Muratec Fax Machine M840 User Manual
M840 / M860 / M880  
Operating Instructions  
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Well come to your Muratec fax machine!  
We know you want to use your fax machine now, without first having to climb over a mountain of jargon.  
So we’ve divided these instructions into six section.  
“Getting Started” (see page 1.1)  
covers only what you absolutely have to know to use your machine immediately.  
“Beyond the Basics” (see page 2.1)  
provides more details. When you have time, look through it to learn more about  
your machine’s many features, as well as fax in general.  
“SmartPort” (see page 3.1)  
describes how your fax machine is used as an image scanner and printer for your computer.  
Note:  
It is available only for M860.  
“Answering Machine” (see page 4.1)  
describes a high-quality answering machine built-in your fax machine.  
Note:  
It is available only for M880.  
Finally, “Just in Case…” (see page 5.1)  
will help you decide what to do if you ever have a problem with your machine.  
It also tells you how to give it the kind of easy, sensible care that should help keep troubles to a minimum.  
The next two pages show the entire contents of these instructions.  
Skim through them now if you’d like (they’ll prove more helpful as time passes),  
or just go on past them to “Getting Started” and, well, get started!  
And thanks for choosing Muratec.  
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D61-90160-61  
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What’s in these operating instructions  
Note:  
Each section also contains its own (more abbreviated) table of contents, as well.  
Section 1 Getting Started  
Section 2 Beyond the Basics  
What’s inside in this section ........................................................................................1.1  
A Quick Introduction to Fax in General ................................................................1.1  
What’s inside in this section ........................................................................................2.1  
Getting everything just the way you want it.................................................................2.2  
Setting the Primary Resolution Mode....................................................................2.2  
Setting the Number of Rings..................................................................................2.2  
Set Silent Mode......................................................................................................2.2  
Print User Settings .................................................................................................2.3  
Unpacking....................................................................................................................1.2  
Machine Layout ...........................................................................................................1.2  
Control Panel (M840 / M860 Model)...........................................................................1.4  
Control Panel (M880 Model) .......................................................................................1.6  
Program Key..........................................................................................................1.8  
You’re in Control...................................................................................................1.9  
Autodialer ....................................................................................................................2.4  
Autodialer basics....................................................................................................2.4  
Using One-Touch Numbers ...................................................................................2.5  
Using Speed-Dial Numbers....................................................................................2.6  
EasyDial directory dialing......................................................................................2.8  
Setting Up ..................................................................................................................1.10  
Phone and Electrical Requirements .....................................................................1.10  
Tips for Use .........................................................................................................1.10  
Connecting the Handset, Telephone Line Cord and Power Cord ........................1.11  
Installing Paper....................................................................................................1.12  
A Word about Paper ............................................................................................1.12  
Adjusting Monitor and Ringer Volume ...............................................................1.13  
Attaching A Second Telephone or Answering Machine......................................1.13  
Broadcasting.................................................................................................................2.9  
Relay Broadcast Initiation......................................................................................2.9  
Delayed Transmission ................................................................................................2.10  
Setting up A Delayed Transmission.....................................................................2.10  
Reviewing or Canceling a Delayed Command.....................................................2.10  
Printing a List of Delayed Command...................................................................2.11  
EasyStart ....................................................................................................................1.14  
Clearing Memory.................................................................................................1.14  
Using EasyStart to Enter Initial Settings..............................................................1.14  
Polling........................................................................................................................2.12  
Regular Polling ....................................................................................................2.12  
Database Polling ..................................................................................................2.12  
The Other Side of the Coin: Being Polled ...........................................................2.13  
Limiting Polling Access to Your Fax Machine....................................................2.13  
Sending Faxes ............................................................................................................1.15  
Some Guidelines..................................................................................................1.15  
How to Insert A Document ..................................................................................1.16  
Sending................................................................................................................1.16  
Sending A Fax with On-Hook Dialing or A Handset...........................................1.16  
Redialing..............................................................................................................1.17  
Special Features .........................................................................................................2.14  
Cover Page...........................................................................................................2.14  
Setting the Alarm Clock.......................................................................................2.15  
Confirmation Reports...........................................................................................2.15  
Set Activity Journal..............................................................................................2.16  
Call Request.........................................................................................................2.16  
Receiving Faxes .........................................................................................................1.18  
Reception Mode...................................................................................................1.18  
Tel Ready Mode...................................................................................................1.18  
Fax Ready Mode..................................................................................................1.18  
T/F Ready Mode ..................................................................................................1.19  
Ans Ready Mode..................................................................................................1.20  
“Being Called” Display........................................................................................1.21  
Low-Paper Warning.............................................................................................1.21  
Security ......................................................................................................................2.17  
The Passcode........................................................................................................2.17  
TX Protection.......................................................................................................2.17  
SecureMail Transmission.....................................................................................2.18  
Block Junk Fax ....................................................................................................2.18  
Scramble Feature .................................................................................................2.19  
Telephone Features ....................................................................................................1.22  
Redial...................................................................................................................1.22  
Hold .....................................................................................................................1.22  
On-hook Dialing ..................................................................................................1.22  
You can EasyDial regular phone calls, too ..........................................................1.22  
Caller ID ..............................................................................................................1.22  
Making Copies...........................................................................................................1.23  
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Section 3 SmartPort: This feature is available only for Muratec M860  
Section 5 Just in Case…  
What’s inside in this section ........................................................................................3.1  
What’s inside in this section ........................................................................................5.1  
SmartPort: fax/computer connectivity..........................................................................3.2  
SmartPort Requirements for Your Computer.........................................................3.2  
A Preview of the Plug-in........................................................................................3.2  
Making the SmartPort Connection.........................................................................3.3  
To Turn the SmartPort On or Off:..........................................................................3.3  
Scanning From Your Fax Machine to Your Computer..........................................3.3  
Printing from Your Computer to Your Fax Machine.............................................3.3  
Sending Faxes with Your Computer ......................................................................3.4  
Clearing Paper Jams.....................................................................................................5.2  
If an Original Document Jams ...............................................................................5.2  
If a Recording Paper Jam.......................................................................................5.2  
Figuring Out Communications Problems.....................................................................5.3  
Alarm .....................................................................................................................5.3  
LCD Error Messages..............................................................................................5.3  
Error Codes............................................................................................................5.3  
Caring for Your Fax Machine ......................................................................................5.6  
Cleaning Tips.........................................................................................................5.6  
Corrective Cleaning ...............................................................................................5.6  
Section 4 Answering Machine: This feature is available only for Muratec M880  
What’s inside in this section ........................................................................................4.1  
Common Questions......................................................................................................5.8  
Setting up Your Answering Machine...........................................................................4.2  
Storage Capacity....................................................................................................4.2  
Answering Machine Mode.....................................................................................4.2  
Recording Your Outgoing Messages .....................................................................4.3  
Appendix  
Specifications..............................................................................................................A.1  
Playing or Erasing the Memo and Messages................................................................4.5  
Playing the Memo and Messages...........................................................................4.5  
Erasing the Memo and Messages...........................................................................4.5  
Memo.....................................................................................................................4.5  
Secure Memos: Voice Mail Boxes...............................................................................4.7  
Creating Voice Mail Boxes or Changing Passcodes..............................................4.7  
Recording a Message to a Voice Mail Box............................................................4.7  
Playing Messages Stored in a Voice Mail Box......................................................4.8  
Checking the Number of Messages........................................................................4.9  
Printing Voice Mail Box List.................................................................................4.9  
Erasing Voice Mail Box Messages ........................................................................4.9  
Accessing Your Voice Mail Box Remotely.........................................................4.10  
Remote Access...........................................................................................................4.11  
Creating or Changing the Remote Access Passcode ............................................4.11  
Remote Access Features ......................................................................................4.11  
Accessing Your Fax Remotely.............................................................................4.11  
Remote Access to Voice Mail Box System..........................................................4.13  
Toll Saver.............................................................................................................4.14  
Paging..................................................................................................................4.15  
If You Answer While the Fax’s Answering Machine is  
Recording ICM / Playing OGM........................4.16  
Playback Order ....................................................................................................4.16  
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Section 1  
Getting Started  
A quick and friendly trip  
through the basics  
of your fax machine.  
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Getting Started  
What’s inside in this section  
A Quick Introduction to Fax in General  
Unpacking............................................................................................................. 1.2  
Machine Layout.................................................................................................... 1.2  
Control Panel (M840 / M860 Model).................................................................... 1.4  
Control Panel (M880 Model)................................................................................ 1.6  
Setting Up........................................................................................................... 1.10  
EasyStart............................................................................................................. 1.14  
Sending Faxes..................................................................................................... 1.15  
Receiving Faxes.................................................................................................. 1.18  
Telephone Features............................................................................................. 1.22  
Making Copies.................................................................................................... 1.23  
What is a “fax document”?  
Simply put, a “fax document” is anything a fax user wants to fax to someone else.  
It can be just one page or as many pages as you need. It can be text, a photograph  
or even your child’s latest drawing!  
What is a “fax number”?  
Because your fax operates on standard phone lines, a “fax number” is just a  
regular phone number and, because your fax is also a high-quality, full-featured  
telephone, your fax number can be your regular phone number. You can ---- but  
this isn’t necessary---- dedicate a phone number to your fax machine, letting you  
use one number for ordinary voice calls and one just for fax.  
What are resolution and greyscale?  
Just as cars are measured by engine size and stereo systems are measured by watts  
per channel, so fax machines are measured by resolution and greyscale. So let’s  
talk about these for a moment. Resolution refers to the sharpness of a fax  
transmission. It’s expressed in lines per inch (lpi). An international agency has  
defined three specific levels of resolution:  
• Normal (203 horizontal × 98 vertical lpi)  
• Fine (203 × 196 lpi)  
• Superfine (203 × 392 lpi).  
Similarly, one can judge a fax transmission by its number of greyscale levels, or  
shades of grey ----really, halftones such as you might see in a newspaper photo.  
It’s likely most of your fax documents will be dark text on white paper. However,  
when you want to send photographs and other shaded items, you can set your fax  
machine to transmit in 64-scale greyscale.  
So why not always set your fax machine for superfine, or  
for greyscale?  
Because these settings make your machine send more information, making  
transmissions last longer and (on long-distance calls) driving up your phone bills.  
That’s why, as you’ll see, we’ve made it easy for you to set your fax machine for  
the most efficient, and truest, transmission of the types of documents you send!  
1.1  
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Getting Started  
Unpacking  
Machine Layout  
As you unpack your fax machine, check for the following items:  
Note: Don’t worry if some of the terms used here are unclear to you right now!  
We’ll explain everything fully. Once you’re more familiar with these  
terms, this page will be an even handier reference to your Muratec fax  
machine.  
1. Fax machine  
5. Paper spacer * 2  
2. Handset and curl cord 6. Starter paper roll (1/2 inch-roll, A4 15 m)  
3. Telephone line cord * 1 7. Operating instructions (this manual)  
4. Power cord * 1  
Handset  
1.  
2.  
----Used for voice communication, just as with a telephone.  
1:  
2:  
Control Panel  
*
*
The telephone line cord and the power cord type may differ due to local  
regulations.  
---- Location of the keys used to operate your fax machine.  
See page 1.4 or 1.6 for more details.  
The paper spacer is not present in some countries.  
LCD  
3.  
4.  
---- One-line, 16-character liquid crystal display. It shows the system  
status and fax operation.  
Be sure to save the box and packing materials for reshipment.  
Document Guides  
---- Adjust to align your document in the document  
feeder.  
Document Feeder  
Document Hopper  
5.  
6.  
----Holds up to 10 pages for faxing or copying.  
----Supports the documents for straighter feeding.  
1.2  
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Getting Started  
7. Top Cover ---- Allows access for loading paper into, and correcting paper  
jams within, your fax machine.  
8. Top Cover Release ----Push to open the top cover of your fax machine.  
9. Original Document Exit ---- Slot from which the pages of your original  
document (the pages you insert into the machine for faxing ) exit.  
10. Printed Document Exit ---- Slot from which printed documents exit.  
11. HANDSET Jack ----Standard RJ-11 modular telephone jack for connecting  
your fax machine’s telephone handset.  
12. Ringer Volume Control ---- Adjusts the ringer volume to one of three  
settings: High, Medium, or Low.  
13. EXT.TEL Jack ----Standard RJ-11 modular telephone jack for (optionally)  
connecting your telephone answering machine or your second telephone  
(including a cordless model).  
14. LINE Jack ----Standard RJ-11 modular telephone jack for connecting your  
fax machine to the phone line.  
15. Monitor Volume Control ---- Controls the volume of your fax machine’s  
monitor speaker for more pleasant on-hook dialing.  
16. AC Power Jack ----Female jack for connecting AC power cord.  
17. On/Off Switch ---- Turns power to your fax machine on and off.  
1.3  
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Getting Started  
Control Panel (M840 / M860 Model)  
1.4  
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Getting Started  
Here’s a brief description of the keys on your fax machine and what they do.  
Important: Some of the functions we’ll mention, here, are covered in the “Beyond the basics” section.  
1. LCD (Liquid Crystal Display) ---- A one-line, 16-character display which keeps you in touch with your fax machine’s status and its fax operations. Its messages vary,  
depending upon what your fax machine is doing or how it is set.  
2. contrast/cancel ----When a document is in the document feeder, press this key to toggle among normal, dark, or light contrast settings. Otherwise, press this key to  
delete characters on the LCD and cancel commands.  
3. program ----Press to scroll (move) through features and command options as displayed on the LCD.  
4. stop ---- Press this all-purpose “Whoa!” key to stop the fax machine’s current operation; also feeds a document on through the feeder and kills alarms.  
5. copy ----Press to make one copy of a document.  
6. start ---- Press to start manual fax transmission or reception.  
7. receive ---- Changes your fax from manual to automatic reception.  
8. speed dial ----toggles between letting you enter speed dial numbers and displaying speed dial entries (including names) on the LCD.  
9. mode/enter ----When a document is in the document feeder, press this key to toggle among the three resolution modes and the halftone (grayscale) mode. Otherwise,  
press this key to confirm user settings, begin certain operations and move through command levels.  
10. Numeric Keypad ---- Serves as a keypad for dialing numbers, and also teams with other keys for a variety of functions.  
11. redial/pause ----When you’re entering an autodialer number, pressing this key produces a variety of special characters which can be useful for long-distance numbers.  
Otherwise, this redials the last number you dialed.  
12. monitor/call ----Press for hands-free dialing using the fax machine’s built-in speaker. During transmission, pressing this key activates call request.  
13. hold ---- Toggles between putting a caller on hold and returning to call.  
14. One-Touch Keys (a through e) ---- Used for one-touch dialing, in programming your fax machine.  
15. tone ---- Lets you temporarily switch from pulse to tone dialing.  
16. flash ---- Press during a call to send a “Flash” signal.  
1.5  
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Getting Started  
Control Panel (M880 Model)  
1.6  
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Getting Started  
Here’s a brief description of the keys on your fax machine and what they do.  
Important: Some of the functions we’ll mention, here, are covered in the “Beyond the basics” section.  
1. LCD (Liquid Crystal Display) ---- A one-line, 16-character display which keeps you in touch with your fax machine’s status and its fax operations. Its messages vary,  
depending upon what your fax machine is doing or how it is set.  
2. pager lamp ---- Lights up when you have activated the pager function.  
3. alarm lamp ----If lit, indicates a problem has occurred during fax communication. (Also accompanied by several beeps at the beginning of the problem; but the alarm  
lamp stays lit to notify you of the problem even if you’re out of hearing range of the time.)  
4. program ----Press to scroll (move) through features and command options as displayed on the LCD.  
5. contrast/cancel ----When a document is in the document feeder, press this key to toggle among normal, dark, or light contrast settings. Otherwise, press this key to  
delete characters on the LCD and cancel commands.  
6. mode/enter ----When a document is in the document feeder, press this key to toggle among the three resolution modes and the halftone (grayscale) mode. Otherwise,  
press this key to confirm user settings, begin certain operations and move through command levels.  
7. receive/tone ---- Changes your fax from manual to automatic reception. Lets you temporarily switch from pulse to tone dialing.  
8. mic ---- Built-in microphone to record your memo and outgoing messages.  
9. stop ---- Press this all-purpose “Whoa!” key to stop the fax machine’s current operation; also feeds a document on through the feeder and kills alarms.  
10. copy ----Press to make one copy of a document.  
11. start ---- Press to start manual fax transmission or reception.  
12. One-Touch Keys (a through e) ---- Used for one-touch dialing, in programming your fax machine.  
13. Numeric Keypad ---- Serves as a keypad for dialing numbers, and also teams with other keys for a variety of functions.  
14. hold ---- Toggles between putting a caller on hold and returning to call.  
15. monitor/call ----Press for hands-free dialing using the fax machine’s built-in speaker. During transmission, pressing this key activates call request.  
16. redial/pause ----When you’re entering an autodialer number, pressing this key produces a variety of special characters which can be useful for long-distance numbers.  
Otherwise, this redials the last number you dialed.  
17. repeat ----Skips back to the beginning of a message when you’re playing it back on the answering machine.  
18. skip ---- Skips forward to the next message after the one you’re currently playing back on the answering machine.  
19. erase ----Erases the currently-playing message from the answering message.  
20. record ----Press to record the answering machine’s outgoing message or a memo.  
21. play/stop ---- Starts or stops playback of a memo, incoming message and outgoing message on the answering machine.  
22. answer ---- Activates or cancels answering machine mode. When the answering machine is switched on and ready to function, the lamp shines constantly; and the fax  
machine will answer each call after 3 rings. When the lamp blinks, at least one voice message has been stored and your fax machine will answer all subsequent calls after  
one ring. (In HongKong, answer after four rings on the former and after two rings on the latter.) When the lamp is off, the answering machine is not switched on and  
cannot respond; whether the fax machine can respond the answering machine is switched on and ready to function; will depend upon the reception mode you’ve set.  
23. speed dial ----Toggles between letting you enter speed dial numbers and displaying speed dial entries (including names) on the LCD.  
24. flash ---- Press during a call to send a “Flash” signal.  
1.7  
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Getting Started  
Program Key  
Any function can be started by first pressing program and then enter the function number, or by pressing program or contrast/cancel scroll key repeatedly until the  
desired function appears on the display.  
Delayed Trans.  
13. TX Protection  
• Set TX protect  
• Set passcode  
14. User Install  
• Set clock  
1
2
Polling  
1. Polling Doc. Set  
2. Polling Rx  
3. DB Polling  
• Set your TTI  
• Set phone type  
Note 3  
3
4
5
Relay Broadcast  
Secure Mail  
15. Connect PC  
Scramble  
8
9
1. Scramble Copy  
2. Unscramble Copy  
3. Set Scramble RX  
Review Command  
List Print (for M880)  
1. Print Settings  
6
List Print (for M840 and M860)  
1. Print Settings  
2. Print One-Touch  
3. Print Speed-Dial  
4.Print Journal  
Note 1  
TAD Settings  
2. Print One-Touch  
3. Print Speed-Dial  
4. Print Journal  
5. Print Commands  
6. Print Coverpage  
1. OGM1  
2. OGM2  
3. Set Access Code  
• Remote Access  
• Voice Mail Box  
4. Set Rec. Time  
5. Set Remote TAD  
6. Set Pager Number  
7. Set Pager  
5. Print Commands  
6. Print Coverpage  
Note 1  
Note2  
7. Print Voice Mail  
8. Print Caller ID  
7. Print Caller ID  
Note 2  
Settings  
7
01. Set One-Touch  
02. Set Speed-Dial  
03. Set Passcode  
04. Set Fax Resol.  
05. Set Fax Report  
06. Set # of Rings  
07. Set Silent Mode  
08. Set Coverpage  
09. Set Auto Journal  
10. Set Remote Diag.  
11. Block Junk Fax  
12. Set Alarm Clock  
8. # of Pager Call  
9. Voice Mail Box  
Note 1: These functions are available only for M880.  
Note 2: Caller ID feature (see page 1.22) is available only for  
HongKong and Singapore.  
Note 3: “Connect PC” feature is available only for M860.  
