Radio Shack Answering Machine TAD 704 User Guide

43-704.fm Page 1 Wednesday, November 17, 1999 4:47 PM  
Cat. No. 43-704  
OWNER’S MANUAL  
Please read before using this equipment.  
TAD-704  
16-Minute Digital Telephone Answering  
System with 68-Memory Caller ID  
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Programmable Remote Operation Se-  
curity Code — lets you set your own  
security code for remote operation.  
Dialing Option — lets you select the  
usable dialing number from the Caller ID  
record to match the different telephone  
systems.  
Remote Answer-On — lets you turn on  
the TAD from a remote location even  
when it is not set to answer calls.  
Callback — lets you dial the phone  
number in a Caller ID record with the  
touch of a button.  
Room Monitor — lets you listen from a  
remote phone to the room where the  
TAD is installed.  
Message Waiting — lets you know that  
you have received a voice mail message  
(if you subscribe to a message waiting  
service from your local telephone com-  
pany).  
Memory Backup — protects messages  
stored in memory in case of a power fail-  
ure.  
Contrast Control — lets you adjust the  
display contrast for the best readability.  
CALLER ID FEATURES  
Your TAD-704 is ETL listed to UL stan-  
dards and meets all applicable FCC  
standards.  
3-Line Display — lets you view an en-  
tire Caller ID record on one screen.  
Caller ID Memory — stores up to 68  
Caller ID records with name and number  
or name only, depending on the informa-  
tion your phone company provides.  
IMPORTANT CALLER ID  
INFORMATION:  
To use this TAD-704's Caller ID, you  
must be in an area where Caller ID ser-  
vice is available, and you must sub-  
scribe to the service.  
VIP Call List — lets you save up to 10  
caller ID records in a VIP list. Then,  
when any of those callers call, the sys-  
tem sounds a distinctive tone.  
Where Caller ID is offered, one or more  
of the following options are generally  
available:  
Call Summary — displays the number  
of calls you received.  
• caller's number only  
• caller's name only  
New Call Indicator — lets you see at a  
glance that you have new calls.  
• caller's name and number  
Review Scrolling — lets you easily  
scroll through all records in Caller ID  
memory.  
For the TAD's Caller ID memory dial fea-  
ture to operate, you must receive the  
caller's number.  
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If you use more than one TAD-704 or  
other device on the line, add up all the  
RENs. If the total is more than five (three  
in rural areas), your TAD-704 might not  
ring. If ringer operation is impaired, re-  
move one of the devices from the line.  
To reduce the risk of fire or  
shock hazard, do not expose this product to rain  
or moisture.  
WARNING:  
CAUTION  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
TO REDUCE THE RISK OF  
CAUTION:  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVICING  
TO QUALIFIED PERSONNEL.  
FCC STATEMENT  
Your TAD-704 complies with Part 68 of  
FCC Rules. You must, upon request,  
provide the FCC registration number  
and REN to your telephone company.  
These numbers are on the bottom of the  
TAD.  
This symbol is intended to alert  
you to the presence of uninsu-  
lated dangerous voltage within  
the product’s enclosure that might  
be of sufficient magnitude to con-  
stitute a risk of electric shock. Do  
not open the product’s case.  
You must not connect your TAD-704 to:  
• coin-operated systems  
• party-line systems  
This symbol is intended to inform  
you that important operating and  
maintenance instructions are  
• most electronic key phone systems  
!
included in the literature accom-  
panying this product.  
READ THIS BEFORE  
INSTALLATION  
We have designed your TAD-704 to  
conform to federal regulations and you  
can connect it to most phone lines. How-  
ever, each device that you connect to  
the telephone line draws power from the  
line. We refer to this power draw as the  
TAD-704's ringer equivalence number,  
or REN. The REN is shown on the bot-  
tom of your TAD-704.  
4
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CONTENTS  
Preparation .............................................................................................................. 6  
Connecting the Tad ............................................................................................ 6  
Installing a Backup Battery ................................................................................. 7  
Setting the Display Contrast ............................................................................... 7  
Setting the Long Distance Code ......................................................................... 8  
Setting the Area Code ........................................................................................ 8  
Setting the Day, Time and Date .......................................................................... 8  
Setting the Number of Rings .............................................................................. 9  
TAD OPERATION ................................................................................................... 10  
Recording the Outgoing Messages .................................................................. 10  
Checking the Outgoing Messages ................................................................... 10  
Setting the TAD to Answer Calls ...................................................................... 10  
Incoming Message Recording .......................................................................... 11  
Playing Messages ............................................................................................ 12  
Recording a Memo ........................................................................................... 12  
Recording a Conversation ................................................................................ 13  
Deleting Messages ........................................................................................... 13  
Screening Calls ................................................................................................ 13  
Using Call Breakthrough .................................................................................. 14  
Changing the Remote Operation Security Code .............................................. 14  
Remote Operation ............................................................................................ 15  
Using Remote Commands ............................................................................... 15  
Using the Toll-saver .......................................................................................... 15  
Caller ID Operation ............................................................................................... 18  
Caller ID Messages .......................................................................................... 19  
Reviewing Caller ID Records ........................................................................... 20  
Deleting Call Records ....................................................................................... 21  
Using VIP Calls ................................................................................................ 21  
Using Callback ................................................................................................. 23  
Troubleshooting .................................................................................................... 24  
Resetting the TAD ............................................................................................ 25  
Care And Maintenance ......................................................................................... 26  
The FCC Wants You to Know ........................................................................... 27  
Lightning ........................................................................................................... 27  
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PREPARATION  
Select a location for the TAD-704 that is  
near a modular telephone line jack and  
an AC outlet, and is not in the way of  
normal activities.  
