Operating Instructions
Digital Cordless Phone
Model No. KX-TG4711C
KX-TG4712C
KX-TG4713C
Digital Cordless Answering System
Model No. KX-TG4731C
KX-TG4732C
KX-TG4733C
KX-TG4734C
KX-TG4741C
KX-TG4742C
KX-TG4743C
KX-TG235CSK
Model shown is KX-TG4731.
Before initial use, see “Getting Started”
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
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Introduction
Model composition
n KX-TG4711 series
n KX-TG4731 series
R Model shown is KX-TG4712.
R Model shown is KX-TG4732.
n KX-TG4741 series
R Model shown is KX-TG4742.
Base unit
Handset
Series
Model No.
Part No.
Part No.
Quantity
KX-TG4711
series
KX-TG4711
KX-TG4712
KX-TG4713
KX-TG4711
KX-TG4711
KX-TG4711
KX-TGA470
KX-TGA470
KX-TGA470
1
2
3
KX-TG4731
series
KX-TG4731
KX-TG4732
KX-TG4733
KX-TG4734
KX-TG4741
KX-TG4742
KX-TG4743
KX-TG235SK
KX-TG4731
KX-TG4731
KX-TG4731
KX-TG4731
KX-TG4741
KX-TG4741
KX-TG4741
KX-TG4741
KX-TGA470
KX-TGA470
KX-TGA470
KX-TGA470
KX-TGA470
KX-TGA470
KX-TGA470
KX-TGA470
1
2
3
4
1
2
3
5
KX-TG4741
series
R The suffix (C) in the following model numbers will be omitted in these instructions:
KX-TG4711C/KX-TG4712C/KX-TG4713C/KX-TG4731C/KX-TG4732C/KX-TG4733C/
KX-TG4734C/KX-TG4741C/KX-TG4742C/KX-TG4743C/KX-TG235CSK
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Introduction
Feature differences
*1
Intercom
Answering
system
Base unit keypad/
sp-phone
Series
*2
«
KX-TG4711 series
KX-TG4731 series
KX-TG4741 series
–
–
–
–
–
*1 Single handset models: Intercom calls can be made between handsets by purchasing and
registering one or more optional handsets (page 5).
*2 Intercom calls can be made between the base unit and handset.
Accessory information
Supplied accessories
*1
*2
*3
*4
*5
Supplied handset qty.
1 unit
2 units
3 units
4 units
5 units
No.
Accessory item/
Part number
Accessory quantity
A
B
C
D
E
F
G
AC adaptor/PNLV226
Telephone line cord
1
1
1
2
1
1
–
2
1
1
4
2
2
1
3
1
1
6
3
3
2
4
1
1
8
4
4
3
5
1
1
*6
10
5
Rechargeable batteries
*7
Handset cover
Belt clip
Charger
5
4
*1 KX-TG4711/KX-TG4731/KX-TG4741
*4 KX-TG4734
*5 KX-TG235SK
*6 See page 5 for replacement battery information.
*7 The handset cover comes attached to the handset.
A
B
C
D
E
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Introduction
F
G
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Order number
*1
Rechargeable
batteries
HHR-4DPA or HHR-4MRA
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset
RP-TCA95, KX-TCA400, KX-TCA430
Expanding your phone system
Optional handset feature overview
Handset (optional): KX-TGA470C
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different
colour from that of the supplied handsets.
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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorized service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R This product is unable to make calls when:
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Important Information
– the handset batteries need recharging or
have failed.
– there is a power failure.
Important safety
instructions
Battery
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
R We recommend using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
For best performance
Base unit location/avoiding noise
Attention:
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
R Coverage and voice quality depends on the
local environmental conditions.
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Important Information
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
ENERGY STAR
®
As an ENERGY STAR Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
Compliance with TIA-1083 standard
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Compatible with
Hearing Aid T-Coil
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
T
TIA-1083
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
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Important Information
Specifications
R Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
*1
Base unit:
Standby: Approx. 0.7 W
Maximum: Approx. 3.5 W
*2
Base unit:
Standby: Approx. 0.9 W
Maximum: Approx. 3.8 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.0 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
*1 KX-TG4711 series: page 3
*2 KX-TG4731/KX-TG4741 series: page 3
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
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Getting Started
Battery installation
R USE ONLY Ni-MH batteries AAA (R03)
Setting up
size.
Connections
R Use only the supplied Panasonic AC
adaptor PNLV226.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
,
).
n Base unit
Press plug firmly.
“Click”
Hook
To power outlet
Rechargeable Ni-MH ONLY
“Click”
To single-line
telephone jack
(RJ11C)
DSL/ADSL filter*
R When the language selection is
displayed, see page 14.
Incorrect
Correct
Battery charging
Charge for about 7 hours.
R When the batteries are fully charged,
“Fully charged” is displayed.
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
Confirm “Charging” is displayed.
n Charger
Hooks
To power outlet
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Getting Started
Icon
Battery level
Low
Note when setting up
Needs charging.
Note for connections
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Empty
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
*1
In continuous use
Not in use (standby)
13 hours max.
*1
11 days max.
During a power failure
*1 If Eco mode is on.
R The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC adaptor)
to the same telephone line or to the same
telephone line jack using a T-adaptor.
Note:
R Actual battery performance depends on
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
R The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least
7 hours.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 5, 7.
R Wipe the battery ends (
,
) with a dry
cloth.
R Avoid touching the battery ends (
,
)
or the unit contacts.
Intelligent eco mode
This feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
R When this feature is activated,
is
displayed.
R Eco mode is turned off when the clarity
booster is activated (page 19).
Battery level
Icon
Battery level
High
Medium
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Getting Started
MCALL WAITNMFLASHN
MOFFN
Controls
Microphone
Handset
Charge contacts
A
n Control type
Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
H
I
Navigator key
–
–
MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
(Volume: MDN or MCN): Adjust the
receiver or speaker volume while
talking.
B
C
J
K
D
E
–
–
MFN CID (Call Display): View the caller
list.
MEN REDIAL: View the redial list.
F
G
Base unit
n KX-TG4711 series (page 3)
L
M
A
A
B
Ringer indicator
Message indicator
Speaker
B
MjN/MkN (VOL.: Volume up/down)
M
M
N (SP-PHONE: Speakerphone)
Charge contacts
N (TALK)
M
N (LOCATOR)
Headset jack
Dial keypad (*: TONE)
Receiver
Display
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Getting Started
n KX-TG4731 series (page 3)
n KX-TG4741 series (page 3)
A
B
C
D
G
C
D
E
F
H
I
J
K
L
A
B
M
E
F
G
H
I
Charge contacts
Speaker
Message counter
MERASEN
MnN (STOP)
O
N
MjN/MkN (VOL.: Volume up/down)
Charge contacts
Speaker
M
M
N/M
N (Repeat/Skip)
N (PLAY)
MHOLDN MCONFN (Conference)
MREDIALN MPAUSEN
Message indicator
MLOCATORN
MFLASHN MCALL WAITN
MSP-PHONEN (Speakerphone)
SP-PHONE indicator
MANSWER ON/OFFN
ANSWER ON/OFF indicator
MERASEN MMUTEN
MANSWER ON/OFFN
ANSWER ON/OFF indicator
MLOCATORN MINTERCOMN
MnN (STOP)
M
N (PLAY)
Message indicator
MjN/MkN (VOL.: Volume up/down)
N/M N (Repeat/Skip)
M
Message counter
Microphone
Dial keypad (*: TONE)
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Getting Started
Item
Meaning
In use
Answering system is being
Belt clip
*1
used by another handset or
*2
n To attach
n To remove
the base unit.
