ReadyNAS Ultra, Ultra Plus,
NVX, and Pro Series
Hardware Manual
Models:
Ultra 2
Ultra 4
Ultra 6
Ultra 2 Plus
Ultra 4 Plus
Ultra 6 Plus
NVX Pioneer
NVX (Business Edition)
Pro 2
Pro 4
Pro 6
Pro Pioneer
Pro (Business Edition)
350 East Plumeria Drive
San Jose, CA 95134
USA
July 2011
202-10846-03
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Table of Contents
Additional Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Choosing a Setup Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Diskless Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Drive Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
System Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Chapter 3 ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4, NVX Pioneer,
Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Drive Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
System Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Chapter 4 ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6, Pro Pioneer,
Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Drive Bay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
System Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Previously Formatted Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Adding a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Failed Disk Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Replacing a Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
3
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ReadyNAS Desktop Storage Systems
Two-Bay Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Six-Bay Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Safety Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4
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1.
Getting Started
1
®
Congratulations on your purchase of a NETGEAR ReadyNAS storage system. This ReadyNAS
Ultra, Ultra Plus, NVX, and Pro Series Hardware Manual describes the physical features of these
storage systems.
This chapter contains the following sections:
•
•
•
•
5
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ReadyNAS Desktop Storage Systems
Additional Documentation
For detailed information about configuring, managing, and using your storage system, see the
appropriate software manual for your unit, as listed in the following table.
Model
Software Manual
Ultra Series: Ultra 2, Ultra 4, Ultra 6
ReadyNAS for Home RAIDiator 4.2.17 Software Manual
Ultra Plus Series: Ultra 2 Plus, Ultra 4
Plus, Ultra 6 Plus
NVX Pioneer
Pro Pioneer
NVX (Business Edition)
Pro 2
ReadyNAS for Business RAIDiator 4.2.17 Software Manual
Pro 4
Pro 6
Pro (Business Edition)
NETGEAR maintains a community website that supports ReadyNAS products. Visit
http://readynas.com for reviews, tutorials, a comparison chart, software updates, documentation,
an active user forum, and much more.
Choosing a Setup Location
Your ReadyNAS desktop unit is suitable for use in a home or small office environment where
it can be freestanding. The small, compact size makes it suitable for sitting on a desk or on a
closet shelf.
Choose a location for your unit that meets these criteria:
•
•
•
•
•
•
Cables can be connected easily.
Water or moisture cannot enter the case.
Airflow around the unit and through the vents in the side of the case is not restricted.
The air is as free of dust as possible.
Temperature operating limits are not likely to be exceeded.
If you are using an uninterruptable power supply (UPS) for protection, the power cable
can be securely and safely connected to the UPS.
6
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ReadyNAS Desktop Storage Systems
System Requirements
Your ReadyNAS desktop unit requires the following:
•
•
•
Ethernet connection
Microsoft Windows 7, Vista, XP, 2000, Mac OS, UNIX, or Linux operating system
Microsoft Internet Explorer 7.0+, Apple Safari, 2.0+, Mozilla Firefox 2.0+, or Opera
9.5+ browser
•
Diskless Units
If you purchased a ReadyNAS storage system without a pre-installed hard disk drive or
drives, you must follow this procedure before you use your unit. The following procedure is
illustrated with a 2-bay ReadyNAS storage system, but the same steps apply to 4-bay and
6-bay models.
To prepare a diskless unit for first use:
1. Obtain at least one hard disk drive that appears on the NETGEAR Hardware
Compatibility List.
If you are using a previously formatted disk, see the precautions listed in Previously
Formatted Disks on page 27.
2. With the unit turned off, insert a disk into a drive bay, as follows:
a. Press the disk tray release latch.
The tray handle pops out.
7
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ReadyNAS Desktop Storage Systems
b. Pull out the disk tray, place the new disk on the tray, and assemble the disk and tray
with the screws that came with your unit.
c. Make sure that the hard disk connectors face the interior of the disk bay.
d. Slide the disk tray back into the unit and press the handle to secure the disk.
3. Turn the unit on and perform a factory reboot.
e. See Boot Menu on page 15.
Note: Note: This process erases all data and formats the disk as
TM
X-RAID2 . If you are using a previously formatted disk that contains
data you want to preserve, you must move the data to an external
drive before using the previously formatted disk in your ReadyNAS
unit.
The factory reboot process can take up to 30 minutes while your unit tests and formats
the disk, installs the operating system, and creates a volume. This process can take up to
30 minutes; you can follow the progress in RAIDar. For more information about RAIDar,
see the software manual for your unit, which is available at
If you are installing multiple disks at the same time, they must synchronize. This might
take several hours, depending on the disk size. You can continue to use your ReadyNAS,
although access is slower until the volume synchronization finishes.
8
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ReadyNAS Desktop Storage Systems
Front and Side Panels
This section describes the front and side panels of ReadyNAS Ultra 2, Ultra 2 Plus, and Pro 2
units. Your unit’s color might vary from the color shown in this manual.
1
8
2
3
4
7
6
5
Figure 1. ReadyNAS Ultra 2, Ultra 2 Plus, and Pro 2 front and side panels
1. Exhaust vents
2. Power button and LED
3. Disk activity LED
4. Disk 1 and disk 2 LEDs
5. USB 3.0 port
6. Backup button
7. USB and backup status LED
8. Drive bay door
10
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ReadyNAS Desktop Storage Systems
Drive Bay
This section describes the drive bay of ReadyNAS Ultra 2, Ultra 2 Plus, and Pro 2 units.
