1002rp Server Hardware Installation
CallPilot
Release 4.0
Document Number: 555-7101-205
Document Version: Standard 1.07
October 2006
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CRYSTAL REPORTS is a trademark of Seagate Software Inc.
EUDORA is a trademark of Qualcomm.
eTrust and InoculateIT are trademarks of Computer Associates Think Inc.
DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET
EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT
EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK,
POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA,
and WINDOWS NT are trademarks of Microsoft Corporation.
GROUPWISE and NOVELL are trademarks of Novell Inc.
LOGITECH is a trademark of Logitech, Inc.
MCAFEE and NETSHIELD are trademarks of McAfee Associates, Inc.
MYLEX is a trademark of Mylex Corporation.
NETSCAPE COMMUNICATOR is a trademark of Netscape
Communications Corporation.
NOTES is a trademark of Lotus Development Corporation.
NORTON ANTIVIRUS and PCANYWHERE are trademarks of
Symantec Corporation.
QUICKTIME is a trademark of Apple Computer, In.
RADISYS is a trademark of Radisys Corporation.
SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.
SYBASE is a trademark of Sybase, Inc.
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US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are
trademarks of US Robotics.
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WINZIP is a trademark of Nico Mark Computing, Inc.
XEON is a trademark of Intel, Inc.
All other trademarks and registered trademarks are the property of their
respective owners.
Information for Japan
Japan Denan statement
The following applies to server models 1005r, 703t, and 1002rp:
Warning
Please be aware of the following while installing the equipment:
x
Please use the connecting cables, power cord, and AC adaptors
shipped with the equipment or specified by Nortel to be used with the
equipment. If you use any other equipment, it may cause failures,
malfunctioning or fire.
x
Power cords shipped with this equipment must not be used with any
other equipment. If the above guidelines are not followed, it may lead
to death or severe injury.
㩷
ᧄຠ䉕ో䈮䈗↪㗂䈒䈢䉄䇮એਅ䈱䈖䈫䈮䈗ᵈᗧ䈒䈣䈘䈇䇯㩷
䃂㩷ធ⛯䉬䊷䊑䊦䇮㔚Ḯ䉮䊷䊄䇮㪘㪚䉝䉻䊒䉺䈭䈬䈱ㇱຠ䈲䇮ᔅ䈝ຠ䈮หᪿ䈘䉏䈩䈍䉍䉁䈜㩷
ᷝઃຠ䉁䈢䈲ᜰቯຠ䉕䈗↪䈒䈣䈘䈇䇯ᷝઃຠ䊶ᜰቯຠએᄖ䈱ㇱຠ䉕䈗↪䈮䈭䉎䈫
㓚䉇േਇ⦟䇮Ἣἴ䈱ේ࿃䈫䈭䉎䈖䈫䈏䈅䉍䉁䈜䇯㩷
䃂㩷หᪿ䈘䉏䈩䈍䉍䉁䈜ઃዻ䈱㔚Ḯ䉮䊷䊄䉕ઁ䈱ᯏེ䈮䈲↪䈚䈭䈇䈪䈒䈣䈘䈇䇯 㩷 㩷 㩷 㩷 㩷 㩷 㩷
⸥ᵈᗧ㗄䉕䉌䈭䈇䈫䇮ᱫ䉇ᄢᕋᚒ䈭䈬ੱり䈱ේ࿃䈫䈭䉎䈖䈫䈏䈅䉍䉁䈜䇯㩷
Japan VCCI statement
The following applies to server models 1005r, 703t, 201i, and 1002rp:
この装置は、情報処理装置等電波障害自主規制協議会 (VCCI) の規定に基づくク
ラスA 装置です。この装 置を家庭環境で使用すると電波妨害を引き起こすこと
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があります。この場合には使用者が適切な対策を取るように要求されることがあ
ります。
This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI). If
this equipment is used in a domestic environment, radio disturbance may
occur, in which case, the user may be required to take corrective action.
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Standard 1.07
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Publication history
October 2006
September 2006
February 2006
January 2006
October 2005
October 2005
July 2005
CallPilot 4.0, Standard 1.07 of CallPilot
Installation and Configuration, 1002rp Server
Hardware Installation is issued for general release.
CallPilot 4.0, Standard 1.06 of CallPilot
Installation and Configuration, 1002rp Server
Hardware Installation is up-issued.
CallPilot 4.0, Standard 1.05 of CallPilot
Installation and Configuration, 1002rp Server
Hardware Installation is issued for general release.
CallPilot 4.0, Standard 1.04 of CallPilot
Installation and Configuration, 1002rp Server
Hardware Installation is issued for general release.
CallPilot 4.0, Standard 1.03 of CallPilot
Installation and Configuration, 1002rp Server
Hardware Installation is issued for general release.
CallPilot 4.0, Standard 1.02 of CallPilot
Installation and Configuration, 1002rp Server
Hardware Installation is issued for general release.
CallPilot 4.0, Standard 1.01 of CallPilot
Installation and Configuration, 1002rp Server
Hardware Installation is issued for general release.
July 2005
Standard 1.0 of CallPilot Installation and
Configuration, 1002rp Server Hardware
Installation is issued for general release.
November 2004
October 2003
Release 3.0, Standard 1.0.
Release 2.5, Standard 1.0.
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Publication history
Standard 1.07
October 2002
Standard 1.0 of CallPilot Installation and
Configuration, 1002rp Server Hardware
Installation is issued for general release.
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Task List
Standard 1.07
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Contents
Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Unpacking the 1002rp server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Inspecting the server interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Safety precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
DC rack cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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Contents
Standard 1.07
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Chapter 1
How to get Help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically, the site
enables you to:
„
„
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
„
„
sign up for automatic notification of new software and documentation for
Nortel equipment
open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical
Support Web site, and have a Nortel support contract, you can also get help
over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
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How to get Help
Standard 1.07
Outside North America, go to the following Web site to obtain the phone
number for your region:
Getting Help from a specialist by using an Express Routing
Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller.
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1002rp server description
Standard 1.07
Server features
Introduction
This section provides a general overview of the 1002rp server.
Server dimensions and weight
Height
Width
320 mm (12.5 in.)
483 mm (19 in.)
Depth (distance from front to back)
„ without front bezel
495 mm (19.5 in.)
533 mm (21 in.)
„ with front bezel
Weight of fully loaded system
45.5 kg (100 lb)
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1002rp server description
Environmental specifications
Environmental condition
Specification
Operating temperature
10°C to 35°C (50°F to 95°F)
Maximum rate of change must not
exceed 10°C (50°F) per hour.
