Muratec Fax Machine IF 200 User Manual

Muratec  
Office Bridge IF-200  
Internet Fax Machine  
IF-200 Operating Instructions  
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IF-200 from Muratec  
Regulatory Information  
Safety Symbols  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
!
RISQUE DE CHOC ELECTRIQUE  
PAS OUVRIR  
-
NE  
AVIS:  
The exclamation point within an equilateral triangle is intended to alert the  
user to the presence of important operating and maintenance (servicing)  
instructions in the literature accompanying the equipment.  
!
CAUTION  
The lightning flash with arrowhead symbol within an equilateral triangle is  
intended to alert the user to the presence of uninsulated “dangerous  
voltage” within the product’s enclosure that may be of sufficient magnitude  
to constitute a risk of electric shock to persons. To reduce the risk of electric  
shock, do not remove cover (or back). No user-serviceable parts inside.  
Refer servicing to qualified service personnel.  
Ringer Equivalence  
NOTICE: The Ringer Equivalence Number (REN) assigned to each  
terminal device provides an indication of the maximum number of terminals  
allowed to be connected to a telephone interface. The termination on an  
interface may consist of any combination of devices subject only to the  
requirement that the sum of the Ringer Equivalence Numbers of all the  
devices does not exceed 5.  
The REN of this device is 0.8B.  
Additional Regulatory and Compliance Information can be found in Appendix B,  
Regulatory Information section of this guide.  
Complies with Part 68, FCC Rules for  
Class A, Part 15. FCC Registration No.:  
EBZKOR-43007-MM-E  
Ringer Equivalence No.:  
(REN) 0.8B  
CA11A  
USOC: RJ11C Connecting Method  
UL compliance registration  
E179677  
Industry Canada (CP-01, Part I, Section  
14.2)  
To 885 10935 A  
IF-200 Installation and Operation Guide  
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1. Introduction  
Revised January, 2001  
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IF-200 from Muratec  
1. Introduction  
1.1. The Muratec Office Bridge IF-200 IP Fax System  
The Muratec Office Bridge IF-200 captures the power of the Internet for fax users by  
sending fax documents over the Internet and corporate Intranets. The product converts fax  
documents into an e-mail format and sends them to any e-mail address, for both PC e-  
mail users and fax machines. The IF-200 allows you to take advantage of the vast reach  
and cost savings of the Internet for fax and e-mail capability.  
The IF-200 is simple to use. It connects in-line between the fax machine and the  
telephone line and directly to the LAN. A document is placed in the fax machine, the  
recipient's number is dialed on the fax machine, and the fax machine sends the document.  
The IF-200 intercepts the fax document, converts it into an e-mail format, and sends the  
e-mail document over an IP network or the Internet, to the recipient's e-mail address. The  
IF-200 also checks for e-mail messages you have received and downloads the messages to  
the fax machine for printing.  
The IF-200 is compatible with all ITU Group 3 fax and multi-function devices. It  
automatically sends a fax over the public switched telephone network if it is unable to  
send it over an IP network or the Internet.  
The following terms are used in this guide:  
E-Mail: Electronic mail, the method of transferring information over the Internet or  
Intranet  
Mailbox: The e-mail address where you receive Internet faxes  
LAN: Local Area Network through which you are connected to the Internet  
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1. Introduction  
Table of Contents  
Regulatory Information..................................................................... 2  
1. Introduction................................................................................ 4  
1.1. The IF-200 IP Fax System ........................................................ 4  
2. Installation.................................................................................. 7  
2.1. Before You Begin ..................................................................... 7  
2.2. Connecting the IF-200 .............................................................. 7  
2.2.1. First Time Setup................................................................ 7  
3. Quick Start ................................................................................. 9  
3.1. Front Panel Controls ................................................................. 9  
3.2. Initial Setup............................................................................. 10  
3.3. Entering Your ISP and Mailbox Information.......................... 11  
3.4. Phone Book............................................................................. 13  
3.4.1. Adding a Phone Book Entry (ADD) ............................... 14  
3.4.2. Editing a Phone Book Entry (EDIT) .............................. 14  
3.4.3. Sorting a Phone Book (SORT)....................................... 15  
3.4.4. ESC ................................................................................. 15  
4. Using The IF-200...................................................................... 16  
4.1. Sending a Fax.......................................................................... 16  
4.1.1. Sending a Fax as E-mail.................................................. 16  
4.1.2. Sending a Fax Over the Telephone Network .................. 16  
4.2. Receiving a Fax....................................................................... 18  
4.2.1. Receiving Conventional Fax Messages........................... 18  
4.2.2. IP Network or Internet Faxes .......................................... 18  
4.2.3. Automatic Routing of Fax Messages to Email ............... 19  
5. Group Phone Book................................................................... 20  
5.1. Adding, Editing or Deleting a Group...................................... 20  
5.2. Viewing a Group Phone Book ................................................ 20  
5.3. Adding a Group Phone Book.................................................. 20  
5.4. Editing a Group Phone Book .................................................. 21  
5.5. Deleting a Group Phone Book ................................................ 21  
6. Updating Information After Setup......................................... 23  
6.1. ISP/Mailbox Information........................................................ 23  
6.2. System Settings....................................................................... 24  
7. Advanced Settings.................................................................... 27  
7.1. Expert Settings........................................................................ 27  
7.2. Ping Network .......................................................................... 30  
7.3. Delete Phone Book ................................................................. 30  
7.3. Network Statistics................................................................... 30  
7.5. Update Firmware..................................................................... 31  
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IF-200 from Muratec  
7.6. Factory Defaults...................................................................... 31  
7.7. Send Registration.................................................................... 32  
8. Customer Service ..................................................................... 33  
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2. Installation  
2.1. Before You Begin  
Remove the IF-200 from the box carefully and remove all packing material. Verify that  
you have the following items:  
IF-200 product  
AC adapter  
Telephone line cord  
Category 5 patch cable  
Installation Guide and Operation Guide  
2.2. Connecting the IF-200  
All connections are made on the rear panel of the IF-200. Figure 1 illustrates the real  
panel of the IF-200.  
