Nortel Networks Modem CTA 500dm User Manual

CTA 500dm  
The CTA 500 digital modem (CTA 500dm) is an optional device  
used with the Norstar Integrated Communication System (ICS).  
With ICS software, using release 2.0 or higher, the CTA 500dm  
provides integrated desktop solutions for digital networking  
applications. With optional Norstar TelephonyAPI Service Provider  
(TAPI SP), the CTA 500dm also supports Computer Telephony  
Integration (CTI) services required for today's ofÞce environment.  
With the CTA 500dm you can access remote computers on networks  
including the Internet. You can also telecommute over a digital  
telephone network and access the CTA 500dm in your ofÞce. The  
CTA 500dm allows you to access high-speed network features in  
your ofÞce from your home telephone.  
Internet  
Service Provider  
Digital line  
ISDN  
Norstar  
ICS  
Digital line  
Norstar  
ICS  
Computer terminal  
Norstar telephone  
CTA 500dm  
CTA 500dm  
LAN  
Computer terminal  
Computer terminal  
The CTA 500dm in the Digital Network  
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CTA 500dm 3  
Any PC equipped with Windows95, Internet application software,  
and a 16550 UART (115.2 kbit/s capability) can use the  
CTA 500dm.  
Applications  
The CTA 500dm can be used for any application that requires  
dial-up capability and uses Point-to-Point Protocol.  
These applications include  
¥ Internet access  
¥ remote LAN access  
¥ high-speed modem replacement  
¥ CTI based applications when Norstar TAPI SP is added  
¥ data transmission at up to 64 kbit/s on either channel of an ISDN  
link or 56 kbit/s on a T1 trunk  
¥ supports Multilink PPP to enable the dial-up connections to use  
two channels  
Internet access  
The CTA 500dm allows Norstar customers using digital network  
interfaces on the Norstar ICS to access Internet service providers  
(ISPs). You can connect an ISP through the public switched digital  
network (PSDN) using regular dial-up methods.  
Dial-Up Networking  
You can use the CTA 500dm for remote LAN access applications  
when PPP is used to connect to a remote LAN.  
Data-to-data transfers  
The CTA 500dm can be used to establish a connection with an ISDN  
Terminal Adapter (PPP or MP must be supported) or another  
CTA 500dm for Þle transfer. You can connect two computers to the  
same ICS through their own CTA 500dm units, or connect them  
through the network. Using the CTA 500dm connection allows  
analog modems to be replaced with high-speed digital connections.  
The CTA 500dm does not support connection to analog or 56k  
modems.  
Computer Telephony Integration (CTI)  
With a compliant Norstar TAPI SP, the CTA 500dm allows  
simultaneous sessions of PPP/MP and CTI based applications to run  
on PCs.  
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4 CTA 500dm  
CTA 500dm feature summary  
¥ digital networking using PPP/MP  
¥ simpliÞed installation and conÞguration using installation wizard  
¥ high-speed network rate (56, 64, 112, or 128 kbit/s)  
¥ high-speed serial port support (maximum 115,200 baud)  
¥ integrated desktop solutions (Norstar set, data transfer, and CTI)  
¥ bonding of two 56/64 kbit/s channels using MP  
¥ dynamic bandwidth allocation between voice and data sessions  
¥ data transfer using 3.1 kHz audio call type in ISDN  
¥
support of Password Authentication Protocol (PAP) and with  
PPP connections, Challenge Handshake Authentication Protocol  
(CHAP)  
¥ Hayes AT command dialing and conÞguration  
¥ incoming call screening using calling line identiÞcation for  
security  
¥ in-Þeld software upgrade for feature enhancement  
¥ ICS call management feature support (for example, dialing  
restrictions, station message detail recording)  
¥ ICS default conÞguration for simpliÞed installation  
About this document  
¥ The First-time setup section has initial installation information.  
¥ The Installation and setup section has information on installing  
the CTA 500dm and conÞguring your PC and ICS.  
¥ The ConÞguration section has information on conÞguring the  
CTA 500dm and Norstar TAPI Service Provider.  
¥ The Installing Norstar TAPI SP section has information on  
setting up Norstar TAPI Service Provider  
¥ The Resource sharing section shows how to conÞgure PCs  
equipped with CTA 500dm to act as Dial-Up Servers.  
¥ The AT commands section details the commands used to  
conÞgure the CTA 500dm.  
¥ The Troubleshooting section assists you if you experience  
problems when using the CTA 500dm.  
¥ The Appendix provides important electromagnetic and radio  
frequency information.  
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First-time setup  
This section guides you through the initial installation and setup of  
the CTA 500dm. Installation is carried out from the Personal  
Productivity Suite CD-ROM. Use the steps listed below to complete  
the installation.  
1. Make the physical connections to the CTA 500dm.  
2. ConÞgure the ICS for the CTA 500dm.  
3. ConÞgure the Com port on the PC for the CTA 500dm.  
4. Install the CTA500dm and if required, the Norstar TAPI Service  
Provider software.  
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6 First-time setup  
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Installation and setup  
You can place the CTA 500dm on the desk or mount it on the wall.  
document for the procedure.  
Tele-  
phone  
KSU  
Port  
Power  
LED  
DB-25  
9 V dc  
The CTA 500dm has four jacks that are used to connect a Norstar  
telephone, an ICS, a computer, and the power supply.  
¥ connect a Meridian Norstar telephone to the Terminal jack (use  
the telephone cable included with the Norstar set)  
¥ connect the ICS wall plug to the Line jack (use the included  
6-way modular socket). Depending on the ICS software release,  
restrictions may apply on the maximum number of ports and the  
physical ports to which the CTA 500dm can be connected. Refer  
to the wiring information in ICS Installation Guide for more  
information.  
¥ connect the DB-25 connector to the serial port on the PC (use the  
included RS-232 cable)  
¥ connect the supplied 9 V dc, 0.6 A power adapter to the dc port  
(plug the other end of the adapter into a standard three-prong ac  
outlet)  
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8 Installation and setup  
CAUTION!  
Shock hazard  
For protection from shock hazards, the CTA 500dm must  
receive power from an Approved Class 2 power pack  
equipped with a straight plug, center positive connector  
with a rating of 9 V dc at 0.6 A.  
Note: The approved power pack must be either CSA or  
C-UL certified in Canada, and either UL or NRTL listed in  
the United States.  
Wall mounting the CTA 500dm  
1. Tape the paper template, supplied with the product, to the wall  
allowing 12.5 cm (6 in.) clearance for connections to the  
CTA 500dm.  
2. Insert the screws as indicated on the template. Use 4 mm (#8)  
screws, leaving 6 mm (0.5 in.) of the screw exposed for  
mounting.  
3. Remove the template.  
CTA 500dm bottom view  
4. Mount the CTA 500dm onto the screws making sure to orient the  
connector ports so they are at the top of the CTA 500dm.  
5. Route the cables away from the CTA 500dm to avoid potential  
electromagnetic interference.  
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Installation and setup 9  
Setting up the ICS  
Program the ICS for the CTA 500dm the same way that you program  
the ICS for a Norstar set. You can program line access, line pool  
codes and restrictions to apply to outgoing calls. The CTA 500dm  
must be assigned to a digital line or to a digital line pool. Refer to the  
ÒTerminals and sets programmingÓ section of your Installer Guide  
for more information.  
The CTA 500dm is a B2 channel device and must be assigned a B2  
channel DN. The following table shows the default directory  
number (DN) that is assigned to the CTA 500dm based on the  
physical set port that connects the CTA 500dm to the ICS.  
Compact ICS  
ICS Port  
101  
Modular ICS  
ICS Port  
123  
Default DN  
Default DN  
697  
80  
81  
82  
83  
84  
85  
86  
87  
88  
89  
102  
124  
698  
103  
125  
699  
104  
126  
700  
105  
127  
701  
106  
128  
702  
107  
129  
703  
108  
130  
704  
109  
131  
705  
110  
132  
706  
You can change the DN that is assigned to the CTA 500dm in the  
same way that you change a DN for a Norstar telephone. Refer to  
ICS Installation Guide for more information.  
Note: If you use automatic telephone relocation (set relocation) to  
change the port used by a CTA 500dm, you must power down  
the CTA 500dm before changing the connections. If the  
CTA 500dm is not powered down, programming information  
will be lost. See ICS Installer Guide for more information  
about set relocation.  
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10 Installation and setup  
Setting up the PC  
Each PC operating system requires a different set up.  
Note: Installation using another vendorÕs protocol stack packages  
will differ. See the AT commands section of this document for  
information on conÞguring advanced operations on the  
CTA 500dm from your PC. See the Appendix for a list of the  
DB-25 pins used by the CTA 500dm.  
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Configuration  
Some operations that you can perform with the CTA 500dm include  
the following:  
Note: Before you begin conÞguration, connect the ICS and the PC  
as described in the ÒInstallation and setupÓ section and power  
up the CTA 500dm.  
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12 Configuration  
Configuring the PC serial port  
¥ Verify the port baud rate is set to 115,200 (default) using the  
¥ Set the character length, using the Set Data Bits command and  
parity, using the Set Parity command. The default is 8 bits with  
no parity (recommended).  
¥ Set the ßow control using the Flow Control command. The  
default is hardware (recommended).  
Installing CTA 500dm and Norstar TAPI Service Provider software  
1. From the Norstar Personal Productivity Suite main screen, select  
the Language, and then the Installation option.  
2. After accepting the licensing terms and reading the TAPI  
requirements (if displayed), select the Install option.  
3. Select the CTA500dm from the right hand side of the dialog box  
(under the Drivers section).  
4. On the left hand side of the dialog box, select the components  
you wish to install:  
Drivers Ñ the required drivers and conÞguration utility for the  
CTA 500dm  
Toolkits Ñ CTE, Norstar TAPI Service Provider (TSP)  
Applications  
5. Follow the on-screen instructions to select automatic  
conÞguration, and to select the proper communications port.  
