Rimage Printer CDPR11 User Guide

Rimage PrismPlus!TM  
User Guide  
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Corporate Headquarters:  
Rimage Corporation reserves the right to make  
improvements to the equipment and software  
described in this document at any time without any  
prior notice. Rimage Corporation reserves the right to  
revise this publication and to make changes from  
time to time in the content hereof without obligation of  
Rimage Corporation to notify any person or  
Rimage Corporation  
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Minneapolis, MN 55439  
USA  
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Service: +1 952 946 0004  
(International)  
organization of such revisions or changes.  
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were current at the time of publication, but may have  
moved or become inactive since. This document may  
contain links to sites on the Internet that are owned  
and operated by third parties. Rimage Corporation is  
not responsible for the content of any such third-party  
site.  
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European Headquarters:  
Rimage Europe GmbH  
Hans-Böckler-Straße 7  
63128 Dietzenbach, Germany  
Tel: +49-(0) 6074-8521-0  
Fax: +49-(0) 6074-8521-21  
©2005, Rimage Corporation  
DISC and DVD Recording Software  
Disclaimer  
Rimage™ is a trademark of the Rimage Corporation.  
PrismPlus!™ is a trademark of the Rimage  
Corporation. Dell® is registered trademark of Dell  
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All other trademarks and registered trademarks are  
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Rimage PrismPlus!  
Support information  
US, Asia/Pacific, Mexico/Latin America  
Europe  
Rimage Europe GmbH  
Hans-Böckler-Straße 7  
63128 Dietzenbach, Germany  
Rimage Corporation  
7725 Washington Avenue South  
Minneapolis, MN 55439  
USA  
Tel: +49-(0) 6074-8521-0  
FAX: +49-(0) 6074-8521-21  
Attn: Rimage Services  
Service:  
North America: 800-553-8312  
Asia/Pacific, Mexico/ Latin America: 952-946-0004  
FAX: 952-946-6956  
Select the appropriate Support link  
to learn more. If you cannot find a  
solution on our website, email  
Rimage Services, Europe at  
appropriate Product Family and then select your  
product. If you cannot find a solution on our website,  
email Rimage Services at [email protected].  
When you contact Rimage Services, please provide:  
Unit serial number and software version.  
Functional and technical description of the problem.  
Exact error message received.  
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Contents  
Contents  
Rimage PrismPlus!TM Limited 6 Month Warranty. ...............................................21  
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Rimage PrismPlus!  
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ii  
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Introduction  
Introduction  
This manual provides the information needed to set up, install, and operate the PrismPlus printer  
and to identify the parts.  
Operating system requirements  
The Rimage PrismPlus is compatible only with Windows 2000, Windows XP, and Windows 2003  
Server. It requires one USB port.  
Media requirements  
You must use discs that are coated with a surface designed for thermal printing. Silver lacquer  
discs without an additional thermal protective layer are not designed for thermal printing. The heat  
of the thermal printing process may damage the dye layer in a CD-R.  
The media in Rimage Media Kits™ is designed for optimum use in the PrismPlus. For information  
about Rimage Media Kits– convenient packages of discs and ribbons, all guaranteed by  
Rimage – contact Rimage at 800-445-8288.  
Ribbon requirements  
The PrismPlus requires ribbons designed specifically for use with the printer. The table below lists  
the type of ribbon to use with your printer.  
Ribbon Color  
Part Number  
Number of Discs Printed  
Black  
201737-006  
202082-002  
203217-001  
202506-001  
2100  
2100  
2100  
500  
Red  
Midnight Blue  
Multicolor  
Store the ribbons at -5°C (23°F) to 40°C (104°F) and at 30-80% relative humidity, non-  
condensing. Avoid direct sunlight.  
Label design requirements  
Properties  
Image Size  
Resolution  
Width  
300x300 DPI  
5.12” (1536 pixels)  
4.52” (1356 pixels)  
Height  
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Rimage PrismPlus!  
Identify the parts of the PrismPlus  
Front view  
Ribbon Guides  
Clamping Pins  
Drawer and  
Centering Pin  
Supply Roller  
Take-up Roller  
Control panel  
There are four LEDs and an Operator Button on the operator panel located on the front of the  
printer.  
