Napco Security Technologies Home Security System F 64TPBR User Manual

OPERATING GUIDE for your

NAPCO FREEDOM F-64TPBR Bedroom

Touchpad Home Security System

Freedom F-64TPBR Touchpad

PATENTED

OI319A 9/06

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TABLE OF CONTENTS

INTRODUCTION ................................................................2

TESTING THE SYSTEM ....................................................2

F-64TPBR TOUCHPAD CONTROLS AND INDICATORS..4

ARMING STAY: PROTECTING YOURSELF AT HOME....6

NIGHT MODE: ARMING AT NIGHT ..................................7

ARMING STAY FROM NIGHT MODE................................8

BYPASSING FAULTED ZONES.........................................9

EMERGENCY BUTTONS.................................................10

DISARMING THE SYSTEM..............................................11

SILENCING AN ALARM ...................................................12

FIRE PROTECTION.........................................................13

TOUCHPAD MENU MODE .........................................15-18

USER PROGRAM MODE............................................19-21

SYSTEM TROUBLE ERROR CODES.........................22-26

USER I-FOB LIST.............................................................27

FCC PART 68 STATEMENT ...........................................28

LIMITATIONS OF THIS ALARM SYSTEM .......................29

NAPCO LIMITED WARRANTY.........................................31

FCC PART 15 STATEMENT ............................................33

IF THE ALARM IS SOUNDING:

To silence an alarm, insert

your I-FOB key into the

slot on the F-64TPBR

Touchpad and remove

when alarm has silenced.

Proceed with caution!

(See pages 11 & 12).

ALARM TIME OUT: _________ Minutes

FOR SERVICE, CALL: _____________________

TO CANCEL AN

ALARM REPORT, CALL: ____________________

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F-64TPBR TOUCHPAD CONTROLS & INDICATORS

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F-64TPBR TOUCHPAD CONTROLS & INDICATORS

LCD Window – 32 character LCD displays

system status messages, zone

descriptions, system troubles, etc.

STATUS Light. Lights (green) to indicate

that the system is ready for arming. If a

zone is not secured, the light will be off

and the zone will display in the window.

If a zone has been bypassed, the

STATUS light will blink while armed.

ARMED Light. Lights (red) to indicate that

the system is armed. If an alarm has

occurred, the ARMED LED will be

flashing.

Alarm Speaker – Will sound a LOUD

steady sweep tone when intrusion is

detected or a distinct pulsating tone for a

fire alarm condition. Also chirps to

indicate armed AWAY, and provides for

audible voice prompts.

BYPASS Button – Press to bypass zones.

(1) Deactivates selected zones from the

system. (2) Unbypasses a bypassed

zone

MENU Button – Press to enter Function

Mode, in which available system

functions are displayed in the LCD

Window. The desired function is then

selected by pressing the YES button.

Press RESET to exit.

DISARM / RESET Button – Press to

silence Fire alarms, troubles and exits

Function Mode (see MENU Button).

YES Button – Press to select the desired

function in Function Mode (see MENU

Button, above).

+AUX Button – Press and hold down for

2 seconds to alert the Central Station of

a auxiliary emergency.

Police Button – Press and hold down

for 2 seconds to alert the Central Station

of a police emergency.

I-FOB – The I-FOB is a uniquely coded

digital key. Insert the I-FOB into its

keyhole to disarm the system and

silence the siren in case of an alarm.

Slide Plate – Lift to view brief descriptions

of Touchpad buttons and procedures.

Bypass Icon – Appears as a reminder that

zones have been bypassed (by pressing

the BYPASS button). If it is necessary to

bypass any inoperative zones, it is

important to have the zones repaired as

soon as possible.

Fire Icon – Steady indicates a fire alarm

condition. Flashing indicates fire alarm

sounding.

Fire TBL Icon – Indicates a problem on a

fire zone is detected.

System TBL Icon – Indicates a trouble

condition exists on the system. Press

SILENCE to silence sounder and display

the trouble.

11 NO Button – Press to answer no to

Function Mode questions and proceed to

the next question (see MENU Button,

above).

STAY Button – Press once to initiate the

arm Stay sequence.

Stay Mode

ENTER Button – Press to accept

displayed value and to move cursor to

next position.

Integral PIR – Used to detect intruders and

your presence near the Touchpad during

arming and disarming. Do not block.

bypasses all interior zones

simultaneously to allow free movement

within the premises. Hold down for 2

seconds if all zones secure to eliminate

60-second pre-arm delay.

NIGHT Button – Press to arm system in

NIGHT mode when going to sleep.

System will be fully armed with all

perimeter and interior devices activated

except for the F-64TPBR Touchpad PIR.

FIRE Button – Press and hold down for

2 seconds to alert the Central Station of

a fire emergency.

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ARMING STAY: PROTECTING YOURSELF AT HOME

Arming in the Stay mode allows you to remain home with the perimeter protection active but with the interior protection off,

so that you may move freely within the premises.

Check the Touchpad indicators. The green STATUS light must be ON-STEADY, and the LCD display will read

"SYSTEM READY", indicating that the system is ready to arm.

• If the green STATUS light is off and zones are scrolling in the display, a perimeter zone is faulted or a monitored

SYSTEM READY

deadbolt is unlocked. Check the open zones listed and close the door, window, or lock the deadbolts as needed.

