Lumens Technology Webcam VC G50 User Manual

VC-G50  
Camera  
Installation Guide English  
[Important]  
To download the latest version of Quick Start  
Guide, multilingual user manual, software, or  
driver, etc., please visit Lumens  
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Copyright Information  
Copyrights © Lumens Digital Optics Inc. All rights reserved.  
Lumens is a trademark that is currently being registered by Lumens Digital Optics  
Inc.  
Copying, reproducing or transmitting this file is not allowed if a license is not  
provided by Lumens Digital Optics Inc. unless copying this file is for the purpose  
of backup after purchasing this product.  
In order to keep improving the product, Lumens Digital Optics Inc. hereby  
reserves the right to make changes to product specifications without prior notice.  
The information in this file is subject to change without prior notice.  
To fully explain or describe how this product should be used, this manual may  
refer to names of other products or companies without any intention of  
infringement.  
Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any  
possible technological, editorial errors or omissions, nor responsible for any  
incidental or related damages arising from providing this file, using, or operating  
this product.  
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Chapter 1 Safety Instructions  
Always follow these safety instructions when setting up and using the Camera:  
1. Use attachments only as recommended.  
2. Use the type of power source indicated on the Camera. If you are not sure of  
the type of power available, consult your distributor or local electricity  
company for advice.  
3. Always take the following precautions when handling the plug. Failure to do  
so may result in sparks or fire.  
Ensure the plug is free of dust before inserting it into a socket.  
Ensure that the plug is inserted into the socket securely.  
4. Do not overload wall sockets, extensions leads or multi-way plug boards as  
this may cause fire or electric shock.  
5. Do not place the Camera where the cord can be stepped on as this may  
result in fraying or damage to the lead or the plug.  
6. Do not block the slots and openings in the case of Camera. They provide  
ventilation and prevent the Camera from overheating.Do not place the  
Camera on the soft surface of sofas, carpets or others.  
7. Never push objects of any kind through cabinet slots. Never allow liquid of  
any kind to spill into the Camera.  
8. Except as specifically instructed in this User Manual, do not attempt to  
operate this product by yourself. Opening or removing covers may expose  
you to dangerous voltages and other hazards. Refer all servicing to licensed  
service personnel.  
9. Unplug the Camera during thunderstorms or if it is not going to be used for  
an extended period. Do not place the Camera or remote control on top of  
vibrating equipment or heated objects such as a car, etc.  
10. Unplug the Camera from the wall outlet and refer servicing to licensed  
service personnel when the following situations happen:  
If the power cable or plug becomes damaged or frayed.  
If the camera is wet with liquid, rain or water.  
<Note> Using an incorrect battery type in the remote control may result in  
breakdown. Follow local instructions on how to dispose of used batteries.  
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Precautions  
Warning: To reduce the risk of fire or electric shock, do not expose this  
appliance to rain or moisture.  
If Camera will not be used for an extended time, unplug it from the power socket.  
Note  
Risk of Electric Shock  
DO NOT OPEN  
Caution: To reduce the risk of electric shock, do not remove cover (or back). No  
user-serviceable parts inside. Refer servicing to licensed service personnel.  
This symbol indicates that  
this equipment may contain  
dangerous voltage which  
could cause electric shock.  
This symbol indicates that  
there are important operating  
and maintenance  
instructions in this User  
Manual with this unit.  
FCC Warning  
This Camera has been tested and found to comply with the limits for a Class A  
digital device, pursuant to Article 15-J of FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a commercial  
installation.  
EN55022 (CE Radiation) Warning  
This product is intended for use in a commercial, industrial, or educational  
environment. It is not intended for residential use.  
This is a Class A product. In a residential environment it may cause radio  
interference, in which case the user may be required to take adequate measures.  
The typical use is in a conference room, reception room or hall.  
KCC Warning  
A 급 기기  
이 기기는 업무용(A ) 전자파적합기기로서 판매자 또는  
사용자는 이 점을 주의하시기 바라며, 가정 외의 지역에서  
사용하는 것을 목적으로 합니다.  
