Oki Printer RT322POS User Manual

OKIPOS 408II  
User’s Guide  
59102601  
my.okidata.com  
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TABLE OF CONTENTS  
1. Unpacking and Installation.....................................................................................................................1  
1-1. Unpacking....................................................................................................................................1  
1-2. Choosing a place for the printer...................................................................................................2  
2. Parts Identification and Nomenclature..................................................................................................3  
3. Setup..........................................................................................................................................................4  
3-1. Connecting the Cable to the PC...................................................................................................4  
3-2. Connecting the Cable to the Printer.............................................................................................5  
3-3. Installing the Printer Software .....................................................................................................8  
3-4. Connecting the Optional AC Adapter..........................................................................................9  
3-5. Turning Power On......................................................................................................................10  
3-6. Connecting to a Peripheral Unit.................................................................................................11  
3-7. Loading the Paper Roll ..............................................................................................................12  
4. Consumable Parts and AC Adapter.....................................................................................................17  
4-1. Thermal Paper Roll....................................................................................................................17  
4-2. Thermal Label Paper Roll (Tack Label Paper)..........................................................................19  
4-3. AC adapter (option) ...................................................................................................................21  
5. Control Panel and Other Functions.....................................................................................................22  
5-1. Control Panel .............................................................................................................................22  
5-2. Errors..........................................................................................................................................22  
5-3. Self-Printing...............................................................................................................................24  
6. Adjusting the Sensor..............................................................................................................................25  
6-1. Adjusting the Near End Sensor Position....................................................................................25  
6-2. PE and BM ( Paper End and Black Mark ) Sensor Adjustment ................................................27  
6-3. NE (Near End) Sensor Adjustment............................................................................................28  
7. Preventing and Clearing Paper Jams ..................................................................................................29  
7-1. Preventing Paper Jams ...............................................................................................................29  
7-2. Removing Paper Jam .................................................................................................................29  
8. Periodical Cleaning................................................................................................................................30  
8-1. Cleaning the Thermal Head .......................................................................................................30  
8-2. Cleaning the Rubber Roller .......................................................................................................30  
8-3. Cleaning the Sensors and the Surrounding Areas......................................................................30  
8-4. Cleaning the Paper Holder and the Surrounding Area...............................................................30  
9. Specifications ..........................................................................................................................................31  
9-1. General Specifications..................................................................................................................31  
9-2. Auto Cutter Specifications .........................................................................................................32  
9-3. Interface .....................................................................................................................................32  
9-4. AC Adapter (Option) .................................................................................................................32  
9-5. Environmental Requirements.....................................................................................................33  
9-6. Reliability Specifications ...........................................................................................................34  
9-7. Black mark specifications ..........................................................................................................35  
10. Dip Switch Setting................................................................................................................................36  
10-1.Parallel Interface Model..............................................................................................................37  
10-2.RS-232C Interface Model ...........................................................................................................39  
10-3. USB Interface Model .................................................................................................................42  
10-4. EthernetInterface Model ............................................................................................................44  
11. Parallel Interface..................................................................................................................................47  
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12. RS-232C Serial Interface.....................................................................................................................48  
12-1. Interface Specifications..............................................................................................................48  
12-2. RS-232C Connector...................................................................................................................49  
12-3. Cable Connections .....................................................................................................................51  
12-4. Electrical Characteristics ...........................................................................................................51  
13. USB and Ethernet Interface................................................................................................................52  
13-1. USB Interface Specifications .....................................................................................................52  
13-2. Ethernet Interface Specifications................................................................................................52  
14. Peripheral Unit Drive Circuit.............................................................................................................53  
15. Memory Switch Settings......................................................................................................................55  
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1. Unpacking and Installation  
1-1. Unpacking  
After unpacking the unit, check that all the necessary accessories are included in the package.  
Printer  
CD-ROM  
Paper roll  
Setup sheets  
Note  
Note:The ferrite core and fastener provided with your  
printer depend on your printer configuration.  
Fig. 1-1 Unpacking  
If anything is missing, contact the dealer where you bought the printer and ask them to supply  
the missing part. Note that it is a good idea to keep the original box and all the packing materials  
just in case you need to pack the printer up again and send it somewhere at a later date.  
– 1 –  
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1-2. Choosing a place for the printer  
Before actually unpacking the printer, you should take a few minutes to think about where  
you plan to use it. Remember the following points when doing this.  
P Choose a firm, level surface where the printer will not be exposed to vibration.  
P The power outlet you plan to connect to for power should be nearby and unobstructed.  
P Make sure that the printer is close enough to your host computer for you to connect  
the two.  
P Make sure that the printer is not exposed to direct sunlight.  
P Make sure that the printer is well away from heaters and other sources of extreme heat.  
P Make sure that the surrounding area is clean, dry, and free of dust.  
P Make sure that the printer is connected to a reliable power outlet. It should not be on  
the same electric circuit as copiers, refrigerators, or other appliances that cause power  
spikes.  
P Make sure that the room where you are using the printer is not too humid.  
WARNING  
P Shut down your equipment immediately if it produces smoke, a strange odor, or unu-  
sual noise. Immediately unplug the equipment and contact your dealer for advice.  
P Never attempt to repair this product yourself. Improper repair work can be dangerous.  
P Never disassemble or modify this product. Tampering with this product may result in  
injury, fire, or electric shock.  
– 2 –  
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2. Parts Identification and Nomenclature  
Printer cover  
Open this cover to load  
or replace paper.  
Power switch  
Used to turn on/  
off power to the  
printer.  
Control panel  
Features LED indicators to  
indicate printer status and  
Cover open lever  
switches to operate the printer.  
Push this lever in the direction of the  
arrow to open the printer cover.  
Interface connector  
Peripheral drive connector  
Connects to peripheral units  
such as cash drawers, etc.  
Do not connect this to a  
telephone.  
Power connector  
For connection to a  
host computer.  
For connection of the  
AC adapter.  
Never unplug the  
AC adapter while the  
printer is on.  
– 3 –  
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3. Setup  
3-1. Connecting the Cable to the PC  
3-1-1. Parallel Interface Cable  
Connect the parallel interface cable to a parallel port  
of your PC.  
3-1-2. RS-232C Interface Cable  
Connect the RS-232C interface cable to a RS-232C  
port of your PC.  
3-1-3. USB Interface Cable  
Connect the USB interface cable to a USB port of  
your PC.  
3-1-4. Ethernet Interface cable  
Connect the ethernet interface cable to a ethernet port  
of your PC.  
– 4 –  
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3-2. Connecting the Cable to the Printer  
Note that the interface cable is not provided. Please use a cable that meets specifications.  
CAUTION  
Before connecting/disconnecting the interface cable, make sure that power to the printer and  
all the devices connected to the printer is turned off. Also make sure the power cable plug is  
disconnected from the AC outlet.  
3-2-1. Parallel Interface Cable  
(1) Make sure the printer is turn off.  
(2) Affix the ferrite core onto the cable as shown in  
the illustration.  
(3) Pass the fastener through the ferrite core.  
(4) Loop the fastener around the cable and lock it.  
Use scissors to cut off any excess.  
Ferrite core  
5 cm  
(maximum)  
Fastener  
Interface cable  
(5) Connect the interface cable to the connector on  
the rear panel of the printer.  
(6) Fasten the connector clasps.  
Parallel interface  
cable  
– 5 –  
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3-2-2. RS-232C Interface Cable  
(1) Make sure the printer is turn off.  
CAUTION  
Before connecting/disconnecting the interface cable, make sure that power to the printer and  
all the devices connected to the printer is turned off. Also make sure the power cable plug is  
disconnected from the AC outlet.  
(2) Connect the interface cable to the connector on the rear panel of the printer.  
(3) Tighten the connector screws.  
RS-232C  
interface  
cable  
3-2-3. USB Interface Cable  
4 cm (maximum)  
Affix the ferrite core onto the USB cable as shown in  
the illustration below and make sure to pass the cable  
through the cable support as shown in the illustration.  
– 6 –  
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3-2-4. Connecting Ethernet Cable  
If a ferrite core is included, install the ferrite core onto the Ethernet cable according to the fol-  
lowing procedure to prevent electrical noise.  
If a ferrite core is not included, perform steps (1) and (5) only.  
When using an Ethernet cable that is 10 m or less, shielded cable is recommended.  
(1) Make sure the printer is turned off.  
(2) Install the ferrite core onto the ethernet cable as shown  
in the illustration below.  
(3) Pass the fastener through the ferrite core.  
