Radio Shack Cordless Telephone ET 598 User Guide

43-698a.fm Page 1 Friday, August 13, 1999 12:56 PM  
Cat. No. 43-698A  
OWNER’S MANUAL  
Please read before using this equipment.  
ET-598  
25-Channel  
2-Line Cordless Telephone  
with Dual Keypads  
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This telephone has been tested and  
found to comply with all applicable UL  
and FCC standards.  
Warning: To prevent fire or shock  
hazard, do not expose this product  
to rain or moisture.  
We recommend you record your  
phone’s serial number here. The num-  
ber is on the bottom of the base.  
CAUTION  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
Serial Number:  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVIC-  
ING TO QUALIFIED PERSONNEL.  
Important Note: Cordless phones  
such as your ET-598 require AC power  
to operate. When the AC power is off,  
you cannot dial out or receive incoming  
calls using this phone. To be safe, you  
should also have a phone that does  
not need AC power to operate (not a  
cordless phone) so you can still make  
and receive calls if there is an AC pow-  
er failure.  
This symbol is intended to alert you  
to the presence of uninsulated dan-  
gerous voltage within the product’s  
enclosure that might be of sufficient  
magnitude to constitute a risk of  
electric shock. Do not open the  
product’s case.  
This symbol is intended to inform  
you that important operating and  
maintenance instructions are in-  
cluded in the literature accompany-  
ing this product.  
Your telephone operates on standard  
radio frequencies as allocated by the  
FCC. Even though the access protec-  
tion code prevents unauthorized use  
of your phone line, it is possible for  
other radio units operating on similar  
frequencies within a certain area to  
unintentionally intercept your conver-  
sations and/or cause interference.  
This lack of privacy can occur with any  
cordless phone.  
!
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READ THIS BEFORE  
INSTALLATION  
FCC STATEMENT  
This telephone complies with Part 68  
of FCC Rules. Upon request, you must  
provide the FCC Registration Number  
and the REN to your phone company.  
These numbers are located on the bot-  
tom of the base.  
Each device that you connect to the  
phone line draws power from the  
phone line. We refer to this power draw  
as the device’s ringer equivalence  
number, or REN. The REN for your  
ET-598 is located on the bottom of the  
base.  
Note: You must not connect your  
phone to any of the following:  
If you are using more than one phone  
or other device on the line, add up all  
the RENs. If the total is more than five,  
your phones might not ring. In rural ar-  
eas, a total REN of three might impair  
ringer operation. If ringer operation is  
impaired, remove a device from the  
line.  
• coin-operated systems  
• party-line systems  
• most electronic key phone sys-  
tems  
4
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CONTENTS  
Installation ............................................................................................................ 6  
Selecting a Location ........................................................................................ 6  
Mounting/Connecting the Phone ..................................................................... 6  
Placing the Base on a Desk Top ............................................................... 7  
Mounting the Base on a Wall Plate ........................................................... 8  
Mounting the Base Directly on the Wall .................................................. 10  
Connecting and Charging the Battery Pack .................................................. 12  
Setting the Dialing Mode ............................................................................... 14  
Turning the Ringer On/Off ............................................................................. 14  
Operation ............................................................................................................ 15  
Handset Operation ........................................................................................ 15  
Making a Call .......................................................................................... 15  
Answering a Call ..................................................................................... 15  
Changing the Channel ............................................................................ 16  
Speakerphone Operation .............................................................................. 16  
Making a Call .......................................................................................... 16  
Answering a Call ..................................................................................... 16  
Using Privacy .......................................................................................... 17  
Adjusting the Speakerphone Volume ..................................................... 17  
Putting a Call on Hold ................................................................................... 17  
Switching Between the Handset and Speakerphone .................................... 18  
Using Both the Handset and Speakerphone .......................................... 18  
Making a Conference Call ............................................................................. 19  
Using Redial .................................................................................................. 20  
Using Flash ................................................................................................... 20  
Using Tone Services on a Pulse Line ........................................................... 20  
Using the Paging/Intercom Features ............................................................ 21  
Memory Dialing ............................................................................................. 22  
Storing a Number in Memory .................................................................. 22  
Entering a Pause .................................................................................... 23  
Dialing a Memory Number ...................................................................... 23  
Chain-Dialing Service Numbers ............................................................. 23  
Testing Stored Emergency Numbers ...................................................... 23  
Troubleshooting ................................................................................................ 24  
Care and Maintenance ...................................................................................... 26  
Replacing the Battery Pack ........................................................................... 27  
The FCC Wants You to Know ....................................................................... 28  
Lightning ....................................................................................................... 28  
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INSTALLATION  
Or, you can connect it to two separate  
1-line modular telephone jacks using  
the supplied 2-line modular cord and a  
1-line modular cord (such as Ra-  
dioShack Cat. No. 279-356, not sup-  
plied).  
