Voice Processin g Syst em
UBSCRIBER'S
S
UIDE
Please read before using.
G
TVP200
VOICE PROCESSING SYSTEM KX-TVP200
MODEL
Panasonic
KX-TVP200E
Download from Www.Somanuals.com. All Manuals Search And Download.
Introduction
The Panasonic Voice Processing System (VPS) provides you with powerful, conve-
nient ways to manage your voice communications and increase your productivity
through your voice mailbox. As the owner of a VPS mailbox, or Subscriber, you can:
• send a message to one or many people inside or outside of your office
• transfer messages (with your annotation) to another VPS Subscriber
• take messages when you are on the phone or unavailable
• receive your messages from any touch-tone telephone
• be notified by extension message waiting lamp, telephone or beeper (radio
pager) of messages waiting
• screen your calls
• automate the handling of callers
• and more...
This guide is your reference to using and optimizing your VPS mailbox.
NOTE:
• This Subscriber's Guide does not show complete model numbers that indicate the
country where your models should be used. The model number of your unit is found
on the label affixed to the unit.
MODEL NO. – – – – – – – –
(label)
73/23/EEC
89/336/EEC
92/31/EEC
93/68/EEC
i
Download from Www.Somanuals.com. All Manuals Search And Download.
■ How to Use this Manual
This Subscriber’s Guide explains the Voice Processing System’s (VPS) operations by
touch tone telephone for Subscribers.
Each operation consists of a description, a diagram, tips and some notes. During
operations, the VPS plays voice prompts telling you what to do at each step though
they do not appear in this guide except for Voice Mail Service Entry.
Description
Describes the operation with the telephone keys to be
pressed step by step.
Diagram
Subscriber's
Main Command Menu
A diagram is provided for each function on the
lefthand of the text. It will help you understand how
the operation goes on in the tree-structured VPS
menu. You will know other options you can choose in
a certain step. It will also help you to perform your
desired operation faster if you press the outlined keys
in a row along the bold line.
1
2
3
5
4
6
*
Receive
Message
1
Repeat
2
Next
3
7
4
0
Erase Reply Transfer Help
Tip
Tip
Tips framed in a square are used to make you aware of
alternate options available at a particular step.
Step 3 —
You can call the message
sender by pressing [1].
Note
This symbol describes additional information or use-
ful advice about each feature.
Once you become familiar with operating the VPS, use the Quick Reference Section,
which appears at the end of this guide.
ii
Download from Www.Somanuals.com. All Manuals Search And Download.
■ Terms to Know
The following words are used in this guide.
Subscriber
The owner of a VPS mailbox. The System Manager can create
a mailbox for you.
System Manager The System Manager is the person who manages and maintains
the VPS to make it work efficiently. He controls mailbox creat-
ing and authorizes some of the features.
Caller
A caller is any person who is connected to a VPS service
other than a Subscriber or the System Manager.
iii
Download from Www.Somanuals.com. All Manuals Search And Download.
■ Getting Started
— Required Numbers
Get the following information before you begin the operation.
(1) Telephone Number Directly Connected to Voice Mail Service
If your VPS does not have one, call any extension number connected to the VPS
and press [#] [6] (Service Access Command).
(2) Your Mailbox Number
Usually, the same number as your extension number. Check with your System
Manager to be sure.
(3) The System Manager’s Phone Number
In case you need his or her help or need to change certain mailbox settings.
— Basic Steps
You need to know your mailbox number to use this guide.
If you are going into your mailbox for the first time, read Chapter 5 “Mailbox Setup”
first. You need to customize it before sending or receiving messages. Especially, it is
important to identify yourself as the owner of the mailbox by setting the following.
• Recording Personal Greetings (See page 5-7)
• Recording Your Name (See page 5-9)
• Changing Your Password (See page 5-8)
Then customize it as it suits you by setting the additional features as appropriate.
• Setting the Call Transfer Status (See page 5-2)
• Setting the Incomplete Call Handling Status (See page 5-4)
• Message Waiting Lamp Notification Setting (See page 5-13)
• Setting Notification by Calling (See page 5-14)
...
Once you complete your setting, find your desired operation from the titles, then call
the VPS.
iv
Download from Www.Somanuals.com. All Manuals Search And Download.
Table of Contents
Chapter 1 Using Your Mailbox and the VPS
Opening Your Mailbox (Mailbox Log in)......................................... 1-2
Accessing VPS Services ...................................................................... 1-3
Chapter 2 Receiving Messages
Receiving Messages............................................................................. 2-2
Message Playback Options ................................................................ 2-3
Replying to Messages ......................................................................... 2-5
Message Transfer ................................................................................ 2-6
Erasing Messages ................................................................................ 2-7
Receiving Message Waiting Notification .......................................... 2-8
Live Call Screening............................................................................. 2-9
Recording a Two-Way Conversation .............................................. 2-10
Chapter 3 Sending Messages
Delivering Messages to Other Subscribers ...................................... 3-2
Checking Mailbox Distribution ......................................................... 3-3
Setting up an External Message Delivery List................................. 3-4
Sending External Delivery Messages ................................................ 3-6
Checking and Setting External Message Delivery Status ............... 3-7
Chapter 4 Caller Handling
Recording Messages (for any caller)................................................. 4-2
Recording Messages (from a rotary phone)..................................... 4-3
Receiving External Delivery Messages ............................................. 4-4
Replying to External Delivery Messages .......................................... 4-5
v
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 5 Mailbox Setup
Setting the Call Transfer Status
(Call Block/Call Screening/Intercom Paging/Beeper Access) ........ 5-2
Setting up a Covering Extension....................................................... 5-3
Setting the Incomplete Call Handling Status................................... 5-4
Setting the Message Reception Mode ............................................... 5-6
Recording Personal Greetings ........................................................... 5-7
Changing Your Password ................................................................... 5-8
Recording Your Name ........................................................................ 5-9
Entry of Personal Group Distribution Lists .................................. 5-10
Recording the Names of Personal Group Distribution Lists ....... 5-11
Deleting from Personal Group Distribution Lists ......................... 5-12
Message Waiting Lamp Notification Setting.................................. 5-13
Setting Notification by Calling ........................................................ 5-14
Setting Answer Lengths for the Interview Mailbox ...................... 5-16
Recording Questions for the Interview Mailbox ........................... 5-17
Erasing Questions from the Interview Mailbox ............................ 5-18
vi
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 1
Using Your Mailbox and the VPS
This chapter tells you how to enter Subscriber Service and other services
provided by the VPS.