1.8  
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Getting Started  
You’re in Control  
We’ve worked hard to make sure your fax machine is easy for you to use. You  
can control it -----not vice versa. So we’ve also tried to make these operating  
instructions just as easy. In that spirit, let’s make sure there’s no confusion about  
how to give your machine its marching orders.  
To press: 0 (zero), 1, 2, 3, 4, 5, 6, 7, 8, 9, # or *  
Use:  
The numeric keypad.  
To press: a, b, c, d, e  
Use:  
The one-touch key by the name.  
Here’s an example.  
If we say “press program, 7, mode/enter, 0, 8 mode/enter”…  
…you’d press program  
… then  
7
… then mode/enter  
… then  
… then  
0
8
… and then (finally) mode/enter  
Important: Please note that you would not be entering any comma or period  
characters. Those typographical characters appear in our instructions  
merely to serve their usual separative functions and are not intended  
for actual entry from your machine’s control panel.  
1.9  
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Getting Started  
Setting Up  
Phone and Electrical Requirements  
Tips for Use  
To keep your fax machine in perfect working order, be sure to install it away  
from:  
Do:  
Do place the fax machine near a wall outlet, so you can easily unplug it.  
Do use an electrical surge protector. This will shield your fax machine  
from high-voltage electrical surges that may damage it. Many surge  
protectors guard both telephone and electrical lines.  
• Dust ----Dust build-up can damage your fax machine.  
• Splashes ----Keep your fax machine away from sinks, water fountains, and  
other sources of splash and spray.  
• Vibration ----Keep your fax machine on a level, vibration-free surface to  
improve performance and system life.  
• Overheating ---- Allow at least 30 cm (12 inches) of clearance around your fax  
machine. Don’t install it in direct sunlight and never cover it with a cloth or  
dust cover.  
Do plug your fax machine into a standard three-pronged 230 VAC  
electrical outlet.  
Do leave your fax machine plugged in so you never miss a fax.  
In standby, your fax machine uses only about as much electricity as a  
clock radio.  
Don’t:  
Don’t connect to a multi-line (PBX) office phone system without first  
checking with your PBX’s manufacturer or service representative.  
Don’t plug your fax machine into an electrical outlet controlled by a wall  
switch; you’ll risk missing fax messages.  
Don’t plug your fax machine into the same outlet as a large appliance  
such as a refrigerator or air conditioner. High-consumption appliances  
can cause electrical “draw-downs” ---- temporary drops in power available  
for other equipment on the circuit ---- and could damage your fax  
machine.  
Voltage requirements and power consumption  
Voltage requirements: 230 VAC, 50/60 Hz  
Note:  
Be sure that your fax machine meets the requirements referring the  
indication of the ID label on the back of your fax machine.  
Power consumption: 230 VAC  
Standby  
Transmission  
11 W  
25 W  
Reception  
Copy  
Maximum  
123 W  
127 W  
128 W  
1.10  
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Getting Started  
Connecting the Handset, Telephone Line Cord and Power Cord  
• Handset  
Plug one end of the fax handset’s curl cord  
into the HANDSET connection on the left  
side of your fax machine. Place the  
telephone handset on the cradle.  
• Power cord  
Plug the non-pronged end of the power cord into the  
back of the fax machine, as shown. Plug the pronged  
end of the power cord’s plug into a 230 VAC electrical  
outlet (preferably on a surge suppresser, as mentioned  
on page 1.10).  
• Telephone line cord  
Plug one end of the uncurled telephone line cord into the LINE  
connector on the back of the fax machine. Plug the other end into  
a standard telephone wall jack or into a telephone line surge  
protector.  
• Second telephone  
If you will be using a second telephone or answering machine with  
your fax machine, plug the jack from that other device’s telephone  
line cord into the EXT.TEL connector. (See “Attaching A Second  
Telephone or Answering Machine”, page 1.13, for more information.)  
* Note: The telephone line cord and the power cord type may differ due to local regulations.  
1.11  
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Getting Started  
Installing Paper  
5. Thread the end of the paper through the cutter assembly as shown.  
To install paper in your fax machine:  
1. Press the top cover release on the right side of your fax machine. Your cover  
will open.  
2. Press forward with your thumb on the top cover latch, holding it in place while  
you gently lower the top cover until it rests in an open position.  
6. Lift up slightly on the top cover to release the top cover latch, then carefully  
close the cover. The fax machine will automatically feed out and cut the  
paper.  
1
2
3. Remove the wrapper from the roll of paper included with your fax machine.  
Please note the correct insertion of the paper roll.  
4. Place the roll of paper in the cradle so that it unrolls over your fax machine as  
shown.  
Correct  
Incorrect  
Warning: Do not attempt to force the top cover down without first releasing the  
top cover latch. This can break your fax machine.  
Note: If the roll paper is 210 mm wide, adjust a paper spacer: insert the paper  
spacer in the ends of the paper roll.  
A Word about Paper  
Your fax machine will work equally well with either the 30 m traditional thermal  
paper or the 20 m premium paper that feels like plain paper. Your starter roll is  
traditional thermal paper. Consult your retailer for details on getting paper for  
your fax machine.  
1.12  
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Getting Started  
Adjusting Monitor and Ringer Volume  
For your convenience, your fax machine allows you to set the volume of the  
monitor speaker and of the ringer.  
Attaching A Second Telephone or  
Answering Machine  
Note: If you have an M880, do not connect the answering machine into your fax  
machine. Because your M880 already has a high-quality answering  
machine built in (see “Section 4; Answering Machine” page 4.1), it is not  
designed to be used with another answering machine, connected or not. We  
strongly recommend that you use the fax machine as the only answering  
machine on its phone line.  
To setting monitor volume  
1. Press monitor/call. You should hear a dial tone. If not, go back and re-check  
your connections so far.  
2. Adjust the volume with the monitor speaker dial on the back of your fax.  
To connect the other phone to your fax machine:  
Plug the other phone’s telephone line cord into the EXT.TEL jack on the back of  
your fax machine.  
Note: Do not plug your second phone into the wall jack. In order for your fax  
machine and your second phone to work together, the second phone must  
be connected to the fax machine’s EXT.TEL jack, as shown.  
3. Press monitor/call once more to turn off the monitor.  
To setting ringer volume  
You may set the ringer volume to one of three levels: high, medium, or low.  
To do so, use the ringer volume switch, also at the left side of your fax machine.  
Note: For information on how to use either an answering machine or a connected  
second telephone with your fax machine, see “Receiving Faxes”, page  
beginning on page 1.18.  
1.13  
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Getting Started  
EasyStart  
Your Muratec fax machine comes with EasyStart ---- a quick introductory program  
which makes it easy for you to enter the basic information necessary to get started  
right away.  
Enter the name you want to appear at the top of your faxes. Make sure it  
doesn’t exceed 25 characters. (As you enter your TTI, you will only see the six  
most recent characters you entered.)  
Important:  
always  
any  
change of these settings later, as you  
You can  
You can choose among uppercase letters, lowercase letters, numerals and  
symbols. Use the numeric keypad, as shown,  
familiarize yourself with your fax machine and your fax  
communications needs. Also, be sure you have correctly plugged in  
your machine (see page 1.11) before proceeding.  
to select character choices and enter  
characters. (For spaces, use the  
leftmost character in each line of  
choices.)  
Change  
character choice  
Clearing Memory  
Scroll  
Scroll  
within set  
Enter  
Note:  
If you make a mistake, press  
contrast/cancel  
within set  
Before you use EasyStart to enter information into your fax machine, it’s best to  
clear its memory. The fax machine’s user settings, protected by a long-life battery  
backup, store information such as your fax number and the date and time.  
Clearing the memory ensures that only your information is stored.  
to erase,  
leftward. Then re-enter until  
the name is as you wish.  
Change  
character choice  
mode/enter  
When done, press  
.
program  
2 mode/enter  
, , .  
To clear the fax machine’s memory, press  
,
Set Fax #?  
mode/enter  
5. Press  
to enter a fax number.  
Using EasyStart to Enter Initial Settings  
_
Use the numeric keypad to enter your fax number, up to 20 digits in length.  
hold  
Important:  
Be sure your fax machine has paper before proceeding with  
EasyStart, since this procedure will print a settings list at the end.  
(To put in a dash for easier reading, as shown here, press  
once.)  
to erase, leftward.  
Then re-enter until the fax number is just as you want it.  
Note:  
contrast/cancel  
If you make a mistake, just press  
program 7 mode/enter 1 4  
, , .  
1. Press  
2. Press  
, ,  
User Install  
mode/enter  
To save the number, press  
.
mode/enter  
to select the displayed setting.  
Tel Type: Tone  
′97 07 14 00:00  
program  
6. Press  
to select your fax machine’s dialer as required by your  
telephone system.  
3. Enter the date and time (in 24-hour format) using the numeric keypad, “typing  
over” the numerals displayed. If you want to change just one numeral in the  
mode/enter  
. Your fax machine will now print a  
7. To save the change, press  
list of its settings  
a
date or time, press one-touch key to move leftward in the line or one-touch  
b
key to move rightward.  
mode/enter  
To save the change, press  
.
Set Your TTI?  
mode/enter  
4. Press  
1.14  
to enter a TTI.  
_ABCDEF >  
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Getting Started  
Sending Faxes  
Note:  
You can send in superfine mode to any fax machine with Group 3  
Some Guidelines  
superfine; other fax machines will receive a superfine transmission in fine  
mode. You can send in grayscale mode to any Group 3 machine, even  
those without grayscale transmission capabilities.  
While you’ll probably be sending normal-sized documents the vast majority of the  
time, you can fax a piece of paper as small as a notepad sheet or nearly a meter  
long!  
To be precise, the acceptable dimensions (width × length) are:  
Single-sheet transmission:  
Contrast  
contrast/cancel  
Use  
to select the proper contrast.  
----Suited to most documents.  
Maximum:  
Minimum:  
Multiple-sheet transmission:  
216 mm × 900 mm  
Normal  
•
•
•
120 mm × 100 mm  
Light  
Dark  
---- Lightens overly dark, muddy originals.  
----Darkens weak, “washed-out” images.  
Maximum:  
Minimum:  
216 mm × 279 mm  
148 mm × 105 mm  
Note:  
Until becoming accustomed to using the Light and Dark settings, you  
might tend to confuse them. Just remember what we say above ---- “Light  
lightens” and “Dark darkens” ---- to keep it straight!  
Things not to put in your fax  
To help avoid troubles ranging from paper jams to out-and-out damage to your  
machine, please don’t insert:  
Entering a pause character when dialing  
• Folded, curled, torn, wrinkled or very thin pages  
Your fax machine provides special dialing characters which you may find useful.  
We’ll discuss most of them later (see page 2.4), but you may need to know now  
about the pause character. Some long-distance systems require dialing pauses, and  
pauses also can be useful when you’re dialing through special telephone  
exchanges.  
• Documents carrying staples, glue, tape, paper clips or still-wet correction  
fluid  
• “Sticky notes” (or documents with “sticky note” attached)  
• Cardboard, newspaper or fabric  
redial/pause  
To insert a pause character, just press  
(after you’ve dialed at least  
• Pages with duplicating carbon on either side.  
• Credit cards or similar small, thick items  
one other character). -- ⁄ (the pause character) will appear on the display.  
Each pause you enter lasts for a factory-set five seconds.  
9 redial/pause 123456789  
For example, pressing ,  
,
dials  
Some thoughts on resolution, grayscale and contrast  
9 [5-seconds] 123456789.  
Important:  
mode/enter  
Use  
to select the proper resolution.  
Each pause uses two of the characters you’re allowed in a number.  
Norm  
drawings.  
•
•
•
•
(Normal) resolution is suitable for most typed documents and simple  
Fine  
(Fine) resolution is ideal for maps, moderately complicated drawings,  
floorplans or handwritten documents.  
SFine  
(Superfine) resolution reproduces the detail of extremely complicated  
drawings or line art.  
Gray  
(Grayscale) resolution is used to capture halftones in photographs or  
drawings.  
1.15  
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Getting Started  
Note: If the remote fax is busy, your fax will automatically attempt the call  
How to Insert A Document  
again. See “Redialing”, next page.  
Your document feeder will hold up to 10 sheets of normal-weight copier paper.  
To insert a document into the fax machine:  
Sending A Fax with On-Hook Dialing or A  
Handset  
1. For multi-page documents, fan the pages leading  
edges of the pages in your document. Each page of  
the stack should extend slightly farther than the page  
on top of it.  
1. Insert the document. Adjust the contrast and resolution if necessary.  
Fax Norm Norm  
2. Adjust the document guides so that  
they slide along the sides of your  
document.  
To adjust the resolution and contrast:  
• Press mode/enter to change resolution.  
• Press contrast/cancel to change contrast.  
2. Pick up the handset or press monitor/call and listen for a dial tone.  
3. Insert the document face down into  
the feeder.  
3. Enter the fax number using a one-touch key, speed-dial number, or the  
numeric keypad.  
Note: For information on entering one-touch and speed-dial numbers, see  
pages 2.5-2.7.  
123-4567  
Sending  
4. When you hear fax tones from the remote unit, press start.  
Note: If a person answers the phone, tell him or her you’re trying to send a  
fax. When his/her fax machine sends you fax tones, press start.  
Here’s how to fax a document.  
1. Insert the document. Adjust the contrast and resolution if necessary.  
5. If you’re using the handset, hang up after pressing start.  
If you’re using the monitor, your fax machine will do the rest.  
Fax Norm Norm  
To adjust the resolution and contrast:  
• Press mode/enter to change resolution.  
Note: If the remote fax is busy, see “Redialing”, next page.  
• Press contrast/cancel to change contrast.  
2. Enter the fax number using a one-touch key, speed-dial number, or the  
numeric keypad.  
Note: For information on entering one-touch and speed-dial numbers, see  
pages 2.5-2.7.  
123-4567  
As you can see, you enter any access codes along with the number. If you  
need not dial any codes, enter only the remote fax number.  
3. Press start. (If you use a one-touch key, there’s no need to press start.)  
Your fax machine simply dials the other fax. When it makes contact, your  
machine feeds the document through, scanning and transmitting it as it goes.  
123-4567  
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Getting Started  
Canceling automatic redial  
To cancel an automatic redial, press stop.  
or  
You’ll use the Review Command function.  
If you wish to review or cancel the command, here’s how:  
Redialing  
Automatic redial  
If the call fails, your fax machine will automatically attempt to redial the number  
if you tried to transmit using a one-touch key, a speed-dial number, or a number  
entered on the numeric keypad.  
1. Press program, 5.  
The fax machine will wait 3 minutes before automatically redialing.  
Review Command  
If unsuccessful, it will attempt a total of 6 automatic redials at 3 minutes interval.  
2. Press mode/enter.  
Note: If you used either on-hook dialing or a handset, redial manually.  
COM1 : 123-4567  
In the example above, the fax machine is holding a command for a delayed  
transmission to phone number 123-4567. Also, if a “right-now” transmission  
attempt to the same number has been blocked by a busy signal, you’ll see the  
above one.  
Redialing manually  
You always can redial fax or voice calls manually; and, again, you must redial  
manually if you dialed by using either on-hook dialing or a handset.  
To redial a fax call manually without using on-hook dialing or a handset:  
3. When you wish to erase the command, press contrast/cancel.  
1. Confirm that the document is still in the feeder and that your desired resolution  
and contrast settings are still correct.  
COM1 : Erased  
If you decide not to cancel the command, press stop.  
2. Press redial/pause, then start.  
For more information on the Review Command function, please see page 2.10.  
To redial a fax call manually by using on-hook dialing or a handset:  
1. Confirm that the document is still in the feeder and that your desired resolution  
and contrast settings are still correct.  
2. Obtain a dial tone: either press monitor/call or lift the handset.  
3. Press redial/pause.  
4. When you hear fax tones from the remote fax unit, press start.  
Note: If a person answers the phone, tell him or her you’re trying to send a  
fax. When his/her fax machine sends you fax tones, press start.  
To redial a voice call manually:  
1. Obtain a dial tone: either press monitor/call or lift the handset.  
2. Press redial/pause. When the other person answers, speak to him/her on the  
handset.  
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Getting Started  
Receiving Faxes  
Reception Mode  
Tel Ready Mode  
Your fax machine has four different reception modes, each of which we’ll explain  
in a moment ----along with giving you an idea of which one you should use,  
depending upon your set-up.  
Use it if:  
• You intend to use the same line for both fax and phone calls  
and  
• You’re using, on that line, at least one other phone which is not  
connected to your fax machine.  
Answering calls manually ---- for all reception modes  
In any reception mode, you can always answer calls manually.  
Just pick up the fax handset.  
In this mode: Your fax machine never answers calls automatically; you must  
answer each call manually using the fax’s telephone handset or  
another telephone in your home or office.  
To select Tel Ready:  
If you hear someone speaking to you …  
… go ahead and have a normal phone call.  
answer  
1. If you have an M880 and the red answer lamp is lit, press  
answering machine mode.  
to turn off  
2. If there isn’t a document in the feeder, skip to step 3.  
stop  
If there is a document in the feeder, press  
so it will fed out.  
receive  
3. Press  
until the following display is shown.  
If you hear distinctive fax tones …  
Tel Ready 20:30  
start  
… press  
handset.  
and hang up the  
Your fax machine will begin receiving  
fax.  
Fax Ready Mode  
Note:  
monitor/call  
. The monitor  
Do not attempt to answer a call by pressing  
Use it if:  
You have your fax machine installed on a “dedicated” line (one it  
doesn’t share with either an answering machine or second phone).  
function is only on-hook dialing. Your fax machine does not have a  
speaker phone.  
In this mode: Your fax machine answers each incoming call after a certain  
number of rings (see page 2.2) and attempts fax reception.  
To select Fax Ready mode:  
answer  
1. If you have an M880 and the red answer lamp is lit, press  
answering machine mode.  
to turn off  
2. If there isn’t a document in the feeder, skip to step 3.  
stop  
If there is a document in the feeder, press  
so it will fed out.  
receive  
3. Press  
until the following display is shown.  
Fax Ready 20:30  
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Getting Started  
What if you answer a fax call?  
T/F Ready Mode  
With your fax machine in T/F Ready mode, you can easily use your fax machine  
on the same line as the other telephone(s) already in your home or office.  
Use it if:  
You’re using the machine as not only your fax machine but also a  
telephone.  
Now, Let’s deal with the two possible ways your phone(s) and your fax can live  
happily together on one line:  
In this mode: Your fax machine answers each incoming call and, if you receive a  
voice call, alerts you with a special ring.  
• A phone connected directly to your fax machine  
As its name implies, the T/F Ready reception mode is sort of a hybrid of the Tel  
Ready and Fax Ready modes.  
• A phone, or phones, connected elsewhere in your home or office  
Using a phone connected directly to your fax machine  
To select T/F Ready mode:  
If you answer a connected phone and hear fax tones, simply hang up handset.  
Your fax machine will go ahead and receive the fax call.  
1. If you have an M880 and the red answer lamp is lit, press answer to turn off  
Auto Answer.  
Using a phone not connected to your fax machine  
2. If there isn’t a document in the feeder, skip to step 3.  
Let’s say you have another telephone connected to the same line (”branch  
connected”) as, but not physically to, your fax machine. If you answer a call on  
such a phone and hear fax tones, here’s what to do to receive the incoming fax:  
If there is a document in the feeder, press stop so it will fed out.  
3. Press receive until the following display is shown.  
T/F Ready 20:30  
1. Don’t hang up the line! Instead either:  
• Put the telephone handset down (but --- again ---don’t it hang up)  
or  
• If the telephone has a “hold” feature, put the phone on hold and then hang up  
the handset.  
4. Let your fax answer all calls. Pick up the fax handset only when you hear the  
special ring telling you a person is calling.  
Silent fax operation in T/F Ready mode  
Use silent T/F Ready if you want your fax machine to receive faxes silently and  
alert you only when there’s a voice caller. You won’t hear the initial ring your  
phone makes. If a caller sends a fax, your fax machine will receive it silently  
unless there is an error.  
2. Go to your fax machine.  
3. Lift the fax machine’s handset or press monitor/call.  
4. Press start. If you lifted the fax machine’s handset in step 3, hang it up now.  
If a person wants to speak with you, however, the fax machine sounds the special  
ring for about 30 seconds. If you hear this special ring, you know it’s a voice  
caller.  
