CRISP N’ HOLD
FOOD HOLDING STATION
Counter-Top MODELS: PCC14, PCC18, PCC28
OWNERS / OPERATORS MANUAL
PCC18
(shown)
TABLE OF CONTENTS
SAFETY PRECAUTIONS……………………………..………..
2
FEATURES & SPECIFICATIONS………..……………..……
.
3
UNPACKING AND INSPECTION……………………………..
INSTALLATION & START-UP…………………………………
4
5
NORMAL OPERATION ..
CONTROLLER PROGRAMMING……………………………..
DAILY CLEANING PROCEDURES………………..…………
…
...………………………………….
6
6
7
.
WIRING DIAGRAMS…………………………………………….
REPLACEMENT PARTS……...……………………………….
TROUBLESHOOTING GUIDE ………………………………..
WARRANTY STATEMENT……….……………….…………...
8
9
10
11
Part Number: L20-353 Rev 2 (05/12)
Printed in The United States of America
P.O. Box 501, Jct I-89 & I-93, Concord, NH 03302-0501 509 Route 3A, Bow, NH 03304
TEL:(603)225-6684 FAX:(603)225-8497
Pitco Frialator, Inc.
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FEATURES & SPECIFICATIONS
Forced Convection Food Holding Cabinet
The Crisp n’ Hold provides a heated stream of air to maintain fried food temperature and freshness for
a specified period of time after cooking. Forced air is heated through an electric resistance heater and
ducted to a food grate. The heated air is discharged through small circular openings in the bottom of
the grate and through a slotted opening located front top to provide a warm blanket of air over the
food. Additionally, the grate has small round embossments to minimize hot metal contact with the
food.
Capacity/Dimensional Characteristics
Layout: Three models, with adjustable and removable dividers:
14” with 2 sections, 18” with 3 sections, and 28” with 4 sections.
Internal Capacity (cubic inches):
PCC14
PCC18
PCC28
837
1050
1780
2 sections
3 sections
4 sections
Overall Dimensions inches (mm):
PCC14
PCC18
PCC28
17.75” (451) H x 29” (737) D x 14.25” (362) W
17.75” (451) H x 29” (737) D x 17.563” (446) W
20.75” (527) H x 29” (737) D x 28.125” (714) W
Shipping Weight lbs (kg):
PCC14
PCC18
PCC28
60 (25)
67 (30)
98 (44)
Agency Approvals
Electrical Characteristics
Model:
Watts:
PCC14 & PCC18
1820
Model:
Watts:
PCC28
2890
Voltage:
120
Voltage:
208
Phase:
1
Phase:
1
Frequency:
Full Load Amps:
Plug configuration:
60 HZ
15.1 amps
NEMA 5-20P
Frequency:
Full Load Amps:
Plug configuration:
60 HZ
14.0 amps
NEMA 6-20P
Cabinet Material: 300 series stainless steel….400 series stainless and aluminized where appropriate.
Controls: Electrical / mechanical thermostat mounted inside of electrical cabinet.
Heater System: Electrical resistance 900 watt heaters with blower fan for circulation, located away from oils
and vapors.
Performance: Temperature range to 210 F. Preheat to 160° F in 20 minutes.
°
Specifications subject to change through product improvement and innovation.
3
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UNPACKING AND INSPECTION
This appliance
should be
thoroughly
1. Remove the cabinet from shipping carton, ensuring that all packing ma-
terials and protective plastic has been removed from the unit
components for completeness and condition.
.
Inspect all
cleaned prior to use.
2. If any freight damage is present, a freight claim must be filed immediately
with the shipping company.
See the CLEANING
INSTRUCTIONS, on page 7
of this manual.
3. Freight damage is not covered under warranty.
4. Check to insure all components are included; cabinet, instruction packet
and additional accessories, such as product dividers.
NOTE: DO NOT discard
the carton or other packing
materials until you have
inspected the appliance for
hidden damage and tested
it for proper operation.
