Nortel Networks Network Router Instant Internet 400 Unit User Manual

Part No. 300867-G  
November 2000  
4401 Great America Parkway  
Santa Clara, CA 95054  
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Instant Internet 400 Unit  
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EC Declaration of conformity  
This product conforms to the provisions of the R&TTE Directive 1999/5/EC.  
Japan/Nippon requirements only  
Voluntary Control Council for Interference (VCCI) Statement  
Taiwan requirements  
Bureau of Standards, Metrology and Inspection (BSMI) Statement  
Canada requirements only  
Canadian Department of Communications Radio Interference Regulations  
This digital apparatus (BayStack Instant Internet 400) does not exceed the Class A limits for radio-noise emissions from  
digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.  
Règlement sur le brouillage radioélectrique du ministère des Communications  
Cet appareil numérique (BayStack Instant Internet 400) respecte les limites de bruits radioélectriques visant les appareils  
numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique du ministère des Communications  
du Canada.  
Canada CS-03 rules and regulations  
Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets  
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal  
Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the  
user's satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local  
telecommunications company. The equipment must also be installed using an acceptable method of connection. The  
customer should be aware that compliance with the above conditions may not prevent the degradation of service in some  
situations.  
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Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or  
alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company  
cause to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines  
and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important  
in rural areas.  
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric  
inspection authority, or electrician, as appropriate.  
Notice: For equipment using loopstart lines, please note that the Ringer Equivalence Number (REN) assigned to each  
terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone  
interface. The termination on an interface may consist of any combination of devices subject only to the requirement that  
the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN is located on the "FCC Rules  
Part 68" label located on the bracket of the module or on the back of the unit.  
Canada CS-03 -- Règles et règlements  
Avis: L'étiquette d'Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme  
aux normes de protection, d'exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les  
documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n'assure toutefois pas que le  
matériel fonctionnera à la satisfaction de l'utilisateur.  
Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise  
locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement.  
L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêche pas la  
dégradation du service dans certaines situations.  
Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur.  
L'entreprise de télécommunications peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou  
de modifications effectuées par l'utilisateur ou à cause de mauvais fonctionnement.  
Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils de mise à la terre de la source d'énergie électrique,  
des lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précaution est  
particulièrement importante dans les régions rurales.  
Avertissement: L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service  
d'inspection des installations électriques, ou à un électricien, selon le cas.  
Avis: Veuillez prendre note que pour tout appareillage supportant des lignes de type "loopstart," l'indice d'équivalence de  
la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être  
raccordés à une interface. La terminaison d'une interface téléphonique peut consister en une combinaison de quelques  
dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas  
5. Le REN figure sur l'étiquette "FCC Rules Part 68" située sur le support du module ou à l'arrière de l'unité.  
Nortel Networks NA Inc. software license agreement  
NOTICE: Please carefully read this license agreement before copying or using the accompanying software or installing  
the hardware unit with pre-enabled software (each of which is referred to as Softwarein this Agreement). BY  
COPYING OR USING THE SOFTWARE, YOU ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS  
LICENSE AGREEMENT. THE TERMS EXPRESSED IN THIS AGREEMENT ARE THE ONLY TERMS UNDER  
WHICH NORTEL NETWORKS WILL PERMIT YOU TO USE THE SOFTWARE. If you do not accept these terms  
and conditions, return the product, unused and in the original shipping container, within 30 days of purchase to obtain a  
credit for the full purchase price.  
1. License grant. Nortel Networks NA Inc. (Nortel Networks) grants the end user of the Software (Licensee) a  
personal, nonexclusive, nontransferable license: a) to use the Software either on a single computer or, if applicable, on a  
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single authorized device identified by host ID, for which it was originally acquired; b) to copy the Software solely for  
backup purposes in support of authorized use of the Software; and c) to use and copy the associated user manual solely  
in support of authorized use of the Software by Licensee. This license applies to the Software only and does not extend  
to Nortel Networks Agent software or other Nortel Networks software products. Nortel Networks Agent software or  
other Nortel Networks software products are licensed for use under the terms of the applicable Nortel Networks NA Inc.  
Software License Agreement that accompanies such software and upon payment by the end user of the applicable  
license fees for such software.  
2. Restrictions on use; reservation of rights. The Software and user manuals are protected under copyright laws.  
Nortel Networks and/or its licensors retain all title and ownership in both the Software and user manuals, including any  
revisions made by Nortel Networks or its licensors. The copyright notice must be reproduced and included with any  
copy of any portion of the Software or user manuals. Licensee may not modify, translate, decompile, disassemble, use  
for any competitive analysis, reverse engineer, distribute, or create derivative works from the Software or user manuals  
or any copy, in whole or in part. Except as expressly provided in this Agreement, Licensee may not copy or transfer the  
Software or user manuals, in whole or in part. The Software and user manuals embody Nortel Networksand its  
licensorsconfidential and proprietary intellectual property. Licensee shall not sublicense, assign, or otherwise disclose  
to any third party the Software, or any information about the operation, design, performance, or implementation of the  
Software and user manuals that is confidential to Nortel Networks and its licensors; however, Licensee may grant  
permission to its consultants, subcontractors, and agents to use the Software at Licensees facility, provided they have  
agreed to use the Software only in accordance with the terms of this license.  
3. Limited warranty. Nortel Networks warrants each item of Software, as delivered by Nortel Networks and properly  
installed and operated on Nortel Networks hardware or other equipment it is originally licensed for, to function  
substantially as described in its accompanying user manual during its warranty period, which begins on the date  
Software is first shipped to Licensee. If any item of Software fails to so function during its warranty period, as the sole  
remedy Nortel Networks will at its discretion provide a suitable fix, patch, or workaround for the problem that may be  
included in a future Software release. Nortel Networks further warrants to Licensee that the media on which the  
Software is provided will be free from defects in materials and workmanship under normal use for a period of 90 days  
from the date Software is first shipped to Licensee. Nortel Networks will replace defective media at no charge if it is  
returned to Nortel Networks during the warranty period along with proof of the date of shipment. This warranty does not  
apply if the media has been damaged as a result of accident, misuse, or abuse. The Licensee assumes all responsibility  
for selection of the Software to achieve Licensees intended results and for the installation, use, and results obtained  
from the Software. Nortel Networks does not warrant a) that the functions contained in the software will meet the  
Licensees requirements, b) that the Software will operate in the hardware or software combinations that the Licensee  
may select, c) that the operation of the Software will be uninterrupted or error free, or d) that all defects in the operation  
of the Software will be corrected. Nortel Networks is not obligated to remedy any Software defect that cannot be  
reproduced with the latest Software release. These warranties do not apply to the Software if it has been (i) altered,  
except by Nortel Networks or in accordance with its instructions; (ii) used in conjunction with another vendors product,  
resulting in the defect; or (iii) damaged by improper environment, abuse, misuse, accident, or negligence. THE  
FOREGOING WARRANTIES AND LIMITATIONS ARE EXCLUSIVE REMEDIES AND ARE IN LIEU OF ALL  
OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Licensee is responsible for the security of its  
own data and information and for maintaining adequate procedures apart from the Software to reconstruct lost or altered  
files, data, or programs.  
4. Limitation of liability. IN NO EVENT WILL NORTEL NETWORKS OR ITS LICENSORS BE LIABLE FOR  
ANY COST OF SUBSTITUTE PROCUREMENT; SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL  
DAMAGES; OR ANY DAMAGES RESULTING FROM INACCURATE OR LOST DATA OR LOSS OF USE OR  
PROFITS ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE SOFTWARE, EVEN IF  
NORTEL NETWORKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT  
SHALL THE LIABILITY OF NORTEL NETWORKS RELATING TO THE SOFTWARE OR THIS AGREEMENT  
EXCEED THE PRICE PAID TO NORTEL NETWORKS FOR THE SOFTWARE LICENSE.  