(업무용 방송통신기자재)  
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Chapter 2 Package Contents  
Instruction for  
VC-G50  
Remote Control  
installation  
Power Cord  
Power Adapter  
RS-422 Connector  
Appearance may vary  
depending on  
country/region  
Metal Plate A  
Metal Plate B  
M3 Screws  
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Chapter 3 Product Overview  
3.1 Overview  
Front View  
Back View  
1. Camera lens  
2. Power LED indicator  
3. Standby LED indicator  
5. Component output  
7. IR SELECT  
4. DVI output  
6. Power input  
8. OUTPUT Switch  
10.RS-232 output  
12.RS-422 connection  
14.3G-SDI output  
9. Camera Address Selectors  
11.RS-232 input  
13.VIDEO output  
3.2 Description of LED indicator  
3.2.1Power  
3.2.1.1 No light: Power off  
3.2.1.2 Green light: In use  
3.2.1.3 Flickering green: Signal from the remote control is received;  
the indicator flickers every 0.5 second  
3.2.2Standby:  
3.2.2.1 Orange: In standby mode  
3.2.2.2 No light: Power on  
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Chapter 4 Instruction for installation  
4.1 Preparation before installation  
Installation and connection of VC-G50 Camera requires special skills. To install by  
yourself, please follow necessary steps, ensure steady and tight installation of the  
device, and pay attention to your safety to avoid any accident.  
4.1.1 Ensure the safety of the installation environment. Please do  
not install the device on unstable ceiling or in a place where  
the device is in danger of falling to avoid any accident.  
4.1.2 Please check whether accessories in the box are complete  
or not. Please contact the supplier for any shortage, and  
make sure to keep the accessories in the box intact.  
4.1.3 Please choose a proper place for installation of VC-G50 in  
advance. Please determine an installation place according  
to the following requirements:  
4.1.3.1 Confirm the position for the object to be captured.  
4.1.3.2 Confirm whether the VC-G50 is set at a proper distance from other  
light sources.  
4.2 Instruction for installation  
4.2.1 I would like to install VC-G50 on the desk  
4.2.1.1 Precautions for installation  
Please install the machine on a flat desk  
Do not grab the camera head by hand when handling the device  
Do not rotate the camera head by hand. Improper rotation may  
result in breakdown of the camera  
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4.2.1.2 Installation steps  
1. Please adjust DIP switch at first prior to installation.  
<Remark> Please refer to Chapter 7 DIP Switch Setting for the  
relevant descriptions on DIP switch.  
2. Place the camera on a flat desk directly to ensure the normal  
vertical and horizontal operation of the machine.  
4.2.2 I would like to install VC-G50 on the ceiling  
4.2.2.1 Prepare for the parts and equipment required during the  
installation  
1. Accessories of VC-G50 in the box (metal plates A, B and M3  
screw x 7)  
2. Screw for locking on ceiling mounted hanger x 4  
3. Drilling machine, screw driver, ladder  
4.2.2.2 Dimension  
Length x Width x Height  
Weight : 2.0Kg  
: 174x186x182.7mm  
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4.2.2.3 Size Diagram  
1. Metal plate B - ceiling side  
Metal plate B locking screw  
Metal plate B locking bolt  
M3 threaded hole  
M3 threaded  
hole  
M3 threaded  
hole  
Metal plate B - ceiling side  
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2. Metal plate A - machine side  
Metal plate A locking  
screw  
Metal plate A - machine side  
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3. Bottom of machine  
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4.2.2.4 Precautions for installation  
1. Before installation, please confirm the orientation of the  
machine relative to the object to be captured  
2. It is recommended that the machine should be set at a distance  
of more than 1 meter away from the object to be captured.  
Please adjust for a best distance according to the magnification  
of the lens  
1 meter  
3. The machine (including metal plates) is weighed at about 2.5 kg.  
If it is to be installed on the ceiling, please use the hanger that  
has obtained UL security approval to prevent the machine from  
falling down.  
4. Please check whether the camera is installed securely on a  
regular basis  
4.2.2.5 Installation steps  
1. Please adjust resolution on DIP switch at first  
<Remark> Please refer to Chapter 7 DIP Switch Setting for the  
relevant descriptions on DIP switch.  
2. Fix the metal plate A on the machine base with 4 M3 screws.  
English - 13  
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3. Lock the metal plate B on ceiling mounted hanger.  
