NETGEAR Network Card WNDA3100 User Manual

NETGEAR RangeMax  
Dual Band Wireless-N  
USB Adapter WNDA3100  
User Manual  
NETGEAR, Inc.  
4500 Great America Parkway  
Santa Clara, CA 95054 USA  
202-10329-01  
December 2007  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Connect the equipment to an outlet other than the receiver’s  
Consult a dealer or an experienced radio/TV technician for assistance  
FCC Caution: Any change or modification to the product not expressly approved by Netgear could void the user’s  
authority to operate the device.  
FCC RF Radiation Exposure and SAR Statements  
SAR Statement  
The NETGEAR WNDA3100 has been tested for body-worn Specific Absorption Rate (SAR) compliance. The FCC has  
established detailed SAR requirements and has established that these requirements have been met while installed in host  
notebook computer.  
RF Exposure Information  
The radio module has been evaluated under FCC Bulletin OET 65C (01-01) and found to be compliant to the  
requirements as set forth in CFR 47 Sections, 2.1093, and 15.247 (b) (4) addressing RF Exposure from radio frequency  
devices. This model meets the applicable government requirements for exposure to radio frequency waves. The highest  
SAR level measured for this device was 0.74 W/kg.  
Canadian Department of Communications Industry Canada (IC) Notice  
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. Cet appareil numérique de la classe B  
est conforme à la norme NMB-003 et CNR-210 du Canada.  
“To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from  
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to  
licensing.”  
“Pour empêcher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit être utilisé à  
l’intérieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son  
antenne d’émission) est installé à l’extérieur, il doit faire l’objet d’une licence.”  
Europe - EU Declaration of Conformity  
A printed copy of the EU Declaration of Conformity certificate for this product is provided in the WNDA3100 product  
package.  
Èesky  
[Czech]  
NETGEAR, Inc. tímto prohlašuje, že tento NETGEAR RangeMax Dual Band Wireless-N  
USB Adapter WNDA3100 je ve shodì se základními požadavky a dalšími pøíslušnými  
ustanoveními smìrnice 1999/5/ES.  
Dansk  
[Danish]  
Undertegnede NETGEAR, Inc. erklærer herved, at følgende udstyr NETGEAR  
RangeMax Dual Band Wireless-N USB Adapter WNDA3100 overholder de væsentlige  
krav og øvrige relevante krav i direktiv 1999/5/EF.  
Deutsch  
[German]  
Hiermit erklärt NETGEAR, Inc., dass sich das Gerät NETGEAR RangeMax Dual Band  
Wireless-N USB Adapter WNDA3100 in Übereinstimmung mit den grundlegenden  
Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG  
befindet.  
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Eesti  
[Estonian]  
Käesolevaga kinnitab NETGEAR, Inc. seadme NETGEAR RangeMax Dual Band  
Wireless-N USB Adapter WNDA3100 vastavust direktiivi 1999/5/EÜ põhinõuetele ja  
nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.  
English  
Hereby, NETGEAR, Inc., declares that this NETGEAR RangeMax Dual Band Wireless-N  
USB Adapter WNDA3100 is in compliance with the essential requirements and other  
relevant provisions of Directive 1999/5/EC.  
Español  
[Spanish]  
Por medio de la presente NETGEAR, Inc. declara que el NETGEAR RangeMax Dual  
Band Wireless-N USB Adapter WNDA3100 cumple con los requisitos esenciales y  
cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.  
Ελληνική  
[Greek]  
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR, Inc. ΔΗΛΩΝΕΙ ΟΤΙ NETGEAR RangeMax Dual  
Band Wireless-N USB Adapter WNDA3100 ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ  
ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/  
ΕΚ.  
Français  
[French]  
Par la présente NETGEAR, Inc. déclare que l'appareil NETGEAR RangeMax Dual Band  
Wireless-N USB Adapter WNDA3100 est conforme aux exigences essentielles et aux  
autres dispositions pertinentes de la directive 1999/5/CE.  
Italiano  
[Italian]  
Con la presente NETGEAR, Inc. dichiara che questo NETGEAR RangeMax Dual Band  
Wireless-N USB Adapter WNDA3100 è conforme ai requisiti essenziali ed alle altre  
disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.  
Latviski  
[Latvian]  
Ar šo NETGEAR, Inc. deklarç, ka NETGEAR RangeMax Dual Band Wireless-N USB  
Adapter WNDA3100 atbilst Direktîvas 1999/5/EK bûtiskajâm prasîbâm un citiem ar to  
saistîtajiem noteikumiem.  
Lietuviø  
[Lithuanian]  
Šiuo NETGEAR, Inc. deklaruoja, kad šis NETGEAR RangeMax Dual Band Wireless-N  
USB Adapter WNDA3100 atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos  
nuostatas.  
Nederlands  
[Dutch]  
Hierbij verklaart NETGEAR, Inc. dat het toestel NETGEAR RangeMax Dual Band  
Wireless-N USB Adapter WNDA3100 in overeenstemming is met de essentiële eisen en  
de andere relevante bepalingen van richtlijn 1999/5/EG.  
Malti  
[Maltese]  
Hawnhekk, NETGEAR, Inc., jiddikjara li dan NETGEAR RangeMax Dual Band Wireless-  
N USB Adapter WNDA3100 jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn  
relevanti li hemm fid-Dirrettiva 1999/5/EC.  
Magyar  
[Hungarian]  
Alulírott, NETGEAR, Inc. nyilatkozom, hogy a NETGEAR RangeMax Dual Band  
Wireless-N USB Adapter WNDA3100 megfelel a vonatkozó alapvetõ követelményeknek  
és az 1999/5/EC irányelv egyéb elõírásainak.  
Polski [Polish] Niniejszym NETGEAR, Inc. oœwiadcza, ¿e NETGEAR RangeMax Dual Band Wireless-  
N USB Adapter WNDA3100 jest zgodny z zasadniczymi wymogami oraz pozosta³ymi  
stosownymi postanowieniami Dyrektywy 1999/5/EC.  
Português  
NETGEAR, Inc. declara que este NETGEAR RangeMax Dual Band Wireless-N USB  
[Portuguese] Adapter WNDA3100 está conforme com os requisitos essenciais e outras disposições da  
Directiva 1999/5/CE.  
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Slovensko  
[Slovenian]  
NETGEAR, Inc. izjavlja, da je ta NETGEAR RangeMax Dual Band Wireless-N USB  
Adapter WNDA3100 v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloèili  
direktive 1999/5/ES.  
Slovensky  
[Slovak]  
NETGEAR, Inc. týmto vyhlasuje, že NETGEAR RangeMax Dual Band Wireless-N USB  
Adapter WNDA3100 spåòa základné požiadavky a všetky príslušné ustanovenia  
Smernice 1999/5/ES.  
Suomi  
[Finnish]  
NETGEAR, Inc. vakuuttaa täten että NETGEAR RangeMax Dual Band Wireless-N USB  
Adapter WNDA3100 tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä  
koskevien direktiivin muiden ehtojen mukainen.  
Svenska  
[Swedish]  
Härmed intygar NETGEAR, Inc. att denna [utrustningstyp] står I överensstämmelse med  
de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv  
1999/5/EG.  
