Operating Instructions
Digital Cordless Phone
Model No.
KX-TGC210E
KX-TGC212E
KX-TGC213E
Digital Cordless Answering System
Model No.
KX-TGC220E
KX-TGC222E
KX-TGC223E
KX-TGC224E
Model shown is KX-TGC210.
Before initial use, see “Getting Started”
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
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Introduction
Model composition
n KX-TGC210 series
n KX-TGC220 series
R Model shown is KX-TGC212.
R Model shown is KX-TGC222.
Base unit
Handset
Series
Model No.
Part No.
Part No.
Quantity
KX-TGC210
series
KX-TGC210
KX-TGC212
KX-TGC213
KX-TGC220
KX-TGC222
KX-TGC223
KX-TGC224
KX-TGC210
KX-TGC210
KX-TGC210
KX-TGC220
KX-TGC220
KX-TGC220
KX-TGC220
KX-TGCA20
KX-TGCA20
KX-TGCA20
KX-TGCA20
KX-TGCA20
KX-TGCA20
KX-TGCA20
1
2
3
1
2
3
4
KX-TGC220
series
Accessory information
Supplied accessories
*1
*2
*3
*4
Supplied handset qty.
No.
1 unit
2 units
3 units
4 units
Accessory item/Part number
Accessory quantity
A
B
AC adaptor for base unit/PNLV226EZ
1
1
1
1
1
1
1
1
Telephone line cord/
PNJA1113Y (Black/for U.K.) or
PNJA1037Z (Transparence/for U.K.)
*5
C
D
E
F
2
1
–
–
4
2
1
1
6
3
2
2
8
4
3
3
Rechargeable batteries
*6
Handset cover
Charger/PNLC1042ZB
AC adaptor for charger/PNLV233EKZ
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Introduction
*1 KX-TGC210/KX-TGC220
*2 KX-TGC212/KX-TGC222
*3 KX-TGC223/KX-TGC213
*4 KX-TGC224
*5 See page 4 for replacement battery information.
*6 The handset cover comes attached to the handset.
A
B
C
D
E
F
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Model number
*1
Rechargeable
batteries
HHR-4MVE
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
DECT repeater
KX-A405
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Sales and support information
Customer Communications Centre
R For customers within the U.K.: 0844 844 3899
R For customers within Ireland: 01289 8333
Direct Sales at Panasonic U.K.
R Order accessory and consumable items for your product with ease and confidence by phoning
our Customer Communications Centre Monday - Friday 9:00am - 5:00pm (Excluding public
holidays).
R Most major credit and debit cards accepted.
R All enquiries transactions and distribution facilities are provided directly by Panasonic U.K.
R Also available through our Internet is direct shopping for a wide range of finished products.
Take a browse on our website for further details.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Introduction
General information
R This equipment is designed for use on the U.K. and Ireland analogue telephone network.
R In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications Terminal
Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are
available for download by visiting:
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Important Information
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
Battery
R We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
For best performance
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Important safety
instructions
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Important Information
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
These symbols (A, B, C) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used batteries, please
take them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
For business users in the European
Union
Notice for product disposal, transfer,
or return
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information on Disposal in other
Countries outside the European Union
These symbols (A, B, C) are only valid in
the European Union. If you wish to discard
these items, please contact your local
authorities or dealer and ask for the correct
method of disposal.
Information for Users on Collection
and Disposal of Old Equipment and
used Batteries
Note for the battery symbol
This symbol (B) might be used in
1
2
3
combination with a chemical symbol (C). In
this case it complies with the requirement set
by the Directive for the chemical involved.
Note for the battery removal
procedure
Refer to “Battery installation” on page 10.
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Important Information
Specifications
R Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
220–240 V AC, 50/60 Hz
R Power consumption:
*1
Base unit
:
Standby: Approx. 0.52 W
Maximum: Approx. 2.7 W
*2
Base unit
:
Standby: Approx. 0.54 W
Maximum: Approx. 2.7 W
Charger:
Standby: Approx. 0.12 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
*1 KX-TGC210 series: page 3
*2 KX-TGC220 series: page 3
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Getting Started
n Charger
A
Connect the AC adaptor plug to the
unit until you hear a click.
Setting up
B
Connect the AC adaptor to the power
outlet.
Connections
n Base unit
Note:
Connect the AC adaptor to the unit by
pressing the plug firmly.
R Use only the supplied Panasonic AC
adaptor PNLV233E.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet.
1
2
Connect the telephone line cord to the
unit, then to the telephone line jack until
you hear a click.
A DSL/ADSL filter (not supplied) is
required if you have a DSL/ADSL service.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226E.
R Use only the supplied telephone line cord.
Battery installation
R USE ONLY rechargeable Ni-MH batteries
1
AAA (R03) size ( ).
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
4
R Confirm correct polarities (
,
).
4
3
5
1
1
2
R Follow the directions on the display to set
up the unit.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Getting Started
Note for battery charging
Battery charging
R It is normal for the handset to feel warm
during charging.
Charge for about 7 hours.
1
R Confirm “Charging” is displayed ( ).
R When the batteries are fully charged,
“Fully charged” is displayed.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
1
Battery level
Icon
Battery level
High
Medium
Low
Needs charging.
Note when setting up
Note for connections
Panasonic Ni-MH battery
performance (supplied batteries)
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
Operation
Operating time
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
In continuous use
16 hours max.
