Radio Shack Wireless Office Headset 43 3906 User Guide

900MHz Hands-free Phone  
with Caller ID/Call Waiting  
43-3906  
Lapel Clip — lets you securely anchor the  
headset’s cord to your clothing to prevent the  
headset cord from pulling on the headset, and  
to keep the cord out of the way.  
10-Number Memory Dialing — lets you  
store up to 10 numbers in memory for easy  
dialing.  
30-Record CID Capacity — stores up to 30  
call records in Caller ID.  
Ample Talk and Standby Time — the  
supplied battery (when fully charged)  
provides about 7 hours of talk time or 14 days  
of standby time.  
Auto Talk — lets you set the phone to  
answer a call by simply lifting the handset  
from the base.  
IMPORTANT  
!
!
If an icon appears at the end of a paragraph, go to the box on that page  
with the corresponding icon for pertinent information.  
— Important !— Caution Ó — Hint Ô — Note  
o— Warning  
!
OWNER’S MANUAL  
Please read before using this equipment.  
© 2003 RadioShack Corporation.  
All Rights Reserved.  
RadioShack and RadioShack.com are trademarks  
used by RadioShack Corporation.  
ENERGYSTAR and the ENERGYSTAR certification  
mark are registered US marks  
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must provide the phone’s FCC  
registration number and REN to your  
phone company. These numbers are  
on the base unit.  
CONTENTS  
(Continued)  
Selecting the  
Channel ............... 23  
Adjusting the  
Headset’s  
Volume ................ 23  
Using Redial ........ 23  
Using Flash ......... 24  
Muting the  
Ringer .................. 24  
Using Tone Services  
on a Pulse Line ... 24  
Paging ................. 25  
Memory Dialing ... 25  
Speed Dialing ...... 32  
Caller ID Operation . 33  
Important Caller ID  
Information .......... 34  
Reviewing Caller ID  
Records ............... 35  
Adding/Deleting the  
Area Code ........... 36  
Dialing Numbers  
Your phone is not intended to be used  
with party-line systems. Connection to  
party line service is subject to state  
tariffs. Contact the state public utility  
commission, public service  
commission, or corporation  
commission for information.  
We have designed your phone to  
conform to federal regulations, and you  
can connect it to most telephone lines.  
However, each phone (and each  
device, such as a telephone or  
answering machine) that you connect  
to the telephone line draws power from  
the telephone line. We refer to this  
power draw as the device’s ringer  
equivalence number, or REN on the  
back of your phone.  
from a Caller ID  
If you use more than one phone or  
other device on the line, add up all of  
the RENs. If the total is more than five  
(three in rural areas), your telephones  
might not ring. If ringer operation is  
impaired, remove a device from the  
line.  
Record ................. 37  
Storing a Caller ID  
Record in  
Memory ............... 37  
Deleting Caller ID  
Records ............... 38  
Troubleshooting ...... 40  
Care ........................ 43  
Service and Repair . 43  
In the unlikely event that your phone  
causes problems on the phone line, the  
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phone company can temporarily  
discontinue your service. If this  
happens, the phone company attempts  
to notify you in advance. If advance  
notice is not practical, the phone  
company notifies you as soon as  
possible and advises you of your right  
to file a complaint with the FCC.  
Ô NOTE Ô  
You must not connect  
your phone to:  
coin-operated  
systems  
most electronic key  
telephone systems  
Also, the phone company can make  
changes to its lines, equipment,  
operations, or procedures that could  
affect the operation of this phone. The  
telephone company notifies you of these  
changes in advance, so you can take  
the necessary steps to prevent  
interruption of your telephone service.Ô  
SURGE PROTECTION  
Your phone has built-in protection  
circuits to reduce the risk of damage  
from surges in telephone line and  
power line current. These protection  
circuits meet or exceed the FCC  
requirements. However, lightning  
striking the phone or power lines can  
damage your phone.  
Lightning damage is not common.  
Nevertheless, if you live in an area that  
has severe electrical storms, we  
suggest that you unplug your phone  
when storms approach to reduce the  
possibility of damage.  
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IMPORTANT SAFETY  
INSTRUCTIONS  
When using your telephone equipment,  
basic safety precautions should always  
be followed to reduce the risk of fire,  
electric shock and injury to persons,  
including the following:  
1. Read and understand all  
instructions.  
2. Follow all warnings and  
instructions marked on the  
product.  
3. Never install telephone wiring  
during a lightning storm.  
4. Never install telephone jacks in  
wet locations unless the jack is  
specifically designed for wet  
locations.  
5. Never touch uninstalled telephone  
wires or terminals unless the  
telephone line has been  
disconnected at the network  
interface.  
6. Use caution when installing or  
modifying telephone lines.  
7. Do not fix the AC power supply  
cord to building surfaces with  
metal fittings (if the product has an  
AC power cord).  
5
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8. Unplug this product from the wall  
outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners.  
Use a damp cloth for cleaning.  
9. Do not use this product near water,  
for example, near a bathtub, wash  
bowl, kitchen sink, or laundry tub,  
in a wet basement, or near a  
swimming pool.  
10. Do not place this product on an  
unstable cart, stand, or table. The  
product may fall, causing serious  
damage to the product.  
11. Slots and openings in the cabinet  
and the back or bottom are  
provided for ventilation. To protect  
it from overheating, these  
openings must not be blocked or  
covered. The openings should  
never be blocked by placing the  
product on a bed, sofa, rug, or  
other similar surface. This product  
should never be placed near or  
over a radiator or heat register.  
This product should not be placed  
in a built-in installation unless  
proper ventilation is provided.  
12. This product should be operated  
only from the type of power source  
indicated on the marking label. If  
you are not sure of the type of  
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power supply to your home,  
consult your local power company.  
13. Do not allow anything to rest on the  
power cord. Do not locate this  
product where the cord will be  
stepped on.  
14. Do not overload wall outlets and  
extension cords as this can result  
in a risk of fire or electric shock.  
15. Never push objects of any kind into  
this product through cabinet slots  
as they may touch dangerous  
voltage points or short out parts  
that could result in a risk of fire or  
electric shock. Never spill liquid of  
any kind on the product.  
16. To reduce the risk of electric shock,  
do not disassemble this product.  
Take it to a qualified service  
technician when service or repair  
work is required. Opening or  
removing covers may expose you  
to dangerous voltage or other  
risks. Incorrect reassembly can  
cause electric shock when the  
product is subsequently used.  
17. Unplug this product from the wall  
outlet and refer servicing to  
qualified service personnel under  
the following conditions:  
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• When the power cord plug is  
damaged or frayed.  
• If liquid has been spilled, into  
the product.  
• If the product has been exposed  
to rain or water.  
• If the product does not operate  
normally by following the  
operating instructions. Adjust  
only those controls that are  
covered by the operating  
instructions because improper  
adjustment of other controls  
may result in damage and will  
often require extensive work by  
a qualified technician to restore  
the product to normal operation.  
• If the product has been dropped  
or the cabinet has been  
damaged.  
• If the product exhibits a distinct  
change in performance.  
18. Avoid using a telephone (other  
than a cordless type) during an  
electrical storm. There may be a  
remote risk of electric shock from  
lightning.  
19. Do not use the telephone to report  
a gas leak if the phone is in the  
vicinity of the leak.  
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BATTERY SAFETY INSTRUCTIONS!  
                                  