12VAC  
1AMP  
ACTV  
TEL  
LINE  
POWER  
LAN  
LINK  
SERIAL  
FAX  
Figure 1. Rear Panel  
CAUTION  
Make sure the IF-200 power switch is in the OFF position before making any  
connections. To avoid any danger of shock from the telephone line, connect the  
telephone line cord to the IF-200 before connecting it to the wall jack. Do not  
install this equipment during lightning storms.  
2.2.1. First Time Setup  
1. If you are using an existing fax machine, unplug the telephone line cord from the  
back of the fax machine (the one that goes to the telephone wall jack). Do not touch  
the metal contacts on the end of the cord. Now, plug that line cord into the “TEL  
LINE” jack on the back of the IF-200.  
NOTE: If you are installing your fax machine for the first time, plug the telephone  
line cord that came with your fax machine into the “TEL LINE” jack on the  
back of the IF-200. Plug the other end of the telephone cord into the RJ-11  
telephone wall jack.  
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IF-200 from Muratec  
2. Plug one end of the telephone line cord that came with the IF-200 into the “telco” or  
“line” jack on the fax machine. Plug the other end of the cord into the “FAX”  
connector on the IF-200 rear panel.  
3. Plug one end of the Category 5 patch cable (supplied) into the LAN jack (RJ-45) on  
the rear panel of the IF-200. Connect the other end of the Category 5 Patch cable to  
the 10 Base T Ethernet connection. The green LED is lit when the IF-200 is connected  
to the network. The yellow LED lights up whenever there is activity across the LAN  
connection.  
4. Plug the AC power adapter cord into the 12 VAC 1AMP connector on the IF-200 rear  
panel. Plug the adapter into a 110 VAC wall outlet.  
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3. Quick Start  
3.1. Front Panel Controls  
Before you begin using the IF-200, you must enter some information using the control  
keys and the keyboard.  
The front panel of the IF-200 contains a control panel, a four-line Liquid Crystal Display  
(LCD), and a computer-style keyboard.  
4-Line  
LCD Panel  
Help Key  
Softkeys  
Scroll Keys  
Control Keys  
Keyboard  
Figure 2. Front Panel Controls  
Table 1. Buttons  
BUTTON FUNCTION  
Softkeys  
These keys change function depending on the menu screen being displayed.  
Help Key Displays information about IF-200 screens.  
Four  
Scroll  
Keys  
Located below the Help key, these are used to move the cursor around the  
LCD display: up, down, right, left.  
Keyboard Enter mailbox, ISP and other setup information. The keyboard includes all  
of the standard keys found on most PC keyboards.  
Table 2 Control Keys  
KEY  
DESCRIPTION  
Receive  
Print  
Poll (call) the ISP and download new messages.  
Provide the option of printing the Phone Book, Journal, IF-200’s IP  
Settings, or Help information.  
Resend  
Cancel  
Resend a message if there has been a transmission failure.  
Stop any current transmission action.  
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3.2. Initial Setup  
Step 1: Refer to the IF-200 Worksheet in Appendix A of this guide for the required  
information. Complete the Worksheet under "Settings for your ISP/Mailbox.” Your  
network system administrator can provide the data required to complete the worksheet.  
Step 2: After you have completed the IF-200 Worksheet, turn on the IF-200 using the  
power switch on the rear panel. The LCD screen shows messages. Follow the instructions  
on the LCD screen and use the keys on the front panel to enter information. After the IF-  
200 has been set up, the information remains in memory, even if the power is turned off.  
After the power is turned on, the Welcome screen appears after a few seconds.  
Press any key to start the setup process.  
WELCOME to the world  
of IP Fax Mail!  
vX.XX  
<Press any key>  
Make sure your fax machine is connected  
to the IF-200. Press any key to continue the  
setup process.  
Connect FAX machine  
to FAX port on the  
IF-200  
<Press any key>  
If you have not already completed the  
Worksheet in the appendix of this guide,  
press YES to print out a Worksheet.  
If the Worksheet is completed, press NO  
and go to section 3.3, “Entering your ISP  
and Mailbox Information”.  
If you pressed YES above, you see the  
screen shown to the left. Press YES if the  
Worksheet printed.* Press NO to try again.  
Print IF-200  
worksheet detailing  
required ISP info?  
YES  
NO  
NO  
Did worksheet  
print OK?  
YES  
*Using this blank Worksheet or the sample Worksheet in the back of this guide, ask your  
local LAN or IT administrator to provide the information requested. It will be required in  
the next section of this Guide to attach the IF-200 to the LAN.  
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3. Quick Start  
3.3. Entering Your ISP and Mailbox Information  
Once you have completed the Initial Setup and received the LAN information from your  
LAN administrator, the IF-200 asks you to input the LAN information in a series of  
screens. Use the keyboard to enter the information and press OK to move to the next  
screen. Use the ESC key to go back one screen.  
Enter the current date and press OK.  
DATE:  
00/00/00  
OK  
ESC  
ESC  
Enter the current time and press OK.  
TIME:  
00:00 AM  
OK  
Enter the time zone for your geographic  
region. Scroll through the options using the  
PREV and NEXT soft keys, and press OK  
when the correct time zone is displayed.  
Time Zone:  
GMT Greenwich  
OK PREV NEXT ESC  
From this point in the Setup sequence, please enter the LAN information from the Worksheet as  
provided by your LAN administrator.  
Enter your mailbox name (the name you  
choose to refer to your mailbox, not your  
MailBox Name:  
_
full e-mail address, up to 60 characters) and  
press OK.  
OK  
ESC  
NOTE: The screens below request you  
to enter several IP addresses.  
The correct format of an IP  
address is:  
xxx.xxx.xxx.xxx where x is a  
digit, 0 –9.  
The dot, “ . “, is also part of the  
address and must be supplied when  
entering IP addresses.  
Enter the Netmask IP Address from the  
Worksheet and press OK.  
Netmask IP Address:  
255.255.255.0  
OK  
ESC  
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Enter the IP Address of gateway server  
from the Worksheet and press OK.  