Contents
Opening Your Mailbox (Mailbox Log in)......................................... 1-2
Accessing VPS Services ...................................................................... 1-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Opening Your Mailbox (Mailbox Log in)
To access Subscriber Services, you must open your
mailbox first. Follow the operation below.
Call VPS
+ Mailbox No.
1 Dial an extension number which is connected
*
to the Voice Mail Service.
Password +
#
Good morning/Good afternoon/Good evening
Welcome to the Voice Processing System.
Subscriber's
Main Command Menu
If the system is equipped with multiple lan-
guages (up to three languages), you will hear
a selection prompt as follows.
If you just want to record a
message in someone else’s
mailbox, you do not have to
use this procedure.
See the following topic in
Chapter 4.
• Recording Messages (for
any caller)
• Recording Messages (from a
rotary phone)
(ex.)
For English, press [7].
For French, press [8].
For Chinese, press [9].
If your company is using a
Panasonic KX-TD series tele-
phone system, you can directly
access your mailbox just by
dialing the number of the V.M.
Service, depending upon Sys-
tem Programming. Check with
your System Manager.
2 If you hear the above prompt, press the
number of the appropriate language.
Please enter your party’s mailbox number.
To enter by name, press [#] and [1].
If you are using a rotary telephone, stay on
the line.
To call the operator, press [0].
Tip
3 Press
, then enter your mailbox number.
Step 1 —
*
If no ports are assigned to
Voice Mail Service, press
Enter your password, followed by [#].
#
6
after calling the
VPS.
4 Enter the password if you have one.
You are now in the main command menu.
1-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Accessing VPS Services
In VPS operation, the following functions are avail-
able whenever the system is providing voice prompts.
Call VPS
Press the appropriate key to receive your
desired option (Service Access Commands).
#
1
#
3
#
9
#
6
#
8
Dialing by Name
If you press
1
, you can call the desired
#
Voice Mail Service
extension or mailbox by entering first 3 or 4
letters of the person’s last name.
Retry
+Mailbox No
*
*
Department Dialing
Retry
Password+
#
If you press
3
, you can call the
#
*
intended extension and mailbox by pressing
one digit ( ) according to the
1
–
9
Subscriber's Service
Department Dialing Menu.
Voice Mail Service
#
5
#
7
6
If you press
, you can access the
#
Voice Mail Service.
Call Transfer
If you press
8
, you can access the
#
Automated Attendant Service and call your
desired extension.
Exit the Menu
Tip
If you press
9
, you can exit the VPS.
#
5
7
#
#
and
are
valid only for Subscriber
Service.
Back up
If you press
, you can retry to enter a
*
mailbox number, a password and also an
extension number while you are in the call
transfer status. In addition, you can move
back to a previous menu in the main com-
mand menu.
1-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Accessing VPS Services
Log in
If you press
5
, you can reselect a mail-
#
box while you are in the main command
menu.
Restart
If you press
7
, you can be back in the
#
initial main command menu.
1-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 2
Receiving Messages
This chapter tells you how to access and manage received messages: Replying
immediately, transferring messages with or without an additional comment, and
replaying messages.
Contents
Receiving Messages............................................................................ 2-2
Message Playback Options ............................................................... 2-3
Replying to Messages ........................................................................ 2-5
Message Transfer ............................................................................... 2-6
Erasing Messages ............................................................................... 2-7
Receiving Message Waiting Notification ......................................... 2-8
Live Call Screening............................................................................ 2-9
Recording a Two-Way Conversation ............................................... 2-10
Download from Www.Somanuals.com. All Manuals Search And Download.
Receiving Messages
The VPS plays new messages and saved messages in
Subscriber's
your mailbox with the information of the message
sender and the recorded date respectively.
Main Command Menu
1
2
3
5
4
6
*
1 Log in the main command menu.
Receive
Message
• The VPS tells you the number of messages.
Go to
Step 3
1
2 Press
to use the Receive Message menu.
• The VPS tells you the number of messages.
Then it plays the messages.
3 Press
0
to listen to the whole menu (for
Help).
9
• You can end your call by pressing
#
.
Tip
Step 3 —
You do not have to listen to the whole menu if you do not
wish to.
1
1
2
3
4
5
6
7
8
Repeat this message
Play the previous message
Play the next message
Erase this message
Reply
Rewind
Fast forward
Transfer
Message scan
1
2-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Message Playback Options
Subscriber's
Main Command Menu
While receiving messages, several message playback
options are available for efficient receiving.
1-2 Same as Receiving Messages.
1
2
3
5
4
6
*
Receive
Message
3 Press the appropriate key to receive your
desired option. If you choose
next step.
8
, go to the
1
1
2
3
4
6
7
8
5
Repeat
Next Erase Reply Rewind Fast Transfer Scan
forward
1
Previous
Repeating Messages
Go to
Step 4
If you press
1
, you can listen to the current
message again.
Replaying the Previous Message
If you press
1
1
while receiving a mes-
sage, you can listen to the previous message.
Playing the Next Message
2
If you press
while receiving a message,
you can listen to the next message.
Rewinding Messages
5
If you press
while receiving a message,
you can listen to it again.
Fast Forwarding Messages
6
If you press
while receiving a message,
you can fast forward it to the end.
Scanning Messages
8
If you press
, you can listen to the first
four seconds of each message.
2-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Message Playback Options
4 Messages are scanned one at a time.
If you press
message.
1
, you will hear the previous
, you will hear the next mes-
, you will hear the entire mes-
2
If you press
sage.
3
If you press
sage.
Note
3
Option
is available only once.
Second time will erase the message.
Tip
Step 3 —
You can receive the whole menu by pressing [0] for Help.
2-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Replying to Messages
1-2 Same as Receiving Messages.
Subscriber's
Main Command Menu
4
3 Press
to reply to the message.
2
4 Press
to record a message.
1
2
3
5
4
6
*
Receive
Message
5 Record your message at the tone.
6 Press
7 Press
8 Press
9 Press
1
2
1
1
to end recording.
1
2
3
7
4
0
Repeat
Erase Reply Transfer Help
to accept.
Next
to set delivery time.
to specify the delivery time or the
Go to
Step 4
private status.
This feature is available only
when the message has been
delivered from a Subscriber
using his mailbox, i.e.,
Message Transfer and Message
Delivery. Otherwise, you will
hear this prompt: “Sorry, you
cannot reply. The message
sender is unknown.”
10 Press
1
to specify the delivery time.