6
3
5
4
3
4
1
2
Figure 2. ReadyNAS Ultra 2, Ultra 2 Plus, and Pro 2 drive bay
1. Drive bay door
2. Disk bays
3. Recessed disk tray locking mechanism
4. Disk release latch
5. Disk tray latch handle
6. Disk tray
11
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ReadyNAS Desktop Storage Systems
Rear Panel
This section describes the rear panel of ReadyNAS Ultra 2, Ultra 2 Plus, and Pro 2 units.
1
2
3
4 / 5
6 / 7
8
Figure 3. ReadyNAS Ultra 2, Ultra 2 Plus, and Pro 2 rear panel
1. Exhaust fan
2. Kensington lock
3. Reset button
4. LAN2 gigabit Ethernet port with LED status indicators
5. USB 2.0 port
6. LAN1 gigabit Ethernet port with LED status indicators
7. USB 2.0 port
8. Power cable socket
12
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ReadyNAS Desktop Storage Systems
Status Information
You can obtain information about the status of your unit by reviewing the indicators listed in
the following table.
Indicator
Description
Power button and LED
Press this button to turn on the ReadyNAS. The LED has these states:
• Blinking. Booting
• Blue. Powered on
• Off. Powered off
Disk LEDs (1, 2)
Disk activity LED
Each disk bay has an LED associated with it on the front panel of the unit. The
disk LEDs have these states:
• On. Power is on and the disk is operating normally.
• Blinking. The disk was removed, failed, or is resynchronizing.
• Off. The disk bay is empty.
The disk activity LED has these states:
• Blinking green. A disk is active.
• Off. No disks are active.
Rear panel Ethernet ports Two LED status indicators are built into these ports. One LED indicates port
activity. The other LED indicates connection speed as follows:
• Green. The port is operating at 1,000 Mbps.
• Amber. The port is operating at 100 Mbps.
• Off. The port is operating at 10 Mbps.
System Shutdown
You can shut down your unit in these ways:
•
Using the Power button:
•
Preferred shutdown. Press the Power button twice initiate a graceful shutdown.
•
Forced shutdown. If the unit is hung, press the Power button and hold for 5 seconds
to force shutdown.
•
Using FrontView. For information about using FrontView to shut down your storage
system, see the software manual for your unit, which is available at
13
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Use the boot menu to restart or troubleshoot your ReadyNAS unit. Your unit has the following
boot modes:
•
•
Normal. Initiates a normal boot process, just like booting using the Power button.
Factory default. Initiates a short disk test that takes approximately 5 minutes, then
begins a 10-minute time-out period waiting for RAIDar. During the 10-minute time-out
period, the system can be powered off safely without causing any data loss. After 10
minutes, or if you select the factory default option with RAIDar during the time-out period,
the factory default process begins.
WARNING!
The factory default reboot process resets the unit to factory
settings, erases all data, resets all defaults, and reformats the disk
to X-RAID2.
•
OS reinstall. Reinstalls the firmware from the internal flash to the disks. Use the OS
reinstall boot mode when the system crashes and corrupts some configuration files. OS
reinstall boot mode also resets some settings on your unit, such as Internet protocol
settings and the administrator password, to defaults.
•
•
Tech support. Boots into a low-level diagnostic mode. Use the tech support boot mode
only when instructed to do so by a NETGEAR Technical Support representative.
Skip volume check. After a system crash, the system tries to scan and fix the volume
using a file system check. If several problems are found on a disk, this process can stall,
causing the system not to boot. Use this option to skip the scan and let the system boot.
WARNING!
Use the skip volume check boot mode only when instructed to do
so by a NETGEAR Technical Support representative, otherwise
data loss might occur.
•
•
Memory test. Performs a memory test. The pass or fail result is reported using the unit’s
LEDs. Contact a NETGEAR technical support representative to interpret memory test
results.
Disk test. Performs an offline full disk test. This can take 4 hours or more, depending on
the size of your disks. Any problems are reported in the RAIDar discovery tool.
14
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To access the boot menu:
1. Power off your unit.
2. Using a straightened paper clip, press and hold the Reset button.
3. Press the Power button to power on the unit.
4. Continue to press the Reset button until the Power button LED, USB and backup status
LED, disk 1 LED, and disk 2 LED illuminate.
5. Press the Backup button to scroll through boot mode options.
The unit shows the boot mode options using the LEDs, as described in the following
table:
Boot Mode
Status Indicator
Description
Power
LED
Disk 1
LED
Disk 2
LED
USB &
Backup
LED
Normal
Power LED illuminates.
Factory default
OS reinstall
Tech support
Disk 1 LED illuminates.
Disk 2 LED illuminates.
USB and backup status LED illuminates.
Skip volume check Power LED and disk 1 LED illuminate.
Memory test
Disk test
Power LED and disk 2 LED illuminate.
Power LED and USB and backup status
LED illuminate.
Legend:
•
•
On:
Off:
6. Press and release the Reset button to confirm your boot menu selection.
The system boots in the selected boot mode.
15
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3.
ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4,
NVX Pioneer, NVX (Business Edition)
3
This chapter provides an overview of the physical features of the ReadyNAS Ultra 4, Ultra 4
Plus, Pro 4, NVX Pioneer, and NVX (Business Edition) and includes the following sections:
•
•
•
•
•
•
16
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ReadyNAS Desktop Storage Systems
Front and Side Panels
This section describes the front and side panels of ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4,
NVX Pioneer, and NVX (Business Edition) units. Your unit’s color might vary from the color
shown in this manual.
2
3
4
5
6
1
7
8
Figure 4. ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4, NVX Pioneer, and NVX (Business Edition) front
and side panels
1. Exhaust vents
2. USB 2.0 port
3. Backup button and backup LED
4. Disk LEDs
5. Disk activity LED
6. Power button and LED
7. Drive bay door
8. Status display screen
17
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ReadyNAS Desktop Storage Systems
Drive Bay
This section describes the drive bay of ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4, NVX Pioneer,
and NVX (Business Edition) units.
6
1
2
3
4
5
4
3
Figure 5. ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4, NVX Pioneer, and NVX (Business Edition) drive
bay
1. Drive bay door
2. Disk bays
3. Recessed disk tray locking mechanism
4. Disk release latch
5. Disk tray latch handle
6. Disk tray
18
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Rear Panel
This section describes the rear panel of ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4, NVX Pioneer,
and NVX (Business Edition) units.
3
4
5
1
2
6
Figure 6. ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4, NVX Pioneer, and NVX (Business Edition) rear
panel
1. Exhaust fan
2. Power cable socket
3. Reset button
4. LAN1 and LAN2 gigabit Ethernet ports with LED status indicators
5. USB 2.0 ports
6. Kensington lock
19
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ReadyNAS Desktop Storage Systems
Status Information
You can obtain information about the status of your unit by reviewing the indicators listed in
the following table.
Item
Description
Power button and LED
Press this button to turn on the ReadyNAS. The LED has these states:
• Blinking. Booting
• Blue. Powered on
• Off. Powered off
Disk LEDs (1, 2, 3, 4)
Each disk bay has an LED associated with it, in numerical order from left to right,
along the top of the front panel of the unit. The disk LEDs have these states:
• On. Power is on and the disk is operating normally.
• Blinking. The disk failed or is resynchronizing. See the status display screen
for details.
• Off. The disk bay is empty.
Disk activity LED
The disk activity LED has these states:
• Blinking green. A disk is active.
• Off. No disks are active.
Rear panel Ethernet port
LEDs
Two LED status indicators are built into these ports. One LED indicates port
activity. The other LED indicates connection speed as follows:
• Green. The port is operating at 1,000 Mbps.
• Amber. The port is operating at 100 Mbps.
• Off. The port is operating at 10 Mbps.
Status display screen
Displays messages about the status of your unit. Note that the status display
screen goes to sleep to prevent burn-in; to wake it, press the Power button. If the
unit reports an abnormal operation or error, the status display screen stays on.
20
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System Shutdown
You can shut down your unit in two ways:
• Using the Power button:
Preferred shutdown:
•
•
If the status display screen is not lit, press the Power button three times to initiate
a graceful shutdown.
•
If the status display screen is lit, press the Power button two times to initiate a
graceful shutdown.
•
Forced shutdown. If the unit is hung, press the Power button and hold for 5 seconds
to force shutdown.
•
Boot Menu
Use the boot menu to restart or troubleshoot your ReadyNAS unit. Your unit has the following
boot modes:
•
•
Normal. Initiates a normal boot process, just like booting using the Power button.
Factory default. Initiates a short disk test that takes approximately 5 minutes, then
begins a 10-minute time-out period waiting for RAIDar. During the 10-minute time-out
period, the system can be powered off safely without causing any data loss. After 10
minutes, or if you select the factory default option with RAIDar during the time-out period,
the factory default process begins.
WARNING!
The factory default reboot process resets the unit to factory
settings, erases all data, resets all defaults, and reformats the disk
to X-RAID2.
•
OS reinstall. Reinstalls the firmware from the internal flash to the disks. Use the OS
reinstall boot mode when the system crashes and corrupts some configuration files. OS
reinstall boot mode also resets some settings on your unit, such as Internet protocol
settings and the administrator password, to defaults.
•
•
Tech support. Boots into a low-level diagnostic mode. Use the tech support boot mode
only when instructed to do so by a NETGEAR Technical Support representative.
Skip volume check. After a system crash, the system tries to scan and fix the volume
using a file system check. If several problems are found on a disk, this process can stall,
causing the system not to boot. Use this option to skip the scan and let the system boot.
21
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WARNING!
Use the skip volume check boot mode only when instructed to do
so by a NETGEAR Technical Support representative, otherwise
data loss might occur.
•
•
Memory test. Performs a memory test. The pass or fail result is reported on the status
display screen.
Disk test. Performs an offline full disk test. This can take 4 hours or more depending on
the size of your disks. Any problems are reported on the status display screen or in the
RAIDar discovery tool.
To access the boot menu:
1. Power off your unit.
2. Using a straightened paper clip, press and hold the Reset button.
3. Press the Power button to power on the unit.
4. Continue to press the Reset button until the status display screen shows a boot menu
message.
5. Press the Backup button to scroll through the boot mode options.
The status display screen shows the current boot mode option.