3. Plug the cord's other end into a  
modular phone line jack.  
4. Insert the supplied AC adapter's  
barrel plug into the AC 9V 400 mA  
jack on the back of the TAD.  
Cautions:  
CONNECTING THE TAD  
You must use a Class 2  
power source that supplies  
Notes:  
!
9V AC and delivers at least  
400 mA. Its plug must fit the TAD-  
704's AC 9V 400 mA jack. The sup-  
plied adapter meets these specifica-  
tions. Using an adapter that does  
not meet these specifications could  
damage the TAD-704 or the adapt-  
er.  
• Your TAD-704 connects directly to a  
modular telephone line jack. If your  
phone line jack is not a modular  
jack, you can update the wiring  
yourself, using jacks and adapters  
available at your local RadioShack  
store. Or, you can let the phone  
company update the wiring for you.  
• Always connect the AC adapter to  
the TAD-704 before you connect it  
to AC power. When you finish, dis-  
connect the adapter from AC power  
before you disconnect it from the  
TAD-704.  
• The USOC number of the jack to be  
installed is RJ11C.  
Follow these steps to connect your TAD  
to the telephone line and phone.  
1. Unplug the telephone's modular  
cord from the modular phone line  
jack and plug it into the PHONE jack  
on the back of the TAD.  
5. Plug the other end of the adapter  
into a standard AC outlet.  
2. Plug one end of the supplied modu-  
lar cord into the LINE jack on the  
back of the TAD.  
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When you first connect power, the TAD  
beeps once, MEMORY TEST appears,  
and the message counter counts up  
from 0 to 22. Then the TAD beeps. 0  
CALL0MESSAGEappears. OGM1and  
OGM2flash to indicate that no outgoing  
messages are recorded.  
2. Snap the battery's contacts firmly to  
the battery connector and place the  
battery in the compartment.  
INSTALLING A BACKUP  
BATTERY  
3. Replace the cover and secure it with  
the screw.  
Notes:  
Replace the battery when  
pears.  
ap-  
• If the AC power fails or you unplug  
the TAD, a 9V backup battery (not  
supplied) saves the messages, time  
and day settings, and CBT and  
remote operation security codes.  
For the best performance and long-  
est life, we recommend you use a  
RadioShack alkaline battery.  
Warning: Dispose of the old battery  
promptly and properly. Do not burn or  
bury it.  
Cautions:  
• Before you replace the battery, be  
sure the TAD is properly connected  
to AC power. Otherwise, you might  
lose any stored information.  
• If the AC power fails or you unplug  
the TAD, the TAD can receive Caller  
ID records. However, the TAD can-  
not operate on backup battery  
power alone.  
• Disconnect the telephone line cord  
before replacing the battery to  
reduce the risk of fire or injury. Use  
only a 9 Volt alkaline or super heavy  
duty battery.  
Caution: Always use a fresh battery of  
the required size and recommend type.  
1. Use a Phillips screwdriver to remove  
the screw on the battery compart-  
ment cover, then remove the cover.  
• Always remove old an or weak bat-  
tery. A battery can leak chemicals  
that can destroy electronic parts.  
SETTING THE DISPLAY  
CONTRAST  
1. Hold down STOP until the TAD  
beeps once. 7and LCDCONTRAST  
appear. 7flashes.  
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43-704.fm Page 8 Wednesday, November 17, 1999 4:47 PM  
2. Repeatedly press REPEAT to select  
the desired display contrast set-  
tings.  
2. Press CALLBACK twice. 000 and  
SET AREA CODE appear. The first 0  
flashes.  
Note: The TAD-704 provides ten  
(09) display contrast settings.  
3. Repeatedly press REPEAT until the  
first digit of your area code appears,  
then press SKIP to the second digit.  
The second 0flashes.  
3. Press CALLBACK to lock in the set-  
ting.  
Note: If you make a mistake,  
repeatedly press SKIP until the  
desired digit flashes then re-enter  
the code.  
4. Press STOP to return to the time dis-  
play.  
4. Repeat Step 3 to set the second and  
third digits of your area code.  
SETTING THE LONG  
DISTANCE CODE  
5. Press CALLBACK then press STOP  
Note: If you do not complete each step  
within 8 seconds, the TAD exits setup.  
Start again at Step 1.  
to return to the time display.  
SETTING THE DAY, TIME  
AND DATE  
1. Hold down STOP until the TAD  
beeps once.  
2. Press CALLBACK once. 1and SET  
To avoid losing the day and time set-  
tings if AC power fails, we recommend  
you install a backup battery before you  
set the day and time (see “Installing a  
Backup Battery” on Page 7).  
LDSCODEappear. 1flashes.  
3. Repeatedly press REPEAT to set the  
long distance code to 1, 9, or 0.  
4. Press CALLBACK then press STOP  
to return to the time display.  
Follow these steps so the TAD can  
record the correct day and time each  
message and memo is recorded.  
SETTING THE AREA  
CODE  
Note: If you do not complete each step  
within 8 seconds, the TAD exits setup.  
Start again at Step 1.  
