703t Server Hardware Installation
CallPilot
Release 4.0
Document Number: 555-7101-226
Document Version: Standard 1.04
October 2006
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CRYSTAL REPORTS is a trademark of Seagate Software Inc.
EUDORA is a trademark of Qualcomm.
eTrust and InoculateIT are trademarks of Computer Associates Think Inc.
DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET
EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT
EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK,
POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA,
and WINDOWS NT are trademarks of Microsoft Corporation.
GROUPWISE and NOVELL are trademarks of Novell Inc.
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McAfee and NETSHIELD are trademarks of McAfee Associates, Inc.
MYLEX is a trademark of Mylex Corporation.
NETSCAPE COMMUNICATOR is a trademark of Netscape
Communications Corporation.
NOTES is a trademark of Lotus Development Corporation.
NORTON ANTIVIRUS and PCANYWHERE are trademarks of
Symantec Corporation.
QUICKTIME is a trademark of Apple Computer, In.
RADISYS is a trademark of Radisys Corporation.
SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.
SYBASE is a trademark of Sybase, Inc.
TEAC is a trademark of TEAC Corporation
US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are
trademarks of US Robotics.
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Standard 1.04
WINZIP is a trademark of Nico Mark Computing, Inc.
XEON is a trademark of Intel, Inc.
All other trademarks and registered trademarks are the property of their
respective owners.
Information for Japan
Japan Denan statement
The following applies to server models 1005r, 703t, and 1002rp:
Warning
Please be aware of the following while installing the equipment:
x
Please use the connecting cables, power cord, and AC adaptors
shipped with the equipment or specified by Nortel to be used with the
equipment. If you use any other equipment, it may cause failures,
malfunctioning or fire.
x
Power cords shipped with this equipment must not be used with any
other equipment. If the above guidelines are not followed, it may lead
to death or severe injury.
㩷
ᧄຠ䉕ో䈮䈗↪㗂䈒䈢䉄䇮એਅ䈱䈖䈫䈮䈗ᵈᗧ䈒䈣䈘䈇䇯㩷
䃂㩷ធ⛯䉬䊷䊑䊦䇮㔚Ḯ䉮䊷䊄䇮㪘㪚䉝䉻䊒䉺䈭䈬䈱ㇱຠ䈲䇮ᔅ䈝ຠ䈮หᪿ䈘䉏䈩䈍䉍䉁䈜㩷
ᷝઃຠ䉁䈢䈲ᜰቯຠ䉕䈗↪䈒䈣䈘䈇䇯ᷝઃຠ䊶ᜰቯຠએᄖ䈱ㇱຠ䉕䈗↪䈮䈭䉎䈫
㓚䉇േਇ⦟䇮Ἣἴ䈱ේ࿃䈫䈭䉎䈖䈫䈏䈅䉍䉁䈜䇯㩷
䃂㩷หᪿ䈘䉏䈩䈍䉍䉁䈜ઃዻ䈱㔚Ḯ䉮䊷䊄䉕ઁ䈱ᯏེ䈮䈲↪䈚䈭䈇䈪䈒䈣䈘䈇䇯 㩷 㩷 㩷 㩷 㩷 㩷 㩷
⸥ᵈᗧ㗄䉕䉌䈭䈇䈫䇮ᱫ䉇ᄢᕋᚒ䈭䈬ੱり䈱ේ࿃䈫䈭䉎䈖䈫䈏䈅䉍䉁䈜䇯㩷
Japan VCCI statement
The following applies to server models 1005r, 703t, 201i, and 1002rp:
この装置は、情報処理装置等電波障害自主規制協議会 (VCCI) の規定に基づくク
ラスA 装置です。この装 置を家庭環境で使用すると電波妨害を引き起こすこと
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があります。この場合には使用者が適切な対策を取るように要求されることがあ
ります。
This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI). If
this equipment is used in a domestic environment, radio disturbance may
occur, in which case, the user may be required to take corrective action.
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Standard 1.04
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Publication history
October 2006
Standard 1.04 of 703t Server Hardware
Installation is issued for general release for
CallPilot 4.0.
September 2006
April 2006
Standard 1.03 of 703t Server Hardware Installation
is issued for general release for CallPilot 4.0.
Standard 1.02 of 703t Server Hardware Installation
is issued for general release for CallPilot 4.0.
July 2005
Standard 1.01 of 703t Server Hardware Installation
is issued for general release for CallPilot 4.0.
July 2005
Standard 1.0 of 703t Server Hardware Installation
is issued for general release for CallPilot 4.0.
November 2004
Standard 1.0 of the CallPilot Installation and
Configuration, 703t Server Hardware Installation
is issued for general release for CallPilot 3.0.
November 2003
Standard 1.0 of the CallPilot Installation and
Configuration, 703t Server Hardware Installation
is issued for general release.
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Publication history
Standard 1.04
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Task List
Standard 1.04
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Contents
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Unpacking the 703t server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Inspecting the server interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Replacing the side cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing the chassis feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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Contents
Standard 1.04
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Chapter 1
How to get Help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically, the site
enables you to:
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
sign up for automatic notification of new software and documentation for
Nortel equipment
open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical
Support Web site, and have a Nortel support contract, you can also get help
over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
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How to get Help
Standard 1.04
Outside North America, go to the following Web site to obtain the phone
number for your region:
Getting Help from a specialist by using an Express Routing
Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller.
