Samsung Telephone SPH M560 User Guide

SPH-m560  
P O R T A B L E D u a l - M o d e  
T E L E P H O N E  
User Guide  
Please read this manual before operating your phone, and keep it for  
future reference.  
BMC_m560_UG_EN_09022009_F2  
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Disclaimer of Warranties; Exclusion of Liability  
Except as set forth in the express warranty contained on the warranty page  
enclosed with the product, the purchaser takes the product "as is", and Samsung  
makes no express or implied warranty of any kind whatsoever with respect to the  
product, including but not limited to the merchantability of the product or its  
fitness for any particular purpose or use; the design, condition or quality of the  
product; the performance of the product; the workmanship of the product or the  
components contained therein; or compliance of the product with the  
requirements of any law, rule, specification or contract pertaining thereto. Nothing  
contained in the instruction manual shall be construed to create an express or  
implied warranty of any kind whatsoever with respect to the product. In addition,  
Samsung shall not be liable for any damages of any kind resulting from the  
purchase or use of the product or arising from the breach of the express warranty,  
including incidental, special or consequential damages, or loss of anticipated  
profits or benefits.  
Privacy  
The privacy and copyright laws of Canada govern the disclosure, reproduction and  
distribution of data, media and other content, including music and video content.  
Certain activities, including downloads or transfer by any means (including, via  
cable, Bluetooth® or otherwise) of such content may be an infringement of  
privacy or copyright law. Neither Samsung Electronics Canada Inc. nor any of its  
affiliates shall be liable or responsible for any data or content disclosed,  
reproduced, downloaded or distributed by the user of this equipment.  
Warning  
Depending on the user interface used in the handset, you may experience slow  
keypad response when performing tasks in the background. This can impact  
making phone calls. When there is no activity or change in the icons at the top of  
the main LCD display, the handset will resume normal operations.  
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Getting Started................................................................................... 1  
Using a microSD Memory Card in Your Phone . . . . . . . . . . . . . . . . . . . . . . 11  
Phone Basics.................................................................................... 13  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Entering Text.................................................................................... 21  
Predictive Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Alpha Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Using the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Numbers, Symbols, Smileys and Quick Messages . . . . . . . . . . . . . . . . . . . 22  
Roaming........................................................................................... 24  
Setting Your Roaming Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
Update PRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Voice Service.................................................................................... 26  
Customizing Voice Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Main Menu....................................................................................... 31  
User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Menu Styles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Changing the Phone’s Menu Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Menu Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Web.................................................................................................. 34  
Entertainment................................................................................... 36  
TV & Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
My Downloads ................................................................................. 38  
Downloading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Assigning Ringers and Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
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Ringers............................................................................................. 41  
Messaging........................................................................................ 45  
E-Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Calls ................................................................................................. 54  
Calls Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Contacts........................................................................................... 55  
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Missed Alerts ................................................................................... 58  
Camera............................................................................................. 59  
My Albums. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Send Pic/Video Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Tools................................................................................................ 67  
GPS Nav. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68  
Tip Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73  
Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
Voice Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Update Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Bluetooth.......................................................................................... 79  
On/Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
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Visibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82  
Settings............................................................................................ 83  
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Sounds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
Text Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
Phone Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
More... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Security............................................................................................ 94  
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Special #s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Erase/Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Reset Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Phone Support................................................................................. 97  
Phone Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Live Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Account Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Add New Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Text Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Safety............................................................................................... 99  
Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . 99  
Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . . 100  
Caring for the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Manufacturer’s Warranty................................................................ 106  
Index.............................................................................................. 109  
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Getting Started  
Open View of Phone  
10. Earpiece  
1. Indicator LED  
2. Display Screen  
11. Status Bar Icons  
12. Navigation Key  
13. Right Softkey  
3. Menu/OK Key  
4. Headset Jack  
14. microSDTM Card Slot  
15. Clear/BACK Key  
5. Left Softkey  
6. Volume Keys  
7. Speaker Key  
16. Power/Accessory  
Connector  
17. END/Power Key  
8. TALK Key  
9. QWERTY Keypad  
18. Camera/  
Camcorder Key  
19. Microphone  
Getting Started  
1
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1. Indicator LED: Shows your phone’s connection status at a glance.  
2. Display Screen: The display screen shows signal and battery strength,  
time, day, and date. It also displays incoming calls or messages.  
3. Menu/OK Key: Pressing when navigating through a menu accepts the  
highlighted choice in a menu.  
4. Headset Jack: Allows you to plug in an optional headset for safe,  
convenient conversations.  
5. Left Softkey: This key is used to navigate through menus and  
applications by selecting the choice available in the Left Softkey Option.  
6. Volume Keys: Allows you to adjust the ringer volume in idle mode (with  
the phone open) or adjust the voice volume during a call. To mute the  
ringer during an incoming call, press the volume key up or down.  
7. Speaker Key: This key allows you to place or receive calls in  
speakerphone mode.  
8. TALK Key: Allows you to place or receive a call. In idle mode, press the  
key once to access the recent call log.  
9. QWERTY Keypad: Use these keys to enter numbers, letters, and  
characters.  
10. Earpiece: Allows you to hear the caller and automated prompts.  
11. Status Bar Icons: Displays information about your phone’s status, such  
as signal strength, roaming, ringer setting, messaging, and battery  
charge.  
12. Navigation Key: Allows you to scroll through the phone menu options  
and provides a shortcut to phone functions from standby mode.  
13. Right Softkey: This key is used to navigate menus and applications by  
selecting the choice available in the Right Softkey Option.  
14. microSD™ Card Slot: This expansion slot allows you to insert a  
microSD™ memory card to add additional memory and storage  
capacity.  
15. Clear/BACK Key: Deletes characters from the display when you are in  
text entry mode. Press to return to the previous menu or screen when  
navigating features on your phone.  
2
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16. Power/Accessory Connector: The power/accessory interface connector  
is used to plug in the charging accessories and also connect any  
available accessory cables to your phone.  
17. END/Power Key: Ends a call. If you press and hold the END key, the  
power goes On or Off. When you receive an incoming call, press to  
ignore the call and send the call to voicemail.  
18. Camera/Camcorder Key: This key is used to launch the integrated  
digital camera.  
19. Microphone: The Microphone allows the other caller to hear you  
clearly when you are speaking to them.  
Viewing the Display Screen  
The following list identifies the icons you’ll see on your phone’s display screens:  
indicates that your 1X connection is active. Incoming voice calls go  
directly to Voicemail; outgoing voice calls can be made, but the  
connection will terminate.  
indicates that data is being sent over the 1X network.  
indicates that data is being received over the 1X network.  
indicates that your 1X connection is dormant.  
indicates that EV-DO is available.  
indicates the EV-DO status.  
indicates that you have an active EV-DO connection. When the arrows are  
moving, data is being transferred over the EV-DO network.  
indicates that the EV-DO connection is dormant.  
indicates that position location is active.  
indicates that position location is inactive.  
indicates that your phone is roaming.  
indicates that you missed a call.  
indicates that you have a missed text message.  
Getting Started  
3
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indicates that you have a missed voice mail.  
indicates that you have missed scheduler.  
indicates that you have a missed alarm.  
indicates that the message is locked.  
indicates that you have a new text message.  
indicates that you have a new message marked as urgent.  
indicates that you have a new voicemail message.  
indicates that you have a new email message.  
indicates that you have missed a call alert.  
indicates that you have a pending event scheduled.  
indicates that you have multiple alert messages.  
indicates that the TTY option is On.  
indicates that your phone is in vibrate all mode.  
indicates that your phone is set to ringer plus vibrate mode.  
indicates that the ringer is turned on.  
indicates that the ringer is turned off.  
indicates that the ringer is turned off and the vibrate option is enabled.  
indicates that the ringer is set to 1-Beep.  
indicates that the phone is set to 1-Beep plus vibrate mode.  
4
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indicates that the phone is set to Silence.  
indicates that a memory card is inserted.  
indicates that an alarm is set on your phone.  
means there is no service, as your phone cannot find a signal.  
displays your current signal strength. When you are receiving maximum  
signal strength, six bars are shown.  
displays your current battery strength.  
displays your current battery strength at empty.  
indicates that the handset is in Key Mute mode.  
indicates that the handset is in Speaker mode.  
indicates that the Camera is enabled.  
indicates that the Camcorder is enabled.  
indicates that the self-timer function is enabled. With the self timer  
enabled, a set amount of time is required prior to taking a picture.  
indicates that the white balance has been set to Automatic.  
indicates that the white balance has been set to Sunny. This is used for  
taking pictures outdoors on bright sunny days.  
indicates that the white balance has been set to Cloudy. This is used for  
taking pictures outdoors under cloudy conditions.  
indicates that the white balance has been set to Tungsten. This is used for  
taking pictures indoors under normal lighting conditions.  
indicates that the white balance has been set to Fluorescent. This is used  
for taking pictures indoors under fluorescent lighting conditions.  
indicates that the white balance has been set to Manual. This is used for  
taking pictures indoors or outdoors using your own custom settings.  
indicates that a voice memo or video is being recorded.  
Getting Started  
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indicates that a voice memo or video has been paused.  
indicates that a voice memo or video is playing.  
indicates that voice captioning is enabled and audio is currently being  
recorded.  
indicates that Bluetooth technology is active and enabled.  
indicates that Bluetooth technology is connected.  
indicates that Bluetooth headset is connected and visible.  
indicates that Bluetooth stereo device is connected and visible.  
indicates that Bluetooth technology is hidden.  
Your phone can also display a handy glossary of icons:  
1. Press  
, select the Settings menu, and press  
.
2. Select Phone Info.  
3. Select Icon Glossary.  
4. Use the navigation keys to scroll through the list of icons.  
Turning Your Phone On and Off  
To turn your phone on:  
Press and hold  
to turn your phone on.  
Once your phone is On, it displays “Looking for Service” which indicates that your  
phone is searching for a signal. When your phone finds a signal, it automatically  
enters standby mode – the phone’s idle state. At this point, you are ready to begin  
making and receiving calls.  
If your phone is unable to find a signal after 15 minutes of searching, a Power Save  
feature is automatically activated. When a signal is found, your phone automatically  
returns to standby mode.  
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In Power Save mode, your phone searches for a signal periodically without your  
intervention. You can also initiate a search for service by pressing any key (when  
your phone is turned On).  
Tip: The Power Save feature helps to conserve your battery power when you are in  
an area where there is no signal.  
To turn your phone off:  
Press  
for two or more seconds until you see the powering down  
animation on the display screen.  
Your screen remains blank while your phone is off (unless the battery is charging).  
Using Your Phone’s Battery and Charger  
Battery Capacity  
Your phone is equipped with a Lithium Ion (LiIon) battery. It allows you to recharge  
your battery before it is fully drained.  
When the battery runs low, the battery icon will blink to remind you to recharge the  
battery. When the battery capacity is close to completely drained, the phone  
sounds an audible alert and then powers down.  
Note: Long backlight settings, low signal strength, searching for service, vibrate  
mode, playing games, or browser use affect the battery’s talk and standby times.  
Tip: Be sure to watch your phone’s battery level indicator and charge the battery  
before it runs out of power.  
Getting Started  
7
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Installing the Battery  
To install the LiIon battery:  
1. Press the top of the battery cover and slide the battery cover in the  
direction of the arrow (1) to release it. Lift the cover up by the bottom  
corners to remove it (2).  
2. Insert the bottom end of the battery into the phone housing by using the  
direction of the arrow printed on the battery (3). The gold contacts on  
the bottom of the battery should match up with those on the phone.  
Push the top end of the battery down until it snaps into place (4).  
3. Insert the top end of the battery cover into the grooves of the phone.  
Snap the lid into place.  
8
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Removing the Battery  
Note: Make sure the power is off so that you don’t lose any stored numbers or  
messages.  
To remove your battery:  
Use your finger to lift the battery (top end first) up and away from the  
phone.  
Charging the Battery  
Your phone’s LiIon battery is rechargeable and should be charged as soon as  
possible so you can begin using your phone.  
Keeping track of your battery’s charge is important. If your battery level becomes  
too low, your phone automatically turns off and you will lose all the information you  
were just working on. For a quick check of your phone’s battery level, glance at the  
battery charge indicator located in the upper-right corner of either of your phone’s  
display screens.  
indicates that the battery is full. If the battery charge is  
getting too low, the battery icon  
tone.  
blinks and the phone sounds a warning  
Always use a Samsung-approved desktop charger, travel adapter, or vehicle power  
adapter to charge your battery.  
Getting Started  
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WARNING! FOR CONNECTION TO AN ELECTRICAL SUPPLY NOT LOCATED IN  
NORTH AMERICA, YOU MUST USE AN ADAPTER OF THE PROPER  
CONFIGURATION FOR THE POWER OUTLET. USE OF THE WRONG ADAPTER  
COULD DAMAGE YOUR PHONE AND VOID YOUR WARRANTY. IMPORTANT  
SAFETY INSTRUCTIONS - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,  
CAREFULLY FOLLOW THESE INSTRUCTIONS. THIS POWER UNIT IS INTENDED  
TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR  
MOUNT POSITION.  
Note: You must unplug the adapter before removing the battery from the phone  
during charging to avoid damage.  
Using the Travel Adapter  
1. Locate the interface connector on the side of the phone and pull out and  
turn the plastic cover.  
2. Plug the terminal end of the adapter into the phone’s interface  
connector.  
Charge Indicator  
Correct  
Incorrect  
3. Plug the other end into an electrical outlet.  
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4. An animated battery icon is displayed on the main screen. The icon  
provides an indication of whether the battery is being charged or is  
fully charged.  
A red charge indicator light means the battery is charging.  
A green indicator light means the battery is at least 90 percent  
charged.  
Note: It takes approximately 4 hours to fully recharge a completely drained  
standard battery. With the Samsung approved LiIon battery, you can recharge the  
battery before it drains completely.  
Using a microSD Memory Card in Your Phone  
Your phone is capable of supporting a memory storage media known as a  
microSDTM memory card. This card is the newest standard of flash memory  
specifically designed for use with ultra-small mobile phones and other devices. It is  
ideal for storing media-rich files such as music, videos, and photographs in your  
phone.  
The maximum storage size for this media card is 32 GB.  
Note: Compatibility with all high capacity microSDTM memory cards is not  
guaranteed.  
Installing the microSDTM Memory Card  
Your phone has a memory card slot on the upper right side. You can install a  
microSDTM card to provide additional memory for storing files (such as sound files  
and photos) in your phone.  
To install the card:  
1. Locate the memory slot on the right side of the phone and pull out and  
turn the plastic cover.  
2. Insert the microSDTM card—pin side facing you and smaller end  
pointing toward the phone—into the memory card slot.  
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3. Carefully insert the microSDTM card into the opening and firmly push it  
in until you hear a click, which indicates that the card is now securely  
installed.  
Note: To remove the card once it has been inserted, firmly push the end of the card  
further into the phone and release—the card should pop out of the memory card  
slot. If this does not work, repeat the process again.  
4. With the card now securely installed, resecure the plastic cover over the  
microSD slot on the phone.  
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Phone Basics  
Your handset supports a flexible user interface that allows you to modify the user  
interface via downloadable themes. The availability of a custom user interface is  
subject to your carrier. The following description of the basic capabilities of the  
phone is a general description and not specific to a particular user interface.  
However, there are some general principles that govern the handset's user  
interface. For each user interface, there will be a mechanism to access a main  
menu that provides access and control for most of the phone's capability.  
Accessing Menus  
1. Select the user interface's main focus button or press  
to activate  
the main menu.  
2. Select menu items by highlighting them with the navigation key and  
pressing  
.
Displaying Your Phone Number  
1. Press  
, highlight the Settings menu, and press  
.
2. Select Phone Info.  
3. Select Phone Number.  
Making and Answering Calls  
To make a call:  
1. Make sure your phone is on.  
2. Slide open your phone and enter a phone number. (If you make a  
mistake while dialing, press to erase one digit at a time. Press and  
to erase the entire number.)  
to call.  
when you are finished.  
hold  
3. Press  
4. Press  
Tip: To redial your last recent call, press  
twice.  
