43-991A.fm Page 1 Tuesday, December 28, 1999 7:59 AM
Cat. No. 43-991A
OWNER’S MANUAL
Please read before using this equipment.
System 350
79-Memory Caller ID
with Illuminator Backlight
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43-991A.fm Page 3 Tuesday, December 28, 1999 7:59 AM
FEATURES
Your RadioShack System 350 79-Memory Caller ID with Illumi-
nator Backlight is the latest in telephone technology. The system
displays the caller’s telephone number (and name, if available
in your area) and the current date and time, as provided by your
local phone company to Caller ID service subscribers. (The
date and time are set with your first incoming Caller ID call.)
The System 350 stores and displays up to 79 multiple (name
and number) Caller ID records, and includes these features:
Easy Installation — the system easily connects to your tele-
phone line so you can quickly begin using it.
Bright Illuminator Backlight — the display lights when you
press any key, making it easy to view and change information
even in a dimly lit area.
Call Summary — displays the number of new calls you re-
ceived.
New Call Indicator — flashes when you have at least one new
call you have not reviewed.
VIP Call List — lets you save up to 20 important call records
so they will not be deleted when you delete other calls from the
system’s memory.
Message Waiting — the system lets you know when you have
a voice mail message waiting (if you subscribe to the message
waiting service from your local phone company).
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Record Scrolling — lets you easily look through all call
records in Caller ID memory.
Trilingual Operation — lets you set the system to display
messages in English, French, or Spanish.
Large Liquid Crystal Display — makes it easy to see caller
information and the current time and date.
Contrast Control — lets you adjust the display contrast for the
best readability.
Time and Date Display — displays the current time and date
as provided to Caller ID service subscribers by your local tele-
phone company.
Mounting Options — you can place the system on a desk,
shelf, or table, or mount it on a wall.
Note: Your system requires four AAA batteries (not supplied)
to protect its memory during a power outage.
This system has been tested and found to comply with all ap-
plicable FCC standards and is ETL listed.
We recommend you record the system’s serial number here.
The number is on the system’s bottom panel.
Serial Number: _________________________
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Important Information:
• To use this system, you must be in an area where Caller
ID service is available, and you must subscribe to the ser-
vice.
• Where Caller ID is offered, one or more of the following
options are generally available:
–
–
–
caller’s number only
caller’s name only
caller’s name and number
Your system displays the caller’s name only if that option
is available in your area.
• The actual number of Caller ID records your system will
store depends on the amount of Caller ID information sent
by the phone company.
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FCC INFORMATION
We have designed your system to conform to federal regula-
tions, and you can connect it to most telephone lines. Howev-
er, each system (and each device, such as a telephone or
answering machine) that you connect to the telephone line
draws power from the telephone line. We refer to this power
draw as the device’s ringer equivalence number, or REN. The
REN is on the bottom of the system.
If you use more than one telephone or other device on the line,
add up all of the RENs. If the total is more than five, your tele-
phone might not ring. In rural areas, a total REN of three might
impair ringer operation. If ringer operation is impaired, remove
a device from the line.
Your system complies with Part 68 of FCC Rules. You must,
upon request, provide the FCC registration number and the
REN to your telephone company. Both numbers are on the
bottom of the system.
Note: You must not connect your system to:
• coin-operated systems
• party-line systems
• most electronic key telephone systems
In the unlikely event that your system causes problems on the
phone line, the phone company can temporarily disconnect
your service. If this happens, the phone company attempts to
notify you in advance. If advance notice is not practical, the
phone company notifies you as soon as possible and advises
you of your right to file a complaint with the FCC.
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Also, the phone company can make changes to its lines,
equipment, operations, or procedures that could affect the op-
eration of this system. The telephone company notifies you of
these changes in advance, so you can take the necessary
steps to prevent interruption of your telephone service.