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703t server description
Standard 1.04
Server features
This section provides a general overview of the 703t server.
Server dimensions
Height
chassis only: 420 mm (16.75 in.)
with chassis feet: 440 mm (17.5 in.)
Width
chassis only: 215 mm (8.6 in.)
with chassis feet: 320 mm (12.7 in.)
Depth (distance from front to
back)
650 mm (26 in.)
Clearance
front: 250 mm (10 in.)
rear: 125 mm (5 in.)
side: 75 mm (3 in.)
Note: Additional side clearance
is required for service.
top: 75 mm (3 in.)
Weight of fully loaded system
with
approximately 22 kg (46 lb)
two SCSI hard drives
six populated boards
CD-ROM drive
floppy drive
tape drive
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703t server description
Environmental specifications
Environmental condition
Specification
Operating temperature
10°C to 35°C (50°F to 95°F)
Maximum rate of change must not
exceed 10°C (50°F) per hour.
Non-operating (storage)
temperature
-40°C to 70°C (-40°F to 158°F)
Non-operating humidity
Altitude
95%, non-condensing at 30°C (86°F)
1829 m (6000 ft)
Electrostatic discharge
Acoustic noise
15 kV or more
50 dBA in a typical office ambient
temperature (18°C to 25°C
[64.4°F to 77°F])
Operating shock
Handling drop
No errors with a half sine wave shock
of 2G (with 1 millisecond duration)
Operational after a free fall from
450 mm to 600 mm (18 in. to 24 in.)
(depending on weight)
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703t server description
Standard 1.04
Front panel features
The following diagram shows the 703t server’s front panel features:
CD-ROM
Reset button
drive
Network LEDs
CD
Sleep mode
button (not used)
drawer
eject
button
Power button
Status LEDs
Tape
drive
USB connector
(future use)
Air flow
slots
Floppy disk
eject button
Floppy disk drive
Hard
drive
bays
Chassis intrusion
detection switch
(not used)
Air flow
slot
G101759
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703t server description
The table below describes the parts that are identified in the preceding
diagram:
Part
Function
Reset button
Triggers a hardware (cold) reset. Do not use
this button to perform a server restart. Restart
the server as described in “Restarting the
server” in the Installation and Configuration
Task List (555-7101-210).
Network
controller LEDs
(green)
Left: 10/100Base-T controller LED
(NIC1 10/100 MB: ELAN
for Meridian 1*/Succession 1000* connection)
Right: 10/100/1000Base-T controller LED
(NIC2 1 GB: CLAN
for Customer LAN connection)
Sleep mode button
Power button
Not used
Turns the server’s power on or off.
Status LEDs
Indicates when the server is powered up and
the disk drives are active.
Left: hard drive activity LED (not used)
Center: power/sleep LED (green)
Right: status LED (bi-color) indicates
whether the server is functioning properly,
or whether a hardware event has occurred.
USB connector
For future use
Floppy disk eject
button
Ejects the floppy disk.
Floppy drive
Drive for 3-1/2 inch diskettes.
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Standard 1.04
Part
Function
IDE CD-ROM drive
(5.25 in.)
Enables you to use the CallPilot software and
documentation CD-ROMs.
CD drive eject
button
Opens the CD-ROM drawer. Push the button
again to close the drawer.
Backup tape drive
Hard drive 1
Hard drive 2
Drive bay
Allows backup of hard drive data.
10,000 rpm hard drive
10,000 rpm hard drive
Vacant
Drive bay
Vacant
Drive bay
Vacant
Air flow slot
Must remain empty for proper system cooling.
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703t server description
Rear panel diagram
The following diagram shows the 703t server’s rear panel features:
Power connector
PS/2 mouse connector
USB connectors
(future use)
PS/2 keyboard connector
Serial port (COM1)
Parallel port
Monitor connector
10/100/1000Base-T
CLAN Ethernet connector
(NIC2 1 GB)
10/100Base-T
ELAN Ethernet connector
(NIC1 10/100 MB)
6
5
4
3
2
1
PCI slots
Serial port (COM2)
(not installed)
G101760
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703t server description
Standard 1.04
The table below describes the parts that are identified in the preceding
diagram:
Part
Color
AC power supply connector
Not applicable
(450 W non hot-swap power supply)
USB connectors
Not applicable
Purple
PS/2 keyboard connector
PS/2 mouse connector
Green
COM1 serial port connector (9-pin)
Parallel port connector (25-pin)
Monitor connector (15-pin)
Teal
Pink
Blue
10/100/1000Base-T CLAN network connector for
Customer LAN connection (NIC2 1 GB)
Not applicable
Note: For more information, see
10/100Base-T ELAN network connector for
Meridian 1/Succession 1000 connection
(NIC1 10/100 MB)
Not applicable
Not applicable
Note: For more information, see
PCI slots (6)
Four slots are 100 MHz 3.3 V 64-bit PCI slots.
Two slots are 33 MHz 5 V 32-bit PCI slots.
Note: For more information, see
COM2 serial port connector slot (not installed)
Teal
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703t server description
Slot assignments
The slot assignment tables show
the physical location of boards inside the server, relative to other boards
the order in which boards are installed (for example, board #1, 2, 3, and
so on)
how the boards are represented in CallPilot Manager applications (that is,
on the Maintenance Administration page)
the maximum capacity for each switch connectivity
Note: Your server may vary depending on what was ordered from Nortel;
therefore, your server may not have all of the slots populated.
