Phot oMAX Digit al
Pict ure Frame
User’s Guide
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Pictures I’ve sent ................................................................12
Address book ......................................................................12
Registration ........................................................................13
Online Help ........................................................................13
Selecting channels ..............................................................13
Frequently asked questions ......................................................13
Troubleshooting your frame ....................................................16
Contacting Polaroid .................................................................19
One-Year Limited Warranty ....................................................20
Precautions ...............................................................................20
My personal information .........................................................22
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Welcome to Polaroid PhotoMAX
Digital Picture Frame
An internet – connected picture frame
Welcome to Polaroid PhotoMAX Digital Picture Frame, an inter-
net-connected picture frame. From the front, your new digital
picture frame looks and feels like an ordinary picture frame.
Plug it in and you’ll discover there is nothing ordinary about the
Polaroid PhotoMAX Digital Picture Frame!
Here are some of the unique ways you can enjoy and share your
pictures:
ꢀ
Store and view up to 10 digital pictures in your frame.
ꢀ
Turn digital pictures into one-of-a-kind cards with personal
messages.
ꢀ
Create custom slide shows that run automatically, showcasing
your favorite digital pictures.
ꢀ
Set your frame to turn on and off automatically so that it’s
awake when you’re awake.
ꢀ
View personalized channels such as local weather and horo-
scopes brought to you by the Ceiva Network.
ꢀ
receive a personal online account where you can store and
manage your digital pictures, access your albums, and
remotely manage your frame from any web browser.
Here’s how it works: each night, the digital picture frame
uses your existing phone line to make a telephone call
through the Internet to your private photo album at
www. PolaroidDigital.com. The frame automatically checks
for and downloads up to ten new images. When you wake up
the next day, you’ll find a brand new slide show playing on
your frame!
Polaroid PhotoMAX Digital Picture Frame User’s Guide
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To set up and use your picture frame, you need to:
1 Create a PolaroidDigital.com account
2 Register your frame, which connects it to your
PolaroidDigital.com account
3 Subscribe to the Ceiva Network service
To begin, go to www.PolaroidDigital.com and create your
account, and then register your frame.
The onscreen messages step you through the sign-up proce-
dure and within minutes your frame is ready to retrieve
pictures.
If you received a Member Account Name and Password with
your digital picture frame, you already have an account at
PolaroidDigital.com.
If you want family and friends to send pictures to your frame,
then they need to set up an account at PolaroidDigital.com.
You then add your family and friends names to your “Other
Frames” list.
Note: If you set up your digital picture frame before setting
up an account at Polaroid Digital.com and registering
your frame, then you’ll see a registration error message.
If you don’t have a computer or Internet access, please
call our customer support line at 1-800-897-0356 and
speak with one of our representatives.
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What’s in the box . . .
Your Polaroid PhotoMAX Digital Picture Frame comes with
everything you need to share and receive personalized pictures.
ꢀ
Polaroid PhotoMAX Digital Picture Frame
ꢀ
AC power supply
ꢀ
12-foot telephone cord
ꢀ
Telephone jack y-connector
ꢀ
User’s Guide
ꢀ
Quickstart Guide
Missing something? Something damaged?
Locate the serial number inside the stand on the back of your
frame and call 1-800-897-0356.
Note: Keep original product packaging in case you need to
return the frame for repairs.
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Setting up your digital picture frame
Choose a location for your digital picture frame that:
ꢀ
is close to an electrical outlet and a telephone jack.
ꢀ
has indirect lighting.
Register your Frame
To use your Polaroid Digital Frame, you must create a
PolaroidDigital.com account, register the frame, and then select
a subscription package to the Ceiva Network service.
If you received a Member Account Name and Password with
your frame, you already have an account at PolaroidDigital.com.
Proceed to the registration page, and select Login to register
your frame and select a subscription. If some one else is
managing your account (because the frame was a gift), then
the frame may already be activated and the subscription plan
selected.
Note: If you install your frame before registering and try to
registration error message reminding you to register.
1 Create a PolaroidDigital.com account
ꢀ
ꢀ
Define a Member Account Name and Password
2 Register your frame by providing the following information:
ꢀ
Enter the 12-digit serial number (xxx-xxx-xxx-xxx) located
inside the stand on the back of the frame
ꢀ
Select a local phone number (the number where the frame
calls from)
ꢀ
If required, enter a dialing prefix at the settings page
3 Subscribe to the Ceiva Network service
ꢀ
Use a credit card
ꢀ
Sign up for yearly service. You will not be billed until the
trial period is over.