Not in use (standby) 200 hours max.
Note:
R Actual battery performance depends on
usage and ambient environment.
During a power failure
The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack using a T-adaptor. Your Panasonic sales
shop can offer you more information about
connection possibilities.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 7.
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Getting Started
M
N (Intercom)
R This feature is not available for single
handset models.
Charge contacts
Controls
Handset
n Control type
Soft keys
By pressing a soft key, you can select the
feature shown directly above it on the
F
G
display. (Example:
, OK, etc.)
Navigator key
Navigator keys functions as follows.
Symbol
Meaning
M
M
N
MDN Up
A
N
MCN Down
MFN Left
MEN Right
H
B
MWN
MTN
–
–
MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
MDN or MCN ( ): Adjust the receiver or
speaker volume while talking.
C
–
–
M
N (Caller list): View the caller list.
I
J
MWN (Phonebook): View the phonebook
entry.
MTN (Redial): View the redial list.
D
E
–
K
Base unit
n KX-TGC210 series: page 3
A
B
A
A
B
Speaker
M
N (Talk)
Dial keypad
MZN (Speakerphone)
Microphone
Receiver
Display
M
N (Off/Power)
MR/ECON
R: Recall/Flash
Charge contacts
ECO: Eco mode shortcut key
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Getting Started
M
N (Locator)
Item
Meaning
R You can locate a misplaced handset
The line is in use.
R When flashing slowly: The
call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
by pressing M N.
n KX-TGC220 series: page 3
A
B
C
*2
Missed call (page 29)
The base unit transmission
power is set to “Low”.
(page 15)
The LCD backlight is off.
(page 23)
battery icon: Answering
*3
system is on. (page 31)
R When displayed with a
number: New messages
have been recorded.
D
E
F
G H I
*3
Charge contacts
Speaker
MjN/MkN (VOL.: Volume up/down)
MANSWER ON/OFFN
(page 32)
“Greeting Only” is
selected as the caller’s
recording time. In this case,
the answering system
message and caller
ANSWER ON/OFF indicator
M
N (PLAY/STOP)
Message indicator
M
M
N (Repeat)
N (Skip)
*3
messages are not recorded.
(page 35)
MERASEN
Battery level
M
N (LOCATOR)
R You can locate a misplaced handset
by pressing M N.
Alarm is on. (page 25)
*1
Privacy mode is on.
(page 23)
Ringer volume is off.
(page 22)
Display icons
*2
Nuisance call blocked.
(page 26)
Handset display items
Item
Meaning
New voice mail message
received. (page 36)
*4
Range status: The more bars
visible, the closer the handset
is to the base unit.
*1
Line in
Someone is using the line.
Out of base unit range
IN USE
used by:
*1
Paging, intercom mode
*1
– another handset
Z
Speakerphone is on.
(page 16)
*3
– the base unit.
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Getting Started
*1 KX-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
*2 Caller ID subscribers only
*3 KX-TGC220 series: page 3
*4 Voice mail subscribers only
Turning the power on/off
Press M
N for about 2 seconds.
Handset soft key icons
Language setting
Icon
Action
Returns to the previous screen or
outside call.
Display language
1
2
M
N#110
Displays the menu.
MbN: Select your desired language. a
MOKN
OK
Accepts the current selection.
Makes a call. (page 16)
3
M
N
Temporarily turns off the ringer
for incoming calls. (page 16)
*2
Places a call on hold.
Date and time
W
Opens the phonebook.
1
2
M
N#101
Allows you to edit phone
numbers. (page 26)
Enter the current date, month, and year.
a MOKN
Example: 15 July, 2014
15 07 14
Adds new entry. (page 20)
mode for phonebook search.
(page 19)
3
4
Enter the current hour and minute.
Example: 9:30
09 30
R You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing *.
Turns the key lock feature off.
(page 18)
Stops alarm. (page 25)
Snooze button on the alarm.
(page 25)
MOKN a M
N
Selects entries or handsets.
(page 25)
*1
n
Stops recording or playback.
Recording your greeting
message
Stores phone numbers.
(page 19)
Available for:
Erases the selected item.
KX-TGC220 series (page 3)
Allows you to make an intercom
call.
*2
You can record your own greeting message
instead of using a pre-recorded greeting
message. See page 31 for details.
C
Erases a number/character.
Puts the call on mute.
1
2
M
N#302
*1 KX-TGC220 series: page 3
*2 KX-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
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Getting Started
3
Record a greeting message. a MnN a
M
N
Other settings
One touch eco mode
The MR/ECON button on the handset enables
you to activate the eco function with one
touch.
By activating eco mode, your unit can reduce
the base unit transmission power by up to
90 % in standby mode.
You can turn on/off one touch eco mode by
just pressing MR/ECON. The default setting is
“Normal”.
– When the one touch eco mode is on: “Low”
is temporarily displayed and
on the handset display instead of
is shown
.
– When the one touch eco mode is off:
“Normal” is temporarily displayed and
goes off from the handset display.
Note:
R When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
(KX-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224)
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
R If you set the repeater mode to “On”
(page 27):
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the
display menu (page 23).
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Making/Answering Calls
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
Making calls
1
2
0 a MDN (Pause)
1
Lift the handset and dial the phone
number.