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Tip: Some networks support + dialing. + dialing automatically indicates to the  
network that you are dialing an international call and adds the international dialing  
prefix (typically ‘011’) to the call automatically. To use + dialing, press and hold the  
0 key (until the + appears) before entering the phone number.  
To answer an incoming call:  
1. Make sure your phone is on. (If your phone is off, incoming calls go to  
Voicemail.)  
2. Press  
.
Your phone notifies you of incoming calls in the following ways:  
The phone rings or vibrates (unless set to Silence All).  
The screen displays an incoming call message.  
If the incoming call is from a number stored in your Contacts, the Contacts entry’s  
name is displayed. The caller’s phone number may also be displayed, if available.  
The following options are also available to handle an incoming call:  
Press the volume key on the side of the phone to quiet the ringer.  
Press the right softkey  
for IGNORE or press and hold the volume key to  
send the incoming call to your Voicemail box immediately.  
To disconnect a call when you are finished:  
Press  
.
Missed Call Notification  
When an incoming call is not answered, a Missed Call message is displayed on  
your screen.  
To dial a missed call back press  
.
Calling Emergency Numbers  
You can place calls to 911 (dial 911 and press  
), even if your phone is locked  
or your account is restricted.  
Warning: After initiating a 911 call, you must end the call by pressing * and # on  
your keypad. This notifies the phone that the 911 call was terminated intentionally  
by the user. No other calls can be made prior to terminating the emergency call.  
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In-Call Options  
During a call, use the left softkey  
to MUTE or UNMUTE your phone’s  
microphone. Additional actions are available by pressing the right softkey  
for  
OPTIONS during a call. (To select an option, press the corresponding keypad  
number or highlight the option and press  
.)  
(1) Save allows you to save the new number in your Contacts.  
(2) 3-way call allows you to talk to two different people at the same time.  
(For more information, see "Making a Three-Way Call" on page 19.)  
(3) Contacts accesses the Contacts menu options.  
(4) Voice Memo allows you to record the current conversation. (For more  
information on recording a voice memo, see "Voice Memo" on page 76.)  
(5) Phone Info displays the phone number, icon glossary, the hardware/  
software version, and advanced information.  
(6) Key Mute or Key Unmute allows you to mute the key tones on your  
phone so the other caller cannot hear you pressing any keys on your phone.  
(7) Messaging allows you to check notifications and access the contents of  
voice or text messages.  
(8) Recent History checks your call log for Missed, Outgoing, Incoming and  
Recent calls. You can also erase the logs from this menu.  
(9) Tools accesses the Tools menu options.  
(0) Whisper On or Whisper Off allows you to whisper (such as when you are  
in a public area) and your voice will be amplified so that the other caller can  
hear you.  
During a call, you can route the device’s audio through the speaker by pressing the  
speakerphone button. You will see the message “Entering speaker mode”. To turn  
off the speakerphone, press the speakerphone button again. You will see the  
message “Exit speaker mode”.  
WARNING: Because of higher volume levels, do not place the device near your ear  
during speakerphone use.  
End-of-Call Options  
After receiving a call from or making a call to a phone number that is not in your  
Contacts, the phone number and the duration of the call are displayed. Press the  
right softkey  
for OPTIONS and then press Save to save the new number in  
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your Contacts. (See "Saving a Phone Number" on page 16” below for more  
information.)  
Note: The End-of-Call options are not displayed for calls identified as Unknown ID  
or Restricted Number.  
Saving a Phone Number  
You can store up to 600 phone numbers in the Contacts list. (For more information,  
see "Adding a New Contact" on page 55.)  
1. Enter a phone number from standby mode.  
2. Press the right softkey  
3. Select Save.  
for OPTIONS.  
4. Select New Entry and press  
.
Note: Step 4 does not appear when your Contacts list is empty.  
5. Select the Number Type using the navigation key and press  
.
Mobile  
Pager  
Home  
Fax  
Work  
Others  
6. Enter the name using the keypad.  
7. Press the left softkey  
for DONE.  
Finding a Phone Number  
1. From the Idle screen, press the right softkey  
2. Scroll down through your list of contacts to highlight the name and  
press to make the call.  
for Contacts.  
Tip: To search through your list more quickly, enter the first few letters in the  
search box. The display will move down the list to the first entry that matches the  
text in the Name box.  
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Tip: If the entry contains more than one phone number, scroll left or right to  
display the number you wish to call and press  
to make the call.  
Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with automated systems,  
such as Voicemail or credit card billing numbers.  
There are two types of pauses available on your phone:  
Hard Pause sends the next set of numbers when you press  
.
2-Second Pause automatically sends the next set of numbers after two  
seconds.  
Note: You can have multiple pauses in a phone number and combine 2-second and  
hard pauses.  
To dial or save phone numbers with pauses:  
1. Enter a phone number from standby mode.  
2. Press the right softkey  
for OPTIONS and select Hard Pause or 2-  
Sec Pause. Hard pauses are displayed as a “p” and 2-second pauses as  
a “t”.  
3. Enter additional numbers.  
4. Press  
— or—  
to dial the number.  
Press the right softkey  
for OPTIONS and select Save to save the  
number in your Contacts.  
When dialing a number with a hard pause, press  
numbers.  
to send the next set of  
Abbreviated Dial  
Abbreviated dialing allows you to program a five or six digit prefix for commonly  
used phone numbers. When abbreviated dialing is on, you can enter the last four or  
five digits of any phone number that matches the five or six digit prefix, and the  
number is dialed.  
To set up abbreviated dialing:  
1. Press  
, highlight the Settings menu, and press  
.
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2. Select More....  
3. Select Call setup.  
4. Select Abbreviated Dial.  
5. Select On and press  
6. Input the five or six digit prefix (for example, area code and prefix) and  
press  
.
.
Making an Abbreviated Dial Call  
1. Enter the last four or five digits of the phone number. Abbrev. Dial is  
displayed in the lower left corner with the prefix digits displayed.  
Note: If there is more than one Contact entry that matches the last four or five  
digits, a list is displayed which allows you to select the desired number to call.  
2. Press  
to make the call.  
Using Speed Dialing  
You can store up to 98 numbers in your phone’s speed dial memory to make  
contacting friends and family as easy as pressing a few buttons. With this feature,  
you can dial Speed Dial entries using one key press for locations 2-9, or two key  
presses for locations 10-99.  
To use One-Touch Dialing for Speed Dial locations 2-9:  
Press and hold the appropriate key for approximately two seconds.  
To use Two-Touch Dialing for Speed Dial locations 10-99:  
1. Press the first digit.  
2. Press and hold the second digit for approximately two seconds.  
Using Caller ID  
To block your phone number from being displayed for a specific outgoing call:  
1. Dial *67 on your keypad.  
2. Enter the number you want to call.  
3. Press  
.
To permanently block your number, call the Customer Service department of your  
network service provider.  
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Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you of incoming calls by sounding two  
beeps. Your phone’s screen informs you that another call is coming in and  
displays the caller’s phone number (if it is available and you are in digital mode).  
To respond to an incoming call while you’re on a call:  
Press  
. (This puts the first caller on hold and answers the second  
call.)  
To switch back to the first caller:  
again.  
Press  
Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the same time. When using  
this feature, the normal airtime rates will be charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a number you wish to call and press  
.
2. Once you have established the connection, press the right softkey  
for OPTIONS and select 3-way call.  
3. Select Contacts, Recent History, or Enter phone number to dial the  
second number and press  
.
4. When you’re connected to the second party, press the right softkey  
for JOIN to begin your three-way call.  
If one of the people you called hangs up during your call, you and the remaining  
caller stay connected. If you initiated the call and are the first to hang up, all three  
callers are disconnected.  
Tip: You can also begin a Three-Way Call by displaying a phone number stored in  
your Contacts, Recent History, or Messaging. To call the third party, press  
.
TTY Use With Handset  
A TTY (also known as a TDD or Text Telephone), is a telecommunications device  
that allows people who are deaf or hard of hearing, or who have speech or  
language disabilities, to communicate by telephone.  
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Your phone is compatible with selected TTY devices. Please check with the  
manufacturer of your TTY device to ensure that it supports digital wireless  
transmission. Your phone and TTY device will connect via a special cable that plugs  
into your phone's headset jack. If this cable was not provided with your TTY device,  
contact your TTY device manufacturer to purchase the connector cable.  
Note: Not all service providers support TTY. Consult your service provider for more  
information.  
To turn TTY Mode on or off:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Accessibility.  
4. Select TTY Options. (A brief explanation of TTY will display.)  
5. Press the left softkey  
6. Press the navigation key up or down to select TTY Full, TTY + Talk, TTY  
+ Hear, or TTY Off and press to save and exit.  
for DONE.  
Note: In TTY Mode when your headset is plugged in, your phone will display the  
TTY access icon. If TTY mode is enabled, the headset cannot be used.  
IMPORTANT 911 Emergency Calling: We recommend that TTY users make  
emergency calls by other means, including Telecommunications Relay Services  
(TRS), analog cellular, and land line communications. Wireless TTY calls to 911  
may be corrupted when received by public safety answering points (PSAPs)  
rendering some communications unintelligible. The problem encountered appears  
related to TTY equipment or software used by PSAPs. The wireless industry and  
PSAP community are currently working to resolve this.  
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Entering Text  
Your phone has a keyboard-style keypad, referred to as a full QWERTY keyboard.  
The keyboard is located beneath the display screen and is accessed by sliding it  
open.  
To change the text input mode:  
1. When you display a screen where you can enter text, press the right  
softkey  
for OPTIONS then select Text Mode.  
2. Select one of the following:  
Predictive Text: To enable or disable entering characters using  
predictive text input.  
Smiley’s: To enter icons that express an emotion through a facial  
expression.  
Symbols: To enter symbols not displayed on the QWERTY keypad.  
Text Settings: To customize your text input mode.  
Predictive Text  
Predictive text input analyzes the letters you enter using an intuitive word database  
and creates a suitable word. (The word may change as you type.) Other possible  
words appear in a list below your text.  
To choose a word displayed in the list, scroll up and down using the up and  
down navigation keys.  
To accept a word, press  
. A space is automatically inserted after the  
word.  
To enter text using predictive text:  
1. From the text entry screen (for example, a new event in scheduler),  
press the right softkey  
2. Select Predictive Text.  
3. Select On.  
for OPTIONS and select Text Mode.  
4. Slide open your phone and use the QWERTY keypad and special  
function keys to create the event or message.  
Alpha Text  
Alpha or alphabet text input creates words using the characters entered from the  
keypad. To enter alpha text, turn off predictive text input.  
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To enter text using alpha text:  
1. From a text entry screen, press the right softkey  
for OPTIONS and  
select Text Mode.  
2. Select Predictive Text.  
3. Select Off.  
4. Slide open your phone and use the QWERTY keypad and special  
function keys to create the event or message.  
Using the QWERTY Keypad  
Using your phone's QWERTY keypad is just like using any standard computer  
keyboard. The following keys perform special functions:  
Press  
or  
to erase a single character. Press and hold  
or  
to delete an entire entry.  
Press  
Press  
to insert spaces between words or characters.  
to use characters displayed at the top of the QWERTY keys  
(e.g. $, @, #,!) and to lock/unlock 123 mode.  
Press  
to change the text input between uppercase (e.g. ABC,  
PREDICTIVE), lowercase (e.g. abc, predictive), or initial caps (e.g.  
Abc, Predictive).  
Press  
to move the insertion point to the next line in a message.  
Note: When the Dual Language text option is enabled, accented characters are also  
displayed.  
Numbers, Symbols, Smileys and Quick Messages  
To enter symbols:  
1. From a text entry screen, press the right softkey  
for OPTIONS and  
select Text Mode.  
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2. Select Symbols. To enter a symbol, press the corresponding number  
key indicated on the display. Use the navigation keys to scroll up or  
down to see additional symbols.  
To enter numbers:  
From a text entry screen, press and hold  
then press the appropriate  
number key on the keypad.  
To enter smileys (emoticons):  
1. From a text entry screen, press the right softkey  
for OPTIONS and  
select Text Mode.  
2. Select Smiley’s. To enter a smiley, press the corresponding number  
key indicated on the display. Use the navigation keys to scroll up or  
down to see additional smileys.  
Note: The Smileys feature is not available for Contacts or Memo Pad.  
To enter Quick messages:  
1. Press the right softkey  
for OPTIONS then select Add Quick  
Message.  
2. Scroll to the desired pre-programmed message and press  
.
For more information on preset messages, see "Quick Messages" on page  
51.  
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Roaming  
Recognizing Icons on the Display Screen  
Your phone’s display screen always lets you know when you’re off the network.  
Roaming Indicator  
Other Digital Networks  
Note: You may pay a higher per-minute rate for roaming calls.  
Roaming on Other Digital Networks  
When you’re roaming, you may not be able to access certain features, such as web  
services.  
Note: If you’re on a call when you leave the network and enter an area where roaming  
is available, your call is dropped. If your call is dropped in an area where you think  
service is available, turn your phone Off and On again to reconnect to the network.  
Setting Your Roaming Mode  
By using the Roaming menu option, you can determine which signals your phone  
accepts. Choose from three different settings on your phone to control your  
roaming experience:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Roaming.  
4. Select Set Mode.  
5. To select an option, highlight it and press  
.
Automatic: This setting seeks service. When service is unavailable,  
the phone searches for an alternate system.  
1X-Only Mode: This setting allows you to access 1X networks. No  
EVDO service is available.  
Home Only Mode: This setting allows you to access the home  
network only and prevents roaming on other networks.  
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Update PRL1  
You can manually update your PRL (Preferred Roaming List) to access additional  
networks provided by new roaming partners of your service provider, or by new  
systems that have been enabled. This typically results in either a better signal or  
expanded coverage. This is not a frequent activity and does not require constant  
checking. Access this feature if you know you will be traveling outside of your  
carrier's network to ensure that you always have the best coverage possible.  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Roaming.  
4. Select Update PRL.  
1.This sub-menu may not be available depending on the UI version configured for  
your phone.  
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Voice Service  
Voice recognition allows you to say commands to perform common functions  
supported by your phone.  
To activate voice recognition:  
1. Press and hold  
. (The phone prompts you to say a voice  
command.)  
2. Say one of the following commands:  
Call <Name or #>  
Send Text <Name or #>  
Send Picture <Name or #>  
Lookup <Name>  
Go To <Menu>  
Check <Item>  
More Options (displays other 3 commands)  
Call <Name or #>  
You can dial any valid 7, 10 or 11 digit North American phone number. You can also  
dial by pronouncing a name stored in your Contacts.  
Tips for using Call <Name or #>:  
Voice Service works best in quieter environments.  
When saying a number, speak at a normal speed and say each digit clearly.  
There is no need to pause between digits.  
The phone recognizes the digits one, two, three, four, five, six, seven, eight,  
nine, zero, and oh. The phone does not recognize numbers such as "one  
eight hundred" for "1-800." Instead, say "one-eight-zero-zero."  
The phone recognizes only valid 7, 10 or 11 digit North American phone  
numbers.  
If your phone does not usually recognize you correctly when you are using  
Voice Service, try adapting Voice Service to your voice, which can  
significantly improve accuracy for some speakers.  
To place a call using Call <Name or #>:  
1. Activate voice recognition. (See page 26.)  
2. Say “Call” followed by either a name stored in your Contacts or a valid  
7, 10 or 11 digit North American phone number naturally and clearly.  
If the phone asks you, “Did You Say,” followed by the correct number,  
say Yes. (You can also select the correct number from those  
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displayed on the screen by pressing  
phone will then dial the number.)  
on the correct number. The  
If the phone asks you, “Did You Say,” followed by an incorrect  
number, say No. (If there are other alternatives, the phone will prompt  
you with the next one. You can also press the navigation key up or  
down to select the correct number from the Choice List, and then  
press  
to dial.)  