(4) Loop the fastener around the cable and lock it. Use scis-  
sors to cut off any excess.  
10 cm  
(maximum)  
Ethernet cable  
Ferrite core  
Fastener  
(5) Connect the interface cable to the connector on the rear  
panel of the printer.  
Ethernet interface board  
Ethernet interface board  
IFBD-HE05  
IFBD-HE07  
– 7 –  
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3-3. Installing the Printer Software  
Here is the procedure for installing the printer driver and utility software, which are stored on  
the supplied CD-ROM.  
The procedure applies to the Windows operating systems shown below.  
• Windows XP (SP2 or later)  
• Windows Vista  
• Windows 7  
(1) Turn ON the power to your PC to start Windows.  
(2) InsertthesuppliedCD-ROM(DriversandUtilities)  
into the CD-ROM drive.  
(3) Follow the instructions that appear on the screen.  
(4) The dialog shown in the illustration indicates that  
the procedure has been completed.  
Click “Finish”.  
The dialog that appears on the screen varies with your system. This completes the installation  
of the printer software. A message will appear, prompting you to restart. Restart Windows.  
– 8 –  
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3-4. Connecting the Optional AC Adapter  
Note:Before connecting/disconnecting theAC adapter, make sure that power to the printer  
and all the devices connected to the printer is turned off. Also make sure the power  
cable plug is disconnected from theAC outlet.  
(1) Connect the AC adapter to the power cable.  
Note:Use only the standardAC adapter and power cable.  
(2) Connect AC adapter to the connector on the printer.  
(3) Insert the power cable plug into an AC outlet.  
CAUTION  
When disconnecting the cable, take hold of the cable  
connector to pull it out. Releasing the lock makes it easy  
to disconnect the connector.  
Pulling the cable excessively could cause damage to the  
connector.  
– 9 –  
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3-5. Turning Power On  
Make sure that the Power cord has been connected as described in 3-4.  
Turn ON the power switch located on the front of the printer.  
The POWER lamp on the control panel will light up.  
Power switch  
CAUTION  
We recommend that you unplug the printer from the power outlet whenever you do not plan to  
use it for long periods. Because of this, you should locate the printer so that the power outlet it  
is plugged into is nearby and easy to access.  
When an Switch blind is affixed to the printer above the power switch, the ON/OFF marks of  
the power switch may be hidden. If this occurs, remove the power cord from the outlet to turn  
the printer OFF.  
– 10 –  
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3-6. Connecting to a Peripheral Unit  
You can connect a peripheral unit to the printer using a modular plug. See “Modular plug” on  
page 53 for details about the type of modular plug that is required. Note that this printer does  
not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.  
CAUTION  
Make sure that the printer is turned off and unplugged from the AC outlet and that the computer  
is turned off before making connections.  
(1) Connect the peripheral drive cable to the connector on the rear panel of the printer.  
CAUTION  
Do not connect a telephone line into the peripheral drive connector. Failure to observe this  
may result in damage to the printer.  
Also, for safety purposes, do not connect wiring to the external drive connector if there is a  
chance it may carry peripheral voltage.  
– 11 –  
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3-7. Loading the Paper Roll  
Be sure to use paper roll that matches the printer’s specification.  
Push the cover open lever and open the printer  
cover.  
For the RX model:  
Turn the key under the cover open lever so that the  
lock is "OPEN." Then, push down on the cover  
open lever and open the printer cover.  
The key cannot be removed when the lock is  
"OPEN." Before you remove the key, turn it so  
that the lock is in the "CLOSE" position.  
Set the paper roll in the direction as shown, and  
Cover open lever  
pull on the leading edge of the paper towards you.  
CLOSE  
OPEN  
Paper roll  
Note:Make sure not to pass the paper under the  
tension bar. In the following condition,  
remove the tension bar unit in accordance  
with the procedure described in paragraphs  
3-7-1:  
• Paper thickness between 100 μm and  
150 μm  
Tension bar  
Note:When using a paper roll with an 79.5 mm  
width, attach the paper roll holder in ac-  
cordance with the procedure described in  
paragraph 3-7-2.  
Push both sides as shown in order to close the  
printer cover.  
Note:When closing the printer cover, make sure  
both sides close firmly, not just one side.  
– 12 –  
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3-7-1. Removing the Tension Bar  
When using thermal paper roll, the tension bar unit may or may not be necessary, depending  
on the paper thickness. If the tension bar unit is unnecessary, remove it in accordance with the  
procedure indicated below. The tension bar unit is unnecessary when using thermal label paper  
roll (tack label paper).  
Paper thickness  
Necessary  
between 100 μm and 150 μm  
Paper thickness  
Unnecessary  
between 65 μm and 100 μm  
Horizontal  
Needed Optional  
Vertical Kit  
Needed Optional  
Wall-mount Kit  
Use a flat head screwdriver as shown to remove the clips  
at both ends of the tension bar. Then, remove the tension  
bar unit.  
– 13 –  
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3-7-2. Removing the Paper Roll Holder  
When using a paper roll with an 79.5 mm width, install the paper roll holder into the groover  
as shown. And change the setting at memory switch #4. For instructions on setting the memory  
switch, refer to the separate Programmer's Technical Reference manual.  
Note:After using a paper roll with a width of 79.5 mm, do not change to a paper roll with  
a width of 115.5 mm. This is because the printer head has deteriorated as a result of  
a portion of the head having been in direct contact with the rubber roller.  
Paper roll holder  
– 14 –  
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Caution Symbol  
Th is symbol is placed near the thermal head to indicate that it may be hot.  
Never touch the thermal head immediately after the printer has been used. Let  
the thermal head cool for a few minutes before touching it. Never touch the  
thermal head with your hands because it can generate static electricity, which  
can damage the device in the thermal head.  
This symbol is placed near the cutter. Never touch the cutter blade, which could  
cut your finger.  
This symbol is placed near the peripheral drive connector.  
Do not connect this to a telephone.  
WARNING  
1) Do not touch the cutter blade.  
• There is a cutter inside the paper outlet slot. Not only should you not put your hand in the  
paper outlet slot while printing is in progress, never put your hand into the outlet even  
when printing is not in progress.  
• The printer cover can be opened when replacing the paper. However, since the cutter  
blade is on the inside of the printer cover, be careful not to place your face or hands too  
close to the cutter blade.  
2) During and immediately after printing, the area around the thermal head is very hot. Do  
not touch it, as you could be burned.  
CAUTION  
1) Do not operate the cover open lever while pressing on the printer cover with your hand.  
2) Do not push the cover open lever and open the printer cover when printing is in progress  
or when the auto cutter is operating.  
3) Do not push out paper while the printer cover is closed.  
4) The heating element and the driver IC of the thermal head are easily damaged. Do not  
touch them with metal objects, sandpaper, etc.  
5) Printing quality may suffer if the thermal head heating element becomes soiled by being  
touched with your hands. Do not touch the thermal head heating element.  
6) There is a risk of damage to the driver IC of the thermal head from static electricity. Never  
directly touch the IC.  
7) The printing quality and working life of the thermal head cannot be guaranteed if any paper  
other than that recommended is used. In particular, paper containing [Na+, K+, C1-] may  
drastically reduce the working life of the thermal head. Please exercise caution.  
8) Do not operate the printer if there is moisture on the front surface of the head from con-  
densation, etc.  
– 15 –  
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9) A printed piece of thermal paper may become electrically charged. If the printer is placed  
vertically or mounted on a wall, the cut piece of paper may stick to the printer, instead of  
falling. Beware that this could cause a problem if you use a stacker that stores the pieces  
of paper that fall freely.  
10) Do not change the paper width during use. The thermal printing head, rubber roller, and  
cutter wear differently according to the paper width. This can cause the printing or cutter  
movement to malfunction.  
11) Do not transport the printer with its cover open and holding it by the cover.  
12) Do not forcibly pull on the interface cable, power cable, or cash drawer cable that is con-  
nected. To detach a connector, make sure to grasp it at the connector portion, without  
applying excessive stress on the connector at the printer.  
Notes on Using the Auto Cutter  
1) To print after a cut, feed 1 mm (8-dot line) or more of paper.  
2) If the cutter is not in its home position after an error, first eliminate the cause of the error;  
then, turn the power back ON.  
3) If the printer is placed horizontally, the use of the partial cut is recommended. If you use  
the full cut, the cut pieces of paper may fall into the paper outlet passage, causing a paper  
jam as a result of cutting multiple pieces of paper. Therefore, do not use the full cut if the  
printer is placed horizontally.  
