Samsung Printer SRP 770II User Guide

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USER’S MANUAL  
SRP-770II  
LABEL PRINTER  
KA04-00019E  
Rev. 1.02  
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Table of Contents  
1. Unpacking & Repacking  
Your printer box should include these items. If any items are damaged or missing,  
please contact your dealer for assistance.  
Note : Please keep the packing materials(,,,) for future repacking to send  
1. Unpacking & Repacking.........................................................................5  
2. Samsung Label Printer ...................................................................6  
3. Connecting the Power Supply......................................................7  
4. Connecting the Interface Cable ..................................................8  
5. Installing or Replacing the Paper Roll......................................9  
6. Setting the Dip Switches .............................................................10  
7. The Self Test.....................................................................................11  
8. LED Display.......................................................................................12  
a printer for repairs.  
Ŀ Label  
ľ Operator’s Manual & CD  
(Paper)
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ļ Cushion  
(TOP)  
Ľ Power Cord  
Ĺ Power Supply  
Ļ Printer (SRP-770)  
9. Pause / Restart ...............................................................................12  
ĸ Cushion  
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(Bottom)  
10. Gap sensor auto-calibration.....................................................13  
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11. The Peel-off....................................................................................14  
12. Using Fan Fold Paper..................................................................15  
13. Auto Cutter (Option)...................................................................16  
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14. Cleaning Head ...............................................................................17  
ĺ Pe-bag  
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15. Memory Switch Setting..............................................................18  
16. Install and Uninstall Windows Driver...........................................20  
ķ Printer Box  
You can repack the printer package in above numeric order(ķ~Ŀ)  
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2. Samsung Label Printer  
3. Connecting the Power Supply  
CAUTIONS:  
When connecting or disconnecting the power supply from the printer, make sure that  
the power supply is not plugged into an electrical outlet. And the power supply’s  
rated voltage and your outlet’s voltage do not match, contact your dealer for  
assistance. Then do not plug in the power cord. Otherwise, you may damage the  
power supply or the printer.  
Status Indicator  
Power Switch  
Feed Button  
Cover Peel-off  
1. Make sure that the printer’s power switch is turned off, and the power supply’s power  
cord is unplugged from the electrical outlet.  
Cover Open/Close  
2. Check the label on the power supply to make sure that the voltage required by the  
power supply matches that of your electrical outlet.  
3. Plug in the power supply’s cable as shown below. Notice that the flat side of the  
plug faces down.  
Printer Head  
Ov—›–•PG  
Paper Holder  
Paper Guide  
Auto Cutter  
Paper(gap) Sensor  
Peel-off Sensor  
Paper Adjuster  
Power Connector  
Dip Switch  
Interface Connectors  
[RS-232C, IEEE1284, USB]  
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4. Connecting the Interface Cable  
5. Installing or Replacing the Paper Roll  
1. Open Cover  
2. Open Guides  
3. Install Roll  
Universal Serial Bus  
(USB)
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Parallel Interface
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Serial Interface  
RS-232 default  
setting is 19200 baud,  
no parity, 8 data bits  
and 1 stop bit
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5. Close Cover  
4. Close Guides to the Width of the paper  
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6. Setting The Dip Switches  
7. The Self Test  
6-1. Setting the Dip Switches  
The self-test checks whether the printer has any problems. (You cannot perform this  
procedure if using the printer’s label peel-off option) If the printer does not function  
properly, contact your dealer. The self-test checks the following;  
The Dip Switches are located on the bottom of the printer. The Dip Switches are used to  
set the Printer to perform various functions. Follow these steps when changing Dip  
Switches setting :  
1. Make sure that paper roll has been installed properly.  
2. Turn on the power while holding(2sec) down the FEED button. The self-test begins.  
3. The self-test prints the current printer status, which provides the control ROM version  
and the DIP switch setting.  
1. Turn the printer power switch off.  
2. Remove the screw on the bottom  
of the printer and open the bracket.  