3. Alternatively, you can call a person in your Contacts by saying the  
name of the person, exactly as it is entered in your Contacts. (The  
phone plays the name through the earpiece and displays it on the  
screen.)  
If you said a name listed in your Contacts that has more than one  
number associated with it, the phone displays the different locations  
(e.g. Home 1, Work 1, Mobile 1, Pager 1, Fax 1, Others 1) and asks  
you which one to dial. Say one of the location names and the phone  
will dial the number for the location you specified.  
Send Text <Name or #>  
To compose a text message using Voice Service:  
1. Activate voice recognition. (See page 26.)  
2. Say “Send Text” followed by either a name stored in your Contacts or a  
valid 7, 10 or 11 digit North American phone number.  
If the phone asks you, “Did You Say,” followed by the correct number,  
say Yes. (You can also select the correct number from those  
displayed on the screen by pressing  
on the correct number.)  
If the phone asks you, "Did You Say," followed by an incorrect  
number, say No. (If there are other alternatives, the phone will prompt  
you with the next one. You can also press the navigation key up or  
down to select the correct number from the Choice List.)  
3. Compose your text message. For more information, see "To send a text  
message:" on page 45, beginning at step 6.  
Send Picture <Name or #>  
To compose Pic/Video Message using Voice Service:  
1. Activate voice recognition. (See page 26.)  
2. Say “Send Picture” followed by a name stored in your Contacts or a  
valid 7, 10 or 11 digit North American phone number.  
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If the phone asks you, “Did You Say,” followed by the correct name,  
say Yes. (You can also select the correct address from those  
displayed on the screen by pressing  
on the correct number.)  
If the phone asks you, "Did You Say," followed by an incorrect name,  
say No. (If there are other alternatives, the phone will prompt you with  
the next one. You can also press the navigation key up or down to  
select the correct address from the Choice List.)  
3. Compose your message using the keypad. For more information, see  
"Pic/Video Messages" on page 47.  
Lookup <Name>  
You can retrieve contact information for any person in your Contacts by saying the  
full name of the person.  
To retrieve information using Lookup <Name>:  
1. Activate voice recognition. (See page 26.)  
2. Say “Lookup” followed by the name of the person, exactly as it is  
entered in your Contacts. (The phone will play the name it recognized  
through the speaker, and then open the contact information for that  
name.)  
If the phone says, "Did You Say," followed by an incorrect name, say No.  
The phone then prompts you with the next name, if there is one. If there  
are no more names, the phone will say "Sorry, No Match Found."  
Go To <Menu>  
You can open an application or access a menu by saying “Go To” followed  
immediately by the “destination”, either an application or menu.  
To see a list of possible destinations:  
1. Activate voice recognition. (See page 26.)  
2. Say “Go To” by itself. A list of valid destinations is displayed and  
prompts you with “Please Choose.” If the list is too long to fit on one  
screen, the screen displays “Next Menu.” You can say the name of a  
destination, or say “Next Menu” to view the next screen.  
Check <Item>  
The voice recognition Status option gives you an update on your phone's service,  
signal strength, and battery level.  
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To retrieve your phone's status information:  
1. Activate voice recognition. (See page 26.)  
2. Say “Check” followed immediately by one of the following items:  
Status plays back and displays ALL status information.  
Time plays back and displays current date and time information.  
Signal Strength plays back and displays current signal strength.  
More Options (displays other 3 commands).  
Network plays back and displays the type of network coverage.  
Battery plays back and displays the current level of battery charge.  
My Phone Number plays back and displays your phone number.  
Customizing Voice Service  
Configuring Confirmation  
You can configure your phone’s confirmation setting for voice-based commands.  
To configure confirmation:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Accessibility.  
4. Select Voice Service.  
5. Select Confirmation.  
6. Highlight one of the following options: Automatic, Always Confirm, or  
Never Confirm.  
7. Press the left softkey  
for OK.  
Configuring Voice Adaptation  
You can configure your phone to adapt to your voice when using voice-based  
commands.  
To configure voice adaptation:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Accessibility.  
4. Select Voice Service.  
5. Select Adaptation.  
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6. Select Adapt Voice.  
7. Press the left softkey  
for START.  
8. You will be prompted to record a series of commands. To reject a  
recording, press the right softkey for BACK and record again.  
Tip: To reset voice, press Reset Voice while in the Adaptation menu.  
Changing Audio Guidance Mode  
By default, your phone is set to prompt mode and provides audio prompts such as  
“Please say a command”.  
To change the audio guidance mode:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Accessibility.  
4. Select Voice Service.  
5. Select Audio Modes.  
6. Highlight one of the following:  
Expert Mode: Audio guidance is provided by beeps only.  
Prompt Mode: Prompts for the required information.  
7. Press the left softkey  
for OK.  
Displaying Voice Recognition Software Version  
You can view information about the Voice Recognition Software on your phone.  
To display voice recognition software version:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Accessibility.  
4. Select Voice Service.  
5. Select About. Press the right softkey  
for BACK to exit.  
30 Voice Service  
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Main Menu  
User Interface  
The SPH-m560 is equipped with the capability to provide multiple user interfaces  
that can provide a different look and feel, and be customized to user preference.  
The availability of a customized user interface is subject to your service provider.  
Below the idle screen, all user interfaces provide a main menu to support the  
operation and configuration of the handset's feature. This will be accessible via  
either a special soft “button” (softkey) or pressing the  
key. This user guide  
focuses on describing the functions and features of the main menu. For other  
ways to access the main menu, please see the additional printed material that  
comes with your phone or talk to your service provider's customer support.  
Menu Styles  
Your phone can display the various features and options in one of two different  
menu styles: grid and list. By default, your handset is set to the grid view style.  
Grid style  
The grid style displays the first level menu choices with graphical icons arranged in  
a grid pattern. In other menu levels, choices are arranged in a vertical list.  
To navigate through a first level menu, simply press the navigation key in  
the direction towards your desired menu choice. Once the desired menu  
option is highlighted, press  
List style  
.
The list style displays all the various menu choices in a vertical list. As you navigate  
through the menu, menu options are highlighted. You can use your navigation keys  
to scroll through menus quickly and easily. The scroll bar at the right of the menu  
keeps track of your position in the menu at all times.  
To navigate through a menu, simply press the navigation key up or down. If  
you are in a first-level menu, such as Settings, you may also navigate to the  
next menu by pressing the navigation key left or right.  
You can also press the number on the keypad that corresponds to the menu  
choice to immediately access the menu.  
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Changing the Phone’s Menu Style  
Your phone allows you to choose how the menu appears on your display screen.  
To select the display’s menu style:  
1. Activate the main menu.  
2. Press the right softkey  
to switch between Grid Menu and List  
Menu.  
Menu Layout  
The grid menu consists of the following menus:  
1: Web  
2: Entertainment 3: My Downloads 4: Ringers  
5: Messaging  
9: Camera  
6: Calls  
*: Tools  
7: Contacts  
0: Settings  
8: Missed Alerts  
#: Phone Support  
The list menu consists of the same menus in the following order:  
1: Web  
2: Entertainment  
3: My Downloads  
4: Ringers  
5: Messaging  
6: Calls  
7: Contacts  
8: Missed Alerts  
9: Camera  
*: Tools  
0: Settings  
#: Phone Support  
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Each menu (in alphabetical order) provides the following group of functions and  
features:  
Calls: Manage incoming, outgoing, missed, and recent calls. Please see  
"Calls" on page 54 for more information.  
Contacts: Manage your phone book. Please see "Contacts" on page 55 for  
detail description.  
Camera: Use the Camera and Camcorder features. Please see "Camera" on  
page 59 for more information.  
Entertainment: Play live and pre-packaged video and audio. Please see  
"Entertainment" on page 36 for more information. Purchase and listen to  
downloaded music. Please see "Music" on page 36 for more information.  
Messaging: Stay in touch with others via messaging. Please see  
"Messaging" on page 45 for more information.  
Missed Alerts: Display list of missed alerts to catch up with events. Please  
see "Missed Alerts" on page 58 for more information.  
My Downloads: Download contents like screen savers, ringers, games, and  
applications to personalize your phone. Please see "My Downloads" on page  
38 for more information.  
Phone Support: Access a directory of useful customer service and  
assistance. Please see "Phone Support" on page 97 for more information.  
Ringers: Access and configure settings for the ringer, voice calls,  
messaging, and the scheduler. Please see "Sounds" on page 85 for more  
information.  
Settings: Configure the phone to your preferences and network  
environment. Please see "Settings" on page 83 for more information.  
Tools: Access productivity tools to help manage your daily work. Please see  
"Tools" on page 67 for more information.  
Web: Access the internet to browse pages customized for mobile devices.  
Please see "Web" on page 34 for more information.  
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Web  
When you launch the browser, the phone will connect to the Internet and the  
service indicator icon will display.  
Launching the Web Browser  
Activate the main menu, highlight the Web menu, and press  
.
The first time you use the Web Browser, you will be prompted to go through a  
setup process that takes approximately three minutes. If you had a previous web  
connection, the last page you visited will be displayed.  
Navigating the Wireless Web  
Use the following keys to navigate the Web:  
Left Softkey  
Navigation key  
Volume keys  
Select an item  
Scroll up and down on a web page  
Scroll one page at a time  
Use the following tips when navigating the Web:  
Select on-screen items by using the navigation key to highlight the desired  
item, then press the desired softkey button (or press  
).  
You'll find that the left softkey  
is used primarily for selecting items. This  
softkey is often labeled OK or GO.  
If the items on a page are numbered, you can use your keypad (number  
keys) to select an item.  
Select links by highlighting the link and then selecting the appropriate  
softkey.  
Tip: The tenth item in a numbered list may be selected by pressing the 0 key on  
your phone’s keypad, even though the number 0 doesn’t appear on the screen.  
To go back one page, press  
on your phone. (Note that  
is also used  
like a BACKSPACE key to delete text.)  
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Using the Toolbar  
By pressing the TOOLBAR softkey, you can navigate between web pages and  
configure browser options. Press the TOOLBAR softkey and select one of the  
following options:  
BACK one web page (if you have not returned from a previous web page,  
this option is greyed out).  
FORWARD one web page (if you are at the starting web page, this option is  
greyed out).  
MY HOMEPAGE to return to the carrier’s home page.  
MY PAGES to add pages to favorites, view your favorites, and to show  
recently viewed pages.  
SEARCH takes you to a search engine.  
OPTIONFoSndtisspizlaeys the following options:  
Send this page to...  
Clear private data  
Advanced to display the following options: Page info, Images on/off,  
Reset browser, Turn on error logging, Send referrer, Redirect  
prompt, Reset browser settings, About browser, and Java scripting.  
Web 35  
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Entertainment  
The Entertainment menu allows you to listen, view, and download media content  
onto your phone. The content can be streamed to your phone from your network  
provider's server which allows you to stay up to date. After you access the  
Entertainment menu, you will see the following options:  
TV & Radio displays television and radio clips that are available on the network.  
Music displays music files that are available for purchase and download.  
TV & Radio  
1. Activate the main menu, highlight the Entertainment menu, and  
press  
.
2. Highlight TV & Radio and press  
. Please note that additional charges  
may apply for accessing this service.  
3. Once the application launches, navigate through the media content  
offered by your service provider using the navigation keys. Press  
make your selections.  
to  
4. Follow the on-screen instructions to purchase and play the desired  
media clip.  
Music  
1. Activate the main menu, highlight the Entertainment menu, and  
press  
.
2. Highlight Music and press  
. The Music Centre is displayed.  
3. Follow the onscreen instructions to download songs or other audio  
tracks. A service charge may apply.  
Music Player  
To start the music player:  
1. Activate the main menu, highlight the Entertainment menu, and  
press . The Music Store is displayed.  
2. Highlight Music and press  
. The Music Centre is displayed.  
to begin playing.  
3. Select a song track and press  
To exit the music player:  
Press  
and press  
. When the phone prompts you to confirm, highlight Exit  
.
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Music Player Controls  
Press  
to play or pause the current track.  
Press the right navigation key to skip to the next song in the current playlist.  
Press the left navigation key to skip to the previous song in the current  
playlist.  
Press the up or down navigation key to display all the tracks in the current  
playlist. Press up or down using the music player or navigation keys to  
move through the list and press to select a song.  
Use the side volume keys to adjust song volume.  
While the Media Player is running, you can press the right softkey  
for  
Menu to access one of the following options:  
Repeat Song to repeat the current song.  
Shuffle Order to randomize the current playlist.  
More from Artist to view more songs by the current artist.  
Go to Store to view and purchase new music.  
Go to Player to return to the main player menu.  
While the Media Player is running, you can press the left softkey  
for  
Pause to pause the song.  
Entertainment 37  
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My Downloads  
You can download the following types of items to your phone:  
Ringers allows you to download and assign ringer types to voice calls.  
Wallpaper allows you to download and assign screen savers to your phone.  
Games allows you to download and play games. You can also play pre-  
installed demo games.  
Applications allows you to download and run applications on your phone.  
Downloading  
To download items to your phone:  
1. Activate the main menu, highlight the My Downloads menu, and  
press  
.
2. Select Ringers, Wallpaper, Games, or Applications.  
3. Highlight the Get option and press  
. The browser will launch and  
take you to the specified download menu.  
4. Use your navigation key to highlight and select an item you wish to  
download. (For more information on navigating the Web, see  
“Navigating the Wireless Web” on page 34.)  
5. Follow the web page instructions to complete your purchase.  
Note: You may store a limited number of downloaded applications, ringers,  
wallpaper, and games on your phone, depending on the file sizes. When in the My  
Downloads menu, you can check the Memory Status by pressing the right softkey  
for OPTIONS, then highlighting Memory Status and pressing  
.
Assigning Ringers and Wallpaper  
Assigning Downloaded Ringers  
You may assign a ringer to more than one type of call.  
1. Activate the main menu, highlight the My Downloads menu, and  
press  
2. Highlight Ringers and press  
.
.
If you wish to hear the ringer, highlight the desired ringer and press  
When you are finished, press to return to the Ringers menu.  
.
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3. Press the right softkey and select Set as....  
4. Select Incoming Calls.  
Note: Ringers for Messages, Alarms, and Schedules can also be set.  
5. Select one of the following:  
Contact Entries then select All Contacts or One Contact. For One  
Contact, select a contact, and press  
for ASSIGN.  
Unknown Numbers.  
6. Press  
to exit.  
Note: Downloaded ringers are also available through the Ringers menu (see  
"Ringers" on page 41).  
Assigning Downloaded Wallpaper  
You may assign a Screen Saver to more than one task.  
1. Activate the main menu, highlight the My Downloads menu, and  
press  
2. Highlight Wallpaper and press  
If you wish to see the screen saver, highlight the desired screen saver  
and press . When you are finished, press to return to the  
.
.
Wallpaper menu.  
3. Press the right softkey and select Set as....  
4. Select Wallpaper.  
Note: Wallpaper for Contacts can also be set.  
5. Press  
to exit.  
Note: Downloaded Wallpaper are also available through the Settings menu (see  
"Screen" on page 83).  
My Downloads 39  
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Playing Games  
1. Activate the main menu, highlight the My Downloads menu, and  
press  
2. Highlight Games and press  
3. Select the game you wish to play and press  
4. Follow the on-screen instructions to play the game. When you are  
.
.
.
finished press  
twice or press  
and select Exit.  
Launching Applications  
1. Activate the main menu, highlight the My Downloads menu, and  
press  
2. Highlight Applications and press  
3. Select the application you wish to launch and press  
4. Follow the on-screen instructions to launch the application. When you  
are finished press twice or press and select Exit.  
.
.
.
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Ringers  
Get New Ringers  
To download ringers:  
1. Activate the main menu, highlight the Ringers menu, and press  
.
2. Select Get New Ringers. The browser will launch and take you to the  
specified download menu.  
3. Use your navigation key to highlight and select a ringer you wish to  
download.  
4. Follow the web page instructions to complete your purchase.  
Ringers Settings  
Volume  
To adjust the volume of the ringer and voice:  
1. Activate the main menu, highlight the Ringers menu, and press  
2. Select Ringer Settings.  
.