5. Government licensees. This provision applies to all Software and documentation acquired directly or indirectly by or  
on behalf of the United States Government. The Software and documentation are commercial products, licensed on the  
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open market at market prices, and were developed entirely at private expense and without the use of any U.S.  
Government funds. The license to the U.S. Government is granted only with restricted rights, and use, duplication, or  
disclosure by the U.S. Government is subject to the restrictions set forth in subparagraph (c)(1) of the Commercial  
Computer Software––Restricted Rights clause of FAR 52.227-19 and the limitations set out in this license for civilian  
agencies, and subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause of DFARS  
252.227-7013, for agencies of the Department of Defense or their successors, whichever is applicable.  
6. Use of Software in the European Community. This provision applies to all Software acquired for use within the  
European Community. If Licensee uses the Software within a country in the European Community, the Software  
Directive enacted by the Council of European Communities Directive dated 14 May, 1991, will apply to the examination  
of the Software to facilitate interoperability. Licensee agrees to notify Nortel Networks of any such intended  
examination of the Software and may procure support and assistance from Nortel Networks.  
7. Term and termination. This license is effective until terminated; however, all of the restrictions with respect to  
Nortel Networkscopyright in the Software and user manuals will cease being effective at the date of expiration of the  
Nortel Networks copyright; those restrictions relating to use and disclosure of Nortel Networksconfidential information  
shall continue in effect. Licensee may terminate this license at any time. The license will automatically terminate if  
Licensee fails to comply with any of the terms and conditions of the license. Upon termination for any reason, Licensee  
will immediately destroy or return to Nortel Networks the Software, user manuals, and all copies. Nortel Networks is not  
liable to Licensee for damages in any form solely by reason of the termination of this license.  
8. Export and re-export. Licensee agrees not to export, directly or indirectly, the Software or related technical data or  
information without first obtaining any required export licenses or other governmental approvals. Without limiting the  
foregoing, Licensee, on behalf of itself and its subsidiaries and affiliates, agrees that it will not, without first obtaining all  
export licenses and approvals required by the U.S. Government: (i) export, re-export, transfer, or divert any such  
Software or technical data, or any direct product thereof, to any country to which such exports or re-exports are restricted  
or embargoed under United States export control laws and regulations, or to any national or resident of such restricted or  
embargoed countries; or (ii) provide the Software or related technical data or information to any military end user or for  
any military end use, including the design, development, or production of any chemical, nuclear, or biological weapons.  
9. General. If any provision of this Agreement is held to be invalid or unenforceable by a court of competent  
jurisdiction, the remainder of the provisions of this Agreement shall remain in full force and effect. This Agreement will  
be governed by the laws of the state of California.  
Should you have any questions concerning this Agreement, contact Nortel Networks, 4401 Great America Parkway, P.O.  
Box 58185, Santa Clara, California 95054-8185.  
LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND  
AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS. LICENSEE FURTHER AGREES THAT THIS  
AGREEMENT IS THE ENTIRE AND EXCLUSIVE AGREEMENT BETWEEN NORTEL NETWORKS AND  
LICENSEE, WHICH SUPERSEDES ALL PRIOR ORAL AND WRITTEN AGREEMENTS AND  
COMMUNICATIONS BETWEEN THE PARTIES PERTAINING TO THE SUBJECT MATTER OF THIS  
AGREEMENT. NO DIFFERENT OR ADDITIONAL TERMS WILL BE ENFORCEABLE AGAINST NORTEL  
NETWORKS UNLESS NORTEL NETWORKS GIVES ITS EXPRESS WRITTEN CONSENT, INCLUDING AN  
EXPRESS WAIVER OF THE TERMS OF THIS AGREEMENT.  
Modular components used in this assembly  
This product contains a base unit and possibly one or more of the following Communication and Network Connection  
Options Devices. Please refer to your specific product for a description of what option cards (if any) are included.  
Compliance Statements for all the following devices are on file and available on request.  
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FCC Part 68 compliance statement  
This equipment complies with Part 68 of FCC Rules. All direct connections to telephone network lines must be made  
using standard plugs and jacks compliant with FCC Part 68. Please note the following:  
1. You are required to request service from the telephone company before you connect the unit to a network. When  
you request service, you must provide the telephone company with the following data:  
When you request T1 Service, you must provide the telephone company with:  
The Facility Interface Code  
Provide the telephone company with all the codes below:  
04DU9-BN (1.544 MB, D4 framing format)  
04DU9-DN (1.544 MB, D4 framing format with B8ZS coding)  
04DU9-1KN (1.544 MB, ESF framing format)  
04DU9-ISN (1.544 MB, ESF framing format with B8ZS coding)  
The telephone company will select the code it has available.  
The Service Order Code(s) (SOC): 6.0F  
The required Universal Service Order Code (USOC) jack: RJ48C  
When you request 56K/64K Service, you must provide the telephone company with:  
The Facility Interface Code: 04DU5-56/64  
The Service Order Code(s) (SOC): 6.0F  
When you request 56K/64K Service, you must provide the telephone company with:  
The Facility Interface Code: 04DU5-56/64  
The Service Order Code(s) (SOC): 6.0F  
The required Universal Service Order Code (USOC) jack: RJ48S  
When you request V.34 Service, you must provide the telephone company with:  
The required Universal Service Order Code (USOC) jack: RJ11C  
The make, model number, Ringer Equivalence Number (REN), and FCC Registration number of the unit  
The REN helps you determine the number of devices you can connect to your telephone line and still have all of those  
devices ring when your number is called. In most, but not all, areas, the sum of the RENs of all devices should not  
exceed 5.0. To be certain of the number of devices you can connect to your line, you should call your local telephone  
company to determine the maximum REN for your calling area.  
When you request ISDN "U" Interface Service, you must provide the telephone company with:  
The Facility Interface Code: 02IS5  
The Service Order Code(s) (SOC): 6.0F  
The required Universal Service Order Code (USOC) jack: RJ49C  
When you request ISDN "S/T" Interface Service, you must provide the telephone company with:  
The Service Order Code(s) (SOC): 6.0N  
The make, model number, and FCC Registration number of the NT1  
Note the following:  
The ISDN S/T cannot be directly connected to the network.  
The V.35 cannot be connected to the PSTN.  
The X.21 cannot be connected to the PSTN.  
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2. Your telephone company may make changes to its facilities, equipment, operation, or procedures that could affect  
the proper functioning of your equipment. The telephone company will notify you in advance of such changes to  
give you an opportunity to maintain uninterrupted telephone service.  
3. If the unit causes harm to the telephone network, the telephone company may temporarily discontinue your service.  
If possible, they will notify you in advance, but, if advance notice is not practical, you will be notified as soon as  
possible and will be informed of your right to file a complaint with the FCC.  
4. You are required to notify the telephone company when you disconnect the unit from the network.  
UL listing/C-UL listing  
This information technology equipment is UL-Listed and C-UL-Listed for the uses described in this and accompanying  
documents.  
Connecting an Instant Internet unit to the network  
Important safety information  
To avoid contact with electrical current:  
Never install electrical wiring during an electrical storm  
Never install telephone jacks in wet locations unless that jack is specifically designed for wet locations  
Use caution when installing or modifying telephone lines  
Use a screwdriver and other tools with insulated handles  
You and those around you should wear safety glasses or goggles  
Do not place telephone wiring or connections in any conduit, outlet or junction box containing electrical wiring  
Warning: Do not work on your telephone wiring if you wear a pacemaker. Telephone lines carry electrical current.  
Installation of inside wire may bring you close to electrical wire, conduit, terminals and other electrical facilities.  
Extreme caution must be used to avoid electrical shock from such facilities. You must avoid contact with all such  
facilities.  
Telephone wiring must be at least 6 feet from bare power wiring or lightning rods and associated wires, and at least  
6 inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hot water  
pipes, and heating ducts.  