Non-operating (storage)
temperature
-40°C to 70°C (-40°F to 158°F)
Non-operating humidity
Altitude
95%, non-condensing at 30°C (86°F)
1829 m (6000 ft)
Electrostatic discharge
Acoustic noise
15 kV or more
50 dBA in a typical office ambient
temperature (18°C to 25°C
[64.4°F to 77°F])
Operating shock
Handling drop
No errors with a half sine wave shock
of 2G (with 1 millisecond duration)
Operational after a free fall from
450 mm to 600 mm (18 in. to 24 in.)
(depending on weight)
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1002rp server description
Standard 1.07
Front panel features (front view without the front bezel)
The front view of the 1002rp server chassis shows redundant dual fans to the
left and the right of the status panel. The left drive bay holds six SCSI hard
drives with hot-pluggable carriers. The media drive bay, located to the right,
houses the CD-ROM, tape drive, and floppy disk drive.
Hot-swap fan modules
Status panel
Hot-swap
hard disk
drives
Tape
drive
CD-ROM Floppy
drive disk drive
G101750
Alarm board
The alarm board is located under the baseboard. It connects to the status
display panel on the front.
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1002rp server description
Rear panel diagram
The following diagram shows the slot locations in the rear panel, and the
power switch and power input for an AC server. The rest of the diagram is
the same for AC or DC servers.
SBC card
(slot 8)
Slot 20
Slot 1
SBC
card
Power
switch
PS/2
Keyboard/
Mouse
Power
input
Parallel
port
Monitor
connector
ELAN
COM2
connector
COM1
CLAN
connector
G101648
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1002rp server description
Standard 1.07
Overhead view of empty server showing PCI and ISA
connectors
The following diagram shows the location of the PCI, SBC, and ISA
connectors inside the server. The view in the diagram is from the rear of the
be able to identify slot locations for later steps in the CallPilot installation.
PCI
connectors
SBC
ISA
connector connectors
G101740
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1002rp server description
Slot assignments
Introduction
The slot assignment tables show the following:
„
„
„
the physical location of boards inside the server, relative to other boards
the order in which boards are installed (for example, board #1, 2, 3)
how the boards are represented in some CallPilot Manager applications
(such as the Maintenance Administration page)
„
the maximum capacity for each switch connectivity
Note: Your server can vary depending on what was ordered from Nortel.
Therefore, your server may not have all of the slots populated.
Slot definition and slot numbering
In these tables, the term slot refers to the available slot openings in the
chassis, not the PCI or ISA connectors inside the server.
slots are numbered from right to left, 1 to 20. Now, look at the server from
the front. The slots are numbered from left to right.
Note: For Meridian 1 and Succession 1000, the first MPB16-4 board must
be installed in slot 11. You can install up to a maximum of two MPB16-4
boards.
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1002rp server description
Standard 1.07
1002rp slot assignments
*
Meridian 1 /
*
CallPilot-assigned
Slot
Succession
1000
a
number board label
T1/SMDI
Not used
Not used
Not used
Not used
Not used
Not used
Slot 1
Slot 2
Slot 3
Slot 4
Slot 5
Slot 6
Slot 7
BRD01
BRD02
BRD03
BRD04
BRD05
BRD06
BRD07
Not used
Not used
Not used
Not used
Not used
Not used
Reserved for Reserved for
COM2 I/O
bracket
COM2 I/O
bracket
Slot 8b BRD08
Single board Single board
computer computer
Slot 9
(PCI
Slot 1)
BRD09
Reserved for Reserved for
COM1 and
parallel port
I/O bracket
COM1 and
parallel port
I/O bracket
Slot 10 BRD10
(PCI
PCI RAID
controller
PCI RAID
controller
Slot 2)
Slot 11 BRD11
(PCI
MPB16-4 #1 MPB96 board
or MPB96 #1 #1
Slot 3)
Slot 12 BRD12
(PCI
MPB16-4 #2 D/480JCT-2T1
(optional)
Slot 4)
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1002rp server description
*
Meridian 1 /
*
CallPilot-assigned
Slot
Succession
1000
a
number board label
T1/SMDI
Slot 13 BRD13
(PCI
MPB16-4 #2 D/480JCT-2T1
(optional)
Slot 5)
Slot 14 BRD14
(PCI
Slot 6)
MPB16-4 #2 MPB96 board
(optional) or
MPB96 #2
(optional)
#2 (optional)
Slot 15 BRD15
(PCI
MPB16-4 #2 D/480JCT-2T1
(optional) (optional)
Slot 7)
Slot 16 BRD16
(PCI
MPB16-4 #2 D/480JCT-2T1
(optional) (optional)
Slot 8)
Slot 17 BRD17
(PCI
Slot 9)
MPB16-4 #2 MPB96 board
(optional) or
MPB96 #3
(optional)
#3 (optional)
Slot 18 BRD18
(PCI
MPB16-4 #2 Not used
(optional)
Slot 10)
Slot 19 BRD19
(PCI
Slot 11)
Not used
Not used
Not used
Not used
Slot 20 BRD20
(PCI
Slot 12)
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1002rp server description
Standard 1.07
a. On some CallPilot Manager screens, the CallPilot-assigned
board label is displayed. This label corresponds to the slot
number. For example, BRD12 refers to the board in slot 12.
b. The SBC card includes two onboard NICs (for ELAN and
CLAN) and an onboard video card. The NIC and monitor
connectors are on the SBC faceplate.
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1002rp server description
Network connectivity
Introduction
This section describes how the 1002rp server can be integrated into your
network. The integration depends on the type of switch you are using.
ATTENTION
To secure the CallPilot server from unauthorized access,
ensure that the CallPilot network is inside your
organization’s firewall.
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Standard 1.07
Sample network setup: Meridian 1
The following diagram shows a CallPilot server sample network setup with
a Meridian 1 switch. The Meridian 1 switch can be one of the following:
„
„
„
„
Option 11C or Option 11C Mini
Option 51C
Option 61C
Options 81 and 81C
Desktop
client PC
Desktop
client PC
Web-enabled
administrative
PC
Telephony LAN/Customer LAN (10/100BaseT or 100BaseT)
Modem
Meridian1 switch
CallPilot server
Router or
Ethernet
switch
MPB board
MGate
card
(optional)
(NTRB18CA)
Embedded LAN
Laptop
Web-enabled
administrative
PC
G101626
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1002rp server description
Sample network setup: Succession 1000
The following diagram shows a CallPilot server network setup with a
Succession 1000 system.