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703t server description
Standard 1.04
Slot definition and numbering
In the following table, the term “slot” refers to the available slot openings in
the chassis, not the PCI connectors inside the server.
The slots are numbered from the bottom of the server to the top. Slot 1 is the
bottom slot in the chassis when the chassis is standing upright.
CallPilot-
assigned
Meridian 1
or
Succession 1000
a
Slot number board label
7
Not used
BRD06
BRD05
BRD04
BRD03
BRD02
BRD01
Not used
(not a slot)
PCI slot 6
(full length)
RAID card
Not used
PCI slot 5
(full length)
PCI slot 4
(full length)
MPB96 board
Not used
PCI slot 3
(full length)
PCI slot 2
(full length)
Not used
PCI slot 1
Not used
(full length)
a. In CallPilot Manager applications, the CallPilot-
assigned board label may appear. This label
corresponds to the slot number. For example,
BRD01 refers to the board in slot 1.
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703t server description
Network connectivity
This section describes how the 703t server can be integrated into your
network. The integration depends on the type of switch you are using.
ATTENTION
To secure the CallPilot server from unauthorized access,
ensure that the CallPilot network is inside your
organization’s firewall.
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703t server description
Standard 1.04
Sample network setup: Meridian 1
The Meridian 1 switch can be one of the following:
Option 11C or Option 11C Mini using fiber connections
Option 51C
Option 61C
Options 81 and 81C
The following diagram shows a CallPilot 703t server network setup with a
Meridian 1 switch.
Desktop
client PC
Desktop
client PC
Web-enabled
administrative
PC
Telephony LAN/Customer LAN (10/100/1000Base-T)
Modem
Meridian1 switch
CallPilot server
Router or
Ethernet
switch
MPB board
MGate
(optional)
card
(NTRB18CA)
Embedded LAN
Laptop
Web-enabled
administrative
PC
G101626
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703t server description
Sample network setup: Succession 1000
The following diagram shows a CallPilot 703t server network setup with a
Succession 1000 system:
Web-enabled
CallPilot
administrative
PC
Desktop
client
PC
i2004
Internet
phonesets
Telephony LAN/Customer LAN (10/100/1000Base-T)
Router or
Ethernet
switch
Succession 1000
Media Gateway
Expansion
Internet
Telephony
Gateway
Line Card
Modem
(optional)
CallPilot
server
CE-MUX
DS-30x
Internet
Telephony
Gateway
Line Card
Succession
1000 Media
Gateway
Succession
1000 Call
Server
MGate
MPB board
card
(NTRB18CA)
Embedded LAN (10/100Base-T)
Optivity Laptop
Web-enabled
CallPilot
administrative
PC
Telephony
Manager
PC
G101636
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703t server description
Standard 1.04
In the previous diagram, the telephony LAN (TLAN) provides IP
connectivity between the Succession 1000 system and the i2004 Internet
phonesets. The connection between the Call Server and Media Gateway can
be point-to-point, or it can be through the LAN, if the system is installed in a
distributed data network.
For information about the Succession 1000 system and i2004 Internet
phoneset bandwidth and network requirements, refer to the Succession 1000
Planning and Installation Guide (553-3023-210).
Switch connectivity
For more details about how the 703t server and switch connection is
established, refer to the switch and server setup document for your switch:
Succession 1000 System and CallPilot Server Configuration
(555-7101-510)
Meridian 1 and CallPilot Server Configuration (555-7101-222)
LAN connectivity
The 703t server contains two Ethernet controllers on the motherboard that
provide the following:
10/100Base-T Ethernet network connectivity to the ELAN (Meridian 1
and Succession 1000 only)
For information about the ELAN’s purpose and requirements, see the
Planning and Engineering Guide (555-7101-101).
10/100/1000Base-T Ethernet connectivity to the CLAN
The CLAN is an optional connection that provides data connectivity
among desktop and web messaging clients, administrative PCs, and the
CallPilot server.
See “Rear panel diagram” on page 21 to identify the location of network
interface connectors.
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703t server description
Network requirements
Appropriate networking equipment must be available for the ELAN and the
optional CLAN if it is used.
The ELAN (and the optional CLAN if used) must be properly configured
for correct CallPilot operation. To ensure correct configuration, Nortel
recommends that you consult a network specialist.
Remote access connectivity
The RS-232 COM1 connector on the rear of the 703t server provides the
connection to an external dial-up modem. The modem allows administrators
and technical support personnel to administer the 703t server from a remote
location.
pcAnywhere is used to establish a remote access connection to the server.
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703t server description
Standard 1.04
Supported peripheral devices
This section identifies external devices that are supported by the 703t
server. The following table describes the supported peripheral devices:
Device
Description
Modem
A 56 Kbps external modem (NTRH9078 in North America
only) provides remote access to the 703t server. The modem
connects to the RS-232 COM1 connector on the rear of the
server.
Because the modem is an external device, it requires its own
AC power source referenced to the same ground as the 703t
server and the switch to which it is connected.
Ethernet hub
A 10Base-T Ethernet hub provides the ELAN connection
between the 703t server and the Meridian 1 switch or
Succession 1000 system. The customer can supply a hub or
switch from third-party vendors or from Nortel.