3. Select Volume.  
4. Select Ringer, Earpiece, Headset, Speaker Phone, or Advanced.  
For Ringer, press the navigation key up or down until the desired  
volume level is selected. Press to select or deselect Always  
Vibrate. Press to save and exit.  
For Earpiece, Headset, Speaker Phone, select a Level (1-8).  
For Advanced, select Alarm, Applications, Text Message, Pic/Video  
Message, or Voicemail.  
For Alarm, Text Message, Pic/Video Message, and Voicemail,  
use the navigation keys to select Use Ringer Volume or Adjust  
Volume. Press  
to save and exit.  
For Applications, select Volume and use the navigation keys to  
select Use Ringer Volume or Adjust Volume. Press to save  
and exit. To enable game vibration, select Game Vibration, select  
On, and press  
to select or deselect Always Vibrate. Press  
.
Silence All  
There may be times when you need to silence your phone entirely. The phone’s  
Silence All option allows you to mute all sounds without turning your phone off.  
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With the phone open, press the down volume key repeatedly in standby  
mode until the screen displays “Silence All.” To deactivate Silence All,  
press the up volume key repeatedly to select a desired volume level.  
Ringer Type  
You can assign ringer types to individual Contacts entries, types of calls, Schedule  
entries, and types of messages.  
Ring Tones include a variety of standard ringer types.  
Melodies include a variety of musical melodies.  
My Downloads include all the ringtones you have previously downloaded.  
My Videos includes videos you have recorded and can be used for  
playback.  
To select Ringer Types for Voice Calls, Messages and Schedule:  
1. Activate the main menu, highlight the Ringers menu, and press  
2. Select Ringer Settings.  
.
3. Select Ringer Type.  
4. Select Voice Calls, Messages, or Schedule.  
For Voice Calls, select Contact Entries or Unknown Numbers.  
For Contact Entries, select All Contacts or One Contact.  
For All Contacts, use the navigation keys to select Get New  
Ringers, Ring Tones, Melodies, My Downloads, or My Videos.  
For One Contact, select a contact, press  
for ASSIGN then  
select Get New Ringers, Default Ringer, Download Ringers,  
Other Ringers, My Videos, or No Ringer.  
For Unknown Numbers, use the navigation keys to select Get New  
Ringers, Ring Tones, Melodies, My Downloads, or My Videos.  
If you selected Messages, select Voicemail, Text Message or Pic/  
Video Message. Use the navigation keys to select Get New Ringers,  
Ring Tones, Melodies, or My Downloads.  
If you selected Schedule, use the navigation keys to select Get New  
RIngers, Ring Tones, Melodies, or My Downloads.  
5. Use the navigation keys to select the desired Ringer.  
6. Press  
to save and exit.  
Selecting Ringer Type for Roaming  
1. Activate the main menu, highlight the Ringers menu, and press  
.
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2. Select Ringer Settings.  
3. Select Ringer Type.  
4. Select Roaming.  
5. Select Normal or Distinctive and press  
to save and exit.  
Alerts  
Your phone can alert you with an audible tone when you change service areas,  
once a minute during a voice call, when a call has been connected, and when  
turning your phone on and off. The different options available are:  
Minute Beep: An alert tone is sounded every minute that you are  
connected.  
Service Change: An alert tone is sounded when you come in or out of your  
coverage area.  
Call Connect: An alert tone is sounded when you are initially connected.  
Signal Fade / Call Drop: An alert tone is sounded when your phone partially  
loses signal due to network conditions or leaving network coverage area.  
Power On: An alert tone is sounded when powering on.  
Power Off: An alert tone is sounded when powering off.  
To enable or disable alert sounds:  
1. Activate the main menu, highlight the Ringers menu, and press  
2. Select Ringer Settings.  
.
3. Select Alerts.  
4. Press the navigation key up or down to select the desired alert.  
5. Select On or Off using the navigation key and press  
to save and  
exit.  
Key Tones  
You can select the audible tones accompanying a key press. There are three  
different tones available:  
Glossy: Polyphonic tones are heard when a key is pressed.  
DTMF: Normal, touch-tone beeps are heard when a button is pressed.  
Voice: The number or symbol of the key is heard when you press a key.  
To select a key tone:  
1. Activate the main menu, highlight the Ringers menu, and press  
.
2. Select Ringer Settings.  
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3. Select Key Tones.  
4. Select Tone Type.  
5. Press the navigation key up or down to select the desired tone type.  
6. Press  
to save and exit.  
You can change the tone volume and tone duration of a key press. Voicemail or  
other automated systems may require long or short time lengths to activate  
different features.  
To select a tone volume:  
1. Activate the main menu, highlight the Ringers menu, and press  
2. Select Ringer Settings.  
.
3. Select Key Tones.  
4. Select Tone Volume.  
5. Select Key Tones Off or Level 1-8 and press  
To select a tone length:  
to save and exit.  
1. Activate the main menu, highlight the Ringers menu, and press  
2. Select Ringer Settings.  
.
3. Select Key Tones.  
4. Select Tone Length.  
5. Select Short or Long and press  
to save and exit.  
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Messaging  
After you access the Messaging menu, you will see the following options:  
Send Message allows you to send text, picture and video messages.  
Text Messages allows you to view text messages that you have received, sent,  
and saved.  
Pic/Video Message allows you to view Picture and Video messages that you  
have received, sent, and saved.  
Instant Messaging allows you to send instant messages.  
Email allows you to send email messages.  
Voicemail allows you to listen to any voice messages saved in the voice  
mail server.  
Settings allows you to configure the messaging options.  
Text Messaging  
To send a text message:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Send Message.  
.
3. Select Text Message.  
4. Using the navigation keys highlight a contact and press  
or select  
to  
one of the following options:  
Go to Contacts: scroll through your Contacts list and press  
select a desired recipient.  
Left softkey  
for MULTIPLE: select a contact and press  
.
Repeat to add more contacts. Press the left softkey  
for  
CONTINUE when finished.  
Right softkey  
number or email address and press  
5. Enter your message using the keypad. If you wish to change your text  
for NEW ADDR: enter the recipient’s phone  
.
message options, press the right softkey  
for OPTIONS, press Text  
Mode, and then select one of the following:  
Predictive Text enables or disables predictive text input. For more  
information, see page 21.  
Smiley’s allows you to add smileys (graphical icon) to your message.  
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Symbols allows you to add Symbols not found on the keypad. For  
more information, see page 22.  
Text Settings allows you to access the following options:  
Auto-Capital: When on, capitalizes the first word of a sentence.  
Auto-Space: When on, adds a space after you select a word in  
pDrueadlicLtaivneguteaxgtem: Wodhee.n on, displays choices from both the English  
aWnodrdFrCenhcohicdeicLtiisotn:aWriehse.n on and you are in predictive text mode,  
dWisoprdlayPsrepdoiscstiibolne:wWohredncohno,icsehsowons tthhee sncerxetewno. rd in predictive text  
mWoodrde.Completion: When on, completes the word in predictive text  
mUsoedeM.y Words: When on, adds the words used to the phone’s  
dictionary.  
6. Press the left softkey  
to SEND. If you wish to change your text  
message options, press the right softkey  
one of the following:  
for OPTIONS and select  
Text Mode allows you to reenter the message.  
Add Quick Message allows you to choose from a list of preset  
messages.  
Add Signature allows you to add a signature.  
Add/Change Recipients allows you to reenter the message  
recipients.  
Mark as Urgent allows you to set the priority level as urgent.  
Set Callback # allows you to enter or omit a call back number in your  
message.  
Save as Draft stores a copy of the text message in your Drafts folder.  
To reply to the text message:  
1. While the message is open, select the left softkey  
for REPLY.  
2. Compose your reply, or use a pre-composed messages.  
To type a message, use your keypad to enter text. For text input mode  
options, use the right softkey  
for OPTIONS and select Text  
Mode.  
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To use pre-written messages, press the right softkey  
for  
OPTIONS and select Add Quick Message. Press the corresponding  
number on the keypad to enter the preset message response.  
3. Press the left softkey  
To erase messages:  
to SEND.  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Text Messages.  
.
3. Highlight a message.  
4. Press the right softkey  
Delete. Using the navigation keys select Yes or No, and press  
Delete All. Using the navigation keys select Unlocked Messages or  
All messages, and press  
for OPTIONS followed by:  
.
.
Pic/Video Messages  
Your phone lets you take pictures, view them using the phone's display, and  
instantly send them to your friends and family.  
Sending Picture/Video Messages from your Phone  
1. Press  
2. Select Send Message.  
3. Using the navigation keys, select Picture Message or Video Message  
and press  
, highlight the Messaging menu, and press  
.
.
Note: If you have not registered and configured this feature, you will be prompted  
to do so. Follow the instructions on screen, then continue with this procedure.  
4. Using the navigation keys highlight a contact and press  
or select  
to  
one of the following options:  
Go to Contacts: scroll through your Contacts list and press  
select a desired recipient.  
Left softkey  
for MULTIPLE: select a contact and press  
Repeat to add more contacts. Press the left softkey for CONTINUE  
.
when finished.  
Right softkey  
for NEW ADDR: enter the recipient’s phone number  
or email address and press  
.
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5. In the COMPOSE MESSAGE screen:  
To add a subject to your message, highlight Subject: and enter your  
text. Press the left softkey  
for NEXT.  
To add text to your message, highlight Text: and enter your text.  
Press the left softkey for NEXT.  
To add an audio clip, highlight Sound: and press  
. From the Add  
Voicememo screen, press the left softkey  
for REC to record your  
message. When finished, press the left softkey  
for FINISH.  
To add a picture or video, select the thumbnail and select one of the  
following options:  
In Phone or Memory card for a picture or video that is already  
saved. Use the navigation keys to highlight a picture and  
.
pSreelescst Take New Picture to take a new picture prior to sending  
your message. For more information on taking a picture, see "To  
tSaekleecatpTiacktuereN:e"wonVpidaegoe t5o9.take a new video prior to sending your  
message. For more information on taking a video, see "To record a  
video:" on page 59.  
6. Set the Priority to Low, Normal, or High.  
7. Press the left softkey  
for SEND.  
Instant Messaging  
Your phone is capable of engaging in online chat sessions.  
To access Instant Messaging:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Instant Messaging.  
.
3. Follow the on-screen instructions.  
E-Mail  
Your phone is capable of accessing online e-mails using the preloaded My Email  
application.  
To access the online e-mail service:  
1. Activate the main menu, highlight the Messaging menu, and press  
.
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2. Select Email.  
3. Follow the on-screen instructions.  
Voicemail  
All unanswered calls to your phone are automatically transferred to your Voicemail,  
even if your phone is in use or turned off. However, you are only notified of new  
messages when your phone is turned on and you are in a Service Area.  
To set up your Voicemail:  
1. Press and hold 1 on your phone’s keypad.  
2. Follow the system prompts to create your passcode, record your  
greeting, and record your name announcement.  
To call your Voicemail:  
Press and hold 1 on your phone’s keypad.  
To display your Missed Calls:  
Press  
indicated with  
, highlight the Calls menu, and press  
, the missed call icon.  
. The missed calls are  
Important: When you are roaming off the network, you may not receive  
notification of new Voicemail messages. It is recommended that you periodically  
check your Voicemail by dialing 1 + area code + your Phone Number. When your  
Voicemail answers, press the  
key and enter your passcode. You will be  
charged roaming rates when accessing Voicemail while roaming off the network.  
Retrieving Your Voicemail Messages  
You can review your messages directly from your phone or from any other touch-  
tone phone. To dial from your phone, you can either speed dial your Voicemail or  
use the menu keys.  
Using One-Touch Message Access  
Press and hold 1 on your phone’s keypad. Follow the system prompts.  
Using the Menu Keys on Your Phone to Access Your Messages  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Voicemail.  
.
3. Select Call Voicemail to call the Voicemail server.  
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Clearing the Message Icon  
Your phone may temporarily continue to display the message icon after you have  
checked your voice and text messages.  
To clear the icon from the display screen:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Voicemail.  
.
3. Select Clear Envelope.  
4. Press the navigation key up to select Yes and press  
.
Voicemail #  
This menu allows you to change your Voicemail number.  
To change your Voicemail number:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Voicemail.  
.
3. Select Voicemail #.  
4. Use the navigation key to highlight Other and press  
.
5. Enter the new voicemail # and press the left softkey  
for DONE.  
Settings  
There are several options associated with Voicemail, text and pic/video messaging.  
The Settings menu allows you to customize the options to fit your preferences.  
To access the Settings menu:  
1. Activate the main menu, highlight the Messaging menu, and press  
.
2. Select Settings. You will see the following options:  
Notification: Allows you to configure whether new messages will appear  
with a pop-up message or with an icon.  
Call Back #: Allows you to change the default call back number for your text  
message.  
Quick Messages: Allows you to edit, delete or add pre-written messages.  
Edit Signature: Allows you to create a signature of up to 15 characters that  
is automatically appended to all your text messages.  
Pic/Video Message: Allows you to set up picture and video message  
options.  
Alerts Setup: Allows you to set your phone to automatically connect to the  
Internet to receive Web Alert.  
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Notification  
To change the display pop-up option:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Settings.  
.
3. Select Notification.  
4. Select Message & Icon or Icon only using the navigation key and press  
to select.  
Call Back #  
This menu allows you to set up your call back number.  
To change the call back number:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Settings.  
.
3. Select Call Back #.  
4. Use the navigation key to highlight None, your mobile directory number,  
or Other for a different phone number and press  
.
5. For the Other call back #, enter the number using the keypad and press  
to save.  
Quick Messages  
A quick message can be selected and automatically entered into the message.  
To edit a quick message:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Settings.  
.
3. Select Quick Messages.  
4. Press the navigation key up or down to highlight the desired message  
or available entry and press  
5. Press and hold to erase the message. Enter your new message or  
edit the existing one and press to save.  
To delete a preset message:  
to edit.  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Settings.  
.
3. Select Quick Messages.  
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4. Press the navigation key up or down to highlight the desired message.  
5. Press the right softkey  
6. Select Delete.  
7. Select Yes.  
for OPTIONS.  
To add a preset message:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Settings.  
.
3. Select Quick Messages.  
4. Press the right softkey  
for OPTIONS.  
5. Select Add New.  
6. Enter your message using the keypad.  
7. Press the left softkey  
for DONE when finished to add your message  
to the list.  
Note: When you send a message using Quick Messages, the last message selected  
automatically displays as the first choice when sending a new message.  
Edit Signature  
This menu allows you to create your signature.  
To edit your signature, or to turn signatures on or off:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Settings.  
.
3. Select Edit Signature.  
4. Press the navigation key up or down to highlight On or Off and  
press  
5. If signatures are on, your current signature is now displayed. Press and  
hold to erase the signature. Enter your new signature or edit the  
.
existing one using the keypad and press the left softkey  
save.  
or  
to  
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Pic/Video Message  
This menu allows you to set options for your picture and video mail messages.  
To set the Save In Outbox option:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Settings.  
.
3. Select Pic/Video Message.  
4. Select Save in Outbox.  
5. Press the navigation key up or down to select Yes, Prompt, or No and  
press  
to select.  
To set the Auto Download option:  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Settings.  
.
3. Select Pic/Video Message.  
4. Select Auto Download.  
5. Press the navigation key up or down to select On or Off and press  
to  
select.  
Alerts Setup  
This menu allows you to set your phone to automatically connect to the Internet to  
receive Web Alerts.  
1. Activate the main menu, highlight the Messaging menu, and press  
2. Select Settings.  
.
3. Select Alerts Setup.  
4. Press the navigation key up or down to select On or Off and press  
to select.  
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Calls  
Your phone will display calls you have missed. You can also access your list of  
recent calls from the idle screen by pressing the  
key.  
Calls Options  
When in a Recent History menu (call history in threaded structure), press the right  
softkey  
for OPTIONS to select one of the following options for a call:  
New Group: to create a new Group.  