SELECTING A  
LOCATION  
You can place the phone on a desk top  
or table, or mount it on a wall. Select a  
location that is:  
• near an AC outlet  
Notes:  
• near a telephone line jack  
• out of the way of normal activities  
• Two-line and single-line modular  
cords look alike but are wired dif-  
ferently. To use the ET-598’s two  
lines, use only the supplied two-  
line modular cord to connect to a  
two-line modular jack.  
• away from electrical machinery,  
electrical appliances, metal walls  
or filing cabinets, wireless inter-  
coms, alarms, and room monitors  
• You can also use the ET-598 with  
a single 1-line modular jack.  
• away from other cordless phones  
The base’s location affects the hand-  
set’s range. If you have a choice of  
several locations, try each to see  
which provides the best performance.  
If your phone wiring does not have a  
modular phone jack, you can:  
• Update the wiring yourself, using  
jacks and adapters available at  
your local RadioShack store  
• Have the phone company update  
the wiring for you  
MOUNTING/CONNECTING  
THE PHONE  
Note: The USOC number of the jack to  
be installed is RJ14C for a two-line  
baseboard jack or RJ14W for a two-  
line wall-plate jack.  
To use both of the ET-598’s lines, you  
must connect it to two separate tele-  
phone lines. Each of these lines must  
have its own phone number. If you do  
not have two telephone lines, contact  
your phone company to get a second  
line.  
Caution: The supplied RadioShack  
adapter was designed specifically for  
your ET-598. Use only the supplied  
adapter.  
You can connect your telephone to a  
2-line modular telephone jack using  
the supplied 2-line modular cord.  
6
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If you have only a single 1-line  
modular jack, plug one end of the  
supplied modular cord into the  
TEL LINE 1/2 jack to use line 1, or  
into the TEL LINE 2 jack to use  
line 2.  
Placing the Base  
on a Desk Top  
Follow these steps when you place  
the base on a desk, shelf, or table.  
1. If you have a single 2-line modular  
jack, plug one end of the supplied  
modular cord into the TEL LINE 1/2  
jack.  
2. Plug the supplied AC adapter’s  
barrel plug into the DC IN 9V jack.  
3. Route the adapter’s cord through  
the strain relief slot.  
Note: When you make this con-  
nection, you should not connect  
another modular cord to the TEL  
LINE 2 jack or phone operation will  
be erratic.  
Strain Relief Slot  
If you have two separate 1-line  
modular jacks, plug one end of the  
supplied modular cord into the  
TEL LINE 1/2 jack and plug an-  
other modular cord (not supplied)  
into the TEL LINE 2 jack.  
4. Plug the adapter into a standard  
AC outlet. The POWER indicator  
on the base lights.  
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5. Plug the other end(s) of the modu-  
lar cord(s) into the modular  
jack(s).  
Mounting the Base  
on a Wall Plate  
To make this connection, you need a  
2-line short modular cord, such as  
Cat. No. 279-390 (not supplied).  
1. If you have a single 2-line modular  
jack on the wall plate, plug one  
end of a 2-line short modular cord  
into the TEL LINE 1/2 jack.  
6. Raise the base’s antenna to a ver-  
tical position and fully extend it.  
Note: When you make this con-  
nection, you should not connect  
another modular cord to the TEL  
LINE 2 jack or phone operation will  
be erratic.  
If you have a single 1-line modular  
jack on the wall plate and a modu-  
lar wall jack close by, plug one  
end of a short modular cord into  
the TEL LINE 1/2 jack to use line 1,  
then connect the supplied modu-  
lar cord into the TEL LINE 2 jack to  
use line 2.  
If you have only a single 1-line  
modular jack on the wall plate,  
plug one end of a short modular  
cord into the TEL LINE 1/2 jack to  
use line 1, or to the TEL LINE 2  
jack to use line 2.  
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2. Plug the supplied AC adapter’s  
4. Plug the adapter into a standard  
AC outlet. The POWER indicator  
on the base lights.  
barrel plug into the DC IN 9V jack.  
3. Route the adapter cord through  
both the upper and lower grooves  
and the modular cord(s) through  
only the upper groove on the bot-  
tom of the base.  
5. Plug the other end(s) of the modu-  
lar cord(s) into the wall plate jack  
(and wall jack, if appropriate), then  
align the base’s keyhole slots with  
the wall plate studs and slide the  
base downward to secure it.  
