®
S I M P L Y
A M A Z I N G
USER’S GUIDE
U2555RH
U2565RH
HIGH SPEED UPRIGHT VACUUM
CLEANER WITH
®
CLEANING SYSTEM
•IMPORTANT•
SAVE THIS BOOKLET!
Includes:
• Safety Warnings
• Warranty
• Operating Instructions
• Trouble Diagnosis
• Accessories
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Warranty
Troubleshooting Guide
ORECK MANUFACTURING COMPANY: (Oreck 21180 Johnson Road;
Long Beach, MS, USA 39560 gives you the following warranty for this
product only if it was originally purchased for residential use, not resale,
from Oreck or an Oreck Authorized Retail Dealer.)
WARNING: Unplug cord from electrical
outlet before servicing.
SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
Oreck will repair or replace, free of charge, to the original purchaser, any
part that is found to be defective in material or workmanship within
two (2) years of date of purchase; ten (10) years on housing. This
warranty applies to normal domestic use. Any commercial use of this
product will void this warranty.
• Is anything clogging the revolving brush, lower tube, intake opening,
fan housing or connector assembly opening?
• Is the belt in place and turning the brush?
• Are the brush ends in the proper location?
This warranty does not cover the replacement of expendable or
consumable parts such as belts, brushes, bulbs, disposable bags and
other parts subject to normal wear unless they are defective in material or
workmanship.
• Does the brush turn freely? Are hair, string or rug fibers wound around
the brush?
This warranty does not apply to any part subjected to accident, abuse,
alteration, misuse, damage caused by act of God, the use of voltages
other than indicated on the serial number displayed on this product or
service of this product by other than Oreck or a participating Factory
Authorized Service Center.
PROBLEM
POSSIBLE SOURCE
AREAS TO CHECK
Not plugged in
properly.
Be sure cleaner is
firmly plugged into
wall outlet.
CLEANER
WILL NOT RUN
Oreck does not authorize any person or representative to assume or grant
any other warranty obligation with the sale of this product.
No electricity in wall
outlet.
Check electrical
source–fuse or
circuit breaker.
Oreck’s warranty is valid only if you retain proof of purchase from Oreck
or an Oreck Authorized Retail Dealer for this product. If you purchase this
product from any other source, your purchase is “AS IS,” which means
Oreck grants you no warranty, and that you, not Oreck, assume the entire
risk of the quality and performance of this product, including the entire cost
of any necessary servicing or repairs of any defects.
CLEANER
DOES NOT PICK UP
Filter bag is full.
Replace filter bag.
See “To Replace
Paper Filter Dust Bag.”
Nozzle or intake
pivot clogged.
Clear obstruction.
This warranty is in addition to your statutory and other legal rights.
Belt is broken or
stretched.
Replace belt.
Reconditioned units carry a 6 month warranty from date of purchase.
Brush is worn.
See “To Adjust or
Replace Brush Roll.”
Lower tube clogged.
Clear obstruction.
Change bag.
Bag pores are
clogged with fine
dust.
Impeller fan is
broken.
Return to Service
Center for repair.
Revolving brush is
not even at both
ends.
Check brush roll end
cards. Make sure
words “OLD” or
“NEW” match at
each end.
ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.
CALL CUSTOMER SERVICE HOT LINE
0845 603 0153
Whenever calling, please be sure to have your model and serial
number from data plate.
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1
2
3
4
5
TAB
6
7
8
9
10
15
20
25
NFNJUSQU’À
ENTENDRE UN BRUIT
HASTA
ESCUCHAR UN
DE SUJECIÓN
11
16
21
26
12
17
22
27
13
18
23
14
19
OLD
NEW
24
Tube
Fan Housing
Retainer
Spring
O-ring
Intake Opening
Intake Opening
28
Fan Housing
Connector
Deflector
Opening
4
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Operating Recommendations
Parts List
This new ORECK XL High-Speed Upright is one of the finest, fastest,
and strongest units in its class. You’ll love the way it cleans, gets under
things, and it’s SO lightweight and easy to use.
To assist you in identifying components of your vacuum, the parts have
been numbered as follows:
The following are a few simple suggestions regarding its operation:
1. When inserting a new disposable paper filter dust bag—FIRST
PUFF OUT and OPEN THE BAG.
1 Handle tube, upper
10
2 Tube, lower
3 Power head
4 Outer bag
5 Paper filter dust bag
6 Power cord
7 Retaining spring
8 Bag clip
9 Zip fastener
10 ON/OFF switch
11 Cord hook
2. When the disposable filter dust bag is full, REPLACE IT.
11
3. If at any time the machine does not pick up properly or makes an
unusual noise, STOP OPERATION and service.
9
1
12
4. Although your upright will pick up pins, paper clips, and other
small objects, it is recommended that these be removed from the
floor before you vacuum. Failure to do so may result in permanent
damage to the motor suction fan and its housing.