Save: to create a new Contact for this phone number. (Appears only if this  
number is not already stored as a Contact.)  
Contact Details: to display Contact information. (Appears only if this  
number is already stored as a Contact.)  
Delete: to erase this number from your call history.  
Delete All: to erase all entries.  
Note: The available options depend on whether or not the phone number has been  
saved.  
Note: To view additional information about a phone number’s conversation history  
highlight the call and press  
time and date of the call.  
. Highlight an entry and press  
to display the  
Making a Call From the Calls Menu  
1. Activate the main menu, highlight the Calls menu, and press  
2. Highlight the entry you want to call and press to dial the number.  
.
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Contacts  
Finding Contacts  
1. Activate the main menu, highlight the Contacts menu, press  
.
2. Select Contacts.  
3. Scroll down through your list of contacts to highlight the name and  
press to make the call.  
Adding a New Contact  
Your phone can store up to 600 phone numbers. Each contact entry can store up to  
a total of seven phone numbers, three email addresses, one URL, one memo, and  
each entry’s name can contain up to 64 characters.  
1. Enter a new phone number and press the right softkey  
for  
OPTIONS.  
2. Press Save and select New Entry.  
3. Select the Number Type using the navigation keys (Mobile, Home,  
Work, Pager, Fax, or Others) and press  
.
4. Enter the name using the keypad and press  
.
5. Press the left softkey  
for DONE.  
Editing an Existing Contact  
To add a number to an existing entry:  
1. Activate the main menu, highlight the Contacts menu, and press  
.
2. Select Contacts.  
3. Select the desired entry and press  
.
4. Press the right softkey  
for OPTIONS.  
5. Select Edit Contact.  
6. Scroll down to the Add Number box. Enter the phone number using the  
keypad and press  
7. Select the Number Type using the navigation keys (Mobile, Home,  
Work, Pager, Fax, or Others) and press  
.
.
8. When you are finished, press the left softkey  
for DONE.  
To edit an entry’s phone number:  
1. Activate the main menu, highlight the Contacts menu, and press  
.
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2. Select Contacts.  
3. Select the desired entry and press  
.
4. Press the right softkey  
for OPTIONS.  
5. Select Edit Contact.  
6. Select the phone number (Home, Work, etc.) to be edited.  
7. Press and hold  
to erase the entire number or press once to erase  
just the last digit.  
8. Enter the phone number and press  
9. Select the Number Type using the navigation keys (Mobile, Home,  
Work, Pager, Fax, or Others) and press  
.
.
10. Press the left softkey  
for DONE.  
To select a ringer type for an entry:  
1. Activate the main menu, highlight the Contacts menu, and press  
.
2. Select Contacts.  
3. Select the desired entry and press  
.
4. Press the right softkey  
for OPTIONS.  
5. Select Edit Contact.  
6. Press the navigation key down until Ring is selected and press  
.
7. Press the navigation key up or down to select Get New Ringers, Default  
Ringer, Download Ringers, Other Ringers, My Videos, or No Ringer.  
Press  
8. Scroll through available ringers. Highlight a ringer and press  
9. Press the left softkey for DONE.  
.
.
Backup1  
This function allows you to launch the browser, where you can download  
applications to your phone, as well as back up your address book, allowing you to  
safeguard and migrate your contacts list. You can also launch the browser from the  
My Downloads menu. See "My Downloads" on page 38 for more information.  
1. Activate the main menu, highlight the Contacts menu, and press  
.
1.The Backup sub-menu may not be available depending on the UI version config-  
ured for your phone.  
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2. Select Backup. The java application will launch and take you to the  
download menu.  
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Missed Alerts  
The Missed Alerts menu serves as a centralized location so you don’t have to go  
through different menus to check for missed calls, unheard voice mail or unread  
messages, etc. This menu is only a reminder. The actual information is still saved in  
the various locations even when the missed alert has been viewed.  
The Missed Alerts screen appears when you have unviewed Missed Alerts. You can  
also view your alerts by going to the Missed Alerts menu.  
To view your Missed Alerts:  
Activate the main menu, highlight the Missed Alerts menu, and press  
.
Missed Alerts options  
Using the navigation keys, highlight the desired alert and select one of the  
following:  
To view more details about the alert, press  
. Viewing the alert will delete  
it from the Missed Alerts list.  
If the alert is a call, press the left softkey  
to CALL the person back.  
to LISTEN to  
If the alert is a voicemail message, press the left softkey  
the message. Follow the normal procedure you use to access the voice mail  
server.  
If the alert is a text or picture or video message, press the left softkey  
to  
VIEW the message.  
To delete an alert without viewing it, press the right softkey  
for  
DISMISS.  
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Camera  
You can activate the camera and take pictures when the phone is open. In addition  
to taking pictures, you can also record, view, and send videos to your friends and  
family with your phone’s built-in video camera.  
To take a picture:  
1. Activate the main menu, highlight the Camera menu, and press  
.
2. Select Camera.  
Shortcut: To activate Camera mode, you can also press and hold the side camera  
button (see illustration on page 1).  
3. Using the phone’s display as a viewfinder, aim the camera lens at your  
subject.  
To zoom in or out, use the side volume key. The levels of zooming  
available depends on the resolution selected.  
To adjust the brightness, use the left and right navigation keys.  
To turn the status display on or off, use the up navigation key.  
To set the self-timer, use the down navigation key.  
4. Press  
or the side camera button until the shutter sounds. (Make  
sure the camera is steady.)  
The picture taken appears on-screen and is saved in your default file  
location. For more information, see "Status Bar" on page 66.  
To record a video:  
1. Activate the main menu, highlight the Camera menu, and press  
.
2. Select Camcorder.  
3. Select either:  
Video Mail to take a short video up to 25 seconds that is suitable for  
transfer via Pic/Video messaging.  
Long Video to take a longer video. Videos over 512 KB cannot be sent  
via messaging. The length of the video depends on how much free  
memory remains in your handset.  
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4. Using the phone’s display as a viewfinder, aim the camera lens at your  
subject. To zoom, use the side volume key.  
5. Press  
to start recording. Make sure the camera is steady.  
6. When you are finished recording, press  
.
Camera and Camcorder Options  
Once you have captured the picture or video, you can press the right softkey  
for Options and select one of the following options:  
Send Picture/Video to send your picture to someone using Pic/Video  
Message. For more information. See "Send Pic/Video Message" on page 63.  
Play to view your video (Camcorder Mode).  
Camera to take another picture (Camera Mode).  
Assign to assign the picture/video to a Picture ID, Wallpaper, Incoming/  
Outgoing Calls, Video Ringer, or Voice Calls. See "Display" on page 83.  
Erase to erase this picture/video.  
Camcorder to take another video (Camcorder mode).  
Review Album to review the pictures/videos stored in your camera.  
To exit Camera or Camcorder Mode, press  
Camera Settings  
.
The settings associated with the full-color digital camera allow you to customize  
how the camera operates when taking pictures.  
To set a camera option:  
1. Start the camera. For more information, see "To take a picture:" on page  
59.  
2. Press the right softkey  
to access the options.  
3. Use the navigation keys to select an option.  
Mode allows you to switch to Camcorder mode.  
Shooting Mode allows you to select Single Shot, Series Shot, Fun  
Frame, Mosaic, Panorama, or Night Shot.  
Resolution allows you to change the resolution of images. Images  
taken at a higher resolution require more memory to save. The  
available sizes are 2M, 1.3M, High, Med, or Low.  
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Tip: While in Capture mode, the zoom feature is available using the side volume  
key. As the resolution increases, zooming capability is reduced. At the highest  
resolution, the zoom feature is not available.  
White Balance allows you to select Auto, Sunny, Cloudy, Tungsten,  
Fluorescent, or Manual.  
Metering allows you to select Center or Spot.  
Effect allows you to select Color Tones.  
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Phone or Card.  
Setting the Self-timer  
To activate the Self-timer and get yourself in the picture:  
1. With the phone open and in Camera mode, press the down navigation  
key.  
2. Using the navigation key, highlight the length of delay you want the  
timer to use (5 or 10 seconds) and press  
3. Press the . (A timer is displayed in the upper left portion of the  
display during the Self Timer countdown)  
To cancel the Self-timer after it has started:  
.
Press  
.
Camcorder Options  
The settings associated with the full-color digital camcorder allow you to  
customize how the camcorder operates when taking videos.  
To set a camcorder option:  
1. Start the camcorder. For more information, see "To record a video:" on  
page 59.  
2. Press the right softkey  
to access the options.  
3. Use the navigation keys to select an option.  
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Mode allows you to switch to Camera mode.  
Rec Mode allows you to select Video Mail or Long Video.  
White Balance allows you to select Auto, Sunny, Cloudy, Tungsten,  
Fluorescent, or Manual.  
Effect allows you to select Color Tones.  
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Phone or Card.  
My Albums  
Your media can be stored in the phone, on your memory card, or in an Online  
Album.  
To view media stored in an Album:  
1. Activate the main menu, highlight the Camera menu, and press  
2. Select My Albums.  
.
3. Select Pictures or Videos and press  
.
4. Select In Phone or Memory Card.  
5. Use the navigation keys to scroll through your media.  
To select/unselect the currently-highlighted picture or video,  
press  
to check/uncheck the box beside the item.  
To view the currently-highlighted picture or video, press the left  
softkey for EXPAND.  
To access the video or picture options, press the right softkey  
for OPTIONS.  
My Albums Options  
Some of the options described below are available only for videos or still pictures:  
Play (video only) the current video.  
Send the picture or video to another user using Pic/Video Msg.  
Print... (picture only) to print selected pictures.  
Assign to assign the current picture as a Picture ID, Wallpaper, Video  
Ringer, or Voice Calls.  
Erase to erase the selected pictures and videos.  
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Copy/Move to copy or move the files to the memory card.  
Detail/Edit to attach a text message or view the media information  
associated with the picture or video.  
Album list to display the list of albums saved in your phone.  
Camera Mode (picture only) switches back to the camera.  
Camcorder (video only) switches back to the camcorder.  
Send Pic/Video Message  
To send Pic/Video messages from My Albums:  
1. Activate the main menu, highlight the Camera menu, and press  
2. Select My Albums.  
.
3. Select Pictures or Videos.  
4. Select In Phone or Memory Card.  
5. Highlight a picture or video to send and press  
.
6. Press the right softkey  
for OPTIONS.  
7. Select Send.  
8. Select via Picture Message or via Video Message.  
Note: If you have not registered and configured this feature, you will be prompted  
to do so. Follow the instructions on screen, then continue with this procedure.  
Note: You can also choose to upload the currently selected image to a Bluetooth  
device by selecting via Bluetooth.  
9. Using the navigation keys highlight a contact and press  
or select  
to  
one of the following options:  
Go to Contacts: scroll through your Contacts list and press  
select a desired recipient.  
Left softkey  
for MULTIPLE: select a contact and press  
Repeat to add more contacts. Press the left softkey for CONTINUE  
.
when finished.  
Right softkey  
for NEW ADDR: enter the recipient’s phone number  
or email address and press  
.
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10. In the COMPOSE MESSAGE screen:  
To add a subject to your message, highlight Subject: and enter your  
text. Press the left softkey  
for NEXT.  
To add text to your message, highlight Text: and enter your text.  
Press the left softkey for NEXT.  
To add an audio clip, highlight Sound: and press  
. From the Add  
Voicememo screen, press the left softkey  
for REC to record your  
message. When finished, press the left softkey  
for FINISH.  
To add a picture or video, select the thumbnail and select one of the  
following options:  
In Phone or Memory card for a picture or video that is already  
saved. Use the navigation keys to highlight a picture and  
.
pSreelescst Take New Picture to take a new picture prior to sending  
your message. For more information on taking a picture, see "To  
tSaekleecatpTiacktuereN:e"wonVpidaegoe t5o9.take a new video prior to sending your  
message. For more information on taking a video, see "To record a  
video:" on page 59.  
11. Set the Priority to Low, Normal, or High.  
12. Press the left softkey  
for SEND.  
Print  
A USB data cable must be connected between the printer and the phone before any  
printing can occur.  
To print pictures from your phone:  
1. Insert one end of the data cable into the USB slot on the printer.  
2. Activate the main menu, highlight the Camera menu, and press  
3. Select Print.  
.
4. Insert the data cable into your phone.  
5. Read the onscreen “Please connect printer first” message and press the  
left softkey for NEXT.  
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6. Highlight the desired image and press the left softkey  
for NEXT. (To  
select multiple images, press  
image selected.)  
to place a check mark next to each  
7. Highlight Copies and press the navigation key left or right to select the  
desired number of copies to print.  
8. Press the navigation key down to select Paper Size. Press the  
navigation key left or right to select one of the following sizes:  
4x6  
Default  
Note: These sizes may vary and are dependent on the printer’s capabilities.  
9. Press the navigation key up to select Type. Press the navigation key left  
or right to select one of the following:  
Standard prints the standard image.  
Index prints the index information.  
Note: These options may vary and are dependent on the printer’s capabilities.  
10. Press the navigation key down to select Border. Press the navigation  
key left or right to select on or off.  
11. Press the navigation key up to select Date Print. Press the navigation  
key left or right to select on or off.  
12. Press the right softkey  
softkey to PRINT the image.  
13. Select Yes to confirm printing and press  
to PREVIEW the image or press the left  
.
Settings  
Auto Save to  
You can change the default saved file location for your pictures and videos. Select  
Phone or Memory Card and press  
.
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Note: Even when this setting is set to Memory Card, photos and videos will be  
saved to the phone if the memory card is not in the phone. The File Manager can be  
used to move the media files to the memory card later.  
Status Bar  
You can set whether the status bar icons are displayed onscreen while taking  
pictures or recording videos. Select On or Off and press  
.
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Tools  
After you access Tools menu, you will see the following options:  
GPS Nav allows you to launch the GPS Navigation system application on  
your phone.  
Alarm Clock allows you to set multiple alarm times on your phone.  
Bluetooth allows you to connect wirelessly to other Bluetooth devices.  
Calculator allows you to use your phone’s built-in calculator.  
Tip Calculator allows you to use your phone’s built-in tip calculator.  
Calendar helps organize your time and reminds you of important events.  
Memory Card allows you manage the files on your phone.  
Memo Pad allows you to compose and store reminders and notes to help  
keep you organized.  
World Clock displays the time in different time zones around the world  
together with one or more major cities, states, regions, or countries in a  
time zone.  
Voice Memo allows you to record brief memos to remind you of important  
events, phone numbers, or other items.  
Voice Service allows you to use Voice recognition to perform common  
functions supported by your phone  
Update Phone allows you to download and update the software in your  
phone automatically. Only the internal software is updated; no contact  
entries or other information saved to your phone will be deleted.  
GPS Nav  
To use GPS Nav:  
1. Activate the main menu, highlight the Tools menu, and press  
.
2. Select GPS Nav. This launches the Telenav GPS Navigator application,  
where you can enter your origin and destination and then receive voice  
and onscreen directions.1  
Alarm Clock  
To use the alarm clock:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Alarm Clock.  
.
1.The GPS Nav sub-menu may not be available depending on the UI version con-  
figured for your phone.  
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3. Select Alarm #1, Alarm #2, or Alarm #3.  
4. Press the navigation key left or right and select On or Off.  
5. Press the navigation key down once and enter the alarm time.  
6. Press the navigation key down once to select the desired ringer. (Cycle  
through the ringers by using the navigation keys)  
7. Press the navigation key down once to select the alarm frequency.  
8. Press the navigation key left or right and select one of the following  
options:  
Daily  
Mon to Fri  
Sat & Sun  
Once  
9. Press the navigation key down once to select Snooze Interval. Press the  
navigation key left or right and select the desired interval.  
10. Press the left softkey  
for DONE.  
Bluetooth  
For information on pairing Bluetooth devices, see "Pairing Bluetooth Devices" on  
page 81.  
Calculator  
To use the calculator:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Calculator.  
.