Gateway IP Address:  
0.0.0.0  
OK  
ESC  
The IF-200 is capable of determining its  
own IP address (if supported by your LAN)  
using DHCP, RARP, an Auto Assign  
method or a Static IP (manual input from  
the keypad). Use the PREV and NEXT  
keys to select the method of determining  
the IF-200’s IP address.  
IF-200 IP Addr:  
USE DHCP  
0.0.0.0  
OK PREV NEXT ESC  
Enter the IP address of the Primary DNS  
server (Domain Name Server) from the  
Worksheet and press OK.  
Primary DNS Addr:  
0.0.0.0  
OK  
ESC  
Enter the IP address of the Secondary DNS  
(Domain Name Server) from the  
Worksheet and press OK (this field is  
optional, to skip, leave blank and press  
OK).  
Secondary DNS Addr:  
0.0.0.0  
OK  
ESC  
Enter the name or IP address of the SMTP  
(Simple Mail Transport Protocol server)  
from the Worksheet and press OK. This is  
how the IF-200 sends mail.  
SMTP Server Address:  
_
OK  
ESC  
Enter the name or IP address of the POP3  
server (Point of Presence server) from the  
Worksheet and press OK. This is how the  
IF-200 receives mail.  
Enter the name of the POP email account  
for this IF-200 and press OK.  
POP Server Address:  
_
OK  
ESC  
ESC  
POP Username:  
_
OK  
Enter the password for this email account.  
POP Password:  
_
OK  
ESC  
ESC  
Re-enter the password for this email  
account to ensure you know the password.  
POP Password:  
_
Re-enter password  
OK  
The IF-200 displays its email address based  
on your input. If this email address is  
correct, press OK. Otherwise, press ESC to  
correct the information.  
Your E-Mail Address:  
OK  
ESC  
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3. Quick Start  
Enter the telephone number of the phone  
line to be attached to the IF-200.  
IF-200 Phone#:  
_
OK  
ESC  
If you would like verification that your IF-  
200 is configured correctly, press YES and  
the IF-200 will print a completed  
worksheet. Otherwise, press NO to see the  
Main screen.  
Print IF-200  
worksheet detailing  
completed ISP info?  
YES  
NO  
Confirm the connection of the supplied RJ-  
45 ethernet cable to the LAN port on the  
rear of the IF-200. You should see a green  
indicator light on the LAN port. Press any  
key when complete.  
Connect LAN cable to  
the LAN port on the  
IF-200  
<Press any key>  
If you pressed YES, the IF-200 sends a test  
FAX to Muratec.  
Send test FAX and  
registration to  
Muratec  
YES  
NO  
After the e-mail has been sent, press any  
key to go to the Main screen. You may then  
press the Receive key to check for an e-  
mail confirmation from Muratec. The IF-  
200 automatically checks for mail in 15  
minutes.  
Sending test FAX  
and registration to  
Muratec  
****Please Wait****  
Test e-mail sent!  
Use Receive key to  
Check for new e-mail  
<Press any key>  
Main screen (ready mode) of the IF-200.  
To change an incorrect entry after this  
process is complete, press SETUP from the  
Main screen. Move the cursor to the  
ISP/Mailbox line and press EDIT.  
IF-200  
vx.xx  
PHONE-  
BOOK  
SETUP  
For an overview of all the IF-200 Menu choices, refer to the IF-200 Menu Chart in the  
appendix.  
3.4. Phone Book  
The phone book is a list of the e-mail addresses and phone numbers to which you will be  
sending faxes. For each phone book entry, the IF-200 asks you for the person or company  
name, their e-mail address, and their fax number. The IF-200 assigns each phone book  
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entry a three- or four-digit number (you may change this number; see Editing a Phone  
Book Entry).  
From the Main screen, press the Phone  
Book softkey.  
IF-200  
vx.xx  
PHONE-  
BOOK  
SETUP  
The Phone Book screen displays a list of  
current phone book entries and offers four  
options: add, edit, sort and escape.  
100/jane<[email protected]  
ADD EDIT SORT ESC  
3.4.1. Adding a Phone Book Entry (ADD)  
Press ADD. The IF-200 asks you for the information below. Enter the information from  
the keypad and press OK to move to the next screen.  
1. Enter the person or company name  
Person’s Name:  
_
(ex: jane)  
2. Enter their e-mail address  
OK  
ESC  
3. Enter the direct dial fax number for  
the recipient’s fax machine. The IF-  
200 uses this number to send the  
fax over the public switched  
telephone network if the e-mail  
transmission fails.  
The IF-200 assigns a three- or four-digit number to each phone book entry which can be  
edited later.  
3.4.2. Editing a Phone Book Entry (EDIT)  
Use the up and down scroll keys to move to the address that you want to change. Press  
the EDIT key to display the Edit screen.  
No.: 100  
Name: jane  
EDIT SORT ESC  
You may EDIT the following fields:  
Number: The number assigned to this phone book entry.  
Name: The person or company name.  
Address: Their e-mail address.  
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3. Quick Start  
Direct #: The fax number to be used if the IF-200 is unable to send over an IP  
network or the Internet.  
Pre-connect Suffix: Numbers to be dialed after the Direct # but before  
connecting. Useful for calling card calls.  
Post-connect Suffix: Numbers to be dialed after connecting to the Direct #.  
Useful for calling into a PBX.  
Confirmations: Whether or not you want confirmations sent to your mailbox  
when fax mail you sent is read.  
Use Fax# for E-Mail: Whether you want faxes sent over the Internet or the  
public switched telephone network when the Direct # (if one is entered) is  
dialed on the fax machine.  
Move to the field that you want to change and press EDIT. Make the changes and press  
OK.  
To delete the phone book entry, press DEL.  
NOTE: PUBLIC phone book entries (created with the Remote Configuration  
Software) cannot be edited or deleted using the IF-200’s keypad.  
3.4.3. Sorting a Phone Book (SORT)  
You can list the phone book entries alphabetically or numerically. Press the SORT key to  
switch between alphabetical and numerical listings.  
3.4.4. ESC  
Press the ESC key to return to the Main screen.  
Quick Start is complete. You are now ready to begin Internet Faxing or go to Section 5 to  
set up your Group Phone Book.  
