Oki Network Router BMG7011 User Manual

BMG7011 and BMG7012

Broadband Media Gateway

User’s Guide

Oki Network Technologies

Revision 1.9 Preliminary

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Copyrights Notice

The BMG7011 and BMG7012 Broadband Media Gateways are products of Oki Network Technologies

Rights to reproduce this manual are restricted by the Copyright{ XE "Copyright" } Act.

No part of this document may be reproduced, stored on a retrieval system, or transmitted in any form by any means, electronic,

mechanical, imaging, recording or otherwise, without the express written permission of Oki Network Technologies.

Information in this document is subject to change without notice.

The contents of this document have been prepared with the utmost care. However, if you should notice an ambiguous point or

omission, please contact an authorized agent. Oki Network Technologies assumes no responsibility with respect to consequences

resulting from the use of these products and/or the content and interpretation of the information contained in this manual.

First edition: November 2003

Ethernet is a registered trademark of Xerox Corporation. Other companies and product names mentioned in this manual are the

registered trademarks or services of their respective companies.

Revision 1.8

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Contents

1. OVERVIEW.......................................................................................................................................................1

1.1

1.2

1.3

PACKAGE CONTENTS...................................................................................................................................1

SYSTEM REQUIREMENTS.............................................................................................................................1

FEATURES ....................................................................................................................................................1

2. HARDWARE INSTALLATION.......................................................................................................................3

2.1

2.2

2.3

FRONT VIEW (LEDS)...................................................................................................................................3

REAR VIEW (PORTS)....................................................................................................................................4

INITIAL INSTALLATION PROCEDURES FOR ADSL AND CABLE NETWORKS.................................................5

2.3.1 Configuring TCP/IP Protocol for Your PC.............................................................................................5

2.4

CONFIGURING THE BMG7011 AND BMG7012 VOIP GATEWAYS ...............................................................6

2.4.1 Configuring via Web Browser.................................................................................................................6

2.4.2

Setting your BMG to communicate through PPPoE...............................................................................7

2.4.3 Setting your BMG to communicate through DHCP................................................................................9

2.4.4 Setting your BMG to communicate through a Static IP address...........................................................11

2.5

INSTALLATION OVERVIEW FOR ADSL AND CABLE NETWORKS ...............................................................12

3. STATUS ............................................................................................................................................................15

3.1.1 System Status: .......................................................................................................................................15

3.1.2 Port Status: ...........................................................................................................................................16

3.1.3 DHCPC Status:.....................................................................................................................................17

3.1.4 PPPoE Status:.......................................................................................................................................18

3.1.5 PPPoE Configuration:..........................................................................................................................19

3.2

DHCP SERVER CONFIGURATION...............................................................................................................20

3.2.1 DHCP Configuration............................................................................................................................20

3.3

WAN CONFIGURATION..............................................................................................................................21

3.3.1 WAN IP .................................................................................................................................................21

3.3.2 Remote Provisioning.............................................................................................................................22

3.3.3 Device Mode .........................................................................................................................................23

3.4

NTP ...........................................................................................................................................................24

3.4.1 NTP.......................................................................................................................................................24

3.5

NAPT CONFIGURATION ............................................................................................................................25

3.5.1 Port Forwarding ...................................................................................................................................25

3.5.2 IP Filtering............................................................................................................................................26

3.5.3 DMZ......................................................................................................................................................27

3.6

QOS ...........................................................................................................................................................28

3.6.1 QoS Configuration................................................................................................................................28

3.6.2 DSCP Configuration.............................................................................................................................29

3.6.3 VLan Configuration ..............................................................................................................................30

3.7

3.8

MAC CLONING...........................................................................................................................................31

PSTN CONFIGURATION .............................................................................................................................32

iii

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3.8.1 Switch Key.............................................................................................................................................32

3.8.2 Digit Map..............................................................................................................................................33

3.9

PROVISION CONFIGURATION .....................................................................................................................34

SYSLOG CONFIGURATION..........................................................................................................................35

EMS CONFIGURATION...............................................................................................................................36

3.10

3.11

3.11.1

3.11.2

3.11.3

3.12

3.12.1

3.12.2

EMS ..................................................................................................................................................36

SNMP Community ............................................................................................................................37

SNMP Trap Target ............................................................................................................................38

VOIP CONFIGURATION ..............................................................................................................................39

Protocol ............................................................................................................................................39

User ..................................................................................................................................................40

MGCP...............................................................................................................................................41

SIP ....................................................................................................................................................42

H.323 ................................................................................................................................................44

CODEC.............................................................................................................................................46

Caller ID...........................................................................................................................................48

RTP...................................................................................................................................................49

Tone ..................................................................................................................................................50

3.12.3

3.12.4

3.12.5

3.12.6

3.12.7

3.12.8

3.12.9

3.12.10 FAX ...................................................................................................................................................52

3.12.11 STUN ................................................................................................................................................53

3.12.12 Speed Dial ........................................................................................................................................54

3.12.13 Call Features ....................................................................................................................................55

3.12.14 Phone book.......................................................................................................................................56

3.13

3.13.1

3.13.2

3.14

3.14.1

3.14.2

3.15

3.15.1

3.15.2

3.15.3

PASSWORD CONFIGURATION .....................................................................................................................57

Supervisor Password ........................................................................................................................57

User Password..................................................................................................................................58

UPGRADE CONFIGURATION .......................................................................................................................59

Firmware ..........................................................................................................................................59

Configuration ...................................................................................................................................60

SAVE ..........................................................................................................................................................61

Save Configuration...........................................................................................................................61

Load Default Settings .......................................................................................................................62

Reboot...............................................................................................................................................63

APPENDIX A: TROUBLESHOOTING ................................................................................................................64

APPENDIX B: SPECIFICATIONS........................................................................................................................65

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Overview

The BMG7011 and BMG7012 are external standalone devices that can provide cost effective voice communication

over an IP Network. The BMG7011 and BMG7012 gateways are available in one and two channel models

(respectively). Both models connect directly to analog phones, fax machines, and the IP Networks without the need for

additional equipment. With the Ethernet interface of the VoIP gateways connected to another device with a WAN

interface (e.g. xDSL, cable modem...), the BMG7011 and BMG7012 VoIP gateways provide toll quality voice

communication and reliability for the user.