11 Enter the time and
.
#
1
2
12 Press
for AM or
for PM.
13 Enter the date (the day of the month) and
#
.
14 Press
2
to accept.
15 Press
1
to set this message to a private
message. Otherwise, press
2
.
Tip
Step 4 —
You can call the message sender by pressing [1].
Step 6 —
You can pause/restart recording by pressing [2].
Step 9 —
You can make your reply immediate by pressing [2].
You will skip to step 15.
Step 11 —
If you press [0] for help here, “For example, to enter 5
o’clock press [5] and [#] or 5 : 15 press [5], [1], [5] and
[#]”.
2-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Message Transfer
This function allows you to transfer messages to other
Subscriber's
mailboxes.
Main Command Menu
1-2 Same as Receiving Messages.
1
2
3
5
4
6
*
Receive
Message
3 Press
7
to use the Message Transfer menu.
4 Enter the mailbox number of the intended
1
Repeat
2
Next
3
7
4
0
recipient.
Erase Replay Transfer Help
2
5 Press
to accept.
Mailbox No.
XXXX
2
6 Press
to record a comment.
1
7 State your comment and press
to end
1
Change
2
Accept
3
Repeat
*
recording.
Cancel
Transfer
M.B. Info.
2
8 Press
if the comment is acceptable.
1
2
3
4
Review
Mailing
List
*
Transfer
Add
Cancel
Tansfer
Transfer
M.B.
W. Comment
Go to
Step 7
If the message has been
assigned as private, you cannot
transfer it to other mailboxes.
Tip
Step 4 —
You can enter by name by pressing [#] [1] first. Also, you
can specify a Personal Group Distribution List or a System
Group Distribution List by entering the number followed
by [#].
Step 6 —
You can transfer the message without comment by press-
ing [1].
You can add the mailbox number by pressing [3].
You can review the mailing list by pressing [4].
You can cancel message transfer by pressing [ ].
*
Step 7 —
You can press [2] to pause/restart recording.
Step 8 —
You can press [3] to change your comment.
You can press [1] to review your comment.
2-6
Download from Www.Somanuals.com. All Manuals Search And Download.
Erasing Messages
You can erase messages during playback. Erased mes-
Subscriber's
Main Command Menu
sages cannot be recovered.
1 Log in the main command menu.
1
2
3
5
4
6
*
Receive
Message
• The VPS tells you the number of messages.
2 Press
1
to use the Receiving Messages
1
2
7
3
Erase
4
0
menu.
• The VPS tells you the number of messages,
and the message information. Then it plays
the message.
The VPS will automatically
erase messages after a certain
number of days. Check with
your System Manager to find
out how many days you can
keep messages in your mailbox.
3 Press
3
to erase the messages.
Tip
Step 3 —
Messages are erased one at a time. After a message is
erased, you will hear the following prompt and repeat step
3 for the next message.
“The message is erased.”
If all messages have been erased, you will hear “All mes-
sages are erased”.
2-7
Download from Www.Somanuals.com. All Manuals Search And Download.
Receiving Message Waiting Notification
The Message Waiting Notification is a feature to
notify you that unplayed messages are waiting in your
VPS Calls you
mailbox. Notification Calls are sent to you via speci-
fied device after the message is recorded.
2
Hold
1
Receive
Message
1 Pick up a call from the VPS.
Password +
If the system is equipped with multiple lan-
guages (up to three languages), you will hear
a selection menu.
#
Subscriber's
Main Command Menu
1
2 Press
to receive the message.
1
2
3
5
4
6
3 Enter the password and
#
.
*
Receive
Message
Now, you are in the main command menu.
4 Follow steps 2 – 3 of Receiving Messages.
Tip
Step 3 —
If a password is not assigned, skip this step.
2-8
Download from Www.Somanuals.com. All Manuals Search And Download.
Live Call Screening
By assigning one of your telephone keys to this fea-
ture, you can monitor incoming calls that have been
forwarded to the Voice Mail Service.
In Hands-Free Mode, you can monitor the incoming
call through built-in speaker of the telephone. Also,
you can speak with the caller by picking up the hand-
set.
In Private Mode, you can monitor the incoming call
by going off-hook after you hear the notification tone.
You can speak with the caller by pressing the feature
key. Or you can stop listening to the message by going
on-hook.
This feature is available only if
your company is using a Pana-
sonic KX-TD series telephone
system.
Note :
For detailed information, please refer to the Installa-
tion Manual of Panasonic KX-TD series telephone
systems’ PBXs (KX-TD816, KX-TD1232).
2-9
Download from Www.Somanuals.com. All Manuals Search And Download.
Recording a Two-Way Conversation
This feature is available only if
your company is using a Pana-
sonic KX-TD series telephone
system.
By assigning one of the function keys on your tele-
phone to this feature, you can record the conversation
that you are having.
When you record your two-way telephone
conversation, you should inform the other party that
the conversation is being recorded.
A beep sounds every sixteen
seconds during recording.
2-10
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 3
Sending Messages
This chapter tells you how to send messages, including recording and delivery.
Contents
Delivering Messages to Other Subscribers ...................................... 3-2
Checking Mailbox Distribution ......................................................... 3-3
Setting up an External Message Delivery List................................. 3-4
Sending External Delivery Messages ................................................ 3-6
Checking and Setting External Message Delivery Status ............... 3-7
Download from Www.Somanuals.com. All Manuals Search And Download.
Delivering Messages to Other Subscribers
If you are sending an identical message to several
Subscribers, follow the steps below.
You can send it with a single operation.
Subscriber's
Main Command Menu
1 Log in the main command menu.
1
2
3
5
4
6
*
• The VPS tells you the number of messages.
Deliver
Message
2 Press
2
for Message Delivery.
Mailbox No.
XXXX
Go to
Step 5
3 Enter the mailbox number of the intended
recipient.
To use Personal Group Distribution
Lists, they must have been created
beforehand. To use the System
Group Distribution Lists, check
with your System Manager to see
if there is any list in your VPS.
2
4 Press
to accept the mailbox number if it
is correct.
You can add mailbox numbers by pressing
2
. Then repeat step 3 and step 4. You can
specify a maximum of 20 mailboxes as the
destination.
Tip
Step 3 —
You can enter by name if you press [#]
[1] first. Also, you can specify a Per-
sonal Group Distribution List or a Sys-
tem Group Distribution List by enter-
ing the number followed by [#].
5 Press
1
to record a message.