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4. Using The IF-200  
4.1. Sending a Fax  
Once Quick Start is complete, you have the option of sending a fax as e-mail, via a fax  
service provider, or over the public switched telephone network. In the first two cases, the  
fax is sent over an IP network or the Internet, either to a destination e-mail address or to a  
fax service provider who then delivers the fax. The IF-200 displays a series of different  
screens as it receives the fax from the fax machine and then sends it. A fax sent over the  
public switched telephone network passes through the IF-200 as if it were not connected.  
The IF-200 displays “Fax: Off Hook” while a direct fax is being sent.  
The three methods of sending faxes are described below. The descriptions listed coincide  
with the IF-200’s default settings. If you make changes to the Send Method or Hot  
Character fields located in the System Settings menu (see Section 6), you will need to  
modify the sending procedures accordingly. In all cases, perform the following steps:  
1. Place the document in the fax machine.  
2. Dial the appropriate number on the fax machine.  
3. Press the START or SEND button on the fax machine.  
4.1.1. Sending a Fax as E-mail  
By dialing the IF-200 phone book Speed Dial number: The three- or four-digit  
number assigned to the IF-200 phone book entry is used to send faxes over the  
Internet.  
By dialing a standard fax number: A standard fax number can be dialed to send a fax  
over the Internet. The number must have been entered in the Direct # field when  
setting up the IF-200 phone book, and the Use Fax# for E-Mail field must have been  
set to “Yes” also when setting up the IF-200 phone book.  
By dialing # Send/Start button: This is called “One Shot.” It enables you to send to a  
random e-mail address that is not pre-stored in the IF-200’s phone book. Internet  
faxes can be sent to addresses not in your phone book by pressing the # button on the  
fax machine. The IF-200 prompts you for an e-mail address. Enter the e-mail address  
using the IF-200 keyboard. After you have done so, the Internet fax is sent.  
NOTE: If your fax machine does not allow you to enter press the # Send button, you may  
use the reserved speed dial, 9 9 9 9 Send to use the “one shot” feature.  
4.1.2. Sending a Fax Over the Telephone Network  
To send a normal fax over the telephone network and override e-mail delivery:  
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4. Using The IF-200  
Dial # # fax telephone number Send , if you want to send to a fax number that is  
stored in the IF-200, and you do not want the document to go to e-mail. Your  
document will be sent as a normal fax for this transmission.  
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To send a fax via a fax service provider:  
NOTE: This is only possible for those customers who have an account with a fax service  
provider. Also, the Fax Service Routing field, located in the System Settings  
menu (see Section 6), must be defined.  
Dial # telephone number Send . “Telephone number” is the number of the recipient’s fax  
machine, not the fax service provider number.  
4.2. Receiving a Fax  
4.2.1. Receiving Conventional Fax Messages  
Unless you enable “Route Incoming Faxes to Email” in “Expert Settings”, incoming  
faxes from regular telephone fax machines will be received and printed on the fax  
machine as usual. The IF-200 will not answer the incoming calls on the fax telephone  
line.  
For more information, please send inquiries to [email protected]. Please include  
your telephone and fax number in your message.  
Receiving Email and IP Fax Mail is described on the next page of this manual.  
4.2.2. IP Network or Internet Faxes  
The IF-200 automatically polls (checks) its mailbox for new messages, or you may do so  
manually. The IF-200 displays a series of different screens while it is receiving an Internet  
fax.  
The IF-200 first receives the fax from the ISP and then sends it to the fax machine for  
printing.  
Conventional faxes (from the public switched telephone network) pass through the IF-200  
and print on your fax machine, unless “Route Incoming Faxes to Email” is enabled (see  
Expert Settings).  
Automatic Reception  
The IF-200 can be set to poll its mailbox at a specified interval or at specific times of the  
day. By default, the IF-200 is set to poll your mailbox every 120 minutes. To change the  
polling interval or switch to a polling schedule, see Section 6.  
Manual Reception  
To download messages at any time, press the Receive key on the IF-200.  
The IF-200 prints the messages you accept to print on your fax machine. The accepted  
messages are currently determined by the default setting. To change your accepted  
messages, see ISP/Mailbox Information (Section 6).  
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4. Using The IF-200  
4.2.3. Automatic Routing of Fax Messages to Email  
Documents sent from non-Internet fax machines pass through the IF-200 and print on  
your fax machine. If you would like to have all incoming fax messages routed to email,  
this can be set up and configured in the Expert Settings, described later in this guide. If  
this feature is enabled, all conventional faxes will go to the email address specified and  
will NOT print on the fax machine.  
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5. Group Phone Book  
5.1. Adding, Editing or Deleting a Group  
The Group Phone Book option allows you to group two or more phone book entries  
together so that you can send the same fax to multiple locations at one time. Each group  
may contain a maximum of 255 e-mail addresses.  
For example, if a company headquarters wants to send the same information to ten branch  
offices, the phone book entries for the branch offices can be linked together creating a  
group. The headquarters can send a fax using the group number and the IF-200 will send  
the fax to all the members of the group. Having a phone entry as part of a group does not  
prevent the sender from also sending a fax to that phone book entry individually. Groups  
are listed in the Main Phone Book for the user’s convenience, but adding, editing or  
deleting a group must be done using the Group Phone Book menu.  
5.2. Viewing a Group Phone Book  
From the Main screen, press SETUP.  
IF-200  
vx.xx  
Poll -> 2 hr  
PHONE-  
BOOK  
SETUP  
ESC  
Scroll down to Group Phone Book. Press  
EDIT to display the Group Phone Book  
screen.  
ISP/MailBox Info.  
System Settings  
Group Phone Book  
EDIT  
The Group Phone Book is currently blank  
because no groups exist at this time.  
ADD EDIT SORT ESC  
5.3. Adding a Group Phone Book  
To add a group, press ADD. Enter the  
group name (up to 60 characters) and press  
OK.  
Group Name:  
_
OK  
ESC  
(ex: Branch Offices)  
The IF-200 displays the current numbers  
and names entered in your Main Phone  
Book. Scroll to the first name you want to  
add to this group. Press the SEL key to  
select it.  