6. When the status display screen shows the boot mode you need, press and release Reset
button to confirm your boot menu selection.
The system boots in the selected boot mode.
22
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4.
ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6,
Pro Pioneer, Pro (Business Edition)
4
This chapter provides an overview of the physical features of the ReadyNAS Ultra 6, Ultra 6
Plus, Pro 6, Pro Pioneer, and Pro (Business Edition) and includes the following sections:
•
•
•
•
•
•
23
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ReadyNAS Desktop Storage Systems
Front and Side Panels
This section describes the front and side panels of ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6,
Pro Pioneer, and Pro (Business Edition) units. Your unit’s color might vary from the color
shown in this manual.
7
1
2
6
3
4
5
Figure 7. ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6, Pro Pioneer, and Pro (Business Edition) front
and side panels
1. Exhaust vent
2. Power button and LED
3. USB and backup status LED
4. Backup button
5. USB 2.0 port
6. Drive bay door
7. Status display screen
24
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ReadyNAS Desktop Storage Systems
Drive Bay
This section describes the drive bay of ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6, Pro Pioneer,
and Pro (Business Edition) units.
5
3
4
6
3
1
4
2
Figure 8. ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6, Pro Pioneer, and Pro (Business Edition) drive
bay
1. Drive bay door
2. Disk bays
3. Recessed disk tray locking mechanism
4. Disk release latch
5. Disk tray latch handle
6. Disk tray
25
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ReadyNAS Desktop Storage Systems
Rear Panel
This section describes the rear panel of ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6, Pro Pioneer,
and Pro (Business Edition) units.
1
3
4
5
6
2
7
8
Figure 9. ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6, Pro Pioneer, and Pro (Business Edition) rear
panel
1. Exhaust fan
2. PSU exhaust fan
3. USB 2.0 ports
4. Reset button
5. LAN1 and LAN2 gigabit Ethernet ports with LED status indicators
6. Kensington lock
7. Power switch
8. Power cable socket
26
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ReadyNAS Desktop Storage Systems
Status Information
You can obtain information about the status of your unit by reviewing the indicators listed in
the following table.
Item
Description
Power button and LED
Press this button to boot the ReadyNAS. The LED has these states:
• Blinking. Booting
• Blue. Powered on
• Off. Powered off
Disk icons (1, 2, 3, 4, 5, 6) Disk icons are located on the status display screen. The disk icons have these
states:
• Empty box. No disk is installed in that bay.
• Numbered box. A disk is installed in the bay that corresponds to that icon and
it is operating properly.
• X in box. The disk in the bay that corresponds to that icon was removed or
failed. See the status display screen for details.
Rear panel Ethernet port
LEDs
Two LED status indicators are built into these ports. One LED indicates port
activity. The other LED indicates connection speed as follows:
• Green. The port is operating at 1,000 Mbps.
• Amber. The port is operating at 100 Mbps.
• Off. The port is operating at 10 Mbps.
Status display screen
Displays messages about the status of your unit. Note that the status display
screen goes to sleep to prevent burn-in; to wake it, press the Power button. If the
unit reports an abnormal operation or error, the status display screen stays on.
27
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ReadyNAS Desktop Storage Systems
System Shutdown
You can shut down your unit in these ways:
• Using the Power button:
Preferred shutdown:
•
•
If the status display screen is not lit, press the Power button three times initiate a
graceful shutdown.
•
If the status display screen is lit, press the Power button two times to initiate a
graceful shutdown.
•
Forced shutdown. If the unit is hung, press the Power button and hold for 5 seconds
to force shutdown.
•
Boot Menu
Use the boot menu to restart or troubleshoot your ReadyNAS unit. Your unit has the following
boot modes:
•
•
Normal. Initiates a normal boot process, just like booting using the Power button.
Factory default. Initiates a short disk test that takes approximately 5 minutes, then
begins a 10-minute time-out period waiting for RAIDar. During the 10-minute time-out
period, the system can be powered off safely without causing any data loss. After 10
minutes, or if you select the factory default option with RAIDar during the time-out period,
the factory default process begins.
WARNING!
The factory default reboot process resets the unit to factory
settings, erases all data, resets all defaults, and reformats the disk
to X-RAID2.
•
OS reinstall. Reinstalls the firmware from the internal flash to the disks. Use the OS
reinstall boot mode when the system crashes and corrupts some configuration files. OS
reinstall boot mode also resets some settings on your unit, such as Internet protocol
settings and the administrator password, to defaults.
•
•
Tech support. Boots into a low-level diagnostic mode. Use the tech support boot mode
only when instructed to do so by a NETGEAR Technical Support representative.
Skip volume check. After a system crash, the system tries to scan and fix the volume
using a file system check. If several problems are found on a disk, this process can stall,
causing the system not to boot. Use this option to skip the scan and let the system boot.
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ReadyNAS Desktop Storage Systems
WARNING!
Use the skip volume check boot mode only when instructed to do
so by a NETGEAR Technical Support representative, otherwise
data loss might occur.
•
•
Memory test. Performs a memory test. The pass or fail result is reported on the status
display screen.
Disk test. Performs an offline full disk test. This can take 4 hours or more depending on
the size of your disks. Any problems are reported on the status display screen or in the
RAIDar discovery tool.