If you cannot immediately secure the zones or lock the deadbolts, they may be bypassed (see page 9).

Press the STAY button.

The Touchpad will voice prompt the correct action.

"System armed Stay"

STAY

•

If you change your mind after pressing AWAY, press RESET to clear arming.

The red ARMED light will light steady and the LCD display will read "ARMED STAY", indicating the system is armed

in the Stay mode.

ARMED

To Arm in Night Mode from Stay Mode:

If already armed in Stay mode, the LCD display will read "ARMED STAY". If the F-64TPBR Touchpad is located in

the bedroom--and you are certain you will only be staying within this bedroom--you can arm in Night mode.

Arming in the Night mode allows you to remain home with all perimeter AND interior protection active--except for

the F-64TPBR Touchpad PIR--allowing you to move about the protected bedroom freely.

To arm in Night mode from Stay mode, simply press the NIGHT button. The green STATUS light will turn on

momentarily, the LCD display will read "ARMED NIGHT" and the red ARMED light will then light steady. See page

7 for more information regarding Night mode.

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NIGHT MODE: ARMING AT NIGHT

Arming in Night mode allows you to remain home with all perimeter AND interior protection active--except for the

F-64TPBR Touchpad PIR. If the F-64TPBR Touchpad is located in the bedroom, you may move about the bedroom freely.

Check the Touchpad indicators. The green STATUS light must be ON-STEADY, and the LCD dis-

play will read "SYSTEM READY", indicating that the system is ready to arm.

SYSTEM READY

• If the green STATUS light is off and zones are scrolling in the display, a perimeter zone is faulted or a moni-

tored deadbolt is unlocked. Check the open zones listed and close the door, window, or lock the deadbolts

as needed. If you cannot immediately secure the zones or lock the deadbolts, they may be bypassed (see

page 9).

Press the NIGHT button.

The Touchpad will voice prompt the correct action.

"System arming Night

mode"

• If you change your mind after pressing NIGHT, press RESET to clear arming.

The red ARMED light will light steady and the LCD display will read "ARMED NIGHT", indicating the system is

armed in the Night mode.

ARMED

To Arm in Night Mode from Stay Mode:

(See page 6 for arming in the Stay mode). When already armed in Stay mode, you can arm in Night

mode from Stay mode by simply pressing the NIGHT button. The green STATUS light will turn on

momentarily, the LCD display will read "ARMED NIGHT" and the red ARMED light will light steady.

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ARMING STAY FROM NIGHT MODE

When already armed in Night mode (see page 7), you can arm in Stay mode from Night mode by simply pressing the

STAY button. As described on page 6, arming in the Stay mode allows you to remain home with the perimeter protection

active but with the interior protection off, so that you may move freely within the bedroom and the rest of the premises.

ARMED NIGHT

When armed in Night mode, the red ARMED light is on steady and the LCD display reads "ARMED NIGHT".

Press the STAY button.

"System armed Stay"

The Touchpad will voice prompt the correct action.

STAY

The red ARMED light will turn off momentarily then light steady and the LCD display will read "ARMED STAY", indi-

cating the system is armed in the Stay mode.

ARMED

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BYPASSING FAULTED ZONES

If you are trying to arm with a faulted zone or zones, the LCD display will clearly indicate which zone(s) are faulted. If you

cannot repair the zone(s), they may be temporarily removed from the system, or bypassed, using the following procedure:

"Display Zone Directory?"

Press YES to select or

Press the BYPASS button. The LCD window will

read "DISPLAY ZN DIRECTORY Y/N".

BYPASS

YES

MENU to skip"

Press YES. The Zone Directory will display, starting with zone 1. Press YES to scroll up and press

NO to scroll down through the list of zones. When the zone you wish to bypass appears on the LCD win-

dow, press BYPASS and the Bypass icon will appear for each bypassed zone listed.

With the selected perimeter zone now bypassed, you can now proceed with either arming Stay or

Night, as desired. Press RESET, allowing the LCD window to read "SYSTEM READY". Then press

STAY or NIGHT.

WARNING: When bypassing a monitored door, be aware that the bypassed door is temporarily removed from the system

and will not send a disarm signal to the Touchpad when unlocked, and false alarms may result. Therefore, an I-FOB MUST

be used to disarm when entering through a bypassed monitored door.

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EMERGENCY BUTTONS

Emergency Buttons (Only available if programmed).

The Emergency Buttons, if programmed, are always active, whether the system is armed or disarmed. The Emergency

Button must be Held Down for 2 seconds to activate the emergency alarm and transmit the signals to central station.

Fire Emergency Hold down the Fire button to alert the central station of a fire

emergency. * (Fire Emergency programmed? ‰YES ‰NO)

Auxiliary Emergency Hold down this button to alert the central station of an auxiliary

emergency. * (Auxiliary Emergency programmed? ‰YES ‰NO)

Auxiliary Emergency: _______________________________________

Police Emergency Hold down the Police Emergency button to alert the central station of

a police emergency. * (Police Emergency programmed? ‰YES ‰NO)

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DISARMING THE SYSTEM

Disarming when home (when Armed Night or Stay):

To disarm the system. press the DISARM/RESET button on the F-64TPBR Touchpad.