!101/Branch1 <Branch1  
!101/Branch2 <Branch2  
OK SEL NEXT ESC  
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5. Group Phone Book  
A small a appears next to each number  
you select. To deselect a number, press the  
SEL key again.  
Select all the names you want for this group  
and press OK. The IF-200 displays the  
Group speed dial number and name. Press  
ESC until you return to the Main screen.  
8000/Branch Offices  
ADD EDIT SORT ESC  
5.4. Editing a Group Phone Book  
To edit a group, press SETUP from the Main screen.  
Scroll to Group Phone Book and press  
8000/Branch Offices  
EDIT. The IF-200 displays the list of  
groups. Scroll to the group name you want  
to edit and press EDIT.  
ADD EDIT SORT ESC  
The IF-200 displays the following screen.  
You may edit three fields:  
Numb: 8000  
Name: Branch Offices  
1. Group Number  
2. Group Name  
List:  
101, 102  
EDIT DEL ESC  
3. List of entries (by speed dial  
number) you have assigned to this  
Group  
Scroll to the field you want to edit and  
press EDIT. Use the keyboard to make the  
changes and press OK. Press ESC until you  
return to the Main screen.  
Group Number:  
8000  
OK  
ESC  
5.5. Deleting a Group Phone Book  
To delete a group, press SETUP from the Main screen. Scroll to Group Phone Book and  
press EDIT.  
Scroll to the group you want to delete and  
press EDIT.  
8000/Branch Offices  
ADD EDIT SORT ESC  
The IF-200 displays the information to be  
deleted. Press DEL.  
Numb: 8000  
Name: Branch Offices  
List:  
101, 102  
EDIT DEL ESC  
21  
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IF-200 from Muratec  
The IF-200 asks if you are sure you want to  
delete the group. Press YES. Press ESC  
until you return to the Main screen.  
Delete Group entry.  
Are you sure y/n?  
YES  
NO  
NOTE: PUBLIC phone book entries (created with the Remote Configuration  
Software) cannot be edited or deleted using the IF-200’s keypad.  
22  
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6. Updating Information After Setup  
6.1. ISP/Mailbox Information  
This menu allows you to edit any of the information you entered during the setup  
process. In addition, the following settings can be changed from their default values  
(indicated by bold type).  
Table 2. ISP/Mailbox Settings and Options  
SETTING  
OPTIONS AND DESCRIPTION  
Delete E-Mail  
Yes, No. Whether or not you want e-mail to be deleted after it has  
been successfully printed at the fax machine.  
NOTE: If you choose No here, the e-mail builds up in your mailbox  
and must be deleted by another source.  
Print all E-Mail  
Yes, No. Whether or not you want to print all e-mail in your  
mailbox. If you select No, only fax-related e-mail is printed.  
To change the ISP/Mailbox settings:  
From the Main screen, press SETUP, scroll to ISP/Mailbox Info and press EDIT. The  
IF-200 displays the current settings.  
MailBox: myfax  
Pri DNS: 205.216.138.22  
Sec DNS: 205.138.24  
EDIT  
ESC  
Scroll to the setting you want to change and press EDIT.  
To change a setting:  
Use the keyboard to enter information or  
Use the PREV and NEXT keys to make your selection for that field  
Press OK after changes are complete. Press ESC until you return to the Main screen.  
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IF-200 from Muratec  
6.2. System Settings  
To change any of these settings, press SETUP from the Main screen. Scroll to System  
Settings and press EDIT. Use the scroll keys to move to the field you want to change  
and press EDIT. Make the change and press OK. Press ESC until you return to the  
Main screen.  
Table 3. System Settings and Options  
SETTING  
OPTIONS AND DESCRIPTION (Default settings are in  
BOLD type)  
DATE  
Current date.  
TIME  
Current time.  
Time Zone  
Time Display  
Time zone for your geographic region.  
AM-PM, 24-HR. Whether you want time displayed in  
military (24-HR) or 12 hour (AM-PM) time.  
Phone Dialing Prefix  
Digit(s) to be dialed prior to any phone number stored in the  
IF-200 (i.e. 9).  
Netmask IP Address  
Gateway IP Address  
IF-200 Address  
Network mask.  
IP address of router.  
Static, Use DHCP, Use RARP, AUTO ASSIGN IP. You may  
specify a static IP address, use DHCP to obtain an IP address,  
use RARP to obtain an IP address, or auto assign an IP  
address. When the IF-200 auto assigns an IP address, it first  
uses DHCP and then RARP (if DHCP fails) to obtain an IP  
address.  
E-Mail Header  
Print Errors  
Normal, Don’t Print, Verbose. Dictates whether the e-mail  
header (text) is printed to the fax machine or stripped.  
Yes, No. If enabled, prints errors on the fax machine as they  
occur.  
Dial Method  
Need Dial Tone  
Tone, Pulse-10, Pulse-20. The method of dialing supported by  
the telephone lines in your geographic region.  
Yes, No. Whether or not the IF-200 data modem used to  
connect to the Internet waits for dial tone before dialing the  
phone number. In some countries the dial tone is weak and  
should not be waited for.  
Insert Comma After 9  
Poll Mode  
Yes, No. Whether or not a comma should be inserted after 9  
when it is the first digit of a phone number dialed on the fax  
machine.  
Periodic, Scheduled, Disabled. Determines whether the IF-  
200 checks for mail according to the Poll Interval, the Poll  
Schedule or not at all.  
24  
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Appendix B  
SETTING  
OPTIONS AND DESCRIPTION (Default settings are in  
BOLD type)  
Poll Interval  
120 Minutes. How often the IF-200 checks for mail if the Poll  
Mode is Periodic. Enter the time in minutes from 0 (does not  
poll) to 1440 (24 hours).  
Poll Schedule  
Allows you to specify which days and times the IF-200 checks  
for mail if the Poll Mode is Scheduled.  
Poll After Sending  
Yes, No. Whether or not the IF-200 checks for pending e-mail  
immediately after an Internet fax is sent before disconnecting  
from the ISP.  