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Connect the power cord
Note: Remember to register your picture frame at
www.PolaroidDigital.com before setting up the
frame.
1 Insert one end of the black power cord into the connector
on the back of the frame as shown.
2 Plug the power adapter into your electrical outlet.
Connect the telephone cord using the
y-connector
If you have an available phone jack, connect the frame tele-
phone cord to your phone jack and the other end into the
phone plug on the back of the digital picture frame.
1 Remove your telephone cord from its jack.
2 Install the y-connector into the phone jack (y-connector is
included in the kit).
3 Plug your telephone cord into one of the y-connector
positions as shown.
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4 Plug the frame phone cord into the other y-connector
position.
5 Plug the y-connector into the telephone jack.
6 Insert the other end of the frame phone cord into the phone
plug on the back of the digital picture frame as shown.
Receive pictures
When your frame is first turned on, it displays a series of images
and instructions.
Press and release the white button as shown below to advance to
the next digital picture and message.
At the last digital picture, press and hold the white button. This
tells your frame to make its Internet connection and retrieve the
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first 10 digital pictures. If you (or the person managing your
account) uploaded digital pictures to the site before you set up
your frame, then these are the digital pictures which are down-
loaded now. If you did not upload any digital picutres, then
sample pictures are downloaded at this time.
You’ll see a message telling you that the frame is connecting to
the Ceiva Network. While the Polaroid PhotoMAX Digital
Picture frame is calling, a blue progress bar is displayed on the
screen, indicating the picture retrieval progress. If there are any
problems making a connection, an error message is displayed.
If you haven’t yet added any of your own digital pictures,
there are 10 pictures ready and waiting for you at
www.PolaroidDigital.com. When your frame is finished
retrieving the first set of pictures, it displays these new digital
pictures as a slide show. Every five seconds your frame displays
the next digital picture in the slide show. From now on, your
frame automatically connects to the Internet each night to
retrieve any new digital pictures.
When you want to view recently sent pictures immediately,
press and hold the white button on the back of your frame and
follow the onscreen messages.
How do I add pictures to my frame?
I have a computer and Internet access
First thing you have to do is get pictures onto your computer.
There are many ways to accomplish this. For example, you can
scan your pictures, transfer them from a digital camera, insert
a photo CD or have your newly developed rolls of film sent to
a photo website. After storing your pictures in a file, go to
From here, you can choose to send your pictures to your
frame, to another frame, to your Albums or to a friend or fam-
ily member via e-mail. Pictures may be sent one at a time or in
a multiple upload of 10 at-a-time.
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To send a digital picture, click the Browse icon. Highlight the dig-
ital picture you would like to send, select “Open”, and then
click on the "Continue" icon. After a few moments, your digital
pictures appear.
Now is the chance to get creative. You can add a message, add
a color border, post a mock stamp or give your digital picture a
name. As soon as you’re ready, “send” away! This digital picture
will be ready and waiting for the frame to dial in or to be viewed
in an e-mail.
Note: JPEG images with a file size of 64 KB or less and a resolu-
tion of 640 x 480 display best on your frame. Image size
should not exceed 1 MB (1000 KB).
I don’t have a computer or Internet access
If you don’t have Internet access you can still have digital pictures
added to your frame. Invite your friends and family who do have
Internet access to become PolaroidDigital.com members, register-
friends complete the registration process, have them inform you
of their Memebr Account Name.
Call our Customer Support Representatives at 1-800-897-0356
and tell them you would like to add a Member Account Name to
your “Other Frames” list. In less than a minute your friends and
family members will be granted permission to send digital pic-
tures to your digital picture frame.
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What do the buttons do?
Use the two buttons on the back of the frame to adjust
your frame.
Adjust the brightness
Do one of the following:
ꢀ
Press and release the black button to step through the
brightness settings.
ꢀ
Hold down the black button and cycle through
the brightness settings until you release the button
Stop the slide show and advance manually
1 While the slide show plays, press and release the white
button.
2 Press and release the white button to view the next digital
picture.
