Mackie Musical Instrument HMX 56 User Manual

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Table of Contents

Introduction.................................................................................................................................4

Getting Starte d ........................................................................................................................... 5

Zero the Controls....................................................................................................................................................................5

Connections..............................................................................................................................................................................5

Set the Level s ...........................................................................................................................................................................5

Hookup Diagrams.......................................................................................................................6

HMX-56 Features.........................................................................................................................8

Front Panel...............................................................................................................................................................................8

1. SOURCE A-D Level Control s .........................................................................................................................................8

2. EFFECTS RETURN Level Contro l .................................................................................................................................8

ꢀ. PHONES LEVEL Control.................................................................................................................................................8

4. EFFECTS SEND A-D..........................................................................................................................................................8

5. L/R MIX EFFECTS SEN D ................................................................................................................................................8

6. POWER LED......................................................................................................................................................................8

7. INSTRUMENT LABELS....................................................................................................................................................8

Rear Panel ................................................................................................................................................................................9

8. IEC Power Receptacl e ...................................................................................................................................................9

9. Power Switch...................................................................................................................................................................9

10. LEFT and RIGHT MAIN INPUT...................................................................................................................................9

11. EFFECTS SEND.................................................................................................................................................................9

12. L and R EFFECTS RETURN ...........................................................................................................................................9

1ꢀ. SOURCE INPUT A-D ......................................................................................................................................................9

14. PHONES Out 1-6............................................................................................................................................................9

Appendix A: Service Information.........................................................................................1 0

Warranty Service ..................................................................................................................................................................10

Troubleshooting....................................................................................................................................................................10

Repai r ........................................................................................................................................................................................11

Appendix B: Connections ........................................................................................................12

Appendix C: Technical Info .....................................................................................................1ꢀ

HMX-56 Speciﬁcations ........................................................................................................................................................1 ꢀ

HMX-56 Block Diagra m .......................................................................................................................................................14

HMX-56 Limited Warranty......................................................................................................15

Don’t forget to visit our website at www.mackie.com for more

information about this and other Mackie products.

Part No. 0016043 Rev. B 03/06

ꢀ

Owner’s Manual

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Introduction

HOW TO USE THIS MANUAL

We know that many of you can’t wait to get your

new headphone amp hooked up, and you’re probably

not going to read the manual ﬁrst (sigh!). So the ﬁrst

section after this introduction is a Quick-Start Guide

called “Getting Started” to help you get the HMX-56 set

up fast so you can start using it right away. Right after

that are the ever popular hook-up diagrams that show

typical setups for live sound and recording.

Thank you for choosing a Mackie HMX-56 Matrix

Headphone Mixer/Ampliﬁer. This six-channel

headphone mixer features left and right TRS main

inputs, four TRS “source” inputs, as well as an effects

send and stereo effects return.

The HMX-56 provides six separate headphone mixes,

each of which can be comprised of the main stereo mix

and a combination of the four source inputs, which

could be aux sends or sub groups from your mixer, or

even individual channel direct outputs.

Then, when you have time, read the Features

Description section. This describes every knob, switch,

and connection point on the HMX-56.

The effects send can be comprised of a combination

of the main stereo mix, the four source inputs, and the

stereo effects return, individually mixed to taste in each

of the headphone mixes. In addition, each channel has

its own headphone output level control.

Throughout this section you’ll ﬁnd illustrations with

each feature numbered. If you want to know more

about a feature, simply locate it on the appropriate

illustration, notice the number attached to it, and ﬁnd

that number in the nearby paragraphs.

The HMX-56 also makes a great stage monitor

mixer, allowing each musician to tweak his or her

individual monitor mix exactly how they want it. Just

use the phones outputs as inputs to your stage monitor

ampliﬁers or in-ear monitor system.

This icon marks information that is

critically important or unique to the

HMX-56. For your own good, read

them and remember them. They will

be on the ﬁnal test.

The rugged construction of the HMX-56 makes it a

roadworthy companion to your arsenal of gear either

inside or outside of a rack.

This icon leads you to in-depth

explanations of features and practical

tips. While not mandatory, they

usually have some valuable nugget of

information.

A PLUG FOR THE CONNECTOR SECTION

Appendix B is a section on connectors: balanced

connectors, unbalanced connectors, and the phones

connectors used on the HMX-56.

