Oreck Vacuum Cleaner U2555RH User Manual

®
S I M P L Y  
A M A Z I N G  
USERS GUIDE  
U2555RH  
U2565RH  
HIGH SPEED UPRIGHT VACUUM  
CLEANER WITH  
®
CLEANING SYSTEM  
•IMPORTANT•  
SAVE THIS BOOKLET!  
Includes:  
• Safety Warnings  
• Warranty  
• Operating Instructions  
• Trouble Diagnosis  
• Accessories  
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Warranty  
Troubleshooting Guide  
ORECK MANUFACTURING COMPANY: (Oreck 21180 Johnson Road;  
Long Beach, MS, USA 39560 gives you the following warranty for this  
product only if it was originally purchased for residential use, not resale,  
from Oreck or an Oreck Authorized Retail Dealer.)  
WARNING: Unplug cord from electrical  
outlet before servicing.  
SAVE SERVICE CALLS...CHECK THESE FIRST:  
• Is the disposable filter dust bag full?  
• Are pores of filter dust bag clogged with powder or fine dust?  
Oreck will repair or replace, free of charge, to the original purchaser, any  
part that is found to be defective in material or workmanship within  
two (2) years of date of purchase; ten (10) years on housing. This  
warranty applies to normal domestic use. Any commercial use of this  
product will void this warranty.  
• Is anything clogging the revolving brush, lower tube, intake opening,  
fan housing or connector assembly opening?  
• Is the belt in place and turning the brush?  
• Are the brush ends in the proper location?  
This warranty does not cover the replacement of expendable or  
consumable parts such as belts, brushes, bulbs, disposable bags and  
other parts subject to normal wear unless they are defective in material or  
workmanship.  
• Does the brush turn freely? Are hair, string or rug fibers wound around  
the brush?  
This warranty does not apply to any part subjected to accident, abuse,  
alteration, misuse, damage caused by act of God, the use of voltages  
other than indicated on the serial number displayed on this product or  
service of this product by other than Oreck or a participating Factory  
Authorized Service Center.  
PROBLEM  
POSSIBLE SOURCE  
AREAS TO CHECK  
Not plugged in  
properly.  
Be sure cleaner is  
firmly plugged into  
wall outlet.  
CLEANER  
WILL NOT RUN  
Oreck does not authorize any person or representative to assume or grant  
any other warranty obligation with the sale of this product.  
No electricity in wall  
outlet.  
Check electrical  
source–fuse or  
circuit breaker.  
Oreck’s warranty is valid only if you retain proof of purchase from Oreck  
or an Oreck Authorized Retail Dealer for this product. If you purchase this  
product from any other source, your purchase is “AS IS,” which means  
Oreck grants you no warranty, and that you, not Oreck, assume the entire  
risk of the quality and performance of this product, including the entire cost  
of any necessary servicing or repairs of any defects.  
CLEANER  
DOES NOT PICK UP  
Filter bag is full.  
Replace filter bag.  
See “To Replace  
Paper Filter Dust Bag.”  
Nozzle or intake  
pivot clogged.  
Clear obstruction.  
This warranty is in addition to your statutory and other legal rights.  
Belt is broken or  
stretched.  
Replace belt.  
Reconditioned units carry a 6 month warranty from date of purchase.  
Brush is worn.  
See “To Adjust or  
Replace Brush Roll.”  
Lower tube clogged.  
Clear obstruction.  
Change bag.  
Bag pores are  
clogged with fine  
dust.  
Impeller fan is  
broken.  
Return to Service  
Center for repair.  
Revolving brush is  
not even at both  
ends.  
Check brush roll end  
cards. Make sure  
words “OLD” or  
“NEW” match at  
each end.  
ALL OTHER SERVICING SHOULD BE DONE BY AN  
ORECK AUTHORIZED SERVICE CENTER.  
CALL CUSTOMER SERVICE HOT LINE  
0845 603 0153  
Whenever calling, please be sure to have your model and serial  
number from data plate.  