1.1

Package Contents

Carefully unpack the shipping package containing the VoIP gateway and make sure that you have the following items.

If you find anything missing, mismatched or damaged, promptly contact your dealer who you purchased your product

from for assistance.

ꢀ

One VoIP Residential Gateway

One RJ-11 telephone line for first telephone

One RJ-11 telephone line for second telephone (optional)

One RJ-11 telephone line for PSTN backup use (optional)

One RJ-45 Ethernet cable

One power adapter with power plug

One package contents sheet

1.2

System Requirements

ꢀ

One RJ-45 Broadband Internet connection via cable, ADSL, or wireless modem, etc.

One PC with 10Mbps, 100Mbps, or 10/100 Mbps Ethernet card installed or Ethernet port for unit management

purposes.

ꢀ

TCP/IP protocol for each PC

Microsoft Internet Explorer 4.0 or later (5.0 is strongly recommended for web configuration)

One or two standard touch-tone telephone(s)

1.3

Features

KEY FEATURES

•

BMG7011 - 1 Channel

BMG7012 - 2 Channel

Integrated Routing Capabilities

Call Control Protocols H.323, SIP, MGCP

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•

Caller ID Indication with FSK Modem/ DTMF

Outward Speed Dial

Automatic Call Routing To PSTN For Specific Numbers

Backup Life Line Access To PSTN By Switch-Code

Custom Country Tone Definitions

Internal Call Routing Table

H.450 Call Supplementary Services

H.235 Security Gatekeeper Authentication

Configurable CODEC With Flexible Packet Size

Support For T.38 Real Time Facsimile Transmission

QoS FEATURES

•

Adaptive Jitter Buffer

G.168 Echo Cancellation

Voice Activity Detection (VAD)

Comfortable Noise Generation (CNG)

IP Packet ToS Field Bit Management

IEEE 802.1p/Q Priority Tag, VLAN Support

Internal Voice Priority Control To LAN/ WAN Port

MANAGEMENT FEATURES

•

Support Static, PPPoE And DHCP IP Address Assignment

Automatic Provisioning Mechanism For Telephone Number Assignment,

Configuration Uploads, And Firmware Upgrades

Web-Based Configuration Management

•

TELNET Command Line Interface

TFTP Configuration And Firmware Automatic Provisioning

SYSLOG Status Monitoring And Fault Management

SNMP v2/ MIB2

Multiple Level Password Security

NTP Time Management

UNIX/Windows Based Element Management System (EMS) -Optional

INTEGRATED ROUTING FEATURES

•

Bridge/ Gateway Mode

NAPT

DHCP Server

DMZ

IP Filtering/ Port Forwarding

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Hardware Installation

2.1

Front View (LEDs)

Figure 1 - The front panel of the BMG7011 and BMG7012 VoIP gateways

LED

Color

Status

Description

Off

When the BMG7011 and BMG7012 VoIP gateways is powered on

No power provided

PWR

Green

Blinking

When data is being transmitted or received

When WAN Link is established

WAN

LAN

Green

Off

When WAN Link is not established

Blinking

When data is being transmitted or received

When LAN Link is established

Green

Off

When LAN Link is not established

When VoIP telephone service is ready

When VoIP telephone service is not ready. Phone line is connected directly to PSTN

When there is an incoming call (the telephone is ringing)

When the telephone is in use

ONLINE

LINE

Off

Blinking

LINE1 & LINE2

Off

When telephone is not in use

WAN/LAN/ONLINE

ONLINE/LINE(s)

Green

All Blinking Momentary blinking indicating gateway Reboot

All Blinking Simultaneous blinking indicates Firmware upload in progress

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2.2

Rear View (Ports)

Figure 2 - The rear panel of the BMG7011 and BMG7012 VoIP gateways

•

LINE:

RJ-11 connector, connected to PSTN back-up line

PHONE1 & PHONE2:

RJ-11 connectors, connected to analog telephones or Fax machines

Power connector, connected to the power adapter packaged with the BMG unit

Ethernet RJ-45 connector, connected to PC using a RJ-45 Ethernet cable (optional)

PWR:

ENET:

WAN:

Ethernet RJ-45 connector, connected to WAN access device, such as the

cable modem or ADSL modem

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2.3

Initial Installation Procedures for ADSL and Cable Networks

Prior to installing the BMG7011/7012 into the network, the units must be setup to work within either a PPPoE, DHCP,

or Static IP environment. This is accomplished prior to placement of the unit into the network.

1. Configuring TCP/IP Protocol for your PC allowing for entry into web based setup screensSteps involved with

configuring the BMG7011 and BMG7012 VoIP gateways in Supervisor Mode

2. Setting your BMG to communicate through PPPoE

3. Setting your BMG to communicate through DHCP

4. Setting your BMG to communicate through a Static IP address

2.3.1

Configuring TCP/IP Protocol for Your PC

To communicate with and configure this device, you will need to set your PC ‘s IP protocol to the default BMG IP

Address. If you enable static IP addressing, make sure your PC resides in the same subnet with this device’s LAN IP

Address (default IP Address: 192.168.100.1, default subnet mask: 255.255.255.0).