To access the boot menu:
1. Power off your unit.
2. Using a straightened paper clip, press and hold the Reset button.
3. Press the Power button to power on the unit.
4. Continue to press the Reset button until the status display screen shows a boot menu
message.
5. Press the Backup button to scroll through the boot mode options.
The status display screen shows the current boot mode option.
6. When the status display screen shows the boot mode you need, press and release Reset
button to confirm your boot menu selection.
The system boots in the selected boot mode.
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5.
Disks
5
Use only supported disks in your ReadyNAS storage system. If you use unsupported disks,
NETGEAR Technical Support will not provide assistance. For a list of supported disks, see the
This chapter includes the following topics:
•
•
•
•
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ReadyNAS Desktop Storage Systems
Previously Formatted Disks
You must take care when using previously formatted disks in your ReadyNAS unit, as
described in the following table.
Unit Status
Precaution
ReadyNAS unit has no disks
(diskless)
page 7. Then, perform a factory default reboot as described in the boot
menu section for your ReadyNAS unit:
• Ultra 4, Ultra 4 Plus, Pro 4, NVX Pioneer, and NVX (Business Edition)
• Ultra 6, Ultra 6 Plus, Pro 6, Pro Pioneer, and Pro (Business Edition) Boot
Note: This process erases all data and reformats the previously formatted
disk to X-RAID2. If you want to preserve the data on the disk, you must
move the data to an external drive before using the previously formatted disk
in your ReadyNAS unit.
If you try to use a previously formatted disk in your unit without following this
process, the unit will indicate that the disk is corrupt.
ReadyNAS unit is operating with With the unit running, insert the disk in an empty disk bay as described in
one or more disks
same format as your existing disks.
Note: This process erases all data on the previously formatted disk. If you
want to preserve the data on the disk, you must move the data to an external
drive before using the previously formatted disk in your ReadyNAS unit.
Previously formatted disks must appear on the NETGEAR Hardware Compatibility List,
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ReadyNAS Desktop Storage Systems
Adding a Disk
You can add a hard disk to an empty disk bay. You do not need to shut down your unit before
adding a disk.
If you are adding previously formatted disks to your unit, see the precautions in Previously
To add a disk:
1. Press the disk tray release latch.
The tray handle pops out.
2. Pull out the disk tray and place the new disk on the tray.
Make sure that the hard disk connectors face the interior of the disk bay.
3. Slide the disk tray back into the unit and press the handle to secure the disk.
The volume automatically synchronizes with the new disk in the background. This could
take several hours depending on the disk size. You can continue to use your ReadyNAS,
although access is slower until the volume synchronization finishes. You are notified by
email when the process is complete.
If you are adding disks to a diskless unit, see the software manual for your unit for
information about using RAIDar to discover your unit on your local area network for the
first time.
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ReadyNAS Desktop Storage Systems
Failed Disk Notification
If a disk fails in your ReadyNAS, you are notified by email. Email alerts must be set up for
notifications to be sent. In addition, FrontView provides information about the failed disk.
NETGEAR recommends replacing a failed disk with the same disk model. Use FrontView to
determine the disk vendor and model used in your unit.
For information about setting up email alerts and using FrontView for the ReadyNAS Ultra
series, see the appropriate software manual for your unit. Manuals are available at
WARNING!
No matter how many hard drives are installed in your unit, ensure
that all drive trays remain in the drive bays to maintain adequate
airflow.
Replacing a Disk
In the case of a failed disk, the unit provides email alerts and status messages about the
need to replace a disk. ReadyNAS supports hot-swap bays, so you do not need to power
down your unit when replacing a disk.
To replace a disk:
1. Press the disk tray pull release latch.
The disk tray handle pops out.
2. Pull out the disk tray and replace the disk.
2
3
1
1. Disk
2. Empty disk tray
3. Assembled disk and tray
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ReadyNAS Desktop Storage Systems
3. Make sure that the hard disk connectors face the interior of the disk bay.
4. Slide the disk tray back into the unit and press the handle to secure the disk.
The volume automatically synchronizes with the new disk in the background. This could
take several hours depending on the disk size. You can continue to use your ReadyNAS,
although access is slower until the volume synchronization finishes. You are notified by
email when the process is complete.
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ReadyNAS Desktop Storage Systems
Two-Bay Systems
The following table lists factory default settings for ReadyNAS Ultra 2, Ultra 2 Plus, and Pro 2
storage systems.