3. Flip the Dip Switches using tweezers  
or another narrow-ended tool.  
Switches are off when up and on  
when down in the Figure below.  
4. The new setting takes effect  
when you turn on the printer.  
Note : Always change Dip Switch settings  
only when the printer is turned off.  
6-2. Functions of Dip Switches  
6-2-1. Dip S/W 1  
6-2-2. Dip S/W 2  
Details  
Speed  
No  
Functions  
Details  
Baud Rate  
No  
Functions  
2
1
1
Speed  
Selection  
1
Off  
Off  
On  
On  
Off  
On  
Off  
On  
Off  
On  
9,600 bps  
19,200 bps  
57,600 bps  
115,200 bps  
Off  
On  
4
4.0 ips  
5.0 ips  
Baud  
Rate  
1,2  
3
2
Density  
13  
Off  
Off  
Off  
Off  
On  
On  
On  
On  
Off  
On  
Off  
On  
Off  
On  
Off  
Off  
On  
On  
Off  
Off  
On  
On  
Off  
On  
Off  
On  
Off  
On  
Off  
On  
14  
15  
16  
17  
18  
19  
20  
Detect Gap  
Detect Black-mark  
--  
Media  
Detection  
Reserved  
2
3
4
3
4
5
Density  
Selection  
Off  
On  
Off  
SAMSUNG command  
Emulation  
Emulation  
Receive Buffer Full  
*Offline  
Busy  
Condition  
6
On  
Normal mode  
Demo mode  
Label Paper  
Thermal Continuous Paper  
Without Auto Cuter  
With Auto Cutter  
Exhibition  
Selection  
*Receive Buffer Full  
5
6
7
7
8
Reserved  
--  
Media  
Selection  
Off  
On  
Disable  
Enable  
Long label  
Split printing  
Auto Cutter  
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Near End  
Sensor  
Status  
Off  
Enable  
8
On  
Disable  
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8. LED Display  
10. Gap Sensor Auto-Calibration  
LED display indicates the printer status.  
Gap sensor auto-calibration is used when the printer does not detect a gap on the label  
paper correctly. Generally a printer is set to detect most of gap types but sometimes it fails  
to detect and keep feeding the paper without a stop when special paper used. In such case,  
use gap sensor auto-calibration function for a proper detection.  
1. Green LED on  
- The printer waits for the data from Host (PC) in normal mode.  
2. Orange LED on  
- It means paper gap sensing error. It becomes on when the printer fails to detect the  
paper or paper jam occurred. When fails to detect the paper correctly use  
Auto-Calibration function.  
1. Make sure that paper roll has been installed properly.  
2. Turn on the power while holding down FEED button with cover open.  
Then the Green LED blinks.  
3. Red LED on  
- The printer has stopped by pressing FEED button. It restarts printing when pressed  
again.  
4. Green LED blinking  
1) TPH (Thermal Printing Head) overheated or ;  
2) The printers is waiting for the button input to run Auto-Calibration function.  
5. Orange LED blinking  
- No paper. Make sure the paper is loaded correctly.  
O
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6. Red LED blinking  
1) The printer cover is open or ;  
2) Auto cutter has error such as paper jam in case of auto cutter built-in model.  
3. Close the cover and guide message is printed automatically.  
Then a printer waits for input with red LED on.  
4. Press FEED button once to initialize gap sensor and set it back to the  
factory setting. LED changes to Orange.  
5. Press FEED button twice to run auto-calibration function.  
LED changes first to Orange and second to Green.  
It feeds 2-3 papers while auto-calibration executed.  
Make sure to press a button one by one while checking LED changes.  
6. Saved sensing value remains valid at power off unless otherwise above  
gap sensor initialization is executed again.  
9. Pause / Restart  
Press FEED button to pause at the middle of labels printing.  
1. Pause  
- Press FEED once. Printer stops after on-going printing and Red LED becomes on.  