For Windows 98/Me

1. From the Start menu, click Settings, and then click Control Panel.

2. Double-click Network.

3. On the Configuration tab, check if TCP/IP protocol is installed on the components list.

4. If yes, go to Step 8. If no, then click Add.

5. Highlight Protocol and click Add.

6. Select Microsoft from the Manufactures list and select TCP/IP from the Network Protocols list.

7. Click OK. You will see TCP/IP displayed on the network components list.

8. Highlight TCP/IP and click Properties.

9. Select the IPAddress tab and check Specify an IP address.

10. Set IP address as 192.168.100.100, Subnet mask as 255.255.255.0 and press OK.

For Windows 2000/XP

1. From the Start menu, click Settings, and then click Network and Dial-up Connections.

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2. Double-click Local Area Connection.

3. Click Properties.

4. Click Internet Protocol (TCP/IP) and then click Properties.

5. Check Use the following IP address.

6. Set IP address as 192.168.100.100, Subnet mask as 255.255.255.0 and press OK.

For Windows NT

1. From the Start menu, click Settings, and then click Control Panel.

2. Double-click Network.

3. On the Protocol tab, check if TCP/IP protocol is installed on the components list.

4. If yes, go to Step 7. If no, then click Add.

5. Highlight TCP/IP Protocol and click OK.

6. When asked to use DHCP, click No.

7. Select TCP/IP Protocol and click Properties.

8. When Information Message appears, click OK.

9. On the IPAddress tab, check Specify an IP address.

10. Set IP address as 192.168.100.100, Subnet mask as 255.255.255.0 and press OK.

11. When asked to restart your computer, click Yes.

For Linux

1. In command line interface, enter netconf.

2. Highlight and click Host name and IP network devices.

3. Set IP address as 192.168.100.100, Subnet mask as 255.255.255.0.

4. Highlight and click Accept to save the configuration.

2.4

Configuring the BMG7011 and BMG7012 VoIP gateways

Oki has integrated a powerful Web based server within the BMG7011 and BMG7012 gateways for quick and easy

verification of connection status and device configuration.

2.4.1

Configuring via Web Browser

Once your PC is properly configured, please proceed the following steps:

1. Start the web browser.

2. Enter the default IP address 192.168.100.1 of this device in the Address box to access the web configuration

menu.

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3. The web configuration menu provides two operation modes: Supervisor Mode and User Mode. The web

configuration menu varies according to different operation mode.

Supervisor Mode:

When the following window pops up, enter the predefined user name as supervisor and password as

okiconnect and then press OK key.

User Mode:

For User mode login, enter “user” in the User Name entry cell “guest” in the Password entry cell – press OK.

2.4.2

Setting your BMG to communicate through PPPoE

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Enter Username and Password (supplied by Service Provider) in the PPPoE Configuration setup screen.

If communicating over PPPoE, you must select <Disable> in the DHCP Configuration setup screen.

Select PPPoE within the WAN Configuration setup screen.

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Finally, select either <Bridge> or <Gateway> within the Device Mode Configuration setup screen.

SAVE configuration settings.

2.4.3

Setting your BMG to communicate through DHCP

If communicating over DHCP, you must select <Enable> in the DHCP Configuration setup screen.

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Select DHCP within the WAN Configuration setup screen.

Finally, select either <Bridge> or <Gateway> within the Device Mode Configuration setup screen.

SAVE configuration settings.

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2.4.4

Setting your BMG to communicate through a Static IP address

The BMG7011 and BMG7012 VoIP Gateways can be setup to communicate over a Static IP address.

If communicating with a Static IP address then <disable> DHCP.

Select Static IP Address. Enter IP, Mask, Gateway, and DNS addresses supplied by Service Provider.

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Finally, select either <Bridge> or <Gateway> within the Device Mode Configuration setup screen.

SAVE configuration settings.

2.5

Installation Overview For ADSL and Cable Networks

Example DSL installation

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Example Cable installation

Figure 3: Installation Diagrams

1. WAN: Plug one end of the RJ-45 Ethernet cable into the WAN port and plug the other end into the Ethernet port

of the Internet service device, such as the cable modem or ADSL modem. Then connect the cable modem or

ADSL modem to the modem port of the splitter using a RJ-11 telephone line.

2. PHONE1 & PHONE2:

Plug one end of the RJ-11 telephone cable into the PHONE1 or PHONE2 port and plug the other end into the

phone socket on a telephone set.

3. LINE: (optional)

ADSL: Plug one end of the RJ-11 telephone cable into the LINE port and plug the other end into the phone port

of the splitter. Then connect the splitter to the phone socket in the wall using a RJ-11 telephone cable.

Cable: Plug one end of the RJ-11 telephone cable into the LINE port and plug the other end into the phone

socket in the wall.

The LINE port is for back-up use allowing for direct connection to the PSTN (Public Switched Telephone

Network). If the BMG7011 and BMG7012 VoIP gateways lose WAN connection or the VoIP function is not

available, the BMG7011 and BMG7012 will allow the analog telephone to access the PSTN service.

4. ENET: (optional)

Plug one end of the RJ-45 Ethernet cable into the ENET port and plug the other end into the Ethernet socket of

NIC on your PC. (Optional for the PC to connect to the Internet.)

5. PWR:

Plug one end of the power adapter into the PWR port and plug the other end into an electric outlet on the wall.

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Web Interface Screen Descriptions

The following pages contain brief descriptions of each web page and its functions within the web based

configuration web server. To apply any setting altered on any page, click OK. To clear values entered on the

screen, click Reset. Changing to another screen without clicking OK will not save the settings you have made.

Remember to click OK before browsing screens or your configuration will be ignored.

Note: After making all necessary settings, you need to save the configurations and then reboot the BMG to

make the new settings take effect.