• This function is available only when armed in the Night mode or Stay mode.

• NOTE: If the system is armed in the Away mode (interior fully protected), pressing the DISARM/RE-

SET button will not only fail to disarm the system, but pressing ANY button when armed Away will

instantly generate an alarm.

The system may also be disarmed at any time with the I-FOB.

To disarm the system, insert your I-FOB key into the I-FOB slot on the F-64TP Touchpad or F-64TPBR

Touchpad and remove when the system is disarmed.

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SILENCING AN ALARM

If an alarm occurs while you are at home:

The Touchpad siren will sound and the red ARMED light will flash. The LCD display will read

"ALARM". Proceed with caution! If you suspect that an intruder may still be in the premises, leave

immediately and call authorities from a neighbor's telephone.

ALARM

To silence the alarm, insert your I-FOB key into the I-FOB slot on the face of the Touchpad and re-

move when alarm has silenced.

The LCD window will continue to display the names of the zone(s) on which the alarm occurred. De-

termine which zone caused the alarm and then press DISARM/RESET to clear the alarm memory.

If an alarm occurs while you are away:

When you unlock the deadbolt to enter, the Touchpad sounder will activate and the red ARMED light

will be flashing to warn you that an alarm had occurred while you were away.

ARMED

Proceed with caution! If you suspect that an intruder may still be on the premises, leave

immediately and call authorities from a neighbor's phone.

To disarm the system, you must insert your I-FOB key into the I-FOB slot on the Touchpad. If the

system is not disarmed in 30 seconds, the alarm will sound.

The LCD window will continue to display the names of the zone(s) on which the alarm occurred. De-

termine which zone caused the alarm and then press DISARM/RESET to clear the alarm memory.

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FIRE PROTECTION*

If a fire is detected, the siren will sound a distinct pulsating tone and the LCD window will flash

the word FIRE. If a Fire Alarm does occur:

FIRE

If a fire is in progress, evacuate the premises immediately! Call the Fire Department from an outside phone.

If there is no evidence of a fire, press DISARM/RESET OR insert your I-FOB key into the Touch-

pad.**

The siren will silence, and the word FIRE in the Touchpad LCD window will stop flashing.

Determine which device went into alarm. If you are protected by smoke detectors, the light on

the active detector will be lit. Once it is determined which smoke detector is in alarm, press DIS-

ARM/RESET to reset the smoke detector.

If the Fire Zone has reset properly, the words SYSTEM READY should appear in approximately

SYSTEM READY

30 seconds. If the words SYSTEM READY do not appear, press DISARM/RESET again in a

few minutes. If the words SYSTEM READY still do not appear, call for service.

The system is constantly monitoring the Fire Zone to insure the connections to the protective

devices are in good working order.

Fire-Zone Trouble

• If a problem on a Fire Zone is detected, a System Trouble will display. The sounder will

activate and LCD window will display the name of the zone in trouble.

Press the DISARM/RESET button to silence the sounder. Call for service immediately.

*Consult your installer to determine if your system includes fire protection.

**Check if only I-FOB can silence fire alarm: ‰YES ‰NO

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FIRE PROTECTION

2. One person sounds the alarm.

3. Each person tests his door.

4. Pretend the door is hot and use

the alternate escape exit.

5. Everyone meets outdoors at

the assigned location.

your alternate route through the

window. If the door is cool, brace

your shoulder against it and open

it cautiously. Be ready to slam

the door if smoke or heat rushes

in. Crawl through smoke, holding

your breath. Close the doors

again on leaving to help prevent

the fire from spreading.

Preparing a Fire Escape Plan

Even with the most advanced

fire alarm system, adequate

protection requires an escape plan.

To prepare your plan, draw floor

plans of your building. Show two

exits - a front or back door and a

window from each room. (Make

sure the window works. You may

need a special fire-escape ladder if

the window is high up). Write down

your outside meeting place.

Important! - Read Carefully

Discuss these escape procedures

with all those who use the building:

1. In a residence, sleep with the

bedroom door closed. A closed

door will hold back deadly smoke

while you escape.

2. When the fire alarm signals,

escape quickly. Do not stop to

pack.

4. Go to your specific outdoor

meeting place so you can see

that everyone is safe.

5. Assign someone to make sure

nobody returns to the burning

building.

Family Rehearsal

Rehearse each of the following

activities:

1. Everyone in his room with the

doors closed.

6. Call the Fire Department from a

neighbor's telephone.

3. Test the door. If it is hot, use

Would You Like More Fire Safety Information?

For more information on home fire detection, burn safety, and home fire safety, write to the National Fire Protection

Association, Public Affairs Dept. 05A, Batterymarch Plaza, Quincy, MA 02269.

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TOUCHPAD MENU MODE

The Touchpad can provide access to a wide assortment of utility functions, each displayed on the Touchpad LCD window in a

prompting “YES/NO” format.

1 To enter Touchpad Menu Mode, press MENU.

2 To skip a function, press NO.

3 To select and execute a function, answer YES.

• Press RESET to return to normal Touchpad operation. The Touchpad will automatically return to its normal operating mode if

no activity is detected for longer than one minute.

• When the last function in the menu appears, press MENU again to repeat the menu.