Product and Publication Details  
Model Number:  
WNDA3100  
Publication Date:  
Product Family:  
December 2007  
Wireless-N USB Adapter  
Product Name:  
NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100  
Home or Business Product:  
Language:  
Home  
English  
Publication Part Number:  
202-10329-01  
Publication Version Number: 1.0  
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Contents  
Smart Wizard Status Bar .............................................................................................9  
Disabling the Windows Zero Configuration Utility ..............................................................1  
Understanding the Smart Wizard ......................................................................................2  
Viewing Wireless Networks in Your Area ...........................................................................2  
Finding a Network ..............................................................................................................4  
Profiles ...............................................................................................................................5  
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Chapter 4 Troubleshooting  
Windows XP Occasional Connection Problems ................................................................3  
Appendix A Technical Specifications and Factory Default Settings  
Technical Specifications .....................................................................................................1  
Factory Default Settings ....................................................................................................2  
Appendix B Related Documents  
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About This Manual  
®
The NETGEAR RangeMax™ Dual Band Wireless-N USB Adapter WNDA3100 User Manual  
describes how to install, configure and troubleshoot the NETGEAR RangeMax Dual Band  
Wireless-N USB Adapter WNDA3100. The information in this manual is intended for readers  
with intermediate computer and Internet skills.  
Conventions, Formats, and Scope  
The conventions, formats, and scope of this manual are described in the following paragraphs:  
Typographical Conventions. This manual uses the following typographical conventions::  
Italic  
Bold  
italic  
Emphasis, books, CDs  
User input, IP addresses, GUI screen text  
URL links  
Formats. This manual uses the following formats to highlight special messages:  
Note: This format is used to highlight information of importance or special interest.  
Tip: This format is used to highlight a procedure that will save time or resources.  
Warning: Ignoring this type of note may result in a malfunction or damage to the  
equipment.  
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NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100 User Manual  
Scope. This manual is written for the RangeMax Dual Band Wireless-N USB Adapter  
WNDA3100 according to these specifications:  
Product Version  
NETGEAR RangeMax Dual Band Wireless-N USB Adapter  
WNDA3100  
Manual Publication Date  
December 2007  
For more information about network, Internet, firewall, and VPN technologies, see the links to the  
NETGEAR website in Appendix B, “Related Documents.  
Note: Product updates are available on the NETGEAR, Inc. website at  
How to Use This Manual  
The HTML version of this manual includes the following:  
Buttons,  
at a time  
and  
, for browsing forwards or backwards through the manual one page  
A
button that displays the table of contents and an  
button. Double-click on a  
link in the table of contents or index to navigate directly to where the topic is described in the  
manual.  
A
model.  
button to access the full NETGEAR, Inc. online knowledge base for the product  
Links to PDF versions of the full manual and individual chapters.  
How to Print This Manual  
To print this manual, you can choose one of the following options, according to your needs.  
Printing a page from HTML. Each page in the HTML version of the manual is dedicated to  
a major topic. Select File > Print from the browser menu to print the page contents.  
Printing from PDF. Your computer must have the free Adobe Acrobat reader installed in  
order to view and print PDF files. The Acrobat reader is available on the Adobe Web site at  
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Printing a PDF chapter. Use the PDF of This Chapter link at the top left of any page.  
Click the PDF of This Chapter link at the top left corner of any page in the chapter  
you want to print. The PDF version of the chapter you were viewing opens in a  
browser window.  
Click the print icon in the upper left of your browser window.  
Printing a PDF version of the complete manual. Use the Complete PDF Manual link at  
the top left corner of any page.  
Click the Complete PDF Manual link at the top left corner of any page in the manual.  
The PDF version of the complete manual opens in a browser window.  
Click the print icon in the upper left of your browser window.  
Tip: If your printer supports printing two pages on a single sheet of paper, you can  
save paper and printer ink by selecting this feature.  
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NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100 User Manual  
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Chapter 1  
Basic Setup  
This chapter describes how to install your RangeMax Dual Band Wireless-N USB Adapter  
WNDA3100 and set up basic wireless connectivity on your wireless local area network (WLAN).  
Advanced wireless network set up is covered in “Network Connections and Wireless Security” in  
Chapter 2.  
Note: Indoors, computers can easily connect to 802.11 wireless networks at distances of  
several hundred feet. Because walls do not always block wireless signals, others  
outside your immediate area could access your network. It is important to take  
steps to secure your network from unauthorized access. The wireless USB adapter  
provides highly effective security features, which are covered in “Using Wireless  
Security Features” in Chapter 2. Use the security features appropriate to your  
needs.  
What You Need Before You Begin  
You need to verify that your computer meets the minimum system requirements and identify the  
wireless network settings of the WLAN where you will connect before you can set up your  
wireless USB adapter and connect.  
Verify System Requirements  
Before installing the NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100,  
please make sure that these minimum requirements have been met:  
You must have a PC with a Pentium 300 MHz or higher compatible processor with an  
available USB 2.0 or 1.1 port.  
Note: The maximum speed of a USB v2.0 port is 480 Mbps. If your computer has a  
USB v1.1 port, the WNDA3100 is limited to that port’s maximum speed,  
which is 14 Mbps.  
A CD drive.  
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5 Mbytes of free hard disk space.  
Vista, Windows XP Home, or Windows XP Professional. Some versions of Windows ask for  
the original Windows operating system installation files to complete the installation of the  
WNDA3100 driver software.  
Note: Windows XP users must install SP2 or install the KB822603 hot fix (update),  
which fixes the USB 2.0 host controller driver. Go to the following link to install  
the hot fix:  
Observe Wireless Location and Range Guidelines  
For best performance, place the wireless USB adapter at least 4 feet (over 1 meter) away from the  
wireless router or access point.  
Computers can connect over wireless networks indoors at a range that varies significantly based on  
the physical location of the computer with the wireless USB adapter. For best results, avoid  
potential sources of interference, such as the following:  
Large metal surfaces  
Microwaves  
2.4 GHz or 5 GHz cordless phones  
Note: If there is 2.4 GHz interference at your location, such as from a cordless phone, you  
can change the setting to 5 GHz for better wireless throughput. See “Advanced  
Settings” on page 2-17.  
In general, wireless devices can communicate through walls. However, if the walls are constructed  
with concrete, or have metal, or metal mesh, the effective range decreases if such materials are  
between the devices.  
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NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100 User Manual  
What Is in the Box  
The product package should contain the following items:  
NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100  
USB cable and adapter cradle  
Installation Guide for the NETGEAR RangeMax™ Dual Band Wireless-N USB Adapter  
WNDA3100  
Resource CD, including:  
Driver and configuration utility software  
NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100 User Manual  
(this document)  
Animated Network Properties Configuration Tutorial  
PC Networking Tutorial  
Warranty and Support information card  
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the  
carton, including the original packing materials, in case you need to return the product for repair.  
WNDA3100 Default Wireless Settings  
If this is a new wireless network installation, use the factory default settings to set up the network  
and verify wireless connectivity. If this is an addition to an existing wireless network, you must  
identify the wireless network and wireless security settings that are already defined.  
