CONTENTS
Contents
17
1
1
1
1
2
3
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
4
4
4
5
5
7
8
9
9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Theft Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
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1 Introduction
1.1 Features
1.2 Package Contents
The video conference system VC240 can be used for various purposes:
Accessories
• Use VC240 as an ordinary monitor.
• Make video calls over the Internet or a local network to VC240 or other
types of video conference systems.
Installation guide
Warranty card
User guide
• Conduct a multiparty video conference over an MCU (Multipoint Con-
ferencing Unit).
Brochures
LAN cable
Power cord
DVI cable
VGA cable
Table 1: Specifications
Screen size
59 cm (23.6 inches)
521.28 ☓ 293.22 mm
0.2715 mm
Aspect ratio (width ☓ length)
Pixel size
Audio cable
Horizontal frequency
Vertical frequency
Max. resolution
30–81 kHz
56–75 Hz
1920 ☓ 1080 @ 60 Hz
Dimensions (width ☓ height ☓ thickness) 568.6 ☓ 397.4 ☓ 77.7 mm (without the stand)
568.6 ☓ 440.0 ☓ 226.0 mm (with the stand)
8.8 kg (with the stand)
Remote control
Cleaning cloth
Batteries (AAA ☓ 2)
Ferrite core
Weight
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1.2 Package Contents
Basic View
/
/
•
is used to open or close a menu, return to the last menu, or
delete the last character you typed.
VG
•
•
•
•
•
•
is used to navigate between menus, or make a call.
VG
is used to navigate between menus, or disable the microphone.
1
2
3
4
Camera
is used to navigate between menus, or lower the volume.
is used navigate between menus, or raise the volume.
is used to change the video mode, or select a menu option.
Microphone
Remote control sensor
Speaker
This camera cannot be connected directly to a computer and thus cannot
be used for purposes other than video calls.
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1.3 Remote Control
1.3 Remote Control
1
2
3
You can control the monitor by using the buttons on the remote control or on
the bottom of the monitor. Be sure the remote control is not lost.
splits the screen to display the pictures from the camera and from
4
5
and
,
,
, and are used to navigate between menus, or change
6
7
is used to send the picture from your PC to your remote party.
8
9
shows the current video mode.
10 These buttons are used to type letters or numbers.
11
switches between keyboard modes in order of numbers > capital
12
13
disables the microphone.
displays a menu, or select an option.
14
15
16
and
decrease or increase the volume.
mutes the sound.
opens the Setup menu.
17
is used to return to the last menu, or delete the last character you
typed.
18
19
20
is used to exit a menu, or close a video call.
is not available for this product.
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2 Setup
• Neither bend nor pull the power cord, nor weigh it down with a heavy
object. Otherwise, the power cord may be damaged and cause an elec-
tric shock or fire.
2.1 Precautions
Be sure to install the monitor in a place that satisfies the conditions indicated
• Remove the dust around the plug pins and power socket with a dry
cloth. Dust may cause a fire.
Table 2: Environmental conditions
• Do not unplug the power cord when the product is in use. Otherwise,
an electric shock may damage the product.
Operating temperature 10–40 °C (50–104 °F)
Operating humidity 20–80%
• Be sure to hold the plug when unplugging the power cord. Otherwise,
an electric shock or fire may result.
Storage temperature −20–45 °C (−4–113 °F)
Storage humidity 5–95%
• Do not use an unauthorized power cord. The power cord should have
been supplied by Samsung. Otherwise, an electric shock or fire may
result.
Power Supply
• Place the power plug in an easily accessible area so that you can unplug
the power cord in order to completely cut the power to the product
when there is a problem. The power button alone on the product does
not completely cut the power.
• Do not use a damaged power cord or a loose power socket. Otherwise,
an electric shock or fire may result.
• Do not plug or unplug the power cord with wet hands. Otherwise, an
electric shock may result.
Installation
• Be sure to plug the power cord into a grounded power socket. Other-
wise, an electric shock or personal injury may result.
• Do not expose the product to a heat source, i.e. do not put a candle,
mosquito coil, or a lit cigarette on top of the product and do not install
the product near a heat appliance. Otherwise, a fire may result.
• Do not let the product or power plug contact heat appliances. Other-
wise, an electric shock or fire may result.
• Avoid installing the product in a narrow space with bad ventilation,
such as a bookshelf or wall closet. Otherwise, the inside temperature
may increase and cause a fire.
• Do not plug many products into the same power socket. Otherwise, the
socket may overheat and cause a fire.
• Be sure to insert the power plug firmly into the socket. An unstable
connection may cause a fire.
• Keep the plastic bag for the product in a place that cannot be reached
by children. Children may suffocate.
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2.1 Precautions
• Do not install the product in a vehicle or a place exposed to dust, mois-
ture, oil, or smoke. Otherwise, an electric shock or fire may result.
Cleaning
• Be sure the power cord is removed when you clean the product. Oth-
erwise, an electric shock or fire may result.
• Do not install the product in a place that can be reached by children.
Children may knock the product down and injure themselves. The front
part of the product is heavy. Be sure to install it on a flat, stable surface.
• Do not spray the detergent directly onto the product. Otherwise, the
exterior or display is highly likely to discolor, crack, or peel off.
• Be sure to leave a space (10 cm or more) behind the product for venti-
lation when it is installed on a wall. Otherwise, a fire may result from
an increase in internal temperature.
• Do not spray water directly onto the product. Neither let water enter
the product nor get the product wet. Otherwise, a fire, electric shock,
or product defect may result.
• Do not install the product on an unstable structure or where there is
much vibration. Otherwise, the product may fall and break, and such
vibration may cause the product to fail or start a fire.
