Regal Ware Water Dispenser W15120 User Guide

HEALTHY  
WATER SYSTEM  
Model No. W15120  
Use & Care Guide  
WARNING: TO PREVENT PERSONAL INJURY OR  
PROPERTY DAMAGE, READ AND FOLLOW THE INSTRUCTIONS  
AND WARNINGS IN THIS USE AND CARE GUIDE.  
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Table of Contents  
Important Safeguards................................................... 1  
Specifications.................................................................2  
Prepare Your AquaVié Healthy Water System  
Clean the Water Bottle........................................... 3  
Sanitize the Water Bottle........................................ 3  
Prepare the Mineral Dispenser ............................ 3-4  
Instructions For Making AquaVié Water ................... 4-6  
Cleaning Instructions  
Boiling Chamber................................................. 6-7  
Water Bottle........................................................... 7  
Outside Surfaces .................................................... 7  
Mineral Dispenser .................................................. 7  
Troubleshooting Guide.............................................. 7-9  
Warranty and Customer Service Information ................ 9  
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IMPORTANT SAFEGUARDS  
Use electricity safely and wisely. Observe safety precautions when using  
your AquaVié Healthy Water System, including the following:  
• Read all instructions before using.  
• Do not run the AquaVié unit without water in the boiling chamber.  
Permanent damage to the boiling chamber could occur.  
• Make sure the cap is removed on the water bottle and that the water  
bottle is properly placed on the base of the AquaVié unit chassis  
before starting the AquaVié Healthy Water System.  
• Do not remove the water bottle or the boiling chamber while the  
AquaVié Healthy Water System is running.  
• No part of the AquaVié unit should be moved while the AquaVié  
Healthy Water System is in operation.  
• Always allow the boiling chamber to cool before removing it from the  
AquaVié unit.  
• Do not let the cord touch hot surfaces or hang over the edge of a  
counter or table.  
• Do not use the AquaVié Healthy Water System if it or its cord is  
damaged or not working properly. Return the unit to Regal Ware, Inc.  
for examination and/or repair.  
• Avoid using extension cords.  
• Your AquaVié Healthy Water System, its boiling chamber, cord and  
plug should not be immersed in any liquids, placed near a hot gas or  
electric burner or in a heated oven.  
• The AquaVié Healthy Water System is not intended for and should  
not be used by children or infirm persons without supervision.  
Children should be supervised during operation of the AquaVié  
Healthy Water System to ensure proper safety.  
• Do not use the AquaVié Healthy Water System outdoors.  
• Use your AquaVié Healthy Water System only for the uses described  
in these instructions.  
SAVE THESE INSTRUCTIONS  
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Keep your AquaVié Healthy Water System unit clean and replace the mineral  
dispenser as recommended for ultimate performance. Do not attempt to  
repair the AquaVié unit yourself. If servicing should become necessary,  
please contact Regal Ware, Inc. at 866-365-5339.  
SPECIFICATIONS  
The AquaVié system is designed and intended for household use only.  
The AquaVié Healthy Water System conforms to the WQA S-400 standard  
for the stated performance claims. The system water production rate is 1 gallon  
per 4 hours and has the product water storage capacity of 1 gallon.  
Model: AVHWS W15120. Maximum Production rate: 5.5 U.S. gallons per day  
Model  
Volts=V Hertz=Hz Watts=W  
AMPS  
Cycle  
Time  
(hours)  
Operation  
Temperature  
o
o
W15120  
120 V  
60 Hz  
750 W  
6 AMPS  
4.25  
40 F-110 F  
o
o
(5 C - 45 C)  
Electric Cord Statement  
CAUTION: Your AquaVié Healthy Water System unit has a short cord as  
a safety precaution to prevent injury or property damage resulting from  
pulling, tripping or becoming entangled with the cord. Do not allow children  
to be near this AquaVié unit without close adult supervision. If you must  
use an extension cord with this unit, the cord must be arranged so that  
it will not drape or hang over the edge of a countertop or tabletop where  
it can be pulled on by children or tripped over. To prevent electric shock,  
injury or fire, the electrical rating of the extension cord you use must be  
the same as or more than wattage of the AquaVié unit (wattage is indicated  
on the bottom of the unit). Plug the AquaVié unit into rated voltage AC  
grounded electric outlet ONLY (rated voltage found on bottom of unit).  
The cord has a three-prong plug which mates with a standard three-prong  
grounded wall outlet. Do not cut or remove the third prong from the  
plug. If an adapter is used, be sure adapter wire and wall outlet are grounded.  
If there is any doubt as to whether the outlet is properly grounded, check  
with a licensed electrician. Unplug the AquaVié Healthy Water System unit  
when not in use.  