2. Restart  
- Press FEED once again. It restarts printing in a queue.  
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11. The Peel-off  
12. Using Fan Fold Paper  
This function is used to separate label from liner automatically.  
Insert paper through both the rear slot and guides.  
Adjust holders and guides to the width of the paper.  
CAUTIONS:  
1) Peeler is for Label Paper only.  
2) When the peeler switch is on, label is not printed before when  
the previous printed label is taken off from the peeler.  
3) When the peeler function is not used set peeler switch off.  
With this switch on printer may not work correctly.  
Open the Dust Cover  
and Insert paper
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1. Open the peel-off cover and turn on peeler switch.  
(Check if Peeler LED is on.)  
Dust Cover
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Adjust holders papers and paper Fixed  
Adjust Guides  
2. Remove the paper and  
3. Adjust the paper guides and close the cover.  
insert the paper through slot.  
remove  
Paper Fixed  
4. Turn off and on the printer.  
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13. Auto Cutter (Option)  
14. Cleaning Head  
Auto cutter should be used for continuous paper only. ( i.e. roll paper)  
Paper dust on the heating elements may lower the printer quality. In this case, clean the  
print head as follows :  
1. Open the Dip switch cover, and make the switch 1 number 7 “On”.  
(Refer to printer mode setting at Chapter 6.)  
2. Put a paper roll into the printer and close the cover.  
CAUTIONS:  
1) Turn Off the printer power before cleaning.  
2) Note that the thermal head becomes very hot during normal operation,  
creating the danger of burn injury. Be sure to wait for about 2~3 minutes  
after turning printer power off before beginning the cleaning.  
1. Open the printer cover.  
2. Clean the thermal element (the area which is marked a thin black line) of the thermal  
head with a cotton swab moistened with a alcohol solvent (ethanol, methanol, or IPA).  
3. After confirming that the alcohol solvent has been dried up completely, close the  
cover-open.  
Note 1) Never touch the thermal element with your hand,  
then the thermal element can be damaged.  
2) Don’t scratch the printer head.  
CAUTIONS: (Partial cut)  
Once the printer cut the paper, remove the receipt in order for next printing.  
Otherwise the receipt could be back into the printer and the cutter would  
cut it again.  
Clean it up when you replace every roll of paper to prevent the quality  
deterioration.  
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15. Memory Switch Setting  
1. Models : SRP-770II, SRP-780  
2. Features  
It helps users through the setting of code pages, serial setting, paper size and print  
density as necessary.  
3. How to use  
Press Set Status button after changing the setting as you need.  
Then it saves as default.  
Press Get Status button and it displays the current setting.  
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(3) Click “Install” Button.  
16. Install and Uninstall Windows Driver  
13.1 Download install-program from Website  
(1) Execute web-browser.(Ex: Internet Explorer)  
(3) Connect website.  
(4) In “Quick menu”, click download button.  
(5) Download “SRP-770II_V3.X.X.exe” in SRP-770II section.  
13.2 Install Windows Driver  
13.2.1 Serial Parallel interface  
(1) Double click “SRP-770II_V3.X.X.exe” file.  
(2) Click “Next” Button.  
(4) Select operating system type.  
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(5) Select interface (port) type.  
13.2.2 USB interface  
A. Windows 95/98/ME  
(1) Double click “SRP-770II_V3.X.X.exe” file.  
(2) Click “Next” Button.  
(6) Please click “Continue Anyway”.  
* If you can see this dialog, don’t worry comment of dialog. Printer and  
driver works well. Please click “Continue Anyway” button.  
(7) Please reboot computer.  
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(3) Click “Install” Button.  
(5) Select “USB” interface (port) type.  
(6) Please turn-off printer and turn-on printer.  
(7) When “Add new hardware wizard” for install “USB print support” driver pops up,  
click “Next” button.  
(4) Select operating system type.  
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(8) Please click “Next” button three times.  
(3) Click “Install” Button.  