• Be sure to remove the power cord and wipe the product with a soft,
dry cloth. Do not use chemicals such as wax, benzene, alcohol, thin-
ner, mosquito repellent sprays, aromatic sprays, lubricant, or detergent.
Otherwise, the exterior may be damaged or the labels may be removed.
• Do not expose the product to direct sunlight, heat, or a hot object such
as a stove. Otherwise, the product life may be reduced, or a fire may
result.
• The exterior of the product can be easily scratched. Be sure to clean
it using a dedicated cloth. Dampen the cloth with a small amount of
water. Remove any foreign substance from the cloth to avoid scratching
the product.
• Take care not to drop the product when moving it. Otherwise, product
failure or personal injury may result.
• When installing the product in a cabinet or on a shelf, be sure the bottom
front part of the product does not protrude. Otherwise, the product
may fall off and break or cause a personal injury. Be sure to use a cabinet
or shelf appropriate for the product size.
Using the Product
• High voltage runs through the product. Do not attempt to disassemble,
repair, or modify the product on your own. Otherwise, an electric shock
or fire may result. Contact Samsung’s service center for repair.
• Installing the product in an unusual place may seriously affect its per-
formance. Avoid a place exposed to a lot of fine particles, chemical
substances, or extreme temperatures; or operating the product contin-
uously for many hours in an airport or train station.
• If the product generates a strange noise, a burning smell, or smoke, re-
move the power cord immediately, and contact Samsung’s service cen-
ter. Otherwise, an electric shock or fire may result.
• If the product falls or the exterior is damaged, power off the product,
remove the power cord, and contact Samsung’s service center. Other-
wise, an electric shock or fire may result.
• Do not place the product with the display facing down on the floor.
Otherwise, the display may be damaged.
• Put down the product carefully. Otherwise, product failure or personal
injury may result.
• Do not move the product by pulling the power cord or signal cable.
Otherwise, the power cord may be damaged and cause an electric shock
or fire.
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2.1 Precautions
• Do not lift or swing the product only by the power cord or signal cable.
Otherwise, the power cord may be damaged and cause product failure,
a fire or an electric shock.
• Displaying the same picture for many hours may cause an afterimage
or stain. If you will not use the product for many hours, activate power-
saving mode or the moving-picture screen saver.
• Configure the appropriate resolution and frequency for the product.
Otherwise, your eyesight may weaken.
• Before you move the product, be sure to turn off the power switch and
remove all the connected cables, including the power cord. Otherwise,
the power cord may be damaged and cause an electric shock or fire.
• Continuously watching the display from a close distance may weaken
your eyesight.
• Do not let your child hang on to or mount the product. Otherwise, the
product may fall, and your child may be injured or even killed.
• Rest your eyes for at least five minutes every hour. This will relieve
your eye fatigue.
• Neither let the product fall nor apply force to it. Otherwise, an electric
shock or fire may result.
• Keep small-sized accessories in a place that cannot be reached by chil-
dren.
• If there is a gas leak, do not touch the product or power plug; instead,
ventilate the room immediately. Otherwise, a spark can cause an ex-
plosion or fire. During a thunderstorm or lightning, do not touch the
power cord. Otherwise, product failure or personal injury may result.
• If you will not use the product for a long time, remove the power cord
from the power socket. Otherwise, a fire may result from accumulated
dust, overheating, an electric shock, or electric leakage.
• Neither use nor keep combustible spray or an inflammable substance
near the product. Otherwise, an explosion or fire may result.
• Do not move or hold the product upside down only by the stand. Oth-
erwise, the product may fall and break or cause personal injury.
• Be sure the vent is not blocked by a table cloth or curtain. Otherwise, a
fire may result from an increase in internal temperature.
• Do not put the product near a humidifier or the kitchen table. Other-
wise, an electric shock or fire may result.
• Do not put a metallic object or an object that contains liquid (a flower
vase, a flowerpot, a drink, toiletries, medicines, etc.) on top of the prod-
uct. If water or any foreign substance enters the product, remove the
power cord, and contact Samsung’s service center. Otherwise, product
failure, a fire, or an electric shock may result.
• The display panel becomes hot when the product is on for many hours.
• Be careful when you adjust the product angle or stand height. Other-
wise, you may pinch your hand or finger. Tilting the product exces-
sively may cause it to fall and result in personal injury.
• Do not put a heavy object on top of the product. Otherwise, product
failure or personal injury may result.
• Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or in-
flammable object (paper, match, etc.) into the vent or ports of the prod-
uct. If water or any foreign substance enters the product, be sure to
power off the product, remove the power cord, and contact Samsung’s
service center. Otherwise, product failure, a fire, or an electric shock
may result.
• Be sure your child does not put a battery from the remote control in his
mouth. If your child swallows a battery, consult a doctor immediately.
• Be sure you use specified batteries. Do not use a new and used battery
together. Otherwise, a fire, personal injury, or contamination may result
from an explosion or internal fluid leakage of the batteries.
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2.2 Assembling the Product
• Do not set the volume really high when you use headphones. A really
high volume may cause your hearing to weaken.
2.2 Assembling the Product
1
Lay the product packaging or a
thick cushion on the floor, and place
the product on top with the display
facing down. Turn the stand to the
opposite side of the camera.
• Be sure the batteries are oriented in the right direction. Otherwise, a
fire, personal injury, or contamination may result from an explosion or
internal fluid leakage of the batteries.
• Used-up batteries (including rechargeable batteries) should be sepa-
rated from general waste so that they can be collected for recycling.
You can discard discharged batteries at your local recycling center or
a battery dealer.