4) If you use the full cut, make sure to remove the piece of paper after each cut.  
5) Do not attempt to remove the paper during a cut, as this can cause a paper jam.  
– 16 –  
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4. Consumable Parts and AC Adapter  
When consumable parts have run out, use those specified in the table below.  
Make sure that the AC adapter specified in the table is used.  
Use of consumable parts or AC adapter which are not specified in the table may result in dam-  
age to the printer, fire or electric shock.  
4-1. Thermal Paper Roll  
(1) Paper roll specification  
Width: 115.5±0.5 mm or 79.5±0.5 mm  
Outer roll diameter: ø100 mm or less  
Take up paper roll width: 112+-10.5 mm or 80-+10.5 mm  
Thickness: 65~150 µm (when using 115.5 mm width paper)  
65~85 µm (when using 79.5 mm width paper)  
Core outer/inner diameter  
Paper thickness  
65~75 µm  
65~75 µm  
Core outer  
ø18±1 mm  
ø32±1 mm  
ø32±1 mm  
Core inner  
ø12±1 mm  
ø25.4 mm  
ø25.4 mm  
75~150 µm  
Printed surface:  
Outer edge of roll  
Tail end handling: Do not use paste or glue to secure the paper roll or its core.  
Do not fold the tail end of the paper.  
(2) Recommended paper  
Manufacture  
Product name  
Quality characteristics/Use  
Paper thickness  
(µm)  
65  
Mitsubishi Paper Mills  
Limited  
P220AG  
HP220A  
HP220AB-1  
P220AGB  
P220AB  
P220AC-1  
P220AC  
P220AD  
P220AE-1  
PB670  
normal type paper  
high image stability paper  
high image stability paper  
normal type paper, card ticket  
normal type paper, card ticket  
normal type paper, card ticket  
normal type paper, card ticket  
normal type paper, card ticket  
normal type paper, card ticket  
2 color paper: Red & Black  
normal type paper  
65  
75  
80  
85  
95  
105  
130  
150  
75  
Mitsubishi HiTec Paper  
Flensburg GmbH  
F5041  
60  
– 17 –  
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Manufacture  
Product name  
Quality characteristics/Use  
Paper thickness  
(µm)  
75  
Oji Paper Co., Ltd.  
PD150R  
PD160R  
normal type paper  
high image stability paper  
normal type paper  
65/75  
65  
PD450  
Nippon Paper Industries  
TF50KS-E2D  
P300/P310  
P320RB  
normal type paper  
59  
Kanzaki Speciality Papers  
Inc. (KSP)  
normal type paper  
57/58  
65  
2 color paper: Red & Black  
2 color paper: Blue & Black  
P320BB  
65  
Note:  
1) Depending on the type and thickness of the paper, it may be necessary to change the  
settings for printing darkness. To change the darkness settings, use the printing dark-  
ness settings command <ESC><RS> ‘dn. Refer to the separate programmer’s manual  
for details.  
2) The print density may vary depending on the type of paper roll and the operating en-  
vironment.  
3) Areader or scanner may not be able to scan a printed bar code or characters depending  
on the print density. Make sure that your reader or scanner is able to scan correctly  
beforehand.  
(3) Effective Print Width  
Paper Width  
(mm)  
Right / Left Margin (mm)  
Effective Print Width  
Number of Print Columns  
(12 × 24 Font)  
(mm)  
104  
72  
115.5 ± 0.5  
79.5 ± 0.5  
4
4
69  
48  
Left Margin  
Effective Print Width  
Right Margin  
Paper Width  
– 18 –  
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4-2. Thermal Label Paper Roll (Tack Label Paper)  
(1) Label paper specification  
Backing paper width:  
Outer roll diameter:  
110±0.5 mm  
ø100 mm or less  
+0.3  
Take up paper roll width: 112 mm  
-1  
Thickness:  
Max. 150 μm  
Core outer/inner diameter: core inner diameter ø25.4±1 mm/core outer diameter  
ø32±1 mm  
Printed surface:  
Outer edge of roll  
Tail end handling:  
Do not use paste or glue to secure the paper roll or its  
core.  
Do not fold the tail end of the paper.  
(2) Recommended label paper  
Quality  
features/  
applications  
Thickness (μm)  
Product  
Manufacturer  
Adhesion  
type  
Base  
material  
78  
Separa-  
tor  
Total  
thickness  
114  
name  
Nippon Paper  
Industries  
Ojitec Co.,  
Ltd.  
HD75  
For FA and industry  
60  
High  
adhesion  
High  
adhesion  
High  
adhesion  
High  
adhesion  
GS75 /  
P22 / G6W  
LD2114  
For distribution or  
information control  
For distribution or  
information control  
For distribution or  
information control  
61  
65  
85  
41  
41  
60  
115  
115  
150  
Lintec  
Lintec  
LD3330  
Note:  
1) Depending on the type and thickness of the paper, it may be necessary to change the  
settings for printing darkness. To change the darkness settings, use the printing dark-  
ness settings command <ESC><RS> ‘dn. Refer to the separate programmer’s manual  
for details.  
2) The print density may vary depending on the type of paper roll and operating environ-  
ment.  
3) Areader or scanner may not be able to scan a printed bar code or characters depending  
on the print density. Make sure that your reader or scanner is able to scan correctly  
beforehand.  
(3) Effective Print Width  
Paper Width  
(mm)  
Right / Left Margin (mm)  
Effective Print Width  
Number of Print Columns  
(12 × 24 Font)  
(mm)  
105 ± 0.5  
5
95  
63  
– 19 –  
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• Detailed Diagrams of Recommended Tack Label Specifications  
Tack label  
ø32 ± 1  
ø25.4 ± 1  
+1.5  
-1.0  
Paper tube  
110  
(Rolled dimension)  
Release paper  
(backing paper) (label paper)  
Base material  
30 ±1 – 295 ±3  
(Label length)  
5 ± 1  
Printing direction  
Black mark (back  
of diagram)  
35 – 300  
(Black mark pitch)  
PCS: 0.90 minimum  
5 ± 1.0  
• Detailed Diagram of Effective Printing Range  
95 (effective printing width:  
63 characters with font A)  
Dot numbers 39 – 598  
5 (Left margin)  
3 (Right margin)  
Effective printing range  
2.5 ± 0.5  
(2.5)  
105 ± 0.5 (Label width)  
110 ± 0.5 (Backing paper width)  
– 20 –  
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• Cut Position / Printing Line / Black Mark Sensor’s Positional Relationship  
Effective printing range  
Cut position  
Printing line  
Black mark sensor  
• Min. Label Pitch / Cut Position / Printing Line / Black Mark Sensor’s Positional Relationship  
Effective printing range  
Cut position  
Printing line  
Black mark sensor  
4-3. AC adapter (option)  
AC adapter which are not specified may result in damage to the printer, fire or electric shock.  
Model name: PS60A-24 series  
Input:  
90 to 264 V AC, 50/60 Hz  
Output:  
DC24±5%, 2.0 A (5.0 A Load 10 sec. Max.)  
– 21 –  
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5. Control Panel and Other Functions  
5-1. Control Panel  
POWER lamp (Green LED)  
When the printer is online, power lamp  
is ON and ERROR lamp is OFF.  
ERROR lamp (Red/Orange LED)  
Indicatesvariouserrorsincombination  
with POWER lamp.  
FEED button  
FEED button  
Press the FEED button to feed paper  
ERROR lamp (Red/Orange LED)  
roll.  
POWER lamp (Green LED)  
5-2. Errors  
1) Recoverable errors  
Error Description  
POWER Lamp  
ERROR Lamp  
OFF  
Recovery Conditions  
Head high temperature  
detection  
Flashes at 0.5-sec-  
ond intervals  
Automatically recovered after  
the print head has cooled.  
Cover open error  
ON  
ON (Red)  
Automatically recovered by  
closing the printer cover.  
Paper out error  
ON  
ON (Orange)  
Automatically recovered by  
loading a new paper roll, then  
closing the printer cover.  
Paper near end  
ON  
ON  
OFF  
Flashes orange  
lamp at 1 second  
intervals  
Indicators show that the paper  
end is approaching, but the  
printer continues to print.  
Black mark paper size  
error  
ON (Orange)  
Recovered by loading a new pa-  
per roll, then closing the printer  
cover.  
Paper cut error  
Flashes red lamp  
at 0.125 second  
intervals  
Recoveredifthecutterreturnsto  
the home position after turning  
the power OFF and ON. (See  
Notes 1 and 2.)  