Your RangeMax Dual Band Wireless-N USB Adapter WNDA3100 basic factory default settings  
are:  
Network Name Service Set Identification (SSID), Any (First available network)  
Note: For the RangeMax Dual Band Wireless-N USB Adapter WNDA3100 to  
communicate with a wireless access point or wireless adapter, all devices must  
be set up to use the same wireless network name (SSID).  
Network mode (Infrastructure or Ad-hoc), Infrastructure  
Data security WEP, WPA2-PSK, or WPA-PSK encryption, Disabled  
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Installation  
To complete this installation you must:  
1. Install the WNDA3100 software.  
2. When prompted, insert the wireless USB adapter and follow the Windows XP Found New  
Hardware wizard prompts (unless using Vista).  
3. Set up the wireless USB adapter to connect to your wireless network.  
Installing the WNDA3100 Software  
Note: Do not connect the wireless USB adapter until you are prompted to do so.  
To install the software:  
1. Insert the Resource CD. If the Welcome screen does not open, browse the files on the CD, and  
double-click Autorun.exe.  
2. Click Install the Software.The Software Update Check screen displays:  
Figure 1-1  
3. If you are connected to the Internet, click Check for Updates. If not, you can choose to install  
from the CD.  
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4. Follow the onscreen instructions to install the NETGEAR WNDA3100 software.  
For Windows XP, if a Windows logo testing message appears, click Continue Anyway.  
If a message that Windows Vista cannot verify the publisher of this driver displays, click  
Install this driver software anyway.  
5. When the NETGEAR Smart Wizard Installation Complete screen displays, click Next.  
Connecting the Wireless-N USB Adapter  
After you have installed the NETGEAR Smart Wizard, the following screen displays:  
Figure 1-2  
To connect your wireless USB adapter:  
1. Locate an available USB port on your computer.  
Note: If you do not have a USB 2.0 port on your computer, the throughput of the  
WNDA3100 will be limited to the 14 Mbps of the USB 1.1 standard.  
2. Insert the wireless adapter in a USB port on your computer.  
For best results, put the wireless adapter at least 4 feet (1 meter) from your router.  
To use the USB cable, connect it to the wireless USB adapter and a USB port. See  
“Placing the USB Adapter Cradle” on page 1-11.  
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NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100 User Manual  
3. For Windows Vista computers, the adapter and driver are automatically added. Click Next and  
then go to the following section “Using the Smart Wizard to Set Up Your Wireless-N USB  
Adapter” on page 1-6. For Windows XP computers, the Found New Hardware Wizard  
displays.  
4. Follow the onscreen instructions for the Found New Hardware Wizard.  
5. When the NETGEAR Smart Wizard screen returns, click Next.  
Using the Smart Wizard to Set Up Your Wireless-N USB Adapter  
After you have connected the wireless USB adapter, the following screen displays:  
Figure 1-3  
Windows XP or Vista users can set up the wireless adapter either with the NETGEAR Smart  
Wizard (recommended) or the Windows configuration utilities.  
NETGEAR Smart Wizard. Reveals more information about each network and makes it  
easier to troubleshoot network connection problems.  
Windows configuration utilities. See the Windows documentation or the NETGEAR  
To set up your wireless USB adapter with the NETGEAR Smart Wizard:  
1. Click Next to proceed.  
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You are prompted to let the wizard help you connect to a network (recommended).  
Figure 1-4  
2. Click Next to continue.  
The Smart Wizard finds the wireless networks in your area, and displays the following screen:  
Hidden network  
Figure 1-5  
Note: Hidden networks do not broadcast the network name (SSID). These networks  
are in the drop-down list, but the Network Name (SSID) field is blank.  
3. Select the wireless network from the drop-down list. The wizard records your choice.  
If the network uses security, then the Smart Wizard detects it.  
4. Follow the wizard steps for security (if used) and for saving a profile.  
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5. After you have reviewed the settings, click Finish. The Settings screen displays:  
The  
icon appears in the system tray and on the desktop. The wizard initiates your wireless  
connection, which could take up to a minute.  
6. Use the status bar to verify your wireless connectivity. See “Smart Wizard Status Bar” on  
page 1-9.”  
Connecting to Wireless Networks and the Internet  
Note: The maximum speed of a USB v2.0 port is 480 Mbps. If your computer has a USB  
v1.1 port, the WNDA3100 is limited to that port’s maximum speed, which is  
14 Mbps.  
The WNDA3100 has indicators in three locations that show the status of your connection to a  
wireless network and to the Internet:  
WNDA3100 icon. After you install the WNDA3100 software, the  
icon appears on the  
desktop and in the right on the Windows task bar. It is color coded to show the status of the  
connection.  
Smart Wizard status bar. Clicking on the system tray icon opens the Smart Wizard. The  
status bar at the bottom of the screen shows details about your wireless and Internet  
connection. See “Smart Wizard Status Bar  
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NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100 User Manual  
LED status light. The LED on the wireless USB adapter shows the network connection. Solid  
indicates a connection. The LED blinks when the wireless USB adapter is looking for a  
network association and when it is sending or receiving data. See “Wireless-N USB Adapter  
LED” on page 1-11.  
WNDA3100 Icon Colors  
The WNDA3100 icon is on the desktop and in the Windows system tray. The system tray is on one  
end of the taskbar in the Microsoft Windows desktop.  
Color  
Condition  
Description  
Red  
The wireless USB adapter  
has no connection to any  
other wireless node.  
The wireless USB adapter cannot link to any other wireless  
node, or the link is lost. Check your configuration, or try  
moving to a location where the wireless signal quality is better.  
Yellow  
Green  
The wireless USB adapter  
has a connection with another closer to the wireless access point. Also, look for possible  
wireless node.  
The wireless link is weak. Move to a better location, such as  
interference such as a 2.4 GHz cordless phone or large metal  
surface.  
The wireless USB adapter  
The wireless USB adapter has established good  
has a connection with another communication with an access point, and the signal quality is  
wireless node. strong.  
Smart Wizard Status Bar  
Click the  
icon to open the Smart Wizard so that you can view the status bar. The Smart Wizard  
Settings tab displays. The status bar is located at the bottom of the Settings tab.  
Channel  
Security  
Throughput  
Signal  
strength  
Wireless  
network  
Find a Network  
Figure 1-7  
Connection status  
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The following table describes how to interpret the Smart Wizard status bar.  
Understanding the Status Bar  
Wireless network Identifies which wireless network you have joined.  
Security  
• An open lock indicates an open network without wireless security.  
Channel  
The wireless channel used by the network. If many wireless networks in your  
area use the same channel, they can interfere with one another.  
Throughput  
To optimize wireless throughput, connect to a network with a high-speed router  
or access point and a high-speed Internet connection.See Chapter 3,  
“Wireless Network Performance.  
• If there is wireless interference in the 2.4 GHz range, such as from a cordless  
phone, use the Advanced Settings to select 5GHz. See “Advanced Settings”  
on page 2-17.  
• If your computer has a USB v1.1 port, the wireless USB adapter is limited to  
that port’s maximum speed, which is 14 Mbps.  
Signal strength  
Find a Network  
More dots indicates a stronger signal. Usually, you experience higher throughput  
when the signal is strongest.  
Click Find a Network to open the Connection Wizard.  
Connection  
status  
The status of your network connection.  