Resetting to Default (firmware v01.04.01 or higher)

To reset BMG settings to “default” settings, or to reset a password and if your firmware is version 01.04.01 or

higher, you can use the Keypad (Analog phone connect to first port) to Reset-To-Default (dial *#123).

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3.1

Status

3.1.1

System Status:

The setup screen, example below, will be displayed when you first connect. This screen contains Board ID, Firmware

Version, Web UI Version, and MAC Address.

Figure 4 – System Status Window

Item

Description

Board ID is used to identify the unit and upgrade the firmware

Specifies the installed firmware version.

Board ID

Firmware Version

Web UI Version

Specifies the current Web User Interface version.

Specifies the unique hardware address of the BMG7011 and BMG7012 VoIP Gateways.

Used for automated provisioning

MAC Address

VoIP Service Status

Specifies VoIP service status

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3.1.2

Port Status:

You can check the status of all I/O ports by clicking Port Status.

Figure 5 – Port Status Window

Item

Description

Shows phone status either VoIP mode or PSTN mode (PSTN mode when

VoIP is not available)

Phone 1 Port

Phone 2 Port

Shows phone status either VoIP mode or PSTN mode (PSTN mode when

VoIP is not available)

WAN Port

LAN Port

Shows WAN Link status either connected or not connected

Shows LAN Link status either connected or not connected

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3.1.3

DHCPC Status:

If you enable DHCP mode, you can see the status by clicking DHCPC Status (“C”-connection).

Figure 6 – DHCPC Status Window

Item

Description

Assigned IP Address assigned by DHCP server for this unit

Subnet Mask

Broadcast

Gateway

Broadcast

Default Gateway

DNS

DNS Address

NTP Server

Provision Server

IP Address of NTP Server.

IP Address of Provision Server.

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3.1.4

PPPoE Status:

If you enable PPPoE mode for WAN, you can see the status by clicking PPPoE Status.

Figure 7 – PPPoE Status Window

Item

Service Name

AC Name

Description

Service name assigned by PPPoE for this unit

Server name assigned by PPPoE for this unit

IP address

Local IP

Remote IP

Server IP address.

DNS1

DNS2

WIN1

WIN2

DNS IP address (Primary)

DNS IP address (Secondary)

WIN address (Primary)

WIN address (Secondary)

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3.1.5

PPPoE Configuration:

If you select PPPoE to get WAN IP Address of the BMG7011 and BMG7012 VoIP gateways, you need to enter the

User name and Password provided by your ISP.

Figure 8 – PPPoE Configuration Window

Item

Description

Username

Password

Provide username obtained from your ISP

Provide password obtained from your ISP

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3.2

DHCP Server Configuration

DHCP Configuration

3.2.1

If the device mode is gateway mode, we support DHCP Server on LAN side to assign IP address, etc. to the PC(s)

connected to the LAN port. You can set the Status, Last IP and Mode etc. on this page. After you make the settings,

click OK for the settings to immediately take effect.

Figure 9 – DHCP Configuration Window

Item

Description

Status

The DHCP Server is enabled or disabled.

Last IP

Mode

The last IP can be assigned by the DHCP server.

The network settings assigned to the DHCP Client is Auto mode or Manual Mode. In Auto mode, the DNS

settings are from the WAN side. In Manual mode, the DNS settings are from the user’s input in this page.

DNS

You can manually set the value in Manual mode or it takes the value from WAN side in Auto mode.

The least time of the DHCP client to holding the network settings. The value is useful in Auto mode.

Domain

Least time

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3.3

WAN Configuration

WAN IP

3.3.1

You can select the method to obtain the IP address of the VoIP Gateway by selecting one of the following modes.

After the BMG is rebooted, the settings you have made will take effect.

Figure 10 – WAN Configuration Window

Item

Description

Static IPAddress The IP address of the WAN side is assigned by the user.

The IP address of the WAN side for static IP assignment

Mask

Gateway

DNS

The subnet mask of the WAN side for static IP assignment

The IP address of the default Gateway of WAN side for static IP assignment

The IP Address of Domain Name Server of WAN side for static IP assignment

The IP Address of the WAN side is assigned by the ISP’s DHCP server

The IP Address of the WAN side is assigned by ISP’s PPPoE server

DHCP

PPPoE

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3.3.2

Remote Provisioning

If the Provisioning is off, telnet and http access from WAN port is blocked. This function is only active in gateway

mode.

Figure 11 – Provisioning Configuration Window

Item

Description

Status

Turn Off or On remote provisioning

Caution: Be careful, once remote provisioning is turned “Off”, there is no way to

using default IP address 192.168.0.1

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3.3.3

Device Mode

If the Device Mode is set to Gateway, NAPT is enabled. On the contrary, if Device Mode is set to Bridge, NAPT is

disabled.

Figure 12 – Device Mode Configuration Window

Item

Description

Device Mode

Select Bridge mode or Gateway mode

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3.4

NTP

3.4.1

NTP

Network Time Protocol used for setting gateway configurations to obtain time information from a public network

timeserver. (example: 198.123.30.132)

Figure 13 – Device Mode Configuration Window

Item

Description

NTP Server

Set IP Address

Expires

Time designated for re-query. Expiration set in seconds

Geographical time zone based on GMT

Time Zone

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3.5

NAPT Configuration

Port Forwarding

3.5.1

You can add or delete Port Forwarding Rule to the device in Gateway mode. When the packet travels through the

gateway, if the port of the packet matches the port of port-forwarding rule, then packet will be forwarded to the

private IP address configured of the matched rule.

