Lucent Technologies Cell Phone Transtalk 9000 User Manual

TransTalk^™9000

Digital Wireless System

MDW 9030P Wireless Pocketphone

Installation and Use

503-801-160

Comcode 107972010

Issue 2

March 1997

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Contents

Introduction

About TransTalk™ 9000 Products

1-1

What Is a Wireless Phone?

TransTalk 9000 System

1-1

1-3

1-4

1-5

1-6

About the MDW 9030P Pocketphone

Privacy Information

Where Can You Use Your Pocketphone?

Parts List

Additional Parts

Spare Battery and Headset

Installing the MDW 9030P Pocketphone

Important Safety Instructions

2-1

Guidelines for Safe and Efficient Operation

2-2

2-3

Basic Safety Precautions for Installation and Use

Additional Safety Instructions

for Installation Personnel

2-4

AC Outlet Check

2-5

Radio Modules and Carriers

Key Components

2-6

2-7

Positioning a Radio Module or Carrier(s)

Wireless Test Mode

2-9

2-11

2-13

2-15

2-17

2-18

2-21

2-24

2-29

2-30

Installing a Single Radio Module

Setting the Power Level

Setting the Control/Expansion DIP Switch

Installing a Single Carrier on a Shelf or Desk

Installing a Single Carrier on a Wall

Installing Multiple Carriers

Installation Self-Test

Handset

Inserting and Removing the

Handset’s Battery Pack

2-30

2-31

2-32

Changing the Communications System Setting

Filling Out the Handset Label

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Battery Charger

Positioning the Battery Charger

2-33

Installing the Battery Charger

Inserting a Battery Pack into

the Spare Battery Compartment

2-35

2-36

Removing a Battery Pack

from the Spare Battery Compartment

Inserting the Handset into the

Battery Charger's Handset Cradle

Removing the Handset

from the Handset Cradle

Using the MDW 9030P Pocketphone

Important Safety Instructions

3-1

The Handset

3-1

Handset Controls

3-2

Column and Select Buttons

Handset Display

3-3

3-4

Volume Control

3-7

Carrying Your Pocketphone

Antenna

3-7

3-8

Changing the Handset Settings

Test Modes

3-8

3-12

3-15

3-16

3-17

3-19

3-21

"Waking Up" the Phone

Making a Call

Answering a Call

Manually Selecting a Line or Programmed Button

Preselecting a Line

Using a Headset

The Battery Charger

Battery Charger Features

Extending Battery Life

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Maintaining the MDW 9030P Pocketphone 4-1

Important Safety Instructions

4-1

Removing a Radio Module

from the Carrier

4-1

4-3

4-4

4-5

Swapping Extensions

Replacing the Antenna

Ordering Replacement & Optional Parts

Troubleshooting

Procedures

5-1

Installation Problems

Handset Problems

Battery Problems

5-1

5-4

5-6

Voice Quality Problems

Range Problems

5-7

5-10

5-13

Battery Charger Problems

MDW 9030P Pocketphone Compatibility

Programming and

6-1

Call Handling Instructions

6-1

Programming Features for PARTNER,

MERLIN, and MERLIN LEGEND Systems

6-2

6-3

6-5

Communications System Compatibility

PARTNER Systems

MERLIN Systems

System 25, System 75, System 85, and

DEFINITY Systems

6-9

Warranty and Repair Information

A-1

Lucent Technologies Limited Warranty

and Limitation of Liability

A-1

A-2

A-3

Limitation of Liability

Repair Information

In-Warranty Repairs

Post-Warranty Repairs

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iii

Regulatory Information

Specifications

Index

B-1

C-1

IN-1

Battery Charger Wall-Mounting Template

Last Page

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Introduction

About TransTalk™ 9000 Products

Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System MDW

9030P Pocketphone. MDW stands for "Multi-Line Digital Wireless." The MDW 9030P Pocket-

phone is the latest addition to the TransTalk 9000 family of wireless products, which also

includes the MDW 9000 Telephone and the MDW 9010 Telephone. All of these phones are

designed to Lucent Technologies' high standards for convenience, reliability, and innovation.

TransTalk 9000 products are designed to work with your communications system (PART-

NER , PARTNER II, PARTNER Plus, MERLIN , MERLIN II, MERLIN Plus, MERLIN LEGEND ,

System 25, System 75, System 85, or DEFINITY ) to provide wireless flexibility.

What Is a Wireless Phone?

A wireless phone has no handset cord and no telephone line cord, so it is portable. This

portability lets you move around freely, without giving up the features of a wired phone.

With a wireless phone, you can make and receive calls even when you are away from your

desk, thus remaining accessible and responsive to your customers and coworkers as you

move around your work area. Time-sensitive work issues will not need to wait until you are

back at your desk, and you can reduce the number of (sometimes costly) phone calls you

must return.

TransTalk 9000 System

Your wireless phone's handset is linked with your communications system through a match-

ing radio module, not through the battery charger where the handset sits for charging. Each

handset can be used only with the radio module packaged with the handset. The handset and

the radio module each have the same unique security code and serial number (on the bottom

of the radio module and inside the battery compartment of the handset) to identify the

matching pair. And there is built-in and secure automatic registration between the handset

and radio module, so that your system is ready to use after powering up.

Your TransTalk system may have from 1 to 18 wireless phones. In order to use multiple

wireless phones within the same zone (area of coverage), you also need a carrier (also

known as a backplane). A carrier holds up to six radio modules, and synchronizes radio

signals for proper operation of multiple phones, ensuring consistent voice quality and

range. Up to three carriers can be linked to support up to 18 wireless phones in a single

zone; linked carriers are automatically synchronized with each other.

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Introduction 1-1

The TransTalk 9000 system enables you to use several different phone and carrier models

in the same zone, but there are some compatibility issues to consider. You need to know

the following:

■

The name of the MDW phone (9000, 9010, or 9030P), located in the battery compart-

ment of the handset. (For an MDW 9000 phone, you also need to know the Apparatus

Code, also located in the battery compartment of the handset.)

■

The model number of your carrier, located on the left side of the carrier.

The following illustration shows which phone models and carriers can be used together:

Single Carrier Installation

If you have a Model 117A1 Carrier...

If you have a Model 117A1A Carrier,

Model 117A2 Carrier, or

Model 117A3 Carrier...

Use only...

You can use...

MDW 9000 phones

(Code 7815H)

MDW 9000 phones

(Code 7815H)

MDW 9000 phones

(Code 7815H03A)

MDW 9010 phones

(Code 7815H04A)

MDW 9030P phones

(Code 7815H05A)

Note: You can use Code 7815H phones

together with other phones only in a

Model 117A1A, Model 117A2, or

Model 117A3 single carrier installation.

Multiple (3 Max) Carrier Installation

If you have multiple Model 117A2 or Model 117A3 System Expansion Carriers (or both)...

Use only...

MDW 9010 phone

(Code 7815H04A)

MDW 9030P phone

(Code 7815H05A)

Note: Multiple carrier installations must use MDW 9010 phones and/or MDW 9030P phones.

MDW 9000 phones cannot be used in multiple carrier installations.

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1-2 Introduction

About the MDW 9030P Pocketphone

The MDW 9030P Pocketphone is not only wireless, but it is also lightweight and pocket-

sized. A removable carrying clip and a lanyard are provided with the handset. You can

use either the clip or the lanyard for hands-free portability. The MDW 9030P also has a

headset connector to accommodate an optional headset.

You can be notified of an incoming call by either an alerter (which rings) or a vibrator, or

both. There is a five-line display that shows information you would see on a wired system

phone's display (with the exception of the time ), icons representing various handset

functions (such as the alerter and the vibrator), and the status of up to 12 telephone lines.

The MDW 9030P provides Redial, Hold, Mute, Transfer, and Conference buttons, and

provides the capability to program additional features on unused line buttons.

Privacy Information

The MDW 9030P Pocketphone is designed to protect the privacy and security of your voice

conversation. The phone uses continuously changing radio frequencies and digital encod-

ing techniques to make it impossible for eavesdropping to occur through the use of com-

mercially available analog radio scanners.

Where Can You Use Your Pocketphone?

The MDW 9030P Pocketphone can be used in most typical office buildings, in warehouses,

malls, and even in outdoor areas such as loading docks. The location of the radio module

greatly affects the performance of the MDW 9030P, so you should use the Wireless Test

Mode described in Chapter 2 to determine the best place to install the radio module. Repeat

the tests several times with the radio module positioned in a different location each time.

To perform the tests, all you need is an electrical outlet for the radio module and a charged

battery pack in the handset.

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Introduction 1-3

Parts List

Along with this book and the MDW 9030P Pocketphone Quick Reference, the box should

contain the items shown below. If it does not, call for customer support as described on the

inside front cover of this book.

212 555 1212

MSG

POWER

RADIO

PASS

On/Off Redial

Mute

ABC

DEF

Feat/P

GHI

JKL

MNO

Conf

PQRS

TUV

WXYZ

Trans

Hold

Carrying Clip

OPER

TransTalk

Radio Module

Battery Pack

Handset

Wall Spacers (2)

Philips Head

Wood Screws (2)

ARE

HANDSET

REFRESH

11-foot (3.4 m)

Power Cord/AC Adapter for

Battery Charger

8-foot (2.4 m)

18" (0.5 m) Lanyard

Telephone Line Cord

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1-4 Introduction

Additional Parts

The following parts may be necessary, depending upon your installation.

This Kit of Parts is required only when a single (stand-alone) MDW 9030P Pocketphone is

installed:

Rubber Feet (4)

Radio Module 11-foot (3.4 m)

Power Cord/AC Adapter

Philips Head

Wood Screws (2)

Wall Mounting

Plate

These additional parts are required when two or more MDW 9030P Pocketphones are

installed in the same zone:

RANSTALK

Philips Head

Wood Screws (4)

Expansion Cable 6-foot (1.8 m)

for multiple-carrier installation

USE ONL

CABLE

P⁄

847667896

OUT

YNC

OUT OF

Carrier Assembly 25-foot (7.6 m)

Power Cord and Standard AC Adapter

Carrier

For information about ordering parts, see "Ordering Replacement & Optional Parts" in

Chapter4.

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Introduction 1-5

Spare Battery and Headset

One nickel metal hydride battery pack, which provides up to 3 hours of talk time, comes

with your MDW 9030P Pocketphone. For extended phone usage, you should purchase an

additional battery pack. You can store the extra battery pack in the Spare battery compart-

ment of the battery charger. Then when the battery pack in the handset is low, you can

switch battery packs.

To help you answer calls, an optional Supra® 9030 headset can be attached to the connec-

tor on the bottom of the handset to allow hands-free conversation. For instructions for

connecting the headset, see "Using a Headset" in Chapter 3.

Spare Battery

Pack

Supra 9030 Headset

For ordering information, see "Ordering Replacement & Optional Parts" in Chapter 4.

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1-6 Introduction

Installing the MDW 9030P Pocketphone

Important Safety Instructions

This book contains instructions related to safety labels on the product:

The exclamation point within an equilateral triangle is intended to alert the

user to the presence of important operating and maintenance (servicing)

instructions in the literature accompanying the product.

WARNING indicates the presence of a hazard that can cause severe or fatal

personal injury if the hazard is not avoided.

CAUTION indicates the presence of a hazard that will or can cause minor

personal injury or property damage if not avoided.

This phone is designed to provide trouble-free performance without any special mainte-

nance procedures. To reduce the risk of accidental damage:

■

Keep the phone in an area free of dust, smoke, and moisture; do not block the air

vents by placing objects on top of the radio module.

■

Do not place the phone or battery charger near a heating duct, radiator, or other heat

source, and do not drop or expose it to excessive shock or vibration.

■

Unplug the battery charger, radio module, or carrier if its power cord is damaged, if

liquid is spilled into it, or if its housing becomes cracked or otherwise damaged.

■

To clean your phone, wipe the outside housing with a soft, dust-free cloth. If absolutely

necessary, you may use a cloth slightly dampened with a mild soap and water solu-

tion. Dry quickly with a soft cloth.

CAUTION:

Your phone contains sensitive electronic parts. Never submerge it in any kind of

liquid, and never use liquid or aerosol cleaners, detergents, alcohols, solvents,

abrasive cleaners, or an excessive amount of water when cleaning the housing and

faceplate. To do so could result in irreparable damage.

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Installing the MDW 9030P Pocketphone 2-1

Guidelines for Safe and Efficient Operation

Your wireless telephone is a radio transmitter and receiver. When the phone is turned on,

it receives and sends out radio frequency (RF) energy. The phone operates in the fre-

quency range of 902–928 MHz. Your hand-held wireless telephone uses the digital TDD

mode. The power is transmitted in bursts at a 200 Hz pulsed repetition rate. The peak

envelope transmit power is 325 mW or less.

Exposure to Radio Frequency Energy

The design of your wireless telephone complies with the latest Institute of Electrical and

Electronic Engineers (IEEE) and the American National Standards Institute (ANSI) safety

levels with respect to human exposure to RF energy. Of course, if you would like to limit

RF exposure even further, you may choose to control the duration of your calls.

CardiacPacemakers

CAUTION:

The MDW 9030P handset is a radio device and, like all radio devices, should not

be placed next to a pacemaker.

Preliminary studies performed at the US Food and Drug Administration (FDA) and else-

where have shown that when digital cellular telephones are placed very close to im-

planted cardiac pacemakers, interference with the operation of the implanted pacemaker

can occur. These preliminary studies show that interference does not occur when there is

a reasonable distance between the telephone and the implanted pacemaker and stops

when the phone is turned off or moved so that it is more than 6 inches (15 cm) from the

pacemaker. Digital cellular telephones operate at .6 W. TransTalk wireless telephones

operate at a lower peak power of 325 mW or less (100 mW, on an average).

Until more is known, the FDA suggests that people with pacemakers may want to take

some simple precautions when using or carrying digital wireless telephones to ensure that

there is ample distance between the digital wireless thelephone and the pacemaker—by

not placing the phone next to the pacemaker implant (for example, in a shirt or a coat

pocket directly over the pacemaker implant) when the phone is on and ready to receive a

call and holding it to the ear opposite the side of the body where the pacemaker is

implanted when using the phone. Consult your physician or medical device manufacturer

to determine if additional precautions are necessary.

HearingAidCompatibility

Most electronic equipment, such as equipment in hospitals is shielded from RF energy.

However RF energy from wireless telephones may affect some electronic equipment.

Although the TransTalk wireless telephone is compatible with inductively-coupled hearing

aids, you should consult your physician or hearing aid manufacturer to determine if your

hearing aid is adequately shielded from external RF energy. The operation of inad-

equately shielded medical devices may be adversely affected when a portable wireless

telephone is operating in close proximity.

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2-2 Installing the MDW 9030P Pocketphone

Basic Safety Precautions for Installation and Use

Always follow these basic safety precautions when installing or using this product to

reduce risk of injury from fire or electric shock.

WARNING:

Installation of this equipment for In-Range Out of Building (IROB) conditions

requires the use of protectors. See the documentation that came with your

communications system for more information.

CAUTION:

This equipment is for installation on Lucent Technologies PARTNER, PARTNER Plus,

PARTNER II, MERLIN, MERLIN Plus, MERLIN II, MERLIN LEGEND, System 25, System

75, System 85, and DEFINITY communications systems only.

■

Read and understand all instructions in this book before using this product.

Observe all warnings and instructions marked on the product.

Do not use the product near water or when you are wet. If the product comes in contact

with any liquids, unplug the power cord and telephone line cords immediately. Do not

plug the product back in until it has dried thoroughly.

■

Never push objects of any kind into this product through housing slots, since the objects

may touch hazardous voltage points or short out parts that could result in a risk of electric

shock. Never spill liquid of any kind on the phone.

If you suspect a gas leak, report it immediately, but use a phone away from the area in

question. The phone’s electrical contacts could generate a tiny spark. While unlikely, it is

possible that this spark could ignite a heavy concentration of gas. This product is not

approved for use in areas labeled by the Occupational Safety and Health Administration

(OSHA) as “explosive environments.” Only “Explosive Atmosphere Telephones” may be

used in such hazardous environments.

■

Unplug this product from wall outlets and telephone jacks before cleaning. Clean

exposed parts with a soft, damp cloth. Do not use liquid or aerosol cleaners.

Unplug this product from the wall outlet, remove the telephone line cord from the

modular wall jack or communications system switch/control unit, and refer servicing to

qualified service personnel under the following conditions:

–

When the power cord or plug is damaged or frayed.

If the product does not operate normally by following the operating instructions.

Adjust only those controls that are covered by the operating instructions because

improper adjustment of other controls may result in damage and will often require

extensive work by a qualified technician to restore the product to normal operation.

–

If the product has been dropped and the housing has been damaged.

■

This product should be serviced by (or taken to) a qualified service center when service

or repair work is required. Do not open the product, there are no user-serviceable

components inside.

Always unplug the power cord/AC adapter for the carrier or carriers from the wall

outlet when:

–

Removing a radio module

Moving a radio module to a new slot in the carrier

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Installing the MDW 9030P Pocketphone 2-3

–

Installing a new radio module

Connecting or disconnecting telephone line cords

Adding a carrier

■

Use only the type of battery pack shipped with this product.

WARNING:

The rechargeable battery pack may contain elements that are harmful to the

environment (for example, nickel). Do not burn or puncture the battery pack. Like

other batteries of this type, if it is burned or punctured, it could release toxic

material which could cause injury. Do not dispose of it in household garbage.

For information about recycling or proper disposal, consult your local solid waste

(garbage) collection or disposal organization.

AdditionalSafetyInstructions

forInstallationPersonnel

■

Install the product to meet all environmental and electrical requirements listed in

Appendix C.

■

All wiring that connects to this equipment and becomes part of the building wiring

must be a minimum of CLASS 2 or UL (Underwriters Laboratories) Listed Communica-

tions cable.

■

Do not install telephone wiring during a lightning storm.

■

Do not install telephone jacks in a wet location unless the jack is specifically designed

for wet locations. Never touch uninsulated telephone wires or terminals unless the

telephone line has been disconnected at the network interface.

■

Use caution when installing or modifying telephone lines.

■

Install this product securely on a stable surface. Damage may result if the product

falls.

■

Never place this product near or over a radiator or heat register.

■

Slots and openings in the housing and the back or bottom are provided for ventilation.