(9) When “USB print support” driver is installed, your system automatically restart  
after 10 seconds.  
(10) After the system restart, please turn-on printer.  
B. Windows NT/2000  
(1) Double click “SRP-770II_V3.X.X.exe” file.  
(2) Click “Next” Button.  
(4) Select operating system type.  
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(5) Select “USB” interface (port) type.  
C. Windows XP/2003 Server  
(1) Double click “SRP-770II_V3.X.X.exe” file.  
(2) Click “Next” Button.  
(6) Please turn-off printer and turn-on printer.  
(3) Click “Install” Button.  
* If you can see this dialog, don’t worry comment in dialog.  
Printer and driver work well. Please click “Yes” button.  
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(4) Select operating system type.  
(7) If “Add new hardware wizard” for install “SAMSUNG SRP-770II” driver pops up,  
click “Next” button.  
(5) Select “USB” interface (port) type.  
(6) Please turn-off printer and turn-on printer.  
* If you can see this dialog, don’t worry comment in dialog.  
Printer and driver work well. Please click “Continue Anyway” button.  
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(8) Please click “Next” button until you can see “Finish” button.  
13.3 Uninstall Windows Driver  
(1) Click on the Start button, and then click on Settings > Control Panel.  
(2) Double click “Add/Remove Programs” icon.  
(3) Select “BIXOLON SAMSUNG SRP-770II POS Windows Driver 3.X.X”.  
(4) Click “Change/Remove” button.  
(5) Select printer to remove.  
*If you can see this dialog, don’t worry comment in dialog.  
Printer and driver work well. Please click “Continue Anyway” button.  
(9) Please click “Finish” button.  
(6) Click “Uninstall” Button.  
(7) Please reboot computer.  
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13.4 Printer Settings  
7) Customer Paper Size  
a) Add Customized Form: Create new customized form. Customer must type  
“Form Name, Width” and “Length. Width and Length in customized form  
must be the number in the range from Minimum to Maximum size.  
1) Measurement: Select measurement of “Top Margin. (Inch or millimeters)  
2) Top Margin: top margin value of paper  
b) Delete Customized Form: You can delete customized form but default form  
may not be deleted.  
3) Density: Select density of printing quality. (0 ~ 20)  
4) Media Type: Select paper media type. (“Black Mark” is under development)  
5) Orientation: Set printing direction.  
c) Exit Program: Exit utility program.  
6) Speed: Set printing speed. (2.5 ~ 3.0)  
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Specification ૻ  
Printing method  
Dot density  
Printing width  
Paper width  
Printing speed  
Receive Buffer Size  
Thermal line printing  
203 dpi (8 dot/mm)  
25.4 ~ 101.6 mm  
38.1 ~ 104 mm  
127 mm/sec  
32K Byte  
Note : Printing speed can be different, depending on the data transmission speed  
and combination of control commands.  
Input voltage  
Frequency  
100~240V AC  
50/60 Hz  
Supply voltage  
Output voltage  
DC 24V  
5 ~ 45 (Operating)  
-25 ~ 70 (Storage)  
30 ~ 80 % RH (Operating)  
10 ~ 90 % RH (Storage)  
; Except for paper  
10,000,000 lines  
Temperature  
Environmental  
conditions  
Humidity  
LIFE  
Mechanism Head  
Mechanism  
5×107 pulse (50km)  
20,000,000 lines  
MCBF  
This marking shown on the product or its literature, indicates that is should not  
be disposed with other household wastes at the end of its working life, To  
prevent possible harm to the environment or human health from uncontrolled  
waste disposal, please separate this from other types of wastes and recycle it  
responsibly to promote the sustainable reuse of material resources. Household users should  
contact either the retailer where they purchased this product, or their local government  
office, for details of where and how they can take this item for environmentally safe  
recycling. Business users should contact their supplier and check the terms and conditions  
of the purchase contract. This product should not be mixed with other commercial wastes  
for disposal.  
All specifications are subjected to change without notice.  
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