Polaroid PhotoMAX Digital Picture Frame User’s Guide
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Start the slide show
1 If the slide show is paused, press and hold the white button.
2 Stop pressing the button when the screen displays a message
telling you that the frame is connecting to the Ceiva
Network.
1 Press and hold the white button, labeled “picture”.
2 Stop pressing the button when the screen displays the message
telling you the frame is connecting to the Ceiva Network.
Web site features
The following is a description of some of the features you’ll find
Digital picture inbox
Curious about what digital pictures will arrive on your frame
that next time it dials in? This option tells you how many digital
pictures are waiting in your Inbox and allows you to get a pre-
view. Double-click on any of these digital pictures to see the
larger version. This also tells you when the digital picture was
sent and by whom.
If you don’t want to wait for your frame to automatically dial in
and retrieve these digital pictures, you can have it dial in right
now! Just hold the white button on the back of the digital pic-
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ture frame. Keep holding it to connect and your frame tells
you when to let go. Within a few minutes, your frame displays
new digital pictures!
Now showing
This option gives you a thumbnail view of all the digital pic-
tures that are “now showing” on your frame. To get a better
view, double-click on a digital picture. Instantly, a larger version
will pop up with information about when the image was sent
and who it was sent from as well as give you options to get cre-
ative with that photo. Don’t forget to click “Done” when you’re
finished.
Recently removed
In case you’re wondering where the last set of digital pictures
goes when the new set arrives, check the “Recently Removed”
option. This gives you a thumbnail view of these digital pic-
tures. You can double-click on any these digital pictures to get
additional information; when they were sent, who sent them or
instructions to send them to someone else.
This is also a great time to save these images to an “Album”.
Storing your digital pictures in these personal albums keeps
them from being deleted by recently sent digital pictures. This
way, you can always go back and resend favorite digital pictures.
Other Frames list
Receiving personal digital pictures from friends and family
members from the Internet is one of the best features of your
digital frame. The “Other Frames” list is the collection of people
you’ve permitted to send digital pictures to your frame.
Your friends and family members need to create an account at
PolaroidDigital.com to send digital pictures to your frame.
When they set up a PolaroidDigital.com, they will create a
Member Account Name and Password. Add this account name
to your “Other Frames” list.
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The same is true if you would like to send digital pictures to
another frame. Give your friends and family members your
account name so that they can add you to their “Other
Frames” list.
Frame settings
Here is a chance for you to set the controls and display func-
tions of your frame. Speed up or slow down the “Slide Show”
by changing a time interval between each digital picture dis-
played on your digital picture frame. Selections vary from 5 sec-
onds to 1 minute.
This page allows you to decide when you want your digital pic-
ture frame turned on and when you want it turned off. Also, in
this section is your phone number, indicating where your frame
is dialing in from as well as any prefix the frame might need to
dial out.
Pictures I’ve sent
Can’t remember if you’ve sent a digital picture or not? Clicking
on this option displays a copy of any digital pictures sent by
you. Double-click on any image and a larger version pops up,
displaying information about when it was sent and to whom it
was sent. This page also offers another chance to send this digi-
tal picture on to someone else or the option to remove it.
Address book
In case you’re not sure to whom you can send digital pictures,
this is a list of everyone who has given you permission to send
them digital pictures.
Don’t forget: Give your friends and family members your
account name.
Then they can add you to their “Other Frames” list. You’ll know
you can send them digital pictures when their names show up
in your Address Book.
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Registration
Each frame has a unique 12 digit serial number (xxx-xxx-xxx-
xxx) located inside the stand on the back of the frame. By regis-
tering that serial number, you attach that frame to your account,
making the frame unique to you.
Online Help
To get help online, click the ? for the topic you need help with.
Selecting channels
Want to receive the latest weather updates, daily horoscope
and other PolaroidDigital.com channels? Visit
www.PolaroidDigital.com for the latest information and
instructions.
Frequently asked questions
What do I need to use my Polaroid PhotoMAX Digital
Picture Frame?
To set up your digital picture frame you need a standard AC
power outlet and a working telephone jack.
How do I care for my frame?
Dust regularly with a clean, soft cloth. If necessary, you may
dampen a cloth with water or glass cleaner. Do not spray liquids
directly onto your digital picture frame. Do not immerse the
frame in water.