To protect the housing from overheating, these openings must not be blocked or

covered. Therefore, do not place the product on a bed, sofa, rug, or other similar

surface. Also, do not place this product in an enclosed area unless proper ventilation

is provided.

■

Install this product in a protected location where no one can step on or trip over power

cords and telephone line cords. Do not place objects on the cords that may cause

damage or abrasion.

■

Do not allow anything to rest on the power cord. Do not locate this product where the

cord will be abused by persons walking on it. Do not overload wall outlets as this can

result in the risk of fire or electric shock. Do not staple or otherwise attach the power

cord to building surfaces.

■

Use only the power supply (Comcode 847713583) shipped with this product for the

battery charger.

■

Use only the power supply (Comcode 847523404) shipped with this product for the

radio module.

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2-4 Installing the MDW 9030P Pocketphone

■

Use only the power supply (Comcode 847224227) shipped with the carrier.

Use only the correct power source. If you are not sure of the power supply to your

location, consult your local power company.

■

This product uses a 3-prong plug. Such plugs are designed for your safety. Do not

attempt to defeat this purpose. If your wall outlet will not accept the plug, the outlet

should be replaced by an electrician.

WARNING: Risk of Electric Shock

Failure to properly ground this product will result in a risk of electrical shock, which

can cause serious personal injury. This product requires a 3-prong AC outlet for

safe operation. You should have your outlet checked by a qualified electrician (see

"AC Outlet Check" below) before connecting this equipment.

AC Outlet Check

Have a qualified electrician check all of the outlets into which the MDW 9030P radio mod-

ules or carriers as well as the communications system switch/control unit will be plugged.

The electrician should check that the hot, neutral, and ground wires are properly connected

to the outlet by using a circuit tester.

The outlet can also be tested using a voltmeter by taking the measurements as shown:

120 Volts

Neutral

Phase

Less than

1 volt

120

volts

If the outlet does not meet the electrical specifications for grounded outlets, your MDW

9030P Pocketphone may not operate properly.

IMPORTANT:

If there is no current to the outlet or the voltages are not correct, the problem should be

corrected by a qualified electrician.

Go to “Radio Modules and Carriers.”

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Installing the MDW 9030P Pocketphone 2-5

Radio Modules and Carriers

This section explains how to install radio modules and carriers. You should proceed through

this section in the following order:

1. “KeyComponents”

2. “Positioning a Single Radio Module or Carrier(s)”

3. "Wireless Test Mode"

4. Choose one of the following paths, depending upon which components you are install-

ing:

■

If you are installing a single radio module, go to “Installing a Single Radio Module.”

■

If you are installing a single carrier (from two to six radio modules), go to “Setting

the Power Level.” Then go to either:

– “Installing a Single Carrier on a Shelf or Desk” or

– “Installing a Single Carrier on a Wall”

■

If you are installing multiple (up to three) carriers (from 7 to 18 radio modules),

go to all of the following, in order:

a. “Setting the Power Level,” then

b. “Setting the Control/Expansion DIP Switch,” then

c. “Installing Multiple Carriers.”

5. “InstallationSelf-Test”

NOTE:

The illustrations in this chapter depict PARTNER system hardware; your hardware may

differ from these illustrations.

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2-6 Installing the MDW 9030P Pocketphone

Key Components

Each radio module communicates with a corresponding handset. The matching sets are

identified by a serial number located on the bottom of the radio module and in the battery

compartment of the handset.

Antenna

WER

RADIO

Mounting

Hook

ASS

Radio

Module

WER

RADIO

ASS

LEDs

Power Cord

Connector

Card Edge

(Cover not

shown)

Snap Lock

Serial Number

Telephone

Line Cord

Connector

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Installing the MDW 9030P Pocketphone 2-7

A carrier is required when installing two or more MDW 9030P Pocketphones.

Power DIP

Switch

Control/Expansion

DIP Switch

TRANSTALK

Radio

Module

Mounting

Rods

Module

Mounting

Rods

Wall Mount

Hole

Wall Mount

Hole

In Jack

Power Cord

Connector

(hidden)

Out Jack

USE ONL

CABLE

P⁄

847667896

Out of Sync LED

OUT

YNC

OUT OF

Card Edge

Connectors

Card Edge

Connectors

Slot

Numbers

Slot

Numbers

Wall Mount

Hole

Wall Mount

Hole

Cable

Manager Slot

Rear

Exit Slots

Using the expansion cable provided with each carrier, you can link up to three carriers.

From

Expansion

Carrier #1

Control Carrier

CAUTION

USE ONL

CABLE

P⁄

USE ONL

CABLE

847667896

P⁄

847667896

OUT

YNC

OUT

YNC

OUT

YNC

OUT OF

Expansion

Carrier #1

Expansion

Carrier #2

OUT OF

RANS

TALK

RANS

TALK

TRANSTALK

⁄

OUT

YNC

OUT

Control

Carrier

Expansion

Carrier #1

Expansion

Carrier #2

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2-8 Installing the MDW 9030P Pocketphone

Positioning a Radio Module or Carrier(s)

Each of your handsets and its corresponding radio module operates within a single zone of

coverage:

Approximately

500 to 900 feet in a

typical office building;

up to 1200 feet in

an unobstructed

POWER

Single Radio Module,

Single Carrier, or

Multiple Carriers

RADIO

environment

The range depends on your particular operating environment. For indoor use, walls between

the handset and the radio module will reduce the phone’s range. Avoid concentrations of

structural metal, such as steel and aluminum, and reinforced concrete.

IMPORTANT:

The MDW 9030P Pocketphone has a built-in testing feature that you can use before final

installation to help determine proper placement of the radio module. To perform the

tests, all you need is an electrical outlet for the radio module and a charged battery

pack in the handset (you do not need a communications system switch/control unit).

The tests are described in “Wireless Test Mode” later in this chapter.

General Positioning Rules

Failure to observe the following rules regarding location and use will result in poor

performance of your MDW 9030P Pocketphone.

■

Position the radio module or carrier(s) in a central location, relative to the handset(s) usage

area, leaving at least 6 feet (1.8 m) between the radio module or carrier(s) and the commu-

nications system switch/control unit or other wired phones. If your switch/control unit is

located in a remote location, you may have to run a telephone line cord from your switch/

control unit to the centrally positioned radio module or carrier(s). The line cord maximum

length is 1,000 feet (333 m) of 26-gauge cable.

■

The radio module or carrier(s) should be placed high on the wall for optimum voice

quality and range. Allow 6–12 inches (15.2–30.5 cm) of space between the top of the

antenna on the radio modules and the ceiling.

■

The radio module or carrier(s) should never be installed above a drop, suspended

ceiling.

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Installing the MDW 9030P Pocketphone 2-9

■

The radio module or carrier(s) should not be within 3 feet (.9 m) of any large metal

object, and should not have metal objects in the line of sight to the operating area of the

handset.

The radio module or carrier(s) should not be within 6 feet (1.8 m) of equipment with

microprocessors such as answering machines, personal computers, and fax

machines; control units, communications system switches, or other phones

(especiallyspeakerphones);competingradiodevicessuchaswirelessbar-code

scanners; electromagnetic equipment such as electric motors; or electrical main

power feeds, junction boxes, circuit-breaker panels, fuse boxes, or 220-volt power

lines.

■

The radio module or carrier(s) should not share the same power line as equipment with

microprocessors such as answering machines, personal computers, and fax machines; or

electromagnetic equipment such as electric motors.

If your communications system uses an uninterruptible power supply, such as a backup

generator, you may want to connect the radio module or carrier(s) to that power supply.

Additional Rules for Installing a Single Radio Module Only

■

Installing a single radio module on a shelf or desk is not recommended, because it

greatly reduces the range and quality of the transmission.

■

Install a single radio module within 3 feet (0.9 m) of either side of, and within 6 to 8 feet

(1.8 to 2.4 m) above, a properly grounded 3-prong electrical outlet that is not controlled

by an on/off switch.

■

You can install a single radio module in a remote location using a telephone line cord to

connect the radio module to the communications system switch/control unit. IROBs

must be used for out-of-building installations.

CAUTION:

A radio module cannot be installed outdoors.

Additional Rules for Installing One or More Carriers

■

Install carrier(s) within 15 feet (5 m) of either side of, and within 6 to 8 feet (1.8 to

2.4 m) above, a properly grounded 3-prong electrical outlet that is not controlled by an

on/off switch.

■

Choose a location where handset users will not approach the carrier(s) within a

radius of 6 feet (1.8 m) for 1 or 2 carriers or 10 feet (3 m) for 3 carriers.

■

When installing multiple carriers:

–

Install multiple carriers 1 foot (0.3 m) optimally to 4 feet (1.2 m) apart.

Install multiple carriers on the same horizontal axis (do not install one carrier higher

orlowerthananother).

–

Install the control carrier as the leftmost carrier, using only the expansion cables

provided.

Slot 6 of a carrier that has another carrier to the right of it must always contain a

radio module to pass the synchronization signal to the next carrier.

CAUTION:

Carrier(s) cannot be installed outdoors.

Go to "WirelessTest Mode."

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Wireless Test Mode

You can determine sound clarity, signal strength, and voice quality using Wireless Test Mode.

You should use Wireless Test Mode to help you locate the best place to install the radio

module(s) to optimize the performance of your MDW 9030P Pocketphone. Repeat the tests

several times, with the radio module positioned in a different location each time.

By performing the tests as you walk around the area in which the handset will be used, you can

determine the handset’s range and the voice quality throughout the area of coverage. To perform

the tests, all you need is an electrical outlet for the radio module and a charged battery

pack in the handset. You can perform the tests multiple times and in any order; and you

can exit at any time by pressing O.

NOTE:

Ignore anything that displays if you press 4 or 5 while in Wireless Test Mode. These

displays are for Lucent Technologies technicians’ use only.

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding " , press O.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification

of incoming calls.)

4. Press "W" (9) to enter Wireless Test Mode.

WIRELESS TEST appears on the top line of the handset display.

The handset beeps twice and vibrates, then you hear a simulated dial tone. This dial

tone continues until you exit Wireless Test Mode. While in this mode, the MDW 9030P

cannot make or receive calls.

5. To determine sound clarity, listen to the simulated dial tone as you walk around.

A clear, steady tone indicates good sound clarity.

6. To determine signal strength, press 1.

The display shows the signal strength (SIG) for both the handset (HS) and the base (B)

(the radio module) at the moment that 1 was pressed, using a number from 1 to 10, as

shown in the following display.

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Installing the MDW 9030P Pocketphone 2-11

The higher the number, the stronger the signal, as shown in the following table. You

can press 1 again to show a subsequent signal-strength reading. Each time you

press 1, you get a new reading.

Display Number

Signal Strength Is

Strong

Very good

Good

Good to Fair

Fair

Near end of range

Near end of range/loss of link

7. To determine voice quality, press 2.

The display shows the voice quality (QUAL) for both the handset (HS) and the base (B)

(the radio module) using a number from 1 to 10, as shown in the following display.

The higher the number, the better the voice quality, as shown in the table below. A low

number may indicate potential interfering devices (such as another radio transmitter) in

the area. You can press 2 again to show a subsequent voice-quality reading. Each

time you press 2, you get a new reading.

Display Number

Voice Quality Is

Very good

Very good/almost error free

Errors, but not noticeable in

normal speech

Errors, but not noticeable in

normal speech

Noticeable noise

Noisy but intelligible speech

Garbled speech

Unintelligible speech

8. To exit Wireless Test Mode and Local Mode, press O.

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Go to one of the following sections:

■

If installing one MDW 9030P Pocketphone, go to “Installing a Single Radio

Module.”

■

Otherwise, go to “Setting the Power Level.”

Installing a Single Radio Module

■

Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antenna and ceiling

■

See “Key Components” earlier in this chapter for additional picture detail

Perform the tests described in "Wireless Test Mode" earlier in this chapter to determine

the optimal placement of the radio module. To perform the tests, all you need is an

electrical outlet for the radio module and a charged battery pack in the handset.

Check to make sure the radio module’s power cord is unplugged from the wall outlet

beforecontinuing.

Detach the rubber feet from the shipping card.

Apply them to marked areas on the underside

of the radio module.

Place the wall-mounting plate against the wall.

Choose a location backed by a wooden stud (if

unavailable, use toggle bolts instead of the supplied

wood screws). Lightly tap a nail into the wall to start

holes. Then screw the plate flush to the wall. Place

the radio module over the plate, then slide it down-

ward to lock it into place. (Note: Do not remove the

plastic cap covering the radio module’s card

edge.)

Screw

Holes

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Installing the MDW 9030P Pocketphone 2-13

Insert one end of the telephone line cord into

an extension jack or terminal/station connector

on your communications system switch/control unit

(refer to your communications system manual for the

proper location).

USIC

HOLD

PFT

Insert the radio module’s power cord into the

side of the radio module. Insert the other end of

Radio

the telephone line cord into the bottom of the radio

module.

Module

WER

RADIO

ASS

Plug the power cord/AC adapter into a properly

grounded 3-prong wall outlet that is not controlled

by an on/off switch.

CAUTION: Never connect or disconnect

the telephone line cord while the radio

module is plugged into the wall outlet.

Go to “Installation Self-Test.”

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Setting the Power Level

If you are installing one or more carriers in a strip mall, high-rise office building, or similar

environment, the MDW 9030P Pocketphones may interfere with other wireless products in

use.

■

If this is the case, you may need to adjust the range of the carriers to prevent

overlapping with the other wireless products; follow the instructions in this section.

■

If this is not the case, skip this section and go to “Setting the Control/Expansion DIP

Switch.”

You may adjust the range by setting each carrier’s power DIP switch, located in Slot 2:

Power

DIP Switch

Slot 2

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Installing the MDW 9030P Pocketphone 2-15

Use a nonmetallic, pointed object to set each carrier’s DIP switch according to the

following table.

IMPORTANT:

You must set the DIP switch for all of the carriers to the same setting.

DesiredRange(Approximate)

Power DIP Switch Settings

500 to 900 feet

(152 to 274 m)

300 to 500 feet

(91 to 152 m)

150 to 300 feet

(46 to 91 m)

100 to 150 feet

(31 to 46 m)

Go to one of the following sections:

■

If installing multiple carriers, go to “Setting the Control/Expansion DIP Switch.”

Otherwise, go to “Installing a Single Carrier on a Shelf or Desk” or “Installing a

Single Carrier on a Wall.”

■

2-16 Installing the MDW^D9^o0^wn3^lo0^aP^{d f}P^roo^mc^Wk^we^wt^.p^Sh^omo^anⁿe^{uals.com. All Manuals Search And Download.}

Setting the Control/Expansion DIP Switch

You must follow the instructions in this section if you are installing multiple carriers. Other-

wise, skip to “Installing a Single Carrier on a Shelf or Desk” or “Installing a Single Carrier on

a Wall.”

If you are installing multiple carriers, you must designate one carrier (the leftmost carrier)

as the control carrier and the remaining carriers as expansion carriers. The control carrier

acts as the “lead” carrier—its transmit and receive patterns control the expansion carriers,

ensuring that all of the linked carriers function as a single system.

You set the control/expansion DIP switch, located in Slot 4, to configure the carrier:

Control/Expansion

DIP Switch

Slot 4

Use a nonmetallic, pointed object to set each carrier’s DIP switch according to the following

table.

IMPORTANT:

Only one carrier (the leftmost carrier) can be the control carrier; the other carriers must be

expansion carriers.

To designate the carrier as a...

Use this setting for the DIP switch...

control carrier (one carrier only)

expansion carrier (one or two

additional carriers)

Go to “Installing Multiple Carriers.”

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Installing the MDW 9030P Pocketphone 2-17

Installing a Single Carrier on a Shelf or Desk

■

You will not receive optimum performance if unit is placed on a desk or low shelf

■

Install as high as possible, leaving 6–12 inches (15.2–30.5 cm) between antennas

and ceiling if on high shelf

■

Never install or remove a radio module from a carrier that is plugged into a wall

outlet(hotinsertion)

■

See “Key Components” earlier in this chapter for additional picture detail

Perform the tests described in "Wireless Test

Mode" earlier in this chapter to determine the

optimal placement of the radio module. To perform

the tests, all you need is an electrical outlet for the

radio module and a charged battery pack in the

handset.

Check to make sure the carrier’s power cord is

unplugged from the wall outlet before continuing.

Remove the plastic cap covering each radio

module’s card edge before installing the radio

modules in the carrier.

Starting from the leftmost slot (#1), insert each

radio module into the carrier by hooking it onto

the radio module mounting rod. Slowly swing the radio

module's card edge into the card edge connector on

the back of the carrier.

2-18 Installing the MDW^D9^o0^wn3^lo0^aP^{d f}P^roo^mc^Wk^we^wt^.p^Sh^omo^anⁿe^{uals.com. All Manuals Search And Download.}

When the card edge is fully seated, a snap lock on

the bottom of the radio module will engage.

Insert a telephone line cord into the bottom of

each radio module.

Slide the telephone line cords through the rear

exit slots on the bottom of the carrier. Cords

originating from Modules 1 and 6 can share exit slots

with cords from Modules 2 and 5 respectively.

Insert the free end of the telephone line cord

into the appropriate extension jack or terminal/

station connector on your communications system

switch/control unit (refer to your communications

system manual for the proper location).

MUSIC

HOLD

PFT

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Installing the MDW 9030P Pocketphone 2-19

Insert the carrier’s AC adapter cord into the left

side of the carrier.

Place the carrier on its feet towards the back of

the shelf or desk, making sure it is in a stable

position. Be sure the telephone line cords come out the

rear exit slots in the back of the unit. Arrange the power

cord and telephone line cords beneath the shelf or

desk so no one can step on them or trip over them.

Insert the carrier’s power cord into the AC

adapter, then plug the power cord into a

properly grounded 3-prong wall outlet that is not

controlled by an on/off switch.

If appropriate, you can wall-mount the AC adapter

using its attached wall-mounting bracket.

CAUTION:

Never connect or disconnect telephone line

cords, or insert or remove radio modules,

while the carrier is plugged into the wall outlet.

Verify that the carrier’s Out of Sync LED is not

lit. If the LED is lit, power down and then

repower the carrier. If the LED is still lit, follow the

suggestions in the "Installation Problems" section of

Chapter 5, "Troubleshooting." If the LED is still lit, call

for help as described on the inside front cover of this

book.