This equipment complies with the limits for a Class B digital de-
vice as specified in Part 15 of FCC Rules. These limits provide
reasonable protection against radio and TV interference in a
residential area. However, your equipment might cause TV or
radio interference even when it is operating properly. To elimi-
nate interference, you can try one or more of the following cor-
rective measures:
• Reorient or relocate the TV or radio’s receiving antenna.
• Increase the distance between the equipment and the
radio or TV.
• Use outlets on different electrical circuits for the equip-
ment and the radio or TV.
Consult your local RadioShack store if the problem continues.
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CONTENTS
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the AC Adapter . . . . . . . . . . . . . . . . . . . . 11
Connecting the System . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting to a Single-Line Phone . . . . . . . . . . . 12
Connecting to a Two-Line Phone . . . . . . . . . . . . 12
Connecting to an Answering Machine . . . . . . . . . 14
Mounting the System . . . . . . . . . . . . . . . . . . . . . . . . . 14
Attaching the Mounting Bracket . . . . . . . . . . . . . 15
Mounting on a Wall . . . . . . . . . . . . . . . . . . . . . . . 15
Adjusting the Display Contrast . . . . . . . . . . . . . . . . . . 17
Choosing a Language . . . . . . . . . . . . . . . . . . . . . . . . 17
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Receiving and Storing Calls . . . . . . . . . . . . . . . . . . . . 18
Reviewing Call Records . . . . . . . . . . . . . . . . . . . . . . . 18
Displayed Call Information . . . . . . . . . . . . . . . . . 20
Deleting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Deleting a Single Call . . . . . . . . . . . . . . . . . . . . . 22
Deleting All Calls . . . . . . . . . . . . . . . . . . . . . . . . . 22
VIP Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
The FCC Wants You to Know . . . . . . . . . . . . . . . . . . . 26
Lightning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
8
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PREPARATION
Your system’s display is protected by a piece of plastic film dur-
ing shipment. Peel off this film before you use the system.
INSTALLING BATTERIES
You need four AAA batteries (not supplied) to protect the sys-
tem’s memory during a power failure. For the longest operation
and best performance, we recommend alkaline batteries, such
as RadioShack Cat. No. 23-555.
Cautions:
• Always use fresh batteries of the required size and recom-
mended type.
• Do not mix old and new batteries, different types of batter-
ies (standard, alkaline, or rechargeable), or rechargeable
batteries of different capacities.
Follow these steps to install batteries.
Notes:
• When you replace the batteries, do not press any buttons
on the system after you remove the old batteries. Doing so
could erase all stored information.
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• When replacing the batteries, have fresh ones on hand
before you begin. If you do not install the new batteries
within about 2 minutes after removing the old ones, you
will lose all the information stored in the system.
1. Make sure the system is unplugged from the telephone
line and AC power.
2. If you are replacing the batteries, unplug both modular
line cords from the back of the system.
3. Use a Phillips screwdriver to remove the screw in the bat-
tery compartment cover.
4. Slide the battery compart-
ment cover toward the back of
the system until it stops, then
lift open the cover.
Caution: The battery com-
partment cover is attached to
the system. Do not try to
remove it completely.
5. Put four fresh AAA batteries
into the compartment as indi-
cated by the polarity symbols
(+ and –) marked inside.
6. Close the cover and secure it
with the screw. If you are
replacing the batteries, recon-
nect the phone line, AC
adapter, and the phone.
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When BATT(battery) appears or the display dims, replace the
batteries.
Cautions:
• Always remove old or weak batteries. Batteries can leak
chemicals that can damage your system.
• Dispose of dead batteries promptly and properly. Do not
bury or burn them.
CONNECTING THE AC ADAPTER
To power the system, plug the adapter’s barrel plug into the 9V
DC 200mA jack on the back of the system. Then connect the
other end of the adapter to a standard AC outlet.
Caution: The supplied adapter was designed specifically for
your system. Use only the supplied adapter.
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CONNECTING THE SYSTEM
The System 350 connects to any modular phone jack and your
phone. You can also connect it to an answering machine.