Disc Not Present LED  
Active LED  
Power LED  
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Identify the parts of the PrismPlus  
Operator button  
This button opens and closes the printer tray. There is a yellow LED in the center of this button.  
LED indicators  
The LED conditions described below reflect conditions on a Standalone PrismPlus. PrismPlus  
printers that are mounted in automated equipment have different conditions. For conditions of  
automated printers, refer to the automated equipment user guides.  
Image  
Name  
Functionality  
The yellow LED located in the Operator button illuminates  
when an error occurs while printing.  
The Error LED and the Disc Not Present LED flash when  
Error  
the printer is in cleaning mode.  
The error LED illuminates and the Disc Not Present LED  
flashes at a slow rate when the ribbon is out.  
The yellow Disc Not Present LED illuminates when the tray  
is empty or when the disc is not properly clamped. When a  
disc is placed on the tray, the Disc Not Present LED turns  
off.  
In Multiple Copy mode, the Disc Not Present LED  
illuminates until the disc is removed from the pad.  
The Disc Not Present LED flashes a fault code when an  
error occurs. After the error is resolved, press the Operator  
button to turn off the LED.  
Disc Not  
Present  
The Disc Not Present LED flashes continuously at a slow  
rate when the ribbon is low (less than 100 prints remain).  
This applies only to monocolor ribbons and only if you have  
not changed or switched ribbons since loading the current  
ribbon.  
The Disc Not Present LED flashes at a slow rate while the  
error LED illuminates when the ribbon is out.  
The Disc Not Present LED and the Error LED flash when  
the printer is in cleaning mode.  
The yellow Active LED flashes when the printer is operating.  
Active  
Power  
The Active LED flashes continuously at a slow rate when  
the printer is in AutoPrinter mode.  
The green Power LED illuminates when the PrismPlus is  
powered on.  
The Power LED flashes when the system board requires  
reprogramming.  
The Power LED turns off when the printer detects a bad  
pixel element in the printhead. You can continue to print  
discs (the Power LED turns back on when a disc is placed  
on the tray); however small lines may occur in printing. This  
is an indication that the printhead will require replacement.  
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Rimage PrismPlus!  
Rear view  
4
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Operate the PrismPlus  
Operate the PrismPlus  
Setting up a standalone PrismPlus  
Use these procedures to step up a standalone PrismPlus printer.  
Connecting the cables  
1. Connect the parallel cable to the parallel cable connection at the back of the printer.  
2. Connect the other end of the parallel cable to a parallel port on the back of the PC.  
3. Connect the power cord to the printer.  
4. Plug the power cord into a suitable electrical outlet.  
Parallel Cable  
Power Cord  
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Rimage PrismPlus!  
Installing the software  
To install CD Designer, place the CD Designer disc in your PC disc tray and follow the prompts.  
Installing the printer driver  
You must install the driver for the PrismPlus before you can use the printer with any label editing  
software.  
This procedure describes how to install the printer driver for Windows 2000 and Windows XP.  
Before you begin  
If CD Designer is open, exit it.  
- Important! If the Windows Logo testing dialog box opens, select Continue Anyway.  
1. Navigate to the print area settings.  
In Windows 2000, navigate: Start > Settings > Printers. The Printers dialog box opens.  
In Windows XP, navigate: Start > Printers and Faxes. The Printers and Faxes dialog box  
opens.  
- Important! If you have an earlier version of the Rimage PrismPlus printer driver, delete it  
before continuing.  
2. Add the printer driver.  
a. Select Add Printer. The Add Printer Wizard dialog opens.  
b. Select Next.  
Note: If the computer is connected to a network, a Local or Network Printer dialog  
box opens.  
c. Select Local Printer.  
d. Clear the Automatically detect and install my Plug and Play printer checkbox.  
e. Select Next. The Select the Printer Port dialog displays.  
f. Select the Use the following port radio button.  
g. From the list of available ports, select the desired printer port.  
If the PrismPlus is being used as a standalone printer, select LPT1.  
If the PrismPlus is mounted on a Rimage Producer system, select USB.  
h. Select Next. The Select manufacturer and model dialog displays.  
