555-7101-226
555-7101-226
CallPilot
Installation and Configuration
Part 2: 703t Server Hardware Installation
Product release 2.02
Standard 1.01
November 2005
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CallPilot
Installation and Configuration
Part 2: 703t Server Hardware Installation
Publication number:
Product release:
Document release:
Date:
555-7101-226
2.02
Standard 1.01
November 2005
Copyright © 2003 Nortel Networks. All Rights Reserved.
Printed in Canada
Information is subject to change without notice. Nortel Networks reserves the right to make
changes in design or components as progress in engineering and manufacturing may
warrant.
The process of transmitting data and call messaging between the CallPilot server and the
switch or system is proprietary to Nortel Networks. Any other use of the data and the
transmission process is a violation of the user license unless specifically authorized in
writing by Nortel Networks prior to such use. Violations of the license by alternative usage of
any portion of this process or the related hardware constitutes grounds for an immediate
termination of the license and Nortel Networks reserves the right to seek all allowable
remedies for such breach.
This page and the following page are considered the title page, and contain Nortel Networks
and third-party trademarks.
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*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR,
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Publication history
Standard 1.01
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Publication history
Publication history
November 2005
October 2003
Standard 1.01 of the CallPilot Installation and
Configuration, Part 2: 703t Server Hardware
Installation is issued for general release.
Standard 1.0 of the CallPilot Installation and
Configuration, Part 2: 703t Server Hardware
Installation is issued for general release.
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Standard 1.01
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Contents
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Unpacking the 703t server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Inspecting the server interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Replacing the side cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installing the chassis feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Index
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Contents
Standard 1.01
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703t server description
Standard 1.01
Server features
Introduction
This section provides a general overview of the 703t server.
Server dimensions
Height
chassis only: 42 cm (16.75 in.)
with chassis feet: 44 cm (17.5 in.)
Width
chassis only: 21.5 cm (8.6 in.)
with chassis feet: 32 cm (12.7 in.)
Depth (distance from front to
back)
65 cm (26 in.)
Clearance
„ front: 25 cm (10 in.)
„ rear: 12.5 cm (5 in.)
„ side: 7.5 cm (3 in.)
Note: Additional side clearance
is required for service.
„ top: 7.5 cm (3 in.)
Weight of fully loaded system
with
approximately 22 kg (46 lb)
„ two SCSI hard drives
„ six populated boards
„ CD-ROM drive
„ floppy drive
„ tape drive
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703t server description
Front panel features
The following diagram shows the 703t server’s front panel features:
CD-ROM
Reset button
drive
Network LEDs
CD
Sleep mode
button (not used)
drawer
eject
button
Power button
Status LEDs
Tape
drive
USB connector
(not used)
Air flow
slots
Floppy disk
eject button
Floppy disk drive
Hard
drive
bays
Chassis intrusion
detection switch
(not used)
Air flow
slot
G101759
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703t server description
Standard 1.01
The table below describes the parts that are identified in the preceding
diagram:
Part
Function
Reset button
Triggers a hardware (cold) reset. Do not use
this button to perform a server restart. Restart
the server as described in “Restarting the
server” in CallPilot Installation and
Configuration Part 1: Installation and
Maintenance Overview (555-7101-210).
Network
controller LEDs
(green)
Left: 10/100Base-T controller LED
(NIC1 10/100 MB: ELAN
for Meridian 1/Succession 1000 connection)
Right: 10/100/1000Base-T controller LED
(NIC2 1 GB: CLAN
for Customer LAN connection)
Sleep mode button
Power button
Not used
Turns the server’s power on or off.
Status LEDs
Indicate when the server is powered up and the
disk drives are active.
„ Left: hard drive activity LED (not used)
„ Center: power/sleep LED (green)
„ Right: status LED (bi-color) indicates
whether the server is functioning properly,
or whether a hardware event has occurred.
USB connector
For future use
Floppy disk eject
button
Ejects the floppy disk.
Floppy drive
Drive for 3-1/2 inch diskettes.
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703t server description
Part
Function
IDE CD-ROM drive
(5.25 in.)
Enables you to use the CallPilot software and
documentation CD-ROMs.
CD drive eject
button
Opens the CD-ROM drawer. Push the button
again to close the drawer.
Backup tape drive
Hard drive 1
Hard drive 2
Drive bay
Allows backup of hard drive data.
10,000 rpm hard drive
10,000 rpm hard drive
Vacant
Drive bay
Vacant
Drive bay
Vacant
Air flow slot
Must remain empty for proper system cooling.