6. Choose the appropriate settings for your installation.  
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Configuration 13  
7. Click Next. A message displays the name assigned to the  
installation. If you need more than one init string for the CTA  
on page 16 for the procedure.  
8. Click OK.  
9. Click Yes to automatically setup Internet access through your  
CTA 500dm.  
10. Click Next when you see the message indicating that all network  
components required are present.  
11. Click Yes to automatically setup a connection to your Internet  
service provider.  
12. Select Norstar CTA 500dm.  
13. Click Next.  
14. Select one of the Internet service providers from the list or click  
None of the above.  
15. When the Connect To window displays, enter your user name  
and password.  
16. Click Next.  
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14 Configuration  
17. When the Connection Settings dialog box displays, enter the  
Internet service provider telephone number.  
18. Click Next.  
19. The installation is complete and you need to restart your  
computer before using the CTA 500dm.  
20. Click the Finish button.  
Configuring the CTA 500dm (if not configured during installation)  
1. From the Windows Start button, navigate to Programs, Norstar  
CTA 500dm, CTA 500dm ConÞguration.  
2. The CTA 500dm ConÞguration Options dialog box is displayed.  
3. Choose the appropriate settings for your installation.  
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Configuration 15  
Configure CTA 500dm to access PP/MP data calls  
1. Double-click on the My Computer icon on your desktop.  
2. Double-click Dial-Up Networking icon.  
3. Double-click Make New Connection icon.  
4. When the Make New Connection window displays, choose  
Norstar CTA 500dm modem from the pull-down menu.  
5. Click the ConÞgure button.  
6. Click the Connection tab.  
7. Click the Advanced button.  
8. In the Advanced Connection Settings window, type AT&D1 in  
the Extra settings box.  
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16 Configuration  
9. Click OK.  
10. Close all windows.  
Adding multiple CTA 500dm configurations  
1. Click the Start button.  
2. Choose Programs from the menu.  
3. Choose CTA 500dm from the sub-menu.  
4. Choose CTA 500dm conÞgurations.  
5. Select the ConÞguration tab.  
6. Choose settings for the required conÞguration.  
7. Click OK.  
You now have another CTA 500dm conÞguration with different  
settings than the Þrst one. Make sure that you note the speciÞc  
settings when you create the connection icons.  
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Configuration 17  
Upgrading the CTA 500dm software  
CTA 500dm software upgrades are periodically made available  
through your Norstar distributor. Contact your Norstar distributor  
for details about receiving software upgrades.  
Use the CTA 500dm conÞguration utility to display current settings  
or to update software.  
1. Click the Browse button.  
2. When Þle information displays, click Transmit.  
3. Advanced connection settings can be deÞned using the setup  
wizard or the Enter Download State command.  
Uninstalling the CTA 500dm  
1. Open the Control Panel.  
2. Open Modems.  
3. Select the CTA 500dm conÞguration that you want to uninstall.  
4. Click Remove.  
Note: You must select another modem for any remaining  
Dial-Up Networking connections.  
If you need to completely uninstall the CTA 500dm, remove all  
CTA 500dm conÞgurations and delete the CTA 500dm directory and  
program group.  
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18 Configuration  
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Installing Norstar TAPI SP  
To use a CTA 500dm for TAPI applications, Norstar TSP must be  
installed. It can be installed at the same time as the CTA 500dm  
software via the Personal Productivity Suite (PPS) installation  
procedure, or it can be installed later from the PPS CD.  
Note: The current CTA 500dm conÞguration does not support  
dynamic bandwidth allocation if you donÕt have access to a  
line pool with more than two ISDN lines. When you are  
making an MP data call and want to make a voice call at the  
same time, lift the telephone handset in order to make a  
channel available for the call.  
Configure TAPI dialing properties  
If you use an access code to get an external line or get a private  
network line to make a long distance call (for example, dial 9 before  
dialing an external number or dial 6 before dialing a long distance  
number), you need to conÞgure the Norstar set attached to the CTA  
500dm.  
1. Click the Start button and move the cursor to Settings.  
2. Choose Control Panel from the sub-menu.  
3. When the Control Panel window displays, double-click the  
Telephony icon.  
4. When the Telephony Properties window displays, click the  
Dialing Properties button.  
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20 Installing Norstar TAPI SP  
5. In the Dialing properties window, locate To access an outside  
line, first dial: and enter x for local (where x represent s the  
access code) and when applicable, y for long distance (where y  
represents the code to access a private network).  
6. Click OK.  
7. Close all windows.  
Installing Personal Call Manager  
The Personal Call Manager (PCM) application is supplied on the  
Norstar Personal Productivity Suite (PPS) CD-ROM.  
1. From the PPS main screen, select the Language, and then the  
Installation option.  
2. After accepting the licensing terms and reading the TAPI  
requirements (if displayed), select the Install option.  
3. On the left hand side of the dialog box, select Applications and  
then select PCM from the right hand side of the dialog box.  
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Installing Norstar TAPI SP 21  
4. As the installation progresses, choose the appropriate options  
and click the Next button as required.  
5. Once the Setup Complete window displays, click the Finish  
button. The program is installed and a PCM icon appears on the  
desktop.  
6. To access the program, double-click the PCM icon.  
Using PCM for the first time  
When the PCM software is installed, you need to choose a TAPI line  
to enable PCM to use a TAPI-enabled device. You can change the  
TAPI line at any time by choosing Dial Using from the Tools menu,  
which calls up the Choose a TAPI line window.  
1. Double-click on the PCM icon on the desktop. The PCM  
program loads and the Choose A TAPI line window displays on  
top of the program.  
2. Use the pull-down menu to select the line for TAPI connection.  
3. In the Address: box choose Default for a typical user  
conÞguration or pull down the menu and select your line number  
to use a speciÞc line for all calls.  
4. Click OK.  
5. After restarting your PC, Personal Call Manager is ready for use.  
Note: Whenever you make a change in the Choose a TAPI Line  
window (connection, address, or both), you must restart your  
PC for the change to take effect.  
Note: If your prime line is Intercom, you must have line pool access  
codes in the Dialing Properties dialog box to make external  
calls. These line pool access codes will be used for both data  
and voice calls.  
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22 Installing Norstar TAPI SP  
Note: Refer to the Nortel ITAS web page for tips and information  
on other conÞgurations.  
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Resource sharing  
You can access information, software or peripheral devices (such as  
printers) that are installed on another PC from your PC when both  
PCs are equipped with a CTA 500dm and Win95 Plus! Dial-Up  
Server software.  
Note: Dial-Up Server software is available from either the  
Microsoft Plus! Pack or ISDN Accelerator Pack.  
To share resources, complete the following sections:  
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24 Resource sharing  
Installing Dial-Up Server  
If you use your PC to dial into other PCs, enable NetBEUI in the  
Server Types window. If other PCs will be dialling into your PC,  
enable IP, IPX and NetBEUI.  
1. Install Dial-Up Server from either the Plus! Pack or the ISDN  
Accelerator Pack.  
2. Open My Computer.  
3. Open Dial-Up Networking.  
4. From the Connections menu, select Dial-Up Server.  
5. Select Allow caller access.  
6. Select Change Password to apply a password to the connection.  
A password is recommended but is not mandatory when using  
Dial-Up Server.  
7. Information that is entered in the Comment Þeld is displayed to  
other PCs that attempt to dial in to your PC.  
8. Click Apply.  
The Status changes to Monitoring. When another PC dials in, the  
Status changes to Answering. Once a connection is established  
the guest PCÕs login name is shown.  
Allowing access to your PC  
1. Open My Computer.  
2. Open the Control Panel.  
3. Open Network.  
4. Select the IdentiÞcation tab.  
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Resource sharing 25  
The Computer Name is required by PCs attempting to access  
your PC.  
5. Close the Network window. The Control Panel window is still  
open.  
6. Select one resource that you want to make available to other  
PCs, (for example, fax machine) and select it.  
7. From the File menu select Properties.  
8. Click the Sharing tab.  
9. Select Shared As.  
10. Enter a Share Name, any applicable Comment, and a Password.  
The Share Name and Password are required by PCs attempting  
to access your PC.  
11. Close all open windows.  
Connecting to a Windows 95 Dial-Up Server  
1. Double-click the My Computer icon on the desktop.  
2. Open Dial-Up Networking.  
3. Select the CTA 500dm modem.  
4. Use the File pull-down menu to choose Properties.  
5. Click the Server Type... button.  
6. Add a connection in Dial-Up Networking on the client PC with  
the phone number of the CTA 500dm as the Dial-Up Server PC.  
Note: You do not need to bring up a Terminal Window after  
dialing.  
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26 Resource sharing  
7. Select PPP: Windows95,... as Type of Dial-Up Server.  
8. Check the to network box in Advanced options.  
9. Check NetBEUI for Allowed Network Protocols.  
10. Click OK.  
11. Click OK.  
In the Dial-Up Networking window, double-click the icon of the  
modem you want to connect. The name and password are not yet  
required.  
Connecting to Resources on the Dial-Up Server  
Method one  
1. Right-click on Network Neighborhood.  
2. Select Find Computer.  
3. Enter the name of the computer that you want to browse.  
4. Click on the Find Now button.  
Method two  
1. Click on the Start button.  
2. Move the cursor to Programs.  
3. Select Windows Explorer from the sub-menu.  
4. From the Tools menu, select Map Network Drive.  
5. Enter the Drive letter you want to use. The default letter is the  
Þrst available Drive. Windows Explorer will display the  
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Resource sharing 27  
resource on the Dial-Up Server under whichever Drive letter you  
select.  
6. Enter the Resource you want to connect to in the Path Þeld.  
The syntax is: \\Computer Name\Share Name  
Note: Windows Explorer displays the new drive letter.  
7. Click OK.  
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28 Resource sharing  
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AT commands  
Use the following types ofAT commands to communicate with your  
CTA 500dm.  