2
Lift the stand so that it can be con-
nected to the base.
3
Insert the stand into the base.
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2.2 Assembling the Product
4
Tightly fasten the screw on the bot-
tom of the base to the stand.
Theft Prevention
A slot for connecting an anti-theft Kens-
ington lock can be found at the bottom
right on the back of the monitor. To
install your monitor in a public place,
connect a lock to the monitor following
the steps below:
1
Insert the lock into the slot in the
monitor.
5
Be sure you do not remove the fix-
ing pin from the stand before you
connect the stand to the base. Oth-
erwise, injury may result. After
connecting the stand to the base,
remove the fixing pin, and adjust
the height of the stand. To fix the
height, fasten the fixing pin.
2
3
Fasten the lock.
Connect and fix the lock cable to
a heavy object such as a desk.
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2.2 Assembling the Product
Mounting the Monitor to a Wall
Blocking Electromagnetic Waves
To mount the monitor to a wall, buy and attach to the monitor a 100 ☓ 100 or
200 ☓ 100 mm wall-mount bracket that complies with the VESA standards:
1
Unfasten the screw, and lift and re-
move the stand.
The ferrite core can be used to block electromagnetic waves. Thread the LAN
cable through the ferrite core and tie a knot with the core close to the LAN
port.
2
Attach the wall-mount bracket, and
fasten the screws.
Samsung is not liable for any defect caused by using a wall-mount bracket
that does not comply with the VESA standards.
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2.3 Connections
Connecting to a PC
2.3 Connections
The monitor has two video inputs for
connecting to a PC. One is for DVI,
and the other is for VGA. Using a dig-
ital signal, DVI offer clearer pictures
than VGA which uses an analog signal.
Thus, it is best to connect the monitor to
a PC via DVI rather than VGA.
Connect the DVI cable from the DVI IN
socket on the monitor to the DVI out-
put on the PC. Alternatively, connect
the VGA cable to the RGB IN socket on
the monitor and RGB OUT on the PC.
The monitor can be connected to two PCs at the same time via the DVI
and VGA inputs. However, you cannot view the pictures from both the
PCs at the same time.
To use the monitor’s speakers, instead
of using external speakers, connect the
audio cable from the audio output on
the PC to the AUDIO IN socket on the
monitor.
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2.4 Finding the Best Viewing Angle
Connections for Video Calls
2.4 Finding the Best Viewing Angle
To make a video call, the monitor
should be connected to a network.
Connect the LAN cable from the LAN
port on the router to the LAN port on
the monitor. If the router has no more
ports available for the monitor, connect
one port on the monitor to the router
and then the other port on the monitor
to the PC. Then the PC can communi-
cate with the router via the monitor.
You can rotate or tilt the monitor in various ways, as shown below:
The monitor’s camera has a micro-
phone at the bottom; however, a head-
set will produce clearer audio for a
video call. Connect the microphone
and earphones of your headset to the
MIC and
jacks on the monitor re-
spectively.
The monitor can be rotated to a vertical orientation. However, check if the
graphics card on the PC supports a vertical display beforehand.
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2.5 Powering On the Monitor
2.5 Powering On the Monitor
displays the current video mode at the
top left corner of the screen.
Before you power on the monitor, insert the bat-
The current time and the monitor’s IP address are displayed in VC mode,
while the current time and video signal mode are displayed in the other
teries into the remote control, observing the po-
larity, which is marked on the base of the battery
compartment.
modes. To change the video mode, press
you want is displayed.
repeatedly until the picture
If the monitor does not respond to the remote
control, the batteries have been discharged. Be
sure to replace the batteries using standard 1.5V
AAA, taking into account the precautions below:
Video Signal Modes
When a PC is connected to the monitor, the PC’s operating system usually
recognizes the monitor and starts the appropriate monitor driver. You do
not need to install a monitor driver if the displayed picture is clear. A
monitor driver should be installed if the displayed picture is shaky or not
clear.
• Do not use different types of batteries together.
• Do not use a new and used battery together.
• Do not attempt to recharge discharged non-rechargeable batteries.
• It is best to remove the batteries if you are not going to use the remote
for a long time.
When the picture from the PC displays normally, configure the resolution.
Check to see if the monitor is compatible with the graphics card on the PC if
the picture from the PC is not displayed even though the monitor is correctly
connected to the PC and the correct graphics card is selected (referring to
rate and resolution.
• Do not dispose of batteries with general waste.
Plug the power cord into the power socket, turn on the power switch on the
monitor, and press
on the remote control. The monitor will power on.
Video Modes
The following booting message will appear
when the monitor powers on. Booting takes
tens of seconds before you can make a video
call.
The following three types of video modes are offered.
PC: View the picture from a PC connected via the VGA input.
DVI: View the picture from a PC connected via the DVI input.
VC: View your self-image from the camera.