OUT

YNC

OUT OF S

RANSTALK

⁄

Go to “Installation Self-Test.”

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Installing a Single Carrier on a Wall

■

Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and

ceiling

■

Never install or remove a radio module from a carrier that is plugged into a wall

outlet(hotinsertion)

■

See “Key Components” earlier in this chapter for additional picture detail

Perform the tests described in "Wireless Test

Mode" earlier in this chapter to determine the

optimal placement of the radio module. To perform

the tests, all you need is an electrical outlet for the

radio module and a charged battery pack in the

handset.

Check to make sure the carrier’s power cord is

unplugged from the wall outlet before continuing.

Place the carrier against the wall. Choose a loca-

tion backed by a wooden stud (if unavailable, use

RANSTALK

toggle bolts instead of the supplied wood screws). Hold

the carrier straight; use a level if needed. Using a nail or

pencil, mark screw locations through the four wall-mount

holes.

⁄

OUT

Start the screws, leaving the screw heads protruding

approximately ¹/²" (12 mm) from the wall. Place the car-

rier assembly over the screws, then slide it downward to

lock it into place. Tighten the screws.

Remove the plastic cap covering each radio

module’s card edge before inserting the radio

modules into the carrier.

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Installing the MDW 9030P Pocketphone 2-21

Starting from the leftmost slot (#1), insert each

radio module into the carrier by hooking it onto

the radio module mounting rod. Slowly swing the radio

module's card edge into the card edge connector on

the back of the carrier.

When the card edge is fully seated, a snap

lock on the bottom of the radio module will

engage.

Insert a telephone line cord into the bottom of

each radio module.

Slide the telephone line cords through the cable

manager slot on the left front of the carrier.

2-22 Installing the MDW^D9^o0^wn3^lo0^aP^{d f}P^roo^mc^Wk^we^wt^.p^Sh^omo^anⁿe^{uals.com. All Manuals Search And Download.}

Insert the free end of each telephone line cord

into the appropriate extension jack or terminal/

station connector on your communications system

switch/control unit (refer to your communications

system manual for the proper location).

MUSIC

HOLD

PFT

Plug the carrier’s AC adapter cord into the left

side of the carrier.

Insert the carrier’s power cord into the AC

adapter, then plug the power cord into a

properly grounded 3-prong wall outlet that is not

controlled by an on/off switch.

If appropriate, you can wall-mount the AC adapter

using its attached wall-mounting bracket.

CAUTION:

Never connect or disconnect telephone line

cords, or insert or remove radio modules,

while the carrier is plugged into the wall outlet.

Verify that the carrier’s Out of Sync LED is not

lit. If the LED is lit, power down and then

repower the carrier. If the LED is still lit, follow the

suggestions in the "Installation Problems" section of

Chapter 5, "Troubleshooting." If the LED is still lit, call

for help as described on the inside front cover of this

book.

OUT

YNC

OUT OF S

RANSTALK

⁄

Go to “Installation Self-Test.”

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Installing the MDW 9030P Pocketphone 2-23

Installing Multiple Carriers

■

Install each carrier high on wall, leaving 6–12 inches (15.2–30.5 cm) between

antennas and ceiling

■

Install each carrier 1 foot (0.3 m) optimal to 4 feet (1.2 m) from its

neighboringcarrier

■

Never install or remove a radio module from a carrier that is plugged into a wall

outlet(hotinsertion)

■

See “Key Components” earlier in this chapter for additional picture detail

Perform the tests described in "Wireless Test

Mode" earlier in this chapter to determine the

optimal placement of the radio module. To perform

the tests, all you need is an electrical outlet for the

radio module and a charged battery pack in the

handset.

Check to make sure the carrier’s power cord is

unplugged from the wall outlet before continuing.

Choose a location backed by a wooden stud for

the carrier (if unavailable, use toggle bolts

instead of the supplied wood screws).

RANSTALK

IMPORTANT:

The leftmost carrier must be the control carrier.

See "Setting the Control/Expansion DIP Switch"

earlier in this chapter.

⁄

OUT

Place the carrier against the wall, leaving enough

room to the right for additional carrier(s) if applicable.

Hold the carrier straight; use a level if needed. Using a

nail or pencil, mark screw locations through the four

wall-mount holes. Start the screws, leaving the screw

heads protruding approximately ¹/₂" (12 mm) from the

wall.

Repeat Steps 1 through 3 for each carrier.

Place the carrier over the screws, then slide it

downward to lock it into place. Be sure that the

leftmost carrier is the control carrier. Tighten the

screws. Repeat for each carrier.

2-24 Installing the MDW^D9^o0^wn3^lo0^aP^{d f}P^roo^mc^Wk^we^wt^.p^Sh^omo^anⁿe^{uals.com. All Manuals Search And Download.}

Connect an expansion cable to the OUT jack of

the control carrier.

CAUTION

OUT

YNC

OUT OF S

Insert the free end of the expansion cable into

the IN jack of the expansion carrier immedi-

ately to the right of the control carrier.

CAUTION

NOTE:

Although installing an expansion cable

into the wrong IN or OUT jack will not harm either

carrier, doing so causes all handsets to work

improperly and the Out of Sync LED to light.

OUT

YNC

OUT OF S

From

Control

Carrier

If you have a second expansion carrier:

a. Connect an expansion cable to the OUT jack

of expansion carrier #1.

b. Insert the free end of the expansion cable

into the IN jack of expansion carrier #2.

See “Key Components” earlier in this chapter for an

illustration of a three-carrier setup.

Remove the plastic cap covering each radio

module’s card edge before inserting the radio

modules into the carriers.

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Installing the MDW 9030P Pocketphone 2-25

Working from left to right, insert a radio module

into each slot of the control carrier, starting with

Slot 1; hook each radio module onto a mounting rod.

Slowly swing the radio module's card edge into the

card edge connector on the back of the carrier.

IMPORTANT:

Slot 6 of a carrier that has another carrier to the

right of it must always contain a radio module

to pass the synchronization signal to the next

carrier.

When the card edge is fully seated, a snap lock

on the bottom of the radio module will engage.

Repeat Steps 10 and 11 for each expansion

carrier, until each radio module is inserted into

a carrier.

NOTE:

Fill all six slots of the current carrier before

inserting radio modules into the next carrier.

Insert a telephone line cord into the bottom of

each radio module.

2-26 Installing the MDW^D9^o0^wn3^lo0^aP^{d f}P^roo^mc^Wk^we^wt^.p^Sh^omo^anⁿe^{uals.com. All Manuals Search And Download.}

Slide the telephone line cords through the

cable manager slot on the left front of each

carrier.

Insert the free end of the telephone line cord

into the appropriate extension jack or terminal/

station connector on your communications system

switch/control unit (refer to your communications

system manual for the proper location).

MUSIC

HOLD

PFT

Plug an AC adapter cord into the left side of

each carrier.

Insert each carrier’s power cord into its AC

adapter.

If appropriate, you can wall-mount each AC adapter

using its attached wall-mounting bracket.

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Installing the MDW 9030P Pocketphone 2-27

Plug each carrier’s power cord into one of the

following power sources that is not controlled

by an on/off switch:

■

Properly grounded 3-prong wall outlets

■

Surge suppressor strip

Power the carriers as follows:

If the carriers are plugged into... Then...

one surge suppressor strip

power the strip.

Result: All carriers will turn on simultaneously.

plug in the power for all carriers in this order:

wall outlets

RANS

TALK

RANS

TALK

TRANSTALK

⁄

Control

Carrier

Expansion

Carrier #2

Expansion

Carrier #1

CAUTION:

Never connect or disconnect expansion cables or telephone line

cords, or insert or remove radio modules, while the carrier is

plugged into the wall outlet.

Verify that the carriers’ Out of Sync LEDs are

not lit. If an LED is lit, power down and then

repower the carriers as described in Step 18. If the

LED is still lit, follow the suggestions in the "Installa-

tion Problems" section of Chapter 5, "Troubleshoot-

ing." If the LED is still lit, call for help as described on

the inside front cover of this book.

OUT

YNC

OUT OF S

RANSTALK

⁄

Go to “Installation Self-Test.”

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Installation Self-Test

Upon installation, the POWER and PASS LEDs on each radio module will light. The radio

modules then initiate a 2-minute self-test and synchronization. If a radio module’s PASS LED

does not light, repower the module or its carrier. Refer to Chapter 5, “Troubleshooting,” if

the PASS LED still does not light.

NOTE:

The RADIO LED also may light upon installation; however, since the RADIO LED has no

significance during the self-test, ignore its operation.

The RADIO LED indicates a connection between the handset and the radio module; it

lights when the handset is being used as long as the battery pack in the handset is

charged.

Go to “Handset.”

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Installing the MDW 9030P Pocketphone 2-29

Handset

This section explains how to install the handset battery pack, change the communications

system setting, and fill out the handset label.

Inserting and Removing the

Handset’sBatteryPack

To insert the battery pack into the handset,

insert the two small rectangular tabs located

along the bottom back edge of the handset into the

two rectangular holes along the bottom front edge of

the battery pack.

Rectangular tabs

Press the battery pack downward until it clicks

into place.

Spring latch

The battery pack must be charged prior to using the

handset. See “Battery Charger” later in this chapter

for instructions.

To remove the battery pack, slide the spring

latch upward (away from the battery pack).

While holding the latch up, grasp both sides of the

battery pack, then gently pull the battery pack upward

and out.

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Changing the Communications System Setting

The communications system you use determines what information the MDW 9030P Pocket-

phone can display and how the phone lines and programmable/intercom/drop buttons are

identified (see "Button Mapping" in Chapter 6, "MDW 9030P Pocketphone Compatibility").

The MDW 9030P is factory-set to work with the PARTNER communications system. If you

are using PARTNER as your communications system, skip this section; if you are

using a different communications system, you will need to change the setting.

To change the communications system setting, use the following procedure to enter Local

Mode and then Button Mapping Mode:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding " , press O.

The handset beeps twice, and the top line of the display shows LCL:P (unless you have

already changed it from the default setting).

4. Press and hold "M" (6) for three seconds to enter Button Mapping Mode.

The handset display shows one of the following:

MAP:P

MAP:D

MAP:M1

PARTNER systems

DEFINITY systems, System 25, System 75, and System 85

All MERLIN systems (except MERLIN 410 and MERLIN 820),

includingMERLINLEGEND

MAP:M2

MERLIN 410 and MERLIN 820

5. Press " repeatedly to cycle through the settings until the display appropriate for your

communications system is shown.

6. Press O when the correct setting is displayed.

The top line of the display shows information appropriate to the communications system

you are using.

7. To verify your setting, repeat Steps 1–3. The top line of the display should appear as

follows, depending upon your communications system:

PARTNER systems:

LCL:P

LCL:D

DEFINITY systems, System 25, System 75,

and System 85

All MERLIN systems (except MERLIN 410 and

MERLIN820)

LCL:M1

MERLIN 410 and MERLIN 820

LCL:M2

For a description of the button mapping between the MDW 9030P Pocketphone and the

wired telephones for your communications system, or to program features on buttons, see

"Button Mapping" in Chapter 6.

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Installing the MDW 9030P Pocketphone 2-31

Filling Out the Handset Label

The MDW 9030P Pocketphone display shows the status of up to 12 lines or program-

mable/intercom/drop buttons. Since the MDW 9030P is compatible with several different

communications systems, diagrams of the button mapping for these systems are provided

in Chapter 6.

The MDW 9030P has a label on the back of the handset near the top where you can

record:

■

Your extension number

■

The mapping of your MDW 9030P line buttons to those on a wired phone for your

communications system

NOTE:

Use a pencil or ballpoint pen on the label, in case you want to erase the information

later. Do not use felt-tip or other types of non-erasable markers. Also, do not remove

the label.

EXT.

Write your extension number on the label.

Locate the section in Chapter 6 that describes the button mapping for your commu-

nications system; then copy the mapping to the label for ease of reference.

Goto“BatteryCharger.”

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Battery Charger

This section explains how to choose a location for the battery charger and install it. It also

explains how to insert and remove a battery pack.

Positioning the Battery Charger

The battery charger can be placed on a desk, or it can be mounted on a wall. Before you

install the battery charger, note the following considerations:

■

Locate the battery charger within 5 feet (1.6 m) of a properly grounded 3-prong electrical

outlet that is not controlled by an on/off switch.

■

If your communications system uses an uninterruptable power supply, such as a

backup generator, you may want to connect the battery charger to that power supply.

■

Do not locate the battery charger where it will be exposed to direct sunlight or water.

WARNING:

The rechargeable battery pack may contain elements that are harmful to the

environment (for example, nickel). Do not burn or puncture the battery. Like other

batteries of this type, if it is burned or punctured, it could release toxic material

that could cause injury. Do not dispose of it in household garbage. For information

about recycling or proper disposal, consult your local solid waste (garbage)

collection or disposal organization.

Installing the Battery Charger

■

If you are wall-mounting the battery charger, follow Steps 1 through 7

■

If you are desk-mounting the battery charger, follow only Steps 1, 5, and 7

Check to make sure the battery charger’s power cord is unplugged from the wall outlet

before continuing. If you are desk-mounting, skip to Step 5.

To wall-mount, place the battery charger's wall-mounting template (located on the last

page of this book) against the wall. Choose a location backed by a wooden stud (if

unavailable, use toggle bolts instead of the supplied wood screws). Hold the template

straight; use a level if needed.

Mark the locations for the two wall-mounting screws, and then remove the template

from the wall. Lightly tap a nail into the wall to start the holes.

Place the screw through the wall spacers so that the screw head nests in the indenta-

tion on the spacer. Start the screws, and screw them in until the wall spacers rest

against the wall.

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Installing the MDW 9030P Pocketphone 2-33

Insert the battery charger’s power cord/AC

adapter into the battery charger. If you are

desk-mounting the battery charger, skip to Step 7.

Place the keyhole-shaped openings in the back

of the battery charger over the screw heads

and wall spacers, then slide the battery charger

downward into the groove in the wall spacers to lock

it into place.

Plug the battery charger's power cord/AC

adapter into a properly grounded 3-prong wall

outlet that is not controlled by an on/off switch.

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Inserting a Battery Pack into

the Spare Battery Compartment

Slide the battery pack into the Spare battery compartment until it is firmly seated with the

back of the battery pack against the back of the Spare battery compartment. Do not force

the battery pack down. The battery pack should slide easily into the slot.

Correct positioning of the battery pack in the charger is important to ensure proper charg-

ing. Note that the Spare battery compartment has a vertical ridge on each side that serves

as a "guide rail" for positioning the battery pack. The bottom end of the battery pack also

has two small round holes that match two guide pins on the bottom of the Spare battery

compartment.

When the battery pack is positioned correctly in the Spare battery compartment, the

SPARE LED on the front of the battery charger lights.

Vertical Guide Rail

Handset Cradle

Battery Charger Contacts

Spare Battery Compartment

Vertical Guide Rail

SPARE LED

Removing a Battery Pack

from the Spare Battery Compartment

To remove a battery pack from the Spare battery compartment of the charger, simply lift

the battery pack up and out.

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Installing the MDW 9030P Pocketphone 2-35

Inserting the Handset into the

Battery Charger's Handset Cradle

Correct positioning of the handset in the charger is important to ensure proper charging.

Position the handset (with its battery pack attached) so that the two small round holes

in the bottom of the handset fit over the two guide pins on the bottom of the handset

cradle.

Rock the handset back into the cradle until it is firmly seated with the back of the

handset battery pack against the back of the handset cradle.

When the handset has been inserted correctly, the following occur:

■

The HANDSET LED lights.

■

If the handset was turned on, the ON icon in the display is no longer visible.

■

Any call that was in progress is terminated.

■

After 15 seconds, the handset enters the energy-saving "sleep" mode.

On/Off

Redial

On/Off

Mute

Redial

Mute

Feat/P

ABC

Feat/P

DEF

Conf

GHI

ABC

JKL

DEF

MNO

Conf

rans

PQRS

GHI

TUV

JKL

WXYZ

MNO

Hold

rans

OPER

PQRS

TUV

WXYZ

Hold

OPER

ARE

HANDSET

REFRESH

Guide Pins

HANDSET LED

RemovingtheHandset

from the Handset Cradle

To remove the handset from the handset cradle, simply lift it out.

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UsingtheMDW9030PPocketphone

ImportantSafetyInstructions

Please see "Important Safety Instructions" at the beginning of Chapter 2.

TheHandset

This section describes the handset and how to use it. It also explains how to use a head-

set.

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Using the MDW 9030P Pocketphone 3-1

HandsetControls

Receiver

Headset On/Off

Receives the sound of your

caller's voice, unless a

headset is connected.

Press to turn the headset on if the

headset is plugged in. ON

appears in handset display. To

turn off, press again. Turn on to

make or answer a call, and turn off

to “hang up.”

Antenna

Extend fully or retract fully to

use handset. Extend fully to

maximize the handset range

and voice quality.

Lanyard Loop

Attach lanyard for carrying

handset.

Handset Display

Displays status of lines and

range. For a detailed

description, see “Handset

Display” later in this

chapter.

Volume Control

Press "+" to increase or "-" to

decrease volume of receiver or

alerter.

212 555 1212

MSG ON

Column

On/Off

Use together with Select

button to choose a line or

programmable/intercom/

drop button.

Press to turn the handset on. ON

appears in handset display. To

turn off, press again. Turn on to

make or answer a call, and turn

off to “hang up.”

Redial

Mute

On/Off

Feat/P

Conf

Press to dial again the last

number manually dialed

from the handset.

Feat/P (Feature/Program)

ABC

DEF

Press to use dial-code features

(PARTNER systems only) or to

enter programming mode.

GHI

JKL

MNO

Select

Use to move the Selection

rectangle, and, together

with Column buttons, to

choose a line or program-

mable/intercom/drop

button. Also use to wake-

up the phone.

WXYZ

PQRS

TUV

Trans

Hold

Conf (Conference)

OPER

Press to conference in (add)

another party to your call.

TransTalk

(Transfer)

Trans

Mute

Press to transfer a call to

another extension.

Press to turn the micro-

phone off for privacy .

Hold

Headset Connector

Press to put a call on hold.

Plug in the headset cord to

use the headset.