Caution:  
(1) Please use the hanger that has obtained UL security approval  
(2) Please reserve the hole for the connecting wires of the camera  
4. Combine the metal plate A and the metal plate B  
(1) Push the metal plate A up to the ceiling and then to the right  
to latch the metal plate B  
(2) Fix with 3 M3 screws  
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4.2.2.6 How to remove  
1. Remove the connecting wires from the camera  
2. Uninstall the camera together with the ceiling, loosen the three  
screws that fix the metal plates A and B and push to the left to  
remove the machine  
3. Then remove the screws on the hanger and the machine  
English - 15  
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4.3 Connecting the device  
4.3.1 Image output  
4.3.1.1 Connecting to a HDTV/computer monitor (DVI)  
DVI cable  
Monitor  
Or  
HDTV  
4.3.1.2 Connecting to a TV (C-Video)  
C-Video Cable  
TV  
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4.3.1.3 Connecting to a HDTV (3G-SDI)  
SDI Cable  
HDTV  
4.3.1.4 Connection to the device for image output  
Component adaptor  
TV  
Or  
HDTV  
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4.3.2 Controlling VCs with the computer  
4.3.2.1 Connecting to one computer for connection between VCs  
(RS-232 in/out)  
<Remark> With RS-232 in/out, at most 7 VCs can be connected.  
4.3.2.2 Connecting to one computer for connection between VCs  
(RS-422)  
<Remark> Please refer to 7.2 RS-422 connection for the  
RS-422 connection instructions.  
<Remark> With RS-422, at most 7 VCs can be connected.  
English - 18  
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Chapter 5 Remote Control and Setting Menu  
5.1 Functions of remote control  
<Remark> The below functions are listed alphabetically.  
Item  
Description  
Move the lens  
,,,  
Back Light  
Turn on/off back light compensation  
Select 1~3 VC-G50  
Camera  
select  
Focus-  
Manual /  
Far/Near  
Turn on manual focus to adjust the  
focal length  
Focus-Auto  
Freeze  
Auto focus  
Freeze the screen  
Home-Enter Go back to the main page/Execute  
Info  
Status information  
L/R  
L/R Direction / Off / Normal  
Direction Set  
Menu  
Mirror  
Display OSD menu  
Rotate the image (Off/ Mirror/ Flip/  
Mirror+Flip))  
Pan/Tilt  
Reset  
Clear the Pan/Tilt setting  
Picture  
Switch image effect (Off / Neg /  
B&W)  
Power  
Preset  
Power switch  
Appoint an ID (0 ~ 9) to save the  
current position data  
Reset  
Appoint an ID (0 ~ 9) to delete the  
current position data  
Zoom-Fast  
Zoom-Slow  
Adjust image size  
Fine-tune image size  
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5.2 Setting menu  
<Remark> Press [Menu] on the remote control to enter the setting menu; the  
bold underlined values in the following table are defaults.  
1st Level  
Major  
2nd Level  
3rd Level  
Adjustment  
Values  
Function Descriptions  
Minor Items  
Items  
1. Full Auto  
2. Shutter Pri  
3. Manual  
Mode  
Exposure mode setting  
AE Level  
4. White Board  
Exposure_Co  
mp.  
On/Off  
The value can be adjusted  
only after Exposure_  
Comp. is activated  
Exposure_Co  
mp. Level  
-6~0~4  
The value can be adjusted  
when the mode is set to  
Full Auto or Shutter Pri.  
The value can be adjusted  
only after Spot Light is  
activated  
Spot Light  
On/Off  
Spot Light  
Position  
X(0~8)Y(0~6)  
60/30  
mode  
50/25  
mode  
Exposure  
1/10000 1/10000  
1/5000  
1/3000  
1/2500  
1/2000  
1/1500  
1/1000  
1/725  
1/5000  
1/3000  
1/2500  
1/1750  
1/1250  
1/1000  
1/600  
Shutter Pri  
Shutter priority setting  
1/500  
1/425  
1/350  
1/300  
1/250  
1/215  
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1/180  
1/120  
1/100  
1/90  
1/60  
1/30  
1/15  
1/8  
1/150  
1/120  
1/100  
1/75  
1/50  
1/25  
1/12  
1/6  
1/4  
1/3  
1/2  
1/2  
1/1  
1/1  
1. 0dB  
2. 2 dB  
3. 4 dB  
4. 6 dB  
5. 8 dB  
6. 10 dB  
7. 12 dB  
8. 14 dB  
9. 16 dB  
10. 18 dB  
11. 20 dB  
12. 22dB  
13. 24dB  
14. 26 dB  
15. 28 dB  
16. 30 dB  
60/30  
Manual Gain  
Manually set the gain  
50/25  
mode  
mode  
1/10000 1/10000  
Manual Speed  
Manually set the shutter  
1/5000  
1/3000  
1/2500  
1/5000  
1/3000  
1/2500  
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1/2000  
1/1500  
1/1000  
1/725  
1/500  
1/350  
1/250  
1/180  
1/120  
1/100  
1/90  
1/1750  
1/1250  
1/1000  
1/600  
1/425  
1/300  
1/215  
1/150  
1/120  
1/100  
1/75  
1/60  
1/50  
1/30  
1/25  
1/15  
1/12  
1/8  
1/6  
1/4  
1/3  
1/2  
1/2  
1/1  
1/1  
1. 8 dB  
2. 10 dB  
3. 12 dB  
4. 14 dB  
5. 16 dB  
6. 18 dB  
7. 20 dB  
8. 22dB  
9. 24dB  
10. 26 dB  
11. 28 dB  
12. 30dB  
The maximum electric  
gain limit  
Gain Limit  
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1. Off  
2.  
