Sanyo Answering Machine DAS 204 User Guide

INSTRUCTION MANUAL  
40-MINUTE  
DIGITAL ANSWERING SYSTEM  
2
ANSWER  
3
1
LANGUAGE  
MAIL BOX  
2-WAY/MEMO  
TIME/STOP  
OGM  
NEXT  
ERASE  
REPEAT  
Model DAS-204  
Digital Answering System with 3 Mailboxes  
Please read this operation manual before using your new digital  
answering system and keep it for further reference  
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17. Adapter receptacle (DC IN 9-V): Used to connect the DAS-204 to the  
4.  
1 (Mailbox 1)/PAUSE Key: Used to play messages recorded in  
mailbox 1. Press 2WAY/MEMO and this key for memo recording  
supplied AC power adapter.  
18. Adapter Cord Holder: Prevents the AC adapter cord from falling out.  
and playing messages. Press to pause message playback.  
5. TIME/STOP/LANGUAGE Key: Stops current operation. Also allows you  
to set the time and day. Press for 6 seconds to change the language from  
English (En) to French(Fr). The factory pre-set is English.  
19. Volume Control: Slide to adjust the speaker volume.  
20. Battery Cover: Houses one 9-V battery (not included) for Memory Backup  
in case of power failure.  
6. NEXT Key: Press to change time and date indication forward or to select  
a higher digit when setting security code. You can also proceed to the next  
message.  
7. REPT Key: Press to change time and date backward or to select a lower  
digit when setting security code. You can also go back to the previous  
message.  
VOL  
8. Microphone: Used to record outgoing messages and memos.  
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9. ERASE Key: Can be used to erase a single message or all messages  
in memory.  
10. OGM Key: The DAS-204 allows you to record two outgoing mes-  
sages.OGM1 is a conventional message, and OGM2 is an “answer only”  
message. The unti will automatically switch to the OGM2 message if your  
memory is full, and the system is unable to take a message.  
This battery stands 24 hours  
in power failure  
Check your OGM after power failure  
WARNING  
20  
When you replace the battery  
please pull line cord out  
11. 2WAY/MEMO Key: Allows you to leave messages for other family  
members when you leave the house. Also allows you to record both sides  
of a conversation you are having on the telephone.  
12.  
3 (Mailbox 3) Key: Used to play messages recorded in mailbox 3.  
Press 2WAY/MEMO and this key for memo recording.  
13.  
2 (Mailbox 2) Key: Used to play messages recorded in mailbox 2.  
Press 2WAY/MEMO and this key for memo recording.  
14. Speaker  
15. Modular Line Jack (LINE): Used to connect the machine to your house-  
hold phone jack.  
16. Modular Phone Jack (TEL): Used to connect the machine to  
your telephone.  
DC IN 9V  
+
LINE  
TEL  
15 16 17  
18  
2
3
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IMPORTANT SAFETY INSTRUCTIONS  
BATTERY INSTALLATION  
When using your answering system, basic safety precautions should always be  
followed to reduce the risk of fire, electric shock and injury to persons, including  
the following:  
Your answering machine is equipped with a Battery Backup system. In the  
event of a power failure, the battery backup will prevent the loss of new saved  
messages as well as OGM 1 and OGM 2.  
1. Do not use this product near water, for example, near a bathtub, kitchen  
sink, laundry tub, in a wet basement, or near a swimming pool.  
Please follow these simple instructions to install a 9-volt battery (not included).  
2. Use only the batteries indicated in the manual. Do not dispose of batteries  
in a fire. They may explode. Check with local codes for possible special  
disposal instructions.  
Remove the  
This battery stands 24 hours  
in power failure  
Check your OGM after power failure  
WARNING  
When you replace the battery  
please pull line cord out  
battery cover screw  
Save these instructions  
Remove the  
battery cover  
INSTALLATION  
1. The DAS-204 includes a modular telephone line cord with a modular plug  
at each end. Insert one plug into the LINE input jack on the unit, and the  
other end into your household telephone jack (Figure 1). You may have to  
unplug your telephone to do this.  