5. Return to the telephone. If you didn’t put the phone on hold in step 1, hang up  
its handset.  
1. If you have an M880, make sure the fax is not in answering machine mode by  
pressing answer until the red answer light is not lit.  
2. Set the fax machine for T/F Ready, as previously described.  
3. Turn on the silent mode (see page 2.2).  
Note: Of course, turning on the silent mode will not turn off the ringers on  
other telephones in your house or office, nor will other phones  
distinguish between fax and voice calls.  
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Getting Started  
Ans Ready Mode  
Detection of “silent” fax machines  
Note: If you have an M880, the Ans Ready mode is not available because your  
M880 already has a high-quality answering machine built in.  
See page 4.1 for information on answering machine.  
Some older fax machines do not send out fax tones when transmitting. If you’re  
using your fax machine in Ans Ready mode, this might be a problem: under these  
circumstances, your fax machine would fail to recognize the device calling it as a  
fax machine, thus causing your fax’s answering machine to record silence and use  
up part of its storage capacity. However, your Muratec fax machine can  
accommodate these “silent” fax machines without disrupting your answering  
machine operation.  
Use it if:  
You’re using an answering machine which is connected directly to  
your fax machine; or you’re using second telephone which is  
connected directly to your fax machine.  
In this mode: Your fax machine wait until the phone has rung a certain number of  
times (see “Using a answering machine with your fax machine ”,  
below) before it attempts fax reception. This gives your answering  
machine (or you, in the case of using a second phone) a chance to  
“grab” the line when someone calls.  
With silent fax detection activated in Ans Ready mode, your fax machine gives  
the caller six seconds to begin speaking after the answering machine starts  
recording. If there’s no voice response, your fax will attempt reception. Ask for  
information on activating this capability in your Muratec fax, at your authorized  
Muratec facsimile dealer.  
To select Ans Ready:  
1. If there isn’t a document in the feeder, skip to step 2.  
If there is a document in the feeder, press stop so it will fed out.  
2. Press receive until the following display is shown.  
Ans Ready 20:30  
Using an answering machine with your fax machine  
Here are a few additional steps you’ll need to follow if you’re connecting your  
answering machine to your fax machine:  
This feature may not work properly with all answering machines. Some answering  
machines are unable to co-exist with fax machines.  
1. Set fax machine for Ans Ready mode, as previously described.  
2. Use your answering machine to create a new outgoing message.  
Here’s a suggested message:  
Hello. This is (your name or telephone number). If you would like to  
leave a message, wait for the beep. To send a fax, press start now.  
Important: Due to the way fax machines work, your message must be no  
longer than 10 seconds to avoid causing problems.  
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Getting Started  
“Being Called” Display  
When your fax machine answers a call, you will see the following display:  
Being Called  
If the call is from a fax, the LCD tells you you’re receiving a fax message.  
Receive  
Low-Paper Warning  
When your fax is nearly out of paper, a “low-paper” line (usually reddish-pink in  
color) will begin to appear on the underside of the page as it feeds out of the  
machine. The closer your fax gets to the end of the roll, the deeper in color the  
line will appear. Of course, your fax machine cannot print fax messages without  
paper.  
When your fax machine runs out of paper, it beeps and shows the following  
message on the display:  
Check Rec. Paper  
(“Rec.” is industry shorthand for receive.)  
Fax paper replacement  
Your fax uses either regular, 30 m thermal paper or a 20 m roll of the premium  
paper that feels like plain paper. Consult your retailer for information on fax  
paper.  
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Getting Started  
Telephone Features  
As you’ve probably guessed by now, your fax machine is also a telephone. Let’s  
look briefly at the machine’s telephone features.  
You can EasyDial regular phone calls, too  
Just in case you didn’t notice, the EasyDial directory dialing feature is available  
for regular phone calls as well as fax calls. Review the EasyDial instructions on  
page 2.8 for more information.  
Redial  
redial/pause  
Press  
to --- you guessed it! ---redial the last number you dialled. (Be  
sure that attempt, too, was also a regular phone call. In a multi-user setting,  
someone else may have quickly sent a fax without your knowing it.)  
Caller ID (Only for HongKong and Singapore)  
Caller ID is your local telephone company’s service that allows you to see a  
display of the caller’s phone (or fax) number or name before you pick up the  
handset or your fax machine automatically receives the call.  
Hold  
hold  
You can put a call on hold during a conversation by pressing  
.
If you get the Caller ID service, the following information will show on the LCD  
when your machine rings:  
Hold  
• You’ll see the first 16 characters of the caller’s phone number or name.  
If both the caller’s phone number and name are received, only the name will  
appears on the LCD.  
As this point, you can either hang up the handset or leave it off the hook. To  
return to your conversation:  
• If you hung up the handset, pick it up.  
• If “Private” is shown on the LCD, it means that the caller intentionally  
blocked the transmission of his/her ID.  
hold  
• If you didn’t hang up the handset, press  
again.  
As a courtesy feature, your fax machine will beep at one-minute intervals to  
remind you of the call on hold. If you do not pick up the call after five minutes,  
your fax machine will hang up the call, automatically.  
• If “Out of area” is shown on the LCD, it means that the call came from  
outside your caller ID service area.  
Your fax machine can store up to 10 incoming Caller ID in the memory.  
The 11th call will cause the oldest ID to be erased.  
On-hook Dialing  
Because your fax machine has a monitor speaker, you can dial without picking up  
the handset. For hands-free dialing:  
Note:  
Note:  
Your fax machine cannot receive the caller ID in case of the following:  
• If the line condition is poor.  
• If the fax machine is working.  
monitor/call.  
1. Press  
You’ll here a dial tone.  
• If the number of ring is set to “1”.  
2. Dial the number using the numeric keypad, a one-touch key, or a speed-dial  
number.  
Please setup the number of rings 2 and more to have the Caller ID.  
• If the toll saver is working. (Toll saver feature is available only for  
M880).  
Note:  
Remember, your fax machine’s monitor speaker is not a speakerphone;  
so, be sure to pick up the fax handset if the other person answers!  
For more information of Caller ID service, please contact your local  
telephone company.  
Note:  
You also can dial a fax call this way if, for some reason, you want to  
hear the other machine’s answering fax tones. (Make sure there’s a  
start  
document in the feeder.) When you do hear those tones, press  
send the document.  
to  
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Getting Started  
Searching and dialing through a Caller ID from memory.  
1. Press speed dial twice. The LCD shows the latest Caller ID.  
2. To scroll through the Caller ID in the memory, press speed dial.  
Making Copies  
Your fax machine serves as a handy copier for your insurance forms, receipts and  
letters.  
Note: If you press 2, 4, 6 or 8 on the numeric keypad, the LCD will change  
to the EasyDial directory. (For more information of EasyDial directory,  
see page 2.8.)  
To make copies:  
1. Adjust the document guides to fit the pages you’re  
copying. Your document feeder will accommodate  
up to 10 pages. For multi-page documents, fan the  
pages slightly (see right). The first page of the fax  
should extend just slightly from the rest.  
3. When the LCD is showing the Caller ID you want to dial, press start.  
• If there is a document in the feeder, your machine will dial a fax call to the  
selected Autodialer number.  
• If there isn’t a document in the feeder, your machine will activate the  
monitor speaker and dial a regular phone call. At this point, you may either.  
--- Lift the handset now  
or  
--- Listen to the monitor speaker until you hear the other person answer, and  
then lift the handset.  
2. Insert the document face down (see  
right). The fax machine will “grab”  
the first page of the document and  
position it for copying.  
Printing the Caller ID List  
You can print a listing of the Caller IDs for the last 10 calls received.  
The list includes the caller’s name (only when available) and phone number.  
To print the Caller ID list:  
Press program, 6, mode/enter, contrast/cancel, mode/enter.  
3. Press copy. The copy will feed out through the lower recording paper exit at  
the front of the machine, and your original will exit through the original  
document exit at the front.  
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Section 2  
Beyond the Basics  
We’ve covered the “musts.”  
Now, let’s explore the goodies.  
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Beyond the Basics  
What’s inside in this section  
Getting everything just the way you want it.......................................................2.2  
Autodialer...........................................................................................................2.4  
Broadcasting.......................................................................................................2.9  
Delayed Transmission ......................................................................................2.10  
Polling ..............................................................................................................2.12  
Special Features................................................................................................2.14  
Security.............................................................................................................2.17  
2.1  
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Beyond the Basics  
Getting everything just the way you want it  
The “EasyStart” feature (see page 1.14) guided you through the “just-gotta”  
Setting the Number of Rings  
settings on your machine. In the next few pages, we’ll cover other settings.  
You can set how many times your fax machine will ring before it responds to a  
call. You can choose between one and nine rings.  
Setting the Primary Resolution Mode  
program 7 mode/enter 0 6  
, , .  
1. Press  
2. Press  
, ,  
Your fax offers four standard transmission modes ---- three resolution options, plus  
grayscale ----so every document arrives looking its best.  
Set # of Rings  
Note:  
This setting has no effect on the faxes you receive. The sending fax  
mode/enter  
.
machine controls the resolution of the received fax document.  
# of Rings = 2  
With this setting, you tell your fax which transmission mode ---- normal, fine,  
superfine (shown on the display as “Sfine”) or grayscale (“Gray”) ---- you use most  
often.  
You always can change the resolution before sending, but this will be your  
default.  
3. If you’re satisfied with the current setting, skip to step 4. Otherwise, use the  
numeric keypad to enter the desired number of rings.  
# of Rings = 4  
mode/enter  
4. Press  
.
To set the primary transmission mode:  
Note:  
If you’re using an answering machine with your fax machine and have  
correctly set your fax machine for that use (see page 1.13, 1.20), this  
setting won’t matter; the answering machine will answer first.  
program 7 mode/enter 0 4  
, , .  
1. Press  
2. Press  
3. Press  
, ,  
Set Fax Resol.  
Note:  
If you have an M880 and it is in answering machine mode, the toll saver  
function (see page 4.14) will determine how many times it will ring, based  
on whether there is at least one message or memo stored on the fax’s  
answering machine.  
mode/enter  
.
Fax Resol. Norm  
program  
until your chosen mode appears. (In this example, we’ve  
chosen superfine.)  
Fax Resol. Sfine  
Set Silent Mode  
If you and your fax machine share a quiet place, you’ll really appreciate being  
able to put the machine into silent mode. This mutes both the ringer and the “I’m  
done!” beep your machine makes after sending or receiving a fax or making a  
copy.  
mode/enter  
4. Press  
to select your choice.  
Of course, you always can change the resolution before sending.  
To adjust the resolution and contrast:  
Note:  
Let’s say it again --- silent mode mutes the ringer as well as the beep. So, if  
you’re using your fax machine as both a fax and phone, you may not wish  
to use this feature.  
mode/enter  
• Press  
• Press  
to change the resolution.  
contrast/cancel  
to change the contrast.  
The transmission mode appears as the second item from the left.  
Fax Sfine Norm  
Note:  
Of course, turning on the silent mode on your fax machine won’t turn off  
ringers on other telephones in your house or office. Similarly, other phones  
won’t distinguish between fax and voice calls.  
(The right side shows the contrast setting.  
2.2  
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Beyond the Basics  
1. Press program, 7, mode/enter, 0, 7.  
Set Silent Mode  
2. Press mode/enter.  
Silent Mode OFF  
3. Press program to toggle between on and off.  
Silent Mode  
ON  
4. Press mode/enter to select your choice.  
Print User Settings  
After you have adjusted your machines settings, please print a settings list. We  
recommend this particularly if you are sharing the machine with other users, who  
might change the settings for one reason or another.  
With this list, you can quickly confirm that all the settings are correct, without  
having to go back and check them on the machine. Or, if you do need to change  
someone else’s unauthorised (or even authorised) changes, this list guides you in  
returning the machine to your preferred settings.  
Note: Some settings on the list affect only certain operations as we will explain  
later. Please refer to the index at the end of these instructions to locate any  
setting you don’t recognise or understand.  
To print the settings list:  
1. Press program, 6, mode/enter.  
Print Settings  
2. Press mode/enter again.  
The list will print automatically.  
2.3  
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Beyond the Basics  
Autodialer  
Your fax machine’s Autodialer is one of its most versatile features. It stores your  
most frequently called phone and fax numbers for instant recall so you don’t have  
to remember them. Now, it’s easy to dial even the most complicated international  
calls!  
Special dialing characters  
Which number do you find easier to read: 919725552009 or 9-1-972-555-2009?  
Obviously, it’s the second one. The hyphen (or dash) character (“-”) separates the  
number into its various parts --- in this example, a 9 for outside-line access, a 1 for  
long-distance access, the area code and the phone number.  
Autodialer basics  
Imagine how much more important this can be if you also have to use special  
long-distance access codes, country codes for international calling, etc.  
How do you autodial?  
There are two kinds of Autodialer numbers. The difference between the two is  
how you “call them up”, so to speak:  
Also, certain calls require special symbols besides just numerals to get through. If  
you make calls to other countries --- or just have your fax machine on an unusual  
phone system --- you’ll want to be able to put the appropriate characters in the  
numbers you store. Otherwise, your Autodialer won’t be so “auto” after all!  
a e  
• One-touch ---Pressing one of the keys, marked -- on the control panel.  
That’s why your fax machine allows you to enter special dialing characters.  
Here’s a brief description of these characters, as well as how you can put them in  
the numbers you store in the Autodialer:  
speed dial  
• Speed-dial --- Pressing  
to 20.  
followed by a two-digit identifier, from 01  
How big is the memory?  
How many numbers can your fax store? A total of 25 ---up to 5 one-touch  
numbers and up to 20 speed-dial numbers.  
Char.  
What it does  
Keystroke(s)  
Makes long numbers easier to read.  
Does not change dialing operation.  
hold  
(once)  
-
!
Which number is which?  
Your fax machine’s Autodialer will hold more than just fax numbers: you can  
store Mum’s phone number along with your warehouse’s fax number.  
Tells your fax machine to pause until it “hears” a dial tone.  
hold (twice)  
This character is designed to introduce a 5 seconds pause  
such as is required on some PBX’s while on outside line is  
selected.  
hold  
(3 times)  
How? Because, when you command the Autodialer to dial a number, the fax  
checks to see whether there’s a document in the feeder. If there is, the machine  
dials as a fax machine (i.e., dials while sending fax tones). If there isn’t, it dials as  
a phone.  
/
redial/pause  
[after entry of at  
least one other  
character]  
Enters a pause. Each pause lasts 5 seconds.  
Each pause uses two of the characters you can store in one  
phone number.  
-/  
-!  
EasyDial directory: A preview  
If your fax machine is on a pulse (not tone-dialing) line,  
switches from pulse-dialing to tone (“DTMF”)-dialing. Use  
after the actual phone number but before any characters  
(such as a long distance carrier’s access code) which must be  
in DTMF tone. Do not use on a tone line.  
Your machine also features a built-in EasyDial directory (see page 2.8). This lets  
you enter your fax/phone numbers along with descriptive names. (Your machine  
calls this name a Location ID.) The Autodialer sorts these listings alphabetically  
so, with EasyDial, you can look them up by name as if you were using a phone  
book!  
Receive  
(once)  
As you store the numbers --- we’ll get to that shortly --- you’ll see how to enter the  
names so you can use this extremely handy feature.  
2.4  
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Beyond the Basics  
8. Use the numeric keypad to enter the phone number. (Remember also the  
Using One-Touch Numbers  
special dialing characters, as explained on the previous pages.) You may store  
a fax/phone number up to 40 characters in length.  
As indicated previously, your fax machine will store up to 5 one-touch numbers  
by using the keys marked a --e.  
_
Entering or changing a one-touch number  
Note: To view characters beyond the 16 currently visible, press the one-touch  
key a or b to scroll back and forth. To change any of the characters,  
press the one-touch key a or b to position the cursor (the underline)  
under the character you wish to change. Press contrast/cancel to  
erase the character, then use the numeric keypad to enter the character  
you want.  
Important: To erase a number, see “Erasing a one-touch number”, next page.  
1. Press program, 7, mode/enter.  
Set One-Touch  
2. Press mode/enter.  
9. Press mode/enter.  
Select a - e: a  
10. If you are finished entering one-touch number, go on to step 11.  
To enter another one-touch number, go back to step 3.  
3. Press the desired one-touch key. If you change your mind and wish to select a  
different one-touch key, just press that key before proceeding to the next step.  
11. Press stop. The fax machine will return to standby.  
Select a - e: b  
One-touch fax dialing  
4. Press mode/enter.  
Now that you’ve stored a one-touch number or two, let’s discuss the ease of using  
one-touch keys to make calls.  
Location ID  
5. To enter a Location ID, press mode/enter again.  
You’ll probably use one-touch numbers to dial fax, not voice, calls most of the  
time. We’ll show you a bit later (next page) how to dial a one-touch voice call;  
but, first, here’s how to dial a fax call using a one-touch number:  
Note: To enter a phone number without entering a Location ID, press  
program, and then go to step 8.  
_ABCDEF >  
1. Insert the document.  
2. Adjust resolution and contrast if necessary.  
3. Press the one-touch key in which you’ve stored the number.  
6. You can enter a Location ID for this number, for easy retrieval from the  
autodialer’s alphanumeric directory. Make sure the Location ID doesn’t  
exceed 16 characters.  
Change  
Use the numeric keypad, as  
shown, to select character choices  
and enter characters. (For spaces,  
use the leftmost character in each  
line.)  
character choice  
The machine will handle the call from here, although the exact sequence of events  
will vary depending upon whether you specified transmission from the feeder.  
• Your fax machine dials the other fax machine.  
Scroll  
Scroll  
within set  
• When the other machine answers, your fax feeds the document through its  
scanner, transmitting as it goes.  
Enter  
within set  
Note: To change any character  
you’ve entered in the  
• The LCD shows the stored number and the document’s width and the resolution  
settings:  
Location ID, press  
contrast/cancel to  
Change  
character choice  
erase, leftward. Then re-  
enter until the name is as you wish.  
7. Press mode/enter.  
2.5  
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Beyond the Basics  
One-touch phone dialing  
Using Speed-Dial Numbers  
To dial a phone call using a one-touch number:  
As we mentioned before, your fax machine will store up to 20 speed-dial  
numbers, designated by two-digit identifier codes from 01 (the first number)  
through 20.  
1. Obtain a dial tone by doing one of the following:  
• Lifting the handset  
• Press monitor/call to use the monitor speaker.  
Important: When entering the identifier code for a speed-dial number, you must  
enter leading zeros, if necessary, to make three digits. Of course,  
speed-dial numbers 10-20 don’t require leading zeros.  
2. Press the one-touch key in which you’ve stored the number.  
Note: Remember that your fax machine’s monitor speaker is not a  
speakerphone; so, if you dialed by using the monitor speaker, be sure  
to pick up the handset and speak to the other person when he/she  
answers!  
Entering/Changing a speed-dial number  
1. Press program, 7, mode/enter, 0, 2.  
Set Speed-Dial  
Note: You also can use this method to dial a fax call when, for some reason,  
you want to hear the other fax’s answering fax tones. (Make sure  
there’s a document in the feeder.) When you do hear those tones, press  
START to send the document in the feeder; if you’d lifted the handset,  
hang it up at this point.  
2. Press mode/enter.  
Select 01-20: 01  
3. Enter a two-digit speed dial number from 01 through 20. If you change your  
mind and wish to select a different speed-dial number, just enter it before  
proceeding to the next step.  
Erasing a one-touch number  
1. Press program, 7, mode/enter.  
Select 01-20: 07  
Set One-Touch  
4. Press mode/enter.  
2. Press mode/enter.  
Location ID  
Select a - e: a  
5. To enter a Location ID, press mode/enter again.  
Note: To enter a phone number without entering a Location ID, press  
program, and then go to step 8.  
3. Press the desired one-touch key. If you change your mind and wish to select a  
different one-touch key, just press that key before proceeding to the next step.  
Select a - e: b  
_ABCDEF >  
4. Press contrast/cancel.  
6. You can enter a Location ID for this number, for easy retrieval from the  
autodialer’s alphanumeric directory. Make sure the Location ID doesn’t  
Directory Erased  
exceed 16 characters.  