Before working with existing inside wiring, check all electrical outlets for a square telephone dial light transformer  
and unplug it from the electrical outlet. Failure to unplug all telephone transformers can cause electrical shock.  
Do not place a jack where it would allow a person to use the telephone while in a bathtub, shower, swimming pool,  
or similar hazardous location.  
Protectors and grounding wire placed by the service provider must not be connected to, removed, or modified by  
the customer.  
Specific information related to different types of communication connections  
Connecting an Instant Internet unit containing an analog modem  
It is not necessary to notify the telephone company before installing the modem. However, the telephone company may  
request the telephone number(s) to which the unit is connected and the related FCC information including the FCC Part  
68 registration number and the ringer equivalence number.  
Be sure that the telephone line you are connecting the modem to is a standard analog line and not a digital (PBX), party,  
or coin telephone line. If the modem is malfunctioning, it may affect the telephone lines. In this case, disconnect the  
modem until the source of the difficulty is traced.  
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Connecting an Instant Internet unit containing an ISDN modem with NT  
When connecting this version of the product to the network, avoid contact with the Telecommunications lead wire.  
Telephone wiring can carry dangerous voltage from electrical faults or lightning.  
The product is equipped with a standard 8-pin RJ-49C jack for connection to the ISDN network.  
If you need to add wiring to your facility, refer to the National ISDN Users Forum document NIUF 433-94 ISDN Wiring  
and Powering Guidelines (Residence and Small Business).  
Connecting an Instant Internet unit containing an ISDN modem without NT1  
This version of the product is equipped with two standard 8-pin RJ-45 jacks for connection to the NT1 (the BRI line can  
be attached to either jack, and the unused jack can be used to connect a second ISDN device).  
U
NT1  
Instant Internet  
ISDN Device  
9611EA  
At the product interface point, the interface cable must be wired straight-through(pin 1 at one end connected to pin 1  
at the other end, pin 2 to pin 2, etc.), and must have at least the middle 4 pins (pins 2, 3, 4, and 5) connected. The cables  
included in your package are wired in this fashion.  
Your NT1 must be properly connected to your ISDN service; check with your service provider.  
If you need to add wiring to your facility, refer to the National ISDN Users Forum document NIUF 433-94 ISDN Wiring  
and Powering Guidelines (Residence and Small Business).  
Avis: L'étiquette d'Industrí Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme  
à certaines normes de protection, d'exploitation et de sécurité des réseaux de télécommunications. Toutefois, le Ministére  
n'assure pas que le matériel fonctionnera a la satisfaction de l'utilisateur.  
Avant d'installer ce matériel, l'utilisateur doit assurer qu'il soit permis de le raccorder aux installations de l'entreprise  
locale de télécommunications. Le matériel doit également être installé en suivant une méthode de raccordement  
acceptée. Dans certaíns cas, les fils intérieurs de l'entreprise utilisés pour un service individuel á ligne unique peuvent  
être prolongés au moyen d'un dispositif de raccordement homologué (cordon rallonge téléphonique interne). L'abonné  
ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empechent pas la dégradation  
du service dans certaines situations. Acluellement, les entreprises de télécommunication ne permettent pas que l'on  
raccorde leur matériel à des jacks d'abonné, sauf dans les cas précis prévus pas les tarrifs particuliers de ces entreprises.  
Les réparations de matériel homologué doivent être effectuées par un centre d'entretien canadien autorisé désigné par le  
fournisseur. La compagnie de télécommunications peut demander á l'tilisateur de débrancher un appareil à la suite de  
réparations ou de modifications effectuées par l'utilisateur, ou à cause de mauvais fonctionnement.  
Pour sa propre protection, l'utilisateur doit assurer que tous les fils de mise à la terre de la source d'énergie électrique, des  
lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précautions est  
particuliérement importante dans les régions rurales.  
Avertissement: L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours aux services  
d'un électricien.  
L'indice de charge (IC) assigné à chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la  
charge totale qui peut être raccordée à un circuit téléphonique bouclé utilisé par ce dispositif. La termination du circuít  
bouclé peut être constítuée de n'importe quelle combinaison de dispositifs, pourvu que la somme des indices de charge  
de l'ensemble des dispositifs ne dépasse pas 100.  
L'indice de charge se trouve sur le modem.  
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Preparing for Internet access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
Instant Internet 400 hardware installation. . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Getting to know your Instant Internet 400 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Instant Internet quick installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
Mounting your Instant Internet unit in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
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12 Contents  
Switch settings for token ring speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Interpreting LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Adapter cable part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
V.35 adapter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
X.21 (DCE) adapter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
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Figure 3  
Figure 4  
Figure 5  
Figure 6  
Figure 7  
Figure 8  
Attaching mounting brackets to the Instant Internet 400 unit . . . . . . . . . . 38  
Attaching the Instant Internet 400 unit to the front of the rack . . . . . . . . . 39  
DIP switches on the rear panel of the unit . . . . . . . . . . . . . . . . . . . . . . . . 41  
V.35 adapter cable pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
X.21 (DCE) adapter cable diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
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14 Figures  
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Tables  
Table 7  
Table 9  
Table 10  
Dual token ring: 16 Mb/s Tok1 / 16 Mb/s Tok2 . . . . . . . . . . . . . . . . . . . . . 43  
Dual token ring: 4 Mb/s Tok1 / 16 Mb/s Tok2 . . . . . . . . . . . . . . . . . . . . . . 43  
Dual token ring: 4 Mb/s Tok1 / 4 Mb/s Tok2 . . . . . . . . . . . . . . . . . . . . . . . 43  
Table 14  
Table 15  
Table 16  
Table 17  
Table 18  
Switch settings for restoring factory default conditions . . . . . . . . . . . . . . . 45  
Single token ring speed (first 30 seconds) . . . . . . . . . . . . . . . . . . . . . . . . 48  
Dual token ring (Tok1) speed (first 30 seconds) . . . . . . . . . . . . . . . . . . . . 48  
Dual token ring (Tok2) speed (first 30 seconds) . . . . . . . . . . . . . . . . . . . . 48  
LED status and appearance during operation . . . . . . . . . . . . . . . . . . . . . 49  
Setting Up the BayStack Instant Internet 400 Unit  
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16 Tables  
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17  
Preface  
This guide describes the BayStackInstant Internet 400 unit. This guide also  
describes what you do to install the Instant Internethardware and to access the  
Internet.  
Before you begin  
Before using this guide, you need to do two things. First, write down the model  
number and serial number of your Instant Internet unit. You will need this  
information if you call Nortel Networks Technical Support. Model and serial  
numbers are located on the rear panel of your Instant Internet unit.  
Model #: ____________________________________________________  
Example: CQ1001078  
Serial #: ____________________________________________________  
Example: I0200004F  
Second, you must complete the steps outlined in Chapter 2, Installation  
preparation,on page 25. The steps include:  
1
2
3
Preparing for Internet access  
Selecting an Internet service provider  
Selecting the type of connection to use  
Setting Up the BayStack Instant Internet 400 Unit  
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18 Preface  
Acronyms  
The following acronyms are used in this guide:  
AC  
alternating current  
AUI  
attachment unit interface  
Challenge Handshake Authentication Protocol  
channel service unit  
CHAP  
CSU  
dBA  
DIP  
decibels audible  
Dual Inline Pins  
DSL  
DSU  
IP  
digital subscriber lines  
digital (or data) service unit  
Internet Protocol  
ISDN  
ISP  
Integrated Services Digital Network  
Internet service provider  
kilobits per second  
Kb/s  
LAN  
LED  
Mb/s  
MP  
local area network  
light-emitting diode  
megabits per second  
Multilink Protocol  
NAT  
NT1  
PAP  
POP  
PPP  
PPPoE  
PVC  
ROM  
WAN  
Network Address Translation  
Network termination type 1  
Password Authentication Protocol  
point of presence  
Point-to-Point Protocol  
Point-to-Point Protocol over Ethernet  
permanent virtual circuit  
read-only memory  
wide area network  
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Preface 19  
Related publications  
For more information about using Instant Internet, refer to the following  
publications:  
Important Notice for the BayStack Instant Internet Version 7.11  
(Part number 307603-E)  
Provides instructions for viewing documentation and installing the Instant  
Internet software and third-party applications (Adobe Acrobat Reader,  
Netscape Communicator, and AniTa Terminal Emulator).  