Because the hub is an external device, it requires an AC
power source referenced to the same ground as the 703t
server and the switch to which it is connected.
ATTENTION
To comply with EMC requirements, a Class A hub must be
located 10 m (33 ft.) away from the 703t server.
Monitor,keyboard, 15-inch monitor: NTRH9011 or N0038380 LCD monitor
and mouse
Because the monitor is an external device, it requires its
own AC power source referenced to the same ground as
the 703t server and the switch to which it is connected.
Keyboard: NTRH9013
Mouse: NTRH9014
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703t server description
Reference documents
CallPilot Customer Documentation Map
Fundamentals
CallPilot Fundamentals Guide (555-7101-010)
Planning and Engineering
Planning and Engineering Guide (555-7101-101)
Network Planning Guide (555-7101-102)
Data Networking for Voice over IP Guide (553-3001-160)
Installation and Configuration
Upgrade and Platform Migration Guide (555-7101-207)
Installation and Configuration Task List Guide (555-7101-210)
Server Installation Guides
201i Server Hardware Installation Guide (555-7101-220)
703t Server Hardware Installation Guide (555-7101-226)
1002rp Server Hardware Installation Guide (555-7101-205)
1005r Server Hardware Installation Guide (555-7101-228)
Configuration and Testing Guides
Meridian 1 and CallPilot Server Configuration Guide (555-7101-222)
T1/SMDI and CallPilot Server Configuration Guide (555-7101-224)
Succession 1000 System and CallPilot Server Configuration Guide (555-7101-510)
Unified Messaging Software Installation
Desktop Messaging and MyCallPilot Installation Guide (555-7101-505)
Administration
Administrator's Guide (555-7101-301)
Software Administration and Maintenance Guide (555-7101-202)
Desktop Messaging and MyCallPilot Administration Guide (555-7101-503)
Meridian Mail to CallPilot Migration Guide (555-7101-801)
Application Builder Guide (555-7101-325)
Reporter Guide (555-7101-310)
Maintenance
Troubleshooting Guide (555-7101-501)
Server Maintenance and Diagnostics
201i Server Maintenance and Diagnostics Guide (555-7101-119)
703t Server Maintenance and Diagnostics Guide (555-7101-227)
1002rp Server Maintenance and Diagnostics Guide (555-7101-206)
1005r Server Maintenance and Diagnostics Guide (555-7101-512)
Symposium, M1/Succession 1000, and Voice Processing Guide (297-2183-909)
End User Information
End User Cards
End User Guides
Unified Messaging Quick Reference Card
Unified Messaging Wallet Card
A-Style Command Comparison Card
S-Style Command Comparison Card
Menu Interface Quick Reference Card
Alternate Command Interface Quick Reference Card
Multimedia Messaging User Guide
Speech Activated Messaging User Guide
Desktop Messaging User Guide for Microsoft Outlook
Desktop Messaging User Guide for Lotus Notes
Desktop Messaging User Guide for Novell Groupwise
Desktop Messaging User Guide for Internet Clients
MyCallPilot User Guide
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703t server description
Standard 1.04
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Preinstallation requirements
Standard 1.04
Installation overview
Introduction
This section provides an overview of the steps required to install the 703t
server and peripheral devices. For detailed instructions, see Chapter 4,
When you are finished, continue with the switch and server setup as
described in the document for your switch:
Succession 1000 System and CallPilot Server Configuration
(555-7101-510)
Meridian 1 and CallPilot Server Configuration (555-7101-222)
Installation checklist
Step
Description
Check
1
Review the “Installing the CallPilot server” section in the
Installation and Configuration Task List (555-7101-210), and
complete stage 1 of the “Installation checklist.”
❒
2
Unpack the server, and ensure you have all the items you need
❒
Complete the following checklists that are provided in the
Installation and Configuration Task List (555-7101-210):
“CallPilot software media and documentation checklist”
“CallPilot server hardware checklist”
3
4
Remove the server side cover, and inspect the interior (see
❒
❒
Replace the server side cover.
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Preinstallation requirements
Step
Description
Check
5
6
7
Place the 703t server in the chosen location (see page 48).
❒
❒
Connect the 703t server and devices as follows:
❒
❒
❒
ATTENTION
To comply with EMC requirements, a Class A hub must be
located 10 m (33 ft.) away from the 703t server.
Note: If you are connecting the optional CLAN, do not power
up unless your antivirus programs and Nortel security updates
are installed first.
❒
Connect the 703t server to the CLAN hub (optional); (see
page 60).
ATTENTION
To comply with EMC requirements, a Class A hub must be
located 10 m (33 ft.) away from the 703t server.
❒
❒
Connect the power cords for all devices, and then power
8
Start the 703t server (see page 65).
❒
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Preinstallation requirements
Standard 1.04
Conventions for warnings
You may encounter the following types of warnings in this guide. Do not
ignore them.
DANGER
Risk of electric shock
.
Warns you of an immediate electrical hazard, which, if not
avoided, will result in shock, serious injury, or death.
WARNING
Risk of personal injury
.
Warns you of a situation in which you can be injured if
instructions are not followed exactly as stated.
CAUTION
Risk of data loss or equipment damage
.
Alerts you to situations where data can be lost or damaged,
equipment can be damaged, actions can result in service
interruption, and productive time can be lost.