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Operate the PrismPlus  
3. Select the printer driver file.  
a. Select Have Disk. The Install From Disk dialog opens.  
b. Select Browse.  
c. Navigate to the software CD included with your printer.  
d. On the software CD, navigate: Printer Drivers > Prism > win2k_xp.  
e. Select the ccd2kxp.inf file.  
f. Select Open.  
g. Select OK. Rimage Perfect Image Printer PF displays in the Printers box  
h. Select Next. If the PrismPlus printer driver was previously installed, the Add Printer  
Wizard asks whether you wish to keep the existing driver or replace it.  
i. To replace the existing driver, select Next. The Name Your Printer dialog box opens with  
the option to rename the printer.  
- Important: Do not change the printer name.  
4. Set up the printer.  
a. If the Rimage PrismPlus is to be used as the default printer, select Yes.  
b. Select Next. The printer sharing dialog box opens.  
c. Select Do not share this printer.  
d. Select Next. The Print Test Page dialog box opens.  
e. Select No.  
f. Select Next. The Add Printer Wizard displays the printer settings you have specified.  
g. Select Finish.  
5. When the Windows Logo testing dialog box opens, select Continue Anyway.  
6. Set the ribbon type and how to print.  
a. Right-click the Printer icon and select Properties. The Rimage Perfect Image Printer  
Properties dialog box opens.  
b. To display the default settings, select the Device Settings tab.  
c. Select the type of installed ribbon.  
Note: The Double Print feature allows you to print the same label twice on the disc.  
Different types and brands of media have different printing characteristics. If you  
would like the printed areas on your discs to have more density, enable Double Print.  
d. Select the Advanced tab.  
e. Choose how to print.  
If the PrismPlus is mounted in a Rimage Producer system select Print directly to  
the printer.  
If the PrismPlus is being used as a standalone printer, select Spool print  
documents so program finishes printing faster.  
7. Select OK. The Windows 2000/XP driver installation is complete.  
Note: To optimize your print settings, refer to the Selecting the printing preferences section  
on page 9.  
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Rimage PrismPlus!  
Powering on the printer  
1. To power on the printer press the power  
switch on the rear of the printer. The  
printer initializes.  
2. To power off the printer press the power  
switch again.  
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Operate the PrismPlus  
Loading the discs  
1. To open the printer tray, press the Operator button.  
2. Place one disc on the rubber pad between the two clamping pins and the centering pin.  
- Important! Place the disc with the recording side facing down. The recording side has a  
stacking ring close to the hub that you can feel with your fingers. If you insert a disc with  
the stacking ring facing up, you will damage the print head.  
Note: If the disc is resting on the clamping pins, the printer tray will not close.  
The print pad and plate vary between the standalone and the automated models. The  
automated models have a hole through the center of the plate; the standalone model  
does not. All models have a centering pin.  
3. To close the printer tray, press the Operator button.  
Centering Pin  
Clamping Pins  
Selecting the printing preferences  
Navigating to printing properties  
1. Navigate to the printers.  
In Windows 2000, navigate: Start > Settings > Printers. The Printers dialog box displays.  
In Windows XP, navigate: Start > Printers and Faxes. The Printers and Faxes dialog box  
displays.  
2. Right-click on Rimage Perfect Imager Printer PF and select Properties from the drop-down  
list. The Rimage Perfect Image Printer PF Properties dialog box displays.  
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Rimage PrismPlus!  
Setting ribbon type, media type, and print strobe  
2. Select the Device Settings tab.  
3. Select the type of Installed Ribbon.  
Note: Double Print is a feature that allows you to print the same label twice on the disc.  
Different types and brands of media have different printing characteristics. If you would like  
the printed areas on your discs to have more density, try enabling Double Print.  
4. Select the Media Type.  
5. Set the Master Print Strobe:  
To achieve the best print results for monocolor printing, set the Master Print Strobe to  
350 ms.  
To achieve the best print results for color printing, set the Master Print Strobe to 400 ms.  
To increase the printhead life, set the Master Print Strobe to the lowest setting that  
provides satisfactory printing.  