Installing the BayStack Instant Internet Management Software Version 7.11  
(Part number 209226-B)  
Provides instructions for installing the Instant Internet software.  
Using the BayStack Instant Internet Management Software Version 7.11  
(Part number 300868-G)  
Provides an introduction to Instant Internet, instructions for administering the  
product, and procedures for using Instant Internet features.  
Reference for the BayStack Instant Internet Remote Access Commands  
Version 7.11 (Part number 302005-F)  
Provides instructions and commands for remotely accessing Instant Internet.  
BayStack Instant Internet Software and Documentation Version 7.11 CD  
(Part number 206664-D)  
Provides manuals for using and installing the Instant Internet software and  
third-party applications. The CD contains the following documents:  
Installing the BayStack Instant Internet Management Software Version  
7.11  
Setting Up the BayStack Instant Internet 100 Unit  
Setting Up the BayStack Instant Internet 100-S Unit  
Setting Up the BayStack Instant Internet 400 Unit  
Setting Up the BayStack Instant Internet 400-S Unit  
Using the BayStack Instant Internet Management Software Version 7.11  
— Reference for the BayStack Instant Internet Remote Access Commands  
Version 7.11  
Setting Up the BayStack Instant Internet 400 Unit  
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20 Preface  
You can print selected technical manuals and release notes free, directly from the  
Internet. Go to the www25.nortelnetworks.com/library/tpubs/ URL. Find the  
product for which you need documentation. Then locate the specific category and  
model or version for your hardware or software product. Use Adobe Acrobat  
Reader to open the manuals and release notes, search for the sections you need,  
and print them on most standard printers. Go to Adobe Systems at the  
www.adobe.com URL to download a free copy of the Adobe Acrobat Reader.  
You can purchase selected documentation sets, CDs, and technical publications  
through the Internet at the www1.fatbrain.com/documentation/nortel/ URL.  
How to get help  
If you purchased a service contract for your Nortel Networks product from a  
distributor or authorized reseller, contact the technical support staff for that  
distributor or reseller for assistance.  
If you purchased a Nortel Networks service program, contact one of the following  
Nortel Networks Technical Solutions Centers:  
Technical Solutions Center  
Telephone  
EMEA  
(33) (4) 92-966-968  
North America  
Asia Pacific  
China  
(800) 2LANWAN or (800) 252-6926  
(61) (2) 9927-8800  
(800) 810-5000  
An Express Routing Code (ERC) is available for many Nortel Networks products  
and services. When you use an ERC, your call is routed to a technical support  
person who specializes in supporting that product or service. To locate an ERC for  
your product or service, go to the www12.nortelnetworks.com/ URL and click  
ERC at the bottom of the page.  
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21  
Chapter 1  
Introduction  
This chapter introduces your Instant Internet 400 unit and describes package  
contents, available options for your Instant Internet unit, and any requirements  
and compatibility issues.  
Instant Internet package  
The Instant Internet package contains:  
Instant Internet 400 unit  
Depending on the type of connection you ordered, your Instant Internet  
package contains one or more of the following connector cables:  
RJ-11 cable (phone cord) for a dial-up connection  
ISDN cable for an ISDN connection  
RJ-45 cable for a 10BASE-T or 100BASE-T Ethernet connection  
Note: If you ordered your Instant Internet unit for use on a token ring  
network or with a V.35 or X.21 modem, you must provide the connection  
cable. For pinout diagrams for V.35 and X.21 adapter cables, refer to  
Appendix B, Adapter cable pinout diagrams,on page 53.  
Important Notice for the BayStack Instant Internet Version 7.11  
(Part number 307603-E)  
Installing the BayStack Instant Internet Management Software Version 7.11  
(Part number 209226-B)  
Setting Up the BayStack Instant Internet 400 Unit  
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22 Chapter 1 Introduction  
BayStack Instant Internet Software and Documentation Version 7.11 CD  
(Part number 206664-D)  
For contents, see Related publicationson page 19.  
Available options  
The Instant Internet 400 is shipped with several options. The standard unit  
includes a full-duplex/half-duplex autonegotiating 10/100 megabits per second  
(Mb/s) Ethernet connection. Token ring units for LANs or routers are also  
available.  
You can order your Instant Internet unit configured with one of the following:  
One or two internal V.90 analog modems  
Internal ISDN 128K card (with or without NT1)  
Internal DDS connection  
Internal T1 connection  
V.35, X.21 support of external synchronous devices (CSUs/DSUs)  
One or two token ring connections  
Second or third Ethernet connections (for an external router, cable modem,  
xDSL modem, and others)  
Note: If your unit does not have an internal analog modem or ISDN card,  
disregard all references to dial-up account and dial-up configuration  
throughout this manual.  
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Chapter 1 Introduction 23  
Requirements and compatibility  
Instant Internet supports the following Internet connection types:  
Dial-up PPP connection up to V.90  
ISDN connection using synchronous PPP and optional Multilink Protocol  
(MP) at up to 128 kilobits per second (Kb/s)  
Synchronous leased-line connection at speeds up to 2 Mb/s (T1, DDS, V.35,  
or X.21) using PPP or frame relay (using RFC 1490)  
PPPoE connection using an external Ethernet device to connect to an access  
concentrator.  
Note: The speed of dial-up connections can vary internationally. Consult  
your local distributor for specifications.  
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24 Chapter 1 Introduction  
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25  
Chapter 2  
Installation preparation  
This chapter describes the steps you should follow in preparing for Internet  
access, explains some decisions you need to make before you install your Instant  
Internet 400 unit, and provides an installation checklist and worksheet.  
Preparing for Internet access  
To prepare for access to the Internet:  
1
2
3
Obtain installation and service from your local telephone company.  
Obtain an Internet connection from an Internet service provider (ISP).  
Obtain a cable to connect the Instant Internet unit to your local area network  
(LAN).  
4
Obtain the power cord from the Instant Internet packaging.  
Note: Do not apply power to the Instant Internet unit until you have  
completed the installation steps from page 35.  
Refer to Instant Internet quick installationon page 35 for more information.  
Setting Up the BayStack Instant Internet 400 Unit  
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26 Chapter 2 Installation preparation  
Making decisions  
Before you can access the Internet with your Instant Internet unit, you must make  
the following decisions:  
Who will be your Internet service provider (ISP)?  
What type of connection will you usedial-up connection (analog or ISDN),  
leased-line connection (T1, DDS, V.35, or X.21) built in to Instant Internet,  
cable modem, xDSL modem, PPPoE, or an external router?  
Selecting an Internet service provider  
There are thousands of Internet service providers (ISPs) from which to choose.  
Nortel Networks maintains an updated list of the major, national ISPs and as many  
local ISPs as possible. You can choose an ISP from this list, or you can locate a  
different one. Either way, try to choose an ISP that has a local access number so  
that you do not have to pay long distance charges. You can look in the yellow page  
directory for local or regional ISPs, or you can call a national ISP and ask if it  
offers local dial-up access in your area.  
Note: Only a dial-up connection (analog or ISDN) requires this type of  
service from an ISP. If you are using a cable modem, xDSL modem, or  
external Ethernet device, you do not have to obtain dial-up service.  
If your ISP is not on the selection list you see during Instant Internet installation,  
select the ! Default provider from the list. If you cannot connect to the Internet  
with the ! Default provider selected, do one of the following:  
Call Nortel Networks Technical Solutions Center at 800-2LANWAN, Express  
Routing Code 169#, 24 hours a day, 7 days a week, 365 days a year  
(see page 20).  