Figure 14 – Port Forwarding Rule/Rule Table Window

Item

Description

Tcp/udp/both

Forward Port

To Private IP

Select if you want to forward the packet based on tcp, udp or both

The tcp or udp port number for which you want to forward

The IP Address of the pc in the LAN side is forwarding to

The ID of the port forwarding rule is to be deleted

Rule Table

Maximum of 10 forwarding together with IP Filtering can be specified

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3.5.2

IP Filtering

You can add or delete IP Filter Rule to the device in Gateway mode. When the packet enters the VoIP Gateway, the

packet will be blocked if the source IP of the packet matches the rule of IP Filter.

Figure 15 – IP Filter Configuration Window

Item

Description

Public IP

The Public IP Address is to be filtered.

The ID of the IP Filter rule is to be deleted.

IP Filter Table

Maximum of 10 entries together with Port Forwarding can be

specified.

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3.5.3

DMZ

You can enable or disable DMZ and specify the IP address of DMZ in Gateway mode. When an unfiltered packet

enters the VoIP Gateway it will be transferred to the DMZ, not port-forwarded, and not matched for the NAPT

binding.

Figure 16 – DMZ Configuration Window

Item

Description

DMZ

DMZ IP address

The DMZ is disabled or enabled.

The IP address of the DMZ.

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3.6

QoS

3.6.1

QoS Configuration

You can decide the QoS type of the packets sent out of the BMG VoIP gateway. If the type of QoS is DiffServ, you

can also specify the different values for Signal DSCP and Media DSCP. Both ToS and DSCP QoS are supported for

VoIP packets sent out from the BMG VoIP Gateway.

Figure 17 – QoS Configuration Window

Item

Description

QoS Type

The type of QoS can be disabled, DiffServ, or ToS.

ToS

The value of ToS is usually between 8~120.

Signal DSCP

Media DSCP

The value of Differentiated Services Code Point for Signal. (4~255)

The value of Differentiated Services Code Point for Media. (4~255)

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3.6.2

DSCP Configuration

You can set the DSCP mode to Trusted or Un-Trusted. The DSCP mode of operations is supported for PC data

traffic through the LAN interface. If it is set to Trusted Mode, the BMG will preserve the DSCP settings from the

LAN interface. If it is set to Un-Trusted mode, the BMG will remark to DSCP DE before forwarding to Uplink

interface.

Figure 18 – DHCP Configuration Window

Item

Description

DSCP Mode

Select Trusted mode or Un-trusted mode

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3.6.3

VLan Configuration

You can enable the VLan tag with VLan ID and priority for Data and Voice.

Figure 19 – DHCP Configuration Window

Item

Description

VLan Tag

Enable VLAN mode or disable VLAN mode

Data Priority

Data VLan ID

Voice Priority

Voice VLan ID

Set Data priority between 0-7

Set Data VLAN ID between 2~4094

Set Voice priority between 0-7

Set Voice VLAN ID between 2~4094

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3.7

Mac Cloning

This function is intended mainly for users connecting through a cable modem connection. Some ISPs require the

MAC address registration of the computer behind the cable modem before connections can be established. The BMG

takes the place of the computer behind the modem, and the local user can use the MAC Cloning option to enter the

original PC MAC address without the need to contact the ISP.

Figure 20 –Mac Cloning Window

Item

Description

Mac Cloning

Mac Address

Enables MAC Cloning mode or disables MAC Cloning mode

Specify the MAC address for MAC spoofing.

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3.8

PSTN Configuration

3.8.1

Switch Key

This functions allows user to set PSTN switch number. User can switch VoIP mode to PSTN mode by entering a

4-digit entry. “0000” is the default value. In the event IP service from provider is down, or to make calls via the PSTN

network, users can enter four-digit code and instantly make calls over PSTN.

Figure 21 –PSTN Switch Key Window

Item

Description

PSTNWKEY

Specify digit for immediate PSTN Access

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3.8.2

Digit Map

This function allows user to set the Digit Map. User can set up a list of numbers with specific prefix and total length

of phone number to switch from VoIP mode to PSTN mode. When user enters in specific, predefined phone numbers,

the BMG gateway will automatically send these calls over the PSTN.

Figure 22 –PSTN Digitmap Window

Item

Description

Prefix

Enter the prefix of the telephone number. The maximum length is 15 digits.

Length

Enter the total length of the telephone number. The length is ranged from 0~64. “0” means the

length is not fixed.

Add/Modify

Delete

Add or modify your desired prefix and length of the telephone number with 15 maximum entries

Delete an existing prefix and length of the telephone number from the Digit Map Table

Press this button will show new changes

Refresh

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3.9

Provision Configuration

The BMG7011/ 7012 gateways support a Provisioning Configuration mechanism to set the gateway configuration

parameters. When the Gateway downloads the configuration file from the Provisioning server, it will compare the

downloaded parameters and existing local parameters. If the former is newer, the existing local setting parameters

will be overwritten and the downloaded setting parameters will be written into the FLASH memory. This feature sets

Provision Configurations including server address, server port number, group, and expiry time. Save and Reboot.

Figure 23 –Provision Configuration Window

Item

Description

Server Address

Server Port

Group

The IP Address of Provision Server. Enter the address provided by your ISP.

The receiving port number of Provision Server. Enter the value provided by your ISP.

Enter the string for different user group. The maximum length is 64. Enter the value provided by

your ISP.

Expires

Periodic time in seconds to check new update for configuration to provisioning server. Enter the

value provided by your ISP.

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3.10

Syslog Configuration

The BMG7011/ 7012 VoIP gateway supports Syslog. Syslog is used to send UDP packets via Syslog port (514) and

keep messages in the Log Server.

Figure 24 –Syslog Configuration Window

Item

Description

Server Address

Server Port

Specify the IP Address of Syslog server.

Specify the port number of Syslog server.