6. To Enable Color Sub-Strobes, select Enabled.  
Setting color options  
Printing in monocolor  
1. Install a monocolor ribbon in the printer.  
3. Select the Device Settings tab.  
4. Select the Installed Ribbon setting and select Monocolor.  
5. Select the Master Print Strobe setting and set the value from the table below.  
Media Surface  
Print strobe  
setting for black  
ribbon  
Print strobe  
setting for red  
ribbon  
Print strobe  
setting for blue  
ribbon  
DVD or Regular  
325-400  
350-400  
375-425  
375-425  
350-400  
350-400  
Thermal white  
overcoat  
6. Select the Detect Media Change option.  
If you are using a Rimage autoloader, select No.  
If you are making multiple copies on a standalone PrismPlus, select Yes.  
Note: When the Detect Media Change option is enabled, you must press the  
Operator button after you remove the printed disc and place a new disc on the tray.  
7. Disable the Perfect Print option. This option is only used for the Rimage AutoPrinter.  
8. Select the Media Type.  
9. To save the changes, select OK.  
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Operate the PrismPlus  
Printing in color  
1. Install a multicolor ribbon in the printer.  
3. Select the Device Settings tab.  
4. Select the Installed Ribbon setting.  
5. Select Color, Three Panel CMY from the drop-down list.  
Note: The Double Print selection is disabled when a color ribbon is selected because  
double print is not available during the color printing process.  
6. Select the Media Type.  
7. Select the Print Strobe setting and set the value from the table below.  
Media Surface  
Print strobe setting for  
multicolor ribbon  
DVD or Regular  
375-425  
375-425  
Thermal white overcoat  
Note: This may require multiple test printings on discs to fine-tune the color hue. Set  
Enable Color Sub-Strobes to Enabled to lower an individual color’s print strobe. For  
example, this setting can be used to lower the Yellow Print Strobe setting when trying to  
eliminate a halo effect on a printed disc.  
8. Select the Detect Media Change option:  
If you are using a Rimage Producer system, select No.  
If you are making multiple copies on a standalone printer, select Yes.  
Note: When the Detect Media Change option is enabled, you must press the  
Operator button after you remove the printed disc and place a new disc on the tray.  
9. Disable Perfect Print option. This option is only used for the Rimage AutoPrinter.  
10. To make changes that affect color intensity, color balance, or pattern settings, select  
Halftone Setup Properties.  
11. To save the changes, select OK.  
Setting the print quality  
1. Navigate to the printers.  
In Windows 2000, navigate: Start > Settings > Printers. The Printers dialog box displays.  
In Windows XP, navigate: Start > Printers and Faxes. The Printers and Faxes dialog box  
displays.  
2. Right-click on Rimage Perfect Imager Printer PF and select Printing Preferences from the  
drop-down list. The Rimage Perfect Image Printer PF Printing Preferences dialog box opens.  
3. Select Advanced. The Rimage Perfect Image Printer PF Advanced Options dialog box  
opens.  
4. Select the desired resolution.  
5. Select OK. The Rimage Perfect Image Printer PF Advanced Options dialog box closes.  
6. Select OK. The Rimage Perfect Image Printer PF Printing Preferences dialog box closes.  
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Rimage PrismPlus!  
Centering the image on the disc  
There are two ways to center the label. If the printer has a microparallel cable connection, and  
you have the Rimage serial cable, you can program the offsets. If you do not have the serial  
cable, you can adjust the print position by changing the top and bottom margins.  
1. In the CD Designer application, select Page Setup.  
2. Select the Margins tab.  
3. Change the left and top margins. Increase the top margin to bring the printed label  
downward. Increase the left margin to move the label toward the right.  
4. Select OK to save the changes to the label.  
5. Print another label to verify the proper print position.  
Printing discs with serialized labels  
When printing multiple discs with serialized labels, the Detect Media Change option in the Printer  
Driver Properties must be enabled manually. This is required for standalone printing.  
Note: If the printer is being used with a Rimage Producer system, this option must be  
disabled.  
2. Select the Device Settings tab.  
3. Set the Detect Media Change option:  
If the PrismPlus is a standalone printer, set to Yes.  
If the PrismPlus is attached to an autoloader, set to No.  
4. Select OK.  
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Maintain the PrismPlus  
Maintain the PrismPlus  
General cleaning  
Cleaning the exterior  
Wipe the exterior of the printer with a lint free cloth.  