Connected to Internet. The wireless Internet connection is OK.  
Connected to Router. The wireless connection to the router is OK, but the  
router is not connected to the Internet.  
169.254.x.x or ___.___.___.___ . The wireless connection to the router is OK,  
but there is a problem with the router. See the online help or Chapter 4,  
“Troubleshooting.  
The connection status is useful in isolating a problem. For example, if you are connected to a  
router, but not to the Internet, then check the router’s Internet connection.  
If you right-click the system tray icon, you can disable the Internet notification feature by clearing  
the check mark enabling notification, as shown in the following figure. If you do so, then only the  
IP address is shown.  
Figure 1-8  
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In Vista, there is one more option: Enable NETGEAR Smart Wizard.  
Figure 1-9  
If you clear the check mark for Enable NETGEAR Smart Wizard, the NETGEAR Smart Wizard is  
disabled, and you must set up the wireless adapter with Vista auto-configuration.  
Wireless-N USB Adapter LED  
The LED on the wireless USB adapter indicates the condition of wireless link.  
Wireless-N USB Adapter  
LED  
Meaning  
Off  
• The wireless USB adapter in not plugged in to the USB port.  
• The wireless USB adapter is in power save mode (default  
from power up or reset).  
Slow  
blinking  
Alternating amber and blue. The wireless USB adapter is  
scanning for a network.  
Amber. The wireless USB adapter is connecting to a  
network at 2.4 GHz.  
Blue. The wireless USB adapter is connecting to a network  
at 5 GHz.  
The LED color changes  
depending on the type of  
network connection. Amber  
indicates 2.4 GHz, and blue  
indicates 5 GHz.  
Blinking  
Solid  
The wireless USB adapter is connected to a wireless network,  
and is sending or receiving data.  
The wireless USB adapter isconnected to a wireless network,  
but it is not sending or receiving data.  
Placing the USB Adapter Cradle  
You can attach the wireless USB adapter directly to a USB port on your computer, or use the USB  
cable to extend the range and obtain better wireless reception.  
To use the USB cable, plastic cradle, and loop-and-hook fastener for better USB adapter placement  
on a computer monitor:  
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1. The wireless USB adapter comes with three black fasteners. Locate the one with a prickly  
side, and attach it to the plastic cradle on the middle of the outside rear.  
Figure 1-10  
2. Insert the wireless USB adapter in the plastic cradle, and connect the USB cable.  
Figure 1-11  
4. Place one of the other pieces of loop-and-hook fastener on the side or back of your monitor  
near the top for better reception. Then join the pieces of the fastener to attach the USB adapter  
in the plastic cradle to the monitor.  
Figure 1-12  
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Removing the WNDA3100 Software  
You can remove the wireless adapter software in these two ways:  
Select the Windows Start menu > RangeMax Dual Band Wireless-N USB Adapter  
WNDA3100 program group > uninstall option, and then follow the screen prompts.  
Select Windows Start menu >Control Panel > Add or Remove Program, and then select the  
RangeMax Dual Band Wireless-N USB Adapter WNDA3100 option, and follow the screen  
prompts.  
Upgrading the WNDA3100 Software  
Upgrades may be available at the NETGEAR website. To install an upgrade, follow these steps.  
1. Write down the settings for any profiles that you want to save. They will not be retained.  
2. Download the upgrade from the NETGEAR website Support page.  
3. Remove the WNDA3100 software from your computer.  
4. Remove the WNDA3100 adapter from your computer, and if prompted restart your computer.  
5. Run the installer that you downloaded (the file ends in .exe).  
6. Follow the installer instructions, and if prompted, restart your computer.  
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Chapter 2  
Network Connections and Wireless Security  
This chapter explains how to use your Wireless-N USB Adapter to connect to your wireless local  
area network (WLAN) and how to set up wireless security for the Wireless-N USB Adapter so that  
it matches the wireless security settings for your network.  
If you chose the Windows XP or Windows Vista Zero Configuration utility during installation, and  
now you want to use the Smart Wizard, you must disable the Windows utility. If you are working  
with the Vista configuration utility, see the NETGEAR online application note at:  
Disabling the Windows Zero Configuration Utility  
To disable the Windows Zero Configuration utility:  
1. Attach the wireless adapter to a USB port for your computer.  
2. In Windows, select Start > Network Connections.  
3. Select Wireless Network Connection, right-click, and then select Properties.  
Figure 2-1  
4. Click the Wireless Networks tab. Then clear the Use Windows to configure my wireless  
settings check box.  
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Understanding the Smart Wizard  
These instructions explain how to use the NETGEAR WNDA3100 Smart Wizard to change the  
wireless USB adapter wireless settings.  
When you have installed the software from the Resource CD, the  
icon appears on your  
desktop and in the Windows system tray. The Windows system tray is located on the Windows  
taskbar. You can either double-click this icon on the desktop or click it in the system tray at any  
time, to use the Smart Wizard. This software automatically restarts when you reboot your  
computer.  
The Smart Wizard provides a complete and easy-to-use set of tools to:  
View details about wireless networks in your area.  
Choose the network that you want to use.  
Configure wireless settings for your wireless USB adapter .  
Save your wireless network settings in profiles.  
Remove or reinstall the wireless adapter software.  
The following sections . explain how to use the Smart Wizard.  
Viewing Wireless Networks in Your Area  
You can use the Networks tab to view all available wireless networks in your area. You can also  
scan to search for wireless networks and refresh the tab.  
To view information about wireless networks:  
1. Use the  
icon to open the Smart Wizard.  
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2. Click the Networks tab to display the following screen:  
You can click a column  
heading to sort.  
If many networks use  
the same channel they  
can interfere with each  
other. (A) indicates a 5 GHz  
network, and (G) indicates a  
2.4 GHz network.  
The status bar shows  
your network connection  
and Internet connection.  
Figure 2-2  
The following buttons are located at the bottom of the Networks tab:  
Help. Display online help.  
Find a Network. View networks and join a network. See “Finding a Network” on page 2-4.  
Connect. Connect to the network that you selected.  
Scan. Check for wireless networks. Clicking Scan refreshes the screen.  
Close. Close the window of the Wizard.  
The screen shows the following information for each network scanned:  
Network Name (SSID). The name assigned to a wireless network. This is the same as the  
SSID or ESSID configuration parameter. Note that as a security measure, some wireless  
access points do not broadcast their SSID. In such cases, the SSID field is blank even though  
the rest of the information is still displayed.  
Channel. The channel determines which operating frequency is used. In this column (A)  
indicates a 5 GHz network, and (G) indicates a 2.4 GHz network.  
N. The access point supports wireless N mode.  
Security. Identifies whether the wireless network uses security settings such as  
WPA2-PSK, WPA-PSK, or WEP.  
Signal. Identifies the signal strength of the communications.  
MAC Address. Identifies the hardware address (MAC address) of the wireless device  
broadcasting this information.  
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Mode. Identifies the type of wireless network — Access Point (Infrastructure) or Computer-  
to-Computer (Ad Hoc)  
Finding a Network  
During the WNDA3100 software installation, the Smart Wizard lists the available networks. After  
installation you can use the Join a Network button on the Network tab at any time to view the  
available networks and select the one that you want to use.  