Change  
Note: To finish the operation without erasing this number, press stop.  
character choice  
Use the numeric keypad, as shown,  
to select character choices and enter  
characters. (For spaces, use the  
5. To erase another one-touch number, repeat steps 3 and 4 above. Or press stop  
to return to standby.  
leftmost character in each line.)  
Note: To change any character  
you’ve entered in the  
Scroll  
Scroll  
within set  
Enter  
within set  
Printing a one-touch list  
Your fax will print a list of one-touch numbers any time you need it. The list  
includes the one-touch letter, the Location ID and the telephone number.  
To print a list of your one-touch numbers:  
Location ID, press  
Change  
contrast/cancel to erase,  
leftward. Then re-enter until  
the name is as you wish.  
character choice  
Press program, 6, mode/enter, 2, mode/enter.  
2.6  
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Beyond the Basics  
7. Press mode/enter.  
Phoning via speed-dial  
8. Use the numeric keypad to enter the phone number. (Remember also the  
special dialing characters, as explained on the previous pages.) You may store  
a fax/phone number up to 40 characters in length.  
To dial a phone call using a speed-dial number:  
1. Obtain a dial tone by doing one of the following:  
• Lifting the handset  
_
• Press monitor/call to use the monitor speaker.  
Note: To view characters beyond the 16 currently visible, press the one-touch  
key a or b to scroll back and forth. To change any of the characters,  
press the one-touch key a or b to position the cursor (the underline)  
under the character you wish to change. Press contrast/cancel to  
erase the character, then use the numeric keypad to enter the character  
you want.  
2. Press speed dial.  
3. Use the numeric keypad to enter the two-digit identifier for the speed-dial  
number you want to dial.  
Note: Remember that your fax machine’s monitor speaker is not a  
speakerphone; so, if you dialed by using the monitor speaker, be sure  
to pick up the handset and speak to the other person when he/she  
answers!  
9. Press mode/enter.  
10. If you are finished entering speed-dial number, go on to step 11.  
To enter another speed-dial number, go back to step 3.  
Note: You also can use this method to dial a fax call when, for some reason,  
you want to hear the other fax’s answering fax tones. (Make sure  
there’s a document in the feeder.) When you do hear those tones over  
either your handset or the monitor speaker, press start to send the  
document in the feeder; if you’re using your handset, hang it up at this  
point.  
11. Press stop. The fax machine will return to standby.  
Fax dialing via speed-dial  
To dial a fax call using a speed-dial number:  
1. Insert the document.  
Erasing a speed-dial number  
1. Press program, 7, mode/enter, 0, 2.  
2. Adjust resolution and contrast if necessary.  
3. Press speed dial.  
Set Speed-Dial  
2. Press mode/enter.  
4. Use the numeric keypad to enter the two-digit identifier for the speed-dial  
number you want to dial.  
Select 01-20: 01  
3. Enter the desired speed-dial number (01 through 20). If you change your mind  
and wish to select a different speed-dial number, just enter it before  
proceeding to the next step.  
5. Press start.  
The machine will handle the call from here. The sequence will vary depending  
upon whether you specified transmission from the feeder.  
Select 01-20: 07  
• Your fax machine dials the other fax machine.  
• When the other machine answers, your fax feeds the document through its  
scanner, transmitting as it goes.  
4. Press contrast/cancel.  
Directory Erased  
Note: To finish the operation without erasing this number, press stop.  
5. To erase another speed-dial number, repeat steps 3 and 4 above. Or press stop  
to return to standby.  
2.7  
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Beyond the Basics  
• If there isn’t a document in the feeder, your machine will activate the  
monitor speaker and dial a regular phone call. At this point, you may either.  
--- Lift the handset now  
or  
Printing a speed-dial list  
Your fax will print a list of speed-dial numbers for your reference. The list  
includes the speed-dial number, the Location ID, and the telephone number.  
To print a list of your speed-dial numbers:  
--- Listen to the monitor speaker until you hear the other person answer, and  
then lift the handset.  
Press program, 6, mode/enter, 3, mode/enter.  
EasyDial directory dialing  
What if an EasyDial call doesn’t go through?  
If an EasyDial call fails (for example, because of a busy signal), what happens  
next depends upon the kind of call it was.  
The EasyDial directory dialing feature makes your Autodialer even more like an  
electronic phone book. EasyDial sorts and displays numbers alphabetically  
according to their Location IDs, so you can easily find them and dial them. When  
the name you want appears, you just press start to begin a call (either phone or  
fax). Your machine’s EasyDial directory alphabetizes in the following order:  
upper-case letters; lower-case letters; and, finally, symbols and numbers.  
If it was a fax call…  
… Your fax machine automatically redials the number after 3 minutes redial  
interval. It keeps trying until either of the following occurs first:  
1. If you want to use EasyDial to make a regular phone call, make sure there’s no  
document in the feeder and then skip to step 3.  
• It successfully reaches the other number (and, if it’s a fax call, makes contact  
with the machine on the other end).  
• It has automatically redialed the number the last try (see page 1.17).  
If you want to use EasyDial to send a fax, insert the document.  
2. Adjust resolution and contrast if necessary.  
If it was a regular phone call…  
… You’ll have to redial manually:  
3. Press speed dial twice. The LCD shows the alphabetically first listing in  
your fax machine’s EasyDial directory:  
1. Obtain a dial tone by either lifting the handset or pressing monitor/call.  
ABC Company  
2. Press redial/pause.  
(If this listing is the one you want to dial, skip to step 5.)  
Note: If the Caller ID service (see page 1.22) is available, the LCD will show  
the stored Caller ID. To change to the EasyDial directory, press 2, 4, 6  
or 8 on the numeric keypad.  
4. Scroll through the listings to find the one you want. You do this by pressing  
certain keys on the numeric keypad:  
• 2 or 8 to find the first characters, --- for example --- of the Location ID.  
• 4 to 6 to check different listings --- such as Sarah, Shaina or Stuart ---  
beginning with that character.  
Note: When you’re pressing 2 or 8, the LCD will display only characters with  
at least one entry.  
Note: The scrolling is “open-ended”. For example, when you run out of  
listings beginning with upper-case letters, pressing 4 or 6 automatically  
moves you into listings beginning with other characters.  
5. When the LCD is showing the name you want to dial, press start.  
• If there is a document in the feeder, your machine will dial a fax call to the  
selected Autodialer number.  
2.8  
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Broadcasting  
numeric keypad to enter the date and time when your fax machine should to  
the delayed relay broadcast initiation. If you want to change a just one number  
Relay Broadcast Initiation  
Broadcasting is a fax function allowing one fax machine to send one fax  
document to numerous other machines with a minimum of trouble for the user.  
While your machine doesn’t do broadcasting, it can perform relay broadcast  
initiation. In this process, your fax machine transmits a document to a high-  
volume “hub” Muratec fax machine and specifies a call group ---- a designated  
group of fax numbers stored in that machine’s autodialer ---- to which the hub fax  
machine should broadcast the document. The remote fax then receives your  
document, stores the document in memory and retransmits the document to each  
number in the designated group of fax numbers stored in that machine’s  
autodialer. (So, of course, you’ll have to know the proper call group number in  
order to do this.)  
a
in date or time, use the one-touch key to move backward (leftward) in the  
b
sequence. Use the one-touch key to move forward (rightward).  
Time : 27,17.50  
start  
7. Press  
. If you set the relay broadcast initiation to begin right now, your  
fax machine will start dialing the hub fax machine. If you set the command for  
delayed operation, the fax will go into “Reserved” mode.  
To initiate a relay broadcast:  
program 3  
, .  
1. Insert the document and press  
Relay Broadcast  
mode/enter  
2. Press  
.
Group No. :  
3. Use the numeric keypad to enter the number of the call group to which you  
want the hub fax machine to broadcast the document. (You can specify the  
group from 00 to 32 for each relay broadcast initiation. “00” means all group  
numbers.)  
program  
To enter more than one group, press  
When the group number resets to the above display, enter the next group  
program  
after entering a group number.  
number. Do not press  
after you enter the last group number.  
mode/enter  
4. Press  
.
_
5. Enter the fax number of the hub fax machine. (You may use a one-touch or  
speed-dial number or simply enter a number on the numeric keypad.)  
To begin relay broadcast initiation, skip to step 7. To perform delayed relay  
broadcast initiation, go to step 6.  
program  
6. To perform delayed relay broadcast initiation, press  
. Use the  
2.9  
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Beyond the Basics  
Delayed Transmission  
Take advantage of lower evening long distance rates with delayed transmission.  
Your fax can store one delayed transmission command, which you can program  
up to 31 days in advance. However, it is necessary for the fax document to be in  
the feeder at the moment when you want the machine to send the fax.  
the cursor leftward or press the one-touch b to move it rightward, to that  
character. Then re-enter until the number is just as you want it.  
start  
7. Press  
like this:  
. Your fax machine will return to standby with a “Reserved” notice,  
Reserved  
Setting up A Delayed Transmission  
This means your fax machine has stored a delayed transmission command.  
While reserved, the machine can receive documents but cannot transmit.  
Important:  
Your machine remembers only the day of the month, not the month  
itself, when it’s supposed to perform a delayed transmission. So, if,  
say, you want your fax to do something at 5:05 PM on June 26, don’t  
make that setting sooner than 5:06 PM on May 26.  
Reviewing or Canceling a Delayed  
Command  
To set up a delayed transmission:  
1. Insert the document.  
If you’ve stored a delayed transmission command in your fax machine or if you  
attempt a fax transmission and your machine cannot make contact (for example,  
due to a busy signal), it will hold the transmission command ---- and the original  
document involved ----until it carries it out successfully, it reaches its maximum  
number of redial attempts (see page 1.17), or you cancel the command. If you  
wish to review or cancel the command, here’s how:  
program  
2. Press  
.
Delayed Trans.  
mode/enter  
3. Press  
.
program 5  
, .  
1. Press  
Time : 12,11:30  
Review Command  
4. Use the numeric keypad to enter the date, hour and minute when you want  
your fax machine to carry out the delayed transmission.  
mode/enter  
2. Press  
.
In the example, the 12th is the date for the delayed transmission, and 11:30  
AM is the time scheduled. (Remember that we’re using 24-hour time format;  
11:30 PM would be expressed as 23:30.)  
COM1 : 123-4567  
In the example above, the fax machine is holding a command for a delayed  
transmission to phone number 123-4567. Also, if a “right-now” transmission  
attempt to the same number has been blocked by a busy signal, you’ll see the  
above one.  
Note:  
a
To move the cursor to a specific digit, press the one-touch key to  
b
move the leftward, or press the one-touch key to move the rightward,  
to that digit.  
contrast/cancel  
3. When you wish to erase the command, press  
.
mode/enter  
5. After entering the desired date and time, press  
.
COM1 : Erased  
6. Enter the fax number to which the delayed transmission should go. You may  
either press a one-touch key, enter a speed-dial number or just use the numeric  
keypad normally.  
stop  
If you decide not to cancel the command, press  
And;  
.
stop  
the delayed transmission command is able to cancel by pressing  
.
123-4567  
Note:  
If you make a mistake or want to erase characters entered in a previous  
contrast/cancel  
setting, press  
to erase leftward. Or, if you want to  
a
change just one character in the number, press the one-touch to move  
2.10  
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Beyond the Basics  
Printing a List of Delayed Command  
Your fax machine can print a list of all the commands you have stored in your fax  
machine. Included in this list is the remote location phone number, the time the  
command is scheduled to start, and a note stating whether the command is a  
polling or relay broadcast. To print a list of delayed commands:  
Press program, 6, mode/enter, 5, mode/enter.  
2.11  
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Beyond the Basics  
Polling  
Polling lets you retrieve a page or document from another fax machine. (For  
example, use polling anytime you need to receive a fax and don’t want the source  
to pay for the phone call. With polling, you pay for the call and get the  
information you need.) You can perform either regular polling or database  
polling.  
regular polling. If you want to change just one number in date or time, use the  
one-touch key a to move backward (leftward) in the sequence. Use the one-  
b
touch key to move forward (rightward).  
Time: 24, 12:50  
start  
7. Press  
Note:  
.
• Regular polling ---- Retrieve a document physically waiting in the remote  
machine.  
If you will perform delayed regular polling or the remote fax is busy,  
you will see the asterisk (*) before the date in the display (see  
following). Then your fax will automatically attempt the call (again).  
• Database polling ----possible only if you’re in communication with a memory-  
equipped Muratec fax machine ---- involves polling of a document which is  
stored as a file in the remote fax machine’s memory. This is great for always  
being able to retrieve someone else’s latest price list, current resume or even  
perhaps your grandchildren’s newest “refrigerator art”!  
Fax Ready *10:16  
If you want to cancel the command, use the Canceling a delayed  
Command function (see page 2.10).  
Regular Polling  
Database Polling  
To perform regular polling of a document from any remote fax machine:  
To perform database polling:  
1. Make sure:  
1. Make sure:  
• The remote fax operator has a document stored in his/her fax machine’s  
feeder, ready to be polled.  
• The remote fax machine is a memory-equipped Muratec (or Murata) fax  
machine with a file stored in its memory, available for you to poll.  
• You know the one- or two-digit file number of each database file you wish to  
poll.  
• There’s no document in your fax machine’s feeder.  
program 2  
, .  
2. Press  
3. Press  
4. Press  
• There’s no document in your fax machine’s feeder.  
Polling  
program 2  
, .  
2. Press  
3. Press  
4. Press  
mode/enter 2  
, .  
Polling  
Polling Rx  
mode/enter 3  
, .  
mode/enter  
.
DB Polling  
5. Enter the fax number of the machine from which you’ll be polling the  
document. You may use a one-touch key or a speed-dial number, or simply  
enter the number using the numeric keypad.  
mode/enter  
.
File No. :  
Note  
speed dial  
and the desired two-  
: To enter a speed-dial number, press  
digit speed-dial number.  
5. Enter the database file number or numbers for the information you want to  
retrieve. You can specify just one file for database polling.  
To begin polling now, skip to step 7. To perform delayed regular polling, go  
to stop 6.  
File No. : 20  
mode/enter  
When you’re done, press  
.
program  
6. To perform delayed regular polling, press  
. Use the numeric keypad  
to enter the date and time when your fax machine should do the delayed  
2.12  
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Beyond the Basics  
Limiting Polling Access to Your Fax  
6. Enter the fax number of the machine from which you’ll be polling the database  
file. You may use a one-touch key or a speed-dial number, or simply enter the  
number using numeric keypad.  
Machine  
Your fax machine’s passcode setting (see page 2.17) works for polling. If a calling  
fax doesn’t “present” the proper passcode, it cannot poll from your fax.  
214-555-1985  
Note: To enter a speed-dial number, press speed dial and the desired two-  
Note: However, if you’re using the Block Junk Fax feature (see page 2.18), even  
incoming calls which meet the passcode test must come from appropriate  
phone numbers.  
digit speed-dial number.  
7. Press start.  
Note: If the remote fax is busy, you will see the asterisk (*) before the date in  
the display (see following). Then your fax will automatically attempt  
the call again.  
Fax Ready *10:16  
If you want to cancel the command, use the Canceling a delayed  
Command function (see page 2.10).  
The Other Side of the Coin: Being Polled  
Not only can you poll, you can also be polled.  
To set up a document for regular polling by another Muratec or Murata machine:  
1. If your fax machine is set for Tel Ready reception, press receive to change it  
to Auto Answer mode (such as Fax Ready, T/F Ready, Ans Ready).  
Important: Your machine can’t be polled if it’s in Tel Ready mode.  
2. Insert the document.  
3. Adjust resolution and contrast if necessary. (Your fax machine will be  
transmitting to the machine doing the polling.)  
4. Press program, 2, mode/enter.  
5. Press mode/enter. Your fax will return to standby with a “Reserved” notice,  
like this:  
Reserved  
This means your fax machine has stored a polled transmission command.  
While reserved, the machine can receive documents but cannot transmit.  
Note: If you were using “Tel Ready” mode before step 1 and wish to return to  
it after the remote machine has polled your document, press receive to  
change the reception mode. But do this only after you are sure the  
remote machine has polled your document.  
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Beyond the Basics  
Special Features  
Your fax machine has numerous special features to make your communications  
easier. We’ll cover them here.  
Entering the Cover Page Message  
To enter a message to appear on the cover page:  
program 7 mode/enter 0 8  
, , .  
1. Press  
, ,  
Cover Page  
Set Coverpage  
Your fax machine offers a cover page transmission option for the documents you  
send. This feature sends a short cover message before transmitting the rest of the  
document. This page includes the date and time, your name, fax number and a  
message of up to 40 characters in length.  
mode/enter  
2. Press  
.
Coverpage  
OFF  
Note  
: This depiction (below) of the cover page shows how the page looks if it’s  
printed by another plain-paper machine: i.e., it will be a full-length sheet of  
paper. However, if you transmit a cover page to a fax machine which uses  
thermal paper rolls, that machine will use only as mush of the thermal  
paper as is necessary to print the cover page information plus top and  
bottom margins.  
3. Now you tell the fax machine whether it transmits the cover page. If not, press  
program mode/enter  
until the display shows “OFF”, then press  
can forget the remaining steps for this item).  
If you want to transmit the cover page with your pages, press  
(and you  
program  
to  
mode/enter  
toggle to “ON” and press  
.
_ABCDEF >  
4. Enter the message you want to appear on your cover page. Make sure it  
Fax Message From:  
doesn’t exceed 40 characters. (As you enter your message, you will only see  
the five most recent characters you  
entered.)  
11 Apr ′97 20:30  
Change  
character choice  
You can choose among uppercase  
letters, lowercase letters, numerals  
Name : Muratec  
Fax No.: 555-403-2009  
and symbols. Use the numeric  
keypad, as shown, to select  
character choices and enter  
characters. (For spaces, use the  
leftmost character in each line of  
choices.)  
Scroll  
Scroll  
within set  
Enter  
within set  
We appreciate your business. Thank you!  
Note:  
If you send to another plain-paper fax machine, that machine will print this  
cover page as a full-sized page with the information box at the top,  
followed by the actual document you’re faxing.  
If you send to a thermal-paper fax machine, that machine will use only  
enough thermal paper to print the cover page information box plus top and  
bottom margins, then proceed to print your faxed document.  
Change  
character choice  
Note:  
contrast/cancel  
If you make a mistake, press  
to erase, leftward.  
Then re-enter unit the name is as you wish.  
mode/enter  
5. When finished, press  
.
Print Cover Page  
If you want to make sure the cover page is as you wish, just print a sample by  
program 6 mode/enter 6 mode/enter  
, , , ,  
pressing  
.
2.14  
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Beyond the Basics  
Setting the Alarm Clock  
Confirmation Reports  
Your fax machine can ring the alarm at your designated time, which you can  
program up to 24-hour in advance.  
Each time your fax machine transmits or receives, it can then print a confirmation  
report to let you know:  
• The date and time of the transmission  
• The receiving location  
• The number of pages transmitted  
• The result of the transmission.  
This report can provide reassurance when you have vital information to transmit  
or receive.  
It will be ringing the alarm for one minute until you stop it by pressing stop.  
If the stop key is not pressed, it will attempt the alarm after three minutes.  
To program an alarm:  
1. Press program, 7, mode/enter, 1, 2.  
Set Alarm Clock  
The “Location” listing may be different from the number you called, or it may be  
blank: this information is part of the remote fax machine’s TTI. A successful  
transmission will appear in the Result column as “OK.” If a transmission fails, the  
report will include an explanation of the error and a corresponding error code.  
To turn on this feature:  
2. Press mode/enter.  
Alarm Clock OFF  
3. Now you tell the fax machine whether it rings the alarm. If not, press  
program until the display shows “OFF”, then press mode/enter.  
1. Press program, 7, mode/enter, 0, 5.  
If you want to ring the alarm at the designated time, press program to toggle to  
Set Fax Report  
“ON” and press mode/enter.  
Note: When turned “ON”, instruct your fax machine to complete your  
2. Press mode/enter.  
command at a specific time each day.  