Feature
Default
Login
not connected to a DHCP server
Admin user name (case-sensitive)
admin
Admin login password (case-sensitive)
netgear1
Management
System configuration
FrontView web-based configuration and status
monitoring
Discovery, multi-unit status monitoring,
and RAID formatting utility
RAIDar for Windows, Mac, and Linux
LAN Connections
MAC address
MTU size
Default address
1500
Ports
2 Auto Sense 10/100/1000BASE-T, RJ-45
DHCP acquired
LAN IP address
ReadyNAS Ultra 2, Ultra 2 Plus, and Pro 2 storage systems meet the following technical
specifications:
General:
•
•
2-bay storage
Intel single-core processor in Ultra 2; Intel dual-core processor in Ultra 2 Plus and
Pro2
•
•
•
•
•
•
1 GB DDR3 SODIMM RAM
Two gigabit Ethernet ports
One USB 3.0 port (front)
Two USB 2.0 ports (back)
XRAID2, Flex-RAID
RAID 0, 1 data protection
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ReadyNAS Desktop Storage Systems
Physical dimensions (h x w x d):
•
•
142 x 101 x 220 mm
5.60 x 3.98 x 8.70 in
Physical weight:
•
2.07 kg / 4.56 lb without disks
Power consumption:
•
38 W (with 2 x 2 TB disks)
Electrical:
•
Input: DC 12.0V, 5A
Thermal:
•
•
Software controlled 92 mm chassis cooling fan
High temperature email alert with auto shutdown
Environmental compliance:
•
•
•
32° to 104° F
20% to 80% Humidity (non-condensing)
FCC, UL, CE, RoHS, C-tick, VCCI, CCC, KCC compliance
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ReadyNAS Desktop Storage Systems
Four-Bay Systems
The following table lists factory default settings for ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4
NVX Pioneer, and NVX (Business Edition) storage systems.
Feature
Default
Login
not connected to a DHCP server
Admin user name (case-sensitive)
admin
Admin login password (case-sensitive)
netgear1
Management
System configuration
FrontView Web-based configuration and status
monitoring
Discovery, multi-unit status monitoring,
and RAID formatting utility
RAIDar for Windows, Mac, and Linux
LAN Connections
MAC address
MTU size
Default address
1500
Ports
2 Auto Sense 10/100/1000BASE-T, RJ-45
DHCP acquired
LAN IP address
ReadyNAS Ultra 4, Ultra 4 Plus, Pro 4, NVX Pioneer, and NVX (Business Edition) storage
systems meet the following technical specifications:
General:
•
•
4-bay storage
Intel single-core processor in Ultra 4, NVX Pioneer, NVX (Business Edition), and Pro
4; Intel dual-core processor in Ultra Plus 4 and Pro 4
•
•
•
•
•
1 GB DDR2 SODIMM RAM
Two gigabit Ethernet ports
Three USB 2.0 ports
XRAID2, Flex-RAID
RAID 0, 1, 5, 10 data protection
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ReadyNAS Desktop Storage Systems
Physical dimensions (h x w x d):
•
•
200 x 132 x 222 mm
7.9 x 5.2 x 8.7 in
Physical weight:
•
4.70 kg / 10.35 lb without disks
Power consumption:
•
Ultra 4, Ultra 4 Plus, and Pro 4: 48W (with 4 x 2 TB disks)*
* Using Seagate 2 TB LP drives, with system in idle state
NVX Pioneer and NVX (Business Edition): 76W (with 4 x 1 TB disks)
•
Electrical:
•
•
120W server-rated AC power supply
Input: 100 to 240V AC, 50/60Hz
Thermal:
•
•
Software controlled 92 mm chassis cooling fan
High temperature email alert with auto shutdown
Environmental compliance:
•
•
•
•
32° to 104° F
20% to 80% Humidity (non-condensing)
Ultra 4, Ultra 4 Plus, Pro 4: FCC, UL, CE, RoHS, C-tick, VCCI, CCC, KCC compliance
NVX Pioneer and NVX (Business Edition): FCC, UL, CE, RoHS, C-tick, VCCI, KCC
compliance
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ReadyNAS Desktop Storage Systems
Six-Bay Systems
The following table lists factory default settings for ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6, Pro
Pioneer, and Pro (Business Edition) storage systems.
Feature
Default
Login
not connected to a DHCP server
Admin user name (case-sensitive)
admin
Admin login password (case-sensitive)
netgear1
Management
System configuration
FrontView web-based configuration and status monitoring
RAIDar for Windows, Mac, and Linux
Discovery, multi-unit status monitoring,
and RAID formatting utility
LAN Connections
MAC address
MTU size
Default address
1500
Ports
2 Auto Sense 10/100/1000BASE-T, RJ-45
DHCP acquired
LAN IP address
ReadyNAS Ultra 6, Ultra 6 Plus, Pro 6, Pro Pioneer, and Pro (Business Edition) storage
systems meet the following technical specifications:
General:
•
•
•
•
•
•
•
6-bay storage
Intel dual-core processor
1 GB DDR2 SODIMM RAM
Two gigabit Ethernet ports
Three USB 2.0 ports
XRAID2 with dual redundancy, Flex-RAID
RAID 0, 1, 5, 6, 10 data protection
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ReadyNAS Desktop Storage Systems
Physical dimensions (h x w x d):
•
•
250 x 170 x 285 mm
10.0 x 6.7 x 11.2 in
Physical weight:
•
7.30 kg / 16.09 lb without disks
Power consumption:
•
Ultra 6, Ultra 6 Pro, and Pro 6: 68W (with 6 x 2 TB disks)*
* Using Seagate 2 TB LP drives, with system in idle state
Pro Pioneer and Pro (Business Edition): 83W (with 6 x 500 GB disks)
•
Electrical:
•
•
300W server-rated AC power supply
Input: 100 to 240V AC, 50/60 Hz
Thermal:
•
•
•
Software controlled 120 mm chassis cooling fan
90 mm CPU cooling fan
High temperature email alert with auto shutdown
Environmental compliance:
•
•
•
32° to 104° F
20% to 80% Humidity (non-condensing)
Ultra 6, Ultra 6 Plus, and Pro 6: FCC, UL, CE, RoHS, C-tick, VCCI, CCC, KCC
compliance
•
Pro Pioneer and Pro (Business Edition): FCC, UL, CE, C-tick, MIC, VCCI, RoHS
compliance
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ReadyNAS Desktop Storage Systems
Safety Warnings
1. The equipment contains no operator access areas and is certified for installation only by
trained personnel, according to the installation instructions provided with each unit.