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3.11

EMS Configuration

EMS

3.11.1

This VoIP gateway supports EMS management function. Users can set the EMS configuration including Server

Address, Server Port, Community, and expiration time.

Figure 25 –EMS Configuration Window

Item

Description

Server Address

Server Port

Community

Expires

Specifies the IP address of EMS server

Specifies the Port number of EMS Server

Specifies the Community used to EMS Server

Specifies the valid period of the VoIP gateway managed by EMS Server. The unit is second.

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3.11.2

SNMP Community

The BMG7011/ 7012 VoIP Gateway supports SNMP agent. Users can use EMS to manage the VoIP Gateway via

SNMP protocol. Save and Reboot.

Figure 26 –SNMP Community Configuration Window

Item

Description

Set Community

Get Community

Trap Community

The Community is used when the user sets OIDs (Object Identifiers)

The Community is used when the user gets OIDs (Object Identifiers)

The Community is used when the user processes the traps.

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3.11.3

SNMP Trap Target

The BMG7011/ 7012 VoIP gateways support (4) Trap targets. You can specify each IP and Port to receive the traps

sent from the VoIP Gateway. Save and Reboot.

Figure 27 –SNMP Trap Configuration Window

Item

Description

Trap

The traps will be sent (on) or not (off).

Specify the IP Address to which the traps of the VoIP Gateway will be sent.

Specify the Port to which the traps of the VoIP Gateway will be sent.

Port

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3.12

VoIP Configuration

Protocol

3.12.1

This screen allows you to set the preferred protocol.

Figure 28 – VoIP User Configuration Window

Item

Description

MGCP

SIP

Select MGCP for MGCP Protocol

Select SIP for SIP Protocol

H.323

Select H.323 for H.323 Protocol

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3.12.2

User

This screen allows you to set the user information such as username, password and display name. You should obtain the

values from your service provider for these services. Save and Reboot.

Figure 29 – VoIP User Configuration Window

Item

Description

User (check box)

Username

Check user0 or user1 or both for phone to be used

Specifies the name (or phone number) of the user

Specifies the password of the user

Password

Display name

Specifies the displayed user name for H.323 protocol specifies

H.323 ID

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3.12.3

MGCP

This screen allows you to make MGCP configurations including local port, call agent address, call agent port number,

wild-carded RSIP, Name style, and expiry time.

Figure 30 – VoIP MGCP Configuration Window

Item

Description

Local Port

This port number is identified to receive/send data from/to the Call Agent.

Specifies the IP Address of Call Agent.

Call Agent Address

Call Agent Port

This port number is identified to receive/send data from/to the VoIP Gateway.

Enabling this field permits the use of wild card signals to replace RTP with RSTP.

Wild-carded

RSTP

Endpoint name style

Expires

Sets Endpoint name style.ex. aaln/#@[ip_addr] / mac_addr/#@[ip_addr] / aaln/#@mac_addr

“Expires” specifies the period (in seconds) that the VoIP Gateway sends keeping-alive message

to the Call Agent.

This is to help check the connection status in case the VoIP Gateway is accidentally

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disconnected from the Call Agent.

3.12.4

SIP

This screen allows you to make SIP configurations including local port, SIP proxy server address, port number, registrar

server address, port number, expiry time, SIP domain, and subject. Save and Reboot.

Figure 31 – VoIP SIP Configuration Window

Item

Description

Local Port

Specifies the port number of the SIP stack. 5060 is the default port number.

Specifies the IP address of SIP proxy server

Proxy Address

Proxy Port

Specifies the port number of SIP proxy server

Registrar Address

Registrar Port

Expires

Specifies the IP address of Registrar server. Registrar server is often the same as SIP proxy server

Specifies the port number of Registrar server.

“Expires” specifies the period (in seconds) that the VoIP Gateway sends Registration message to

Registrar server. This is to help check the connection status in case the VoIP Gateway is

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accidentally disconnected from the Registrar server.

SIP Domain

Subject

Specifies the domain name to which BMG is assigned to by the service provider

Specifies the content of the subject header in outgoing INVITE message. This is used to indicate

the title of the call.

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3.12.5

H.323

This screen allows you to make changes to the H.323 configurations including local port, H.323 Gatekeeper ID,

Gatekeeper Address, port number, H235 Password (optional), expiry time, Fast Start mode, and DTMF signal type. Save

and Reboot.

Figure 32 – VoIP H.323 Configuration Window

Item

Description

Local Port

Specifies the port number of the H.323 stack. 1720 is the default port number.

Specifies the ID of Gatekeeper

Gatekeeper ID

GK1 Address

GK2 Address

Gatekeeper port

H235 Password

Expires

Specifies the IP address of Gatekeeper.

If Secondary Gatekeeper is specified.

Specifies the port number of Gatekeeper.

Specifies the password for secured registration

“Expires” specifies the period (in seconds) that the VoIP Gateway sends Registration message to

Gatekeeper. This is to help check the connection status in case the VoIP Gateway is accidentally

disconnected from Gatekeeper.

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Fast Start

DTMF

Enables the Fast start mode or Disable to Normal start mode

Specifies the DTMF signal types

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3.12.6

CODEC

This screen allows you to set CODEC configurations including Codec Rate, Preferred Codec, and VAD. Save and

Reboot.

Figure 33 – VoIP Codec Configuration Window

Item

Description

CODEC Rate

“CODEC rate” specifies the packetization time (in milliseconds).

The value is from 10 to 40 ms for G.711 in 10 ms increments (20ms recommended)

The value is from 10 to 80 ms for G.729A in 10 ms increments (20ms recommended)

The value is 30, 60 or 90 ms for G.723.1 (30ms recommended)

Specifies the preferred method of voice compression.