CAUTION: To prevent personal injury or electric shock, do not immerse  
the AquaVié Healthy Water System unit, boiling chamber, its cord, or  
plug in water or any other liquid.  
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Boiling  
Chamber  
Cap  
Water Bottle  
Cap  
Baffle  
Cooling  
Vents  
Mineral  
Dispenser  
Flat  
Gasket  
Dispensing  
Valve  
Cord  
O-Ring  
Securing  
Nut  
Boiling Chamber  
Water Bottle  
AquaVié Chassis  
HOW TO PREPARE YOUR  
AquaVié HEALTHY WATER SYSTEM UNIT  
Before using your AquaVié Healthy Water System unit for the first  
time, please follow the steps below.  
CLEAN THE WATER BOTTLE  
First, make sure the dispensing valve is installed and tightened onto the water  
3
bottle. Then fill the water bottle about 4 full with water. Add one or two  
drops of dish detergent to the water. Do not install the mineral dispenser  
at this time. Seal the bottle’s top opening with the cap supplied. Shake the  
bottle vigorously and then drain. Rinse the bottle thoroughly to remove all of  
the detergent.  
NOTE: Do not allow the soap/water mixture to remain in the water bottle for  
long periods of time. Do not use the water bottle to store liquids other than  
distilled water. Liquids other than distilled water may transfer a taste or odor  
to the water bottle.  
TO SANITIZE WATER BOTTLE  
Add 43 ounces (150 ml) of 3% hydrogen peroxide solution (H O ) to the  
4
2
2
water bottle. Fill the bottle with hot (160˚F/71˚C) distilled or tap water.  
Do not install the mineral dispenser at this time. Cap the water bottle  
and shake the vigorously. Let stand for twenty minutes then drain thoroughly.  
Rinse with room temperature distilled or tap water, then drain. Water bottle  
may be used immediately or allowed to air dry.  
PREPARE THE MINERAL DISPENSER  
To prepare the mineral dispenser, rinse it under cold running tap water for 30  
seconds. Drain excess water from dispenser. Place the mineral dispenser into  
the water bottle. The same cleaning process should be used whenever a new  
replacement mineral dispenser is installed. The rinsing process will help remove  
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any carbon dust that formed as a result of shipping. It will also remove any  
air bubbles present in the carbon. Failure to complete this step may result in  
water not flowing through the mineral dispenser. If carbon dust appears in  
your reservoir after your first cycle, discard (water is safe to use for plant watering).  
Your AquaVié Healthy Water System unit is now ready for use.  
NOTE: For healthier, great tasting water, replace your mineral dispenser  
after producing 20 gallons of AquaVié water —about once a month for  
the average family.  
INSTRUCTIONS FOR PRODUCING AquaVié WATER  
1. Place your AquaVié unit on a dry, level surface in a well ventilated  
area.Plug the cord into a properly grounded rated voltage AC electrical  
outlet ONLY.  
NOTE:Be sure to place the AquaVié unit in a location that provides adequate  
ventilation during operation, with at least 4 inches (10 cm) of clearance to the  
sides and back, and 3 inches (8 cm) to the top of the unit. Do not operate the  
AquaVié unit in an enclosed area such as a cupboard or cabinet. The unit must  
be operated in air temperatures of 40˚F-110˚F (5˚C-45˚C).  
2. Remove the boiling chamber from the unit by grasping its handle and  
pulling it straight out of the AquaVié chassis. Do not lift up when  
pulling the boiling chamber out of the chassis.  
CAUTION: To prevent personal injury, burn and/or scald injury, do not  
remove the boiling chamber until it has cooled completely.  
3. Remove the boiling chamber’s cap by turning it counterclockwise.  
Note the four tabs at the base of the boiling chamber’s fill opening.  
4. Fill the boiling chamber with cold  
tap water to the bottom of the four  
Tabs  
tabs which equals 1 gallon (4 liters).  
Do not overfill the boiling chamber.  
Over-filling the boiling chamber  
may result in leakage, electrical  
failure, electrical hazard, or  
Boiling  
Chamber C  
ap  
Baffle  
Water  
Fill  
Level  
damage to the AquaVié unit.  
5. Replace the boiling chamber’s cap  
by turning it clockwise.  
Start  
Button  
6. Make sure the baffle is in place and  
its securing nut is tightened. To do  
this, insert the long end of the  
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baffle, flat side down into the spout and  
secure with the nut. The hole on the flat  
side of the baffle should be facing down.  
It is important that you tighten the  
O-Ring  
Flat  
Gasket  
Flat edge  
of baffle  
Baffle  
securing nut, with baffle properly in  
place, onto the boiling chamber before  
each use. Failure to properly secure the  
baffle and nut may result in leakage or  
Securing  
Nut  
Spout  
early shut off of the AquaVié unit.  