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2.6 Navigating between Menus
Table 3: Video signal mode
2.6 Navigating between Menus
Resolution
Horizontal
Vertical
Clock
Horizontal/Vertical
polarities
frequency
(kHz)
frequency frequency
(Hz)
(MHz)
(H/V)
IBM, 640 ☓ 350
IBM, 720 ☓ 400
31.469
31.469
35.000
49.726
68.681
31.469
37.861
37.500
35.156
37.879
48.077
46.875
48.363
56.476
60.023
67.500
49.702
62.795
60.000
63.981
79.976
55.935
70.635
75.000
65.290
67.500
70.086
70.087
66.667
74.551
75.062
59.940
72.809
75.000
56.250
60.317
72.188
75.000
60.004
70.069
75.029
75.000
59.810
74.934
60.000
60.020
75.025
59.887
74.984
60.000
59.954
60.000
25.175
28.322
30.240
57.284
100.000
25.175
31.500
31.500
36.000
40.000
50.000
49.500
65.000
75.000
78.750
108.000
83.500
106.500
108.000
108.000
135.000
106.500
136.750
162.000
146.250
148.500
+/-
-/+
-/-
MAC, 640 ☓ 480
MAC, 832 ☓ 624
MAC, 1152 ☓ 870
VESA, 640 ☓ 480
VESA, 640 ☓ 480
VESA, 640 ☓ 480
VESA, 800 ☓ 600
VESA, 800 ☓ 600
VESA, 800 ☓ 600
VESA, 800 ☓ 600
VESA, 1024 ☓ 768
VESA, 1024 ☓ 768
VESA, 1024 ☓ 768
VESA, 1152 ☓ 864
VESA, 1280 ☓ 800
VESA, 1280 ☓ 800
VESA, 1280 ☓ 960
VESA, 1280 ☓ 1024
VESA, 1280 ☓ 1024
VESA, 1440 ☓ 900
VESA, 1440 ☓ 900
VESA, 1600 ☓ 1200
VESA, 1680 ☓ 1050
VESA, 1920 ☓ 1080
-/-
-/-
-/-
-/-
-/-
+/+
+/+
+/+
+/+
-/-
You can navigate between menus using the following buttons:
1
2
3
4
5
6
opens the main menu screen.
-/-
+/+
+/+
-/+
-/+
+/+
+/+
+/+
-/+
-/+
+/+
-/+
+/+
and
navigate between options in the main menu.
selects a main menu option and opens its submenu.
and
and
and
move between submenu options.
confirm the selected submenu option.
return to the parent menu.
7
8
exits the current menu.
opens the Setup menu directly without accessing the main menu.
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2.7 Keyboard Modes
2.7 Keyboard Modes
13 To type a space, switch to uppercase or lowercase mode, and press
.
You can type in uppercase letters, lowercase letters, numbers, and several
symbols using three types of keyboard modes. The current keyboard mode
is shown in the right side of the field: ABC indicates uppercase mode, abc
lowercase mode, and 123 number mode.
To change the keyboard mode, press
repeatedly until the keyboard
mode you want is displayed. To type in
John@Office, follow the steps below:
1
2
3
To type an uppercase J, press
press
To type a lowercase o, press
press three times.
to switch to uppercase mode, and
to switch to lowercase mode, and
.
To type h, press
To type n, press
To type @, press
twice.
twice.
twice.
4
5
6
To type an uppercase O, press
press three times.
To type a lowercase f, press
press three times.
To type the next f, wait until the cursor advances or press
the cursor, and then press three times.
To type i, press three times
three times.
twice.
to switch to uppercase mode, and
7
8
9
to switch to lowercase mode, and
to advance
10 To type c, press
11 To type e, press
12 To delete the previous letter, press
.
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2.8 Power-saving Modes
3
Set Max. Power Saving to On.
2.8 Power-saving Modes
tor enters active mode after you have pressed
on.
and the monitor has turned
Table 4: Power specification
Input power
100–240 V
Active mode
Less than 85 W
Less than 35 W
Standby mode
Max. power-saving mode Less than 3 W
After the PC has turned on, the monitor will automatically turn itself on
when it receives a video signal from the PC . However, the monitor will
not automatically power on, even if it receives a video signal, if it was
Max. Power Saving Mode
With this mode active, the monitor can save energy by automatically switch-
ing itself to maximum power-saving mode when it is in DVI or PC mode and
the PC is turned off and is no longer sending a video signal.
powered off by the
button.
You cannot receive an incoming call in maximum power-saving mode; the
monitor will not automatically power on.
1
2
If the monitor is in VC mode, press
Press to open the Setup screen.
to switch to DVI or PC mode.
Refer to Windows Help for details about how to configure power saving set-
tings for your PC.
Standby Mode
In VC mode, you can set the monitor to automatically switch to standby mode
after the remote control has been left idle for a specified time:
1
If the monitor is in PC or DVI mode, press
to switch to VC mode.
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2.8 Power-saving Modes
2
Press
to open the Setup screen.
3
Select an interval for activating Standby mode. Each interval is a mul-
tiple of 10 minutes from 10 to 60 minutes.
If Standby is set to 10 minutes, the monitor will automatically turn off
and switch to standby mode after the remote control has been left idle
for 10 minutes.
4
To turn on the monitor again, press any button other than
.
The monitor will automatically turn on when a call is received during
standby mode. However, the monitor will not automatically power on,
even if it receives a call, if it was powered off by the
button.
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3 Network and Call Settings
2
To assign a dynamic IP address, set IP Assignment to Dynamic.
3.1 Network Settings
Consult your network administrator, and configure the network settings for
the monitor. The IP address can be assigned in one of the following two ways.
Static IP address: The same IP address will always be assigned to the moni-
tor whenever it is powered on.
Dynamic IP address: A different IP address will be assigned to the monitor
each time it is powered on.
1
Press
to open the Setup screen, and select Network.
3
To assign a static IP address, set IP Assignment to Static, and fill the IP
Address, Subnet Mask, Gateway, and DNS Server fields.
4
5
Select OK to save the new settings.
You are advised to check that the IP settings are valid; select Network
Test. While the test is performed, the valid items will be indicated by a
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3.1 Network Settings
1
Select Speed & Duplex.
whereas the invalid items will be indicated by a
.
6
Assign the monitor a name so that it can be identified by other devices
connected to the network.
2
3
Select the LAN port connected to the router.
Adjust several options alternately until the connection succeeds.