¥ ProÞle commands  
¥ State commands  
¥ General commands  
¥ S-registers commands  
¥ Call Control commands  
¥ MP commands  
¥ Serial Interface commands  
¥ Calling Line ID commands  
¥ Caller ID Security commands  
To use anAT command, establish a HyperTerminal connection from  
the PC to the CTA 500dm. Type the letters AT followed by the  
desiredAT command. For instance, the AT&V0 command queries all  
stored CTA 500dm parameters.  
You can string several AT commands into a single entry (for  
example, AT &V0 S26 I4). The individualAT commands within the  
string do not have to be separated by spaces (AT&V0S26I4 provides  
the same information as the separated string in the previous  
example).  
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30 AT commands  
Profile  
A proÞle deÞnes a CTA 500dm set-up. Each proÞle deÞnes the rate  
adaptation protocol and the options used with that protocol, the  
bearer capability and data rate of the next call dialed, the bearer  
capabilities and acceptable data rates for inbound calls, and the  
detailed operation of the serial interface port.  
The proÞle does not include stored dial strings.  
Three types of proÞles are available:  
¥ The factory default which is Þxed.  
¥ The user proÞle which is programmable by the user and is stored  
in non-volatile memory.  
¥ The active proÞle which is dynamic while the CTA 500dm is in  
operation. It records changes made using AT commands. When  
the CTA 500dm is powered down, the active proÞle is lost, unless  
it is saved as the user proÞle. On power-up, the active proÞle is  
loaded from one of the saved proÞles.  
The factory proÞle is proÞle 0 and the user proÞle is proÞle 1.  
Profile commands summary  
Command Description  
Value  
&Fn  
load active profile  
from factory profile  
0 factory profile (default)  
1 user profile  
Zn  
load active profile  
from stored profile  
0 factory profile  
1 user profile (default)  
&Yn  
&W  
select profile to load  
0 factory profile (default)  
1 user profile  
into active profile on power-up  
save active profile to memory  
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AT commands 31  
Load Stored Profile  
The Load Stored ProÞle Command  
Z[value]  
or  
&F[value]  
instructs the CTA 500dm to load all values that are stored in a  
proÞle. Value 0 indicates that the factory proÞle should be loaded.  
Value 1 indicates that the user proÞle should be loaded.  
Any calls in progress are disconnected when you use this command.  
The Z command selects the user proÞle (default value 1).The &F  
command selects the factory proÞle (default value 0). Using either  
command, if no value is speciÞed, the default proÞle is used.  
Result Codes  
OK Appears when the command is executed.  
ERROR Appears when the command could not be executed.  
Load Stored Profile on Start-up  
The Load Stored ProÞle on Start-up Command  
&Y[value]  
instructs the CTA 500dm to load all values that are stored in a proÞle  
after a power-up or after a DTR reset if &D is set to 3 (seeÒSerial  
Value 0 indicates that the factory proÞle should be loaded at start-up.  
Value 1 indicates that the user proÞle should be loaded at start-up. If  
no value is speciÞed, the default factory proÞle is used.  
Result Codes  
OK Appears when the value is recognized or not supplied.  
ERROR Appears when the value is invalid or unrecognized.  
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32 AT commands  
Write Active Profile to Memory  
The Write Active ProÞle to Memory Command  
&W  
instructs the CTA 500dm to save the current conÞguration to  
permanent memory. The saved proÞle becomes the user proÞle.  
Result Codes  
OK Appears when the command is executed.  
ERROR Appears when the command could not be executed.  
State  
There are four states in which the CTA 500dm can interface with a  
computer.  
Command State No other device is connected, through the  
network interface, to the CTA 500dm. The CTA 500dm can process  
and respond to AT commands. When the CTA 500dm cannot  
establish communication with the connected ICS, it is either in the  
Commands State or in the Download State.  
On-line Command State A valid connection exists between the  
CTA 500dm and another device through the network interface.  
However, the CTA 500dm can still process and respond to most  
AT commands.  
When the selected rate adaptation protocol has no ßow control and  
the CTA 500dm is in the On-line Command State, data may be lost.  
Enter the On-line Command State from the On-line Data State using  
the Escape Sequence (refer to ÒEscape SequenceÓ on page 35) or  
using the DTR signal if &D is 1 (refer to ÒSerial Interface Control  
Note: You cannot enter the On-line Command State until the  
CTA 500dm establishes communication with the connected  
ICS.  
Enter the On-line Data State from this state using the O command  
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AT commands 33  
On-line Data State IA valid connection exists between the  
CTA 500dm and another device through the network interface. The  
selected rate adaptation protocol operates on data transferred  
through the interface between the CTA 500dm and the attached  
computer.  
You cannot enter the On-line Data State until the CTA 500dm  
establishes communication with the connected ICS.  
Download State The CTA 500dm accepts or waits to accept new  
programming information from the attached computer while writing  
the programming information into its Flash EEPROM.  
You can enter the Download State on power-up if no valid  
application software is found, or through the Y command (ÒEnter  
Download StateÓ on page 34). You can also enter the Download  
State when the CTA 500dm cannot establish communication with  
the connected ICS.  
When the CTA 500dm is in the Download State, any set using the  
pass-through will be connected directly to the ICS through the  
CTA 500dm hardware; it will have to be brießy shut down as the  
CTA 500dm changes from the Download State to the Command  
State.  
State commands summary  
Command Description  
Value  
O
return to On-line  
Data State  
Yxxxx  
enter Download State  
XXXX=Nor*  
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34 AT commands  
Return to On-line Data State  
The Return to On-line Data State Command  
O
instructs the CTA 500dm to return to the On-line Data State.  
Use this command to determine the number of B-channels active for  
rate adaptation protocols that use more than one B-channel, since the  
aggregate network rate is returned by the CONNECT indication.  
Result Codes  
CONNECT rate Appears when the connection is successfully  
resumed, where rate is the aggregate network rate (56000, 64000,  
112000, or 128000).  
Immediately after this connection rate is sent, the CTA 500dm enters  
the data mode.  
The 112000 and 128000 rates are sent only if both channels on the  
TCM link are in use.  
NO CARRIER Appears when the connection could not be  
reestablished.  
Enter Download State  
The Enter Download State Command  
Y[password]  
instructs the CTA 500dm to enter the download state and prepare for  
the transfer of a Þle that updates the Flash EPROM. Sets the baud  
rate at 9600 bit/s. The password is always Nor*.  
After the Þle transfer has begun, disconnecting the CTA 500dm from  
the attached PC or from the power supply, will put it into the  
Download State when it is powered back up. This is caused by loss  
of the Flash EPROM contents.  
Immediately after the command is executed, the CTA 500dm sends  
a single line indication SEND PROGRAM FILE USING  
YMODEM-G (periodically sending GÕs until the download is  
started). The CTA 500dm then enters the download mode.  
After Flash programming is complete, a single line indication of OK  
is sent.  
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AT commands 35  
Result Codes  
OK Appears following successful completion of Þle transfer and  
Flash programming.  
ERROR Appears when the programming failed, and the original  
Flash contents remain unchanged.  
Escape Sequence  
The escape sequence  
pause, escape character, escape character, escape character, pause  
commands a transition from the On-line Data State to the On-line  
Command State.  
The pause before the assertion of the three escape characters is  
called the guard time. This value is set in S-register 12 and has a  
default of 1 second. The escape character is set in S-register 2 and  
has a default of 43 (the ASCII + character).  
Result Code  
OK Appears when the CTA 500dm has entered the On-line  
Command State.  
General  
General commands summary  
Command Description  
Value  
In  
request identification  
0 product ID (default)  
1 boot software revision  
2 download software version  
3 unique identifier  
4 capability string  
6 CTI MUX mode query  
9 PnP identification string  
&Vn  
view stored parameters  
0 all profiles (default)  
1 stored dial strings  
4 stored Caller ID Security list  
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36 AT commands  
Command Description  
Value  
En  
set echo command  
0 turn echo off  
1 turn echo on (default)  
&Zn=  
&Zn?  
Vn  
save dial string  
locations 0-9 (default 0)  
locations 0-9 (default 0)  
display saved dial string  
verbose control  
0 numeric indications  
1 full indications (default)  
Qn  
Xn  
result code control  
0 result codes are sent (default)  
1 result codes are suppressed  
call monitoring  
result code selection  
0 connect only  
1 connect rate only  
2 connect rate only  
3 connect rate and busy  
4 connect rate and busy  
(default)  
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AT commands 37  
Request Identification  
The Request IdentiÞcation Command  
I[value]  
instructs the CTA 500dm to return information about itself to the  
attached computer.  
The returned strings depend on the value passed in the command.  
See the possible values in the following table. If no value is  
speciÞed, the default value of 0 is used.  
Value  
Returned strings  
0
1
2
3
4
6
9
product ID (CTA 500dm)  
boot software version number  
download software version number  
unique CTA 500dm identity string  
capability string  
CTI MUX mode query  
Plug and Play ID character string  
Result Codes  
OK Appears following display of the requested information; when  
the command is successful.  
ERROR Appears when the chosen value is invalid.  
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38 AT commands  
View Parameters  
The View Parameters Command  
&V[value]  
instructs the CTA 500dm to return stored values.  
The returned strings vary according to the value included in the  
command. (See the possible values in the following table.) If no  
value is speciÞed, the default value of 0 is used.  
Parameters are displayed in alphabetical order using a maximum  
width of 72 columns.  
Value  
Returned strings  
0
1
4
all stored profiles  
all stored dial strings  
all stored Caller ID Security numbers  
Result Codes  
OK Appears following display of the requested parameters.  
ERROR Appears when the chosen value was invalid.  
Set Local Echo  
The Set Local Echo Command  
E[value]  
instructs the CTA 500dm to turn the local AT command echo on or  
off. A value of 0 turns the echo off and a value of 1 turns the echo  
on. No value defaults to a value of 1.  
Result Codes  
OK Appears when the command was successful.  
ERROR Appears when the chosen value was invalid.  