!
CAUTION  
!
1. Use only the appropriate type and  
To reduce the risk of fire  
or injury, read and follow  
these instructions.  
size battery pack specified in the  
instruction manual provided for this  
product.  
2. Do not dispose of the battery pack  
in a fire. The cell may explode.  
Check with local codes for possible  
special disposal instructions.  
3. Do not open or mutilate the battery  
pack. Released electrolytes is  
corrosive and may cause damage  
to the eyes or skin. It may be toxic  
if swallowed.  
4. Exercise care in handling the  
battery pack in order not to short it  
with conducting materials such as  
rings, bracelets, and keys. The  
battery or conductor may overheat  
and cause burns.  
5. Charge the battery pack provided  
or identified for use with this  
product only in accordance with  
the instructions and limitations  
specified in the instruction manual  
provided for this product.  
6. Observe proper polarity orientation  
between the battery pack and  
battery charger.  
9
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SAVE THESE  
INSTRUCTIONS  
IMPORTANT  
!
!
Cordless phones such  
as this one require AC  
power to operate.  
When the power is off,  
you cannot make or  
receive calls using your  
phone. To be safe, you  
should also have a  
phone that does not  
need AC power to  
operate (not a cordless  
phone), so you can still  
make and receive calls  
if there is an AC power  
failure.  
INTRODUCTION  
Thank you for purchasing RadioShack  
Handsfree Phone. It combines the  
clarity of 900 MHz communication with  
portability and convenience. The  
cordless handset clips to your belt or  
clothing so you can make and answer  
calls away from the base. The headset  
allows you to use your hands while you  
talk. The phone’s Caller ID unit records  
each caller’s telephone number (and  
name, if available in your area) and the  
date and time of the call, as provided by  
your local phone company to Caller ID  
service subscribers. If you subscribe to  
Call Waiting with Caller ID, the phone  
shows you the incoming caller  
When AC power is lost,  
the phone loses the  
security access-  
protection code  
connection between  
the base and the  
handset. When power  
is restored, put the  
handset on the base  
briefly to restore this  
connection so you can  
use the handset.  
Your phone operates  
on standard radio  
frequencies as  
information, even when you are already  
talking on the phone.  
!
allocated by the FCC.  
It is possible for other  
radio units operating  
nearby on similar  
INSTALLATION  
frequencies to  
unintentionallyintercept  
your conversation or  
cause interference.  
This possible lack of  
privacy can occur with  
any cordless phone.  
SELECTING A LOCATION  
You can place the phone’s base on a  
desk or table. Select a locations that is:  
Ô
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• near an accessible AC outlet  
• near a telephone line jack  
Ô NOTE Ô  
If your home has  
• out of the way of normal activities  
specially wired alarm  
equipment connected to  
the telephone line, be  
sure that installing the  
system does not disable  
your alarm equipment.  
• away from electrical machinery,  
electrical appliances, metal walls  
or filing cabinets, wireless  
intercoms, alarms, and room  
monitors  
If you have questions  
about what will disable  
alarm equipment,  
contact your telephone  
company or a qualified  
installer.  
• away from other cordless phones  
The base’s location affects the hand-  
set’s range. If you have a choice of  
several locations, try each to see which  
provides the best performance.!  
Your telephone connects directly to a  
modular telephone line jack. If your  
telephone wiring does not have a  
modular jack, you can update the wiring  
yourself using jacks and adapters  
(available at your local RadioShack  
store), or have the telephone company  
update the wiring for you. You must use  
compatible modular jacks that are  
compliant with Part 68 of FCC Rules  
and the requirements adapted by the  
ACTA. The telephone cord and  
!
CAUTION  
!
You must use  
a Class 2  
power  
!
source that supplies  
9V DC and delivers at  
least 210 mA. Its  
center tip must be set  
to positive and its plug  
must fit the phone's  
DC IN 9V jack. The  
supplied adapter  
modular plug provided is Part 68  
compliant for connecting to the  
telephone company network.  
meets these specifi-  
cations.  
(continued)  
11  
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1. Plug one end of the supplied long  
modular cord into the TEL LINE  
jack on the bottom of the base.Ô  
!CAUTION  
(continued)  
!
Using an adapter that  
does not meet these  
specifications could  
damage thephone or the  
adapter.  
2. Plug the modular cord’s other end  
into a modular phone line jack.  
3. Insert the supplied AC adapter’s  
barrel plug into the DC IN 9V jack  
on the bottom of the base.  
Always connect the  
AC adapter to the  
phone before you  
connect it to AC  
power. When you  
finish, disconnect the  
adapter from AC  
power before you  
disconnect it from the  
phone.  
4. Route the  
adapter’s  
cord  
through  
the strain  
relief slot  
on the  