Upper  
Grooves  
Lower  
Groove  
If you are using two modu-  
Note:  
lar cords, route both through the  
appropriate grooves.  
6. Press and lift out the handset  
holder, rotate it 180°, then snap it  
back into place so it holds the  
handset.  
9
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7. Raise the base’s antenna to a ver-  
tical position and fully extend it.  
2. If you have a single 2-line modular  
jack, plug one end of the supplied  
modular cord into the TEL LINE 1/2  
jack.  
Note: When you make this con-  
nection, you should not connect  
another modular cord to the TEL  
LINE 2 jack or phone operation will  
be erratic.  
If you have two separate 1-line  
modular jacks, plug one end of the  
supplied modular cord into the  
TEL LINE 1/2 jack and plug an-  
other modular cord (not supplied)  
into the TEL LINE 2 jack.  
Mounting the Base  
Directly on the Wall  
To mount the base directly on the wall,  
you need two wood screws (not sup-  
plied) with heads that fit into the key-  
hole slots on the bottom of the base.  
5/16  
1. Drill two holes 315/16  
inches apart. Then  
thread a screw into  
each hole, letting the  
heads extend about  
5/16 inch from the wall.  
315/16  
If you have only a single 1-line  
modular jack, plug one end of the  
supplied modular cord into the  
TEL LINE 1/2 jack to use line 1, or  
into the TEL LINE 2 jack to use  
line 2.  
10  
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3. Plug the supplied AC adapter’s  
5. Plug the adapter into a standard  
AC outlet. The POWER indicator  
on the base lights.  
barrel plug into the DC IN 9V jack.  
4. Route the adapter and modular  
cords through both the upper and  
lower grooves on the bottom of  
the base.  
6. Plug the other end(s) of the  
cord(s) into a modular phone line  
jack(s).  
Upper  
Grooves  
7. Align the keyhole slots with the  
mounting screws and slide the  
base downward to secure it.  
Lower  
Grooves  
If you are using two modu-  
Note:  
lar cords, route both through the  
appropriate grooves.  
11  
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8. Press and lift out the handset  
holder, rotate it 180°, then snap it  
back into place so it holds the  
handset.  
CONNECTING AND  
CHARGING THE  
BATTERY PACK  
The ET-598 comes with a recharge-  
able nickel-cadmium battery pack in-  
stalled in the handset. Before using  
your phone, you must connect the bat-  
tery pack, then charge it for about 14  
hours.  
9. Raise the base’s antenna to a ver-  
tical position and fully extend it.  
1. Remove the screw from the bat-  
tery compartment cover on the  
bottom of the handset, then press  
down and slide off the handset’s  
cover.  
2. Plug the battery pack’s plastic  
connector into the phone’s socket.  
The connector fits only one way.  
3. Replace the cover and tighten the  
screw.  
12  
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4. To charge the battery pack, simply  
place the handset on the base.  
The CHARGE indicator on the  
base lights.  
• If the BATT LOW indicator does  
not flash and the phone does not  
work, recharge the battery pack.  
(The battery charge might be too  
low to flash the indicator.)  
• If the battery pack gets weak dur-  
ing a call, the handset sounds a  
beep every 30 seconds, and the  
BATT LOW indicator flashes. If  
this happens, you must recharge  
the battery pack before you can  
make another call.  
• About once a month, fully dis-  
charge the battery pack by keep-  
ing the handset off the base until  
the BATT LOW indicator flashes.  
Otherwise, the battery pack loses  
its ability to fully recharge.  
Recharge the battery pack when the  
BATT LOW indicator flashes.  
• Using a pencil eraser, clean the  
charging contacts on the handset  
and the base about once a month  
to make sure they are not dirty or  
tarnished.  
BATTLOW  
Notes:  
• If the CHARGE indicator does not  
light when you place the handset  
on the base, be sure the battery  
pack and AC adapter are correctly  
and securely connected.  
• When you first use the phone after  
charging or recharging the battery  
pack, the phone might not work  
and you might hear an error tone.  
If this happens, return the handset  
to the base for a few seconds.  
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SETTING THE DIALING  
MODE  
TURNING THE RINGER  
ON/OFF  
P
T
Set • • on the back of the base for  
the type of service you have. If you  
are not sure which type you have, do  
this test.  
You can turn the ringer on the base on  
RINGER  
or off. Set  
on the back of the  
base to the position you want.  
P
T
T
1. Set • • to (tone).  
The switch setting affects the ringer on  
the base only. The handset’s ringer is  
always turned on as long as the hand-  
set is off the base. When you place the  
SPEAKER  
LINE 1  
then press  
2. Press  
and listen for the dial tone.  