3.  
4.  
5.  
6.  
1
2
3
4
5
WDR  
Set WDR  
1. Auto  
2. Indoor  
3. Outdoor  
4. One Push WB  
5. ATW  
6. Sodium Lamp  
7. 3000K  
Select the color  
Mode  
White  
temperature mode  
8. 4300K  
Balance  
9. 5000K  
10. 6500K  
11. 8300K  
12. Wide Auto  
One Push  
Trigger  
ENTER  
One push trigger  
1. Off  
Picture effect  
Sharpness  
Set the picture effect  
2. Neg  
3. B&W  
Adjust the sharpness of  
the image  
1~A~16  
1. Auto  
2. Off  
3.  
4.  
5.  
6.  
7.  
1
2
3
4
5
Set 2D noise reduction  
2D NR  
3D NR  
Picture  
1. Off  
2. Low  
3. Typ  
4. Max  
5. Auto  
Set 3D dynamic noise  
reduction  
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1. Mode1  
2. Mode2  
3. Mode3  
4. Mode4  
5. Mode5  
6. Mode6  
7. Custom  
1. Mode1  
2. Mode2  
3. Mode3  
4. Mode4  
5. Mode5  
6. Mode6  
The user may customize  
his/her desired image  
mode  
Image Mode  
Adjustable when Image  
Mode is set to Custom.  
The user may load an  
Image Mode and apply it  
to Custom.  
Image Mode  
Load  
Adjustable when Image  
Mode is set to Custom.  
Adjustable when Image  
Mode is set to Custom.  
Adjustable when Image  
Mode is set to Custom.  
Set skin tone, Adjustable  
when Image Mode is set  
to Custom.  
Saturation  
Hue  
0~ A ~25  
0~ A ~14  
0~ A ~3  
Gamma  
Skin Tone  
1~ A ~5  
Adjustable when Image  
Mode is set to Custom.  
Adjust the contrast of the  
screen,  
Adjustable when Image  
Mode is set to Custom.  
Adjust the shadow detail  
and transparency of the  
screen,  
Adjustable when Image  
Mode is set to Custom.  
Turn on/off the angle limit  
setting  
Brightness  
0~ A ~14  
Contrast  
0~ A ~14  
1. Off  
2. Type1  
3. Type2  
4. Type3  
Black Level  
Pan/Tilt Limit  
ON/Off  
Pan Right  
Limit  
0~170  
Limit the right angle  
Limit the left angle  
Pan Tilt  
Zoom  
Pan Left Limit -170~0  
Tilt UP Limit 0~90  
Limit the upward angle  
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Tilt Down  
Limit  
-30~0  
Limit the downward angle  
Limit the D-zoom multiple  
D-Zoom Limit x1~x12  
1. 150 deg/sec  
Set the rotation speed of  
the cradle head when  
Preset is executed  
Preset Speed  
Mirror  
2. 250 deg/sec  
3. 350 deg/sec  
1. Off  
2. Mirror  
3. Flip  
Set the mode at which the  
image is turned  
D-effect  
4. Mirror + Flip  
Select the AF triggering  
speed. The higher the  
speed is, the faster AF is  
triggered.  
Focus speed upon  
triggering AF  
1. Low  
2. Middle  
3. High  
AF Sensitivity  
AF speed  
Fast/Normal  
Auto  
AF frame setting. When  
central area was set as AF  
frame, focusing will be on  
the center of the screen.  