Send Method 1-3  
EMAIL, FAX SERVICE, DIRECT FAX. These fields allow  
you to change the dialing options for sending a fax. When a  
number is dialed on the fax machine, the fax is sent using  
Send Method 1 (EMAIL). When the number is prefixed with  
a single hot character, # , the fax is sent using Send Method 2  
(FAX SERVICE). When the number is prefixed with two hot  
characters, # # , the fax is sent using Send Method 3  
(DIRECT FAX).  
Hot Character  
The digits or characters (#) dialed prior to the phone number  
when using “One-Shot” e-mail or a fax service.  
Enable Journal  
Yes, No. Whether or not the journal is automatically printed.  
Journal E-Mail Time  
12:00 AM. At the time specified here, the IF-200 sends its  
journal to the e-mail address specified in the Journal E-Mail  
Addr field, if one is defined.  
Journal E-Mail Addr  
Journal Format  
If an e-mail address is entered, the IF-200 sends its journal to  
this address and at the time specified in the Journal E-Mail  
Time field.  
Text - sends a user readable format.  
Binary - sends raw binary attachment. For use by computer  
programs that are familiar with the binary format. Do not use  
unless you are processing journals by computer or are familiar  
with the format. Format users would like to receive the  
emailed journal in.  
Config. E-Mail Addr  
If an e-mail address is entered, the IF-200 sends its  
configuration information to this address any time a change is  
made.  
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IF-200 from Muratec  
SETTING  
OPTIONS AND DESCRIPTION (Default settings are in  
BOLD type)  
Fax Service Routing  
The IF-200 supports sending faxes with fax service. If you  
have an account with a fax service provider and want to send  
selected faxes via the fax service, the Fax Service Routing  
field should be configured to the name of your fax service  
provider.  
With this data in the Fax Service Routing field, any fax  
number prefixed with the # sign is sent as e-mail to the fax  
service. The fax service then sends the fax to the telephone  
number.  
Your fax service provider can give you specific details  
regarding how to properly configure the IF-200 to work with  
their service.  
Fax Service Format  
Determines how Fax Service Routing field is used in order to  
work with the different fax service providers.  
Your fax service provider can give you specific details  
regarding how to properly configure the IF-200 to work with  
their service.  
NOTE: Default settings are in BOLD type.  
26  
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Appendix B  
7. Advanced Settings  
7.1. Expert Settings  
Expert Settings allow you to change the detailed behavior of your IF-200.  
NOTE: It is strongly recommended that you do not change any of these settings  
without guidance from the Diagnostic Center. They can be reached at 800-  
347-3296.  
To make a change, press SETUP from the Main screen. Scroll to Advanced Settings  
and press EDIT. Then, scroll to Expert Settings and press EDIT. Use the scroll keys to  
move to the field you want to change and press EDIT. Make the change and press  
OK. Press ESC until you return to the Main screen.  
Table 4. Expert Settings and Options  
SETTING  
OPTIONS AND DESCRIPTION (Default settings are in BOLD  
type)  
Serial #  
Your IF-200 serial number. (Cannot be changed.)  
IF-200’s IEEE MAC Address. (Cannot be changed)  
Ethernet Address  
IF-200 Password  
IF-200 Phone #  
Controls access to IF-200 system settings. Inactive unless entered.  
IF-200” is the current default. You may change this to the  
telephone number of your fax machine.  
CSID  
BLANK Calling Station I.D.  
Host Baud Rate  
4800  
(Not currently used) 9600  
19200  
38400  
57600  
115200  
The baud rate of the SERIAL port used to communicate with a PC  
for remote configuration purposes in bits per second (bps).  
Fax Baud Rate  
Maximum  
9600  
7200  
4800  
2400  
27  
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IF-200 from Muratec  
SETTING  
OPTIONS AND DESCRIPTION (Default settings are in BOLD  
type)  
E-mail Size  
4096. Limit to set on size of e-mail in kilobytes. Some ISPs limit  
e-mail size.  
Confirmations  
Yes, No. Whether or not you want confirmation when an Internet  
fax is read by the recipient.  
NOTE: The recipient must be receiving e-mail through an IF-200  
for this feature to work. This setting is applied to each  
phone book entry individually. The phone book entry  
initially takes on the value to which this field is set when  
the entry is created, but the value can be changed by  
editing the phone book entry.  
Use Fax# for E-Mail  
Yes, No. When a fax number is dialed on the fax machine, the IF-  
200 can do a search for that fax number in the phone book and if  
found (in the Direct # field), send the fax to the corresponding e-  
mail address or it can send the fax conventionally to the fax  
number dialed.  
NOTE: If this field is set to Yes, a fax can still be sent  
conventionally by dialing # # fax number (see Section 4,  
Sending a Fax). This setting is applied to each phone book  
entry individually. The phone book entry initially takes on  
the value to which this field is set when the entry is  
created, but the value can be changed by editing the phone  
book entry.  
Error Retries  
5. Set the number of retries before the IF-200 stops dialing a  
number.  
Error Wait (mins)  
1. Number of minutes to wait before redialing with any other  
error.  
Fax Units  
INCHES, METRIC. The units used to store fax data.  
Fax Encoding  
Modified Modified READ (MMR), Modified Huffman (MH).  
The encoding method used to store fax data. MMR is more  
compact than MH.  
Bit Fill Order  
LSB First, MSB First. Unless you understand the internals of  
TIFF and need to modify this field, do not change it from its  
default setting.  
Dial Digit Timeout  
(secs)  
6. Time to wait between digits dialed on fax machine before the  
number is deemed complete.  
28  
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Appendix B  
SETTING  
OPTIONS AND DESCRIPTION (Default settings are in BOLD  
type)  
E-Mail Subject  
“Muratec Fax” The subject to be listed in the header of outgoing  
IP network or Internet faxes.  
Prompt for Subject  
E-Mail Desc 1-4  
Yes, No. Allows user to define subject of email. During the  
sending of a fax the user is prompted to enter the subject of the  
email. If no subject is entered the default subject is inserted.  
Four lines of text at the bottom of the header of outgoing IP  
network or Internet faxes:  
1: Internet Fax is attached from a Muratec IF-200. If needed,  
on products link, then click on the link for the IF-200 product  
page, where you will find the viewer download file.  