16
5
5. WARNING: Do not use your vacuum cleaner on damp or wet
surfaces. This will cause damage to the vacuum cleaner and is
dangerous to the user. Damage caused by use on wet or damp
surfaces is not covered under warranty.
13
2
4
6. REPLACE THE BELT EVERY 6 MONTHS.
6
7. Change the disposable filter dust bag at least once a month—
even if it is not full! The collected dust in the dust bag can cause
odor, attract moisture, and can affect the efficiency of the cleaner.
12 Plastic loop/cable clamp
13 Connector assembly
14 Fan housing
7
14
8. DO NOT run the vacuum cleaner over the cord. The revolving
brush could damage the cord.
8
15
15 Cord assembly
9. Use caution when vacuuming over area rug edges and fringe.
16 Cord strain relief assembly
3
General Information
The performance of your new cleaner greatly depends upon care and
maintenance. The instructions in this manual will guide you in
performing basic care and maintenance. To obtain the most satisfying
years of service read the instructions and keep them handy for future
reference.
Assembly
fig. 1 Before assembling appliance, remove two screws from connector
assembly. Remove cardboard insert by pulling upward.
fig. 2 With ON/OFF switch facing the front of the unit, slide upper
handle section over matching section of the connector assembly.
Hold tab of cord strain relief flush with TOP hole in connector
assembly. Insert screw through hole in tab of cord strain relief
and firmly tighten to connector assembly. Insert remaining screw
in botom hole of connector assembly and tighten firmly.
Disposable Paper Filter Dust Bags
Disposable paper filter dust bags play a very important role in the
efficiency of your ORECK vacuum cleaner. The purpose of the paper
bag is to trap dirt, but at the same time it must be porous enough to
allow air to pass through. If the paper bag becomes clogged, no air can
pass through the cleaner and cleaning cannot take place, regardless of
the cleaner’s power.
NOTE: The power cord comes installed in the cord strain relief.
Should the power cord come loose, simply pinch the power cord
together and slide approximately 1 - 2 inches through hole in
cord strain relief. Carefully slide power cord over clamp on the
the cord strain relief and pull excess until the power cord is
tightly rested under clamp.
To keep your cleaner operating at maximum efficiency, change the dust
bag frequently. DO NOT FILL ABOVE THE LINE INDICATED ON THE
DUST BAG.
Be sure the disposable paper filter dust bag is installed properly.
fig. 3 Attach cord to cord clip by pressing cord above and below clip
All paper dust bags are not the same. Your ORECK disposable
dust bags have been designed to be used with the ORECK cleaner.
Using bags other than genuine ORECK TYPE CC disposable bags
will affect the cleaning ability of your cleaner and could cause
damage to it.
ensuring the cord is fully rested in clip.
Operating Instructions
The Belt
Make sure disposable paper filter dust bag is in place. DO NOT operate
the cleaner without a paper filter dust bag. Plug the power cord into an
electrical outlet and press the ON(l) - OFF(O) switch on handle
assembly when ready to operate.
The belt on your vacuum cleaner controls the speed of the revolving
brush and is very important for the effective operation of the cleaner. If
the belt becomes stretched or cut, it will cause the revolving brush to
stop completely or slow down. See instructions in the manual for
replacing belt.
Up-Position Lock
fig. 4 Place foot on power head and lean handle back gently to release
lock for vacuum use. Return handle to the full upright position to
engage lock.
An extra belt is stored in the baseplate of your cleaner. When
buying replacement belts, use ONLY ORECK genuine belts. Belts
other than ORECK belts will not operate the revolving brush
correctly and may create undue stress which will cause damage to
the motor and brush bearings. Using belts other than ORECK belts
will void the warranty.
NOTE: Do not operate the unit while in the upright and locked position.
Do not let the unit run while in any one stationary position for any period
of time. Keep the unit moving while in operation.
Lubrication
For Easy Power Cord Storage
The vacuum cleaner motor bearings are factory lubricated and sealed.
Further lubrication is not required.
fig. 5 Wrap power cord around cord hook on handle and cord hook on
connector.
5
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fig. 19 Rotate both bearing assemblies at ends of brush roll to show
General Cleaner Care
"OLD" and replace in the holding channels in the housing.
At least once a month, check for
and remove excessive lint, string or
hair from revolving brush.
NOTE: The bearing assembly setting marked "OLD" has no ribs on the
top of the assembly. The one marked "NEW" has several ribs. When
rotating bearings, make sure both bearing assembly settings are the
same and face up when replacing the brush roll.
Wipe the outside of the cleaner with
a damp cloth. Also clean the
connector deflector assembly area,
base of cleaner and fan housing
area. If there is dust in the outer
bag, vacuum it or shake it out.
fig. 16 Reassemble the belt and the baseplate and check bristle height
above baseplate at each end of brush.
If a previous adjustment has already been made and bristle height does
not extend above baseplate, a new brush assembly should be ordered.
A little preventative maintenance will
keep your cleaner looking new and
will ensure continued cleaning effec-
tiveness.