6 State your message at the tone.
1
7 Press
8 Press
to end recording.
Step 4 —
You can review the mailing list by
pressing [3].
2
1
to accept.
Step 6 —
9 Press
to set delivery time or private sta-
You can press [2] to pause recording
while you are in the message record-
ing process. Restart the recording
within 20 seconds, or the VPS will
stop it automatically.
tus.
10 Press
1
to specify the delivery time.
11 Enter the time and
.
#
Step 9 —
You can deliver the message immedi-
ately and return to the main command
menu by pressing [2].
2
1
12 Press
for AM or
for PM.
13 Enter the date (the day of the month) and
Step 10 —
#
.
You can deliver your message imme-
diately after recording by pressing [2].
Then you will skip to step 14.
2
14 Press
to accept.
Step 11 —
You can press [0] for Help menu. It
will guide you how to enter the time.
15 Press
1
to set this message to a private
message. Otherwise, press
2
.
3-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Checking Mailbox Distribution
This function lets you check the status of messages
Subscriber's
which you have recorded in your mailbox to deliver
to other mailboxes.
Main Command Menu
1
5
2
4
3
6
*
You can check the history (delivery status) of up to
84 message transmissions.
Check
M.B.
Distribution
Go to
Step 3
1 Log in the main command menu.
3
2 Press
to check distribution status.
3
3 Press
to cancel the message or delete
verification.
1
4 Select
to delete verification of this
2
message or
to cancel message delivery.
Tip
Step 3 —
You can listen to the message by pressing [1].
You can check the previous message by pressing [1] twice.
You can check the next message by pressing [2].
3-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting up an External Message Delivery
List
Setting up an External Message Delivery List lets you
send the same message to several people outside of
the system with a single operation. Up to two lists can
be maintained at the same time, and each list can con-
tain up to eight members.
Subscriber's
Main Command Menu
1
3
5
2
4
6
*
Other
Features
1 Log in the main command menu.
6
2 Press
3 Press
4 Press
5 Press
for Other Features.
for External Message Delivery.
to set up the mailing list.
2
1
3
2
Message
Waiting
Interview
M.B.
External
Message
Delivery
3
3
1
Notification
Setting
Management
1
3
2
or
to choose the delivery list.
Check
Delivery
Status
Record
Mailing
List
Message
(Up to two delivery lists can be established.)
Setting
To add members:
Go to
Step 5
1
6 Press
to add members to the list.
To use this feature, you must
have your System Manager
authorize it beforehand.
You can have up to 8 members on the list.
7 Enter the telephone number.
2
8 Press
to accept the number.
Tip
1
9 Record the name and press
.
Step 8 —
1
Change the telephone
number
2
10 Press
to accept.
2
3
4
5
6
7
Accept
Review
1
11 Press
to continue adding members or
2
to end.
Add more digits
Insert a pause
Set dial mode
Insert a wait for dial
tone
1
If you press
7 – 11.
, you will repeat steps
3-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting up an External Message Delivery
List
To delete members:
Go to the Delivery List Menu.
(See steps 1 – 5 in “Setting up an External Message
Delivery List”.)
6 Press
2
1
to delete members from the list.
to delete all members from the list.
7 Press
Otherwise, press
2
.
8 Press
1
to delete the number, or
2
to
keep the number and play the next telephone
number.
3-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Sending External Delivery Messages
1 Log in the main command menu.
Subscriber's
Main Command Menu
6
2 Press
for Other Features.
1
3
5
3 Press
3
1
for External Message Delivery.
to record an external delivery mes-
2
4
6
*
Other
Features
4 Press
sage.
1
3
2
5 Press
1
to send to a receiver.
Message
Waiting
Interview
M.B.
External
Message
Delivery
Notification
Setting
Management
6 Enter the telephone number.
7 Press to accept the number.
2
2
3
1
Check
Delivery
Status
Record
Message
Mailing
List
8 Enter the password.
Setting
Go to
Step 5
9 Record recipient's name and press
1
.
10 Enter the time and press
.
#
To use this feature, you must
have your System Manager
authorize it beforehand.
11 Press
1
for AM or
2
for PM.
12 Enter the date and press
.
#
Tip
Step 5 —
13 Review your setting and press
2
to accept
You can press [2] to send
your message by mailing
list 1 or 2.
the setting.
14 Record your message.
Step 7 —
1
Change the telephone
(See Recording Messages.)
number
2
3
4
5
6
7
Accept
Review
Add more digits
Insert a pause
Set dial mode
Insert a wait for dial
tone
Step 10 —
You can press [0] for Help
menu. It will guide you
how to enter the time.
3-6
Download from Www.Somanuals.com. All Manuals Search And Download.
Checking and Setting External Message
Delivery Status
Subscriber's
Main Command Menu
After recording your external delivery messages, you
may want to check the delivery schedules or the recip-
ients. You can listen to the report from the VPS unless
the messages have been delivered yet. After listening,
you have the option of deleting unnecessary ones or
changing the schedules.
1
3
5
2
4
6
*
Other
Features
1 Log in the main command menu.
1
3
2
Message
Waiting
Interview
M.B.
External
Message
Delivery
6
2 Press
3 Press
4 Press
for Other Features.
Notification
Setting
Management
3
2
for External Message Delivery.
to check External Message Deliv-
2
3
1
ery status.
Check
Delivery
Status
Record
Message
Mailing
List
Setting
• The VPS tells you when the message is
being sent.
Go to
Step 5
1
5 Press
6 Press
to reschedule the setting.
To use this feature, you must
have your System Manager
authorize it beforehand.
1
to cancel the external message
delivery.
2
(To change the time and date, press
.
See Sending External Delivery Messages
steps 10 to 13.)
Tip
Step 3 —
You can skip the Help menu.
Step 5 —
You can play the next schedule by pressing [2], repeat this
schedule by pressing [3] or play the previous schedule by
pressing [4].
Step 6 —
If you press [ ] twice, you will return to the External Mes-
*
sage Delivery menu.
3-7
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 4
Caller Handling
This chapter describes how callers can be handled by the Subscriber’s mailbox.
Contents
Recording Messages (for any caller)................................................. 4-2
Recording Messages (from a rotary phone) ..................................... 4-3
Receiving External Delivery Messages ............................................. 4-4
Replying to External Delivery Messages .......................................... 4-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Recording Messages (for any caller)
Anyone who reaches the Voice Mail Service can
record messages in the mailboxes.
Call VPS
Selection
Prompt
1 Call the VPS and access the Voice Mail Ser-
vice.