Note: All functions in the menu appear if the Master I-FOB is inserted into the Touchpad before pressing MENU; if a User I-FOB is

inserted or if an I-FOB is NOT inserted, only a limited number of functions will be displayed. Limited functions are noted below.

ENTER BYPASS MENU - The Bypass Menu provides a list of items to bypass. The

ENTER BYPASS

first Menu item is "BYPASS ALL OPEN ZONES" allows you to bypass all open

Y/N

perimeter zones (excluding the primary exit/entry door). The Bypass icon will ap-

pear for each bypassed zone listed. The next Bypass Menu selection "DISPLAY

ZN BYPASSED " appears only if zones are bypassed and allows you to display

those bypassed zones. The next Bypass Menu selection "DISPLAY ZN DIREC-

TORY" allows you to display a listing of all zones in the Area. Press YES and NO

to scroll through each of these lists.

ACTIVATE CHIME - The Chime Mode will sound a tone at the Touchpad when the

programmed zone is faulted while disarmed. To deactivate the Chime Mode, re-

enter Touchpad Menu Mode and when “DEACTIVATE CHIME“ is displayed, press

YES. Note: The Chime Mode is disabled while armed. Chime is disabled for Pro-

tected zones while armed, Never Armed zones (such as a driveway sensor) will

ACTIVATE

CHIME

Y/N

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TOUCHPAD MENU MODE

continue to chime when system is armed.

CHANGE KEYPAD BEEP VOLUME - When the Touchpad buttons are pressed or

when an entry warning activates, the Touchpad beeper sounds. This function allows

the Touchpad beeper volume to be adjusted. Press YES to increase, press NO to

decrease. Selections are HIGH, MED-HIGH, MED, LOW and OFF.

CHANGE KEYPAD

BEEP VOLUME Y/N

CHANGE VOICE VOLUME - All Touchpad functions are displayed in the LCD window

and are accompanied by a voice prompt. This function allows the Touchpad voice

prompt volume to be adjusted. Press YES to increase, press NO to decrease. Se-

lections are HIGH, MED-HIGH, MED, LOW and OFF.

CHANGE VOICE

VOLUME

Y/N

ACTIVATE SIREN TEST - Activates the alarm (while disarmed) for about 2 seconds

and performs a battery test. If the alarm does not sound, call for service. Note: If

the battery is low, a “LOW BATTERY E02-00 SERVICE” will appear in the display

indicating a low battery condition. First allow 24 hours for the battery to recharge. If

the trouble continues, call for service.

ACTIVATE

SIREN TEST

DISPLAY FIRE ALARM - Displays alarms that have occurred on the Fire Zone(s).

Press the YES and NO buttons to scroll zones. Note: This selection only appears

with a Master I-FOB inserted in the Touchpad.

DISPLAY

FIRE ALARM

Y/N

DISPLAY FIRE TROUBLE - Displays trouble conditions that have been detected on the

Fire Zone(s). Press the YES and NO buttons to scroll zones. Note: This selection

only appears with a Master I-FOB inserted in the Touchpad.

DISPLAY

FIRE TROUBLE Y/N

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TOUCHPAD MENU MODE

ACTIVATE FAULT FIND - Activates a multiple diagnostic test report. For installer's use

only. If accidentally enabled, press RESET to exit. Note: This selection only appears

with a Master I-FOB inserted in the Touchpad.

ACTIVATE

FAULT FIND

Y/N

RESET SYSTEM TBL - System troubles display and sound at the Touchpad. Correct-

ing the trouble will clear most indications, however the following error codes will require

manual reset: E13; E19; E20 and E22. (See SYSTEM TROUBLE ERROR CODES for

a description of error codes). Note: This selection only appears with a Master I-FOB

inserted in the Touchpad.

RESET

SYSTEM TBL

ACTIVATE DIALER TEST – Allows a central station communication test to be initiated,

transmitting a Test Timer signal. For installer's use only. If accidentally enabled,

press RESET to exit. Note: This selection only appears with a Master I-FOB inserted

in the Touchpad.

ACTIVATE

DIALER TEST Y/N

ENTER LOG MENU – The Log Menu provides a list of logged events. DISPLAY

ALARM LOG displays the most recent alarm events. DISPLAY TOTAL LOG dis-

plays the most recent events of all types. DISPLAY FIRE LOG displays the most re-

cent fire events. DISPLAY OP/CL LOG displays the most recent openings and clos-

ings and DISPLAY SYSTEM LOG displays the most recent system events. Note:

This selection only appears with a Master I-FOB inserted in the Touchpad.

ENTER LOG

Y/N

ACTIVATE PROGRAM - Activates the User Program Mode. See page 19 for more infor-

mation. Note: This feature is disabled while armed. Note: This selection only ap-

pears with a Master I-FOB inserted in the Touchpad.

ACTIVATE

PROGRAM

Y/N

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TOUCHPAD MENU MODE

ACTIVATE

DOWNLOAD

ACTIVATE DOWNLOAD - For installer's use only. If accidentally enabled, press RESET

to exit. Note: This feature is disabled while armed. Note: This selection only ap-

pears with a Master I-FOB inserted in the Touchpad.