back of  
the base, then plug the adapter  
into a standard AC outlet.  
CONNECTING/CHARGING  
THE BATTERY PACK  
The phone comes with a rechargeable  
nickel metal hydride (Ni-MH) battery  
pack in the handset, but not connected.  
Before using your phone, you must  
connect the battery pack, then charge it  
for about 15–20 hours.  
Ô NOTE Ô  
The USOC number of  
the jack to be installed is  
RJ11C (or RJ11W for a  
wall plate jack).  
1. Remove the belt clip.  
12  
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2. Press down and slide off the  
battery compartment cover.  
3. Lift the battery pack out of the  
compartment.  
4. Plug the battery pack’s connector  
into the socket in the compartment  
(the connector fits only one way),  
then place the battery pack in the  
compartment.  
5. Replace the cover.  
To charge the battery pack, place the  
handset on the base. The CHARGE/IN  
USE indicator on the base lights and  
Total:00appears on the handset  
display.  
Recharge the battery pack when Low  
Batteryflashes on the display.  
If you have trouble replacing the battery  
pack, take the phone to your local  
RadioShack for assistance.  
RECHARGING THE BATTERY  
PACK  
• When you first use the phone after  
charging or recharging the battery  
pack, the phone might not work  
and you might hear an error tone  
when you press TALK.  
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While holding PAGE, return the  
handset to the base for about 3  
seconds to reset the security  
access-protection code. o !  
• If the base loses power for about  
an hour while the handset is away  
from it, the security access  
protection code might be lost.  
Place the handset on the base to  
reset the code.  
WARNING  
o
o
Dispose of the old  
battery pack promptly  
and properly. Do not  
burn or bury it. See  
“Battery Safety  
Instructions” on Page 9  
for additional information  
on proper battery  
handling.  
• If the battery pack becomes weak  
during a call, the handset beeps  
every 3 seconds and Low Battery  
flashes. When this happens, you  
cannot make a call until you  
recharge the battery pack.  
• If the display is blank and the  
phone does not work, recharge the  
battery pack. (The battery power  
might be too low to light the  
display.)  
• About once a month, fully  
discharge the battery by keeping  
the handset off the base until Low  
Batteryflashes on the display.  
Otherwise, the battery pack loses  
its ability to fully recharge.  
IMPORTANT  
!
!
Be sure the battery pack  
is properly connected  
before you try to charge  
it. The CHARGE/IN USE  
indicator lights when the  
handset is on the base,  
even if the battery pack  
is not connected.  
• The handset loses its security  
access-protection code if the  
battery pack is completely  
discharged. Place the handset on  
14  
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the base to recharge the battery  
pack and reset the code.  
• Using a dry cloth, clean the  
charging contacts on the handset  
and base about once a month.  
• If you are not going to use your  
phone for an extended period,  
disconnect the battery pack. This  
increases the battery pack’s  
usable life.  
• The supplied battery pack should  
last for about a year. If the battery  
pack does not hold a charge for  
more than 2 hours after an  
overnight charge, replace it with a  
new 3.6-volt, 600 mAh battery  
pack with a connector that fits the  
socket in the battery compartment.  
You can order a replacement  
battery pack through your local  
RadioShack store. Install the new  
battery pack and charge it for  
about 15–20 hours.  
CONNECTING AND  
ADJUSTING THE HEADSET  
1. Insert the headset’s plug into the  
jack on the side of the handset.  
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2. Place the headset on your head  
with the earpiece over either ear.  
!
CAUTION  
!
The microphone boom  
swivels on the headset.  
Do not bend the  
microphone boom while  
you adjust it.  
3. Adjust the headset band until it  
rests with almost no pressure on  
your ear and the top of your head.  
If the headset is loose, press in  
slightly to tighten it. If it is tight,  
gently pull the headset band out to  
loosen it.  
4. Hold the headset in place and  
adjust the microphone boom until it  
is about even with (but not in front  
of) your mouth. Experiment until  
you find the most comfortable posi-  
tion.!Ô  
Ô NOTE Ô  
When you are not using  
the headset, place it on  
the headset hanger.  
Otherwise (if you set it  
on a flat surface, for  
example), you might  
have to repeat these  
adjustments.  
If desired, use the lapel clip on the  
headset cord to attach the cord to your  
clothing. Leave enough slack in the  
cord so you can move your head  
without pulling the headset.  
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ATTACHING THE HEADSET  
HOLDER  
Insert the tabs on the  
headset holder into  
the slots on the back  
of the base and snap  
the holder into place.  
USING THE BELT CLIP  
Use the belt clip to hang the handset on  
your belt or waistband for handsfree  
carrying.  
SETTING THE RINGER  
TONE AND VOLUME  
You can select one of five different  
ringer tone/volume settings on the  