2. Install the socket outlet near the equipment in an easily accessible location.
3. Observe the on-board battery precautions.
DANGER:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THEIR INSTRUCTIONS.
4. Connect the units and their associated LAN connections only to equipment within the same
building.
5. Do not use slide or rail-mounted equipment as a shelf or a work space.
Electrical Safety Precautions
Follow basic electrical safety precautions to protect yourself from harm and the ReadyNAS
from damage:
•
Be aware of the locations of the power on/off switch on the chassis as well as the room's
emergency power-off switch, disconnection switch, or electrical outlet. If an electrical
accident occurs, you can then quickly remove power from the system.
•
•
Do not work alone when working with high-voltage components.
Always disconnect power from the system when removing or installing main system
components, such as the main board or memory modules. When disconnecting power,
first power down the system with the operating system and then unplug the power cords
of all the power supply units in the system.
•
•
When working around exposed electrical circuits, ensure that another person who is
familiar with the power-off controls is nearby to switch off the power if necessary.
Use only one hand when working with powered-on electrical equipment. This is to avoid
making a complete circuit, which will cause electrical shock. Use extreme caution when
using metal tools, which can easily damage any electrical components or circuit boards
they come into contact with.
•
•
Do not use mats designed to decrease static electrical discharge as protection from
electrical shock. Instead, use rubber mats that have been specifically designed as
electrical insulators.
Use only power supply cords that include a grounding plug and plug them into grounded
electrical outlets.
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ReadyNAS Desktop Storage Systems
General Safety Precautions
Follow these rules to ensure general safety:
•
•
Keep the area around the ReadyNAS clean and free of clutter.
See the technical specifications in this manual for details about your specific ReadyNAS
Ultra unit.
•
Replace the on-board battery only with the same battery or an equivalent type of battery
recommended by the manufacturer. Dispose of used batteries according to the
manufacturer's instructions.
DANGER:
Installing the battery upside down reverses its polarities and creates a
danger of explosion.
•
Main board replaceable soldered-in fuses: Only trained service technicians can replace
the self-resetting PTC (positive temperature coefficient) fuses on the main board, using
only new fuses that are the same as or equivalent to the ones being replaced. Contact
Technical Support for details and support.
Electrostatic Discharge (ESD) Precautions
Electrostatic discharge (ESD) is generated by two objects with different
electrical charges coming into contact with each other. An electrical
discharge is created to neutralize this difference, which can damage
electronic components and printed circuit boards. The following measures
are generally sufficient to neutralize this difference before contact is made
to protect your equipment from ESD:
•
•
Use a grounded wrist strap designed to prevent static discharge.
Keep all components and printed circuit boards (PCBs) in their antistatic bags until ready
for use.
•
•
Touch a grounded metal object before removing the board from the antistatic bag.
Do not let components or PCBs come into contact with your clothing, which might retain a
charge even if you are wearing a wrist strap.
•
Handle a board by its edges only; do not touch its components, peripheral chips, memory
modules, or contacts.
•
•
•
When handling chips or modules, avoid touching their pins.
Put the main board and peripherals back into their antistatic bags when not in use.
For grounding purposes, make sure your computer chassis provides excellent
conductivity between the power supply, the case, the mounting fasteners and the main
board.
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B.
Compliance Notification
B
Regulatory Compliance Information
This section includes user requirements for operating this product in accordance with National
laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to
comply with the applicable requirements may result in unlawful operation and adverse action
against the end-user by the applicable National regulatory authority.
This product's firmware limits operation to only the channels allowed in a particular Region or
Country. Therefore, all options described in this user's guide may not be available in your version
of the product.
FCC Requirements for Operation in the United States
FCC Information to User
This product does not contain any user serviceable components and is to be used with
approved antennas only. Any product changes or modifications will invalidate all applicable
regulatory certifications and approvals
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
FCC Guidelines for Human Exposure
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of 20
cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
FCC Declaration Of Conformity
We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole
responsibility that the NETGEAR ReadyNAS Ultra, Ultra Plus, NVX, and Pro comply with
Part 15 of FCC Rules.
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ReadyNAS Desktop Storage Systems
Operation is subject to the following two conditions:
•
•
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause
undesired operation.
FCC Radio Frequency Interference Warnings & Instructions
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following methods:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an electrical outlet on a circuit different from that which the
radio receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void
the user's right to operate the equipment.
Canadian Department of Communications Radio Interference Regulations
This digital apparatus, NETGEAR ReadyNAS Ultra, Ultra Plus, NVX, and Pro do not exceed the
Class B limits for radio-noise emissions from digital apparatus as set out in the Radio
Interference Regulations of the Canadian Department of Communications.