Preferred CODEC

VAD

Voice Activity Detection feature.

Enabled: sending packets only while the user is speaking. This will save the bandwidth but cause

the time delay.

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Disabled: sending packets no matter the user is speaking or not. This will improve the voice

quality to be more smoothly but increase more traffic load.

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3.12.7

Caller ID

This screen allows the user to set the FSK and DTMF. Save and Reboot.

Figure 34 – VoIP Caller ID Configuration Window

Item

Description

FSK/ DTMF

Specifies the Caller ID transmission type.

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3.12.8

RTP

This screen allows user to set RTP port number. Save and Reboot.

Figure 35 – VoIP RTP Configuration Window

Item

Description

RTP port

Specifies the RTP port number to the far end device that the voice packet should be received on

this port number

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3.12.9

Tone

This screen allows user to set the tone configurations including Rx gain, Tx gain, ringing tone, dial tone, busy tone, ring

back tone, and call waiting tone. You can choose the country tone or you can customize with the following parameters.

Save and Reboot.

Figure 36 – VoIP Tone Configuration Window

Item

Description

Country Tone

Rx Gain

Tx Gain

Select one of listed countries for country default tone

Adjusts the receiving audio gain to be higher or lower range –15 to 15dB

Adjust the transmitting audio gain to be higher or lower range –15 to 15dB

Sets the ringing cadence (in milliseconds). <ontime, offtime>

Ring

Dial Tone

Busy Tone

Sets the dial tone pattern <ontime, offtime (in milliseconds), freq1, freq2 (in Hz)>

Sets the busy tone pattern <ontime, offtime (in milliseconds), freq1, freq2 (in Hz)>

Ring Back Tone Sets the ring back tone pattern <ontime, offtime (in milliseconds), freq1, freq2 (in Hz)>

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Call Waiting

Tone

Sets the call waiting tone pattern <ontime, offtime (in milliseconds), freq1, freq2 (in Hz)>

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3.12.10

FAX

This screen allows user to set the port number for sending/receiving T.38 packets. T.38 protocol supports data-resending

mechanism in case of any missing data during transmission. Save and Reboot.

Figure 37 – VoIP Fax Configuration Window

Item

Description

T.38 Fax

T.38 port

Enable or disable T.38 Fax transmission

Specifies the T.38 port number for sending/receiving T.38 packets

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3.12.11

STUN

This screen allows user to set NAT address, STUN server address, STUN server port, local port, and expiry time. Save

and Reboot.

Figure 38 – VoIP STUN Configuration Window

Item

Description

NAT Address

Statically specifies the IP address of the BMG for VoIP if it is installed behind a NAT. The IP address is

the WAN side IP address from the NAT device. Do not set an IP address when STUN is used. STUN will

automatically update this address.

STUN Server Address Specifies the IP address of STUN server (Simple Traversal of User Datagram)

STUN Server Port

Local Port

Specifies the port number of STUN server

Specifies the local port number of STUN client

Expires

“Expires” specifies the period (in seconds) that the VoIP Gateway sends STUN message to STUN server.

This is to help check the connection status in case the VoIP Gateway is accidentally disconnected from

STUN server.

User can dynamically set the IP address for VoIP using STUN. Please set the NAT address to 0

if STUN method is used. Vice versa, if NAT address is used, set the STUN Server Address to 0.

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3.12.12

Speed Dial

The speed dial is used to set up a list of telephone numbers and SIP addresses of the call parties you wish to call.

Figure 39 – VoIP Speed Dial Configuration Window

Item

Description

Number

Specifies the abbreviated number of the call party.

Destination

Enter the SIP address (or PSTN number) of the call party

(Example: [email protected])

Add/Modify

Delete

Add or modify the abbreviated number and SIP address or full telephone number of the call

party.

Delete or modify the abbreviated number and SIP address or full telephone number of the call

party from the Speed Dial Table.

Refresh

Pressing this button will show new changes.

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3.12.13

Call Features

Set Call features for BMG including call Hold, call Waiting, call Forwarding. Save and Reboot.

Figure 40 – VoIP Call Feature Configuration Window

Item

Description

Port

Configure port 1 or port 2 – For BMG7012 Only

Call Hold

Enable or Disable Call Hold feature. User can use flash key to hold the other party. Once call hold is disabled, call waiting is also

disabled.

Call Waiting

Enable or Disable Call Waiting feature. If a user is talking with one party and the other call come in, a user can use flash key to switch to

either party. If a user wants to disconnect with one party and talk with the other one, a user needs to enter disconnect code

Call Transfer

Enable or Disable Call Transfer feature, User can configure the feature code to perform call transfer function without consultation.

Enable or Disable Call Forwarding. There are 3 types Call Forwarding.

Call Forwarding

Always: Unconditionally forward a call to the destination that user configured.

Busy: Forward a call to the destination that user configured only when the line is busy

No-Answer: Forward a call to the destination that user configured when nobody answers call after # of rings

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3.12.14

Phone book

You can edit the phone book to map the IP and phone number.

Figure 41 – VoIP Call Feature Configuration Window

Item

Description

IPAddress

IP Address for the phone # specified

Phone Number

Phone Book

Phone book number to call

Maximum 100 entries

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3.13

Password Configuration

Supervisor Password

3.13.1

The password will be used for authentication. It is recommended that you reset the password for administrator

security.

Figure 42 –Supervisor Password Window

Item

Description

Old Password

Enter the predefined password.

New Password

Confirm Password

Enter the new password.

Re-enter the new password in this field to ensure it is correct..

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3.13.2

User Password

The password will be used for authentication. It is recommended that you reset the password for user security.

Figure 43 – User Password Window

Item

Description

Old Password

Enter the predefined password.

Enter the new password.