More resources on our website at www.mackie.com.

THE GLOSSARY: A Haven of Non-Techiness for

the Neophyte

The “Glossary of Terms” is a fairly comprehensive

dictionary of pro-audio terms. If terms like “clipping,”

“noise ﬂoor,” or “unbalanced” leave you blank, refer to

this glossary for a quick explanation.

Please write your serial number here for future

reference (i.e., insurance claims, tech support,

return authorization, etc.)

ARCANE MYSTERIES ILLUMINATED

“Arcane Mysteries” discusses some of the down ‘n’ dirty

practical realities of microphones, ﬁxed installations,

grounding, and balanced versus unbalanced lines. It’s a

goldmine for the neophyte, and even the seasoned pro

might learn a thing or two.

Purchased at:

Date of purchase:

HMX-56

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3. With music going through the main mix, don the

headphones for headphone amp 1 and S-L-O-W-L-Y

turn up the PHONES LEVEL control on the front

panel for the corresponding headphone amp. Adjust

for a comfortable listening level.

Getting Started

READ THIS PAGE!!

Note: There is no input level control for the Main

Input on the HMX-56. If the volume gets really loud,

really fast, turn down the Main Mix level control on

your mixer until you can turn up the headphone amp

LEVEL control at least halfway. Conversely, if you have

to turn the headphone amp LEVEL control all the way

up, turn up the Main Mix level control a little more.

Even if you’re one of those people

who never reads manuals, all we ask

is that you read this page now before

you begin using the HMX-56. You’ll

be glad you did!

Zero the Controls

4. S-L-O-W-L-Y turn up the SOURCE A, B, C, and D

level controls. Adjust for a comfortable listening

level, equivalent to the volume level of the main

mix.

1. Turn down all the SOURCE, EFFECTS SEND,

EFFECTS RETURN, and PHONES LEVEL controls.

2. Turn the POWER switch off.

5. Repeat for headphone amps 2-6.

6. Now the individual performers can tweak their own

headphone mixes to suit their individual tastes.

Connections

1. Connect the left and right outputs from your mixer

(main mix out or control room out) to the LEFT

and RIGHT MAIN LINE INPUTS on the rear of the

HMX-56.

Other Nuggets of Wisdom

There are two ways to use the HMX-56 to let

musicians dial up their own mix:

2. Connect any speciﬁc outputs (mix buses, subgroups,

or aux sends can be used, or a direct output from a

speciﬁc device will also work) to the four SOURCE

INPUTS on the rear of the HMX-56.

1) Use the stereo input and all four mono inputs to

combine together into one mix. For example, a stereo

drum mix (from the main mixing console’s subgroup

outs) coming in on the stereo input, and bass, lead

vocal, guitar 1, and guitar 2 coming in on the four

mono inputs. In this method, the mix is derived from a

combination of all ﬁve knobs.

3. If you have an external effects device you want to

use in the headphone mixes, connect the EFFECTS

SEND to the input of the external effects box, and

connect the output(s) from the external effects to

the LEFT and RIGHT EFFECTS RETURNS on the

rear of the HMX-56. If the effects return is a mono

signal, use a “Y” cord to connect the signal to both

the left and right return jacks.

2) You have a monitor mix coming in on the stereo

input from the mixing console, and the four mono inputs

getting various direct outs from instruments or vocals

that the various band members might want to boost in

their own monitor mixes. In this method, the engineer

determines the main monitor mix, and the musicians

can boost up individual inputs to enhance their own mix.

4. Plug in six sets of headphones to the six PHONES

jacks on the rear of the unit.

5. Connect the detachable linecord to the AC socket

on the back, connect it to an AC outlet properly

conﬁgured for your particular model, and turn on

the HMX-56’s power switch.

•

Always turn the HMX-56 off before making or

changing connections.

•

Never listen to loud music for prolonged periods.

Please see the Safety Instructions on page 2 for

information on hearing protection.

Set the Levels

•

Save the shipping box! You may need it someday,

and you don’t want to have to pay for another one.

1. On your mixing console, get a reasonable stereo mix

going.

That’s it for the “Getting Started” section. Next comes

2. If you are using a subgroup or aux send connected

to one of the source inputs on the HMX-56, go

ahead and get the mix that you want for each

source input.

the “Hookup” section that shows you some typical ways

that you might use the HMX-56 in real applications.