Send an e-mail message to [email protected].  
Be sure to have your providers name, location, and contact persons phone  
number so that Nortel Networks can create a dial-up script specific to your ISPs  
access requirements and add your ISP to the list.  
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Installation checklist  
Use the checklist in Table 1 to ensure a smooth installation. As you check off each  
item, record the information in the Installation worksheeton page 29.  
Table 1 Installation checklist  
Item  
Description  
Type of Account  
Instant Internet can provide access to your entire network  
through a single Internet Protocol (IP) address for  
unlimited access to the Internet:  
If you want to use public IP addresses, request a  
network account.  
If you want to use Network Address Translation (NAT)  
or you are using the Instant Internet unit as an  
IPX-to-IP gateway, request a single-user account.  
Your ISP will provide you with a user name, password,  
primary access phone number, optional alternate access  
phone number, and name server IP address. Record this  
information on page 29.  
Dial-up Protocols  
If you are using a dial-up connection in North America,  
ensure that your ISP supplies true IP service using PPP  
protocols for analog and ISDN connections. ISDN  
requires the synchronous PPP protocol with  
authentication via Password Authentication Protocol  
(PAP) or Challenge Handshake Authentication Protocol  
(CHAP).  
For a 128K connection, Multilink PPP must be supported.  
Some ISPs use their own proprietary protocols or, for  
ISDN, V.120 rate adaption. Instant Internet does not  
support these proprietary protocols.  
ISDN Service  
When you obtain ISDN service, your telephone company  
may assign one or two Service Profile Identifier (SPID)  
numbers to your line. Record the SPID number(s) on  
page 29.  
Leased-Line  
Connection  
Leased-line (T1, DDS, V.35, or X.21) connections require  
synchronous PPP or frame relay. The Instant Internet 400  
unit supports 1 PVC for frame relay.  
T1 Connection  
If you are using a T1 connection, ask your T1 service  
provider for the framing format, line encoding, data type,  
line build-out, rate multiplier, and line speed. Record this  
information on page 29.  
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28 Chapter 2 Installation preparation  
Table 1 Installation checklist (continued)  
Item  
Description  
Connect-Time  
Charges  
Some ISPs and local telephone companies charge a flat  
fee for unlimited connect time, and some charge fees  
according to the actual amount of time your Instant  
Internet unit is dialed in and connected. Be sure that you  
understand your ISPs and local telephone companys  
policies.  
PPPoE  
If you are connecting using PPPoE, you must obtain a  
User Name and Password from your ISP. Record this  
information on page 29.  
Installation  
Information  
If you choose an ISP from the Nortel Networks list, you  
need to give only the ISPs telephone number and your  
user name and password for access.  
If you are using an analog or ISDN connection, you can  
choose ! Default as your provider and then enter your  
name servers.  
If your ISP is not on the Nortel Networks list, call the  
Nortel Networks Technical Solutions Center at  
800-2LANWAN, Express Routing Code 169#, and  
provide some additional information so that Nortel  
Networks can create a dial-up script specific to your ISPs  
access requirements.  
Application  
Information  
Your ISP usually offers some additional services, which  
you might consider:  
Access to a NEWS server  
Access to a POP mail server (and an SMTP relay)  
Individual POP mail user accounts for each user  
NOTE: Be aware that a single-user account from an ISP  
generally comes with only one POP e-mail account. You  
can arrange for additional e-mail accounts with your ISP.  
After completing this checklist, you are ready to begin installing the Instant  
Internet hardware.  
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Chapter 2 Installation preparation 29  
Installation worksheet  
ISP User Name: ________________________________________________  
This is the user name you enter to log on to your ISP account.  
ISP Password: __________________________________________________  
This is the password you enter to log on to your ISP account.  
ISP Connection Phone Number: ___________________________________  
This number is the primary phone number you dial to access your ISP account.  
ISP Connection Alternate Phone Number: __________________________  
This number is an alternate or backup phone number you dial to access your ISP  
account if the primary phone number is not working. This phone number is  
optional. Not every ISP supplies an alternate phone number.  
ISP Name Server: _______________________________________________  
ISP Name Server (optional): ______________________________________  
The name server (or domain name server or DNS) is the numeric IP address of  
your IPSs name server(s). It follows the format nnn.nnn.nnn.nnn where n is a  
number between 0 and 255.  
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30 Chapter 2 Installation preparation  
T1 Connection Information  
Framing Format (ESF or D4): _________________________________  
Line Encoding (B8ZS or AMI): _________________________________  
Data Type (Normal or Inverted): ________________________________  
Line Build-Out (in dB): _______________________________________  
Rate Multiplier (64K or 56K): __________________________________  
Line Speed (in Kb/s): _________________________________________  
This information is available from your T1 service provider. If you are not using a  
T1 connection, you do not need to provide this information.  
Telephone Company Information  
ISDN SPID Number: _________________________________________  
ISDN SPID Number: _________________________________________  
SPID (Service Profile Identifier) numbers are provided by your telephone  
company when you install an ISDN line. Usually, two SPID numbers are provided,  
but sometimes one and sometimes even none is provided. Only those using an  
ISDN connection, need to provide this information.  
300867-G  
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31  
Chapter 3  
Instant Internet 400 hardware installation  
This chapter helps you get to know your Instant Internet unit and provides  
instructions for connecting your unit to your LAN or WAN according to the type  
of connection you are using and for mounting the unit in a rack.  
Before you install the Instant Internet hardware, make sure that you are familiar  
with the physical and environmental specifications of the Instant Internet  
400 unit. For more information, refer to Appendix A, Technical specifications,”  
on page 51.  
Getting to know your Instant Internet 400 unit  
The front panel of your Instant Internet 400 unit has nine lights, or LEDs, that  
signal information about your unit. The Power LED is always lit when your unit is  
turned on. The other eight LEDs as well as the Power LED indicate various active  
or error conditions.  
Figure 1 illustrates the front panel of the unit.  
Figure 1 Front panel of the Instant Internet 400 unit  
Instant Internet  
Power  
1
2
3
4
5
6
7
8
9276EA  
For a description of the LEDs, refer to Chapter 5, LEDs: support and diagnostic  
functions,on page 47.  
Setting Up the BayStack Instant Internet 400 Unit  
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32 Chapter 3 Instant Internet 400 hardware installation  
Switches and connectors are located on the rear panel of your unit as follows:  
At the top are four slots (A through D).  
At the bottom are the network cable connection, two LEDs, the attachment  
unit interface (AUI) connection, the configuration switches, the power plug  
connection, and the on/off switch.  
Figure 2 illustrates the rear panel of the unit.  
Figure 2 Rear panel of the Instant Internet 400 unit  
Slot C Slot D  
Slot A Slot B  
Power  
plug  
On/Off  
switch  
LEDs  
Ethernet  
Configuration  
switches  
connection  
AUI  
connection  
8979EC  
Warning: The Instant Internet unit contains a lithium battery. There is a  
danger of explosion if the battery is replaced incorrectly. The battery  
should be replaced only by factory authorized personnel.  
Interface cards  
Depending on the configuration of your unit, you may have multiple interface  
cards in slots A through D.  
Note: The interface card(s) in your Instant Internet unit may not look  
exactly like those depicted in the illustrations.  
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Chapter 3 Instant Internet 400 hardware installation 33  
Table 2 shows the LAN interfaces available for your Instant Internet 400 unit.  
Table 2 LAN interfaces  
Interface name Interface card  
Type  
Eth1  
Ethernet connection on the  
back of the unit.  
Ethernet  
10/100  
AUI  
Link Act  
9284EB  
Eth2  
Eth3  
Ethernet interface card with a  
BNC connector and an RJ-45  
connector. Note: On some  
Ethernet interface cards the  
BNC connector can be absent.  