RINGER  
handset on the base and set  
0
3. Press any number other than .  
OFF  
to  
, the ET-598 does not ring when  
it receives a call. However, other  
phones connected to the same phone  
line still ring.  
Note: If your phone system re-  
quires that you dial an access  
code (9, for example) before you  
dial an outside number, do not  
press the access code either.  
If the dial tone stops, that line has  
tone service.  
If the dial tone continues, that line  
has pulse service.  
LINE 2  
4. Press  
, listen for the dial  
tone, and repeat Step 3.  
If you have tone service on both lines,  
P
T
T
leave • • set to .  
If you have pulse service on either line,  
P
T
P
set • • to (pulse).  
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OPERATION  
Note: You can use the keypad on ei-  
ther the handset or the base to operate  
the ET-598. To use the speakerphone,  
you must use the base’s keypad; to  
use the handset, you must use the  
handset’s keypad.  
Answering a Call  
To help you tell which line is ringing,  
each line has a distinctive ring tone.  
To answer a call, simply lift the hand-  
set. If the handset is away from the  
base, press TALK to answer the flash-  
ing line. The BATT LOW indicator and  
the LINE 1 or LINE 2 indicator on the  
handset light. The indicator for the line  
in use flashes on the base.  
HANDSET OPERATION  
Making a Call  
To make a call using the handset, lift  
the handset from the base and listen  
for a dial tone. If the handset is away  
from the base, press TALK and listen  
for a dial tone. On the handset, the  
BATT LOW indicator and a LINE indi-  
cator (1 or 2, whichever line was dialed  
the last time) light. The indicator for the  
same line flashes on the base, indicat-  
ing that line is in use at the handset.  
Use the handset keypad to dial the de-  
sired number.  
To disconnect a call, press TALK on  
the handset or place the handset on  
the base.  
Notes:  
• If you press TALK to hang up and  
the phone does not disconnect,  
hold the handset closer to the  
base, then press TALK again.  
• When you receive an incoming  
call on one line while you are  
using the handset to talk on the  
other, the handset does not ring  
but you hear a tone through the  
earpiece. Place the current call on  
hold (see “Putting a Call on Hold”  
on Page 17), then press the line  
button for the incoming call.  
If you press the other line’s button  
without first pressing HOLD, the  
first call is disconnected.  
You can also press LINE 1 or LINE 2 to  
directly select the line you want to use.  
If either indicator is flashing, someone  
at the base is using that line on the  
speakerphone. Press the line button  
whose indicator is not lit.  
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Changing the Channel  
If you notice interference, static, or  
noise during a call, press CH (channel)  
to find a clearer channel.  
HOLD  
You can also press LINE 1 or LINE 2 to  
directly select the line you want to use.  
If either indicator is flashing, someone  
at the handset is using the line. Press  
the line button whose indicator is not  
lit.  
The ET-598 changes to a different  
channel each time you press CH.  
Note: If the handset is too far away  
from the base, the channel might not  
change. Move closer to the base and  
try again.  
Answering a Call  
To answer a call using the speaker-  
phone, simply press SPEAKER or ei-  
ther LINE 1 or LINE 2, whichever is  
flashing. The SPEAKER indicator and  
the selected line indicator light. The in-  
dicator for the line in use flashes on the  
handset.  
SPEAKERPHONE  
OPERATION  
Making a Call  
To make a call using the speaker-  
phone, simply press SPEAKER. The  
SPEAKER indicator and either the  
LINE 1 or LINE 2 indicator light on the  
base. The indicator for the same line  
flashes on the handset as a reminder  
that the line is in use. Use the base  
keypad to dial the desired number.  
To end a speakerphone call, simply  
press SPEAKER. The SPEAKER and  
line indicators turn off.  
Note: When you receive an incoming  
call on a line while you are talking on  
the speakerphone on the other line,  
the line indicator for the incoming call  
flashes. Place the current call on hold,  
then press the line button for the in-  
coming call.  
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Using Privacy  
While using the speakerphone, you  
can talk to someone else in the room  
without the person on the other end of  
the phone line hearing your conversa-  
tion. Press and release PRIVACY dur-  
ing the call. The SPEAKER indicator  
flashes. Press PRIVACY again to re-  
sume your phone conversation. The  
indicator lights steadily.  
Adjusting the Speakerphone  
Volume  
When you put a call on hold at the  
base, the base’s HOLD indicator lights  
and the line indicator flashes on both  
the base and handset. When you put a  
call on hold at the handset, the hand-  
set’s BATT LOW indicator turns off and  
the line indicator flashes on both the  
handset and base.  
Slide VOLUME on the right of the base  
to adjust the speakerphone’s volume  
so you can hear the other party at a  
comfortable level.  