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3-2 Using the MDW 9030P Pocketphone

Column and Select Buttons

The MDW 9030P Pocketphone can display the status of up to 12 lines or programmable/

intercom/drop buttons; however, it has only 4 selection buttons (the Column buttons). The

Select button (") is used in conjunction with the Column buttons (') to increase the

available selections to 12. Each Column button (') affects one of the three lines or

programmable/intercom/drop buttons directly above it, as shown in the illustration below.

Each time you press the Select button ("), the Selection rectangle moves to another row

(cycling through the three rows in turn). The Column buttons (') each represent one of

the four lines or programmable/intercom/drop buttons in the row enclosed by the Selec-

tion rectangle.

Selection rectangle

For example, suppose your handset shows the Selection rectangle around the middle row

of lines. If you press the second Column button from the left (shaded in the illustration

above), you select Line 2, as indicated by the truncated triangle in the illustration.

Note:

If you have a communications system other than PARTNER, the line you select is

indicated by a small rectangle instead of the triangle, as shown below:

See "Manually Selecting a Line or Programmed Button" and "Preselecting a Line" later in

this chapter for more information about the Column and Select buttons.

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Using the MDW 9030P Pocketphone 3-3

Handset Display

The MDW 9030P Pocketphone display has one 16-alphanumeric-character line, and four

lines of icons to provide you with status information.

RANGE

MUTE

MSG

Note:

This illustration is intended to show you what all of the indicators look like, but you will

never see all of the line status indicators illuminated at once.

This line of the display gives you the information you would see on a wired system

phone's display, except that the time is not provided. The information varies accord-

ing to which communications system you are using. For example, the display may

show the current date, the number you are calling, or caller ID information (if the

system supports this feature). This display line is also used for feedback when testing

and programming the handset. See "Display Messages" later in this chapter for more

information about messages.

MSG icon indicates that you have a message.

RANGE icon indicates that the handset is out of range or almost out of range. The

handset also beeps. For more information, see “Range Indicators” later in this chapter.

ON icon indicates that the handset has been turned on by pressing O.

Battery icon flashes to indicate a low battery condition. The handset also emits 2

beeps. For more information, see “Low Battery Indicator” later in this chapter.

No Ring icon indicates that the alerter is disabled. If the alerter is enabled, no icon is

displayed.

MUTE icon indicates that the handset microphone was turned off by pressing M.

Line Status Indicators show the status of line or programmable/intercom/drop but-

tons. See Chapter 6 for button-mapping information. Also see "Line Status Indicators"

later in this chapter.

Selection rectangle indicates the active row for line or programmable/intercom/drop

button selection. See "Column and Select Buttons" earlier in this chapter.

When the display is blank, the handset is either turned off or in the power-saving "sleep"

mode. You can activate the display by pressing O to turn the handset on or by

pressing " to "wake it up."

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3-4 Using the MDW 9030P Pocketphone

Display Messages

The top line of the handset display uses up to 16 alphanumeric characters to provide

messages such as the following:

■

LCL:P (or LCL:D, LCL:M1, or LCL:M2) indicates that the handset is in Local Mode, and

tells which communications system the button mapping is set to emulate:

LCL:P

LCL:D

LCL:M1

PARTNER systems

DEFINITY systems, System 25, System 75, and System 85

All MERLIN systems (except MERLIN 410 and MERLIN 820),

includingMERLINLEGEND

LCL:M2

MERLIN 410 and MERLIN 820

■

WIRELESS TEST indicates that the handset is in Wireless Test Mode; 1 through 10 are

used to measure signal strength and voice quality in Wireless Test Mode.

■

VIBR indicates that the vibrator is enabled to notify you of incoming calls.

PSEL indicates that Line Preselection is enabled.

PRESELECTION:ON or PRESELECTION:OFF is displayed when you enter Preselec-

tion Mode, and indicates the status of the Line Preselection option.

■

CHANGE BUTTN MAP is an error message indicating that the handset is set for the

wrong communications system. See "Changing the Communications System Setting" in

Chapter 2 for instructions for changing the setting.

MAP:P (or MAP:D, MAP:M1, or MAP:M2) is displayed when you enter Button Mapping

Mode, and indicates the communications system to which the MDW 9030P buttons are

currentlymapped:

MAP:P

MAP:D

MAP:M1

PARTNER systems

DEFINITY systems, System 25, System 75, and System 85

All MERLIN systems (except MERLIN 410 and MERLIN 820),

includingMERLINLEGEND

MAP:M2

MERLIN 410 and MERLIN 820

■

NO LINK is an error message indicating that the handset is not communicating with its

radio module. See Chapter 5, "Troubleshooting," for help in resolving this problem.

Line Status Indicators

There are 12 status indicators; each one corresponds to a specific outside line or program-

mable/intercom/drop button. (The function of these status indicators varies, depending on

the communications system you are using—see button mapping for the appropriate

communications system switch in Chapter 6, "MDW 9030P Pocketphone Compatibility.")

The status indicators show either a truncated triangle or a rectangle, signifying activity as

follows:

PARTNER Systems:

A rectangle (

) is the equivalent of a red LED on a wired system phone.

A truncated triangle (

) is the equivalent of a green LED on a wired system phone.

All Other Systems:

A rectangle (

) is the equivalent of a green LED on a wired system phone.

) is the equivalent of a red LED on a wired system phone.

A truncated triangle (

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Using the MDW 9030P Pocketphone 3-5

Range Indicators

For maximum range and voice quality, always fully extend the antenna before placing or

answering a call. The antenna must be either fully retracted (for short range) or fully

extended (for maximum range) to use the Pocketphone.

The handset provides an audible and a visual signal to alert you when the handset is near

the end of the range of the radio module. Depending on how far away the handset is from

the radio module, the signals function as follows:

■

The handset emits two beeps and flashes the RANGE indicator continuously.

Out of optimal range. You have walked into an area that is near the end of the operat-

ing range of the radio module. You can continue your conversation or initiate a call, but

you are likely to experience a degradation in voice quality.

■

The handset emits five sets of beeps and displays the RANGE indicator.

Loss of communication link. You have walked into an area that is out of the operating

range of the radio module. You must bring the handset within range of the radio module

within several seconds or the handset will turn off. If the handset turns off, it appears

that your call was disconnected; however it was only placed on Hold. To talk with your

party, move back towards the radio module, press O, then proceed as you would

for any call placed on Hold.

■

When you try to make a call, the handset emits two beeps and flashes the RANGE

indicator twice; then the handset automatically turns off.

Cannot establish communication link. You are completely out of range of the radio

module. To make the call, move back towards the radio module and try again.

Refer to Chapter 5, “Troubleshooting,” for additional information about out-of-range condi-

tions.

Low Battery Indicator

When the handset is On and the battery power is low, the handset will emit two beeps and

the Battery icon in the handset display will flash. When this occurs, you have 5 minutes or

less of talk time left. At this point, you can either:

■

Complete your call, turn the handset off, and recharge the battery pack, or

■

If you have a charged spare battery pack, place your call on Hold and replace the

handset battery pack with the spare battery pack. Wait 6 to 10 seconds, then turn the

handset on and proceed as you would for any call placed on Hold.

NOTE:

When the battery power is low, the two beeps will sound each time either O button

is pressed until either the battery is drained or you replace the battery. If you continue

talking, the handset will turn off when the battery pack is drained. Your call will be

placed on Hold automatically so that you can swap battery packs or pick up the call on

anothertelephone.

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3-6 Using the MDW 9030P Pocketphone

Volume Control

To increase or decrease the volume of the handset alerter or the receiver (earpiece):

■

Alerter: Press the “+” or the “–” button while the MDW 9030P is awake but turned off.

If the display is dark (the phone is in "sleep" mode), press " to wake it up, then press

the “+” or the “–” button.

■

Receiver: Press the “+” or the “–” button while the MDW 9030P is turned on.

–

+ and – Volume Control Buttons

Lanyard Loop

Carrying Your Pocketphone

The MDW 9030P Pocketphone has a loop in the upper corner to accommodate the included

lanyard. You can attach the lanyard, as illustrated above, and slip the lanyard over your

wrist to guard against dropping the phone. A leather carrying case is also available

separately (see "Ordering Replacement & Optional Parts" in Chapter 4).

The MDW 9030P Pocketphone also comes with a detachable clip, which you can attach to

the back of the battery pack, that enables you to attach the phone to your belt or purse

strap. To attach the clip to the battery pack, do the following:

Remove the battery pack from the hand-

set, as described in "Inserting and

Removing the Handset's Battery Pack" in

Chapter2.

Place the two metal tabs on the clip into

the slots on the battery pack, with the

"hooks" toward the bottom of the battery pack.

Slide the clip toward the bottom of the

battery pack to engage the hooks.

Reinsert the battery pack in the handset,

as described in "Inserting and Removing

the Handset's Battery Pack" in Chapter 2.

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Using the MDW 9030P Pocketphone 3-7

Antenna

The MDW 9030P Pocketphone comes with a user-replaceable, flexible, retractable antenna.

For maximum range and voice quality, always fully extend the antenna before placing or

answering a call. You can receive a call (if you are within range of the radio module) without

extending the antenna, but you may get a RANGE indication. The antenna must be fully

extendedforoptimalperformance.

Changing the Handset Settings

You can use Local Mode to change the handset settings for these functions:

■

Communications system button mapping

■

Vibrator

■

LinePreselection

■

Alerter

Local Mode also gives you access to Local Test Mode (which enables you to test the

alerter, vibrator, and display) and Wireless Test Mode (which enables you to test sound

clarity, signal strength, and voice quality). While in Local Mode, the MDW 9030P can still

receive notification of incoming calls.

To access Local Mode, use the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O.

The handset beeps twice, and the display shows the handset settings. For example,

the following display indicates that the handset:

■

Is using button mapping for a PARTNER switch

■

Has the vibrator and Line Preselection enabled

■

Has the alerter disabled

To exit Local Mode, press O.

Changing the Communications System Button Mapping Setting

If the MDW 9030P Pocketphone is set to use the wrong communications system, an error

message saying CHANGE BUTTN MAP shows on the top line of the handset display each

time the O button is pressed. If you see this message, use the procedure described

in "Changing the Communications System Setting" in Chapter 2 to specify the correct

communications system setting.

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3-8 Using the MDW 9030P Pocketphone

Enabling or Disabling the Vibrator

The vibrator vibrates to alert you to an incoming call in situations where you do not want to

disturb others with an audible ring. You can enable or disable the vibrator using the follow-

ingprocedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O.

The handset beeps twice, and the display shows the handset settings, indicating that

you are now in Local Mode. (While in Local Mode, the MDW 9030P can still receive

notification of incoming calls.)

If the vibrator is enabled, the VIBR icon appears in the display. For example:

If the vibrator is disabled, no icon appears.

4. Press "V" (8) on the dialpad to enable or disable the vibrator.

5. Press O to exit Local Mode.

Note:

Both the alerter and the vibrator can be disabled at the same time. In this case the only

notification you have of an incoming call is that a line status indicator (a truncated

triangle or a rectangle, depending on your communications system) flashes in the

display.

Enabling or Disabling Line Preselection

Line Preselection lets you choose the line or button you want to use before turning the

handset on. For example, suppose your phone is ringing but you want to pick up a call

that is holding on another line instead of the ringing call. In normal operation, the communi-

cations system automatically connects you to the ringing line as soon as you turn on the

handset. With Line Preselection enabled, you can select the line you want to connect to

before turning on the handset.

Note:

Under certain conditions, the communications system tries to turn on a speaker; for

example, if you use Line Preselection to select a button programmed for speed-dialing.

Since the MDW 9030P Pocketphone has no speaker, the system causes the ON icon in

the handset display to flutter. You must press O to complete the connection.

Note:

When Line Preselection is enabled, you do not have to use it; however you cannot use it

unless it is enabled.

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Using the MDW 9030P Pocketphone 3-9

To enable Line Preselection, use the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification

of incoming calls.)

If Line Preselection is enabled, PSEL shows on the top line of the display. For ex-

ample:

If Line Preselection is disabled, no icon appears.

4. Press and hold "P" (7) for three seconds.

The handset display shows PRESELECTION:ON if Line Preselection is enabled or

PRESELECTION:OFF if Line Preselection is disabled. For example:

5. Press " to toggle between ON and OFF to enable or disable Line Preselection.

6. Press O to exit Local Mode.

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3-10 Using the MDW 9030P Pocketphone

Enabling or Disabling the Alerter

The alerter is an audible signal to notify you of an incoming call. If a call comes in while the

phone is idle, the handset rings. If you are already on a call, the handset chirps softly. You

can adjust the volume of the alerter by pressing the "+" button or the "–" button on the side

of the handset when the phone is turned off. You can enable or disable the alerter using the

followingprocedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification

of incoming calls.)

If the alerter is disabled, the No Ring icon (a bell with a line through it) appears in the

second line of the display. For example:

If the alerter is enabled, the icon is not displayed. For example:

4. Press "A" (2) on the dialpad to enable or disable the alerter.

5. Press O to exit Local Mode.

Note:

Both the alerter and the vibrator can be disabled at the same time. In this case the only

notification you have of an incoming call is that a line status indicator (a truncated

triangle or a rectangle, depending on your communications system) flashes in the

display.

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TestModes

You can use Local Test Mode and Wireless Test Mode to verify that your handset is

working properly and that the MDW 9030P system is performing optimally.

Using Local Test Mode

You can use Local Test Mode to activate the audio warning signal, the vibrator, and all

visual indicators on the handset display, enabling you to test the following:

■

Does the audio warning signal work?

■

Does the vibrator vibrate?

■

Is the display operational?

■

Are the visuals bright and clear?

Note:

While in Local Test Mode, the MDW 9030P cannot make or receive calls.

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification

of incoming calls.)

4. Press # to enter Local Test Mode.

The handset emits two beeps, the vibrator vibrates, and all indicators on the display

appear (including the rectangles and truncated triangles), as shown below.

Local Test Mode

RANGE

MUTE

MSG

If the beeps do not sound, the vibrator does not vibrate, or the indicators do not

appear, repeat Steps 1–4. If you still have problems, call for customer support as

described on the inside front cover of this book.

3. Press O once to exit both Local Test Mode and Local Mode.

You must exit Local Test Mode to reinstate proper call handling.

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3-12 Using the MDW 9030P Pocketphone

Using Wireless Test Mode

You can determine sound clarity, signal strength, and voice quality using Wireless Test Mode.

You can also use Wireless Test Mode to identify which radio module matches your handset.

NOTE:

Ignore anything that displays if you press 4 or 5 while in Wireless Test Mode. These

displays are for Lucent Technologies technicians’ use only.

To identify the matching radio module for your handset, use the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification

of incoming calls.)

4. Press "W" (9) to enter Wireless Test Mode.

WIRELESS TEST appears on the top line of the handset display. The handset beeps

twice and vibrates, then you hear a simulated dial tone. This dial tone continues until

you exit Wireless Test Mode. While in this mode, the MDW 9030P cannot make or

receive calls.

5. To identify the matching radio module for this handset, press 3.

The display indicates in which slot in the individual carrier (SLOT:n) the matching radio

module is located, using a number (n) from 1 to 6 . A stand-alone radio module is shown

as 0. For example:

6. To exit Wireless Test Mode and Local Mode, press O.

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Performance/Range Test in Wireless Test Mode

Using the signal-strength test and the voice-quality test together, you can determine the

range in which your MDW 9030P Pocketphone performs best at your site:

At 10–15 feet (3.1–4.6 m) from its radio module, use the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O.

The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification

of incoming calls.)

4. Press "W" (9) to enter Wireless Test Mode.

WIRELESS TEST appears on the top line of the handset display. The handset beeps

twice and vibrates, then you hear a simulated dial tone. This dial tone continues until

you exit Wireless Test Mode. While in this mode, the MDW 9030P cannot make or

receive calls. For more information, see "Wireless Test Mode" in Chapter 2.

5. Press 1.

The display should show a 9 or 10 for signal strength. If it does not, see Chapter 5,

"Troubleshooting," for help with range problems.

6. Press 2.

The display should show a 9 or 10 for voice quality. If it does not, see Chapter 5,

"Troubleshooting," for help with range problems and/or voice quality problems.

7. Periodically check the signal strength and voice quality as you walk away from the radio

module. Each time you press 1 or 2, you get a new reading.

When you see a signal strength of 3, you are at the "edge of range" for the MDW 9030P

Pocketphone. The distance will vary depending on the environment, building structure,

and other factors. The range in an average office building is 500–700 feet (152.5–213.5

m). If, however, dense walls intervene, the distance could be less.

8. With a signal strength of 3, press 2 to check the voice quality. When the voice quality

is 7 or 8, the voice connection should be satisfactory. This is the edge of your usable

range.

The following diagram illustrates this Performance/Range test.

Close-Up Test

POWER

RADIO

10 to 15 feet (3.1 to 4.6 m)

Signal Strength = 9 to 10

Voice Quality = 9 to 10

Radio

Module

Edge-of-Usable-Range Test

Signal Strength = 3

Voice Quality = 7 to 8

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3-14 Using the MDW 9030P Pocketphone

"Waking Up" the Phone

In addition to "On" and "Off," the MDW 9030P has an energy-saving "sleep" or "standby"

mode. The MDW 9030P "goes to sleep" 15 seconds after activity ceases (that is, after an

alert stops ringing or after you hang up).

The O and " buttons "wake up" the phone. The headset and handset O

buttons turn the phone on, and the Select button (") signals the phone that activity is

occurring. You can activate the display to see whether you have a message or to check

whether your alerter is enabled without actually turning the phone on (if the communica-

tions system is very busy, for instance) by pressing ".

Making a Call

To make a call using your MDW 9030P, use the following procedure:

1. Press the handset O button (or the headset O button if you have the headset

attached) to turn the phone on.

–

The MDW 9030P seizes an available line and a truncated triangle or a small rect-

angle (depending on your communications system) appears around that line in the

handset display.

–

You hear a dial tone.

2. Dial the call as you would on a wired system phone.

3. To end the call, press the O button.

After 15 seconds, unless there is other activity on the phone, the handset goes into the

energy-saving "sleep" mode.

Answering a Call

When you receive a call on your MDW 9030P Pocketphone, you hear a ringing tone if your

alerter is enabled, or you feel a vibration in the handset if the vibrator is enabled, or both.

To answer the call, use the following procedure:

1. Press the handset O button (or the headset O button if you have the headset

attached) to turn the phone on.