When full area was set as  
AF frame, focusing will be  
calculated based on the  
full screen.  
Focus  
AF Frame  
C-Video  
Full Frame/Center  
NTSC LB  
NTSC CP  
NTSC SQ  
PAL LB  
Image mode  
PAL CP  
PAL SQ  
SDI  
Select output video type  
Video Type  
Prompt  
YPbPr/DVI  
System  
Turn on/off the prompt  
information on the display  
Turn on/off the infrared  
reception  
ON/Off  
ON/Off  
IR Receive  
Language  
English/Chinese  
Language  
Control  
Device  
Encoder /  
Controller  
Set control device  
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Reset all configurations to  
factory default settings.  
Display the current setting  
status  
ON/Off  
Factory Reset  
Status  
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Chapter 6 Descriptions of Major Functions  
6.1 I would like to switch to VC-G50  
1. Press [Camera 1 ~ 3] on the remote control to select VC-G50.  
Camera 1 ~ 3 is selected with IR SELECT.  
6.2 I would like to save the current lens position data  
1. Press [Preset + ID] on the remote control to save the current position  
data.  
ID shall be a digit [0 ~ 9].  
Use VISCA Command to save the position data to [0~127]  
6.3 I would like to clear the saved position data  
1. Press [Reset + ID] on the remote control to clear the given position  
data.  
ID shall be a digit [0 ~ 9].  
Use VISCA Command to clear the position data of [0~127]  
6.4 I would like to turn on the back light compensation  
function  
1. Press [Back Light] on the remote control to turn on or turn off the back  
light compensation  
6.5 I would like to adjust the shooting angle of the lens  
1. Press [Tilt ] or [Tilt ] on the remote control to adjust the angle  
upward or downward.  
2. Press [Pan ] or [Pan ] on the remote control to adjust the angle to  
right or left.  
3. Press [Pan - Tilt Reset] on the remote control to reset the angle to the  
center point.  
6.6 I would like to zoom in/out images  
6.6.1 Adjust image size  
1. Press [Fast +] on the remote control to zoom in images.  
2. Press [Fast -] on the remote control to zoom out images.  
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6.6.2 Fine-tune image size  
1. Press [Slow +] on the remote control to zoom in images.  
2. Press [Slow -] on the remote control to zoom out images.  
6.7 I would like to adjust the focal length  
6.7.1 Auto tune  
1. Press [AF] on the remote control to adjust automatically.  
6.7.2 Manual focus  
1. Press [MF] on the remote control to turn on the manual focus function.  
2. Press Focus - [+] or Focus - [-] to adjust.  
6.8 I would like to adjust the focus speed  
6.8.1 Adjust the AF sensitivity  
AF triggering speed. The higher the speed is, the faster AF is triggered.  
To shoot fast-moving objects, AF can be set to [High] or [Middle], which  
is applicable to quick focus.  
When the environment is too dark to enable auto focus or fixed objects  
have to be shot in different brightness, AF can be set to [Low].  
1. Press [MENU] to activate the setting menu.  
2. Press [] or [] to select [Auto Focus].  
3. Press [ENTER] to activate.  
4. Press [] or [] to select [AF Sensitivity].  
5. Press [ENTER] to activate.  
6. Press [] or [] to select [High/Meddle/Low].  
7. Press [MENU] to exit.  
6.8.2 Adjust the focus speed  
The focus speed upon triggering AF  
[Normal] (default): Image flickering may not occur  
[Fast]: The focus speed is fast, but image flickering is more likely to  
occur  
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1. Press [MENU] to activate the setting menu.  
2. Press [] or [] to select [Auto Focus].  
3. Press [ENTER] to activate.  
4. Press [] or [] to select [AF Speed].  
5. Press [ENTER] to activate.  
6. Press [] or [] to select [Normal/Fast].  
7. Press [MENU] to exit.  
6.9 I would like to set the image mode  
1. Press [Picture] on the remote control to switch [Off/Neg/B&W].  
6.10 I would like to freeze images  
1. Press [Freeze] on the remote control to freeze the current image on  
the display.  
6.11 I would like to rotate the image  
1. Press [Mirror] on the remote control to switch [Off/Mirror/Flip/Mirror +  
Flip].  
6.12 I would like to change the camera direction  
1. Press [L/R Direction Set] on the remote control to switch [L/R  
Direction / Off / Normal].  