Line in
use
Someone is using the line.
*1 KX-TG4741 series: page 3
*2 KX-TG4731/KX-TG4741 series: page 3
n KX-TG4731/KX-TG4741 series: page 3
Item
Meaning
Display
as the caller’s recording time.
In this case, the answering
system answers calls with a
messages are not recorded.
(page 39)
Handset display items
Item
Meaning
Within base unit range
Out of base unit range
The line is in use.
R When flashing:
The call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Initial settings
n Direct command code:
Programmable settings can be accessed
by pressing MMENUN, # and then the
corresponding code on the dial keypad
(page 23).
Eco mode is on. (page 11)
Equalizer is set. (page 19)
Example: Press MMENUN#101.
Speakerphone is on.
(page 16)
n Symbol meaning:
Ringer volume is off.
(page 25)
Symbol
Meaning
Example:
MbN: “Off”
Press MCN or MDN to select the
words in quotations.
Night mode is on. (page 28)
Privacy mode is on. (page 19)
Important:
Alarm is on. (page 28)
Handset number
R When you install the batteries for the first
time, the handset may prompt you to set
display language and date and time.
Battery level
Perform step 2 in “Display language”,
page 15, and then press MSELECTN.
Continue from step 2 in “Date and
time”, page 15.
Blocked call (page 29)
Clarity booster is on.
(page 19)
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Getting Started
Display language
Dialing mode
You can select either “English” or
“Français” as the display language. The
default setting is “English”.
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1
2
MMENUN#110
MbN: Select the desired setting. a
MSAVEN
1
2
3
MMENUN#120
MbN: Select the desired setting.
MSAVEN a MOFFN
3
MOFFN
Date and time
1
2
MMENUN#101
Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 15, 2012
07 15 12
3
4
MOKN
Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5
6
MAM/PMN: Select “AM” or “PM”.
MSAVEN a MOFFN
Note:
R When English is selected as the display
language, 12-hour clock format is used.
When French is selected, 24-hour clock
format is used.
R The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Voice guidance language
You can select either “English” or
“Français” as the voice guidance language
of the Talking Call Display and answering
system. The default setting is “English”.
1
2
3
MMENUN#112
MbN: Select the desired setting.
MSAVEN a MOFFN
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Making/Answering Calls
Erasing a number in the redial list
Making calls
1
2
MREDIALN or MEN REDIAL
MbN: Select the desired phone number.
a MERASEN
Using the handset
1
Lift the handset and dial the phone
number.
R To correct a digit, press MCLEARN.
3
4
MbN: “Yes” a MSELECTN
MOFFN
2
3
Press M
N or MCALLN.
Using the base unit
When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Available for:
KX-TG4741 series (page 3)
Using the speakerphone
1
2
3
MSP-PHONEN
1
Dial the phone number and press M N.
R Speak alternately with the other party.
Dial the phone number.
When the other party answers, speak into
the microphone.
2
When you finish talking, press MOFFN.
Note:
4
When you finish talking, press
MSP-PHONEN.
R For best performance, use the
speakerphone in a quiet environment.
Note:
R To switch back to the receiver, press M N/
M
N.
R For best performance, use the
speakerphone in a quiet environment.
R While on a call, you can switch from the
base unit to the handset:
Adjusting the receiver or speaker
volume
– Press M
N on the handset, then press
Press MjN or MkN repeatedly while talking.
MSP-PHONEN on the base unit with the
privacy mode off (page 26).
– If the handset is on the base unit, simply
lift it.
Note:
R There are 5 volume levels (1 to 5) for the
receiver. When you change the receiver
volume to level 5 (maximum level), the
volume returns to level 4 (default) after you
hang up.
Adjusting the speaker volume
Press MjN or MkN repeatedly while talking.
Making a call using the redial list
Redialing the last number dialed
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).
MSP-PHONEN a MREDIALN
1
MREDIALN or MEN REDIAL
R If there is a new message in the Voice
Mail or answering system, MREDIALN
is not displayed.
Pause (for PBX/long distance
service users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 22).
2
3
MbN: Select the desired phone number.
M
N
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Making/Answering Calls
Example: If you need to dial the line access
number “9” when making outside calls with a
PBX:
n Programming the volume beforehand:
1
2
3
MMENUN#160
MbN: Select the desired volume.
MSAVEN a MOFFN
Handset
1
2
9 a MPAUSEN
Temporary handset ringer off
Dial the phone number. a M
N
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing M N.
*1
Base unit
*1 KX-TG4741 series: page 3
1
2
3
MSP-PHONEN
Adjusting the base unit ringer
volume
9 a MPAUSEN
Dial the phone number.
Available for:
KX-TG4731/KX-TG4741 series (page 3)
Note for handset and base unit:
MPAUSEN is pressed.
Press MjN or MkN repeatedly to select the
desired volume.
R To turn the ringer off, press and hold MkN
until the unit beeps.
Answering calls
Using the handset
Available for:
KX-TG4741 series (page 3)
When a call is being received, the ringer
indicator flashes rapidly.
1
Lift the handset and press M
when the unit rings.
R You can also answer the call by
pressing any dial key from 0 to 9,
N or M
N
When a call is being received, the SP-PHONE
indicator flashes rapidly.
1
2
3
Press MSP-PHONEN when the unit rings.
*, or #. (Any key answer feature)
Speak into the microphone.
2
When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
When you finish talking, press
MSP-PHONEN.
Auto talk
Useful features during a
call
You can answer calls simply by lifting the
handset off the base unit or charger. You do
not need to press M
N. To turn this feature
on, see page 25.
Hold
This feature allows you to put an outside call
on hold.
Adjusting the handset ringer volume
n While the handset is ringing for an
incoming call:
Handset
Press MjN or MkN repeatedly to select the
desired volume.
1
2
Press MMENUN during an outside call.
MbN: “Hold” a MSELECTN
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Making/Answering Calls
3
To release hold, press M
R Another handset user can take the call
by pressing M N.
N.
Flash
*1
Handset / Base unit
R The base unit user can take the call by
pressing MSP-PHONEN.
*1 KX-TG4741 series: page 3
*1
MFLASHN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
*1 KX-TG4741 series: page 3
*1
Base unit
*1 KX-TG4741 series: page 3
Note:
1
2
Press MHOLDN during an outside call.
For Call Waiting or Visual Call
Waiting service users
To use Call Waiting or Visual Call Waiting, you
must first subscribe with your service provider/
telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a Call Waiting tone.
If you subscribe to both Call Display and
Visual Call Waiting services, the 2nd caller’s
information is displayed on the handset that is
in use after you hear the Call Waiting tone.
pressing M
N.
R If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound and
the ringer indicator on the handset flashes
rapidly. After 1 additional minute on hold,
the call is disconnected.
R If another phone is connected to the same
line, you can also take the call by lifting its
handset.
R While an outside call is on hold, the
SP-PHONE indicator on the base unit
flashes.