3: If you have problems or questions contact  
4: include your fax and telephone numbers so Muratec can  
respond.  
Lines Per Page  
Max Text Pages  
63. The number of lines of an e-mail text you wish to be printed  
on each page.  
5. Maximum number of pages of an e-mail text before it is  
classified as “other” e-mail type.  
Local Number  
Length  
0. If the number of digits in a local telephone number is specified,  
then the following occurs. When a fax is sent using the FAX  
SERVICE send method and the length of the telephone number is  
less than or equal to the length specified, the fax is sent as a direct  
fax rather than using the fax service.  
Print all Text  
Yes. Prints all text regardless of character set.  
Route Incoming  
Faxes to Email  
No. Reroutes all Direct Incoming faxes to a user specified e-mail  
address.  
Inbound Routing  
Address  
E-mail address to route Direct Incoming faxes to.  
Verbose  
Yes, No. If enabled, communicates debugging information via the  
IF-200’s SERIAL port at 38400 Baud, 8 data bits, 1 stop bit, no  
parity.  
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IF-200 from Muratec  
SETTING  
OPTIONS AND DESCRIPTION (Default settings are in BOLD  
type)  
Rack mount  
Operation  
Yes, No. If enabled, the IF-200 does not wait for a key stroke  
when it displays “Press any key” or “Press Resend or Cancel.”  
This is useful for unattended operation.  
Auto Apply  
Firmware Updates  
Yes, No. If enabled, the IF-200 will automatically accept and  
update firmware when a firmware package is received via email.  
If No, the unit will prompt for permission to Apply or Discard a  
received firmware update.  
NOTE: Default settings are in BOLD type.  
7.2. Ping Network  
This feature allows you to verify connection to a particular IP address. Press SETUP  
from the Main screen, then scroll to Advanced Settings and press EDIT. Scroll to  
Ping Network and press EDIT. Enter the IP address you want to ping and press OK.  
Upon completion, press ESC until you return to the Main screen.  
PING TARGET IP:  
_
OK  
ESC  
7.3. Delete Phone Book  
Delete Phone Book deletes all entries in the phone book. To delete a single phone  
book entry, refer to Editing a Phone Book Entry (Section 3.4).  
To delete all phone book entries, press SETUP from the Main screen. Scroll to  
Advanced Settings and press EDIT. Scroll to Delete Phone Book and press EDIT.  
WARNING  
Once deleted, there is no way to recover the phone book entries.  
Press ESC until you return to the Main screen.  
7.4. Network Statistics  
This feature allows you to view information regarding network trafficking efficiency.  
Press SETUP from the Main screen, then scroll to Advanced Settings and press EDIT.  
Scroll to Network Statistics and press EDIT. The information listed below displays.  
TX packets  
number of transmission  
attempts  
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Appendix B  
RX packets  
TX errors  
number of reception  
attempts  
number of transmission  
errors  
RX errors  
number of reception errors  
source of reception errors  
source of reception errors  
source of reception errors  
source of reception errors  
source of reception errors  
source of reception errors  
source of transmission  
errors  
CRC errors  
RUNT errs  
DATA errs  
OOW errors  
JABBER err  
Collisions  
Underruns  
RX misses  
source of reception errors  
7.5. Update Firmware  
If the IF-200 has received a firmware update, the user must go to the Advanced  
Settings menu, Update Firmware option and accept (Yes) or discard (No) the received  
update.  
Alternatively, the user may configure the IF-200 to automatically accept and apply  
firmware updates. To enable this feature, go to SETUP->Advanced Settings->Expert  
Setting->Auto Apply Firmware and select YES.  
NOTE: Firmware updates are received as special email messages.  
7.6. Factory Defaults  
Factory Defaults deletes all of the settings you entered and resets the IF-200 back to  
the factory installed defaults. All ISP and mailbox information is lost.  
To set the IF-200 back to the factory installed defaults, press SETUP from the Main  
screen. Scroll to Advanced Settings and press EDIT. Scroll to Factory Defaults and  
press EDIT.  
WARNING  
Once deleted, there is no way to recover the settings.  
31  
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IF-200 from Muratec  
7.7. Send Registration  
If a registration was not sent during the initial Installation, it can be prepared and sent  
using this Advanced Setting.  
32  
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Appendix B  
8. Customer Service  
If you have trouble installing or operating the IF-200, refer to the following contact  
information for assistance:  
Contacting Muratec Customer Service  
E-mail:  
U.S.A.  
Support Telephone:  
Contact:  
800-347-3296  
6400 International Parkway  
Suite 1500  
Plano, TX 75093  
CANADA  
Support Telephone:  
800-359-7035  
33  
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IF-200 from Muratec  
Appendix A  
Table 5. Specifications  
MODEM PROTOCOLS AND  
SPEEDS  
A full suite of Internet and e-mail protocols are  
included in each Muratec product:  
TCP/IP  
MIME  
POP3  
SMTP  
DNS  
IETF, ITU Internet Fax Standards, T.37  
v.17, 14,400 bps  
IEEE 802.3, 10 base T  
IMAGE DATA FORMAT  
Image data is sent as an IETF Internet Fax Standard e-  
mail attachment in the following format:  
TIFF-F format is used for monochrome images  
FAX  
T.30, T.4, T.6 Group III Fax Protocol  
US:  
CONNECTORS  
Fax MachineRJ-11  
Wall Jack RJ-11 (Telco)  
LAN  
RJ-45  
Canada:  
Fax MachineCA11A  
Wall Jack CA11A  
LAN  
RJ-45  
RINGER EQUIVALENCE  
NUMBER  
(REN) 0.8B  
PHYSICAL  
Height 4.5"  
Width 7.3"  
Depth 9.1"  
Weight 2.5 lbs.  