5. Read operation instructions completely.
6. Connect power cord to grounded and properly wired electrical source as
specified.
7. Appliance should be thoroughly cleaned before use. See CLEANING
INSTRUCTIONS, page seven.
Refer to SHIPPING DAM-
AGE CLAIM PROCEDURE
on bottom of this page.
FREIGHT DAMAGE PROCEDURE
NOTE: For your protection, please note that equipment in this shipment was carefully inspected and packaged
by skilled personnel before leaving the factory. Upon acceptance of this shipment, the transportation company
assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1
.
VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or
express receipt, and that the note of loss or damage is signed by the delivery person.
Regardless of the extent of damage Contact your dealer
.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
immediately.
3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the transporta-
tion company or carrier immediately, and then file a “CONCEALED DAMAGE” claim with them. This should
be done within fifteen (15) days from the date the delivery was made to you. Be sure to retain the con-
tainer for inspection
.
Pitco cannot assume liability for damage or loss incurred in transit, freight damage is not covered under war-
ranty
.
We will, however, at your request, supply you with the necessary documents to support your claim.
4
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INSTALLATION & START-UP
Location
WARNING:
Risk of personal injury
For proper operation and maximum performance, locate the Crisp n’
Hold in an ambient air temperature of 70º F (21ºC).
Installation procedures must be
Avoid areas near exhaust fans where there is active air movement.
performed by a qualified technician
with full knowledge of all applicable
electrical codes.
For safe operation, locate the unit a reasonable distance from com-
bustible walls and materials.
To prevent injury and damage, locate the unit at a proper and safe
working height. The location should be level, clean of debris, and
strong enough to support the weight of a fully loaded unit.
Failure can result in personal injury
and property damage.
Countertop Mounting
To prevent electrical shock, be sure unit is unplugged from an elec-
trical outlet. If unit has been operated, allow unit to cool before in-
stalling.
IMPORTANT:
Power cord is 7' long.
If necessary, contact a licensed
electrician to install an appropriate
20 amp electrical circuit with correct
NEMA receptacle.
Counter must be made of a non-combustible material, clean and
free of debris. Locate and drill four mounting holes in counter top.
Remove legs from unit and secure to counter top using threaded
mounting holes previously occupied by legs. Seal the perimeter of
unit where it meets the counter top with a silicone sealant.
CAUTION:
Electrical Shock Hazard
GROUNDING INSTRUCTIONS
This appliance is equipped with a cord having a grounding
wire with a grounding plug which must be plugged into an
outlet that is properly installed and grounded. In the event of
an electrical short circuit, grounding reduces the risk of elec-
tric shock by providing an escape wire for the electric current.
The ground prong of the power cord
is part of a system designed to pro-
tect you from electric shock in the
event of internal damage.
DO NOT cut off the large round
ground prong or twist a blade to fit
an existing receptacle.
WARNING—Improper use of the grounding can result in
a risk of electric shock. Consult a qualified electrician or
serviceman if the grounding instructions are not completely
understood, or if doubt exists as to whether the appliance is
properly grounded.
IMPORTANT:
Not under warranty:
Start-up
Damage to unit due to being
connected to the wrong voltage or
phase is NOT covered by warranty.
1
.
Plug the Crisp n’ Hold into a properly grounded electrical recep-
tacle.
2
3
4
.
.
.
Ensure all plastic and packaging materials have been removed.
Set POWER switch to “ON” position.
CAUTION:
Risk of personal injury
Do not load product into the cabinet. Allow the heat to remove
any residual oils which may adhere to inside metal surfaces.
slight emission of smoke is normal for the first few hours of
operation.
A
Unit is not waterproof, to avoid
electrical shock keep unit and
counter from being submerged in
water. Do not operate if unit has
been submerged in water.
5
.
Appiance is preset at the factory, no temperature adjustment is
necessary.
5
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NORMAL OPERATION
CAUTION:
Daily operating procedures
HOT SURFACE
1
.
Prior to use, unit must be installed properly and tested by a trained
installation or service professional.