Cleaning the printhead  
Clean the printhead at every ribbon change, or more often if streaks start appearing or the ribbon  
has torn.  
This procedure requires the PrismPlus cleaning kit (PN 210555-001). This kit includes the  
necessary cleaning pads and solution. Contact your local Value Added Reseller for the cleaning  
kit.  
1. Prepare the PrismPlus.  
a. Power down the PrismPlus.  
b. Remove the top cover.  
c. Remove the ribbon. Refer to Changing the print ribbon on page 15.  
d. While pressing the Operator button, power on the PrismPlus.  
e. When the Disc Not Present LED flashes, release the Operator button.  
2. Prepare the cleaning pad.  
a. Remove the adhesive backing from the cleaning pad.  
b. Adhere the cleaning pad to a disc.  
3. Clean the printhead.  
a. Place the cleaning pad with attached  
disc on the tray.  
over the sensor  
Press pad down  
b. Press the pad down over the sensor.  
Cleaning pad with  
attached disc  
c. Place 5 drops of cleaning solution on  
Front Ribbon Guides  
the cleaning pad.  
Cleaning Pad  
Cleaning Solution  
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Rimage PrismPlus!  
d. To close the tray and start the cleaning cycle, press the Operator button. When the  
cleaning cycle is complete, the tray opens.  
e. If necessary, repeat step d.  
f. Remove the cleaning pad with attached disc.  
g. Using a cotton swab soaked in the cleaning solution, clean the front two ribbon guides.  
4. Prepare the PrismPlus for use.  
a. Power off the PrismPlus.  
b. Reinstall the ribbon.  
c. Replace the top cover.  
Note: If the printing pad on the tray becomes wet, allow the printing pad to completely dry  
before using the PrismPlus.  
d. Power on the PrismPlus.  
Cleaning the printhead – alternate method  
If a cleaning pad is not available, use the following cleaning procedure.  
1. Prepare the PrismPlus.  
a. Power on the PrismPlus.  
b. To open the printer tray, press the Operator button.  
c. Power down the PrismPlus.  
d. Remove the top cover.  
e. Remove the ribbon. Refer to Changing the print ribbon on page 15.  
2. Clean the printhead.  
- Important! Do not remove the printhead.  
a. Lightly soak a cotton swab in isopropyl alcohol.  
b. Insert the cotton swab in the drawer opening and lift the swab upward as you run the  
swab against the printhead elements.  
3. After the alcohol on the printhead dries, prepare the PrismPlus for use.  
a. Replace the ribbon.  
b. Replace the top cover.  
c. Power on the PrismPlus.  
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Maintain the PrismPlus  
Replace consumables  
Changing the print ribbon  
#Tip: If ribbons are stored in an environment much different from that of the printer, allow  
plenty of time for them to become acclimated to the new environment. Allow more time for  
greater temperature and/or humidity differences.  
Store the ribbons at -5°C (23°F) to 40°C (104°F) and at 30-80% relative humidity, non-  
condensing. Avoid direct sunlight.  
Note: If you are replacing the ribbon, now is a good time to clean the printhead. Refer to  
1. Access the ribbon area.  
a. Power on the PrismPlus.  
b. Remove the top cover of the printer.  
c. To remove the take-up roller, pull up  
on it so the end with the gear comes up  
first, and lift the take-up roller out of the  
printer.  
d. To remove the supply roller, lift it up.  
2. Load the print ribbon.  
a. Slide the print ribbon onto the supply  
roller.  
b. Align the two notches of the cardboard  
core to the metal pins on the supply  
roller.  
c. Peel the ribbon leader from the supply  
ribbon.  
d. Slide the ribbon leader under the  
ribbon guide.  
e. Tape the ribbon leader to the back of  
the printer tray as shown.  
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Rimage PrismPlus!  
f. Install the supply roller as shown.  
Leave some slack in the ribbon leader.  
g. Press the operator button until the  
printer tray comes out. The ribbon is  
threaded to the front of the PrismPlus.  
h. Remove the tape from the printer tray.  
i. Remove the adhesive strip from the  
ribbon leader.  