Note:  
1) If the cutter doesn’t return to the home position or doesn’t perform the initial move-  
ment, it cannot be recovered.  
2) If the paper is jammed, turn the power off, clear the jammed paper, then turn the power  
ON.  
– 22 –  
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2) Non-recoverable errors  
Error Description  
POWER Lamp  
ERROR Lamp  
Recovery Conditions  
Flash access error  
OFF  
Flashes Orange  
lamp at 0.5-sec-  
ond intervals  
This is not a recoverable error.  
EEPROM error  
OFF  
Flashes  
This is not a recoverable error.  
Red lamp at  
0.75-second  
intervals  
SRAM error  
OFF  
OFF  
OFF  
Flashes Orange  
lamp at 1-sec-  
ond intervals  
This is not a recoverable error.  
This is not a recoverable error.  
This is not a recoverable error.  
Head thermistor error  
Power voltage error  
Note:  
Flashes Red  
lamp at 1.5-sec-  
ond intervals  
Flashes Orange  
lamp at 2-sec-  
ond intervals  
1) If a non recoverable error occurs, turn the power OFF immediately.  
2) When Power supply error occurs, there is a possibility that the power supply unit has  
a trouble.  
For other non recoverable errors, please consult the dealer for repairs.  
– 23 –  
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5-3. Self-Printing  
5-3-1. Test Printing  
Place the thermal paper roll on the printer.  
Turn the power ON while holding the FEED button depressed. The printer will run a test print  
according to the Ver. No., DIP switch settings, and memory switch settings, etc.  
Command emulation  
5-3-2. Hexadecimal Dump Mode  
Place the thermal paper roll on the printer.  
Open the printer cover, then turn the power on while holding the FEED button.  
When the cover is closed, “*** HEX DUMP PRINTING ***” is printed, and the printer enters  
the Hexadecimal Dump Mode.  
Each of the signals sent from the computer to the printer will be printed out in hexadecimal code.  
This function allows you to check if a control code sent to the printer by the program being used  
is correct or not. The final line is not printed if its data is less than one full line. However, if  
the FEED button is pushed, the final line is printed. To turn off the mode, it is necessary to turn  
off the printer completely.  
– 24 –  
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6. Adjusting the Sensor  
PE / BM sensor  
This printer is equipped with the following two paper sensors:  
• PE and BM (Paper End and Black Mark) Sensor  
Detects whether a roll paper is loaded in the printer.  
In addition, detects the Black Mark that is pre-printed  
on the paper’s print side.  
NE sensor  
• NE (Near End) sensor  
Detects whether the roll paper is nearing its end.  
6-1. Adjusting the Near End Sensor Position  
Use the following procedure to adjust the near-end sensor so it is compatible with the size of  
paper roll you are using.  
However, for vertical or wall-mount use, keep the adjuster fixed to level 3, without changing  
its position.  
Open the printer cover.  
Determine the diameter of the paper roll you are using and find the required setting in the  
table below.  
Insert the tip of a ballpoint pen or similar object into the hole of the adjuster, and then push  
and side the adjuster to the desired setting.  
When changing the setting, make sure that the position of the hole is aligned with the align-  
ment mark indicated by the arrow.  
(Level 1)  
(Level 2)  
(Level 3)  
Near-end sensor (vertical / wall-mount layout)  
(Level 3)  
(Level 2)  
(Level 1)  
Near-end sensor (horizontal layout)  
– 25 –  
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Adjustment value according to the paper you are using  
Paper thickness  
(µm)  
When using the paper roll with a core whose inside diameter (A):ø12, outside diameter  
(B):ø18  
Detected diameter (C)  
(Approx. mm)  
Level 2  
Remained paper length  
(Approx. m)  
Level 1  
ø23  
Level 3  
ø31  
Level 1  
Level 2  
4.9  
Level 3  
65  
ø27  
2.5  
2.1  
7.7  
6.7  
75  
4.2  
Paper thickness  
(µm)  
When using the paper roll with a core whose inside diameter (A): ø25.4, outside di-  
ameter (B):ø32  
Detected diameter (C)  
(Approx. mm)  
Level 2  
Remained paper length  
(Approx. m)  
Level 1  
ø36  
Level 3  
ø44  
Level 1  
Level 2  
6.4  
Level 3  
65  
75  
ø40  
2.8  
2.4  
2.1  
1.9  
1.7  
1.4  
1.2  
10.4  
9.0  
7.9  
7.1  
6.4  
5.2  
4.5  
5.5  
85  
4.9  
95  
4.4  
105  
130  
150  
4.0  
3.2  
2.8  
Note:  
C
1) The adjuster is factory-set at level 1 on the horizontal  
layout and level 3 on the vertical/wall-mount layout.  
2) The detected diameter and remained paper length  
given above are calculated values, and there may be  
some variances depending on the rolled state of the  
paper or the actual mechanism.  
3) Ifthickpaperisused(paperthicknessbetween100μm  
and 150 μm), the paper roll may loosen and cause  
variances in the detected values. Therefore, set the  
adjustor to Level 3 for horizontal layout.  
B
A
4) Thenearendsensordoesn'tcorrespondtothethermal  
label paper roll (tack label paper).  
C
Paper roll core  
– 26 –  
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6-2. PE and BM ( Paper End and Black Mark ) Sensor Adjustment  
The sensitivity of the sensor is calibrated at the factory, so sensor adjustment is not necessary  
under ordinary conditions. However, you may need to make adjustments when using non-  
recommended paper or when the surrounding environment prevents the sensor from working  
properly.  
Make sure that the printer is turned OFF.  
Open the printer cover, load the roll paper, and set the printer to the "paper present" state.  
Remove the screw from the DIP switch cover on the bottom of the printer. Then take off  
the DIP switch cover, as shown in the illustration below.  
Using the tip of a ballpoint pen or a similar tool, set the DIP switches as follows:  
DIP SW1-4 OFF, DIP SW1-5 ON, DIP SW1-6 ON, and DIP SW1-7 ON. Turn the printer  
power ON. The lamps on the control panel will flash, and the printer will enter the sensor  
adjustment mode.  
Using a small slot screwdriver, turn VR3 as shown below, and adjust it so that the green  
POWER LED and the red ERROR LED light.  
Turn the printer power OFF, and restore the following DIP switches to their original set-  
tings: DIP SW1-4, DIP SW1-5, DIP SW1-6, and DIP SW1-7.  
Paper roll  
DSW 2  
DSW 1  
4
3
2
1
1 0 9  
8
7
6
5
4
3
2
1
OFF  
ON  
VR 2  
VR 3  
VR 1  
Power switch  
FEED  
POWER ERROR  
Power lamp  
ERROR lamp  
– 27 –  
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6-3. NE (Near End) Sensor Adjustment  
The sensitivity of the sensor is calibrated at the factory, so sensor adjustment is not necessary  
under ordinary conditions. However, you may need to make adjustments when using non-  
recommended paper or when the surrounding environment prevents the sensor from working  
properly.  
Make sure that the printer is turned OFF.  
Open the printer cover, remove the roll paper and set the printer to the "paper absent" state.  
Remove the screw from the DIP switch cover on the bottom of the printer. Then take off  
the DIP switch cover, as shown in the illustration below.  
Using the tip of a ballpoint pen or a similar tool, set the DIP switches as follows:  
DIP SW1-4 OFF, DIP SW1-5 OFF, DIP SW1-6 ON, and DIP SW1-7 ON. Turn the printer  
power ON. The lamps on the control panel will flash, and the printer will enter the sensor  
adjustment mode.  
Use a small slot screwdriver to turn VR2 clockwise as far as it will go. If the POWER LED  
lights, go to step 6. If the POWER LED does not light, turn VR2 so that both the ERROR  
LED and the POWER LED light.  
Turn the printer power OFF, and restore the following DIP switches to their original set-  
tings: DIP SW1-4, DIP SW1-5, DIP SW1-6, and DIP SW1-7.  
Paper roll  
DSW 2  
DSW 1  
4
3
2
1
1 0 9  
8
7
6
5
4
3
2
1
OFF  
ON  
VR 2  
VR 3  
VR 1  
Power switch  
FEED  
POWER ERROR  
Power lamp  
ERROR lamp  
– 28 –  
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7. Preventing and Clearing Paper Jams  
7-1. Preventing Paper Jams  
The paper should not be touched during ejection and before it is cut.  
Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or  
line feed failure.  
7-2. Removing Paper Jam  
If a paper jam occurs, clear it as described below.  