You are automatically connected to the ringing line.

4. Speak into the handset to converse with your caller.

5. To end the call, press the O button.

After 15 seconds, unless there is other activity on the phone, the handset goes into the

energy-saving "sleep" mode.

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Manually Selecting a Line or Programmed Button

When you are making or answering a call, the MDW 9030P automatically selects the line for

you. In some situations, however, you may want to select a particular line (for example, to

use an "800" line). To select a particular line or programmable/intercom/drop button, use

thefollowingprocedure:

1. Press O.

The ON icon displays steadily, and you are connected to an available line.

2. If the Selection rectangle in the handset display is not surrounding the row that includes

the line or button you want to use, press " one or more times until the rectangle

encloses that row. (See "Column and Select Buttons" earlier in this chapter for more

information.)

3. Press the ' button that corresponds to the line or button within the Selection rectangle

that you want to select.

You are connected to the line or you have access to the button you chose.

To deselect the line or button, press O.

For information about assigning features to buttons, see "Programming Features for PART-

NER, MERLIN, and MERLIN LEGEND Systems" in Chapter 6.

Preselecting a Line

You may sometimes want to select a line other than the line to which the communications

system automatically connects you. To preselect a line, you must first enable Line

Preselection. See "Enabling or Disabling Line Preselection" earlier in this chapter.

Once Line Preselection is enabled, use the following procedure:

1. If the handset is "asleep," press " to wake it up and activate the display.

2. If the Selection rectangle in the handset display is not surrounding the row that includes

the line you want to use, press " repeatedly until the rectangle encloses that row.

(See "Column and Select Buttons" earlier in this chapter for more information.)

3. Press the ' button that corresponds to the line within the Selection rectangle that you

want to select.

The ON icon flashes in the display and the handset emits double beeps.

4. Press O.

The ON icon displays steadily, and you are connected to the line you chose.

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3-16 Using the MDW 9030P Pocketphone

Using a Headset

Lucent Technologies offers the Supra 9030 headset, which is specifically designed for

use with your MDW 9030P wireless phone. A headset assists in call answering, and

provides hands-free operation.

For ordering information, see "Ordering Replacement & Optional Parts" in Chapter 4.

To use the Supra 9030 headset, hold its cord with the "UP" label facing you, and insert the

plug directly into the headset connector on the bottom of the handset (near the mouth-

piece).

CAUTION:

Plug ONLY the Supra 9030 headset cord into the headset connector.

NOTE:

Calls cannot be heard on the handset receiver when the headset is plugged in to the

headset connector. The handset microphone is also deactivated. The range of the handset

is slightly diminished when you are using a headset. You may need to move closer to

the radio module, or move the radio module closer to you.

If desired, you can disconnect the headset from the handset without dropping the call. Just

unplug the headset cord from the handset. You can then use the handset as you normally

would.

Using the Headset On/Off Button

The headset On/Off button near the antenna becomes active only when the headset is

plugged into the headset connector. The headset On/Off button is identical in function to the

Obutton near the dialpad.

Answering Calls with a Headset

When you receive a call, you will hear a ringing tone or feel a vibration coming from the

handset (you will not hear a tone from the headset itself). To answer the call, press either

the headset On/Off button near the antenna or the O button near the dialpad.

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Placing Calls with a Headset

To place a call with a headset:

1. Press the On/Off button near the antenna or the O button near the dialpad to

access an available line.

The microphone and earpiece in the handset are disabled.

2. Dial the call as you would on a wired system phone.

3. Press either the On/Off button near the antenna or the O button near the dialpad

to end the call.

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3-18 Using the MDW 9030P Pocketphone

TheBatteryCharger

The battery charger charges battery packs in the Spare battery compartment and in the

handset. If both are present at the same time, charging in the Spare battery compartment

is suspended until the battery pack in the handset is fully charged. To enable extended

phone usage, you should purchase an extra battery pack and store it in the charger, so

that you always have a charged battery pack to switch to, if necessary. This section

describes the battery charger and explains how to use battery packs properly.

Spare Battery

Compartment

Guide Rail

Handset

Cradle

Spare Battery

Compartment

Battery Contacts

REFRESH Button

REFRESH LED

Handset Cradle

Battery Contacts

Spare Battery

Compartment

HANDSET LED

SPARE LED

NOTE:

Do not touch, push, or pull any exposed battery contacts.

Battery Charger Features

The battery charger offers these features:

■

The Spare battery compartment refreshes the battery pack automatically by fully

discharging it before recharging it. This process reduces or eliminates the potential

“memory” effect. Memory effect, which reduces a battery’s capacity, occurs over time

when you repeatedly recharge a battery before it is fully discharged.

■

The handset cradle charges a battery pack in the handset.

The REFRESH button, when pressed, refreshes the handset battery pack in the

handset cradle by fully discharging the battery pack before recharging it.

■

The REFRESH LED and the HANDSET LED light when the REFRESH button is pressed

and stay lit until the battery pack finishes discharging.

The HANDSET LED, when lit, indicates that the handset battery pack is installed in the

handset, and the handset is in the handset cradle.

The SPARE LED, when lit, indicates that a battery pack is in the Spare battery compart-

ment.

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The color of the battery charger's LEDs indicates the state of the corresponding battery

pack, as shown in the following table:

If it is the REFRESH

If it is the SPARE LED,

the battery pack in the If it is the HANDSET

Spare battery

compartment...

LED, the Refresh

button was pressed,

and the Handset

battery pack...

Battery charger

LED shows...

LED, the battery pack

in the Handset...

Steady orange

Steady green

Flashing red

* See note.

Is charging

N/A

Is fully charged

Has one of the

following problems:

Has one of the

following problems:

• Is not seated

properly in the

charger

• Is not seated

properly in the

charger

• Has dirty contacts

• Is defective

• Has dirty contacts

• Is defective

Steady red

Is in the Discharge

portion of the Refresh

cycle.

Is in the Discharge

portion of the Refresh

cycle.

Is in the Discharge

portion of the Refresh

cycle.

*Note: If either the SPARE LED or the HANDSET LED is flashing red, both battery packs

must be removed from the charger to clear the flashing-red condition. Address the possible

problems for one battery pack at a time to determine whether one is bad.

NOTE:

Before you use the MDW 9030P Pocketphone handset for the first time, the battery

pack must be charged.

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3-20 Using the MDW 9030P Pocketphone

Extending Battery Life

The battery charger will charge a battery pack in the handset if you simply insert the

handset in the battery charger's handset cradle; however, the Refresh process fully dis-

charges the battery pack before recharging it, thereby ensuring the best possible charge.

"Memory effect" reduces a battery's capacity, and can occur when you repeatedly recharge

a battery pack before it is fully discharged. The nickel metal hydride battery pack shipped

with your MDW 9030P is resistant to the memory effect. Even so, it is recommended that

you refresh your battery pack at least once a week.

The following table shows how long refreshing takes, depending on how much charge is left

in the battery pack when you insert it into the charger and press the REFRESH button:

Battery-Pack Charge State Discharge Time Recharge Time

Total Time

Low charge (Battery icon is 0.5 hours

lit)

1 hour

1.5 hours

Full charge

3 hours

1 hour

4 hours

Note that your handset will consume power during both talk time (when the handset is

turned on) and standby time (when the handset is turned off, but out of the battery

charger). A fully charged battery pack provides about 3 hours of talk time or about 22

hours of standby time. As a guideline, you can expect a 1-hour reduction in talk time for

every 7 hours of standby time. Similarly, you can expect a 7-hour reduction in standby time

for every hour of talk time.

It is highly recommended that you purchase a second battery pack to use as a spare. With

the spare battery pack in the Spare battery compartment of the battery charger, you are

assured of always having a fresh, usable battery pack.

IMPORTANT:

Depending on the level of memory effect that the battery pack has, it is sometimes

necessarytorefreshthebatterypacktwice:

Insert the battery pack in the Spare battery compartment of the battery charger

and leave it there until the SPARE LED is steady green. Remove the battery

pack from the charger, then reinsert it, and leave it until the SPARE LED is

steady green a second time.

Or, with the battery pack in the handset, insert the handset in the handset

cradle, press REFRESH, and leave it there until the HANDSET LED is steady

green. Remove the handset from the handset cradle, then reinsert it, press

REFRESH again, and leave it until the HANDSET LED is steady green a second

time.

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Follow these steps to ensure an uninterrupted supply of power to your MDW 9030P

Pocketphone:

■

If you have only one battery pack, be sure to refresh it at least once a week. You can

refresh it by:

–

Placing it in the Spare battery compartment of the battery charger.

Leaving it in the handset, placing the handset in the handset cradle of the battery

charger, and pressing the REFRESH button.

■

If you have two battery packs, exchange the packs between the handset and the Spare

battery compartment at least once a week, so that each battery pack is automatically

refreshed. (Alternate the battery packs even if the handset battery never flashes the

Battery icon in the handset display to indicate a low battery condition.)

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3-22 Using the MDW 9030P Pocketphone

Maintaining the MDW 9030P Pocketphone

Important Safety Instructions

Please see "Important Safety Instructions" at the beginning of Chapter 2.

Removing a Radio Module

from the Carrier

■

See “Key Components” in Chapter 2 for additional picture detail.

■

Slot 6 of a carrier that has another carrier to the right of it must always contain a

radio module to pass the synchronization signal to the next carrier.

Unplugthecarrier(s)powercord/ACadapter

from the wall outlet.

IMPORTANT:

When power is disconnected from the radio

module or carrier, handset features and settings

are reset to the factory default settings.

Unplug the telephone line cord from the bottom

of the radio module.

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Maintaining the MDW 9030P Pocketphone 4-1

Press up and hold the snap lock on the bottom

rear of the radio module.

Slowly swing the radio module's card edge out of

the card edge connector on the back of the

carrier, releasing the snap lock when clear. Unhook the

radio module from the radio module mounting rod by

gently lifting upward.

If you removed a radio module from Slot 6 of a

carrier that has another carrier to the right of it,

you must insert another radio module into this slot.

Slot 6 of any carrier must always be filled if there is

another carrier to the right of it. Failure to do so will

cause the carriers to be unsynchronized.

Repower the carrier. If you have multiple

carriers, repower them in order from left to right,

as shown below:

TRANSTALK

⁄

Control

Carrier

Expansion

Carrier #2

Expansion

Carrier #1

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4-2 Maintaining the MDW 9030P Pocketphone

Verify that the carrier’s Out of Sync LED is not

lit. If the LED is lit, power down and then

repower the carrier. If the LED is still lit, follow the

suggestions in the "Installation Problems" section of

Chapter 5, "Troubleshooting." If the LED is still lit, call

for help as described on the inside front cover of this

book.

OUT

YNC

OUT OF S

TRANSTALK

Reprogram any handset features and settings

⁄

that reverted to the default settings when the

system was powered down (see "Changing the

Handset Settings" in Chapter 3).

Swapping Extensions

If you want to change your phone’s extension number assignment, make sure the radio

module or carrier(s) is unplugged before you unplug the telephone line cord from the

communications system switch/control unit. Power down and then repower the carrier(s)

after all extension changes are made.

Unplug the carrier(s) power cord/AC adapter

from the wall outlet.

IMPORTANT:

When power is disconnected from the radio

module or carrier, handset features and settings

are reset to the factory default settings.

Unplug the telephone line cords from the

communications system switch/control unit for

the extensions that you want to change.

MUSIC

HOLD

PFT

Insert the telephone line cords for the exten-

sions that you want to change into the desired

extension jack or terminal/station connector on your

communications system switch/control unit.

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Maintaining the MDW 9030P Pocketphone 4-3

Repower the carrier. If you have multiple

carriers, repower them in order from left to

right, as shown below:

TRANSTALK

⁄

Control

Carrier

Expansion

Carrier #2

Expansion

Carrier #1

Verify that the carrier’s Out of Sync LED is not

lit. If the LED is lit, power down and then

repower the carrier. If the LED is still lit, follow the

suggestions in the "Installation Problems" section of

Chapter 5, "Troubleshooting." If the LED is still lit, call

for help as described on the inside front cover of this

book.

OUT

YNC

OUT OF S

TRANSTALK

Reprogram any handset features and settings

⁄

that reverted to the default settings when the

system was powered down (see "Changing the

Handset Settings" in Chapter 3).

ReplacingtheAntenna

If the antenna on your MDW 9030P Pocketphone handset becomes damaged, you can

order a replacement antenna (see "Ordering Replacement & Optional Parts" later in this

chapter), and replace it yourself.

To replace the antenna, use the following procedure:

1. Fully retract the antenna.

2. Grasping the base of the antenna, unscrew it by turning it counterclockwise.

3. Grasping the base of the new antenna, screw it into the handset in a clockwise

direction.

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4-4 Maintaining the MDW 9030P Pocketphone

OrderingReplacement&OptionalParts

To order replacement parts or optional equipment in the continental U.S., call the

Sourcebook Sales, Catalog Sales, or National Parts Sales Center toll free. When ordering,

please use the part numbers shown in the table below:

Sourcebook

Sales

Catalog

Sales

National Parts

Sales Center

Item

1 800 451-2100 1 800 635-8866 1 800 222-PART

107733081

MDW 9030P Pocketphone (Stand-

Alone). Includes Radio Module and

Kit of Parts

3204-05B

(for Pocketphone)

107586828

(for Kit of Parts)

MDW 9030P Pocketphone System

(requires Carrier). Includes Radio

Module, but not Kit of Parts

3204-W5B

107733081

Retractable Flex Antenna for

MDW 9030P Pocketphone Handset

847713450

Battery Pack. Includes Carrying Clip

Carrying Clip

32045A

107733107

847773140

407183417

847877487

Lanyard

MDW 9030P Pocketphone Leather

Carrying Case

32043A

Power Cord/AC Adapter for Radio

Module (11 foot (3.4 m))

847523404

107733099

32047A

Battery Charger. Includes Power

Cord/AC Adapter

Power Cord/AC Adapter for Battery

Charger (11 foot (3.4 m))

847713583

107503906

Carrier—Includes:

3204-CR2A

■

Power Cord and AC Adapter for

Carrier (25 foot (7.6m))

■

Expansion Cable for Multiple-

Carrier Installation (6 foot (1.8m))

Power Cord and AC Adapter for

Carrier (25 foot (7.6 m))

847224227

847667870

Expansion Cable for Multiple-Carrier

Installation (6 foot (1.8 m))

32035A

Telephone Line Cord (8 foot (2.4 m))

103786794

407654490

Supra 9030 Headset

3122-042A

Kit of Parts (for Stand-Alone

MDW 9030P Installation)

D-182866

107586828

Outside the continental U.S., contact your Lucent Technologies Representative or local

Authorized Dealer.

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Maintaining the MDW 9030P Pocketphone 4-5

Troubleshooting

Procedures

If you have a problem with your MDW 9030P Pocketphone, you may be able to solve it by

following the procedures included in this chapter. If you cannot resolve the problem, call

for customer support as described on the inside front cover of this book.

The problems in this chapter are organized as follows:

■

Installation

■

Handset

■

Battery

■

Voice Quality

■

Range

■

Battery Charger

InstallationProblems

Symptom

Possible Solutions

Possible Causes

One or more Out of

Sync LEDs are lit,

radio module PASS

LEDs are not lit, or

both.

Expansion cable is installed

in the wrong IN or OUT jack,

or is not fully inserted into the

correct jack.

1. Verify that all expansion cables

are installed in the correct IN

and OUT jacks.

2. Ensure that all expansion

cables are fully inserted into

their jacks.

Carriers were not powered in

the correct order.

3. Power down, then repower the

control carrier.

4. Power down, then repower the

expansion carriers in order, from

left to right.

A telephone line cord was

disconnected and recon-

nected without powering

down and repowering the

carrier(s).

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Troubleshooting 5-1

InstallationProblems(continued)

Symptom

Possible Causes

Possible Solutions

After plugging the

radio module or

carrier into an

Radio module or carrier(s) is

plugged into an electrical

outlet controlled by a switch.

Plug the radio module or

carrier(s) into an outlet not

controlled by a switch.

electrical outlet, one

or more radio module

POWER and PASS

LEDs do not light.

Power cord of radio module

is not inserted properly.

Unplug the radio module’s

power cord/AC adapter from

the electrical outlet and from

the radio module. Carefully

reinsert the power cord/AC

adapter into the radio module

and into the electrical outlet.

Repeat for each radio module.

Unplug the carrier’s power

cord from the electrical outlet.

Unplug the AC adapter from

the carrier and from the power

cord. Carefully reinsert the AC

adapter into the carrier and

into the power cord. Plug the

power cord back into the

electrical outlet. Repeat for

each carrier.

Power cord of carrier(s) is

not inserted properly.

Power cord of radio module

or carrier(s) is defective.

Call for help.*

After plugging the

radio module into an

electrical outlet, the

radio module’s

POWER LED lights,

but the PASS LED

does not light.

Radio modules are not

synchronized properly.

Power down the carrier and

repower it. If you have multiple

carriers, repower the control

carrier first, and then power the

expansion carriers in order from

left to right.

If the problem persists, call for

help.*

The radio module is mal-

functioning.

Replace the radio module.

* See “Customer Support” on the inside front cover of this book.

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5-2 Troubleshooting

InstallationProblems(continued)

Symptom

Possible Solutions

Possible Causes

After plugging the

carrier into an

electrical outlet, the

PASS LED of one or

more radio modules

does not light.

Radio modules are out of

synchronization.

Power down the carrier and

repower it. If you have multiple

carriers, repower the control

carrier first, and then power the

expansion carriers in order from

left to right.

If the problem persists, call for

help.*

A radio module is malfunc-

tioning.

1. Remove all but one radio

module from the carrier. (See

"Removing a Radio Module

from the Carrier" in Chapter 4.)

2. Test each radio module indi-

vidually, verifying that the

POWER and PASS LEDs on

each radio module light when

the carrier is powered.

3. If the PASS LED does not light,

the radio module is malfunction-

ing. Replace the radio module

and handset.

A defective radio

module was

The radio module was in-

serted without first powering

Power down the carrier and

repower it. If you have multiple

replaced, and now down the carrier. The carrier carriers, repower the control

all the handsets

have less range

than before, and

the voice quality

has deteriorated.

is out of synchronization.

carrier first, and then power the

expansion carriers in order from

left to right.