Y/N

ACTIVATE LOST KEY MODE - In the event that the keys to your deadbolt are lost or

stolen, the system may still be used by arming in the Lost Key Mode. In Lost Key

Mode, the system may be armed as usual, however unlocking the deadbolt will not

disarm the system. The system may only be disarmed with the I-FOB digital key.

When Lost Key Mode is active and you wish to deactivate, this menu item changes to

DEACTIVATE LOST KEY MODE. NOTE: If your deadbolt key is lost, it is impor-

tant that you have your locksmith re-key the deadbolt, or have the deadbolt re-

placed as soon as possible. In addition, we strongly recommend keeping your I-

FOB on a different key ring as your deadbolt key. Note: This selection only ap-

pears with a Master I-FOB inserted in the Touchpad.

ACTIVATE

LOST KEY MODE Y/N

ACTIVATE PIR TEST - Allows a passive infrared / motion detector test to be initiated

within the system. For installer's use only. If accidentally enabled, press RESET to

exit. Note: This selection only appears with a Master I-FOB inserted in the Touch-

pad.

ACTIVATE

PIR TEST

Y/N

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USER PROGRAM MODE

User Program Mode

Your Installer has programmed into your system a uniquely coded digital Master I-FOB that can be used to not only disarm the system and

silence the siren, but also allows access to the User Program Mode. User Program Mode allows you to program various options, such as

adding other User Codes, setting the system Time and Date, enrolling new I-FOB's, etc. The following explains how you can enter User

Program Mode and to program these additional options:

ACTIVATE PROGRAM

Y/N

Enter the User Program Mode

1. Insert your Master I-FOB into the Touchpad. Press MENU to enter the Touchpad

Menu Mode, then remove the I-FOB from the Touchpad.

2. Press MENU until “ACTIVATE PROGRAM Y/N” is displayed, then press YES. “CHANGE

DATE” will display indicating that the system is ready to update the first option, the cur-

rent date. Press YES to change the date.

Enter Date

ENTER DATE

(00/00/00)

1. With “ENTER DATE (MM/DD/YY)” displayed in the LCD window, of the two digits repre-

senting the month, the cursor is located under the left digit. Press the YES or NO but-

tons to increment (or decrement) this left digit as needed. Press ENTER move the

cursor to the right.

2. To edit the date, press the YES or NO buttons to increment (or decrement) the digits as

needed. Press ENTER move the cursor to the right, then repeat this process for the

year. When finished, press MENU to save, and the next option, "CHANGE TIME" will

display. Press YES to change the time.

Enter Time

ENTER TIME

(00:00)

1. With “ENTER TIME (HH:MM)” displayed in the LCD window, of the two digits represent-

ing the hour, the cursor is located under the left digit. Press the YES or NO buttons to

increment (or decrement) the hour digits as needed. Press ENTER to move the cursor

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USER PROGRAM MODE

to the right.

2. Repeat this process to increment (or decrement) the minute as needed. Press EN-

TER move the cursor to the right and press the YES or NO buttons to toggle between

"A" and "P" (for AM and PM). When finished, press MENU to save and proceed to

the next option, "ENROLL MASTER I-FOB Y/N".

Create Master I-FOB

CREATE MASTER I-FOB

Y/N

The I-FOB is a uniquely coded digital key that performs the following functions when

inserted into the Touchpad I-FOB slot:

• Disarm an armed system

• Silence an active alarm

• Reset a fire alarm

The Master I-FOB supplied with your system also allows access to additional features

within the Touchpad Menu Mode (see page 15), including access to this User Program

Mode. Note: Only one Master I-FOB can exist within the system. Because the Master I-

FOB must be used to enter this User Program Mode menu, this option "Create Master I-

FOB" is included in case your existing Master I-FOB--although still working--is perhaps

physically damaged in some way and you wish to physically replace it with a new I-FOB

(contact your security professional and order part F-IFOB). If you press YES to this selec-

tion, the Touchpad will prompt you to insert a new I-FOB, thus replacing the existing Mas-

ter I-FOB. (In theory, you can insert the existing Master I-FOB, but this redundant opera-

tion will only overwrite the existing valid Master I-FOB code, thus "re-creating" a Master I-

FOB). Note: The Master I-FOB allows access to all system security features and thus

should be kept in a secure location.

CREATE USER I-FOB

Y/N

Create User I-FOB

In addition to allowing the disarming of the system and silencing the siren, User I-FOB's

allow limited access to system features. You can add up to 5 additional "User" I-FOB's

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USER PROGRAM MODE

to the system. Create a User I-FOB as follows:

1. Obtain a new I-FOB from your security professional (order part F-IFOB).

2. With “CREATE USER I-FOB Y/N” displayed in the LCD window, press "Y" and the

LCD window will request to insert the new I-FOB into the Touchpad.

3. After 5 seconds, the I-FOB will be programmed, and you will be prompted to remove

the I-FOB from the Touchpad.

It is recommended that you record the name of each person in possession of each User

I-FOB so that you will know which I-FOB user number to delete from the system, as de-

scribed in the next section.

Remove I-FOB's From The System

DELETE I-FOB

Y/N

In the event that a User I-FOB is lost, use the following procedure to remove I-FOB's

from the system, except the Master I-FOB*:

On a disarmed system:

1. Enter the User Program Mode as described above.

2. Press MENU until “DELETE I-FOB Y/N” displays in the LCD window. Press YES

and "DELETE ENTRY USER I-FOB U02" will appear in the LCD window.