(1) Set the power switch to off to turn off power to the printer.  
(2) Push the lever toward you to open the printer cover.  
(3) Remove the jammed paper.  
Note 1: To prevent parts such as the thermal head or the rubber roller from damage or  
deformation, do not forcibly pull on the paper with the printer cover closed.  
Note 2: If label paper gets jammed, the glue from the labels could stick to the parts. If this  
occurs, make sure to wipe them clean of the glue.  
(4) Position the paper roll straight and close the printer cover gently.  
Note 1: Make sure that the paper is positioned straight. If the printer cover is closed with  
the paper skewed, a paper jam may result.  
Note 2: Lock the printer cover by pressing down on the sides. Do not try to close it by  
pressing down on the centre. The cover may not lock properly.  
(5) Set the power switch to on to turn on power to the printer. Make sure that the ERROR LED  
is not lit.  
Note:While the ERROR LED is lit, the printer will not accept any commands such as the  
print command, so make sure that the printer cover is locked properly.  
Thermal head  
Caution Symbol  
This symbol is placed near the thermal head to indicate that it may be hot. Never  
touch the thermal head immediately after the printer has been used. Let the  
thermal head cool for a few minutes before touching it. Never touch the thermal  
head with your hands because it can generate static electricity, which can damage  
the device in the thermal head.  
This symbol is placed near the cutter. Never touch the cutter blade, which could  
cut your finger.  
This symbol is placed near the peripheral drive connector.  
Do not connect this to a telephone.  
– 29 –  
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8. Periodical Cleaning  
Printed characters may become partially unclear due to accumulated paper dust and dirt. To  
prevent such a problem, paper dust collected in the paper holder and paper transport section  
and on the surface of the thermal head must be removed periodically.  
Such cleaning is recommended to be carried out once six month or one million lines. If the  
printeruses label paper, cleanit on a monthly basis or after printingapproximately200,000lines.  
8-1. Cleaning the Thermal Head  
To remove the dark paper dust that has accumulated on the thermal head surface, wipe it clean  
with cotton swab (or soft cloth) dipped in alcohol (ethanol, methanol, or isopropyl alcohol). If  
the printer uses label paper, wipe it clean of the glue that may have accumulated.  
Note 1: The thermal head is easily damaged, so clean it with a soft cloth, taking care not  
to scratch it.  
Note 2: Do not attempt to clean the thermal head immediately after printing, when the  
thermal head is hot.  
Note 3: Beware of the risk of damaging the thermal head as a result of static electricity  
that may be created during cleaning.  
Note 4: Turn the power ON only after the alcohol has dried completely.  
8-2. Cleaning the Rubber Roller  
Use a dry, soft cloth to wipe off the dust that may have accumulated on the rubber roller.  
8-3. Cleaning the Sensors and the Surrounding Areas  
Clean the sensors (mainly the reflector type sensors) of debris, dust, paper particles, glue, etc.  
that may have accumulated.  
8-4. Cleaning the Paper Holder and the Surrounding Area  
Clean the paper holder of debris, dust, paper particles, glue, etc. that may have accumulated.  
Rubber roller  
Sensors  
Thermal head  
– 30 –  
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9. Specifications  
9-1. General Specifications  
(1) Printing method  
(2) Print speed  
(3) Dot density  
(4) Printing width  
(5) Number of print columns  
(6) Paper roll  
Direct line thermal printing  
Max. 1440 dots/sec. (180 mm/sec.)  
203 dpi: 8 dots/mm (0.125 mm/dot)  
Max. 104 mm  
69 (12 × 24 dots)  
Refer to chapter 4 for details on the recommended paper  
roll.  
Paper width: 111.5 ± 0.5 or 79.5 ± 0.5 mm  
Roll diameter: ø100 mm or less  
180 (W) × 213 (D) × 148 (H) mm  
Approx. 1.9 kg  
(7) Overall dimension  
(8) Weight  
(9) Noise Approx.  
56 dB  
213 mm  
– 31 –  
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9-2. Auto Cutter Specifications  
(1) Cutting frequency  
(2) Thickness of paper  
Max. 20 cuts per minute  
0.065 ~ 0.15 mm (when using 115.5 mm width paper)  
0.065 ~ 0.085 mm (when using 79.5 mm width paper)  
9-3. Interface  
RS-232C serial interface / Two-way parallel interface (IEEE1284) / USB interface / Ethernet  
interface  
9-4. AC Adapter (Option)  
(1) Operating Voltage  
Input Voltage: 90 to 264 V AC, 50/60 Hz  
Output Voltage: DC 24 V±10%  
(2) Current Consumption (DC 24 V at room temperature)  
Standby:  
Approx. 0.12 A  
ASCII printing:  
Approx. average 2.0 A  
(Approx. 17.5% printing rate)  
100% print duty:  
(Solid printing):  
Approx. peak 8.6 A  
Approx. average 4.2 A  
(Continuous solid printing should be 50 mm or less.)  
(3) Power Connector  
Pin No.  
Function  
Drive power (24 V)  
1
2
1
3
Signal GND  
N.C.  
2
3
Shell  
Frame ground  
<Viewed from Connector Surface>  
Note:  
• When using a printer power supply other than the optional AC adaptor (PS60A-24 se-  
ries), be sure that the following cautions are observed.  
• Use a power supply of DC 24 V ± 5% and more than 2.0 A (5.0 A Load 10 sec. Max.)  
with SELV output and LPS or Class 2 output approved by IEC60950-1.  
• Be careful about installing the printer in an area where there is noise. Take the appropri-  
ate measures to protect against electrostatic AC line noise, etc.  
– 32 –  
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9-5. Environmental Requirements  
(1) Operating  
Temperature  
41°F to 113°F (5°C to 45°C)  
Humidity  
10% to 90% RH (without condensation)  
(%RH)  
34°C90% RH  
90  
80  
40°C65% RH  
60  
40  
45°C50% RH  
Operating environment  
range  
20  
10  
0
10  
20  
Temperature (°F)  
Operating temperature and humidity range  
30  
40  
50  
(2) Transport/storage (except for paper)  
Temperature  
-4°F to 140°F (-20°C to 60°C)  
Humidity  
10% to 90% RH (without condensation)  
– 33 –  
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9-6. Reliability Specifications  
(1) Life  
Mechanical: 20 million lines  
Print Head: 150 km (150 million pulses )  
Auto Cutter: 2 million cuttings  
<Conditions>  
Paper roll:  
P220AG (Mitsubishi Paper Mills Limited)  
Paper thickness:  
Paper width:  
Cutting Mode:  
Average printing ratio:  
65 µm  
115.5 mm  
Partial cut  
12.5%  
Note:  
The life of the print head and the auto cutter are strongly influenced by factors such as  
the type of paper that you use. For information about the life of the print head and auto  
cutter when they are not used under the conditions described above, refer to the separate  
Specifications Manual  
(2) MCBF: 37 million lines  
The Mean Cycle Between Failure (MCBF) is defined to be the overall failure cycle, which  
includes random or wear failures that occur until the printer reaches its mechanical life of  
20 million lines.  
As the mechanical remains at 20 million lines, the MCBF of 37 million lines does not  
indicate its useful life.  
Note :  
1) When recommended thermal paper whose thickness is above 75 µm but not more  
than 150 µm is used, the mechanical life of the printer is 10 million lines and the  
MCBF is 25 million lines.  
2) All the reliability values indicated above are based on the use of the recommended  
thermal paper. No reliability can be guaranteed for the use of non-recommended  
thermal paper.  
– 34 –  
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9-7. Black mark specifications  
Dimension A = 30 to  
300 mm  
Reverse side of  
the paper  
+1  
5 ± 1 mm  
15 mm or more  
1
mm  
-0.8  
2.5 mm  
Printing direction  
Printing area  
Upper margin 14 mm or more  
Bottom margin  
(3 mm + dimension  
A × 3%) or more  
Cut position  
The reverse side of the  
paper is the printing  
surface.  
<Remarks>  
1) The cut position shown above is when the print starting position correct value for Section  
15: memory switch 9 is the default setting.  
2) The black mark’s PCS value must be 0.90 or more.  
3) Note that accuracy of starting printing with the black mark sensor must be within ±2 mm of  
the standard printing positions, the printing length must be within ±2 mm of the set value in  
consideration of discrepancies occurring in the processing accuracy of the platen diameter  
and environmental temperature in the initial state, and a -5% error margin against the set  
value must be taken into account in consideration of life expectancy and attention paid to  
the print layout when using pre-printed paper.  