Note: If you do not complete each step  
within 8 seconds, the TAD exits setup.  
Start again at Step 1.  
1. Hold down STOP until the TAD  
beeps once.  
1. Hold down STOP until the TAD  
2. Repeatedly press CALLBACK until  
beeps once.  
SUNDAYappears.  
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3. Repeatedly press REPEAT to select  
AMor PMhour.  
4. Press SKIP. The hour digit flashes.  
5. Repeatedly press REPEAT to set the  
correct hour.  
6. Repeat Steps 4 and 5 to set the  
minute, month, date, and the day of  
the week.  
7. Press CALLBACK then press STOP  
to return to the time display.  
SETTING THE NUMBER  
OF RINGS  
Set the ring select switch to 2, 4, 7, or TS  
to set how long the TAD waits before it  
answers a call (2 rings, 4 rings, 7 rings  
or toll-saver).  
If you plan to check your messages by  
long distance, set the ring select switch  
to TS.  
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TAD OPERATION  
Note: As soon as the TAD beeps,  
release OGM1 (or OGM2) quickly.  
Otherwise, the TAD records a “pop”  
sound at the beginning of the outgo-  
ing message.  
RECORDING THE  
OUTGOING MESSAGES  
Before the TAD-704 can answer calls  
and record messages, you must record  
an outgoing message (OGM). The TAD-  
704 lets you record two separate mes-  
sages, and it operates differently based  
on which message you select.  
2. Speak your message from about 8  
inches in front of the TAD.  
3. When you finish, press STOP. The  
TAD beeps and plays back the out-  
going message.  
OGM 1 — After playing your outgoing  
message, the TAD records the caller's  
message.  
CHECKING THE  
OGM 2 (announce-only) — The TAD  
plays your outgoing message, but does  
not record a message.  
OUTGOING MESSAGES  
To check an outgoing message, press  
its button (OGM1 or OGM2). OGM1  
PLAYING (or OGM2 PLAYING) ap-  
pears and the message plays.  
Notes:  
• The maximum length for each out-  
going message is 32 seconds. As  
you record, the message counter  
shows the recording time.  
If no outgoing message is recorded  
when you press OGM1 or OGM2, the  
TAD announces “You have no an-  
nouncement one” (or “two”) and sounds  
four beeps.  
• If you plan to use the TAD's  
announce-only feature, OGM  
2
should clearly state that the caller  
cannot leave a message.  
SETTING THE TAD TO  
ANSWER CALLS  
OGM1or OGM2on the display stops  
flashing to indicate OGM1 or OGM2  
is recorded.  
To turn on the TAD and set it to answer  
calls and record messages, press AN-  
SWER once. The TAD says “Answer on”,  
and beeps once. ANSONappears, then  
the TAD plays the outgoing message  
and shows OGM1PLAYINGbriefly.  
Follow these steps to record an outgoing  
message.  
1. To record the OGM 1 (or OGM 2)  
message, hold down OGM1 (or  
OGM2) until the TAD beeps and the  
timer  
starts  
counting. OGM1  
RECORDING (or OGM2 RECORD-  
ING) appears.  
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43-704.fm Page 11 Wednesday, November 17, 1999 4:47 PM  
The ANSWER indicator lights to show  
that the TAD is ready to answer calls us-  
ing the OGM 1 message and the record  
callers' message.  
coming message, ICM RECORDING  
appears on the display. When a record-  
ing reaches 55 seconds, the TAD beeps  
to notify the caller that time will soon be  
up. At 60 seconds it sounds one long  
and four short beeps, says “Thank you  
for your call,” and hangs up.  
To Announce Only  
When the announce-only feature is on,  
the TAD-704 plays OGM 2 but does not  
let callers leave a message. (You must  
have recorded an OGM 2 message be-  
fore you can use this feature.)  
Additionally, the TAD stops recording  
and resets to answer the next call when:  
• The caller hangs up.  
• There are more than 8 seconds of  
silence.  
To set the TAD to announce-only, be  
sure the TAD is set to answer calls, then  
press OGM2. The TAD says “Announce  
only,” and ANSONLYappears. The TAD  
plays OGM 2, and OGM2 PLAYING  
briefly appears.  
• You pick up any phone on the same  
line as the TAD.  
If the TAD's incoming messages are full  
but the Caller ID records are not full, the  
TAD announces “Message is full”, and  
xx CALLS xx MSG FULL appears. It  
answers calls after 3 rings and plays the  
second outgoing message (OGM 2). If  
no OGM 2 is recorded, the TAD says  
“Message is full. Thank you for your  
call.”  
To turn off the announce-only feature,  
press OGM1. The TAD beeps, says “An-  
swer on,” and plays OGM 1.  
If only Caller ID records (or both the in-  
coming messages and Caller ID  
records) are full, the TAD-704 announc-  
es “Memory is full,” and xxCALLSxx  
MSG FULL appears. The TAD-704 an-  
swers calls after 3 rings and plays the  
second outgoing message (OGM 2). If  
no OGM 2 is recorded, the TAD says  
“Memory is full. Thank you for your call.”  
To turn off the TAD so it does not an-  
swer calls, press ANSWER again. The  
TAD announces “Answer off” and  
beeps. The ANSWER indicator turns off.  
INCOMING MESSAGE  
RECORDING  
Notes:  
• The maximum recording capacity is  
16 minutes (or 68 recorded mes-  
sages), or 68 Caller ID records.  