Connect a 9-V battery  
2. To use a phone in the same area of the DAS-204, simply plug the  
telephone into the TEL input jack on the machine (Figure 2).  
3. Connect the AC Adapter (included-DC 9-V 300mA) to a standard electrical  
outlet (120V AC) and plug the other end into the DC power input jack on  
the unit (Figure 3).  
Replace the battery  
cover and replace  
the screw  
DC IN 9V  
LINE  
TEL  
+
This battery stands 24 hours  
in power failure  
Check your OGM after power failure  
WARNING  
Figure 3  
When you replace the battery  
please pull line cord out  
Figure 1  
Figure 2  
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OPERATING INSTRUCTIONS  
A. Setting the language:  
BEFORE OPERATION  
After plugging in the AC adapter, the unit will automatically turn on, and the LED  
display will show the numbers 0–8. A long beep will sound after about  
8 seconds. The LED display will then indicate the following:  
Press TIME/STOP/LANGUAGE key for 6 seconds to change the language  
from English (En) to French (Fr) or vice versa. The factory pre-set is English.  
B. Setting the clock  
When CL flashes in the LED display, the clock needs to be set:  
(1) A1 or A2 flashes four times indicating that there is no outgoing message  
1. Press TIME/STOP/LANGUAGE key for 2 seconds and release when the  
weekday is announced.  
(greeting) recorded.  
(2) CL flashes once indicating that the time and date have not been set.  
(3) 0 flashes indicating there are no incoming messages in the memory.  
(4) Lo flashes indicating the battery low or not installed.  
2. Press NEXT or REPTkey to select the correct weekday.  
3. Press TIME/STOP/LANGUAGE key again to set.  
4. Repeat procedure 2 – 3 to set hours.  
5. Repeat procedure 2 – 3 to set minutes.  
(5) If ER flashes once, the DAS-204 needs to be reset.  
6. After the minutes are set, the time will be announced.  
Disconnect the unit from power, and then re-connect it.  
NOTE: If no key is pressed within 8 seconds, the DAS-204 will return to normal  
mode.  
For example: if you wish to set to Friday 10:30 pm  
a. Press TIME/STOP/LANGUAGE key 2 sec.  
Press NEXT or REPT■  
key to select Friday  
and save the Day  
Press TIME/STOP/LANGUAGE key to confirm  
b. Press NEXT or REPT key to select 10 pm  
TIME/STOP/LANGUAGE key to confirm and save the Hour  
c. Press NEXT or REPT key to select the 30 Press  
Press  
■■  
TIME/STOP/LANGUAGE key to confirm and save the Minute  
C. Playing the current time  
Press the TIME/STOP/LANGUAGE key for 1 second. The current time will  
be announced.  
D. Recording an outgoing message (OGM)  
The DAS-204 can program two outgoing messages.  
A1: Conventional message requesting the caller to leave a message.  
A2: Answer only message for not accepting messages.  
This unit also provides 3 different mailboxes, each of which you can assign for a  
different member of the family.  
Tips for recording outgoing messages:  
A1: Be sure to identify the owner of each mailbox.  
Example: Press  
Zero for “Edward”  
One for “Jean”  
Two for “Children”  
A2: Remember the caller cannot leave a message. Use for extended absence  
or informational greetings.This message will automatically be played to  
callers if the memory is full.  
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1. The Outgoing messages (OGM A1/A2) can be a maximum of 120  
seconds (2 minutes) in length.  
G. Recording a 2-way conversation  
The 2-Way Record function allows you to record conversations you have  
on the telephone. Complete the following steps to use the 2-way record  
function. The maximum 2-way recording time is 15 minutes per call.  
1. Press the 2WAY/MEMO key for 4 seconds. until oo flashes in the LED  
Release the key, all mailbox LEDs will flash.  
2. The maximum time available for recording incoming messages (ICM) is  
40 minutes total. Each incoming message has a maximum record time  
of 120 seconds (2 Minutes per message). During an incoming call the  
caller will receive a “beep” tone after 115 seconds to indicate that they  
have 5 seconds left to complete their message. After 120 seconds the  
answering machine will disconnect the line and hang-up even if the  
caller is still talking. Therefore, it is recommended that in your outgoing  
(OGM A1/A2) greeting message that you tell the caller that they have  
120 seconds (2 minutes) in which to complete their message.  