The phone disconnects the call 5 min-  
utes after you put it on hold. However,  
during those 5 minutes, a series of  
beeps reminds you the call is on hold.  
After 1 minute, the device (handset or  
base) where the line was put on hold  
beeps every 15 seconds. After 4 min-  
utes, the device beeps every 5 sec-  
onds. After 5 minutes, the device  
sounds a long tone and disconnects  
the call.  
PUTTING A CALL ON  
HOLD  
Press HOLD on either the handset or  
the base to put a call on hold. While a  
call is on hold, you can temporarily  
place the handset on the base or use  
the other phone line without discon-  
necting the current call.  
To release a line from hold and contin-  
ue your conversation, press that line’s  
button. You can also release a call  
from hold by pressing TALK, picking up  
the handset from the base, or pressing  
SPEAKER on the base.  
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You can use another phone on the  
same line to pick up the call on hold,  
but the device that put the line on hold  
still shows that line on hold. After 5  
minutes the line indicator turns off.  
SWITCHING BETWEEN  
THE HANDSET AND  
SPEAKERPHONE  
To switch to the speakerphone while  
you are using the handset, press HOLD  
on the handset, then press SPEAKER  
or LINE 1 or LINE 2 on the base.  
You can alternate between the two  
lines by pressing HOLD then the button  
for the desired line.  
To switch to the handset while you are  
using the speakerphone, press HOLD  
on the base, then lift the handset off  
the base.  
Notes:  
• If you press the other line’s button  
without first pressing HOLD, the  
first call is disconnected.  
Or, if the handset is off the base, press  
HOLD on the base, then press TALK or  
LINE 1 or LINE 2 on the handset.  
• If you place the second line on  
hold, the hold time restarts for the  
first line. Both lines automatically  
disconnect after 5 minutes.  
• A call on hold does not automati-  
cally disconnect as long as you  
are talking on the second line on  
the same device (handset or  
speakerphone). The hold time re-  
starts when you hang up the sec-  
ond line.  
• If you place both lines on hold and  
then press TALK, pick up the  
handset from the base, or press  
SPEAKER, the line you dialed last  
is released from hold and the line  
you dialed first remains on hold.  
Using Both the Handset and  
Speakerphone  
If you make or answer a call using one  
keypad (speakerphone or handset),  
someone else can press the corre-  
sponding line button on the other key-  
pad and join the conversation.  
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43-698a.fm Page 19 Friday, August 13, 1999 12:56 PM  
During the call, one of you can hang up  
and the call can continue at the other  
keypad.  
To start a 4-way conference call (two  
outside lines, handset, and speaker-  
phone), first establish the 3-way con-  
ference call, then press either line  
button on the other keypad.  
Note: If you hear a high-pitched noise  
from the base’s speaker, the handset  
and the base are too close together.  
If you and someone else are already  
talking to an outside line using both the  
handset and speakerphone, the per-  
son at the handset should place the  
current call on hold, press the vacant  
line button, then make the call. Then,  
after the called party answers, press  
To talk with two parties using both out-  
side lines, see “Making a Conference  
Call.”  
INTERCOM  
base presses  
intercom, press  
parties.  
. After the person at the  
MAKING A  
CONFERENCE CALL  
SPEAKER  
to answer the  
CONF  
to join all four  
Follow these steps to make a 3-way  
conference call.  
To end the conference call, press  
1. Place the first call on hold.  
TALK  
, return the handset to the base,  
SPEAKER  
or press  
on the base.  
2. Make or answer a call on the other  
line.  
If you want to hang up one line and  
continue talking on the other, press  
Note: Be sure to wait until the  
other party answers when you  
make a call before proceeding to  
HOLD  
to put both lines on hold, press  
the line button for the line you want to  
hang up, then press the line button for  
the line you want to keep.  
CONF  
Step 3. If you press  
before  
the other party answers, the call  
might not be connected.  
CONF  
. The BATT LOW indi-  
3. Press  
cator briefly flashes, then you can  
talk with both parties.  
19  
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43-698a.fm Page 20 Friday, August 13, 1999 12:56 PM  
USING REDIAL  
USING FLASH  
REDIAL/P  
FLASH  
performs the electronic equiva-  
lets you quickly dial the last  
number dialed on either LINE 1 or  
LINE 2. When you hear a dial tone,  
lent of a switchhook operation for spe-  
cial services, such as Call Waiting.  
REDIAL/P  
simply press  
.