handset. Lift the handset and  
repeatedly press "or #to select the  
desired ringer setting. Each time you  
press the button, the phone rings at the  
selected setting and the display shows  
Ring Type A High, Ring Type A Low,  
Ring Type B High, Ring Type B Low, or  
Ringer Off.  
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TURNING AUTO TALK  
ON/OFF  
Your phone is preset so you must press  
TALK when you lift the handset from the  
base to answer a call. With Auto Talk  
turned on, you can answer a call by just  
lifting the handset from the base. If the  
handset is away from the base, you can  
answer by pressing TALK, any number,  
/TONE/$, or #/%.  
1. Lift the handset and hold down  
CID/MENU until the menu appears  
with AutoTalkselected.  
2. Press SELECT to change the Auto  
Talk setting. Onor Offappears  
indicating the selected setting.  
3. Return the handset to the base (or  
press END) to store the new  
setting.  
TURNING CALLER ID/CALL  
WAITING ON/OFF  
If you subscribe to Call Waiting with  
Caller ID service, you can set the  
phone to show Caller ID information for  
an incoming call even while you are  
using the phone.  
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1. Lift the handset and hold down  
CID/MENU until the menu appears  
with AutoTalkselected.  
2. Press 2 or #to move the cursor to  
CIDCW(Caller ID/Call Waiting).  
3. Press SELECT to change the Caller  
ID/Call Waiting setting. Onor Off  
appears indicating the selected  
setting.  
4. Press END and return the handset  
to the base to store the new  
setting.  
STORING YOUR AREA  
CODE  
Ô NOTE Ô  
If an area code is  
You can store your local area code in  
the phone’s memory so it will not show  
the area code if you receive a local call.  
If you need to add or store the area  
code for a local number, you can add it  
afterwards (see “Adding/Deleting the  
Area Code” on Page 36).Ô  
already stored, it  
appears on the display  
after you hold down  
CID/MENU. Press  
DELETE/CHANNEL  
three times to delete the  
area code. Then enter  
your area code.  
1. Lift the handset and hold down  
CID/MENU until the menu appears  
with AutoTalkselected.  
2. Press 3 or #to move the cursor to  
Area Code.  
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3. Press SELECT, then enter your  
three-digit area code. If you make  
a mistake, repeatedly press  
/TONE/$or #/%to move the  
cursor over the incorrect digit, then  
enter the correct number.  
IMPORTANT  
!
!
In some areas, the area  
code is necessary even  
for a local call. If you live  
in such an area, do not  
store the area code.  
4. Press SELECT to store the area  
code, then press END or return the  
handset to the base.  
!
SETTING THE DIALING  
MODE  
Your phone is set for tone dialing. If you  
have pulse service, change the dialing  
mode. If you are not sure which type of  
service you have, do this test.  
Ô NOTE Ô  
If your phone system  
requires that you dial an  
access code (9, for  
example) before you  
dial an outside number,  
do not dial the access  
code either.  
1. Lift the handset, press TALK, and  
listen for a dial tone.  
2. Press any number other than 0. Ô  
If the dial tone stops, you have  
touch-tone service. If the dial tone  
continues, you have pulse service.  
3. Press END.  
Follow these steps to set the dialing  
mode.  
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1. Lift the handset then hold down  
CID/MENU until the menu appears  
with AutoTalkselected.  
2. Press 4 or#to move the cursor to  
Dial, then press SELECT to  
change the dialing mode setting.  
Toneor Pulseappears, indicating  
the selected setting.  
3. Return the handset to the base (or  
press END) to store the new  
setting.  
SELECTING THE LANGUAGE  
You can select the language on the  
display, either English or French.  
1. Lift the handset and hold down  
CID/MENU until the menu appears  
with AutoTalkselected.  
2. Press 5 or#to move the cursor to  
Language.  
3. Press SELECT to select Eng  
(English) or Fr. (French).  
4. Return the handset to the base or  
press END to store the new setting.  
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OPERATION  
The handset window has plastic film on  
it to protect it during shipment. Carefully  
peel off the film before using your  
phone.  
MAKING AND RECEIVING  
CALLS  
To make a call, lift the handset and  
press TALK. Talkand the current  
volume setting appear on the handset’s  
display, and the CHARGE/IN USE  
indicator on the base lights. Dial the  
number. The number appears on the  
handset as you dial, then the call’s  
elapsed time appears. To end a call,  
place the handset on the base or press  
END.  
You can also dial the number before  
you press TALK. If you make a mistake,  
press DELETE/CHANNEL until the  
incorrect entry is erased, then enter the  
correct number. To delete the entire  
number, hold down DELETE/CHANNEL.  
When you receive a call, IncomingCall  
appears. To answer the call, lift the  
handset and press TALK. If Auto Talk is  
on, just lift the handset. If the handset is  
away from the base, press TALK, any  
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number, /TONE/$  
                  