ATTENTION
Provides information that is essential to the completion
of a task.
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Preinstallation requirements
Unpacking the 703t server
Introduction
Follow this procedure to unpack the server and peripherals.
WARNING
Risk of personal injury
.
The 703t CallPilot server weighs approximately 22 kg (46 lb)
as shipped from manufacturing. If necessary, and to prevent
personal injury, ask someone to help you unpack and position
the server.
To unpack the equipment
ATTENTION
As you unpack each item, check it off against the
packing list, as well as against the following checklists
provided in the Installation and Configuration Task List
(555-7101-210):
“CallPilot software media and documentation
checklist”
“CallPilot server hardware checklist”
1 Carefully open the cardboard carton containing the server.
2 Remove the server from the carton and set it on the floor.
3 Carefully open the cartons containing the monitor, keyboard, mouse,
modem, and ELAN hub (if supplied), and set the peripherals aside.
4 Put all manuals, CD-ROMs, operating system disks, and any disks for
peripherals in a safe place.
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Preinstallation requirements
Standard 1.04
5 Save all packing materials and cartons in case you must return any
equipment to the carrier.
What’s next?
Remove the server side cover so that you can inspect the interior of the
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Preinstallation requirements
Removing the side cover
Introduction
This section describes how to remove the server side cover so that you can
work with the interior components. The side cover is on the server’s left side
when the front of the server is facing you.
To remove the side panel
WARNING
Risk of personal injury
.
Be careful when you handle the sharp edges of the side panel
and chassis to prevent personal injury.
CAUTION
Risk of equipment damage
.
Use an ESD wrist strap to protect static-sensitive
components.
Place the server on its side to prevent the server from
accidentally falling over. This provides greater stability. If
you attempt to work with the server in its standing position,
it may tip over when you work with the interior
components.
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Preinstallation requirements
Standard 1.04
The following diagram shows how to remove the side panel. See the
instructions for removal below.
1
2
3
G101761
1 Place the server on its side on your working surface.
2 Turn the two thumbscrews on the back of the server counter-clockwise to
loosen them.
Note: The thumbscrews are not removable.
Note: If a removable screw is present, remove it. This screw secures the
cover to the server during shipping.
3 Place your fingertips in the depression on the side cover, and then as
you apply pressure, pull the cover approximately 25 mm (1 in.) away from
the front of the server until it stops.
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Preinstallation requirements
4 Use one hand to pull the top edge of the cover away from the server to
disengage the top row of tabs on the cover from the notches in the
chassis.
5 Use both hands to lift the cover upward to disengage the bottom row of
tabs from the notches in the chassis.
6 Set the cover aside.
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Preinstallation requirements
Standard 1.04
Inspecting the server interior
Introduction
Before you install the server, you should perform a visual inspection for
loose components, foreign matter, or shipping damage inside the server.
CAUTION
Risk of equipment damage
.
When working with interior components, use an ESD wrist
strap to protect static-sensitive components.
To inspect the server interior
1 Ensure that all the cards are fully seated on the baseboard.
2 Check for any loose wires or foreign objects, such as loose screws,
inside the chassis.
4 Do one of the following:
IF
THEN
you observe
any damage
contact your Nortel technical support
representative.
components have
become loose
secure them. Then replace the server
side cover and proceed with the
hardware installation.
Refer to the procedures in CallPilot 703t
Server Maintenance and Diagnostics
(555-7101-227).
you are satisfied that the
703t server has arrived at
your site undamaged
replace the server side cover.
For instructions, see “Replacing the side
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Preinstallation requirements
Replacing the side cover
Introduction
When you are satisfied that the server was not damaged during shipment,
reinstall the side cover.
To replace the side cover
CAUTION
Risk of equipment damage
.
Ensure that there are no tools or loose parts inside the server
chassis before replacing the side cover.
1 Align the right edge of the server side cover with the inside ledge at the
front of the server.
2 Ensure that the cover lays flat along the side of the server.
3 Insert the tabs along the top and bottom edges of the server side cover
inside the slots along the top and bottom of the server.
4 Push the cover towards the front of the server until the tabs firmly
engage in the chassis.
Note: When correctly engaged, the cover clicks into place.
5 Tighten the two thumbscrews on the back of the server.
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Preinstallation requirements
Standard 1.04
The following diagram shows how to: 1) align the tabs, 2) engage the cover,
and 3) tighten the thumbscrews.
Top and
bottom tabs
on cover
Top and
bottom slots
in chassis
1
2
3
G101762
What’s next?
If you want to install the chassis feet on the bottom of the server, continue
hardware installation. For more information, see “Installation checklist” on
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Preinstallation requirements
Installing the chassis feet
Introduction
You can install feet on the bottom of the server. The feet stabilize the server
and will help prevent the server from accidentally falling over on its side.
To install the chassis feet
ards
Tow
k of
bac
ver
ser
Towards
front of
serv
er
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Preinstallation requirements
Standard 1.04
1 Ensure that the server is laying on its side, supported to give the server
bottom four to five inches clearance above the work surface.
2 Attach the feet as shown in the preceding diagram.
Use four screws to attach each foot to the chassis. The holes in the feet
line up with only one set of holes in the chassis, as follows:
front foot: The middle hole is towards the front of the chassis.
back foot: The middle hole is towards the back of the chassis.