6.13 I would like to display the current status  
1. Press [Info] on the remote control to display the current status  
information.  
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Chapter 7 DIP Switch Setting  
<Note> Please turn off the machine before changing DIP switch  
setting.  
7.1 DIP SWITCH  
7.1.1 OUTPUT Switch  
Output Mode  
Setting  
Output Mode  
Setting  
1920x1080/60p  
1920x1080/50p  
1920x1080/30p  
1920x1080/60i  
1920x1080/25p  
1920x1080/50i  
1280x720/50p  
1280x720/60p  
1280x720/30p  
1280x720/25p  
1920x1080/59.94p  
1920x1080/29.97p  
1280x720/29.97p  
1920x1080/59.94i  
1280x720/59.94p  
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7.1.2 IR SELECT  
ID  
1
Setting  
2
3
7.1.3 Camera Address Selector  
Setting  
Function  
Descriptions  
0~7  
8~9  
ID 0~7  
Reserved  
7.1.4 System Switch  
Setting  
DIP 1  
Function Descriptions  
RS-232C/RS-422 selector  
OFF : RS-232C / ON : RS-422  
Infrared signal output switch  
OFF : Off / ON : On  
DIP 2  
DIP 3  
DIP 4  
Communication baud rate selector  
OFF : 9600 / ON : 38400  
Reserved  
English - 31  
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7.2 RS-422 Connection  
7.2.1 RS-422 Pin Description  
Pin NO.  
Function  
1
2
3
4
5
6
7
8
9
RXD OUT -  
RXD OUT +  
TXD OUT -  
TXD OUT +  
GND  
RXD IN -  
RXD IN +  
TXD IN -  
TXD IN +  
7.2.2 Use RS-422 Connection  
1. Hold the two sides of RS-422 connector and pull out in the direction  
shown by the arrow in the figure below  
2. Peel off a section of copper wire (AWG Nos.28 to18) and insert it into  
the connector hole; then use flat screw driver to fix it  
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3. Insert the wired RS-422 connector back to the camera. Now the  
connection is completed  
<Note> When RS-422 connection is being used, do not use  
RS-232C connection.  
English - 33  
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Chapter 8 Troubleshooting  
This chapter describes problems you may encounter while using VC-G50. If you  
have questions, please refer to related chapters and follow all the suggested  
solutions. If the problem still occurred, please contact your distributor or the  
service center.  
No.  
1.  
Problems  
Boot without  
Solutions  
1. Make sure you have plugged in the power cord.  
2. Make sure the Service DIP switch is Off.  
power signal  
2.  
1. Check the power.  
No image output  
from the VC-G50  
2. Check if DIP switch is properly set. Refer to  
Chapter 7 DIP Switch Setting for related settings.  
3. Make sure the display supports the output  
resolution; in general, the resolution is  
1080p60/1080i60/720p60.  
4. Replace the cables and make sure they are not  
faulty.  
3.  
4.  
VC-G50 image is  
severely delayed  
Not working after  
changes to DIP  
Switch setting  
VC-G50 cannot be  
operated by  
Please use 1080p or 720p 60/50 Hz signals rather  
than 25/30 Hz signals.  
After completing DIP Switch setting, unplug and  
reconnect the power cord and turn on the machine to  
change the setting.  
5.  
1. Please confirm if the Camera Select on the remote  
control can be used together with the IR Select on  
VC-G50.  
2. Please prevent VC-G50 from direct sunshine.  
3. Make sure the energy-saving bulb and the IR touch  
screen are as far as possible in order to avoid  
interference.  
remote control  
4. When several VC-G50s are connected in the same  
area, the operation of two remote controls at the  
same time may result in signal interference. It is  
recommended to use one remote control only.  
The device cannot 1. Please consult the distributor to make sure the  
6.  
be controlled with  
Codec  
firmware version is the latest one. The steps to  
check version is as follows:  
1.1 Press [MENU] on the remote control  
1.2 Select [Status]  
1.3 Go to Page 5 of [System]  
1.4 Make sure the firmware version is correct  
English - 34  
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2. Make sure the connection is correct (RS-232/422  
Input).  
3. Make sure System Switch DIP1 and DIP3 are  
correct.  
The device cannot  
be controlled with  
RS-232/RS422  
7.  
1. Make sure the connection is correct (RS-232/422  
Input).  
2. Make sure System Switch DIP1 and DIP3 are  
correct.  
English - 35  
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