After that, you can take the grand tour of the HMX-56,

with descriptions of every knob, input, and output. We

encourage you to take the time to read all of the feature

descriptions, but at least you know it’s there if you have

any questions.

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Hookup Diagrams

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This illustrates using the HMX-56 as a live monitor

mixer. Three of the Phones outputs are routed

to In-Ear Monitor (IEM) systems, and three are

routed to ampliﬁers powering monitor wedges.

Note: The output level of the Phones outputs are

higher than a standard line-level output, so turn

the Phones Level control all the way down and

then s-l-o-w-l-y turn them up until you reach a

comfortable listening level.

HMX-56 Live Sound Application

HMX-56

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This example demonstrates how to use an Onyx 1640 mixer with the optional FireWire card in

a recording application. Four aux sends from the 1640 provide four separate mono headphone

mixes to the HMX-56. The Phones output from the 1640 is connected to the Main Inputs on the

HMX-56, allowing the talent to listen to the same mix as the engineer in the control room (i.e.,

stereo return from the DAW for overdubbing), along with their own individual headphone mix

(tracking).

HMX-56 Recording Application with Onyx 1640

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HMX-56 Features

Front Panel

All six headphone ampliﬁers share the same features:

4. EFFECTS SEND A-D

•

Four sources plus L/R main input for each channel

Effects return for each channel

Individual front panel level controls

Rear panel phone outputs for each channel

Balanced inputs

These controls adjust the signal level being sent to

the EFFECTS SEND [11] jack on the rear panel for

each source input.

5. L/R MIX EFFECTS SEND

1. SOURCE A-D Level Controls

This adjusts the Left and Right MAIN INPUT [10] signal

level being sent to the EFFECTS SEND [11] jack on the

rear panel. The left and right main mix signals are summed

together and sent to the mono effects send output.

These controls adjust the source signal levels coming

into the SOURCE INPUT [13] jacks on the rear panel.

2. EFFECTS RETURN Level Control

6. POWER LED

This control adjusts the effects return signal level

coming into the Left and Right EFFECTS RETURN [12]

jacks on the rear panel.

This lights up when the HMX-56 power switch [9] is

turned on.

7. INSTRUMENT LABELS

3. PHONES LEVEL Control

Your HMX-56 came with a set of nine magnetic

labels that you can place adjacent to the SOURCE level

controls to indicate which instruments are connected to

the SOURCE INPUTS [13].

This adjusts the volume for each individual

headphone output [14].

MAGNETS WITH INSTRUMENT NAMES

HMX-56

LABEL EACH CHANNEL.

THEY CAN BE STUCK TO THE BOTTOM

WHEN NOT IN USE.

5 X 6 HEADPHONE MATRIX

MIXER/AMPLIFIER

EFFECTS

SEND

BASS

SOURCE

INSTRUMENT LABELS

LEAD

VOCALS

O O

+15

LEAD

GUITAR

RHYTHM

GUITAR

HORNS

SOURCE

SEND

BKGND

VOCALS

O O

+15

EFFECTS

RETURN

EFFECTS

RETURN

EFFECTS

RETURN

EFFECTS

RETURN

EFFECTS

RETURN

EFFECTS

RETURN

L/R MIX

EFFECTS SEND

PHONES

KEYBOARDS

PERCUSSION

DRUMS

POWER

O O

MAX

LEVEL

O O

MAX

LEVEL

O O

MAX

LEVEL

O O

MAX

LEVEL

O O

MAX

LEVEL

O O

MAX

LEVEL

HMX-56

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If you are connecting a mono effects return signal to

these inputs, use a Y-Cord splitter to connect the signal

to both inputs (otherwise you will only hear the effects

in one side of the headphones). See “Mults and Y’s” in

Appendix B for more info.

Rear Panel

The rear panel is where you make all your analog audio

connections to the HMX-56.

8. IEC Power Receptacle

13. SOURCE INPUT A-D

This is a standard 3-prong IEC power connector.

Connect the detachable linecord (included in the box

with your HMX-56) to the power receptacle, and plug

the other end of the linecord into an AC outlet properly

conﬁgured for your particular model.