Rotary
Phone
If the system supports multilingual service
(up to three languages), you will hear a selec-
tion menu.
0
Mailbox
No.
XXXX XXXX
#
1
Name
Operator
2 If you hear the above prompt, press the
Go to
Step 4
number of the appropriate language.
3 Enter the mailbox number of the intended
recipient.
#
1
To enter by name, press
and first 3
or 4 letters of the recipient last name.
Tip
4 State your message at the tone.
Step 3, 6 —
When the beeper callback no.
entry mode is not disabled,
the VPS will ask you a
callback number according
to the intended mailbox set-
ting; before recording a
message, after recording a
message or after selecting an
urgent message.
1
5 Press
6 Press
7 Press
to end recording.
2
to accept.
1
to set this message to a private
2
message. Otherwise, press
.
“Please enter your callback
number.
You can enter up to ... dig-
its.”
1 Enter the number.
2
2 Press
to accept.
Step 6 —
1
2
3
4
Review
Accept
Record a new one
Add
Erase and exit
*
4-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Recording Messages (from a rotary phone)
If you are using a rotary phone, you cannot specify a
mailbox because every key entry is invalid. Wait a
Call VPS
moment until the VPS guides you to the General
Delivery Mailbox where you can leave your message.
Selection
Prompt
The recorded messages will be delivered to your
intended party later. Callers who do not enter any-
thing because they are unfamiliar with the VPS can
also leave messages in the same way.
Mailbox
No.
XXXX
Rotary
Phone
#
1
0
Name
Operator
XXXX
Go to
Step 2
1 Call the VPS and access the Voice Mail Ser-
vice.
From a rotary phone, once your
message has been recorded, you
cannot re-record nor erase it.
2 Wait a moment.
3 State your message.
4 Hang up the phone.
4-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Receiving External Delivery Messages
External Delivery Messages are delivered by the VPS
to telephone numbers instead of mailboxes.
VPS Calls you
Selection
Prompt
1 Pick up a call from the VPS.
If the system is equipped with multiple lan-
guages (up to three languages), you will hear
a selection prompt.
2
Hold
3
1
Receive
Message
Call
Back
2 Press the number of the appropriate lan-
Password +
#
guage.
Receive Message
3 Press
1
to receive the message.
4 Enter the password and
.
#
1
Repeat
2
Reply
0
Help
*
• Then the VPS plays the external message.
End
5 Press
to end the call.
*
Tip
Step 4 —
If a password is not assigned, you can listen directly to
the message.
If you enter the incorrect password three times, the VPS
will play the following prompt and you cannot receive the
external message any more.
“This message is from ‘SENDER’ of ‘Company Name.’
Please call ‘TELEPHONE NUMBER.’
Extension number ... .
To repeat, press [1].
To end this call, press [ ].”
*
When you press [1], the VPS will repeat this prompt.
4-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Replying to External Delivery Messages
1-4 Same as Receiving External Delivery Mes-
VPS Calls you
sages.
2
5 Press
to reply to the message.
Selection
Prompt
1
6 Record the message and press
to con-
tinue.
2
Hold
3
1
Receive
Message
Call
2
7 Press
to accept.
to set this message to a private
Back
1
8 Press
Password +
#
2
message. Otherwise, press
.
Receive Message
1
2
Reply
0
*
Go to
Step 6
4-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Chapter 5
Mailbox Setup
This chapter describes the setup procedures using a touch-tone telephone for
subscribers.
Contents
Setting the Call Transfer Status
(Call Block/Call Screening/Intercom Paging/Beeper Access)....... 5-2
Setting up a Covering Extension ........................................................ 5-3
Setting the Incomplete Call Handling Status.................................... 5-4
Setting the Message Reception Mode ................................................ 5-6
Recording Personal Greetings ............................................................ 5-7
Changing Your Password .................................................................... 5-8
Recording Your Name ......................................................................... 5-9
Entry of Personal Group Distribution Lists ..................................... 5-10
Recording the Names of Personal Group Distribution Lists .......... 5-11
Deleting from Personal Group Distribution Lists ............................ 5-12
Message Waiting Lamp Notification Setting..................................... 5-13
Setting Notification by Calling ........................................................... 5-14
Setting Answer Lengths for the Interview Mailbox ......................... 5-16
Recording Questions for the Interview Mailbox .............................. 5-17
Erasing Questions from the Interview Mailbox ............................... 5-18
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting the Call Transfer Status
(Call Block/Call Screening/Intercom Paging/Beeper Access)
You can specify how the VPS should handle a call
when a caller specifies your extension number in the
Automated Attendant Service. You can set one of the
four functions or you can set none of them.
Subscriber's
Main Command Menu
1
2
3
5
4
6
*
Automated
Attendant
Status
1 Log in the main command menu.
4
2 Press
for Automated Attendant status.
4
2
3
1
1
Message
3 Press
to set the call transfer status.
Covering
Extension
Setting
Incomplete
Handling
Status
Call
Transfer
Status
Reception
Mode
• The VPS tells you the current status.
1
2
3
4
5
4 Press the appropriate key to receive your
Call
Intercom
Paging
Disable
all transfer
services
Call
Calling
desired option.
Blocking
Screening
a Beeper
1
2
Call Blocking
The Intercom Paging feature is
available only if your company
is using a Panasonic KX-TD
series telephone system.
Blocks all incoming calls to your exten-
sion.
Call Screening
Tells you the caller’s name before you
answer the call. Then you can decide
whether or not to answer it.
3
4
5
Intercom Paging
Pages you over the Intercom Paging
System.
Calling a Beeper
Calls your beeper and displays the call-
er’s callback number on the LCD.
Disable all transfer services
Rings your extension directly.
5-2
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting up a Covering Extension
Setting up a Covering Extension lets you have incom-
ing calls and messages transferred to a designated
extension.
Subscriber's
Main Command Menu
1
2
3
5
4
6
*
This extension also performs as a personal operator.
When the caller presses ‘0’ while receiving the personal
greeting, the call is transferred to this extension.
Automated
Attendant
Status
4
2
3
1
1 Log in the main command menu.
Message
Covering
Extension
Setting
Incomplete
Handling
Status
Call
Transfer
Status
Reception
Mode
4
2
1
2 Press
3 Press
4 Press
for Automated Attendant status.
to set up a covering extension.
to set the extension.
Go to
Step 4
The owner of this extension
should be someone whom you
can rely on, as he will be han-
dling your calls when you are
not available.