If the problem persists, call for

help.*

When turned on,

the handset

Verify that the outlets for the

communications system switch

and for the carrier(s) meet

electrical requirements. (See

"AC Outlet Check" in Chapter 2.

Electrical outlets may not be

up to specifications. Electri-

cal problems, such as no

ground or floating ground,

can cause the switch to send

or receive spurious current,

causing problems in switch

protocol.

display shows

lines going on hold

and line selections

changing without

any buttons being

pressed.

* See “Customer Support” on the inside front cover of this book.

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Troubleshooting 5-3

HandsetProblems

Symptom

Possible Causes

Possible Solutions

After pressing

O, one or more

of the following

applies:

Insert a battery pack in the

handset.

There is no battery pack in

the handset.

Battery pack is not inserted

properly in the handset.

Reinsert the battery pack in the

handset.

■ Dial tone is not

heard.

Battery pack is not charged

sufficiently.

Place the handset with its battery

into the handset cradle until fully

charged, or remove the handset

battery pack, and place it in the

battery charger’s Spare battery

compartment until fully charged.

If you have a charged battery

pack, use it while the other

■ Display does not

show anything.

■ Radio module's

RADIO LED does

not light.

battery pack recharges.

Handset is out of range of its Move the handset closer to the

matching radio module.

radio module.

Telephone line cord is not

plugged into the radio

module.

Power down the radio module or

carrier(s). Plug the telephone

line cord into the radio module,

then repower the radio module

or carrier(s).

Serial numbers for the hand-

set and the radio module do

not match.

The handset and radio module

must be a matched pair.

Check the wiring for the switch,

and verify that the switch has

power.

The communications system

switch is not operating

properly.

Another electrical device or

metal walls are causing

interference.

Remove the electrical device

that is causing interference, or

move the handset or the radio

module to another location.

There was a recent occur-

rence of lightning or a

power failure.

■

Remove the battery pack from

the handset for 10 seconds,

then replace it.

■

Check to see whether the radio

module or carrier is receiving

power.

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5-4 Troubleshooting

HandsetProblems(continued)

Symptom

Possible Causes

Possible Solutions

You can hear the

party on the other

end, but they cannot

hear you. MUTE

appears in the

The M button was

pressed inadvertently.

Press M again to turn off the mute

feature.

handset display.

When placed in

the battery

Battery charger is

plugged into an electri-

Plug the battery charger into an outlet

not controlled by a switch.

charger's handset cal outlet controlled by

cradle, the

a switch, and the

handset does not

turn off.

switch is turned off.

Battery charger's power

cord is not inserted or is

not inserted properly.

1. Unplug the power cord/AC adapter

from the electrical outlet.

2. Disconnect the power cord/AC

adapter from the battery charger.

3. Carefully reconnect the power cord/

AC adapter to the battery charger.

4. Plug the power cord/AC adapter

back into the electrical outlet.

Handset does not

ring or vibrate.

Alerter is disabled and

vibrator is disabled.

Enable the alerter and/or the vibrator.

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Troubleshooting 5-5

BatteryProblems

Symptom

Possible Causes

Possible Solutions

This is normal operation

for the MDW 9030P

Pocketphone.

The Battery icon ap-

pears in the handset

display.

No action is required.

Battery power is low.

The Battery icon flashes

in the handset display

and the handset beeps

twice.

You have 5 minutes or less of

talk time left. Either:

■

Complete your call, turn the

handset off, and recharge the

battery pack.

■

If you have a fully charged

spare battery pack, place your

call on Hold. Swap the battery

packs. Wait 6 to 10 seconds,

then turn the handset on and

proceed as you would for any

call placed on Hold.

The battery pack needs to

be refreshed.

When the Battery icon flashes,

insert the handset with its

battery into the handset cradle

and press the REFRESH

button, or insert the handset

battery pack into the Spare

battery compartment until the

SPARE LED is steady green (1.5

hours).

The handset battery

pack does not last as

long as it used to under

similar conditions.

You get less than 3 hours

of talk time when you use

a battery pack that was

refreshed.

The battery pack needs to

be refreshed a second

time.

Refresh the battery pack.

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5-6 Troubleshooting

VoiceQualityProblems

Symptom

Possible Causes

A competing radio

device (for example, a as described in Chapter 2. If the signal

Possible Solutions

Place the handset in Wireless Test Mode

Handset voice

quality and range

are not as good

as they were

before.

wireless bar-code

scanner) has been

installed in the area.

Both products are

competing for the

same air space and

will conflict when both

are being used.

strength and voice quality readings are

low, look for a newly installed radio

device nearby. Remove it or move your

handset’s matching radio module at least

6 feet (1.8 m) away from the potential

interference.

For a single-carrier installation, power

down, thenrepowerthecarrier.

Radio modules are out

of synchronization.

For a multiple-carrier installation:

1. Verify that all expansion cables are

installed in the correct IN and OUT

jacks.

2. Verify that all expansion cables are fully

inserted into their jacks.

3. Powerdown, thenrepowerthecontrol

carrier.

4. Powerdown, thenrepowertheexpansion

carriers in order, from left to right.

Antenna of the radio

module is too close to

the ceiling.

Reinstall the radio module or carrier(s) so

that the radio module antenna is 6–12

inches (15.2–30.5 cm) from the ceiling.

1. Remove all but one radio module from

the carrier. (See "Removing a Radio

Module from the Carrier" in Chapter 4.)

You have a malfunc-

tioning radio module.

2. Test each radio module individually,

verifying that the POWER and PASS

LEDs on each radio module lights when

the carrier is powered.

3. If the PASS LED does not light, the

radio module is malfunctioning. Re-

place the radio module and handset.

Handset is too close to

the carrier(s).

Voice quality in a

specific location

is poor and noisy.

Move the handset at least 6 feet (1.8 m)

away for a one- or two-carrier setup, or

10 feet (3.1 m) away for a three-carrier

setup.

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Troubleshooting 5-7

VoiceQualityProblems(continued)

Symptom

Possible Solutions

Possible Causes

Voice quality for calls is

lower than expected.

The handset antenna is

only partially extended.

Fully extend the handset antenna.

There are environmental

limitations.

Reinstall the radio module or

carrier away from electrical

equipment and as high as

possible on the wall (but with

radio module antennas 6–12

inches (15.2–30.5 cm) from the

ceiling). See “General Position-

ing Rules” in Chapter 2 for more

information.

You are using different

models of handsets and

the mix is incompatible

with the carrier.

See "TransTalk 9000 System" in

Chapter 1.

Place the handset in Wireless

Test Mode and determine signal

strength and voice quality as

described in Chapter 2. Use the

Close-Up Test described in

Volume is too low at

any setting and there

is noise on the line.

Handset or radio

module is not

working properly.

"Performance/Range Test in

Wireless Test Mode" in Chapter 3.

Check the connection between

the radio module and the commu-

nications system switch/control

unit, as described in Chapter 2.

The connection

between the radio

module and the

communications

system switch/control

unit is incorrect.

Report line trouble to your local

phone company.

Telephone line may

be producing noise.

Your business has two

or more wireless

phones installed and

all handsets seem to

have developed

1. Unplug the carrier(s) power

cord(s) from the electrical

outlet.

There was a recent

occurrence of

lightning, or a power

failure.

2. Wait 10 seconds, then repower

the carrier(s) in order, from left

to right.

interference problems

at the same time.

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5-8 Troubleshooting

VoiceQualityProblems(continued)

Symptom

Possible Causes

Possible Solutions

Communications

system in key mode

has all lines set to

ring. An incoming

call “wakes up” all of

the other radio

Refer to Chapter 6, “MDW 9030P

Pocketphone Compatibility,” to reset line

ringing options.

You are on a call

and you hear radio

interference when

another call rings.

modules at the same

time to ring the other

phones.

Voice quality for a

call in progress

degrades for more

than 6 seconds

(PARTNER, PART-

NER Plus, PART-

NER II in key

Line ringing options

Refer to Chapter 6, “MDW 9030P

are incorrectly set for Pocketphone Compatibility,” to reset line

extensions with radio ringing options.

modules in the first

expansion carrier.

mode, MERLIN,

MERLIN Plus, and

MERLIN II phone

systems only).

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Troubleshooting 5-9

RangeProblems

Symptom

Possible Causes

Possible Solutions

A competing radio

device (for example, a

wireless bar-code

scanner) has been

installed in the area.

Both products are

Place the handset in Wireless Test

Mode as described in Chapter 2. If

the signal strength and voice

quality readings are low, look for a

newly installed radio device

Handset voice quality

and range are not as

good as they were

before.

nearby. Remove it or move your

competing for the same handset’s matching radio module

air space and will

conflict when both are

being used.

at least 6 feet (1.8 m) away from

the potential interference.

For a single-carrier installation,

powerdown, thenrepowerthecarrier.

Radio modules are out

of synchronization.

For a multiple-carrier installation:

1. Verify that all expansion cables

are installed in the correct IN and

OUT jacks.

2. Verify that all expansion cables

are fully inserted into their jacks.

3. Power down, then repower the

controlcarrier.

4. Power down, then repower the

expansion carriers in order, from

left to right.

Antenna of the radio

module is too close to

the ceiling.

Reinstall the radio module or

carrier(s) so that the radio module

antenna is 6–12 inches (15.2–30.5

cm) from the ceiling.

You have a malfunc-

tioning radio module.

1. Remove all but one radio module

from the carrier. (See "Removing a

Radio Module from the Carrier" in

Chapter4.)

2. Test each radio module individu-

ally, verifying that the POWER and

PASS LEDs on each radio module

light when the carrier is powered.

3. If the PASS LED does not light,

the radio module is malfunctioning.

Replace the radio module and

handset.

(Continued on next

page)

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5-10 Troubleshooting

RangeProblems(continued)

Symptom

Possible Causes

Possible Solutions

(Continued)

Handset voice quality

and range are not as

good as they were

before.

Look for 110/Volt lines, fuse boxes,

circuit breakers, electrical junction

boxes, or similar items. Move the

carrier or radio module at least 6

feet (1.8 cm) away from the potential

interference.

Electromagnetic fields

are interfering.

There is a large metal

object within 3 feet

(1.2 m) of the radio

module.

Move the carrier or radio module at

least 3 feet (1.2 m) away from the

potential interference.

There is a large metal

object in the "line of

sight" to the radio

module.

Move the metal object, or move the

carrier or radio module.

Handset is out of range Move the handset closer to the

After pressing O to

turn the handset on,

the handset beeps and

RANGE shows in the

handset display.

of its matching radio

module.

radio module.

Remove the interfering device or

power it off, or move the handset

to another location.

An electrical device is

interfering with your

communications link.

Range for calls is

lower than expected.

The handset antenna is

only partially extended.

Fully extend the handset antenna.

Reinstall the radio module or

carrier away from electrical

There are environmental

limitations.

equipment and as high as pos-

sible on the wall (but with radio

module antennas 6–12 inches

(15.2–30.5 cm) from the ceiling).

See “General Positioning Rules” in

Chapter 2 for more information.

You are using different

models of handsets and

the mix is incompatible

with the carrier.

See "TransTalk 9000 System" in

Chapter 1.

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RangeProblems(continued)

Symptom

Possible Causes

Handset is out of range of

Possible Solutions

No ring on an incoming

call, and RANGEappears

in handset display.

Move the handset closer to the radio

its matching radio module. module.

While you are talking and Handset antenna is not

Fully extend the handset antenna.

walking, the handset

beepsandRANGE

flashes in the handset

display.

fully extended.

Move back towards the handset’s

matching radio module until the

display stops showing RANGE.

You are approaching an

out-of-range condition.

While talking and

You are out of range of the

radiomodule. YOURCALL

HASNOTBEENDISCON-

NECTED. IT HAS BEEN

PLACEDONHOLD.

Move back towards the radio

module. Press O, then proceed

as you would for any call placed on

Hold.

walking, the handset

beepsandRANGE

flashes in the handset

display. You keep

walking away from the

handset’s matching radio

module, the display

goes blank, and your call

appears to be discon-

nected.

After placing a call on

Hold, you walk away

from the handset’s

matchingradiomodule.

Your handset beeps, the

handset display flashes

RANGE, and your call

appears to be discon-

nected.

You are out of range of the

radiomodule. YOURCALL

HASNOTBEENDISCON-

NECTED. IT IS STILL ON

HOLD.

Move back towards the radio

module. Press O, then proceed

as you would for any call placed on

Hold.

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5-12 Troubleshooting

BatteryChargerProblems

Symptom

Possible Causes

Possible Solutions

No LEDs on battery

charger light.

Battery charger is plugged

into an electrical outlet

controlled by a switch and

the switch is turned off.

Plug the battery charger into

an outlet not controlled by a

switch.

Reseat the handset in the

battery charger's handset

cradle, as described in Chap-

ter 3.

HANDSETLEDon

battery charger does not properly in battery

light when handset is

placed in battery charger.

Handset is not seated

charger's handset cradle.

The contacts in the hand- 1. Verify that there are no

set cradle or on the battery

pack are dirty.

obstructions on the handset

or battery charger contacts.

2. Unplug the charger and

clean the contacts with a soft

eraser.

3. Clean the handset contacts

with a soft eraser.

The battery pack is defec-

tive.

If you have a fully charged

spare battery pack, use it to

replace the battery pack in the

handset.

1. Place the questionable battery

pack in the battery charger’s

Sparebatterycompartment.

2. Wait one minute. If the

SPARE LED flashes red, order

a new battery pack.

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BatteryChargerProblems(continued)

Symptom

Possible Causes

Possible Solutions

HANDSET LED flashes

red.

Battery pack is defective.

If you have a battery pack in

the handset and one in the

Spare battery compartment,

remove both battery packs

from the charger to clear the

red flashing LED. Then test

each battery pack separately

as follows:

1. Place the battery pack in the

battery charger’s Spare battery

compartment.

2. Wait one minute. If the

SPARE LED flashes red, order

a new battery pack.

The contacts in the hand- 1. Verify that there are no

set cradle or on the battery

pack are dirty.

obstructions on the handset

or battery charger contacts.

2. Unplug the charger and

clean the contacts with a soft

eraser.

3. Clean the handset contacts

with a soft eraser.

Reseat the handset in the

battery charger's handset

cradle, as described in Chap-

ter 3.

Handset is not seated

properly in battery

charger's handset cradle.

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5-14 Troubleshooting

BatteryChargerProblems(continued)

Symptom

Possible Causes

Possible Solutions

The battery pack is not

seated properly in Spare

battery compartment.

SPARE LED on battery

charger does not light

when the battery pack is

placed in Spare battery

compartment.

Reseat the battery pack in the

battery charger’s Spare battery

compartment.

1. Verify that there are no

obstructions on the battery

pack or battery charger

contacts.

The contacts on the battery

pack or in the Spare

battery compartment are

dirty.

2. Unplug the charger and

clean the contacts with a soft

eraser.

3. Clean the battery pack

contacts with a soft eraser.

The battery pack is defec- 1. Insert the questionable battery

tive.

pack in the handset and place

the handset in the handset

cradle.

2. Wait one minute. If the HAND-

SET LED flashes red, order a

new battery pack.

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BatteryChargerProblems(continued)

Symptom

Possible Causes

Possible Solutions

SPARE LED flashes red.

If you have a battery pack in

the handset and one in the

Spare battery compartment,

remove both battery packs

from the charger to clear the

red flashing LED. Then test

each battery pack separately

as follows:

Battery pack is defective.

1. Insert the battery pack in

handset and place the handset

in the battery charger’s

handsetcradle.

2. Wait one minute. If the

HANDSET LED flashes red,

order a new battery pack.

1. Verify that there are no

obstructions on the battery

pack or battery charger

contacts.

The contacts on the battery

pack or in the battery

charger's Spare battery

compartment are dirty.

2. Unplug the charger and

clean the contacts with a soft

eraser.

3. Clean the battery pack

contacts with a soft eraser.

The battery pack is not

seated properly in Spare

battery compartment.

Reseat the battery pack in the

battery charger’s Spare battery

compartment, as described in

Chapter 3.

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5-16 Troubleshooting

MDW9030PPocketphoneCompatibility

Programmingand

CallHandlingInstructions

The MDW 9030P Pocketphone can display the status of up to 12 telephone lines, but the

number of lines supported by compatible communications system switches varies. After

you have installed your MDW 9030P and understand the controls and displays, use the

programming and call handling instructions that come with your communications system;

follow the user instructions for the phone type identified below:

For this release

R1, R2, R3, R4

R1, R3, R4

R1, R2, R3, R4

FP 1&2

Of this communications system...

PARTNER®

Use the instructions for a...

MLS-12D phone*

PARTNER® II

(Apparatus code 7311H)

PARTNER® Plus

MERLIN® (206, 410)

MERLIN® (820)

BIS-22D phone

FP 2

(Apparatus code 7315H)

FM 1, 2, 3, 4, & 5 MERLIN® (1030, 3070)

FM 1, 2, R3

R1, R2

MERLIN® II

MERLIN® Plus

MERLIN LEGEND®

R1, R1.1, R2,

R2.1, R3

R1V1, R1V2, R2,

R3V1, R3V2, R3V3

System 25

R1V1, R1V2, R1V3 System 75

R2V1, R2V2,

R2V3, R2V4

System 85

G1, G2, G3

DEFINITY®

Legend: R=Release, V=Version, FP=Feature Package, FM=Feature Module, G=Generic

* PARTNER Plus or PARTNER II Release 4.1 communications system users can order documenta-

tion for MLS telephones by calling 1 800 457-1235 or 1 317 361-5353 and asking for Order

Number 107794331.

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MDW 9030P Pocketphone Compatibility 6-1

NOTE:

The MDW 9030P Pocketphone is fully compatible with the PARTNER family of commu-

nication systems. For the remaining communications systems, however, you must

carefully note the functional differences between your wireless phone and the phone

type identified in the table on the previous page. Differences are summarized on the

following pages.

Some systems do not support display features. In these cases, the display is not

available; the MDW 9030P works as a nondisplay set.

Programming Features for PARTNER,

MERLIN, and MERLIN LEGEND Systems

On all PARTNER, MERLIN, and MERLIN LEGEND systems, you can assign a feature to an

available button (a button that does not have a line or another feature assigned to it):

1. To enter programming mode, turn on the handset, press i, then press /

followed by 0 0.