2. Press the desired mailbox key. 2-way recording will begin. The corre-  
sponding mailbox LED will light.  
3. A beep will be heard after 15 seconds to remind users they are using  
2-way recording.  
4. Recording is ended by pressing the TIME/STOP/LANGUAGE key.  
Complete the following steps to record your messages:  
H. Playing memos and 2-Way conversations  
1. Press the ANSWER key and hold for approximately 2 seconds and  
release. The display will indicate A1 or A2. If the other OGM is preferred,  
To play memos, press the flashing MAILBOX key. Memos (and messages)  
will be played sequentially from the mailbox.  
press TIME/STOP/LANGUAGE , then ANSWER for approximatey 2  
seconds.  
I. Selecting outgoing message to be played to callers  
2. Once the desired outgoing message is selected, press OGM for  
approximately 2 seconds. A1 or A2 is displayed followed by a long beep.  
A1: Conventional message requesting the caller to leave a message.  
A2: Answer-only message for not accepting messages.  
Press the ANSWER button and hold for 2 seconds until A1 or A2 appears  
in the display. If the other OGM is preferred, press TIME/STOP/  
LANGUAGE , then ANSWER for 2 seconds. Once the desired OGM is  
3. Speak in a clear voice directly into the microphone located at the bottom  
center area of the DAS-204. The LED display shows time count down in  
seconds.  
selected, the DAS-204 will play your message to callers.  
4. When you have completed your recording, press TIME/STOP/  
LANGUAGE , and your message will playback.  
J. Ring and toll saver (settings cannot be changed by user)  
The DAS-204 will normally answer an incoming call after the second ring.  
However, if there are no new messages on the system, the unit will not  
answer until after the fourth ring. This feature allows you to call your  
answering system and determine, without a toll, if there are any new  
messages. (ie. If the phone rings three times, you have not received any  
new messages.). Press the ANSWER key for 6 seconds to set the toll  
saver on or off. With the Saver on, the LED will display “tS”, and with Saver  
off the LED will display “r4”.  
5. If you are satisfied with your recording, press  
TIME/STOP/LANGUAGE If you are not, press OGM for 2 seconds and  
repeat this process.  
E. Playing outgoing messages (OGM)  
Press the OGM key. The answering system will play the recorded  
message (OGM1 or OGM2) according to the existing mode of the DAS-204  
and return to normal mode after the message is played.  
K. Recording incoming calls (ICM)  
F. Recording a memo  
When a call is received in Answer-Record (A1) mode, the unit will play  
OGM1, then start recording. The procedure for recording and MAILBOX  
selection is as follows:  
The Memo function allows you to leave a message for another member of  
your business or household. Complete the following steps to record your  
Memo message:  
1. The DAS-204 answers the call and then plays OGM1. For a caller to  
leave a message in a particular mailbox, the caller is requested to press  
0” for mailbox 1, “1” for mailbox 2, “2” for mailbox 3. If one of the keys  
(0, 1 or 2) is pressed during the OGM play, or within 5 seconds from the  
start of the ICM recording, the unit selects the corresponding mailbox.  
The default mailbox is mailbox 1.  
1. Press the 2WAY/MEMO key and hold it for 2 seconds. All mailbox keys  
will flash.  
2. Press the desired mailbox key. Memo will start recording after a long  
beep. The corresponding mailbox key lights.  
3. Stop recording by pressing TIME/STOP/LANGUAGE key. The unit  
stops automatically after 1 minute.  
2. A long beep will sound, then ICM recording starts.  
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3. The ICM recording stops if any of the following events occurs: 8 seconds  
N. Call breakthrough (CBT)  
of silence, continuous busy tone, CPC detected, record time exceeds 2  
minutes, extension phone is picked up, or TIME/STOP/LANGUAGE  
key is pressed.  