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703t server description
Standard 1.01
Rear panel diagram
The following diagram shows the 703t server’s rear panel features:
Power connector
PS/2 mouse connector
USB connectors
(not used)
PS/2 keyboard connector
Serial port (COM1)
Parallel port
Monitor connector
10/100/1000Base-T
CLAN Ethernet connector
(NIC2 1 GB)
10/100Base-T
ELAN Ethernet connector
(NIC1 10/100 MB)
6
5
4
3
2
1
PCI slots
Serial port (COM2)
(not installed)
G101760
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703t server description
The table below describes the parts that are identified in the preceding
diagram:
Part
Color
AC power supply connector
Not applicable
(450 W non hot-swap power supply)
USB connectors
Not applicable
Purple
PS/2 keyboard connector
PS/2 mouse connector
Green
COM1 serial port connector (9-pin)
Parallel port connector (25-pin)
Monitor connector (15-pin)
Teal
Pink
Blue
10/100/1000Base-T CLAN network connector for
Not applicable
Customer LAN connection (NIC2 1 GB)
Note: For more information, see
10/100Base-T ELAN network connector for
Meridian 1/Succession 1000 connection
(NIC1 10/100 MB)
Not applicable
Not applicable
Note: For more information, see
PCI slots (6)
„ Four slots are 100 MHz 3.3 V 64-bit PCI slots.
„ Two slots are 33 MHz 5 V 32-bit PCI slots.
Note: For more information, see
COM2 serial port connector slot (not installed)
Teal
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703t server description
Standard 1.01
Environmental specifications
Environmental condition
Specification
Operating temperature
10°C to 35°C (50°F to 95°F)
Maximum rate of change must not
exceed 10°C (50°F) per hour.
Non-operating (storage)
temperature
-40°C to 70°C (-40°F to 158°F)
Non-operating humidity
Altitude
95%, non-condensing at 30°C (86°F)
1829 m (6000 ft)
Electrostatic discharge
Acoustic noise
15 kV or more
50 dBA in a typical office ambient
temperature (18°C to 25°C
[64.4°F to 77°F])
Operating shock
Handling drop
No errors with a half sine wave shock
of 2G (with 1 millisecond duration)
Operational after a free fall from
45 cm to 60 cm (18 in. to 24 in.)
(depending on weight)
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703t server description
Slot assignments
Introduction
The slot assignment tables show
„
„
the physical location of boards inside the server, relative to other boards
the order in which boards are installed (for example, board #1, 2, 3, and
so on)
„
„
how the boards are represented in CallPilot Manager applications (that is,
on the Maintenance Administration page)
the maximum capacity for each switch connectivity
Note: Your server may vary depending on what was ordered from Nortel
Networks; therefore, your server may not have all of the slots populated.
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703t server description
Standard 1.01
Slot definition and numbering
In the following table, the term “slot” refers to the available slot openings in
the chassis, not the PCI connectors inside the server.
The slots are numbered from the bottom of the server to the top. Slot 1 is the
bottom slot in the chassis when the chassis is standing upright.
CallPilot-assigned
a
Slot number
board label
Not used
BRD06
Description
Not used
Slot 7
PCI slot 6
RAID card
(full length)
PCI slot 5
(full length)
BRD05
BRD04
BRD03
BRD02
BRD01
Not used
PCI slot 4
(full length)
MPB96 board
Not used
PCI slot 3
(full length)
PCI slot 2
(full length)
Not used
PCI slot 1
Not used
(full length)
a. In CallPilot Manager applications, the CallPilot-assigned board label may
appear. This label corresponds to the slot number. For example, BRD01 refers to
the board in slot 1.
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703t server description
IRQ mapping table
The following table lists the assignments for each Interrupt Request (IRQ).
You do not need this information for installation, but it may be useful for
troubleshooting.
Interrupt I/O APIC level Slot or device
INTR
IRQ0
IRQ1
IRQ2
INT0
INT2
INT1
Processor interrupt
Timer (from PIIX4)
PS/2 keyboard controller
Internal/reserved
Not
applicable
Note: IRQ2 is actually shared with IRQ9 as a
cascade interrupt to support IRQs 8–15.
IRQ3
IRQ4
IRQ5
IRQ6
IRQ7
IRQ8
IRQ9
IRQ10
IRQ11
IRQ12
IRQ13
INT3
INT4
INT5
INT6
INT7
INT8
INT9
INT10
INT11
INT12
INT13
Onboard serial port B (COM2)
Onboard serial port A (COM1)
Available
Floppy disk drive controller
Parallel port 1(LPT1)
Real Time Clock
Available
Available
Available
PS/2 mouse
Internal/reserved
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703t server description
Standard 1.01
Interrupt I/O APIC level Slot or device
IRQ14
IRQ15
INT14
INT15
IDE controller
Available
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703t server description
Network connectivity
Introduction
This section describes how the 703t server can be integrated into your
network. The integration depends on the type of switch you are using.
Refer to:
„
„
ATTENTION
To secure the CallPilot server from unauthorized access,
ensure that the CallPilot network is inside your
organization’s firewall.