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AT commands 39  
Save Dial String  
The Save Dial String Command  
&Z[value=]dial string  
stores dial strings. The value indicates the location of the dial string  
(0-9). If no location is speciÞed, the default location (0) is used.  
The maximum length of the dial string is 20 characters. There can be  
a maximum of 10 stored dial strings. Saved dial strings are not part  
of proÞles.  
Result Codes  
OK Appears when the command was successfully completed.  
ERROR Appears when the command could not be completed.  
Display Saved Dial String  
The display Saved Dial String Command  
&Z[value]?  
returns the string stored in the speciÞed location.  
The OK indication is returned on a new line following the successful  
completion of the command. If no location is speciÞed, a blank line  
is followed by the OK indication, and the dial string in location 0 is  
returned.  
Result Codes  
OK Appears following successful display of the stored dial string.  
ERROR Appears when the location number was incorrectly  
speciÞed.  
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40 AT commands  
Verbose Control  
The Verbose Control Command  
V[value]  
controls the indications sent by the CTA 500dm. A value of 0  
instructs the CTA 500dm to send only numeric indications. A value  
of 1 instructs the CTA 500dm to send full indications. The default  
value is 1.  
The numeric responses and indications are shown in ÒNumeric  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is unrecognized or is not  
supported.  
Result Code Suppression Control  
The Result Code Suppression Control Command  
Q[value]  
controls the transmission of result codes by the CTA 500dm.  
Possible values are shown below.  
Value  
Use  
0
1
result codes sent (default)  
result codes not sent  
Result Codes  
OK Appears when the value is 0.  
ERROR Appears when the value is unrecognized and the previous  
value was 0.  
none Appears when the value is 1 and result codes are suppressed.  
none Appears when the value is unrecognized and the previous  
value was 1.  
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AT commands 41  
Call Monitoring Result Code Selection  
The Call Monitoring Result Code Selection Command  
X[value]  
controls the format of result codes sent by the CTA 500dm in  
verbose mode during call setup. (See possible values in the  
following table.) Values 1 and 2 are identical since the CTA 500dm  
does not support dial tone detection.  
Value  
Result Code Operation  
0
1
2
3
4
connect result code, no busy detection  
connect rate result code, no busy detection  
connect rate result code, no busy detection  
connect rate result code, busy detection  
connect rate result code, busy detection (default)  
Result Codes  
OK Appears when the value is acceptable.  
ERROR Appears when the value is unacceptable.  
S-registers  
The S-registers allow you to control CTA 500dm operation. The  
registers are usually both read and write accessible. The registers  
used vary with the application supported by the CTA 500dm. All  
S-registers are saved as part of a CTA 500dm proÞle. S-registers can  
appear as a group by using the &V command (see ÒGeneralÓ on  
page 35 for more information).  
S-register commands summary  
Command Description  
Value  
Sn=  
Sn?  
set value to S-register  
query S-register value  
depends on register  
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42 AT commands  
Set S-Register  
The Set S-Register Command  
Sregister number=[value]  
instructs the CTA 500dm to set the speciÞed S-register to a value.  
The register number must be speciÞed. An unspeciÞed value causes  
the register to have a default setting and an initial factory value.  
Result Codes  
OK Appears when the command is successfully completed.  
ERROR Appears when the chosen register or the value for the  
register is invalid.  
Query S-Register  
The Query S-Register Command  
Sregister number?  
instructs the CTA 500dm to return the value of the selected S-  
register.  
Result Codes  
OK Appears on a new line following display of the S-register value.  
ERROR Appears when the chosen register is invalid.  
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AT commands 43  
S-register set  
The following table shows the complete S-register set for the  
CTA 500dm. Not all options are supported for all versions of the  
CTA 500dm.  
Register Description  
Value  
S0  
S1  
S2  
number of rings until answer 0-255 (default 1)  
ring count (read only)  
escape character  
0-255 (default 0)  
0-127 (default 43)  
128-255 (disables escape  
sequence)  
S3  
carriage return character  
line feed character  
back space character  
wait for connection  
DCD drop time  
0-127 (default 13)  
S4  
0-127 (default 10)  
S5  
0-127 (default 8)  
S7  
1-255 in seconds (default 30)  
S10  
1-255 in tenths of a second  
(default 14)  
S12  
S25  
S26  
guard time  
0-255 in fiftieths of a second  
(default 50)  
DTR detect time  
RTS to CTS time  
0-255 in hundredths of a  
second (default 5)  
0-255 in hundredths of a  
second (default 1)  
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44 AT commands  
Call Control  
Call Control Commands are associated with making calls through  
the CTA 500dm. They are also understood by most computer  
software.  
Call Control commands summary  
Command Description  
Dx originate a call  
answer a call  
Value  
valid dial string or strings  
A
H
disconnect from  
current call  
Dial Command  
The Dial Command  
D[dial string][;]  
instructs the CTA 500dm to originate a call.  
The dial string consists of characters, up to the end of the line or to  
the optional; character. The dial string stored in location 0 is used if  
no characters follow the D command; an error is returned when there  
is no stored dial string.  
Character Use  
0-9  
dialed digits  
p or P  
ignored (or may be used to force dial a speech bearer  
service call)  
t or T  
ignored (or may be used to force dial a 3.1 kHz audio bearer  
service call)  
, or -  
!
ignored, used as separators or for formatting  
hook flash  
w or W  
wait (the CTA 500dm does not perform dial tone detection, so  
it will wait for 2 seconds)  
,
pause in dialing  
&
dial string separator; used for applications that need multiple  
numbers to dial  
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AT commands 45  
Character Use  
Svalue dial string is taken from a stored telephone number  
(value is the location of the stored number; see the  
General” commands section for more information)  
The type of dialing depends on the type of network chosen to route  
the call, so the directives t (tone) and p (pulse) have no meaning and  
are ignored.  
The ; command line terminator prompts the CTA 500dm to dial the  
string, attempt to make the connection, and immediately change to  
the On-line Command State (rather than the On-line Data State)  
upon connection.  
Using S value allows linking of the stored dial strings. For example,  
if S0 has the string 9-1-800-, S1 has the string 123-4567 and S2 has  
the string 123-5678, then issuing the command ATDS0S1&S0S2 is  
the same as the command ATD9-1-800-123-4567 & 9-1-800-123-  
5678.  
Press any key before the call is completed to abort the Dial  
Command.  
Result Codes  
OK Appears when the command is aborted by the assertion of DTR  
on page 56 for the commands).  
CONNECT rate When the call is successfully completed, the  
connect indication displays along with the rate of the connection to  
the network (not the rate of the connection between the CTA 500dm  
and the attached computer) as either 56,000 or 64,000 bit/s.  
Immediately after this indication displays, the device enters data  
mode. DCD is asserted if &C is 1 (see ÒSerial Interface Control  
LinesÓ on page 56 for more details).  
Note: Data protocols that require the use of both B-channels of the  
TCM have only a CONNECT 112000 or CONNECT 128,000  
message (not both), since both calls will not be completed  
simultaneously.  
NO CARRIER Appears when connection was not established due to  
an error or an abort.  
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46 AT commands  
BUSY Appears when the connection was not completed due to  
detection of a busy indication in the network.  
ERROR Appears when the command was issued while in the On-  
line Command State, if a stored dial string was speciÞed and the dial  
string was empty, or if the CTA 500dm is out-of-sync and the  
network is unavailable.  
Answer Command  
The Answer Command  
A
instructs the CTA 500dm to answer an incoming call immediately.  
Successful completion of this command does not necessarily  
indicate the establishment of a rate adaptation call using both B-  
channels, but it refers to the establishment of the channel.  
Any additional characters on the command line are ignored.  
The Answer Command can be aborted by the reception of a single  
character if the character is received before the command is  
complete.  
Result Codes  
CONNECT rate When the call is answered, the connect indication  
displays along with the rate of the connection to the network (not the  
rate of the connection between the CTA 500dm and the attached  
computer) either 56,000 or 64,000 bit/s.  
Immediately after this indication displays, the device enters the data  
mode.  
OK Appears when the command is aborted by the assertion of DTR  
page 56 for more details).  
ERROR Appears when the command is issued while in the On-line  
Command State, if there is no incoming call, or if the CTA 500dm is  
out-of-sync with the ICS.  
NO CARRIER Appears when connection is not established due to  
an error or an abort.  
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AT commands 47  
Hook Command  
The Hook Command  
H
instructs the CTA 500dm to disconnect from the current call.  
Result Code  
OK Appears upon completion of the command. DCD is dropped  
immediately before the indication if &C is 1 (seeÒSerial Interface  
Control LinesÓ on page 56 for more details).  
Outgoing Call Control  
Calls processed by the CTA 500dm can use any of three ISDN  
bearer services. Additionally, the data rate over each of these bearer  
services can be set to either 56 kbit/s or 64 kbit/s. See ÒBearer  
CapabilitiesÓ on page 81 for more information.  
Outgoing Call Control commands summary  
Command Description  
%A98=n set outgoing call type  
Value  
0 data bearer service (default)  
1 3.1 kHz audio bearer service  
2 speech bearer service  
%A4=n  
select speed of TCM  
channels, outgoing calls  
0 64 kbit/s  
1 56 kbit/s (default)  
Outgoing Call Bearer Service Control  
The Outgoing Call Bearer Service Control Command  
%A98=value  
controls the type of bearer service used by the CTA 500dm for  
making outgoing calls. Not all bearer services are available to all  
users; however, all bearer services are usually available on an ICS  
that has an ISDN connection to the network.  
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48 AT commands  
The following table shows the values for bearer service selection.  
Value  
Bearer Service  
data (default)  
3.1 kHz audio  
speech  
0
1
2
Result Codes  
OK Appears when the selected value is supported.  
ERROR Appears when the selected value is unrecognized or is not  
supported.  
Channel Speed Control  
The Channel Speed Control Command  
%A4=value  
instructs the CTA 500dm to use the speciÞed data rate for outgoing  
calls dialed over the B-channels of the TCM port of the CTA 500dm.  