Select Display Name, and enter a name.
The data transmission rate and mode are determined while the monitor tries
to connect to a router. Usually, the monitor is automatically connected; how-
ever, the connection attempt will sometimes fail. When the connection fails,
configure the data transmission rate and mode manually as follows:
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3.2 Data Transmission Mode
3
Set Network Preference to H.323.
3.2 Data Transmission Mode
You can make or receive calls using one of the following data transmission
protocols:
• H.323
• Session Initiation Protocol
H.323 Data Transmission
To make calls using the H.323 telephone number mode (E.164), configure the
settings as follows:
4
If an H.323 gatekeeper is available, select H.323 Settings.
1
Press
to open the Setup screen, and select Network.
a) Set Gatekeeper to On.
b) Fill the gatekeeper IP in the Address field.
2
Select Phone Number and enter a number. Dial by user name (alias) is
c) If data transmission fails due to firewall restrictions, set H.460
available in H.323 through the gatekeeper.
Traversal to On, and fill the H.460 server IP address.
5
Select OK to save the new settings.
SIP Data Transmission
To make calls using the SIP user name mode, configure the settings as follows:
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3.2 Data Transmission Mode
4
Select SIP Settings.
1
Press
to open the Setup screen, and go to Network.
a) Set SIP Proxy Server to On.
2
3
Select User Name and enter a name. In SIP you can use both name and
number in URI for dialing.
b) Fill the Display Name, Server Address, and Password fields.
5
Select OK to save the new settings.
H.323 and SIP modes cannot be used at the same time. To change the
current H.323 mode to SIP, set Network Preference to SIP.
Set Network Preference to SIP.
NAT Traversal
You can make or receive a call while being connected to ADSL or Cable router
from home or office. The system will use Network Address Translation from
internal IP to External IP. The system will use external HTTP server to dis-
cover the external IP to be used.
The external IP could be changed without note by Internet Service
Provider.
1
2
Press
to open the Setup screen and go to Network.
Select and open NAT Traversal.
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3.3 Call Settings
3
4
Set NAT Traversal to Yes.
3.3 Call Settings
Use NAT Auto Discovery on for system to discover it’s external public
Call Quality
IP automatically.
You can adjust the sharpness of your image that is shown to the remote caller.
5
6
Following OK, discovered external public IP will be displayed.
Use NAT Auto Discovery off for manual enter public IP address.
1
Press to open the Setup screen, and go to Call Control.
When NAT Traversal is set to Yes then Gatekeeper and H.460 Traversal
must be set to Off and vise versa.
7
8
On Network select H.323 Settings and set Gatekeeper and H.460
Traversal to Off.
On Network select Ports Conflagrations and verify the system
TCP/UDP configured ports are enabled in the router. Refer to system
ports documentation.
When using NAT Traversal you need to set router to port forwarding.
2
Select Call Quality. The following screen will appear.
indicates that the LAN cable is not connected. Correct the LAN cable
connection if this symbol appears at the top right corner of the screen.
indicates that an IP address conflict has occurred. Change the IP ad-
dress if this symbol appears at the top right corner of the screen.
3
To increase the sharpness, select a high value from Max Bandwidth.
Use Max Bandwidth to configure the call resolution high definition or
standard definition and call frame rate. For 1024 kbps and above HD
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3.3 Call Settings
resolution, max frame rate will be used.
6
A bad network connection also causes freeze picture during a call. Set
PLC to On. Video will not freeze in case of severe loss on network.
PLC will be used in case SVC is not active or not supported by remote
system.
4
A higher sharpness will compromise simultaneity. For instance, a pic-
ture of you waving a hand will appear delayed for a remote caller. For
simultaneity, set Video Mode to Motion.
5
A bad network connection sometimes corrupts the picture, which ap-
pears as a mosaic, during a call. Set SVC to On. Clear and normal
picture will be restored. SVC will be take effect while remote system is
capable to support it; for example, RADVISION VC240 and Elite MCU.
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3.3 Call Settings
Time
3
Select the Time Zone corresponding to your region.
Set the clock precisely so your video calls will be logged accurately.
1
Press
to open the Setup screen, and select Clock.
4
If Daylight Saving Time is in effect in your region, set Daylight Savings
to On.
2
The time server will allow the clock to always have the precise time. To
use the time server, set Clock Mode to On.
5
If you do not want to use the time server, select Clock Set, and enter
the date and time manually. Increase or decrease the date or time using
the
or
button respectively. Alternatively, manually enter a date
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3.3 Call Settings
or time using the number keys on the remote.
as 18:24.
6
In Date Format, DD indicates the day, MM the month, and YYYY the
year. If Date Format is set to DD/MM/YYYY and a call was made on
July 18, 2010, the date will be displayed as 18/07/2010.
7
If Time Format is set to 12 Hours and a call was made at 6:24 p.m., the
time will be displayed as PM 06:24. If you do not want to display AM
or PM, set Time Format to 24 Hours. Then the time will be displayed
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3.3 Call Settings
Camera
it is best to select Auto for most occasions.
Your picture may appear too dark or bright, or different in color for your
remote caller, depending on your ambient light intensity. Change several
settings so the remote caller can see you clearly:
1
Press
to open the Setup screen, and go to Camera.
4
Set Brightness to Manual, and adjust the brightness. However, it is best
2
Select the correct frequency from Power Frequency. Otherwise, the pic-
to select Auto for most occasions.
ture may continually move upward.
3
Set White Balance to Manual, and adjust the white balance. However,
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3.3 Call Settings
5
Rotating your monitor to a vertical orientation will rotate the camera,
and thus your image will appear rotated on the remote caller’s screen.