2. Press the Select button (") to move the Selection rectangle to the row of line indica-

tors containing the available button.

3. Press the Column button (') under the button that you want.

4. Program the feature (using the procedure described in the manual for your PARTNER,

MERLIN, or MERLIN LEGEND communications systems).

NOTE:

Some features provide a visual indication in the handset display that the feature is

turned on. Be aware that if you turn off the handset while using one of these features,

you may forget that the feature is on. To verify the status of a such a feature, you can

simply press the " button to "wake up" the phone and activate the display.

5. To exit programming mode, press / followed by 0 0 or turn off the handset.

NOTE:

The above instructions do not apply to System 25, System 75, System 85, and

DEFINITY systems, because in those systems, features are assigned by the System

Administrator.

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6-2 MDW 9030P Pocketphone Compatibility

Communications System Compatibility

This section describes some communications-system-dependent programming to help

you optimize the performance of your MDW 9030P Pocketphone. It also describes how

the buttons on a wired phone for your communications system map to the buttons on

your MDW 9030P. Turn to the information appropriate to your communications system:

■

PARTNER

■

MERLIN

■

System 25, System 75, System 85, and DEFINITY

PARTNERSystems

Button Mapping for PARTNER Systems

On PARTNER systems, the MDW 9030P emulates an MLS-12D telephone. Following is a

diagram of the button assignments on an MLS-12D phone and the corresponding

assignments on the MDW 9030P Pocketphone.

MLS-12D

09/10 TUE

10:24a

Intercom

Ext.

Volume

Speakerphone

Spkr

Ext.

Mic

HFAI

Message

Volume

Speakerphone

Spkr

Feature

Conf

ABC

DEF

Mic

GHI

JKL

MNO

HFAI

PQRS

TUV

^W9^XYZ

Transfer

Hold

212 555 1212

MSG ON

On/Off Redial

Mute

ABC

DEF

Feat/P

GHI

JKL

MNO

Conf

PQRS

TUV

WXYZ

Trans

Hold

OPER

TransTalk

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MDW 9030P Pocketphone Compatibility 6-3

SettingtheLine-RingingOptions

Use the following guidelines to ensure optimal voice quality when using MDW 9030P

Pocketphones with a PARTNER, PARTNER Plus, or PARTNER II system in key mode:

Telephone

System with Two Carriers

System with Three Carriers

Communications (one control and one expansion (one control and two expansion

System

carrier)

carriers)

PARTNER

1. Set Line Ringing for each

extension that has a radio

module in the control carrier to

Ring.

Not applicable: PARTNER

supports up to 12 phones.

2. Set Line Ringing for each

extension that has a radio

module in the expansion

carrier to No Ring. (Install an

external audible alert for these

extensions.)

PARTNER Plus,

PARTNER II

1. Set Line Ringing for each

extension that has a radio

module in the control carrier to

Ring.

1. Set Line Ringing for each

extension that has a radio

module in the control carrier to

Ring.

2. Set Line Ringing for each

extension that has a radio

module in the expansion

carrier to Delayed Ring.

2. Set Line Ringing for each

extension that has a radio

module in expansion carrier #1

to Delayed Ring.

3. Set Line Ringing for each

extension that has a radio

module in expansion carrier #2

to No Ring. (Install an external

audible alert for these

extensions.)

NOTE:

For PARTNER II hybrid systems that use pooled lines, set the Line Ringing options as

described in the above table if more than six MDW 9030P Pocketphone handsets have

the same pooled line appearance.

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6-4 MDW 9030P Pocketphone Compatibility

MERLINSystems

■

On MERLIN II and MERLIN LEGEND systems, you must connect your wireless phone

to an available jack on either a 408 outside line/analog telephone module or a 008

analog telephone module.

■

Since the MDW 9030P does not have a speaker function, the Voice Announce feature

must be disabled. It is recommended that you use MERLIN 206/410/820 systems

installed with Feature Package 2 with your wireless phone, so that you can disable that

feature.

■

Since the MDW 9030P has no speaker function, it should not be assigned to a paging

group.

■

To program the Ringing Option feature, use the “triangle” and “rectangle” indicators

in the display as the equivalent of red and green LEDs, respectively.

■

For MERLIN II system users, if you program an Auto Intercom button, idle line preference

must be set to intercom.

■

If any of your incoming lines has the call waiting feature, use the Recall feature (letter "C" in

the display) and press it before you pick up a waiting call. You can dial #50 before you

pick up a waiting call on the following: MERLIN 206/410/820 systems only with Feature

Package 2, and all MERLIN Plus, MERLIN II, and MERLIN 1030/3070 systems. Pressing the

O button disconnects the call.

■

The / button on the MDW 9030P allows you only to enter programming mode. It

does not work when using MERLIN LEGEND system features. To use MERLIN LEG-

END system feature codes with this phone, program any available button as a System

Feature button. This enables you to use the wide array of MERLIN LEGEND system

features by turning the set on, pressing the System Feature button, and dialing the

appropriate “ * ” code number.

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MDW 9030P Pocketphone Compatibility 6-5

Button Mapping for MERLIN Systems

except MERLIN 410 and MERLIN 820

On all MERLIN systems, the MDW 9030P emulates a Model BIS-22D phone (Apparatus

Code 7315H). However, the BIS-22D button assignments differ depending on the MER-

LIN system used. Following is a diagram of the BIS-22D button assignments and the

corresponding assignments on the MDW 9030P for all MERLIN systems except MERLIN

410 and MERLIN 820. (See the next section for button mapping for MERLIN 410 and

MERLIN 820 systems).

Time/Timer

Set

Exit

Rev

Start

Stop

Fwd

Transfer

Conference

212 555 1212

MSG ON

Hold

Pause

Drop

DEF

^A2^BC

GHI

JKL

^M6^NO

WYZ

^P7^RS

^T8^UV

^O0^per

On/Off Redial

Mute

ABC

DEF

Feat/P

GHI

JKL

MNO

Conf

PQRS

TUV

WXYZ

Message

HFAI

Mic

Spkrphone

Volume

Trans

Hold

OPER

TransTalk

Recall

The button labeled C and the button labeled D on the MDW 9030P Pocketphone display

automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the

7315H phones.

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6-6 MDW 9030P Pocketphone Compatibility

Button Mapping for MERLIN 410 and MERLIN 820 Systems

Following is a diagram of the button assignments on a BIS-22D phone used for MERLIN

410 and 820 systems, and the corresponding assignments on the MDW 9030P Pocket-

phone. (See the previous section for button mapping for all other MERLIN systems,

including MERLIN LEGEND systems).

Time/Timer

Set

Exit

Rev

Start

Stop

Fwd

Transfer

Conference

Hold

Pause

Drop

DEF

GHI

^A2^BC

212 555 1212

MSG ON

JKL

^M6^NO

WYZ

^P7^RS

^T8^UV

^O0^per

On/Off Redial

Mute

Feat/P

ABC

DEF

Message

HFAI

Mic

Spkrphone

Volume

GHI

JKL

MNO

Conf

PQRS

TUV

WXYZ

Trans

Hold

OPER

TransTalk

Recall

The button labeled C and the button labeled D on the MDW 9030P Pocketphone display

automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the

7315H phones.

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MDW 9030P Pocketphone Compatibility 6-7

Setting the Line Ringing Options

Use the following guidelines to ensure optimal voice quality when using MDW 9030P

Pocketphones with MERLIN, MERLIN Plus, and MERLIN II:

Telephone

System with Two Carriers (one

System with Three Carriers (one

control and two expansion

carriers)

Communications control and one expansion

System

carrier)

MERLIN,

MERLIN II,

MERLIN Plus

1. Set Line Ringing for each

extension that has a radio

module in the control carrier to

Ring.

1. Set Line Ringing for each

extension that has a radio

module in the control carrier to

Ring.

2. Set Line Ringing for each

extension that has a radio

module in the expansion

carrier to Delayed Ring.

2. Set Line Ringing for each

extension that has a radio

module in expansion carrier #1

to Delayed Ring.

3. Set Line Ringing for each

extension that has a radio

module in expansion carrier #2

to No Ring. (Install an external

audible alert for these

extensions.)

NOTE:

For MERLIN LEGEND systems that use pooled lines, set the Line Ringing options as

described in the above table if more than six MDW 9030P Pocketphone handsets have

the same pooled line appearance.

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6-8 MDW 9030P Pocketphone Compatibility

System 25, System 75, System 85,

andDEFINITYSystems

■

This phone must be administered as a BIS-22D MERLIN set (Apparatus Code 7315H)

for the following systems:

—

System 25

System 75—R1V1, R1V2, and R1V3

System 85—R2V1, R2V2, R2V3, and R2V4

DEFINITY G1 (R1V4)

DEFINITY G2—G2.1 and G2.2—(R2V5, R2V6)

DEFINITY G3 Version 1 (R1V5)

DEFINITY G3 Version 1.1 and Version 2

Native terminal administration is provided in DEFINITY G3 Version 3.

■

To connect the communications system switch and the MDW 9030P Pocketphone, use

the following:

—

An ANN17B Hybrid pack in conjunction with a DS-1 carrier for older communications

system switches that do not accommodate Universal modules (System 85 −R2V1,

R2V2, R2V3, and R2V4)

—

Either a TN762B Hybrid pack or a ZTN79 ATL pack for System 25

—

A TN762B Hybrid pack for newer communications system switches that accommo-

date Universal modules:

■

System 75 − R1V1, R1V2, and R1V3

DEFINITY G1 (R1V4)

■

DEFINITY G3 Version 1 (R1V5)

■

DEFINITY G3 Version 1.1 and Version 2

■

DEFINITY G3 Version 3

— Either a TN762B or an ANN17B Hybrid pack for DEFINITY G2 (G2.1 and G2.2),

depending upon the actual hardware configuration.

NOTE:

For DEFINITY G2.1 and G2.2, General Terminal Administration (GTA) can be used

to set up “custom” set types so that administration can be done using that custom

set type.

■

System 25 users cannot program Recall for use with systems such as Centrex.

Only the System Administrator can assign features. Use the following guidelines:

—

Do not assign the following features: Auto Answer, Inspect, Directory, Next, Local,

Call, and Manual Callback Queuing.

—

If programming the Flex DSS or Repertory Dial feature, dial the number to be

recorded and push the button you are assigning to the feature. You will hear 3

short beeps and a dial tone to confirm programming.

—

If you are programming numbers for the Station Speed Dial feature, dial the numbers to

be stored then dial the Personal Speed Dialing code (#20 through #39),

including the #. Listen for a confirmation tone followed by a dial tone.

—

It is recommended that you do not use features that require visuals to be updated

while the set is turned off.

Some features, such as Send All Calls, provide visual indication that the feature is

turned on. Make users aware that if they turn off the handset when using such a

feature, they may forget that the feature is on.

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MDW 9030P Pocketphone Compatibility 6-9

ButtonMappingforDEFINITYSystems,

System 25, System 75, and System 85

On DEFINITY systems, System 25, System 75, and System 85, the MDW 9030P emulates

a BIS-22D phone (Apparatus Code 7315H). Following is a diagram of the BIS-22D button

assignment, and the corresponding assignments on the MDW 9030P for DEFINITY

systems, System 25, System 75, and System 85.

BIS-34D

Timer

Time/

Start

Fwd

Stop

Rev

Timer

Set

Exit Contrast

Conference

Transfer

Hold/

Pause

DEF

GHI

^A2^BC

212 555 1212

MSG ON

JKL

^M6^NO

WYZ

^P7^RS

^T8^UV

^O0^per

Recall

Message

HFAI

Microphone

Speakerphone

Volume

On/Off Redial

Mute

ABC

DEF

Feat/P

GHI

JKL

MNO

Conf

Drop

PQRS

TUV

WXYZ

Trans

Hold

OPER

TransTalk

The 7315H phones are programmed for DEFINITY systems using three STATION Admin-

istration screens. Enter 7315H in the Type field on the first screen to bring up the next

two screens.

Page 1 of 3

STATION

Extension:____

7315H

BCC: 0

Lock Messages: n x

Coverage Path: ___

COR: 1

COS: 1

Type:_____

Name:__________

FEATURE OPTIONS

LWC Reception? msa-spe

LWC Activation? y

CDR Privacy? n

Coverage Msg Retrieval? y

Auto Answer: none

Data Restriction? n

Redirect Notification? y

Bridged Call Alerting? n

Active Station Ringing: single

Display Module? y

Idle Appearance Pattern: n

Personalized Ringing Pattern: 1

Restrict Last Appearance? y

AUDIX Name: ______

Messaging Server Name: ______

Audible Message Waiting? n

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6-10 MDW 9030P Pocketphone Compatibility

The following illustrations show in parentheses the MDW 9030P Pocketphone button

assignments on Pages 2 and 3 of the STATION Administration screens. The button

labeled D on the MDW 9030P Pocketphone display automatically defaults to the button

labeled D (Drop) on the 7315H phones.

Page 2 of 3

STATION

SITE DATA

Room:_____

Jack:_____

Headset? n:

Speaker? n:

Cable:_____

Floor:_____

Building:_____

Mounting? d:

Cord Length: 0_

Set Color: _____

ABBREVIATED DIALING

List1:_____

List2:_____

List3:_____

BUTTON ASSIGNMENTS

1: __________

(A)

(3)

6: __________

(B)

(4)

7: __________

2: __________

(C)

(5)

3: __________

8: __________

(6)

(1)

4: __________

9: __________

(7)

(2)

5: __________

10: __________

Page 3 of 3

STATION

FEATURE BUTTON ASSIGNMENTS

(8)

1: __________

13: __________

2: __________

3: __________

4: __________

5: __________

6: __________

7: __________

8: __________

9: __________

10: __________

14: __________

15: __________

16: __________

17: __________

18: __________

19: __________

20: __________

21: __________

22: __________

23: __________

24: __________

(Scroll)

11: __________

(Display)

12: __________

For DEFINITY systems, you must assign the Scroll and Display features to buttons. If your

users do not need these features, assign them to "nonappearing" MDW 9030P Pocket-

phone buttons; the buttons represented by the numbers 1 through 8 on the Pocketphone

display can then be used for features the users want. The Scroll and Display features

shown on Page 3 of the STATION Administration screens are assigned to buttons 11 and

12 (which cannot be accessed from MDW 9030P Pocketphones).

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MDW 9030P Pocketphone Compatibility 6-11

Setting the Line Ringing Options

Use the following guidelines to ensure optimal voice quality when using MDW 9030P

Pocketphones with System 25, System 75, System 85, and DEFINITY systems:

Telephone

System with Two Carriers

System with Three Carriers

Communications (one control and one expansion (one control and two expansion

System

carrier)

carriers)

System 25,

System 75,

System 85,

DEFINITY

Systems

1. Set Line Ringing for each

extension that has a radio

module in the control carrier to

Ring.

1. Set Line Ringing for each

extension that has a radio

module in the control carrier to

Ring.

2. Set Line Ringing for each

extension that has a radio

module in the expansion

carrier to Delayed Ring.

2. Set Line Ringing for each

extension that has a radio

module in expansion carrier #1

to Delayed Ring.

3. Set Line Ringing for each

extension that has a radio

module in expansion carrier #2

to No Ring. (Install an external

audible alert for these

extensions.)

NOTE:

For System 25, System 75, System 85, and DEFINITY systems that use pooled lines,

set the Line Ringing options as described in the above table if more than six MDW

9030P Pocketphone handsets have the same pooled line appearance.

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6-12 MDW 9030P Pocketphone Compatibility

Warranty and Repair Information

Lucent Technologies Limited Warranty

and Limitation of Liability

Lucent Technologies warrants to you, the customer, that your wireless telephone system will

be in good working order on the date Lucent Technologies or its Authorized Dealer delivers

or installs the system, whichever is later (“Warranty Date”). If you notify Lucent Technologies

or its Authorized Dealer within one year of the Warranty Date that your system is not in good

working order, Lucent Technologies will without charge to you repair or replace, at its option,

the system components that are not in good working order. Repair or replacement parts may

be new or refurbished and will be provided on an exchange basis. If Lucent Technologies

determines that your system cannot be repaired or replaced, Lucent Technologies will

remove the system and, at your option, refund the purchase price of your system or apply the

purchase price towards the purchase of another Lucent Technologies system.

If you purchased your system directly from Lucent Technologies, Lucent Technologies will

perform warranty repair in accordance with the terms and conditions of the specific type

of Lucent Technologies maintenance coverage you selected. A written explanation of

Lucent Technologies’s types of maintenance coverage may be obtained from Lucent

Technologies by calling 1 800 247-7000 (in the continental U.S. only). If you purchased

your system from an Lucent Technologies Authorized Dealer, contact your dealer for the

details of the maintenance plan applicable to your system.

This Lucent Technologies limited warranty covers damage to the system caused by

power surges. Unless otherwise expressly agreed to in a written agreement signed by

Lucent Technologies, Lucent Technologies will not be responsible under this limited

warranty for damages resulting from:

■

Failure to follow Lucent Technologies’s installation, operation, or maintenance instruc-

tions;

■

Unauthorized system modification, movement, or alteration;

■

Unauthorized use of common carrier communication services accessed through the

system;

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Warranty and Repair Information A-1

■

Abuse, misuse, or negligent acts or omissions of the customer and persons under the

customer’scontrol;or

Acts of third parties and acts of God. LUCENT TECHNOLOGIES’S OBLIGATION TO

REPAIR, REPLACE, OR REFUND, AS SET FORTH ABOVE, IS YOUR EXCLUSIVE

REMEDY.

EXCEPT AS SPECIFICALLY SET FORTH ABOVE, Lucent Technologies, ITS AFFILIATES,

SUPPLIERS, AND DEALERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND

SPECIFICALLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE.

Limitation of Liability

Except as provided below, the liability of Lucent Technologies and its affiliates and suppliers

for any claims, losses, damages, or expenses from any cause whatsoever (including acts or

omissions of third parties), regardless of the form of action, whether in contract, tort, or

otherwise, shall not exceed the lesser of: (1) the direct damages proven; or (2) the repair cost,

replacement cost, license fee, annual rental charge, or purchase price, as the case may be, of

the equipment that directly gives rise to the claim. Except as provided below, Lucent Tech-

nologies and its affiliates and suppliers shall not be liable for any incidental, special, reliance,

consequential, or indirect loss or damage incurred in connection with the equipment. As used

in this paragraph, consequential damages include, but are not limited to, the following: lost

profits, lost revenues, and losses arising out of unauthorized use (or charges for such use) of

common carrier telecommunications services or facilities accessed through or connected to

the equipment. For personal injury caused byLucent Technologies’s negligence, Lucent

Technologies’s liability shall be limited to proven damages to person. No action or proceeding

against Lucent Technologies or its affiliates or suppliers may be commenced more than

twenty-four (24) months after the cause of action accrues. THIS PARAGRAPH SHALL SUR-

VIVE FAILURE OF AN EXCLUSIVE REMEDY.