3 Place the server on its feet.
What’s next?
Continue with the hardware installation. For more information, see
46
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Installing the server and connecting the peripheral devices
Standard 1.04
Installing the server
Before you install the 703t server, ensure that the chosen location meets the
requirements identified in the “Site inspection checklist” provided in the
Installation and Configuration Task List (555-7101-210).
To install the server
1 Place the 703t server in its chosen location.
Note: The server must be placed within 20 m (60 feet) of the Meridian 1
switch or Succession 1000 system.
Note: The DS30X cable that connects the MPB96 boards to the MGate
cards is 20 m (60 feet) long. This allows the server to be placed in a
different room from the Meridian 1 switch or Succession 1000 system.
2 Connect peripheral devices as described in the remainder of this
chapter.
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Installing the server and connecting the peripheral devices
Preparing the modem
You require a modem to support remote dial-up access to the CallPilot
server. The modem also enables Nortel technical support to connect to your
CallPilot server for troubleshooting purposes. Nortel connects to your server
only when you request technical assistance.
Required equipment
To install the modem, you need the following equipment:
an analog external modem that includes
an RJ-11 analog phone cord
a power adapter cord
US Robotics 56 Kbps modem (NTRH9078) (North America only)
a 25-pin male to 9-pin female shielded serial cable for your modem
(A0841984)
an analog line jack
tweezers, or a screwdriver small enough to use to adjust DIP switches
Modem DIP switches
Set the modem DIP switches before you connect the modem to the CallPilot
server.
Note: This section applies only to the US Robotics 56 Kbps external
Sportster modem. If your modem is different, refer to the documentation for
your modem.
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Installing the server and connecting the peripheral devices
Standard 1.04
The following diagram shows the key components of the external modem,
including the location and required settings of the DIP switches:
RJ-11
connection
DIP
switches
Serial cable
(RS-232)
Power
connection
connection
1
2
3
4
5
6
7
8
Switch positions:
OFF
ON
1 2 3 4 5 6 7 8
G101445
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Installing the server and connecting the peripheral devices
To set the modem DIP switches
Use a pair of tweezers or a small screwdriver to set the DIP switches as
described in the “Change to” column of the following table:
Note: ON is down. OFF is up.
DIP
switch
Default
setting
Change
to
Function
1
OFF
OFF
Data Terminal Ready (DTR) override
OFF: Normal DTR operations. (The
computer must provide a DTR signal for the
modem to accept commands. If DTR is
dropped, the call is terminated.)
ON: The modem ignores DTR (override).
2
3
4
5
OFF
ON
OFF
ON
Verbal/numeric result codes
OFF: Verbal (word) results.
ON: Numeric results.
Result code display
OFF: Suppresses result codes.
ON: Enables result codes.
OFF
ON
OFF
ON
Command mode local echo suppression
OFF: Displays keyboard commands.
ON: Suppresses echo.
Auto answer suppression
OFF: The modem answers on the first ring
or later, as specified in user-defined
nonvolatile memory (NVRAM).
ON: Disables auto answer.
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Installing the server and connecting the peripheral devices
Standard 1.04
DIP
switch
Default
setting
Change
to
Function
6
7
8
OFF
OFF
ON
OFF
OFF
ON
Carrier Detect (CD) override
OFF: The modem sends a CD signal when it
connects with another modem; it drops the
CD on disconnect.
ON: CD is always on (override).
Power-on and ATZ reset software defaults
OFF: Loads Y or Y1 configuration from
NVRAM.
ON: Loads &F0-Generic template from
read-only memory (ROM).
AT command set recognition
OFF: Disables command recognition (dumb
mode).
ON: Enables recognition (smart mode).
What’s next?
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Installing the server and connecting the peripheral devices
Connecting peripherals to the server
This section describes how to connect the monitor, keyboard, mouse, and
modem to the server.
Rear panel
The peripheral device connection panel at the back of the server provides a
legend that shows the symbol for each peripheral device and which
connector to use.
CAUTION
Risk of system failure
.
You can install or use only Nortel-supplied peripheral devices
on your server. Installation or use of other peripheral devices
can result in system failure.
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Installing the server and connecting the peripheral devices
Standard 1.04
The diagram below shows the connectors for the power cord and the
peripheral devices on the 703t server.
Power connector
PS/2 mouse connector
USB connectors
(future use)
PS/2 keyboard connector
Serial port (COM1)
Parallel port
Monitor connector
10/100/1000Base-T
CLAN Ethernet connector
(NIC2 1 GB)
10/100Base-T
ELAN Ethernet connector
6
5
4
3
2
1
(NIC1 10/100 MB)
PCI slots
Serial port (COM2)
(not installed)
G101760
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Installing the server and connecting the peripheral devices
To connect the mouse, keyboard, and monitor to the
server
1 Place the monitor, keyboard, and mouse in the same location as the
server.
2 Plug the keyboard and mouse into the appropriate PS/2 connectors on
3 Plug in the monitor connector. Tighten the screws on the connector.
4 Ensure that a single-point ground reference is available for all the power
outlets serving the CallPilot server and its peripherals. Before the
CallPilot server installation, a qualified electrician must implement the
single-point ground reference requirement between the power outlets of
the CallPilot server and the power outlets of the switch.
5 Connect the power cord to the monitor, and plug the other end into a wall
receptacle or power bar.