5 Enter the extension number.
• The VPS tells you the number you have just
entered.
This feature does not work un-
less Covering Extension Transfer
is enabled (see page 5-4).
6 Press
2
to accept.
Tip
Step 4 —
You can accept the current status by pressing [2].
You can delete the current extension by pressing [3] if you
don’t need it.
5-3
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting the Incomplete Call Handling
Status
Incomplete calls are calls which are unanswered or for
which the line is busy. The Incomplete Call Handling
status can be set to record a message from the caller,
transfer the caller to a covering extension, page the
mailbox’s owner by intercom, notify the mailbox’s
owner via beeper, transfer the caller to the operator, or
let the caller try another extension. You may enable as
many features as you may need among the six.
Subscriber's
Main Command Menu
1
2
3
5
4
6
*
Automated
Attendant
Status
4
2
3
1
Message
Covering
Extension
Setting
Incomplete
Handling
Status
Call
Transfer
Status
Reception
Mode
1 Log in the main command menu.
4
2 Press
for Automated Attendant status.
1
2
3
4
5
6
4
3 Press
to set the Incomplete Call Handling
Leave Covering Intercom Beeper Operator Return to
Message
Ext.
Transfer
Paging
Transfer A.A. Service
Top Menu
status.
Enabling Leaving a Message Status
The Intercom Paging feature is
available only if your company
is using a Panasonic KX-TD
series telephone system.
1 Press
1
.
• The VPS tells you the current status.
2
1
2 Press
to change or
to accept
(enable/disable).
Enabling Covering Extension Transfer
Status
2
1 Press
.
• The VPS tells you the current status.
2 Press to change or to accept
1
2
(enable/disable).
Enabling Intercom Paging Status
3
1 Press
.
• The VPS tells you the current status.
2 Press
1
to change or
2
to accept
(enable/disable).
5-4
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting the Incomplete Call Handling
Status
Enabling Beeper Access Status
4
1 Press
.
• The VPS tells you the current status.
2 Press to change or to accept
1
2
(enable/disable).
Enabling Operator Transfer Status
5
1 Press
.
• The VPS tells you the current status.
1
2
2 Press
to change or
to accept
(enable/disable).
Returning to Top Menu Automated
Attendant Service Status
6
1 Press
.
• The VPS tells you the current status.
2 Press to change or to accept
1
2
(enable/disable).
5-5
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting the Message Reception Mode
If you are not available to answer calls, those calls are
treated according to the Incomplete Call Handling
Status setting. When callers decide to leave messages
in your mailbox, you can specify whether callers are
directed to your regular mailbox or your interview
mailbox.
Subscriber's
Main Command Menu
1
2
3
5
4
6
*
Automated
Attendant
Status
1 Log in the main command menu.
2
3
4
1
Message
Covering
Extension
Setting
Incomplete
Handling
Status
Call
Transfer
Status
4
3
1
2 Press
3 Press
4 Press
for Automated Attendant status.
to set the message reception mode.
to change the current setting to the
Reception
Mode
Go to
Step 4
other (interview mode/message recording
mode).
To use an interview mailbox,
you must have the System
Manager assign an interview
mailbox number beforehand.
Tip
Step 4 —
You can press [2] to accept the current setting.
5-6
Download from Www.Somanuals.com. All Manuals Search And Download.
Recording Personal Greetings
After reaching your mailbox, callers will hear your
Subscriber's
Main Command Menu
personal greeting messages first. You will record three
kinds of the personal greetings: (1) No Answer Greet-
ing, (2) Busy Greeting and (3) After Hours Greeting.
The VPS plays one of them as appropriate by each
call.
1
2
3
4
5
6
*
Mailbox
Management
1 Log in the main command menu.
1
2
4
3
Change
Owner's
Name
Change
Password
Group
Change
Personal
Greeting
5
2 Press
3 Press
4 Press
for Mailbox Management.
Distribution
List
Setting
1
1
to record a personal greeting.
Go to
Step 4
3
–
to change the greeting.
• The VPS tells you the current personal
greeting (if it exists).
Note:
It is helpful to include a
1
5 Press
to record a greeting.
statement of your answering
telephone number with the
exchange name or normal
code in the greeting message.
A greeting message begins
within 3 seconds of
1
6 Record your greeting and press
.
2
7 Press
to accept.
2
8 Confirm your setting and press
to accept.
answering, of paytone
ceasing, or of answering
ceasing, as appropriate.
Tip
Step 4 —
1
2
3
No answer greeting
Busy greeting
After hours greeting
Step 7 —
1
Review
2
3
4
Accept
Record a new one
Add
Erase and exit
*
Step 8 —
You can erase the greeting by pressing [3].
5-7
Download from Www.Somanuals.com. All Manuals Search And Download.
Changing Your Password
You have the option of assigning a password to your
Subscriber's
mailbox to prevent someone else accessing it to receive
Subscriber’s Service. A password should be no longer
than eight digits and the valid keys are from ‘0’ to ‘9’.
You can change it at any time.
Main Command Menu
1
2
3
4
5
6
*
Mailbox
Management
1 Log in the main command menu.
5
2 Press
3 Press
4 Press
for Mailbox Management.
to change the password.
to set the mailbox password.
1
2
4
3
Change
Owner's
Name
Change
Password
Group
Change
Personal
Greeting
Distribution
List
Setting
2
1
Go to
Step 4
5 Enter the password and
#
.
For your password, avoid setting
it to obvious combinations of
numbers.
• The VPS tells you the password.
2
6 Press
to accept.
If you forget your password,
have your System Manager
delete it, then you can assign a
new one.
5-8
Download from Www.Somanuals.com. All Manuals Search And Download.
Recording Your Name
This recording is played for callers who have reached
Subscriber's
Main Command Menu
your mailbox. This assures them that they are in the
right mailbox. In addition, when a caller is specifying
the mailbox by entering first three or four letters of the
owner’s last name, the VPS will announce a series of
the recorded names among which they can select.
1
2
3
4
5
6
*
Mailbox
Management
1 Log in the main command menu.
2
3
4
1
Change
Owner's
Name
Change
Password
Group
Change
Personal
Greeting
5
2 Press
3 Press
4 Press
for Mailbox Management.
to record the owner’s name.
to record a new one.
1
Distribution
List
Setting
3
1
Go to
Step 4
5 Record your name and press
.
Record the name by which most
people know you.
• The VPS tells you the owner’s name.
If a name has been already
recorded, the VPS plays the
recording for you. You can then
make a new recording.