R To correct a digit, press MCN.
Dial the phone number. a M
N
Note:
2
3
M
N
R A 3 second pause is inserted each time MDN
When you finish talking, press M
place the handset on the base unit or
charger.
N or
(Pause) is pressed.
Answering calls
Using the speakerphone
1
Lift the handset and press M
when the unit rings.
N or MZN
1
2
Dial the phone number and press MZN.
When you finish talking, press M N.
2
When you finish talking, press M
place the handset on the base unit or
charger.
N or
Note:
R To switch back to the receiver, press MZN/
N.
M
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 23).
Temporary handset ringer off: You can turn
Adjusting the receiver or speaker
volume
Press MDN or MCN repeatedly while talking.
the ringer off temporarily by pressing M N.
Making a call using the redial list
Adjusting the ringer volume
Handset
The last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
1
2
3
MTN
Press MDN or MCN repeatedly to select the
desired volume while ringing.
MbN: Select the desired phone number.
*1
Base unit
M
N
*1 KX-TGC220 series: page 3
Erasing a number in the redial list
Press MjN or MkN repeatedly to select the
desired volume while ringing.
R To turn the ringer off, press and hold MkN
until the unit beeps.
1
2
MTN
MbN: Select the desired phone number.
a M
N
3
MbN: “Yes” a MOKN a M
N
Useful features during a
call
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 20).
Hold
1
2
Press M N during an outside call.
MbN: “Hold” a MOKN
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Making/Answering Calls
You can join an existing outside call.
To join the conversation, press M N when
the other handset is on an outside call.
3
Note:
To release hold, press M
N.
R After holding for 10 minutes, the call is
Note:
disconnected.
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 23).
Mute
1
2
Press M N during a call.
Transferring calls, conference
calls
To return to the call, press M N.
Recall/flash
Available for:
KX-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
MR/ECON allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
Note:
R To change the recall/flash time, see
page 23.
1
2
3
During an outside call, press M N.
KX-TGC213/KX-TGC223/KX-TGC224:
MbN: Select the desired unit. a MOKN
Wait for the paged party to answer.
R If the paged party does not answer,
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
press M
To complete the transfer:
Press M N.
To establish a conference call:
N a MbN: “Conference” a MOKN
N to return to the outside call.
M
R To leave the conference, press M
N.
The other 2 parties can continue the
conversation.
R To put the outside call on hold: M
N
a MbN: “Hold” a MOKN
To resume the conference: M N a
MbN: “Conference” a MOKN
1
2
Press MR/ECON to answer the 2nd call.
R To cancel the conference: M N a
To switch between calls, press MR/ECON.
MbN: “Stop Conference” a MOKN
You can continue the conversation
with the outside caller.
Note:
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
Intercom
Call share
Available for:
KX-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
Available for:
KX-TGC212/KX-TGC213/KX-TGC222/
KX-TGC223/KX-TGC224
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Making/Answering Calls
Intercom calls can be made between
handsets.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To
answer the call, press M
N.
N, then press
M
Making an intercom call
1
M
N
KX-TGC213/KX-TGC223/KX-TGC224:
MbN: Select the desired unit. a MOKN
2
When you finish talking, press M
N.
Answering an intercom call
1
2
Press M N or M
N to answer the page.
N.
When you finish talking, press M
Key lock
The handset can be locked so that no calls or
settings can be made. Incoming calls can be
answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press M N for about 3
seconds.
R To turn key lock off, press M N for about 3
seconds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
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Phonebook
2
3
To scroll through all entries
MbN: Select the desired entry.
To search by first character
Press the dial key (0 to 9, or #)
which contains the character you are
searching for (page 36).
Phonebook
You can add 50 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook.
MbN: Scroll through the phonebook if
necessary.
Important:
R All entries can be shared by any registered
handset.
M
N
Note:
R In step 1, change the character entry mode
Adding phonebook entries
1
2
3
MWN a M
N
M
N a MbN: Select the character entry
mode. a MOKN
MbN: “New Entry” a MOKN
Enter the party’s name. a MOKN
R You can change the character entry
mode by pressing MR/ECON
(page 36).
Editing entries
1
2
3
4
Find the desired entry (page 19). a M
MbN: “Edit” a MOKN
N
4
Enter the party’s phone number. a
MOKN 2 times a M
N
Edit the name if necessary. a MOKN
Edit the phone number if necessary. a
Storing a redial list number to the
phonebook
MOKN 2 times a M
N
1
2
MTN
Erasing entries
Erasing an entry
MbN: Select the desired phone number.
a M
N
1
2
3
Find the desired entry (page 19). a M
N
3
To store the name, continue from step 3,
“Editing entries”, page 19.
MbN: “Erase” a MOKN
MbN: “Yes” a MOKN a M
N
Storing caller information to the
phonebook
Erasing all entries
1
3
4
5
M
N
1
2
3
4
N
MbN: “Save CID” a MOKN
MbN: “Phonebook” a MOKN
N
MbN: “Erase All” a MOKN
MbN: “Yes” a MOKN
MbN: “Yes” a MOKN a M
N
To store the name, continue from step 3,
“Editing entries”, page 19.
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
Finding and calling from a
phonebook entry
1
MWN
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Phonebook
PIN that you have stored in the phonebook,
without having to dial manually.