These 1/4" TRS jacks accept a balanced or unbalanced

line-level input signal. This is the signal that you add

into the headphone mix when you adjust the SOURCE

A-D Level Controls [1] on each channel strip. You might

connect a submix output from the mixer to these inputs,

or a direct output from an individual channel (so the

talent can really crank themselves up in the headphone

mix if they want to).

9. Power Switch

This one is self-explanatory. When the power switch is

turned ON (up), power is supplied to the HMX-56 and

the POWER [6] indicator lights up.

These mono inputs are routed equally to the left and

right phones output.

The 1/4" TRS inputs are wired as follows:

Sleeve = Shield or ground

10. LEFT and RIGHT MAIN INPUT

Tip = Positive (+ or hot)

Ring = Negative (– or cold)

These 1/4" TRS jacks accept a balanced or

unbalanced line-level input signal. Connect the main

mix output from the mixer to these inputs.

14. PHONES Out 1-6

The 1/4" TRS inputs are wired as follows:

Sleeve = Shield or ground

Plug your headphones into these jacks. Each PHONES

output carries its own individual mix as determined by

the corresponding channel strip controls.

Tip = Positive (+ or hot)

Ring = Negative (– or cold)

You can also connect an in-ear monitor (IEM) system to

the PHONES jack to provide an individual monitor mix.

If you are connecting a mono input signal to these

inputs, use a Y-Cord splitter to connect the signal to both

inputs. See “Mults and Y’s” in Appendix B for more info.

WARNING: The headphone amps

are designed to drive any standard

11. EFFECTS SEND

headphones to a very loud level.

We’re not kidding! They can cause

permanent hearing damage. Even

This 1/4" TRS output connector provides a balanced

or unbalanced line-level signal for connecting to the

input of an effects device.

intermediate levels may be painfully loud with some

headphones.

BE CAREFUL! Always start with the PHONES level

turned all the way down before connecting headphones

to the PHONES jack. Keep it down until you’ve put on

the headphones. Then turn it up slowly. Why? Always

remember: “Engineers who fry their ears, ﬁnd

themselves with short careers.”

12. L and R EFFECTS RETURN

These 1/4" TRS input connectors accept balanced or

unbalanced line-level stereo signals from an external

effects processor (or other device).

90-120VAC

50/60 HZ 12W

.25A/250V FUSE

HMX-56

PHONES

SEND

RETURN

MAIN INPUT

EFFECTS

SOURCE INPUT

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Appendix A: Service Information

4. Replace the fuse drawer by pushing it all the way

back into the IEC socket.

5. Reconnect the linecord and turn the POWER switch

Warranty Service

Details concerning Warranty Service are spelled out in

the Warranty section on page 15.

on.

If two fuses blow in a row, it will be necessary to have

your HMX-56 serviced. There are no user serviceable parts

inside. Refer to “Repair” at the end of this section to ﬁnd

out how to proceed.

If you think your HMX-56 has a problem, please do

everything you can to conﬁrm it before calling for

service. Doing so might save you from the deprivation of

your headphone amp and the associated suffering.

Bad Channel

These may sound obvious to you, but here are some

things you can check. Read on.

•

Is the SOURCE level control [1] for the channel

turned up?

•

Is the signal source turned up? Make sure the signal

level from the input source is high enough to drive

the line-level inputs on the HMX-56.

Troubleshooting

No Power

•

Our favorite question: Is it plugged in?

•

Try the same source signal in another channel, set

up exactly like the suspect channel.

Make sure the power cord is securely seated in the

IEC socket [7] and plugged all the way into the AC

outlet.

Bad Output

If only one side of the stereo headphones is

•

Make sure the AC outlet is live (check with a tester

or lamp).

working, and you are listening to the MAIN INPUT,

make sure you have a signal at both inputs. There

must be a signal present at both inputs [9] to get a

signal in both sides of the headphone output.

Is the POWER [8] switch on? Make sure the

POWER switch on the rear panel is in the ON

position (up) and the POWER LED [6] is lit.

Bad Sound

•

Are all the lights out in your building? If so, contact

your local power company to get power restored.

•

Is the input connector plugged completely into the

jack?

Is the fuse blown? If the POWER LED is not

illuminated on the front panel, and you are certain

that the AC outlet is live, it is possible the fuse has

blown.

•

Is it loud and distorted? Make sure the SOURCE

level [1] control and the PHONES level [3] control

for the channel are set correctly. Reduce the signal

level on the input source if possible.