2
6 Press
to accept.
Tip
Step 4 —
You can accept the current owner’s name by pressing [2].
You can erase the name by pressing [3].
5-9
Download from Www.Somanuals.com. All Manuals Search And Download.
Entry of Personal Group Distribution
Lists
A Personal Group Distribution List is used in Mes-
sage Delivery and Message Transfer to send the same
message to several mailboxes with a single operation.
Up to four lists can be maintained at the same time,
and each list can contain up to twenty members.
Subscriber's
Main Command Menu
1
2
3
4
5
6
*
Mailbox
Management
1 Log in the main command menu.
5
2 Press
for Mailbox Management.
1
2
4
3
Change
Owner's
Name
Change
Password
Group
Change
Personal
Greeting
Distribution
List
Setting
4
3 Press
to set the group distribution list.
4 Enter the group number (1 – 4).
Group No.
2
5 Press
to add members to the list.
6 Enter the mailbox number to be added.
1
2
Add
Members
4
3
Delete
Members
Review
List
Change
Group
Name
2
7 Press
to add the number.
2
8 Press
to end adding members.
Go to
Step 6
Tip
Step 7 —
You can change the number by pressing [1].
You can end adding members by pressing [ ].
*
Step 8 —
You can continue adding members by pressing [1].
5-10
Download from Www.Somanuals.com. All Manuals Search And Download.
Recording the Names of Personal Group
Distribution Lists
The VPS will play the recording for you when you
specify a personal group distribution list. Then you
assure that it is the right one.
Subscriber's
Main Command Menu
1
2
3
4
5
6
*
1 Log in the main command menu.
Mailbox
Management
5
2 Press
for Mailbox Management.
4
3 Press
to set the group distribution list.
1
2
4
3
Change
Owner's
Name
Change
Password
Group
Change
Personal
Greeting
Distribution
List
Setting
4 Enter the group number (1 – 4).
1
5 Press
to record the group name.
Group No.
1
6 Record the name and press
.
2
7 Press
to accept.
1
2
Add
Members
4
3
Delete
Members
Review
List
Change
Group
Name
Go to
Step 6
Tip
Step 5, 6 —
If a group name is already recorded, press [1] to change
this name, then record the new one.
Step 7 —
You can erase the name by pressing [3].
5-11
Download from Www.Somanuals.com. All Manuals Search And Download.
Deleting from Personal Group Distribution
Lists
1 Log in the main command menu.
Subscriber's
Main Command Menu
2 Press
5
for Mailbox Management.
4
3 Press
to set the group distribution list.
1
2
3
4
5
6
*
Mailbox
Management
4 Enter the group number (1 – 4).
5 Press
6 Press
7 Press
3
2
1
to delete members from the list.
1
2
4
3
Change
Owner's
Name
to delete a member.
Change
Password
Group
Change
Personal
Greeting
Distribution
List
Setting
to delete the mailbox.
Group No.
1
2
Add
Members
4
3
Delete
Members
Review
List
Change
Group
Name
Go to
Step 6
Tip
Step 6 —
You can delete all members by pressing [1].
Step 7 —
You can keep the mailbox and play the next mailbox by
pressing [2].
5-12
Download from Www.Somanuals.com. All Manuals Search And Download.
Message Waiting Lamp Notification
Setting
The VPS illuminates the message waiting lamp of
your extension when a new message is recorded in
your mailbox.
Subscriber's
Main Command Menu
1
3
5
2
4
6
*
1 Log in the main command menu.
Other
Features
6
2 Press
for Other Features.
2
3 Press
to set Message Waiting Notifica-
1
3
2
tion.
Message
Waiting
Interview
M.B.
External
Message
Delivery
Notification
Setting
Management
1
4 Press
to change the Message Waiting
Lamp Notification Status.
2
3
5 Press
1
to change the Message Waiting
1
Change
Device
Status
Message
Waiting
Lamp
Assign
2
Lamp Notification Status, or
it.
to accept
Tel. No.
Status
Go to
Step 5
5-13
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting Notification by Calling
Subscriber's
Main Command Menu
The VPS calls the preset telephone or beeper when a
new message is recorded in your mailbox. Set the fol-
lowing three parameters as appropriate.
1
3
5
2
4
6
*
Other
The VPS can notify your beeper with the callback
number of the party who left the message. For this
feature to work, the telephone number stored on the
VPS for your beeper must include the beeper display
command.
Features
1
3
2
Message
Waiting
Notification
Setting
Interview
M.B.
Management
External
Message
Delivery
Setting Device Status
For each device, the notification is enabled, disabled
or enabled on the preset schedule.
If you want to enable it on the schedule, contact your
System Administrator as you are not allowed to set
the schedule by yourself.
2
3
1
Change
Device
Status
Change
M.W.
Lamp
Status
Assign
Tel. No.
Device No.
1-3 Same as the Message Waiting Lamp Status.
3
1
2
Schedule
Continuously Do not use
4 Press
5 Enter the device number.
6 Press to select the status.
2
to set the device status.
1
–
3
Tip
Step 6 —
1
2
3
Schedule (enabled on the schedule)
Continuously (enabled whole day)
Do not use (disabled whole day)
5-14
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting Notification by Calling
You must have your System
Notification Number Assignment
You can set the telephone or beeper numbers where
you wish to receive notification calls up to three. You
can use the keys ‘0’ to ‘9’, a tone/pulse switch.
Manager authorize the use of
the Callback Number Entry
Mode beforehand.
Subscriber's
Main Command Menu
1-3 Same as the Message Waiting Lamp Status.
3
4 Press
to assign the telephone number.
1
3
5
2
4
6
*
Other
5 Press
1
to change the first telephone
to change the second telephone
to change the third telephone
Features
number,
2
3
number,
number.
1
3
2
Message
Waiting
Interview
M.B.
External
Message
Delivery
6 Press
1
to set the telephone number.
Notification
Setting
Management
7 Enter the telephone number.
8 Press
2
to accept.
2
3
1
Change
Device
Status
Change
M.W.
Lamp
Status
Assign
9 Select
1
to be notified by telephone or
2
Tel. No.
by a beeper.
Go to
Step 5
Tip
Step 8 —
1
2
3
4
5
6
7
8
Change the telephone number
Accept
Review
Add more digits
Insert a pause
Set dial mode
Insert a wait for dial tone
Insert a beeper display command
5-15
Download from Www.Somanuals.com. All Manuals Search And Download.