Editing an entry
1
2
3
4
During an outside call, press M N.
MbN: “Phonebook” a MOKN
MbN: Select the desired entry.
1
Press and hold the desired speed dial key
(1 to 6). a M
N
2
3
4
MbN: “Edit” a MOKN
Edit the name if necessary. a MOKN
Press M
N (right soft key) to dial the
Edit the phone number if necessary. a
number.
MOKN 2 times a M
N
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 16).
Erasing an entry
1
Press and hold the desired speed dial key
(1 to 6). a M
N
2
3
MbN: “Erase” a MOKN
MbN: “Yes” a MOKN a M
N
Speed dial
You can assign 1 phone number to each of
Viewing an entry/Making a call
the dial keys (1 to 6) on the handset.
1
Press and hold the desired speed dial key
(1 to 6).
Adding phone numbers to speed
dial keys
2
To make a call, press M
N.
n By entering phone numbers:
1
Press and hold the desired speed dial
key (1 to 6). a M
N
2
3
MbN: “Manual” a MOKN
Enter the party’s name (16 characters
max.). a MOKN
4
Enter the party’s phone number (24
digits max.). a MOKN 2 times a
M
N
n From the phonebook:
1
Press and hold the desired speed dial
key (1 to 6). a M
N
2
3
MbN: “Phonebook” a MOKN
MbN: Select the desired entry.
4
MOKN a M
N
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
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Programming
Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1
2
3
4
M
N
Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN
Press MCN or MDN to select the desired item from the next sub-menus. a MOKN
Press MCN or MDN to select the desired setting. a MOKN
n Using the direct command code
1
M
N a Enter the desired code.
Example: Press M N#101.
2
Select the desired setting. a MOKN
Note:
R To exit the operation, press M
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
N.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
*1
Main menu:
Sub-menu 1
“Answer System”
Sub-menu 2
Settings
Code
#323
Play New Msg.
–
–
32
(Msg.: message)
Play All Msg.
–
–
–
–
–
#324
#325
#302
32
33
31
*2
Erase All Msg.
Greeting
*2
Start REC
(Record greeting)
Play Greeting
–
–
#303
#304
32
32
*2
Default
(Reset to pre-recorded
greeting)
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
#211
*2
Settings
2-9 Rings
<5 Rings>
Auto
34
35
Number of Rings
*2
1 Minute
#305
Recording Time
<3 Minutes>
Greeting Only
*3
*2
–
#306
#310
33
34
Call Screening
<On>
Off
*2
–
–
–
–
#327
#328
31
31
Answer On
*2
Answer Off
Main menu:
“Time Settings”
Sub-menu 1
Sub-menu 2
–
Settings
Code
#101
#720
*2
–
14
25
Set Date/Time
Memo Alarm
Alarm1-3
Once
Daily
Weekly
<Off>
*2, *4
–
<Caller ID>
#226
–
Time Adjustment
Manual
*5
Main menu:
Operation
“Intercom”
Code
#274
Paging the desired unit.
17
Main menu:
“Initial Setup”
Sub-menu 2
Settings
Code
Ringer Setup
Ringer Volume
– Handset
Off-6 <6>
#160
–
–
–
–
Ringer Volume
Off-6 <3>
#G160
#161
*1, *2
– Base Unit
*6, *7
<Ringtone 1>
Ringtone
(Handset)
*2, *8
<On>
#173
First Ring
Off
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
*2
Time Settings
–
#101
#720
14
25
Set Date/Time
Memo Alarm
Once
Daily
Weekly
<Off>
– Alarm1-3
Time
Adjustment
<Caller ID>
Manual
#226
–
*2, *4
Handset Name
Nuisance Call
Block
–
–
–
–
#104
#217
27
26
Single Number
Range of Numbers
Withheld
*2
On
#240
26
<Off>
Speed Dial
Eco Setup
–
–
#261
#725
20
15
Transmission
<Normal>
*2
Low
Power
Display Setup
Backlight
<On>
Off
#276
#145
#165
–
–
–
Contrast
(Display contrast)
Level 1-4
<2>
*9
–
<On>
Keytones
Off
*2
–
–
–
#256
#200
27
16
Call Restrict
*10
On
Auto Talk
<Off>
*2, *11
Line Setup
900 msec.
700 msec.
600 msec.
400 msec.
300 msec.
250 msec.
200 msec.
160 msec.
110 msec.
<100 msec.>
90 msec.
#121
17
Recall/Flash
80 msec.
*2, *5, *12
*2
–
On
<Off>
#194
–
Privacy Mode
–
–
<0000>
#132
#138
27
27
Base Unit PIN
Repeater Mode
*2
On
<Off>
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
#130
Register
Register H.set
(H.set: handset)
–
–
42
*3
#131
#110
42
14
Cancel Register
Display
Language
<English>
Main menu:
“Caller List”
Operation
Code
Viewing the caller list.