Web-enabled
CallPilot
administrative
PC
Desktop
client
PC
i2004
Internet
phonesets
Telephony LAN/Customer LAN (10/100BaseT or 100BaseT)
Succession
1000 Media
Gateway Expansion
Router or
Ethernet
switch
Internet
Telephony
Gateway
Line Card
(optional)
Modem
CallPilot
server
CE-MUX
DS-30x
Internet
Telephony
Gateway
Line Card
Succession
1000
Media
Succession
1000
Call Server
MGate
MPB16-4
board
card
Gateway
(NTRB18CA)
Embedded LAN (10BaseT)
Optivity
Laptop
Web-enabled
CallPilot
administrative
PC
Telephony
Manager
PC
G250017
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1002rp server description
Standard 1.07
In the previous illustration, the telephony LAN (TLAN) provides IP
connectivity between the Succession 1000 system and the i2004 Internet
phonesets. The connection between the call server and media gateway can
be point-to-point, or it can be through the LAN, if the system is installed in a
distributed data network.
For information about the Succession 1000 system and i2004 Internet
phoneset bandwidth and network requirements, refer to the Succession
Communication Server for Enterprise 1000 Planning and Installation Guide
(553-3023-210).
Switch connectivity
For more details about how the 1002rp server and switch connection is
established, refer to the Installation and Configuration Task List
(555-7101-210).
CallPilot ELAN and CLAN network setup
The 1002rp server provides 10/100Base-T Ethernet connectivity through
on the location of NICs. The function of the NIC varies based on switch
connectivity, as described below:
Meridian 1 or Succession 1000 systems
„
One NIC provides connectivity to the ELAN.
For information about the purpose and requirements of the ELAN, see
the Planning and Engineering Guide (555-7101-101).
„
A second NIC is optional.
This optional NIC is required only for Meridian 1 or Succession 1000
systems that require a CLAN connection (in addition to the ELAN
connection). The CLAN provides data connectivity between desktop and
web messaging clients, web-enabled administrative PCs, and the
CallPilot server.
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1002rp server description
Network requirements
Appropriate networking equipment must be available for both the CLAN
and ELAN.
The CLAN and ELAN must be properly configured for correct CallPilot
operation. To ensure correct configuration, Nortel recommends that you
consult a network specialist.
Remote access connectivity
The RS-232 COM1 connector on the rear of the 1002rp server provides the
connection to an external modem. The modem allows administrators and
technical support personnel to administer the 1002rp server from a remote
location.
pcAnywhere is used to establish the remote access connection to the server.
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Standard 1.07
Supported peripheral devices
Introduction
This section identifies external devices that are supported by the 1002rp
server.
Device
Description
Modem
A 56-Kbit/s external modem (NTRH9078) provides
remote access to the 1002rp server. The modem connects
to the RS-232 COM1 connector on the rear of the server.
Since the modem is an external device, it requires its
own AC power source referenced to the same ground as
the 1002rp server and the switch to which it is connected.
Ethernet hub
A 10Base-T Ethernet hub provides the ELAN connection
between the 1002rp server and the Meridian 1 switch or
Succession 1000 system. The customer can supply a hub
or switch from third-party vendors or from Nortel.
Since the hub is an external device, it requires an AC
power source.
ATTENTION
To comply with EMC radiation requirements, a Class A
hub must be located 10 m (33 ft) away from the 1002rp
server. Shielded Ethernet cables must be used.
Monitor, keyboard,
and mouse
„ 15-in. monitor: NTRH9011 or N0038380 LCD
monitor.
Since the monitor is an external device, it requires its
own AC power source.
„ Keyboard: NTRH9013
„ Mouse: NTRH9014
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1002rp server description
Reference documents
CallPilot Customer Documentation Map
Fundamentals
CallPilot Fundamentals Guide (555-7101-010)
Planning and Engineering
Planning and Engineering Guide (555-7101-101)
Network Planning Guide (555-7101-102)
Data Networking for Voice over IP Guide (553-3001-160)
Installation and Configuration
Upgrade and Platform Migration Guide (555-7101-207)
Installation and Configuration Task List Guide (555-7101-210)
Server Installation Guides
201i Server Hardware Installation Guide (555-7101-220)
703t Server Hardware Installation Guide (555-7101-226)
1002rp Server Hardware Installation Guide (555-7101-205)
1005r Server Hardware Installation Guide (555-7101-228)
Configuration and Testing Guides
Meridian 1 and CallPilot Server Configuration Guide (555-7101-222)
T1/SMDI and CallPilot Server Configuration Guide (555-7101-224)
Succession 1000 System and CallPilot Server Configuration Guide (555-7101-510)
Unified Messaging Software Installation
Desktop Messaging and MyCallPilot Installation Guide (555-7101-505)
Administration
Administrator's Guide (555-7101-301)
Software Administration and Maintenance Guide (555-7101-202)
Desktop Messaging and MyCallPilot Administration Guide (555-7101-503)
Meridian Mail to CallPilot Migration Guide (555-7101-801)
Application Builder Guide (555-7101-325)
Reporter Guide (555-7101-310)
Maintenance
Troubleshooting Guide (555-7101-501)
Server Maintenance and Diagnostics
201i Server Maintenance and Diagnostics Guide (555-7101-119)
703t Server Maintenance and Diagnostics Guide (555-7101-227)
1002rp Server Maintenance and Diagnostics Guide (555-7101-206)
1005r Server Maintenance and Diagnostics Guide (555-7101-512)
Symposium, M1/Succession 1000, and Voice Processing Guide (297-2183-909)
End User Information
End User Cards
End User Guides
Unified Messaging Quick Reference Card
Unified Messaging Wallet Card
A-Style Command Comparison Card
S-Style Command Comparison Card
Menu Interface Quick Reference Card
Alternate Command Interface Quick Reference Card
Multimedia Messaging User Guide
Speech Activated Messaging User Guide
Desktop Messaging User Guide for Microsoft Outlook
Desktop Messaging User Guide for Lotus Notes
Desktop Messaging User Guide for Novell Groupwise
Desktop Messaging User Guide for Internet Clients
MyCallPilot User Guide
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Standard 1.07
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Preparing for installation
Standard 1.07
Installation overview
Introduction
This section provides an overview of the steps required to install the 1002rp
server and peripheral devices.
Installation checklist
The following checklist identifies the tasks that must be performed when
installing the CallPilot server. For detailed instructions, see Chapter 5,
“Installing the server.” When you are finished with the installation, continue
with the Installation and Configuration Task List (555-7101-210).