, or #/%  
                        
. T  
                                  
a
                                   
l
                                    
k
                                     
appears on the handset’s display. To  
end a call, place the handset on the  
base or press END.  
SELECTING THE CHANNEL  
The phone has 20 channels. If the call  
disconnects or you experience difficulty  
hearing the conversation, press  
DELETE/CHANNEL on the handset to  
select a different channel during a call.  
Scanningappears as your phone  
searches for a clear channel.  
ADJUSTING THE HEADSETS  
VOLUME  
To adjust the volume of the sound you  
hear through the handset during a call,  
press "or #on the handset until you  
obtain the desired volume level. Volume  
Maximum, VolumeHigh, VolumeMedium, or  
VolumeLowappears on the handset  
display. Once you set the volume level,  
the setting is maintained even after you  
hang up the phone. Ô  
Ô NOTE Ô  
When you press "  
while the volume is  
maximum or #while  
the volume is low, the  
setting does not change.  
The phone sounds three  
short beeps.  
USING REDIAL  
You can quickly dial the last number  
you dialed. Lift the handset and press  
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REDIAL/PAUSE, then TALK. The phone  
dials the number. Ô  
Ô NOTE Ô  
You can also press  
REDIAL/PAUSE  
after pressing TALK.  
USING FLASH  
TALK performs the electronic  
The redial memory  
holds up to 32 digits,  
so you can redial  
long-distance as well  
as local numbers.  
equivalent of a switchhook operation  
for special services, such as Call  
Waiting. For example, if you have Call  
Waiting, press TALK to answer an  
incoming call without disconnecting the  
current call. Press TALK again to return  
to the first call.  
The redial memory  
also holds pause  
entries (see  
“Entering a Pause”  
on Page 28).  
If you do not have any special phone  
services, pressing TALK might  
disconnect the current call.  
MUTING THE RINGER  
To temporarily mute the ringer’s tone  
when you receive a call with the  
handset off the base, press END.  
Ringer mute automatically turns off  
when you receive another call.  
USING TONE SERVICES ON  
A PULSE LINE  
Some special services require tone  
signals (such as bank-by-phone). If you  
have pulse dialing, you can still use  
these special tone services.  
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Dial the service’s main number. When  
the service answers, press /TONE/$.  
Any additional numbers you dial are  
sent as tone signals. The phone’s dial  
mode resets to pulse when you make  
or receive a call.  
PAGING  
To send a page from the base to the  
handset or to locate the handset when  
the phone is not in use, press PAGE on  
the base. The handset beeps for about  
1 minute. Pagingappears on the  
handset while the page sounds.  
To stop the page, press any key on the  
handset, place the handset on the  
base, or press PAGE on the base again.  
The phone rings when a call comes in  
while you are using the page feature.  
MEMORY DIALING  
You can store up to 10 phone numbers  
and names in memory, then dial a  
stored number by entering its memory  
location number. Each number can be  
up to 20 digits, and each name can be  
up to 14 characters.  
25  
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STORING A NUMBER AND  
NAME IN MEMORY  
1. Lift the handset.  
2. Hold down MEMORY until Memory  
Storeand a list of memory location  
numbers appears.  
3. Select an empty memory location  
(or the one you want to replace) by  
entering the location number (10)  
or using "or #to scroll through  
the list.  
4. Press SELECT. StoreName  
appears. If you do not want to  
enter a name, skip to Step 6.  
5. To enter a name, use the number  
keys.  
Refer to the letters on the number  
keys to select the desired letter.  
Press the key once for the first  
letter in the upper case, press  
twice for second letter in the upper  
case, and so on. To enter the lower  
case letter, press four times (or five  
times) to display the first letter in  
lower case, five or six times for  
second letter, and so on.  
For example, to enter John: press  
5 once; upper case Jappears.  
26  
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Then press 6 six times; lower case  
oappears. Press 4 five times;  
lower case happears. Finally,  
press 6 five times; lower case n  
appears.  
To enter two letters from the same  
key in a row, press #/%to move  
the cursor to the next position. For  
example to enter AB, press 2 once;  
Aappears. Then press #/%, the  
cursor moves to next position, then  
press 2 twice so Bappears.  
To enter a space, press #/%twice  
without entering any character.  
To enter a number, repeatedly  
press the corresponding number  
key until the number appears.  
To enter a special character, press  
0. Each time you press 0, the  
following characters appear in this  
order:  
# & ( )(space) 0  
If you make a mistake, use  
/TONE/$or #/%to move the  
cursor over the error, and press  
DELETE/CHANNEL to delete a  
character, then enter the correct  
character. To delete all characters,  
27  
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hold down DELETE/CHANNEL for at  
least 1 second.  
6. Press SELECT. StoreNumber  
appears.  
Ô NOTE Ô  
Each tone or pause  
entry uses one digit of  
memory.  
7. Enter the number and any tone  
and pause entries (see “Using  
Tone Services on a Pulse Line” on  
Page 24 and “Entering a Pause”  
on Page 28). Ô  
8. Press SELECT. The phone beeps  
and MemorynStoredappears (n=  
number). After a few seconds,  
MemoryStoreappears, and you can  
repeat Steps 3–8 to store more  
numbers.  
To replace a stored number, simply  
store a new one in its place.  
ENTERING A PAUSE  
In some telephone systems, you must  
dial an access code (9, for example)  
and wait for a second dial tone before  
you can dial an outside number. You  
can store the access code with the  
phone number; however, you should  
also store a pause after the access  
code to allow the outside line time to  
connect.  
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To enter a 2-second pause, press  
REDIAL/PAUSE. Adding more pause  
entries results in a longer pause.  
EDITING OR DELETING A  
NUMBER IN MEMORY  
1. Lift the handset.  
2. Hold down MEMORY until Memory  
Storeand a list of memory location  
numbers appear on the handset  
display.  
3. Choose a memory location (10)  
by pressing a number or by  
repeatedly pressing "or #.  
4. Press SELECT. Three options (Edit  
Memoryn, DeleteMemorynand Go  
Back) appear. Press "or #to  
choose the option, then press  
SELECT to choose it.  
EditMemoryn— edit the record as  
described in Steps 5 through 8 of  
“Storing a Number and Name in  
Memory” on Page 26.  
DeleteMemoryn — the display  
prompts you to confirm the  
deletion. Press "to move the  
cursor to Yes, then press SELECT  
or DELETE/CHANNEL. The phone  
29  
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beeps, and M  
                                           