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TAB  
6
7
8
9
10  
15  
20  
25  
NFNJUSQU’À  
ENTENDRE UN BRUIT  
HASTA  
ESCUCHAR UN  
DE SUJECIÓN  
11  
16  
21  
26  
12  
17  
22  
27  
13  
18  
23  
14  
19  
OLD  
NEW  
24  
Tube  
Fan Housing  
Retainer  
Spring  
O-ring  
Intake Opening  
Intake Opening  
28  
Fan Housing  
Connector  
Deflector  
Opening  
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Operating Recommendations  
Parts List  
This new ORECK XL High-Speed Upright is one of the finest, fastest,  
and strongest units in its class. You’ll love the way it cleans, gets under  
things, and it’s SO lightweight and easy to use.  
To assist you in identifying components of your vacuum, the parts have  
been numbered as follows:  
The following are a few simple suggestions regarding its operation:  
1. When inserting a new disposable paper filter dust bag—FIRST  
PUFF OUT and OPEN THE BAG.  
1 Handle tube, upper  
10  
2 Tube, lower  
3 Power head  
4 Outer bag  
5 Paper filter dust bag  
6 Power cord  
7 Retaining spring  
8 Bag clip  
9 Zip fastener  
10 ON/OFF switch  
11 Cord hook  
2. When the disposable filter dust bag is full, REPLACE IT.  
11  
3. If at any time the machine does not pick up properly or makes an  
unusual noise, STOP OPERATION and service.  
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1
12  
4. Although your upright will pick up pins, paper clips, and other  
small objects, it is recommended that these be removed from the  
floor before you vacuum. Failure to do so may result in permanent  
damage to the motor suction fan and its housing.  
16  
5
5. WARNING: Do not use your vacuum cleaner on damp or wet  
surfaces. This will cause damage to the vacuum cleaner and is  
dangerous to the user. Damage caused by use on wet or damp  
surfaces is not covered under warranty.  
13  
2
4
6. REPLACE THE BELT EVERY 6 MONTHS.  
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7. Change the disposable filter dust bag at least once a month—  
even if it is not full! The collected dust in the dust bag can cause  
odor, attract moisture, and can affect the efficiency of the cleaner.  
12 Plastic loop/cable clamp  
13 Connector assembly  
14 Fan housing  
7
14  
8. DO NOT run the vacuum cleaner over the cord. The revolving  
brush could damage the cord.  
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15  
15 Cord assembly  
9. Use caution when vacuuming over area rug edges and fringe.  
16 Cord strain relief assembly  
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General Information  
The performance of your new cleaner greatly depends upon care and  
maintenance. The instructions in this manual will guide you in  
performing basic care and maintenance. To obtain the most satisfying  
years of service read the instructions and keep them handy for future  
reference.  
Assembly  
fig. 1 Before assembling appliance, remove two screws from connector  
assembly. Remove cardboard insert by pulling upward.  
fig. 2 With ON/OFF switch facing the front of the unit, slide upper  
handle section over matching section of the connector assembly.  
Hold tab of cord strain relief flush with TOP hole in connector  
assembly. Insert screw through hole in tab of cord strain relief  
and firmly tighten to connector assembly. Insert remaining screw  
in botom hole of connector assembly and tighten firmly.  
Disposable Paper Filter Dust Bags  
Disposable paper filter dust bags play a very important role in the  
efficiency of your ORECK vacuum cleaner. The purpose of the paper  
bag is to trap dirt, but at the same time it must be porous enough to  
allow air to pass through. If the paper bag becomes clogged, no air can  
pass through the cleaner and cleaning cannot take place, regardless of  
the cleaner’s power.  
NOTE: The power cord comes installed in the cord strain relief.  
Should the power cord come loose, simply pinch the power cord  
together and slide approximately 1 - 2 inches through hole in  
cord strain relief. Carefully slide power cord over clamp on the  
the cord strain relief and pull excess until the power cord is  
tightly rested under clamp.  
To keep your cleaner operating at maximum efficiency, change the dust  
bag frequently. DO NOT FILL ABOVE THE LINE INDICATED ON THE  
DUST BAG.  