How do I control the digital picture On and Off
times?
You can access your account to change the on and off times by
step instructions or by calling our customer support representa-
tives at 1-800-897-0356.
Note: While the digital picture light is on, the frame can be
warm to the touch.
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How many digital pictures are stored on my frame?
Your frame stores up to 10 images at a time. When you scroll
through each digital picture manually (by pressing and releas-
ing the white button) you’ll also see an 11th image, called the
“index picture”.
The “index picture” displays all of the images on your frame, its
serial number (in the upper right corner), the date and time of
the frame’s last successful update, and whether any of your digi-
tal pictures are saved (indicated by an icon of a lock below the
saved digital picture).
How many albums can I create and how many digital
pictures can I store in each album?
As a frame owner you can create as many albums as you want
with a total storage capacity of 50 MB.
What kind of digital pictures can I send?
You can send many popular image files to a digital picture
frame or an online album. Your images don’t have to be photo-
graphs, you can also display reminder messages or artwork. You
can create the digital pictures with a digital camera, a scanner,
or a graphics program.
Note: Although we do not monitor the digital pictures in your
album, Polaroid complies with the applicable laws where
you live. Your digital pictures may be accessible to law
enforcement following legal due process.
What if I don’t have a scanner or digital camera
Most photo processors can create digital images during film
processing. Your local copy or print center may be able to create
digital images by scanning your photos or artwork. You can also
create images from graphics programs and download non-
copyrighted images from the Internet.
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What happens if I am using the telephone or I pick
up the telephone receiver when my frame tries to
retrieve digital pictures?
The frame cancels its call and tries again later. Depending on
when this happens, the frame may wait until the following
night before it retrieves new digital pictures. To update your
digital pictures right away, press and hold the white button on
the back of the frame until you see the message telling you the
frame is connecting to the Ceiva Network.
What happens if I move?
When you move your frame to a new location (different area
code or phone number):
1 Update your telephone information at your settings page at
2 Set up the frame at your new location.
3 Push the white and black buttons at the same time until the
screen darkens, then let go.
When the screen comes back on, your frame automatically
tings. Pressing the white and black buttons at the same time
clears the memory in your frame, and allows it to dial
www.PolaroidDigital.com and capture your new telephone
settings.
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Troubleshooting your frame
The frame can’t seem to dial www.PolaroidDigital.com
to retrieve digital pictures.
ꢀ
Make sure the phone line is securely plugged in and that
the jack is free of any dust or debris.
ꢀ
Check web site settings to reflect correct telephone dial-in
numbers.
ꢀ
Make sure phone line is not being used by another device
at the same time (fax machine, answering machine, etc.).
The frame shuts off after a few minutes
ꢀ
Make sure your frame is properly plugged in to an active
outlet.
ꢀ
Check web site settings for the frame on and off times.
My digital pictures don’t scroll
ꢀ
Press the white button on the back of the frame until you
see a message telling you to let go.
My digital pictures keep scrolling
ꢀ
Press the white button once to stop the scrolling process.
Need more assistance? Call our customer service representatives
at 1-800-897-0356 or send us an email message describing the
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FCC Notice
(CFR 47,§15.105, §15.21, and §15.27)
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installa-
tion. This equipment generates, uses and can radiate radio fre-
quency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio com-
munications. However, there is no guarantee that interference
will not occur in a particular installation.
If the equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one of the following measures:
ꢀ
Reorient or relocate the receiving antenna.
ꢀ
Increase the separation between the equipment and receiver.
ꢀ
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
ꢀ
Ensure that card mounting screws, connector attachment
screws and all ground wires are secured and tight.
ꢀ
Consult the dealer or an experienced radio/TV technician for
help.
This product was FCC certified under test conditions that
included the use of shielded I/O cables and connectors between
system components. To be in compliance with FCC regulations,
the user must use shielded cables and connectors and install
them properly.
Additionally, this equipment complies with Part 68 of the FCC
rules. On the back, in the lower left hand corner of this equip-
ment is a label that contains, among other information, the
FCC registration number and ringer equivalence number
Polaroid PhotoMAX Digital Picture Frame User’s Guide
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(REN) for this equipment. You must, upon request, provide this
information your Telephone Company.
This equipment uses the following USOC jacks: one RJ11 jack.