The selected rate applies to both channels on the TCM link.  
The following table shows the values for data rate selection.  
Value  
Data rate  
0
1
64 kbit/s  
56 kbit/s (default)  
Result Codes  
OK Appears when the selected value is supported.  
ERROR Appears when the selected value is unrecognized or is not  
supported.  
Incoming Call Control  
Data calls can be answered over any of the ISDN bearer services.  
The data rate can be either 56 kbit/s or 64 kbit/s. However, the data  
rate over either of the voice bearer services must be set to the same  
rate as the receiving end, since this cannot be indicated in call set-up  
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AT commands 49  
messages. See ÒBearer CapabilitiesÓ on page 81 for more  
information.  
Note: At least one of the bearer rates must be enabled so that the  
CTA 500dm can accept incoming calls.  
Incoming Call Control commands summary  
Command Description  
%A93=n set speech bearer  
Value  
0 disabled (default)  
1 enabled  
call answer  
%A94=n  
%A95=n  
%A5=n  
set 3.1 kHz audio bearer 0 disabled (default)  
call answer  
1 enabled  
set data bearer  
call answer  
0 disabled (default)  
1 enabled  
select speed of TCM  
channels, incoming voice  
bearer service calls  
0 64 kbit/s  
1 56 kbit/s (default)  
Incoming Voice Bearer Call Rate  
The Incoming Voice Bearer Call Rate Command  
%A5=value  
instructs the CTA 500dm to use the speciÞed data rate for calls  
received over the B-channels of the TCM port of the CTA 500dm.  
The selected rate applies to both channels on the TCM link.  
The following table shows the values for data rate selection.  
Value  
Data rate  
0
1
64 kbit/s  
56 kbit/s (default)  
Result Codes  
OK Appears when the selected value is supported.  
ERROR Appears when the selected value is unrecognized or is not  
supported.  
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50 AT commands  
Speech Bearer Call Answer Control  
The Speech Bearer Call Answer Control Command  
%A93=value  
allows the CTA 500dm to accept or reject incoming calls received  
over the speech bearer service.  
The following table shows the values for speech bearer service calls  
control.  
Value  
Speech Bearer Service Calls  
rejected (default)  
accepted  
0
1
Result Codes  
OK Sent if the selected value is understood.  
ERROR Sent if the selected value is not recognized or is not  
supported.  
Audio Bearer Call Answer Control  
The Audio Bearer Call Answer Control Command  
%A94=value  
allows the CTA 500dm to accept or reject incoming calls received  
over the 3.1 kHz audio bearer service.  
The following table shows the values for 3.1 kHz audio bearer  
service calls control.  
Value  
3.1 kHz Audio Bearer Service Calls  
rejected (default)  
0
1
accepted  
Result Codes  
OK Appears when the selected value is understood.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
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AT commands 51  
Data Bearer Call Answer Control  
The Data Bearer Call Answer Control Command  
%A95=value  
allows the CTA 500dm to accept or reject incoming calls received  
over the data bearer service.  
The following table shows the values for data bearer service calls  
control.  
Value  
Data Bearer Service Calls  
rejected (default)  
accepted  
0
1
Result Codes  
OK Appears when the selected value is understood.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
Ringing Indications  
When the CTA 500dm detects an incoming call that it is allowed to  
page 56 for more information), and a text string is provided to the  
serial interface. The text string is repeated every 6 seconds until the  
call is answered (manually or automatically), disconnected by the  
caller, or if the CTA 500dm is reset (such as assertion of DTR if &D  
is 2 or 3).  
Result Code  
RING Appears when an incoming call is received.  
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52 AT commands  
TCM Ports Protocol Selection  
The TCM Port Protocol Selection Command controls use of the  
TCM port of the CTA 500dm. Stored values are part of the  
CTA 500dm proÞles.  
TCM Port Protocol Selection Command  
Command Description  
Value  
%A2=n  
select rate adaptation  
protocol  
95 PPP async-to-sync conversion  
96 MP  
Rate Adaptation Protocol Selection  
The Rate Adaptation Protocol Selection Command  
%A2=value  
instructs the CTA 500dm to use the speciÞed protocol for data  
transmission using the TCM port of the CTA 500dm.  
Character  
Use  
95  
96  
PPP async-to-sync conversion  
MP  
Result Codes  
OK Appears when the selected protocol is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
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AT commands 53  
MP  
The following command is available for CTA 500dm versions that  
support MP.  
MP command summary  
Command Description  
Value  
@B0=n  
set number of links  
in MP bundle  
1 single channel used  
2 both channels used (default)  
Rate Multiplier  
The Rate Multiplier Command  
@B0=value  
controls the number of links used when the CTA 500dm is operating  
in the MP mode.  
A value of 1 indicates that a single link may be used. A value of 2  
indicates that two links may be used. The default value is 2.  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
CTI MUX Mode  
The CTI MUX mode command  
ATCTI  
activates theACCESS multiplexer functionality on the CTA500dm.  
Automatically issued when ACCESS/TAPI is being installed on the  
PC using the CTA 500dm.  
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54 AT commands  
Serial Interface  
This section describes the commands associated with the serial  
interface. All values are saved as part of the CTA 500dm proÞle.  
Serial Interface commands summary  
Command Description  
&P2=n serial interface rate  
Value  
0
autobauding  
1,200  
2,400  
4,800  
9,600  
19,200  
38,400  
57,600  
115,200 (default)  
&P3=n  
serial interface parity  
0 none (default)  
1 odd  
2 even  
&P4=n  
&P6=n  
serial interface data  
bits per character  
7-8 (8 is default)  
serial interface stop  
bits per character  
0 one stop bit (default)  
1 one and one-half stop bits  
2 two stop bits  
Serial Interface Rate  
The Serial Interface Rate Command  
&P2=value  
sets the rate of the interface between the CTA 500dm and the  
attached computer. The permitted values are 0, 1,200, 2,400, 4,800,  
9600, 19,200, 38,400, 57,600 and 115,200 (default) for  
asynchronous operation. CTA 500dm uses autobauding when the  
Value is 0, while the remaining values refer to the rate of  
transmission.  
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AT commands 55  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
Set Parity  
The Set Parity Command  
&P3=value  
sets the parity value of the interface between the CTA 500dm and the  
attached computer. The following table shows the supported values.  
Value  
Use  
0
1
2
none (default)  
odd  
even  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.Set Data Bits  
Set Data Bits  
&P4=value  
The Set Data Bits Command sets the number of data bits on the  
interface between the CTA 500dm and the attached computer. The  
values 7 and 8 are permitted. The default value is 8 data bits.  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears the selected value is not recognized or is not  
supported.  
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56 AT commands  
Set Stop Bits  
The Set Stop Bits Command  
&P6=value  
sets the number of stop bits on the interface between the CTA 500dm  
and the attached computer. The following table shows the supported  
values.  
Value  
Use  
0
1
2
one stop bit (default)  
one and one-half stop bits  
two stop bits  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
Serial Interface Control Lines  
Change the operation of the control lines on the serial interface by  
using AT commands.  
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AT commands 57  
Serial Interface Control Lines commands summary  
Command Description  
Value  
\Qn  
serial interface  
flow control  
0 none  
1 bidirectional XON/XOFF  
2 not supported  
3 bidirectional RTS/CTS  
(default)  
4 not supported  
&Cn  
&Dn  
DCD operation  
DTR operation  
0 always on  
1 tracks connection (default)  
2 always on, except temporarily  
after disconnect  
0 ignored (default)  
1 enter command state  
2 hang-up and disable auto  
while DTR is down  
3 hang-up and reset port  
&Rn  
&Sn  
CTS operation  
DSR operation  
0 CTS follows RTS  
1 CTS is always on when on-line  
(default)  
0 DSR is always on (default)  
Flow Control  
The Flow Control Command  
\Qvalue  
sets the method of ßow control on the interface between the  
CTA 500dm and the attached computer. The following table shows  
the allowable values.  
Value  
Use  
0
1
2
3
disable flow control  
enable bidirectional XON/XOFF software flow control  
not supported  
enable bidirectional RTS/CTS hardware flow control (default)  
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58 AT commands  
Value  
Use  
4
not supported  
Note: XON/XOFF ßow control uses characters often referred to as  
control-Q and control-S.  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
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AT commands 59  
DCD Operation  
&Cvalue  
The DCD Operation Command sets the operation of the DCD pin.  
The following table shows the allowable values.  
Value  
Use  
0
1
2
always on  
tracks connection (default)  
always on except temporarily after a disconnect  
The DCD pin tracks the connection and asserts when the  
CTA 500dm has successfully completed a physical layer connection  
over one of the network B-channels. It does not indicate the  
successful negotiation of a rate adaptation protocol.  
When the value 2 is selected and a connection has been broken,  
DCD is turned off for the time selected in S-register S10.  
All modes of operation may not apply with all selections of rate  
adaptation protocols.  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
DTR Operation  
The DTR Operation Command  
&Dvalue  
sets the operation of the DTR pin. The following table shows the  
allowable values.  
Value  
Use  
0
1
ignored by CTA 500dm (default)  
enter the Command State (normally On-line Command State  
from On-line Data State)  
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60 AT commands  
Value  
Use  
2
close all connections, change to the Command State  
(Auto answer is disabled while the DTR is down)  
3
as above, followed by a reset of the CTA 500dm  
All modes of operation may not apply with all selections of rate  
adaptation protocols.  
When &D is set to 3, assertion of the DTR signal causes a software  
reset of the CTA 500dm, even if it is already in the command state.  
If the CTA 500dm detects that it has been enumerated by a  
Windows95 Plug and Play software driver, the &D3 reset takes  
place only when the CTA 500dm is in one of the on-line states.  
Otherwise, the assertion of DTR indicates the possible request for  
the Windows95 Plug and Play identiÞcation string.  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
CTS Operation  
The CTS Operation Command  
&Rvalue  
sets the operation of the CTS pin. The following table shows the  
allowable values. These values are overridden by the ßow control  
selection if hardware ßow control (RTS/CTS) is selected.  