*1
Handset / Base unit
Mute
*1 KX-TG4741 series: page 3
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
1
2
Press MCALL WAITN to answer the 2nd
call.
To switch between calls, press MCALL
WAITN.
Handset
Note:
1
2
Press MMUTEN during conversation.
R MMUTEN flashes.
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
To return to the conversation, press
MMUTEN again.
Note:
R MMUTEN is a soft key visible on the handset
display during a call.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing mode
to tone when you need to access touch-tone
services (for example, answering services,
telephone banking services, etc.).
*1
Base unit
*1 KX-TG4741 series: page 3
1
2
Press MMUTEN during conversation.
R The SP-PHONE indicator flashes.
*1
Handset / Base unit
To return to the conversation, press
MMUTEN again.
*1 KX-TG4741 series: page 3
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Making/Answering Calls
Press * (TONE) before entering access
Note for handset and base unit:
numbers which require tone dialing.
R A maximum of 4 parties (including 1 outside
party) can join a conversation using 3
extensions. (4-way conference)
Handset clarity booster
This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
Privacy mode
When the privacy mode is “On”, the unit
prevents other users from joining your
conversations with outside callers. To allow
other users to join your conversations (call
share), leave this feature off. The default
setting is “Off”.
R When this feature is turned on,
is
displayed.
1
2
3
MMENUN #194
Handset equalizer
MbN: Select “On” or “Off”
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
MSAVEN a MOFFN
R When the privacy mode is turned on,
is displayed during an outside
call.
1
2
3
4
Press MMENUN while talking.
MbN: “Equalizer” a MSELECTN
MbN: Select the desired setting.
Press MOKN to exit.
Note:
R When this feature is activated,
is
displayed while talking.
R Depending on the condition and quality of
your telephone line, this feature may
emphasize existing line noise. If it becomes
difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.
Call share
You can join an existing outside call.
Important:
R When the privacy mode is on, you cannot
join the conversation. Turn it off.
Handset
To join the conversation, press M
N when
the other unit is on an outside call.
*1
Base unit
*1 KX-TG4741 series: page 3
To join the conversation, press MSP-PHONEN
when the handset is on an outside call.
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Shared Phonebook
Key
Character
4
G
g
H
h
I
4
4
5
5
6
6
S
s
Shared phonebook
i
The shared phonebook allows you to make
calls without having to dial manually. Any
handset registered to the base unit can use
the shared phonebook. You can add names
and phone numbers to the shared phonebook,
and assign each phonebook entry to the
desired group.
5
6
7
8
9
J
K
k
L
l
j
M
m
P
p
N
n
O
o
R
r
Q
q
7
7
– KX-TG4711/KX-TG4731 series (page 3):
up to 50 entries
– KX-TG4741 series (page 3): up to 70 entries
T
t
U
u
V
v
Y
y
8
8
Z
z
Important:
R Only 1 person can access the shared
phonebook at a time.
R Call Display subscribers can use group
ringer tone features (page 31).
W
w
X
x
9
9
0
#
0
#
Adding entries
R To enter another character that is located
on the same dial key, first press MEN to
move the cursor to the next space.
R If you do not press any dial key within 5
seconds after entering a character, the
character is fixed and the cursor moves to
the next space.
1
2
M
N a MADDN
Enter the party’s name (16 characters
3
4
Enter the party’s phone number (24 digits
max.). a MOKN
MbN: Select the desired group. a
MSELECTN 2 times
R To add other entries, repeat from step
2.
R
in the above table represents a single
space.
Erasing the character or number
5
MOFFN
Press MFN or MEN. a MCLEARN
R Press and hold MCLEARN to erase all
characters or numbers.
Character table for entering names
While entering characters, you can switch
between uppercase and lowercase by
pressing * (A®a).
Groups
Groups can help you find entries in the
phonebook quickly and easily. When adding
an entry to the phonebook, you can assign it
to one of 9 groups. You can change the
names of groups assigned for phonebook
entries (“Friends”, “Family”, etc.) and then
search for phonebook entries by group. The
group ringer tone feature is available for Call
Display subscribers (page 31).
Key
Character
1
&
–
’
(
)
H
,
.
/
1
2
2
3
3
2
3
A
a
B
b
E
e
C
c
F
f
D
d
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Shared Phonebook
4
M
N
Changing group names
The default group name is “Group 1” to
“Group 9”.
Editing entries
1
2
3
M
N a MMENUN
1
2
3
4
5
Find the desired entry (page 21). a
MEDITN
MbN: “Group” a MSELECTN
Edit the name if necessary (16 characters
max.; page 20). a MOKN
MbN: Select the desired group. a
MSELECTN
Edit the phone number if necessary (24
digits max.). a MOKN
4
5
MbN: “Group name” a MSELECTN
Edit the name (10 characters max.;
page 20). a MSAVEN
a MSELECTN 2 times
6
MOFFN
MOFFN
Finding and calling from a
phonebook entry
Erasing entries
Erasing an entry
Scrolling through all entries
1
2
3
Find the desired entry (page 21).
MERASEN a MbN: “Yes”
MSELECTN a MOFFN
1
2
3
M
N
MbN: Select the desired entry.
M
N
Erasing all entries
Searching by first character
1
2
3
4
5
M
1
2
M
N
MbN: “Erase all” a MSELECTN
MbN: “Yes” a MSELECTN
MbN: “Yes” a MSELECTN
MOFFN
Press the dial key (0 – 9 or #) which
contains the character you are searching
for (page 20).
R Press the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial key.
R If there is no entry corresponding to
the character you selected, the next
entry is displayed.
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
3
4
MbN: Scroll through the phonebook if
necessary.
M
N
Searching by group
1
During an outside call: MMENUN a
MbN: “Phonebook” a MSELECTN
1
2
M
N a MGROUPN
2
3
MbN: Select the desired entry.
MbN: Select the group you want to search.
a MSELECTN
Press MCALLN to dial the number.
R If you select “All groups”, the unit
ends the group search.
3
MbN: Select the desired entry.
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Shared Phonebook
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MPAUSEN to add
pauses after the number and PIN as
necessary (page 16).
R If you have rotary/pulse service, you need
to press * (TONE) before pressing
MMENUN in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 20).
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Programming
Programmable settings
You can customize the unit by programming the following features using the handset.
To access the features, there are 2 methods.
n Scrolling through the display menus
1
2
3
4
MMENUN
Press MCN or MDN to select the desired main menu. a MSELECTN
Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
Press MCN or MDN to select the desired setting. a MSAVEN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MOFFN.
n Using the direct command code
1
MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2
Select the desired setting. a MSAVEN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MOFFN.
Note:
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
Main menu:
Operation
“Caller list”
Code
#213
Viewing the caller list.
33
37
*1
Main menu:
Sub-menu 1
“Answering device”
Sub-menu 2
Settings
Code
#323
Play new msg.
–
–
(msg.: message)
Play all msg.
Erase all msg.
Greeting
–
–
–
–
–
–
–
#324
#325
#302
#303
#304
37
37
36
36
36
*2
*2
Record greeting
Check greeting
*2
Pre-recorded
(Reset to pre-recorded
greeting)
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
#211
*2
Settings
2–7: 2–7 rings
<4 rings>
38
39
Ring count
0: Toll saver
*2
1: 1 min
#305
Recording time
3: <3 min>
0: Greeting
*3
only
*2
<111>
#306
#310
#327
#328
37
35
35
35
Remote code
Screen call
1: <On> 0: Off
*2
–
–
–
–
Answer on
*2
Answer off
Main menu:
Operation
Code
#330
Listening to Voice Mail messages.