Each incoming message can be up to  
60 seconds long. While recording the in-  
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43-704.fm Page 12 Wednesday, November 17, 1999 4:47 PM  
• Many local phone companies use  
Calling Party Control (CPC) to sig-  
nal that the caller has hung up. Your  
TAD recognizes a CPC signal and  
releases the line. If the TAD records  
phone company messages or dial  
tones, your local phone company  
probably does not use CPC.  
TAD says, “You have no new messag-  
es.”  
After all messages play, the TAD says,  
“End of messages.”  
To replay a message while you are lis-  
tening to it, press REPEAT. The current  
message replays from the beginning.  
To return to a previous message, hold  
down REPEAT until the desired message  
number appears in the display. Release  
REPEAT to play the selected message.  
PLAYING MESSAGES  
To skip to the next message, press  
SKIP. The next message plays.  
To pause while listening to messages,  
press PLAY. PAUSEappears on the dis-  
play. To resume playback, press PLAY  
again within 60 seconds. Otherwise the  
TAD beeps, says “End of messages,”  
and resets to answer calls.  
The TAD's message window shows the  
total number of messages, both old and  
new. If there are new messages, the  
ANSWER indicator flashes.  
To play the message at a faster speed,  
hold down SKIP. The playback speed in-  
creases, allowing you to quickly scan a  
message or move to any place within a  
message. To resume normal playback,  
release SKIP.  
To play all messages, press PLAY.  
flashes during playback to indicate the  
TAD is playing new messages.  
lights during playback to indicate the  
TAD is playing messages which have al-  
ready been played. The TAD announces  
the number of messages recorded, the  
message number and the day and time  
the message was recorded, and then  
plays the message.  
To stop playback, press STOP. The TAD  
beeps, says “End of messages,” and re-  
sets to answer calls.  
To adjust the TAD's volume, slide VOL-  
UME on the right side of the TAD.  
RECORDING A MEMO  
To play only new messages, hold down  
A memo is a message you can record  
by speaking directly into the TAD, with-  
out having to call in on the phone.  
PLAY for 2 seconds.  
flashes. If  
there are no new messages stored, the  
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43-704.fm Page 13 Wednesday, November 17, 1999 4:47 PM  
Follow these steps to record a memo up  
to 60 seconds long.  
The recorded conversation is stored as  
a message (see “Playing Messages” on  
Page 12).  
1. Press MEMO (and quickly release  
it). The TAD sounds a long beep,  
MEMO RECORDING appears, and  
the timer starts counting. Speak into  
the microphone in a normal voice.  
DELETING MESSAGES  
To delete a specific message, press DE-  
LETE while the message is playing. The  
TAD beeps and deletes the message,  
then plays the next.  
2. Press STOP when you finish the  
memo (or let the TAD automatically  
stop recording after 60 seconds).  
The TAD beeps and resets to  
answer calls.  
The memo is stored with the incoming  
messages. To hear the memo, simply  
play back your messages.  
RECORDING A  
CONVERSATION  
To delete all messages, stop playback  
and hold down DELETE until dEL ALL  
appears, then press SKIP.  
You can record both sides of a conver-  
sation on any phone connected to the  
same phone line as the TAD.  
The TAD-704 does not delete new mes-  
sages. If you hold down DELETE then  
press SKIP to delete only new messag-  
es, the TAD sounds four beeps.  
Note: It is illegal in some areas to record  
a conversation without the consent of all  
parties to the conversation, including the  
phone company. Check the laws in your  
area before you use the two-way record-  
ing feature.  
SCREENING CALLS  
To screen calls, let the TAD answer  
them. TADINUSEappears.  
To start recording a phone conversation,  
hold down MEMO until 2WAYRECORD-  
INGappears. The TAD records until:  
• you press STOP  
• the TAD hears 8 seconds of a busy  
signal or 25 seconds of silence  
• the TAD's memory is full  
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43-704.fm Page 14 Wednesday, November 17, 1999 4:47 PM  
Listen to the caller's message through  
the TAD's speaker. To adjust the vol-  
ume, slide VOLUME on the right side of  
the TAD.  
Changing the CBT Code  
The CBT code is preset to 168, but you  
can change it by following these steps.  
Note: If you do not complete each step  
within 8 seconds, the TAD exits setup.  
Start again from Step 1.  
1. Hold down STOP until the TAD  
beeps once.  
If you decide to answer the call, pick up  
any phone on the same phone line as  
the TAD. The TAD stops recording and  
resets to answer the next call.  
2. Press CALLBACK four times. 168  
and SET CBT CODE appear. 1  
flashes.  
3. Repeatedly press REPEAT to set the  
first digit, then press SKIP. The sec-  
ond digit flashes.  
If you do not want to take the call, simply  
let the TAD finish recording the caller's  
message.  
Note: If you make a mistake,  
repeatedly press SKIP until the  
desired digit flashes then re-enter  
the code.  
Note: If you answer the phone just as  
the TAD answers, the TAD might not  
stop playing the outgoing message. If  
this happens, press STOP on the TAD.  
4. Repeat Step 3 to set the second and  
the third digits.  
5. Press CALLBACK then press STOP  
USING CALL  
BREAKTHROUGH  
to return to the time display.  
If you screen your calls but want to know  
when calls come in from certain people,  
give them your Call Breakthrough (CBT)  
Code.  