Step
Description
Check
1
Ensure that you have reviewed the “Installing the CallPilot
server” section in the Installation and Configuration Task List
(555-7101-210), and completed stage 1 of the “Installation
checklist.”
❒
2
Unpack the server, and ensure you have all the items you need
❒
Complete the following checklists that are provided in the
Installation and Configuration Task List (555-7101-210):
„ “CallPilot software media and documentation checklist”
„ “CallPilot server hardware checklist”
3
Remove the front bezel and server cover, and inspect the
❒
4
5
Replace the server cover.
❒
❒
Install the power supply modules in the server (see page 47).
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Preparing for installation
Step
Description
Check
6
For a DC-powered server, set up the DC power source (see
❒
page 50).
7
Place the 1002rp server in the chosen location (see page 60).
❒
❒
❒
8
9
Set the DIP switches on the modem (see page 61).
Connect the 1002rp server and devices as follows:
10
❒
❒
❒
„ Connect the 1002rp server to the ELAN hub (Meridian 1 or
ATTENTION
To comply with EMC radiation requirements, a Class A hub
must be located 10 m (33 ft.) away from the 1002rp server.
Shielded Ethernet cables must be used.
Note: If you are connecting the optional CLAN, do not power
up unless your antivirus programs and Nortel security updates
are installed first.
❒
„ Connect the 1002rp server to the CLAN hub (optional) (see
page 71).
ATTENTION
To comply with EMC radiation requirements, a Class A hub
must be located 10 m (33 ft.) away from the 1002rp server.
Shielded Ethernet cables must be used.
❒
❒
„ Connect the power cords for all devices, and then power
them up.
11
❒
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Preparing for installation
Standard 1.07
Conventions for warnings
You may encounter the following types of warnings in this guide. Do not
ignore them.
DANGER
Risk of electric shock
.
Warns you of an immediate electrical hazard which, if not
avoided, can result in shock, serious injury, or death.
WARNING
Risk of personal injury
.
Warns you of a situation in which you can be injured if
instructions are not followed exactly as stated.
CAUTION
Risk of equipment damage
.
Alerts you to situations where data can be lost or damaged,
equipment can be damaged, actions can result in service
interruption, and productive time can be lost.
ATTENTION
Provides information that is essential to the completion
of a task.
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Preparing for installation
Unpacking the 1002rp server
Introduction
Follow this procedure to unpack the server and peripherals.
WARNING
Risk of personal injury
.
The 1002rp CallPilot server weighs approximately 34 kg
(75 lb) as shipped from manufacturing. To prevent personal
injury, have someone help you to unpack and position the
server.
To unpack the equipment
ATTENTION
As you unpack each item, check it off against the
packing list, as well as against the following
checklists provided in the Installation and
Configuration Task List (555-7101-210):
„ “CallPilot software media and documentation
checklist”
„ “CallPilot server hardware checklist”
1 Carefully open the cardboard carton containing the server.
2 Remove the server from the carton; set it on the floor.
3 Carefully open the cartons containing the monitor, keyboard, mouse,
modem, and ELAN hub (if supplied), and set the peripherals aside.
4 Put all manuals, CD-ROMs, operating system disks, and any disks for
peripherals in a safe place.
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Preparing for installation
Standard 1.07
5 Save all packing materials and cartons in case you must return any
equipment to the carrier.
What’s next?
Remove the server cover so that you can inspect the interior of the server.
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Preparing for installation
Removing the front bezel and server cover
Introduction
To access the server interior, you must remove both the front bezel and the
server cover.
Two locked doors, located on the front of the server, cover the front panel,
including the CD-ROM drive and tape drive. These doors are part of the
front bezel. You must unlock the front bezel doors before you can remove
the bezel.
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Preparing for installation
To remove the front bezel
CAUTION
Standard 1.07
Risk of equipment damage
.
Do not attempt to move or lift the server before removing the
front bezel; the server can disengage from the bezel and fall.
1 Unlock and open the double doors of the front bezel. See A in the
diagram below.
2 Firmly grasp the front bezel by the hand-holds on either side of the
chassis, and pull the front bezel from the chassis.
A
B
G101733
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To remove the server cover
DANGER
Risk of electric shock
.
High current inside the chassis can cause severe injury.
CAUTION
Risk of equipment damage
.
Take precautions to protect internal components. Electrostatic
discharge (ESD) can render boards damaged or unusable. Wear
an ESD wrist strap.
2 Loosen the three thumbscrews at the rear of the top cover.
3 Remove the server cover by pulling the cover toward the rear of the
chassis, and then lifting it up and off.
4 Clip the lead from your ESD wrist strap to an unpainted metal section of
the chassis.
What’s next?
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Preparing for installation
Standard 1.07
Inspecting the server interior
Introduction
You should perform a visual inspection for loose components, foreign
matter, or shipping damage inside the server.
CAUTION
Risk of equipment damage
.
When working with interior components, use an ESD wrist
strap to protect static-sensitive components.
To inspect the server interior
1 Carefully check all the cards to ensure they are fully seated on the
baseboard.
2 Check for any loose wires or foreign objects, such as loose screws,
inside the chassis.
4 Do one of the following:
IF
THEN
you observe any damage
contact your Nortel technical
support representative.
components have become
loose
secure them.
Refer to the procedures in the
Installation and Configuration Task
List (555-7101-210).
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Preparing for installation
IF
THEN
you are satisfied that the
1002rp server has arrived
at your site undamaged
replace the server cover and
proceed with the hardware
installation.
34.
Note: Do not reinstall the front
bezel until the server is in its final
location and the CallPilot
installation is complete.
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Preparing for installation
Standard 1.07
To replace the front bezel after installation is
complete
When the CallPilot server installation is complete and the server is in its
final location, replace the front bezel.
1 Align the front bezel with the ball studs located at each faceplate corner.
See the diagram below:
Clips inside
front bezel
G101734
2 Apply pressure evenly until the bezel snaps onto each ball stud.
3 Close and lock the double doors of the front bezel.
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Power supply installation
Standard 1.07
Safety precautions
Equipment handling guidelines
External power equipment, such as an uninterruptible power supply (UPS),
is usually very heavy. This equipment requires special handling procedures
and additional personnel for unloading and installation. Be aware of weight
distribution, and prevent the equipment room floor from being overly
stressed.
Safety information
In DC systems, locate the service panel near the entry to the room
containing the DC power system that supplies the server.
DANGER
Risk of electric shock
.
Procedures involving electrical connections must be
performed only by qualified personnel.