41
42
Main menu:
Operation
“Intercom”
Code
#274
Paging the desired unit.
Main menu:
“Set date & time”
Sub-menu 2
Sub-menu 1
Date and time
Alarm
Settings
Code
#101
#720
*2
–
–
–
15
28
1: Once
2: Daily
0: <Off>
*2, *4
–
1: <Caller ID
auto>
#226
–
Time adjustment
0: Manual
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Programming
Main menu:
Sub-menu 1
“Initial setting”
Sub-menu 2
Settings
Code
Ringer setting
Ringer volume
(Handset)
0–7: Off–7 <6>
#160
17
–
*5, *6, *7
1–5: Tone 1–5
<Tone 1>
#161
Ringer tone
(Handset)
6–0: Melody 1–5
Night mode
– On/Off
1: On0: <Off>
#238
#237
28
28
Night mode
<11:00 PM/06:
00 AM>
*2
Set date & time
–
#101
#720
15
28
Date and time
Alarm
1: Once
2: Daily
0: <Off>
*2, *4
1: <Caller ID
auto>
#226
–
Time adjustment
0: Manual
Talking Caller ID Handset
1: <On> 0: Off
#162
#G162
#104
#217
#240
31
(Talking Call Display)
*1, *2
1: On0: <Off>
Base unit
Handset name
–
–
–
28
29
29
*2
–
Call block
*2, *3
1: On0: <Off>
Block w/o num
(Block calls without phone
number)
*2
Voice mail
–
#331
40
Store VM access#
(VM: Voice Mail)
*2
1: <On> 0: Off
#332
#340
40
39
–
VM tone detect
Message alert
–
–
1: <On> 0: Off
LCD contrast
(Display contrast)
1–6: Level 1–6 <3> #145
*8
–
–
1: <On> 0: Off
#165
#200
–
Key tone
*9
1: On0: <Off>
17
Auto talk
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
#120
*2
Set tel line
1: Pulse
15
18
Set dial mode
2: <Tone>
*2, *10
0: 900 ms
1: <700 ms>
2: 600 ms
3: 400 ms
4: 300 ms
5: 250 ms
G: 200 ms
#: 160 ms
6: 110 ms
7: 100 ms
8: 90 ms
#121
Set flash time
9: 80 ms
*2, *11
*2
1: A2: <B>
#122
#215
–
Set line mode
1: On
32
C. WTG options
0: <Off>
(CallWaitingDeluxeoptions)
*2
–
1: On0: <Off>
#194
#130
#131
#110
19
30
30
15
Privacy mode
Registration
Register handset
–
–
*3
Change language
Display
1: <English>
2: Français
*2
1: <English>
#112
15
Voice prompt
2: Français
Main menu:
Operation
Code
#680
Displaying customer support Web address.
–
*1 KX-TG4731/KX-TG4741 series: page 3
*2 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
“Manual”. (Call Display subscribers only)
To use this feature, set the date and time first (page 15).
*5 If you subscribe to a distinctive ring service, select a tone (tone 1 to 5). If you select a
melody, you cannot distinguish lines by their ringers.
*6 If you select one of the melody ringer tones, the ringer tone continues to play for several
seconds even if the caller has already hung up. You may either hear a dial tone or no one on
the line when you answer the call.
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Programming
*7 The preset melodies in this product are used with permission of © 2009 Copyrights Vision
Inc.
*8 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any
keys, including confirmation tones and error tones.
*9 If you subscribe to a Call Display service and want to view the caller’s information after lifting
up the handset to answer a call, turn off this feature.
*10 The flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*11 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to “A” if telephone line condition is not good.
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Programming
for example, while sleeping. Night mode can
be set for each handset.
Special programming
Important:
R Set the date and time beforehand
(page 15).
Alarm
R We recommend turning the base unit ringer
off (page 17) in addition to turning the night
mode on. (KX-TG4731/KX-TG4741 series:
page 3)
R If you have set the alarm, the alarm sounds
even if the night mode is turned on.
An alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each
handset.
Important:
R Set the date and time beforehand
(page 15).
1
2
MMENUN#720
Turning night mode on/off
MbN: Select the desired alarm option. a
MSELECTN
1
2
MMENUN#238
MbN: Select the desired setting. a
MSAVEN
Off
Once
Turns alarm off. Go to step 7.
R If you select “Off”, press MOFFN to
exit.
An alarm sounds once at the
set time.
3
Enter the desired hour and minute you
wish to start this feature.
Daily
An alarm sounds daily at the
set time. Go to step 4.
4
5
MAM/PMN: Select “AM” or “PM”. a MOKN
Enter the desired hour and minute you
wish to end this feature.
3
MOKN
6
7
MAM/PMN: Select “AM” or “PM”.
4
5
6
Set the desired time.
MSAVEN a MOFFN
R When the night mode is set,
displayed.
MAM/PMN: Select “AM” or “PM”. a MOKN
is
MbN: Select the desired alarm tone. a
MSELECTN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
Changing the start and end time
1
2
MMENUN#237
7
MSELECTN a MOFFN
Continue from step 3, “Turning night
mode on/off”, page 28.
R When the alarm is set,
is displayed.
Note:
R To stop the alarm, press MOFFN or place
the handset on the base unit or charger.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
Changing the handset name
Each handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 6” is displayed.
Night mode
Night mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
1
MMENUN#104
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Programming
2
Enter the desired name (max. 10
characters; see the character table,
page 20).
3
4
5
6
MSAVEN
MbN: “Call block” a MSELECTN
MbN: “Yes” a MSELECTN
R If not required, go to step 3.
3
4
MSAVEN
Edit the phone number if necessary
(24 digits max.).
MbN: Select the desired setting. a
MSELECTN 2 times
7
MSAVEN a MOFFN
5
MOFFN
n By entering phone numbers:
1
2
MMENUN#217 a MADDN
Enter the phone number (24 digits
max.).
R To erase a digit, press MCLEARN.
Call block (Call Display
subscribers only)
This feature allows the unit to reject calls when:
– the unit receives a call from a phone
number stored in the call block list as
unwanted (“Storing unwanted callers”,
page 29).
3
MSAVEN a MOFFN
Blocking incoming calls without
phone number
– the unit receives a call without phone
number (“Blocking incoming calls without
phone number”, page 29).
When a call is received, the unit rings for a
short time while the caller is being identified. If
the phone number matches an entry in the call
block list, the unit sends out a busy tone to the
caller, and then disconnects the call.
You can reject a call when no phone number
is provided, such as a call just showing
“Unavailable”.
1
2
MMENUN#240
MbN: Select the desired setting. a
MSAVEN a MOFFN
Viewing/editing/erasing call block
numbers
R When the unit receives a call from a
number that is stored in the call block list or
a call without a recognized phone number,
the call is logged in the caller list
(page 33) with
disconnected.
1
2
MMENUN#217
MbN: Select the desired entry.
R To exit, press MOFFN.
after the call is
3
To edit a number:
MEDITN a Edit the phone number. a
MSAVEN a MOFFN
Storing unwanted callers
To erase a number:
MERASEN a MbN: “Yes” a MSELECTN
a MOFFN
You can store up to 30 phone numbers in the
call block list.