Fax Report  
OFF  
Time:  
01:00  
3. To change the setting, press program.  
4. Use the numeric keypad to enter the hour and minute when you want to your  
fax machine to ring the alarm. The LCD displays time in 24-hour format --- for  
example, it would show 2:00 PM as 14:00.  
Fax Report  
ON  
4. Press mode/enter to select the desired setting.  
Time:  
23:30  
If you want to change just one number in time, use the one-touch key a to  
move backward (leftward) in the sequence. Use the one-touch key b to move  
forward (rightward).  
5. When finished, press mode/enter.  
2.15  
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Beyond the Basics  
Set Activity Journal  
Your fax will automatically print a report on the last 20 transmissions and  
receptions. The activity journal includes:  
• The remote location  
Call Request  
This feature allows you to send or receive a fax message and carry on a voice  
conversation on the same call, regardless of whether you are the transmitter or  
recipient of the fax message.  
• The resolution of the transaction  
• The time the transaction began and its duration  
• The number of pages  
For this feature to work, the remote fax machine must have a similar call-reserve  
capability. You may fax first and then talk, or talk first and then fax.  
• The result of the call  
A number assigned to the transaction by your fax.  
To send/receive a fax first and then talk:  
1. While your fax machine is transmitting or receiving the fax message, press  
monitor/call.  
To turn the activity journal on or off:  
Call Requested  
1. Press program, 7, mode/enter, 0, 9.  
2. At the remote fax machine, the ringer will ring after each page is printed  
(whether it is there or on your fax machine, depending upon which is sending  
and which is receiving).  
Set Auto Journal  
2. Press mode/enter.  
Auto Journal OFF  
3. If someone answers at the remote fax machine, your fax machine will ring  
several times. If so, pick up the handset. In a few seconds, the line will open  
and you can begin your conversation.  
3. To change the setting, press program.  
Auto Journal ON  
To talk first and then send/receive a fax:  
4. Press mode/enter to select the desired setting.  
1. Before you hang up, insert a document into your fax machine.  
Print an activity journal  
You can print an activity journal at any time.  
2. At the end of your conversation, tell the remote fax machine operator to press  
start key and to hang up his/her handset.  
1. Press program, 6, mode/enter, 4.  
3. When you hear fax tones, press start and hang up your machine’s handset.  
Print Journal  
To respond to a requested call  
If someone requests a call from you, you’ll hear a long ring after each page is sent  
or received.  
2. Press mode/enter.  
To answer the call request:  
1. Pick up your fax machine’s handset and wait a few seconds, during which you  
may hear a brief series of fax tones.  
2. Shortly, the line will open and you and the remote fax operator can converse.  
2.16  
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Beyond the Basics  
Security  
Your machine has a number of features to enhance the security of your fax  
communications. These security features can help you let your private fax  
documents stay private, avoid unwanted outside communication and even protect  
against unauthorised use of your machine --- as well as control its authorised use.  
Activating TX protection  
1. Decide upon, and then write down the four-digit passcode (0000-9999) you  
want to use and put it in a safe place.  
Important:  
Do not use 0000. This turns off TX pretection.  
program 7 mode/enter 1 3 mode/enter  
.
• If the passcode hasn’t yet been created, the LCD will show; go on to step 4.  
2. Press  
, , , , ,  
The Passcode  
For more secure incoming communications, a passcode system lets you protect  
documents set for polling, to poll documents from a Muratec fax machine.  
Under normal circumstances, your fax machine has a passcode of “0000”: this  
means the passcode operation is off, allowing calling fax units to communicate  
freely with yours. If you change the passcode, then your machine can  
Set Tx Protect?  
• If the passcode has been created, the LCD will show:  
Passcode:****  
communicate only with Muratec fax machines; other manufacturers’ fax machines  
---- even those with protection code systems of their own ---- can’t get through.  
3. If you are modifying the TX protection’s passcode, use the numeric keypad to  
mode/enter  
. If you enter the  
enter a four-digit existing passcode, then press  
correct passcode, the LCD shows:  
Note:  
However, if you’re using the Block Junk Fax feature (see page 2.18), even  
incoming calls which meet the passcode test must come from appropriate  
phone number.  
Set Tx Protect?  
Note:  
If you enter an invalid passcode, the fax machine will reject the attempt  
and abort this operation.  
To set your fax machine’s passcode:  
program 7 mode/enter 0 3  
, , .  
1. Press  
, ,  
mode/enter  
4. Press  
.
Set Passcode  
TX Protect OFF  
mode/enter  
2. Press  
.
5. If the setting you see is acceptable, skip to step 7.  
Otherwise, proceed to step 6.  
Passcode: 0000  
3. Use the numeric keypad to enter your passcode. To move the cursor to a  
6. To change the setting, press program once or twice until your desired setting  
a
b
appears. In this example, we’ve chosen “On”.  
different digit, press one-touch key to move left or to move right.  
TX Protect ON  
mode/enter  
4. When you have entered the passcode, press  
.
mode/enter  
7. Press  
8. Press  
.
Note:  
To turn off the passcode at any time, reset the passcode to “0000.”  
Set Passcode?  
mode/enter  
.
TX Protection  
Important:  
• If the passcode hasn’t yet been created, the LCD will show:  
Passcode:0000  
For this feature to work, you must have set the passcode.  
• If the passcode has been created, the LCD will show:  
When this feature is activated, only those who enter the proper passcode can send  
faxes from ---or even make settings on --- the machine.  
Passcode:****  
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Beyond the Basics  
9. To create or change the passcode, enter new passcode using by numeric  
4. Use the numeric keypad to enter the mailbox number (0-9) for the remote unit.  
keypad.  
Mail No.  
7
Here, we’ve entered 6296:  
5. Press mode/enter.  
Passcode:6296  
_
Important: Do not use 0000. This code turns off TX pretection.  
10. Press mode/enter to save the setting. The fax machine will return to standby.  
6. Enter the fax number for the SecureMail transmission using a one-touch key,  
speed-dial number or a number entered through the numeric keypad.  
Note: To enter a speed-dial number, press speed dial and the desired two-  
Using your fax machine during TX protection  
digit speed-dial number.  
1. When you use any transmitting operation, your fax machine asks you the  
passcode:  
012-345-6789  
Passcode:****  
7. When the fax number is entered, press start. (If you use a one-touch key,  
there’s no need to press start.)  
2. Use the numeric keypad to enter the four-digit passcode (here, we’ve entered  
the passcode we set previously).  
Passcode:6296  
Block Junk Fax  
If activated, the Block Junk Fax feature guards your machine from unauthorized  
faxes (so-called “junk fax”); but, first, please understand how this feature works,  
so you can determine if it is right for you.  
If you make an error, press the one-touch a or the one-touch b until the cursor  
appears under the character you wish to change; then enter the correct  
character.  
When you’ve activated Block Junk Fax and a fax call arrives, your fax machine  
checks to see if any phone number in your autodialer matches the last four digits  
of the remote fax machine’s Subscriber ID. If it finds no such match, your fax  
machine disconnects the call.  
3. Press mode/enter to “present” the passcode to the machine.  
The machine will now let you go on to the next step in the fax operation.  
Note: If you start an operation while the first is still underway, the machine will  
require the passcode from you once again before proceeding with your new  
request. However, the first operation will proceed unaffected, even if you  
fail to enter the correct passcode for the second entry.  
So, before activating this feature, consider:  
• Not all fax machine owners enter their phone numbers in their Subscriber IDs.  
Indeed, some fax machines do not even have a Subscriber ID. So, using Block  
Junk Fax, your machine would reject faxes from these units.  
• If some of your autodialer entries end with long distance access codes, Block  
Junk Fax will block out calls from those fax machines. (Those other fax users  
won’t put your codes at the end of their Subscriber IDs, after all.)  
To proceed with activating Block Junk Fax:  
SecureMail Transmission  
SecureMail is an exclusive Muratec feature for your most confidential documents.  
SecureMail transmissions are sent to memory mailboxes in other Muratec fax  
machines, where they are protected by an I.D. code selected by the mailbox  
holder.  
1. Press program, 7, mode/enter, 1, 1.  
Block Junk Fax  
To perform a SecureMail transmission:  
1. Insert the document.  
2. Press mode/enter.  
Block Junk  
OFF  
2. Adjust resolution and contrast if necessary.  
3. Press program, 4, mode/enter.  
3. Press program to “toggle”, or switch, between “On” and “Off”.  
Mail No.  
0
Block Junk  
ON  
4. Press mode/enter to select your choice.  
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Beyond the Basics  
3. Press mode/enter.  
Scramble Feature  
SCR Key : 0000  
If you have a confidential document which you don’t want to be visible to anyone.  
Your fax machine can scramble the image data of your copying or received  
document.  
4. Use the numeric keypad to enter the four-digit scramble code.  
Note: The unscramble code should be the same as the code used to scramble  
the document.  
Also, your scrambled image data can be returned to the original one using the  
unscramble copying feature.  
In the example, we’ve entered “0117”.  
SCR Key : 0117  
Scramble the Copying Document  
If you want to scramble your confidential document, you can use this feature!  
If you wish to move the cursor to a different digit, press one-touch key a to  
move left or one-touch key b to move right.  
1. Adjust the document guides to fit the pages you’re scrambling and insert the  
document face down.  
5. Press Copy.  
2. Press program, 8, mode/enter.  
The document will be unscrambled and be printed as normal document.  
Scramble Copy  
Note: You may not be able to unscramble your document if your document is  
inserted into your machine’s feeder incorrectly. Please re-insert the  
document and retry the above steps.  
3. Press mode/enter.  
SCR Key : 0000  
4. Enter the four-digit scramble code (0000 through 9999) you wish to use. In the  
example, we have entered “0117”.  
Scramble the Received Document  
Your machine can also scramble the document as it is received from the remote  
machine -you can designate up to 10 scramble boxes. In each location you can  
register the last four-digits of the remote machine’s Subscriber ID and the four-  
digit scramble code.  
Important: Please note that you won’t be able to unscramble that document  
if you forget your scramble code.  
SCR Key : 0117  
When you’ve activated this feature and a fax message arrives, your machine  
checks to see if a phone number in your scramble boxes matches the last four-  
digit of the remote fax machine’s Subscriber ID.  
If you wish to move the cursor to a different digit, press one-touch key a to  
move left or one-touch key b to move right.  
If it finds no such match, your machine receives the document normally.  
5. Press copy.  
Your machine will start copying and will scramble the document.  
First, you must create the scramble box and activate this feature (see below).  
Unscramble the Document  
Your machine can unscramble your document that you scrambled using the four-  
digit scramble code.  
Create or Modify the scramble box  
1. Press program, 8, mode/enter, 3.  
Note: To unscramble the document, you must know the four-digit scramble code  
Set Scramble Rx  
for it.  
2. Press mode/enter.  
1. Adjust the document guides to fit the pages you’re unscrambling and insert  
them face down.  
If 0 is the box you want to use, skip to step 4.  
3. Use the numeric keypad to enter the scramble box number (0 through 9).  
2. Press program, 8, mode/enter, 2.  
4. Press mode/enter.  
Unscramble Copy  
If the scramble box hasn’t yet been created, the LCD will show:  
[0]---- Key:----  
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Beyond the Basics  
If it has already been created, the LCD will show:  
5. Use the numeric keypad to enter the four-digit scramble code you’ve entered.  
[0]3210 Key:****  
[0]32l0 Key:****  
• If you are creating the scramble box, go on to step 5.  
• If you are modifying this scramble box, use the numeric keypad to enter the  
four-digit scramble code you’ve entered.  
6. Press mode/enter.  
If you enter the correct code, you’ll see the all information in this box then go  
If you enter the correct code, you’ll see all the information in this box, then go  
on to step 5.  
on to step 7.  
[0]3210 Key:1234  
[0]32l0 Key:1234  
If you enter an invalid code, the fax machine will reject the attempt and abort  
this operation.  
If you enter an invalid code, the fax machine will reject the attempt and abort  
this operation.  
7. Press contrast/cancel to clear the scramble box.  
5. Use the numeric keypad to enter the last four-digits of the remote fax  
machine’s Subscriber ID.  
Erased  
8. To clear another scramble box, repeat step 3 through 7. Or press stop to  
[0]3210 Key:---  
return to standby.  
And, enter the four-digit scramble code (0000 through 9999).  
[0]3210 Key:1234  
Note: If you wish to modify these settings, use the one-touch key a to move  
leftward, the one-touch key b to move rightward.  
6. Press mode/enter to save this setting.  
** Completed **  
7. To create or modify another scramble box, repeat step 3 through 6. Or press  
stop to return to standby.  
Now, your fax machine will scramble your received documents.  
Clear Scramble Box  
1. Press program, 8, mode/enter, 3.  
Set Scramble Rx  
2. Press mode/enter.  
If 0 is the box you want to clear, skip to step 4.  
3. Use the numeric keypad to enter the scramble box number.  
4. Press mode/enter.  
[0]32l0 Key:****  
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Beyond the Basics  
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Section 3  
SmartPort  
This feature is available only  
for Muratec M860.  
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SmartPort  
What’s inside in this section  
SmartPort Requirements for Your Computer .....................................................3.2  
A Preview of the Plug-in ....................................................................................3.2  
Making the SmartPort Connection .....................................................................3.3  
To Turn the SmartPort On or Off: ......................................................................3.3  
Scanning from Your Fax Machine to Your Computer .......................................3.3  
Printing from Your Computer to Your Fax Machine .........................................3.3  
3.1  
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SmartPort  
SmartPort: fax/computer connectivity  
Thanks to its built-in SmartPort feature, your fax machine isn’t only a fax  
A Preview of the Plug-in  
machine ----it also can be an image scanner and printer for your computer!  
We’ll give you detailed hook-up steps in a moment, but first, here’s a preview…  
SmartPort Requirements for Your Computer  
For you to use your fax machine’s SmartPort feature with your computer, your  
computer must meet three simple tests:  
If you’re using an  
external fax modem,  
you’ll do it this way:  
• It has a properly installed fax modem, either internal or external.  
• It has properly installed fax software.  
• Its fax software can perform manual receive (for scanning) and manual  
transmit (for printing) operations. (You may wish to consult that software’s  
instructions.)  
®
®
Important:  
It doesn’t matter whether your computer is IBM PC or Macintosh  
compatible, or which of those two platforms’ various operating  
systems it runs, so long as it meets these three conditions.  
If you’re using an internal  
fax modem, you’ll do it this  
way:  
An important note about compatibility  
While SmartPort works with a variety of fax modes and fax software packages, it  
doesn’t work with every fax modem and/or with every fax software package.  
If you experience trouble, try the following (in this order):  
• Please confirm that you are following the directions on the next page.  
(Sometimes, one missed step, or one step out of order, makes all the  
difference.) Give it several more tries, strictly following our instructions.  
• If you still have trouble, please contact the company that made your fax  
modem.  
• If the advice you get from your fax modem’s maker doesn’t help you, please  
contact your fax software package’s maker.  
• If the advice from your fax software package’s maker doesn’t help you, then,  
unfortunately, SmartPort won’t work with your computer setup.  
Or, if using a laptop  
computer with an  
internal fax modem,  
you’ll do it this way:  
3.2  
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SmartPort  
Making the SmartPort Connection  
Scanning from Your Fax Machine to Your  
Here’s how to set up your fax machine and computer for using SmartPort:  
Computer  
1.Turn off your fax machine, your computer and its fax modem.  
The exact procedure for SmartPort scanning will vary depending upon how your  
computer’s particular fax software works, but here are the essentials.  
2. If your computer’s fax modem is already plugged into a wall phone jack,  
follow the telephone cable to the jack and unplug it from the jack. Hold onto  
the phone plug; you’ll need it in step 3.  
1. Connect your fax machine to your computer’s fax modem, as described in  
“Making the SmartPort Connection” left column.  
Note: Keep the telephone cable plugged into your modem’s line jack.  
2. Fax machine: Turn on the SmartPort. (See left column.)  
3. Using the plug mentioned in step 1, plug the phone cable from your  
3. Fax machine: Insert the document. Adjust resolution and contrast if necessary.  
computer’s fax modem into the EXE.TEL jack on your fax machine.  
4. Computer: Command your fax software to perform a manual receive  
Note: If there already is a phone line cable plugged into EXE.TEL jack,  
unplug it. If you’re been using your fax for both phone and fax  
communications, you may wish to plug another telephone cable and  
phone into the wall phone jack so you can continue to receive regular  
calls while using this feature.  
command.  
Note: If necessary, please consult your fax software’s operating instructions.  
5. Fax machine: Your machine feeds the document through, scanning and  
transmitting it as it goes.  
4. Turn on your fax machine, your computer and its fax modem.  
6. Computer: Your fax software will “receive” the fax onto your computer.  
Note: Please consult your fax software’s operating instructions for details on  
To Turn the SmartPort On or Off:  
how to view, save and otherwise use received fax images.  
1. Press program, 7, mode/enter, 1, 5.  
Printing from Your Computer to Your Fax  
Connect PC  
Machine  
2. Press mode/enter.  
Not only can you scan documents into your computer, but SmartPort also lets you  
print documents from your computer onto your fax machine!  
Connect PC  
OFF  
For this feature to works, three things must be true:  
• Your computer’s modem must send a CNG fax signal.  
3. To change the setting, press program once or twice until your choice appears.  
Connect PC  
ON  
• Your fax software must be set not to detect dial tone before dialing a fax  
number.  
4. Press mode/enter to save the desired setting.  
• The time until your computer’s modem dials a fax number after off-hook must  
be less than 15 seconds.  
As with SmartPort scanning, the exact procedure for SmartPort printing will vary  
depending upon how your computer’s particular fax software works.  
Nonetheless, here are the basics.  
1. Connect your fax machine to your computer’s fax modem, as described in  
“Making the SmartPort Connection” left column.  
2. Turn the SmartPort ON. (See left column.)  
3. Computer: Use your application ---- for example, a word-processing program ---  
3.3  
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SmartPort  
to send the document to your fax software, just as if you actually were going  
to fax the document.  
Note: For example, this may involve setting the application to “print to” a fax  
driver which processes and forwards documents to the fax mode.  
4. Computer: When the fax software asks for a fax number to which to send the  
document, type any number (one digit will do).  
5. Computer: Order your fax software to perform a manual transmit command.  
Note: Please consult your software’s operating instructions to confirm what  
should occur after you give a manual transmit command.  
6. Computer: If your computer is waiting for a “go-ahead” command (such as  
“OK”), tell it to proceed as your fax software requires.  
7. Fax machine: Your fax machine will receive the document from your  
computer and it will begin to print.  
Sending Faxes with Your Computer  
You can transmit documents from your computer to other faxes. As with scanning,  
the exact procedure for sending will vary depending upon how your computer’s  
particular fax software works.  
To transmit documents from your computer to other faxes:  
1. Make sure your fax machine is connected to your computer’s fax modem.  
2. Computer: Instruct your fax software to send.  
Important: For transmit documents from your computer to other faxes, you  
must insert the pause time more than 15 seconds before your  
computer’s modem dials a fax number after off-hook.  
Your fax software must be set not to detect dial tone before  
dialing a fax number.  
Please consult your software’s operating instructions for more  
details.  
Note: Even if the SmartPort feature turns off, you can transmit document from  
your computer to other faxes normally.  
3.4  
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SmartPort  
3.5  
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Section 4  
Answering Machine  
This feature is available only  
for Muratec M880.  
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Answering Machine  
What’s inside in this section  
Setting up Your Answering Machine ................................................................... 4.2  
Playing or Erasing the Memo and Messages........................................................ 4.5  
Secure Memos: Voice Mail Boxes ....................................................................... 4.7  
Remote Access ................................................................................................... 4.11  
4.1  
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Answering Machine  
Setting up Your Answering Machine  
Storage Capacity  
Answering Machine Mode  
Your fax machine can store up to 32 voice messages totaling up to 15 minutes.  
When we say, “voice messages,” we’re counting the following items, all of which  
you’ll be reading about shortly:  
When you put your fax into answering machine mode, a caller can either leave a  
voice message, send a fax or do both on the same call. Your fax, as is true for all  
Muratec fax machines, is smart enough to tell the difference and will take care of  
the call accordingly.  