To resolve this, the remote caller should also rotate his monitor to a
vertical orientation, and you and the remote caller should set Flip to
Horiz. + Verti.
White Balance is used to generally adjust the color intensity for making
the brightest area in the picture white.
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4 Video Call
4
Alternatively, you can select a phone number from the recent-call log.
The selected phone number will be copied to the input field.
4.1 Making a Call
You can make a call, following the steps below:
1
Press
.
5
Press
.
The screen will display the recent-call log on the left, the phone number
field in the middle, and your image on the right.
2
If you want to hide your image or make a call to someone without a
The message Connected to will appear when the remote caller answers
camera, set Call Type to Voice.
the call.
6
7
To mute your voice during a call, press
to disable the microphone.
will appear at the top right corner of the screen. To enable the mi-
3
Move the cursor to the input field, and enter the IP address of the remote
caller.
crophone, press
again.
To disable the speaker during a call, press
.
will appear at the
again.
top right corner of the screen. To enable the speaker, press
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4.2 Answering a Call
4.2 Answering a Call
8
9
To end the call, press
.
An incoming call will be indicated by a
dialog box as shown. Select Accept to ac-
cept the call, or select Reject to refuse the
call.
Select Yes. The call will be disconnected.
Configure the call answering settings, following the steps below:
Press to open the Setup screen, and go to Call Control.
about the recent-call log.
1
2
If you want to automatically connect to an incoming call, set Auto An-
swer to On.
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4.3 Screen Layout
When On + Mic Mute is selected, an incoming call will automatically
4.3 Screen Layout
be connected, but your voice will not be heard by the remote caller.
The image of the remote party will appear when your call is accepted.
The button can be used to change the screen layout of yours and the
remote caller’s as required. Each time you press , the screen layout will
3
If you want to refuse all incoming calls, set Do not Disturb to On.
change as shown below: The blue figure represents the remote caller, and the
green figure represents you.
• In DVI or PC mode
– A call is connected
– A call is not connected
4
An incoming call will be indicated by a ringtone. If you want to mute
the ringtone, select Audio, and set Sounds to Off.
• In VC mode
– A call is connected
– A call is not connected
You can change the size and location of the
smaller picture in this screen layout.
1
Press
to open the Setup screen, and go to Input.
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4.3 Screen Layout
2
Select a size from PIP Size. Two sizes are available.
ping image; go to PIP Transparency and select High, Medium, or Low.
3
Select a location from PIP Position. Five locations are available: bottom
right, top right, top center, top left, and bottom left.
4
The area on the screen concealed by the smaller picture will not be
shown. To expose a concealed area, adjust the opacity of the overlap-
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4.4 Making a Phone Book
2
Enter the name of a group, and select OK to save the name.
4.4 Making a Phone Book
You can make calls easily by using the phone book. To open the phone book,
press
.
Renaming a Group
1
Select a group, and press
.
Adding a Group
It is best to create a group before adding a phone number so you can search
and manage numbers easily.
1
Go to Group and select Add Group. The number in parentheses next
2
Select Rename.
to each group name indicates the number of contacts.
Enter a new group name, and select OK to save the change.
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4.4 Making a Phone Book
Deleting a Group
Adding a Contact
1
Go to All and select Add Contact.
1
Select a group and press
.
2
Enter a contact name in the Name field, and fill at least one of the IP,
2
Select Delete. The selected group will be deleted, and its contacts will
URI, and Phone Number fields.
be moved to the Unassigned group.
3
Specify Group, and select OK to save the new contact information.
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4.4 Making a Phone Book
Editing a Contact
3
Select Edit and change the information.
1
Select a contact and press
.
Select OK to save the changes and exit.
2
To view details of the contact before editing, select View.
Deleting a Contact
1
Select a contact and press
.
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4.4 Making a Phone Book
2
3
4
Select Delete.
press
. The selected contacts will be indicated by a
.
Select OK. The contact will be deleted.
5
After selecting all the contacts you want to delete, press
with the
To delete all contacts, select Delete All.
last selected contact highlighted, and select Delete.
Select OK. All the contacts will be deleted.
Select OK. The selected contacts will be deleted.
To delete more than one contact at the same time, select the contacts and
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4.4 Making a Phone Book
Making a Call
Searching a Contact
You can search a contact using the contact name or IP address.
Select a contact and press
.
1
Press to open the phone book.
Alternatively, press
and select Call.
2
Move the cursor to the input field.
3
4
Enter capital or lowercase letters to search for contacts with names con-
taining the same letters.
Enter numbers to search for contacts with IP addresses containing the
same numbers.
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4.5 Recent-Call Log
Viewing Call Details from the Call Log
4.5 Recent-Call Log
1
Select a call from the call log, and press
.
To view the recent-call log, press
and select Call History.
Alternatively, press
and select Call History.
2
Select View. Details showing when the call was made and how long it
lasted will appear.
• To view the incoming-call log, select Received.
• To view the outgoing-call log, select Sent.
• To view the missed-call log, select Missed.
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4.5 Recent-Call Log
Deleting a Call from the Call Log
3
To delete all the calls from the call log, select Delete All.
1
Select a call from the call log, and press
.
Select OK. All the calls in the call log will be deleted.
4
To delete more than one call from the call log at the same time, select
2
Select Delete.
the calls and press
. The selected calls will be indicated by a
.
Select OK. The call will be deleted.
5
After selecting all the calls you want to delete, press
with the last
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4.6 Zooming a Remote Caller’s camera
Adding a Contact to the Phone Book
4.6 Zooming a Remote Caller’s camera
You can add a contact from the call log to the phone book.