3. Enter a number with the keypad.  
4. Use your navigation key to select a mathematical function:  
Left to Subtract  
Right to Add  
Up to Multiply  
Down to Divide  
5. Enter the next number using the keypad. Repeat steps 4 and 5 as  
necessary.  
6. Press  
to view the results.  
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Tip Calculator  
The tip calculator calculates the tip on a meal or service and splits the bill between  
the number of people paying.  
To use the tip calculator:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Tip Calculator.  
.
3. Using the keypad, enter the total amount of the bill in Bill.  
4. If you want a percentage other than the default 15%, choose Tip (%)  
and enter the new value.  
5. If more than one person is paying, choose # Paying and enter the  
number.  
6. The total amount of the tip is shown in Tip ($) and the amount each  
person pays in You pay.  
Calendar  
There are four options available in the Calendar:  
Today shows events that are scheduled for today. You can create new  
events for later in the day.  
Scheduler shows a monthly calendar, highlighting days with scheduled  
events. You can create new events for future dates.  
Task List shows a to-do list, with optional priority settings and due dates.  
Countdown allows you to enter a future date and time into the phone and  
then see the amount of days, hours, and minutes until that time is reached.  
Today  
To add an event to today’s schedule:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Calendar.  
.
3. Select Today.  
4. Press the left softkey  
for ADD NEW.  
5. Enter the event description using the keypad and press the left softkey  
for NEXT.  
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6. Set the event details using the navigation keys. Press up and down to  
move between options and press left and right to change the currently-  
highlighted options: Event Type, Reminder, Recurrence, Alarm Ringer,  
Start Time, End Time, and Go to Contacts. (When the scheduled event  
occurs, this entry will be displayed onscreen, making the person  
convenient to contact.)  
7. When you are finished with the event details, press the left softkey  
for DONE.  
Scheduler  
To add an event for a specific calendar date:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Calendar and then select Scheduler.  
.
3. Using the navigation keys, scroll to the desired date.  
4. Press the left softkey  
for VIEW.  
5. Press the left softkey  
for ADD NEW.  
6. Enter the event description using the keypad and press the left softkey  
for NEXT.  
7. Set the event details using the navigation keys. Press up and down to  
move between options and press left and right to change the currently  
highlighted options: Event Type, Reminder, Recurrence, Alarm Ringer,  
Start Time, End Time, and Go to Contacts. (When the scheduled event  
occurs, this entry will be displayed onscreen, making the person  
convenient to contact.)  
8. When you are finished with the event details, press the left softkey  
for DONE.  
Task List  
To add a task:  
1. Activate the main menu, highlight the Tools menu, and press  
.
2. Select Calendar.  
3. Select Task List.  
If you have no events currently scheduled for today, then the New  
Task menu is automatically displayed.  
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If you have one or more events scheduled for today, they are  
displayed. Press the left softkey for ADD NEW.  
4. Enter the task description using the keypad and press the left softkey  
for NEXT.  
5. Press the navigation keys left or right to select a Low or High priority.  
6. Enter the Due Time and Date using the keypad. (Press the right  
softkey  
7. Press the left softkey  
To view a task:  
to toggle between AM and PM.)  
for DONE.  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Calendar.  
.
3. Select Task List.  
4. Use the navigation keys to scroll to the desired task and press  
to  
view the task details.  
To delete one or more tasks:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Calendar.  
.
3. Select Task List. If you wish to delete a specific task, highlight it using  
the navigation keys.  
4. When you press the right softkey  
for OPTIONS key, the following  
options appear:  
Add New  
Set State  
Delete  
Delete All  
5. Select Delete to erase the highlighted task or Delete All to erase all  
tasks.  
6. Press the left softkey  
Countdown  
To set up a new countdown:  
1. Activate the main menu, highlight the Tools menu, and press  
for YES to confirm.  
.
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2. Select Calendar.  
3. Select Countdown.  
If there are no existing countdowns, the New Countdown screen is  
automatically displayed.  
If you have one or more composed memos, they are displayed. Press  
the left softkey  
for ADD NEW.  
4. Enter a name using the keypad and press the left softkey  
for NEXT.  
5. Enter the time and date values and press the left softkey  
for DONE.  
To view a countdown:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Calendar.  
.
3. Select Countdown.  
4. Press the navigation key up or down to highlight the desired countdown  
and press to view.  
Tip: When viewing an existing countdown, press the navigation key left or right to  
cycle between the other countdown entries.  
Viewing Events  
To view your scheduled events:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Calendar.  
.
3. Select Today or Scheduler.  
4. If you selected Scheduler, use the navigation keys to scroll to the  
desired date and press the left softkey for VIEW.  
Erasing Events  
To delete an individual event:  
1. View the day from which you wish to erase the event.  
2. Highlight the event and press the right softkey  
for OPTIONS.  
3. Select Delete to erase the current event.  
4. Press the left softkey  
for YES to confirm.  
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To delete all scheduled events:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Calendar.  
.
3. Select Scheduler.  
4. Press the right softkey  
5. Select Delete All.  
for OPTIONS.  
6. Press the left softkey  
for YES to confirm.  
Memory Card  
Connect to PC  
You must insert a memory card into the phone in order to connect the phone to a  
computer. The memory card is the destination for all file transfer.  
To transfer files between your phone and your computer:  
1. Connect your phone to the data cable.  
2. Connect the data cable to your computer.  
3. Activate the main menu, highlight the Tools menu, and press  
4. Highlight Memory Card and press  
.
.
5. Select Connect to PC. The phone now appears as a removable disk on  
your computer.  
Warning: Call is disabled when the device is connected as a mass storage device.  
6. Using your computer’s navigation systems, transfer your files between  
the computer and the phone.  
Warning: Do not disconnect the phone from the data cable while transferring files!  
Please follow proper shutdown procedure for removable storage device to avoid  
file corruption.  
7. When you are finished transferring files, select DISCONNECT.  
8. It is now safe to remove the phone from the data cable.  
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File Manager  
You can view and manage the files stored on your phone. Your phone can include  
any of the following folders that are used by different applications:  
BLUETOOTH stores files transferred via Bluetooth.  
DCIM stores your photos and videos.  
MUSIC is used for music files. If you transfer music files from your  
computer to your phone to be played by the music player application, you  
can place them here.  
VIDEO is used for video files.  
Note: There is no moving of files from one folder to another folder via the phone UI.  
If you need to move files, connect the phone to your computer via the data cable  
and use the Connect to PC application.  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Memory Card.  
.
3. Select File Manager.  
4. Using the navigation keys, highlight Phone or Memory Card and  
press  
5. Navigate through your phone’s menu tree to the desired file.  
To erase a file, highlight the file to be deleted, and press the right  
softkey for OPTIONS, followed by Delete.  
.
If the file is viewable or playable on your phone, press  
to view/  
play. Not all files can be viewed or played.  
Format Memory Card  
Use this menu to format a memory card that has been inserted into the card slot.  
Your handset is capable of supporting memory cards with a maximum memory of  
16 GB.  
To format an inserted memory card:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Memory Card.  
.
3. Select Format Memory Card.  
4. Enter your lock code.  
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Tip: If you can’t recall your lock code, try using the last four digits of your Mobile  
Directory Number or try 1234. If none of these work, call Customer Service at 1-  
800-Samsung.  
5. Press the left softkey  
for FORMAT or press the right softkey  
for CANCEL.  
Note: Do not remove your memory card while it is being formatted.  
Memory Info  
To view the amount of storage space used on your phone:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Memory Card.  
.
3. Select Memory Info.  
4. Using the navigation keys, highlight ALL, Phone or Card and  
press  
.The amount of storage space used and available is displayed  
on-screen.  
5. When you are finished, press the left softkey  
for DONE.  
Memo Pad  
To compose a memo:  
1. Activate the main menu, highlight the Tools menu, and press  
.
2. Select Memo Pad.  
3. Press the left softkey  
4. Enter up to 512 characters in the memo using the keypad and press the  
left softkey for DONE.  
To view a memo:  
for ADD NEW.  
1. Activate the main menu, highlight the Tools menu, and press  
.
2. Select Memo Pad.  
3. Use the navigation keys to scroll to the desired memo and press  
to  
view the memo details.  
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To delete saved memos:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Memo Pad.  
3. Highlight the memo you wish to delete using the navigation keys.  
4. Press the right softkey for OPTIONS.  
.
5. Select Delete to erase the highlighted memo or Delete All to erase all  
memos.  
6. Press the left softkey  
To send a saved memo:  
for YES to confirm.  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Memo Pad.  
.
3. Highlight the memo you wish to send using the navigation keys.  
4. Press the right softkey  
for OPTIONS.  
5. Select Send Msg. For more information on sending messages, see  
‘Messaging” on page 45.  
World Clock  
To access the World Clock:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select World Clock.  
.
3. Press the navigation key left or right to display the different time zones.  
4. Press the left softkey for SET DST to turn Daylight Saving Time  
(DST) On or Off. The DST setting is intended to show the time if DST is  
on or off. It is not intended to show if DST is in use for a particular  
region/country/city.  
Voice Memo  
A total of 10 minutes in 10 separate memos can be recorded and saved. Individual  
memos can record up to 60 seconds of audio.  
Recording Voice Memos  
To record a voice memo:  
1. Activate the main menu, highlight the Tools menu, and press  
.
2. Select Voice Memo.  
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3. Select Record. (The phone prompts you to start recording after the  
beep.)  
4. Wait for the beep and then start speaking.  
Press the left softkey  
to PAUSE the memo. (When a memo is  
paused, press the left softkey  
again to RESUME recording.)  
5. To finish recording, press  
or the right softkey for FINISH.  
To record a conversation during a phone call:  
1. During a call, press the right softkey  
2. Select Voice Memo.  
for OPTIONS.  
Press the left softkey  
to PAUSE the memo. (When a memo is  
paused, press the left softkey  
again to RESUME recording.)  
3. Press the right softkey  
for STOP to end the recording.  
Reviewing and Erasing Memos  
To play the voice memos you have recorded:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Voice Memo.  
.
3. Select Review. (The phone displays a list of saved memos, with the first  
one selected.)  
4. Select a memo and press  
. (The phone replays the memo.)  
Press the left softkey  
to PAUSE the memo. (When a memo is  
paused, press the left softkey  
again to RESUME playing.)  
To erase an individual memo:  
1. Activate the main menu, highlight the Tools menu, and press  
.
2. Select Voice Memo.  
3. Select Review. (The phone displays a list of saved memos, with the  
first one selected.)  
4. Highlight the memo to erase.  
5. Press the right softkey  
6. Press the left softkey  
for OPTIONS and select Delete.  
for DELETE to confirm.  
To erase all voice memos:  
1. Activate the main menu, highlight the Tools menu, and press  
.
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2. Select Voice Memo.  
3. Select Erase All.  
4. Press the navigation key up to select Yes and press  
.
Editing Voice Memo Captions  
To edit a voice memo caption:  
1. Activate the main menu, highlight the Tools menu, and press  
.
2. Select Voice Memo.  
3. Select Review. (The phone displays a list of saved memos, with the first  
one selected.)  
4. Highlight the desired memo.  
5. Press the right softkey  
for OPTIONS and select Edit Caption.  
6. Edit the caption and press the left softkey  
for DONE when finished.  
Viewing Voice Memo Information  
To view voice memo information:  
1. Activate the main menu, highlight the Tools menu, and press  
.
2. Select Voice Memo.  
3. Select Review. (The phone displays a list of saved memos, with the first  
one selected.)  
4. Highlight the desired memo.  
5. Press the right softkey  
6. View the information (Title, Recorded Date, Length) of the voice memo.  
Press the left softkey for DONE when finished.  
for OPTIONS and select Info.  
Voice Service  
For information on Voice Service, see "Voice Service" on page 26.  
Update Phone  
The Update Phone screen allows you to update your phone firmware.  
To access the Update Phone setting:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Update Phone.  
.
3. Select Update Firmware.  
4. Follow the on-screen instructions to update your phone.  
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Bluetooth  
Bluetooth is a short-range communications technology that allows you to connect  
wirelessly to a number of Bluetooth devices, such as mono or stereo headsets,  
hands-free car kits, and Bluetooth-enabled handhelds, PCs, printers, and wireless  
phones. The Bluetooth communication range is usually up to approximately 10  
meters (30 feet).  
Note: There are many Bluetooth devices in the market whose compatibility with the  
SPH-m560 cannot be guaranteed.  
On/Off  
By default, your device’s Bluetooth functionality is turned off.  
To turn Bluetooth on or off:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Bluetooth.  
.
3. Select More....  
4. Select Settings.  
5. Select On/Off.  
6. Select On or Off and press  
.
Bluetooth Status Indicators  
The following icons show your Bluetooth connection status at a glance:  
Bluetooth is active and enabled.  
Bluetooth is connected to a device.  
Bluetooth headset is connected and visible.  
Bluetooth stereo device is connected and visible.  
Bluetooth technology is hidden.  
Visibility  
The Visibility setting allows you to manage your availability to other Bluetooth  
devices.  
To configure your phone’s visibility (discoverability) to other Bluetooth devices:  
1. Activate the main menu, highlight the Tools menu, and press  
.
2. Select Bluetooth.  
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3. Select More....  
4. Select Settings.  
5. Select Visibility.  
6. Select your desired Visibility setting and press  
:
Always visible allows other Bluetooth devices to detect and identify  
your phone.  
Visible for 3min allows other devices three minutes before changing  
your status to hidden.  
Hidden prevents other Bluetooth devices from detecting and  
identifying your phone.  
Device Name  
Your phone’s Bluetooth name will appear to other in-range Bluetooth devices,  
depending on your Visibility settings.  
To change your Bluetooth name for your phone:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Bluetooth.  
.
3. Select More....  
4. Select Settings.  
5. Select My Device Name.  
6. Press and hold  
to clear the current name.  
7. Use your keypad to enter a new name and press  
to save and exit.  
Tip: Give your handset an easily recognized name so other people can select your  
handset quickly in environments where multiple Bluetooth devices are visible.  
Device Info  
To view the device information for your phone:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Bluetooth.  
.
3. Select More....  
4. Select Settings.  
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5. Select My Device Info.  
Pairing Bluetooth Devices  
Paired Devices  
The Bluetooth pairing process allows you to establish trusted connections between  
your phone and another Bluetooth device. When devices are paired, a passkey is  
shared between devices, allowing for fast, secure connections while bypassing the  
discovery and authentication process.  
To pair your phone with another Bluetooth device:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Bluetooth.  
.
3. Select Trusted Devices.  
4. If no devices are currently listed, select ADD NEW.  
5. Select Search and press  
. Your phone displays a list of discovered  
in-range Bluetooth devices.  
6. Select the device you wish to pair with and press  
7. Enter the PIN code and press  
8. The name of the Bluetooth device is displayed. Press the left  
.
.
softkey  
point.  
for DONE. Pairing between the devices is complete at this  
Waiting for Pairing  
If you are going to be using a Dial-Up Network (DUN) profile to pair with a PC or  
PDA, you will want to allow the other device to initiate pairing with your phone.  
To allow your phone to be paired with another Bluetooth device:  
1. Activate the main menu, highlight the Tools menu, and press  
2. Select Bluetooth.  
.
3. Select Trusted Devices.  
4. If no devices are currently listed, press the left softkey  
for ADD  
NEW.  
5. Select Wait for request and press  
6. Enter the passkey and press  
.
.
7. On the other device, initiate the search process. Follow the prompt and  
enter any relevant information to complete the pairing.  
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Options  
After a device is added to your list of Trusted Devices, press the right softkey  
to select from the following options (the list may change depending on the device  
type):  
Add New adds another device to your Trusted Devices list.  
Edit Name shows the name given to your phone for Bluetooth® purposes.  
You can edit the name if needed.  
Delete allows you to delete the highlighted trusted device.  
Delete All allows you to delete all the trusted devices.  
Info allows you to view information about the highlighted trusted device.  
Auto-Accept allows you to accept requests from the trusted device without  
being prompted for confirmation.  