For example, if you have Call Waiting,  
FLASH  
press  
to answer an incoming  
Notes:  
call without disconnecting the current  
• The redial memory is indepen-  
dent for each keypad. You can-  
not redial a number you dialed  
on the handset keypad using  
FLASH  
call. Press  
first call.  
again to return to the  
Note: If you do not have any special  
FLASH  
REDIAL/P  
on the base keypad,  
services, pressing  
connect the current call.  
might dis-  
and vice versa.  
• The redial memory holds up to  
32 digits, so you can redial long-  
distance as well as local num-  
bers.  
USING TONE SERVICES  
ON A PULSE LINE  
• The redial memory also holds  
pause entries. See “Entering a  
Pause” on Page 23.  
Some special services, such as bank-  
by-phone, require tone signals. If you  
have pulse service, you can still use  
these special tone services by follow-  
ing these steps.  
• The redial memory does not store  
a flash entry or any digits you  
FLASH  
press after  
Flash”).  
(see “Using  
P
T
P
1. Be sure • • is set to .  
2. Dial the service’s main number.  
20  
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43-698a.fm Page 21 Friday, August 13, 1999 12:56 PM  
3. When the service answers, press  
TONE/ . Any additional numbers  
you dial are sent as tone signals.  
To answer the page, press TALK or IN-  
TERCOM (on the handset) or SPEAKER  
or INTERCOM (on the base). To end  
the intercom call, press TALK or  
SPEAKER or INTERCOM (on the hand-  
set or the base) or hang up the hand-  
set.  
4. After you complete the call, return  
the handset to the base, and  
press TALK on the handset or  
SPEAKER on the base. The phone  
automatically resets to the pulse  
mode.  
During a call, you can page someone  
at either the base or the handset to join  
the conversation. Press INTERCOM.  
The current call is put on hold. When  
the person at the base or handset an-  
swers, tell them to press SPEAKER or  
TALK once to end the intercom call  
then CONF to join the conversation.  
USING THE PAGING/  
INTERCOM FEATURES  
You can use the ET-598 as a two-way  
pager and intercom between the base  
and the handset. This is useful if the  
handset is away from the base and you  
want to locate it, or if you want to have  
a conversation between the handset  
and the base.  
Notes:  
• The intercom does not operate if  
the called party is on a call.  
• If a call comes in during an inter-  
com conversation, either of the  
intercom parties can answer the  
call as they normally would. Press  
TALK on the handset or SPEAKER  
on the base once to end the inter-  
com call, then press TALK or  
SPEAKER again to receive the  
incoming call.  
To page the base or handset, press IN-  
TERCOM. Both the base and the hand-  
set ring.  
21  
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MEMORY DIALING  
You can store up to 20 numbers in  
memory (10 in the handset’s memory  
and another 10 in the base’s memory),  
then dial a stored number by pressing a  
one-digit memory location number.  
Notes:  
• Each number you store can be up  
to 16 digits long.  
TONE  
3. Enter the number and any  
PAUSE  
and  
entries (see “Using  
• You cannot dial a number stored  
in one memory location (the base  
or the handset) using the keypad  
on the other.  
Tone Services on a Pulse Line” on  
Page 20 and “Entering a Pause”  
on Page 23).  
TONE  
PAUSE  
entry  
Note: Each  
or  
uses one digit of memory.  
Storing a Number in Memory  
MEMO  
4. Press  
, then enter the mem-  
Notes:  
0 9  
ory location number ( – ). A sin-  
gle tone sounds to indicate that  
the number is stored.  
• If you wait more than 20 seconds  
between each key press, an error  
tone sounds and the phone exits  
the programming mode.  
If the phone sounds five quick  
beeps, you have made an entry  
error and the number was not  
stored. Start again from Step 2.  
To store a number in the base’s  
memory, start with Step 2.  
1. To store a number in the hand-  
set’s memory, lift the handset. If  
TALK  
you hear a dial tone, press  
to turn it off.  
MEMO  
2. Press  
. The BATT LOW in-  
dicator blinks on the handset or  
the SPEAKER indicator blinks on  
the base.  
22  
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43-698a.fm Page 23 Friday, August 13, 1999 12:56 PM  
5. For each stored number, write the  
person’s or company’s name next  
to the appropriate location number  
on the supplied MEMORY direc-  
tory sticker. (Use a pencil in case  
you want to change the number  
later.) Attach the sticker to the  
handset.  
Dialing a Memory Number  
To dial a number stored in the hand-  
set’s memory, lift the handset from the  
cradle or press TALK. When you hear  
a dial tone, press MEMO and enter the  
memory location number for the num-  
ber you want to dial.  
To dial a number stored in the base’s  
memory, press SPEAKER. When you  
hear a dial tone, press MEMO and en-  
ter the memory location number for the  
number you want to dial.  