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703t server description
Standard 1.01
Sample network setup: Meridian 1
The Meridian 1 switch can be one of the following:
„
„
„
„
Option 11C or Option 11C Mini using fiber connections
Option 51C
Option 61C
Options 81 and 81C
The following diagram shows a CallPilot 703t server network setup with a
Meridian 1 switch.
Desktop
client PC
Desktop
client PC
Web-enabled
administrative
PC
Customer LAN (optional)
Modem
Meridian1 switch
CallPilot server
Router or
Ethernet
switch
MPB board
MGate
card
(optional)
Embedded LAN
Laptop
Web-enabled
administrative
PC
G101626
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703t server description
Sample network setup: Succession 1000
The following diagram shows a CallPilot 703t server network setup with a
Succession 1000 system:
Web-enabled
CallPilot
administrative
PC
Desktop
client
PC
i2004
Internet
phonesets
Telephony LAN/Customer LAN (10/100/1000Base-T)
Router or
Ethernet
switch
Succession 1000
Media Gateway
Expansion
Internet
Telephony
Gateway
Line Card
Modem
(optional)
CallPilot
server
CE-MUX
DS-30x
Internet
Telephony
Gateway
Line Card
Succession
1000 Media
Gateway
Succession
1000 Call
Server
MGate
card
MPB board
Embedded LAN (10/100Base-T)
Optivity Laptop
Web-enabled
CallPilot
administrative
PC
Telephony
Manager
PC
G101636
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703t server description
Standard 1.01
In the previous diagram, the telephony LAN (TLAN) provides IP
connectivity between the Succession 1000 system and the i2004 Internet
phonesets. The connection between the Call Server and Media Gateway can
be point-to-point, or it can be through the LAN, if the system is installed in a
distributed data network.
For information about the Succession 1000 system and i2004 Internet
phoneset bandwidth and network requirements, refer to the Succession 1000
Planning and Installation Guide (NTP 553-3023-210).
Switch connectivity
For more details about how the 703t server and switch connection is
established, refer to the switch and server setup document for your switch:
„
CallPilot Installation and Configuration Part 3: Succession 1000 System
and CallPilot Server Configuration (555-7101-510)
„
CallPilot Installation and Configuration Part 3: Meridian 1 and
CallPilot Server Configuration (555-7101-222)
LAN connectivity
The 703t server contains two Ethernet controllers on the motherboard that
provide the following:
„
10/100Base-T Ethernet network connectivity to the ELAN
For information about the ELAN’s purpose and requirements, see “About
the ELAN” in CallPilot Installation and Configuration Part 1:
Installation and Maintenance Overview (555-7101-210).
„
10/100/1000Base-T Ethernet connectivity to the CLAN
The CLAN is an optional connection that provides data connectivity
among desktop and web messaging clients, administrative PCs, and the
CallPilot server.
See “Rear panel diagram” on page 16 to identify the location of network
interface connectors.
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703t server description
Network requirements
Appropriate networking equipment must be available for both the CLAN
and ELAN.
The CLAN and ELAN must be properly configured for correct CallPilot
operation. To ensure correct configuration, Nortel Networks recommends
that you consult a network specialist.
ATTENTION
For important considerations about using the ELAN in
your network, see “About the ELAN” in CallPilot
Installation and Configuration Part 1: Installation and
Maintenance Overview (555-7101-210).
Remote access connectivity
The RS-232 COM1 connector on the rear of the 703t server provides the
connection to an external dial-up modem. The modem allows administrators
and technical support personnel to administer the 703t server from a remote
location.
pcAnywhere is used to establish a remote access connection to the server.
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703t server description
Standard 1.01
Supported peripheral devices
Introduction
This section identifies external devices that are supported by the 703t
server. The following table describes the supported peripheral devices:
Device
Description
Modem
A 56 Kbps external modem (NTRH9078 in North
America only) provides remote access to the 703t server.
The modem connects to the RS-232 COM1 connector on
the rear of the server.
Since the modem is an external device, it requires its own
AC power source referenced to the same ground as the
703t server and the switch to which it is connected.
Ethernet hub
A 10Base-T Ethernet hub provides the ELAN connection
between the 703t server and the Meridian 1 switch or
Succession 1000 system. The customer can supply a hub
from third-party vendors or purchase the 3Com
10Base-T Ethernet hub (NTRH9017) from Nortel
Networks.
Since the hub is an external device, it requires an AC
power source referenced to the same ground as the 703t
server and the switch to which it is connected.
ATTENTION
If a hub is required or used, it must be located at least 6
m (20 ft) away from the 703t server. This ensures
compliance with EMC requirements.
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703t server description
Device
Description
Monitor, keyboard,
and mouse
„ 15-in. monitor: NTRH9011
Since the monitor is an external device, it requires its
own AC power source referenced to the same ground
as the 703t server and the switch to which it is
connected.