Settings allows you to configure the Bluetooth settings.  
Help allows you to view help information regarding Bluetooth.  
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Settings  
Display  
Phone Interface  
You can set which interface to use to navigate menus on your phone.  
To change the phone interface:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select Display.  
.
3. Select Phone Interface.  
4. Select Samsung or Bell and press  
.
Screen  
You can set what image appears on the display screen when in standby mode.  
To change the wallpaper:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select Display.  
.
3. Select Screen.  
4. Select Wallpaper.  
5. Press the navigation keys up or down to select Preset Image, My  
Downloads or My Albums. Press  
6. Use the navigations keys to select the desired image.  
7. Press to save and exit.  
Brightness  
.
You can change the brightness of the LCD screen, making it brighter or dimmer.  
To change the brightness setting:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select Display.  
.
3. Select Brightness.  
4. Using the navigation keys, select a brightness level and press  
.
Backlight  
The backlight setting lets you select how long the display screen is backlit after  
any key press is made.  
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To change the backlight setting:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select Display.  
.
3. Select Backlight.  
4. Use the navigation key to select Slide Open, 30 seconds, 15 seconds,  
or 8 seconds.  
5. Press  
to save and exit.  
Note: Long backlight settings reduce the battery’s talk and standby times.  
Power Save Mode  
You can adjust the power save mode setting.  
To change the power save mode setting:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select Display.  
.
3. Select Power Save Mode.  
4. Select On or Off. Turning on the power save mode will slow down the  
user interface response in order to conserve power.  
5. Press  
to save and exit.  
Keypad Light  
The keypad light setting lets you select how long the keypad light is on after any  
key press is made.  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select Display.  
.
3. Select Keypad Light.  
4. Use the navigation key to select Slide Open, 30 seconds, 15 seconds, 8  
seconds or Off.  
5. Press  
to save and exit.  
Language  
Language selection changes all menus settings.  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select Display.  
.
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3. Select Language.  
4. Press the navigation key up or down to select English or French.  
5. Press  
Greeting  
to save and exit.  
To set up a custom greeting:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select Display.  
.
3. Select Greeting.  
4. Select Custom using the navigation key and press  
5. Press and hold to clear the existing greeting.  
6. Use the keypad to enter a new custom greeting.  
7. Press the left softkey for DONE.  
.
Note: Greeting menu does not appear when using the Bell phone interface.  
Sounds  
For information on sounds, see "Ringers" on page 41.  
Messages  
See "Settings" on page 50 for information on messaging settings.  
Text Entry  
The Text Entry menu allows you to customize how predictive text entry mode  
functions on your handset. For more information, see "Predictive Text" on page  
21.  
1. Activate the main menu, highlight the Settings menu, and press  
.
2. Select Text Entry.  
3. Using the navigation keys, select one of the options and press  
: See  
"Text Messaging" on page 45 for more information on these options.  
Note: The Help option provides additional information on using predictive text (T9  
text entry) mode. Scroll up or down using the navigation keys. When you are  
finished, press the left softkey  
for DONE.  
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Phone Info  
See "Phone Info" on page 97 for information on this function.  
Launch Pad  
You have the option of assigning the navigation key to an often-used function. The  
center of the navigation key cannot be changed. Pressing the navigation key in  
standby mode will launch the assigned feature.  
Note: This functionality is not supported on the Bell interface.  
To modify the function launched by the navigation key:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select Launch Pad.  
.
3. Select Up Key, Down Key, Left Key, or Right Key.  
4. Press the navigation key up or down to select one of the following  
functions:  
Text Message  
Music  
Scheduler  
Messaging  
Voice Service  
Ringer Type  
My Downloads  
Display  
Alarm  
Calculator  
Email  
Send Message  
Missed Alerts  
Contacts  
Web  
5. Press  
to save and exit.  
More...  
Auto Keyguard  
To set your phone’s Auto Keyguard settings:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Auto Keyguard.  
4. Press the navigation key up or down to select On or Off.  
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Accessibility  
TTY Options  
See ‘TTY Use With Handset” on page 19 for information on this function.  
Voice Service  
See ‘Voice Service” on page 26 for information on this function.  
TTS Settings  
To set your phone’s Text-To-Speech (TTS) settings:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Accessibility.  
4. Select TTS Settings.  
5. Select one of the following options:  
TTS List: Select Menu List, Incoming Call Alert, or Text Inbox. Press  
the navigation key up or down to select On or Off.  
TTS Volume: Select Use Ringer Volume or Adjust Volume.  
Airplane Mode  
When your phone is in Airplane Mode, it cannot send or receive any calls or access  
online information. All incoming calls will be sent directly to your Voicemail box.  
The Bluetooth interface will be disabled when Airplane Mode is on.  
To set your phone to Airplane Mode:  
1. Activate the main menu, highlight the Settings menu, and press  
.
2. Select More....  
3. Select Airplane Mode. (A brief explanation of Airplane Mode will  
display.)  
4. Press  
5. Press the navigation key up or down to select On, Off, or On PowerUp  
and press to save and exit.  
to continue.  
While in Airplane Mode, your phone’s standby screen will display “PhoneOff.”  
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Browser  
To access your browser settings:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Browser.  
4. Select Clear Bookmarks, Clear Cache, Clear Cookies, or Edit  
Homepage.  
Call Setup  
Call Setup options allow you to set up the following options:  
Auto Answer  
To answer calls when your phone is connected to an optional hands-free car kit  
or head set:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More... and then Call setup.  
.
3. Select Auto Answer.  
4. Press the navigation key up or down to select Yes or No.  
5. Press  
to save and exit.  
Abbreviated Dial  
Abbreviated dialing allows you to program a five or six digit prefix for commonly  
used phone numbers. When abbreviated dialing is on, you can enter the last four or  
five digits and the handset will prepend the six or five digit prefix to the sequence  
you have entered to complete the dialing number.  
To set up abbreviated dialing:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More... and then Call setup.  
.
3. Select Abbreviated Dial.  
4. Select On or Off and press  
5. If you selected On, input the five or six digit prefix (for example, area  
code and prefix) and press the left softkey for DONE.  
To make an Abbreviated Dial call:  
1. Enter the last four or five digits of the prefix phone number. Abbrev. Dial  
.
88 Settings  
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is displayed in the lower left corner with the prefix digits and phone  
number displayed.  
2. Highlight the phone number and press  
to make the call.  
Call Answer  
To set the actions required to answer an incoming call:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More... and then Call setup.  
.
.
3. Select Call Answer and select Any Key, Talk Key or Slide Up.  
4. Press  
to save and exit.  
Call End  
To set the actions required to end a call:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More... and then Call setup.  
3. Select Call End and select End Key or Slide Close.  
4. Press  
to save and exit.  
Contacts Match  
With the Contacts Match feature on, you can dial the last few digits and  
press  
.
To set up Contacts Match:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More... and then Call setup.  
3. Select Contacts Match.  
.
4. Select On or Off and press  
.
Making a call using Contacts Match:  
1. Dial the last few digits of the desired number. A list of Contacts entries  
appear whose last few digits match the sequence you dialed.  
2. Use the up or down navigation key to select the Contact you want to  
call and press  
.
Settings 89  
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Contacts  
Speed Dials  
You can assign up to 98 phone numbers from the Contacts list that you use most  
frequently to the number keys (2 to 99). You can dial them easily whenever you  
want, simply by pressing and holding the associated number key.  
To create speed dial entries:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More... and then Contacts.  
.
3. Select Speed Dial. A list of current speed dials is displayed.  
4. Using the navigation keys, select a number and press the right softkey  
for ASSIGN.  
Note: Memory location 1 is reserved for your Voicemail server number.  
5. Highlight an entry from the list and press the left softkey  
for DONE.  
To replace the number assigned to a speed dial location:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More... and then Contacts.  
.
3. Select Speed Dial. A list of current speed dials is displayed.  
4. Using the navigation keys, select a number and press the right softkey  
for OPTIONS.  
5. Select an option:  
Replace: To replace the contact with another one.  
Remove: To erase the number.  
My Name Card  
This function is similar to an entry in the Contacts list, except that it contains your  
own contact information, like a business card. You can transfer it to another  
Bluetooth-enabled device or send it in messages.  
To view the name card:  
1. Activate the main menu, highlight the Settings menu, and press  
.
2. Select More... and then Contacts.  
90 Settings  
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3. Select My Name Card.  
4. If the name doesn’t exist, enter the name and press  
for DONE.  
5. Press the left softkey  
for SEND CONTACT. This option lets you send  
your name card to a recipient listed in your contacts. For more  
information, see "Contacts" on page 55.  
Headset Mode  
Turbo Button  
1. Activate the main menu, highlight the Settings menu, and press  
.
2. Select More....  
3. Select Headset Mode.  
4. Select Turbo Button.  
5. Select On or Off and press  
.
Ringer Sound  
The ringer sound feature directs audio exclusively to either the phone’s speaker or  
to the headset.  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Headset Mode.  
4. Select Ringer Sound.  
5. Use the navigation keys to select one of the following options:  
Normal: direct to phone’s speaker only and press  
Headset Only: direct to headset only and press  
.
.
Location  
The Location feature allows the network to detect your position. Turning Location  
off will hide your location from everyone except 911.  
Note: Even if the Location feature is enabled, no service may use your location  
information without your expressed permission.  
To enable your phone’s Location feature:  
1. Activate the main menu, highlight the Settings menu, and press  
.
Settings 91  
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2. Select More....  
3. Select Location. (A brief explanation will display. Use your navigation  
key to scroll through to read the entire text.)  
4. Press the left softkey  
5. Press the navigation key up or down to select On or Off.  
6. Press to save and exit.  
7. Press the left softkey for DONE.  
for OK.  
When the Location feature is on, your phone’s standby screen will display the  
icon. When Location is turned off, the  
icon will display.  
Restrict and Lock  
To set up restrict and lock for voice:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Restrict and Lock.  
4. Select Voice.  
5. Enter your lock code. (The security menu is displayed.)  
Tip: If you can’t recall your lock code, try using the last four digits of either your  
Social Insurance Number or Mobile Directory Number or try 0000. If none of these  
work, call Customer Service at 1-800-Samsung.  
6. Select Restrict or Lock.  
If you selected Restrict, select Outgoing Call, Incoming Call or  
Lock Contacts. For Outgoing Call and Incoming Call, select  
Allow all, Contacts Only, or Special# Only. For Lock Contacts,  
sIfeyleocut sOenleocrteOdffL.ock, select Lock or Unlock.  
7. Press  
.
Lock Camera/Pictures  
When your camera is locked, you must enter your lock code before taking any  
pictures or viewing stored pictures.  
1. Activate the main menu, highlight the Settings menu, and press  
.
92 Settings  
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2. Select More....  
3. Select Restrict and Lock.  
4. Select Camera/Pictures.  
5. Enter your lock code.  
6. Select On or Off and press  
.
Locking Your Phone  
When your phone is locked, you can only receive incoming calls or make calls to  
911, Customer Service, or special numbers.  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Restrict and Lock.  
4. Select Lock my Phone.  
5. Enter your lock code.  
6. Select Unlocked, On Power-Up or Lock Now, and press  
Roaming  
See "Roaming" on page 24 for information on this function.  
.
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Security  
To access the security menu:  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Security.  
4. Enter your lock code. (The security menu is displayed.)  
Tip: If you can’t recall your lock code, try using the last four digits of either your  
Social Insurance Number or Mobile Directory Number or try 0000. If none of these  
work, call Customer Service at 1-800-Samsung.  
Changing the Lock Code  
1. Activate the main menu, highlight the Settings menu, and press  
.
2. Select More....  
3. Select Security.  
4. Enter your lock code. (The security menu is displayed.)  
5. Select Change Lock Code.  
6. Enter your new lock code and press  
. Your new lock code must have  
4 digits.  
7. Re-enter your new lock code and press  
. Please select a code that  
can be recalled easily, or have it recorded and stored in a safe location.  
Special #s  
You can make and receive calls from up to three special numbers even when your  
phone is locked.  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Security.  
4. Enter your lock code. (The security menu is displayed.)  
5. Select Special #.  
6. Select entry one, two, or three and press  
.
7. Enter the number using the keypad.  
94 Security  
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8. Press  
to Save.  
Erase/Reset  
You can erase your Contacts, Downloads, Pics/Video, Voice Memos or Message.  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Security.  
4. Enter your lock code. (The security menu is displayed.)  
5. Select Erase/Reset.  
6. Select Erase Web Cookies, Erase Web History, Erase Web Cache,  
Erase Contacts, Erase My Downloads, Erase Pic/Video Message, or  
Erase Messages. Press  
.
7. Select YES and press  
.
Default Settings  
Resetting the phone restores all the factory defaults, including the ringer types and  
display settings. The Phonebook, Call History, Scheduler, Pictures, Voice Memo  
and Messages are not affected.  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Security.  
4. Enter your lock code. (The security menu is displayed.)  
5. Select Erase/Reset.  
6. Select Default Setting.  
7. Select YES.  
8. Select YES again to confirm. Your phone will reset.  
Reset Phone  
Resetting the phone restores all the factory defaults, including the ringer types  
and display settings.  
1. Activate the main menu, highlight the Settings menu, and press  
2. Select More....  
.
3. Select Security.  
4. Enter your lock code. (The security menu is displayed.)  
Security 95  
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5. Select Erase/Reset.  
6. Select Reset Phone.  
7. Press the left softkey  
8. Select YES.  
for OK.  
9. Select YES again to confirm. Your phone will reset.  
96 Security  
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Phone Support  
The Phone Support menu allows you to access customer service assistance and  
information about your account by launching the web browser.1  
Phone Info  
The Phone Info screen displays information about your handset’s current hardware  
and software. The Icon Glossary option can help you identify a display icon whose  
function you have forgotten.  
1. Activate the main menu, highlight the Phone Support menu, and  
press  
.
2. Select Phone Info.  
3. Select Phone Number, Icon Glossary, Version, or Advanced.  
Security  
See "Security" on page 94 for information on security settings.  
Live Assistance  
This function allows you to call for Directory Assistance.  
1. Activate the main menu, highlight the Phone Support menu, and  
press  
.
2. Select Live Assistance.  
3. Select Client Care. To call the number, press  
.
Account Info  
1. Activate the main menu, highlight the Phone Support menu, and  
press  
.
2. Select Account Info. The web browser will launch and you can view  
your account information.  
Add New Services  
1. Activate the main menu, highlight the Phone Support menu, and  
press  
.
2. Select Add New Services.  
3. Follow the on-screen instructions to add new services to your account.  
1.The Live Assistance, Account Info, Add New Services, and Text Assistance sub-  
menus may not be available depending on the UI version configured for your  
phone.  
Phone Support 97  
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Text Assistance  
This function sends an empty text message.  
1. Activate the main menu, highlight the Phone Support menu, and  
press  
.
2. Select Text Assistance. An empty text message is sent.  
98 Phone Support  
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Safety  
Getting the Most Out of Your Reception  
Keeping Tabs on Signal Strength  
The quality of each call you make or receive depends on the signal strength in your  
area. Your phone informs you of the current signal strength by displaying a number  
of bars next to the signal strength icon. The more bars displayed, the stronger the  
signal. If you’re inside a building, being near a window may give you better  
reception.  
Understanding the Power Save Feature  
If your phone is unable to find a signal after 15 minutes of searching, a Power Save  
feature is automatically activated. If your phone is active, it periodically rechecks  
service availability or you can check it yourself by pressing any key. Anytime the  
Power Save feature is activated, a message displays on the screen. When a signal  
is found, your phone returns to standby mode.  
Understanding How Your Phone Operates  
Your phone is basically a radio transmitter and receiver. When it’s turned on, it  
receives and transmits radio frequency (RF) signals. When you use your phone, the  
system handling your call controls the power level. This power can range from  
0.006 watts to 0.2 watts in digital mode.  
Knowing Radio Frequency Safety  
The design of your phone complies with updated NCRP standards described below.  