Note: Make sure that you know the wireless security settings for the network that you  
want to use. For example, if a network uses WEP, you must know the WEP key in  
order to connect to it. If you use secure networks frequently, set up profiles for each  
network with the wireless network and security settings.  
To join a network:  
1. Use the  
icon to open the Smart Wizard. On the status bar, click Find a Network. The  
following screen displays:  
Figure 2-3  
2. Select a network from the drop-down list. If you select a hidden network, then you must enter  
the SSID. Click Next.  
3. Follow the steps of the wizard to specify the wireless security if used, and to create a profile.  
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4. Review you settings, and click Finish.  
The Smart Wizard initiates your wireless connection. You can use the status bar to verify your  
network connection. For more information, see “Smart Wizard Status Bar” on page 1-9.  
Profiles  
The WNDA3100 Smart Wizard uses profiles to store all the settings for a particular wireless  
network. There are two special profile names: Default and Profile.  
Default. The profile named Default automatically scans for any available network. You cannot  
change this profile name.  
Profile. If you do not enter a name in the Profile Name field, the name Profile is used to save  
your settings. If you do this more than once, you are asked if you want to replace the previous  
settings stored in Profile.  
Adding Profiles  
You can store multiple profiles and recall the one that matches the network you want to join.  
If you use your computer to connect to different wireless networks, you can create a profile for  
each wireless network. Then, you can easily load the profile that has all the settings that you need  
to join the network you are using at the time.  
There are two types of wireless network profiles that you can set up:  
Access Point (Infrastructure). Connect to an access point or router with the 802.11  
infrastructure mode.  
Computer-to-Computer (Ad Hoc). Connect directly to another computer with the 802.11  
Ad Hoc mode.  
For more information about wireless network modes, see the wireless reference document at:  
Setting Up a Profile to Connect to an Access Point or Router  
Follow these instructions to set up the RangeMax Dual Band Wireless-N USB Adapter  
WNDA3100 to connect to a wireless access point or router.  
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1. Use the  
icon to open the Smart Wizard. The Settings tab displays:  
Figure 2-4  
2. Enter the network settings.  
a. In the Network Type section, make sure that Access Point (Infrastructure) is selected.  
b. In the Profile field, type the name of the profile.  
c. In the Network Name (SSID) field, select a network or enter the SSID.  
Note: You will not get a wireless network connection unless the network SSID  
matches exactly the SSID used by the access point.  
3. Save your settings in a Profile.  
a. Click Save Profile.  
All the configuration settings are saved in this profile.  
b. Click Apply, then click Close to exit, or click Cancel to return to the previous settings.  
4. Verify wireless connectivity to your network.  
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Use a browser to connect to the Internet, or check for file and printer access on your network.  
Note: If you cannot connect, see Chapter 4, “Troubleshooting”. For problems with  
accessing network resources, the Windows client and file and print sharing  
software might not be installed and configured correctly on your computers.See the  
link to “Internet Networking and TCP/IP Addressing:” in Appendix B.  
Setting up a Computer-to-Computer (Ad Hoc) Profile  
The Computer-to-Computer setting uses Ad Hoc mode. Ad Hoc mode is an 802.11 networking  
framework in which devices or computers communicate directly with each other, without the use  
of an access point. For example, this mode is used when two Windows computers are configured  
with file and print sharing enabled and you want to exchange files directly between them.  
Note: Ad Hoc mode does not work using DHCP settings. Ad Hoc mode requires either  
static IP addresses (such as 192.168.0.1) or the IPX protocol. For help setting up  
static IP addresses, see the PC Networking Tutorial on the Resource CD.  
To create an Ad Hoc mode profile:  
1. Use the  
icon to open the Smart Wizard. The Settings tab displays:  
Figure 2-5  
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2. Enter the network settings.  
a. Select Computer-to-Computer (Ad Hoc) for the network type.  
b. Select or enter the network name (SSID) for the Ad Hoc network.  
c. In the Profile field, type the name of the profile.  
d. Click Apply.  
3. Save your settings in a profile.  
a. Click Save Profile, and all the configuration settings are saved in this profile.  
b. Click Apply, then click Close to exit the Smart Wizard, or click Cancel to return to the  
previous settings.  
4. Configure the computer network settings.  
a. Configure each computer with either a static IP address or with the IPX protocol.  
b. Restart the computers.  
5. Verify wireless connectivity between your peer devices with the ping program:  
a. On the Windows taskbar, select Start > Run.  
Figure 2-6  
b. Assuming the target PC is configured with 192.168.0.1 as its IP address, type:  
ping -t 192.168.0.1  
and then click OK.  
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c. A continuous ping will be sent to the device with the 192.168.0.1 static IP address. The  
ping response should change to Reply.  
Figure 2-7  
Note: If you cannot connect, see “Removing the WNDA3100 Software” in Chapter 1.  
For problems accessing network resources, the Windows client and rile and print  
sharing software might not be installed or configured correctly on your computers.  
See the link to “Internet Networking and TCP/IP Addressing:” in Appendix B.  
Starting a Computer-to-Computer (Ad Hoc) Network Connection  
1. On the Settings tab of the Smart Wizard, select or type the network name (SSID).  
2. Select the Computer-to-Computer (Ad Hoc) network type.  
Note: for Windows Vista computers, you must have administrator rights. Otherwise,  
this option is not available for selection.  
3. Click Initiate Ad Hoc. The Ad Hoc Setting screen displays:  
Figure 2-8  
4. In the Start Ad Hoc drop-down list, select the wireless standard (802.11a, 802.11b, or  
802.11g) for your Ad Hoc computer-to-computer network.  
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5. In the Channel drop-down list, Automatic should work. If you notice interference problems  
with another nearby wireless device, select a channel that is not being used by any other  
wireless networks near your wireless adapter. Use the Networks tab to view the channels in  
use in your area.  
6. Click OK.  
Note: The channel number differs depending on the country. The connection speed  
automatically defaults to the highest speed.  
Wireless Security  
Many networks use wireless security to encrypt wireless data communications. If you try to  
connect to a network with wireless security, the Smart Wizard detects it. Before you can use that  
network, you must set up the WNDA3100 with exactly the same kind of wireless security settings.  
The main types of wireless security used for home networks are the following:  
Wi-Fi Protected Access 2 Pre-Shared Key (WPA2-PSK)  
Wi-Fi Protected Access Pre-Shared Key (WPA-PSK)  
Wired Equivalent Privacy (WEP)  
For more information about wireless security, see the wireless reference document at  
In addition to the wireless security features, networks should use LAN network security features  
such as requiring a user name and password to access the shared resources in the network.  
You can strengthen the security of your wireless connection by enabling Wired Equivalent Privacy  
(WEP) encryption of the wireless data communications. Or, you can use WPA-PSK (Wi-Fi  
Protected Access Pre-Shared Key) encryption. For more information about wireless security, see  
the link to “Wireless Communications:” in Appendix B.  
In addition to the WNDA3100 wireless security features, you should also configure appropriate  
LAN network security features such as requiring a user name and password to access the shared  
resources in your network.  
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Wireless Network Name (SSID) and Security Settings  
Print this form, fill in the configuration parameters, and put it in a safe place for possible future  
reference. For an existing wireless network, the person who set up the network can provide this  
information.  