CHANGING THE REMOTE  
OPERATION SECURITY  
CODE  
When a caller enters the CBT code dur-  
ing the outgoing message, the TAD  
alerts you with a series of loud beeps for  
35 seconds. To answer the call, pick up  
the handset. If you do not answer, the  
caller can leave a message after the  
outgoing message plays.  
The TAD's remote operation security  
code is preset to 704, but you can  
change it by following these steps.  
Note: If you do not complete each step  
within 8 seconds, the TAD exits setup.  
Start again from Step 1.  
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43-704.fm Page 15 Wednesday, November 17, 1999 4:47 PM  
1. Hold down STOP until the TAD  
• If the TAD is not set to answer  
calls, it answers after about 9  
rings.  
beeps once.  
2. Press CALLBACK three times. 704  
and SECURITY CODE appear. 7  
flashes.  
3. Enter a remote command.  
4. When you finish, simply hang up.  
3. Repeatedly press REPEAT to set the  
first digit, then press SKIP. The sec-  
ond digit flashes.  
USING THE TOLL-SAVER  
4. Repeat Step 3 to set the second and  
the third digits.  
If the ring select switch is set to TS (toll-  
saver), the TAD-704 answers after two  
rings if you have new messages. If there  
are no new messages, the TAD answers  
after four rings. This gives you time to  
hang up before the TAD answers so you  
can avoid unnecessary long-distance  
charges. See “Setting the Number of  
Rings” on Page 9.  
5. Press CALLBACK then press STOP  
to return to the time display.  
REMOTE OPERATION  
You can operate the TAD from almost  
any touch-tone phone, or from a rotary  
phone using a pocket tone-dialer (avail-  
able at your local RadioShack store).  
USING REMOTE  
COMMANDS  
Follow these steps to operate the TAD  
remotely.  
1. Dial your phone number.  
2. When the TAD answers, enter your  
remote operation security code. The  
TAD beeps once to confirm that you  
entered the correct code.  
Notes:  
• If you do not enter each digit  
within 8 seconds, the TAD hangs  
up.  
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43-704.fm Page 16 Wednesday, November 17, 1999 4:47 PM  
Remote Command List  
Press:  
To:  
00  
01  
Set the TAD to not answer calls. It beeps and says  
“Answer off.”  
Set the TAD to answer calls. It beeps, says “Answer  
on” and plays OGM 1. If no OGM 1 is recorded, it  
beeps and says “You have no announcement one.”  
02  
Set the TAD to announce only. It beeps, says  
“Announce only,” and plays OGM 2. If no OGM 2 is  
recorded, it beeps and says “You have no announce-  
ment two.”  
21  
22  
Play all messages. If there are no messages, the TAD  
says “You have no messages.”  
Announce all Caller ID records. The TAD announces  
the total calls and each caller’s information. If there  
are no Caller ID records, the TAD says “You have no  
calls.” If the Caller ID record is deleted but its accom-  
panied message is not deleted, the TAD says  
“deleted” after announcing that Caller ID record's  
number.  
31  
32  
Play new messages. The TAD announces the num-  
ber of new messages before playback. If there are no  
new messages, the TAD says “You have no new mes-  
sages.”  
Announce new Caller ID information. If there are no  
new Caller ID calls, the TAD says “You have no new  
calls.” If you get a private call or out of area call, the  
TAD says “unknown number” after announcing Caller  
ID number and time.  
4
Monitor the room for 20 seconds. Press 4 to repeat.  
Delete all messages (except new messages).  
5, the TAD says “Erase,”  
then press 1  
5, the TAD says “Erase,”  
then press 2  
Delete all Caller ID calls (except new Caller ID calls).  
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43-704.fm Page 17 Wednesday, November 17, 1999 4:47 PM  
Press:  
To:  
Stop playback or recording.  
6
7
Record a memo.  
81  
Change OGM 1. After the TAD beeps, begin speak-  
ing. When you finish, press 6. The TAD beeps and  
plays the new OGM 1.  
82  
91  
Play OGM 1. If no OGM 1 has been recorded, the  
TAD announces “You have no announcement one.”  
Change OGM 2. After the TAD beeps, begin speak-  
ing. When you finish, press 6. The TAD beeps and  
plays the new OGM 2.  
92  
Play OGM 2. If not OGM 2 has been recorded, the  
TAD announces “You have no announcement two.”  
After pressing 21, 22, 31, or 32 to play Caller ID records or messages, you can:  
Press:  
To:  
1
3
4
5
6
Replay the previous Caller ID record or message.  
Skip to the next Caller ID record or message.  
Replay the current Caller ID record or message.  
Delete the current Caller ID record or message.  
Stop message playback.  
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43-704.fm Page 18 Wednesday, November 17, 1999 4:47 PM  
CALLER ID OPERATION  
If you subscribe to Caller ID service from  
your phone company, the TAD-704 au-  
tomatically displays the information the  
phone company sends between the first  
and second rings of every call you re-  
ceive. It stores up to 68 numbers only or  
name and number call records in its  
Caller ID memory.  
Note: The message waiting feature  
does not work with stutter dial tone ser-  
vice.  
If your phone company sends informa-  
tion indicating that the incoming call is  
long distance, LDCappears.  