You can zoom in or out the remote caller’s camera if it has the zooming func-
tion.
1
Select a call from the call log and press
.
1
2
3
Select the remote caller’s camera using the
To zoom in the remote caller’s camera, press
To zoom out the remote caller’s camera, press
button.
.
.
The camera on VA240 does not offer the zooming function.
2
Select Save.
Select OK to save the new contact and exit.
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4.7 Remote Presentation
4.7 Remote Presentation
The remote presentation function is available only during an H.323 call.
Only one caller can give a remote presentation at a time.
It is not possible to do a remote presentation with resolution of 1600 ☓
1200.
You can send the picture from your computer to the remote caller and give a
remote presentation during a call:
1
Press
to open the Setup screen, and go to Call Control. Set Pre-
sentation Source to DVI if the monitor is connected to the PC via DVI.
Otherwise, select PC.
2
3
Press
. The picture from your computer will replace the remote
party’s image on his screen.
To stop the remote presentation, press
again.
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5 Video Conferencing with RADVISION SCOPIA Systems
You can use VC240 by itself for a high-definition video call between two
people (point-to-point video call). Enjoy additional features such as central-
ized management, multi-party conferencing, recording and streaming, and
firewall traversal by adding a video conferencing system with RADVISION
SCOPIA.
Multi-party call
Point-to-point call
Multipoint conferencing is accomplished by a Multipoint Conferencing Unit
(MCU), a device that manages a multipoint conference by connecting multi-
ple sites into the same video conference. RADVISION’s SCOPIA Elite MCU
offers 1080-p, high-definition processing and personal layouts for each partic-
ipant. You, along with other participants, control SCOPIA Elite conferences
with the VC240 remote control; you can mute participants, change the video
layouts, and invite other users to the conference.
RADVISION SCOPIA is a family of products delivered as network appli-
ances and software, optimized to work with your VC240. Using RADVISION
SCOPIA, you can quickly deploy a scalable visual-communication network
and centrally manage the video network, enable multi-party meetings, and
extend a video conference to any laptop across any firewall.
High-end Desktop Video Conferencing
Multi-party (Multipoint) Conferencing
Video communication with the VC240 can be more effective and efficient with
Multipoint (Multi-Party) Conferencing. This is where more than one partici-
pant connects simultaneously. With multipoint conferencing, VC240 allows
users to see and hear several other participants as they are all in the same
location-in a virtual conference room.
Managers and executives want ways to easily extend video conferences to
large numbers of remote and desktop users and make communication more
efficient, easier, and broader in reach. RADVISION’s SCOPIA Desktop al-
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lows users to take conferencing wherever they go. SCOPIA Desktop is de-
signed to meet the demands of high-performance video conferencing with
a standard PC and Internet connection. The latest in video technology are
included, providing HD H.264 format for viewing both participants and
for data collaboration. The audio system provides echo cancellation, back-
ground noise suppression, and is highly resistant to network errors common
on the Internet.
work to ensure the bandwidth is used efficiently. Also, easily schedule and
manage meetings, delivering high-quality video communication.
Recording and Streaming a Conference
Enable conference recording through RADVISION’s SCOPIA solution. The
recording feature captures audio, video, and data-preserving meetings in
high definition for playback. VCR-style controls provide access to any part
of the recordings. RADVISION’s SCOPIA additionally enables integrated
streaming for conference webcasting to both PC-and Mac-based participants.
This allows viewers to see the video streams of both the speaker and the pre-
sentation content. Simultaneous unicast and multicast support extend the
meeting to a virtually unlimited number of participants.
SCOPIA Desktop is a simple web-browser plug-in that is centrally managed
and deployed on a PC without complex licensing fees or installation issues.
Click on a link and include teleworkers in meetings, participate in video con-
ferences from the road, collaborate with partners and suppliers, and seam-
lessly connect through firewalls.
Firewall Traversal and NAT Solution
Managing a Video Network
Firewalls are barrier devices placed between two separate networks that fil-
ter out unwanted packets, in many cases unintentionally blocking video-
conferencing traffic. Many firewalls also combine filtering functions with net-
work address translation (NAT) capability; the firewalls are usually located
at the border of the network they protect. SCOPIA PathFinder Firewall and
NAT Solution enable secure connections between enterprise networks and
remote sites. SCOPIA PathFinder maintains the security and advantages of
firewalls and NAT over video networks and allows seamless integration with
existing video endpoints and systems.
VC240 system administrators and users can be significantly more effective by
using a central-management system to perform tasks such as remote software
upgrades, system configurations, monitoring, and operation. As the num-
ber of VC240 systems grows in a deployment, a central management system
can make administrators significantly more efficient at managing distributed
VC240 systems from a single point.
Learn More
To learn more on how RADVISION SCOPIA can help you set up your VC240,
SION office.
RADVISION’s iVIEW Suite is the perfect solution for this requirement. A
comprehensive management solution is provided for collaborative video
communication. With iVIEW, effectively manage and monitor a video net-
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6 Custom Settings
Some menu options are disabled depending on the video mode, as shown
below.
6.1 Menu Language
Various menu languages are available. To change the menu language, press
to open the Setup screen, and go to General and select a language from
Language. The menu will be displayed in the selected language.
VC mode PC mode DVI mode
General Max. Power Saving
Standby
☓
◯
◯
☓
◯
☓
Picture
Video Mode
Color
◯
◯
◯
☓
☓
☓
☓
☓
☓
◯
◯
◯
☓
☓
☓
◯
☓
☓
Tint (G/R)
MagicBright
Auto Adjustment
Screen
Picture Options
R-Gain
G-Gain
B-Gain
Size
☓
☓
☓
☓
◯
◯
◯
◯
◯
☓
◯
◯
◯
◯
☓
Digital NR
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6.2 Picture
Contrast, Brightness and Sharpness.