Important:
Note:
R We recommend storing 10 digits (including
an area code). If only 7 digits are stored, all
numbers that have the same last 7 digits
will be blocked.
R When editing, press the desired dial key to
add, MCLEARN to erase.
R When viewing, “Block w/o num” is
displayed if the blocking incoming calls
without phone number feature is turned on.
To turn the feature off: MERASEN a MCN
a MSAVEN a MOFFN
n From the caller list:
1
2
MFN CID
MbN: Select the entry to be blocked.
R To edit the number, press MEDITN
repeatedly until the phone number
is shown in the 10-digit format.
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Programming
R When you purchase an additional handset,
refer to the additional handset’s installation
manual for registration.
Registering a unit
Operating additional units
Additional handsets
Deregistering a handset
A handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
Up to 6 handsets can be registered to the
base unit.
Important:
1
MMENUN#131
R All handsets registered to the base unit
are displayed.
R See page 5 for information on the available
model.
2
MbN: Select the handset you want to
cancel. a MSELECTN
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
3
4
MbN: “Yes” a MSELECTN
MOFFN
1
Handset:
MMENUN#130
2
Base unit:
Proceed with the operation for your
model.
n KX-TG4711 series: page 3
Press and hold MLOCATORN for
about 5 seconds. (No registration
tone)
n KX-TG4731/KX-TG4741 series:
page 3
Press and hold MLOCATORN for
about 5 seconds until the registration
tone sounds.
R If all registered handsets start ringing,
press MLOCATORN again to stop, then
repeat this step.
R The next step must be completed
within 90 seconds.
3
Handset:
Press MOKN, then wait until a long beep
sounds.
Note:
R While registering, “Base in
registering” is displayed on all
registered handsets.
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Call Display Service
Talking Call Display
Using Call Display service
Important:
*1
Handset / Base unit
*1 KX-TG4731/KX-TG4741 series: page 3
R This unit is Call Display compatible. To use
Call Display features, you must subscribe
to a Call Display service. Contact your
service provider/telephone company for
details.
This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Call Display service of your
– turn this feature on (page 25).
handsets and base unit announce the caller’s
name or phone number received from your
service provider/telephone company following
every ring.
R Name pronunciation may vary. This feature
may not pronounce all names correctly.
R Call Display service has a limit of how
many characters can be displayed. If the
caller’s name is too long:
Call Display features
When an outside call is being received, the
callers name and phone number are displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
– “Unavailable”: The caller dials from
an area which does not provide a Call
Display service.
– “Private caller”: The caller
requests not to send caller information.
– “Long distance”: The caller makes a
long distance call.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
– the handset may not be able to display
or announce the entire name.
– the base unit may not be able to
announce the entire name.
R The announcement is heard at the same
level as the ringer volume (page 17, 25).
R If you turn on the answering system and set
the number of rings “2 rings” (page
38), the unit does not announce the caller
information. If “Toll saver” is selected
and there is a new message, the unit does
not announce the caller information.
phone, the 2nd caller’s name is not
Call Display and Visual Call Waiting
services.
Missed calls
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed
call”.
Note:
R Even when there are unviewed missed
calls, “Missed call” disappears from the
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the base unit
or charger.
Phonebook name announcement
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
– Pressing MOFFN on a handset.
Phonebook name display
Ringer ID
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
This feature can help you identify who is
calling by using different ringer tones for
different groups of callers. When adding an
entry to the phonebook, you can assign it to
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Call Display Service
the desired group (page 20). When a call is
received from a caller assigned to a group, the
ringer you selected for that group rings after
caller information is displayed. If you select
“Current ringer” (default), the unit uses
the ringer tone you selected on page 25 when
calls from this group are received.
Note:
R Your service provider/telephone company
may not offer all of the options (page 32).
Displayed
Function
option
Answer
Answers the waiting call,
while keeping the 1st call
on hold.
2
3
N a MMENUN
MbN: “Group” a MSELECTN
Hold
Holds the waiting call.
The caller will hear the
pre-recorded hold
message played by your
service provider/
MbN: Select the desired group. a
MSELECTN
4
5
6
MbN: Select the current setting of the
ringer ID. a MSELECTN
MbN: Select the desired ringer tone. a
MSAVEN
telephone company.
Announce
Forward
The caller will hear the
pre-recorded busy
message played by your
service provider/
telephone company (for
example, “We are not
available now.”) and will
then be disconnected.
MOFFN
For Call Waiting Deluxe service
users
To use Call Waiting Deluxe, you must
subscribe to Call Waiting Deluxe from your
service provider/telephone company. This
feature not only allows your handset to display
the 2nd caller’s information, but also offers you
a variety of ways to deal with the 2nd call.
Forwards the waiting call
to the Voice Mail service
provided by your service
provider/telephone
company. You must
subscribe to Voice Mail
service to use this
Important:
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
R This feature must be turned on before it can
be used.
function.
Drop
Disconnects (drops) the
current call and answers
the waiting call.
Conference
Answers the waiting call
and combines it with the
current call to make a
conference call (3-party
call).
To turn Call Waiting Deluxe on/off
To use Call Waiting Deluxe, you must turn this
feature on. The default setting is “Off”.
1
2
3
MMENUN#215
Return
Returns to the waiting
caller while keeping the
current call on hold.
MbN: Select the desired setting.
MSAVEN a MOFFN
Drop caller1
Drop caller2
Disconnects (drops) the
1st call during a
conference call.
Call Waiting Deluxe service options
When a 2nd call is received, you can choose
how to handle the call by selecting an option
shown on the handset display.
Disconnects (drops) the
2nd call during a
conference call.
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Call Display Service
To use Call Waiting Deluxe service
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller list
by adding the long distance code “1” or
removing its area code.
1
When you hear a Call Waiting tone during
an outside call, press MFLASHN.
R The option menu is displayed.
2
MbN: Select the desired option. a
MSELECTN
1
2
3
MFN CID
R After selecting “Answer”, “Hold”, or
“Conference”, you can select
another option. a MFLASHN a MbN:
Select the desired option. a
MSELECTN
MbN: Select the desired entry.
Press MEDITN repeatedly until the phone
number is shown in the desired format.
A
1 – Area code – Local phone number
Example: 1-555-321-5555
Note:
R To exit from the option menu, wait for 20
seconds.
B
C
Local phone number
Example: 321-5555
Area code – Local phone number
Example: 555-321-5555
Caller list
Important:
4
Note:
M
N
R Only 1 person can access the caller list at a
time.
R Make sure the unit’s date and time setting
is correct (page 15).
R The number edited in step 3 will not be
saved in the caller list.
Erasing selected caller
information
Viewing the caller list and calling
back
1
2
3
4
1
MFN CID
MbN: Select the desired entry.
MERASEN a MbN: “Yes”
MSELECTN a MOFFN
Press MCN to search from the most recent
call, or MDN to search from the oldest call.
3
To call back, press M
To exit, press MOFFN.
N.
Note:
Erasing all caller information
R If the entry has already been viewed or
answered, “ ” is displayed, even if it was
viewed or answered using another unit.
R In step 2, if is displayed, not all of the
information is shown. To see the remaining
information, press MEN. To return to the
previous screen, press MFN.