If you receive more than one call (with-  
out an accompanying message) from  
the same phone number, RPT (repeat)  
appears, and the TAD-704 stores a sin-  
gle Caller ID record for that number with  
the date and time of the last call. If the  
later repeat call has a message but the  
previous call does not, the TAD-704  
stores the later call as a repeat call  
record, and RPTappears.  
It also shows the date and time the call  
was received. The display also shows if  
caller information is not available or if  
the sender chose not to send the infor-  
mation (see “Caller ID Messages” on  
Page 19.)  
The NEW CALL indicator flashes during  
an incoming call, and RING and the  
Caller ID record appear on the display.  
Then the complete Caller ID record ap-  
pears after the last ring ends for about 8  
seconds.  
If the previous call has a message but  
the later repeat call does not, RPT ap-  
pears, and the TAD-704 stores both  
Caller ID records. If both of the later and  
previous calls have messages, RPTap-  
pears, and the TAD-704 stores both  
calls information.  
If only Caller ID records (or both of the  
incoming messages and Caller ID  
records) are full, Memoryisfulland  
xxCALLSxxMSGFULLappear. The  
TAD-704 answers calls after 3 rings and  
plays the second outgoing message  
(OGM 2). If no OGM 2 is recorded, the  
TAD says “Memory is full.” Thank you  
for your call.”  
If you subscribe to your phone compa-  
ny's message waiting service, your  
TAD-704 informs you when you have a  
message waiting. If MESSAGE WAIT-  
ING and  
appear, you have a  
voice message in your mailbox. MES-  
SAGE WAITING disappears from the  
display after 8 seconds, but  
flash-  
es until you retrieve the message.  
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43-704.fm Page 19 Wednesday, November 17, 1999 4:47 PM  
CALLER ID MESSAGES  
Display  
Description  
Appears as new calls are received.  
new calls.  
is the number of  
xx  
CALL# xx  
NEW  
Appears when the caller has blocked the Caller ID infor-  
mation from being sent.  
PRIVATE  
Appears when the caller is not within a Caller ID service  
area. No caller information appears.  
OUT OF AREA  
ERROR  
Appears if there was an error during the transmission of  
Caller ID information.  
Appears after the TAD-704 dials a number when you  
press CALLBACK.  
PICK UP PHONE x  
Prompts you to set the area code.  
SET AREA CODE  
Appears when a message is waiting (if you subscribe to  
your phone company's message waiting service).  
MESSAGE WAITING  
Appears when you have reached the end of your call  
records.  
END OF CALLS  
TOP OF CALLS  
RPT  
Appears when you have reached the top of your call  
records.  
Appears when you review a Caller ID record from some-  
one who has called more than one time from the same  
number.  
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43-704.fm Page 20 Wednesday, November 17, 1999 4:47 PM  
messages, press PLAY (see “Play-  
ing Messages” on Page 12).  
REVIEWING CALLER ID  
RECORDS  
Each time you receive a call, the TAD-  
704 stores a Caller ID record that you  
can review later, even during a call. A  
Caller ID record includes:  
Reviewing the Call Forwarding  
Information  
If you subscribe to your phone compa-  
ny's call forwarding service, the phone  
company will forward the phone call  
from the main telephone to the assigned  
telephone so you will not miss the phone  
call. To see the call forwarding informa-  
tion, be sure to connect the TAD-704 to  
the assigned telephone. The phone  
company offers three call forwarding  
services — Call Forward Universal, Call  
Forward Busy, and Call Forward Unan-  
swer.  
• call number  
• time and date of the call  
• callers' telephone number (if avail-  
able)  
• caller's name (if available)  
• voice message (if the calling party  
leaves a message)  
Repeatedly press REVIEW  
to see  
more recent call records or REVIEW  
to see older call records. To review the  
new call only, hold down SKIP or RE-  
PEAT until the new call appears.  
• If you subscribe to Call Forward Uni-  
versal Service, the phone company  
directly forwards any phone call  
from the main telephone to the  
assigned telephone and CALL  
FORWARDappears.  
Notes:  
• The TAD-704 returns to the time/  
date display after 8 seconds if you  
do not press a key.  
• If you subscribe to the Call Forward  
Busy Service, the phone company  
will forward the phone call to the  
assigned telephone when the main  
telephone is busy and CALL FWD  
BUSYappears.  
TOPOFCALLSappears when you  
have reached the top of call records.  
ENDOFCALLSappears when you  
have reached the end of call  
records.  
• If you apply the Call Forward Unan-  
swer Service, the phone company  
will forward the phone call to the  
assigned telephone when the main  
telephone does not answer the call,  
and CALLFWDUNANSappears.  
• If you receive a call with a message,  
flashes on the display. To play  
the message, repeatedly press  
REVIEW  
Caller ID information appears, then  
press PLAY. lights after you  
review the message. To play all  
or  
until the selected  
20  
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43-704.fm Page 21 Wednesday, November 17, 1999 4:47 PM  
When the TAD-704 receives the call for-  
CID MSGappears, then press RE-  
PEAT. To return to the current time dis-  
play, wait for 8 seconds, or press STOP.  
warding information,  
appears on  
the display. If you answer the forwarded  
phone call, and CONVERSATIONap-  
pear to indicate the telephone is in use.  
USING VIP CALLS  
Your TAD-704 lets you save up to 10  
phone numbers in its VIP Call List.  
Whenever someone calls from one of  
those 10 numbers, if you subscribe to  
Caller ID, the TAD-704 sounds distinc-  
tive beeps after the first ring to alert you.  