To remove and replace the fuse:

•

If possible, listen to the signal with headphones

plugged into the input source device. If it sounds

bad there, it’s not the HMX-56 causing the problem.

1. Disconnect the linecord from the IEC socket.

2. Remove the fuse drawer by prying it open with a

small screwdriver. It will slide all the way out.

Noise/Hum

•

If connecting an unbalanced source to the balanced

FUSE

inputs on the HMX-56 using a TS-to-TS 1/4" cable,

it could cause a ground loop. Refer to “Unbalancing

a Line” for more info on connecting an unbalanced

source to a balanced input.

Sometimes it helps to plug all the audio equipment

into the same AC circuit so they share a common

ground.

3. Remove the fuse and replace it with an equivalent

type fuse: 250 mA slo-blo (T250mA/250V).

HMX-56

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Repair

Service for Mackie products is available at a factory-

authorized service center. Service for Mackie products

living outside the United States can be obtained through

local dealers or distributors.

6. Write the Service Request Number in BIG PRINT on

top of the box. Units sent to us without the Service

Request Number will be refused.

7. Tech Support will tell you where to ship the

preampliﬁer for repair. We suggest insurance for all

forms of cartage.

If your HMX-56 needs service, follow these instructions:

1. Review the preceding troubleshooting suggestions.

Please.

8. We’ll try to ﬁx the HMX-56 within three to ﬁve

business days. Ask Tech Support for the latest

turn-around times when you call for your Service

Request Number. The HMX-56 must be packaged in

its original packing box, and must have the Service

Request Number on the box. Once it’s repaired, we’ll

ship it back the same way in which it was received.

This paragraph does not necessarily apply to non-

warranty repair.

2. Call Tech Support at 1-800-898-3211, 7 am to 5 pm

PST, to explain the problem and obtain a Service

Request Number. Have your HMX-56’s serial

number ready.

You must have a Service Request Number before

you can obtain factory-authorized service.

3. Keep this owner’s manual and the detachable

linecord. We don’t need them to repair the HMX-56.

Note: You must have a sales receipt from an

Authorized Mackie Dealer to qualify for a warranty

repair.

4. Pack the preampliﬁer in its original package,

including endcaps and box. This is VERY

IMPORTANT. When you call for the Service

Request Number, please let Tech Support know if

you need new packaging. Mackie is not responsible

for any damage that occurs due to non-factory

packaging.

5. Include a legible note stating your name, shipping

address (no P.O. boxes), daytime phone number,

Service Request Number, and a detailed description

of the problem, including how we can duplicate it.

Need Help?

You can reach a technical support representative

Monday through Friday

from 7 AM to 5 PM PST at:

1-800-898-3211

After hours, visit www.mackie.com and click Support,

or email us at: [email protected]

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Appendix B: Connections

1/4" TRS Phone Plugs and Jacks Unbalancing a Line

“TRS” stands for Tip-Ring-Sleeve, the three connection

points available on a stereo 1/4" or balanced phone

jack or plug. TRS jacks and plugs are used for balanced

signals and stereo headphones.

In most studio, stage, and sound reinforcement situations,

there is a combination of balanced and unbalanced inputs

and outputs on the various pieces of equipment. This

usually will not be a problem in making connections.

•

When connecting a balanced output to an

unbalanced input, use a 1/4" TRS plug on the

balanced end and a 1/4" TS plug on the unbalanced

end. Be sure the signal high (hot) connections

are wired to each other (tip to tip), and that the

balanced signal low (cold, ring) goes to the ground

(earth, shield) connection at the unbalanced

input. In most cases, the balanced ground (earth)

will also be connected to the ground (earth) at

the unbalanced input. If there are ground-loop

problems, this connection may be left disconnected

at the balanced end.

Balanced Mono

RING SLEEVE

TIP

SLEEVE RING TIP

RING

TIP

SLEEVE

1/4" TRS Balanced Mono Wiring:

Sleeve = Shield

Tip = Hot (+)

Ring = Cold (–)

•

When connecting an unbalanced output to

a balanced input, use a 1/4" TS plug on the

unbalanced end and a 1/4" TRS plug on the

balanced end. Be sure that the signal high (hot)

connections are wired to each other (tip to tip).