Line Input Voltage 117-123VAC Single Phase, 50-  
60 Hz, 0.2A  
Unit Input voltage 12VAC, 50-60Hz, 1A  
34  
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Appendix B  
MODEM PROTOCOLS AND  
SPEEDS  
A full suite of Internet and e-mail protocols are  
included in each Muratec product:  
TCP/IP  
MIME  
POP3  
SMTP  
DNS  
IETF, ITU Internet Fax Standards, T.37  
v.17, 14,400 bps  
IEEE 802.3, 10 base T  
FCC Part 15 Class A  
FCC Part 68  
CERTIFICATIONS  
UL 1950  
CS-03  
35  
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IF-200 from Muratec  
IF-200 Worksheet  
SERIAL#: 000000012345  
INFORMATION  
SETTINGS FOR YOUR  
ISP/MAILBOX  
EXAMPLE  
NEEDED  
1. MailBox Name  
John Smith  
2. Gateway IP Address  
3. Network Mask  
204.218.192.34  
255.255.255.0  
204.218.192.44  
205.216.138.22  
205.216.138.24  
smtp.myisp.com  
mail.myisp.com  
jsmith  
4. IF-200 IP Address  
5. Primary DNS Address  
6. Secondary DNS Address  
7. SMTP Server Address  
8. POP Server Address  
9. POP Username  
10. POP Password  
********  
11. Your E-Mail Address  
36  
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Appendix B  
IF-200 Menu Chart  
Phone Book  
Setup  
Number  
Name  
Address  
Direct #  
Pre Connect Suffix  
Post Connect Suffix  
Confirmations  
Use Fax# For E-Mail  
ISP/Mailbox Info.  
System Settings  
Group Phone Book  
Advanced Settings  
MailBox  
Number  
Name  
List  
DATE  
TIME  
Time Zone  
Time Display  
Phone Dialing Prefix  
Netmask IP Addr  
Gateway IP Addr  
IF-200 IP Addr  
E-Mail Header  
Print Errors  
Primary DNS  
Secondary DNS  
SMTP  
POP3  
Pop Name  
Pop Password  
E-Mail Address  
Delete E-Mail  
Print all E-Mail  
Expert Settings  
Network Statistics  
Serial #  
TX packets  
RX packets  
TX errors  
Ethernet Address  
IF-200 Password  
IF-200 Phone #  
CSID  
Host Baud Rate  
Fax Baud Rate  
E-Mail Size  
Confirmations  
Use Fax# for E-Mail  
Error Retries  
Error Wait  
Fax Units  
Fax Encoding  
Bit Fill Order  
Dial Digit Timeout  
E-Mail Subject  
Prompt for Subject  
E-Mail Desc 1-4  
Lines Per Page  
Max Text Pages  
Local Number Length  
Print All Text  
Dial Method  
RX errors  
Need Dial Tone  
Insert Comma After 9  
Poll Mode  
Poll Interval  
Poll Schedule  
Poll After Sending  
Send Method 1  
Send Method 2  
Send Method 3  
Hot Character  
Enable Journal  
Journal E-Mail Time  
Journal E-Mail Addr  
Journal Format  
Config. E-Mail Addr  
Fax Service Routing  
Fax Service Format  
CRC errors  
RUNT errs  
DATA errs  
OOW errors  
JABBER err  
Collisions  
Underruns  
RX misses  
Update Firmware  
Factory Defaults  
Send Registration  
Route Incoming faxes  
Inbound Routing Address  
Verbose  
Rackmount Operation  
Auto Apply Firmware  
Ping Network  
Delete Phone Book  
37  
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IF-200 from Muratec  
Appendix B  
United States  
FCC Part 15  
NOTE: This equipment has been tested and found to comply with the limits for a  
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference when  
the equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy. If not installed and  
used in accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment in a  
residential area is likely to cause harmful interference in which case the user  
will be required to correct the interference at his own expense.  
Changes or modifications not expressly approved by Muratec can void the user’s authority to operate the equipment.  
FCC Part 68  
This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains, among other  
information, the FCC registration number and ringer equivalence number (REN). If requested, this information must be  
provided to the telephone company.  
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the  
telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the  
RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by  
the total RENs contact the telephone company to determine the maximum REN for the calling area.  
This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line Service is subject to  
State Tariffs.  
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary  
discontinuance of service may be required. If advance notice isn’t practical, the telephone company will notify the customer as  
soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.  
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation  
of the equipment.  
If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in  
order to maintain uninterrupted service.  
If trouble is experienced with this equipment, please contact:  
Muratec Customer Support  
If the trouble is causing harm to the telephone network, the telephone company may request you to remove the equipment from  
the network until the problem is resolved.  
This equipment uses the following USOC jacks: RJ11C.  
It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected. This is to  
avoid damaging the equipment caused by local lightning strikes and other electrical surges.  
This equipment is Hearing-Aid Compatible (HAC).  
The telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device,  
including fax machines, to send any message unless such message clearly contains a margin at the top or bottom of each  
transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other  
entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity,  
or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or  
long-distance transmission charges.)  
38  
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Appendix B  
Canada  
ICES - 003  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet apparéil numerique de la classe A est conforme à la norme NMB-003 du Canada.  
CS-03 Certification  
NOTE: The Industry Canada label identifies certified equipment. This certification  
means that the equipment meets certain telecommunication network  
protective, operational and safety requirements as prescribed in the appropriate  
Terminal Equipment Technical Requirements document(s). The Department  
does not guarantee the equipment will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local  
telecommunications company. This equipment must also be installed using an acceptable method of connection. The customer  
should be aware that compliance with the above conditions may not prevent degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations  
made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the  
user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and  
internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural  
areas.  
CAUTION  
Users should not attempt to make such connections themselves, but should  
contact the appropriate electric inspection authority, or electrician, as  
appropriate.  
Connecting Method: CA11A  
REN  
NOTE: The Ringer Equivalence Number (REN) assigned to each terminal device  
provides an indication of the maximum number of terminals allowed to be  
connected to a telephone interface. The termination on an interface may  
consist of any combination of devices subject only to the requirement that the  
sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.  
The REN of this device is 0.8B.  
IF-200 Installation and Operation Guide  
39  
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IF-200 Internet Fax Machine  
Operating Instructions  
Muratec America, Inc.  
6400 International Parkway  
Suite 1500  
Plano, Texas 75093  
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