Inner surfaces of the unit
will be very hot during and
after operation.
2
3
.
.
Unit must be clean and grease-free prior to use.
Verify that the grease pan, heat duct and air filters are installed
properly.
Avoid touching the cabinet
when loading or removing
product.
4
5
6
.
.
.
Turn power on by flipping the toggle switch; the motors should begin
to turn and create airflow.
Unit will automatically begin to preheat, allow 20 minutes for unit
to climb to operating temperature of 160º degrees F.
Load product into Crisp n’ Hold.
Product Divider
Food Bay
THERMOSTAT CALIBRATION
The thermostat has been factory pre-set at 175°F (79°C). It is located behind
the back panel and it is recommended that qualified service personnel make
adjustments.
1
2
3
.
.
.
Turn off unit and disconnect from electrical power before attempting
to adjust the thermostat setting.
To decrease turn set screw counter clockwise
To increase turn set screw clockwise
Locate a temperature probe in geo-center of the product tray, 1/2
inch above the bottom of the grate.
Remove the back panel and locate the thermostat at the center left.
Turn clockwise to increase the temperature setting; counter-
clockwise to decrease the temperature setting.
4
5
.
.
Replace back panel, plug unit into properly grounded outlet and turn
on unit.
Observe probe temperature to see if desired temperature has been
achieved.
NOTE: The heating system should cycle at least two times after the last ad-
justment to achieve accurate calibration.
6
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CLEANING PROCEDURES
CAUTION:
ELECTRIC SHOCK
HAZARD
1
.
After all food products have been removed from the cabinet, turn the
power switch to “OFF” and allow the cabinet to cool.
2
3
.
.
Unplug the unit prior to any cleaning.
Disconnect appliance from
electric power before cleaning.
Remove and clean the grease / crumb pan from the bottom of the unit
by sliding it out towards the operators side of the unit. Clean the pan
as well as pan housing.
CAUTION:
4
5
.
.
The air filter can be easily removed without tools for cleaning by lifting
up and pulling towards the front of the unit. Clean by hand washing or
run through an automatic washer. Reinstall when filter is dry and
clean.
HOT SURFACE
Exposed surfaces can be hot
to the touch and may cause
burns. Allow appliance to cool
before cleaning.
Remove the product dividers and food bay bottom Clean the inside
.
of the unit as well as the removed parts. Reinstall when all parts are
dry and clean.
6.
Inspect and clean the areas where there are vents, making sure no
water gets into the internal controls or electrical areas of the cabinet.
IMPORTANT: DO NOT
spill or pour water into controls,
control panel or wiring. Water
damage is not covered by
warranty.
Product Divider
Removal of air filter
CAUTION:
Beware of sharp
edges on sheet
Food
Bay
metal during cleaning, espe-
cially during removal of grease
filters.
Grease/crumb pan
Cleansers, detergents, degreasers, sanitizers, or bleaching agents that contain chlorides or phos-
phates will cause permanent damage to stainless steel products. The damage appears as pits, erup-
tions, voids, small holes, severe discoloration or dulling of the metal finish. Water with high chlo-
ride content can also damage stainless steel. If unsure of your water quality, we recommend you
have it tested. THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR, AND IS NOT COV-
CAUTION
ERED BY THE WARRANTY.
RECOMMENDED TIPS FOR CLEANING STAINLESS STEEL
Purpose
Routine
cleaning
Frequency
Daily
Cleaning Agent
Soap, ammonia
detergent and water
Method of Application
Sponge with cloth, rinse with clear water
and wipe dry.
Smears/
Fingerprints
As
needed
Stainless steel cleaner
or similar products
Rub with soft cloth as directed on package.
Rub in direction of grain of stainless steel.
Do not use on vinyl trim.
Stubborn
spots and
stains
Daily
as
needed
Any chloride-free
or
phosphate-free
cleaner
Apply with damp sponge or cloth. Rub in
direction of grain of stainless steel. Rinse
thoroughly, especially if cleaner contains
chlorine bleach, do not use on vinyl trim.