The DAS-204 is equipped to alert you to an urgent call. With CBT,  
incoming callers who know your CBT code will have the ability to bypass  
the Outgoing message and cause the DAS-204 to sound a short alarm.  
This is designed to alert you of an urgent call. The CBT code has a factory  
default of 269. This code can be changed to any number between 000 and  
999. To change your CBT code:  
4. A long beep will sound indicating that ICM recording is finished.  
L. Playing callers’ messages  
1. Press and hold the REPT key for 2 seconds until Cc appears in the  
display followed by the current CBT code. The display will show the first  
digit of the CBT code. Use the NEXT or REPT key to change the  
number. Once you have arrived at the desired number, press the  
ANSWER key to confirm your selection.  
The LED display will indicate total number of messages and memos, new  
and saved on the DAS-204.  
1. To play only new, unheard messages:  
Press flashing  
1,  
2, or 3 key for 2 seconds and release. The  
new messages will be played in order of receipt.  
2. Repeat the process for the second and third digits.  
2. To play all messages:  
3. If no key is pressed within 8 seconds, the setup procedure will be  
aborted.  
Press the desired mailbox key. A message count will be played, then  
messages will be played back in order of receipt, followed by time/day  
voice stamp.  
If the mailbox doesn’t have any messages, the unit will play  
“no message”  
4. When complete, press the TIME/STOP/LANGUAGE key.  
O. Call breakthrough operation  
To alert someone in the area that the DAS-204 is being used, follow these  
3. To pause playback:  
steps.  
Press  
1 key to pause message playback. If a pause exceeds 8  
1. Call the DAS-204.  
seconds, message play will be aborted.  
2. When the unit answers, press * to skip the OGM.  
4. To continue message from pause status:  
3. When the OGM stops, enter the CBT Code (factory default 269)  
Press  
1 key. Message play resumes.  
4. A two-beep alarm tone sounds on the DAS-204 indicating an urgent call.  
The user can then simply pick up the phone to end the tone and take  
the call.  
5. To skip message:  
Press NEXT key once to skip a message. Next message is played.  
6. To repeat message:  
5. The CBT tone ends after 45 seconds. At this time the unit  
switches to ANSWER/RECORD mode, and the caller can leave a  
message.  
Press REPT key once to replay the current message.  
Press the key twice to play the previous message.  
7. To erase single message:  
Press ERASE key to delete current message.  
6. In ANSWER ONLY mode, the call is terminated after 45 seconds.  
7. If, during your call, you wish to terminate the CBT function, press the  
# key. If you wish to reactivate CBT, press the 6 key.  
8. To stop message play:  
Press TIME/STOP/LANGUAGE key to stop playing all messages.  
P. Call screen  
M. Erasing messages  
The DAS-204 can be used to screen the caller. Simply set the unit to  
Answer mode. When an incoming call comes, adjust the volume control so  
that you can hear the incoming caller leaving their message. If you wish to  
speak to the caller, simply pick up the receiver. The unit will automatically  
stop recording.  
1. To erase a single message from a mailbox  
During a message play, press the ERASE key to delete this message  
and move to the next message.  
2. To erase all messages from a mailbox  
a. Press ERASE key for 2 seconds. then release. The mailbox buttons  
that have messages in them will flash.  
b. Press the desired mailbox key. All existing messages will be erased  
from that mailbox after a long beep. If no messages exist, two beeps  
will sound.  
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Q. Remote control operation  
R. Remote control security code  
The DAS-204 allows you to perform many of its functions from a remote  
telephone. Follow these simple steps:  
The security code is set to a factory default of 159. This code can be  
changed to any number between 000 to 999. To change your security code,  
perform the following steps:  
1. Call the answering system.  
1. Press and hold the NEXT key for approximately 2 seconds until Sc  
appears in the display followed by the current security code. The DAS-  
204 will then display the first digit of the security code. Use NEXT or  
REPT to change the number. Once you have arrived at the desired  
number, press the ANSWER key to confirm your selection.  
2. Repeat the process for the second and third digits.  
2. When the DAS-204 answers, press to skip the OGM. A long beep will  
*
sound.  