Connecting to a Single-Line Phone
TO PHONE Jack
TO LINE Jack
1. Disconnect the telephone line cord from the phone and
plug it into the system’s TO LINE jack.
2. Plug one end of the supplied line cord into the system’s
TO PHONE jack.
3. Plug the other end of the cord into the phone’s jack.
Connecting to a Two-Line Phone
To record information about calls received on a two-line phone,
you can connect two System 350s using a triplex adapter such
as Cat. No. 279-402 (not supplied). Each system only records
information about calls received on the line to which it is con-
nected.
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Follow these steps to connect two System 350s to a two-line
phone.
L1/L2
L2
Telephone
Triplex
Adapter
System
L1
System
1. Disconnect the telephone line cord from the modular
phone jack (on the wall) and plug it into L1 + L2 on the tri-
plex adapter.
2. Plug the triplex adapter into the modular phone jack.
3. Plug one end of the supplied line cord into the TO LINE
jack on one of the systems.
4. Plug the other end of the cord into either L1 or L2 on the
triplex adapter.
5. Repeat Steps 3 and 4 to connect another system to the
remaining open jack (L1 or L2) on the triplex adapter.
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Connecting to an Answering Machine
Line Jack
Phone Jack
TO PHONE Jack
TO LINE Jack
To Phone
1. Disconnect the phone line cord that connects your
answering machine to the phone line from the answering
machine’s jack. Then plug it into the system’s TO LINE
jack.
2. Plug one end of the supplied line cord into the system’s
TO PHONE jack.
3. Plug the cord’s other end into the answering machine’s
jack.
4. Set your answering machine to answer after two or more
rings. This gives the System 350 time to record the call
information that the phone company sends between the
first and second rings.
MOUNTING THE SYSTEM
You can place the system directly on a desk, shelf, or table by
itself or with the supplied mounting bracket. Or, you can use the
bracket to mount the system on a wall.
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Attaching the Mounting Bracket
1. Align the keyhole slots on the bottom of the system with
the hooks on the mounting bracket.
2. Gently push the system down on the bracket to secure it.
If you are placing the system on a desk, shelf, or table, pull out
the stand on the back of the bracket until it clicks.
To remove the system from the bracket, press up from the bot-
tom of the system until it snaps off the bracket.
Mounting on a Wall
To mount the system on the wall, you need two screws (not sup-
plied) with heads larger than the keyhole slots on the back of the
mounting bracket.
Follow these steps to mount the system on a wall.
1. Using the keyholes in the supplied mounting bracket as a
template, mark the mounting screw locations on the wall.
2. Drill a hole in the wall at each marked location.
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3. Thread a screw through each hole, letting the
1
8
head extend / inch from the wall.
4. Attach the mounting bracket to the system
(see “” on Page 15).
1/8"
5. Route the phone line cords and AC adapter
cord through the slots on the back of the
bracket.
6. Line up the keyhole slots on the bracket with the screws in
the wall, then slide the system down onto the screws until
it is secure.
Keyhole Slots
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ADJUSTING THE DISPLAY CONTRAST
To lighten or darken the display, repeatedly press
CON-
TRAST. CONTRASTADJUSTappears and the display lights.
CONTRAST
CHOOSING A LANGUAGE
Your System 350 is programmed to display messages in En-
glish, but you can change it to display in French or Spanish. Fol-
low these steps to change the language.
1. Hold down
CONTRAST for about 3 seconds until the
current language (ENGLISH, ESPANOL for Spanish, or
FRANCAISfor French) appears.
2. Repeatedly press REVIEW
until the language you want
appears.
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OPERATION
RECEIVING AND STORING CALLS
Caller ID is a service provided by your telephone company.
When you subscribe to this service, the telephone company
sends the caller’s telephone number (and name, if available)
and the call’s date and time between the first and second
rings. The system receives and displays this information for
each call and updates the display with the current date and
time. Your system saves up to 79 call records, then replaces
the oldest call record with each new one.
During an incoming call, the red new call indicator flashes, the
display lights, and NEWand the total number of calls appear.