#213
29
Main menu: “Ringer Setup”
Sub-menu 1
Sub-menu 2
Settings
Code
#160
Ringer Volume
Handset
Off-6 <6>
Off-6 <3>
<Ringtone 1>
–
–
–
*1, *2
–
#G160
#161
Base Unit
*6, *7
Ringtone
(Handset)
*2, *8
–
<On>
#173
–
First Ring
Off
*2, *13
Main menu:
Sub-menu 1
Sub-menu 2
Settings
Code
#217
Single Number
–
–
–
26
26
Range of Numbers
Withheld
–
–
On
#240
<Off>
*1 KX-TGC220 series: page 3
same item using another handset. (KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/
KX-TGC224)
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*5 KX-TGC212/KX-TGC213/KX-TGC222/KX-TGC223/KX-TGC224
*6 The ringer tone may continue to play for several seconds even if the caller has already hung
up. You may either hear a dial tone or no one on the line when you answer the call.
*7 The preset melodies in this product (“Ringtone 3” - “Ringtone 15”) are used with
permission of © 2012 Copyrights Vision Inc.
*8 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
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Programming
You can only remove the first ring if the unit rings 2 times or more by default, which depends
on your service provider/telephone company.
*9 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*10 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*11 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*12 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*13 KX-TGC210 series: page 3
4
Proceed with the operation according to
your selection in step 3.
Alarm
n Once:
An alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
Enter the desired date and month. a
MOKN
n Weekly:
MbN: Select the desired day of the week
5
6
Set the desired time. a MOKN
Enter a text memo (10 characters max.).
a MOKN
Important:
R Make sure the unit’s date and time setting
is correct (page 14).
7
MbN: Select the desired alarm tone. a
MOKN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
1
2
M
N#720
Select an alarm by pressing 1 to 3. a
MOKN
8
9
MbN: Select the desired snooze setting.
a MOKN
3
MbN: Select the desired alarm option. a
MOKN
MOKN a M
N
“Off”
Note:
Turns alarm off. Go to step 9.
R Press M N to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
“Once”
An alarm sounds once at the set time.
“Daily”
R Press any dial key or M
N to stop the
An alarm sounds daily at the set time.
Go to step 5.
sound but keep the snooze function
activated.
R If you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
Alarm sounds weekly at the set time(s).
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Programming
Storing a range of numbers
Nuisance call block
1
2
3
4
M
N#217
MbN: “Range of Numbers” a MOKN
N a MbN: “Add” a MOKN
This feature rejects calls from unwanted
callers (Caller ID subscribers only). The
following items are available when storing
phone numbers in the call block list (30 max.).
– “Single Number”: The unit can reject
calls from specific phone numbers.
M
Enter the desired number (2-8 digits).
R To erase a digit, press MCN.
5
MOKN a M
N
– “Range of Numbers”: The unit can
reject calls that begin with a number stored
in the call block list, such as a toll-free
phone number prefix or certain area codes.
You can also set the unit to reject calls that do
not have a phone number.
When a call is received, the unit does not ring
while the caller is being identified. If the
caller’s phone number matches an entry in the
call block list, the unit emits no sound to the
caller, and disconnects the call.
Blocking incoming calls that
have no phone number
You can reject calls when no phone number is
provided, such as private callers.
1
2
3
M
N#240
MbN: Select the desired setting. a MOKN
M
N
Important:
R Rejected calls are logged in the caller list.
Viewing/editing/erasing call
block numbers
Storing unwanted callers
1
2
M
N#217
Storing a single phone number
Important:
MbN: “Single Number” or “Range of
Numbers” a MOKN
R You must include the area code when
storing phone numbers in the call block list.
3
4
MbN: Select the desired entry.
R To exit, press M
N.
n From the caller list:
To edit a number:
1
2
M
N
M
N a Edit the number. a MOKN a
MbN: Select the entry to be blocked. a
M
M
N
N
To erase a number:
N a MbN: “Yes” a MOKN a M
3
4
MbN: “Save CID” a MOKN
M
N
MbN: “Nuisance Call Block” a
MOKN
Note:
R When editing, press the desired dial key to
add, MCN to erase.
5
MbN: “Yes” a MOKN a M
N
n By entering phone numbers:
Erasing all call block numbers
1
2
3
4
M
N#217
MbN: “Single Number” a MOKN
N a MbN: “Add” a MOKN
1
2
M
N#217
M
MbN: “Single Number” or “Range of
Numbers” a MOKN
Enter the phone number (24 digits
max.).
R To erase a digit, press MCN.
3
4
M
N a MbN: “Erase All” a MOKN
MbN: “Yes” a MOKN
5
MOKN a M
N
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Programming
5
MbN: “Yes” a MOKN a M
N
6
Enter the phone number or area code to
be restricted (8 digits max.). a MOKN a
M
N
Other programming
Changing the base unit PIN
Important:
Changing the handset name
R If you change the PIN (Personal
Identification Number), please make note of
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, see
page 39.
Each handset can be given a customised
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 4” is displayed.
1
2
M
N#132
Enter the current 4-digit base unit PIN
(default: “0000”).
1
2
M
N#104
3
4
Enter the new 4-digit base unit PIN. a
MOKN
Enter the desired name (10 characters
max.).
MbN: “Yes” a MOKN a M
N
3
4
MOKN
MbN: Select the desired setting. a MOKN
2 times a M
Increasing the range of the base
unit
N
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 4. Contact your Panasonic dealer for
details.
Call restriction
You can restrict selected handsets from
dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
area codes here prevents the restricted
handsets from dialling any phone number in
that area code.
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
1
2
M
N#256
Enter the base unit PIN (default: “0000”).
R If you forget your PIN, see page 39.