4) The printing area must be within the usable range shown in the above diagram when using  
black marks. With regards to the top margin, approximately 13 mm is established between  
the print position and the cut position (auto cutter,) and the paper is fed through 1 mm or  
more (eight dot lines) if printing is performed after the cutting operations, making a total  
of 14 mm or more for the margin. Ensure that the margin shown in the above diagram is  
used to prevent the printing area value in the paper feed direction from exceeding the pitch  
of the black mark. Note that if this margin is not used, it may result in pages being skipped  
and other defects.  
[Example of the printing area setting]  
<When the pitch of the black mark (dimension A) is 100 mm>  
Top margin: 14 mm / bottom margin: 3 mm + (100 mm × 0.03) = 6 mm  
From this, it is clear that the printing area in the paper feed direction must be 80 mm or  
less.  
– 35 –  
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10. Dip Switch Setting  
Two DIP switches are provided at the bottom of the printer, and can be set as given in the table  
below. Be sure to set the power switch to off before changing the settings. It is recommended  
to use a pointed item like a pen or flat-blade driver screw to change the settings. The settings  
will become effective when the power switch is set to on again.  
The following is the procedure for changing the settings on DIP switches.  
1. Make sure the printer is turned off.  
2. Remove the screw from the DIPswitch cover. Then take off the DIPswitch cover, as shown  
in the illustration below.  
3. Set the switches using a pointed tool, such as a pen or flat-blade screwdriver.  
4. Replace the DIP switch cover. Then secure it with the screw.  
The new settings take effect when you turn on the printer.  
– 36 –  
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10-1. Parallel Interface Model  
ON  
ON  
OFF  
OFF  
No. 1  
2
3
4
5
6
7
8
No. 1  
2
3
4
9 10  
DIP-SW 1  
DIP-SW 2  
DIP-SW 1  
Switch 1-2  
ON  
Switch 1-1  
Command emulation  
Star Line Mode  
Star Page Mode  
-
ON  
OFF  
ON  
ON  
OFF  
OFF  
OFF  
ESC/POS Mode  
The factory settings of DIP switch are all on.  
The functions of switches 1-3 through 1-10 will change according to the command emulation  
that has been set using switch 1-1 and 1-2.  
(1) Star Line Mode  
Switch  
Function  
ON  
Always ON  
Always ON  
OFF  
1-1  
Command emulation  
1-2  
Command emulation  
1-3  
Should not be changed (Should be set to on)  
Sensor adjustment  
1-4  
Invalid  
Valid  
1-5  
Pin #31 (INIT) reset signal  
Valid  
Invalid  
1-6  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
1-8  
ASB function *1  
Invalid  
Invalid  
Valid  
NSB function *2  
Invalid  
1-9 ~1-10  
Should not be changed (Should be set to on)  
(2) Star Page Mode  
Switch  
Function  
Command emulation  
Command emulation  
ON  
Always OFF  
Always ON  
OFF  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
Should not be changed (Should be set to on)  
Sensor adjustment  
Invalid  
Valid  
Pin #31 (INIT) reset signal  
Valid  
Invalid  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
1-8  
ASB function *1  
Invalid  
Invalid  
Valid  
NSB function *2  
Invalid  
1-9 ~1-10  
Should not be changed (Should be set to on)  
– 37 –  
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(3) ESC/POS mode  
Switch  
Function  
Command emulation  
Command emulation  
ON  
Always OFF  
Always OFF  
OFF  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
Should not be changed (Should be set to on)  
Sensor adjustment  
Invalid  
Valid  
Pin #31 (INIT) reset signal  
Valid  
Invalid  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
1-8  
ASB function *1  
Invalid  
Valid  
Should not be changed (Should be set to on)  
Graphic adjustment  
1-9  
203 DPI  
180 DPI  
1-10  
Should not be changed (Should be set to on)  
*1 ASB Function  
When this function is enabled, status information is automatically sent to the host whenever the  
printer status changes (such as when the cover is opened, paper runs out, or an error occurs).  
For information about automatic status information transmission, refer to the separate Program-  
mer's Technical Reference manual (Star Line Mode, Star Page Mode, and ESC/POS Mode).  
*2 NSB Function  
When this function is enabled, status information is sent automatically whenever the printer  
enters into reverse forwarding mode.  
For information about automatic status information transmission, refer to the separate Program-  
mer's Technical Reference manual (Star Line Mode and Star Page Mode).  
DIP-SW 2  
Switch  
2-1  
Function  
ON  
OFF  
2-2  
Always ON  
Should be set to on  
2-3  
2-4  
The factory settings of DIP switch are all on.  
– 38 –  
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10-2. RS-232C Interface Model  
ON  
ON  
OFF  
OFF  
No. 1  
2
3
4
5
6
7
8
No. 1  
2
3
4
9 10  
DIP-SW 1  
DIP-SW 2  
DIP-SW 1  
Switch 1-2  
ON  
Switch 1-1  
Command emulation  
Star Line Mode  
Star Page Mode  
-
ON  
OFF  
ON  
ON  
OFF  
OFF  
OFF  
ESC/POS Mode  
The factory settings of DIP switch are all on.  
The functions of switches 1-3 through 1-10 will change according to the command emulation  
that has been set using switch 1-1 and 1-2.  
(1) Star Line Mode  
Switch  
Function  
ON  
Always ON  
Always ON  
OFF  
1-1  
Command emulation  
1-2  
Command emulation  
1-3  
Should not be changed (Should be set to on)  
Sensor adjustment  
1-4  
Invalid  
Valid  
1-5  
Should not be changed (Should be set to on)  
1-6  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
ASB function *1  
Invalid  
Valid  
1-8~1-10  
Should not be changed (Should be set to on)  
(2) Star Page Mode  
Switch  
Function  
Command emulation  
Command emulation  
ON  
Always OFF  
Always ON  
OFF  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
Should not be changed (Should be set to on)  
Sensor adjustment  
Invalid  
Valid  
Should not be changed (Should be set to on)  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
ASB function *1  
Invalid  
Valid  
1-8 ~1-10  
Should not be changed (Should be set to on)  
– 39 –  
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(3) ESC/POS mode  
Switch  
Function  
Command emulation  
Command emulation  
ON  
Always OFF  
Always OFF  
OFF  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
Should not be changed (Should be set to on)  
Sensor adjustment  
Invalid  
Valid  
Should not be changed (Should be set to on)  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
1-8  
ASB function *1  
Invalid  
Valid  
Should not be changed (Should be set to on)  
Graphic adjustment  
1-9  
203 DPI  
180 DPI  
1-10  
Should not be changed (Should be set to on)  
*1 ASB Function  
When this function is enabled, status information is automatically sent to the host whenever the  
printer status changes (such as when the cover is opened, paper runs out, or an error occurs).  
For information about automatic status information transmission, refer to the separate Program-  
mer's Technical Reference manual (Star Line Mode, Star Page Mode, and ESC/POS Mode).  
DIP-SW 2  
Switch  
2-1  
Function  
ON  
OFF  
2-2  
Always ON  
Should be set to on  
2-3  
2-4  
The factory settings of DIP switch are all on.  
– 40 –  
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The following is the procedure for changing the settings on DIP switch No. 3.  
1. Turn off the printer and all components connected to it.  
2. Remove the 2 screws.  
3. Remove the serial interface board unit.  
4. Change the setting of the DIP switches.  
5. Replace the serial interface board unit.  
Then secure it with the screws.  
6. Turn on the printer and all components connected to it.  
ON  
OFF  
No. 1  
2
3
4
5
6
7
8
DIP-SW 3  
DIP switch 3  
The factory settings of DIP switch are all on, except for switches 7 and 8.  
DIP-SW 3  
Switch  
3-1  
Function  
ON  
OFF  
Baud Rate  
See table below  
3-2  
3-3  
Data Length  
Parity Check  
Parity  
8 bits  
Disabled  
Odd  
7 bits  
Enabled  
Even  
3-4  
3-5  
3-6  
Handshake  
DTR/DSR  
XON/XOFF  
3-7  
Should not be changed (Should be set to  
off)  
3-8  
Baud Rate  
Switch 3-1  
OFF  
Switch 3-2  
4800BPS  
9600BPS  
19200BPS  
38400BPS  
ON  
ON  
ON  
ON  
OFF  
OFF  
OFF  
– 41 –  
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10-3. USB Interface Model  
ON  
ON  
OFF  
OFF  
No. 1  
2
3
4
5
6
7
8
No. 1  
2
3
4
9 10  
DIP-SW 1  
DIP-SW 2  
DIP-SW 1  
Switch 1-2  
ON  
Switch 1-1  
Command emulation  
Star Line Mode  
Star Page Mode  
-
ON  
OFF  
ON  
ON  
OFF  
OFF  
OFF  
ESC/POS Mode  
The factory settings of DIP switch are all on.  