Note: When the System 350 is in the standby mode, you can
change the clock between 12 or 24 hour time by pressing the
ERASE button.
REVIEWING CALL RECORDS
Each time you receive a call, the system saves a call record in
memory that you can see while you are on the phone or review
later.
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Each call record includes the time and date of the call, the call
number (order in which the call is received), the caller’s tele-
phone number, and the caller’s name (if available).
REVIEW
To scroll through the call records, repeatedly press (or hold
down)
REVIEW or REVIEW
.
Notes:
• If no call information is stored, NO CALL appears when
you press
REVIEW or REVIEW
.
• If you do not press a button within about 10 seconds, the
system automatically returns to the time and date display.
• After you review all calls,ENDOFLISTappears. Simply
press
REVIEW to view the calls again.
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Displayed Call Information
The system can display the following information.
Display
(English,
Description
French,
Spanish)
(Repeat) Appears with a number if
REPT
you have received a call from the
same phone number more than
once (up to 9 times).
Appears along with LDC(long dis-
tance call) if your phone company
sends information indicating that
the incoming call is long distance.
LONG DISTANCE
LONGUE DISTANCE
LARGA DISTANCIA
The incoming call is from an area
that does not send Caller ID name
information.
UNKNOWNNAME
NOM INCONNU
NOM DESCONOCIDO
The incoming call is from an area
that does not send Caller ID num-
ber information.
UNKNOWNNUMBER
NUMERO INCONNU
NUM DESCONOCIDO
The incoming call is from an area
that does not send any Caller ID
information.
UNKNOWNCALLER
APPELERINCONNU
DESCONOCIDO
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Display
(English,
French,
Description
Spanish)
The caller has blocked the Caller
ID name information from being
sent.
BLOCKEDNAME
-NOM BLOQUE-
NOMBRE PRIVADO
The caller has blocked the Caller
ID number information from being
sent.
BLOCKEDNUMBER
NUMEROBLOQUE
NUMBEROPRIVADO
The caller has blocked any Caller
ID information from being sent.
BLOCKEDCALL
APPELBLOQUE
LLAMADAPRIVADA
Call information was distorted be-
fore reaching the system. Normal
static on the telephone can cause
this message. If it happens often,
contact your phone company.
SERVICE ERROR
ERREURDELIGNE
ERRORENLINEA
No new call information is stored
in the system.
NONEWCALLS
NO NOUVEAU
NO NUEVO
Call information was not sent by
the phone company.
NO DATA SENT
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DELETING CALLS
Deleting a Single Call
1. Repeatedly press (or hold down) either REVIEW key until
you see the call record you want to delete.
2. Press
ERASE. The system deletes that record and
automatically renumbers the remaining call records. After
10 seconds, the time and date reappears.
ERASE
Deleting All Calls
1. While the system displays the time and date, press either
REVIEW key.
2. Hold down
ERASE until the system displays DELETE
ALL?.
3. While DELETE ALL? appears, press
ERASE again.
NOCALLappears.
Or, to cancel deletion, do not press any button. After
about 5 seconds, DELETEALL?disappears.
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VIP CALL LIST
Your system lets you save up to 20 call records in its VIP call
list so they will not be deleted if you delete all calls from the sys-
tem’s memory. This lets you save a list of important callers.
Follow these steps to store call records in the VIP call list.
1. Repeatedly press either REVIEW key until you see the call
record you want to store as a VIP call.
2. Hold down VIP MEM until VIP flashes and RECORD
STOREDappears. The system stores the call record as a
VIP call record.
Note: If the system’s memory is full (20 VIP call records
are already stored), VIPMEMOFULLappears when you
press VIP MEM. To store another VIP call record, you must
first delete an existing one.
To review VIP call records, repeatedly press either REVIEW key.
To delete a VIP call record, select the call record you want to
delete, then press
ERASE.
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To delete all entries from the VIP call list, hold down
ERASE.
DELETEALL?appears. Press
ERASE to confirm.