Be sure the disposable paper filter dust bag is installed properly.  
fig. 3 Attach cord to cord clip by pressing cord above and below clip  
All paper dust bags are not the same. Your ORECK disposable  
dust bags have been designed to be used with the ORECK cleaner.  
Using bags other than genuine ORECK TYPE CC disposable bags  
will affect the cleaning ability of your cleaner and could cause  
damage to it.  
ensuring the cord is fully rested in clip.  
Operating Instructions  
The Belt  
Make sure disposable paper filter dust bag is in place. DO NOT operate  
the cleaner without a paper filter dust bag. Plug the power cord into an  
electrical outlet and press the ON(l) - OFF(O) switch on handle  
assembly when ready to operate.  
The belt on your vacuum cleaner controls the speed of the revolving  
brush and is very important for the effective operation of the cleaner. If  
the belt becomes stretched or cut, it will cause the revolving brush to  
stop completely or slow down. See instructions in the manual for  
replacing belt.  
Up-Position Lock  
fig. 4 Place foot on power head and lean handle back gently to release  
lock for vacuum use. Return handle to the full upright position to  
engage lock.  
An extra belt is stored in the baseplate of your cleaner. When  
buying replacement belts, use ONLY ORECK genuine belts. Belts  
other than ORECK belts will not operate the revolving brush  
correctly and may create undue stress which will cause damage to  
the motor and brush bearings. Using belts other than ORECK belts  
will void the warranty.  
NOTE: Do not operate the unit while in the upright and locked position.  
Do not let the unit run while in any one stationary position for any period  
of time. Keep the unit moving while in operation.  
Lubrication  
For Easy Power Cord Storage  
The vacuum cleaner motor bearings are factory lubricated and sealed.  
Further lubrication is not required.  
fig. 5 Wrap power cord around cord hook on handle and cord hook on  
connector.  
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fig. 19 Rotate both bearing assemblies at ends of brush roll to show  
General Cleaner Care  
"OLD" and replace in the holding channels in the housing.  
At least once a month, check for  
and remove excessive lint, string or  
hair from revolving brush.  
NOTE: The bearing assembly setting marked "OLD" has no ribs on the  
top of the assembly. The one marked "NEW" has several ribs. When  
rotating bearings, make sure both bearing assembly settings are the  
same and face up when replacing the brush roll.  
Wipe the outside of the cleaner with  
a damp cloth. Also clean the  
connector deflector assembly area,  
base of cleaner and fan housing  
area. If there is dust in the outer  
bag, vacuum it or shake it out.  
fig. 16 Reassemble the belt and the baseplate and check bristle height  
above baseplate at each end of brush.  
If a previous adjustment has already been made and bristle height does  
not extend above baseplate, a new brush assembly should be ordered.  
A little preventative maintenance will  
keep your cleaner looking new and  
will ensure continued cleaning effec-  
tiveness.  
IMPORTANT: Unless the brush is worn as indicated above, both  
bearings must be in the “NEW” position. When rotating, both  
bearings must be in the “OLD” position. Unmatched settings will  
cause damage to your machine.  
CAUTION—Wood Floors, Soft (Vinyl, Asphalt Tile, etc.) Floor  
Surfaces and Polished Floor Finishes  
®
Using an Oreck Fresh Air Tab  
Use floor and floor finish manufacturer’s recommended methods of  
cleaning. The metal strip on the base of the cleaner could be damaged  
if used on concrete or abrasive surfaces, and, therefore, could cause  
damage to wood floors, soft (vinyl, asphalt tile, etc.) floor surfaces and  
polished floor finishes. The roller brush may also scuff very soft finishes.  
Do not operate the unit while in the upright and locked position. Do not  
let the unit run while in any one stationary position for any period of  
time. Keep the unit moving while in operation.  
fig. 20 Your ORECK XL vacuum cleaner has a special ORECK FRESH  
AIR® tab pocket. This pocket is located inside the outer bag in  
the area where the disposable paper bag attaches to the intake  
tube. Insert tablet in pocket if desired.  