1
2
3
MFN CID
MERASEN a MbN: “Yes”
MSELECTN a MOFFN
Storing caller information to the
phonebook
1
MFN CID
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Call Display Service
2
MbN: Select the desired entry.
R To edit the number, press MEDITN
repeatedly until the phone number is
shown in the desired format.
3
4
5
MSAVEN
MbN: “Phonebook” a MSELECTN
Continue from step 2, “Editing entries”,
page 21.
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Answering System
Answering system
Turning the answering
system on/off
Available for:
KX-TG4731/KX-TG4741 series (page 3)
Base unit
Press MANSWER ON/OFFN to turn on/off the
answering system.
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
time setting (page 39).
Handset
1
To turn on:
MMENUN#327
To turn off:
MMENUN#328
Important:
2
MOFFN
R Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
R When callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 15).
Note for base unit and handset:
R When the answering system is turned on:
– The ANSWER ON/OFF indicator on the
base unit lights up.
– The message counter on the base unit
displays the total number of messages
(old and new).
Memory capacity (including your
greeting message)
The total recording capacity is about 16
minutes. A maximum of 64 messages can be
recorded.
Call screening
While a caller is leaving a message, you can
listen to the call through the unit’s speaker.
Handset
To adjust the speaker volume, press MjN or
MkN repeatedly. You can answer the call by
Note:
R When message memory becomes full:
– “Messages full” is shown on the
handset display.
– The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
– The message counter on the base unit
flashes if the answering system is turned
on.
pressing M
N. Call screening can be set for
each handset. The default setting is “On”.
1
2
MMENUN#310
MbN: Select the desired setting. a
MSAVEN a MOFFN
*1
Base unit
*1 KX-TG4741 series: page 3
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
To adjust the speaker volume, press MjN or
MkN repeatedly. You can answer the call by
pressing MSP-PHONEN.
To turn off while screening a call, press MkN
repeatedly until the sounds goes off.
R If you adjust the speaker volume while
conversation, the speaker volume for call
screening is turned on again.
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Answering System
Playing back the greeting
message
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
1
2
MMENUN#303
To exit, press MOFFN.
Listening to messages
using the base unit
Recording your greeting message
1
2
3
MMENUN#302
When new messages have been recorded,
MbN: “Yes” a MSELECTN
M
N on the base unit flashes.
After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
Press M N (PLAY).
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
4
5
Press MSTOPN to stop recording.
MOFFN
Operating the answering system
during playback
Using a pre-recorded greeting
message
Key
Operation
The unit provides 2 pre-recorded greeting
messages:
MjN or MkN
Adjust the speaker
volume
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 39)
is set to “Greeting only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
*1
M
M
N
N
Repeat message
Skip message
Stop playback
MnN (STOP)
MERASEN
Erase currently playing
message
message, the previous message is
played.
message
Erasing all messages
Press MERASEN 2 times while the unit is not in
use.
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
1
2
MMENUN#304
Listening to messages
using the handset
MYESN a MOFFN
When new messages have been recorded:
– “New message” is displayed.
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Answering System
– The message indicator on the handset
flashes slowly if the message alert feature
is turned on (page 39).
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback:
1
To listen to new messages:
MPLAYN
or
MMENUN#323
To listen to all messages:
MMENUN#324
MbN: “Playback” a MSELECTN
*3 You can also erase as follows:
MERASEN a MbN: “Yes” a MSELECTN
*1
Calling back (Call Display
subscribers only)
If caller information is received for the call, you
can call the caller back while listening to a
message.
When finished, press MOFFN.
*1 If there are no new messages in the
answering system, MPLAYN is not
displayed.
Note:
1
2
Press MPAUSEN during playback.
R To switch to the receiver, press M
N.
MbN: “Call back” a MSELECTN
Operating the answering system
MMENUN a MbN: “Answering device” a
Editingthe numberbeforecallingback
1
2
3
Press MPAUSEN during playback.
MSELECTN
MbN: “Edit & Call” a MSELECTN
Key
Operation
Press MEDITN repeatedly until the phone
number is shown in the desired format
MjN or MkN Adjust the receiver/speaker
volume (during playback)
(page 33). a M
N
1 or MFN
Repeat message (during
playback)
*1
Erasing all messages
2 or MEN
Skip message (during
playback)
1
2
MMENUN#325
3
Enter the “Settings” menu
Play new messages
MbN: “Yes” a MSELECTN a MOFFN
4
5
Play all messages
6
Play greeting message
Record greeting message
Turn answering system on
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
76
8
*2
MPAUSEN
Pause message
9 or
MSTOPN
Stop recording
Stop playback
0
Turn answering system off
Remote access code
*3
Erase currently playing
message
*4
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is “111”.
*5
*6
Erase all messages
Reset to a pre-recorded
greeting message
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Answering System
Important:
Key
2
Operation
R To prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
Skip message (during playback)
Play new messages
Play all messages
4
5
1
2
MMENUN#306
9
Stop playback
Enter the desired 3-digit remote access
code.
0
Turn answering system off
Erase currently playing message
Erase all messages
*4
*5
*#
3
MSAVEN a MOFFN
Deactivating remote operation
End remote operation
(or hang up)
Press * in step 2 on “Remote access code”,
page 37.
R The entered remote access code is deleted.
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Using the answering system
remotely
Turning on the answering system
remotely
If the answering system is off, you can turn it
on remotely.
1
2
3
Dial your phone number from a
touch-tone phone.
After the greeting message starts, enter
your remote access code.
1
2
3
Dial your phone number from a
touch-tone phone.
Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 38).
Let the phone ring 15 times.
R A long beep is heard.
4
When finished, hang up.
Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 37).
Voice guidance
During remote operation, the unit’s voice
to perform a specific operation, or press 2 to
listen to more available operations.
Note:
Answering system settings
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
answers a call
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings, or
“Toll saver”.
The default setting is “4 rings”.
Key
Operation
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
1
Repeat message (during
*1
playback)
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Answering System
of the 5th ring when there are no new
2
MbN: Select the desired setting. a
MSAVEN a MOFFN
messages. If you call your phone from outside
to listen to new messages (page 37), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
Selecting “Greeting only”
You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 39.
1
2
MMENUN#211
MbN: Select the desired setting. a
Note:
For Voice Mail service subscribers
R When you select “Greeting only”:
– If you do not record your own message,
the unit will play the pre-recorded
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 36).
If you subscribe to a flat-rate service package
that includes Call Display, Call Waiting, Voice
Mail, and unlimited local/regional/long
distance calls, please note the following:
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 35).
R To use this unit’s answering system rather
than the Voice Mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
Voice Mail service.
Message alert
You can select whether or not the message
indicator on the handset flashes slowly when
new messages are recorded. The default
cannot do this:
Important:
– Set this unit’s “Ring count” setting so
that this unit’s answering system
answers calls before the Voice Mail
service of your service provider/
R If you stored the Voice Mail access number
(page 40), the message indicator also
flashes for newly recorded Voice Mail
messages (page 41).
telephone company does. It is necessary
to check the number of rings required to
activate the Voice Mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the Voice
Mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
1
2
MMENUN#340
MbN: Select the desired setting. a
MSAVEN a MOFFN
Note:
R While message alert is on, battery
operating time is shortened (page 11).
telephone company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 min”.