3. Enter the security code (factory default 159) to enter the Remote Control Mode.  
4. Enter the key combination for the desired function as per the  
following table:  
3. If no key is pressed within 8 seconds, the setup procedure will be aborted.  
4. When complete, press the TIME/STOP/LANGUAGE key to conclude  
Key (s)  
Function  
Key(s)  
Function  
Record OGM1  
the procedure.  
1
2
Play OGM1  
Play OGM2  
1
2
3
4
6
8
9
Record OGM2  
3
5
0
1
2
4
5
0
1
2
Record a Memo in  
Record a Memo in  
Record a Memo in  
Repeat  
1
2
3
Room monitoring  
Change CBT code  
Change security code  
Set to Answer-Only mode  
Set to Answer-Record mode  
Play/Pause  
Play all messages in  
Play all messages in  
Play all messages in  
Forward  
1
2
3
6
7
0
1
2
Play new messages in  
Play new messages in  
Play new messages in  
1
2
3
Erase individual message  
Erase all messages in  
Erase all messages in  
Erase all messages in  
Stop  
0
1
2
1
2
3
8
9
Set to Answering Machine  
OFF mode  
#
End remote control operation  
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LED DISPLAY DESCRIPTION  
TROUBLESHOOTING GUIDE  
Are the power supply and telephone line  
LED Display  
LED Status  
Description  
1
Will not operate  
0-59  
A1/A2  
A1/A2  
An  
ON  
Number of messages recorded  
OGM1/OGM2 not recorded  
OGM1/OGM2 recorded or played  
ANSWER-RECORD mode  
ANSWER-ONLY mode  
cords plugged into the DAS-204 and the  
appropriate power/telephone jacks of  
your residence/business?  
Flashing  
ON  
ON  
2
3
4
LED indicator lights are off  
Is the phone line cord or power supply  
properly plugged in?  
Ao  
ON  
On  
CL  
––  
ON  
Answering Machine On  
Cannot turn on ANSWER key Have you recorded an outgoing message  
ON/Flashing Time played/Time setup is needed  
ON/Flashing Answering incoming call/CBT mode  
(A1/A2)?  
Cc  
ON  
ON  
ON  
OFF  
CBT code setup/display  
Will not record the incoming  
message  
Is Answer Only (A2) on?  
Sc  
Remote security code setup/display  
Battery low or absent  
Is your memory full? The DAS-204 will  
record up to 40 minutes of messages.  
Lo  
Blank  
FuON  
PS  
ES  
00  
Enter POWER-DOWN/DOWN mode  
5
Cannot operate remote  
control  
Is your security code correct?  
Memory ll  
Pause  
fu  
ON  
ON  
ON  
ON  
ON  
6
7
Cannot play the current time  
Does clock need to be set or reset?  
All messages erased  
Memo message record/play  
Memory failure  
Message playback too loud  
or difficult to hear  
Adjust volume control at side of unit to  
desired level.  
ER  
2R  
=
Two-way recording  
8
9
LED indicates “88” or number Unplug unit, remove battery, and  
of keys will not operate plug it back in. This resets the DAS-204.  
ON/Flashing Display/setup 1st digit of code  
ON/Flashing Display/setup 2nd digit of code  
ON/Flashing Display/setup 3rd digit of code  
=
OGM1 and OGM2 are erased Back-up battery power low or absent.  
Replace with a fresh battery.  
En  
ON  
ON  
ON  
ON  
English version  
French version  
toll saver on  
Fr  
tS  
r4  
toll saver off  
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CARE  
THE CANADIAN INDUSTRY STATEMENT  
Keep the unit dry.  
Handle the unit carefully. Do not drop it.  
Do not use or store the unit in extreme temperature.  
Keep the unit away from dust and dirt.  
“Notice: To ensure Industry Canada label identifies certified equipment. This  
certification means that the equipment meets certain telecommunications  
network protective, operational and safety requirements. Industry Canada does  
not guarantee the equipment will operate to the user’s satisfaction.  