Ensure that you obey all displayed warning notices on power
equipment and connections.
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Power supply installation
Installing the second power supply
module (AC or DC)
Introduction
One power supply module is shipped installed. The second power supply
module must be installed on-site.
AC versus DC systems
The power supply modules are similar in appearance for both AC and DC
1002rp servers. The procedures in this section apply to both AC and DC
1002rp servers.
About the power supply module
After the server is powered up (later in this guide), the power supply module
LED indicates its status.
A green LED on the power supply module indicates that the module is
working properly. If the LED is unlit or red, the module is failing or has
failed. A problem with the power supply module is also indicated if an
alarm sounds or the power supply LED on the front of the server turns red.
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Power supply installation
Standard 1.07
The diagram below shows the location of the power supply modules in a
server that has two power supply modules installed:
Power supply modules
G101751
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To install the power supply module
DANGER
Risk of electric shock
.
High current inside the chassis can cause severe injury.
The server is shipped with one power supply module installed in the bottom
power supply bay. You must install the second power supply module, as
described here:
1 Align the power supply module with the top power supply bay.
2 Slide the power supply module into the bay until the module is secured
by its connector.
Use some force, if necessary.
3 Secure the power supply module to the chassis with two thumbscrews at
the corners of the power supply faceplate.
What’s next?
Do one of the following:
IF
THEN
this is an AC-powered server
continue with Chapter 5, “Installing
this is a DC-powered server
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Power supply installation
Standard 1.07
DC wire gauge tables
Introduction
The tables in this section specify the DC power feed wire requirements.
Cabinet and module DC feed recommended wire gauge
specifications
Junction Junction
box #4
AWG
box #4
AWG
Length
#10 AWG #8 AWG
#6 AWG
yes
0–30 m (100 ft)
0–45 m (150 ft)
0–75 m (250 ft)
0–135 m (450 ft)
0–210 m (700 ft)
yes
no
no
no
no
yes
yes
no
yes
yes
yes
yes
no
yes
yes
yes
yes
yes
no
yes
yes
no
no
no
no
Over 210 m (700 ft) no
no
no
no
Notes:
1. The cabinet and module ground wire specification is #10 AWG insulated
green safety ground wire.
2. The cabinet conduit can be 19.1 mm (0.75-in.) or 31.8 mm (1.25-in.),
and must be insulated from the cabinet ground.
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Power supply installation
Metric wire conversion
Industry standard
AWG No. nominal (sq mm)
Resistance at 20 C
(Ohm/100 m)
2
35
25
16
10
6
0.05
4
0.08
6
0.13
8
0.20
10
12
14
16
18
20
22
0.33
4
0.63
2.5
1.5
1
1.00
1.40
2.00
0.75
0.5
2.90
4.60
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Power supply installation
Standard 1.07
DC rack cabling
The following photograph shows typical rack power cabling:
Note: The cables are marked with Red and Green tape. The cables with the
Red tape connect to the Negative (-) Red side (on the left in the photograph),
and the cables with the Green tape connect to the Positive (+) Green side (on
the right in the photograph). The sides are identified on the power
connections. The ground wire enters at the lower right and attaches to the
ground lug.
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Main panel wiring diagram with product number.
Rack power and grounding
To ensure a complete power and grounding installation:
„
In rackmount server installations, ensure the CallPilot server chassis and
equipment racks are isolated from other foreign sources of ground.
Acceptable isolation methods include: isolation pads, grommeted
washers, chassis side rail strips, and non-conducting washers.
„
In rackmount server installations where other equipment is also installed
in the same 19" rack, ensure that all equipment derives ground from the
same service panel as CallPilot and the switch, whether or not the
equipment is AC- or DC-powered.
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Power supply installation
Standard 1.07
-48 V DC power distribution rationale
„
„
„
Minimum installation is one power distribution unit (PDU) with four 48
V DC branch circuits fused at 20 amperes.
The customer must be able to shut off any branch to ensure every unit at
the site continues to function properly.
DC-powered configuration fits into this scheme as follows:
„
Each PDU receives four branch circuits.
„
Each server receives a feed from each PDU and a different branch
circuit.
„
In this fashion, with dual hot-swappable power supplies, there is no
single point of failure in the power system. For example, you can remove
any power supply, including a PDU, and everything continues to work.
„
„
This is applicable to either North American or European installation sites
(with a 230 V AC inverter).
The secondary rack supports four servers and follows a similar scheme.
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About the power distribution unit
Introduction
A PDU is installed in a rack that has DC-powered servers. Power from the
DC supply source enters the PDU and can then be distributed to one or more
servers. A single PDU can supply DC power to four DC power supply
modules. A server can have either one or two power supply modules
installed. You can determine the number of PDUs to install in a rack by
counting the number of power supply modules in each rack.
PDU power and grounding
To ensure a complete power and grounding installation:
„
In rackmount DC-powered server installations, ensure the PDU (Power
Distribution Unit for DC applications) is installed on the same rack as the
CallPilot server. This is required since the main ground wire for the PDU
is not insulated from the metal enclosure.
Multiple PDUs
A server operates on a single power supply module. Its total capacity is two
installed power supply modules. The second power supply module is the
redundant power supply module.
A PDU can distribute power to a maximum of four power supply units that
can be installed in two or more servers. Therefore, if there are three or four
servers installed in a rack, then you must install a second PDU.
Note: The power supply module installs in the server. It does not refer to a
UPS, which is a separate unit on the rack.
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Power supply installation
Standard 1.07
PDU terminal blocks and wiring diagram
A PDU consists of eight terminal blocks within a metal enclosure. Before
installing the PDU, connect the terminal blocks so that each output
connector receives power from a separate -48 V dc branch circuit, as shown
in the following diagram. Use AWG 10 wires for these connections.
Single PDU wiring diagram
Output server 4 Output server 3 Output server 2 Output server 1
BAT-4 BAT-3 BAT-2 BAT-1
BR-4
BR-3
BR-2
BR-1
G101741
DC power input
DC power input into the distribution unit connects BAT-1 to BAT-4 and
BR-1 to BR-4. Refer to the preceding diagrams for the location of these
terminals. Connect the input wires before installing the PDU on the rack.
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Bringing power and ground into the PDU
Introduction
Install BAT/BATRTN wires in pairs. Each pair of wires supplies voltages to
a module through a power harness. The module harnesses are installed in the
cabinet PDU and connected to the modules at the factory. See “About the
To bring DC power and ground into the PDU
1 If you are using a conduit, terminate the 32 mm (1-1/4 in.) or 19 mm (3/4
in.) conduit at the top rear of the cabinet or at the bottom front of the
cabinet using the knockouts provided. The number of wire pairs you can
run in each conduit depends on the wire gauge.