• Incoming messages  
• A memo  
• Voice mail box messages  
Reception in answering machine mode  
When your fax is in answering machine mode and a call comes in, the answering  
machine part answers first. The fax part of your fax listens silently while your  
answering machine’s outgoing message plays; callers making voice calls won’t  
know the fax part is there, waiting. But, if your fax detects standard fax  
transmission tones at any time, it will discontinue answering machine functions  
and begin fax reception.  
The factory setting allows each message (other than the memo) to last up to 3  
minutes, but you can change this easily (see below).  
Setting recording time  
Your fax machine can be set to allow as much as 3 minutes or as little as 10  
seconds for each incoming message or voice mail box message. If a caller hangs  
up before the allotted time expires, the unit automatically stops recording and  
returns to standby mode. The factory setting is 30 seconds. However, if you want  
to change the setting, here’s how:  
Turning on answering machine mode  
Note:  
Before you can turn on answering machine mode, you must record two  
outgoing messages (see next page).  
program 9 mode/enter 4  
, .  
1. Press  
, ,  
answer  
. This lights the red  
To put your fax into answering machine mode, press  
Set Rec. Time  
answer lamp. Your fax now will answer calls after 3 rings if no memo or  
incoming message is stored, or after 1 ring if at least one incoming message is  
stored (see “Toll Saver,” page 4.14). In HongKong, answer after 4 rings on the  
former and after 2 rings on the latter. The answering machine will save voice  
messages and the fax machine will print faxes.  
mode/enter  
2. Press  
.
Rec.Time  
0’30”  
3. Use the numeric keypad to enter the desired recording time, any length in the  
range of 10 seconds (0’10”) ---- 3 minutes (3’00”). If you wish to move the  
While answering machine mode is on, your fax’s LCD shows two alternating  
messages:  
a
cursor to a different digit, press one-touch key to move left or one-touch key  
MEMO:0 ICM:00  
b
to move right. In the example below, we have entered 1’30” (1 minute, 30  
and  
seconds).  
Rec. : 15min.  
Rec.Time  
1’30”  
These displays tell you:  
mode/enter  
4. When finished, press  
standby.  
to save the setting and return the unit to  
• If a memo has been recorded  
• How many incoming messages (“ICM”) are stored  
• How many minutes of remaining recording capability remain.  
4.2  
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Answering Machine  
minutes’ worth of incoming messages; but, of course, you’ll want your callers to  
know they still can send a fax even when the answering machine is full (so to  
speak). And that’s what the second message accomplishes. It operates only when  
the fax machine knows it cannot hold any more incoming voice messages.  
(Don’t worry: the fax machine switches to the second outgoing message  
automatically when the answering machine has reached its capacity, so you don’t  
have to provide in advance for the switch over!)  
Turning off answering machine mode  
If answering machine mode is on and you wish to turn it off, press answer to  
turn off answering machine mode (thus turning off the answer lamp). However,  
any messages, memos (see page 4.5) or voice mail box messages (see page 4.7)  
stored on the answering machine are still intact and can be recalled the next time  
you reactivate answering machine mode.  
Here is a suggestion for that second message (which also must be no longer than  
10 seconds):  
Recording Your Outgoing Messages  
Your fax machine holds three types of voice messages: incoming calls, memos  
and two outgoing messages. We’ll address the first two a little later in these  
instructions, but for now let’s talk about the outgoing messages. First we’ll  
explain the purpose of the messages, then we’ll tell you how to record them.  
Hello. You’ve reached (your telephone number). The answering machine is  
full right now so it can’t record your voice message; but, if you’d like to send  
a fax, press start now. Thank you.  
Recording or Replacing the first outgoing message  
Here’s how to record the first, more general outgoing message (or OGM1, to use  
the term you’ll see on your fax machine’s display). The procedure is the same  
whether you’re creating a new message or changing a previously recorded one.  
Outgoing messages ---- and why you have two  
Outgoing messages are what your callers hear when the fax machine answers the  
phone. Your fax machine uses two such messages, each of which serves a slightly  
different purpose.  
First of all, however, please note that each outgoing message must be not longer  
than 10 seconds in length. This follows the international guidelines created by the  
ITU-T (International Telecommunications Union-Telecommunication  
Standardization Sector), a United Nations standards group which governs fax  
communications and establishes guidelines providing compatibility among Group  
3 fax machines ----like your fax machine. Thanks to the ITU-T, your Group 3 fax  
machine can send a fax message to virtually any other Group 3 fax machine,  
regardless of what company built it or where it’s in operation.  
1. Press program, 9, mode/enter, 1. The LCD will show:  
OGM1  
2. Press mode/enter.  
Rec./Play?  
The machine is asking you, “Do you want me to record a new OGM1 or play  
back the current OGM1?” Of course, you want to record a new OGM, so  
proceed to step 3.  
One important part of these ITU-T guidelines has to do with the amount of time  
(T1, as the ITU-T calls it) during which a calling fax machine must detect a  
response from the fax machine it’s trying to reach (the remote fax machine).  
By allowing each of your outgoing messages to be no longer than 10 seconds, the  
fax machine makes sure there’s always enough time for its fax equipment to  
respond to a calling fax machine within the ITU-T limits.  
3. Press record.  
Rec./PlayStop?  
If you decide not to record the OGM1, press play/stop.  
To return to standby mode, go to step 7.  
4. Press record again. Then begin speaking clearly into the fax’s microphone on  
right side of your fax’s control panel. As you record, the LCD will count-  
down the time remaining:  
Your first outgoing message is a general-purpose one, much like that you’ve  
probably heard on many other answering machines you’ve reached: it explains  
that you can’t come to the phone and gives each caller the options of leaving a  
voice message, sending a fax message or even doing both on the same call.  
Rec.Time: 09sec.  
Rec.Time: 08sec.  
Here is a suggested first outgoing message you can modify to suit your needs:  
Hello. You’ve reached (your telephone number). If you want to send a fax,  
press start now. If you want to leave a voice message, wait for the beep. Thank  
you.  
That sounds pretty good; so why do you need a second outgoing message, too?  
Well, the answering machine in your fax machine can record approximately 15  
----and so forth, down to 00.  
Note: Remember, you have 10 seconds to record your message.  
5. If you finish your message in fewer than 10 seconds, press play/stop (only  
once) to stop recording. Otherwise, the fax machine will sound a beep and  
stop recording automatically at the 10-second mark.  
4.3  
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Answering Machine  
If you now wish to play back this message, press play/stop.  
6. To record the message again, go back to step 3. Otherwise, go to step 7.  
7. Press stop to finish the operation and return to normal standby mode.  
Note: Remember, you have 10 seconds to record your message.  
5. If you finish your message in fewer than 10 seconds, press play/stop (only  
once) to stop recording. Otherwise, the fax machine will sound a beep and  
stop recording automatically at the 10-second mark.  
If you now wish to play back this message, press play/stop.  
Playing the first outgoing message  
To play back the first outgoing message:  
6. To record the message again, go back to step 3. Otherwise, go to step 7.  
7. Press stop to finish the operation and return to normal standby mode.  
1. Press program, 9, mode/enter, 1. The LCD will show:  
OGM1  
Playing the second outgoing message  
To play back the second outgoing message:  
2. Press mode/enter.  
Rec./Play?  
1. Press program, 9, mode/enter, 2. The LCD will show:  
OGM2  
3. Press play/stop. Your message now will play.  
Play OGM1  
2. Press mode/enter.  
If you stop to play OGM1 , press play/stop.  
Rec./Play?  
4. Press stop to finish the operation and return to normal standby mode.  
3. Press play/stop. Your message now will play.  
Play OGM2  
Recording / Replacing the second outgoing message  
Here’s how to record the second outgoing message (OGM2), which warns a caller  
your answering machine can’t hold any more messages. (As was true for OGM1,  
the procedure is the same whether you’re creating a new message or changing a  
previously recorded one.)  
If you stop to play OGM2 , press play/stop.  
4. Press stop to finish the operation and return to normal standby mode.  
1. Press program, 9, mode/enter, 2. The LCD will show:  
OGM2  
2. Press mode/enter.  
Rec./Play?  
The machine is asking you, “Do you want me to record a new OGM2 or play  
back the current OGM2?” Of course, you want to record a new OGM, so  
proceed to step 3.  
3. Press record.  
Rec./PlayStop?  
If you decide not to record the OGM2, press play/stop.  
4. Press record again. Then begin speaking clearly into the fax’s microphone on  
the answering machine keypad. As you record, the LCD will count-down the  
time remaining, as described in “Recording / Replacing the first outgoing  
message”.  
4.4  
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Answering Machine  
Playing or Erasing the Memo and Messages  
Playing the Memo and Messages  
Erasing the Memo and Messages  
Playing your memo or messages does not erase them from the fax’s digital  
message memory. You must choose to erase them.  
play/stop  
play/stop  
To play messages left by callers, press  
. The fax will play your memo  
first (see “Memo,” right column) and then any messages left by callers. You’ll  
hear the oldest message first and the most recently stored message. The display  
will show the date and time when each message was stored as the message is  
played, thanks to the fax’s date and time stamp feature.  
Erasing one  
To erase the incoming message currently playing, press erase.  
Here are explanations of the displays you’ll see on the LCD as messages play:  
Erasing all  
To erase all currently stored incoming messages and the memo, wait until no  
Memo 03/10 14:00  
erase  
messages are playing; then, hold down  
until the LCD shows:  
A memo, recorded on March 10 at 2:00 PM.  
** All Erased **  
02  
03/11 08:53  
Note:  
This procedure does not erase any stored voice mail box messages (see  
pages 4.9-4.10).  
Incoming message #2, recorded on March 11 at 8:53 AM.  
After all recordings have been played, the display will return to standby; or you  
play/stop  
can press  
at any time to stop message playback and return to standby.  
Memo  
skip and repeat  
While playing messages stored on your fax machine, you may use these buttons:  
Memo recording saves one 60-second message for remembering things like:  
• A deadline  
• An appointment time and date  
skip  
Allows you to skip to the beginning of the next message.  
If pressed while a memo is playing, skips to the first message of any  
stored incoming messages.  
Returns the fax machine to standby when pressed during playing of  
either the last message or a memo when there are no messages.  
• A person (and the phone number) whom you need to call  
• A special errand that you need to run  
• A brief to-do list  
Your fax machine plays the memo first whenever you retrieve messages remotely  
(see pages 4.11-4.14), making this a great way to leave a message for someone  
away from home.  
repeat  
Allows you to hear a memo or message again.  
When pressed while a memo or message is playing, the fax begins  
playing the message again after a brief pause.  
If pressed twice while an incoming message (other than the first) is  
playing, causes the fax to play the previous message. (If the first  
incoming message is playing, pressing Repeat twice has no effect.)  
Recording a memo  
monitor/call  
1. Make sure the handset is hung up and that  
record record  
is off.  
2. Press  
, then press  
again.  
Rec.Time: 01min.  
3. Speak clearly into the microphone on the control panel. (You cannot use the  
telephone handset to record your memo.) The fax machine will begin  
recording immediately. The LCD will begin counting down the remaining  
time:  
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Answering Machine  
Rec.Time: 59sec.  
Rec.Time: 58sec.  
----and so forth, down to 00.  
Note: Remember, you have 60 seconds to record your message.  
4. If you finish your memo in fewer than 60 seconds, press play/stop (only  
once) to stop recording. Otherwise, the fax machine will beep and  
automatically stop recording at the 60-second mark.  
If you want to save a new memo, just record it over the existing one using the  
steps above. Your new message will replace the previous memo.  
4.6  
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Answering Machine  
Voice Mail Boxes  
Secure Memos:  
Anyone with access to your fax machine can easily play any memo or messages  
stored on it. This may be okay in a “secure” location, but elsewhere could be a  
problem. To record messages but retain greater security, use your fax’s voice mail  
boxes. The fax machine offers up to ten “electronic boxes” in which authorized  
users can store and receive voice messages with passcode-protected security.  
Also, each box can hold numerous messages; the regular memo function can store  
only one.  
If the box has been created previously, the LCD will show:  
Passcode: ****  
7. Use the numeric keypad to enter a four-digit passcode for access to the voice  
mail box you’re creating. If you wish to move the cursor to a different digit,  
a
b
press one-touch to move left or one-touch to move right. In the example  
5891  
below, we have entered  
.
Note:  
Please don’t confuse this feature with other “voice mail” systems  
commonly used today. No unauthorized caller can leave messages in, or  
otherwise use, the fax’s voice mail boxes.  
Passcode: 5891  
mode/enter  
8. When you have entered the passcode you want, press  
to save the  
passcode. The LCD will revert to the voice mail box selection display:  
Select 01-10: 02  
Creating Voice Mail Boxes or Changing  
Passcodes  
9. If you are finished creating or changing voice mail boxes, go on to step 10. To  
create or change another voice mail box, go back to step 5 and repeat the  
operation from that point.  
To use voice mail boxes, all you have to do is create at least one.  
Your fax machine lets you create up to ten.  
stop  
10. Press  
. The fax will return to standby.  
To create a voice mail box or change the passcode on an existing one:  
Recording a Message to a Voice Mail Box  
program 9 mode/enter 3  
, .  
1. Press  
2. Press  
3. Press  
4. Press  
, ,  
Here’s how to record a message into an existing voice mail box.  
Set Access Code  
program 9 mode/enter 9  
, .  
1. Press  
, ,  
mode/enter  
.
Set Voice Mail  
Remote Access  
mode/enter  
2. Press  
.
program  
. The LCD will show:  
Select 01-10: 01  
Voice Mail Box  
3. To record a message into voice mail box 1, skip to step 4. otherwise, use the  
numeric keypad to enter the designated voice mail box number. Use a leading  
zero (as shown, above, for box 1 ---- “01”) for any box other than box 10.  
mode/enter  
.
Select 01-10: 01  
mode/enter  
4. Press  
.
5. To create voice mail box 1, skip to step 6. Otherwise, use the numeric keypad  
to enter the designated voice mail box number. Make sure you use a leading  
zero (as shown, above, for box 1 ---- “01”) for any box other than box 10.  
Passcode: ****  
5. Use the numeric keypad to enter the four-digit passcode for access to the voice  
mail box you’ve selected. To move the cursor to a different digit, press one-  
mode/enter  
. If the box hasn’t yet been created, the LCD will show:  
6. Press  
a
b
touch to move left or one-touch to move right. In the example below, we  
5891  
Passcode: 0000  
have entered  
.
4.7  
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Answering Machine  
Passcode: 5891  
Playing Messages Stored in a Voice Mail  
Box  
6. When you have entered the passcode you want, press mode/enter.  
7. If you’ve entered the correct passcode, you’ll see:  
1. Press program, 9, mode/enter, 9.  
Rec./Play/Erase?  
Set Voice Mail  
You may now proceed to step 8.  
2. Press mode/enter.  
However, if you’ve entered an incorrect passcode for this voice mail box, your  
fax machine to standby mode. This is how the fax protects voice mail box  
messages from unauthorized users. Go back to step 1 and repeat the operation.  
Select 01-10: 01  
3. To check the number of messages in voice mail box 1, skip to step 4.  
Otherwise, use the numeric keypad to enter the designated voice mail box  
number. Make sure you use a leading zero for any box other than box 10.  
8. Make sure the handset is hung up.  
9. Press record, then press record again.  
4. Press mode/enter.  
Rec.Time: 30sec.  
Passcode: ****  
Note: The amount of available recording time shown will depend upon the  
setting you made in “Setting recording time” (see page 4.2).  
5. Use the numeric keypad to enter the four-digit passcode for access to the voice  
mail box you’ve selected. To move the cursor to a different digit, press one-  
touch a to move left or one-touch b to move right.  
10. Speak clearly into the microphone on the answering machine control panel.  
Note: You cannot use the telephone handset to record your message. When  
press record, it will begin recording. The LCD will begin counting  
down the amount of time left, and ---- if the time is under one minute ----  
will count down by seconds:  
Passcode: 5891  
6. When you have entered the passcode you want, press mode/enter.  
Rec.Time: 29sec.  
7. If you’ve entered the correct passcode, you’ll see:  
Rec./Play/Erase?  
Rec.Time: 28sec.  
You may now proceed to step 8.  
----and so forth, down to 00.  
However, if you’ve entered an incorrect passcode for this voice mail box, your  
fax machine will return to standby mode. This is how the fax protects voice  
mail box messages from unauthorized users. Go back to step 1 and repeat the  
operation.  
11. If you finish your memo before the available recording time runs out, press  
play/stop (only once) to stop recording. Otherwise, the fax will sound a beep  
and stop recording automatically when time expires.  
Each voice mail box will hold multiple messages. However, your answering  
machine’s total maximum voice-message capacity (counting the one-minute  
memo) is either 32 messages or 15 minutes (see “Storage Capacity,” page  
4.2).  
8. Press play/stop. The fax will begin playing any message(s) stored in the  
selected voice mail box, while showing you the date and time stamp from  
when the message was recorded.  
01 11/09 15:04  
Here, the message was recorded at 3:04 PM on November 9.  
Note: During playback of messages, you may use the skip and repeat  
buttons just as when playing back incoming messages (see page 4.5).  
To continue using the voice mail box system, follow the appropriate  
instructions for the specific operation you want to perform. Otherwise, press  
stop to cease voice mail box operation and return the fax to standby.  
4.8  
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Answering Machine  
Checking the Number of Messages  
Printing Voice Mail Box List  
It’s easy to find out how many messages are in your voice mail box:  
You can print a list of the messages in voice message box. The list includes the  
voice message box number, when the message was recorded, and whether the  
message is played.  
1. Press program, 9, mode/enter, 9.  
Set Voice Mail  
To print a list of the voice message box:  
2. Press mode/enter.  
1. Press program, 6, mode/enter, 7.  
Select 01-10: 01  
Print Voice Mail  
3. To check the number of messages in voice mail box 1, skip to step 4.  
Otherwise, use the numeric keypad to enter the designated voice mail box  
number. Make sure you use a leading zero for any box other than box 10.  
2. Press mode/enter.  
Erasing Voice Mail Box Messages  
Because messages stored in a voice mail box are protected from the usual erasure  
process which deletes incoming messages and the memo, erasing voice mail box  
messages requires separate procedures.  
4. Press mode/enter.  
Passcode: ****  
5. Use the numeric keypad to enter the four-digit passcode for access to the  
designated voice mail box. To move the cursor to a different digit, press one-  
touch a to move left or one-touch b to move right.  
Erasing one  
To erase the message currently playing from your voice mail box, press erase.  
Passcode: 5891  
Erasing all  
To erase all the messages stored in your voice mail box:  
6. When you have entered the passcode you want, press mode/enter.  
7. If you’ve entered the correct passcode, you’ll see:  
1. Press program, 9, mode/enter, 9.  
Rec./Play/Erase?  
Set Voice Mail  
You may now proceed to step 8. However, if you’ve entered an incorrect  
passcode for this voice mail box, your fax machine will return to standby  
mode. This is how the fax protects voice mail box messages from  
unauthorized users. Go back to step 1 and repeat the operation.  
2. Press mode/enter.  
Select 01-10: 01  
3. If you wish to erase the messages in voice mail box 1, skip to step 4.  
Otherwise, use the numeric keypad to enter the designated voice mail box  
number. Make sure you use a leading zero for any box other than box 10.  
8. Press mode/enter. For about two-and-a-half seconds, the fax will display the  
number of messages stored in the voice mail box you selected.  
02  
4. Press mode/enter.  
In this example, there were two messages stored.  
Passcode: ****  
9. Then your fax machine will return to the voice mail box standby display:  
5. Use the numeric keypad to enter the four-digit passcode for access to the voice  
mail box you’ve selected. If you wish to move the cursor to a different digit,  
press one-touch a to move left or one-touch b to move right.  
Rec./Play/Erase?  
To continue using the voice mail box system, follow the appropriate  
instructions for the specific operation you want to perform. Otherwise, press  
stop to cease voice mail box operation and return the fax to standby.  
Passcode: 5891  
6. When you have entered the passcode you want, press mode/enter.  
7. If you’ve entered the correct passcode, you’ll see:  
4.9  
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Answering Machine  
Rec./Play/Erase?  
You may now proceed to step 8.  