6 Turn on the monitor.
To connect the modem to the server
1 Ensure that the modem’s AC power cord is not plugged in.
2 Connect the large 25-pin male connector to the back of the modem.
Tighten the connector screws.
3 Connect the 9-pin female connector to COM1 port at the rear of the
server. Tighten the connector screws.
4 Connect one end of the telephone cable to the modem RJ-11 jack
labeled LINE.
5 Connect the other end of the telephone cable to the RJ-11 jack in the
wall.
6 Ensure that a single-point ground reference is available for all the power
outlets serving the CallPilot server and its peripherals. Before the
CallPilot server installation, a qualified electrician must implement the
single-point ground reference requirement between the power outlets of
the CallPilot server and the power outlets of the switch.
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Installing the server and connecting the peripheral devices
Standard 1.04
7 Connect the power cord to the modem, and plug the other end into a wall
receptacle or power bar.
8 Turn on the modem.
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Installing the server and connecting the peripheral devices
What’s next?
Connect the server to the ELAN and CLAN hubs (if applicable).
IF the server will
THEN
be connected to the ELAN
be connected only to a CLAN
not be connected to either the
ELAN or CLAN
continue with installing the software
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Installing the server and connecting the peripheral devices
Standard 1.04
Connecting the server to the ELAN
Connect the CallPilot server to the Meridian 1 switch or Succession 1000
system using the Embedded LAN (ELAN).
ATTENTION
For important considerations about using the ELAN in
your network, see the Planning and Engineering Guide
(555-7101-101).
ATTENTION
To comply with EMC requirements, a Class A hub must
be located 10 m (33 feet) away from the 703t server.
To connect the server to the ELAN (Meridian 1 or
Succession 1000 only)
1 Locate the ELAN Ethernet connector on the back of the server.
Note: The ELAN connector is labeled as NIC1 10/100 MB. For the
connector location, see the diagram on page 54.
2 Connect an RJ-45 network cable from the ELAN hub to the server’s
ELAN connector.
Note: The ELAN hub is optional if you use a cross-over network cable to
make a direct point-to-point connection from the server to the switch.
However, if you choose to establish a direct point-to-point ELAN
connection, no other device can connect to the ELAN.
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Installing the server and connecting the peripheral devices
3 At the switch, connect the ELAN network cable to an MAU (Ethernet)
transceiver. Then complete the connection from the transceiver to the
switch.
DANGER
Risk of fire hazard
.
The NTRH9069 MAU is not suitable for installation in ducts,
plenums, or other spaces used for environmental air. Do
not install it above a false ceiling or below a raised floor,
unless it can be confirmed that these spaces are not used
to convey environmental air.
What’s next?
IF the server will
THEN
be connected to a CLAN
not be connected to a CLAN
continue with installing the software
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Installing the server and connecting the peripheral devices
Standard 1.04
Connecting the server to the CLAN
(optional)
This section provides instructions to connect the server to the Customer
LAN (CLAN).
Note: The CLAN connection is optional. However, connection to a CLAN
is required for support of desktop and web messaging users, or
administration by means of a web-enabled PC. Make sure that your latest
antivirus programs and Nortel security updates are installed.
ATTENTION
To comply with EMC requirements, a Class A hub must be
located 10 m (33 feet) away from the 703t server.
To connect the server to the CLAN
1 Locate the CLAN connector on the back of the server.
Note: The CLAN connector is labeled as NIC2 1GB. For the connector
2 Connect an RJ-45 network cable from the CLAN hub to the CLAN
connector.
Note: When connecting the optional CLAN, do not power up unless your
antivirus programs and Nortel security updates are installed first.
What’s next?
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Installing the server and connecting the peripheral devices
Installing the Nortel software feature
dongle
The software feature key is a security device that stores the unique serial
number of the server. The feature key is embedded in the Nortel software
feature dongle, which plugs into the parallel port.
An illustration of the software feature key embedded in the software feature
dongle is shown below:
Software
feature key
G101738
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Installing the server and connecting the peripheral devices
Standard 1.04
Requirements
For installation, you require a Phillips No. 1 screwdriver.
To install the software feature dongle
1 Ensure that there is no cable connected to the parallel port.
Note: The parallel port is also known as the printer port or LPT1. It is
2 If the software feature key is not pre-installed on the dongle, remove it
from the plastic bag and carefully insert it into the software feature slot on
the dongle. Make sure that the clips secure it properly and that the Nortel
logo faces outwards.
3 Plug the male end of the adapter into the parallel port.
4 Tighten the connector screws.
What’s next?
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Installing the server and connecting the peripheral devices
Connecting the server to power
Before you begin
Ensure that proper power and grounding are available for all the power
outlets serving the CallPilot server and its associated peripherals. Power for
these devices must be wired and fused independently of all other receptacles
and referenced to the same ground as the PBX system.
A qualified electrician must implement the single-point ground reference as
required among the power outlets of the CallPilot server, its associated
peripherals, and the power outlets of the switch.
Provide a sufficient number of properly grounded power outlets or power
bars for all equipment.
The single-point ground (SPG) required by the system can be an isolated
ground (IG) bus or AC equipment ground (ACEG) bus in the service panel
or transformer. The system must be connected to safety ground/protective
earth in accordance with NEC requirements. For international use, the
system must be connected to safety ground/protective earth in accordance
with Paragraph 2.5 of EN60950/IEC950.