„ Keyboard: NTRH9013
„ Mouse: NTRH9014
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703t server description
Standard 1.01
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Preinstallation requirements
Standard 1.01
Installation overview
Introduction
This section provides an overview of the steps required to install the 703t
server and peripheral devices. For detailed instructions, see Chapter 3,
When you are finished, continue with the switch and server setup as
described in the document for your switch:
„
CallPilot Installation and Configuration Part 3: Succession 1000 System
and CallPilot Server Configuration (555-7101-510)
„
CallPilot Installation and Configuration Part 3: Meridian 1 and
CallPilot Server Configuration (555-7101-222)
Installation checklist
Step
Description
Check
1
Ensure that you have reviewed the “Installing CallPilot” section
in CallPilot Installation and Configuration Part 1: Installation
and Maintenance Overview (555-7101-210), and completed
stage 1 of the “Installation checklist.”
❒
2
Unpack the server, and ensure you have all the items you need
❒
Complete the following checklists that are provided in
CallPilot Installation and Configuration Part 1: Installation
and Maintenance Overview (555-7101-210):
„ “CallPilot software media and documentation checklist”
„ “CallPilot server hardware checklist”
3
Remove the server cover, and inspect the interior (see pages 37
and 40).
❒
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Preinstallation requirements
Step
Description
Check
4
5
6
7
Replace the server cover.
❒
Connect the 703t server and devices as follows:
❒
❒
❒
❒
❒
ATTENTION
If a hub is required or used, it must be located at least 6 m
(20 ft) away from the 703t server. This ensures compliance
with EMC requirements.
„ Connect the 703t server to the CLAN hub (optional); (see
page 59).
❒
ATTENTION
If a hub is required or used, it must be located at least 6 m
(20 ft) away from the 703t server. This ensures compliance
with EMC requirements.
❒
❒
„ Connect the power cords for all devices, and then power
8
Start the 703t server (see page 64).
❒
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Preinstallation requirements
Standard 1.01
Conventions for warnings
You may encounter the following types of warnings in this guide. Do not
ignore them.
DANGER
Risk of electric shock
.
Warns you of an immediate electrical hazard, which, if not
avoided, will result in shock, serious injury, or death.
WARNING
Risk of personal injury
.
Warns you of a situation in which you can be injured if
instructions are not followed exactly as stated.
CAUTION
Risk of data loss or equipment damage
.
Alerts you to situations where data can be lost or damaged,
equipment can be damaged, actions can result in service
interruption, and productive time can be lost.
ATTENTION
Provides information that is essential to the completion
of a task.
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Preinstallation requirements
Unpacking the 703t server
Introduction
Follow this procedure to unpack the server and peripherals.
WARNING
Risk of personal injury
.
The 703t CallPilot server weighs approximately 22 kg (46 lb)
as shipped from manufacturing. If necessary, and to prevent
personal injury, ask someone to help you unpack and position
the server.
To unpack the equipment
ATTENTION
As you unpack each item, check it off against the
packing list, as well as against the following checklists
provided in CallPilot Installation and Configuration
Part 1: Installation and Maintenance Overview (555-
7101-210):
„ “CallPilot software media and documentation
checklist”
„ “CallPilot server hardware checklist”
1 Carefully open the cardboard carton containing the server.
2 Remove the server from the carton and set it on the floor.
3 Carefully open the cartons containing the monitor, keyboard, mouse,
modem, and ELAN hub (if supplied), and set the peripherals aside.
4 Put all manuals, CD-ROMs, operating system disks, any disks for
peripherals, and the Windows NT emergency repair disk in a safe place.
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Preinstallation requirements
Standard 1.01
5 Save all packing materials and cartons in case you must return any
equipment to the carrier.
What’s next?
Remove the server cover so that you can inspect the interior of the server.
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Preinstallation requirements
Removing the side cover
Introduction
This section describes how to remove the server’s side cover so that you can
work with the interior components. The side cover is on the server’s left side
when the front of the server is facing you.
To remove the side panel
WARNING
Risk of personal injury
.
Be careful when you handle the sharp edges of the side panel
and chassis to prevent personal injury.
CAUTION
Risk of equipment damage
.
„ Use an ESD wrist strap to protect static-sensitive
components.
„ Place the server on its side to prevent the server from
accidentally falling over. This provides greater stability. If
you attempt to work with the server in its standing position,
it may tip over when you work with the interior
components.
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Preinstallation requirements
Standard 1.01
The following diagram shows how to remove the side panel. See the
instructions for removal below.
1
2
3
G101761
1 Place the server on its side on your working surface.
2 Turn the two thumbscrews on the back of the server counter-clockwise to
loosen them.
Note: The thumbscrews are not removable.