Value  
Use  
0
1
CTS follows RTS  
CTS is always on when on-line (default)  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
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AT commands 61  
DSR Operation  
The DSR Operation Command  
&Svalue  
sets the operation of the DSR pin. The following table shows the  
allowable values.  
Value  
Use  
0
1
DSR is always on (default)  
DSR is on after protocol is installed (not supported)  
The DSR signal is turned on at start-up to be compatible with  
Windows95 Plug and Play requirements. This corresponds to a &S  
setting of 0. No other DSR values are supported.  
Result Codes  
OK Appears when the value is supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
RI Operation  
The RI pin is asserted on detection of an incoming call that the  
CTA 500dm is allowed to accept.  
Normal public network cadencing is provided. The RI signal is  
asserted for 2 seconds, then negated for 4 seconds. This cycle  
continues until the call is answered, disconnected by the caller, or  
the CTA 500dm resets (for example, assertion of DTR if &D is 2 or  
3).  
Calling Line ID  
If Calling Line IdentiÞcation is available on an incoming call and is  
enabled, a single indication is provided both with the Þrst RING  
indication and when the RI signal is asserted.  
The indication occurs in one of two formats. The Þrst is an additional  
string of numbers that appears with the RING indication. For  
example, if the calling number is 123-4567, the Þrst RING  
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62 AT commands  
indication is modiÞed to be RING:1234567. This is called the  
concatenated format.  
The second format is a Tag = Value pair, where the only supported  
tag is NMBR. The same example would return the string  
NMBR = 1234567 on its own line after the Þrst RING indication.  
A query may be sent during ringing that returns the calling line ID  
information. This feature is independent of the delivery enable  
feature.  
Calling Line ID commands summary  
Command Description  
Value  
@N1=n  
calling line ID  
delivery control  
0 disabled (default)  
1 enable concatenation format  
2 enable tag and value format  
@Q  
calling line ID query  
Calling Line ID Delivery Control  
The Calling Line ID Delivery Control Command  
@N1=value  
controls whether calling line ID is delivered on incoming calls.  
Value 0 (the default) disables calling line ID delivery. Value 1  
enables calling line ID delivery using the concatenated format.  
Value 2 enables calling line ID delivery using the tag and value  
format.  
Result Codes  
OK Appears when the value is understood and calling line ID is  
supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
Calling Line ID Query  
The Calling Line ID Query Command  
@Q  
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AT commands 63  
returns an ASCII string containing the calling line ID information.  
This command is valid only during incoming calls and is  
independent of the Calling Line ID Delivery Control.  
If the calling line ID is unknown, the returned string is UNKNOWN.  
There is no numeric form to the UNKNOWN string. If the calling  
line ID is known, it is returned as a single text string, as in the  
concatenated format of the Calling Line ID Delivery Control.  
Result Codes  
OK Appears when the calling line request is valid.  
ERROR Appears when the command could not be completed; for  
example, when there is no incoming call.  
Note: The absence of calling line ID information is not an error  
condition.  
Caller ID Security  
Caller ID security provides either call screening or call blocking  
based on a list of numbers entered by the user. Call screening accepts  
calls from numbers that are on the list while call blocking accepts  
calls from numbers that are not on the list. If Caller ID security is  
disabled all calls are accepted.  
The Caller ID security list holds up to ten numbers with a maximum  
length of 13 digits. You can use Ò?Ó as a wild card character.  
Incoming calls are compared to the numbers in the list, from right to  
left, and accepted or blocked as applicable. For instance, a stored  
number of Ò535?8Ó will accept calls from Ò5-3538Ó and Ò5-3578Ó  
but not from Ò5-3523Ó.  
Note: Call screening and call blocking cannot be enabled  
simultaneously.  
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64 AT commands  
Caller ID security commands summary  
Command Description  
Value  
select CLID security mode 0 disabled (default)  
1 enable CLID screening mode  
2 enable CLID blocking mode  
@Sn  
@A=n  
@D=n  
add specified number to  
CLID security list  
remove specified number  
from CLID security list  
@C  
clear all stored numbers  
display stored numbers  
&V4  
Caller ID Security Mode Selection  
The Caller ID Security Mode Selection Command  
@Svalue  
allows enabling of either CLID screening or blocking, or to  
disabling of Caller ID security altogether.  
Value  
Use  
0
1
2
disable Caller ID security (default)  
enable CLID screening  
enable CLID blocking  
Result Codes  
OK Appears when the value is understood and calling line ID is  
supported.  
ERROR Appears when the selected value is not recognized or is not  
supported.  
Add Number  
The Add Number Command  
@A=number  
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AT commands 65  
allows addition of a number to the Caller ID security list. You can  
store up to ten 13-digit numbers in the list.  
Result Codes  
OK Appears when the number is successfully added to the list.  
ERROR Appears when the list contains ten numbers or the number  
is longer than 13 digits.  
Delete Number  
The Delete Number Command  
@D=number  
allows removal of a number from the Caller ID security list.  
Result Codes  
OK Appears when the number is successfully removed from the  
list.  
ERROR Appears when the speciÞed number is not on the list.  
Clear List  
The Clear List Command  
@C  
allows removal of all numbers from the Caller ID security list.  
Result Code  
OK Appears when the list is cleared.  
View List  
The View List Command  
&V4  
allows viewing of the numbers in the list.  
See ÒView ParametersÓ on page 38 for more information.  
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66 AT commands  
Summary of AT commands  
Command  
Description  
Value  
&Fn  
load active profile  
from factory profile  
0 factory profile (default)  
1 user profile  
Zn  
load active profile  
from stored profile  
0 factory profile  
1 user profile (default)  
&Yn  
select profile to load  
into active profile on  
power-up  
0 factory profile (default)  
1 user profile  
&W  
O
save active profile to  
memory  
return to On-line  
Data State  
Yxxxx  
In  
enter Download State  
request identification  
XXXX=Nor*  
0 product ID (default)  
1 boot software revision  
2 download software  
version  
3 unique identifier  
4 capability string  
6 CTI MUX mode query  
9 PnP identification string  
&Vn  
En  
view stored parameters  
set echo command  
0 all profiles (default)  
1 stored dial strings  
4 stored Caller ID  
Security list  
0 turn echo off  
1 turn echo on (default)  
&Zn=  
&Zn?  
Vn  
save dial string  
locations 0-9 (default 0)  
locations 0-9 (default 0)  
display saved dial string  
verbose control  
0 numeric indications  
1 full indications (default)  
Qn  
result code control  
0 result codes are sent  
(default)  
1 result codes are  
suppressed  
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AT commands 67  
Command  
Description  
Value  
Xn  
call monitoring  
result code selection  
0 connect only  
1 connect rate only  
2 connect rate only  
3 connect rate and busy  
4 connect rate and busy  
(default)  
Sn=  
Sn?  
S0  
set value to S-register  
query S-register value  
depends on register  
number of rings until  
answer  
0-255 (default 1)  
S1  
S2  
ring count (read only)  
escape character  
0-255 (default 0)  
0-127 (default 43)  
128-255 (disables  
escape sequence)  
S3  
S4  
S5  
S7  
carriage return character 0-127 (default 13)  
line feed character  
back space character  
wait for connection  
0-127 (default 10)  
0-127 (default 8)  
1-255 in seconds (default  
30)  
S10  
S12  
S25  
S26  
DCD drop time  
guard time  
1-255 in tenths of a  
second (default 14)  
0-255 in fiftieths of a  
second (default 50)  
DTR detect time  
RTS to CTS time  
0-255 in hundredths of a  
second (default 5)  
0-255 in hundredths of a  
second (default 1)  
Dx  
A
originate a call  
answer a call  
valid dial string or strings  
H
disconnect from  
current call  
Dx  
originate a call  
valid dial string or strings  
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68 AT commands  
Command  
Description  
Value  
%A98=n  
set outgoing call type  
0 data bearer service  
(default)  
1 3.1 kHz audio bearer  
service  
2 speech bearer service  
%A4=n  
select speed of TCM  
channels, outgoing calls  
0 64 kbit/s  
1 56 kbit/s (default)  
%A93=n  
%A94=n  
%A95=n  
%A5=n  
set speech bearer  
call answer  
0 disabled (default)  
1 enabled  
set 3.1 kHz audio bearer 0 disabled (default)  
call answer  
1 enabled  
set data bearer  
call answer  
0 disabled (default)  
1 enabled  
select speed of TCM  
channels, incoming voice  
bearer service calls  
0 64 kbit/s  
1 56 kbit/s (default)  
%A2=n  
@B0=n  
&P2=n  
select rate adaptation  
protocol  
95 PPP async-to-sync  
conversion  
96 MP  
set number of links  
in MP bundle  
1 single channel used  
2 both channels used  
(default)  
serial interface rate  
0
autobauding  
1,200  
2,400  
4,800  
9,600  
19,200  
38,400  
57,600  
115,200 (default)  
&P3=n  
&P4=n  
serial interface parity  
0 none (default)  
1 odd  
2 even  
serial interface data  
bits per character  
7-8 (8 is default)  
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AT commands 69  
Command  
Description  
Value  
&P6=n  
serial interface stop  
bits per character  
0 one stop bit (default)  
1 one and one-half stop  
bits  
2 two stop bits  
\Qn  
&Cn  
serial interface  
flow control  
0 none  
1 bidirectional  
XON/XOFF  
2 not supported  
3 bidirectional RTS/CTS  
(default)  
4 not supported  
DCD operation  
DTR operation  
0 always on  
1 tracks connection  
(default)  
2 always on, except  
temporarily  
after disconnect  
&Dn  
&Rn  
0 ignored (default)  
1 enter command state  
2 hang-up and disable  
auto while DTR is down  
3 hang-up and reset port  
CTS operation  
DSR operation  
0 CTS follows RTS  
1 CTS is always on when  
on-line (default)  
&Sn  
0 DSR is always on  
(default)  
@N1=n  
calling line ID  
delivery control  
0 disabled (default)  
1 enable concatenation  
format  
2 enable tag and value  
format  
@Q  
calling line ID query  
@Sn  
select CLID security mode 0 disabled (default)  
1 enable CLID screening  
mode  
2 enable CLID blocking  
mode  
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70 AT commands  
Command  
Description  
Value  
@A=n  
add specified number to  
CLID security list  
@D=n  
remove specified number  
from CLID security list  
@C  
clear all stored numbers  
display stored numbers  
&V4  
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Troubleshooting  
Power problem?  