Setting the repeater mode
3
Select the handsets to be restricted by
pressing 1 to 4.
R All handsets registered to the base unit
are displayed.
1
2
M
N#138
MbN: Select the desired setting. a MOKN
a M
N
R “ ” is displayed next to the selected
handset numbers.
Registering the DECT repeater
(KX-A405) to the base unit
the same dial key again. “
disappears.
”
Note:
4
5
MOKN
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
Select a memory location by pressing 1
to 6. a MOKN
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Programming
referring to the Installation Guide for the
DECT repeater.
1
2
Base unit:
Press and hold M N for about 5 seconds.
DECT repeater:
Connect the AC adaptor, then wait until
the
indicator and
indicator light
green.
3
Base unit:
To exit the registration mode, press M N.
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Caller ID Service
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Using Caller ID service
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Caller list
Important:
R Make sure the unit’s date and time setting
is correct (page 14).
Caller ID features
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
the following is displayed:
– “Out of Area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private Caller”: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Viewing the caller list and calling
back
1
M
N
Press MCN to search from the most recent
call, or press MDN to search from the
oldest call.
3
To call back, press M
To exit, press M N.
N.
Note:
R If is displayed in step 2, not all of the
information is shown. To see the remaining
information, press MEN. To return to the
previous screen, press MFN.
R If the entry has already been viewed or
answered, “ ” is displayed, even if it was
viewed or answered using another handset.
Missed calls
If a call is not answered, the unit treats it as a
missed call and
is displayed. This lets you
know if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
Editing a caller’s phone number
viewed (page 29),
display. When you receive another new call,
is displayed again.
disappears from the
1
2
3
4
5
M
N
MbN: Select the desired entry. a M
MbN: “Edit” a MOKN
N
Note:
R Even when there are unviewed missed
Edit the number.
calls,
disappears from the standby
M
N
display if the following operation is
performed by one of the registered
handsets:
– Being replaced on the base unit or
charger.
Erasing selected caller
information
– Pressing M
N.
1
2
3
M
N
MbN: Select the desired entry.
N a MbN: “Yes” a MOKN a M
Phonebook name display
M
N
When caller information is received and it
matches a phone number stored in the
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Caller ID Service
Erasing all caller information
1
2
M
M
N
N a MbN: “Yes” a MOKN a M
N
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Answering System
Answering system
Turning the answering
system on/off
The answering system is preset to on.
Base unit
Available for:
KX-TGC220 series (page 3)
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
Press ANSWER ON/OFF to turn on/off the
answering system.
You can also set the unit to play a greeting
message but not to record caller messages by
time setting (page 35).
Handset
1
To turn on:
M
N#327
To turn off:
Important:
M
N#328
R Make sure the unit’s date and time setting
2
M
N
is correct (page 14).
Note for base unit and handset:
R When the answering system is turned on:
– the ANSWER ON/OFF indicator on the
base unit lights up.
Memory capacity (including your
greeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
–
is displayed on the handset.
Note:
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
R When message memory becomes full:
– “Messages Full” is shown on the
handset display.
– The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
–
and the total number of new
messages are not displayed on the
handset even if the answering system is
turned on.
Recording your greeting message
1
2
3
M
N#302
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
MbN: “Yes” a MOKN
After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes and 30
seconds max.).
4
Press MnN to stop recording. a M
N
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
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Answering System
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
Key
Operation
M
N
Stop playback
(STOP)
– If the message recording time (page 35)
is set to “Greeting Only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Erase currently playing
message
M
N
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
message
Erasing all messages
Press MERASEN 2 times while the unit is not in
use.
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
Using the handset
1
2
M
N#304
When new messages have been recorded,
is displayed on the handset with the total
number of new messages.
MOKN a M
N
1
To listen to new messages:
N#323
To listen to all messages:
N#324
Playing back the greeting
message
M
M
1
2
M
M
N#303
N
2
When finished, press M
N.
Note:
R To switch to the receiver, press M
N.
Listening to messages
Operating the answering system
M
N a
a MOKN
Using the base unit
When new messages have been recorded,
Key
Operation
MDN or MCN
1 or MFN
2 or MEN
Adjust the receiver or speaker
volume (during playback)
M
N on the base unit flashes.
Press M N (PLAY).
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Repeat message
(during playback)
*1
Skip message
(during playback)
3
Enter the “Settings” menu
Play new messages
Operating the answering system
during playback
4
5
Play all messages
Key
Operation
6
Play greeting message
Record greeting message
Turn answering system on
MjN or MkN
Adjust the speaker volume
76
8
*1
M
M
N
N
Repeat message
Skip message
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Answering System
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorised
parties from listening to your messages
remotely.
Key
Operation
*2
M
N
Pause message
9 or MnN
Stop recording
Stop playback
0
Turn answering system off
*3
Erase currently playing
message
*4
Important:
R In order to operate the answering system
remotely, you must first set a remote
access code.
*5
*6
Erase all messages
Reset to a pre-recorded
greeting message
1
2
M
N#306
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback:
MbN: “Play” a MOKN
To turn on remote operation, enter the
desired 3-digit remote access code.
3
MOKN a M
N
*3 You can also erase as follows:
Deactivating remote operation
M
N a MbN: “Erase” a MOKN a MbN:
Press * in step 2 on “Remote access code”,
page 33.