Note: If a removable screw is present, remove it. This screw secures the
cover to the server during shipping.
3 Place your fingertips in the depression on the side cover, and then as
you apply pressure, pull the cover approximately 2.5 cm (1 in.) away from
the front of the server until it stops.
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Preinstallation requirements
4 Use one hand to pull the top edge of the cover away from the server to
disengage the top row of tabs on the cover from the notches in the
chassis.
5 Use both hands to lift the cover upward to disengage the bottom row of
tabs from the notches in the chassis.
6 Set the cover aside.
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Preinstallation requirements
Standard 1.01
Inspecting the server interior
Introduction
Before you install the server, you should perform a visual inspection for
loose components, foreign matter, or shipping damage inside the server.
CAUTION
Risk of equipment damage
.
When working with interior components, use an ESD wrist
strap to protect static-sensitive components.
To inspect the server interior
1 Ensure that all the cards are fully seated on the baseboard.
2 Check for any loose wires or foreign objects, such as loose screws,
inside the chassis.
4 Do one of the following:
IF
THEN
you observe
any damage
contact your Nortel Networks technical
support representative.
components have
become loose
secure them. Then replace the server
cover and proceed with the hardware
installation.
Refer to the procedures in CallPilot
Installation and Configuration Part 5:
703t Server Maintenance and
Diagnostics (555-7101-227).
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Preinstallation requirements
IF
THEN
you are satisfied that the
replace the server cover.
703t server has arrived at
your site undamaged
For instructions, see “Replacing the side
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Preinstallation requirements
Standard 1.01
Replacing the side cover
Introduction
When you are satisfied that the server was not damaged during shipment,
reinstall the side cover.
To replace the side cover
CAUTION
Risk of equipment damage
.
Ensure that there are no tools or loose parts inside the server
chassis before replacing the side cover.
1 Align the right edge of the server’s side cover with the inside ledge at the
front of the server.
2 Ensure that the cover lays flat along the side of the server.
3 Insert the tabs along the top and bottom edges of the server’s cover
inside the slots along the top and bottom of the server.
4 Push the cover towards the front of the server until the tabs firmly
engage in the chassis.
Note: When correctly engaged, the cover clicks into place.
5 Tighten the two thumbscrews on the back of the server.
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Preinstallation requirements
The following diagram shows how to: 1) align the tabs, 2) engage the cover
and 3) tighten the thumbscrews.
Top and
bottom tabs
on cover
Top and
bottom slots
in chassis
1
2
3
G101762
What’s next?
If you want to install the chassis feet on the bottom of the server, continue
hardware installation. For more information, see “Installation checklist” on
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Preinstallation requirements
Standard 1.01
Installing the chassis feet
Introduction
You can install feet on the bottom of the server. The feet stabilize the server
and will help prevent the server from accidentally falling over on its side.
To install the chassis feet
ards
Tow
k of
bac
ver
ser
Tow
ards
front of
serv
er
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Preinstallation requirements
1 Ensure that the server is laying on its side, supported to give the server
bottom four to five inches clearance above the work surface.
2 Attach the feet as shown in the preceding diagram.
Use four screws to attach each foot to the chassis. The holes in the feet
line up with only one set of holes in the chassis, as follows:
„
„
front foot: The middle hole is towards the front of the chassis.
back foot: The middle hole is towards the back of the chassis.
3 Place the server on its feet.
What’s next?
Continue with the hardware installation. For more information, see
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Preinstallation requirements
Standard 1.01
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Installing the server and connecting the peripheral devices
Standard 1.01
Installing the server
Introduction
Before you install the 703t server, ensure that the chosen location meets the
requirements identified on the “Site inspection checklist” provided in
CallPilot Installation and Configuration Part 1: Installation and
Maintenance Overview (555-7101-210).
To install the server
1 Place the 703t server in its chosen location.
Note: The server must be placed within 20 m (60 feet) of the Meridian 1
switch or Succession 1000 system.
Note: The DS30X cable that connects MPB96 boards to MGate cards is
20 m (60 feet) long. This allows the server to be placed in a different
room from the Meridian 1 switch or Succession 1000 system.
2 Connect peripheral devices as described in the remainder of this
chapter.
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Installing the server and connecting the peripheral devices
Preparing the modem
Introduction
You require a modem to support remote dial-up access to the CallPilot
server. The modem also enables Nortel Networks technical support to
connect to your CallPilot server for troubleshooting purposes. Nortel
Networks connects to your server only when you request technical
assistance.
Required equipment
To install the modem, you need the following equipment:
„
an analog external modem that includes
„
„
„
„
an RJ-11 analog phone cord
a power adapter cord
US Robotics 56 Kbps modem (NTRH9078) (North America only)
a 25-pin male to 9-pin female shielded serial cable for your modem
(A0841984)
„
„
an analog line jack
tweezers, or a screwdriver small enough to use to adjust DIP switches
Modem DIP switches
Set the modem DIP switches before you connect the modem to the CallPilot
server.