Hard water
spots
Daily
as needed
Vinegar
Swab with cloth.
Rinse with water and wipe dry.
7
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WIRING DIAGRAMS
PCC14 & PCC18
1820 watts, 120v, 15.1A,
60Hz, 1 Ph, NEMA 5-20P
PCC28
2890 watts, 208v, 14A,
60Hz, 1 Ph, NEMA 6-20P
8
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REPLACEMENT PARTS
PCC14
120V
PCC18
120V
PCC28
208V
PCC14
240V
PART NUMBER
DESCRIPTION
18600-0016
18600-0061
18612-0113
18614-0359
18614-0365
18602-0155
18602-0154
18602-0158
18602-0083
18602-0031
18602-0170
THERMOSTAT 255 DEG.
THERMODISC AUTO RESET
TUBULAR ELEMENT 900W/120V
INLET SCREEN 3.81"
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
WHEEL,BLWR,3.125" CW ROT
GREASE FILTER 12" CNH14
GREASE FILTER CNH18
GREASE FILTER 28" CNH28
TOGGLE SWITCH 25A 120-250
** SWITCH BOOT
X
X
X
X
X
X
TOGGLE SWITCH 30 AMP
X
X
X
X
18602-0171
18605-0017
18605-0025
18606-0614
18614-0362
18614-0363
18614-0364
18605-0018
18309-0086
18309-0024
18305-0075
SWITCH BOOT LONGER & M12
14/3 HSJO CORD W/5-20PLUG
14/3 HSJO CORD (PER FOOT)
6-20P 250V AH#5466N PLUG
MOTOR C-FRAME 120V CNH
MOTOR C-FRAME 208V CNH
MOTOR C-FRAME 240V CNH
14/3 HSJO CORD W/6-15PLUG
LEG 1" ADJ CAST ZINC
X
X
X
X
X
X
X
X
X
X
X
X
ALUM LEG 1/2HOLE 3.25LG
RECESS BUMPER 1/2 HOLE (LEGS)
X
X
9
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TROUBLESHOOTING GUIDE
POSSIBLE CAUSE
SYMPTOM
SUGGESTED REMEDY
No power to unit
Not plugged in or circuit breaker
tripped
Check or reset circuit breaker
Connect to proper receptacle
Power cord damaged
Check - replace if required
Power switch damaged or defective
Check - replace if required
Food dries out too
quickly
Operation where product temp is too
high
Check product temps going into hold-
ing cabinet
Thermostat incorrectly set or defective Check proper operation or calibration
of thermostat
Unit is on, motors
are running but no
heat
Internal wiring error
Call service technician
Element hi-limit trip /defective
Improper voltage
Call service technician
Takes too long to
get to temperature
Call service technician to verify in-
coming voltage matches cabinet
specifications.
Unit is hot
but low or no airflow
Internal wiring error
Circulation motor has quit
Improper voltage
Call service technician
Call service technician
Call service technician to verify in-
coming voltage matches cabinet
specifications.
NOTE:
NOTE:
The technical content of this manual,
including any wiring diagrams, schemat-
ics, parts breakdown illustrations and /
or adjustment procedures, is intended
for use ONLY by qualified technical
For warranty service, call Pitco direct at
800-258-3708 for authorization, we will
dispatch the nearest authorized service
agency.
personnel
.
10
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Pitco Warranty:
Pitco Frialator, Inc warrants to the original user of its commercial cooking equipment and related equipment that said appliances and related
.
equipment will be free from defects in material and workmanship under normal use for a period of one (1) year from the date of installation,
with appropriate documentation, to a maximum of fifteen (15) months from the date of manufacture, subject to the following additions, ex-
ceptions, exclusions & limitations.
This warranty is limited to the repair or replacement at the Company’s option, without charge, of any part found to be defective within the
warranty period and reasonable expenses incurred for freight and material for the installation of such part; in addition, the Company’s obliga-
tion shall be limited to reimbursement for normal labor on such parts. Pitco Frialator, Inc. agrees to pay the Authorized Service and Parts
Distributor for any labor and material required to repair or replace, at the Company’s option, any part which may fail due to defects in mate-
rial or workmanship during the above general warranty period.