European Union
The NETGEAR ReadyNAS Ultra, Ultra Plus, NVX, and Pro comply with essential requirements
of EU EMC Directive 2004/108/EC and Low Voltage Directive 2006/95/EC as supported by
applying the following test methods and standards:
•
•
•
•
•
EN55022: 2006 / A1: 2007
EN55024: 1998 / A1: 2001 / A2: 2003
EN60950-1: 2005 2nd Edition
EN 61000-3-2:2006
EN 61000-3-3:1995 w/A1: 2001+A2: 2005
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Index
B
E
battery 42
electrical safety 42
electrostatic discharge 43
email alerts 33
boot menu
NVX (Business Edition) 21
NVX Pioneer 21
Pro 14
ESD 43
Pro (Business Edition) 28
Pro 4 21
Pro 6 28
F
failed disk 33
Pro Pioneer 28
Ultra 2 14
FCC 44
Ultra 2 Plus 14
Ultra 4 21
front panel
Ultra 4 Plus 21
Ultra 6 28
Ultra 6 Plus 28
NVX (Business Edition) 17
NVX Pioneer 17
Pro (Business Edition) 24
Pro 2 10
Pro 4 17
Pro 6 24
C
Pro Pioneer 24
Ultra 2 10
compliance 44
Ultra 2 Plus 10
Ultra 4 17
Ultra 4 Plus 17
Ultra 6 24
D
Declaration Of Conformity 44
disk failure 33
Ultra 6 Plus 24
disk, adding 32
disk, failure 33
G
disk, replacing 33
diskless units 7
general safety 43
disks, previously formatted 31
disks, supported 30
H
drive bay
NVX (Business Edition) 18
NVX Pioneer 18
Pro (Business Edition) 25
Pro 2 11
L
LEDs
Pro 4 18
NVX (Business Edition) 20
NVX Pioneer 20
Pro (Business Edition) 27
Pro 2 13
Pro 4 20
Pro 6 27
Pro 6 25
Pro Pioneer 25
Ultra 2 11
Ultra 2 Plus 11
Ultra 4 18
Ultra 4 Plus 18
Ultra 6 25
Pro Pioneer 27
Ultra 2 13
Ultra 6 Plus 25
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ReadyNAS Desktop Storage Systems
Ultra 2 Plus 13
Ultra 4 20
Ultra 4 Plus 20
Ultra 6 27
Ultra 2 13
Ultra 2 Plus 13
Ultra 4 21
Ultra 4 Plus 21
Ultra 6 28
Ultra 6 Plus 27
Ultra 6 Plus 28
location, unit 6
side panel
NVX (Business Edition) 17
P
NVX Pioneer 17
Pro (Business Edition) 24
Pro 2 10
previously formatted disks 31
Pro 4 17
Pro 6 24
Pro Pioneer 24
Ultra 2 10
Ultra 2 Plus 10
Ultra 4 17
Ultra 4 Plus 17
Ultra 6 24
Ultra 6 Plus 24
R
rear panel
NVX (Business Edition) 19
NVX Pioneer 19
Pro (Business Edition) 26
Pro 2 12
Pro 4 19
Pro 6 26
Pro Pioneer 26
Ultra 2 12
Ultra 2 Plus 12
Ultra 4 19
Ultra 4 Plus 19
Ultra 6 26
socket outlet 42
status information 13
NVX (Business Edition) 20
NVX Pioneer 20
Pro (Business Edition) 27
Pro 4 20
Ultra 6 Plus 26
Pro 6 27
Pro Pioneer 27
Ultra 4 20
Ultra 4 Plus 20
Ultra 6 27
S
safety warning 42
Ultra 6 Plus 27
supported disks 30
setup location 6
system requirements 7
shutdown, forced
NVX (Business Edition) 21
NVX Pioneer 21
Pro (Business Edition) 28
Pro 2 13
system shutdown 13
NVX (Business Edition) 21
NVX Pioneer 21
Pro (Business Edition) 28
Pro 2 13
Pro 4 21
Pro 6 28
Pro Pioneer 28
Ultra 2 13
Ultra 2 Plus 13
Ultra 4 21
Ultra 4 Plus 21
Ultra 6 28
Ultra 6 Plus 28
Pro 4 21
Pro 6 28
Pro Pioneer 28
Ultra 2 13
Ultra 2 Plus 13
Ultra 4 21
Ultra 4 Plus 21
Ultra 6 28
Ultra 6 Plus 28
shutdown, graceful
NVX (Business Edition) 21
NVX Pioneer 21
Pro (Business Edition) 28
Pro 2 13
system status
NVX (Business Edition) 20
NVX Pioneer 20
Pro (Business Edition) 27
Pro 2 13
Pro 4 20
Pro 6 27
Pro 4 21
Pro 6 28
Pro Pioneer 28
Pro Pioneer 27
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ReadyNAS Desktop Storage Systems
Ultra 2 13
Ultra 2 Plus 13
Ultra 4 20
Ultra 4 Plus 20
Ultra 6 27
Ultra 6 Plus 27
T
technical support 2
trademarks 2
troubleshooting with boot menu
NVX (Business Edition) 21
NVX Pioneer 21
Pro (Business Edition) 28
Pro 2 14
Pro 4 21
Pro 6 28
Pro Pioneer 28
Ultra 2 14
Ultra 2 Plus 14
Ultra 4 21
Ultra 4 Plus 21
Ultra 6 28
Ultra 6 Plus 28
U
unit location 6
V
48
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