3. Load the take-up roller.  
a. Place the new empty cardboard core  
on the take-up roller. It is notched to fit  
only one way.  
b. Place the take-up roller on top of the  
ribbon leader as shown. The gear must  
be on the correct side.  
c. Pull the ribbon leader up over the  
cardboard core and attach the adhesive  
strip to the cardboard core so that the  
edges on the ribbon leader are aligned  
to the edges of the cardboard core. The  
arrow illustrates the wrap direction.  
d. Roll the ribbon leader so that it is  
wrapped only once around the roller.  
- Important! Do not roll past the  
marking on the leader that states  
STOP - Wind Leader Onto Take-  
up Core Stopping here.  
e. Install the cardboard take-up roller in  
the printer as shown. The ribbon  
should be tight and there should be no  
creases in the ribbon.  
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Maintain the PrismPlus  
f. Install the take-up roller in the PrismPlus and press down firmly until the take-up roller  
snaps into place.  
- Important! Do not roll the STOP - Wind Leader Onto Take-up Core Stopping here  
marking on the Ribbon Leader onto the take-up roller. The marking should not be past  
the point shown in the picture on page 16. If the marking is on the roller, pull the take-up  
roller out and roll back the ribbon. To take up the slack, roll the supply roller back.  
4. To close the tray, press the operator button.  
Note: During the ribbon validation process, the ribbon cycles past the ribbon leader. After  
the ribbon validation process, ensure that the ribbon is tight.  
5. Install the top cover. The PrismPlus is ready for use.  
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Rimage PrismPlus!  
Learn more  
PrismPlus printer specifications  
Item  
Description  
Printing Speed  
0.65 inches/second @ 300 x 300 dpi, typical  
0.45 inches/second @ 300 x 600 dpi, typical  
Printing Direction  
Printing Modes  
Images are printed from a top to bottom orientation as the media is  
moving out of the machine.  
Single-pass (standard) and double-pass (monocolor ribbon only) for  
improved print quality on some media types.  
Print Quality  
300x300 or 300x600 dpi (11.8 dots per mm)  
120mm CD and DVD media with thermal protective layers  
Black, Red, and Blue monocolor ribbons  
3-color (CYM) panel ribbon  
Media Types  
Standard Ribbon Color  
Multi-Color Ribbon  
Ribbon Capacity  
Monochrome black = 2100 discs  
Monochrome red = 2100 discs  
Monochrome blue = 2100 discs  
3-color panel = 500 discs  
Physical Properties  
6.0" H x 8.5" W x 14.0" D  
(15.24 cm x 21.59 cm x 35.56 cm)  
18 pounds (8.2 kg)  
Interface  
Power  
USB 1.0, Centronics Parallel, Serial (USB supported with Windows  
2000 & XP)  
100-240 VAC, 50-60 Hz, 1.10–0.55 Amps auto ranging  
Operating Temperature 60° F to 90° F (15.5° C to 35° C)  
Relative Humidity  
30% to 80% non-condensing  
System Requirements  
Pentium or Greater with min 64MB RAM  
Windows XP requires 128 MB  
Technical support and product updates  
Support for the PrismPlus is available through your authorized reseller.  
- Important! Register your PrismPlus online or complete and return the registration card so  
Rimage can notify you of upgrades as they become available.  
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Safety information  
This manual and the indications on the product allow proper and safe operation. The indication  
marks below help protect you and other persons from injury, and equipment from damage.  
nWarning! According to ANSI (American National Standards Institute) standards, a warning is  
used to indicate situations that could result in bodily injury to personnel operating or  
maintaining the equipment.  
p Caution: Indicates that failure to observe this guideline could result in loss or damage to the  
equipment, product, software, or data.  