Note: To preserve ground integrity, the conduit must be insulated.
2 Select a power feed with a circuit breaker dedicated to each module, and
identify it with an appropriate tag.
3 Select a wire size to suit the required feed length from the power source
4 Use pliers to strip 6 mm (1/4 in.) to 13 mm (1/2 in.) of the insulation from
one end of all power and ground feed wires.
5 Undo the terminal block screws at (-) positions 0, 1, 2, and 3.
6 Insert the red wires into terminal block positions 0, 1, 2, and 3.
7 Secure the wires in the terminal block by tightening the screws.
8 Undo the terminal block screws at (+) positions 0, 1, 2, and 3.
9 Insert the black wires into terminal block positions 0, 1, 2, and 3.
10 Secure the wires in the terminal block by tightening the screws.
11 Select a #10 AWG green wire safety ground and attach it to the cabinet.
12 Measure the module ground continuity by touching one multimeter lead
to any BATRTN terminal block connector and the other end to the GND
terminal block connector. Ensure the measurement is between 0–0.5
ohms.
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Power supply installation
Standard 1.07
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Installing the server and connecting the peripheral devices
Standard 1.07
Installing the server
Introduction
Before you install the 1002rp server, ensure that the chosen location meets
the requirements identified on the “Site inspection checklist” provided in the
Installation and Configuration Task List (555-7101-210).
To install the server
Place the 1002rp server in its chosen location. If you are installing the server
in a rack cabinet, follow the instructions that are provided with the slide
rails.
Connect peripheral devices as described in the remainder of this chapter.
WARNING
Do not connect the server to the power yet.
.
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Installing the server and connecting the peripheral devices
Preparing the modem
Introduction
You require a modem to support remote dial-up access to the CallPilot
server. The modem also enables Nortel technical support to connect to your
CallPilot server for troubleshooting purposes. Nortel connects to your server
only when you request technical assistance.
Required equipment
To install the modem, you need the following equipment:
„
„
„
„
an RJ-11 analog phone cord
a power adapter cord
an analog line jack
tweezers, or a screwdriver small enough to use to adjust DIP switches
The following modem is provided with your server:
„
an analog external U.S. Robotics 56-Kbit/s modem (NTRH9078) that
includes a 25-pin male to 9-pin female shielded serial cable for your
modem
Note: Ensure that you have the correct cable for your modem, as
follows:
„
56-Kbit/s modem: A0841984
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Standard 1.07
Modem DIP switches
Set the modem DIP switches before you connect the modem to the CallPilot
server.
Note: This section applies only to the U.S. Robotics 56-Kbit/s external
Sportster modem. If your modem is different, refer to the documentation for
your modem.
The following diagram shows the key components of the external modem,
including the location and required settings of the DIP switches:
RJ-11
connection
DIP
switches
Serial cable
(RS-232)
Power
connection
connection
1
2
3
4
5
6
7
8
Switch positions:
OFF
ON
1 2 3 4 5 6 7 8
G101445
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To set the modem DIP switches
Use a pair of tweezers or a small screwdriver to set the DIP switches as
described in the Change to column of the following table:
Note: ON is down. OFF is up.
DIP
switch
Default
setting
Change
to
Function
1
OFF
OFF
Data Terminal Ready (DTR) override
„ OFF: Normal DTR operations. (The
computer must provide a DTR signal for the
modem to accept commands. If DTR is
dropped, the call is terminated.)
„ ON: The modem ignores DTR (override).
2
3
4
5
OFF
ON
OFF
ON
Verbal/numeric result codes
„ OFF: Verbal (word) results.
„ ON: Numeric results.
Result code display
„ OFF: Suppresses result codes.
„ ON: Enables result codes.
OFF
ON
OFF
ON
Command mode local echo suppression
„ OFF: Displays keyboard commands.
„ ON: Suppresses echo.
Auto answer suppression
„ OFF: The modem answers on the first ring,
or higher if specified in NVRAM.
„ ON: Disables auto answer.
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Installing the server and connecting the peripheral devices
Standard 1.07
DIP
switch
Default
setting
Change
to
Function
6
7
8
OFF
OFF
ON
OFF
OFF
ON
Carrier Detect (CD) override
„ OFF: The modem sends a CD signal when it
connects with another modem; it drops the
CD on disconnect.
„ ON: CD is always ON (override).
Power-on and ATZ reset software defaults
„ OFF: Loads Y or Y1 configuration from
user-defined NVRAM.
„ ON: Loads &F0-Generic template from
read-only memory (ROM).
AT command set recognition
„ OFF: Disables command recognition (dumb
mode).
„ ON: Enables recognition (smart mode).
What’s next?
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Installing the server and connecting the peripheral devices
Connecting peripherals to the server
Rear panel connectors
SBC card
(slot 8)
Slot 20
Slot 1
SBC
card
Power
switch
PS/2
Keyboard/
Mouse
Power
input
Parallel
port
Monitor
connector
ELAN
COM2
connector
COM1
CLAN
connector
G101648
Note: The above diagram shows the power switch and power input for an
AC server. The rest of the diagram is the same for AC or DC servers. For
peripheral device connections, this picture applies to AC and DC servers.
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Installing the server and connecting the peripheral devices
Standard 1.07
To connect the mouse, keyboard, and monitor to the
server
1 Place the monitor, keyboard, and mouse in the same location as the
server.
2 Plug the keyboard/mouse dual cable into the PS/2 connector on the SBC
3 Plug the keyboard and mouse into the appropriate connectors on the
keyboard/mouse dual cable.
4 Plug the monitor into the monitor connector on the SBC card. Tighten the
screws on the connector.
5 Ensure that a single-point ground reference is available for all the power
outlets serving the CallPilot server and its peripherals. Before the
CallPilot server installation, a qualified electrician must implement the
single-point ground reference requirement between the power outlets of
the CallPilot server and the power outlets of the switch.
6 Connect the power cord to the monitor and plug the other end into a wall
receptacle or power bar.
Note: Ensure that the power source is consistent with the SBC for all
ancillary equipment.
7 Turn on the monitor.
To connect the modem to the server
1 Ensure that the modem AC power cord is not plugged in.
2 Connect the large 25-pin male connector to the back of the modem.
Tighten the connector screws.
3 Connect the 9-pin female connector to COM1 at the rear of the server.
Tighten the connector screws.
4 Connect one end of the telephone cable to the modem RJ-11 jack
labeled LINE.