e
                                            
m
                                             
or  
                                              
                                               
y
                                                
n
                                                  
D
                                                   
el  
                                                    
                                                     
e
                                                      
te  
                                                       
                                                        
d
                                                         
appears.  
GoBack— returns you to the list of  
memory numbers.  
REVIEWING MEMORY NUMBERS  
To review your memory numbers,  
press MEMORY. The list of memory  
location numbers (10) appears with  
the name stored with each number (or  
<Memoryn>if you did not store a name).  
Ô NOTE Ô  
To see the stored phone numbers,  
press #/%. Only the first 13 characters/  
numbers appear for number. To see  
the rest of the number, press #/%  
when the number is on the display.  
Press /TONE/$to return to the name  
display.  
To view the name and  
number at the same  
time, press SELECT  
when the cursor is by a  
memory location  
number. To exit this  
display, hold down  
DELETE/CHANNEL  
until the display clears,  
or press END.  
To exit the memory number list, press  
END. Ô  
DIALING A MEMORY NUMBER  
To dial a number stored in memory, lift  
the handset and press MEMORY. The  
list of memory location numbers  
appears. Choose a memory location  
(10) by pressing a number or by  
repeatedly pressing "or #, then  
press TALK.  
30  
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You can also dial a memory number  
after pressing TALK. Press MEMORY  
(the display does not change but the  
phone’s memory recall activates), then  
press the desired memory location  
number.  
CHAIN-DIALING SERVICE  
NUMBERS  
For quick recall of numbers for special  
services (such as bank-by-phone),  
store each group of numbers in its own  
memory location.  
Dial the service’s main number first.  
Then, at the appropriate place in the  
call, press MEMORY and enter the  
number for the location where the  
additional information is stored.  
TESTING STORED EMERGENCY  
NUMBERS  
If you store an emergency service’s  
number (police department, fire  
department, ambulance) and you  
choose to test the stored number, make  
the test call during the late evening or  
early morning hours to avoid peak  
demand periods. Also, remain on the  
line to explain the reason for your call.  
31  
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SPEED DIALING  
Ô NOTE Ô  
The memory location  
used by the phone to  
store a speed dial  
number is separate from  
the ones used to store a  
name and number.  
You can store one number you dial  
often in the phone’s speed dial  
memory. Speed dial lets you dial a  
number by pressing a single button. Ô  
STORING A NUMBER IN SPEED  
DIAL  
1. Lift the handset.  
2. Hold down SPEED DIAL until Store  
Numberappears.  
3. Follow the steps under “Storing a  
Number and Name in Memory” on  
Page 26 to store a number.  
4. Press SELECT. The phone beeps  
and Number Storedappears.  
DIALING THE SPEED DIAL  
NUMBER  
Simply press SPEED DIAL to dial the  
stored speed dial number. You do not  
have to press TALK.  
EDITING THE SPEED DIAL  
NUMBER  
1. Lift the handset.  
2. Hold down SPEED DIAL until the  
speed dial menu appears.  
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3. When the cursor is at E  
                               