Note: This section applies only to the US Robotics 33.6 or 56 Kbps external
Sportster modem. If your modem is different, refer to the documentation for
your modem.
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Installing the server and connecting the peripheral devices
Standard 1.01
The following diagram shows the key components of the external modem,
including the location and required settings of the DIP switches:
RJ-11
connection
DIP
switches
Serial cable
(RS-232)
Power
connection
connection
1
2
3
4
5
6
7
8
Switch positions:
OFF
ON
1 2 3 4 5 6 7 8
G101445
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Installing the server and connecting the peripheral devices
To set the modem DIP switches
Use a pair of tweezers or a small screwdriver to set the DIP switches as
described in the “Change to” column of the following table:
Note: ON is down. OFF is up.
DIP
switch
Default
setting
Change
to
Function
1
OFF
OFF
Data Terminal Ready (DTR) override
„ OFF: Normal DTR operations. (The
computer must provide a DTR signal for the
modem to accept commands. If DTR is
dropped, the call is terminated.)
„ ON: The modem ignores DTR (override).
2
3
4
5
OFF
ON
OFF
ON
Verbal/numeric result codes
„ OFF: Verbal (word) results.
„ ON: Numeric results.
Result code display
„ OFF: Suppresses result codes.
„ ON: Enables result codes.
OFF
ON
OFF
ON
Command mode local echo suppression
„ OFF: Displays keyboard commands.
„ ON: Suppresses echo.
Auto answer suppression
„ OFF: The modem answers on the first ring
or later, as specified in user-defined
nonvolatile memory (NVRAM).
„ ON: Disables auto answer.
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Installing the server and connecting the peripheral devices
Standard 1.01
DIP
switch
Default
setting
Change
to
Function
6
7
8
OFF
OFF
ON
OFF
OFF
ON
Carrier Detect (CD) override
„ OFF: The modem sends a CD signal when it
connects with another modem; it drops the
CD on disconnect.
„ ON: CD is always ON (override).
Power-on and ATZ reset software defaults
„ OFF: Loads Y or Y1 configuration from
NVRAM.
„ ON: Loads &F0-Generic template from
read-only memory (ROM).
AT command set recognition
„ OFF: Disables command recognition (dumb
mode).
„ ON: Enables recognition (smart mode).
What’s next?
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Installing the server and connecting the peripheral devices
Connecting peripherals to the server
Introduction
This section describes how to connect the monitor, keyboard, mouse, and
modem to the server.
Rear panel
The peripheral device connection panel at the back of the server provides a
legend that shows the symbol for each peripheral device and which
connector to use.
CAUTION
Risk of system failure
.
You can install or use only Nortel Networks-approved
peripheral devices on your server. Installation or use of
unapproved peripheral devices can result in system failure.
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Installing the server and connecting the peripheral devices
Standard 1.01
The diagram below shows the connectors for the power cord and the
peripheral devices on the 703t server.
Power connector
PS/2 mouse connector
USB connectors
(not used)
PS/2 keyboard connector
Serial port (COM1)
Parallel port
Monitor connector
10/100/1000Base-T
CLAN Ethernet connector
(NIC2 1 GB)
10/100Base-T
ELAN Ethernet connector
6
5
4
3
2
1
(NIC1 10/100 MB)
PCI slots
Serial port (COM2)
(not installed)
G101760
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Installing the server and connecting the peripheral devices
To connect the mouse, keyboard, and monitor to the server
1 Place the monitor, keyboard, and mouse in the same location as the
server.
2 Plug the keyboard and mouse into the appropriate PS/2 connectors on
3 Plug in the monitor connector. Tighten the screws on the connector.
4 Connect the power cord to the monitor, and plug the other end into a wall
receptacle or power bar.
5 Turn on the monitor.
To connect the modem to the server
1 Ensure that the modem’s AC power cord is not plugged in.
2 Connect the large 25-pin male connector to the back of the modem.
Tighten the connector screws.
3 Connect the 9-pin female connector to COM1 port at the rear of the
server. Tighten the connector screws.
4 Connect one end of the telephone cable to the modem RJ-11 jack
labeled LINE.
5 Connect the other end of the telephone cable to the RJ-11 jack in the
wall.
6 Connect the power cord to the modem, and plug the other end into a wall
receptacle or power bar.
7 Turn on the modem.
What’s next?
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Installing the server and connecting the peripheral devices
Standard 1.01
Connect the server to the ELAN and CLAN hubs (if applicable).
IF the server will
THEN
be connected to the ELAN
be connected only to a CLAN
not be connected to either the
ELAN or CLAN
continue with installing the software
feature key adapter (dongle). See page
60.