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the  
American National Standards Institute (ANSI) joined in updating ANSI’s 1982  
standard for safety levels with respect to human exposure to RF signals. More than  
120 scientists, engineers and physicians from universities, government health  
agencies and industries developed this updated standard after reviewing the  
available body of research. In 1993, the Federal Communications Commission  
(FCC) adopted this updated standard in a regulation. In August 1996, the FCC  
adopted hybrid standard consisting of the existing ANSI/IEEE standard and the  
guidelines published by the National Council of Radiation Protection and  
Measurements (NCRP).  
Maintaining Your Phone’s Peak Performance  
There are several simple guidelines for operating your phone properly and  
maintaining safe, satisfactory service.  
Speak directly into the mouthpiece.  
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Avoid exposing your phone and accessories to rain or liquid spills. If your  
phone does get wet, immediately turn the power off and remove the battery.  
If it’s inoperable, return it to a dealer store or call Customer Support for  
service.  
Note: For the best care of your phone, only authorized personnel should service  
your phone and accessories. Faulty service may void the warranty.  
Maintaining Safe Use of and Access to Your Phone  
Failure to follow the instructions outlined may lead to serious personal injury and  
possible property damage.  
Using Your Phone While Driving  
Talking on your phone while driving (or operating the phone without a hands-free  
device) is prohibited in some jurisdictions. Laws vary as to specific restrictions.  
Remember that safety always comes first.  
When using your phone in the car:  
Get to know your phone and its features, such as speed dial and re-dial.  
When available, use a hands-free device.  
Position your phone within easy reach.  
Let the person you are speaking to know you are driving; if necessary,  
suspend the call in heavy traffic or hazardous weather conditions.  
Do not take notes or look up phone numbers while driving.  
Dial sensibly and assess the traffic; if possible, place calls when stationary  
or before pulling into traffic.  
Do not engage in stressful or emotional conversations that may divert your  
attention from the road.  
Dial 911 to report serious emergencies. It’s free from your wireless phone.  
Use your phone to help others in emergencies.  
Call roadside assistance or a special non-emergency wireless number when  
necessary.  
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any special regulations  
in a given area. Turn your phone off in areas where use is forbidden or when it may  
cause interference or danger.  
100 Safety  
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Using Your Phone Near Other Electronic Devices  
Most modern electronic equipment is shielded from radio frequency (RF) signals.  
However, RF signals from wireless phones may affect inadequately shielded  
electronic equipment.  
RF signals may affect improperly installed or inadequately shielded electronic  
operating systems and/or entertainment systems in motor vehicles. Check with the  
manufacturer or their representative to determine if these systems are adequately  
shielded from external RF signals. Also check with the manufacturer regarding any  
equipment that has been added to your vehicle.  
Consult the manufacturer of any personal medical devices, such as pacemakers  
and hearing aids, to determine if they are adequately shielded from external RF  
signals.  
Note: Always turn off the phone in health care facilities and request permission  
before using the phone near medical equipment.  
Turning Off Your Phone Before Flying  
Turn off your phone before boarding any aircraft. To prevent possible interference  
with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations  
require you to have permission from a crew member to use your phone while the  
plane is on the ground. To prevent any risk of interference, FCC regulations prohibit  
using your phone while the plane is in the air.  
Turning Off Your Phone in Dangerous Areas  
To avoid interfering with blasting operations, turn off your phone when in a blasting  
area or in other areas with signs indicating that two-way radios should be turned  
off. Construction crews often use remote-control RF devices to set off explosives.  
Turn off your phone when you are in an area with a potentially explosive  
atmosphere. Although it is rare, your phone or its accessories could  
generate sparks. Sparks could cause an explosion or a fire resulting in  
bodily injury or even death. These areas are often, but not always,  
clearly marked. These areas include:  
Fueling areas such as gas stations.  
Below deck on boats.  
Fuel or chemical transfer or storage facilities.  
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Areas where the air contains chemicals or particles such as grain, dust or  
metal powders.  
Any other area where you would normally be advised to turn off your  
vehicle’s engine.  
Note: Never transport or store flammable gas, liquid or explosives in the  
compartment of your vehicle that contains your phone or accessories.  
Restricting Children’s Access to your Phone  
Your phone is not a toy. Children should not be allowed to play with it because they  
could hurt themselves and others, damage the phone, dial 911 by mistake or make  
calls that increase your phone bill.  
Warning Regarding Display  
The display on your handset is made of glass or acrylic and could break if your  
handset is dropped or if it receives significant impact. Do not use if screen is  
broken or cracked as this could cause injury to you.  
Caring for the Battery  
Protecting Your Battery  
The guidelines listed below help you get the most out of your battery’s  
performance.  
Use only Samsung approved batteries and desktop chargers. These  
chargers are designed to maximize battery life. Using other batteries or  
chargers voids your warranty and may cause damage.  
In order to avoid damage, charge the battery only in temperatures that  
range from 32º F to 113º F (0º C to 45º C).  
Don’t use the battery charger in direct sunlight or in high humidity areas,  
such as the bathroom.  
Never dispose of the battery by incineration.  
Keep the metal contacts on top of the battery clean.  
Don’t attempt to disassemble or short-circuit the battery.  
The battery may need recharging if it has not been used for a long period of  
time.  
It’s best to replace the battery when it no longer provides acceptable  
performance. When used correctly, the battery can be recharged hundreds  
of times before it needs replacing.  
102 Safety  
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Don’t store the battery in high temperature areas for long periods of time.  
It’s best to follow these storage rules:  
Less than one month:  
-4º F to 140º F (-20º C to 60º C)  
More than one month:  
-4º F to 113º F (-20º C to 45º C)  
Disposal of Lithium Ion (LiIon) Batteries  
For safe disposal options of your LiIon batteries, contact your nearest service  
center.  
Special Note: Be sure to dispose of your battery properly. In some areas, the  
disposal of batteries in household or business trash may be prohibited.  
Note: For safety, do not handle a damaged or leaking LiIon battery.  
Acknowledging Special Precautions and  
Industry Canada Notice  
Cautions  
Any changes or modifications to your phone not expressly approved in this  
document could void your warranty for this equipment, and void your authority to  
operate this equipment. Only use approved batteries, antennas and chargers. The  
use of any unauthorized accessories may be dangerous and void the phone  
warranty if said accessories cause damage or a defect to the phone.  
Although your phone is quite sturdy, it is a complex piece of equipment and can be  
broken. Avoid dropping, hitting, bending or sitting on it.  
Information to User  
This equipment has been tested and found to comply with the limits of a Class B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation; if this  
equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following measures:  
Reorient / relocate the receiving antenna.  
Safety 103  
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Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Specific Absorption Rates (SAR) for Wireless Phones  
The SAR is a value that corresponds to the relative amount of RF energy absorbed  
in the head of a user of a wireless handset.  
The SAR value of a phone is the result of an extensive testing, measuring and  
calculation process. It does not represent how much RF the phone emits. All phone  
models are tested at their highest value in strict laboratory settings. But when in  
operation, the SAR of a phone can be substantially less than the level reported to  
the FCC. This is because of a variety of factors including its proximity to a base  
station antenna, phone design and other factors. What is important to remember is  
that each phone meets strict federal guidelines. Variations in SARs do not  
represent a variation in safety.  
All phones must meet the federal standard, which incorporates a substantial  
margin of safety. As stated above, variations in SAR values between different model  
phones do not mean variations in safety. SAR values at or below the federal  
standard of 1.6 W/kg are considered safe for use by the public.  
The highest reported SAR values of the SPH-m560 are:  
CDMA mode (Part 22) - Head: 0.979 W/kg; Body-worn: 1.12 W/kg  
PCS mode (Part 24) - Head: 1.16 W/kg; Body-worn: 0.641 W/kg  
Owner’s Record  
The model number, regulatory number and serial number are located on a  
nameplate inside the battery compartment. Record the serial number in the space  
provided below. This will be helpful if you need to contact us about your phone in  
the future.  
Model: SPH-m560  
Serial No.:  
104 Safety  
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User Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under one or more of  
the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat.  
5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending.  
Safety 105  
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Manufacturer’s Warranty  
STANDARD LIMITED WARRANTY  
What is Covered and For How Long? SAMSUNG Electronics Canada Inc. ("SAMSUNG") warrants to the  
original purchaser ("Purchaser") that SAMSUNG's phones and accessories ("Products") are free from  
defects in material and workmanship under normal use and service for the period commencing upon  
the date of purchase and continuing for the following specified period of time after that date:  
Phone  
1 Year  
Batteries  
1 Year  
Leather Case/Pouch/Holster  
Game Pad  
90 Days  
90 Days  
1 Year  
Other Phone Accessories  
What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by Purchaser.  
This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse,  
neglect, unusual physical, electrical or electromechanical stress, or modification of any part of Product,  
including antenna, or cosmetic damage; (b) equipment that has the serial number removed or made  
illegible; (c) any plastic surfaces or other externally exposed parts that are scratched or damaged due to  
normal use; (d) malfunctions resulting from the use of Product in conjunction with accessories,  
products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (e) defects or  
damage from improper testing, operation, maintenance, installation, or adjustment; (f) installation,  
maintenance, and service of Product; or (g) Product used or purchased outside Canada. This Limited  
Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks,  
and this Limited Warranty does not cover any battery if: (i) the battery has been charged by a battery  
charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the  
battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment  
other than the SAMSUNG phone for which it is specified.  
What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG will repair or  
replace, at SAMSUNG's sole option, without charge to Purchaser, any defective component part of  
Product. To obtain service under this Limited Warranty, Purchaser must return Product to an  
authorized phone service facility in an adequate container for shipping, accompanied by Purchaser's  
sales receipt or comparable substitute proof of sale showing the date of purchase, the serial number of  
Product and the sellers' name and address. To obtain assistance on where to deliver the Product, call  
Samsung Customer Care at 1-800-Samsung. Upon receipt, SAMSUNG will promptly repair or replace  
the defective Product. SAMSUNG may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new  
parts or components when repairing any Product or replace Product with a rebuilt, reconditioned or  
new Product. Repaired/replaced leather cases, pouches and holsters will be warranted for a period of  
ninety (90) days. All other repaired/replaced Product will be warranted for a period equal to the  
remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer.  
All replaced parts, components, boards and equipment shall become the property of SAMSUNG. If  
106 Manufacturer’s Warranty  
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SAMSUNG determines that any Product is not covered by this Limited Warranty, Purchaser must pay all  
parts, shipping, and labor charges for the repair or return of such Product.  
What Are the Limits On SAMSUNG's Liability? EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY  
CONTAINED HEREIN, PURCHASER TAKES THE PRODUCT "AS IS," AND SAMSUNG MAKES NO  
WARRANTY OR REPRESENTATION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,  
STATUTORY OR OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT,  
INCLUDING BUT NOT LIMITED TO:  
·
THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE  
OR USE;  
·
·
·
·
WARRANTIES OF TITLE OR NON-INFRINGEMENT;  
DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;  
THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR  
COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE,  
SPECIFICATION OR CONTRACT PERTAINING THERETO.  
NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN  
EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL  
IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING  
IF APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THE EXPRESS  
WRITTEN WARRANTY STATED HEREIN. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON  
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO  
YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND  
RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE PRODUCT OR  
ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM  
THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL, CONSEQUENTIAL  
OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES  
ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT  
COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT  
OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY. SOME  
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO  
YOU.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER  
RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE. THIS LIMITED WARRANTY SHALL NOT  
EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND SHALL  
BE PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD  
ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR  
UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS  
LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE  
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.  
THE PARTIES UNDERSTAND THAT THE PURCHASER MAY USE THIRD-PARTY SOFTWARE OR  
EQUIPMENT IN CONJUNCTION WITH THE PRODUCT. SAMSUNG MAKES NO WARRANTIES OR  
REPRESENTATIONS AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR  
Manufacturer’s Warranty 107  
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OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY  
OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT, WHETHER SUCH THIRD-PARTY SOFTWARE OR  
EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE,  
INCLUDING THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE  
PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY  
SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY WITH THE PURCHASER AND THE  
DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT, AS  
THE CASE MAY BE.  
This Limited Warranty allocates risk of Product failure between Purchaser and SAMSUNG, and  
SAMSUNG's Product pricing reflects this allocation of risk and the limitations of liability contained in  
this Limited Warranty. The agents, employees, distributors, and dealers of SAMSUNG are not authorized  
to make modifications to this Limited Warranty, or make additional warranties binding on SAMSUNG.  
Accordingly, additional statements such as dealer advertising or presentation, whether oral or written,  
do not constitute warranties by SAMSUNG and should not be relied upon.  
Samsung Electronics Canada, Inc.  
©2009 Samsung Electronics Canada, Inc.. SAMSUNG is a registered trademark of Samsung Electronics  
Co., Ltd. and its related entities.  
No reproduction in whole or in part allowed without prior written approval.  
Specifications and availability subject to change without notice.  
#861826 v2 | 4032342  
108 Manufacturer’s Warranty  
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Index  
Displaying Your Phone Number  
13  
A
Abbreviated dialing 17  
Account Info 97  
E
Activating Voice Service 26  
Add New Services 97  
Airplane Mode 87  
Emergency Numbers 14  
Entering Text  
Alarm Clock 67  
Alert Notification 43  
Auto-Answer 88  
Alpha Text 21  
Change a Character Input Mode  
21  
Predictive Text 21  
Symbols and Numbers 22  
Entertainment 36–37  
B
Backlight 83  
Battery  
G
Capacity 7  
Charging 9  
Disposal 103  
Installing 8  
Removing 9  
Bluetooth 79–82  
GPS Nav 67  
H
I
C
Icon Glossary 3, 97  
Indicator  
Calculator 68  
Call Waiting 19  
signal strength 5  
Caller ID 18  
Calls 54  
Making a Call From 54  
Options 54  
K
Key Tone 43  
Camcorder 59–62  
Camcorder Mode Options 61  
Camera 59–61  
Camera Mode Options 60  
Setting the Self-timer 61  
Taking Pictures 59  
Countdown 71  
L
Location Settings 91  
Locking Your Phone 93  
M
Making Calls 13  
Memo Pad 75  
Menus  
D
Default Settings 95  
Display Language 84  
Display Screen Symbols 3  
Display Settings 83–85  
Layout 32  
Navigation 34  
Index 109  
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Messaging 45  
R
Message Setup Options 50  
Pic/Video Msg 63  
Resetting Your Phone 95  
Restricting Calls 92  
Ringer Types 42  
Text Messaging 45  
To Erase a Text Message 47  
Missed Call Notification 14  
My Downloads 38–40  
Assigning Downloaded Ringers  
38  
Roaming 24  
Other Digital Networks 24  
S
Assigning Downloaded  
Wallpaper 39  
Security Menu 94  
Sound Settings 85  
Special Numbers 94  
Downloading Applications 38  
Downloading Games 38  
Downloading Ringers 38  
Downloading Wallpaper 38  
Launching Applications 40  
Playing Games 40  
N
T
Name Card 90  
Task List 70  
Name Lookup 28  
Navigating Menus 35  
Three-Way Calling 19  
Tools 67  
TTY Use 19  
P
Turning Your Phone On and Off 6  
PCS Services  
Call Waiting 19  
Phone Book  
V
Voice Dial  
Adding an Entry 55  
Editing Entries 55  
Finding Entries 16, 55  
Phone Info 97  
Changing Audio Guidance Mode  
30  
Customizing 29  
Voice Memos 76  
Voice Service  
Activating 26  
Phone Interface 83  
Phone Number 13, 97  
Displaying Your Phone Number  
13  
Voicemail  
Clearing 50  
Phone Numbers  
Saving 16  
With Pauses 17  
Phone Support 97  
Photo Album 62  
Pic/Video Msg 63  
Print 64  
Retrieving 49  
Volume Settings 41  
W
Wireless Web  
Downloading Items 38  
Launching the Browser 34  
Navigating 34  
110 Index  
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World Clock 76  
Index 111  
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