An FCC compliant telephone cord and modular plug is provid-
ed with this equipment. This equipment is designed to be con-
nected to the telephone network or premises wiring using a
compatible modular jack which is Part 68 compliant. See
Installation Instructions for details.
The REN is useful to determine the quantity of devices, you
may be connect to the telephone line and still have all those
devices ring when your telephone number is called. In most,
but not all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices you may connect to
your line, as determined by the total RENs, you should contact
your local Telephone Company to determined the maximum
REN for your calling area.
If the terminal equipment, PDF2000, causes harm to the tele-
phone network, the Telephone Company may discontinue your
service temporarily. If possible, they will notify you in advance.
But if advance notice isn't practical, the Telephone Company
will notify you as soon as possible. You will be informed of your
right to file a complaint with the FCC.
The telephone company may make changes in it's facilities,
equipment, operations or procedures that could affect the oper-
ation of the equipment, if this happens the telephone company
will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
If you experience trouble with this telephone equipment, please
contact Polaroid Corporation, Inc. at 1.800.897.0356 for infor-
mation on obtaining service or repair. If the equipment is caus-
ing harm to the telephone network, the Telephone Company
may request you to disconnect the equipment until the problem
is resolved.
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There are no user serviceable parts in this equipment. This
equipment is not hearing aid compatible
This equipment may not be used on public coin phone service
provided by the Telephone Company. Connection to party line
service is subject to state tariffs.
Contacting Polaroid
You can call Polaroid toll-free within the U.S.A. at
1-800-897-0356, 7 days a week, 10 A.M. to 7 P.M. Pacific
Standard Time. When calling with a technical question, ask for
an Electronic Imaging or a Digital Imaging Specialist. Please
identify the Polaroid product and its serial number (if applica-
ble). If possible, have your system running the software when
you call. We offer a variety of Customer Support Services. Call
us for details and applicable fees. Outside the U.S.A., contact
the Polaroid office nearest you.
Polaroid PhotoMAX Digital Picture Frame User’s Guide
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One-Year Limited Warranty
Polaroid will, at our option, repair or replace any unit found
defective in manufacture within the warranty period. The war-
ranty period is determined by the date of purchase. Keep the
receipt as proof of purchase. Otherwise, the warranty period is
determined by the date of manufacture. This warranty does
not apply to damage caused by accident, misuse or tampering,
and excludes all consequential damages except in jurisdic-
tions not allowing such exclusions or limitations.
Precautions
Observe the following precautions when you use the Polaroid
PhotoMAX Digital Picture Frame:
ꢀ
Do not open the digital picture frame or attempt your own
repairs. High-voltage internal components create the risk of
electrical shock when exposed. Return your frame to author-
ized Polaroid service providers for all maintenance and
repairs.
ꢀ
Keep the frame away from water and other liquids. Moisture
creates the danger of fire and electrical shock.
ꢀ
Do not use the frame in the rain, at the seashore, or any
location where there is the possibility of exposure to liquids.
ꢀ
Unplug the AC adapter if the frame is exposed to water or
any other liquids. Using the frame under these conditions
creates the danger of electrical shock or fire.
ꢀ
To avoid electrical shock, do not expose to or immerse in
water or other fluids, disassemble, or operate if dropped or
damaged. Contact a Polaroid Service Center for repair
information.
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© Copyright 2000 Polaroid Corporation, Cambridge, MA
02139, U.S.A., owner of the trademarks “Polaroid”, “Polaroid
PhotoMAX” and “MAX the Bird”.
Ceiva Logic, Inc., Hollywood, CA 90069, owner of the trade-
mark “Ceiva Net”.
Printed in the U.S.A.
PU-21677M-0 09/00
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My personal information
Fill in the blanks to remember important information about
your account
My Member Account Name ___________________________
My Password _______________________________________
Serial Number _ _ _ - _ _ _ - _ _ _ - _ _ _
Other Frames Member Account Name ___________________
Other Frames Member Account Name ___________________
Other Frames Member Account Name __________________
Other Frames Member Account Name ___________________
Other Frames Member Account Name ___________________
Other Frames Member Account Name ___________________
Other Frames Member Account Name ___________________
Other Frames Member Account Name ___________________
Other Frames Member Account Name ___________________
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