Chain-Dialing Service  
Numbers  
When calling special services (such as  
alternate long distance or bank-by-  
phone), dial the service’s main number  
first. Then, at the appropriate place in  
the call, press MEMO and the number  
for the memory location where the ad-  
ditional information is stored.  
To erase a stored number, simply  
store a new number in its place. Or,  
press MEMO twice, then press the  
memory location number (09) you  
want to clear. A tone sounds.  
Entering a Pause  
Testing Stored Emergency  
Numbers  
In some telephone systems, you must  
dial an access code (9, for example)  
and wait for a second dial tone before  
you can dial an outside number. You  
can store the access code with the  
phone number. However, you should  
also store a pause after the access  
code to allow the outside line time to  
connect.  
If you store an emergency service’s  
number (police department, fire de-  
partment, ambulance) and you choose  
to test the stored number, make the  
test call during the late evening or early  
morning hours to avoid peak demand  
periods. Also, remain on the line to ex-  
plain the reason for your call.  
To enter a 2-second pause, press  
REDIAL/P. For a longer pause, press  
REDAIL/P additional times.  
23  
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TROUBLESHOOTING  
We do not expect you to have any problems with your phone, but if you do, the fol-  
lowing suggestions might help.  
Problem  
Suggestion  
Low volume or unusual  
sounds.  
Someone has picked up another phone on the  
same line. Hang up the other phone.  
Severe noise interference.  
• Keep the handset and base away from  
computers, remote control toys, wireless  
microphones, alarm systems, intercoms,  
room monitors, fluorescent lights, and  
electrical appliances.  
• Press CH to change the channel.  
• Move to another location or turn off the  
source of interference.  
The phone cannot be oper-  
ated at a useful distance from  
the base because the signal  
becomes weak or noisy  
(handset’s range has  
• Fully extend the base’s antenna in a verti-  
cal position.  
• Be sure neither antenna is touching a  
metal surface.  
decreased).  
• Return the handset to the base to recharge  
the battery pack.  
The phone does not work or  
works poorly.  
Be sure the base’s phone line cord and AC  
adapter are correctly and securely connected,  
and the battery pack is connected and charged.  
The handset battery pack  
does not charge.  
• Check the charging contacts on the hand-  
set and base. If they are dirty, clean them  
with a pencil eraser.  
• Be sure the battery pack is connected cor-  
rectly.  
• Replace the battery pack (see “Replacing  
the Battery Pack” on Page 27).  
24  
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43-698a.fm Page 25 Friday, August 13, 1999 12:56 PM  
Problem  
Suggestion  
Handset does not ring or  
receive a page.  
• Lift the base’s antenna to a fully vertical  
position.  
• Move the handset closer to the base.  
• Move the handset and base away from  
other electrical devices.  
• Return the handset to the base to recharge  
the battery pack.  
The handset stops working or  
works poorly during a call.  
• Fully extend the base’s antenna, and place  
it in a vertical position.  
• Move the handset closer to the base.  
• Be sure the handset’s battery pack is  
charged. (If the battery power is too low, it  
does not have enough power to light the  
BATT LOW indicator.)  
• If the base loses power while the handset  
is off of it, the security access-protection  
code might change. Restore power to the  
base, then place the handset back on the  
base and leave it there for a few seconds.  
The call is too noisy.  
Change channels, or hang up and redial the  
number.  
If you still have problems, disconnect the phone. If other phones on the same line  
work properly, the fault is in this phone or its installation. If you cannot find the prob-  
lem, take your phone to your local RadioShack store for assistance.  
25  
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43-698a.fm Page 26 Friday, August 13, 1999 12:56 PM  
CARE AND MAINTENANCE  
Your RadioShack ET-598 25-Channel Two-Line Cordless Telephone with Dual Key-  
pads is an example of superior design and craftsmanship. The following suggestions  
will help you care for your cordless telephone so you can enjoy it for years.  
Keep the phone dry. If it gets wet, wipe it dry immediately. Liquids  
might contain minerals that can corrode the electronic circuits.  
Use and store the phone only in normal temperature environments.  
Temperature extremes can shorten the life of electronic devices(,  
damage batteries,) and distort or melt plastic parts.  
Keep the phone away from dust and dirt, which can cause premature  
wear of parts.  
Handle the phone gently and carefully. Dropping it can damage cir-  
cuit boards and cases and can cause the phone to work improperly.  
Wipe the phone with a damp cloth occasionally to keep it looking  
new. Do not use harsh chemicals, cleaning solvents, or strong deter-  
gents to clean the phone.  