Network Name (SSID). The service set Identification (SSID) identifies the wireless local area  
network. Any (First available network) is the default WNDA3100 wireless network name  
(SSID). You may customize it using up to 32 alphanumeric characters. Write your customized  
wireless network name (SSID) on the line below.  
Note: The SSID in the wireless access point is the SSID you configure in the wireless  
USB adapter. For the access point and wireless nodes to communicate with  
each other, all must be configured with the same SSID.  
Wireless network name (SSID): ______________________________  
If WPA2-PSK or WPA-PSK authentication is used:  
Passphrase: ______________________________ These characters are case-sensitive.  
Enter a word or group of printable characters. When you use WPA-PSK, the other devices  
in the network cannot connect unless they are set to WPA-PSK as well, and are configured  
with the correct passphrase.  
If WEP authentication is used:  
WEP encryption key size. Identify one: 64-bit or 128-bit. The encryption key size must  
match the wireless network settings.  
Data encryption (WEP) keys. There are two methods for creating WEP data encryption  
keys. Whichever method you use, record the key values in the spaces below.  
Passphrase method: ______________________________ These characters are  
case-sensitive. Enter a word or group of printable characters and click the Generate  
Keys button. Not all wireless devices support the passphrase method.  
Manual method. These values are not case sensitive. For 64-bit WEP, enter 10 hex  
digits (any combination of 0–9 or a–f). For 128-bit WEP, enter 26 hex digits.  
Key 1: _____________________________ Key 2: _____________________________  
Key 3: _____________________________ Key 4: _____________________________  
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Setting Up WPA-PSK Security  
To configure WPA-PSK security:  
1. Run the WNDA3100 Smart Wizard.  
a. Make sure that the WNDA3100 software is installed and the wireless USB adapter is fully  
inserted in a USB port in your computer.  
b. Use the  
icon to open the Smart Wizard. The Settings tab displays:  
Figure 2-9  
2. Configure the Security settings.  
a. In the Profile field, select the profile, or type in a profile name.  
b. In the Network Name (SSID) field, and then select the network, or enter the SSID.  
Note: You will not get a wireless network connection unless the network SSID  
matches exactly what is configured in the access point.  
c. In the Security section, select WPA2-PSK [AES], and enter the passphrase.  
For more about WPA2-PSK, see the link to “Wireless Communications:” in Appendix B.  
3. Save your settings in a profile.  
a. Click the Save Profile button. All the configuration settings are saved in this profile.  
b. Click Apply, and then click Close to exit the Smart Wizard.  
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Setting Up WEP Encryption Security  
Follow the steps below to configure WEP encryption security:  
1. Run the WNDA3100 Smart Wizard.  
a. Make sure that the WNDA3100 software is installed and the wireless USB adapter is  
connected to the USB port in your computer.  
b. Use the  
icon to open the Smart Wizard. The Settings tab displays:  
Figure 2-10  
2. Configure the Security settings.  
a. In the Profile field, select the profile or type in a profile name.  
b. In the Network Name (SSID) field, select the network, or enter the SSID.  
Note: You will not get a wireless network connection unless the network SSID  
matches exactly what is configured in the access point.  
c. In the Security section, select WEP.  
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3. Select the WEP encryption strength you will use.  
64-bit WEP data encryption  
128-bit WEP data encryption  
Note: Larger encryption keys require more processing and may slow the  
communications response times.  
4. Select Create with Passphrase, and enter the passphrase. The configuration utility  
automatically generates the WEP keys.  
Note: The characters are case-sensitive. Be sure to use the same passphrase for all the  
wireless devices in the network.  
If the passphrase method is not available in the other devices, you must manually enter the  
keys to match exactly what is in the access point and other 802.11b wireless devices.  
5. Save your settings in a profile.  
a. Click the Save Profile button. All the configuration settings are saved in this profile.  
b. Click Apply.  
c. Click Close to exit the configuration utility.  
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Statistics Tab  
The Statistics tab provides real time and historical trend information about the data traffic and  
performance of your wireless adapter.  
Figure 2-11  
Transmit/Receive Performance (%). A real-time graph identies the total, receive, and  
transmit utilization as a percentage the total possible.  
Transmit, Receive, and Total (TxRx). Radio buttons let you select whether to display the  
transmit performance, the receive performance, or both in the same graph.  
Transmit Statistics. Identifies transmit megabits per second (Mbps), transmit packets per  
second (Tx Packets/s), total transmitted packets, and transmit errors.  
Receive Statistics. Identifies receive megabits per second (Mbps), receive packets per second  
(Rx Packets/s), total received packets, and reception errors.  
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About Tab  
The About tab displays the current version information.  
Figure 2-12  
The following information is displayed in the About tab:  
Regional Domain. This is the region setting for the wireless adapter. The approved channels  
for the region are automatically scanned. Governments regulate the channels used for wireless  
transmission. Operating the wireless adapter in a different region might violate local laws.  
Driver Version. The wireless adapter driver version.  
Hardware Version. The hardware version of the wireless USB adapter.  
Driver Date. The wireless adapter driver release date.  
MAC Address. The MAC address of the adapter. The Media Access Control address is a  
unique 48-bit hardware address assigned to every network interface card. Some wireless  
networks restrict access based on a list of known MAC addresses. If you are communicating  
with such a network, you must provide the address shown here to the network administrator  
before you are allowed to connect. Restricting access by MAC address adds an obstacle  
against unwanted access to your network. However, unless you use data encryption security,  
the data broadcast over the wireless link is fully exposed.  
IP Address. The IP address assigned to this adapter.  
Smart Wireless Utility. The version and release date of the Smart Wizard.  
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Advanced Settings  
You can use the Advanced Settings screen to configure the preamble (GHz) that the adapter uses.  
The available settings are Auto, 2.4 GHz, and 5 GHz. You can use the 5GHz range to avoid  
interference in the 2.4GHz range. The 2.4GHz range is commonly used by cordless telephones.  
Note: The default settings for the Fragmentation Threshold field and RTS/CTS  
Threshold field usually work fine. Do not change them unless you have a specific  
reason to do so.  
By changing the preamble setting, you have the option to connect to the following types of  
wireless networks.  
2.4 GHz + 5GHz. Connect to both 2.4GHz and 5GHz access points, up to 300 Mpbs.  
2.4 GHz only. Connect only to 2.4GHz access points, up to 300 Mpbs.  
5 GHz only. Connect only to 5 GHz access points, up to 300 Mpbs.  
2.4 GHz. Connect to 802.11b/g access points, up to 54 Mbps.  
5 GHz. Connect to 802.11a access points, up to 54 Mbps.  
To change the preamble (GHz) setting:  
1. On the Settings tab, click the Advanced Settings button to display the following screen.:  
Figure 2-13  
Note: for Windows Vista computers, you must have administrator rights. Otherwise,  
this option is not available for selection.  
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2. In the Advanced section of the screen, select the setting that you want from the drop-down list.  
Changing the setting in the Preamble field affects which options are available in the Wireless  
Mode section of this screen. You can change the preamble for better throughput if you  
experience interference, such as from a cordless telephone. Many cordless phones use 2.4  
GHz, but some use 5 GHz or 6 GHz.  