“Yes” a MOKN
R The entered remote access code is deleted.
Calling back (Caller ID subscribers
only)
Using the answering system
remotely
1
2
Press M N during playback.
MbN: “Call Back” a MOKN
1
2
3
Dial your phone number from a
touch-tone phone.
n Editing the number before calling back
1
2
3
Press M N during playback.
After the greeting message starts, enter
your remote access code.
MbN: “Edit & Call” a MOKN
Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 34).
Edit the number. a M
N
Erasing all messages
4
When finished, hang up.
1
2
M
N#325
MbN: “Yes” a MOKN a M
N
Voice guidance
During remote operation, the unit’s voice
to perform a specific operation, or press 2 to
listen to more available operations.
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
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Answering System
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Answering system settings
Call screening
While a caller is leaving a message, you can
listen to the call through the handset’s
speaker. To adjust the speaker volume, press
MDN or MCN repeatedly. You can answer the call
Key
Operation
1
Repeat message
(during playback)
*1
by pressing M
screening can be set for each handset. The
default setting is “On”.
N on the handset. Call
2
Skip message
(during playback)
4
5
6
7
9
Play new messages
Play all messages
1
2
M
N#310
MbN: Select the desired setting. a MOKN
a M
Play greeting message
Record greeting message
N
Stop recording
Stop playback
Number of rings before the unit
answers a call
0
Turn answering system off
You can change the “Number of Rings”
before the unit answers a call. You can select
2 to 9 rings, or “Auto”.
*4 Erase currently playing message
*5 Erase all messages
The default setting is “5 Rings”.
“Auto”: The unit’s answering system answers
at the end of the 2nd ring when new
*6 Reset to a pre-recorded greeting
message (during greeting message
playback)
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 33), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
*# End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
1
2
M
N#211
MbN: Select the desired setting. a MOKN
a M
Turning on the answering system
remotely
1
2
3
Dial your phone number from a
touch-tone phone.
For voice mail service subscribers
Let the phone ring 20 times.
R A long beep is heard.
To receive voice mail and use answering
system properly, please note the following:
R To use the voice mail service (page 36)
provided by your service provider/telephone
company rather than the unit’s answering
system, turn off the answering system
(page 31).
R To use this unit’s answering system rather
than the voice mail service provided by
Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 33).
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Answering System
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s “Number of Rings”
setting so that this unit’s answering
system answers calls before the voice
mail service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 Minutes”.
1
2
M
N#305
MbN: Select the desired setting. a MOKN
a M
N
Selecting “Greeting Only”
You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 35.
Note:
R When you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 31).
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Useful Information
Voice mail service
Voice mail is an automatic answering service offered by your service provider/telephone
company. After you subscribe to this service, your service provider/telephone company’s voice
mail system answers calls for you when you are unavailable to answer the phone or when your
line is busy. Messages are recorded by your service provider/telephone company, not your
telephone.
When you have new messages,
is displayed on the handset if message indication service is
available. Please contact your service provider/telephone company for details of this service.
Important:
R If
still remains on the display even after you have listened to new messages, turn it off by
pressing and holding # for 2 seconds.
R To use the voice mail service provided by your service provider/telephone company rather
than the unit’s answering system, turn off the answering system (page 31). For details, see
page 34. (KX-TGC220 series: page 3)
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
(page 36).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to
erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (
),
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MR/ECON a MbN: Select a character entry mode. a MOKN
Note:
R
in the following tables represents a single space.
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Useful Information
Alphabet character table (ABC)
1
2 3
4
5 6 7
8
9 y
z
Numeric entry table (0-9)
z
1
2
3
4
5
6
7
8
9 y
Greek character table (
)
z
1
2
3
4
5
6
7
8
9 y
Extended 1 character table (
)
z
1
2 3
4
5 6
7
8
9 y
R The following are used for both uppercase and lowercase:
Extended 2 character table (
)
z
1
2
3
4
5
6
7
8
9 y
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Useful Information
R The following are used for both uppercase and lowercase:
Cyrillic character table (
)
z
y
1
2
3
4
5
6
7
8
9
Error messages
Display message
Cause/solution
Base no power
or
No link. Reconnect
AC adaptor.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 42).
Check Phone Line
R The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 10).
Error
R Recording was too short. Try again.
Memory Full
R The phonebook memory is full. Erase unwanted entries
(page 19).
(page 26).
Use rechargeable
battery.
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 7.
You must first
subscribe to Caller
ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
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Useful Information
General use
Problem
Cause/solution
The handset does not turn R Place the handset on the base unit or charger to turn on the
on even after installing
charged batteries.
handset.
The unit does not work.
R Make sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 42).
The handset display is
blank.
I cannot hear a dial tone.
R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
connected. Check the connections.
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the intercom
feature.
R This feature is available between the handsets. Although the
handset displays “Intercom”, this feature is not available for
single handset models.
Menu list
Problem
Cause/solution
The display is in a
R Change the display language (page 14).
language I cannot read.
I cannot activate the eco
mode.
R You cannot set eco mode when you set the repeater mode
“On”. If required, set the repeater mode to “Off” (page 27).
I cannot register a handset R You entered the wrong PIN. If you forget your PIN, see “I
to a base unit.
cannot remember the PIN.” (page 39).
I cannot remember the
PIN.