Stuffing or Blockage  
IMPORTANT: On plush and new carpets, stuffing may occur inside the  
the intake tube and the lower tube assembly. This is due to excessive fuzz  
and loose cuttings in the carpet. Stuffing could occur for the first few  
cleanings until all the loose material is removed. Due to the high efficiency  
of the cleaner, many older carpets will cause stuffing when the cleaner is  
first used on them. If your vacuum cleaner does not pick up properly, or  
makes unusual noise and the outer bag does not fluff up or balloon open,  
follow these steps:  
To Replace Filter Dust Bag  
WARNING: Unplug cord from electrical  
outlet before servicing.  
BAG REMOVAL:  
fig. 6 Unzip outer bag completely.  
WARNING: Unplug cord from electrical  
outlet before servicing.  
fig. 7 Pull bag cardboard collar to release bag dock door from  
connector. Bag dock door will hinge downward.  
fig. 21 Check for blockage at the mouth of the intake opening. If there  
is blockage, remove it with long-nose pliers, a screwdriver or  
coat hanger. If you can not reach the blockage, remove  
baseplate (fig. 22).  
fig. 8 Gently pull bag cardboard collar upward out of the bag dock.  
BAG INSTALLATION:  
fig. 9 Slide the cardboard collar completely onto bag dock door.  
fig. 23 If the blockage is not at the base, remove lower tube. Unhook  
fig. 10 Firmly push bag dock door with both thumbs on indication point  
retainer spring, releasing bottom of bag.  
until it snaps.  
fig. 24 Twist lower collar counterclockwise to slide up. Pull tube out of  
How to Replace a Worn Belt  
base.  
fig. 25 Check for blockage. If blockage is in the tube, remove with a  
WARNING: Unplug cord from electrical  
outlet before servicing.  
coat hanger.  
fig. 26 If tube is not blocked, look into fan housing. Remove debris  
fig. 11 Remove the replacement belt from the storage channel.  
with long-nose pliers, a screwdriver or coat hanger.  
fig. 12 Remove the door by removing the hold down screw located on  
fig. 24 To reassemble, check O-ring on tube, and replace if damaged.  
Vacuum will not operate properly without the tube O-ring. Slide  
O-ring to approximately 2" from base of tube. Replace tube by  
first lining up slot at base of tube with inner tab inside fan  
housing. Then reinsert tube and push down until the tube is  
seated. Make sure O-ring is in place against fan housing  
opening. Replace and tighten collar until collar locking tabs are  
locked in place.  
side of power head.  
fig. 13 Slide the door forward by prying open with a screwdriver or coin.  
fig. 14 Remove the belt from the motor drive shaft and brush roll  
pulley.  
fig. 15 Loop the new belt over the motor drive shaft. Place the opposite  
end of the belt on the brush roll pulley. Rotate the brush roll  
three (3) complete revolutions to ensure that no part of the belt  
is overhanging the end of the motor drive shaft.  
fig. 27 Make sure collar is not cross threaded on housing. Reattach  
bag spring (fig. 23).  
fig. 13 Replace the door by sliding it into the groove at the bottom of  
fig. 28 Many times blockage occurs due to a full dust bag causing dirt to  
back down the air flow system. When that happens, the  
the housing.  
fig. 12 Replace the hold down screw and tighten.  
blockage will be at the top of the system, starting in the area  
where the dust bag connects to the connector assembly.  
To Adjust or Replace Brush  
NOTE: If the above actions do not correct the problem, contact an  
Oreck authorized service center or call the customer service center  
at 0845 603 0153.  
WARNING: Unplug cord from electrical  
outlet before servicing.  
fig. 16 To determine if the brush is worn, place a firm straight edge  
across the nozzle opening. If brush bristles do not extend  
beyond baseplate, brush should be adjusted.  
fig. 17 Remove the baseplate by removing 5 screws.  
fig. 18 Remove the belt and brush roll from the housing.  
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©2006 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations, and registered trademarks are owned and used under the authority of Oreck Holdings, LLC. Printed in America.  
75743-02 REV A  
10/06 ECN# R-8360  
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