DELETING CALL  
RECORDS  
Notes:  
• The TAD-704 will not delete Caller  
ID records or messages that have  
not been reviewed or played.  
Marking a Call Record as a VIP  
Call Record  
• You cannot delete Caller ID records  
during a call.  
1. Repeatedly press REVIEW  
or  
to display the call record you want to  
mark as a VIP call.  
Deleting a Single Call  
To delete a specific call record, repeat-  
edly press either REVIEW key until the  
call you want to delete appears. Then  
press DELETE.  
2. Hold down VIP until VIP appears  
on the display and the TAD-704  
beeps once.  
3. Press STOP to return to the current  
time display.  
To delete a call that has a message, re-  
peatedly press either REVIEW key until  
the desired call appears. Press PLAY to  
play the message, then press DELETE  
during the playback. After the message  
is deleted, press DELETE to delete the  
Caller ID record. DELETE MARK and  
Note: If you try to save more than 10  
call records as VIP calls, VIPISFULL  
appears.  
To review the VIP call records, press  
VIP, then repeatedly press REPEAT or  
SKIP.  
display. Then wait for 8 seconds, or  
DEL  
press STOP to return to the current time  
display.  
To delete a VIP call record, recall the  
desired VIP call record, then press DE-  
LETE.  
Deleting All Calls  
To delete all calls, press DELETE on the  
current date/time display until dELALL  
21  
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43-704.fm Page 22 Wednesday, November 17, 1999 4:47 PM  
Note: The selected VIP call disappears  
from the VIP Call List when you delete it.  
But VIP mark still remains on the call  
when you review the Caller ID memo-  
ries. VIP mark on the VIP call does not  
disappear unless you remove that call  
record.  
Different Area Code  
When the phone number's area code  
does not match the area code you  
stored, the TAD-704 provides two differ-  
ent dialing number selections. Press VIP  
once, the display first shows the ten-digit  
number (three digits of area code plus  
seven digits of phone number, for exam-  
ple, 8185551212). Press VIP again,  
the display adds “1” before the ten-digit  
number (18185551212).  
To place a phone number on the VIP  
Call List, recall the desired VIP call num-  
ber, then press CALLBACK.  
Setting the VIP Alert  
Same Area Code  
1. Hold down STOP until the TAD-704  
beeps.  
If the phone number's area code match-  
es the area code you stored, the TAD-  
704 provides four different numbers. Re-  
peatedly press VIP, the TAD-704 cycles  
through and displays the four patterns  
for dialing numbers.  
2. Repeatedly press CALLBACK until  
VIPALERTONappears.  
3. Press REPEAT to turn off the VIP  
alert.  
disappears and VIP  
ALERTOFFappears. To turn on the  
alert, press REPEAT again. VIP  
• Seven-digit number — for example,  
5551212.  
ALERTONand  
display.  
• Eight-digit number “1” plus the  
phone number) — for example,  
15551212.  
4. Press STOP to return to the time dis-  
play.  
Note: When you first connect the AC  
Ten-digit number — for example,  
adapter, the VIP alert automatically  
8175551212.  
turns on, and  
appears.  
• Eleven-digit number (“1” plus the  
area code plus the phone number)  
— for example, 18175551212.  
Dialing Number Selections  
VIP also provides you the dialing options  
for different phone systems so you can  
select the workable dialing phone num-  
ber before you press CALLBACK.  
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43-704.fm Page 23 Wednesday, November 17, 1999 4:47 PM  
Calling the Last Dialed Number  
USING CALLBACK  
To quickly call the phone number in the  
last call record you dialed, simply press  
CALLBACK at the time and date display.  
You must store your home area code for  
Callback to work correctly (see “Setting  
the Area Code” on Page 8). If the call  
came from your home area code, the  
display shows only the seven-digit num-  
ber (without an area code). Follow these  
steps to dial a phone number from Call-  
er ID records.  
WAITING.. and DIALING.. appear  
(while it dials the number) then PICK  
UPPHONE8appears. To complete the  
call, pick up the phone within 8 seconds  
before PICKUPPHONE1disappears.  
1. Repeatedly press REVIEW  
or  
to select the desired phone number.  
Then repeatedly press VIP to select  
the suitable dialing pattern for that  
phone number.  
2. Press CALLBACK to automatically  
dial it. WAITING.. and DIAL-  
ING.. appear, then the phone  
number appears. Then, after the  
TAD-704 dials the number, PICK  
UPPHONE8appears, and the TAD-  
704 starts to count down from 8to 1  
on the display.  
3. Pick up the phone within 8 seconds  
before PICK UP PHONE 1 disap-  
pears. If you do not pick up the  
phone within 8 seconds, the TAD-  
704 does not complete the call.  
Repeat from Step 1 again to redial  
the number.  
Note: If you did not store an area  
code while pressing CALLBACK,  
SETAREACODEappears for a few  
seconds. See “Setting the Area  
Code” on Page 8.  
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43-704.fm Page 24 Wednesday, November 17, 1999 4:47 PM  
TROUBLESHOOTING  
We do not expect you to have any problems with your TAD-704, but if you do, try  
these suggestions.  
Problem:  
Suggestion:  
Be sure the memory is not full.  
The incoming mes-  
sage is incomplete.  
The incoming mes-  
sage is unclear.  
Be sure VOLUME is set to the desired sound level.  