7. Wipe off any water on the outside and  
bottom of the boiling chamber and around  
the electrical connection.  
8. Slide the boiling chamber into the chassis  
and press firmly to ensure that it is properly  
placed. It is important that the boiling  
chamber be pressed firmly into the chassis. It  
is recommended that you place one hand on  
the back of the chassis and push the boiling  
chamber into the chassis with the other  
hand. To ensure that a tight electrical  
connection is made, also press on the base  
of the boiling chamber near the start  
button.  
Start  
Button  
CAUTION: To prevent personal injury or  
property damage the boiling chamber must  
be fully engaged prior to start-up.  
Mineral  
Dispenser  
9. Press the “start” button at the base of the  
boiling chamber.  
NOTE: The button will glow when the boiling  
chamber is heating; however, the light will go  
out, and the boiling chamber will stop heating  
if electrical power to the boiling chamber is  
interrupted or stopped. If this occurs, press the  
start button again to restart the cycle.  
Dispensing  
Valve  
10. The cooling fan will not start immediately.  
A delayed fan startup feature has been included  
in your AquaVié system. The fan will start once  
the boiling chamber has reached a pre-determined  
temperature, approximately 30-40 minutes after  
starting the cycle.  
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11. Place a prepared mineral dispenser (see page 3) into the opening at the  
top of the water bottle. Do not install cap onto water bottle.  
The bottle must be left uncapped to allow water to enter it from the  
AquaVié unit.  
12. Make sure that the dispensing valve is securely tightened onto the  
water bottle.  
13. The base of the AquaVié chassis has raised edges to assist in  
positioning the water bottle properly. Place the water bottle on the  
base of the chassis.  
NOTE: Do not remove the water bottle while the AquaVié unit is running.  
14. When the AquaVié Healthy Water System cycle is complete (about 4 to  
41 hours), the AquaVié unit will shut off automatically and the “start”  
2
light will go out. The fan will continue to operate for several minutes.  
Let the unit cool completely before removing the boiling  
chamber from the chassis.  
15. Unplug cord from wall outlet when not in use.  
NOTE: Approximately 8 ounces (240 ml) of water will remain in the boiling  
chamber at the end of the AquaVié Healthy Water System cycle. This feature  
reduces scale deposits in the boiling chamber.  
CAUTION: To prevent personal injury, burn and/or scald injury, do  
not remove the boiling chamber while the start button is illuminated  
or at any time when the boiling chamber is hot. Always unplug the  
AquaVié unit from the wall outlet and allow the boiling chamber to  
cool completely before removing it from the unit.  
NOTE: The water bottle has been designed to hold one gallon (4 liters)  
of water and to provide enough space so that the mineral dispenser does  
not remain in contact with AquaVié system water. Therefore, the water  
bottle will not fill completely.  
Once the AquaVié system cycle is complete, the water bottle may be  
placed in the refrigerator and used to dispense the distilled water. The  
filter may be left in the water bottle or removed and stored until the next  
time the AquaVié system cycle is run. Secure the cap onto the water  
bottle to avoid spilling. The cap must be opened slightly before dispensing  
water. It is recommended that the water bottle NOT be placed in a freezer  
as the handle may become brittle and crack.  
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CLEANING INSTRUCTIONS  
CAUTION: To prevent personal injury or electric shock, do not immerse  
the AquaVié Healthy Water System unit, its boiling chamber, cord or  
plug in water or other liquid.  
Do not use alkaline cleaning agents when cleaning. Use a soft cloth  
and mild detergent.  
BOILING CHAMBER  
Rinse the boiling chamber after every AquaVié Healthy Water System  
cycle is completed. IMPORTANT: Allow the unit to cool completely  
before removing and rinsing the boiling chamber. Remove the baffle  
by unscrewing its securing nut. Inspect the baffle for scale deposits. Any scale  
can be loosened and removed by bending and rolling the baffle. Half fill the  
boiling chamber with tap water, agitate and discard the water. The water may  
be drained through the spout. Securely reinstall the baffle and securing nut.  
It is important to wipe off all water deposits inside the AquaVié chassis,  
on the base of the chassis and also all water deposits on the outside bottom  
of the boiling chamber between each Water System cycle. If this is not  
done, corrosion of the unit or electrical hazard may occur or it may cause the  
AquaVié unit to shut off early, before producing a full gallon of water.  
Heavy scale deposits should be removed from the boiling chamber whenever  
they exceed 1 16 of an inch (.16 cm). Add enough plain white distilled vinegar  
to the boiling chamber so that the scale deposits are covered. Allow the vinegar  
to stand for at least twenty minutes and then discard. Rinse the boiling chamber.  
