declarations  
Warranty  
Sennheiser Communications A/S gives a warranty of 24 months on this product.  
com or contact your Sennheiser partner.  
Sennheiser product warranty FOR AUSTRALIA ONLY  
In Sennheiser’s goods come with guarantees that cannot be excluded under the  
Australian Consumer Law. You are entitled to a replacement or refund for a major  
failure and compensation for any other reasonably foreseeable loss or damage.  
You are also entitled to have the goods repaired or replaced if the goods fail to be  
of acceptable quality and the failure does not amount to a major failure.  
This warranty is in addition to other rights or remedies under law. Nothing in  
this warranty excludes, limits or modifies any liability of Sennheiser which is im-  
posed by law, or limits or modifies any remedy available to the consumer which  
is granted by law.  
To make a claim under this warranty, contact  
Sennheiser Australia Pty Ltd, Unit 3, 31 Gibbes Street Chatswood NSW 2067,  
AUSTRALIA  
Phone: (02) 9910 6700, email: [email protected].  
All expenses of claiming the warranty will be borne by the person making the  
claim. The Sennheiser International Warranty is provided by Sennheiser Australia  
Pty Ltd (ABN 68 165 388 312), Unit 3, 31 Gibbes Street Chatswood NSW 2067  
Australia.  
In compliance with the following requirements  
• WEEE Directive (2002/96/EC)  
Please dispose of this product by taking it to your local collection point or re-  
cycling center for such equipment. This will help to protect the environment in  
which we all live.  
• Battery Directive (2006/66/EC)  
The product‘s built-in rechargeable batteries can be recycled. In order to  
protect the environment, please dispose of defective products with built-in re-  
chargeable batteries as special waste or return them to your specialist dealer.  
CE Conformity  
• R&TTE Directive (1999/5/EC)  
• EMC Directive (2004/108/EC)  
• Low Voltage Directive (2006/95/EC)  
• ErP Directive (2009/125/EC)  
• RoHS Directive (2011/65/EU)  
Before putting the product into operation, please observe the respective  
country specific regulations!  
Trademarks  
The Bluetooth word mark and logos are registered trademarks owned by Blue-  
tooth SIG, Inc. and any use of such marks by Sennheiser is under license.  
28 | MB Pro1 | MB Pro 2  
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Sennheiser Communications A/S  
Industriparken 27, DK-2750 Ballerup, Denmark  
Publ. 04/14, A02  
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