The functions of switches 1-3 through 1-10 will change according to the command emulation  
that has been set using switch 1-1 and 1-2.  
(1) Star Line Mode  
Switch  
Function  
ON  
Always ON  
Always ON  
OFF  
1-1  
Command emulation  
1-2  
Command emulation  
1-3  
Should not be changed (Should be set to on)  
Sensor adjustment  
1-4  
Invalid  
Valid  
1-5  
USB mode  
Printer class  
Vendor class  
1-6  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
1-8  
ASB function *1  
Printer class  
Vendor class  
Printer class  
Vendor class  
Valid  
Invalid  
Valid  
Invalid  
Valid  
NSB function *2  
Invalid  
Valid  
Invalid  
1-9 ~1-10  
Should not be changed (Should be set to on)  
*1 ASB Function  
When this function is enabled, status information is automatically sent to the host whenever the  
printer status changes (such as when the cover is opened, paper runs out, or an error occurs).  
For information about automatic status information transmission, refer to the separate Program-  
mer's Technical Reference manual (Star Line Mode, Star Page Mode, and ESC/POS Mode).  
*2 NSB Function  
When this function is enabled, status information is sent automatically whenever the printer  
enters into reverse forwarding mode.  
For information about automatic status information transmission, refer to the separate Program-  
mer's Technical Reference manual (Star Line Mode and Star Page Mode).  
– 42 –  
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2) Star Page Mode  
Switch  
Function  
Command emulation  
Command emulation  
ON  
Always OFF  
Always ON  
OFF  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
Should not be changed (Should be set to on)  
Sensor adjustment  
Invalid  
Valid  
USB mode  
Printer class  
Vendor class  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
1-8  
ASB function *1  
Printer class  
Vendor class  
Printer class  
Vendor class  
Valid  
Invalid  
Valid  
Invalid  
Valid  
NSB function *2  
Invalid  
Valid  
Invalid  
1-9 ~1-10  
Should not be changed (Should be set to on)  
(3) ESC/POS mode  
Switch  
Function  
Command emulation  
Command emulation  
ON  
Always OFF  
Always OFF  
OFF  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
Should not be changed (Should be set to on)  
Sensor adjustment  
Invalid  
Valid  
USB mode  
Printer class  
Vendor class  
Receive buffer full  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
1-7  
ASB function *1  
Printer class  
Valid  
Invalid  
Vendor class  
Invalid  
Valid  
1-8  
1-9  
Should not be changed (Should be set to on)  
Graphic adjustment  
203 DPI  
180 DPI  
1-10  
Should not be changed (Should be set to on)  
DIP-SW 2  
Switch  
2-1  
Function  
ON  
OFF  
2-2  
Always ON  
Should be set to on  
2-3  
2-4  
The factory settings of DIP switch are all on.  
– 43 –  
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10-4. EthernetInterface Model  
ON  
ON  
OFF  
OFF  
No. 1  
2
3
4
5
6
7
8
No. 1  
2
3
4
9 10  
DIP-SW 1  
DIP-SW 2  
DIP-SW 1  
Switch 1-2  
ON  
Switch 1-1  
Command emulation  
Star Line Mode  
Star Page Mode  
-
ON  
OFF  
ON  
ON  
OFF  
OFF  
OFF  
ESC/POS Mode  
The factory settings of DIP switch are all on.  
The functions of switches 1-3 through 1-10 will change according to the command emulation  
that has been set using switch 1-1 and 1-2.  
(1) Star Line Mode  
Switch  
Function  
ON  
Always ON  
Always ON  
OFF  
1-1  
Command emulation  
1-2  
Command emulation  
1-3  
Should not be changed (Should be set to on)  
Sensor adjustment  
1-4  
Invalid  
Valid  
1-5  
Should not be changed (Should be set to on)  
1-6  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
1-8  
ASB function *1  
Valid  
Valid  
Invalid  
Invalid  
NSB function *2  
1-9 ~1-10  
Should not be changed (Should be set to on)  
2) Star Page Mode  
Switch  
Function  
Command emulation  
Command emulation  
ON  
Always OFF  
Always ON  
OFF  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
Should not be changed (Should be set to on)  
Sensor adjustment  
Invalid  
Valid  
Should not be changed (Should be set to on)  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
1-8  
ASB function *1  
Valid  
Valid  
Invalid  
Invalid  
NSB function *2  
1-9 ~1-10  
Should not be changed (Should be set to on)  
– 44 –  
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(3) ESC/POS mode  
Switch  
Function  
Command emulation  
Command emulation  
ON  
Always OFF  
Always OFF  
OFF  
1-1  
1-2  
1-3  
1-4  
1-5  
1-6  
Should not be changed (Should be set to on)  
Sensor adjustment  
Invalid  
Valid  
Pin #31 (INIT) reset signal  
Valid  
Invalid  
Handshaking conditions  
(conditions for BUSY)  
Offline or receive  
buffer full  
Receive buffer full  
1-7  
1-8  
ASB function *1  
Valid  
Invalid  
Should not be changed (Should be set to on)  
Graphic adjustment  
1-9  
203 DPI  
180 DPI  
1-10  
Should not be changed (Should be set to on)  
*1 ASB Function  
When this function is enabled, status information is automatically sent to the host whenever the  
printer status changes (such as when the cover is opened, paper runs out, or an error occurs).  
For information about automatic status information transmission, refer to the separate Program-  
mer's Technical Reference manual (Star Line Mode, Star Page Mode, and ESC/POS Mode).  
*2 NSB Function  
When this function is enabled, status information is sent automatically when the printer con-  
nects the printer port (TCP#9100).  
For information about automatic status information transmission, refer to the separate Program-  
mer's Technical Reference manual (Star Line Mode and Star Page Mode).  
DIP-SW 2  
Switch  
2-1  
Function  
ON  
OFF  
2-2  
Always ON  
Should be set to on  
2-3  
2-4  
The factory settings of DIP switch are all on.  
– 45 –  
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Initializing Settings  
Set the push switch as described below to initialize the  
setting information.  
LED  
Push the switch for one to five seconds while running  
undernormaloperatingmode.ThegreenandredLEDs  
will flash with a regular pattern. After that, push the  
switch once again in that state to turn OFF both of the  
red and green LEDs. This will return the settings of  
the interface board to their default, or ex-factory, set-  
tings.After the interface board has been initialized, the  
printer will automatically reboot itself.  
Push Switch  
LED Display  
Green : Lights when other party connection is  
recognized as 100BASE-TX.  
Red :  
Lights when packets are received.  
– 46 –  
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11. Parallel Interface  
The two-way parallel interface is compatible with the IEEE1284 compatibility mode and nibble  
mode. Refer to the separate Specifications Manual for details.  
Table of Connection Signals for Each Mode  
Compatibility Mode  
Signal Name  
nStrobe  
Data0  
Nibble Mode  
Signal Name  
Host Clock  
Data0  
Pin No.  
Direction  
1
2
In  
In/Out  
In/Out  
In/Out  
In/Out  
In/Out  
In/Out  
In/Out  
In/Out  
Out  
3
Data1  
Data1  
4
Data2  
Data2  
5
Data3  
Data3  
6
Data4  
Data4  
7
Data5  
Data5  
8
Data6  
Data6  
9
Data7  
Data7  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19~30  
31  
32  
33  
34  
35  
36  
nAck  
PtrClk  
Out  
Busy  
PtrBusy/Data3,7  
AckDataReq/Data2,6  
Xflag/Data1,5  
HostBusy  
Out  
PError  
Out  
Select  
Signal GND  
Frame GND  
+5 V  
Signal GND  
Flame GND  
+5 V  
OUT  
Twisted Pair Return  
nInit  
Twisted Pair Return  
nInit  
In  
Out  
nFault  
nDataAvail/Data0,4  
External GND  
In  
nSelectIn  
1284Active  
This connector mates with an  
Amphenol 57-30360 connector  
Parallel interface connector (printer side)  
– 47 –  
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12. RS-232C Serial Interface  
12-1. Interface Specifications  
Data transmission method:  
Baud rate:  
Asynchronous serial interface  
Selectable from 4800, 9600, 19200, 38400 bps  
(Refer to “10. DIP Switch Setting”.)  