However, if you’ve entered an incorrect passcode for this voice mail box, your  
fax machine will return to standby mode. This is how the fax protects voice  
mail box messages from unauthorized users. Go back to step 1 and repeat the  
operation.  
8. Press erase.  
Sure ?  
The fax is giving you one chance to reconsider this erasure of all the messages  
in this voice mail box.  
If you change your mind and decide not to erase, press play/stop.  
If you wish to go ahead with the erasure, press erase again. The fax will  
erase all the messages in the mail box.  
Note: The fax may pause briefly to reorganize any remaining voice messages  
stored in the answering machine.  
To continue using the voice mail box system, follow the appropriate  
instructions for the specific operation you want to perform. Otherwise,  
press stop to cease voice mail box operation and return the fax to  
standby.  
Accessing Your Voice Mail Box Remotely  
Even when you’re away, you can call your fax machine from any touch-tone  
phone and use the voice mail box system to record, play and erase messages.  
(For more information, see “Remote Access to Voice Mail Box System,” pages  
4.13-4.14).  
4.10  
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Answering Machine  
Remote Access  
Creating or Changing the Remote Access  
Passcode  
Remote Access Features  
When you access and operate your answering machine remotely from a touch-  
tone telephone, you can do the following:  
Your fax machine has a special set of features that allow you to access and operate  
its answering machine from any touch-tone telephone. But not just anyone can  
call your fax and eavesdrop on your messages: before you can access your  
answering machine’s messages remotely, you must create a four-digit passcode.  
This code makes remote access to your messages secure.  
• Play your memo and messages  
• Erase one or all messages  
• Repeat or skip your memo or a message  
• Turn the pager function on or off  
• Turn the automatic answer setting off  
The steps below let you create or change a four-digit passcode to protect your  
answering machine messages. If you want even more security, however, you can  
• Record your first outgoing message (but not the second; that one must be  
recorded while you are at the fax)  
0000  
. This setting denies all attempts at  
leave the passcode set as four zeros,  
• Use the fax’s voice mail box system (see page 4.7--4.10 for more detail).  
----and you can perform all of these operations on the same call!  
You cannot record a memo remotely; any message you leave will be one of the  
normal incoming messages.  
remote access, and will not allow you or anyone else to access or operate the  
answering machine remotely. (Of course, you can still retrieve messages when  
you’re at the machine itself. This protection applies only to remote access.)  
To set or change the remote access passcode:  
Before you can use the remote access features, check the following:  
program 9 mode/enter 3  
, .  
1. Press  
2. Press  
3. Press  
, ,  
answer  
• You have put the fax into answering machine mode by pressing  
.
Set Access Code  
• You have entered a passcode for your answering machine (see left).  
• You are calling from a telephone that uses standard touch-tone signals.  
mode/enter  
.
Remote Access  
Accessing Your Fax Remotely  
mode/enter  
. If no passcode has been entered since the last time the  
To access your fax from a touch-tone telephone:  
fax’s memory was cleared, you’ll see:  
1. Call your fax.  
Passcode: 0000  
#
2. While your outgoing message is playing, press for about a second.  
Otherwise, as a security measure, the fax will show you only the following:  
#
3. Enter your four-digit remote access passcode, followed by .  
Passcode: ****  
4. If the fax does accepts the passcode you entered, you’ll hear one long beep,  
followed immediately by short beeps. The long beep means you’re “in” ----  
you can use remote access. The number of short beeps tells you how many  
messages (including any memo) are stored in the answering machine.  
4. Enter the passcode you want, using the numeric keypad. If you wish to move  
a
b
the cursor to a different digit, press one-touch to move left or one-touch to  
0911  
move right. In the example below, we have entered  
.
Passcode: 0911  
If the fax does not accept the passcode you entered, you will hear no long  
beep, but rather three fast, short beeps. If so, enter the four-digit passcode (not  
mode/enter  
5. When you have entered the passcode you want, press  
The display will return to standby.  
.
#
preceded by ; just start with the passcode after the first time) more slowly,  
#
then press . If the second attempt also fails, try once more. If the fax does not  
accept a caller’s passcode after three attempts, it will hang up.  
4.11  
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Answering Machine  
Note: As a security measure, your fax’s speaker is silent during any remote  
access operations; the only fax audio output during remote access is over  
the phone line to you. This assures that no one near the fax can listen in  
while you’re operating remotely.  
Note: Your outgoing message can be no longer than 10 seconds (see page  
4.3).  
4. When you have finished, press # to stop recording.  
Note: Once you have gained remote access to your fax, you may perform more  
than one remote operation on the same call. You needn’t hang up and call  
back just to perform each new remote operation.  
Erasing a message remotely: 5, #  
To erase a message while listening to it remotely, press 5 followed by # for about  
a second each. The unit will erase the message that had been playing, and then  
play the next message saved.  
Playing (or Stopping the playing of) messages remotely:  
1, #  
Erasing all messages remotely: 0, 0, #  
To erase all incoming messages and the memo:  
To play your messages while calling from another phone:  
1. Gain remote access to the fax as described in “Accessing Your Fax Remotely”  
(page 4.11).  
1. Gain remote access to the fax as described in “Accessing Your Fax Remotely”  
(page 4.11).  
2. Press 1 followed by # for about a second each.  
2. Press 0 (zero) twice, followed by # once, for about a second each.  
Note: This command does not erase either any voice mail boxes’ messages or  
your outgoing messages.  
Your fax will beep once, then play the memo (if currently stored), followed by the  
incoming messages in chronological order ---- the oldest message coming first and  
the most recently played message played last. (Contact your authorized Muratec  
facsimile dealer for more detail.) The fax will beep briefly between messages.  
Selecting manual answer remotely: 6, #  
If you want your fax to ignore all subsequent calls while you’re away from home,  
you can select the manual answer setting remotely.  
To stop playing the messages, press 1 and # again.  
To do this, call your unit and follow steps 1 through 4 to access the fax. Then  
press 6 followed by # for about a second each. Your unit will turn off answering  
machine mode and will ignore all subsequent voice and fax calls (this also cancels  
the pager feature; see next item).  
Repeating a message remotely: 2, #  
To return to the beginning of the message currently being played, press 2  
followed by # for about a second each. After a brief pause, your fax will beep,  
then play the message again.  
To hear the previous message, press 2 #, wait to hear the beep and then  
immediately press 2 # again.  
Turning on the pager function remotely: 7, #  
As discussed earlier (see “Paging,” pages 4.15-4.16), you can set your fax to call  
you each time a caller leaves a message on your answering machine. Better still,  
your fax even allows you to activate (and deactivate ---- see next item) this feature  
by remote control.  
Skipping a message remotely: 3, #  
To skip a message while listening to it remotely, press 3 followed by # for about a  
second each.  
Your fax will skip the remainder of the current message and begin playing the  
next message. This does not erase the message you skipped.  
1. Gain remote access to the fax as described in “Accessing Your Fax Remotely”  
(page 4.11).  
2. Press 7 followed by # for about a second each.  
Recording your first outgoing message remotely: 4, #  
To record the first outgoing message remotely:  
Turning off the pager function remotely: 8, #  
To turn off the pager function:  
1. Gain remote access to the fax as described in “Accessing Your Fax Remotely”  
(page 4.11).  
1. Gain remote access to the fax as described in “Accessing Your Fax Remotely”  
(page 4.11).  
2. Press 4 followed by # for about a second each.  
2. Press 8 followed by # for about a second each.  
3. After a beep, speak clearly into the telephone handset.  
4.12  
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Answering Machine  
Ending remote operation  
Remote Access to Voice Mail Box System  
In addition to letting you call in for usual remote access to the answering machine,  
your fax also provides remote access to its voice mail box system. And, you’ll be  
glad to know, the appropriate commands are identical to those for the incoming  
message section. Another similarity is that you can perform multiple commands  
on the same phone call. The only difference is in how you first gain remote  
access.  
To cease remote operation, just hang up or press key twice.  
Note: If you don’t enter a command within 60 seconds of entering your passcode,  
your fax will cut off remote operation automatically.  
Also, the fax will cease remote operation if someone picks up either the  
fax’s handset or a connected second telephone’s handset, or otherwise  
interferes with the connection (such as by activating a speakerphone or on-  
hook dialing speaker).  
Accessing your voice mail box remotely  
Selecting answering machine mode remotely  
To access your voice mail box from a touch-tone telephone:  
What happens if you’re miles away from your fax and you forgot to set it to  
answering machine mode? No need to worry: you can instruct your fax to answer  
subsequent calls automatically by just calling your fax and letting it ring more  
than 20 times. The fax will change to answer subsequent calls automatically.  
1. Call your fax machine.  
2. While your outgoing message is playing, press # for about a second.  
3. Enter your two-digit voice mail box number, followed by #.  
Note: You must record OGM1 (see page 4.3), and set the reception mode to “Tel  
Ready” (see page 1.18).  
4. Enter your four-digit voice mall box passcode (not the remote access  
passcode), followed by #.  
Disabling remote selection of answering machine mode  
If, for some reason, you wish to make the fax unable to switch back to answering  
machine mode as described above:  
5. If the fax does accepts the passcode you entered, you will hear one long beep,  
followed immediately by short beeps. The long beep means you’re “in” ----  
you can use remote access. The number of short beeps tells you how many  
messages (including any memo) are stored in the voice mail box.  
If the fax does not accept the passcode you entered, you will hear three fast,  
short beeps. If so, enter the four-digit passcode (not preceded by #; just start  
with the passcode after the first time) more slowly, then press #. If the second  
attempt also fails, try once more. If the fax does not accept a caller’s passcode  
after three attempts, it will hang up.  
1. Press program, 9, mode/enter, 5.  
Set Remote TAD  
Note: “TAD” means Telephone Answering Device.  
2. Press mode/enter.  
Remote TAD  
ON  
Note: As a security measure, your fax’s speaker is silent during any remote  
access operations; the only fax audio output during remote access is over  
the phone line to you. This assures that no one near the fax can listen in  
while you’re operating remotely.  
This is the factory setting. To leave the fax able to switch back to answering  
machine mode when you let the unit ring more than 20 times, press stop to  
cancel the operation. Otherwise, go to step 3.  
3. Press program.  
Note: Once you have gained remote access to your fax, you may perform more  
than one remote operation on the same call. You needn’t hang up and call  
back just to perform each new remote operation.  
Remote TAD  
OFF  
4. Press mode/enter to save the setting and return to standby.  
Playing (or Stopping the playing of) voice mail box  
messages remotely: 1, #  
To play your voice mail box messages while calling from another phone:  
1. Gain remote access to the voice mail box (see above)  
2. Press 1 followed by # for about a second each.  
4.13  
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Answering Machine  
Your fax will beep once, then play the memo (if currently stored), followed by the  
incoming messages in chronological order. (Contact your authorized Muratec  
facsimile dealer for more detail.) The fax will beep briefly between messages.  
To stop playing the messages, press 1 and # again.  
Ending remote voice mail box operation  
To cease remote voice mail box operation, just hang up or press * key twice.  
Note: If you don’t enter a command within 60 seconds of entering your passcode,  
your fax will cut off remote voice mail box operation automatically.  
Also, the fax will cease remote voice mail box operation if someone picks  
up either the fax’s handset or a connected second telephone’s handset, or  
otherwise interferes with the connection (such as by activating a  
speakerphone or on-hook dialing speaker).  
Repeating a voice mail box message remotely: 2, #  
To return to the beginning of the message currently being played, press 2  
followed by # for about a second each. After a brief pause, your fax will play the  
message again.  
To hear the previous message, press 2, #, wait to hear the beep and then  
immediately press 2, # again.  
Toll Saver  
When the Answer lamp is lit, the number of times your fax will ring when called  
depends upon whether it is holding any voice messages. If there is neither an  
incoming message nor a memo stored, your fax will answer after three rings. But,  
if a memo or incoming message is stored on your answering machine, your fax  
will answer subsequent calls after one ring. In HongKong, answer after four rings  
on the former and after two rings on the latter.  
Skipping a voice mail box message remotely: 3, #  
To skip a voice mail box message while listening to it remotely, press 3 followed  
by # for about a second each. Your fax will skip the remainder of the current  
message and begin playing the next message. This does not erase the message you  
skipped.  
(The presence of voice mail box messages makes no difference; the fax concerns  
itself here only with the memo and incoming messages.)  
Recording a voice mail box message remotely: 4, #  
To record a message remotely into your voice mail box:  
When you check your messages remotely, this Toll Saver feature helps you save  
on long-distance telephone charges. When you call from another telephone and  
hear your fax ring more than once, you know that there are no messages for you to  
hear and can hang up the telephone before the third ring. Most long-distance  
telephone services do not charge for calls unless the called party answers.  
Again: when operating in answering machine mode, your fax will answer after  
one ring if there is a memo or incoming message on your answering machine -----  
even if you’ve already played the stored recordings. (This is why, if you wish to  
take advantage of the Toll Saver feature, it’s a good idea to erase messages when  
you can.)  
1. Gain remote access to the voice mail box (see page 4.13).  
2. Press 4 followed by # for about a second each.  
3. After you hear a beep, speak clearly into the telephone handset.  
4. When you have finished, press # to stop recording.  
Erasing a voice mail box message remotely: 5, #  
To erase a voice mail box message while listening to it remotely, press 5 followed  
by # for about a second each. The unit will erase the message that had been  
playing, and then play the next message in the voice mail box.  
Note: When your fax is not in answering machine mode, how many times it rings  
when called is determined by a setting you make (see page 2.2).  
Erasing all voice mail box messages remotely: 0, 0, #  
To erase all messages in the currently active voice mail box (but no others):  
1. Gain remote access to the voice mail box (see page 4.13).  
2. Press 0 (zero) twice, followed by # once, for about a second each.  
4.14  
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Answering Machine  
lamp will light.  
Paging  
3. Press program, 9, mode/enter, 7.  
Your fax machine can call you whenever a caller leaves a message on your  
answering machine. This paging feature is very helpful when you are expecting an  
important message but can’t sit by the phone.  
Set Pager  
Using paging is simple. You specify a telephone number ---- the page number ----  
for the fax to call whenever you receive a message on the answering machine.  
Then you turn on the pager function. Now, every time the fax’s answering  
machine stores an incoming message, it will call the pager number. Upon  
answering, you will hear a beeping; this tells you that your fax is paging you.  
Then you perform a simple retrieval function and hear your message!  
The fax will try to call the pager number after each message is saved on the  
answering machine. If the unit encounters a busy signal or if it does not receive an  
answer, it will automatically redial the pager number.  
4. Press mode/enter. The LCD will show:  
Pager  
OFF  
5. Press program.  
Pager  
ON  
Note: If you haven’t set a pager number, the fax will beep three times and  
briefly display:  
Set Pager Number  
How many times it redials is something you can set (see “Set The Number of  
Pager Calls,” right column).  
----reminding you to set the pager number (see left column).  
The fax will return to standby mode without having turned on the Pager  
function. Set the pager number, then repeat this procedure from step 1.  
Note: The fax’s paging function works only with voice messages stored on its  
answering machine. For information on Muratec fax models which allow  
“fax retrieval” from remote fax machines, please contact your authorized  
Muratec retailer.  
6. Press mode/enter. The fax will return to standby and the “Pager” lamp will  
light.  
Turning off paging  
Setting the pager number  
To turn off the pager function, repeat the procedure shown under “Turning On  
Paging” ----except that in Step 5, when you press program, the LCD will show:  
To set the pager number:  
1. Press program, 9, mode/enter, 6.  
Pager  
OFF  
Set Pager Number  
---- and, when you finish, the Pager lamp will be off.  
2. Press mode/enter.  
Set the number of pager calls  
3. Use the numeric keypad to enter the desired telephone number, up to 40  
characters in length (including special dialing characters as needed or helpful -  
--- see page 2.4).  
When your fax machine encounters a busy signal or when it does not receive an  
answer, it will automatically attempt to redial the pager number.  
To set the pager number:  
4. Press mode/enter. The fax will return to standby mode.  
1. Press program, 9, mode/enter, 8.  
# of Pager Call  
Turning on paging  
To activate the paging function so your fax machine will page you after it receives  
an incoming message on the answering machine:  
2. Press mode/enter.  
# of Dials = 1  
1. Make sure you have entered a pager number and that the pager number  
currently stored is the desired one. If necessary, repeat the procedure  
described under “Setting the Pager Number”.  
3. Use the numeric keypad to enter the desired number of times. You may choose  
between 1 and 5 times.  
Note: If there is no pager number stored, or if the pager number were erased,  
the fax will not allow activation of the paging function.  
4. When done, press mode/enter. The fax will return to standby mode.  
2. Press answer to instruct the fax to answer calls automatically. The “answer”  
4.15  
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Answering Machine  
Accessing your fax when you’re paged  
If You Answer While the Fax’s Answering  
If you’ve activated the pager function, the machine will call you each time a caller  
leaves a message on your answering machine.  
Machine is Recording ICM / Playing OGM  
If, while the fax is recording an incoming message (ICM) or playing your  
outgoing message (OGM), you pick up the handset of either the fax or a  
connected second telephone, your fax will turn off the answering machine and  
free the telephone line for your use.  
When you answer a paging call from the fax, you will hear a beeping signal. Press  
# for about one second, then enter your four-digit passcode (see next column) and  
press # again.  
After you enter your passcode, you can use the fax’s remote commands (see pages  
4.12-4.14) to play, skip, pause, repeat, or erase your messages.  
The answering machine will record any portion of the incoming message left  
before you picked up the phone.  
Branch telephone detection  
Your Muratec fax is perfectly at home with other telephones in your home or  
office.  
If you answer with a phone elsewhere in your home or office, it’s possible to that  
the fax’s answering machine may begin to play the outgoing message (OGM) or  
record a incoming message (ICM).  
But don’t worry. You still can enjoy the convenience of using that other phone  
without having to walk all the way to the fax to stop the OGM. Just press the *  
key twice on the other phone. This will stop the playing of the OGM / recording  
ICM and cause the fax to hang up, so you can have a normal conversation with  
your caller.  
Note: Under difficult phone line conditions, or if you are using certain types of  
telephone handsets, it may not be possible to stop the playing of the OGM  
from the other phone.  
Playback Order  
Your fax’s answering machine is factory-set to play back messages in the order  
they were recorded, so that the most recently recorded message plays last.  
However, you may wish to change this setting. If so, contact your authorized  
Muratec facsimile dealer.  
4.16  
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Answering Machine  
4.17  
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Section 5  
Just in Case…  
Here’s how to care  
for your fax machine.  
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Just in Case…  
What’s inside in this section  
Clearing Paper Jams ............................................................................................. 5.2  
Figuring Out Communications Problems ............................................................. 5.3  
Caring for Your Fax Machine............................................................................... 5.6  
Common Questions .............................................................................................. 5.8  
5.1  
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Just in Case…  
Clearing Paper Jams  
We have designed your fax machine to work reliably for years. However, you  
If a Recording Paper Jam  
may occasionally experience one type or another of paper jam. Here’s what to do.  
To clear a recording paper jam at the cutter section:  
If an Original Document Jams  
1. Press the top cover release, located on the right side of the machine, to open  
the top cover.  
To clear an original document jam in the feeder of your fax:  
1. Press the top cover release, located on the right side of the machine, to open  
the top cover.  
2. Remove the jammed  
paper gently after  
turning the green gear as  
illustrated right.  
2. Carefully remove the jammed  
paper pulling up the top cover a  
little.  
3. Feed the paper under  
the paper guide.  
Allow about 10 cm  
of paper to emerge  
from the paper guide.  
3. Close the top cover Then try the transmission again.  
Note  
: If the original document has become wrinkled or torn, don’t attempt to  
resend it.  
4. Firmly close the top cover slowly after pulling it up until it stops. Your fax  
will automatically feed and cut the paper.  
5.2  
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Just in Case…  
Figuring Out Communications Problems  
Occasionally, your fax machine will detect a problem with the telephone line in  
use or encounter some trouble in transmission or reception. When it does, it will  
alert you with a beeping alarm tone. You can further identify the problem with the  
LCD messages, printed check messages and error codes. See the following  
sections for information about these troubleshooting methods.  
Check Rec. Paper  
Your fax machine has run out of paper. Please add  
paper to the paper cassette. Or the fax machine has  
detected a paper jam.  