New Password

Confirm Password

Re-enter the new password in this field to ensure it is correct..

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3.14

Upgrade Configuration

Firmware

3.14.1

This feature allows you to upgrade the firmware on the VoIP Gateway from the web browser. The firmware on the

VoIP Gateway is stored on FLASH ROM. To upgrade firmware, you need to download the firmware to your local

computer then, click Browse to locate the new firmware on your computer. Click Upgrade to complete the process.

See Firmware upgrade guide for additional information.

Figure 44 – Firmware Upgrade Window

Item

Description

Current Version

New Firmware

Shows current Firmware version

Enter new Firmware’s file name

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3.14.2

Configuration

You can upload to the current configuration to the TFTP server or download a new configuration to the unit from the

TFTP server. You have to specify TFTP IP Address for this purpose. Either the configuration file or phonebook file

can be uploaded or downloaded.

Figure 45 – Configuration Upgrade Window

Item

Description

TFTP Configuration

TFTP IPAddress

TFTP File Name

Select download/ upload configuration or phonebook

Specifies TFTP Server IP Address

Enter proper file name at TFTP Server for configuration/ phonebook

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3.15

Save

3.15.1

Save Configuration

Whenever you change into a new configuration, you need to save the new configuration data and then restart the

gateway unit to have the new settings take effect. Once you click on the “Save” button from the window below, the

new configuration data is automatically written into the FLASH memory and the system will be refreshed with new

data on your next reboot (refer to the following section “Reboot”).

Figure 46 – Save Configuration to Flash Window

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3.15.2

Load Default Settings

Click on the “Load” button if you would like to restore all default settings of the BMG7011/ 7012. Reboot the

gateway for the new settings to take effect. See the next section “Reboot” for more information.

Figure 47 – Load Default Settings Window

Item

Description

Default

All value will reset to default

All value will reset to default while the network setting (WAN IP) still remain.

Default except current

Network Settings

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3.15.3

Reboot

Once you click Reboot, the system will restart and be updated with new configuration data stored in the flash

memory.

Figure 48 – Reboot Window

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Appendix A: Troubleshooting

This section covers possible problems that may be encountered while using the BMG7011 and BMG7012 VoIP

Gateways and suggested solutions to them. If you follow the suggested solutions below, but the BMG7011 and

BMG7012 VoIP gateways still do not work properly, contact technical support for further advice.

Q: Power LED does not light up.

S: First check the AC adapter rating. The input rating must meet the specification of the country. The AC adapter

must be DC 12V/1.2A output.

S: If the AC adapter output is correct. The problem will be on the VoIP Gateway. Please replace the VoIP Gateway.

Q: Ethernet interface cannot work.

S: Make sure the Ethernet adapter card installed in the PC is workable. The technician can use Hub/Switch to test

it.

S: Make sure the Ethernet cable is workable, and the connection between PC and the VoIP Gateway is secure.

Q: Broadband access cannot work.

S: Make sure the Ethernet cable is workable, and the connection between Broadband device and the VoIP Gateway

is secure.

S: Check the DHCP or PPPoE server setting. You have to enter correct username and password for PPPoE

registration.

Q: Cannot download the proper configuration file.

S: Check if the connection between Provisioning Server and the VoIP Gateway is secure.

S: Check if the file name and setting of Provisioning file are correct.

Q: VoIP LED does not light up.

S: Check if configuration file indicates correct IP address and information of Soft-Switch.

S: Check if the VoIP Gateway is able to connect to Soft-Switch.

S: Check if the authorization content between the VoIP Gateway and Soft-Switch are the same.

Q: Cannot use PSTN backup line.

S: Disconnect the VoIP Gateway from the power supply and then check if PSTN backup line is workable.

S: Check the settings of “PSTN switch key and digit map” are correct.

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Appendix B: Specifications

SPECIFICATIONS

USER INTERFACE

Subscriber Port: 1-Port (7011), 2-Port (7012), RJ11

PSTN Port: 1-Port Back-up PSTN Life Line, RJ11

LAN Port: 1-Port, 10B-T/100B-TX, RJ45

NETWORK INTERFACE

WAN Port: 1-Port, 10B-T/100B-TX, RJ45

VOIP PROTOCOLS

Call Control: H.323 v4 and v2, SIPv2, MGCPv1

Audio CODEC: G.711 u/A-law, G.729a, G.723.1

Fax Transmission: T.38 Real-Time, 2.4k-19.2kbps Automatic Fax Detection

H.450 Supplementary Service H.235 Security

MANAGEMENT PROTOCOLS

TELNET, TFTP, SYSLOG, SNMP, HTTP Server, NTP, STUN, PPPoE Client, DHCP Client

UNIT PERFORMANCE

Typical Unit Latency: G.711; 50ms, G.729a; 55ms, G.723.1; 135ms

Echo Cancellation: G.168, 30dB, 16ms

POWER REQUIREMENT

DC Input: 12VDC, 1A Power Adapter: Universal, 100 - 230VAC, 50/60Hz, 18W

PHYSICAL SPECIFICATIONS

Dimensions: W190(7.5) x D130(5) x H30(1.2) mm (in) Weight: 340g (0.75 lbs) Without Power Adapter

ENVIRONMENTAL

Operating Temperature: 0°C(32°F) To 40°C(104°F)

Storage Temperature: -10°C(14°F) To 70°C(158°F)

Operating Humidity: 10% To 90% Relative, Non-Condensing

Storage Humidity: 5% To 95% Relative, Non-Condensing

REGULATORY CERTIFICATIONS

Safety: UL60950, EN60950

EMC: FCC Part 15 Class B, EN55022 Class B, CE marking Telecom: FCC Part 68, CTR21

Manufacturing: ISO 9001

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