5 Connect the other end of the telephone cable to the RJ-11 jack in the
wall.
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6 Ensure that a single-point ground reference is available for all the power
outlets serving the CallPilot server and its peripherals. Before the
CallPilot server installation, a qualified electrician must implement the
single-point ground reference requirement between the power outlets of
the CallPilot server and the power outlets of the switch.
7 Connect the power cord to the modem, and plug the other end into a wall
receptacle or power bar.
Note: Ensure that the power source is consistent with the SBC for all
ancillary equipment.
8 Turn on the modem.
What’s next?
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Installing the server and connecting the peripheral devices
Standard 1.07
Connecting the server to the ELAN
Introduction
ATTENTION
This section applies only if the 1002rp server connects
to a Meridian 1 switch or Succession 1000 system.
Connect the CallPilot server to the Meridian 1 switch or Succession 1000
system using the ELAN.
ATTENTION
For important considerations about using the ELAN in
your network, see the Planning and Engineering Guide
(555-7101-101).
ATTENTION
To comply with EMC radiation requirements, a Class A
hub must be located 10 m (33 ft.) away from the 1002rp
server. Shielded Ethernet cables must be used.
Media Access Control address
The Media Access Control (MAC) address is a unique number assigned to
network cards and controllers. The procedure below asks you to record the
ELAN MAC address. The MAC address is recorded on a label affixed to the
back of the chassis.
To connect the server to the ELAN
2 Locate the MAC address label on the back of the chassis that identifies
the ELAN controller MAC address.
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3 Record the MAC address on the Configuration Wizard worksheet that is
provided in the Installation and Configuration Task List
(555-7101-210).
You need the MAC address to identify the ELAN when running the
Configuration Wizard to configure the CallPilot server.
4 Connect an RJ-45 network cable from the ELAN hub to the ELAN
connector on the server.
Note: The ELAN hub is optional if you use a cross-over network cable to
make a direct point-to-point connection from the server to the switch.
However, if you choose to establish a direct point-to-point ELAN
connection, no other device can connect to the ELAN.
5 At the switch, connect the ELAN network cable to an MAU (Ethernet)
transceiver. Then complete the connection from the transceiver to the
switch.
DANGER
Risk of fire hazard
.
MAU model NTRH9069 is not suitable for installation in
ducts, plenums, or other spaces used for environmental air. Do
not install it above a false ceiling or below a raised floor,
unless it can be confirmed that these spaces are not used to
convey environmental air.
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Installing the server and connecting the peripheral devices
Standard 1.07
What’s next?
IF the server will
THEN
be connected to a CLAN
not be connected to a CLAN
continue with installing the software
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Installing the server and connecting the peripheral devices
Connecting the server to the CLAN
(optional)
Introduction
This section provides instructions to connect the server to the CLAN.
Note: The CLAN is optional. However, a CLAN is required to support
desktop and web messaging users.
ATTENTION
To comply with EMC radiation requirements, a Class A
hub must be located 10 m (33 ft.) away from the 1002rp
server. Shielded Ethernet cables must be used.
Media Access Control address
The MAC address is a unique number assigned to network cards and
controllers. The procedure below asks you to record the CLAN MAC
address. The MAC address is recorded on a label affixed to the back of the
chassis.
To connect the server to the CLAN
2 Locate the MAC address label on the back of the chassis that identifies
the CLAN controller MAC address.
3 Record the MAC address on the Configuration Wizard worksheet that is
provided in the Installation and Configuration Task List
(555-7101-210).
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Installing the server and connecting the peripheral devices
Standard 1.07
You need the MAC address to identify the CLAN when running the
Configuration Wizard to configure the CallPilot server.
Note: When connecting the optional CLAN, do not power up unless your
antivirus programs and Nortel security updates are installed first.
4 Connect an RJ-45 network cable from the CLAN hub to the CLAN
connector.
What’s next?
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Installing the server and connecting the peripheral devices
Installing the Nortel software feature
dongle
Introduction
The software feature key is a security device that stores the unique serial
number of the server. The feature key is embedded in the Nortel software
feature dongle, which plugs into the parallel port.
An illustration of the software feature key embedded in the software feature
dongle is shown below:
Software
feature key
G101738
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Installing the server and connecting the peripheral devices
Standard 1.07
Requirements
For installation, you require a Phillips No. 1 screwdriver.
To install the software feature dongle
1 Ensure that there is no cable connected to the parallel port.
Note: The parallel port is also known as the printer port or LPT1. It is
2 If the software feature key is not preinstalled in the dongle, remove it
from the plastic bag, and carefully insert it into the software feature slot
on the dongle. Make sure that the clips secure it properly and that the
Nortel logo faces outwards.
3 Plug the male end of the adapter into the parallel port.
4 Tighten the connector screws.
What’s next?
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October 2006
Installing the server and connecting the peripheral devices
Connecting the server to power
Before you begin
Ensure that proper power and grounding are available for all the power
outlets serving the CallPilot server and its associated peripherals. Power for
these devices must be wired and fused independently of all other
receptacles, and referenced to the same ground as the PBX system.
A qualified electrician must implement the single-point ground reference as
required between the power outlets of the CallPilot server and the power
outlets of the switch.
Provide a sufficient number of properly grounded power outlets or power
bars for all equipment. For more information, refer to grounding and power
requirements in this document and in the Planning and Engineering Guide
(555-7101-101).
The single-point ground (SPG) required by the system can be an isolated
ground (IG) bus or AC equipment ground (ACEG) bus in the service panel
or transformer. The system must be connected to safety ground/protective
earth in accordance with NEC requirements. For international use, the
system must be connected to safety ground/protective earth in accordance
with Paragraph 2.5 of EN60950/IEC950.
Note: Refer to Large System: Planning and Engineering (553-3021-120) for
a complete description of approved ground sources and methods. Insulated
ground wire must be used for system grounding.
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Installing the server and connecting the peripheral devices
Standard 1.07
Before you connect the server to the power source, review the following
diagram to ensure that all peripheral hardware devices are in place.
CallPilot
server
RJ-45
RJ-45
RS-232
Modem
Mouse
Monitor
ELAN hub
(M1 or
CLAN hub
(optional)
Succession
1000 only)
Keyboard
AC
power
AC
power
AC
power
AC
power
AC
power
source
G250018
Note: For details on the DC power source for 1002rp DC servers, see
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October 2006
Installing the server and connecting the peripheral devices
To connect the 1002rp AC server to power
WARNING
Risk of personal injury, risk of hardware failure
.