3. Press ENTER and the confirmation message "U02 DELETE ENTRY Y/N" will appear.

4. Press YES and after a short processing interval, the Touchpad will read "U02 DE-

LETED DELETE AGAIN Y/N". Press YES to remove another I-FOB user number

from the system, or press NO to return to the User Program Mode.

Exit the User Program Mode

•When you have completed programming or erasing User Codes, press RESET to exit

the User Program Mode.

* In the event that the Master I-FOB is lost, contact the alarm company to arrange a replacement.

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SYSTEM TROUBLE ERROR CODES

Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that

a problem should occur, the SYS TBL (system trouble) icon will display on the left side of Touchpad window along with one

or more of the following error codes. If the problem is related to a specific zone or device, the corresponding number will also

be indicated. Below is a list of the most common troubles along with the necessary corrective action, if any. If a message

appears that is not listed below, call your security professional for service. When a system trouble occurs, the Touchpad can

be silenced and the display can be cleared by pressing RESET. The system can then be armed and disarmed as usual.

Note: If you cannot clear a system trouble yourself, call installing company for service as soon as possible.

Trouble

Indication

System Trouble

Condition

Action

This trouble will occur if AC power is not present. Make sure system transformer is plugged into

AC receptacle and check the circuit breaker, otherwise call installing company for service.

AC Power Failure

E01-00

E02-00

If there has been a recent power failure, the battery may be partially depleted and must be

recharged by the control panel. The control panel performs an automatic daily test of the

battery, at which time the trouble will clear if the battery has been recharged.

Low Battery

If the trouble does not clear in 24 hours, call installing company for service.

The system was not able to report to central station. If this is due to a temporary interruption in

the telephone service, the trouble can be cleared when the service is restored by performing a

Communication Test:

Communication

Failure

E03-00

While disarmed, enter your User Code followed by MENU.

Answer NO until “ACTIVATE DIALER TEST” appears in the window.

Press YES to send a test signal to the central station.

If the trouble continues, call installing company for service.

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SYSTEM TROUBLE ERROR CODES

Trouble

System Trouble

Action

Indication

Condition

Wireless Transmitter

Supervisory Failure

A problem has been detected with a wireless transmitter. Call installing company for service

E04-NN

E05-NN

Wireless Transmitter The battery in a wireless transmitter is low and should be replaced. This transmitter is on the

Low Battery

zone corresponding to the number NN. The replacement battery for the GEM-TRANS2 door/

window transmitter, GEM-PIR motion detector and GEM-GB glass break detector is the Duracell

DL123A 3 volt lithium (2 required for the GEM-PIR and GEM-GB). The replacement battery for

the GEM-SMK is the Duracell MN1604 9 Volt Alkaline (2 required). The GEM-DT Dual

Technology Sensor requires 4 C-cell alkaline batteries.

Warning: Replace batteries only with the same type as specified above. Use of another battery

may present a risk of fire or explosion. Do not recharge or disassemble battery, or dispose of in

fire.

Receiver Response

Failure

Call installing company for service.

E06-NN

Download Failure

Call installing company for service.

E07-00

E08-00

Telephone Line Cut

The telephone line has failed. If telephone service has been temporarily interrupted, the trouble

will clear automatically when it is restored. Otherwise, call installing company for service.

System Cold Start

E09-00

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SYSTEM TROUBLE ERROR CODES

Trouble

System Trouble

Action

Indication

Condition

Touchpad Response Failure Call installing company for service.

E10-NN

Touchpad Tamper

A keypad or Touchpad has been removed from the wall. Call installing company for

service if problem cannot be repaired.

E11-NN

Expansion Zone Module

Response Failure

Call installing company for service.

E12-NN

E13-NN

E14-NN

E15-NN

E16-NN

E17-NN

E18-NN

Expansion Module Tamper

The cover has been removed from a zone expansion module. A problem has been

detected with an Expansion Module. Call installing company for service.

Relay Board Response

Failure

NN= Relay Board Number. Call installing company for service.

RF Transmitter Tamper

Wireless Transmitter Tamper Cover removed. NN=Transmitter Number. Call installing

company for service.

Wireless Receiver Jam

A problem has been detected with the wireless receiver. Call installing company for

service.

Receiver Tamper Condition Call installing company for service.

KeyFob Transmitter Low

Battery

The batteries (2) in the wireless KeyFob transmitter indicated are low and should be

replaced. The replacement battery is the #386 watch battery.

Warning: Replace batteries only with the same type as specified above. Use of another

battery may present a risk of fire or explosion. Do not recharge or disassemble battery,

or dispose of in fire.

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SYSTEM TROUBLE ERROR CODES

Trouble

System Trouble

Action

Indication

Condition

User Program Memory Call installing company for service.

Error

E19-00

Dealer Program

Memory Error

Call installing company for service.

E20-00

E21-00

E22-NN

System Shutdown

Sensor Watch Activity A Motion Sensor on the zone indicated has failed the programmed Sensor Watch activity test.