The TAD does not  
answer after two, four,  
or seven rings.  
Be sure the TAD is set to answer calls.  
appears on the  
display.  
The backup battery is weak. Replace the battery (see  
“Installing a Backup Battery” on Page 7).  
The TAD does not  
respond to the remote  
operation security  
code.  
Make sure the phone you used to dial the TAD is a  
touch-tone phone, or use a pocket tone dialer.  
Re-enter your remote operation security code, pressing  
each button for 2 seconds.  
Make sure the remote operation security code you  
entered is correct, or try entering the default code of  
704. The remote operation security code might have  
reset to the default code due to a power failure and  
weak backup battery.  
Display is blank.  
The backup battery is weak. Replace the battery (see  
“Installing a Backup Battery” on Page 7).  
Make the sure AC power is properly connected.  
The TAD displays and  
receives Caller ID  
records but does not  
operate.  
Make sure the AC power is properly connected. If the  
AC power fails, the TAD can receive Caller ID records  
but cannot operate using backup battery power.  
Phone dials 1+ area  
code + number when  
dialing a local number  
from a Caller ID record.  
Store the local area code (see“Setting the Area Code”  
on Page 8).  
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43-704.fm Page 25 Wednesday, November 17, 1999 4:47 PM  
RESETTING THE TAD  
If your TAD stops working properly, use  
a straightened paper clip to press RE-  
SET on the back of the TAD to reset the  
answering machine.  
Note: The outgoing message and all in-  
formation stored in memory are erased  
when you press RESET.  
25  
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43-704.fm Page 26 Wednesday, November 17, 1999 4:47 PM  
CARE AND MAINTENANCE  
Your RadioShack  
is an  
TAD-704 16-Minute Digital Telephone Answering System  
example of superior design and craftsmanship. The following suggestions will help  
you care for your so you can enjoy it for years.  
TAD-704  
Keep the TAD-704 dry. If it gets wet, wipe it dry immediately. Liquids  
might contain minerals that can corrode the electronic circuits.  
Use and store the TAD-704 only in normal temperature environments.  
Temperature extremes can shorten the life of electronic devices, dam-  
age batteries, and distort or melt plastic parts.  
Keep the TAD-704 away from dust and dirt, which can cause premature  
wear of parts.  
Handle the TAD-704 gently and carefully. Dropping it can damage cir-  
cuit boards and cases and can cause the TAD-704 to work improperly.  
Use only fresh batteries of the required size and recommended type.  
Batteries can leak chemicals that damage your TAD-704’s electronic  
parts.  
Wipe the  
with a damp cloth occasionally to keep it looking  
TAD-704  
new. Do not use harsh chemicals, cleaning solvents, or strong deter-  
gents to clean the  
.
TAD-704  
Modifying or tampering with the  
’s internal components can cause a mal-  
TAD-704  
function and might invalidate its warranty and void your FCC authorization to oper-  
ate it. If your is not performing as it should, take it to your local  
TAD-704  
RadioShack store for assistance. If the trouble is affecting the telephone lines, the  
phone company can ask you to disconnect your  
the problem.  
until you have resolved  
TAD-704  
26  
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43-704.fm Page 27 Wednesday, November 17, 1999 4:47 PM  
THE FCC WANTS YOU TO  
KNOW  
In the unlikely event that your TAD-704  
causes problems on the telephone line,  
the telephone company can disconnect  
your service. The telephone company  
normally attempts to notify you in ad-  
vance. If advance notice is not practical,  
the telephone company notifies you as  
soon as possible and advises you of  
your right to file a complaint with the  
FCC.  
Also, the telephone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect the  
operation of this telephone. The tele-  
phone company notifies you of these  
changes in advance so you can take the  
necessary steps to prevent interruption  
of your telephone service.  
LIGHTNING  
Your TAD-704 has built-in protection cir-  
cuits to reduce the risk of damage from  
surges in telephone line current. These  
protection circuits meet or exceed the  
FCC requirements. However, lightning  
striking the telephone lines can damage  
your telephone and the TAD-704.  
Lightning damage is not common. Nev-  
ertheless, if you live in an area that has  
severe electrical storms, we suggest  
that you unplug your telephone during  
storms to reduce the possibility of dam-  
age.  
27  
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43-704.fm Page 28 Wednesday, November 17, 1999 4:47 PM  
Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and workman-  
ship under normal use for one (1) year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-  
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING  
THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  
IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED  
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE-  
SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY  
LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFOR-  
MANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-  
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS  
OF TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-  
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of in-  
cidental or consequential damages, so the above limitations or exclusions may not apply to you.  
In the event of a product defect during the warranty period, take the product and the RadioShack  
sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, un-  
less otherwise provided by law: (a) correct the defect by product repair without charge for parts and  
labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase  
price. All replaced parts and products, and products on which a refund is made, become the prop-  
erty of RadioShack. New or reconditioned parts and products may be used in the performance of  
warranty service. Repaired or replaced parts and products are warranted for the remainder of the  
original warranty period. You will be charged for repair or replacement of the product made after the  
expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,  
accident, misuse, improper or abnormal usage, failure to follow instructions, improper installation or  
maintenance, alteration, lightning or other incidence of excess voltage or current; (b) any repairs  
other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs  
of product removal, installation, set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102  
04/99  
We Service What We Sell  
RadioShack  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
09A99  
Printed in China  
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