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Installing the server and connecting the peripheral devices
Connecting the server to the ELAN
Introduction
Connect the CallPilot server to the Meridian 1 switch or Succession 1000
system using the Embedded LAN (ELAN).
ATTENTION
For important considerations about using the ELAN in
your network, see “About the ELAN” in CallPilot
Installation and Configuration Part 1: Installation and
Maintenance Overview (555-7101-210).
ATTENTION
If a hub is required or used, it must be located at least 6 m
(20 ft) away from the 703t server. This ensures compliance
with EMC requirements.
To connect the server to the ELAN
1 Locate the ELAN Ethernet connector on the back of the server.
Note: The ELAN connector is labeled as NIC1 10/100 MB. For the
2 Connect an RJ-45 network cable from the ELAN hub to the server’s
ELAN connector.
Note: The ELAN hub is optional if you use a cross-over network cable to
make a direct point-to-point connection from the server to the switch.
However, if you choose to establish a direct point-to-point ELAN
connection, no other device can connect to the ELAN.
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Installing the server and connecting the peripheral devices
Standard 1.01
3 At the switch, connect the ELAN network cable to an MAU (Ethernet)
transceiver. Then complete the connection from the transceiver to the
switch.
DANGER
Risk of fire hazard
.
The NTRH9069 MAU is not suitable for installation in ducts,
plenums, or other spaces used for environmental air. Do
not install it above a false ceiling or below a raised floor,
unless it can be confirmed that these spaces are not used
to convey environmental air.
What’s next?
IF the server will
THEN
be connected to a CLAN
not be connected to a CLAN
continue with installing the software
feature key adapter (dongle). See page
60.
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Installing the server and connecting the peripheral devices
Connecting the server to the CLAN
(optional)
Introduction
This section provides instructions to connect the server to the Customer
LAN (CLAN).
Note: The CLAN connection is optional. However, connection to a CLAN
is required for support of desktop and web messaging users, or
administration by means of a web-enabled PC.
ATTENTION
If a hub is required or used, it must be located at least 6 m
(20 ft) away from the 703t server. This ensures compliance
with EMC requirements.
To connect the server to the CLAN
1 Locate the CLAN connector on the back of the server.
Note: The CLAN connector is labeled as NIC2 1GB. For the connector
location, see the diagram on page 54.
2 Connect an RJ-45 network cable from the CLAN hub to the CLAN
connector.
What’s next?
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Installing the server and connecting the peripheral devices
Standard 1.01
Installing the Nortel Networks software
feature key adapter
Introduction
The software feature key is a security device that stores the unique serial
number of the server. The feature key is embedded in the Nortel Networks
software feature key adapter, which plugs into the parallel port.
An illustration of the software feature key embedded in the software feature
key adapter is shown below:
Software
feature key
G101738
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Requirements
For installation, you require a Phillips No. 1 screwdriver.
To install the software feature key adapter
1 Ensure that there is no cable connected to the parallel port.
Note: The parallel port is also known as the printer port or LPT1. It is
2 Plug the male end of the adapter into the parallel port.
3 Tighten the connector screws.
What’s next?
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Installing the server and connecting the peripheral devices
Standard 1.01
Connecting the server to power
Before you begin
Ensure that proper power and grounding are available for all the power
outlets serving the CallPilot server and its associated peripherals. Power for
these devices must be wired and fused independently of all other receptacles
and referenced to the same ground as the PBX system.
A qualified electrician must implement the single-point ground reference as
required among the power outlets of the CallPilot server, its associated
peripherals, and the power outlets of the switch.
Provide a sufficient number of properly grounded power outlets or power
bars for all equipment.
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Before you connect the server to the power source, review the following
diagram (and the warning that follows) to ensure that all peripheral
hardware devices are in place:
CallPilot
server
Video
RJ-45
RJ-45
RS-232
Modem
Monitor
Mouse
Keyboard
ELAN hub
(M1 or
CLAN hub
(optional)
Succession
1000 only)
AC
power
AC
power
AC
power
AC
power
AC
power
source
G101637
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Installing the server and connecting the peripheral devices
Standard 1.01
WARNING
Risk of personal injury and risk of hardware failure
.
You must connect the power outlets that are used by the
CallPilot server and its peripheral devices to the same
single-point ground reference as the one used by the
Meridian 1 switch or Succession 1000 system with MGate
cards connected to the CallPilot server.
If this requirement is not met, power transients can cause
personal injury, hardware failure, or both. For more
information on single-point grounding requirements, refer to
the discussion of safety guidelines in CallPilot Installation and
Configuration Part 1: Installation and Maintenance Overview
(NTP 555-7101-210).