Repair Information

Outside the continental U.S., contact your Lucent Technologies Representative or local

Authorized Dealer for warranty and repair information applicable to your system.

In-Warranty Repairs

If you purchased or leased your system directly from Lucent Technologies, Lucent Technolo-

gies will repair it free of charge during the one-year warranty period. Simply call for customer

support as instructed on the inside front cover of this book.

Business-Day service is standard during the warranty period. Business-Day service is per-

formed during normal business hours. (Around-the-Clock service is not available for phones.)

If you purchased or leased your system through a Lucent Technologies Authorized Dealer,

contact your dealer for repairs.

A-2 Warranty and Repa^Dir^oI^wnⁿf^loo^ar^dm^froa^mtio^Wn^{ww.Somanuals.com. All Manuals Search And Download.}

Post-WarrantyRepairs

If you purchased the system from Lucent Technologies and you have a post-warranty

service contract, Lucent Technologies service is provided under the terms of that contract.

To significantly reduce unexpected repair costs after the warranty period, you can pur-

chase a post-warranty service contract from Lucent Technologies. If you do not have a

contract, Lucent Technologies service is provided on a time-and-materials basis by calling

for customer support as instructed on the inside front cover of this book. A contract pro-

vides to you, within the applicable coverage period and response times, service calls with

no charge for parts and labor on covered repairs. To order a post-warranty service con-

tract, call 1 800 247-7000 (in the continental U.S. only).

If you leased your system from Lucent Technologies, Business-Day service is included in

your lease.

If you purchased or leased your system through a Lucent Technologies Authorized Dealer,

contact your dealer for repairs.

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Warranty and Repair Information A-3

Regulatory Information

This appendix contains information about the Federal Communications Commission and

Industry Canada.

FCC Part 15 Rules

The Lucent Technologies MDW 9030P Wireless Pocketphone has been tested and has been

found to comply with FCC Part 15 Rules. These specifications are designed to provide reason-

able protection against harmful interference in a commercial or residential installation. This

wireless telephone generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio commu-

nications. However, there is no guarantee that interference will not occur in a particular installa-

tion. If the telephone does cause harmful interference to radio or television reception, which can

be determined by turning the telephone off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

■

Where it can be done safely, reorient the receiving television or radio antenna.

■

To the extent possible, relocate the television, radio, or other receiver with respect to

the telephone.

■

Plug the telephone into an electrical outlet that is not on the same circuit as one used

by the radio or television.

IC RSS-210 Compliance

This device complies with RSS-210 of Industry Canada. Operation is subject to the

following two conditions:

1. This device may not cause interference.

2. This device must accept any interference including interference that may cause

undesirable operation of the device.

The user is cautioned that modifications to this telephone, not expressly approved by

Lucent Technologies, could void the user’s authority to operate the equipment.

Hearing Aid Compatibility

This wireless telephone is compatible with inductively-coupled hearing aids.

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Specifications

GENERAL

Model:

MDW 9030P Wireless Pocketphone

Dimensions

andWeights:

Handset

6.0"(L) x 1.0"(D) x 2.25"(W)

15.24 x 2.54 x 5.71 cm

0.33 lbs

0.15 kgs

Handset w/Battery Pack 6.0"(L) x 1.0"(D) x 2.25"(W)

15.24 x 2.54 x 5.71 cm

0.55 lbs

0.25 kgs

Battery Charger (BC)

0.45 kgs

9.75"(L) x 5.13"(H) x 3.94"(W) 1.00 lbs

24.77 x 13.03 x 10.01 cm

Battery Charger w/

Battery Pack

9.75"(L) x 5.13"(H) x 3.94"(W)

24.77 x 13.03 x 10.01 cm

1.22 lbs

0.55 kgs

Battery Pack

3.0"(L) x .75"(H) x 2.5"(W)

7.6 x 1.9 x 6.35 cm

0.22 lbs

0.10 kgs

Headset w/Cord

(approx.)

10.5"(L) x 1.2"(H) x 5.6"(W)

26.67 x 3.05 x 14.22 cm

0.17 lbs

0.08 kgs

Radio Module (RM)

12.1"(L) x 1.5"(H) x 5.5"(W)

30.73 x 3.81 x 13.97 cm

1.50 lbs

0.68 kgs

Carrier (CA)

14.0"(L) x 2.5"(H) x 9.0"(W)

35.56 x 6.35 x 22.86 cm

3.00 lbs

1.36 kgs

Carrier w/6 RMs

14.0"(L) x 2.5"(H) x 9.0"(W)

35.56 x 6.35 x 22.86 cm

12.00 lbs

5.44 kgs

Power Supply (BC)

Power Supply (RM)

Power Supply (CA)

3.35"(L) x 2.70"(H) x 2.19"(W)

8.50 x 6.85 x 5.55 cm

3.19"(L) x 1.94"(H) x 2.17"(W)

8.09 x 4.92 x 5.50 cm

5.13"(L) x 1.6"(H) x 1.6"(W)

13.03 x 4.06 x 4.06 cm

1.75 lbs

0.80 kgs

1.10 lbs

0.50 kgs

1.70 lbs

0.77 kgs

Operating

Temperature:

Temperature range:

Relative humidity:

4.4° C (40° F) to 40° C (104° F)

15% to 95%

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Specifications C-1

GENERAL (continued)

Electrical

Handset

1.0 watt

Specifications:

(Power)

Battery Charger (BC)

Radio Module (RM)

Carrier (CA) w/6 RMs

15 watts

4.0 watts

24.0 watts

Power Supply (BC)

15 watts (10V 1.5 A)

Power Supply (RM)

Power Supply (CA)

6.0 watts (10V 600mA)

30.0 watts (9V)

Battery Pack Life:

Nickel Metal Hydride

3 hours talk time/22 hours standby time

RF SYSTEM

PARAMETERS

Frequency Band:

902 − 928 MHz

Channel Spacing:

150 KHz

Total Channel

Capability:

50 (Channels Dynamically allocated out of 173)

Duplex Method:

Time Division Duplex (TDD) (Transmit and Receive on same frequency)

Transmitter

Output Power:

Dynamic Power Adjustment: 1mW ERP Minimum to 160mW ERP

Maximum

Receiver

Sensitivity:

-103 dBm at Antenna Port

OTHER

■

Electrical

Requirements:

105 −130VAC, 50 −60 Hz, 3-prong outlet separate ground, separately

fused at 15 amps.

■

Outlet must not be controlled by an on/off switch

■

Grounding to comply with Underwriters Laboratories (UL) 1459

Requirements

Installation of a telephone or other standard (tip/ring) device in another

For Out-Of-Building building requires the following In-Range Out-of-Building (IROB)

Extensions:

protectors to protect the switch/control unit and telephone device from

electrical surges:

■

MDW 9030P Pocketphone: two Lucent Technologies 503A1 protec-

tors

(ETR); two Lucent Technologies 343B protectors (ATL)

■

Wiring:

least

MDW 9030P Pocketphone: Lucent Technologies SYSTIMAX^®or at

2-pair (4-wire) star (“home run” not “loop”) ETR

Lucent Technologies SYSTIMAX or at least 4-pair (8-wire) star (“home

run” not “loop”) ATL

■

Bridging Adapter: Lucent Technologies 267F2 (ETR)

Bridging Adapter: Lucent Technologies 267C (ATL)

Range: 1,000 feet (305 meters) for the Radio Module (26 AWG)

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C-2 Specifications

Index

Alerter 3-4, 3-7, 3-11

Alerter icon 3-4

Call handling 6-1

Carrier

Answering a call 3-15, 3-17

Antenna 3-2, 3-6, 3-8

replacement 4-4, 4-5

compatibility 1-2

control 2-16, 2-23

expansion 2-16, 2-23, 2-24

illustration 1-5, 2-7

installation

multiple carriers 2-7, 2-16, 2-23

single carrier on shelf or desk 2-17

single carrier on wall 2-20

positioning 2-8

Battery charger

about 1-1, 3-19

power supply 2-4, 4-5

powering multiple 2-27

powering single 2-19, 2-22

removing a radio module from 4-1

replacement 4-5

illustration 1-4, 2-34, 3-19

inserting the spare battery pack 2-34

installation 2-32

positioning 2-32

power supply 2-3, 4-5

problems 5-13

refreshing battery pack 3-21

removing the spare battery 2-34

replacement 4-5

Carrying case 3-7, 4-5

Carrying clip 1-4, 3-7, 4-5

CHANGE BUTTN MAP 3-5, 3-8

Cleaning 2-1

Column buttons 3-2, 3-3, 3-16

Communications system setting 2-30,

3-5, 3-8

Battery icon 3-4, 3-6, 3-21, 5-6

Battery pack

charging in battery charger 2-34

disposal warning 2-3, 2-32

extending life of 3-21

inserting/removing from battery

charger 2-34

inserting/removing from handset 2-29

low power indicator 3-4, 3-6, 3-21

problems 5-6

Compatibility

communications systems 6-1

equipment 1-1

Conference button 3-2

Control carrier 2-16, 2-23

Contr ol/expansion DIP switch 2-7, 2-16

Coverage zone 1-1, 2-8, 2-10

Cradle 2-35, 3-19

refreshing 3-19, 3-20, 3-21, 3-22

replacement 4-5

Customer support Inside front cover

spare 1-6, 3-6, 3-21

warning 2-3, 2-32

Beeps 3-4, 3-6, 3-12

Button mapping 2-30, 3-5, 3-8

DEFINITY systems 6-10

MERLIN systems 6-6, 6-7

PARTNER systems 6-3

System 25 6-10

DEFINITY systems 1-1, 2-30, 3-5, 6-1,

6-9, 6-12

DIP switch, carrier

control/expansion 2-7, 2-16

power 2-7, 2-14

System 75 6-10

System 85 6-10

Buttons 3-2, 3-3, 3-4, 3-5, 6-2

Display 3-2, 3-4, 3-5

activate 3-15

test 3-12

Index IN–1

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Electrical requirements 2-4, C-2

Environmental

Icons 3-4

Illustrations

requirements 2-2, C-1

battery charger 1-4, 2-34, 3-19

Expansion cable 2-7, 2-24

Expansion carrier 2-16, 2-23, 2-24

Extension labels 2-31

carrier 1-5, 2-7

handset 1-4, 3-2

headset 1-6

Extensions, changing 4-3

radio module 1-4, 2-6

Installation

battery charger 2-32

multiple carriers 2-7, 2-16, 2-23

problems 5-1

remote location 2-9

requirements 2-8, C-1

rules 2-8

Feat/P button 3-2, 6-2

self-test 2-28

single carrier on shelf or desk 2-17

single carrier on wall 2-20

single radio module 2-12

warning 2-2, 2-3

Handset

about 1-1

alerter 3-4, 3-7, 3-11

buttons 3-2, 3-3

controls 3-2

cradle 2-35, 3-19

display 3-2, 3-4, 3-5, 3-12,

3-15

Interference

radio 5-8, 5-9

with wireless products 2-14

HANDSET LED 2-35, 3-19,

3-20, 5-13, 5-14

illustration 1-4, 3-2

inserting/removing battery

pack 2-29

Label 2-31

Lanyard 1-4, 3-7, 4-5

Lanyard loop 3-2, 3-7

LCL 3-5

inserting/removing from

cradle 2-35

LED

HANDSET 2-35, 3-19, 3-20, 5-13,

5-14

Out of Sync 2-7, 2-19, 2-22, 2-27,

4-3, 4-4, 5-1

label 2-31

Local Test Mode 2-30, 3-12

problems 5-4

range indicators 3-6

HANDSET LED 2-35, 3-19,

3-20, 5-13, 5-14

PASS 2-6, 2-28, 5-2, 5-3

POWER 2-6, 2-28, 5-2

RADIO 2-6, 2-28, 5-4

REFRESH 3-19, 3-20

SPARE 2-34, 3-19, 3-20, 5-15, 5-16

Line Preselection 3-5, 3-9, 3-16

Line Ringing options

DEFINITY systems 6-12

MERLIN systems 6-8

PARTNER systems 6-4

System 25 6-12

Headset

illustration 1-6

replacement 4-5

using 3-17

Headset adapter 3-17

Headset connector 3-2, 3-17

Hearing aid compatibility B-1

Helpline Inside front cover

Hold button 3-2

System 75 6-12

System 85 6-12

IN–2 Index

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Line selection 3-2, 3-3, 3-5, 3-16

Line status 3-4, 3-5

Local Mode 3-5, 3-8

ordering 4-5

replacement/optional 4-5

PASS LED 2-6, 2-28, 5-2, 5-3

Positioning

Local Test Mode 3-12

battery charger 2-32

radio module or carrier(s) 1-3, 2-8

Power DIP switch 2-7, 2-14

POWER LED 2-6, 2-28, 5-2

Power level 2-14

Power supply 2-3, 2-4, 4-5

PRESELECTION 3-5, 3-10

Privacy 1-3

Making a call 3-15, 3-18

MAP 3-5

MDW 9000 1-1

MDW 9010 1-1

Programmable buttons 3-3, 3-4, 3-5, 6-2

Programming features

Memory effect 3-19, 3-21

MERLIN systems 1-1, 2-30, 3-5, 6-1,

6-2, 6-5

Message icon 3-4

Microphone 3-2, 3-4, 3-17

Mode

DEFINITY systems 6-9

MERLIN systems 6-2, 6-5

PARTNER systems 6-2, 6-3

System 25 6-9

System 75 6-9

System 85 6-9

Button Mapping 2-30, 3-5

Local 3-5, 3-8

Programming instructions 6-1, 6-2

Programming mode 6-2

PSEL 3-5, 3-10

Preselection 3-5, 3-9

Wireless Test 2-10, 3-5, 3-13

MSG icon 3-4

Mute

button 3-2

icon 3-4, 5-5

RADIO LED 2-6, 2-28, 5-4

Radio module

identification 3-13

illustration 1-4, 2-6

NO LINK 3-5

installation in carrier 2-17, 2-20, 2-23

installation of a single module 2-12

positioning 1-3, 2-8

No Ring icon 3-4, 3-11

power supply 2-3, 2-4, 4-5

removing from carrier 4-1

Range 2-8, 2-10, 3-4, 3-6, 5-10

adjusting 2-14

ON icon 3-4, 3-16

On/Off buttons 3-2, 3-15, 3-17, 3-18

Ordering parts 4-5

Out of Sync LED 2-7, 2-19, 2-22,

2-27, 4-3, 4-4, 5-1

maximum 3-6, 3-8

problems 5-10, 5-11, 5-12

test 3-14

RANGE indicator 3-6, 5-11, 5-12

Rectangle

selection 3-2, 3-3, 3-4, 3-16

status 3-5, 3-12, 3-15

Redial button 3-2

PARTNER systems 1-1, 2-30, 3-5, 6-1,

REFRESH button 3-19, 3-21, 3-22

REFRESH LED 3-19, 3-20

Refresh process 3-19, 3-21

Regulatory information B-1

Repair information A-2

6-2, 6-3

Parts

additional 1-5

illustrations 1-4, 1-5, 2-6, 2-7,

2-34, 3-2, 3-19

Index IN–3

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Replacement parts 4-5

Rules for installation 2-8

Troubleshooting

battery charger problems 5-13

battery problems 5-6

handset problems 5-4

installation problems 5-1

overview 5-1

range problems 5-10

voice quality problems 5-7

Safety precautions 2-1

Security 1-3

Select button 3-2, 3-3, 3-15, 3-16

Selection rectangle 3-2, 3-3, 3-4, 3-16

Self-test, installation 2-28

Serial number 1-1, 2-6

Signal strength 2-10, 3-14

Sleep mode 2-35, 3-4, 3-15, 3-16

Sound clarity 2-10

Spare battery compartment 2-34, 3-19,

3-21, 5-13

VIBR 3-5

Vibrator

enable/disable 3-9

icon 3-5, 3-9

test 3-12

Spare battery pack

Voice quality 3-14

maximum 3-6, 3-8

problems 5-7

testing 2-11, 3-14

Volume

about 1-6, 3-6, 3-21

inserting/removing from the batter y

charger 2-34

SPARE LED 2-34, 3-19, 3-20, 5-15, 5-16

Specifications C-1

Standby time 3-21, C-2

control 3-2, 3-7

problems 5-8

System 25 1-1, 2-30, 3-5, 6-1, 6-9, 6-12

System 75 1-1, 2-30, 3-5, 6-1, 6-9, 6-12

System 85 1-1, 2-30, 3-5, 6-1, 6-9, 6-12

Wake up 3-15

Warranty information A-1

Wireless Test Mode 2-10, 3-5, 3-13

Talk time 3-6, 3-21, C-2

Testing

beeps 3-12

display 3-12

Local Test Mode 3-12

range 3-14

signal strength 2-10, 3-14

sound clarity 2-10

vibrator 3-12

voice quality 2-11, 3-14

Wireless Test Mode 2-10, 3-5, 3-13

Transfer button 3-2

Triangle 3-4, 3-5, 3-12, 3-15

IN–4 Index

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Battery Charger Wall-Mounting Template

Use the template below to position the screws for mounting your MDW 9030P

Pocketphone battery charger:

1. Cut out the template along the dotted line.

2. Lightly affix the template to the wall with tape where you want to attach the

battery charger. If possible, choose a location that will position at least one of

the screw holes over a wall stud.

3. Mark the wall.

4. Position a wall spacer on each of the two wood screws provided, and insert the

screws in the wall as far as they will go at the places you marked.

Note:

If you cannot locate a wall stud for one of the screws, use molly bolts or another

type of hollow-wall fastener. Be sure to place the wall spacers on the screws

before inserting them permanently.

1.5 inches (3.81 cm)

center to center

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Lucent Technologies 503-801-160

Comcode 107972010

Issue 2

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