Safety precautions  
nWarning! Do not disassemble or use tools on the printer. All service procedures should be  
performed by an authorized field technician, or sent in for repair. Do not service the printer  
with the power cord plugged into the AC outlet.  
nWarning! This printer has a voltage slide switch on the back of the unit. Before you use the  
printer, check that the switch is set to the correct voltage. Do not use voltage other than  
110VAC or 220VAC. This could result in a fire and an electric shock.  
p Caution! All equipment with AC line voltage, or low DC voltages, such as switches, power  
supplies, fuses, fans, non-stepper motors, must be replaced with Rimage–approved  
components to maintain the safety approval issued by UL.  
p Caution! Do not reach inside the printer unless absolutely necessary. There may be sharp  
edges on some metal parts.  
p Caution! Do not use the printer if it is overheating or an abnormal smell is detected. This may  
result in a fire and an electric shock. In case of heating or abnormal smell, immediately  
disconnect the cable from the outlet. Contact your dealer for repairs.  
p Caution! Do not place or store the printer in a location where children may reach it. Severe  
injuries and equipment damage may occur if the printer is turned over or falls down.  
p Caution! Allow sufficient free space for opening the printer tray. Do not touch the printer tray  
while it is moving.  
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Rimage PrismPlus!  
Safety testing  
Product name: PrismPlus Printer  
Model: cdprs  
Notice for USA  
Tested to Comply with FCC Standards FOR HOME OR OFFICE USE.  
NOTE: This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
This product complies with UL 60950 3rd Edition.  
Notice for Canada  
Canadian Department of Communications (DOC) Statement  
This digital apparatus does not exceed the Class B limits for radio noise for digital  
apparatus specified in the Radio Interference Regulations of the Canadian Department of  
Communications.  
C
Product Safety Statement  
This product is in compliance with CSA C22.2 No.60950.  
Notice for Europe  
This product is in conformity with the EMC Directive (89/336/EEC) and the Low-Voltage  
Directive (73/23/EEC) through compliance with the following European standards:  
EN 60950, EN 55022, EN 55024, EN 61000-3-2, EN 61000-3-3. The CE mark has been  
affixed in accordance with the CE Marking Directive 93/68/EEC.  
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Rimage PrismPlus!TM Limited 6 Month Warranty.  
Rimage warrants, to the original end user only, most parts of the PrismPlus!TM DISC Printer for 6 months,  
according to the following terms:  
Rimage will replace or repair, at Rimage's discretion, any non-consumable parts found defective within  
the Warranty period.  
Valid from the date Rimage ships the product to you.  
Factory depot repair:  
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To Rimage’s location in Minnesota from a location within the US or Canada with a typical response  
of 15 business days.  
To Rimage’s location in Germany from a location in Europe with a typical response of 15 business  
days.  
To Rimage Minnesota from a location that is not in the US or Canada with a typical response of up  
to 25 business days.  
Advanced Replacement or faster response Maintenance Contracts are available for an additional fee.  
Rimage will pay ground service freight charges for components shipped to you.  
The use of non-Rimage certified parts may void this warranty.  
This Warranty does not include the following:  
Work done at the customer's location, or customer's loss of data.  
Shipment costs of equipment or components returned to the Rimage factory.  
Software and/or firmware enhancements released after purchase of the product  
Equipment malfunctions as a result of repairs made by technicians who are not authorized or certified  
by Rimage.  
Equipment or parts that were tampered with, misused, neglected, or that were modified in any respect  
without the written consent of Rimage.  
Equipment or parts that have been damaged due to shipping or accidents, or damaged by lightning,  
storms, water, or power surges.  
Printer consumables including the print head and ribbon.  
You may not assign this Warranty without Rimage's written consent. Rimage is the intended beneficiary of  
this Warranty; if there is any inconsistency between this Warranty and any other agreement included with or  
relating to Rimage products, this Warranty shall govern. If any term of this Warranty is illegal or  
unenforceable, the legality and enforceability of the remaining provisions are not affected or impaired. This  
Warranty is to be interpreted under the laws of the State of Minnesota, without giving effect to conflict of law  
rules.  
Rimage must receive written notice of any claimed failure to perform or defect within five (5) days after such  
failure or defect is first observed. For warranty service, call Rimage at (952) 946-0004. The limited warranty  
set forth above is Rimage’s only warranty in connection with the Perfect Image printer. All other warranties,  
whether written or oral, express or implied, contractual or statutory, including but not limited to any  
warranties of merchantability or fitness for any particular purpose are specifically excluded and disclaimed.  
In no event shall Rimage’s liability under this warranty exceed the obligation to repair or replace a covered  
product, and, without limiting the foregoing, Rimage’s liability under this warranty shall not exceed the cost of  
the covered product.  
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