Start bit: 1 bit  
Word length  
Data bit: 7 or 8 bits (selectable.)  
Parity bit: Odd, even or none (selectable.)  
Stop bit: 1 bit length  
Signal polarity  
RS-232C  
MARK: Logic “1” (–3 V to –15 V)  
SPACE: Logic “0” (+3 V to +15 V)  
MARK “1”  
b0 b1 b2 b3 b4 b5 b6 (b7)  
SPACE “0”  
A
B
C
D
A: Start bit  
B: Data bit  
C: Parity bit  
D: Stop bit  
– 48 –  
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12-2. RS-232C Connector  
Pin No.  
Signal name  
F-GND  
TXD  
Direction  
Function  
1
2
3
4
5
6
Frame ground  
Transmission data  
Receive data  
Same as DTR  
Not used.  
OUT  
IN  
RXD  
RTS  
OUT  
N/C  
1) Star Mode  
Not used.  
DSR  
IN  
2) ESC/POS Mode  
When DIP Switch 3-7 = OFF;  
A) DTR communication mode  
Indicates whether data receive from host is enabled or  
disabled.  
Space: Receive enabled  
Mark: Receive disabled  
(except when transmitting data by DLE EOT, and GS a)  
B) X-ON/X-OFF communication mode  
Status of this signal is not checked.  
When DIP Switch 3-7 = ON;  
This is an externally reset signal.  
A space above 1 ms pulse width engages reset.  
Signal ground  
7
S-GND  
N/C  
8~19  
20  
Not used.  
DTR  
OUT  
1) Star Mode  
A) DTR communication mode  
Indicates whether data receive from host is enabled  
or disabled.  
Space: Receive enabled  
Mark: Receive disabled  
B) X-ON/X-OFF communication mode  
Always space, except during following conditions:  
• Periodbetweenresetandcommunicationenabled  
• During self printing  
– 49 –  
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Pin No.  
Signal name  
Direction  
Function  
2) ESC/POS Mode  
20  
DTR  
OUT  
A) DTR communication mode  
Indicates whether data receive from host is enabled  
or disabled.  
Space: Receive enabled  
Mark: Receive disabled  
ThebusyconditioncanbechangedbyusingDIPSwitch  
1-6 as follows:  
DIP Switch 1-6  
Printer status  
OFF  
ON  
1.During the period from when  
the power is turned on (includ-  
ing resetting using the interface)  
to when the printer is ready to  
receive data.  
BUSY  
BUSY  
2.During the self printing.  
3.When the cover is open.  
BUSY  
BUSY  
BUSY  
4.During the paper feeding by  
FEED button.  
BUSY  
BUSY  
5.When the printer stops printing  
due to a paper-end.  
6.During macro executing standby  
status.  
BUSY  
BUSY  
BUSY  
7.When an error has occurred.  
8.When the receive buffer be-  
comesfull.  
BUSY  
B) X-On/X-Off Communication Mode  
Always space, except during following conditions:  
• Periodbetweenresetandcommunicationenabled  
• During self printing  
21~24  
25  
N/C  
Not used.  
INIT  
IN  
When DIP Switch 3-8 = OFF;  
Status of this signal is not checked.  
When DIP Switch 3-8 = ON;  
This is an externally reset signal.  
A space above 1 ms pulse width engages reset.  
13  
25  
1
D-sub 25 Pin  
14  
– 50 –  
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12-3. Cable Connections  
The followings are a recommended interface cable connections.  
Printer side  
Host side  
25 pin  
9 pin  
FG  
1
2
1
2
3
4
5
FG  
TXD  
3
2
7
8
TXD  
RXD  
RTS  
CTS  
DSR  
SG  
RXD  
RTS  
CTS  
DSR  
SG  
3
4
5
6
7
6
7
6
5
1
4
20  
25  
DTR  
INIT  
8
DCD  
DTR  
20  
Note:Use shielded wire less than 3 m in length.  
12-4. Electrical Characteristics  
Voltage  
Data signal  
Mark  
Control signal  
Binary status  
-3 V to -15 V  
+3 V to +15 V  
OFF  
ON  
1
0
Space  
– 51 –  
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13. USB and Ethernet Interface  
13-1. USB Interface Specifications  
1. General Specification:  
2. Communication Speed:  
3. Communication Method:  
4. Power Specifications:  
5. Connector:  
Conforms to USB 2.0 Specifications  
USB Full Speed Mode (12 Mbps)  
USB Bulk Transmission Mode  
USB Self-power Function  
USB Up-Stream Port Connector (USB Type-B)  
13-2. Ethernet Interface Specifications  
1. General Specification:  
2. Communication Media:  
3. Communication Speed:  
4. Protocol:  
Conforms to IEEE802.3  
10 Base-T/100 Base-TX  
10/100 Mbps  
TCP/IP  
5. TCP/IP detail:  
ARP, RARP, BOOTP, DHCP, LPR, #9100, FTP  
HTTP, TELNET, TFTP  
RJ-45 (8-pin modular)  
6. Connector:  
Note:Factory-set login password for administrator  
One of the following protocols may be used for changing the settings on this product:  
HTTP (web), TELNET, or FTP. To do so, it is necessary to log in using an adminis-  
trator account for the product.  
Use the following administrator account information on HTTP (web), TELNET, or  
FTP.  
Administrator account name: “root” (required)  
Password:  
“public” (required)  
The password may be changed after logging in.  
– 52 –  
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14. Peripheral Unit Drive Circuit  
Peripheralunitdrivecircuitconnectoronlyconnectstoperipheralunitssuchascashdrawers,etc.  
Do not connect it to a telephone.  
Use cables which meet the following specifications.  
Peripheral Drive Connector  
Modular plug  
Pin  
No.  
Signal  
name  
Function  
I/O  
direction  
Modular plug: MOLEX 90075-0007,  
AMP641337, or BURNDY B-66-4  
Shield  
1
2
3
4
5
6
FG  
Frame ground  
Drive signal 1  
Drive power  
Drive power  
Drive signal 2  
Sense signal  
Wire lead  
DRD1  
+24 V  
+24 V  
DRD2  
DRSNS  
OUT  
OUT  
OUT  
OUT  
IN  
Drive circuit  
The recommended drive unit is shown below.  
Separated Ground wire connected to shield  
(Europe only).  
Peripheral drive connector  
1
2
With shield  
F.G  
TR1  
D1  
7824  
Peripheral unit  
L1  
3
4
+24 V  
M-GND  
TR2  
R3  
4.7 kΩ  
1/4 W  
D2  
L2  
6
1
5
6
6-P Modular  
jack connector  
M-GND  
TR3  
Peripheral  
unit 2  
+5 V  
Compulsion  
switch  
R1  
Frame  
ground  
R2  
Printer side  
User side  
– 53 –  
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Reference  
2SD 1866 Circuit Configuration  
Drive Output: 24 V, Max. 1.0 A  
TR1, TR2:  
R1=10 kW  
R2=33 kW  
Transistor 2SD 1866 or equivalent  
Note:  
1) Peripheral units 1 and 2 cannot be driven simultaneously.  
2) To drive them continuously, set the duty cycle ratio to 20% or less (except when a  
peripheral buzzer is connected).  
3) Never use the peripheral buzzer drive command if a device other than a peripheral  
buzzer is connected (i.e., cash drawer, etc.). Doing so can damage the connected device  
and this circuit.  
4) The status of the compulsion switch can be known from the status command. Refer  
to the separate Programmer's Technical Reference manual for details.  
W
5) Minimum resistance for coils L1 and L2 is 24 .  
6) Absolute maximum ratings for diodes D1 and D2 (Ta = 77°F/25°C) are:  
Average Rectified Current Io = 1A  
7) Absolute maximum rating for transistors TR1 and TR2 (Ta = 77°F/25°C) are:  
Collector current IC = 2.0 A  
– 54 –  
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15. Memory Switch Settings  
Each memory switch is stored in EEPROM. For details on the functions and settings of memory  
switches, refer to the separate Programmer's Technical Reference manual.  
The table below shows the factory settings for the memory switches.  
Memory Switch  
Hexadecimal Code  
0
1
2
3
4
5
6
7
8
9
0000  
0000  
0000  
0000  
0000  
0000  
0000  
0000  
0000  
0000  
WARNING  
Changing the memory switch settings can cause the printer to fail to operate correctly.  
– 55 –  
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59102601  
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