Setting Answer Lengths for the Interview
Mailbox
An Interview Mailbox plays prerecorded questions to
callers and records their answers. You can record up to
ten questions and set the answer lengths from four to
thirty-two seconds. The answers are recorded in a
string and stored in your mailbox.
Subscriber's
Main Command Menu
1
3
5
2
4
6
*
Other
Features
1 Log in the main command menu.
6
2 Press
for Other Features.
1
3
2
Message
Waiting
Interview
M.B.
External
Message
Delivery
3 Press
1
for Interview Mailbox Manage-
Notification
Setting
Management
ment.
4 Press
2
to set the answer length.
2
3
1
• The VPS plays the question No.1 if it has
been recorded.
Answer
Length
Record
Question
Erase
Question
5 Press
tion No. 1.
• The VPS plays the length if it has been set.
1
to set or change the length of ques-
Go to
Step 5
Every Subscriber can maintain
an interview mailbox. Be sure
to have your System Manager
assign an interview mailbox
number.
6 Press
7 Press
1
to change the length.
for 4 seconds , for 8 seconds,
1
2
4
3
for 16 seconds or
for 32 seconds.
• The VPS plays the length that you have just
entered.
8 Accept the length by pressing
2
.
• Then, the VPS plays the next question if it
has been recorded.
9 Repeat steps 5 – 8.
Tip
Step 5 —
You can go to the next question by pressing [2] and to the
previous question by pressing [3].
You can jump to the desired question by pressing [4], then
the question number and [#].
5-16
Download from Www.Somanuals.com. All Manuals Search And Download.
Recording Questions for the Interview
Mailbox
1 Log in the main command menu.
Subscriber's
Main Command Menu
6
2 Press
for Other Features.
1
3
5
3 Press
1
for Interview Mailbox Manage-
2
4
6
*
Other
ment.
Features
4 Press
1
to record questions.
• The VPS plays the question.
1
3
2
Message
Waiting
Interview
M.B.
External
Message
Delivery
5 Press to record question No. 1.
1
Notification
Setting
Management
6 Record the question and press
1
to end
recording.
2
3
1
Answer
Length
Record
Question
Erase
7 Press
2
to accept the question.
Question
• The VPS plays the next question.
Go to
Step 5
8 Repeat steps 6 – 8.
Tip
Step 5 —
You can go to the next question by pressing [2] and to the
previous question by pressing [3].
You can jump to the desired question by pressing [4], then
the question number and [#].
Step 7 —
1
2
3
4
Review
Accept
Record a new one
Add
Erase and exit
*
5-17
Download from Www.Somanuals.com. All Manuals Search And Download.
Erasing Questions from the Interview
Mailbox
1 Log in the main command menu.
Subscriber's
Main Command Menu
6
2 Press
for Other Features.
1
3 Press
for Interview Mailbox Manage-
1
3
5
2
4
6
*
Other
ment.
Features
3
4 Press
to erase the question.
• The VPS plays question No. 1.
1
3
2
Message
Waiting
Interview
M.B.
External
Message
Delivery
1
5 Press
to erase question No. 1.
• The VPS plays the next question.
6 Repeat step 5.
Notification
Setting
Management
2
3
Erase
Question
1
Answer
Length
Record
Question
Go to
Step 5
Tip
Step 5 —
You can go to the next question by pressing [2] and to the
previous question by pressing [3].
You can jump to the desired question by pressing [4], then
the question number and [#].
5-18
Download from Www.Somanuals.com. All Manuals Search And Download.
1
Receive
******** Quick Reference ********
1
Repeat
Previous
Next
Erase
Reply
Rewind
Fast Forward
Transfer
Scan
1
2
3
4
5
6
7
8
1
Entering a Mailbox
Name
1
#
(Help Menu)
2
Deliver
Enter the mailbox number.
RECORD MESSAGES
1
2
3
Record message
Add Mailbox
Review Mailing List
Mailbox No.
3
Check Mailbox Distribution
Status
1
1
2
3
Play the message
Mailbox No.
*
1
Play previous message
Play next message
Cancel
4
Automated Attendant Status
Password
#
1
2
3
4
Set Call Transfer Status
Set Covering Extension
Set Message Reception Mode
Set Incomplete Call Handling
Status
MAIN COMMAND
5
Mailbox Management
1
2
3
Receive message
Deliver message
Check mailbox
distribution
1
2
3
4
Record Personal Greetings
Set Password
Enter Owner's Name
Set Group Distribution Lists
4
5
For Automated
Attendant Status
For Mailbox
Management
Other features
End this call
6
Other Features
1
2
Set Interview Mailbox
Set Message Waiting Notifica-
tion
6
*
3
Set External Delivery Message
Download from Www.Somanuals.com. All Manuals Search And Download.
1
Note:
Call Transfer Status
● Press
● Press
at any time to exit the menu.
to have the Help menu.
*
0
1
Call Blocking
Call Screening
Intercom Paging
Beeper Access
All disable
● If you have to hang up before the prompt is
finished, press # 9 . Then hang up the
phone.
2
3
4
5
Service Access Commands
Commands
*****
*****
ABC
2
DEF
3
4 Incomplete Call Handling Status
1
#1
#D
Department
Dialing
1
2
3
4
5
6
Leaving a Message
Covering Extension
Intercom Paging
Beeper Access
Operator
Dialing by
Name
GHI
4
JKL
5
MNO
6
Return to A.A. Service Top Menu
#L
#M
Login
Voice Mail
PRS
7
TUV
8
WXY
9
1
Personal Greetings
1
2
3
No Answer
Busy
After Hours
#R Restart
(Main Menu)
#T
Transfer
#X
Exit
0
#
*
Backup
1
Interview Mailbox Management
*
1
2
3
Record Question
Set Answer Length
Erase Question
2
2
Message Notification
Schedule
Continuously
Do not use
1
2
3
1
2
3
Message Waiting Lamp
Device Status
Assign Telephone Numbers
3
External Message Delivery
1
2
3
Record message
Check delivery status
Set a mailing list
Download from Www.Somanuals.com. All Manuals Search And Download.
Memo
Download from Www.Somanuals.com. All Manuals Search And Download.
Memo
Download from Www.Somanuals.com. All Manuals Search And Download.
Panasonic Business Systems U.K.
Panasonic House, Willoughby Road, Bracknell,
Berkshire RG12 8FP
Printed in Japan
PSQX1277ZB KF0997CM1018
Download from Www.Somanuals.com. All Manuals Search And Download.
|