Failure

Insure that the sensor is able to detect activity in the area; clear any obstacles which may be

blocking the sensor from detecting activity. Press RESET to clear the display, and then use the

Touchpad Menu Mode to Reset System TBL (see page 17). If you cannot correct the problem

yourself, call installing company for service.

Burglary Bus Failure

Service Message

Printer Failure

Call installing company for service.

E23-00

E24-00

E27-00

E39-00

The system is in need of a preventive maintenance service call. Call installing company for

service.

Call installing company for service.

Receiver Capacity

Error

Call installing company for service.

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SYSTEM TROUBLE ERROR CODES

Trouble

System Trouble

Action

Indication

Condition

RF Self Test Failure

Fire Trouble

A wireless motion sensor on the zone indicated has failed its automatic self test routine.

Call installing company for service.

E40-00

A problem has been detected on the Fire zone indicated. Call installing company for service.

There is a problem with the Bell or Siren. Call installing company for service.

Call installing company for service.

E41-NN

Bell/Siren Trouble

Telemetry Trouble

Telemetry Failure

E51-00

E58-00

E59-00

E66-00

E99-00

Call installing company for service.

Dirty Smoke Detector "Clean Me" indication (Smoke Detector dirty). Call installing company for service.

Touchpad Panic

Shorted too Long

Call installing company for service.

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USER I-FOB LIST

• The space below is for recording the names of those in possession of User I-FOB's in your system. If an I-FOB is lost,

be sure to delete its I-FOB number from the system (using the procedure on the previous page) as soon as possible.

I-FOB Number

U __ __

Area

Name

I-FOB Number

U __ __

Area

Name

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FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 68 STATEMENT

This equipment complies with Part 68 of the FCC rules. On the front cover of this equipment is a label that contains, among other

information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information

must be provided to the telephone company.

This equipment uses the following jacks: An RJ31 X is used to connect this equipment to the telephone network.

The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive IRENs on the

telephone line may result in the devices not ringing in response to an incoming call, in most, but not all areas, the sum of the

RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by

the total RENs, contact the telephone company to determine the maximum REN for the calling area.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discon-

tinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as

possible. Also, you will be advised of your right to file a complaint with the FCC if you believe necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of

the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifi-

cations in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please contact the manufacturer for repair and warranty information. If the trouble is

causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the

problem is resolved.

There are no user serviceable components in this product, and all necessary repairs must be made by the manufacturer.

Other repair methods may invalidate the FCC registration on this product.

This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state

tariffs.

This equipment is hearing-aid compatible.

When programming or making test calls to an emergency number, briefly explain to the dispatcher the reason for the call. Perform

such activities in the off-peak hours; such as early morning or late evening.

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WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM

While this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other

emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of rea-

sons. For example:

• Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or

disconnect an alarm warning device.

• Intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will not work without

power. Battery operated devices will not work without batteries, with dead batteries, or if the batteries are not put in properly.

Devices powered solely by AC will not work if their AC power supply is cut off for any reason, however briefly.

• Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if the

signal path has been recently checked during a weekly test, blockage can occur if a metal object is moved into the path.

• A user may not be able to reach a panic or emergency button quickly enough.

• Passive Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in their installation

manual. Passive Infrared Detectors do not provide volumetric area protection. They do create multiple beams of protection,

and intrusion can only be detected in unobstructed areas covered by those beams. They cannot detect motion or intrusion that

takes place behind walls, ceilings, floors, closed doors, glass partitions, glass doors, or windows. Mechanical tampering, mask-

ing, painting or spraying of any material on the mirrors, windows or any part of the optical system can reduce their detection

ability. Passive Infrared Detectors sense changes in temperature; however, as the ambient temperature of protected area ap-

proaches the temperature range of 90° to 105°F (32° to 40°C), the detection performance can decrease.

• Alarm warning devices such as sirens, bells or horns may not alert people or wake up sleepers if they are located on the other

side of closed or partly open doors. If warning devices sound on a different level of the premises, then they are less likely to

alert all people. Persons may not hear the warning if the alarm is muffled from a stereo, radio, air conditioner or other appli-

ance, or by passing traffic. Finally, alarm warning devices, however loud, may not warn hearing-impaired people.

• Telephone lines needed to transmit alarm signals from a premises to an alarm monitoring center may be out of service

or temporarily out of service. Telephone lines are also subject to compromise by sophisticated intruders.

continued

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WARNING! THE LIMITATIONS OF THIS ALARM SYSTEM (Cont'd)

• Even if the system responds to the emergency as intended, however, occupants may have insufficient time to protect them-

selves from the situation. In the case of a monitored alarm system, authorities may not respond appropriately.

• This equipment, like other electrical devices, is subject to component failure. Even though this equipment is designed to last as

long as 10 years, the electronic components could fail at any time.

The most common cause of an alarm system not functioning when an intrusion occurs is inadequate maintenance. This alarm

system should be tested weekly to make sure all sensors and transmitters are working properly.

Wireless transmitters (used with some systems) are designed to provide long battery life under normal operating conditions. Lon-

gevity of batteries may be as much as 4 to 7 years, depending on the environment, usage, and the specific wireless device being

used. External factors such as humidity, high or low temperatures, as well as large swings in temperature, may all reduce the ac-

tual battery life in a given installation. This wireless system, however, can identify a true low battery situation, thus allowing time to

arrange a change of battery to maintain protection for that given point within the system.

Installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a substitute for insurance.

Business owners, property owners and renters should continue to act prudently in protecting themselves and continue to insure

their lives and property.

We continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and their employees

to learn about these developments.

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NAPCO LIMITED WARRANTY

NAPCO SECURITY SYSTEMS, INC. (NAPCO) warrants its products to be free from manufacturing defects in materials and

workmanship for thirty-six months following the date of manufacture. NAPCO will, within said period, at its option, repair or

replace any product failing to operate correctly without charge to the original purchaser or user.

This warranty shall not apply to any equipment, or any part thereof, which has been repaired by others, improperly installed,

improperly used, abused, altered, damaged, subjected to acts of God, or on which any serial numbers have been altered,

defaced or removed. Seller will not be responsible for any dismantling or reinstallation charges.

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE

HEREOF. THERE IS NO EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR A WARRANTY OF FITNESS

FOR A PARTICULAR PURPOSE. ADDITIONALLY, THIS WARRANTY IS IN LIEU OF ALL OTHER OBLIGATIONS OR

LIABILITIES ON THE PART OF NAPCO.

Any action for breach of warranty, including but not limited to any implied warranty of merchantability, must be brought within the

six months following the end of the warranty period.

IN NO CASE SHALL NAPCO BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR

BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, EVEN IF THE LOSS OR DAMAGE IS CAUSED

BY THE SELLER'S OWN NEGLIGENCE OR FAULT.

In case of defect, contact the security professional who installed and maintains your security system. In order to exercise the

warranty, the product must be returned by the security professional, shipping costs prepaid and insured to NAPCO. After repair or

replacement, NAPCO assumes the cost of returning products under warranty. NAPCO shall have no obligation under this

warranty, or otherwise, if the product has been repaired by others, improperly installed, improperly used, abused, altered,

damaged, subjected to accident, nuisance, flood, fire or acts of God, or on which any serial numbers have been altered, defaced

or removed. NAPCO will not be responsible for any dismantling, reassembly or reinstallation charges.

This warranty contains the entire warranty. It is the sole warranty and any prior agreements or representations, whether oral or

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written, are either merged herein or are expressly cancelled. NAPCO neither assumes, nor authorizes any other person

purporting to act on its behalf to modify, to change, or to assume for it, any other warranty or liability concerning its products.

In no event shall NAPCO be liable for an amount in excess of NAPCO's original selling price of the product, for any loss or

damage, whether direct, indirect, incidental, consequential, or otherwise arising out of any failure of the product. Seller's warranty,

as hereinabove set forth, shall not be enlarged, diminished or affected by and no obligation or liability shall arise or grow out of

Seller's rendering of technical advice or service in connection with Buyer's order of the goods furnished hereunder.

NAPCO RECOMMENDS THAT THE ENTIRE SYSTEM BE COMPLETELY TESTED WEEKLY.

Warning: Despite frequent testing, and due to, but not limited to, any or all of the following; criminal tampering, electrical or

communications disruption, it is possible for the system to fail to perform as expected. NAPCO does not represent that the

product/system may not be compromised or circumvented; or that the product or system will prevent any personal injury or

property loss by burglary, robbery, fire or otherwise; nor that the product or system will in all cases provide adequate warning or

protection. A properly installed and maintained alarm may only reduce risk of burglary, robbery, fire or otherwise but it is not

insurance or a guarantee that these events will not occur. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY

PERSONAL INJURY, PROPERTY DAMAGE, OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE

WARNING. Therefore, the installer should in turn advise the consumer to take any and all precautions for his or her safety

including, but not limited to, fleeing the premises and calling police or fire department, in order to mitigate the possibilities of harm

and/or damage.

NAPCO is not an insurer of either the property or safety of the user's family or employees, and limits its liability for any loss or

damage including incidental or consequential damages to NAPCO's original selling price of the product regardless of the cause of

such loss or damage.

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental

or consequential damages, or differentiate in their treatment of limitations of liability for ordinary or gross negligence, so the above

limitations or exclusions may not apply to you. This Warranty gives you specific legal rights and you may also have other rights

which vary from state to state.

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THE FOLLOWING STATEMENT IS REQUIRED BY THE FCC

RADIO AND TELEVISION INTERFERENCE

This equipment has been tested and found to comply with the limits for a Class-B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio-frequency energy and, if not installed and used in accordance with the instruc-

tions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in

a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna;

• Increase the separation between the equipment and the receiver;

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected;

• Consult the dealer or an experienced radio/TV technician for help.

You may also find the helpful the following booklet, prepared by the FCC: “How to Identify and Resolve Radio-TV Interference

Problems”. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402.

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to

operate this equipment under Federal Communications Commissions rules.

This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions; (1) This device may not

cause harmful interference, and (2) this device must accept any interference received, including interference that may cause un-

desired operation.

This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conforme à la norme

NMB-003 du Canada.

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NOTES

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NOTES

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333 Bayview Avenue

Amityville, New York 11701

For Sales and Repairs, (800) 645-9445

For Technical Service, (800) 645-9440

Publicly traded on NASDAQ

Symbol: NSSC

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