1
MMENUN#305
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Voice Mail Service
Example:
Voice Mail service
1-222-333-4444
PPPP
8888
Voice Mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
Voice Mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.
VM access
number
Pauses Password
To erase the Voice Mail access
number
1
2
MMENUN#331
Press and hold MCLEARN until all digits
are erased. a MSAVEN a MOFFN
Important:
R To use the Voice Mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 35).
For details, see page 39.
Voice Mail (VM) tone detection
*1
Handset / Base unit
*1 KX-TG4741 series: page 3
(KX-TG4731/KX-TG4741 series: page 3)
R You need to store the Voice Mail access
number to activate the message alert
feature (page 39) for Voice Mail service.
Your service provider/telephone company
sends special signals (sometimes called
“Voice Mail tones” or “stutter tones”) to the unit
to let you know you have new Voice Mail
followed by a continuous dial tone after you
access number
In order to listen to your Voice Mail messages,
you must dial your service provider/telephone
company’s Voice Mail access number. Once
you have stored your Voice Mail access
number, you can dial it automatically
(page 41).
press M
N on the handset or press
MSP-PHONEN on the base unit, you have new
Voice Mail messages. Soon after you hang up
a call or after the phone stops ringing, your
unit checks the phone line to see if new Voice
Mail messages have been recorded.
Turn this feature off when:
– You do not subscribe to Voice Mail service.
– Your service provider/telephone company
does not send Voice Mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company.
1
2
MMENUN#331
Enter your access number (24 digits
max.). a MSAVEN a MOFFN
Note:
R When storing your Voice Mail access
number and your mailbox password, press
MPAUSEN to add pauses (page 16)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time.
Turning VM tone detection on/off
The default setting is “On”.
1
2
MMENUN#332
MbN: Select the desired setting. a
MSAVEN a MOFFN
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Voice Mail Service
Listening to Voice Mail messages
The unit lets you know that you have new
Voice Mail messages in the following ways:
– “New Voice Mail” is displayed on the
handset if message indication service is
available.
– The message indicator on the handset
flashes slowly if the message alert feature
is turned on (“Message alert”, page 39).
Handset
1
MVMN
or
MMENUN#330
R The speakerphone turns on.
Voice Mail, MVMN is not displayed.
2
3
Follow the pre-recorded instructions.
When finished, press MOFFN.
Note:
R If the handset still indicate there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding # until the handset beeps.
*1
Base unit
*1 KX-TG4741 series: page 3
To listen to Voice Mail messages, you have to
dial your Voice Mail access number manually.
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Intercom/Locator
*1
Base unit
*1 KX-TG4741 series: page 3
Intercom
Intercom calls can be made:
– between handsets
1
2
Press MINTERCOMN to answer the page.
When you finish talking, press
MINTERCOMN.
*1
– between a handset and the base unit
*1 KX-TG4741 series: page 3
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
Handset locator
You can locate a misplaced handset by
paging it.
1
Base unit: Press MLOCATORN.
R All registered handsets beep for 1
minute.
press MOFFN, then press M
N.
– To answer the call with the base unit,
*1
press MSP-PHONEN 2 times.
2
To stop paging:
Base unit:
*1 KX-TG4741 series: page 3
Press MLOCATORN.
Handset:
Making an intercom call
n KX-TG4711/KX-TG4731 series:
page 3
Handset
1
2
Press MOFFN.
n KX-TG4741 series: page 3
MbN: Select the desired unit. a MSELECTN
R To stop paging, press MOFFN.
Press M
N, then press MOFFN.
3
When you finish talking, press MOFFN.
*1
Base unit
Transferring calls,
Outside calls can be transferred or a
conference call with an outside party can be
made:
– between 2 handsets
– between a handset and the base unit
*1 KX-TG4741 series: page 3
*1 KX-TG4741 series: page 3
1
Press MINTERCOMN.
When 2 or more handsets are
registered:
– To page a specific handset, enter the
handset number.
for a few seconds.
*1
R To stop paging, press MINTERCOMN.
Handset
2
When you finish talking, press
MINTERCOMN.
1
During an outside call, press MINTN to put
the call on hold.
2
3
Answering an intercom call
Wait for the paged party to answer.
R If the paged party does not answer,
Handset
press M
call.
N to return to the outside
1
2
Press M
N to answer the page.
When you finish talking, press MOFFN.
4
To complete the transfer:
Press MOFFN.
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Intercom/Locator
R The outside call is being routed to the
destination unit.
To establish a conference call:
MMENUN a MbN: “Conference” a
MSELECTN
R To leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENUN a MbN: “Hold” a
MSELECTN
To resume the conference: MMENUN
a MbN: “Conference” a MSELECTN
*1
Base unit
*1 KX-TG4741 series: page 3
1
During an outside call, press
MINTERCOMN.
When 2 or more handsets are
registered:
– To page a specific handset, enter the
handset number.
– To page all handsets, press 0 or wait
for a few seconds.
2
3
Wait for the paged party to answer.
R If paged party does not answer, press
MINTERCOMN to return to the outside
call.
To complete the transfer:
Press MSP-PHONEN.
R The outside call is being routed to the
handset.
To establish a conference call:
Press MCONFN.
R To leave the conference, press
MSP-PHONEN. The other 2 parties can
continue the conversation.
R To put the outside call on hold, press
MHOLDN. To resume the conference,
press MCONFN.
Answering a transferred call
Handset
Press M
N to answer the page.
*1
Base unit
*1 KX-TG4741 series: page 3
Press MSP-PHONEN to answer the page.
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Useful Information
3
Insert the hooks on the wall mounting
adaptor into holes
unit.
and
on the base
Wall mounting
Note:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
2
1
Base unit
1
Thread the AC adaptor cord and
telephone line cord through the hole in
the wall mounting adaptor in the direction
of the arrow.
2
1
4
Adjust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place.
2
Tuck the telephone line cord inside the
wall mounting adaptor (A). Connect the
AC adaptor cord and telephone line cord
(B).
B
A
Hook
AC adaptor cord
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Useful Information
5
Mount the unit on a wall then slide down
to secure in place.
To remove the wall mounting adaptor
While pushing down the release levers (A),
remove the adaptor (B).
AC adaptor cord
A
A
1
83 mm
(3 1
B
/
4 inches)
or
102 mm
(4 inches)
Charger
2
Drive the screws (not supplied) into the wall.
25.4 mm
(1 inch)
Wall phone plate
83 mm
(3 1/4 inches)
102 mm
(4 inches)
1
2
Screws
Hooks
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Useful Information
Error messages
Display message
Cause/solution
Access # to VM service is
not stored
R You have not stored the Voice Mail access number.
Store the number (page 40).
Base no power
or
No link. Re-connect base
AC adaptor.
R The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 30).
Busy
R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
Check tel line
connected yet or not connected properly. Check the
connections (page 10).
Error!!
Invalid
R Recording was too short. Try again.
R There is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 30).
Requires subscription to
Caller ID.
you receive caller information after subscribing to a
Call Display service, this message will not be
displayed.
Use rechargeable battery.
R A wrong type of battery such as Alkaline or
Ni-MH batteries noted on page 5, 7.
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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem
Cause/solution
The handset does not turn on
even after installing charged
batteries.
R Place the handset on the base unit or charger to turn on
the handset.