1
2
3
4
M
N#132
*7000
Enter the new 4-digit base unit PIN. a MOKN
N
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Useful Information
Battery recharge
Problem
Cause/solution
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 11).
flashes.
I fully charged the
batteries, but
R Clean the battery ends (
a dry cloth and charge again.
R It is time to replace the batteries (page 10).
,
) and the charge contacts with
–
still flashes or
– the operating time
seems to be shorter.
Making/answering calls, intercom
Problem
is displayed.
Cause/solution
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 42).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts R You are using the handset or base unit in an area with high
in and out.
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 16,
22).
The base unit does not
ring.
R The ringer volume is turned off. Adjust ringer volume (page 22).
I cannot make a call.
R You dialled a call restricted number (page 27).
R The key lock feature is turned on. Turn it off (page 18).
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
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Useful Information
Problem
Cause/solution
Caller information is slow
to display.
R Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to “Off” (page 22).
R Move closer to the base unit.
Time on the unit has
shifted.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 23).
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
R Edit the phonebook entry name to fit in 1 line of text (page 19).
Answering system
Problem
Cause/solution
The unit does not record
new messages.
R The answering system is turned off. Turn it on (page 31).
R The message memory is full. Erase unwanted messages
(page 32).
R The recording time is set to “Greeting Only”. Change the
setting (page 35).
R Your service provider/telephone company’s voice mail service
may be answering your calls before the unit’s answering
rings setting (page 34) to a lower value, or contact your service
provider/telephone company.
I cannot operate the
answering system
remotely.
R The remote access code is not set. Set the remote access
code (page 33).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 33).
The unit does not emit the R If the first ring is turned off, the number of rings decreases by 1
specified number of rings.
from the specified number of rings.
Liquid damage
Problem
Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Useful Information
Registering a handset to the base unit
1
2
Handset:
M
N#130
Base unit:
Press and hold M N for about 5 seconds.
R If all registered handsets start ringing, press M N again to stop, then repeat this step.
(KX-TGC222/KX-TGC223/KX-TGC224)
3
Handset:
MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN (default: “0000”).
a MOKN
R If you forget your PIN, see page 39.
Deregistering a handset
1
M
N#131
R All handsets registered to the base unit are displayed.
2
3
MbN: Select the handset you want to cancel. a MOKN
MbN: “Yes” a MOKN a M
N
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Useful Information
Conditions of guarantee
This guarantee is in addition to and does not in any way affect any statutory or other rights of
consumer purchasers. If within the applicable guarantee period, the product proves to be
defective by reason of faulty design, workmanship or materials, we undertake subject to the
following conditions to have the defective product (or any part or parts there of) repaired or
replaced free of charge.
1. The product shall have been purchased and used solely within either the U.K. or Ireland
and in accordance with standard operating instructions and the technical and/or Safety
Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was purchased for
assistance.
3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse,
wear and tear, neglect, incorrect adjustment or repair, to damage caused through
installation, adaption, modification or use in an improper manner or inconsistent with the
technical and/or safety standards required in the country where this product is used, or to
damage occurred during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product are replaced
with a part or parts not supplied or approved by us or of an objective quality safe and
suitable for the product, or the product has been dismantled or repaired by any person not
authorised by us, we shall have the right to terminate this guarantee in whole or in part
immediately without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the
repair or replacement of the product or any defective part or parts and no other remedy,
including, but not limited to, incidental or consequential damage or loss of whatsoever
nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited natural life.
7. Our decision on all matters relating to complaints shall be final. Any product or defective
part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic U.K. a branch of Panasonic Marketing Europe GmbH
Receipt No.
Model No.
Date of purchase
Serial No.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
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Index
P
R
Pause: 16
Phonebook: 19
PIN: 27
Power failure: 11
Power on/off: 14
Privacy mode: 23
Recall/flash: 17
Redialling: 16
Repeater: 27
Ringer tone: 22
Index
A
Alarm: 25
Answering calls: 16
Answering system: 31
Call screening: 34
Erasing messages: 32, 33, 34
Greeting message: 31
Greeting only: 35
T
Speakerphone: 16
Speed dial: 20
Time adjustment: 23
Transferring calls: 17
Troubleshooting: 38
Voice mail: 36
Volume
Receiver: 16
Listening to messages: 32, 33
Number of rings: 34
Remote access code: 33
V
B
C
Ringer (Base unit): 16, 22
Ringer (Handset): 16, 22
Speaker: 16
Caller list: 29
Chain dial: 19
Character entry: 36
Conference calls: 17
Control type: 12
D
E
Display
Contrast: 23
Language: 14
Error messages: 38
F
First ring: 22
H
Deregistration: 42
Name: 27
Registration: 42
Hold: 16
I
K
Key lock: 18
Keytones: 23
M
Missed calls: 29
N
O
Nuisance call block: 26
OK key: 12
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Notes
45
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Notes
46
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Notes
47
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IMPORTANT!
If your product is not working properly. . .
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If you still have any problems, please call the Panasonic
DECT Helpline
0844 844 3899 (U.K.)
01289 8333 (Ireland)
or contact us through our website:
Buy online via our eShop: http://shop.panasonic.eu
Sales Department:
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2014
*PNQX6606YA*
*PNQX6606YA*
PNQX6606YA CC0314MU1044 (E)
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