Modifying or tampering with the telephone’s internal components can cause a mal-  
function and might invalidate your telephone’s warranty and void your FCC authori-  
zation to operate it. If your phone is not performing as it should, take it to your local  
RadioShack store for assistance. If the trouble is affecting the phone lines, the  
phone company might ask you to disconnect your phone until you have resolved the  
problem.  
26  
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43-698a.fm Page 27 Friday, August 13, 1999 12:56 PM  
3. Insert a fresh battery pack and  
plug its connector into the socket  
inside the battery compartment.  
REPLACING THE  
BATTERY PACK  
If you follow the instructions in “Con-  
necting and Charging the Battery  
Pack” on Page 12, the battery pack  
should last about a year. If the battery  
pack will not hold a charge for more  
than 2 hours after an overnight charge,  
replace it with a new 3.6 V, 300 mAH  
battery pack with a connector that fits  
the socket in the battery compartment.  
You can order a replacement battery  
pack through your local RadioShack  
store.  
4. Replace the cover and secure it  
with the screw.  
Cautions:  
• You must use a replacement bat-  
tery pack of the same size and  
type.  
• Do not dispose of the battery pack  
in a fire because it might explode.  
• Do not open or mutilate the bat-  
tery pack.  
Install the new battery pack as de-  
scribed below, then charge the battery  
pack for 14 hours before you use it.  
• Be careful not to short the battery  
pack by touching it with conduct-  
ing materials, such as rings,  
bracelets, and keys. The battery  
pack or conductor might overheat  
and burn.  
Note: To avoid losing phone numbers  
stored in memory, try to install and be-  
gin charging the new battery pack  
within 1 minute after removing the old  
one.  
Important: This product contains a re-  
chargeable nickel cadmium battery  
pack. At the end of the battery pack’s  
useful life, it must be recycled or dis-  
posed of properly. Contact your local,  
county, or state hazardous waste man-  
agement authorities for information on  
recycling or disposal programs in your  
area. Some options that might be  
available are: municipal curb-side col-  
lection, drop-off boxes at retailers such  
as your local RadioShack store, recy-  
cling collection centers, and mail-back  
programs.  
1. Remove the screw from the bat-  
tery compartment cover on the  
bottom of the handset, then press  
down and slide off the cover.  
2. Gently pull on the battery connec-  
tor to disconnect it, then remove  
the battery pack.  
27  
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43-698a.fm Page 28 Friday, August 13, 1999 12:56 PM  
If you cannot eliminate the interfer-  
ence, the FCC requires that you stop  
using your phone.  
THE FCC WANTS YOU  
TO KNOW  
In the unlikely event that your phone  
causes problems on the phone line,  
the phone company can temporarily  
discontinue your service. If this hap-  
pens, the phone company attempts to  
notify you in advance. If advance no-  
tice is not practical, the phone compa-  
ny notifies you as soon as possible and  
advises you of your right to file a com-  
plaint with the FCC.  
Some cordless phones operate at fre-  
quencies that might cause interference  
to nearby TVs and VCRs. To minimize  
or prevent such interference, the base  
of the cordless phone should not be  
placed near or on top of a TV or VCR.  
LIGHTNING  
Your telephone has built-in lightning  
protection to reduce the risk of dam-  
age from surges in telephone line and  
power line current. This lightning pro-  
tection meets or exceeds FCC re-  
Also, the phone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect  
the operation of this telephone. The  
telephone company notifies you of  
these changes in advance, so you can  
take the necessary steps to prevent in-  
terruption of your telephone service.  
quirements.  
However,  
lightning  
striking the telephone or power lines  
can damage your telephone.  
Lightning damage is not common.  
Nevertheless, if you live in an area  
that has severe electrical storms, we  
suggest that you unplug your phone  
during storms to reduce the possibility  
of damage.  
Your phone might cause TV or radio  
interference even when it is operating  
properly. To determine whether your  
phone is causing the interference, turn  
off your phone. If the interference goes  
away, your phone is causing the inter-  
ference.  
Try to eliminate the interference by:  
• Moving your phone away from the  
receiver  
• Connecting your phone to an AC  
outlet that is on a different electri-  
cal circuit from the receiver  
• Contacting  
your  
local  
Ra-  
dioShack store for help  
28  
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43-698a.fm Page 29 Friday, August 13, 1999 12:56 PM  
NOTES  
29  
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30  
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31  
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43-698a.fm Page 32 Friday, August 13, 1999 12:56 PM  
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING  
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-  
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY  
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-  
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS  
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-  
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-  
cidental or consequential damages, so the above limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600, Fort Worth, TX 76102  
We Service What We Sell  
3/97  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
UDZZ01503ZA  
10A7  
Printed in Hong Kong  
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