d
                                
i
                                 
t
                                  
N
                                    
um  
                                     
                                      
b
                                       
e
                                        
r,  
                                         
press SELECT.  
4. To edit the number, repeatedly  
press DELETE/CHANNEL to erase  
up to the incorrect entry, enter the  
correct number, then press  
SELECT.  
DELETING THE SPEED DIAL  
NUMBER  
1. Lift the handset.  
2. Hold down SPEED DIAL until the  
speed dial menu appears.  
3. Press # to choose Delete  
Number, then press SELECT.  
4. Press " to move the cursor to  
Yes, then press SELECT or  
DELETE/CHANNEL. The phone  
beeps once and Number Deleted  
appears.  
CALLER ID  
OPERATION  
If you subscribe to Caller ID service  
from your phone company, the phone  
company sends information about the  
call, as well as the time and date,  
between the first and second rings of  
33  
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every call you receive. The phone  
displays this information after the  
second ring, and it stores up to 30  
Caller ID records for later review. It also  
shows if the caller information is  
unavailable or if the name and number  
were blocked by the caller (see “Caller  
ID Messages” on Page 35).  
If you subscribe to Call Waiting with  
Caller ID, you hear a tone through the  
handset when a call comes in, then the  
Caller ID record appears. If the Caller  
ID memory becomes full, any new call  
replaces the oldest call’s record.  
IMPORTANT CALLER ID  
INFORMATION  
To use the phone’s Caller ID and Caller  
ID with Call Waiting features, you must  
be in an area where those services are  
available and you must subscribe to  
those services through your local  
phone company.  
Where Caller ID is offered, one or more  
options are generally available:  
• caller’s number only  
• caller’s name only  
• caller’s name and number  
34  
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REVIEWING CALLER ID  
RECORDS  
To review the Caller ID records, lift the  
handset and press CID/MENU. The  
number of new Caller ID records, if any,  
and the total number of records  
appears. Repeatedly press #to scroll  
through the Caller ID records from the  
newest to the oldest, or "to scroll  
back through the records. To scroll  
quickly through the records, hold down  
"or #.  
The top line of each record shows the  
date, time and the number of calls from  
that number. The second line shows  
the caller’s name (if available), and the  
third line shows the caller’s phone  
number.  
CALLER ID MESSAGES  
Display  
New: XX  
Total: XX  
Description  
Shows the number of  
new Caller ID records  
(records you have not  
reviewed) and the total  
number of records.  
PrivateName or The caller has blocked  
PrivateNumber the caller ID informa-  
tion.  
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Display  
Description  
UnknownName or The caller is not within  
UnknownNumber a Caller ID service  
area.  
IncompleteData Appears if there was  
an error during the  
transmission of Caller  
ID information. Occa-  
sional errors are nor-  
mal. If the phone  
frequently displays  
Incomplete Data,  
contact your local tele-  
phone company or  
your local RadioShack  
store.  
ADDING/DELETING THE  
AREA CODE  
The display shows the area code of an  
incoming call, unless the call comes  
from the area code you stored (see  
“Storing Your Area Code” on Page 19).  
You can add the area code to the  
display or delete it. With the record  
displayed, press 3 to add or delete the  
area code.  
Numbers are stored in memory as they  
appear on the display, with or without  
the area code. Numbers in Caller ID  
36  
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records remain the same, even if you  
add or delete the area code.  
DIALING NUMBERS FROM  
A CALLER ID RECORD  
To dial a local number stored in a Caller  
ID record, recall the record, then press  
TALK.  
Ô NOTE Ô  
If a Caller ID record  
does not contain a  
To add or delete the area code, press 3  
before you press TALK.  
phone number (if it was  
blocked by the caller, for  
example), you cannot  
dial from that record.  
If the call is long distance, press 1  
(1appears before the displayed  
number) before you press TALK. Ô  
STORING A CALLER ID  
RECORD IN MEMORY  
Follow these steps to store the name  
and number from a Caller ID record into  
a memory location.  
1. Press CID/MENU then #to recall  
the record you want to store. To  
add or delete the area code, press  
3. If it is a long distance number,  
press 1.  
2. Press MEMORY. SelectLocation  
appears.  
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3. Choose a memory location (10)  
by pressing a number or by  
repeatedly pressing "or #, then  
press SELECT.  
If the selected location is empty,  
the phone beeps to confirm that it  
stored the number, then the Caller  
ID record appears.  
If a record exists in the selected  
location, ReplaceMemory?appears,  
prompting you to confirm the  
replacement. Press "or #to  
move the cursor to Yesor No, then  
press SELECT.  
DELETING CALLER ID  
RECORDS  
You can delete Caller ID records indi-  
vidually or all at once.  
DELETING A SINGLE CALLER ID  
RECORD  
1. Press CID/MENU then #to recall  
the record you want to delete.  
2. Press DELETE/CHANNEL. Delete  
Message?appears, prompting you  
to confirm the deletion.  
3. When the cursor is at Yes, press  
SELECT or DELETE/CHANNEL. The  
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phone beeps once, indicating that  
the record was deleted.  
DELETING ALL CALLER ID  
RECORDS  
1. Press CID/MENU so the record  
totals appear.  
2. Press DELETE/CHANNEL. Delete  
All?appears, prompting you to  
confirm the deletion.  
3. Press "to move the cursor to  
Yes, then press SELECT or  
DELETE/CHANNEL. The phone  
beeps once and TOTAL:00appears,  
indicating that all Caller ID records  
were deleted.  
39  
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TROUBLESHOOTING  
We do not expect you to have any  
problems with your phone, but if you  
do, these suggestions might help.  
Problem  
Suggestions  
Be sure the base’s phone  
line cord and AC adapter  
are correctly and securely  
connected.  