How to Keep Your Warranty in Force
●
●
●
●
●
Make sure any shipping damages are reported immediately. Damages of this nature are the responsibility of the carrier.
Install the unit properly. This is the responsibility of the installer and the procedures are outlined in the equipment manual.
Do not install appliance in a home or residence.
Maintain appliance properly
.
This is the responsibility of the user of the appliance and the procedures are outlined in the manual.
Adjustments, such as calibration, leveling, tightening of fasteners or plumbing or electrical connections normally associated with initial
installation, if necessary, are outlined in the manual.
●
Damages due to flood, fire, or other acts of God, are not covered by the warranty.
●
Use appliance only for its intended purpose If it is used for a purpose other than for which it was intended or designed, any resulting
.
damages are not covered under warranty.
●
●
●
Do not materially alter or modify the appliance from the condition in which it left the factory.
Do not obliterate, remove or alter the serial number rating plate.
Use only genuine OEM parts from Pitco Frialator, Inc. or its Authorized Parts and Service Distributors Repairs are not covered by the
.
warranty.
If any other failure occurs which is not attributable to a defect in materials or workmanship, it is not covered by the warranty.
●
This warranty specifically excludes parts which wear or would be replaced under normal usage, including, but not limited to, electric lamps,
fuses, interior or exterior finishes and gaskets.
Limits to the Warranty
Outside the United States and Canada, this warranty is limited to the replacement of parts and Pitco Frialator, Inc will not bear any other
.
expense be it labor, mileage, freight or travel. If any oral statements have been made regarding this appliance, these statements do not
constitute warranties and are not part of the contract of sale. This limited warranty constitutes the complete, final and exclusive statement
with regard to warranties. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES WHETHER
WRITEN, ORAL OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR WARRANTY AGAINST LATENT DEFECTS.
Limitations of Liability
In the event of a warranty or other claim, the sole obligation of Pitco Frialator, Inc. will be the repair or replacement, at the company’s option,
of the appliance or the component part. The repair or replacement will be at the expense of Pitco Frialator, Inc. except as limited by this
warranty statement. Any repair or replacement under this warranty does not constitute an extension in time to the original warranty. Parts
covered under this warranty will be repaired or replaced, at the Company’s option, with new or functionally operative parts
.
The liability of
Pitco Frialator, Inc on any claim of any kind, including claims based on warranty, express or implied contract, negligence, strict liability or
.
any other legal theories, will be exclusively the repair or replacement of the appliance. This liability will not include, and the purchaser spe-
cifically renounces any right to recover special, incidental, consequential or other damages of any kind, including but not limited to, injuries
to persons, damage to property, loss of profits or anticipated loss of the use of this appliance If any provision of this warranty is unenforce-
.
able under the law of any jurisdiction, only that provision will be inapplicable there, and the remainder of the warranty will remain unaffected.
The maximum exclusion or limitation allowed by law will be substituted for the unenforceable provision.
How to Obtain Warranty Service
First direct your claim to the Pitco Frialator, Inc. Authorized Service and Parts Distributor closest to you Give the complete model, serial and
.
code numbers, voltage, gas type, and description of the problem. Proof of the date of installation and/or the sales slip may also be required.
If this procedure fails to be satisfactory, write to: The Service Manager, Pitco Frialator, Inc., PO Box 501, Concord, NH 03302-0501 USA.
This warranty gives you certain specific legal rights; you may have other rights which may vary from state to state.
Pitco Frialator, Inc.
PO Box 501, Jct I-89 & I-93, Concord, NH 03302-0501
509 Route 3S, Bow, NH 03304
Phone: 603-225-6684 ● Fax: 603-225-8497
Sales & Marketing E-mail: [email protected]
●
Company Website: www.pitco.com
11
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