The power outlets used by the CallPilot server and its
peripheral devices must be connected to the same single-point
ground reference as the one used by the switch with MGate
cards (NTRB18CA) connected to the CallPilot server. If this
requirement is not met, power transients can cause personal
injury, or hardware failure, or both. Refer to the Installation
and Configuration Task List (555-7101-210) for more
information on single-point grounding requirements.
1 Plug the server AC power cord into the server rear panel.
2 Plug the other end into a wall receptacle or power bar.
To connect the 1002rp DC server to power
DANGER
Risk of electrical shock
.
„ Only qualified personnel can alter electrical connections.
„ Ensure the power distribution unit (PDU) is turned off
until you are instructed to turn it on.
1 Connect the DC power cable to the server.
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Installing the server and connecting the peripheral devices
Standard 1.07
2 Connect the other end of the DC power cable to the PDU. Use the
supplied clips and screws to secure the plugs.
The following photograph shows the keyed plug of the DC power cable.
This plug connects to the PDU:
Note: If you are not using a Nortel-supplied PDU, have a qualified
electrician connect the cable appropriately to your DC power plant. The
1002rp uses a negative 48 V power supply, therefore the red cable is
negative (-48 V) and the black cable is the ground (GND).
3 Turn on the PDU.
To start the server
1 Press the server power switch to start the server.
2 Observe the Power-On Self Test (POST) and initialization messages on
the monitor.
3 Let the mini-setup sequence run until you are prompted to login to the
operating system.
Note: The system may perform multiple reboots. This is normal.
4 Ensure that the operating system logon window appears on the monitor.
Note: If the logon window does not appear, refer to the 1002rp Server
Maintenance and Diagnostics (555-7101-206) guide for troubleshooting
instructions.
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Appendix A
EMC emission level protection for
the 1002rp Server
To lower the EMC emission level, ferrite cores are installed with one loop
(see diagram below) on the following external cables:
„
Ferrite Core (TDK and part number ZCAT3035-1330) — for the triple
DS30X I/O cable (Nortel and part number NTRH2014), at each end of
the cable
„
„
Ferrite Core (TDK and part number ZCAT1325-0530) — for the modem
power supply cable, at each end of the cable
Ferrite Core (Fair Rite and part number 0431164181) — for the Trenton
combined keyboard and mouse Y connector cable, at the server end of
the cable
„
Ferrite Core (part number WE 742 7111) — for Ethernet port cat5 UTP
cable, at the server end of the cable
CAUTION
Risk of equipment damage
.
The ferrite cores are preinstalled on these customer
provided cables. It is not the customer's responsibility to
attach these ferrite cores to these cables. However, the
customer should ensure that these ferrites are in place to
keep the EMC emission levels low.
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EMC emission level protection for the 1002rp Server
Standard 1.07
Ferrites secured to an external cable
The ferrites are secured to the appropriate cable with plastic enclosure clips.
Ty wraps are added to the cable loop.
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Index
Ethernet hub 30
keyboard 30
modem 30
monitor 30
mouse 30
Numerics
703t server
environmental specifications 17
diagram
connection
A
network, M1 and CallPilot server 26
network, Succession 1000 and CallPi-
lot server 27
adapter
software feature key, illustration 73
alarm board 18
front panel 18
PCI and ISA connectors 20
rear panel
slot locations 19
server connections for the power cord and
peripherals 65
C
checklist
installation 34
CLAN
media access control address 71
connecting peripherals to the server 65
connecting the server 75
connectivity
DIP switches
modem, function 63
DIP switches, setting
modem 63
dongle 73
Ethernet 28
remote 29
copyright 2
Customer LAN
see CLAN 71
E
ELAN
Media Access Control address 68
environmental specifications, 703t server 17
equipment
unpacking 37
Ethernet hub
D
DC power 54
description 30
DC power and ground 57
DC power input 56
DC wire gauge tables 50
devices, peripheral
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Index
Standard 1.07
DIP switches, setting 63
illustration 62
required equipment 61
F
fax modem
illustration 62
required equipment 61
features
monitor
connecting to the server 66
description 30
mouse
server 16
features, front panel
diagram 18
connecting to the server 66
description 30
front bezel 40
N
G
network
protocols, supported 28
grounding guidelines 50
network interface cards 28
I
P
illustration
modem 62
part number
software feature key adapter 73
TLAN 27
inspecting
Ethernet hub 30
keyboard 30
modem 30
server interior 42
installation checklist 34
IRQ mapping table 25
monitor 30
mouse 30
PCI and ISA connectors
diagram 20
PDU 55
multiple PDUs 56
power and grounding 55
single PDU wiring diagram 56
peripheral devices
Ethernet hub 30
K
keyboard
connecting to the server 66
description 30
keylock 73
keyboard 30
modem 30
monitor 30
mouse 30
peripherals
connecting to the server 65
power connection
AC server 77
DC server 77
M
M1 and CallPilot server network diagram 26
Metric wire conversion 51
modem
connecting to the server 66
description 30
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October 2006
Index
power distribution unit
See PDU
power guidelines 50
power supply
slot numbering 21
software feature key 73
specifications, environmental 17
Succession 1000 and CallPilot server
network diagram 27
switches, setting DIP
modem 63
bringing power and ground into the PDU
DC wire gauge tables 50
grounding guidelines 50
Metric wire conversion 51
module installation 49
module location 47
overview 47
PDU 55
T
tables, slot assignment 21
telephony LAN
See TLAN
power distribution rationale 54
rack power and grounding 53
protocols, supported network 28
TLAN
illustration 27
trademarks 2
R
U
rack power and grounding 53
regulatory information 2
remote access
unpacking
equipment 37
connectivity 29
removing
front bezel 40
server cover 41
replacing
server cover 43
S
safety information 46
serial number of the server 73
server
connecting peripherals 65
environmental specifications 17
power connection 75
serial number 73
setting
modem DIP switches 63
slot assignments 21
slot definition 21
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Index
Standard 1.07
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1002rp Server Hardware Installation
CallPilot
Release 4.0
Document Number: 555-7101-205
Document Version: Standard 1.07
October 2006
All Rights Reserved.
The information in this document is subject to change without notice. The statements,
configurations, technical data, and recommendations in this document are believed to be
accurate and reliable, but are presented without express or implied warranty. Users must
take full responsibility for their applications of any products specified in this document.
The information in this document is proprietary to Nortel Networks.
*Nortel Networks, the Nortel Networks logo, and the Globemark are trademarks of
Nortel Networks.
*Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of
Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective
owners.
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