IMPORTANT: Unless the brush is worn as indicated above, both
bearings must be in the “NEW” position. When rotating, both
bearings must be in the “OLD” position. Unmatched settings will
cause damage to your machine.
CAUTION—Wood Floors, Soft (Vinyl, Asphalt Tile, etc.) Floor
Surfaces and Polished Floor Finishes
®
Using an Oreck Fresh Air Tab
Use floor and floor finish manufacturer’s recommended methods of
cleaning. The metal strip on the base of the cleaner could be damaged
if used on concrete or abrasive surfaces, and, therefore, could cause
damage to wood floors, soft (vinyl, asphalt tile, etc.) floor surfaces and
polished floor finishes. The roller brush may also scuff very soft finishes.
Do not operate the unit while in the upright and locked position. Do not
let the unit run while in any one stationary position for any period of
time. Keep the unit moving while in operation.
fig. 20 Your ORECK XL vacuum cleaner has a special ORECK FRESH
AIR® tab pocket. This pocket is located inside the outer bag in
the area where the disposable paper bag attaches to the intake
tube. Insert tablet in pocket if desired.
Stuffing or Blockage
IMPORTANT: On plush and new carpets, stuffing may occur inside the
the intake tube and the lower tube assembly. This is due to excessive fuzz
and loose cuttings in the carpet. Stuffing could occur for the first few
cleanings until all the loose material is removed. Due to the high efficiency
of the cleaner, many older carpets will cause stuffing when the cleaner is
first used on them. If your vacuum cleaner does not pick up properly, or
makes unusual noise and the outer bag does not fluff up or balloon open,
follow these steps:
To Replace Filter Dust Bag
WARNING: Unplug cord from electrical
outlet before servicing.
BAG REMOVAL:
fig. 6 Unzip outer bag completely.
WARNING: Unplug cord from electrical
outlet before servicing.
fig. 7 Pull bag cardboard collar to release bag dock door from
connector. Bag dock door will hinge downward.
fig. 21 Check for blockage at the mouth of the intake opening. If there
is blockage, remove it with long-nose pliers, a screwdriver or
coat hanger. If you can not reach the blockage, remove
baseplate (fig. 22).
fig. 8 Gently pull bag cardboard collar upward out of the bag dock.
BAG INSTALLATION:
fig. 9 Slide the cardboard collar completely onto bag dock door.
fig. 23 If the blockage is not at the base, remove lower tube. Unhook
fig. 10 Firmly push bag dock door with both thumbs on indication point
retainer spring, releasing bottom of bag.
until it snaps.
fig. 24 Twist lower collar counterclockwise to slide up. Pull tube out of
How to Replace a Worn Belt
base.
fig. 25 Check for blockage. If blockage is in the tube, remove with a
WARNING: Unplug cord from electrical
outlet before servicing.
coat hanger.
fig. 26 If tube is not blocked, look into fan housing. Remove debris
fig. 11 Remove the replacement belt from the storage channel.
with long-nose pliers, a screwdriver or coat hanger.
fig. 12 Remove the door by removing the hold down screw located on
fig. 24 To reassemble, check O-ring on tube, and replace if damaged.
Vacuum will not operate properly without the tube O-ring. Slide
O-ring to approximately 2" from base of tube. Replace tube by
first lining up slot at base of tube with inner tab inside fan
housing. Then reinsert tube and push down until the tube is
seated. Make sure O-ring is in place against fan housing
opening. Replace and tighten collar until collar locking tabs are
locked in place.
side of power head.
fig. 13 Slide the door forward by prying open with a screwdriver or coin.
fig. 14 Remove the belt from the motor drive shaft and brush roll
pulley.
fig. 15 Loop the new belt over the motor drive shaft. Place the opposite
end of the belt on the brush roll pulley. Rotate the brush roll
three (3) complete revolutions to ensure that no part of the belt
is overhanging the end of the motor drive shaft.
fig. 27 Make sure collar is not cross threaded on housing. Reattach
bag spring (fig. 23).
fig. 13 Replace the door by sliding it into the groove at the bottom of
fig. 28 Many times blockage occurs due to a full dust bag causing dirt to
back down the air flow system. When that happens, the
the housing.
fig. 12 Replace the hold down screw and tighten.
blockage will be at the top of the system, starting in the area
where the dust bag connects to the connector assembly.
To Adjust or Replace Brush
NOTE: If the above actions do not correct the problem, contact an
Oreck authorized service center or call the customer service center
at 0845 603 0153.
WARNING: Unplug cord from electrical
outlet before servicing.
fig. 16 To determine if the brush is worn, place a firm straight edge
across the nozzle opening. If brush bristles do not extend
beyond baseplate, brush should be adjusted.
fig. 17 Remove the baseplate by removing 5 screws.
fig. 18 Remove the belt and brush roll from the housing.
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©2006 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations, and registered trademarks are owned and used under the authority of Oreck Holdings, LLC. Printed in America.
75743-02 REV A
10/06 ECN# R-8360
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