Note: If you have a triple  
RJ-45  
Ethernet  
BNC  
Ethernet  
LEDs  
Ethernet unit, the Ethernet card  
in slot D is Eth2 and the  
Ethernet card in slot C is Eth3.  
9285EB  
Tok1  
Tok2  
Token ring interface card with a  
9-pin connector and an RJ-45  
connector. Note: If you have a  
dual token ring unit, the token  
ring card in slot D is Tok1 and  
the token ring card in slot C is  
Tok2.  
9-pin  
token ring  
RJ-45  
token ring  
4Mb/s  
16Mb/s  
9286EB  
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34 Chapter 3 Instant Internet 400 hardware installation  
Table 3 shows the communication interface cards available for your Instant  
Internet 400 unit.  
Table 3 Communication interfaces  
Interface name Interface card  
Type  
ISDN  
ISDN interface card (United  
States) with one RJ-45  
connector (does not support  
NT1).  
RJ-45  
ISDN  
9287EB  
9288EB  
9289EB  
ISDN  
ISDN interface card  
(international) with two RJ-45  
connectors (supports NT1).  
RJ-45  
ISDN  
RJ-45  
ISDN  
Dialup  
Analog modem interface card  
with one RJ-11 connector for  
the phone (outgoing to modem)  
and one RJ-11 connector for the  
Telco (incoming from wall jack).  
RJ-11  
Telco  
RJ-11  
Phone  
(Analog)  
Note: If you have a dual analog  
unit, the first modem is located  
in slot A and the second modem  
is in slot B.  
Note: Depending on the type of analog modem card  
you have, the placement of the jacks may be reversed.  
Be sure to read the labels of the jacks before you plug in  
any cables.  
Serial-1 (port 0)  
Serial-2 (port 1)  
X.21 interface card (leased-line)  
with one 26-pin connector for  
X.21port 0 and one 26-pin  
connector for X.21 port 1.  
26-pin  
X.21 Port 0  
26-pin  
X.21 Port 1  
9290EB  
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Chapter 3 Instant Internet 400 hardware installation 35  
Table 3 Communication interfaces (continued)  
Interface name Interface card  
Type  
Serial-1 (port 0)  
Serial-2 (port 1)  
V.35 interface card (leased-line)  
with one 26-pin connector for  
V.35 port 0 and one 26-pin  
connector for V.35 port 1.  
26-pin  
V.35 Port 0  
26-pin  
V.35 Port 1  
9291EB  
9292EB  
9293EB  
Serial (port 0)  
T1  
T1 interface card (leased-line)  
with one 26-pin connector for  
V.35 port 0 and one RJ-48  
connector for T1.  
26-pin  
V.35 Port 0  
RJ-48  
T1  
LEDs  
Serial (port 0)  
DDS  
DDS interface card  
26-pin  
V.35 Port 0  
RJ-48  
56K  
(leased-line) with one 26-pin  
connector for V.35 port 0 and  
one RJ-48 connector for 56K.  
LEDs  
Instant Internet quick installation  
These steps will guide you through the general process of installing your Instant  
Internet hardware.  
Be sure to choose a location near your router and LAN or WAN hubs and close to  
an electrical outlet.  
Note: Before you begin installation, be sure that the switch settings are  
set to normal operation. For information about configuring switch  
settings, refer to Switch settings for normal operationon page 42.  
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36 Chapter 3 Instant Internet 400 hardware installation  
The communications connection is necessary to provide the link between your  
Instant Internet unit and your Internet service provider (ISP). To ensure a proper  
communications connection, make sure that you have ordered the appropriate  
following services:  
Installation from your telephone service company (Telco)  
Service from your Telco  
Internet access service from your ISP  
Be sure to review the information in Installation checkliston page 27.  
If you experience problems during installation, unplug all connections, except the  
LAN connection, and then restart the Instant Internet unit.  
Note: Do not apply power to the Instant Internet unit until you have  
completed the installation steps.  
You can mount your Instant Internet unit in an equipment rack or place it on a flat  
surface. If you choose not to mount the Instant Internet unit in a rack, be sure to  
install the units rubber feet. If the feet are not installed, stick the adhesive side of  
the feet on the spaces provided on the bottom of the unit. You need to use either  
the mounting brackets or the feet.  
1
Do one of the following:  
If you want to mount your Instant Internet unit in a rack, you must do so  
before you connect it to your LAN. Follow the procedure Mounting your  
Instant Internet unit in a rackon page 37 and then return to this  
procedure and continue with step 2.  
If you do not want to mount your Instant Internet unit in a rack, place the  
unit on any appropriately level surface that can safely support the weight  
of the unit and attached cables. Make sure that there is adequate space  
around the unit for ventilation and access to cable connectors. Allow at  
least 2 inches (5.1cm) on each side for proper ventilation and 5 inches  
(12.7cm) at the back for power cord clearance and ventilation. Continue  
with step 2.  
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Chapter 3 Instant Internet 400 hardware installation 37  
2
3
4
Attach one end of the communications cable (modem, ISDN, T1, DDS,  
Ethernet, token ring) to the appropriate connector on the Instant Internet unit.  
Attach the other end of the communications cable to the appropriate source  
(phone jack, ISDN jack, T1 jack, DDS jack, cable modem, or external router).  
Attach the Instant Internet unit to a hub on your LAN using an Ethernet cable  
(attach to Eth1) or a token ring cable (attach to Tok1).  
Note: A token ring cable is not included with your Instant Internet  
package.  
5
6
7
Plug the power cord into the rear panel of the Instant Internet unit.  
Plug the power cord into an AC wall outlet.  
Turn on the Instant Internet unit.  
When you turn on your Instant Internet 400 unit, the LEDs on the front panel  
illuminate. LED #2 glows amber when the unit is ready for setup. For  
information about setting up your unit, see Installing the BayStack Instant  
Internet Management Software Version 7.11  
Mounting your Instant Internet unit in a rack  
To install your Instant Internet in an equipment rack, you will need a Phillips  
screwdriver (not included) and the brackets, screws, and washers provided in the  
rack mounting kit.  
To mount your Instant Internet 400 in a rack:  
1
Remove the three screws from the cover on each side of your Instant Internet  
unit as shown in Figure 3.  
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38 Chapter 3 Instant Internet 400 hardware installation  
Figure 3 Removing screws from cover of Instant Internet 400 unit  
910  
P
o
we  
r
On  
Line  
Status  
A
E
therne  
t
LAN  
E
therne  
t
R
oute  
r
Status  
B
Status  
C
W
e
b
Activity  
Disk  
Activity  
9088FC  
2
Attach the front mounting brackets to your unit using the screws provided  
(Figure 4).  
Figure 4 Attaching mounting brackets to the Instant Internet 400 unit  
910  
P
o
we  
r
On  
Line  
Status  
A
E
therne  
t
LAN  
E
therne  
t
R
oute  
r
Status  
B
Status  
C
W
e
b
Activity  
Disk  
Activity  
9088FD  
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Chapter 3 Instant Internet 400 hardware installation 39  
Position your unit in the rack horizontally.  
3
Your unit should be facing out from the rack.  
4
5
Align the holes in the mounting bracket with the holes in the rack.  
Attach your unit to the front of the rack using the mounting screws and  
washers provided (Figure 5).  
Figure 5 Attaching the Instant Internet 400 unit to the front of the rack  
910  
P
o
we  
r
On  
Line  
Status  
A
E
therne  
t
LAN  
E
therne  
t
R
oute  
r
Status  
B
Status  
C
W
e
b
Activity  
Disk  
Activity  
10046FA  
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40 Chapter 3 Instant Internet 400 hardware installation  
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41  
Chapter 4  
DIP switch settings  
This chapter describes the Dual Inline Pins (DIP) switch settings for your Instant  
Internet 400 unit, including those for normal operation, for setting the token ring  
speed, and for resetting your units password and configuration settings.  