Or, to cancel deletion, do not press any button. After about 5
seconds, DELETEALL?disappears.
MESSAGE WAITING
If you subscribe to message waiting service with your local tele-
phone company, the red new call indicator flashes and the sys-
tem displays MESSAGEWAITINGwhen you have a message
waiting.
Note: The system replaces the MESSAGEWAITINGdisplay
with a flashing M(on the right of the display) to display other
functions until you retrieve all of your messages.
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TROUBLESHOOTING
If your system is not working as it should, these suggestions
might help you eliminate the problem.
Problem
Blank screen
Solution
The System 350 is not receiving
power. Make sure the batteries
are installed and the AC adapter
is plugged in.
Adjust the contrast as described
in “Adjusting the Display Con-
trast” on Page 17.
You have an incoming
call, but do not receive
any Caller ID informa-
tion.
You answered the call before the
System 350 received the call in-
formation. Wait until your phone
rings at least 2 times before an-
swering a call.
If you see a message that you do not understand, see “Dis-
played Call Information” on Page 20.
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CARE AND MAINTENANCE
To enjoy your System 350 79-Memory Caller ID for a long time:
• Keep the system dry. If it gets wet, wipe it dry immediately.
• Use and store the system only in normal temperature
environments.
• Handle the system gently and carefully. Don't drop it.
• Keep the system away from dust and dirt.
• Wipe the system with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the system’s internal components
can cause a malfunction and invalidate its warranty. If your sys-
tem is not performing as it should, take it to your local Ra-
dioShack store for assistance. If the trouble is affecting the
telephone lines, the phone company can ask you to disconnect
your system until you have resolved the problem.
THE FCC WANTS YOU TO KNOW
In the unlikely event that your system causes problems on the
phone line, the telephone company can temporarily disconnect
your service. If this happens, the telephone company attempts
to notify you as soon as possible and advises you of your right
to file a complaint with the FCC.
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Also, the telephone company can make changes to its lines,
equipment, operations, or procedures that could affect the op-
eration of the system. The telephone company notifies you of
these changes in advance, so you can take the necessary steps
to prevent interruption of your telephone service.
LIGHTNING
Your system has built-in protection circuits to reduce the risk of
damage from surges in phone line or power line current. These
protection circuits meet or exceed FCC requirements. However,
lightning striking the phone line can damage your system.
Lightning damage is not common. However, if you live in an
area that has severe electrical storms, we suggest you unplug
your system during storms to reduce the possibility of damage.
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Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material
and workmanship under normal use for one (1) year from the date of purchase from
RadioShack company-owned stores and authorized RadioShack franchisees and
dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS
WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CON-
TAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO
LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR
ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DI-
RECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR
ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT
LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF
TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the limitations on how long an implied warranty lasts or the
exclusion of incidental or consequential damages, so the above limitations or exclu-
sions may not apply to you.
In the event of a product defect during the warranty period, take the product and the
RadioShack sales receipt as proof of purchase date to any RadioShack store. Ra-
dioShack will, at its option, unless otherwise provided by law: (a) correct the defect by
product repair without charge for parts and labor; (b) replace the product with one of
the same or similar design; or (c) refund the purchase price. All replaced parts and
products, and products on which a refund is made, become the property of Ra-
dioShack. New or reconditioned parts and products may be used in the performance
of warranty service. Repaired or replaced parts and products are warranted for the re-
mainder of the original warranty period. You will be charged for repair or replacement
of the product made after the expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of
God, abuse, accident, misuse, improper or abnormal usage, failure to follow instruc-
tions, improper installation or maintenance, alteration, lightning or other incidence of
excess voltage or current; (b) any repairs other than those provided by a RadioShack
Authorized Service Facility; (c) consumables such as fuses or batteries; (d) cosmetic
damage; (e) transportation, shipping or insurance costs; or (f) costs of product re-
moval, installation, set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600,
Fort Worth, TX 76102
We Service What We Sell
3/97
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
01A99
Printed in China
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