Note: Refer to Large System: Planning and Engineering (553-3021-120) for
a complete description of approved ground sources and methods. Insulated
ground wire must be used for system grounding.
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Installing the server and connecting the peripheral devices
Standard 1.04
Before you connect the server to the power source, review the following
diagram (and the warning that follows) to ensure that all peripheral
hardware devices are in place:
CallPilot
server
Video
RJ-45
RJ-45
RS-232
Modem
Monitor
Mouse
Keyboard
ELAN hub
(M1 or
CLAN hub
(optional)
Succession
1000 only)
AC
power
AC
power
AC
power
AC
power
AC
power
source
G101637
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Installing the server and connecting the peripheral devices
WARNING
Risk of personal injury and risk of hardware failure
.
You must connect the power outlets that are used by the
CallPilot server and its peripheral devices to the same
single-point ground reference as the one used by the switching
system connected to the CallPilot server.
If this requirement is not met, power transients can cause
personal injury, hardware failure, or both. For more information
on single-point grounding requirements, refer to the Installation
and Configuration Task List (555-7101-210).
To connect the server to power
1 Plug the server’s AC power cord into the server’s rear panel.
2 Plug the other end into a wall receptacle or power bar.
To start the server
1 Press the server power switch to start the server.
2 Observe the Power-On Self Test (POST) and initialization messages on
the monitor.
3 Let the mini-setup sequence run until you are prompted to log in to the
operating system.
Note: The system may perform multiple reboots. This is normal.
4 Ensure that the operating system logon window appears on the monitor.
Note: If the logon window does not appear, refer to the CallPilot
Maintenance and Diagnostics guide for your server for troubleshooting
instructions.
5 Proceed with the CallPilot server and switch configuration guide for your
switch to connect and configure the server and switch.
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Standard 1.04
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Index
Numerics
B
703t server
CLAN
board labels, CallPilot Manager 24
connection, establishing 60
connections
C
establishing 63
power 63
dimensions 16
checklist, installation 34
CLAN
connecting server to 60
COM1 connection, description 29
connectivity
CLAN 28
ELAN 28
remote access 29
copyright 2
ELAN
environmental specifications 17
hard drive bays 20
installing 48
LEDs 19
PCI slots 22
peripheral device connections, diagram
peripheral devices, connecting 53
power connection, establishing 65
side cover
D
DC power input 55
devices, peripheral 30
keyboard 30
modem 30
monitor 30
mouse 30
slot assignments 24
slot locations 21
diagrams
CallPilot network connections
Meridian 1 26
Succession 1000 27
front panel 18
starting 65
unpacking 37
modem 50
A
server connections, peripheral devices 63
server feet, installing 45
adapter, software feature key 61
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Index
Standard 1.04
side cover
removing 40
replacing 44
system status 19
software feature key adapter 61
TLAN (Succession 1000) 27
dimensions, 703t server 16
dongle 61
M
Meridian 1, CallPilot server network setup
modem 30
connecting to the server 55
description 30
diagram 50
E
required equipment 49
monitor
ELAN
environmental specifications, 703t server 17
Ethernet hub 30
connecting to the server 55
description 30
mouse
connecting to the server 55
description 30
F
fax modem
diagram 50
required equipment 49
N
network
controllers 28
protocols 28
setup, CallPilot
Meridian 1 26
Succession 1000 27
H
hard drive bays 20
K
P
keyboard
part numbers
keyboard 30
connecting to the server 55
description 30
modem 30
monitor 30
mouse 30
PCI slots 22
L
peripheral devices 30
connecting to the server 53
keyboard 30
LAN connections, description 28
LEDs
network controller 19
modem 30
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Index
monitor 30
mouse 30
power
connecting server to 65
grounding, requirement 65
protocols, supported network 28
slot assignments 24
slot locations 21
starting 65
unpacking 37
side cover
single-point grounding, power requirement
slot assignments 24
R
regulatory information 2
slot locations 21
remote access connectivity 29
RS-232 connection 29
software feature key 61
software feature key adapter
description 61
installing 62
specifications, environmental 17
Succession 1000, CallPilot network setup 27
S
serial number 61
server
CLAN
connection, establishing 60
connections
T
establishing 63
TLAN, diagram 27
trademarks 2
power 63
dimensions 16
ELAN
environmental specifications 17
hard drive bays 20
installing 48
U
unpacking 37
interior inspection 42
LEDs 19
PCI slots 22
W
warnings, conventions 36
peripheral device connections, diagram
peripheral devices, connecting 53
power connection establishing 65
serial number 61
side cover
703t Server Hardware Installation
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Index
Standard 1.04
70
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703t Server Hardware Installation
CallPilot
Release 4.0
Document Number: 555-7101-226
Document Version: Standard 1.04
October 2006
To provide feedback or to report a problem in this document, go to
All Rights Reserved.
The information in this document is subject to change without notice. The statements,
configurations, technical data, and recommendations in this document are believed to be
accurate and reliable, but are presented without express or implied warranty. Users must
take full responsibility for their applications of any products specified in this document.
The information in this document is proprietary to Nortel Networks.
*Nortel Networks, the Nortel Networks logo, and the Globemark are trademarks of
Nortel Networks.
*Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of
Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective
owners.
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