The unbalanced ground (earth) connection should

be wired to the low (cold, ring) and the ground

(earth, shield) connections of the balanced

input. If there are ground-loop problems, try

disconnecting the unbalanced ground (earth)

connection from the balanced input ground

(earth) connection, leaving the unbalanced

ground connected to the balanced input low (cold)

connection only.

Stereo Headphones

RING SLEEVE

TIP

SLEEVE RING TIP

RING

TIP

SLEEVE

1/4" TRS Stereo Unbalanced Wiring:

Sleeve = Shield

Tip = Left

Ring = Right

1/4 TS Phone Plugs and Jacks

In some cases, you may have to make up special

adapters to interconnect your equipment. For example,

you may need a balanced XLR female connected to an

unbalanced 1/4" TS phone plug. Many common adapters

can be found at your local electronics supply store.

“TS” stands for Tip-Sleeve, the two connection points

available on a mono 1/4" phone jack or plug. They are

used for unbalanced signals like the high-impedance

instrument inputs on the Onyx 400F.

SLEEVE

TIP

Mults and “Y”s

TIP

A mult or “Y” connector allows you to route one output

to two or more inputs by simply providing parallel

wiring connections. You can make “Y”s and mults for the

outputs of both unbalanced and balanced circuits.

TIP

SLEEVE

1/4" TS Unbalanced Wiring:

Sleeve = Shield

Tip = Hot (+)

Y-Cord Splitter

HMX-56

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Appendix C: Technical Info

HMX-56 Speciﬁcations

Frequency Response

AC Power Requirements

Main Input to any Output (Level @ 12 o’clock):

Power Consumption: 12 watts

U.S. and Canada: 120 VAC, 50/60 Hz

+0, –1 dB, 20 Hz to 20 kHz

AC Connector:

3-pin IEC 250 VAC

Distortion (THD & IMD)

Any Input to Phones Output (@ 100 mW output):

THD+N: < 0.07%, 20 Hz to 20 kHz BW

Physical Dimensions and Weight

Height:

Width:

Depth:

Weight:

2.0 in/51 mm

9.4 in/239 mm

8.5 in/216 mm

4.5 lb/2.0 kg

Noise

Residual Output Noise (22 Hz to 22 kHz BW):

–103 dBu (all outputs off, 60Ω load)

–97 dBu (all outputs @ 12 o’clock, 60Ω load)

LOUD Technologies Inc. is always striving to improve our prod-

ucts by incorporating new and improved materials, components,

and manufacturing methods. Therefore, we reserve the right to

change these speciﬁcations at any time without notice.

Input Sensitivity

Main Input and Effects Return to Phones Output:

0 dBu = 1.5 mW/60Ω (Level @ 12 o’clock)

Source Input to Phones Output:

“Mackie.” and the “Running Man” are registered trademarks of

LOUD Technologies Inc. All other brand names mentioned are

trademarks or registered trademarks of their respective hold-

ers, and are hereby acknowledged.

0 dBu = 0.37 mW/60Ω (Level @ 12 o’clock)

Input Gain Control Range

Main Input to any Output:

4 dB maximum

Rated Output

Maximum Rated Output (1 kHz):

100 mW 0.5 dB @ 1% THD

(60Ω load, all channels driven)

140 mW 0.5 dB @ 1% THD

(60Ω load, one channel driven)

150 mW 0.5 dB @ 1% THD

(240Ω load, all channels driven)

195 mW 0.5 dB @ 1% THD

(240Ω load, one channel driven)

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Owner’s Manual

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HMX-56 Block Diagram

Phones

Level

Left

Phones 1

Out

Main Input

Right

(1 of 6)

Source A

Level

Source A

Source B

Source C

Source D

Source B

Level

Source C

Level

Source D

Level

Left

Effects Return

Level

Right

L/R Mix

Effects Send

Out

Effects Send A

Effects Send B

Effects Send C

Effects Send D

HMX-56

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HMX-56 Limited Warranty

Please keep your sales receipt in a safe place.

F. Any products returned to one of the LOUD Technologies

A. LOUD Technologies Inc. warrants all materials,

factory-authorized service centers and deemed eligible for

repair or replacement under the terms of this warranty will

be repaired or replaced within thirty days of receipt. LOUD

Technologies and its authorized service centers may use

refurbished parts for repair or replacement of any product.