To connect the server to power
1 Plug the server’s AC power cord into the server’s rear panel.
2 Plug the other end into a wall receptacle or power bar.
To start the server
1 Press the server’s power switch to start the server.
2 Observe the Power-On Self-Test (POST) and initialization messages on
the monitor.
3 When the following menu appears on the monitor, choose the first option
to start Windows NT:
OS Loader V4.00
Please select the operating system to start:
Windows NT Server Version 4.00
Windows NT Server Version 4.00 [VGA mode]
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Installing the server and connecting the peripheral devices
Use <arrow up> and <arrow down> to move the highlight
to your choice
Press Enter to choose
Seconds until highlighted choice will be started
automatically 5
The Windows NT startup sequence begins.
4 Ensure that the Windows NT logon window appears on the monitor.
Note: If the Windows NT logon window does not appear, refer to
CallPilot Installation and Configuration Part 5: 703t Server Maintenance
and Diagnostics (555-7101-227) for troubleshooting instructions.
What’s next?
If Windows NT started successfully, proceed with switch and server setup as
described in the document for your switch:
„
CallPilot Installation and Configuration Part 3: Succession 1000 System
and CallPilot Server Configuration (555-7101-510)
„
CallPilot Installation and Configuration Part 3: Meridian 1 and
CallPilot Server Configuration (555-7101-222)
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Installing the server and connecting the peripheral devices
Standard 1.01
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Index
Numerics
A
703t server
CLAN
adapter, software feature key 60
connection, establishing 59
connector 17
connections
B
board labels, CallPilot Manager 20
establishing 62
power 62
dimensions 12
ELAN
C
environmental specifications 18
hard drive bays 15
installing 48
IRQ assignments 21
LEDs 14
CLAN
connecting server to 59
server connector 17
COM1 connection, description 27
connectivity
CLAN 26
ELAN 26
remote access 27
PCI slots 17
peripheral device connections, diagram
peripheral devices, connecting 53
power connection, establishing 64
side cover
D
DC power input 55
devices, peripheral 28
keyboard 29
modem 28
monitor 29
slot assignments 20
slot locations 16
starting 64
unpacking 35
diagrams
CallPilot network connections
Meridian 1 24
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Index
Succession 1000 25
Standard 1.01
K
front panel 13
modem 50
server connections, peripheral devices 62
server feet, installing 44
side cover
keyboard
connecting to the server 55
description 29
removing 38
replacing 43
L
LEDs
software feature key adapter 60
TLAN (Succession 1000) 25
dimensions, 703t server 12
dongle 60
network controller 14
system status 14
M
E
Meridian 1, CallPilot server network setup
ELAN
modem 28
environmental specifications, 703t server 18
Ethernet hub 28
connecting to the server 55
description 28
diagram 50
required equipment 49
monitor
F
fax modem
connecting to the server 55
description 29
diagram 50
required equipment 49
mouse
connecting to the server 55
H
N
hard drive bays 15
network
setup, CallPilot
Meridian 1 24
Succession 1000 25
I
IRQ assignments, 703t server 21
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Index
installing 48
P
IRQ assignments 21
LEDs 14
part numbers
keyboard 29
modem 28
monitor 29
PCI slots 17
peripheral device connections, diagram
peripheral devices, connecting 53
power connection establishing 64
serial number 60
PCI slots 17
peripheral devices 28
connecting to the server 53
keyboard 29
modem 28
monitor 29
side cover
power
slot assignments 20
slot locations 16
connecting server to 64
grounding, requirement 64
starting 64
unpacking 35
side cover
R
single-point grounding, power requirement
remote access connectivity 27
RS-232 connection 27
slot assignments 20
slot locations 16
software feature key 60
software feature key adapter
description 60
S
installing 61
serial number 60
server
specifications, environmental 18
Succession 1000, CallPilot network setup 25
CLAN
connection, establishing 59
connector 17
connections
T
establishing 62
power 62
dimensions 12
ELAN
TLAN, diagram 25
environmental specifications 18
hard drive bays 15
U
unpacking 35
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Index
Standard 1.01
W
warnings, conventions 34
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CallPilot
Installation and Configuration
Part 2: 703t Server Hardware Installation
Copyright © 2003 Nortel Networks. All Rights Reserved.
Information is subject to change without notice. Nortel Networks reserves the right to make
changes in design or components as progress in engineering and manufacturing may
warrant.
The process of transmitting data and call messaging between the CallPilot server and the
switch or system is proprietary to Nortel Networks. Any other use of the data and the
transmission process is a violation of the user license unless specifically authorized in
writing by Nortel Networks prior to such use. Violations of the license by alternative usage of
any portion of this process or the related hardware constitutes grounds for an immediate
termination of the license and Nortel Networks reserves the right to seek all allowable
remedies for such breach.
Publication number:
Product release:
Document release:
Date:
555-7101-226
2.02
Standard 1.01
November 2005
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