DIP switches  
DIP switches enable you to configure your Instant Internet unit for a particular  
type of operation. There are eight DIP switches on the rear panel of your unit  
(Figure 6). The switches are labeled left to right from 1 to 8.  
Figure 6 DIP switches on the rear panel of the unit  
Configure  
On  
Off  
1
2
3
4
5
6
7
8
9870EA  
The switches have two possible positions: on and off. For the Instant Internet 400  
unit, the on position is up and the off position is down. Use a small instrument  
with a fine point, such as a pen nib or small screwdriver, to move the switches to  
the proper position. Labels on the unit indicate whether a switch is on or off, and  
the specific switch pattern indicates a specific configuration item.  
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42 Chapter 4 DIP switch settings  
Switch settings for normal operation  
Leave all switches off for normal operation, as shown in Table 4.  
Table 4 Switch settings for normal operation  
1
2
3
4
5
6
7
8
ON  
OFF  
Switch settings for token ring speed  
If you need to set token ring speed to match the speed of your network, see the  
information in the following tables for examples of single and dual token ring  
switch settings.  
Single token ring switch settings  
Table 5 and Table 6 show the switch settings for the token ring speed for a single  
token ring unit.  
Table 5 Single token ring: 16 Mb/s  
1
2
3
4
5
6
7
8
NA  
NA  
NA  
NA  
NA  
ON  
NA  
NA  
NA  
NA  
NA  
OFF  
Table 6 Single token ring: 4 Mb/s  
1
2
3
4
5
6
7
8
NA  
NA  
NA  
NA  
NA  
ON  
NA  
NA  
NA  
NA  
NA  
OFF  
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Chapter 4 DIP switch settings 43  
the following tables:  
Table 7 (Dual token ring: 16 Mb/s Tok1 / 16 Mb/s Tok2)  
Table 8 (Dual token ring: 16 Mb/s Tok1 / 4 Mb/s Tok2)  
Table 9 (Dual token ring: 4 Mb/s Tok1 / 16 Mb/s Tok2)  
Table 10 (Dual token ring: 4 Mb/s Tok1 / 4 Mb/s Tok2)  
Table 7 Dual token ring: 16 Mb/s Tok1 / 16 Mb/s Tok2  
1
2
3
4
5
6
7
8
NA  
NA  
NA  
NA  
ON  
NA  
NA  
NA  
NA  
OFF  
Table 8 Dual token ring: 16 Mb/s Tok1 / 4 Mb/s Tok2  
1
2
3
4
5
6
7
8
NA  
NA  
NA  
NA  
ON  
NA  
NA  
NA  
NA  
OFF  
Table 9 Dual token ring: 4 Mb/s Tok1 / 16 Mb/s Tok2  
1
2
3
4
5
6
7
8
NA  
NA  
NA  
NA  
ON  
NA  
NA  
NA  
NA  
OFF  
Table 10 Dual token ring: 4 Mb/s Tok1 / 4 Mb/s Tok2  
1
2
3
4
5
6
7
8
NA  
NA  
NA  
NA  
ON  
NA  
NA  
NA  
NA  
OFF  
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44 Chapter 4 DIP switch settings  
Switch settings for special configurations  
During the power-up sequence, your Instant Internet 400 unit checks the settings  
of the switches. You can use the switches on your unit to:  
Reset the password (Table 11), which is useful if you forget the password.  
Reset the password and other user-defined system configuration (Table 12).  
Disable the switch settings for resetting the password and user-defined  
configurations (Table 13).  
Restore the original default factory settings (Table 14).  
Table 11 shows the switch settings for resetting your units password.  
Table 11 Switch settings for resetting the password  
2
3
4
5
6
7
8
ON  
OFF  
Table 12 shows the switch settings for resetting your units password as well as  
some user-defined configurations.  
Table 12 Switch settings for resetting the password and user-defined  
configurations  
1
2
3
4
5
6
7
8
ON  
OFF  
Caution: If you use these switch settings to restore your unit, the  
following user-defined settings are removed or reset: password, hosts,  
port mappings, and unit configuration.  
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Chapter 4 DIP switch settings 45  
Table 13 shows the switch settings to disable the switch settings for resetting the  
password and user-defined configurations.  
Table 13 Switch settings to disable switch settings for resetting the password  
and user-defined configurations  
4
5
6
7
8
ON  
OFF  
Table 14 shows the switch settings for restoring your unit to factory default  
conditions.  
Table 14 Switch settings for restoring factory default conditions  
1
2
3
4
5
6
7
8
ON  
OFF  
Caution: If you use these switch settings to restore your unit to factory  
default conditions, the following user-defined settings are removed or  
reset: password, hosts, port mappings, unit configuration, access  
restrictions, unit registration, and encryption authorization.  
If you purchased and installed the 3DES Encryption Module (part number  
CQ1010005), you need to reinstall it.  
If you used the switch settings in Table 13 to disable the reset password  
and configuration switch settings, these settings are re-enabled.  
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46 Chapter 4 DIP switch settings  
Resetting your Instant Internet unit  
Before you reset your Instant Internet unit, be sure to back up the configuration.  
If you back up the configuration, you can easily restore it. For details, refer to  
Using the BayStack Instant Internet Management Software Version 7.11.  
To reset your Instant Internet unit:  
1
2
3
Turn off your unit.  
Record the current switch settings of your Instant Internet unit.  
Set the switches to the configuration you want.  
Refer to Switch settings for special configurationson page 44.  
Turn on your unit.  
4
The LEDs on the front of your unit flash and then glow steadily amber,  
including the Power LED, when they completely match the sequence for the  
selected switch settings.  
Note: If you used the switch settings in Table 13 to disable the reset  
password and configuration switch settings, the Power LED glows amber  
and LEDs 18 flash red in the sequence of the selected switch settings.  
5
6
Turn off your unit.  
Reset the switches using the information recorded in step 2.  
Refer to Table 4 through Table 10 beginning on page 42.  
Turn on your unit.  
7
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47  
Chapter 5  
LEDs: support and diagnostic functions  
This chapter describes how the LEDs work on your Instant Internet 400 unit and  
how you can use them to interpret activity on your unit.  
Interpreting LEDs  
On the front panel of the Instant Internet unit, the nine LEDs indicate failures,  
configuration information, and operational status. When the unit is turned on, it  
displays any failures as red lights.  
LEDs at power-up sequence  
If any failure is found during the power-up sequence, the Power LED glows  
amber, and one or more of LEDs 1 through 8 glow red. This failure indicates a  
hardware problem. Call the Nortel Networks Technical Solutions Center  
(page 20) for assistance.  
Caution: During normal operation, the Power LED glows green, except  
when updating the internal flash ROM. While updating the flash memory,  
the Power LED glows amber. This amber LED indicates that it is not safe  
to turn off the unit without potentially damaging the contents of flash  
memory.  
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48 Chapter 5 LEDs: support and diagnostic functions  
For a single token ring unit, LED 4 shows the ring speed for 30 seconds after the  
unit is turned on. Table 15 shows the single token ring speed for LED 4. For more  
information about token ring units, refer to Getting to know your Instant Internet  
400 uniton page 31.  
Table 15 Single token ring speed (first 30 seconds)  
LED # Color  
Appearance  
Meaning  
4
4
Green  
Amber  
Solid  
Solid  
4 Mb/s (token ring speed)  
16 Mb/s (token ring speed)  
For a dual token ring unit, LED 4 shows the ring speed of the Tok1 token ring, and  
LED 5 shows the ring speed of the Tok2 token ring, each for 30 seconds after the  
unit is turned on. For more information about dual token ring units, refer to  
Getting to know your Instant Internet 400 uniton page 31.  
Table 16 shows the dual token ring speed for LED 4, and Table 17 shows the dual  
token ring speed for LED 5.  