Repeat this process if necessary. Do not heat vinegar in boiling chamber.  
A descaler or coffeemaker or kettle cleaner may also be used to clean the  
boiling chamber.  
WATER BOTTLE  
Sanitize Water Bottle: It is recommended that this be done whenever an  
undesirable taste is detected in your AquaVié water. See page 3 under Prepare  
Your AquaVié Healthy Water System Unit for instructions on sanitizing  
the water bottle.  
OUTSIDE SURFACES  
Use a common household glass or appliance cleaner or a damp soft cloth to  
clean the AquaVié unit’s outside surfaces. Do not use abrasive or solvent based  
cleaners.  
Do not spray cleaning products directly onto the AquaVié unit.  
The unit’s cooling system vents (see diagram on page 3) should be vacuumed  
occasionally or cleaned with a soft brush to remove dust and debris. Failure  
to do so may cause the unit to overheat, shut off early, or emit a foul odor.  
MINERAL DISPENSER  
Your AquaVié unit comes with a disposable mineral dispenser cup. For healthier,  
great tasting water, replace your mineral dispenser after producing 20 gallons  
of AquaVié water—about once a month for the average family. See page 3.  
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TROUBLESHOOTING GUIDE  
Problem  
Possible Cause  
Solution  
Start button does  
not light up.  
Unit is not plugged in.  
Plug the unit into a rated  
voltage outlet.  
Boiling chamber is not fully  
inserted.  
Make sure the boiling  
chamber is placed properly.  
See #8 on page 5  
Start button lights  
but fan does  
not start.  
The fan’s delayed start  
system has not yet  
activated the fan.  
Wait at least 30 minutes for  
the fan to start.  
AquaVié unit  
Unit is not plugged in.  
Plug the unit into a rated  
outlet.  
does not operate.  
Outlet is defective or fuse  
or circuit breaker has  
tripped.  
Check fuses or circuit  
breakers or call a licensed.  
electrician.  
Electrical power has been  
interrupted.  
Press start button to restart.  
See #9 on page 5.  
Steam appears near  
The baffle is missing or  
Properly install the baffle.  
See #6 on page 4.  
the top of the boiling improperly installed.  
chamber.  
Boiling chamber cap is  
missing or loose.  
Securely install the boiling  
chamber cap.  
Water leaking from  
top of unit.  
The cap is on the water  
bottle.  
Remove the cap from the  
water bottle during AquaVié  
Healthy Water System cycle.  
The unit shuts  
off before the cycle  
is complete.  
Loose baffle, missing  
baffle or baffle is not  
secured properly in the  
spout of the boiling  
chamber.  
The screwed fitting can  
become loose during cycles.  
Assure that this fitting is  
tightened before each use.  
The baffle must be installed  
with the flat side down (this  
means that the hole is down)  
and the narrow end inserted  
into the spout of the boiling  
chamber. See page 5.  
The unit is not in a well  
ventilated area.  
AquaVié system must be  
operated in a well ventilated  
area for proper heat dissipation.  
Machine is equipped with  
resetable fuse. If the machine  
shuts off due to poor  
ventilation, allow unit to cool  
and reset. Start the machine  
by reinserting the boiling  
chamber and pushing the  
start button. See page 5.  
There is excess scale  
build-up in the boiling  
chamber.  
Clean the boiling chamber.  
See page 7.  
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TROUBLESHOOTING GUIDE  
Problem  
Possible Cause  
Solution  
AquaVié water  
The mineral dispenser  
Replace the mineral dispenser.  
See page 3.  
has an unusual taste. is contaminated.  
The water bottle is in  
need of cleaning.  
Clean the water bottle.  
See page 3.  
The boiling chamber  
has been over-filled.  
Do not overfill the boiling  
chamber. Fill to bottom of  
the four tabs at the base of  
the boiling chamber’s fill  
opening. See #4 on page 4.  
AquaVié unit  
is leaking.  
The boiling chamber is not  
properly installed.  
Push the boiling chamber into  
the AquaVié chassis so that  
both the boiling chamber and  
the electrical connection are  
tightly joined. See page 5.  
The o-ring is damaged or  
missing from the baffle.  
If damaged, replace o-ring.  
Make sure the o-ring is  
properly placed on the baffle,  
fitting in the circular groove.  
See page 5.  
The flat gasket between  
the boiling chamber  
spout and baffle is  
Replace gasket.  
missing or damaged.  
For all warranty, parts and service needs call 866-365-5339.  
R E G A L WA R E , I N C . , 1 6 7 5 R E I G L E D R I V E , K E WA S K U M , W I 5 3 0 4 0  
L20038WT  
Printed in USA ©2005 Regal Ware, Inc.  
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