There is no power to the CTA 500dm.  
¥
Make sure that the power adapter is securely plugged into the  
CTA 500dm.  
¥
Make sure that the power adapter is plugged into a live outlet.  
There is power but the CTA 500dm cannot establish a link.  
¥
Make sure that the TCM cable is connected.  
¥
Check that the LED is on. See ÒCTA 500dm LEDÓ on page 82  
for more information.  
¥
Perform a device restart.  
LED problem?  
The LED is flashing quickly on power-up.  
¥
The CTA 500dm has lost its software and is waiting for a Þle  
transfer of new software. See ÒConÞgurationÓ on page 11 for  
instructions on reloading the CTA 500dm software. The  
software Þle is on the CTA 500dm installation disk.  
The LED is flashing slowly and the Dial Command always  
returns ERROR.  
¥
The CTA 500dm has lost its connection with the ICS. Check the  
connection from the CTA 500dm to the ICS.  
¥
Check that the ICS is working.  
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72 Troubleshooting  
¥
If the cable is faulty or the ICS is down, the attached phone will  
also not work.  
AT command problem?  
The CTA 500dm does not respond to AT commands sent from  
your PC.  
¥
¥
¥
Make sure that your PC, terminal or other DTE is conÞgured  
correctly.  
Check the DTE connection. If the DTE is conÞgured as a DCE  
you may need a null modem cable.  
Check that your PC or DTE is conÞgured to expect CD and CTS  
more information.  
¥
¥
Check that the CTA 500dm is in the command mode.  
Check that your PC or DTE is conÞgured to provide a DTR  
information.  
¥
¥
If the LED is ßashing quickly, refer to the ConÞguration section  
of this document.  
Check that the CTA 500dm serial port is set to the correct baud  
rate (115200 is required for all cases except during a software  
Echoed AT commands from the CTA 500dm do not appear  
correctly on your PC, but the response messages appear  
correctly.  
¥
Check the echo option on your PC.  
¥
Disable echo if your PC displays duplicate characters. Enable  
echo if your PC does not display any characters.  
¥
See ÒSet Local EchoÓ on page 38 for more information.  
AT response messages do not appear correctly on your PC but  
AT commands appear correctly.  
¥
If numbers are being returned to the PC instead of messages,  
change the message code setting on the CTA 500dm. See  
ÒVerbose ControlÓ on page 40 for more information. The  
numeric responses and indications are shown in ÒNumeric  
¥
Make sure that your terminal is operating in full duplex mode  
rather than half duplex mode.  
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Troubleshooting 73  
AT commands do not appear.  
¥
To see the commands that you type in a HyperTerminal window,  
you must Disconnect, then Connect again.  
Using HyperTerminal, the message “Unable to open COMx  
port” appears.  
¥
The CTA 500dm may be in use by another application (for  
instance, Dial-Up Networking).  
Data call problem?  
Data calls are not answered automatically.  
¥
¥
Make sure that rings until answer S0 is not set to 0. See ÒS-  
registersÓ on page 41 for more information.  
If the rings until answer value is too high, the calling device may  
time out.  
Data calls are answered but are terminated too soon.  
¥
Make sure that you are calling the correct device.  
¥
Make sure that the remote device is set to the same rate  
adaptation protocol as the CTA 500dm. See ÒRate adaptation  
¥
¥
Make sure that the proper authentication protocols are used at  
both ends and that your ID and password are correct.  
If the data rate is set to 64 kbit/s, the network may not be able to  
support 64 kbit/s. Try connecting at 56 kbit/s. See ÒOutgoing  
data rate.  
The CTA 500dm rejects calls.  
¥
Make sure the CTA 500dm is conÞgured to accept calls and that  
the call type (bearer capability) and call rate are set correctly. See  
more information.  
¥
ÒAllow caller accessÓ may not be enabled in Installing Dial-Up  
Server conÞguration.  
The CTA 500dm aborts calls when dialing.  
¥
This may be the any key abort feature of the dial command. See  
ÒDial CommandÓ on page 44 for more information.  
¥
The CTA 500dm may not be seizing a line. Check that the  
correct line pool code or external dial digit is used in Dialing  
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74 Troubleshooting  
properties. Ensure ÒUse country and area codeÓ is deselected if  
using MP with two dial out numbers.  
The PC receives bad data after a data call connection.  
¥
Make sure that the CTA 500dm and the remote device are set to  
speciÞcationsÓ on page 80 for more information.  
¥
The remote device may be conÞgured for synchronous  
transmission. The CTA 500dm does not support synchronous  
operation.  
The CTA 500dm loses data after a data call connection.  
¥
Make sure that the CTA 500dm and PC ßow control methods  
match. SeeÒFlow ControlÓ on page 57 for more information.  
The CTA 500dm hangs up during a data call.  
¥
Check the setting of the DTR pin. See ÒDTR OperationÓ on  
page 59 for more information.  
Data calls are established but Internal applications time out.  
¥
Check that the settings under TCP/IP properties match those of  
your ISP.  
Data calls are made using MP and the connected pop-up says  
connected@128,000 bit/s but only one channel is active.  
¥
Only one channel may be available at the destination (for  
instance if the ISP is busy).  
¥
¥
¥
Check that you are subscribing to an MP capable service.  
Only one channel is available in the outgoing line pool.  
You are active on a voice call. If the voice call ends, a 128 kbit/s  
session will be established.  
CTA 500dm On Line Guide  
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Appendix  
Canadian & US Safety Installation Instructions  
Please Read Carefully  
WARNING: To avoid electrical shock hazard to personnel  
or equipment damage observe the following precautions  
when installing telephone equipment:  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in wet locations unless the jack is  
specifically designed for wet locations.  
3. Never touch uninsulated telephone wires or terminals unless the  
telephone line has been disconnected at the network interface.  
4. Use caution when installing or modifying telephone lines.  
The exclamation point within an equilateral triangle is  
intended to alert the user to the presence of important  
operating and maintenance (servicing) instructions in the  
literature accompanying the product.  
This symbol (if applicable) on the product is used to identify the  
following important information:  
For equipment with internal mains supplies:  
¥
Mains nominal ac voltage 110-120 V~ ; 50/60 Hz  
¥
Mains nominal ac voltage 220-240 V~ ; 50/60 Hz  
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76 Appendix  
For equipment with external mains adapters:  
CAUTION: Intended for use in a protected environment. Use only  
a Nortel supplied or recommended mains power adapter marked as  
indicated below:  
Mains Supply Output  
(Input Voltage) Voltage  
Rated Current  
Approval Markings  
Polarity Marking  
240 V ac  
230 V ac  
110 V ac  
9 V dc  
9 V dc  
9 V dc  
0.6 A maximum  
CLASS II POWER  
SUPPLY  
- VE  
- VE  
- VE  
+VE  
+VE  
+VE  
0.6 A maximum  
0.6 A maximum  
CLASS II POWER  
SUPPLY  
CLASS 2 POWER  
SUPPLY  
NRTL/C  
or  
The  
marking on the product indicates compliance with the EU  
Low Voltage Directive (LVD) and the Electromagnetic  
Compatibility Directive (EMCD).  
Important Safety Instructions  
Please Read Carefully  
When using your telephone equipment, basic safety precautions  
should always be followed to reduce the risk of Þre, electric shock  
and injury of persons, including the following:  
1. Read and understand all instructions.  
2. Follow the warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do  
not use liquid cleaners or aerosol cleaners. Use a damp cloth for  
cleaning.  
4. Do not use this product near water, for example, near a bathtub,  
wash bowl, kitchen sink, or laundry tub, in a wet basement or  
near a swimming pool.  
5. Do not place this product on an unstable cart, stand or table. The  
product may fall, causing serious damage to the product.  
6. This product should never be placed near or over a radiator or  
heat register. This product should not be placed in a built-in in-  
stallation unless proper ventilation is provided.  
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Appendix 77  
7. Do not allow anything to rest on the power cord. Do not locate  
this product where the cord will be abused by persons walking  
on it.  
8. Do not overload wall outlets and extension cords as this can re-  
sult in the risk of fire or electric shock.  
9. Never spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this  
product, but have it sent to a qualified service person when ser-  
vice or repair work is required.  
11. Unplug this product from the wall outlet and refer servicing to  
qualified service personnel under the following conditions:  
a. When the power supply cord or plug is damaged or frayed.  
b. If the product has been exposed to rain, water or liquid has  
been spilled on the product, disconnect and allow the product  
to dry out to see if still operates; but do not open up the  
product.  
c. If the product housing has been damaged.  
d. If the product exhibits a distinct change in performance.  
12. Avoid using telephone equipment during an electrical storm.  
There may be a remote risk of electric shock from lightning.  
13. Do not use the telephone equipment to report a gas leak in the  
vicinity of the leak.  
14. CAUTION: To eliminate the possibility of accidental damage  
to cords, plugs, jacks, and the telephone equipment, do not use  
sharp instruments during the assembly procedures.  
15. Save these instructions.  
CANADIAN AND US REGULATIONS  
NETWORK CONNECTION (Canada, United States)  
This device complies with the requirements of Part 68 of the FCC  
Rules and Industry Canada CS03, Issue 8, for connection to the Host  
equipment (Norstar or Companion equipment) only, and may not be  
connected directly to the Public Switched Telephone Network  
(PSTN).  