6.2 Picture
PC or DVI Mode
Adjusting the Brightness
You can adjust the brightness, following the steps below.
1
2
3
Press
to open the Setup screen, and go to Picture.
Preset MagicBright options are permanently defined. Custom set-
tings will be applied to Custom.
Select an option from MagicBright.
4
To reset all Custom settings, select Picture Reset.
If the option you want is not available, select Custom, and then adjust
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6.2 Picture
3
Select an option from Color Tone.
Picture Size and Location
You can change the picture size and location in PC mode:
1
Press
to open the Setup screen, and go to Picture.
4
If the option you want is not available, select Custom, and then adjust
R-Gain, G-Gain, and B-Gain, which indicate red, blue, and green re-
spectively. To change the color tone of the picture to yellow, change
R-Gain and G-Gain to 100 and B-Gain to 0.
2
3
To automatically adjust the picture size and location in accordance with
the received video signal, select Auto Adjustment.
Preset Color Tone options are permanently defined. Custom settings
will be applied to Custom.
To manually adjust the picture size and location, select Screen.
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6.2 Picture
4
5
Decrease or increase Coarse to narrow or widen the picture respec-
Aspect Ratio
tively. To finely adjust the picture width, select Fine.
You can change the aspect ratio in PC or DVI mode:
If the picture is not centered on the screen, select PC Position and then
1
Press
to open the Setup screen, and go to Picture.
adjust the picture location using the
,
,
, or
button.
2
Select Picture Options.
6
To reset the picture size and location, select Image Reset.
3
Select 16:9 or 4:3 from Size. It is best to select 4:3 for documents or 16:9
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6.2 Picture
for movies.
VC Mode
Adjusting the Brightness and Color Intensity
You can change the brightness and color intensity:
1
Press
to open the Setup screen, and go to Picture.
2
Select an option from Mode.
3
Adjust Contrast, Brightness, Sharpness, Color, and Tint (G/R) for the
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6.2 Picture
Adjusting the Color Tone
set Digital NR to Off, Low, Medium, High, or Auto.
You can change the color tone:
1
Press
to open the Setup screen, and go to Picture.
2
3
4
Select Picture Options.
Set Color Tone to Cool1, Cool2, Normal, Warm1, or Warm2.
Noise can occur in the picture of a very dynamic video. To avoid noise,
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6.3 Security
4
Because the initial password of most devices with a security function is
set to 0000, it is best to change the password. Enter a new password in
the Change PIN field.
6.3 Security
You can set the monitor to be accessed only via a password.
1
Press
to open the Setup screen.
5
If you forget your password, perform Reset Settings. The password
will be reset to 0000. Refer to the following section for details about
Reset Settings.
2
Select Security. Selecting Security will always display the following
password prompt. Enter the current password. The initial password is
0000. This is working only from 1004.17.
3
Set Functions Lock to On.
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6.4 Reset Settings
6.4 Reset Settings
6.5 Software Update
You can return the monitor to its default settings:
You can update the monitor software over the network. This will allow you
to use additional functions. System supports two ways of software upgrade:
By pushing the software to the SCOPIA VC240 from iVIEW NMS server or an
external Windows (XP, 7)-based PC using the upgrade utility. Downloading
the software to the system GUI from an external local HTTP server. Please
refer to upgrade document available from customer support for HTTP server
setup.
1
Press
to open the Setup screen.
1
Press
to open the Setup screen.
2
Select Reset Settings.
2
To view the monitor software version, select SW Version.
The monitor will restart itself after resetting. Note that all user con-
figurations and the call logs will also be deleted.
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6.5 Software Update
3
Select SW Upgrade to start an update.
A software update cannot be performed during a call.
4
Enter the IP address of the software-update server in the input field, and
press
. Contact our service center or Radvision for getting the up-
dated released SW version. Upgrade server should be installed locally.
details about Radvision.
5
Select the software for the product and start upgrade process.
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7 Troubleshooting Guide
Check the following when there is a problem with the product.
Service Center
1
2
3
If the status indicator is dark even when the monitor is powered on,
ensure the power cord is tightly connected to the monitor and socket.
Contact our service center for more information. (Please check the model
name and serial number in advance.)
If the message Check signal cable is displayed, tightly connect the
video cable to the monitor and PC.
NORTH AMERICA
If you remove and reconnect the video cable when Max. Power Saving
is set to On, the monitor may power off before it is recognized by the
PC. Be sure to change the setting to Off before the monitor is powered
off.
CANADA
MEXICO
USA
800-SAMSUNG (726-7864)
800-SAMSUNG (726-7864)
800-SAMSUNG (726-7864)
EUROPE
4
5
If the picture is displayed in a single color, ensure the video cable is
tightly connected to the monitor and PC.
FRANCE
GERMANY
ITALIA
01 48 63 00 00
800-SAMSUNG (726-7864)
902-1-SAMSUNG (726-7864)
If the picture from a desktop PC does not display normally after the
graphics card has been replaced, check to see if the correct driver for
the graphics card is installed. Then change the graphics card setting to
the video signal mode (resolution) supported by the monitor, referring
SPAIN
ASIA
CHINA
400-810-5858
HONG KONG 3698-4698
JAPAN
0120-327-527
1588-3366
6
If the monitor does not power on even after you pressed the
button,
KOREA
TAIWAN
check that the power switch (POWER S/W) on the back of the monitor
0800-329-999
is turned on.
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|