The unit does not work.
R Make sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 10).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 30).
I cannot hear a dial tone.
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
provider/telephone company.
The indicator on the handset
flashes slowly.
R New messages have been recorded. Listen to the new
messages (page 36).
R New Voice Mail messages have been recorded. Listen to
the new Voice Mail messages (page 41).
The receiver volume is
changed to level 4 (default),
even though I set it to level 5
(maximum level).
R The receiver volume returns to level 4 after you hang up.
Press MjN or MkN to adjust the volume every time or as
needed.
Programmable settings
Problem
Cause/solution
The display is in a language I
cannot read.
R Change the display language (page 15).
I cannot register a handset to a R The maximum number of handsets (6) is already
base unit.
registered to the base unit. Cancel unused handset
registrations from the base unit (page 30).
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Useful Information
Battery recharge
Problem
Cause/solution
R Battery charge is low. Fully charge the batteries (page 10).
The handset beeps and/or
flashes.
I fully charged the batteries, but
R Clean the battery ends (
with a dry cloth and charge again.
R It is time to replace the batteries (page 10).
,
) and the charge contacts
–
–
still flashes,
is displayed, or
– the operating time seems to
be shorter.
Making/answering calls, intercom
Problem
is displayed.
Cause/solution
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 30).
Noise is heard, sound cuts in
and out.
R You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring.
R The ringer volume is turned off. Adjust the ringer volume
(page 17).
R Night mode is turned on. Turn it off (page 28).
The base unit does not ring.
I cannot make a call.
R The ringer volume is turned off. Adjust the ringer volume
(page 17).
R The dialing mode may be set incorrectly. Change the
setting (page 15).
calls.
R Make sure that you have long distance service.
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Useful Information
Call Display/Talking Call Display
Problem
Cause/solution
Caller information is not
displayed.
R You must subscribe to Call Display service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Call Display box or cordless
telephone line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
R Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
R Move closer to the base unit.
Caller information is not
announced.
R The handset or base unit’s ringer volume is turned off.
Adjust it (page 17, 25).
R The Talking Call Display feature is turned off. Turn it on
(page 25).
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 38).
R If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
edited in the caller list.
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 33).
Time on the unit has shifted.
R Incorrect time information from incoming Call Display
changes the time. Set the time adjustment to
“Manual” (off) (page 25).
The 2nd caller’s information is
not displayed during an outside
call. (Visual Call Waiting
R In order to use Call Display, Call Waiting, or Visual Call
Waiting, you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Call
Display and Visual Call Waiting services.
feature does not function.)
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Useful Information
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R The answering system is turned off. Turn it on (page 35).
R The message memory is full. Erase unnecessary
messages (page 36).
R The recording time is set to “Greeting only”. Change
the setting (page 39).
R If you subscribe to a Voice Mail service, messages are
recorded by your service provider/telephone company,
setting or contact your service provider/telephone
company (page 39).
I cannot operate the answering R The remote access code is not set. Set the remote
system remotely.
access code (page 37).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 37).
R The answering system is turned off. Turn it on (page 38).
Liquid damage
Problem
Cause/solution
has entered the handset/base
unit.
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
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Useful Information
Industry Canada Notices and other information
near, or on top of, a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce, or eliminate,
interference.
NOTICE:
This equipment meets the applicable
Industry Canada Terminal Equipment
Technical Specifications. This is confirmed
by the registration number. The
abbreviation, “IC:”, before the registration
number signifies that registration was
performed based on a Declaration of
Conformity indicating that Industry Canada
technical specifications were met. It does
not imply that Industry Canada approved
the equipment.
RF Exposure Warning:
L This product complies with IC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with IC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches) or
more between product and all person’s
body (excluding extremities of hands,
wrist and feet).
Users should ensure, for their own protection,
that the electrical ground connections of the
power utility, telephone lines and internal
metallic water pipe system, if present, are
connected together. This precaution may be
particularly important in rural areas.
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
NOTICE:
The Ringer Equivalence Number (REN)
assigned to each terminal device provides an
indication of the maximum number of
terminals allowed to be connected to a
telephone interface. The termination on an
interface may consist of any combination of
devices subject only to the requirement that
the sum of the Ringer Equivalence Numbers
of all the devices does not exceed 5.
The Ringer Equivalence Number (REN) of
this unit:
L The handset may be carried and operated
with only the specific provided belt clip.
Other non-tested belt clips or similar
body-worn accessories may not comply
and must be avoided.
(found on the bottom of the unit).
NOTICE:
Operation is subject to the following two
conditions: (1) this device may not cause
interference, and (2) this device must accept
any interference, including interference that
may cause undesired operation of the
device.
Privacy of communications may not be
ensured when using this telephone.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
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Useful Information
Warranty
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT - LIMITED WARRANTY
EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under
normal use and for a period as stated below from the date of original purchase agrees to, at its option either
(a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent
value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by
Panasonic Canada Inc.
Telephone Accessory / Product
One (1) year
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a
Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and
purchased and used in Canada, which product was not sold “as is”, and which product was delivered to you
in new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT
OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF
PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or
failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, improper
batteries, power line surge, lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by
anyone other than a Authorized Servicer, or damage that is attributable to acts of God.
Rechargeable batteries are warranted for ninety (90) days from date of original purchase.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR
ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this
warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to
media or images, data or other memory or recorded content. This list of items is not exhaustive, but for
illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be
applicable. This warranty gives you specific legal rights and you may have other rights which vary depending
on your province or territory.
CONTACT INFORMATION
For product information and operation assistance, please contact:
Our Customer Care Centre: Telephone #: 1-800-561-5505
(905) 238-2360
Fax #:
Email link:
For defective product exchange within the warranty period, please contact the original dealer or our Customer
Care Centre.
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Index
Name: 28
Registration: 30
Hold: 17
Index
I
Intercom: 42
Key tone: 25
Line mode: 26
Making calls: 16
Mute: 18
#
4-way conference: 19
K
L
M
A
Additional handset: 30
Alarm: 28
Answering calls: 17
Answering system
Call screening: 35
Erasing messages: 36, 37, 38
Listening to messages: 36, 38
Number of rings: 38
Recording time: 39
Remote access code: 37
Toll saver: 38
C.WTG (Call Waiting Deluxe): 32
Call block: 29
Call share: 19
Call Waiting: 18
Caller list: 33
CID (Call Display): 33
Control type: 12
N
P
Night mode: 28
Pause: 16
Phonebook: 20
Power failure: 11
Privacy mode: 19, 26
Redialing: 16
Ringer ID: 31
Ringer tone: 25, 31
Rotary/pulse service: 18
SP-PHONE (Speakerphone): 16
Talking Call Display: 31
Time adjustment: 24
Transferring calls: 42
Volume
B
C
V
Receiver: 16
Ringer (Base unit): 17
Speaker: 16
W
Customer support: 26
D
E
Date and time: 15
Dialing mode: 15
Direct command code: 23
Display
Contrast: 25
Language: 15
Equalizer: 19
Error messages: 46
F
G
Groups: 20, 31
Handset
Deregistration: 30
Locator: 42
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Notes
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Notes
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For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
© Panasonic System Networks Co., Ltd. 2011
Printed in China
*TG4711C*
*TG4711C*
PNQX5094ZA TT1211MG0 (A)
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