Auto. Up to 300 Mbps (2.4 GHz and 5 GHz).  
2.4 GHz. Use a 2.4 GHz preamble.  
Long. Use a long preamble for 5 GHz networks.  
3. Click OK.  
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Chapter 3 Wireless Network Performance  
This chapter explains how to use your RangeMax Dual Band Wireless-N USB Adapter  
WNDA3100 to connect to your wireless local area network (WLAN) and how to set up wireless  
security for the wireless USB adapter so that it matches the wireless security settings for your  
network.  
Optimizing Wireless Performance  
The speed and operating distance or range of your wireless connection can vary significantly based  
on the location of the wireless router. You should choose a location for your router that will  
maximize the network speed.  
The following list describes how to optimize wireless router performance.  
Identify critical wireless links.  
If your network has several wireless devices, decide which wireless devices need the highest  
data rate, and locate the router near them. Many wireless products have automatic data-rate  
fallback, which allows increased distances without losing connectivity. This also means that  
devices that are farther away mighty be slower. Therefore, the most critical links in your  
network are those where the traffic is high and the distances are great. Optimize those first.  
Choose placement carefully. For best results, place your router:  
Near the center of the area in which your computers will operate.  
In an elevated location such as a high shelf where the wirelessly connected computers  
have line-of-sight access (even if through walls).  
Avoid obstacles to wireless signals.  
Keep wireless devices at least two feet from large metal fixtures such as file cabinets,  
refrigerators, pipes, metal ceilings, reinforced concrete, and metal partitions.  
Keep the devices away from large amounts of water such as fish tanks and water coolers.  
Reduce interference.  
Avoid windows unless communicating between buildings.  
Place wireless devices away from various electromagnetic noise sources, especially those in  
the 2400–2500 MHz frequency band. Common noise-creating sources are:  
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Computers and fax machines (no closer than 1 foot)  
Copying machines, elevators, and cell phones (no closer than 6 feet)  
Microwave ovens (no closer than 10 feet)  
Choose your settings.  
Use a scanning utility to determine what other wireless networks are operating nearby, and  
choose an unused channel.  
Turn off SSID Broadcast, and change the default SSID. Other nearby devices might  
automatically try to connect to your network several times a second, which can cause  
significant performance reduction.  
Optimizing Your Network Bandwidth  
The speed of network connections depends on the type of equipment that you use. Try to use high-  
speed technologies for network connections with the heaviest traffic to avoid lower-speed  
bottlenecks in the path. The following figure shows a home network that includes many different  
connection speeds.  
Figure 3-1  
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In the network shown in the previous figure, the two PCs with gigabit (1000 Mbps) Ethernet  
adapters have a gigabit connection through the router to the storage server. With a high-speed  
router this connection allows for extremely fast backups or quick access to large files on the server.  
The PC connected through a pair of Powerline HD adapters is limited to the 200 Mbps speed of the  
Powerline HD connection. Although any of the links in this example would be sufficient for high-  
traffic applications such as streaming HD video, the use of older devices such as 10 Mbps Ethernet  
or 802.11b wireless would create a significant bottleneck.  
In planning your network, think about which tasks will have the heaviest traffic flow between  
them. Examples are:  
A media center in one room streaming high-definition video from a server in another room  
A storage device that is used for backing up your computers  
Overview of Home and Small Office Networking  
Technologies  
Common connection types and their speed and security considerations are:  
Broadband Internet  
Your Internet connection speed is determined by your modem type, such as ADSL or cable  
modem, as well as the connection speed of the sites to which you connect, and general Internet  
traffic. ADSL and cable modem connections are asymmetrical, meaning they have a lower  
data rate to the Internet (upstream) than from the Internet (downstream). Keep in mind that  
when you connect to someone else who also has an asymmetrical connection, the data rate  
between your sites is limited by each side’s upstream data rate. A typical residential ADSL or  
cable modem connection provides a downstream throughput of about 1 to 3 megabits per  
second (Mbps). Newer technologies such as ADSL2+ and Fiber to the Home (FTTH) l  
increase the connection speed to tens of Mbps.  
Wireless  
A high-speed wireless router can provide a wireless data throughput of up to 300 Mbps using  
technology called multiple-input multiple-output (MIMO), in which multiple antennas  
transmit multiple streams of data. The use of multiple antennas also provides excellent range  
and coverage. With the introduction of the newer WPA and WPA2 encryption and  
authentication protocols, wireless security is extremely strong.  
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To get the best performance, use newer adapters such as RangeMax adapters for your  
computers. A high-speed router might be compatible with older 802.11b and 802.11g adapters,  
but the use of these older wireless technologies in your network can result in lower throughput  
overall (typically less than 10 Mbps for 802.11b and less than 40 Mbps for 802.11g). In  
addition, many older wireless products do not support the latest security protocols, WPA and  
WPA2.  
Powerline  
For connecting rooms or floors that are blocked by obstructions or are distant vertically,  
consider networking over your building’s AC wiring. NETGEAR’s Powerline HD family of  
products delivers up to 200 Mbps to any outlet, while the older-generation XE family of  
products delivers 14 Mbps or 85 Mbps. Data transmissions are encrypted for security, and you  
can configure an individual network password to prevent neighbors from connecting.  
The Powerline HD family of products can coexist on the same network with older-generation  
XE family products or HomePlug 1.0 products, but they are not interoperable with these  
older products.  
Wired Ethernet  
As Gigabit Ethernet ports become common on newer computers, wired Ethernet remains a  
good choice for speed, economy, and security. Gigabit Ethernet can extend up to 100 meters  
with twisted-pair wiring of CAT-5e or better. A wired connection is not susceptible to  
interference, and eavesdropping would require a physical connection to your network.  
Note: Actual data throughput will vary. Network conditions and environmental factors,  
including volume of network traffic, building materials and construction, and  
network overhead, can lower actual data throughput rate.  
Assessing Your Speed Requirements  
Because your Internet connection is likely to operate at a much lower speed than your local  
network, faster local networking technologies might not improve your Internet experience.  
However, many emerging home applications require high data rates. For example:  
Streaming HD video requires 10 to 30 Mbps per stream. Because latency and packet loss can  
disrupt your video, plan to provide at least twice the capacity you need.  
Streaming MP3 audio requires less than 1 Mbps per stream and does not strain most modern  
networks. Like video, however, streaming audio is also sensitive to latency and packet loss, so  
a congested network or a noisy link can cause problems.  
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Backing up computers over the network has become popular due to the availability of  
inexpensive mass storage. Table 3-1 shows the time to transfer 1 gigabyte (1 GB) of data using  
various networking technologies.  
Table 3-1. Theoretical Transfer Time for 1 Gigabyte  
Network Connection  
Theoretical Raw Transfer Time  
Gigabit Wired Ethernet  
RangeMax Dual Band Wireless-N  
Powerline HD  
8 seconds  
26 seconds  
40 seconds  
100 Mbps Wired Ethernet  
802.11g wireless  
80 seconds  
150 seconds  
700 seconds  
800 seconds  
2700 seconds  
144,000 seconds (40 hours)  
802.11b wireless  
10 Mbps Wired Ethernet  
Cable Modem (3 Mbps)  
Analog Modem (56 kbps)  
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Chapter 4 Troubleshooting  
This chapter provides information about troubleshooting your RangeMax Dual Band Wireless-N  
USB Adapter WNDA3100. For information about connecting to wireless networks and the  
Internet, see “Basic Setup” in Chapter 1.  