Products returned to LOUD Technologies that do not meet the

terms of this Warranty will be not be repaired unless payment

is received for labor, materials, return freight, and insurance.

Products repaired under warranty will be returned freight

prepaid by LOUD Technologies to any location within the

boundaries of the USA.

workmanship and proper operation of this product for a period

of one year from the original date of purchase. If any defects

are found in the materials or workmanship or if the product

fails to function properly during the applicable warranty

period, LOUD Technologies, at its option, will repair or replace

the product. This warranty applies only to equipment sold

and delivered within the U.S. by LOUD Technologies Inc. or

its authorized dealers.

B. Failure to register online or return the product registration

card will not void the one-year warranty.

C. Service and repairs of Mackie products are to be

performed only at a factory-authorized facility (see D below).

Unauthorized service, repairs, or modiﬁcation will void this

warranty. To obtain repairs under warranty, you must have a

copy of your sales receipt from the authorized Mackie dealer

where you purchased the product. It is necessary to establish

purchase date and determine whether your Mackie product is

within the warranty period.

G. LOUD Technologies warrants all repairs performed

for 90 days or for the remainder of the warranty period.

This warranty does not extend to damage resulting from

improper installation, misuse, neglect or abuse, or to exterior

appearance. This warranty is recognized only if the inspection

seals and serial number on the unit have not been defaced or

removed.

H. LOUD Technologies assumes no responsibility for the

quality or timeliness of repairs performed by an authorized

service center.

D. To obtain factory-authorized service:

1. Call Mackie Technical Support at 800/898-3211, 7

AM to 5 PM Monday through Friday (Paciﬁc Time) to get

a Service Request Number. Products returned without a

Service Request Number will be refused.

I. This warranty is extended to the original purchaser and to

anyone who may subsequently purchase this product within

the applicable warranty period. A copy of the original sales

receipt is required to obtain warranty repairs.

2. Pack the product in its original shipping carton. Also

include a note explaining exactly how to duplicate the

problem, a copy of the sales receipt with price and date

showing, and your return street address (no P.O. boxes or

route numbers, please!). If we cannot duplicate the problem

or establish the starting date of your Limited Warranty, we

may, at our option, charge for service time.

J. This is your sole warranty. LOUD Technologies does not

authorize any third party, including any dealer or sales

representative, to assume any liability on behalf of LOUD

Technologies or to make any warranty for LOUD Technologies

Inc.

K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE

WARRANTY GIVEN BY LOUD TECHNOLOGIES INC.

AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS

AND IMPLIED, INCLUDING THE WARRANTIES OF

3. Ship the product in its original shipping carton, freight

prepaid to the authorized service center. The address of

your closest authorized service center will be given to you

by Technical Support.

MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE. THE WARRANTY GIVEN ON THIS PAGE SHALL BE

STRICTLY LIMITED IN DURATION TO ONE YEAR FROM THE

DATE OF ORIGINAL PURCHASE FROM AN AUTHORIZED

MACKIE DEALER. UPON EXPIRATION OF THE APPLICABLE

WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL

HAVE NO FURTHER WARRANTY OBLIGATION OF ANY

KIND. LOUD TECHNOLOGIES INC. SHALL NOT BE LIABLE

FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL

IMPORTANT: Make sure that the Service Request

Number is plainly written on the shipping carton.

E. LOUD Technologies reserves the right to inspect any

products that may be the subject of any warranty claims before

repair or replacement is carried out. LOUD Technologies may,

at our option, require proof of the original date of purchase in

the form of a dated copy of the original dealer’s invoice or sales DAMAGES THAT MAY RESULT FROM ANY DEFECT IN THE

receipt. Final determination of warranty coverage lies solely

with LOUD Technologies.

MACKIE PRODUCT OR ANY WARRANTY CLAIM. Some states

do not allow exclusion or limitation of incidental, special, or

consequential damages or a limitation on how long warranties

last, so some of the above limitations and exclusions may not

apply to you. This warranty provides speciﬁc legal rights and

you may have other rights which vary from state to state.

Owner’s Manual

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16220 Wood-Red Road NE • Woodinville, WA 98072 • USA

United States and Canada: 800.898.3211

Europe, Asia, Central and South America: 425.487.4333

Middle East and Africa: 31.20.654.4000

Fax: 425.487.4337 • www.mackie.com

E-mail: [email protected]

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