The phone  
does not work  
properly.  
Be sure the battery pack  
in the handset is  
connected and charged.  
Return the handset to the  
base for about 3 seconds  
to reset the security  
access-protection code.  
The display  
Be sure the battery pack  
flashes slowly in the handset is  
when the  
handset is  
faceup on the  
base.  
connected and charged.  
The handset  
Move the handset closer  
stops working to the base.  
or works poorly  
Be sure the handset’s  
during a call.  
battery pack is charged.  
(If the battery pack power  
is too low, the handset  
cannot display Low  
Battery.)  
40  
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Problem  
Suggestions  
Low volume or Make sure the headset’s  
unusual  
sounds.  
plug is properly con-  
nected to the jack.  
Someone has picked up  
another phone on the  
same line. Hang up the  
other phone.  
Your conversa- Keep the handset away  
tion is difficult from computers, remote  
to hear due to control toys, wireless  
dropout or mut- microphones, alarm sys-  
ing.  
tems, intercoms, room  
monitors, fluorescent  
lights, and electrical  
appliances.  
Move to another location  
or turn off the source of  
interference.  
Press DELETE/CHAN-  
NEL to change the chan-  
nel.  
Hang up and redial the  
number.  
The phone  
Return the handset to the  
base and recharge the  
battery pack.  
cannot be  
operated at a  
useful dis-  
tance from the  
base because  
the signal  
becomes weak  
or noisy (hand-  
set’s range has  
decreased).  
Be sure the base’s  
antenna is not touching a  
metal surface.  
41  
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Problem  
Suggestions  
The handset  
battery pack  
does not  
Check the charging con-  
tacts on the handset and  
base. If they are dirty,  
clean them with a dry  
cloth.  
charge.  
Be sure the battery pack  
is connected correctly.  
Be sure the handset is  
properly seated on the  
base.  
Replace the battery pack.  
The handset  
does not ring  
or receive a  
page.  
Move the handset closer  
to the base.  
Be sure the battery pack  
in the handset is con-  
nected and charged.  
Move the base away from  
other electrical devices.  
You have an  
incoming call,  
but do not  
receive any  
Caller ID  
Let the phone ring twice  
before you answer so the  
system has time to record  
the Caller ID information.  
Check that the system is  
correctly and securely  
connected.  
information.  
Check with your phone  
company to verify that  
your Caller ID service is  
active.  
42  
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If you still have problems, disconnect  
the phone. If other phones on the same  
line work properly, the fault is in this  
phone or its installation. If you cannot  
find the problem, take the phone to  
your local RadioShack store for  
assistance.  
CARE  
Keep the phone dry; if it gets wet, wipe  
it dry immediately. Use and store the  
phone only in normal temperature  
environments. Handle the phone  
carefully; do not drop it. Keep the  
phone away from dust and dirt, and  
wipe it with a damp cloth occasionally  
to keep it looking new.  
SERVICE AND  
REPAIR  
If your phone is not performing as it  
should, take it to your local RadioShack  
store for assistance. Modifying or  
tampering with the phone’s internal  
components can cause a malfunction  
and might invalidate its warranty and  
void your FCC authorization to operate  
it.  
43  
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing de-  
fects in material and workmanship under normal use for one (1) year  
from the date of purchase from RadioShack company-owned stores  
and authorized RadioShack franchisees and dealers. EXCEPT AS  
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WAR-  
RANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE  
OF MERCHANTABILITY AND FITNESS FOR  
A
PARTICULAR  
PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF  
THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN.  
EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO  
LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY  
OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABIL-  
ITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY  
USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT  
OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT  
LIMITED TO, ANY DAMAGES RESULTING FROM INCONVE-  
NIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR  
PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSE-  
QUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN AD-  
VISED OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied war-  
ranty lasts or the exclusion or limitation of incidental or consequen-  
tial damages, so the above limitations or exclusions may not apply  
to you.  
In the event of a product defect during the warranty period, take the  
product and the RadioShack sales receipt as proof of purchase date  
to any RadioShack store. RadioShack will, at its option, unless oth-  
erwise provided by law: (a) correct the defect by product repair with-  
out charge for parts and labor; (b) replace the product with one of  
the same or similar design; or (c) refund the purchase price. All re-  
placed parts and products, and products on which a refund is made,  
become the property of RadioShack. New or reconditioned parts  
and products may be used in the performance of warranty service.  
Repaired or replaced parts and products are warranted for the re-  
mainder of the original warranty period. You will be charged for re-  
pair or replacement of the product made after the expiration of the  
warranty period.  
This warranty does not cover: (a) damage or failure caused by or at-  
tributable to acts of God, abuse, accident, misuse, improper or ab-  
normal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess volt-  
age or current; (b) any repairs other than those provided by a Ra-  
dioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping  
or insurance costs; or (f) costs of product removal, installation, set-  
up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have  
other rights which vary from state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor,  
Fort Worth, TX 76102  
12/99  
43-3906  
UCZZ01387BA  
03A03  
RadioShack Corporation  
Fort Worth, Texas 76102  
Printed in China  
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