Table 16 Dual token ring (Tok1) speed (first 30 seconds)  
LED # Color  
Appearance  
Meaning  
4
4
Green  
Amber  
Solid  
Solid  
4 Mb/s (Tok1 ring speed)  
16 Mb/s (Tok1 ring speed)  
Table 17 Dual token ring (Tok2) speed (first 30 seconds)  
LED # Color  
Appearance  
Meaning  
5
5
Green  
Amber  
Solid  
Solid  
4 Mb/s (Tok2 ring speed)  
16 Mb/s (Tok2 ring speed)  
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Chapter 5 LEDs: support and diagnostic functions 49  
LEDs during operation  
After the power-up sequence is complete, the LEDs indicate status and activity  
during operation as shown in Table 18.  
Table 18 LED status and appearance during operation  
LED # Color  
Appearance  
Meaning  
Power Green  
Solid  
Unit has electrical power and is turned on.  
Power Green and Solid Green and Unit is updating flash ROM. DO NOT TURN  
Amber  
Green  
Green  
Flashing Amber  
OFF until light returns to green.  
1
2
2
Blinking  
Unit is operating normally.  
Solid  
Unit is ready to service clients.  
Green and Solid Green and Unit is communicating with clients.  
Amber  
Flashing Amber  
2
Amber  
Solid  
Unit is ready to run setup but cannot service  
clients (normally occurs before unit has been  
configured).  
3-8  
3-8  
Green  
Green  
Solid  
Indicated interface (see Note below) is online.  
Flashing  
Indicated interface (see Note below) is dialing or  
attempting connection.  
3-8  
3-8  
Green and Solid Green and Traffic is on the indicated interface.  
Amber  
Flashing Amber  
Red  
Solid  
Indicated interface (see Note below) has failed.  
Note: The indicated interfaceis the interface associated with the  
LEDs number. This information is available in the main dialog box of the  
iiSetup program. For more information, refer to Using the BayStack  
Instant Internet Management Software Version 7.11.  
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50 Chapter 5 LEDs: support and diagnostic functions  
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51  
Appendix A  
Technical specifications  
This appendix describes the physical and environmental specifications for your  
Instant Internet 400 unit.  
Physical specifications  
The Instant Internet 400 unit is 17 inches wide by 15.25 inches deep and  
3.875 inches high (19-inch rack-mountable, 2-rack units).  
Environmental specifications  
The operating and nonoperating environment for the Instant Internet 400 unit is as  
follows:  
Operating Temperature: 10° to 40° C maximum  
Nonoperating Temperature: -44° to 66° C maximum  
Operating Humidity  
20% minimum to 80% maximum  
Relative Humidity: noncondensing  
Nonoperating Humidity  
10% minimum to 95% maximum  
Relative Humidity: noncondensing  
Operating Altitude: 8,000 feet (2,438 meters) maximum  
Nonoperating Altitude: 30,000 feet (9,144 meters) maximum  
Acoustic Noise: 55dBA at 1 meter  
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52 Appendix A Technical specifications  
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53  
Appendix B  
Adapter cable pinout diagrams  
This appendix describes the pinout settings for the V.35 and X.21 adapter cables.  
Adapter cable part numbers  
If you ordered your Instant Internet 400 unit for use with a V.35 modem or X.21  
modem, you must provide the connection cable. You can have a cable made  
according to the pinout diagrams in this appendix or you can order a cable from  
Nortel Networks using the following part numbers:  
V.35 Adapter CablePart Number CQ2118001  
X.21 Adapter CablePart Number CQ2118004  
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54 Appendix B Adapter cable pinout diagrams  
V.35 adapter cable  
Figure 7 shows the pinout settings for a V.35 modem adapter cable (part number  
CQ2118001)  
Figure 7 V.35 adapter cable pinout diagram  
(H) DB26 (Male)  
Amp Pin # 748365-1  
V.35 Connector  
(Male)  
1
7
A
B
C
D
E
F
CGND  
SGND  
RTS  
CTS  
DSR  
DCD  
DTR  
TDA  
RDA  
TDB  
RDB  
ETA  
RCA  
ETB  
RCB  
TCA  
4
5
6
8
20  
H
P
R
S
T
2
DTE  
3
14  
16  
24  
17  
11  
9
U
V
W
X
Y
15  
12  
AA TCB  
9108EA  
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Appendix B Adapter cable pinout diagrams 55  
X.21 (DCE) adapter cable  
Figure 8 shows the pinout settings for an X.21 modem adapter cable (part number  
CQ2118004).  
Figure 8 X.21 (DCE) adapter cable diagram.  
DB25M  
DV15M (X.21 VF)  
1
2
4
1
2
3
4
GND  
TDA  
RTA  
RDA  
3
5
8
5
CTSA  
15  
17  
24  
7
14  
19  
16  
10  
13  
9
6
7
8
9
10  
11  
RCA  
ETCA  
SGND  
TDB  
RTB  
RDB  
DTE  
12  
CTSB  
12  
11  
13  
14  
RCB  
ETCB  
9109EB  
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56 Appendix B Adapter cable pinout diagrams  
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RJ-48 connector 21  
! Default provider 26  
CHAP 27  
10BASE-T Ethernet connection 21  
26-pin connector 34, 35  
dial-up 23  
leased-line 23  
T1 22, 27  
V.35 27  
9-pin connector 33  
X.21 27  
CSU 22  
A
acronyms 18  
D
altitude  
operating 51  
Leased-line type 27  
speed 23  
analog modem card 34  
dimensions 51  
B
DIP switch  
C
cable  
setting 41  
dial-up connection 21  
Ethernet connection 21  
ISDN connection 21  
pinout diagrams 53  
RJ-11 connection 21  
RJ-45 connector 21  
using 41  
DSL modem 22  
DSU 22  
dual Ethernet card 22  
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58 Index  
dual token ring unit  
LEDs 48  
access phone number 27  
name server 27  
E
password 27  
selecting 26  
environment  
Internet Service Provider Hotline  
Eth1 33  
Eth2 33  
Nortel Networks Technical Solutions Center 26  
Ethernet  
cable 21  
Ethernet connection  
Eth1 33  
Multilink Protocol 23  
provider options 28  
service connection 27  
Eth2 33  
Ethernet connection, cable 21  
external router 22  
F
L
H
humidity  
DDS 23  
requirements 27  
T1 23  
X.21 23  
I
installation  
checklist 27  
worksheet 29  
LED  
interface 49  
interface  
LED 49  
LEDs  
activity 49  
interface, AUI 32  
after power-up sequence 49  
dual token ring unit 48  
interpreting 47  
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normal operation 47  
power-up sequence 47  
red 47  
status 49  
R
Tok2 43, 48  
M
RJ-11 connector 34  
RJ-45 connector 33, 34  
modem  
analog 22  
cable 22  
DSL 22  
Multilink Protocol (MP) 23  
S
N
NT1 34  
LEDs 48  
size 51  
P
PAP 27  
physical specifications 51  
resetting to factory default conditions 45  
resetting user-defined configurations 44  
single token ring unit 42  
PPP 23, 27  
PPPoE 23, 28  
product support 20  
token ring speed 42  
protocol  
analog 27  
dial-up 27  
ISDN 27  
PPP 27  
PPPoE 28  
proprietary 27  
T1 card 35  
T1 connection  
cable 21  
data type 27  
framing format 27  
leased-line connection speed 23  
line build-out 27  
line encoding 27  
publications  
hard copy 20  
related 19  
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60 Index  
rate multiplier 27  
card 34  
connection 23, 27  
port 0 34  
Telco 36  
port 1 34  
X.21 (DCE) adapter cable 55  
nonoperating 51  
token ring 48  
connection 22  
LEDs 48  
Tok1  
card 33  
Tok2  
token ring card 33  
token ring speed  
16 Mb/s 42, 43  
4 Mb/s 42, 43  
Tok1 43  
Tok2 43  
U
unit  
mounting in a rack 37  
V
V.35  
card 35  
connection 23, 27  
port 0 35  
port 1 35  
V.35 adapter cable 54  
V.90 23  
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