FCC registration number: This equipment complies with Part 68,  
Rules and Regulations, of the FCC for connection to Host  
equipment (Norstar or Companion equipment) and may not be  
connected directly to the Public Switched Telephone Network  
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78 Appendix  
(PSTN). The FCC registration number appears on a sticker afÞxed  
to the equipment.  
For more regulatory information, refer to Norstar Installation Guide  
that came with your system.  
EMI/EMC  
Note: This device complies with Class A EMI requirements when  
connected to host equipment that meets Class A and Class B  
when connected to host equipment that meets Class B. For  
more information about compliance, refer to Norstar  
Installation Guide that came with your system.  
Changes or modiÞcations not expressly approved by the party  
responsible for compliance could void the userÕs authority to operate  
the equipment.  
For Class A Host equipment  
This equipment has been tested and found to comply with the limits  
for a Class A digital device, pursuant to Part 15 of the FCC Rules,  
and ICES-003 Class A Canadian EMI requirements. Operation is  
subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause  
undesired operation.  
These limits are designed to provide reasonable protection against  
harmful interference in a commercial environment.  
This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio  
communications.  
Operation of this equipment in a residential area is likely to cause  
harmful interference in which case the user will be required to  
correct the interference at his own expense.  
For Class B Host equipment  
This equipment has been tested and found to comply with the limits  
for a Class B digital device, pursuant to Part 15 of the FCC Rules,  
and ICES-003 Class B Canadian EMI requirements. Operation is  
subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause  
undesired operation.  
CTA 500dm On Line Guide  
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Appendix 79  
These limits are designed to provide reasonable protection against  
harmful interference in a residential installation.  
This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio  
communications.  
However, there is no guarantee that interference will not occur in a  
particular installation.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
¥
¥
¥
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
¥
Consult the dealer or an experienced radio/TV technician for  
help.  
Changes or modiÞcations not expressly approved by the party  
responsible for compliance could void the userÕs authority to operate  
the equipment.  
WARRANTY INFORMATION  
Do not attempt to repair this equipment. If you experience trouble,  
call or write for warranty and repair information.  
Address for warranty and repairs in the United States:  
Nortel (Northern Telecom)  
640 Massman Drive,  
Nashville, TN, 37210  
USA  
For more information call 1-800-4NORTEL  
Address for warranty and repairs in Canada:  
Nortel (Northern Telecom)  
30 Norelco Drive  
Weston, Ontario, M9L 2X6  
Canada  
For more information call 1-800-4NORTEL.  
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80 Appendix  
Rate adaptation protocol specifications  
The CTA 500dm supports two rate adaptation protocols. These  
protocols allow data leaving the computer to be properly carried  
over the network to another computer or LAN.  
The CTA 500dm supports the following protocols:  
Point-to-Point Protocol  
PPP is used when only a single channel is desired.  
When using PPP for dial-up connections, any of the standard  
authentication protocols (such as Password Authentication Protocol  
(PAP) and Challenge-HandshakeAuthentication Protocol (CHAP)),  
and any of the standard PPP compression protocols can be used. The  
CTA 500dm automatically uses any of these protocols, so there is no  
need to conÞgure the CTA 500dm.  
The CTA 500dm can also accept incoming calls when set to PPP  
operation.  
Note: PPP used by the CTA 500dm is asynchronous-to-  
synchronous conversion.  
Multilink PPP  
MP is a protocol that is used to link multiple channels that use PPP.  
When used with the CTA 500dm, MP allows your computer to  
connect to the network using 1 or 2 channels. However, the link  
between the CTA 500dm and your computer uses only a single  
channel. Because of this, the CTA 500dm has to make certain Link  
Assumptions about the operation of the links, and it negotiates link  
operation so that MP can be used.  
MP can be enabled or disabled for incoming calls as well as  
outgoing calls. MP requires two phone numbers for outgoing calls.  
If the telephone numbers are the same, only one number needs to be  
speciÞed in the dial command. If the telephone numbers are  
different, the & character must be used in the dial command (see  
ÒDial CommandÓ on page 44 for more information).  
When using MP, the only supported authentication protocol is PAP.  
The use of PAP is automatically detected by the CTA 500dm. If any  
CTA 500dm On Line Guide  
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Appendix 81  
other authentication protocol is selected, the CTA 500dm will not be  
able to use MP and the call must be redialed using PPP.  
Link Assumptions  
For PPP and MP, it is assumed that the links are CRC-16 with  
Maximum Receive Units (MRU) less than 1750 bytes.  
For MP, it is assumed that call back is not required and that both  
links can be identically conÞgured.  
Bearer Capabilities  
The use of ISDN and digital networks allows a user to select a  
number of different bearer capabilities and data rates. Using a bearer  
capability gives the network information about how it should treat  
the call. In general, data cannot be sent over one of the voice bearer  
capabilities (3.1 kHz audio and speech). However, in some cases,  
especially on local calls, it may be possible to support 56 kbit/s and  
even 64 kbit/s data rates over voice calls. The CTA 500dm supports  
this capability.  
To do this, your ISP must set up special dial-in phone numbers. Ask  
your ISP about this feature if you are using CTA 500dm where data  
calls are more expensive than voice calls.  
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82 Appendix  
CTA 500dm LED  
The status LED is on the back of the CTA 500dm. It provides  
information about the current state of the CTA 500dm and the  
B-channels based on its ßashing pattern.  
The following table shows the LED ßashing patterns and  
CTA 500dm states.  
LED Pattern  
CTA 500dm State  
B-channel State  
both idle  
continuous on  
single blink on  
Idle  
Active  
one channel active  
both channels active  
not available  
double blink on Active  
single blink off off-line (error or powering up)  
fast blink  
waiting for file download (refer to not available  
“Installing CTA 500dm and  
slow blink  
out-of-sync (network not available) not available  
CTA 500dm On Line Guide  
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Appendix 83  
Numeric CTA 500dm responses  
Numeric response  
Indication  
0
OK  
1
RING  
2:number  
RING:number  
3
NO CARRIER  
4
ERROR  
6
NO DIALTONE (not used)  
BUSY  
7
56  
64  
112  
120  
128  
1000  
CONNECT 56000  
CONNECT 64000  
CONNECT 112000  
CONNECT 120000 (if supported)  
CONNECT 128000  
SEND PROGRAM FILE USING YMODEM-G  
Initialization strings  
The following table shows some suggested initialization strings. In  
all examples, Flow Control is set to hardware (\q3) and DTR  
Operation is set to hang up (&d2).  
Protocol  
PPP  
Bearer service Rate (kbit/s) Initialization string  
data  
data  
audio  
64  
56  
56  
64  
112  
\q3 &d2 %a2=95 %a98=0 %a4=0  
\q3 &d2 %a2=95 %a98=0 %a4=1  
\q3 &d2 %a2=95 %a98=1 %a4=1  
\q3 &d2 %a2=96 @B0=1 %a98=0 %a4=0  
\q3 &d2 %a2=96 @B0=2 %a98=2 %a4=1  
PPP  
PPP  
MP, 1 channel data  
MP, 2 channel speech  
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84 Appendix  
DB-25 and DB-9 signal summary  
The following tables show which DB-25 and DB-9 pins are used by  
the CTA 500dm and what the signals are used for by the  
CTA 500dm.  
DB-25 connection  
DB-25  
pin  
RS-232  
function  
CTA 500dm  
function  
1
Shield  
Shield  
TD  
2
Transmitted Data  
Received Data  
3
RD  
4
Request to Send/Ready for Receiving  
Clear to Send  
RTS  
CTS  
DSR  
GND  
DCD  
5
6
DCE Ready  
7
Signal Common  
8
Received Line Signal Detector  
12  
Secondary Received Line Signal/Detector/  
Data Signal Rate Selector (DCE Source)  
13  
14  
16  
18  
19  
20  
22  
23  
24  
25  
Secondary Clear to Send  
Secondary Transmitted Data  
Secondary Received Data  
Local Loopback  
Secondary Request to Send  
DTE Ready  
DTR  
RI  
Ring Indicator  
Data Signal Rate Selector (DCE/DTE Source)  
Transmitter Signal Element Timing (DTE Source) no  
Test Mode  
no  
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Appendix 85  
DB-9 connection  
DB-9  
pin  
RS-232  
function  
CTA 500dm  
function  
1
2
3
4
5
6
7
8
9
Received Line Signal Detector  
Received Data  
DCD  
RD  
Transmitted Data  
DTE Ready  
TD  
DTR  
GND  
DSR  
RTS  
CTS  
RI  
Signal Common  
DCE Ready  
Request to Send/Ready for Receiving  
Clear to Send  
Ring Indicator  
Acronyms used in this document  
ATMÑAsynchronous transfer mode  
CHAPÑChallenge Handshake Authentication Protocol  
CSAÑCanadian Standards Association  
CTA 500dmÑComputer Telephony Adapter digital modem  
modulator/demodulator)  
CTIÑComputer Telephony Integration  
DNÑDirectory Number  
DTEÑData Terminal Equipment  
FCCÑFederal Communications Commission  
ICSÑ Integrated Communication System  
IECÑInterExchange Carrier  
IPÑInternet Protocol  
ISDNÑIntegrated Services Digital Network  
ISPÑInternet Service Provider  
ITCÑIndependent telephone company  
kbit/sÑKilobits per second  
LANÑLocal Area Network  
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86 Appendix  
LEDÑLight Emitting Diode  
MPÑPoint-to-Point Protocol/Multi-link Protocol  
MRUÑMaximum Receive Units  
PAPÑPassword Authentication Protocol  
PPPÑPoint-to-Point Protocol  
PSDNÑPublic Switched Digital Network  
PSTNÑPublic Switched Telephone Network  
TAÑTerminal Adapter  
TAPI SPÑTelephony Application Programming Interface Service  
Provider  
TCP/IPÑTransmission Control Protocol and Internet Protocol  
UARTÑUniversal asynchronous receiver/transmitter  
CTA 500dm On Line Guide  
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