Troubleshooting Tips  
Use the following information to solve common problems you may encounter. Also, refer to the  
knowledge base on the NETGEAR website at http://www.netgear.com/support/main.asp.  
Table 4-1. Troubleshooting Tips  
Problem  
Action  
The LED is not lit.  
The WNDA3100 is not connected to the USB port correctly or  
the WNDA3100 software is not loaded.  
• Remove and reinsert the WNDA3100.  
• Check the Windows device manager to see if the  
WNDA3100 is recognized and enabled. Reload the  
WNDA3100 software, if necessary.  
• Try to install the WNDA3100 in a different USB slot on your  
system if one is available.  
The LED blinks, but the WNDA3100 is not The WNDA3100 is trying to connect to an access point, but  
connected to an access point.  
cannot connect.  
• The access point might not be powered on.  
• The access point and the WNDA3100 are not configured  
with the same wireless parameters. Check the SSID and  
wireless security settings.  
I cannot connect to an access point.  
The access point is available, and there is  
good signal strength.  
• If the access point is WPA-PSK protected, you need the  
correct WPA-PSK passphrase. Otherwise, the WNDA3100  
is still connected to the previous access point, and you  
cannot change to the WPA-PSK access point.  
• If the access point is WEP protected (either 64- or 128- bit  
encryption), you are prompted to enter the WEP encryption  
security information.  
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Table 4-1. Troubleshooting Tips (continued)  
Problem  
Action  
Throughput is only 54 Mbps or only 14  
Mbps.  
The RangeMax Dual Band Wireless-N USB Adapter  
WNDA3100 can operate at faster speeds.  
• At 54 Mbps you are probably connecting to a standard  
802.11g network. See Chapter 3, “Wireless Network  
Performance”.  
• If you do not have a USB 2.0 port on your PC, the  
throughput is limited to the 14 Mbps of the USB 1.1  
standard.  
The Smart Wizard keeps asking me to save If you change the settings, the Smart Wizard offers you the  
settings.  
chance to save the changes. To avoid this prompt, simply click  
Apply before you close the Smart Wizard.  
Two WNDA3100 icons are in the system  
tray.  
You have an older software version installed on your system  
and it needs to be removed. See “Removing the WNDA3100  
Software” in Chapter 1 or “Upgrading the WNDA3100  
Software” in Chapter 1.  
I can connect to the access point, but not to This could be a physical layer problem or a network  
the other computers on the network or to  
the Internet.  
configuration problem.  
1. Check to make sure that the access point is physically  
connected to the Ethernet network.  
2. Make sure that the IP addresses and the Windows  
networking parameters are all configured correctly. See  
the link to “Internet Networking and TCP/IP Addressing:” in  
Chapter B.  
3. Restart the cable or DSL modem, router, access point, and  
computer.  
Ho can I view the IP address for the  
wireless USB adapter?  
To view the RangeMax Dual Band Wireless-N USB Adapter  
WNDA3100 IP address, click the WNDA3100 icon to open the  
Smart Wizard. Then check the IP address in the About page.  
No IP address is assigned to the RangeMax This can occur if you upgraded your RangeMax Dual Band  
Dual Band Wireless-N USB Adapter  
WNDA3100.  
Wireless-N USB Adapter WNDA3100 software and did not  
reboot your system.  
• Either restart your computer, or connect to a different access  
point.  
• It does not usually help to shut down the Smart Wizard or  
disable or enable the wireless USB adapter.  
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Ad Hoc Mode Is Not Working Correctly  
You must click the Initiate Ad Hoc button before you click Apply. Here is how you start an Ad  
Hoc network:  
1. Fill in the Network Name (SSID) field.  
2. Select the Computer-to-Computer (Ad Hoc) network type.  
3. Click Initiate Ad Hoc.  
4. Accept the default settings, or make your changes and click OK.  
5. Click Apply.  
Note: Be sure that all computers in your Ad Hoc network are configured with static IP  
addresses in the same subnet.  
Windows XP Occasional Connection Problems  
Windows XP users who apply Windows XP Hotfix (SP2) Q815485 from the Windows XP Update  
Service might not be able to connect to the Internet, might have dropped wireless connections, or  
both when using the RangeMax Dual Band Wireless-N USB Adapter WNDA3100. You can delete  
this Hotfix from the Add or Remove Programs utility in the Control Panel.  
To delete Windows XP Hotfix (SP2) Q815485:  
1. Select Start > Control Panel > Add/Remove Programs.  
2. Select Windows XP Hotfix (SP2) Q815485, and then click Remove.  
You might receive an error message that states that some program on the computer may  
not work correctly if the update is removed.  
You can ignore this error message, and then click Yes to remove the update.  
3. Restart your computer, and rerun the Smart Display Setup Wizard.  
This should solve your connection issue. You can restore this hotfix by following this link:  
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Appendix A Technical Specifications and Factory  
Default Settings  
Technical Specifications  
The following table provides technical specifications for the wireless USB adapter.  
Antenna  
2 integrated internal wireless antennas  
Standards  
802.11a, 802.11n draft 2.0, 802.11g, or 802.11b  
Radio Data Rate  
1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54, 08, 140, 246, and 300 Mbps  
(Auto Rate Sensing)  
Frequency  
2.4 GHz to 2.5 GHz CCK and OFDM Modulation); 5 GHz  
Power  
5V Bus powered  
Emissions  
FCC, CE  
Bus interface  
Provided drivers  
Operating Environment  
Encryption  
USB 2.0  
Microsoft Vista, Windows XP  
Operating temperature: 0 to 40° C  
40-bit (also called 64-bit) and 128-bit WEP data encryption, and WPA-PSK  
Limited 1-year warranty  
Warranty  
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Factory Default Settings  
The following table lists the default settings of your wireless USB adapter.  
Feature  
Description  
Smart Wizard  
Wireless  
Enabled  
Wireless Communication  
Enabled  
Wireless Network Name (SSID)  
Security  
Any (will connect to first wireless network that responds)  
Disabled  
Network Type  
Infrastructure  
Transmission Speed  
Country/Region  
Operating Mode  
Data Rate  
Autoa  
United States (varies by region)  
802.11a, 802.11n, 802.11g, 802.11b  
Up to 300 Mbps  
a. Maximum wireless signal rate (IEEE Standard 802.11). Actual throughput will vary. Network conditions  
and environmental factors, including volume of network traffic, building materials and construction, and  
network overhead, lower actual data throughput rate.  
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Appendix B Related Documents  
This appendix provides links to reference documents you can use to gain a more complete  
understanding of the technologies used in your NETGEAR product.  
Document  
Link  
Windows XP and Vista  
Wireless Configuration  
Utilities Application Note  
Internet Networking and  
TCP/IP Addressing:  
Wireless Communications:  
Preparing a Computer for  
Network Access:  
Virtual Private Networking  
(VPN):  
Glossary:  
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