Do not modify or tamper with the unit’s internal components. Doing so might  
invalidate the warranty and void your Industry Canada authorization to  
operate it. If the trouble is effecting telephone service, the phone company  
might ask you to disconnect the unit until you fix the problem.  
Before installing this equipment, users should ensure that it is permissible to be  
connected to the facilities of the local telecommunications company. The  
equipment must also be installed using an acceptable method of connections.  
The customer should be aware that compliance with the above conditions may  
not prevent degradation of service in some situations.  
Repairs to certified equipment should be made by an authorized Canadian  
maintenance facility designated by the supplier. Any repairs or alterations  
made by the user to this equipment, or equipment malfunctions, may give the  
telecommunications company cause to request the user to disconnect  
the equipment.”  
CAUTION: “Users should not attempt to make such connections themselves,  
but should contact the appropriate electric inspection authority, or electrician,  
as appropriate.”  
“Notice: The Ringer Equivalence Number (REN) assigned to each terminal  
device provides an indication of the maximum number of terminals allowed to  
be connected to a telephone interface. The termination on an interface may  
consist of any combination of devices subject only to the requirement that the  
sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.”  
The REN assigned to this device is 0.4.  
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SANYO COMFORT WARRANTY  
WARRANTY APPLICATION  
New, unused Sanyo Communications products purchased in Canada through a Sanyo Authorized  
Dealer are warranted against manufacturing defects in materials and workmanship for ONE YEAR  
covering parts and labour, from the date of purchase by the original retail purchaser. This warranty  
only applies in favour of the original retail purchaser of the warranted product.  
SANYO CANADA INC.’S RESPONSIBILITY  
During the warranty period, SANYO Canada Inc. will repair, or at our option, replace a  
Communications product which shows evidence of a manufacturing defect in materials or  
workmanship. Replacement PARTS are warranted for the remaining portion of the  
warranty period.  
WHAT IS NOT COVERED  
(a)  
(b)  
(c)  
(d)  
(e)  
(f)  
Communications products purchased outside Canada.  
Communications products purchased in a used condition  
Problems due to product set-up and installation.  
Adjustments that are outlined in the Operating Manual  
Accessory items including antenna, and batteries.  
Damage in or due to transportation.  
(g)  
(h)  
Damage due to improper maintenance, accident, abuse, misuse or negligence.  
Damage caused by lightning and power surges.  
ORIGINAL RETAIL PURCHASER’S RESPONSIBILITY  
You, the original retail purchaser, must present your original, dated bill-of-sale together with this  
warranty to SANYO Canada Inc. or to an authorized Sanyo Service Depot when you make a claim  
under this warranty  
You, the original retail purchaser, are responsible for any costs of TRANSPORTING the product to  
and from SANYO Canada Inc. or an authorized Sanyo Service Depot. You also are  
responsible for the cost of any MAINTENANCE necessary in respect of the product.  
WARRANTY BECOMES VOID  
This warranty becomes void if the product’s serial numbers are altered or removed or if any repair  
to the product is made other than by SANYO Canada Inc. or by an authorized Sanyo Service  
Depot.  
LIMITATIONS  
(a).  
SANYO Canada Inc. reserves the right to change or improve the design of the model of the  
product warranted hereunder without incurring any obligation to make any  
modifications to or to install any improvement in or on the product.  
(b).  
In no event shall SANYO Canada Inc. or any of its Authorized Dealers be liable for special  
or consequential damage arising from the use of this product.  
STATUTORY WARRANTIES  
The above provisions do not preclude the operation of any applicable provincial statute which in  
certain circumstances may not allow some of the limitations and exclusions described in this  
Warranty. Where any terms of this Warranty are prohibited by such a statute, they shall be deemed  
null and void but the remainder of this warranty shall remain in effect.  
HOW TO OBTAIN WARRANTY SERVICE  
Please contact the Sanyo Authorized Dealer from whom the product was purchased, or contact us  
directly at:  
SANYO Canada Inc.  
1-300 Applewood Cres., Concord, Ont. L4K 5C7  
(905) 760-9944, 1-800-263-2244  
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