Set Page Again  
Set Passcode  
A paper jam occurred in your fax machine’s  
document feeder. Remove the jam and try again.  
You attempted to gain access to a voice mail box for  
which no passcode has been stored. Store one, then  
try again. (You’ll also get this message if you attempt  
to use the voice mail box feature at all before you’ve  
stored any passcodes.)  
You tried to turn on Auto Answer to use the  
answering machine, but haven’t yet recorded the first  
outgoing message. Record the message, then press  
Answer to activate Auto Answer. (You don’t have to  
record the second outgoing message, but we suggest it  
strongly.)  
Alarm  
Your fax machine will alert you by beeping if the machine suffers either of these  
problems:  
• It has trouble transmitting or receiving.  
• It runs out of paper.  
Please Rec.OGM1  
stop  
Press  
to cancel the Alarm tone.  
LCD Error Messages  
Your fax machine’s display message can help you to easily spot problems that halt  
communications. If you receive one of the following messages, just follow the  
Please Wait  
An overheat protection has functioned in the  
recording section. Please wait until your fax return to  
standby. If the fax remaining waiting, you should  
turn the On/Off switch off and on.  
stop  
directions and then press  
to return to standby.  
Please Set Doc.  
Your document was not inserted correctly or the  
machine you are sending to cannot accommodate the  
length of your page. Reset the page and try to transmit  
again.  
Error Codes  
Hang Up Phone  
Not Stored  
The handset is off-hook. Return it to its cradle,  
making sure the upper part of the handset presses on  
the “hook” button.  
Your fax will occasionally experience errors, caused by anything from lightning  
to telephone line interference. These same factors cause the line noise you  
sometimes hear when talking on the telephone.  
Often, simply trying your call again is all that’s necessary. If the problem persists,  
call authorized Muratec retailer or your local telephone company for help.  
You selected an autodialer number for which there is  
no phone number programmed. Either choose another  
autodialer number or dial a phone number directly  
through the numeric keypad.  
Error reports  
When an error occurs, your fax prints an error report. Each fax error report lists an  
error message that includes:  
Transmit Again  
Check Remote Fax  
Close Cover  
A communication error disrupted the transmission  
stop  
underway. Press  
to end the error message, then  
• The cause  
• A possible solution to the problem  
• Date of the transmission attempt  
• The sending location (if the remote fax stores a Location ID of its own)  
• Number of pages  
try the transmission again.  
An error has occurred at the remote fax machine with  
which you’re trying to communicate. Call the remote  
party.  
The fax machine’s cover is open. Please close it.  
5.3  
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Just in Case…  
Transmission Errors  
Kinds of error code  
The error cord listed in the “Result” column of the error report indicates the  
specific problem encountered:  
T.1.1  
The remote fax machine didn’t respond to your machine.  
Call the operator of the remote unit.  
• “D” codes occur while dialing  
• “R” codes occur during reception  
• “T” codes occur during transmission  
T.1.4  
Someone pressed stop at the remote unit in the middle of  
the “handshake” (the very first part of the fax  
communication, when the two units “agree” on the settings  
they will share).  
Specific errors  
Let’s quickly summarize the error codes you may see on an error report:  
T.2.1  
T.2.2  
T.2.3  
T.3.1  
T.4.1  
T.4.2  
Either the phone line disconnected during transmission or  
fax communication became impossible due to bad phone line  
conditions. Try the call again.  
Dialing Errors  
D.0.0  
The remote fax machine is busy. Call again.  
The two fax machines were incompatible. (Your fax machine  
sends and receives only ITU-T Group 3 fax communication,  
the industry standard since the early 1980s).  
Reception Errors  
R.1.1  
The calling fax machine didn’t respond to your fax machine.  
This can happen if someone dials a wrong number or if the  
remote fax machine restricts access through use of a  
passcode.  
Bad phone line conditions made fax communication  
impossible. Try the call again at another time. (Conditions  
can change within minutes.)  
During transmission, your fax machine’s page counter  
detected a possible document feeder error. Carefully put the  
document back into the feeder and try the call again.  
R.1.2  
The two fax machines were incompatible. (Your fax machine  
sends and receives only ITU-T Group 3 fax communication,  
the industry standard since the early 1980s.)  
The remote fax machine is out of paper. Call that machine’s  
operator (even if you know that machine has out-of-paper  
reception, as does your fax machine).  
R.1.4  
R.2.1  
R.2.3  
Someone pressed stop on the receiving fax machine.  
Compatibility error (junk fax detection).  
After transmission began, poor line conditions developed.  
Try the call again.  
Poor phone line conditions made fax communication  
impossible. Call the remote fax machine’s operator.  
R.3.1  
R.3.3  
R.3.4  
The sending fax machine detected too many errors from the  
receiving fax machine.  
The sending fax machine is incompatible or had a document  
feeder program during transmission.  
Poor phone line conditions may have prevented your fax  
from properly printing some or all of the pages it received.  
R.4.1  
R.4.2  
The fax machine is out of paper.  
Either the line disconnected before transmission or the  
transmitting fax unit needs maintenance.  
5.4  
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Just in Case…  
3. To change the setting, press program. Once it’s as you wish, press  
mode/enter.  
“Check Messages” printouts  
When a fax call goes awry and your fax machine detects an error, it produces an  
error printout headed by the words “Check Message”. This printout lists the  
following information about the transmission:  
• The resulting error code  
• A communications error message (see below)  
• The phone number (or, perhaps, TTI) of the fax machine with which your  
machine had attempted to communicate.  
What error messages can mean  
The error messages on Check Message printouts can mean a variety of things.  
Here’s a brief summary:  
Error Message  
Possible Meanings  
• Remote machine malfunctioned  
• No “handshake” signals from remote  
machine  
Check condition of remote machine.  
• Wrong phone number reached  
• Poor phone line conditions prevented  
communication  
Repeat transmission.  
• No “handshake” signals from remote  
machine  
• Document misfeed or miscount  
• Unable to reach remote control after  
attempting specified number of redial  
attempts  
• Remote machine’s line was busy or  
failed to answer  
Line is busy.  
• Receive confirmation signal not  
received from remote machine; poor  
line conditions caused a poor image  
Check received documents.  
Set remote diagnostics  
Your fax includes special software that allows Muratec’s trained service personnel  
to test your fax by computer over the telephone line. When you are asked by an  
authorized Muratec representative to activate remote diagnostics:  
1. Press program, 7, mode/enter, 1, 0.  
Set Remote Diag.  
2. Press mode/enter.  
Remote Diag. OFF  
5.5  
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Just in Case…  
Caring for Your Fax Machine  
With proper installation and a little maintenance, your Muratec fax machine  
Corrective Cleaning  
should provide dependable service for years to come.  
Although your fax machine requires little day-to-day care, you can take these  
simple precautions to keep it in top form.  
Following are some simple cleaning procedures for keeping your fax machine  
operating smoothly. Use each as the need arises.  
Always...  
Air vents  
• Always make sure your fax machine is installed according to Muratec  
specifications, including using an electrical surge suppresser. Review the  
requirements on page 1.10 before installing.  
Excessive dust on the air vents can cause overheating, so remove dust  
periodically with a vacuum cleaner or brush. Also, remember not to locate your  
fax machine in a dusty area.  
• Always use good, copier-quality paper.  
• Always clean your fax as needed.  
Note:  
Do not wipe with a damp cloth.  
Never...  
• Never install your fax where it can overheat, gather dust, or get splashed by  
water or other liquids.  
Cleaning Tips  
Always...  
• Always unplug your unit first.  
• For cleaning external surfaces only, such as the cover and handset, always  
use a mild cleaning solution sprayed onto a line-free towel or cloth.  
• Always use a lint-free cloth or lint-free swabs moistened with alcohol to  
gently wipe components inside your fax.  
• Always use dry, dust-free compressed air to gently blow dust and other  
material from areas you cannot reach with swabs.  
And remember...  
• Never spray any cleaner directly on your fax. The drifting spray could damage  
components inside your fax.  
• Never attempt to clean inside sealed areas of your unit.  
5.6  
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Just in Case  
Thermal head and platen roller  
Contact glass, separator pad, separator roller and TX feed  
roller  
1. Unplug your fax machine.  
1. Unplug your fax machine.  
2. Press the top cover release, located on the right side of the machine, to open  
the top cover.  
2. Press the top cover release, located on the right side of the machine, to open  
the top cover.  
3. Clean the thermal head as illustrated using a soft cloth moistened isopropyl  
alcohol.  
3. Use a soft, lint-free cloth moistened with isopropyl alcohol to clean the surface  
of the contact glass.  
Note: Do not use abrasive materials on the surface of the thermal head.  
4. Use a soft, lint-free cloth moistened with a mild cleaner to clean the platen  
roller. Rotate the roller to clean all its surfaces.  
4. Use a soft, lint-free cloth moistened with a mild cleaner to clean the separator  
pad, separator roller and TX feed roller. Rotate the rollers to clean all its  
surfaces.  
5. Firmly close the cover slowly after pulling it up until it stops.  
5.7  
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Just in Case  
Common Questions  
Q: I just sent a fax. However, the number that appeared in my machine’s display  
during the transmission wasn’t the number I dialed. Why?  
General Questions  
Q: Where do I add ink or toner to make my fax machine’s printout darker?  
A: Your fax machine doesn’t use ink or toner. Instead, it uses a special printing  
technique called thermal printing. To adjust the darkness of a copy or copies,  
A: That number you saw is programmed into the remote fax machine by the  
user. (perhaps for privacy’s) prefer different numbers to appear than the ones  
they’re really using; and, frankly, some people take over others’ already-  
programmed fax machines and don’t know how to change the originally set  
number!  
contrast/cancel  
or of a transmission, insert a document and press  
repeatedly to adjust the contrast setting. “Dark” prints at the darkest setting.  
The machine will reset automatically to normal contrast after the copying or  
sending.  
Q: Can I transmit and receive at the same time?  
A: No. Use the call request feature (see page 2.16) to ask the person at the  
remote fax machine if he or she wants to transmit or receive after your fax  
transaction is complete.  
Note:  
You can’t adjust the darkness of an incoming fax printout.  
Q: When I unplug my machine or if the power goes off, will I lose the  
information I’ve stored ---- such as my TTI, autodialer entries, the time and  
date, etc. ---- and have to re-enter them?  
A: No. There’s a special battery built into your fax machine which protects user  
settings for several days if power fails or if you decide to move your fax  
machine. However, while the battery will last for years, we do advise you to  
restore power to the machine as soon as possible.  
Q: How do I send a fax to an overseas telephone number?  
A: Dialing requirements for international calls may vary depending on your  
local telephone company’s requirements. Dial the international access code,  
then the appropriate country code, city code and phone number. Country and  
city codes are often included in the front section of the telephone directory.  
Q: Can I transmit if my fax is out of paper?  
A: Yes; however, confirmation reports (see page 2.15) are not available when  
you transmit without recording paper in your fax machine.  
Q: Can I use a dust cover on my fax machine?  
A: No! A dust cover blocks air circulation, which could cause your fax machine  
to overheat. (See also “Caring for Your Fax Machine”, page 5.6--5.7.)  
Q: Can I transmit a document that’s extra long?  
A: Yes; if the receiving fax machine is equipped to handle long documents.  
Many fax machines have a special setting which allows them to receive  
documents that exceed the normal length.  
Shushing an Error Alarm  
Q: How do I turn off my machine’s error alarm?  
stop  
A: Press  
. In some cases, your fax will print an error report for help in  
Q: Can I transmit a page from a newspaper?  
diagnosing the problem (see page 5.5).  
A: No. A newspaper page can jam in your document feeder. First, use a copying  
machine to make an appropriately sized copy of the material in the  
newspaper page, then transmit the copy.  
Sending Faxes  
Q: I just tried to send a fax while using either the handset or the On-hook dialing  
feature. When the other side answered, I heard a horrible screeching sound,  
so I hung up. What happened?  
A: That was the other fax machine trying to say, “Hello,” to your machine!  
You’ll hear sounds like that any time you call a fax number which is set to  
answer automatically (as when you set your machine to Fax Ready mode) It's  
by using these tones that fax machines send faxes over ordinary phone lines.  
Q: Can I transmit a page with correction fluid on it?  
A: Yes, if the fluid is completely dry before you begin transmission.  
Q: How can I be sure my fax was received?  
A: Set your machine to print a confirmation report after each transmission (see  
page 2.15).  
Q: I don’t want to install a dedicated phone line for my fax machine, so I’ve  
connected the machine to a PBX phone system. When I get a fax call, all the  
phones ring! How do I prevent this?  
A: Call your PBX manufacturer or telephone company for assistance. Either  
may be able to convert one of the PBX lines for use only by your fax  
machine.  
start  
So, next time you hear such tones, press  
handset, hang up) to send a fax.  
(and if you’re using the  
5.8  
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Just in Case  
Q: Sometimes when I dial a fax call by using either the handset or on-hook  
dialing, I don’t hear the fax receiving tones from the other machine. Am I  
doing something wrong?  
you never miss an important fax message.  
Q: Can I receive a fax if I’m using the phone on my machine?  
A: You can receive a fax from the person to whom you’re talking. When that  
A: When this happens, try pressing start (and then hanging up the handset if  
you’re using), as usual. It’s possible you’re calling an older, non-standard fax  
machine that doesn’t emit answering tones. Even a few Group 3 faxes on the  
market sound a sending tone but don’t sound a receiving tone. After you  
transmit, call the person at the other fax machine to see if he/she got your  
document.  
person has a document ready in his/her machine’s feeder, press start.  
Polling  
Q: What’s polling used for?  
A: Polling lets you automatically “pull” a document from another fax machine’s  
document feeder. You can poll anytime you need to retrieve information and  
don’t want the source to pay for the phone call. With polling, you pay for the  
call and get the information you need.  
Q: I inserted a document in the feeder and dialed the remote fax, but my  
machine didn’t transmit the document; instead, “ Reserved ” now appears on  
my LCD. What does this display mean ?  
A: The remote machine was busy; so your fax machine “reserved” in its  
memory a command to try the call again. The machine will try to redial the  
call (see “Redialing,” page 1.17)  
Working With Your Answering Machine  
Q: People have complained that they call my fax machine and hear my  
answering machine’s message, but are cut off before they can send a fax.  
What happened?  
Reports  
A: Any remote fax machine attempting send a fax must start to “hear”  
responding fax tones within somewhat under 45 seconds after the person at  
that machine presses the start key. Consider: that time period includes getting  
the dial tone, dialing the number, “listening” to the pause before the ringing  
starts and waiting for the called fax machine to answer the ring. Only after  
that period of time does your message play ---- adding even more elapsed  
time! That’s why we urge you to make a short outgoing message. The shorter  
the overall waiting period, the more likely it is that the remote fax machine  
will be “satisfied” and go ahead with the transmission. So please make an  
outgoing message that is no longer than 10 seconds (see page 1.20 and 4.3  
for a suggestion).  
Q: I called the number 010-555-555-1212, but not all of the digits appear on my  
Fax Report. Why didn’t the whole number appear? How can I be sure my  
document went to the right location?  
A: The numbers you enter using the fax keypad are temporarily stored in a  
memory “buffer”; and it’s only the last part of the phone number that the  
buffer “remembers”. An easy way to avoid getting incomplete telephone  
numbers on your printouts is to store your most frequently used numbers as  
one-touch keys or speed-dial numbers. Numbers stored in the autodialer will  
appear in their entirety on your reports.  
Receiving Faxes  
Q: My fax never answers. What’s wrong?  
A: Check and make sure your fax is properly connected to a working AC power  
outlet and phone jack (see pages 1.10 for installation instructions). If you are  
using a second device with your fax machine, make sure it is connected  
properly (page 1.13) and your fax machine is set to work with it (page 1.19).  
Telephone Features  
Q: My fax machine’s speakerphone doesn’t work.  
A: It’s not a speakerphone. It’s a monitor ---a listen-only speaker intended only  
for off-hook dialing and hands-free fax transmissions, not voice  
conversations. You must use the handset to carry on a voice conversation.  
Q: Sometimes when I answer my fax machine, I hear a beeping sound that  
repeats every few seconds. Is this a fax?  
A: Yes. When you hear such fax tones, someone is trying to send you a fax.  
Next time, press start and hang up the handset. Your message will receive  
the fax.  
Q: Does my fax have to be plugged in just to receive a message?  
A: Yes. Your phone will ring if the phone line is connected, but you can’t  
receive a fax unless your fax machine is plugged into both the phone jack  
and the AC power jack. Make sure your fax machine is always plugged in so  
5.9  
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Just in Case  
The way fax machines work is regulated closely by international standards applied  
by the International Telecommunications Union (ITU), an agency of the United  
Nations. These standards ensure the compatibility of your fax machine with  
millions of other fax machines worldwide. However, they also limit the way you  
can use your machine with other devices, such as telephones and answering  
machines.  
How Your Fax Machine Works  
The concept of how a fax machine works is simple. Here’s a simple analogy. Let’s  
say you want to mail a gift to a friend:  
• You take the item, wrap it and send it.  
• Days later, your friend receives the package, unwraps it and uses it.  
Nonetheless, this is a small price to pay --- for the ability to send documents just  
about anywhere on earth!  
Now, let’s apply that to fax communication. You put a page into your fax  
machine’s feeder and call a fax number. Your machine makes a satisfactory  
connection with the other machine and than…  
• An image scanner in your fax machine examines the information on the page.  
That’s how your machine takes the document.  
• Your fax machine translates the scanned information into a numeric code and  
compresses the code for the fastest possible transmission speed. That’s how  
your machine wraps the document.  
• Finally, your fax machine sends the compressed code. That’s how your  
machine sends the document.  
On the other end of the line…  
• The remote fax machine receives the code.  
• The remote fax machine uncompresses and deciphers the code, turning it into a  
representation of the scan your machine made. That’s how your machine  
unwraps the document.  
• The remote fax machine prints the representation. Now, the recipient can use  
the document.  
…and that’s how fax works!  
The only difference between a regular telephone call and a fax call is the content of  
the transmission:  
• On a regular call, your telephone sends your voice.  
• On a fax call, your fax machine sends a coded image.  
If your fax machine is in T/F Ready mode and you have other telephone extensions  
on the same line, all the other phones will ring. In fact, there’s no way to tell if an  
incoming call is from a fax machine or from a person until you answer, or your fax  
machine answer. You’ll know it’s a fax call if, upon answering, you hear a beeping  
sound that repeats every few seconds. This sound is each fax machine’s way of  
identifying itself to a machine it calls. It’s much like your making a voice call and  
identifying yourself, “Hello, this is (your name).” When you press START, your  
fax machine responds to these signals using other special tones (to us humans, they  
sound a bit like screeches) which are its way of responding to the other machine’s  
“greeting.” This acknowledgment --- just like greetings you might exchange with a  
friends --- is called “handshaking.”  
5.10  
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Just in Case  
5.11  
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Appendix  
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Appendix  
Specifications  
Type: High-speed, facsimile transmitter and receiver for home and office use.  
Phone Line: Public Switched Telephone Network (PSTN) or equivalent.  
Dimensions:  
326 mm (W) × 246 mm (D) × 103 mm (H)  
Modem: 9600 bps with fallback to 7200, 4800, and 2400 bps per ITU-T, V.29  
Grayscale: 16-level.  
and V.27ter.  
Printing Width: 216 mm (8.5").  
Scanning Width: 208 mm (8.2").  
Scanning Method: Solid-state CCD.  
Recording Paper:  
Compatibility: ITU-T Group 3.  
Document Feeder: 10 pages.  
Resolution:  
Normal 203 H × 98 V lpi  
216 mm × 30 m.  
Fine 203 H × 196 V lpi  
Superfine (ITU-T) 203 H × 392 V lpi.  
Original Document Size:  
216 mm × 20 m plain-paper-like.  
Power: 230 VAC 50/60 Hz  
(In some countries, 110 VAC 50/60 Hz)  
Weight: 3.5 Kg.  
Maximum: 216 mm (W) × 900 mm (L)  
Minimum: 120 mm (W) × 100 mm (L)  
A.1  
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Appendix  
A.2  
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